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A leading web infrastructure company in New York is seeking an experienced Technical Writer to develop high-quality technical content for their AI Cloud solutions and frameworks.

Strong Sales and Sales & Marketing skills with the ability to develop and execute effective sales strategies. This is a full-time on-site role located in New York, NY, for a Sales Merchandiser at Versa Group. The Sales Merchandiser will collaborate closely with clients and the design team to dev

ONLY CANDIDATES WHO ARE PERMANENT ADMINISTRATIVE COMMUNITY RELATIONS SPECIALIST OR WHO ARE ELIGIBLE FOR APPOINTMENT FROM THE OPEN COMPETITIVE OR PROMOTIONAL ADMINISTRATIVE COMMUNITY RELATIONS SPECIALIST LIST WILL BE CONSIDERED FOR THIS POSITION.The New York City Department of Youth and Community Dev

The Stewardship & Sustainable Investing Group sits across asset classes and is responsible for deepening Neuberger Berman's commitment to stewardship and sustainable investing by integrating financially material factors across fixed income, equities, and private investment strategies, as well as dev

Responsibilities - Class A Driver: Safely operate a heavy or tractor-trailer truck in tight spaces and high-traffic areas Load and unload cargo and correctly deliver food products to businesses in a safe, timely and professional manner provide excellent customer service to all assigned accounts dev

Northside Center for Child Development serves over 4,000 children annually through high-quality, outcomes-driven behavioral health, early childhood, and enrichment services. For more information on Northside Center for Child Development, please visit .

The Training Director plans, supervise, and evaluate the activities of the supervisory staff who prepare and conduct the studies and analysis of the training objectives of DSS/HRA/DHS employees, to assess any performance deficiencies which can be modified with the appropriate training resources, dev

AI Platform Engineer- Databricks. Design and implement scalable Databricks platform solutions to support analytics, ML, and GenAI workflows across environments (dev/test/prod). Build IaC for reproducible platform provisioning and configuration using Terraform; manage config-as-code for cluster polic

Responsibilities - Class A Driver: Safely operate a heavy or tractor-trailer truck in tight spaces and high-traffic areas Load and unload cargo and correctly deliver food products to businesses in a safe, timely and professional manner provide excellent customer service to all assigned accounts dev

A leading assurance organization is looking for an Information Security Business Development Manager to support its growth in Information Security services. This remote role involves driving sales of certifications and training services, engaging with key stakeholders across various sectors, and dev

New York University Global Outreach Specialist.Collaborate with the director to drive the strategic growth of NYU Abu Dhabis visiting student program.Cultivate outreach opportunities across academic programs, student clubs, and schools at the Abu Dhabi, New York, and Shanghai campuses.Manage the dev

Neurosurgeon needed for service line development in Virginia JOB ID# 31285 Position Details 1:3 Call Schedule Develop a Cranial Neurosurgery program to support the Oncology program Complex spine & trauma procedures at Level II fx Competitive compensation with full benefits package on offfer Beautifu

A fast-growing software company in New York seeks an SDK Generalist Engineer to define best practices for SDK development, enhancing feature parity and contributing across languages.

A leading technology firm in New York is seeking a DevOps Engineer to enhance DevOps tools and practices within a fast-paced environment.

Analyze complex business processes, system processes, and industry standards to define and develop solutions to high level problems.

Experience with building Pega applications using dev studio.Experience with Pega platform versions 7.Experience working in an agile team.Design and development experience in Pega Case management.Design and development experience in Pega integrations like Rest API & SOAP.Experience in creating Fi

Evaluate payer reimbursement levels to assist the Senior Director of Clinical Business Development in developing business plans. Finance & Business Development Manager oversees financial operations and analytics for the Primary Care Initiative and provides support for a full range of business develo

The Director of Compensation is responsible for the development, execution and day to day management of all compensation programs ensuring we are attracting and retaining top talent, market competitiveness and internal equity. Previous experience implementing compensation programs; designing and dev

If the LPN/LVN is currently IV certified, may perform limited IV tasks as permitted by the LPN/LVN nurse. REQUIREMENTS OF THE LPN/LVN POSITION:. The LPN/LVN provides skilled nursing services to patients in facilities, including hospitals; long term care and psychiatric hospitals; centers for the dev

Digital Strategy Lead - Vice President/Director. SMBC Americas is seeking a Digital & Social Media Manager to lead develop and deliver a comprehensive strategy to effectively leverage social media and our webpage to supporting business goals while enhancing and protecting the reputation of SMBC. Dev

Northside's founders, Doctors Kenneth, and Mamie Clark were psychologists whose breakthrough Black/White Doll Study was used as evidence in Brown v. The philosophy behind this landmark decision, now on its 70th anniversary, continues to inspire Northside to create and drive innovative programs that

Northside Center for Child Development serves over 4,000 children annually through high-quality, outcomes-driven behavioral health, early childhood, and enrichment services. As a child's physical therapist, you will be responsible for evaluating and treating children with physical disabilities, inju

Senior Associate, Email Marketing. This position reports to the VP, Lifecycle Marketing and will develop and execute on lifecycle strategies. You will work closely with the Marketing, Design, Newsletter, Product/Dev, and Analytics teams to optimize email campaigns, analyze performance, increase unde

A fast-growing medtech company in New York is seeking a VP of Sales & Business Development.This remote role will lead sales activities for an innovative AI platform in gastroenterology, requiring strong sales and negotiation skills as well as established relationships in the US healthcare system.The

Understanding of and interest in the Private Markets and/or Private Equity landscape is strongly preferred. Global Private Equity Practice Analysts, Associates, and Consultants. Lastly, this individual will partner closely with Private Equity's Strategic Account Manager and broader leadership to dev

Are you a frontend-focused software engineer with a passion for intuitive product experiences, dev tooling, and data? Join the Dagster Labs engineering team, where you'll contribute to building and enhancing the Dagster platform, empowering organizations to create scalable and productive data platfo

Business Development Director/Senior Business Development Director. The Company’s portfolio of core technology and products offer unique capabilities in the areas of high-performance computing, artificial intelligence, cyber security as well as remote sensing applications. Director of Business Dev

You will serve as a consultative business partner leading the design, creation, and delivery of the management training & leadership development curriculum across all of DV's business units driving measurable impact at all levels. The ideal candidate has expertise in the following areas: program dev

The ideal candidate should have a deep understanding of AI technologies, particularly in the area of generative AI models, and will be responsible for designing and implementing AI solutions. We are seeking a highly skilled and experienced Generative AI (GenAI) Onsite Architect to join our team. Dev

Job Description InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi's global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company's Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond. At InMobi Advertising, you'll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide. To learn more, visit Overview of the role: This role has a three-part focus -- • Manage exchange bidder (SSP) relationships, while developing and executing a strategy to grow revenue from these global partners who have brand budgets., • Collaborate with InMobi's Programmatic Trading Desk and Agency Development teams to activate DSP seats and lead supply curation initiatives with our SSP partners. You are a self-starter who can drive revenue-generating workstreams both internally and externally. You are the face of the InMobi Exchange in NYC – and will be seen as it both internally and externally. You have deep programmatic expertise and a vast industry network that you will leverage on a daily basis. The impact you'll make: • Manage and grow our exchange bidder (SSP) demand partnerships globally. As the owner of the partnership, you're responsible for driving all communication, revenue and product strategy., • Have a thorough grasp on the partners you manage and can articulate in detail the opportunities and challenges for each of them., • Strengthen relationships with exchange bidders and regional trading teams of global partners – e.g. Magnite, PubMatic, Bidswitch, etc., • Support the Agency Dev and Trading Desk team efforts, upselling Auction Packages, Standard Deals, hosting lunch & learns, etc., • Surface regional insights and revenue trends on a weekly basis, • Analyze spend patterns, gaps, and advertiser churn., • Run QBRs with in-region partners and own ongoing communication – scheduling regular partner calls, product-to-product syncs, and logging it all in Salesforce., • Identify product requirements to unlock spend and prioritize accordingly with the product team, ensuring that specific feature requirements are baked into the product roadmap., • Drive adoption of all channels: App, CTV and Web across all identified partnerships. The experience we need: • 8+ years of experience in programmatic advertising, preferably in a brand DSP, CTV or mobile app advertising organization., • Proven success in managing and scaling strategic partnerships within the ad tech or brand marketing ecosystem., • Experience working with agencies and advertisers directly to influence deal-based media activations., • Deep understanding of brand advertising KPIs and desired outcomes., • Subject matter expert in brand advertising, CTV and mobile app advertising., • Analytical and data-driven, comfortable with dashboards, cohort analysis, and performance metrics., • Excellent communication and stakeholder management skills., • Ability to thrive in a fast-paced, globally distributed team environment. What we build… At InMobi, we're building products that are redefining industries. Our ecosystem spans: • InMobi Advertising – Powering data-driven mobile marketing for the world's leading brands, • Glance – A revolutionary Gen AI-powered lockscreen & TV content platform transforming how millions discover and engage with content. What sets us apart? Not just what we build. How we build it. At InMobi, we balance our hunger for cutting-edge tech with a deep focus on our people - their growth, well-being, and potential. At InMobi, you'll be surrounded by people who… • Think big and act fast: We're entrepreneurial, thrive in ambiguity, and love solving high-impact problems, • Are passionate, fanatically driven, and take immense pride in their work: We care deeply about the impact we create and continuously push our potential, • Own their outcomes: We take responsibility, make bold decisions, and execute with confidence, • Embrace freedom with accountability: We value autonomy and understand that trust comes with responsibility, • Believe in lifelong learning: We welcome feedback, challenge ourselves to grow, and aren't afraid to take smart risks The base salary (fixed) pay range for this role would range from $141,375 USD to $195,750 USD (min to max of base salary pay). This salary range is applicable to our offices located in California and New York*. In addition, an InMobian may also receive variable pay in the form of an annual variable bonus or quarterly variable bonus/sales incentive, as deemed per policy, in addition to fixed compensation. *Our ranges may vary based on the final location or region of the roles in accordance with the geographical differentiation in pay scales in the country. In addition to cash compensation, based on the position, an InMobian can receive equity in the form of Restricted Stock Units. We believe that our employees/personnel should have the ability to own a part of the entity they are a part of. Therefore, the entity employing you may elect to provide such stocks to you. Ownership of stock enables us to treat our employer company as our own and base our decisions on the company's best interest at heart. To encourage a spirit of shared ownership, we grant InMobians relevant company stock(s). As you contribute to the growth of your company, certain stocks may be issued to you in recognition of your contribution. A quick snapshot of our U.S. benefits: • Competitive salary and RSU grant (where applicable), • High-quality medical, dental, and vision insurance (including company-matched HSA), • 401(k) company match, • Generous combination of vacation time, sick days, special occasion time, and company-wide holidays, • Substantial maternity and paternity leave benefits and compassionate work environment, • Flexible working hours to suit everyone, • Wellness stipend for a healthier you!, • Free lunch provided in our offices daily, • Pet-friendly work environment and robust pet insurance policy - because we love our animals!, • LinkedIn Learning on demand for personal and professional development The InMobi Culture At InMobi, culture isn't a buzzword; it's an ethos woven by every InMobian, reflecting our diverse backgrounds and experiences. We thrive on challenges and seize every opportunity for growth. Our core values — thinking big, being passionate, showing accountability, and taking ownership with freedom — guide us in every decision we make. We believe in nurturing and investing in your development through continuous learning and career progression with our InMobi Live Your Potential program. InMobi is proud to be an Equal Employment Opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and in the workplace. Visit to better understand our benefits, values, and more!

Job DescriptionThe Opportunity: Working at Sitetracker as a Senior Project Manager, you won’t just oversee timelines—you’ll drive enterprise-level impact. This role is at the heart of aligning strategic goals with project execution, ensuring that initiatives deliver measurable business value across global teams. You’ll lead complex, cross-functional projects that span departments and time zones, breaking down silos and driving alignment among diverse stakeholders. This high-visibility role requires you to take complete ownership of every project outcome, from initiation to successful delivery. You are the ultimate driver of success, ensuring that all aspects align to achieve the desired business value and customer success criteria. Success hinges on your proactive approach to anticipating challenges, mitigating risks, and driving internal and external party behaviors towards shared goals. Governance and project health is the priority. With a focus on delivery, reporting, and resource optimization, you’ll act as the trusted link between strategic vision and operational delivery. This is a rare chance to own high-visibility programs, work directly with executive leadership, and help shape the future of our enterprise PMO practices. For high-performing project leaders, this is a career-defining platform—offering exposure and autonomy. What You’ll Do:You’ll lead high-impact, cross-functional projects from start to finish—keeping them on time, on budget, and aligned with global business goals. You’ll turn strategy into action by building clear plans, proactively managing risks, and driving results that deliver real business value. You’ll be intimately familiar with project contracts to understand the impact of scope changes, subscription changes, and levels of effort. You’ll be the go-to connector across teams, breaking down silos and keeping stakeholders aligned across time zones. You’ll own governance and reporting, provide sharp updates to execs, and ensure every project meets PMO standards. You’ll hold internal cadences with all parties related to the customer including post project resources to optimize for onboarding and long term customer success. Your proactive engagement will be key to fostering collaboration and ensuring smooth transitions. You’ll improve how we deliver, standardizing tools and processes to boost efficiency and visibility. You'll ensure our customers are set up for long-term adoption and success on the Sitetracker platform, all while rigorously maintaining project budget and timelines. The Skills You’ll Have: Strategic Project Management • Proven ability to lead multiple complex, cross-functional software implementations across enterprise and SME customers in our Americas region using both agile and waterfall methodologies., • Expert in aligning project execution with strategic goals—turning vision into actionable plans, managing scope, contracts, and change orders, and owning results from initiation to post-launch., • Quickly assesses urgency and impact across competing priorities to reallocate resources and ensure timely, high-quality delivery., • Drives governance through clear accountability, issue/risk mitigation, and proactive status reporting—delivering insight-driven updates and recommendations to C-level stakeholders., • Leverages KPIs and business impact metrics to guide decision-making and demonstrate project ROI to executive audiences., • Builds trusted relationships with senior executives and tailors communication to align project updates with business priorities.Stakeholder & Relationship Management, • Builds trusted relationships with internal and external stakeholders by deeply understanding their goals, pain points, and communication preferences., • Skilled in identifying and mapping stakeholder landscapes—executives, business users, technical teams, and vendors—to ensure alignment and sustained engagement., • Leads with influence, not authority, using data-driven insights to manage expectations, articulate trade-offs, and unify misaligned teams., • Creates a collaborative project environment that promotes transparency, shared ownership, and long-term stakeholder partnerships., • Navigates strained relationships or at-risk projects with calm, credible communication and a solution-oriented mindset. Technical Aptitude & Operational Rigor, • Fluent in enterprise software concepts including Salesforce cloud architecture, custom development, integrations, and data migration—enabling confident collaboration with engineers, architects, and product teams., • Reads and interprets technical documentation, APIs, and architecture diagrams to validate feasibility and identify risks early in delivery., • Proficient in using tools like Jira, Confluence, GitHub, Excel, and PowerPoint to drive execution, track progress, and surface insights that inform decisions., • Understands data models, relational databases, and reporting tools to process complex project data and generate real-time dashboards for monitoring and reporting. Process Optimization, • Identifies inefficiencies, bottlenecks, and redundancies in workflows, driving structured improvements to streamline delivery and enhance user experience., • Facilitates cross-functional workshops and discovery sessions across time zones to co-design scalable, future-state processes., • Balances global standardization with regional or legal customizations—tailoring rollout approaches based on each country’s change-readiness level., • Introduces delivery frameworks and toolkits that enable consistent execution and repeatable success across projects., • Champions continuous improvement through feedback loops and retrospective analysis to enhance delivery practices and customer adoption over time.Within 90 Days, You’ll:, • Establish a comprehensive understanding of the Sitetracker’s operational, technical, and customer’s landscape to align software implementation goals with business priorities., • Understand current project readiness (tools, resources, teams, timelines) and identify major risks, gaps, and dependencies across projects., • Build relationships with executive stakeholders, regional leaders, and key cross-functional teams to ensure support from the relevant stakeholders for the project success., • Learn and begin applying Sitetracker’s delivery methodology, including its governance framework, cadence structure, and success metrics., • Deliver an executive-level presentation on early insights, budget, issue/risk mitigation strategies, and implementation timelineWithin 180 Days, You’ll:, • Successfully launch and complete at least one full implementation, demonstrating measurable value aligned with customer and business goals., • Optimize implementation processes by introducing standardization in each step of the project development life-cycle., • Drive a data-driven feedback loop across teams to continuously refine implementation quality, user engagement, risk response, and team performance., • Secure high satisfaction ratings from regional stakeholders, ensuring alignment with business objectives and addressing region-specific nuances., • Build trust and alignment with C-level executives and other stakeholders, tailoring communication to each while managing expectations and project trade-offsWithin 365 Days, You’ll:, • Lead the successful end-to-end implementation for at least 3 projects across all planned regions, including one complex enterprise Salesforce deployment with integration/custom dev components with documented ROI and executive endorsement., • Achieve and exceed target KPIs for system adoption, operational efficiency gains, and end-user satisfaction across all regions., • Standardize end-to-end project delivery and governance framework, enabling consistent execution, stakeholder engagement, and post-deployment value realization across projects across regions., • Serve as strategic advisor to executives, influencing roadmap decisions, identify expansion opportunities, and new business initiatives using insights from analytics, retrospectives, and post-mortems.

Job DescriptionThe Opportunity: Working at Sitetracker as a Senior Project Manager, you won’t just oversee timelines—you’ll drive enterprise-level impact. This role is at the heart of aligning strategic goals with project execution, ensuring that initiatives deliver measurable business value across global teams. You’ll lead complex, cross-functional projects that span departments and time zones, breaking down silos and driving alignment among diverse stakeholders. This high-visibility role requires you to take complete ownership of every project outcome, from initiation to successful delivery. You are the ultimate driver of success, ensuring that all aspects align to achieve the desired business value and customer success criteria. Success hinges on your proactive approach to anticipating challenges, mitigating risks, and driving internal and external party behaviors towards shared goals. Governance and project health is the priority. With a focus on delivery, reporting, and resource optimization, you’ll act as the trusted link between strategic vision and operational delivery. This is a rare chance to own high-visibility programs, work directly with executive leadership, and help shape the future of our enterprise PMO practices. For high-performing project leaders, this is a career-defining platform—offering exposure and autonomy. What You’ll Do: You’ll lead high-impact, cross-functional projects from start to finish—keeping them on time, on budget, and aligned with global business goals. You’ll turn strategy into action by building clear plans, proactively managing risks, and driving results that deliver real business value. You’ll be intimately familiar with project contracts to understand the impact of scope changes, subscription changes, and levels of effort. You’ll be the go-to connector across teams, breaking down silos and keeping stakeholders aligned across time zones. You’ll own governance and reporting, provide sharp updates to execs, and ensure every project meets PMO standards. You’ll hold internal cadences with all parties related to the customer including post project resources to optimize for onboarding and long term customer success. Your proactive engagement will be key to fostering collaboration and ensuring smooth transitions. You’ll improve how we deliver, standardizing tools and processes to boost efficiency and visibility. You'll ensure our customers are set up for long-term adoption and success on the Sitetracker platform, all while rigorously maintaining project budget and timelines. The Skills You’ll Have: Strategic Project Management Proven ability to lead multiple complex, cross-functional software implementations across enterprise and SME customers in our Americas region using both agile and waterfall methodologies. Expert in aligning project execution with strategic goals—turning vision into actionable plans, managing scope, contracts, and change orders, and owning results from initiation to post-launch. Quickly assesses urgency and impact across competing priorities to reallocate resources and ensure timely, high-quality delivery. Drives governance through clear accountability, issue/risk mitigation, and proactive status reporting—delivering insight-driven updates and recommendations to C-level stakeholders. Leverages KPIs and business impact metrics to guide decision-making and demonstrate project ROI to executive audiences. Builds trusted relationships with senior executives and tailors communication to align project updates with business priorities. Stakeholder & Relationship ManagementBuilds trusted relationships with internal and external stakeholders by deeply understanding their goals, pain points, and communication preferences. Skilled in identifying and mapping stakeholder landscapes—executives, business users, technical teams, and vendors—to ensure alignment and sustained engagement. Leads with influence, not authority, using data-driven insights to manage expectations, articulate trade-offs, and unify misaligned teams. Creates a collaborative project environment that promotes transparency, shared ownership, and long-term stakeholder partnerships. Navigates strained relationships or at-risk projects with calm, credible communication and a solution-oriented mindset. Technical Aptitude & Operational RigorFluent in enterprise software concepts including Salesforce cloud architecture, custom development, integrations, and data migration—enabling confident collaboration with engineers, architects, and product teams. Reads and interprets technical documentation, APIs, and architecture diagrams to validate feasibility and identify risks early in delivery. Proficient in using tools like Jira, Confluence, GitHub, Excel, and PowerPoint to drive execution, track progress, and surface insights that inform decisions. Understands data models, relational databases, and reporting tools to process complex project data and generate real-time dashboards for monitoring and reporting. Process OptimizationIdentifies inefficiencies, bottlenecks, and redundancies in workflows, driving structured improvements to streamline delivery and enhance user experience. Facilitates cross-functional workshops and discovery sessions across time zones to co-design scalable, future-state processes. Balances global standardization with regional or legal customizations—tailoring rollout approaches based on each country’s change-readiness level. Introduces delivery frameworks and toolkits that enable consistent execution and repeatable success across projects. Champions continuous improvement through feedback loops and retrospective analysis to enhance delivery practices and customer adoption over time.Within 90 Days, You’ll: • Establish a comprehensive understanding of the Sitetracker’s operational, technical, and customer’s landscape to align software implementation goals with business priorities., • Understand current project readiness (tools, resources, teams, timelines) and identify major risks, gaps, and dependencies across projects., • Build relationships with executive stakeholders, regional leaders, and key cross-functional teams to ensure support from the relevant stakeholders for the project success., • Learn and begin applying Sitetracker’s delivery methodology, including its governance framework, cadence structure, and success metrics., • Deliver an executive-level presentation on early insights, budget, issue/risk mitigation strategies, and implementation timelineWithin 180 Days, You’ll:, • Successfully launch and complete at least one full implementation, demonstrating measurable value aligned with customer and business goals., • Optimize implementation processes by introducing standardization in each step of the project development life-cycle., • Drive a data-driven feedback loop across teams to continuously refine implementation quality, user engagement, risk response, and team performance., • Secure high satisfaction ratings from regional stakeholders, ensuring alignment with business objectives and addressing region-specific nuances., • Build trust and alignment with C-level executives and other stakeholders, tailoring communication to each while managing expectations and project trade-offsWithin 365 Days, You’ll:, • Lead the successful end-to-end implementation for at least 3 projects across all planned regions, including one complex enterprise Salesforce deployment with integration/custom dev components with documented ROI and executive endorsement., • Achieve and exceed target KPIs for system adoption, operational efficiency gains, and end-user satisfaction across all regions., • Standardize end-to-end project delivery and governance framework, enabling consistent execution, stakeholder engagement, and post-deployment value realization across projects across regions., • Serve as strategic advisor to executives, influencing roadmap decisions, identify expansion opportunities, and new business initiatives using insights from analytics, retrospectives, and post-mortems.

Job Description VTS is looking for an experienced Senior Support Engineer to join our Engineering Production Support Team. The ideal candidate has a passion for customer support, meticulous attention to detail, and an inherent knack for troubleshooting complex systems. You'll be on the front lines of our most challenging technical issues, working across the full VTS portfolio. As a Senior Support Engineer, you will identify, triage, coordinate, and resolve escalated issues spanning software, hardware, and infrastructure. You'll dive into logs, analyze code paths, collaborate closely with Product and Engineering, and help shape how we support our customers at scale. You'll also work directly with test equipment in our NYC office to simulate, reproduce, and debug real-world customer environments. If you're energized by solving difficult technical puzzles, influencing product direction, and elevating how a company supports its customers, we'd love to hear from you. Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. What you can expect as a Senior Support Engineer: • Advanced troubleshooting & root cause analysis, • Own escalated, multi-system issues across web apps, services, and building integrations., • Analyze logs, metrics, and traces (e.g., Datadog) to drive clear, actionable root cause analysis., • Perform code-level and network-level investigation (browser dev tools, network inspector, API calls)., • Documentation, enablement & process, • Create and maintain SOPs, runbooks, and knowledge base articles to create self-serve solutions for others., • Lead occasional training sessions on debugging techniques, tools, and best practices., • Continuously improve support workflows and bug triage processes; represent the customer in roadmap discussions., • Scripting, tooling & code contributions, • Build lightweight scripts and tools (primarily Python/JavaScript, plus MongoDB/SQL scripts) to speed up investigation and resolutions., • Contribute small fixes and enhancements to codebases and provide constructive code review and mentorship to junior team members., • This role offers the potential to move into development positions at VTS for those who excel and demonstrate strong technical growth., • Hands-on lab & onsite work, • Install, configure, and maintain lab equipment used by support and QA to reproduce customer setups., • Reproduce and debug issues for access control and other building systems; occasionally visit customer sites to troubleshoot directly. What Makes You a Great Fit? • 3+ years in advanced technical/production support, or similar Tier-2/Tier-3 support role., • Strong track record troubleshooting complex issues involving APIs, services, and integrations., • Ability to read and write JavaScript and provide best-practice guidance., • Web debugging experience: comfortable with browser dev tools, viewing HTML/CSS, and inspecting network calls (requests/responses, headers, payloads)., • Solid understanding of networking fundamentals (HTTP, DNS, TLS basics, connectivity troubleshooting)., • Experience with databases, especially MongoDB (plus some SQL); able to write queries and basic scripts., • Familiarity with logging/observability tools, ideally Datadog or Sentry., • Experience working on a product with integrations and understanding REST APIs and GraphQL concepts., • Familiarity with ticketing and bug triage workflows (e.g., Jira, Zendesk)., • Ability and willingness to work regularly on-site in the NYC office and travel occasionally to customer locations. What Sets You Apart? • Hands-on MongoDB scripting beyond basics., • Retool development experience., • Experience with access control / smart building systems, especially HID., • Enjoy mentoring others on debugging, observability, and building a customer-first technical support culture. What VTS Values & How We Show It • Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!, • Be Customer Obsessed - We're employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!, • Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!, • Move as One - We work in an open floor plan to promote cross-functional collaboration., • Take Ownership - Be an owner of the company you're building with our equity packages. With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through our platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. VTS maintains offices in New York City, London, Toronto, Chicago. To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn. Pay Transparency At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $114,544 and $140,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. EEO GuidelinesVTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at Privacy Policy