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Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB As a Sonographer, your focus is on ultrasound support for VEG hospitals and training facilities. This means working closely with our emergency doctors to provide same-day ultrasound scans for pets when they need it most. You'll deal with a variety of patient types and scans, so being comfortable adapting to new scenarios and willing to learn new techniques and think outside the box are all part of your day-to-day. You'll also assist in coordinating education opportunities and overall ultrasound training for your home and regional hospitals, inspire and motivate your fellow VEGgies to grow their ultrasound skills, and be ready to pitch in at the hospital whenever and wherever needed. WHAT YOU'LL DO • Perform ultrasound studies and facilitate ultrasound training at your home hospital and regional hospitals, • Maintain good relationships with and accept feedback from teleconsultation radiologists reading your studies (e.g., Antech, SonoPath, IDEXX, VetsChoice, etc.), • Ensure all training content and activities are in alignment with VEG culture, mission, and vision, and represent accurate, up-to-date sonographic techniques, • Track doctor and nursing team skills with a VEG Ultrasound Certificate checklist, • Engage in self-reflection and program evaluation practices to modify and enhance VEG's ultrasound training programs, • Regularly meet with the medical directors, nursing trainer, and director of radiology education to discuss program development, training objectives, and additional needs, • Regularly meet with the hospital manager and medical director to discuss implementation of new training protocols, training schedules, hospital training needs, and team concerns, • Coordinate weekly schedule to work on the floor shifts with the hospital manager and medical director and devote time to training responsibilities, • May assist in developing ultrasound curriculum material, such as PowerPoints, videos, simulations, and assessments to be implemented across the doctor and nursing team training programs, • May provide educational demonstrations for doctors and nurses at other VEGs, including ultrasound topics, such as abdominal, thoracic, cardiac, cervical, and musculoskeletal studies WHAT YOU NEED • Credentialed as a Veterinary Technician (LVT/CVT/RVT/LVMT), diagnostic medical sonographer (RDMS), and/or equivalent experience (e.g., sonographer course certificates), • 3+ years veterinary ultrasound experience, • Previous training experience and the patience to teach and develop doctors, nurses, and fellow sonographers, • Comfortable mentoring others and giving/receiving feedback from colleagues, • Adaptability to changing environments, • Excellent communicator with peers, customers, and VEGgies, • Embrace the VEG Way and be excited to share your perspective and experience, • Eagerness to grow as a sonographer through training and continuing education, • Desire to travel to regional hospitals and off-site training facilities (e.g., Fort Collins, CO; Las Vegas, NV; White Plains, NY, etc.) WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation, including base and 401K match, • Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling, • Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success, • A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend., • Clinical student loan repayment so you don't need to worry about your student debt, • Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families, • Flexible work schedules to support your life outside of work, • Generous employee referral program, so our awesome people can bring in more awesome people, • And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the best experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB At VEG, we don't just hire assistants—we grow future emergency rockstars. As an Emergency Veterinary Assistant, you'll be in the heart of the action from day one, supporting your team, comforting pet parents, and learning the ropes in real time. You'll be there for everything—the triage, the treatments, and the tail wags. You're embarking on a path where careers start, grow, and thrive. Whether you're on your way to becoming a credentialed technician or exploring where your passion can take you, we'll say yes to your growth every step of the way. WHAT YOU'LL DO* • Be the first warm welcome and a steady support, triaging incoming patients and helping guide them toward care, • Assist with treatments, nursing care, and diagnostics, from bloodwork and imaging to catheter placement and oxygen support, • Work alongside our credentialed veterinary technicians and veterinarians to set up and monitor anesthesia and sedation cases, • Set up and manage IV fluids, blood transfusions, and medication administration, • Assist during every moment of care: outpatient or inpatient, exam room to treatment area, • Join patient rounds and stay close to the clinical picture to ensure continuity of care, • Learn how to perform CPR and become a RECOVER Certified Rescuer (training provided!), • Grow into more advanced responsibilities, such as anesthesia support, ultrasound, and catheterization through guided training pathways *As permitted by state law WHAT YOU NEED • High school diploma or equivalent required, • Enrolled in an AVMA-accredited veterinary technology program a plus, • 1+ years in a veterinary assistant role (emergency or specialty experience is a bonus!), • Basic computer skills and an understanding of practice management software and electronic medical record keeping, • Excellent communicator when collaborating with pet parents and your team, • Fine motor skills for handling patients and medical equipment, • Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance, • Must be willing to work in a noisy environment with strong or unpleasant odors, • Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital demands, • Ability to work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation, including base and 401K match ($20.00 - $43.00/hr), • Comprehensive health and wellness benefits that start on day one, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling, • Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success, • A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend., • Clinical student loan repayment so you don't need to worry about your student debt, • Paid parental leave; up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families, • Flexible work schedules to support your life outside of work, • Generous employee referral program, so our awesome people can bring in more awesome people, • And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the best experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB At VEG, we don't just hire assistants—we grow future emergency rockstars. As an Emergency Veterinary Assistant, you'll be in the heart of the action from day one, supporting your team, comforting pet parents, and learning the ropes in real time. You'll be there for everything—the triage, the treatments, and the tail wags. You're embarking on a path where careers start, grow, and thrive. Whether you're on your way to becoming a credentialed technician or exploring where your passion can take you, we'll say yes to your growth every step of the way. WHAT YOU'LL DO* • Be the first warm welcome and a steady support, triaging incoming patients and helping guide them toward care, • Assist with treatments, nursing care, and diagnostics, from bloodwork and imaging to catheter placement and oxygen support, • Work alongside our credentialed veterinary technicians and veterinarians to set up and monitor anesthesia and sedation cases, • Set up and manage IV fluids, blood transfusions, and medication administration, • Assist during every moment of care: outpatient or inpatient, exam room to treatment area, • Join patient rounds and stay close to the clinical picture to ensure continuity of care, • Learn how to perform CPR and become a RECOVER Certified Rescuer (training provided!), • Grow into more advanced responsibilities, such as anesthesia support, ultrasound, and catheterization through guided training pathways *As permitted by state law WHAT YOU NEED • High school diploma or equivalent required, • Enrolled in an AVMA-accredited veterinary technology program a plus, • 1+ years in a veterinary assistant role (emergency or specialty experience is a bonus!), • Basic computer skills and an understanding of practice management software and electronic medical record keeping, • Excellent communicator when collaborating with pet parents and your team, • Fine motor skills for handling patients and medical equipment, • Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance, • Must be willing to work in a noisy environment with strong or unpleasant odors, • Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital demands, • Ability to work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation, including base and 401K match ($20.00 - $43.00/hr), • Comprehensive health and wellness benefits that start on day one, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling, • Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success, • A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend., • Clinical student loan repayment so you don't need to worry about your student debt, • Paid parental leave; up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families, • Flexible work schedules to support your life outside of work, • Generous employee referral program, so our awesome people can bring in more awesome people, • And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB The Accounts Payable Specialist plays an important role in keeping VEG's rapidly growing hospital network running smoothly behind the scenes. From making sure our vendors are paid accurately and on time to partnering with hospital teams and VQ to solve problems quickly, this role supports the teams who make VEG's mission possible by caring for pets and their families in moments that truly matter. At VEG, we move fast, take ownership, and aren't afraid to rethink the way things have always been done. This is a great opportunity for someone who loves organization, thrives in a high-energy environment, enjoys collaborating across teams, and wants to be part of a company that's growing, innovating, and having fun while doing meaningful work. WHAT YOU'LL DO • Process, code, and route invoices accurately and timely using Coupa and Sage Intacct in a fast-paced, high-volume environment, • Initiate, review, and track vendor payments while ensuring compliance with internal controls, approval workflows, and company policies, • Partner with Accounting to support accurate invoice processing, payment execution, reconciliations, and month-end close activities, • Collaborate cross-functionally with hospital teams and VQ to resolve invoice discrepancies, payment inquiries, and vendor issues with urgency and professionalism, • Manage and respond to accounts payable requests through internal ticketing systems, prioritizing clear communication and timely resolution, • Maintain accurate and up-to-date vendor records, including payment terms, tax documentation, and banking details, • Support audit requests and internal reviews by providing documentation and explanations as needed, • Identify trends, gaps, or recurring issues and proactively recommend process improvements, • Contribute to ongoing AP modernization efforts, including automation, AI-driven initiatives, and system enhancements, • Assist with special projects, system implementations, and ad hoc reporting as VEG continues to scale, • Bring a solutions-oriented, team-first mindset that aligns with VEG's culture of ownership, transparency, and continuous improvement WHAT YOU NEED • 2+ years of accounts payable or related accounting experience, preferably in a high-volume or multi-location environment, • Experience working with AP systems such as Coupa, Sage Intacct, or similar ERP and invoice management tools, • Strong attention to detail with the ability to manage multiple priorities in a fast-paced setting, • Clear, professional communication skills and a service-oriented approach to internal and external partners, • Comfort working cross-functionally and adapting to change in a growing organization, • A proactive mindset - you don't just identify problems, you help solve them, • Alignment with VEG's values: empathy, ownership, collaboration, and a drive to keep getting better WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive Compensation Including ($60,000 - $70,000) + bonus + benefits., • Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling, • Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families, • Unlimited PTO to use for vacation or sick days—however you need it!, • Generous employee referral program, so our awesome people can bring in more awesome people., • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!, • Company laptop and a monthly cell phone reimbursement BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station. DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB VEG is hiring a Senior Director, Leadership Development to define and own the future of leadership development at VEG. At VEG, we find a way to say YES – and this role is about building the pathways & infrastructure that create strong leaders and continuously raise the bar. This person will set the vision for leadership development end-to-end, from growing our pipeline of future leaders to developing those leading today, and lead a high-performing team to bring that vision to life. In deep partnership with Operations, working with our Talent & People teams, they will shape what great leadership looks like at VEG and build the infrastructure to make it real across our hospitals. This role is ideal for a builder who thrives in high-growth environments and is energized by creating clarity, alignment, and lasting impact. WHAT YOU'LL DO • Strategic Planning: Shape the long-term vision for leadership development—and continuously evolve it to stay ahead of VEG's growth and an ever-changing business landscape., • VEG Learning Ecosystem: Serve as a strategic partner to the business to build a seamless, scalable learning environment that drives growth at every level., • Stakeholder Management and Collaboration: Forge strong partnerships to ensure leadership programs reflect real hospital needs and support VEG's strategic priorities., • Team Leadership: Build, coach and inspire a high-performing, creative, and collaborative team while holding them to a high bar., • Operational Excellence: Ensure smooth, scalable delivery of leadership development across hospitals – fully integrated with existing learning systems and aligned with business priorities and OKRs., • Data and Insights: Measure what matters. Enable the team to use metrics and feedback to build, elevate, and tell the story of leadership development. WHAT YOU NEED • 15+ years of experience of progressive experience in Business, Education, Human Resources, or related fields, with a strong focus on Leadership Development, Organizational Development, or Learning Strategy background, • 8+ years of senior-level experience leading high-performing teams and owning the design and delivery of scalable, high-impact leadership programs, • Experience in founder-led, high-growth and/or multi-site environments (preferred), • Expertise building role-specific learning journeys across diverse leadership populations, • Strategic mindset with hands-on approach, able to shift seamlessly between high-level thinking and execution in a fast-paced environment, • Exceptional collaboration and communications skills, with a history of partnering with operations leaders, executives, and cross-functional teams, • Strong analytical and data skills; ability to define and use metrics to drive insights and performance (Excel/Google Sheets required; Tableau preferred), • Expertise in adult learning theory, leadership assessment, and experiential learning models (preferred), • Outstanding facilitation and communication skills, both live and virtual formats, • Bachelor's degree required; Master's degree in Education, Organizational Design, Business, or a related field is a plus, • Ability to work from our White Plains, NY office four days per week WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation ($180,000 - $220,000 annual compensation), and generous 401K match, • Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling, • Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families, • Unlimited PTO to use for vacation or sick days—however you need it!, • Generous employee referral program, so our awesome people can bring in more awesome people., • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!, • Company laptop and a monthly cell phone reimbursement BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station. DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB At VQ, we're building Talent Development systems that can scale across more VEGgies, more programs, and more moments in the employee lifecycle, without losing rigor, quality, or trust. That requires more than great programs; it requires clear objectives, disciplined measurement, and feedback loops that actually lead to action, especially during periods of transformation. We're hiring a Manager, Talent Development Insights & Performance to build and run the Insights & Performance operating system for Talent Development. This role sits at the intersection of data, judgment, and enablement, defining how we measure effectiveness, how we reflect on outcomes, and how insights translate into improvement. You'll roll up your sleeves to design and run the systems that make performance visible and usable over time: dashboards, reporting, survey structures, governance, and reflection cadences. In parallel, you'll help enable the adoption of new operating models and systems by ensuring they are measurable, tracked, and iterated on, ensuring that change doesn't just launch, but sticks. This role is about building durable systems, creating clarity in messy environments, and enabling others to make better decisions — consistently, credibly, and at scale. WHAT YOU'LL DO • Build and own Talent Development's Insights & Performance operating system, turning surveys, feedback, and performance data into reliable, usable signals that inform decisions and improvement and are reported to the Board., • Design and run survey and feedback systems, including deployment, response-rate strategy, and governance, ensuring data is consistent, contextualized, and trustworthy., • Establish and maintain single sources of truth that show performance trends over time for multiple audiences, reducing ad hoc, manual, and one-off reporting., • Translate objectives into measurable indicators, partnering with Strategy & Enablement and program teams to ensure outcomes are observable, aligned to intent, and reviewed consistently., • Synthesize quantitative data and structured qualitative feedback into clear insights that inform program reviews, retrospectives, and leadership discussions., • Establish standards and guardrails for how data is used, protecting signal integrity and preventing anecdote-driven or misaligned decision-making., • Partner with department leadership to enable transformation by tracking adoption and outcomes of new Talent Development systems and ways of working, ensuring new frameworks (e.g., intake, prioritization, operating cadences) are measurable, adopted, and continuously improved. WHAT YOU NEED • 5+ years of experience in analytics, program operations, strategy & operations, people analytics, or learning analytics roles where you owned reporting systems, measurement frameworks, or performance insights., • Experience creating and owning reporting, dashboards, surveys, or measurement systems that help teams understand how programs or initiatives are performing over time., • Strong analytical and systems-thinking skills, with the ability to bring structure to messy, evolving, or incomplete data environments., • Demonstrated ability to translate data into clear insights, synthesizing quantitative data and qualitative feedback into narratives others can act on., • Sound judgment around data integrity and context, with the ability to flag risks, limitations, and assumptions before conclusions are drawn or decisions are made., • Comfort partnering cross-functionally with operators, subject-matter experts, and leaders to align on objectives, measurement, adoption, and follow-through., • Strong proficiency in Excel or Google Sheets; familiarity with automation tools (e.g., App Script) is a plus., • Experience designing and administering surveys using tools such as Qualtrics, Google Forms, or similar platforms., • Nice-to-have: Experience using BI, learning management systems (e.g. Cornerstone), or reporting tools (e.g., Tableau) to translate data into accessible dashboards for non-technical audiences. WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive Compensation Including ($100,000 - $120,000) + bonus + benefits., • Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling, • Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families, • Unlimited PTO to use for vacation or sick days—however you need it!, • Generous employee referral program, so our awesome people can bring in more awesome people., • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!, • Company laptop and a monthly cell phone reimbursement BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station. DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB At VEG, we don't just hire assistants—we grow future emergency rockstars. As a per diem Emergency Veterinary Assistant, you'll be in the heart of the action from day one, supporting your team, comforting pet parents, and learning the ropes in real time. You'll be there for everything—the triage, the treatments, and the tail wags. You're embarking on a path where careers start, grow, and thrive. Whether you're on your way to becoming a credentialed technician or exploring where your passion can take you, we'll say yes to your growth every step of the way. WHAT YOU'LL DO* • Be the first warm welcome and a steady support, triaging incoming patients and helping guide them toward care, • Assist with treatments, nursing care, and diagnostics, from bloodwork and imaging to catheter placement and oxygen support, • Work alongside our credentialed veterinary technicians and veterinarians to set up and monitor anesthesia and sedation cases, • Set up and manage IV fluids, blood transfusions, and medication administration, • Assist during every moment of care: outpatient or inpatient, exam room to treatment area., • Join patient rounds and stay close to the clinical picture to ensure continuity of care., • Learn how to perform CPR and become a RECOVER Certified Rescuer (training provided!), • Grow into more advanced responsibilities, such as anesthesia support, ultrasound, and catheterization through guided training pathways *As permitted by state law WHAT YOU NEED • High school diploma or equivalent required, • Enrolled in an AVMA-accredited veterinary technology program a plus, • 1+ years in a veterinary assistant role (emergency or specialty experience is a bonus!), • Basic computer skills and an understanding of practice management software and electronic medical record keeping, • Excellent communicator when collaborating with pet parents and your team, • Fine motor skills for handling patients and medical equipment, • Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance, • Must be willing to work in a noisy environment with strong or unpleasant odors., • Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs, • Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation ($18.50 - $39.00/hr), • Flexible work schedules to support your life outside of work, • Generous employee referral program, so our awesome people can bring in more awesome people, • And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you're hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB At VEG, we find a way to say YES — so you can build the data foundation that powers how the world's veterinary emergency company runs. As a Data Engineer on our Data Platform and Infrastructure team, you'll deliver trusted, scalable data products across our clinical, operational, and people data — the data behind every report, analysis, and AI use case at VEG. This is a deeply Snowflake-centric role: Snowflake is the core of our platform, and your day-to-day lives in Snowflake-native features, dbt transformation, and a fast-growing suite of AI/LLM capabilities. We're expanding our AI capabilities quickly, and you'll champion AI-assisted development as a core part of how you work. If you're as comfortable writing advanced SQL as you are thinking through architecture and partnering across teams, you'll grow here in ways you didn't expect. This role is hybrid, with presence at our White Plains, NY office 2–4 times per week. WHAT YOU'LL DO • Build and maintain the pipelines. Develop and maintain ELT pipelines that onboard new clinical, operational, and people data into VEG's Snowflake warehouse and dbt Data Vault, partnering with engineering and business stakeholders on requirements, reliability, and performance., • Own Snowflake as the platform. Use Snowflake-native capabilities — Snowpipe, Openflow, Tasks, Cortex, Streamlit — to design scalable, performant solutions, applying best practices for query optimization, clustering, and resource management as our analytical workload grows., • Model trusted, analysis-ready data. Curate clean datasets from raw data and write business logic in dbt so reporting, analytics, and AI use cases run on data people can rely on., • Protect data quality. Monitor pipeline health, run detailed QA, and resolve data quality issues across every integrated source., • Champion AI-assisted development. Use agentic coding tools (Claude Code, GitHub Copilot) as a standard part of your workflow, and build LLM-integrated pipelines including transcription summarization, automated tagging, and Cortex-powered workflows., • Partner on what's next. Design data structures that support AI/ML use cases — feature engineering, embeddings, prompt-ready datasets — provide thought partnership on analytics, and contribute documentation that enables self-service across VEG. WHAT YOU NEED • 5+ years of data engineering experience building and maintaining production ELT pipelines (Bachelor's in Computer Science or equivalent experience), • Deep, hands-on Snowflake expertise — this is the platform, not one tool among many; experience with Snowpipe, Openflow, Tasks, Cortex, and Streamlit strongly preferred, • Strong dbt and Data Vault proficiency, expert-level SQL using Snowflake-native functions, and Python proficiency (Fivetran for ELT a significant plus), • Fluency with Git and GitHub on a collaborative engineering team — branching workflows, pull requests, and code review, • Regular use of AI-assisted development, plus familiarity with LLM-integrated data pipelines such as tagging, summarization, and embeddings, • Detail-oriented with high accuracy, strong intellectual curiosity, and a collaborative, working style WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive Compensation Including $150,000 - $190,000 + bonus + benefits, • Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling, • Paid parental leave, up to 12 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families, • Unlimited PTO to use for vacation or sick days—however you need it!, • Generous employee referral program, so our awesome people can bring in more awesome people., • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!, • Company laptop and a monthly cell phone reimbursement BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station. DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB At VEG, we find a way to say YES — to better data, smarter decisions, and care that is always improving. As a Data Platform Product Manager, you'll sit at the center of one of the most important capabilities we're building: the data and analytics infrastructure that helps every corner of VEG make better decisions, faster. This is not a passive coordination role — it's for someone who is innately curious and prides themselves on being strong both technically and strategically. You'll own the vision and roadmap for your data domain, deciding what gets built and why, then work closely with our Data Engineering team to make it happen. You'll translate messy, ambiguous business problems into clear, buildable data products, hold the standard for data quality and documentation, and be the person our business and analytics teams rely on to understand what the data means and how to use it well. You'll be part of a small, high-ownership team with the ear of senior leadership — if you want your fingerprints on decisions that matter and the chance to grow somewhere that invests in its people, this is the role. WHAT YOU'LL DO • Own the data product roadmap. Maintain and prioritize the data engineering backlog for your domain — balancing business impact, technical feasibility, and strategy — and partner with Data Engineering to sequence work, allocate resources, and surface tradeoffs to senior leadership and your core users., • Bridge business needs and technical execution. Serve as the conduit between the teams who need data and the engineers who build it, converting ambiguous requests into clear, scoped specs through use-case discovery: the decision being made, the metric or tool needed, the audience, and what success looks like before any build begins., • Partner with source system owners. Engage owners across HRIS, scheduling, and clinical systems as a thought partner on the configuration and schema decisions that affect downstream data quality and usability., • Own data quality and reliability. Design and run QA to validate new and updated data assets — pressure-testing logic, finding edge cases, confirming behavior across joins and transformations — maintain validation queries and dashboards, and communicate clearly during outages: what's down, why, and when it will be resolved., • Own documentation and knowledge management. Make sure every asset your team builds has clear, accurate documentation — metric definitions, business rules, known limitations, intended use — so data becomes genuinely self-service and questions-per-asset drop over time., • Enable better data use across VEG. Support analytics and business teams in using your domain's data correctly, spot the patterns in where they struggle, and turn those insights into better assets, documentation, and onboarding. WHAT YOU NEED • Strong SQL and genuine comfort in databases and data warehouses (e.g., Snowflake) — you write novel queries, validate joins, investigate anomalies, and spot logic errors independently, • Experience with data pipelines, dimensional data models, or semantic layers — you understand what makes raw source data analysis-ready and where it breaks, • Proven ability to find the job to be done inside a business problem and translate it into structured data requirements, while managing a roadmap or backlog in a fast-moving environment, • Clear, confident communicator — able to explain complex data concepts to non-technical stakeholders and push back on unclear or under-scoped requests with credibility, • Early-adopter mindset and excitement for using rapidly evolving AI tools to expand your own and your team's effectiveness, • BA/BS or equivalent experience; background in analytics, data engineering, business intelligence, or a related field WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive Compensation Including ($140,000 - $160,000) + bonus + benefits, • Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling, • Paid parental leave, up to 12 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families, • Unlimited PTO to use for vacation or sick days—however you need it!, • Generous employee referral program, so our awesome people can bring in more awesome people., • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!, • Company laptop and a monthly cell phone reimbursement BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station. DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB At VEG, we find a way to say YES—and that includes building the real estate foundation that allows us to bring emergency care to more pets and pet parents across the country. As a Real Estate Analyst, you'll help drive VEG's continued hospital expansion by turning market research, site data, and deal information into clear insights that support smart, fast, high-quality real estate decisions. You'll work closely with senior real estate leaders across the full deal lifecycle, from market strategy and site evaluation through approval materials, lease support, and pipeline tracking. This is a hands-on, high-exposure role for someone early in their commercial real estate career who wants to learn quickly, operate with ownership, and help build the physical footprint of the world's veterinary emergency company. WHAT YOU'LL DO • Support market strategy and site selection. Conduct market research, demographic analysis, competitive mapping, and economic review to help identify and evaluate new expansion opportunities for VEG hospitals., • Turn data into decision-ready insights. Use research tools, AI, consumer insights, and site-level analysis to synthesize complex information into clear recommendations, approval materials, and executive-ready presentations for senior leadership., • Participate in real estate execution from market tour to deal approval. Travel with the team to select U.S. markets, support site evaluations, document feasibility considerations, and capture the key observations that inform site selection decisions., • Help move deals through the pipeline. Support lease negotiations, lease abstraction, lease administration, key date tracking, and coordination with brokers, landlords, attorneys, and internal partners to keep new hospital opportunities moving., • Own the accuracy of real estate information. Maintain databases, trackers, documentation, and pipeline materials so the team has reliable, organized, up-to-date information to make decisions and execute quickly., • Learn directly from experienced real estate leaders. Report to the Vice President of Real Estate and Development and partner closely with Directors across the deal lifecycle, gaining hands-on exposure to leaders with 30+ years of combined commercial real estate experience. The opportunity is based out of our headquarters in White Plains, NY. Our "VEGquarters" is filled with fun, engaged people who will welcome you to the fold, top tech equipment to perform your work on, comfortable meeting rooms, and complimentary snacks to keep the energy flowing. This is an in-person opportunity with some travel involved. WHAT YOU NEED • Bachelor's degree or equivalent experience in real estate, finance, business, or a related field., • Ability to analyze market, demographic, competitive, and site-level information and translate it into clear, decision-ready insights., • Strong ownership and follow-through, with the discipline to manage details, track key information, and keep work moving across multiple projects at once., • Clear communication skills, including the ability to build organized materials and presentations that help leaders make informed decisions., • Curiosity, coachability, and strong judgment in a fast-moving environment where you'll learn by doing, ask thoughtful questions, and act on feedback., • Interest in commercial real estate, development, market strategy, and data-driven decision-making; direct real estate experience is helpful, but strong aptitude, curiosity, and work ethic matter most. WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive Compensation Including ($75,000 - $83,000) + bonus + benefits., • Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling, • Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families, • Unlimited PTO to use for vacation or sick days—however you need it!, • Generous employee referral program, so our awesome people can bring in more awesome people., • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!, • Company laptop and a monthly cell phone reimbursement BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station. DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB At VEG, we find a way to say YES - so you can take ownership, solve problems fast, and build spaces that help our teams deliver world-class emergency care. As a Construction Project Manager, you'll lead multiple hospital projects end-to-end - owning schedule, budget, and quality - while partnering with architects, contractors, landlords, and internal stakeholders to keep work moving and standards high. You'll manage bidding and awards, run weekly status meetings, conduct milestone site visits and punch walks, and ensure every project is delivered on time, on budget, and up to VEG's quality bar - all while building strong relationships with our VQ and hospital teams. WHAT YOU'LL DO • Manage multiple projects with full responsibility for developing the schedule, cost management, and quality of the completed project., • Participate in the bidding and awarding of projects, • Supervise assigned projects and provide reports on timeline and progress, • Perform final punch list inspections and ensure all work adheres to VEG's quality standards, • Interact with the Design and Construction team to resolve issues regarding design, engineering, and construction, • Collaborate with stakeholders to discuss and resolve problems, including work procedures and construction/design issues, • Develop and maintain good working relationships with our front line teams, • Attend weekly meetings with contractor and architects to discuss status of all existing projects, • Maintain consistent communication with Property Manager/Landlords as needed, • Attend milestone site visits for each project, • Build and maintain strong relationships with VQ + local leadership teams WHAT YOU NEED • Bachelor's degree required, • 5+ years experience in multi-site project management, • Minimum 5 years of experience owner side retail construction project management, • Experience in interior fitouts, building from ground up, and remodeling open businesses, • Strong ability to negotiate with contractors and hold them accountable for delivering projects on time, on budget, and within VEG's quality standards, • Strong organizational skills and precise attention to detail, • Tech and software savvy, proficient in Procore is a huge plus, • Effective communication and follow up skills, • Ability to travel at least 50% of the time WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive Compensation Including ($120,000-$145,000) + bonus + benefits., • Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling, • Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families, • Unlimited PTO to use for vacation or sick days—however you need it!, • Generous employee referral program, so our awesome people can bring in more awesome people., • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!, • Company laptop and a monthly cell phone reimbursement BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station. DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB We are looking for a Database Reliability Engineer who understands both the architecture and orchestration of data – someone with a sharp engineering mind and a passion for building systems that never blink. In this role, you'll be on the frontlines of our global expansion, bringing your expertise in AWS RDS, PostgreSQL, and Python to architect a data roadmap that scales from startup speed to global enterprise scale for hundreds of hospitals worldwide. At VEG, we find a way to say YES to building resilient, self-healing systems that eliminate "toil" and empower our medical teams to provide life-saving care 24/7/365. You will take ownership of the performance and stability of our data layer, implementing the standards and SLOs that ensure our systems remain robust as we expand. Join us to tackle complex challenges at the core of our infrastructure and make a measurable impact on the future of veterinary medicine – all while being part of a team that values your technical craft and your drive to see us thrive. WHAT YOU'LL DO • Analyze complex database access patterns to identify bottlenecks, then design and implement optimizations in Postgres and Python to ensure high performance as our workload keeps growing, • Architect and execute the roadmap to transition our data layer from startup scale to a global enterprise footprint, supporting our continued hospital expansion, • Build and maintain a world-class observability stack to transform 'surprises' into predictable, automated alerts, • Define and enforce Service Level Objectives (SLOs) and database best practices, ensuring that as we scale, our data remains resilient, secure, and highly available WHAT YOU NEED • Bachelor's Degree preferred or equivalent experience, • 7+ years of experience in DBRE/DBA/SRE/DevOps roles managing high-traffic production databases, • Deep PostgreSQL internal expertise, including a strong understanding of MVCC, indexing strategies, and query optimization, • Proven track record of managing RDS for PostgreSQL across Multi-AZ deployments, with a focus on parameter group tuning and high-concurrency traffic via RDS Proxy, • Designed and executed roadmaps for transitioning from a single primary database to a multi-cluster environment, utilizing read replicas, caching layers, and service-specific data stores, • You have direct experience with technologies relevant to our technical stack, which currently includes: AWS, RDS Proxy, PostgreSQL (RDS), Python WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive Compensation Including ($170,000 - $220,000) + bonus + benefits., • Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling, • Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families, • Unlimited PTO to use for vacation or sick days—however you need it!, • Generous employee referral program, so our awesome people can bring in more awesome people., • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!, • Company laptop and a monthly cell phone reimbursement DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB We are looking for a Senior Site Reliability Engineer who understands that at VEG, "reliability" is a medical necessity – if our proprietary platform, DogByte, goes down, a pet's life could be at risk. You will be the primary lead for our platform's resilience, transforming our infrastructure into a self-healing system that empowers our medical teams to provide 24/7/365 life-saving care. You will spend your time bridging the gap between high-level architectural strategy and hands-on technical "surgery," ensuring our engineering teams can build at pace while the foundation remains rock-solid. You will evolve and strengthen an existing system that must meet the demands of VEG's hospital expansion – ensuring our infrastructure never limits our ability to open new hospitals or provide medical care. You will own the ongoing stability of DogByte, scaling it from its current state into a robust enterprise platform where one hospital's traffic is isolated and does not impact another's experience. This job has an opportunity to work at our VQ in White Plains or could be open to remote work. WHAT YOU'LL DO • Formulate short- and long-term strategies to ensure DogByte withstands year-over-year volume increases, specifically solving for hospital-to-hospital traffic isolation, • Work with engineers to ensure data flows -- from client to API to database -- are configured for high-concurrency and maximum reliability, • Build automated processes to handle high-traffic spikes and automatically remediate common system errors, • Set up monitoring and alerting to identify latency throughout the stack and resolve issues before they impact hospital operations, • Establish and meet SLOs for high availability, ensuring our engineers can build products without worrying if the system can support them WHAT YOU NEED • Bachelor's Degree preferred or equivalent experience, • 5+ years in SRE/DevOps roles, expertly handling high-concurrency environments, • Deep understanding of the AWS ecosystem managed entirely through Infrastructure as Code, • Expertise in traffic management, including load balancing techniques, Nginx configuration, and autoscaling to handle volatile patterns, • Technical leadership in observability, establishing the tracing frameworks and monitoring required to diagnose latency issues and ensure high availability across the entire request lifecycle, • You have direct experience with technologies relevant to our technical stack, which currently includes: AWS ECS, Terraform, Nginx, PostgreSQL (RDS), Python WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive Compensation Including ($170,000 - $200,000) + bonus + benefits., • Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling, • Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families, • Unlimited PTO to use for vacation or sick days—however you need it!, • Generous employee referral program, so our awesome people can bring in more awesome people., • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!, • Company laptop and a monthly cell phone reimbursement DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB At VEG, we find a way to say YES—so you can take on complex, high-stakes financial challenges that actually matter. As VP, Finance, you'll lead the Financial Planning and Analysis function and a variety of projects that power VEG's next phase of growth. You're stepping into a business with real scale, strong fundamentals, and meaningful runway—where financial insight and partnership across business units directly shape how decisions get made. The role reports to and will partner closely with the CFO. You will own VEG's annual and quarterly forecasting process, generate insights through rigorous variance analyses and embed financial planning, and analysis capabilities within VEG's operating and business units. You'll lead business reviews that surface opportunities across VEG and support execution of resulting performance improvement initiatives. You'll partner closely with executive leadership to bring discipline, clarity, and financial truth to how VEG grows, invests, and measures success. VEG is a company where the fundamentals matter. With strong unit economics, intentional growth, and leaders who value clear-eyed financial rigor, this role offers wide-ranging influence on how the company plans, allocates capital, evaluates performance, and communicates results. As VEG continues scaling, this role ensures financial insight, planning rigor, and capital strategy keep pace with the business. WHAT YOU'LL DO • Lead VEG's annual, quarterly, and long-range planning processes, ensuring forecasts, assumptions, and outcomes reflect business reality, • Elevate financial planning and analysis capabilities, setting a new standard for insight quality, and executive decision support, • Own internal and external performance reporting, strengthening consistency and credibility with executives, the board, and investors, • Generate rigorous variance analyses, bifurcating controllable and non-controllable results - all to produce actionable insights, • Lead business performance reviews across VEG's core operations and corporate functions in support of VEG delivering on its commitments, • Lead a high-performing financial planning and analysis team, setting a standard for analytical excellence, ownership, and business partnership, • Act as an extension of and strategic partner to the CFO, supporting enterprise-level finance priorities, investor engagement, and high-impact decision-making across the business WHAT YOU NEED • Bachelor's degree, (MBA a plus), • 12+ years of relevant experience in financial planning and analysis and operationally focused finance roles, • Deep experience leading financial planning and analysis and financial planning in a scaled, high-performing organization (public company experience preferred), • Proven ability to translate complex financial data into clear insights that drive executive-level decisions and actions to improve performance. Ability to thoughtfully create accountability amongst stakeholders across the Company, • Strong financial judgment and discipline, with the ability to balance growth, risk, and long-term value creation, • Demonstrated success building, leading, and developing high-caliber finance teams WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation including ($275,000 - $375,000/year + bonus), • Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling, • Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families, • Unlimited PTO to use for vacation or sick days—however you need it!, • Generous employee referral program, so our awesome people can bring in more awesome people., • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!, • Company laptop and a monthly cell phone reimbursement BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station. DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation—so you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say YES and put pets and customers experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU'LL DO • Greet every customer with warmth and urgency, whether in person, over the phone, or online, • Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly, • Deliver personalized, memorable experiences—always looking for creative ways to say "yes" to customer needs, • Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate, • Keep nurses and doctors updated on customer needs for a seamless care experience, • Provide confidential, compassionate guidance on financial options and end-of-life decisions, • Process payments accurately while protecting personal and financial information, • Follow up with customers after visits to check on their pet's care and strengthen relationships, • Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED • 2+ years of experience in a customer service role, • Advanced proficiency in computer programs and practice management software, • Highly organized, with strong attention to detail, • Strong communication skills; able to interact positively with anyone and everyone, • The ability to multitask and thrive amid chaos, • High emotional intelligence, able to read a room and plan and act accordingly, • Adaptable and amenable in high stakes environments, • Problem solving skills and a focus on innovation, • Must be willing to work in a noisy environment with strong or unpleasant odors, • Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs, • Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation ($20.00 - $30.00/hr), • Flexible work schedules to support your life outside of work, • Generous employee referral program, so our awesome people can bring in more awesome people, • And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you're hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB Veterinary nursing Shift Leads are the glue that holds each shift together—and the spark that keeps it moving. You own the rhythm and flow of each shift, making sure patients get top-tier care and every VEGgie has what they need to thrive. From team huddles and rounds to break coverage and on-the-floor coaching, you're the steady presence keeping things smooth, safe, and supported. You don't need to know every detail, but you do keep a big picture view—anticipating what's next and jumping in wherever needed. You lead with heart, hustle, and a belief that when your team is empowered, great care follows. WHAT YOU'LL DO • Keep a clear pulse on patient status, team bandwidth, and shift-wide needs, • Manage daily workflow and help the team pivot when the unexpected hits, • Ensure shift roles are assigned and adapted as needed, with clarity and care, • Jump in on the floor when help is needed—no task is too small, • Coordinate breaks, assist with conflict resolution, and model calm under pressure, • Lead shift transitions, team huddles, and start/end-of-day wrap-ups, • Communicate clearly, direct questions appropriately, and elevate key issues, • Help the team turn downtime into learning time—or just a moment to breathe, • Flag incidents or notable events with a mindset of transparency and growth, • Work with hospital leadership on coverage, call-outs, and ongoing coaching WHAT YOU NEED • Credentialed Veterinary Technician (CVT, RVT, LVT, LVMT) or enrolled in the VEG Credentialing Support Program preferred, • 1+ years of experience in a veterinary technician or assistant role; experience in emergency or specialty medicine preferred., • Strong grasp of clinical workflow and team dynamics, • Confidence in navigating floor operations while guiding others with empathy, • Excellent communication and conflict resolution skills, • Flexibility and a willingness to step in wherever needed, • Leadership instincts, an ownership mindset, and a desire to grow professionally, • Basic computer skills, comprehension of practice management software and electronic medical record keeping, • Excellent communicator when collaborating with pet parents and your team, • Fine motor skills for handling patients and medical equipment, • Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance, • Must be willing to work in a noisy environment with strong or unpleasant odors, • Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs, • Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation, including base and 401K match, • Comprehensive health and wellness benefits that start on day one, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling, • Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success, • A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend., • Clinical student loan repayment so you don't need to worry about your student debt, • Paid parental leave; up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families, • Flexible work schedules to support your life outside of work, • Generous employee referral program, so our awesome people can bring in more awesome people, • And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB As an Emergency Credentialed Veterinary Technician, you're part of a team that thrives on the front lines of emergency veterinary care where every second counts. You'll handle a wide range of cases, from minor to complex emergencies, collaborating with our doctors and team in delivering gold standard, emotionally intelligent care. You'll jump into triage, treatments, diagnostics, anesthesia, monitoring, and critical care nursing, all while being a steady, compassionate presence for pet parents in their most stressful moments. This role is for someone who wants to do the work they were trained to do (and more), continue growing their skills, and help people and their pets when they need it most. WHAT YOU'LL DO • Treat every patient and person like they matter—because they do! You keep people and pets together and stay by their side through tests, treatments, and everything in between, • Jump into action, delivering nursing care, treatments, and emotional support in the most critical moments, from triage to discharge, • Bring the meds, the monitoring, and the mastery—from IVs and CRIs to blood transfusions and beyond, • Communicate like a teammate and think like a leader, helping shape plans and keep care flowing, • Be ready to perform CPR like the trained RECOVER rockstar you are (not only do we offer training, we have the highest number of RECOVER CPR professionals and instructors in the industry!), • All the techy stuff—from diagnostics and imaging to sample collection and placing tubes, • Anesthesia, even for our most fragile patients? You've got it., • Use all the advanced techniques in your toolkit: central lines, endoscopy, ultrasounds, and more WHAT YOU NEED • High school diploma or equivalent required; associate's degree or higher in veterinary technology from an AVMA accredited program strongly preferred, • Credentialed as a Veterinary Technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; VTS in ECC, internal medicine or anesthesia/analgesia is a plus and will lead to extra considerations in compensation, • 1+ years of experience in a veterinary technician role; experience in emergency or specialty medicine preferred, • Basic computer skills and a comprehension of practice management software and electronic medical record keeping, • Excellent communicator and calm under pressure; ready to lend a hand to support those around you, • Fine motor skills for handling patients and medical equipment, • Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance, • Must be willing to work in a noisy environment with strong or unpleasant odors., • Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs, • Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation, including base and 401K match ($27.00 - $48.00/hr), • Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling, • Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success, • A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend., • Clinical student loan repayment so you don't need to worry about your student debt, • Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families, • Flexible work schedules to support your life outside of work, • Generous employee referral program, so our awesome people can bring in more awesome people, • And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB As an Emergency Credentialed Veterinary Technician, you're part of a team that thrives on the front lines of emergency veterinary care where every second counts. You'll handle a wide range of cases, from minor to complex emergencies, collaborating with our doctors and team in delivering gold standard, emotionally intelligent care. You'll jump into triage, treatments, diagnostics, anesthesia, monitoring, and critical care nursing, all while being a steady, compassionate presence for pet parents in their most stressful moments. This role is for someone who wants to do the work they were trained to do (and more), continue growing their skills, and help people and their pets when they need it most. WHAT YOU'LL DO • Treat every patient and person like they matter—because they do! You keep people and pets together and stay by their side through tests, treatments, and everything in between, • Jump into action, delivering nursing care, treatments, and emotional support in the most critical moments, from triage to discharge, • Bring the meds, the monitoring, and the mastery—from IVs and CRIs to blood transfusions and beyond, • Communicate like a teammate and think like a leader, helping shape plans and keep care flowing, • Be ready to perform CPR like the trained RECOVER rockstar you are (not only do we offer training, we have the highest number of RECOVER CPR professionals and instructors in the industry!), • All the techy stuff—from diagnostics and imaging to sample collection and placing tubes, • Anesthesia, even for our most fragile patients? You've got it., • Use all the advanced techniques in your toolkit: central lines, endoscopy, ultrasounds, and more WHAT YOU NEED • High school diploma or equivalent required; associate's degree or higher in veterinary technology from an AVMA accredited program strongly preferred, • Credentialed as a Veterinary Technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; VTS in ECC, internal medicine or anesthesia/analgesia is a plus and will lead to extra considerations in compensation, • 1+ years of experience in a veterinary technician role; experience in emergency or specialty medicine preferred, • Basic computer skills and a comprehension of practice management software and electronic medical record keeping, • Excellent communicator and calm under pressure; ready to lend a hand to support those around you, • Fine motor skills for handling patients and medical equipment, • Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance, • Must be willing to work in a noisy environment with strong or unpleasant odors., • Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs, • Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation, including base and 401K match ($27.00 - $48.00/hr), • Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling, • Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success, • A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend., • Clinical student loan repayment so you don't need to worry about your student debt, • Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families, • Flexible work schedules to support your life outside of work, • Generous employee referral program, so our awesome people can bring in more awesome people, • And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB As an Emergency Veterinarian, you're more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you'll never stop learning. You'll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you'll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined. WHAT YOU'LL DO • Answer medical questions over the phone, • See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets, • Gather the signalment, presenting complaint, vitals, and physical exam, • Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies, • Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan, • Communicate diagnosis and treatment options directly with customers, • Prepare estimates and present them to customers, • Create and review medical records to ensure accuracy, • Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns, • Perform minor and major emergency surgeries, • Perform endoscopic procedures, • Educate customers on after care and preventative measures where appropriate WHAT YOU NEED • A DVM or equivalent degree, • Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy, • Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more), • Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance, • Must be willing to work in a noisy environment with strong or unpleasant odors, • Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs, • Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation, including base and 401K match, • Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling, • Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success, • A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend., • Clinical student loan repayment so you don't need to worry about your student debt, • Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families, • Flexible work schedules to support your life outside of work, • Generous employee referral program, so our awesome people can bring in more awesome people, • And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE PROGRAM At VEG we find a way to say yes to helping future veterinary technicians grow into their potential. Our Veterinary Technician Student Externship Program offers a hands-on, immersive experience in emergency medicine alongside our credentialed emergency veterinary technicians. You won't just observe—you'll engage. You'll get close to the action, ask questions, try new techniques, and explore everything that excites you about life in the ER. From patient triage to diagnostics to inpatient care, you'll gain exposure to what emergency medicine is really like—and explore whether it's the future you want to chase. This is your chance to build a strong foundation, get inspired, and be a part of something bigger. WHAT YOU'LL DO • Learn from the top emergency veterinary professionals in the business., • Pair up with an emergency credentialed veterinary technician for real-time mentoring and on-the-floor learning, • Shadow and assist with triage, outpatient visits, diagnostics, anesthesia, inpatient care, and more, • Practice skills required by your school's proficiency checklist with mentorship and guidance, • Experience the teamwork, pace, and heart that defines emergency care at VEG, • Explore whether or not being an ER superhero is what you want to do next WHAT YOU NEED • Currently enrolled in an AVMA-accredited veterinary technology or nursing program, or a program actively seeking accreditation; this program is only for students, not future veterinarians or veterinary assistants, • Enrolled in a course that requires externship hours or skills, • Able to start the program within six months of application, • Current rabies vaccination or titer required, • Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance, • Must be willing to work in a noisy environment with strong or unpleasant odors, • Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Flexibility: You choose the length of your externship based on your program requirements., • Location: You pick the VEG hospital that works best for you (based on availability)., • Mentorship: You'll be supported by a credentialed veterinary technician throughout your externship., • Immersion: You'll be fully engaged in the fast-paced, hands-on world of emergency medicine., • Future opportunities: We love hiring former externs! If you fall in love with VEG, we'll be the first to help you find a role when you're ready. Note: This is an unpaid externship opportunity. DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE PROGRAM At VEG we find a way to say yes to helping future veterinary technicians grow into their potential. Our Veterinary Technician Student Externship Program offers a hands-on, immersive experience in emergency medicine alongside our credentialed emergency veterinary technicians. You won't just observe—you'll engage. You'll get close to the action, ask questions, try new techniques, and explore everything that excites you about life in the ER. From patient triage to diagnostics to inpatient care, you'll gain exposure to what emergency medicine is really like—and explore whether it's the future you want to chase. This is your chance to build a strong foundation, get inspired, and be a part of something bigger. WHAT YOU'LL DO • Learn from the top emergency veterinary professionals in the business., • Pair up with an emergency credentialed veterinary technician for real-time mentoring and on-the-floor learning, • Shadow and assist with triage, outpatient visits, diagnostics, anesthesia, inpatient care, and more, • Practice skills required by your school's proficiency checklist with mentorship and guidance, • Experience the teamwork, pace, and heart that defines emergency care at VEG, • Explore whether or not being an ER superhero is what you want to do next WHAT YOU NEED • Currently enrolled in an AVMA-accredited veterinary technology or nursing program, or a program actively seeking accreditation; this program is only for students, not future veterinarians or veterinary assistants, • Enrolled in a course that requires externship hours or skills, • Able to start the program within six months of application, • Current rabies vaccination or titer required, • Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance, • Must be willing to work in a noisy environment with strong or unpleasant odors, • Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Flexibility: You choose the length of your externship based on your program requirements., • Location: You pick the VEG hospital that works best for you (based on availability)., • Mentorship: You'll be supported by a credentialed veterinary technician throughout your externship., • Immersion: You'll be fully engaged in the fast-paced, hands-on world of emergency medicine., • Future opportunities: We love hiring former externs! If you fall in love with VEG, we'll be the first to help you find a role when you're ready. Note: This is an unpaid externship opportunity. DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU'LL DO • Greet every customer with warmth and urgency, whether in person, over the phone, or online, • Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly, • Deliver personalized, memorable experiences—always looking for creative ways to say "yes" to customer needs, • Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate, • Keep nurses and doctors updated on customer needs for a seamless care experience., • Provide confidential, compassionate guidance on financial options and end-of-life decisions, • Process payments accurately while protecting personal and financial information, • Follow up with customers after visits to check on their pet's care and strengthen relationships, • Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED • 2+ years of experience in a customer service role, • Advanced knowledge in computer programs and practice management software, • Highly organized, with strong attention to detail, • A strong communicator; able to interact positively with anyone and everyone, • A strong multitasker, able to thrive amid chaos, • High emotional intelligence, able to read a room and plan and act accordingly, • Adaptable and amenable in high stakes environments, • Must be willing to work in a noisy environment with strong or unpleasant odors, • Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs, • Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation, including base and 401K match ($20.00 - $30.00/hr), • Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling, • Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success, • A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend., • Clinical student loan repayment so you don't need to worry about your student debt, • Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families, • Flexible work schedules to support your life outside of work, • Generous employee referral program, so our awesome people can bring in more awesome people, • And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job DescriptionPosition Summary:This position performs Human Resources-related duties at the professional level with a primary responsibility to support health care recruitment and retention related activities with a specific focus on addressing patient services vacancies and working collaboratively with the Manager, Talent Acquisition and Affiliate Programs. This role will contribute and support all recruitment related activities for the affiliate. This role will also support secondarily other human resources related functions including payroll processes and contribute to department support and success. Essential Functions:Assure all job vacancies have approved personnel requisitions prior to initiating recruitment efforts. File all requisitions in logbook and maintain same. Maintain listing of current job openings on PPHP’s website and create fliers for posting open positions in-house.· Research opportunities and create copy for job board postings, on websites, and in other media as appropriate. Review applications and resumes to match experience with specific job-related requirements.Recruit, screen and conduct preliminary interviews with candidates to fill entry level, technical, and professional job openings. Schedule secondary in person interviews with hiring managers.Process criminal, credit, education, and other background checks according to PPHP policy.Upon selection of candidate, prepare salary setting, extend offer, and prepare concurrence letter. After candidate acceptance, coordinate all onboarding documents, coordinate a complete personnel file and the two-person auditing process. After the file is considered complete, confirm the date of hire and coordinate IT request.Facilitate and/or present NET (New Employee Training) on a rotational schedule set by human resources. Ability to work independently and aggressively source and continuously cultivate other recruitment pathways including, but not limited to: job boards, community outreach, vocational schools, academic institutions, recruitment apps, seasonal career fairs and DEI- related sourcing and options to cultivate candidate sourcing and candidate pools. Assists with employee transfers (internal recruiting), supporting staff with career – tracking pathways for workforce development.Depending upon the number of vacancies and required work to reduce the number of vacancies, this role will also support secondarily other human resources related functions and contributing to department support and success. This will include:· Serves as primary resource and HR Practitioner for ADP Workforce Now HRIS functions including all data entry, employee lifecycle transactions and benefits administration enrollments. · Create all payroll authorizations for bi-weekly payroll process, data entry in ADP Workforce Now, coordinating PA Forms and Excel database files (i.e., Changes and Terminations and New Hires) and send to Finance/Payroll. (Refer to the Human Resources Generalist job description for detailed functions).· Display courteous, helpful and informative customer-focused demeanor. Must display professionalism and a commitment to the philosophy and mission of Planned Parenthood.· Must be able to multi-task and work with others as a team to accomplish tasks. Must be able to communicate well with colleagues and supervisors regarding work, tasks and issues. Qualifications: Experience, Education and Skills RequiredAssociate or Bachelor’s degree preferred.prior recruitment experience, preferably in health care with a proven track record in full cycle recruitment.One to two years’ experience in Human Resources Management.Ability to research and analyze various types of data and information.Ability to organize and prioritize work.Ability to make recommendations to effectively resolve problems or issues by using judgment that is consistent with standards, practices, policies, procedures, regulation, or government law. $65,000 - $75,000 annual salary depending upon new graduate or years of relevant experience. Includes: extra shift incentive program, quarterly clinician incentive program, and an additional quarterly incentive program. In addition: PPHP offers a comprehensive and competitive benefits package including Medical, Dental, Vision, Life, STD/LTD, Voluntary Benefits, may be eligible for a (Paid) Maternity Leave after one year of employment, Tuition Reimbursement Program, Preceptorship Bonus, Quarterly Bonus program and a 401(k) Plan with a match. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable including location, specialty, service line, years of relevant or relatable experience, education, credentials, budget and internal equity. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB At VEG, we find a way to say YES—so you can push boundaries, think creatively, and make an impact. The Event and Employer Brand Intern plays a hands-on role in bringing VEG's events, brand experiences, and culture storytelling to life. This 6 month internship sits at the intersection of event execution, employer brand, merchandising, and content, supporting both the experiences we create and how we share them. You'll be deeply involved in the full event lifecycle—helping plan, prep, and execute events, while also supporting on-site coordination, vendor management, and post-event wrap-ups. Alongside events, you'll contribute to the day-to-day operations of the VEG Store, including inventory management, fulfillment, and limited-edition product launches. You'll also be supporting the Employer Brand team on culture and storytelling initiatives, including campaign coordination, content support, and light reporting and insights. Working across teams including Events, Marketing, Talent, and Operations, you'll gain exposure to experiential marketing, employer brand, and nonprofit initiatives. Your time will be balanced across key focus areas: VEG Cares and Culture initiatives, internal events and conferences, the VEG Store, and Employer Brand storytelling. This is an ideal opportunity for someone who thrives in a fast-paced, collaborative environment and is excited to contribute to meaningful, high-impact brand experiences that reflect what it means to be VEG: open, supportive, and not normal. WHAT YOU'LL DO • Provide support for end-to-end execution of industry conferences and VEG internal events, including planning, logistics, vendor coordination, and on-site operations., • Support communications for events and brand experiences, including crafting pre-event messaging and recaps., • Help manage operational and administrative needs for our VEG Store, including merch inventory and fulfillment, sample coordination, and shipping., • Support Employer Brand storytelling by helping gather stories and content, and project managing to ensure information is collected and given to creative team in a timely manner, • Contribute to culture projects and internal initiatives by collecting content, tracking engagement, pulling and organizing data (e.g., social, survey, and platform metrics) WHAT YOU NEED • Currently pursuing or recently completed a degree in Marketing, Communications, Event Management, or a related field., • A strong interest in events, brand storytelling, experiential marketing, brand building, and employee experience., • Exceptional organizational and project management skills, with the ability to manage multiple workstreams and keep details on track, • Strong storytelling instincts, with the ability to identify meaningful moments and help translate them into clear, engaging narratives, • Comfort working with data and insights, including pulling, organizing, and synthesizing information (e.g., surveys, engagement metrics, or reporting dashboards), • Strong communication skills and comfort collaborating with many stakeholders., • A proactive, detail-oriented mindset with a willingness to jump in and support where needed, • Ability to thrive in a fast-paced environment with shifting priorities WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Paid 6 month internship at $25 per hour with a flexible schedule (maximum of 40 hours per week)., • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!, • Company laptop BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station. DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

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