Insurance Verification Representative
14 days ago
Miami
Job Description JOB SUMMARY: The Insurance Verification Representative is responsible for confirming the patient’s insurance coverage and verifying that proper insurance authorizations are processed prior to the patient appointments to ensure a smooth and efficient visit. QUALIFICATIONS/EDUCATION: • High School Diploma or equivalent required., • Bi-lingual English/Spanish preferred; must be able to read, write and speak English., • 1-2 years of related experience in a medical setting preferred., • Strong people skills., • Data entry skills., • Attention to detail., • Strong organizational skills and ability to multi-task effectively., • Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties. Internet, document with Electronic Health Records and/or authorization system with minimal typing/spelling errors, send e-faxes and email. CERTIFICATIONS/LICENSES: • N/A ABILITIES/SKILLS: • Basic computer skills to be able to recognize and understand our EMR System., • Excellent communication, Customer Service, and telephone skills., • Strong organizational skills and ability to multi-task effectively., • Must be able to work independently with minimal supervision in a fast-paced environment., • Able to respect and maintain patient confidentiality at all times and comply with HIPAA Regulations., • Must be dependable and conduct him/herself in a professional manner., • Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties., • Must be able to follow policies and procedures. SUPERVISORY RESPONSIBILITIES: • Responsible for obtaining patient referrals and/or authorizations days prior to the office visit and informing the patient of any deductible or co-pay responsibility., • Properly registers or updates patients’ insurance information in the EMR., • Verifies that every patient’s insurance is active and that we are a participating provider., • Reviews patient deductibles and/or co-pays and updates the patient record., • Obtains referrals and/or authorization through the insurance portal or by calling the insurance company., • Assist patients with inquiries or concerns and ensure patients’ expectations are met., • Works closely with the front desk to ensure clean billing., • Follows up on callbacks before the end of the day., • Completes tasks or actions assigned to him/her in a timely manner., • Ability to answer phones, and schedule/reschedule appointments as needed., • Conducts all activities in a professional, polite, and courteous manner and abides by company policies and procedures. Benefits: • Health Insurance is covered 100% by the employer., • Dental Insurance, • Vision Insurance, • Life Insurance, • Paid time off, • 401k, • 401K matching