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Job Description Job Title: Case Coordinator, Bronx SRP Job Summary: CASES (Center for Alternative Sentencing and Employment Services) is currently seeking a Case Coordinator for our Bronx Pretrial Services team. Rapidly after release into the Supervised Release Program (SRP), the Case Coordinator conducts Supervision Introduction/Orientation meetings with new participants to review supervision conditions required under the supervision plan. In this role, you will help participants comply with their supervision appointments and court appearances during their legal case's pendency. You will also conduct ongoing service need assessments with participants and develop collaborative service plans addressing identified needs and goals. You will ensure participants receive services that are strengths-based, gender-specific, and culturally sensitive while adhering to the core principles of risk, need and responsivity to reduce recidivism, increase engagement in community treatment services and support participants to achieve their self-identified goals for treatment, recovery, rehabilitation, and crime-free community integration. CASES’ Supervised Release Program (SRP) annually diverts 5,500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services. This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements. This position is based in our Bronx Community Office and fieldwork in the larger NYC community as needed to assist participants. Salary: The salary for the Case Coordinator role is $59,410.00 per year. Shift Hours: The Case Coordinator position is full-time, Monday through Friday from 9:00 am to 5:00 pm. Location Address: 424 East 147 Street, 1st Floor, Bronx, New York, 10455 and fieldwork in the larger NYC community as needed to assist participants. Workplace Flexibility: Hybrid, Applicant will have one remote day per week after successfully completing the orientation period. What you will be doing: • Provide supervision and community-based services to a caseload of pretrial participants., • Rapidly (within 24-48 hours of release) conduct Supervision., • Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant’s supervision plan., • Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants’ successful completion of mandated supervision appointments and court appearances during the pendency of their legal case., • Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests., • On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment., • Link participants to treatment based on their eligibility, preferences and needs and provide escort to community services., • Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor., • Any other duties as required by the Program Director and other supervisory staff. What we are looking for: • Bachelor’s degree, • Minimum of three years' experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system, • Extensive knowledge of community treatment, support services and resources, • Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year., • Retirement 403(b) Competitive matching up to 6%., • Employee Referral Program Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday through Friday from 9am to 5pm ET. 35 hours per week excluding breaks.

Job Description The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) Job Title: Area Manager The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops and manages housing and provides social services for low‐income older persons, many of whom live with mental illness and/or have experienced homelessness. WSFSSH currently owns and operates nearly 2400 units in 29 buildings located in Manhattan and the Bronx. In this newly created position, the Area Manager will report to the Deputy Director/Chief Operating Officer and is responsible for the oversight, smooth and safe operation of buildings owned and operated by WSFSSH. The Area Manager is responsible for implementing procedures and management best practices that ensure the effective and efficient operation of properties within established budgets and in compliance with federal, state, and local regulations and that allow residents to be stably housed. The Area Manager provides direction and leadership to a team of property managers who each oversee individual or groups of properties. The following list highlights the responsibilities of the Area Manager: • Provide overall direction and supervision of property management with oversight responsibility for management of a portfolio of properties., • Manage Property Management Team., • Ensure timely and accurate reporting for assigned properties including reports on portfolio health, vacancies, delinquencies, budget, staffing, auditing and inspections., • Work collaboratively with central Facilities team to ensure highest standard of excellence. Visit and Inspect buildings (at least monthly) with property manager and super to ensure the highest standards are maintained; evaluate maintenance, grounds, and housekeeping operations to ensure efficiency and effectiveness of operations., • Work collaboratively with leasing and compliance team to flag issues, monitor and ensure adherence to all policies and procedures related to compliance with the Landlord Tenant Act, Section 8, Fair Housing practices, LIHTC, and funding sources such as Housing and Urban Development (HUD)., • Ensure management is coordinating with social services and following the team model. Attend Social Services/Management combined meeting at least once per month., • Monitor landlord tenant issues. Ensure legal cases are tracked in RealPage. Review and approve legal expenses over a specified amount., • Provide input to CFO and Deputy Director on annual operating and capital budgets; monitor and make recommendations on budget performance and prepare periodic reports. Qualifications and Experience: * • At least six years’ experience in property management or related activity including experience managing multiple properties. Experience with:, • Rent increase requests to HPD, NYCHA, SCRIE and DRIE as applicable, • Addressing tenant and subsidy arrears, • Shepherding cases through housing court, • Rent stabilization and the rent registration process, • At least four years' experience managing people., • Knowledge of Section 8 (project based and tenant based vouchers); LIHTC certification and knowledge of housing subsidy programs required, including their marketing requirements; Quadel certification preferred., • Knowledge of Section 9, NY/NY I,II,&III, , Mitchell Lama, SCRIE, DRIE, NY 15/15, ESSHI, HOME, HHAP, City FHEPS and their marketing requirements preferred., • Advanced or strong knowledge of Excel, Word, Outlook, and Teams., • Facility with RealPage property management system or similar., • Ability to read and write in the English language; fluency in Spanish helpful., • Strong communication skills including proven ability to communicate with people of diverse backgrounds and experience communicating with senior management., • Experience working with persons who have experienced homelessness, persons with histories of substance abuse, and/or persons living with serious and persistent mental illness, preferred., • Strong leadership skills with a proven track record for creating and maintaining positive and mindful change., • Team-oriented outlook with ability to work well under pressure and meet deadlines., • Able to interact tactfully with staff, residents, visitors, vendors, inspectors and work cooperatively with property managers and outside consultants., • Able to make independent decisions and handle stressful situations when required., • Ability to be available for emergencies including weekends and evenings when needed., • Authorized to work in the United States. WSFSSH is committed to principles of Diversity, Inclusion & Equity. Individuals with life experiences as a person of color; being LGBTQIA+; having a disability; &/or having a family background which can contribute different views to the workplace-- such as experiences of poverty or housing insecurity -- are strongly encouraged to apply. WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Please submit resume to . Powered by JazzHR 9IDmtR540z

Job Description ABOUT US New York Edge is the largest provider of after-school and summer camp programs in New York City public schools. Each year, programs in academics, including STEM, the arts, sports and wellness, and college access, help 40,000 students develop leadership skills and succeed in school. Working parents count on our programs to provide safe and enriching environments for their children. SUMMARY New York Edge is seeking passionate and enthusiastic people to fill the role of Basketball Specialist. Basketball Specialists should have knowledge and experience providing targeted, skill, and age-appropriate instruction, coaching, and mentorship to youth in New York Edge’s after-school camp program. WORK SCHEDULE * 9-15 hours per week. * Monday through Friday -- 2:30 pm - 5:30 pm ESSENTIAL JOB FUNCTIONS * Motivate students to be active daily. * Ensure daily activity lesson plans and projects are structured, age-appropriate, and have clear learning goals based on the provided sports and physical activity guide. * Maintain communication with the Program Director and Center for Sports and Wellness regarding the calendar of programs, leagues, tournaments, and special events. * Motivate and encourage students to participate in organization-wide sports activities. * Establish and enforce safety rules for behavior and procedures for maintaining order among the students for whom they are responsible. * Instruct participants on the activities' principles, techniques, and safety procedures and show how to use materials and equipment properly. * Establish clear objectives for all lessons, units, and projects, and communicate those objectives to students. * Prepare facilities for group activities. * Evaluate activities to determine if they are producing the desired results. * Adapt teaching methods and instructional materials to meet students' needs and interests. * Promote and ensure the progressive development of student skills * Promotes positive character development in all youth * Most New York Edge Basketball Specialists are expected to provide support during Academic hours. * Adapt each activity to ensure safe participation in the space provided. REQUIRED SKILLS * Must be knowledgeable and skilled in basketball and have prior experience successfully teaching and instructing youth. * Must have knowledge and prior experience as a basketball specialist * Prior experience teaching and instructing youth preferred * Must be able to follow a curriculum * Must be responsible, reliable, and punctual! * Excellent communication and interpersonal skills are required. * May be required to walk up and down stairs. * May have to lift or move objects/materials as needed. * Work is performed mostly within a New York City Public School but may be required to interact with the community at-large during trips or events. QUALIFICATIONS * High School Diploma or Equivalent required; some college preferred * A minimum of one year of work-related skill, knowledge, or experience is required. * A minimum of one year of teaching experience is required. * Must have passion for New York Edge's mission and demonstrated interest in education and youth development. * Candidates qualified to lead instruction in more than one activity are also preferred. The Basketball Specialist will be required to report to the school building and interact with staff, students, parents, and school administration. At the time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health. New York Edge is an Equal Opportunity/Affirmative Action Employer Disclaimer: The statements herein are intended to describe the general nature and level of work the employee performs in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. Rotate on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with the agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. Additional duties of Senior Case Manager 1. Caseload will include clinical high-risk client., 2. Carry a minimum of 12 clients at a given time or during the time of case management vacancies, 3. Provide peer to peer support to case managers through modeling and coaching, 4. Willing and able to address crisis intervention in community, 5. Provide assistant and support with program audits and follow ups, 6. Assist with the management and training of spreadsheets utilized for case management MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus 1.5 years' experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor's degree that required a one year practicum working directly with individuals with mental disabilities ( e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services. CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM

Job Description CASE MANAGER QUEENS SUPERVISED RELEASE PROGRAM POSTED: 5/7/2025 ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 280 employees, citywide. PROGRAM SUMMARY CJA operates a Supervised Release Program in Queens Criminal Court for defendants of all ages who are charged with felonies and misdemeanors, and who present a substantial likelihood of detention, but are at risk of failing to appear in court if released on recognizance. The program, which operates during the day and night court, screens targeted defendants for release, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in a screening protocol for substance abuse and mental health issues, and agreeing to program monitoring and reporting of non-compliance, re-arrests and scheduled court appearances. POSITION SUMMARY Reporting to the Supervising Clinical Case Manager and under the direction of the Clinical Director, the Case Manager is a dynamic, knowledgeable, and experienced individual with a social service, psychology, or clinical background to help make an impact on the ever-changing role of the court system and alternative initiatives aimed at reducing detention and crime rates in the city. The Case Manager hired for this position will be working on a team that serves both youth and adult clients (ages 16 years and older). The Case Manager in this role will be responsible for building relationships with participants and their support systems. In building these relationships, the Case Manager will coach and connect people with resources to meet their unique needs, such as education and employment programs, career assessments, job readiness, and other opportunities aligned with their personal goals and interests. PRIMARY RESPONSIBILITIES The Case Manager's functions include: Client Needs Assessments: • Conducting the intake/assessment interview to identify participants' immediate needs, including risk factors for recidivism., • Assessing for mental health and substance abuse problems, making outside referrals as appropriate., • Working with people to explore interests and create plans to take steps towards meeting goals., • Assessing for school and/or job readiness and connecting young participants to quality school and job programming, vocational trainings, technical skills classes or other certification programs, as well as peer support services, based on their personal interests and goals., • Build relationships with program participants ages 16 years and older, • Identify and collaborate with support systems, such as guardians and significant, in participant's life., • Reviewing with participants the conditions of release, program agreement, and consents for disclosure, • Maintaining face-to-face and telephone contact with participants, monitoring re-arrests, and preparing on-calendar and off-calendar reports for court., • Utilizing cognitive behavioral therapy, including using the use of interactive journaling, in applicable sessions., • Run psychoeducational and supportive psychotherapeutic groups for participants ages 16-24 years old., • Updating computerized case management appointments accordingly to produce periodic reports on participant's compliance., • Writing formal progress reports for each court date, in accordance with program requirements and quality standards; advocate for graduated sanctions for eligible clients., • Maintaining professional communication with defense attorneys, Assistant District Attorneys, and referral agencies until transfer or completion of reporting responsibilities, • Appearing and advocating in court regarding participants' compliance as necessary, • Bachelor's degree in social work, psychology, sociology, criminal justice, or other related field, • 2 years of experience in case management; at least 1 of those years working with an adolescent population., • Knowledge of NYC Court Operations, • Familiarity with the Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models, • Working knowledge of treatment programs (substance abuse, mental health, etc.) and other support services (GED, job training, YIP, etc.) for referrals, • Ability to exercise sound and quick judgment, • Excellent communication and writing skills, • Excellent time management skills, • Computer literate with the ability to quickly adapt to changing technology, • Bilingual skills preferred (Spanish, Mandarin, Korean, French-Creole, a plus). Those with other language skills are also encouraged to apply. SALARY: $67,165 Location: Long Island City or Kew Gardens *Internal applicants must be at least 1 year in their current role and in good standing (no disciplinary action within the last 90 days) to be eligible for this role. CJA VALUES Each employee at CJA is guided by these work values: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. NOTE: Only those candidates being considered will be contacted. No phone calls please. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations. CJA is committed to embodying the principles of Diversity, Equity, Inclusion, and Belonging as cornerstones of our mission and culture. The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) · Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. · Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. · Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. · Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. · Maintains a case-record for each resident/consumer and completes required forms. · Continually documents consumer treatment progress. · Reviews service plans and performs follow-up to determine quantity and quality service provided. · Accesses and records individual and community resource information and treatment plans manually or using a computer. · Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. · Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. · Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. · Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. · Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. · Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. · Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. · Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. · Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. · May have on-call responsibilities. · Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. · Completes incident reports in accordance with ICL policy. · Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. · Plans, escorts, and/or arranges social or recreational activities for and with consumers. · Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. · Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. · Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured. · Assists in the orientation of new personnel when requested. · Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis. · Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. · Complies with agency Infection Control policies. · Advocates on behalf of consumer with outside service providers and within ICL. · Assists resident/consumer in finding and getting into vocational training or other training opportunities ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required.

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program., • Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others., • Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer., • Maintains a case-record for each resident/consumer and completes required forms., • Continually documents consumer treatment progress., • Reviews service plans and performs follow-up to determine quantity and quality service provided., • Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines., • Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations., • Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsibilities., • Immediately reports serious incidents, serious incident allegations, incidents, or, • sensitive situations to supervisors., • Completes incident reports in accordance with ICL policy., • Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured., • Assists in the orientation of new personnel when requested., • Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency Infection Control policies., • Advocates on behalf of consumer with outside service providers and within ICL. · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required.

Job Description JOB DESCRIPTION JOB TITLE: RESIDENTIAL AIDE FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: PROGRAM DIRECTOR /DIRECTOR OF SOCIAL SERVICES LOCATION: Bronx, NEW YORK SALARY: $18.00 Hourly SUMMARY: The Residential Aide assist with client basic needs. Individual will work in conjunction with the social services team to monitor and provide appropriate basic services for families with children in a homeless shelter. Proof of COVID-19 vaccination is required. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete intakes for new clients and provide orientation to the facility and DHS rules and regulations., • Serve meals and snacks to clients during meal times, • Monitor sitting areas, laundry facilities and recreation room to ensure all clients are adhering to shelter rules, • Maintain a clean and organized storage area, • Relocate items and furniture as necessary, • Assist security team as needed, • Cover operations desk when necessary, • Maintain required documentation in case records in writing and computer database (CARES) and update client’s records in accordance with governmental and agency policy., • Collect and make copies of client identification and other documents necessary during initial intake., • Assist clients in daily living skills and assist with cleaning, laundry, hygiene and etc., • Monitor recreation supplies and develop and implement recreation activities for families., • Distribute linen, towels, wash cloths and household items to clients upon request., • Attend and participate in all required agency meetings: staff meetings, house meetings, in-service training and weekly/bi-weekly case review, • Perform regular inspections of client units in conjunction with Case Management., • Respond to incidents as appropriate, • Answer phones when necessary, • Assist with all house operations, • Solicit donations and maintain the clothing closet and food pantry., • Perform all/other duties as directed by management. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High School Diploma or GED required. Associates Degree preferred. Food Handlers Certification required. 1-year experience dealing with homeless or special needs population. Excellent communication skills. Knowledge of DHS requirements and protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Mornings: 7:00 AM -3:00 PM 35 Hours Weekly

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services. CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM

Job Description Title: Case Manager Location: TBD FLSA Classification: Full-time, Non-exempt Role Summary: We are seeking a compassionate and dedicated Case Manager to join our team. The successful candidate will provide a comprehensive range of on-site, person-centered, and strengths-based services to a caseload of approximately 20-25 clients. Your primary objective will be to empower individuals to lead fulfilling lives within the community. As a Case Manager, you will play a pivotal role in client counseling, intakes, case management, and providing essential aftercare services. Collaborating with colleagues is key to meeting the diverse needs of your caseload and achieving program success while aligning with NAICA's core purpose, values, and vision. Primary Job Responsibilities/Duties: The Case Manager's role encompasses, but is not limited to: • Conducting initial intake assessments and promptly addressing critical needs., • Utilizing assessment tools, such as CARES, to identify support service requirements and make immediate referrals., • Orienting clients to the shelter program, its requirements, and potential consequences., • Developing Independent Living Plans (ILPs) in coordination with other Social Service providers, ensuring the delivery of comprehensive support services., • Assisting non-working clients in accessing Public Assistance., • Completing psycho-social assessments within the first 30 days of intake., • Monitoring and tracking client progress., • Empowering clients to actively participate in their own planning and goal setting., • Conducting regular meetings with clients (weekly/bi-weekly or as needed).Referring clients for job development opportunities if appropriate., • Connecting clients with suitable resources to help them achieve their goals., • Meeting with clients to address challenges, successes, and strengthen their capacity for long-term self-sufficiency., • Maintaining thorough client files, documenting conversations, warnings, and progress reports, while preserving confidentiality., • Reporting critical incidents immediately to the Site Director/Director of Social Services., • Collaborating closely with other Housing Specialists and Employment staff to identify client readiness for employment and housing., • Treating all clients, visitors, and employees with kindness, respect, and dignity., • Serving as an advocate for clients when necessary., • Providing periodic case management and counseling, extending one year beyond the client's departure., • Establishing and nurturing connections with other programs and units within the organization to facilitate inter-agency referrals., • Escorting clients to housing viewings, DHS or HRA appointments as required., • Facilitating suitable housing placements for clients., • Ensuring that case notes are completed within 24 hours after client meetings., • Offering support as a substitute for other staff when needed., • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Office setting with regular exposure to computer screens and moderate noise levels., • Bachelor’s degree in social work, psychology, sociology, or a related field with at least 2 years of direct social service experience., • Associate degree in human services or a related field with a minimum of 4 years of direct social service experience., • High School Diploma/General Equivalent Diploma with a minimum of 8 years of direct social service experience., • Exceptional interpersonal skills, with the ability to balance compassion and firmness while always maintaining confidentiality., • Proficiency in navigating community resources., • Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening., • Capacity to remain composed in crisis situations., • Demonstrated ability to collaborate effectively with diverse groups., • Proven capability to manage multiple tasks efficiently under pressure., • Outstanding organizational skills, attention to detail, and efficiency., • Possessing maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed. NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) · Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. · Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. · Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. · Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. · Maintains a case-record for each resident/consumer and completes required forms. · Continually documents consumer treatment progress. · Reviews service plans and performs follow-up to determine quantity and quality service provided. · Accesses and records individual and community resource information and treatment plans manually or using a computer. · Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. · Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. · Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. · Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. · Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. · Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. · Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. · Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. · Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. · May have on-call responsibilities. · Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. · Completes incident reports in accordance with ICL policy. · Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. · Plans, escorts, and/or arranges social or recreational activities for and with consumers. · Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. · Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. · Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured. · Assists in the orientation of new personnel when requested. · Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis. · Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. · Complies with agency Infection Control policies. · Advocates on behalf of consumer with outside service providers and within ICL. · Assists resident/consumer in finding and getting into vocational training or other training opportunities ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required. #ICLCWCM

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) · Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. · Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. · Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. · Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. · Maintains a case-record for each resident/consumer and completes required forms. · Continually documents consumer treatment progress. · Reviews service plans and performs follow-up to determine quantity and quality service provided. · Accesses and records individual and community resource information and treatment plans manually or using a computer. · Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. · Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. · Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. · Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. · Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. · Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. · Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. · Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. · Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. · May have on-call responsibilities. · Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. · Completes incident reports in accordance with ICL policy. · Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. · Plans, escorts, and/or arranges social or recreational activities for and with consumers. · Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. · Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. · Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured. · Assists in the orientation of new personnel when requested. · Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis. · Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. · Complies with agency Infection Control policies. · Advocates on behalf of consumer with outside service providers and within ICL. · Assists resident/consumer in finding and getting into vocational training or other training opportunities ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job DescriptionCenter for Recovery and Wellness is part of Educational Alliance (EA), which brings together diverse communities in Lower Manhattan, offering individuals and families high-quality, multigenerational programs and services that enhance their well-being and socioeconomic opportunities. One of New York City’s original settlement houses, EA was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA partners with diverse communities throughout Lower Manhattan. Across our network of community centers, we empower people of all backgrounds to flourish, recognizing the intrinsic value within each individual and the importance of building community. JOB PURPOSE The Porter is a member of the facilities management team and helps ensure the building is operated in a safe, clean, effective, and uninterrupted manner. The Porter knows how to operate, maintain, and make basic repairs to building systems. He or she helps oversee skilled maintenance repairs and contracted porter staff. SCOPE OF INFLUENCE • Acts as a point person for facilities, maintenance, and cleaning of Center for Recovery and Wellness, • Collaborates with staff to provide strong customer service to program areas. Operation/Maintenance/Repair of Building Systems • Maintenance and operation of building systems; including boilers, HVAC, electrical, lighting, plumbing, elevators, and fire safety systems; ensures building temperature is comfortable., • Completes regular schedule of building rounds to perform systems checks and inspections; takes corrective actions to keep systems in compliance and operating safely., • Works with Managing Director of Facilities to oversee skilled maintenance repairs on building and building systems to ensure safety of occupants and continuous operation of building., • Performs minor building systems repairs; is proactive to report leaks, mechanical failures, structural, masonry, plumbing, electrical and other repair needs to Managing Director of Facilities, • Responds to emergency calls and writes-up necessary reports., • Maintains a professional demeanor at all times; provides assistance to program participants and staff in a courteous manner; recognizes and respects people as individuals., • Required Knowledge, • Must be able to work Saturday and Sunday, • High School Diploma or GED required; trade school diploma/certificate preferred., • Four years of experience preferred in building operations, and equipment and systems maintenance; EPA universal refrigerant license preferred., • Holds, or is willing to obtain important licenses and certifications., • Current NYS motor vehicle driver’s license., • Has safety training in hazardous communications, lock/tag out, confined space, PPE, etc., • Previous training and ability to work with latex materials and sealants, paints, pesticides, caustic chemicals, and with dust and noise; experience in safely disposing of hazardous materials., • Ability to identify stains and how to use proper chemicals for their removal; experience operating manual and power equipment and has ability to train others., • Must be able to perform physical activities, such as, but not limited to, lifting heavy items (up to 50 lbs. unassisted), bending, standing, climbing and walking, and snow removal., • Must be able to climb and use ladders, Genie lift, and to work at or above 30 feet., • Team player with excellent organizational and time management skills; interacts positively with others to meet organization’s objectives., • Ability to communicate, manage and complete multiple tasks at once., • Excellent customer service skills, handling matters in courteous and timely manner., • Proactive, hands on approach, as well as a professional work ethic. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position EEO Info Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit .

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. The Park Slope Shelter for Women serves 100 MICA (mentally ill chemical abusing) women at the Park Slope Armory in Brooklyn. Position: Residential Aide Reports To: Assistant Program Director Location: 1402 Eighth Avenue, Brooklyn, NY 11215 What The Residential Aide Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Update and inform clients of program changes (i.e., food services changes, laundry assignments, etc.) through individual and group meetings., • Assist with client bed-check every evening., • Conduct dorm inspection to ensure client compliance with facility policies., • Intervene and diffuse inappropriate client interaction, as necessary., • Monitor clients’ behavior and report client changes in behavior or personal care to Supervisor and/or appropriate social services staff., • Ensure that clients receive personal care products and laundry products weekly, and replace any personal care items as needed., • Sort, count, and bag bed linens, blankets, and towels (may wash, dry and fold)., • Distribute clean bed linens, blankets, pillows, and towels to clients., • Monitor clients' use of laundry facilities, including running new client’s belongings through the dryer., • Strip former clients' beds and lockers, sort, bag, label and document belongings, carry bags to storage area, and store bags for safekeeping., • Identify, sort, bag, label and document valuable client belongings (i.e., electronics, cash, documents, etc.) and give to Supervisor for storage., • Follow client belongings policy and retrieve personal property of former clients upon their return., • Escort clients, as needed., • Check food deliveries for quality and quantity of items and report any issues to Supervisor., • Prepare kitchen and dining facilities for mealtimes and clean up after each meal., • Heat and serve prepared foods according to Food Standards Policy (i.e., follow menu, set portion sizes, food service hygiene, check temperature of meals, etc.), • Store food according to the Food Storage Policy (i.e., check temperature of refrigerators, rotate food, etc.), • Prepare paper goods, setups and condiments for mealtimes., • Set up coffee and hot water urns before each meal., • May collect garbage in bags and remove to appropriate storage location., • May prepare and serve lunch., • May plan, coordinate and facilitate social and/or peer support events for clients., • Participate in Department of Health Food Protection 15 hour Course, pass exam and become a certified Food Handler., • Must obtain Annual PPD Test., • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR VaSNS0iq6G

Job Description Job Description Program Aide Summary Description Under the supervision of the Building Manager and with direct program oversite by the Director of Clinical Services the Program Aide is responsible for providing a range of services to our residents with the goal of maintaining a clean and safe environment enabling residents to live independently and with dignity. Key Responsibilities • Assist residents in activities of daily living, personal care, room cleaning, laundry, shopping, and socialization., • Complete documentation of services provided to residents as required., • Escort residents to medical, entitlement, and other appointments as directed., • Assist in preparing resident rooms for bed-bug treatments, including but not limited; resident laundry, packing up residents’ personal items., • Shop for program supplies as directed., • Facilitate and assist residents in utilizing/attending activity groups, floor meetings, outings, resident socials, etc. This includes outreach to residents and assisting with the set-up and clean-up of activities., • Assist in the daily serving of lunch as needed., • Provide coverage at front desk as needed., • Work cooperatively with other staff members to establish strong lines of communication with tenants and provide high level of care., • Share tenant progress, needs, and problems with staff as appropriate., • Attend training sessions and conferences as required for enhancement of job skills., • Implement emergency procedures as necessary., • Other duties as assigned., • Minor plumbing tasks such as unclogging toilets & bathtubs; shutting/opening water valves., • Share information with building manager and superintendent about resident needs, and/or problems with other staff. Qualifications • At least 18 years of age., • High School Diploma, or equivalent required., • Emotionally, mentally and physically able to perform job responsibilities., • Able to speak, read, and write English., • Ability to speak Spanish a plus., • Experience working with special needs population a plus WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Powered by JazzHR Uo2o6HyiG9

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) · Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. · Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. · Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. · Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. · Maintains a case-record for each resident/consumer and completes required forms. · Continually documents consumer treatment progress. · Reviews service plans and performs follow-up to determine quantity and quality service provided. · Accesses and records individual and community resource information and treatment plans manually or using a computer. · Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. · Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. · Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. · Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. · Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. · Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. · Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. · Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. · Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. · May have on-call responsibilities. · Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. · Completes incident reports in accordance with ICL policy. · Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. · Plans, escorts, and/or arranges social or recreational activities for and with consumers. · Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. · Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. · Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured. · Assists in the orientation of new personnel when requested. · Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis. · Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. · Complies with agency Infection Control policies. · Advocates on behalf of consumer with outside service providers and within ICL. · Assists resident/consumer in finding and getting into vocational training or other training opportunities ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required.

Job Description About the role: PBS Facility Service is in search of a Director of Concierge. This pivotal role entails overseeing and guiding a team of doorman supervisors, ensuring the delivery of top-tier services to our clients. We are seeking an individual with exceptional leadership skills, a knack for making strategic decisions, and a passion for creative problem-solving. The Director of Concierge will play a crucial role in training and retraining team members as necessary, fostering a cohesive team culture, and guaranteeing the attainment of daily and weekly performance benchmarks, with a strong emphasis on customer management. What you will do: Leadership & Team Management: * Lead the team of doorman supervisors, fostering a culture of excellence and teamwork. * Set departmental goals and expectations for all teams, ensuring a consistent, high-quality service delivery. * Ensure that all teams are well-trained, knowledgeable, and equipped to handle various responsibilities and requests. Operational Efficiency: * Streamline front-of-house operations to ensure smooth guest and resident transitions, timely responses, and efficient task completion. * Devise and implement strategies to refine the concierge and doorman services, optimizing resource allocation and service processes. Scheduling & Staffing: * Manage the rostering and scheduling of doormen, concierge professionals, and doorman supervisors, ensuring optimal staffing levels across all shifts. * Develop and monitor performance metrics for all teams to ensure continuous improvement and client satisfaction. Client Liaison & Collaboration: * Build and maintain strong relationships with facility managers and clients, understanding their unique needs and preferences, and tailoring services accordingly. * Foster close collaboration with maintenance, and other relevant departments to ensure seamless and integrated service delivery. Training & Development: * Implement regular training initiatives for all teams, ensuring they are updated with the latest company protocols, industry standards, and service etiquette. * Design and execute a robust training program to ensure that the combined team is knowledgeable, professional, and equipped to handle a wide range of requests. Budgeting & Reporting: * Oversee the concierge and doorman services department's budget, ensuring cost-effective and efficient operations. * Prepare and present regular performance and incident reports to senior management, showcasing improvements and areas of excellence. Complaint Resolution & Feedback: * Address and resolve any grievances or feedback from property management, residents, visitors, and guests in a timely and professional manner. * Implement systems for gathering feedback from building occupants and use this information to refine and enhance the combined front desk services. What you need to be successful: * Bachelor’s degree in hospitality management, or a related field preferred. * Proven experience in both doorman and concierge management roles, with a strong track record of leadership and service excellence. * Excellent communication and interpersonal skills. * Strong problem-solving abilities and the capacity to handle challenging situations with professionalism. * A commitment to continuous improvement and exceeding client expectations. Join our team and play a vital role in delivering outstanding front-of-house services that elevate our clients' facilities and enhance the overall experience for residents, visitors, and employees. Company DescriptionIf your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock. We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance. Let’s get acquainted.If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.\r\n\r\nWe’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.\r\n\r\nLet’s get acquainted.

Job Description Title: Case Manager Supervisor Location: TBD Salary Range: $65,000 - $65,000 per year FLSA Classification: Full-time (35 hours), Exempt Role Summary: The Case Manager Supervisor plays a pivotal role in supporting the Director of Social Services in program operations, encompassing planning, development, implementation, monitoring, evaluation, and procedural enhancements. This position entails overseeing the day-to-day operations of the Social Services Department, operating under the guidance of the Director of Social Services. Primary Job Responsibilities/Duties: The Case Manager Supervisor will be responsible for, but not limited to: • Ensure adherence to organizational policies and procedures, with a special focus on conflict resolution., • Collaborate with the Director of Social Services in approving employee timesheets and time-off requests., • Actively participate in shaping departmental goals, objectives, policies, and procedures, and provide recommendations for refining existing standards., • Direct a team of case managers in the preparation of independent living plans, discharge plans, and follow-up care programs., • Lead the recruitment, supervision, monitoring, and evaluation of social services staff, ensuring proficient execution of routine tasks., • Establish and implement schedules and work assignments within the social services department., • Provide crisis intervention and emergency services as necessary., • Ensure case managers provide all required and appropriate services, including housing, employment, and therapeutic placements., • Oversee the orientation and training of new employees in the shelter., • Maintain thorough supervisory case notes, referrals, and related documentation., • Foster ongoing communication with all supervisors regarding social services matters., • Coordinate services to ensure the physical plant operates safely, comfortably, and in compliance with DHS and OTDA regulations., • Generate weekly, monthly, quarterly, and annual progress reports., • Consult with other agencies and individuals regarding resident records, rights, and responsibilities., • Ensure Chart Compliance according to OTDA and DHS standards, including conducting monthly chart audits., • Collaborate closely with housing specialists and employment services staff to assess client readiness for housing and/or employment., • Organize and facilitate community outreach and related activities., • Act as a liaison and representative for community interactions as required. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • This is a full-time, exempt position. While standard business hours are Monday through Friday, 9:00 AM to 5:00 PM, exempt employees are expected to work the hours necessary to effectively fulfill the responsibilities of the position, based on organizational needs, deadlines, or events., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or related field with a minimum of 2 years of direct social service supervisory experience., • Associate degree in human services or related field with a minimum of 4 years of direct social service supervisory experience., • High School Diploma/General Equivalent Diploma with a minimum of 8 years of direct social service supervisory experience., • Flexibility to work some evenings and occasional weekends as necessary., • Exceptional demonstrated writing proficiency., • Preferred experience in assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development., • Proficient in MS Word, Excel, and database management., • Familiarity with community resources., • Knowledgeable in DHS/OTDA social service documentation policies and procedures., • Demonstrates critical thinking, analytical and problem-solving skills, along with resourcefulness., • Familiarity with community health services, social service support agencies, and networks., • Ability to remain composed in crisis situations., • Proven supervisory experience with a team-oriented approach., • Demonstrated ability to collaborate effectively with diverse groups., • Proven aptitude for managing multiple tasks efficiently under pressure., • Strong organizational skills, keen attention to detail, and efficient time management., • Exhibits maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program., • Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others., • Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer., • Maintains a case-record for each resident/consumer and completes required forms., • Continually documents consumer treatment progress., • Reviews service plans and performs follow-up to determine quantity and quality service provided., • Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines., • Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations., • Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsibilities., • Immediately reports serious incidents, serious incident allegations, incidents, or, • sensitive situations to supervisors., • Completes incident reports in accordance with ICL policy., • Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured., • Assists in the orientation of new personnel when requested., • Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency Infection Control policies., • Advocates on behalf of consumer with outside service providers and within ICL. · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required. #iclcwcm

Job Description Title: Case Manager - Asylum Shelter Location: TBD Pay Range: $26.37 per hour (effectively $48,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: We are looking for a compassionate and dedicated Asylum Shelter Case Manager to join our team, providing essential support to individuals seeking asylum. In this role, you will offer comprehensive, person-centered, and strengths-based services to a caseload of approximately 20-25 asylum-seeking clients. Your primary objective is to empower these individuals, helping them navigate the complexities of the asylum process while fostering a sense of belonging within the community. Collaboration with colleagues is crucial to meet the unique needs of your caseload and achieve NAICA's core purpose, values, and vision. Asylum shelters are exempt from DHS housing placement performance measures. Primary Job Responsibilities/Duties: The Asylum Seeker Case Manager's role encompasses, but is not limited to: • Conducting initial intake assessments with a focus on addressing critical needs specific to asylum seekers., • Utilizing assessment tools, such as CARES, tailored to identify support service requirements unique to the asylum-seeking population, and making immediate referrals., • Providing orientation to clients about the shelter program, the asylum process, and the potential consequences., • Developing Individualized Living Plans (ILPs) in close collaboration with other Social Service providers, ensuring tailored support services that align with the asylum journey., • Assisting clients in understanding and accessing the asylum process and related resources., • Completing psycho-social assessments within the first 30 days of intake, with sensitivity to the asylum-seeking experience., • Monitoring and tracking client progress, addressing the specific challenges faced by asylum seekers., • Empowering clients to actively participate in their own asylum planning and goal setting., • Conducting regular meetings with clients (weekly/bi-weekly or as needed) to address their unique circumstances and emotional needs., • Collaborating with legal and advocacy organizations to ensure clients receive necessary support during their asylum proceedings., • Referring clients to relevant organizations specializing in asylum-related legal assistance., • Connecting clients with culturally sensitive resources to aid in their adjustment and integration into the community., • Maintaining thorough client files, documenting conversations, warnings, and progress reports while preserving the utmost confidentiality., • Reporting critical incidents immediately to the Site Director/Director of Social Services., • Establishing strong partnerships with asylum-focused community organizations to facilitate referrals and support services., • Escorting clients to asylum-related appointments and hearings, providing emotional support throughout the process., • Facilitating suitable housing placements and connecting clients with culturally competent housing resources., • Ensuring that case notes are completed within 24 hours after client meetings., • Offering support as a substitute for other staff when needed., • Performing general clerical duties. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or a related field., • Associate degree in human services or a related field with a minimum of 2 years of direct social service experience., • High School Diploma/General Equivalent Diploma with a minimum of 4+ years of direct social service experience., • Exceptional interpersonal skills, with the ability to balance compassion and firmness while respecting the unique experiences of asylum seekers., • Proficiency in navigating asylum-specific community resources and understanding the complexities of the asylum process., • Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening., • Capacity to remain composed in crisis situations., • Demonstrated ability to collaborate effectively with diverse groups., • Proven capability to manage multiple tasks efficiently under pressure., • Outstanding organizational skills, attention to detail, and efficiency., • Possessing maturity, integrity, and sound judgment., • Bilingual (Spanish, French, Creole, or other languages) preferred., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description Position: Custodian Program/Department: Young Women’s Shelter Reports to: Program/Site Director, Facilities Coordinator or Director of Facilities Work Location: 968 3rd Ave., Brooklyn NY, 11232 Status/Hours: Part time - Hours - ability to work between 7:00 am-8:00pm and weekends depending on program needs - two - 25 hour shifts, Sunday -Thursday and the other Tuesday - Saturday Salary Range: $16.50 per hour - $16.50 per hour Position Summary The custodial worker is responsible for maintaining the interior and exterior of the building, ensuring a safe, clean and pleasant environment for all staff, residents and visitors. Responsibilities: · Provide daily cleaning of the facility and facility grounds, including snow and ice removal. · Maintain the exterior of the building free from graffiti and other conditions that are unsightly. · Perform routine maintenance inspections. · Conduct routine inspections and perform seasonal cleaning and repairs of A/C and heating units. · Strip and wax floors. · Clean and replace light bulbs, clean light fixtures. · Remove debris/leaves from the roof to unclog drains and prevent building leaks. · Clean all bathrooms including fixtures, urinals, toilets, wash halls and tiles. · Remove, Recycle, garbage and trash. · Keep inventory of distributed sanitary supplies as needed. · Unpack and stock supplies. · Inform Supervisor of needed sanitary and cleaning supplies. · Repair equipment and furniture as needed. · Assemble furniture, equipment and other miscellaneous items. · Assist with deliveries, pick-ups and drop-offs as needed. · Perform maintenance and minor repairs (replacing broken switches, fixing door handles, minor leaks etc.) · Report major damages and oversee repairs · Secure facilities after operating hours by locking doors, closing windows and setting up the alarm · Perform other related duties as directed by a program/site director, facilities coordinator, Director of Facilities, or maintenance supervisor. Qualifications/Skills: · · High school diploma or GED preferred · Ability to interact with the client population. · Ability to effectively work in a team environment. · MUST be able to regularly lift up to 50 pounds. · MUST be able to ascend/descend up to 8 flights of stairs. · MUST be able to work with hazardous substances with proper PPE (personal protective equipment). · DRIVERS LICENSE with a clean driving record A PLUS! OMH Fingerprinting and criminal background check required. • Commitment to BCS’s mission, vision, and values · Any previous maintenance experience preferred BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities Benefits This position is eligible to participate in BCS's generous paid time off and benefits package including health insurance, dental, vision, tax free flexible spending accounts, 403(b), and eligibility for the public service loan forgiveness program

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) · Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. · Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. · Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. · Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. · Maintains a case-record for each resident/consumer and completes required forms. · Continually documents consumer treatment progress. · Reviews service plans and performs follow-up to determine quantity and quality service provided. · Accesses and records individual and community resource information and treatment plans manually or using a computer. · Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. · Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. · Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. · Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. · Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. · Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. · Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. · Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. · Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. · May have on-call responsibilities. · Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. · Completes incident reports in accordance with ICL policy. · Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. · Plans, escorts, and/or arranges social or recreational activities for and with consumers. · Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. · Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. · Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured. · Assists in the orientation of new personnel when requested. · Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis. · Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. · Complies with agency Infection Control policies. · Advocates on behalf of consumer with outside service providers and within ICL. · Assists resident/consumer in finding and getting into vocational training or other training opportunities ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 4. Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining, • professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems, and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward, • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policiesMINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. Case Manager Trainee: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job Description Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO: • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things., • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful. Responsibilities Summary Under close supervision, this position provides support and structure to residents in developing program plans by managing a caseload of client cases and administering the policies and procedures of the program as directed by the contracting agency and the Facility Director. Learns, uses and models the principles of the “What Works” system through evidence-based practices in all interactions with clients and other staff members. Trains and assists less experienced case managers. Primary Duties and Responsibilities • May perform the duties of a Monitor including resident intakes, check-ins, breath analysis and drug screens, to provide backup when necessary., • In own handwriting, prepares written personalized program for each resident to establish measurable criteria of expected behavior and accomplishments and a time frame for achieving specified goals., • Reviews plan with residents on a weekly basis and document progress and/or revisions, so resident is gaining the life skills necessary to make a successful re-entry into the community., • Assists residents in establishing personal budget, locating suitable housing, enrolling in educational and vocational programs, and participating in family and community activities, as appropriate, to ensure that they are working towards financial independence., • Monitors facility sanitation and safety. Assigns daily housekeeping chores to residents to comply with facility standards., • May orient residents upon arrival at facility to provide smooth assimilation into program (e.g. have resident complete paperwork, take on facility tour, introduce to other residents, etc.)., • Makes entries in own handwriting into confidential client (resident) files to provide the structure for case analysis and program planning and to provide documentation of program participation. Ensures files are secure to protect client confidentiality., • Assists Employment Placement Specialist to verify residents' jobs to ensure residents' employment is suitable under established program plan. Counsel unemployed residents by providing guidance in obtaining employment in cooperation with the Employment Placement Specialist., • Verifies residents' pass plan through pass sponsorship according to contract, so that the resident is accountable for his/her whereabouts in the community., • Prepares terminal report within established time parameters upon resident release to summarize program performance and to satisfy contract requirements., • Participates in staff meetings by sharing observations and recommendations regarding the facility, residents, and staff relations to identify and solve problems and function as a unified team., • Maintains confidential information obtained through job duties regarding employees, vendors, residents, outside agencies, etc., so sensitive information is on a "need to know" basis., • Complies with GEO policies and work rules as described in the company Employee Handbook, and the Facility Policies and Procedures Manual, including directives of GEO managers and supervisors in a cooperative spirit to ensure conformance to company standards., • Adheres to GEO’s attendance policy; be available for all shifts; work overtime as required to ensure adequate coverage of the program and to ensure the safety and security of the residents., • Complies with facility safety rules; take appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others., • Communicates effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree in social, human services, criminal justice or behavioral science programs from an accredited college or university., • One (1) year of experience in human services, corrections or community-based services., • Work experience may be substituted for academic studies exchanging one (1) year of work experience in a related field for one (1) year of academic education., • Total work experience needed in lieu of the combination of education and work experience is five (5) years., • Familiar with community corrections systems and current community corrections practices., • Familiar with community work force needs, public and private agencies and employment services., • Ability to write clear concise reports in English using correct grammar., • Ability to add, subtract, multiply, divide, and calculate percentages., • Must be able to react quickly and appropriately in an emergency situation., • Bilingual in English/Spanish preferred, but not mandatory.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; CASE MANAGER TRAINEE Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job Description NYC Health + Hospitals/Elmhurst and Queens, in partnership with the Icahn School of Medicine at Mount Sinai, are seeking an experienced and dynamic Regional Director of Urology to lead and grow our Urology service across both campuses. The Regional Director will oversee the clinical, academic, and administrative activities of the Urology service, working closely with a dedicated team that currently includes 3 full-time attendings and 5 sessional providers, as well as 6 experienced physician assistants who support inpatient, outpatient, and surgical care. The Director will be responsible for supervising Mount Sinai urology residents and medical students and ensuring high-quality, patient-centered care in an academic community hospital environment. On-call responsibilities are shared among faculty. We are seeking a forward-thinking leader with a strong clinical background in general and subspecialty urology. Expertise in areas such as urologic oncology, reconstruction, pelvic medicine, voiding dysfunction, or endourology is highly desirable. Candidates should demonstrate prior leadership experience and a commitment to teaching, quality improvement, and academic scholarship. An interest in clinical operations and program development is strongly encouraged. Our campuses are equipped with state-of-the-art facilities including DaVinci Xi robotic surgery systems, robust academic and clinical support services, and access to Mount Sinai’s NCI-designated Cancer Center. The hospitals serve one of the most culturally diverse populations in the country and provide care across a wide spectrum of medical complexity. Both sites are easily accessible by public transportation and car from all boroughs of New York City, as well as Long Island and New Jersey. Qualifications: • Board certified/eligible by the American Board of Urology, • Eligible for a NY State medical license, • Demonstrated leadership in an academic or public health setting is preferred The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status. EOE including Veterans and Disabled Company DescriptionWho We Are: Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve. Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.Who We Are:\r\nOver 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.\r\n\r\nFormed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.

Job Description Title: Regional Director of Transitional Housing Location: New York, NY Salary Range: $124,000 - $125,000 per year FLSA Classification: Full-time (35 hours), Exempt Role Summary: The Regional Director of Transitional Housing Programs assists the Executive Director of Transitional Housing Programs Division with providing oversight of the overall daily operations of homeless shelter programs in the region, including the management of the Program/Site Directors. The position is responsible for the hiring of all Sr. Management positions throughout the sites and serves as a liaison between NAICA and the NYC Department of Homeless Services (DHS). The position ensures corporate policies and procedures are adhered to throughout all regional programs, represents NAICA in the community and participates in events and in other functions as required. This position reports to the Executive Director of Transitional Housing Programs. Primary Job Responsibilities/Duties: The Regional Director of Transitional Housing Programs is responsible for: • Leadership Management, • Providing leadership and team management to direct reports, • Balancing competing priories and exercising sound judgment and making independent decisions, • Ability to work in a professional, confidential, and collaborative capacity sensitive to cultural, religious, racial, disability, sexual orientation and gender issues, • Responsible for ensuring that both employees and residents are safe and secure through the direction of the Security teams, • Ensure that residents are moving towards attainment of independent living or an appropriate living status beyond the shelter system and meeting placement thresholds as set by DHS, • Responsible for maintaining effective communication and interaction with direct reports in all areas of the shelter services and operations while ensuring they receive necessary training and professional development to help them succeed in their job duties, • Collaborate with the Human Resources department on progressive discipline, supervision and evaluation of senior staff, and the implementation of policies and procedures, • General Responsibilities, • Ensure that the programs remain in compliance with City and State regulations and that the facilities are well maintained and meet the requirements of all routine inspections conducted by OTDA, DHS, Coalition for the Homeless, etc., • Assess the shelter’s needs and identify potential funding streams to enhance services, • Serve as liaison between NAICA, local service providers and the community to ensure good relations with the community and local stakeholders, • Develop a quality assurance process to ensure that all programs meet requirements imposed by Federal, State, City laws and by NAICA’s Funding Agencies, • Ensure that all programs maintain contractual compliance, goals and objectives, • Serve as part of the Senior Executive Management team of NAICA, • Work under the guidance and supervision of Department of Homeless Services (DHS)Liaison between DHS, OTDA and other governmental agencies as required, • Responsible for creating program reports for the Executive Director and COO, • Ensure all the performance expectations and programmatic outcomes established by NAICA and DHS are achieved Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 20 pounds., • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • This is a full-time, exempt position. While standard business hours are Monday through Friday, 9:00 AM to 5:00 PM, exempt employees are expected to work the hours necessary to effectively fulfill the responsibilities of the position, based on organizational needs, deadlines, or events., • Minimum of a bachelor’s degree in related fields of Human Services, Policy, Leadership, and Business, • At least 10 years of programmatic knowledge and experience in the delivery social services, • Master’s Degree is preferred in professional fields of relevance to Executive Management Experience with the Department of Homeless Services (DHS), • Knowledge of state and federal confidentiality, contract management and program administration regulations, • Knowledge of operations management procedures and practices, • Knowledge and use of different communication and learning styles, • Knowledge of organizational, strategic, participatory, collaborative skills, • Knowledge of empowerment and self-advocacy techniques, • Knowledge of participatory planning techniques, • Knowledge of crisis intervention techniques, • Knowledge of financial management practices in human service organization, • Required to balance many responsibilities in the course of the workday, must be flexible, have excellent time management, communication and stress management skills and be an effective team leader, • Ability to analyze and recommend solutions to complex problems or situations, • Ability to remain available and or on call after hours or during the weekend for emergencies; must be available to work on a flexible schedule; this includes, weekend, holidays, evening or night shifts, • Have a thorough knowledge of applicable state rules and regulations and stay up-to-date with any policy and or regulation changes that can affect the operation of shelter programs, • Knowledge of and ability to apply effective management principles and techniques, • Experience in chemical dependency or behavioral health is preferred, • Knowledge of other community organizations services, public assistance and entitlement programs, and immigration services, • Considerable interpersonal skills with oral and written communication skills with preference for bilingual English/Spanish speaking skills, • Minimum of five years of experience as a senior level manager, • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements: Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description Company Overview: With an annual budget of $2.3 billion and more than 7,000 employees throughout the five boroughs, the New York City Department of Health and Mental Hygiene (NYC DOHMH) is one of the largest public health agencies in the world, serving 8 million New Yorkers from diverse ethnic and cultural backgrounds. We're tackling a broad range of public health issues with innovative policies and programs and getting exceptional results, but our work is never finished. The breadth of our innovative programs provides the widest range of choices for every member of our team. With grant funds from the Centers for Disease Control and Prevention (CDC), DOHMH is undertaking a new initiative that will meet critical infrastructure needs and make possible strategic investments that will have lasting effects on public health. Investments and improvements through this initiative will help modernize DOHMH’s foundational capabilities and data infrastructure, enabling it to partner in complex health and health care environments and, in turn, support better public health outcomes. This initiative supports larger efforts to rebalance investments in public health and more equitably serve communities and populations. The selected candidate will be an employee of Public Health Solutions, a nonprofit organization which is the fiscal and administrative manager of the grant, but the work will be supervised by DOHMH. This is a grant-funded position ending in November 2027. The Bureau of Division Management & Systems Coordination (DMSC), part of the Division of Disease Control (DDC), supports all other DDC bureaus with monitoring and analyzing trends in disease data, used for the recognition, prevention, and control of infectious diseases. Within DMSC, the Surveillance Unit coordinates with disease surveillance programs within DDC, the Division of Information Technology, and external partners to maintain and enhance existing surveillance system applications and implement new surveillance system applications to support complete, timely, and equitable case detection and health information exchange while ensuring data confidentiality, data quality, and compliance toward regulatory standards. DDC is in the process of replacing its current Electronic Disease Reporting Infrastructure (EDRI) in order to continue meeting these goals. Job Description: We are seeking to fill positions in the Division of Disease Control that will provide key support for DOHMH’s work of detecting, tracking, investigating, and preventing infectious diseases in New York City. Reporting to the Director of Electronic Case Reporting, this position will provide expert knowledge of Health Level 7 (HL7) standards used by healthcare facilities to report infectious disease cases to DOHMH and support the EDRI replacement project. It is expected that the position will work 35 hours per week. Duties: • Develop software solutions to capture, process, store, and perform quality assurance on data from incoming reports from Electronic Health Records (EHR), Regional Health Information Organizations (RHIO), Health Information Exchanges (HIEs), healthcare facilities, providers, and their office staff., • Apply technical and problem-solving skills and partner with agency stakeholders, the Division of IT and other staff within DDC to recommend and implement solutions for common issues and enhancements for EDRI, • Support projects that currently have or will have data flows into EDRI, including but not limited to electronic case reporting (eCR), electronic laboratory reporting, and the Citywide Immunization Registry., • Enhance and improve the production eCR system based on evolving city, state, and federal standards and requirements., • Provide subject matter expertise for relevant Clinical Document Architecture (CDA), Fast Healthcare Interoperability Resources (FHIR), United States Core Data for Interoperability (USCDI) standards, Java software development and related frameworks., • Update, support, and maintain DOHMH software applications used to capture case reports, • Respond to and resolve software security and unsupported software issues, to protect the confidentiality of patient information entrusted to DOHMH., • 5+ years of experience with SQL databases, • 5+ years of experience building Object oriented software in Java, Python, Scala, or R, • 5+ years of experience assuring security of sensitive data, • Experience with large volumes of data, • Strong organization and time management skills, • Good written and verbal communication skills, • Ability to work independently as well as part of a team, • Undergraduate degree or certificate in Data Science, Mathematics, Applied Mathematics, Statistics, Applied Statistics, Computer Science, Computer Engineering, Electrical Engineering, Physics, Public Health, or a similar field of study, • Advanced degree in Data Science, Mathematics, Applied Mathematics, Statistics, Applied Statistics, Computer Science, Computer Engineering, Electrical Engineering, Physics, Public Health, or a similar field of study, • 3+ years of experience with clinical messaging standards (i.e., HL7) and health-related coding systems (i.e., LOINC, ICD-10), • Experience with public health surveillance and health-related data, particularly disease reporting, • Experience with eCR, • R or Python, • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403 (b) + employer matching and discretionary company contributions., • College Savings Plan., • This is a temporary grant-funded position ending in November 2027., • This individual must reside in the tri-state area (NY, NJ, CT) by their confirmed start date., • Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. Monday-Friday Remote 35 Hours Per Week

Job Description NextStep Recruiting has joined hands with an amazing lighting supplier organization as they are seeking to hire a Sales Director. This is a remarkable opportunity to join an incredible team on a direct-hire basis. Requirements for this opportunity include: • Bachelor degree, • 5-10 years of construction sales experience, • Must know construction lingo, • Must be amazing at relationship-building NextStep Recruiting provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or sexual orientation. In addition to federal law requirements, NextStep Recruiting complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job DescriptionSalary: $62,400 to $64,200 Global Kids (GK) educates, inspires, and empowers youth to become global citizens who are actively engaged in the world and prepared for their future. The site director will manage our youth development programming atone of our Brooklyn, New York, sites. The Director will be responsible for overseeing various core components of our Out-of-School-Time programming. This includes managing Social and Emotional wellness programs, college and career preparation initiatives, academic enrichment activities, and service-learning opportunities. We are specifically looking for a candidate who is well-equipped to oversee global education and youth leadership programming, fostering a sense of global awareness and empowering young individuals to become leaders in their communities. The ideal candidate for this position will have prior experience in leadership roles, demonstrating a proven track record of success in building and maintaining strong partnerships withinNew York City public schools. We are excited to find an individual who shares our passion for youth development, global education, and community engagement. This position is fully in-person. RESPONSIBILITIES: Program Design & Implementation • Collaborate with other GK program staff and theDirector of Curriculum on developing yearly curriculum maps aligned with GK outcomes, SONYC program model, and contractual obligations., • Coordinate and write interactive experiential workshops and activities for GKs weekly school-based after-schoolprograms., • Lead/co-facilitate after-schoolactivities as needed, • Design programs and activities appropriate for middle school students focusing on social-emotionalhealth, STEM, global and local issues, service learning, and other content areas., • Organize special events such as field trips, mini-conferences, family nights, and performances, • Ensure student and Global Kids staff participation in GK citywide events., • Occasional overnight and long-distance travel required (annual overnight middle school retreat, college trips, annual out-of-statetrip)., • Data collection using the Global Kids data management tool. Contract Management & Administrative Tasks • Maintain Department of Health (DOH) SACC license for school site, including up-to-datepersonnel files; manage DOH site visits., • Oversee and conduct attendance outreach, recruitment, and retention services,including attendance monitoring/data review, data entry, conferences, and attendance incentive activities and phone calls to comply with GK and SONYC requirements., • Remain informed on current DYCD guidelines and contractor responsibilities by attending provider meetings and maintaining contact with theDYCD Program Manager., • Ensure all program and student records (digital and hard copy) are securely maintained, including but not limited to workshops, field trips, student attendance, and incentive forms., • Follow all fiscal procedures for ordering supplies and reporting on expenses, • Submit quarterly program reports Supervision and Management • Manage all day-to-day operations on site and ensure the implementation of quality programming., • Provide overall support and supervision for school-based staff, including full and part-time education staff, interns, and teaching artists, • Supervise daily management of tasks (delegate appropriately) facilitate weekly check-ins, conduct program/staff observations with immediate feedback, conduct formal performance evaluations, and individual check-ins., • Review and approve bi-weekly time sheets and school sign-in sheets., • Collaborate with key members of the Global Kids staff to recruit, screen, and hire full-time and part-time program staff. Partnerships • Help navigate, secure resources, and build/sustain relationships with participants, parents, school staff, other CBOs, and policy makers., • Partner with school staff (principals, faculty, guidance counselors, parent coordinators, facilities staff) to ensure high-qualityand safe programming., • Provide youth and families with guidance and referrals for social services QUALIFICATIONS: • Advanced degree in related field and 3 years relevant professional experience, or a bachelors degree and 6 years relevant professional experience, • Approved DOH SACC Director or SACC accreditation., • Experience supervising personnel and managing teams, • Experience working in or closely with NYC public schools, • Experience with or deep knowledge of DYCD SONYC programs or school-based after-school programs, • Experience with and enthusiasm forusing interactive learning strategies with middle school-agedyouth, • Commitment to and understanding of working in culturally diverse settings and using antiracist pedagogical practices, • Knowledge of and passion for global issues, political science, history, education and social justice, and human rights, • Excellent facilitation, consensus-building, and interpersonal skills., • Strong work ethic, initiative, creativity, willingness to learn, and ability to manage multiple tasks independently., • Strong communication, writing, organizational, and technology skills., • Fluency in other languages isa plus SALARY AND BENEFITS: This full-time exempt position has an annual salary of $62,400 to $64,200. GK also offers affordable medical benefits (with plans as low as $1/month), dental, and life insurance as well as paid holidays, 12 vacation days (year 1), increasing thereafter based on years of employment, 3 personal days, and 8 sick days. Additionally, the GK offices are closed between Christmas and New Years Day. GK staff also have access to retail discounts and other benefits through our Professional Employer Organization (PEO). TO APPLY: Please complete this application by answering all required questions and submitting a cover letter describing the importance of Social Emotional Development for Middle School youth. We are unable to accept any phone, mail, or fax inquiries; please refer to the Global Kids websitefor further information, . All resumes submitted will be reviewed by theGK senior staff. Qualified candidates will be contacted for an interview. Global Kids, Inc. is an equal opportunity employer. We are committed to a policy of equal treatment and opportunity and do not discriminate against employees or applicants for employment based on race, sex, color, national origin, religion, age, citizenship, mental or physical handicap or disability, marital status, sexual orientation, pregnancy, military or veteran status or any other characteristic protected by law. We continue to support and promote equal employment opportunity, human dignity, and diversity in all forms.

Job Description POSITION TITLE: Brooklyn Site Director DEPARTMENT: Early Childhood LOCATION(S): Brooklyn REPORTS TO: Early Childhood Coordinator-Brooklyn SALARY RANGE: $100,000 - $110,000 (benefits include life insurance, 401k plan, and vacation, personal and sick time-off) DATE: August 2025 SCHEDULE: Monday-Friday, 8am - 4pm, 9am - 5pm, or 10am - 6pm. Schedule may vary due to program needs. JOB SUMMARY: Provide high-quality, culturally competent child development and program administrative services to Grand St. Settlement Early Childhood Programs. The Site Director manages teaching staff and comprehensive services for the successful operation of the program. For the start-up phase for 2 years, this will be an evolving position. Interim roles and responsibilities will be adjusted and this position requires an individual to be flexible. Job responsibilities will be revisited once the center-based site is up and running. EDUCATION, EXPERIENCE AND SKILL REQUIREMENTS: ● Master’s Degree in Early Childhood Education or related field ● Position requires a current New York State N-6 certification ● Excellent writing skills and computer proficiency in Microsoft Word and Excel ● Must have demonstrated achievement in supervision and management, family and community partnerships, and collaborating with diverse teams. ● Excellent computer skills ● Clearance through DOI Fingerprint Screening, NYS Central Registry, Sex Offender Registry clearance, 3 reference checks, physical examination with updated TB test, varicella, Tdap, MMR (fees may apply) ● Obtain a Mandated Reporter training certificate (every 2 years) and comply with the agency’s policy and procedure regarding identification and reporting of child abuse and neglect ● Obtain First Aid/CPR and Preventive Infectious Diseases certificate within the first year of employment. ● Meet all employee health requirements in Article 47 (DOHMH) and Head Start Performance Standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: Under the direct supervision of the HS/ EHS Director, the Center Director shall be responsible for: ● Planning: Oversee and approve the preparation of daily lesson plans, including individual plans for each child including goal setting based on identified needs. Coordinates coverage and scheduling for center’s staff; Verifies time cards and schedules staffs’ vacation time, sick leave and compensatory time to ensure program coverage and effective program operation. ● Program Implementation: Implement daily lesson plans in response to children’s needs and interests incorporating observations, anecdotal record keeping, knowledge of early childhood development and the Developmental Continuum ● ERSEA –Must maintain 97% of enrollment at all times under ERSEA requirements .Ensure the program is meeting the needs and effectively including children who are dual language learners and children with disabilities and their families in all program services. ● Family Partnerships: Assist teaching staff in developing a system offering parents opportunities for enhancing and increasing their child observation skills. Provide support for prenatal and Mental Health services. ● Communication and Service Coordination: Lead regular team meetings and participate in case conferences, as necessary, to ensure service coordination across GSS Early Childhood Services ● Record Keeping and Reporting: Maintain filing, tracking and documentation systems for the early childhood education service area and ensure confidentiality of child and family records ● Ongoing Monitoring and Self-Assessment: Ensure compliance with Head Start Performance Standards relating to the education service area. Participates in Annual Self-Assessment, Program Information Report (PIR), CACFP reporting, Community Assessment, Federal Reviews and Policy Council Meetings. Assist with monitoring of classroom environments regularly using formal and informal observation, implement researched and reliable tools (Environmental Rating Scales – ITERS/ ECERS and CLASS) ● Human Resources and Supervision: Provide ongoing verbal and written feedback consistent with their individual development plans for performance improvement, ensure adherence to Head Start performance standards, and to plan and direct work. Collaborate and manage coaching implementation and professional developments for all staff. ● Facilities: Ensures that facilities, materials, and equipment are safe, appropriate, and conducive to learning and reflective of the different ages and stage of development of each child, including children with disabilities in accordance with Head Start Program Performance Standards and DOHMH Article 47 regulations ● Community Outreach: Recruit and develop partnerships with cultural institutes and the Department of Education to support wrap-around services. Work with the Executive Team on advocacy work. ● Strategic Planning- Work closely with management and direct supervisor to develop and implement strategic plans and goals that supports the organization mission and vision. HOW TO APPLY: Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact at least two (2) professional references should be from a former supervisor). Please click on the link provided below, or use the link in a search bar and apply online through our career center. No phone calls, please Please be advised that job offers can only be made once your clearances come through! EQUAL OPPORTUNITY EMPLOYER (EOE)

Job Description JOB DESCRIPTION Property Manager Organization The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low- income older persons, many of whom live with mental illness and/or have experienced homelessness. WSFSSH currently owns and operates nearly 2200 units in 28 buildings located in Manhattan and the Bronx. Responsibilities: The Property Manager reports to the Deputy Director/Chief Operating Officer and is responsible for the smooth and safe operation of buildings owned and operated by WSFSSH. The Property Manager is responsible for staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations, and working with our social service team to keep our residents stably housed. Staff Supervision • Supervise the maintenance, administrative and front desk staffs. Note: The front desk is staffed 24 hours/day, 7 days/week., • Establish and monitor staff schedules; monitor time and leave issues; provide for substitutes if staff are unable to work a given shift; sign off each week on staff time sheets Budget • Provide input to CFO and Deputy Director to establish annual operating budgets, • Operate buildings within the prescribed budgets, • Collect and deposit monthly rent, • Oversee petty cash, • Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments in the RealPage system Facility Maintenance • Implement and/or supervise ordering of supplies in consultation with the building superintendent and the WSFSSH Director of Facilities, • Review and approve all Purchase Orders, • Maintain active relationships with service contractors who provide maintenance on building equipment, • Maintain accurate records, tracking service and performance of equipment, • Maintain active communication with the WSFSSH Director of Facilities to sustain a healthy, efficient, and safe building. Adequately and accurately report on and address building related issues in a timely fashion., • Assure that the buildings, sidewalks and alleys are clean and well-maintained, • Assure compliance with the fire safety regulations including routine fire drills and inspection of fire safety equipment, • Assure that all required licenses, operating certificates, etc., are current., • Conduct annual inspections, arrange for routine painting and repair work, • Regularly review and implement sustainable practices within the building, • Monitor progress of work orders, • Implement emergency procedures as necessary Social Service Team Model * • Act as a liaison with the Social Services Department, meet weekly, make referrals to Social Services as appropriate, collaborate with Social Service team on leaseup of new units, negotiate and respond to grievances in consultation with Social Services as appropriate, • With input from Social Services team, initiate and oversee collection actions and holdover proceedings as necessary, • Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy. Compliance • Maintain good relations with oversight agencies including but not limited to HPD, HDC, NYCHA, HUD, DHS and Tax Credit Investors/Syndicators, • Oversee income certification and verification and ensure compliance with Rent Stabilization, LIHTC, HUD, HCR, HDC, HPD, HOME, HHAP, Shelter plus Care, Mitchell Lama, regulatory agreements, partnership agreements, and rental subsidy contracts, • Oversee leaseup of vacant units in compliance fair housing marketing, tenant selection plans, tenant applications, agency regulated lotteries, and referral programs including but not limited to DHS Resident Relations • Assist new residents with move-in and orientation to the building and community, • Protect resident rights at all times, • Develop 1:1 relationships with residents, • Monitor resident satisfaction with building staff, • Assure a safe, personalized environment which meets resident and regulatory needs, • Work cohesively and supportively with all members of the WSFSSH staff to establish and maintain a high level of respect and care for residents Other • Attend training sessions and conferences as required for enhancement of job skill, • Submit all required reports in a complete and timely manner, • Assist with other duties as directed Required Experience with and knowledge of: • Housing subsidy programs including but not limited to Section 8 (project based and tenant based vouchers), Section 9, NY/NY I,II,&III, LIHTC, Mitchell Lama, SCRIE, DRIE, NY 15/15, ESSHI, HOME, HHAP, • Marketing requirements of aforementioned subsidy programs, • Rent increase requests to HPD, NYCHA, SCRIE and DRIE as applicable, • Addressing tenant and subsidy arrears, • Shepherding cases through housing court, • Rent stabilization and the rent registration process, • Advanced or strong knowledge of Excel, Word, Outlook, and Teams., • Facility with RealPage property management system or similar Qualifications: * • Undergraduate Degree, • At least four years’ experience in property management or related activity, • Ability to read and write in the English language, • Fluency in Spanish helpful, • Ability to communicate with people of diverse backgrounds, • Experience working with persons who have experienced homelessness, persons with histories of substance abuse, and/or persons living with serious and persistent mental illness, preferred, • Strong leadership skills with a proven track record for creating and maintaining positive and mindful change, • Ability to work well under pressure and meet deadlines, • Excellent communication with senior management, • Team-oriented outlook, • Able to interact tactfully with staff, residents, visitors, vendors, inspectors and work cooperatively with building manager and outside consultants., • Able to make independent decisions and handle stressful situations when circumstance warrants, • Able to perform job responsibilities WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. 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Job Description WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY West 108th / Valley Lodge is a combination Supportive and Affordable Housing residence and older adult shelter on the beautiful Upper West Side. West 108th provides 199 units of permanent housing units, including 119 Studio Apartments, 53 One Bedroom, 18 Two Bedrooms, 8 Three Bedrooms, and one two-bedroom superintendent’s unit. Valley Lodge is a 110-bed shelter, where many clients are often linked to permanent units available at West 108th residence, creating a continuity of care model for many shelter residents transitioning to permanent housing. The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents and shelter clients. The Property Manager is responsible for safe operations of all aspects of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. The estimated start date for this position is September 2025. JOB DUTIES & RESPONSIBILITIES Building Management: • Supervise the maintenance, administrative and compliance staff, • Supervise the front desk staff (24/7) and maintenance team (4 West 108th Street porters, 5 Valley Lodge Porters, 1 superintendent[MF1] [AP2] ) to ensure building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.), • In collaboration with Facilities Department and the W. 108th Superintendent, manage ordering, repairs, coordinate service calls with shelter staff, and ensure daily maintenance operations of both West. 108th and Valley Lodge., • Report on and address building related issues in a timely fashion, • Assure the building, sidewalks and alleys are clean and well-maintained; and all licenses, certificates, etc., are current, • Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment, • Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment, • Review and recommend staff training needs and ensures staff is meeting minimum training requirements, • Assure all required licenses, operating certificates, etc. are current, • Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner, • Assure quality management is practiced in accordance with all internal and external policies and procedures including, but not limited to contract and leasehold obligations 24/7 front-desk coverage, maintenance of the building, • With support of the administrative Income Certification Specialist, ensure annual income certification[AP3] s and lease renewals are completed, annually or as needed., • Work collaboratively with social services to resolve resident issues, • In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents, • Available to negotiate and respond to grievances and reasonable accommodation requests., • Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team., • Ensure compliance to WSFSSH standards and all contracted agencies including but not limited to NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC)., • Oversee lease up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, agency regulated lotteries, and referral programs including but not limited to DHS, • Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards, • Collect and deposit rents, • Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges., • Strong leadership skills with a proven track record for creating and maintaining positive and mindful change, • Ability to collaborate across functional teams, • Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary, • Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software., • Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred., • High School Diploma or GED required, Associate’s or Bachelor’s degree preferred, • A minimum of two years of supervisory experience, • Must be able to sit, stand, walk, and bend Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am - 5pm 35 work week

Job Description 2. key outputs: • Ensure unsafe conditions are corrected in a timely manner, • A good understanding of mechanical systems; HVAC, Plumbing is required, • Learn and ensure compliance with company, local, state and federal safety rules, • Enforce policies of the community, • Contribute to the cleanliness and curb appeal of the community on a continuous basis, • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis, • Respond to residents about community, repairs, rent, rules etc. and follow-up where necessary, • Maintain open communication with Director of Maintenance and all staff/residents 3. tasks/responsibilities: • Assist the Director of Maintenance in maintaining the physical asset, • Oversight of the Yardi Facilities and Maintenance utilization of all supervised properties, • Preparation and monitoring of all issued notices and correspondences, internal and external, • Maintain a complete and orderly filing system for all inter-office out-going correspondence for all supervised properties, • Perform weekly sites visits to ensure asset is being maintained in accordance to our standard and address any/all issues accordingly, • Interface with residents as required relative to any complaints, suggestions or clarification of policies, • Assist with supervision of all on-site maintenance personnel, • Oversee the regular site inspections including that of; maintenance work, physical structure, grounds, common areas and apartments. Apartment inspections are mandatory annually, • Participate with budget meetings to ensure expenditures are in line with budget projections, • Monitor work ticket log and advise staff as needed, • Monitor all legal cases in supervised properties to ensure process is moving as required, • Supervise the restoration of vacant apartments and track all vacant units in supervised properties, • Monitor issuance of violations for correction and removal – attend hearings as needed, • Ensure that back up paperwork for purchase order are submitted timely, • Responsible for the maintaining of property files and records, • Ensure apartments are ready for resident to move-in on agreed date, • Provide orientation to new residents to community, • Distribute all company or community issued notices, • Communicate with Director Facilities and CEO regarding accuracy of invoices received (purchase orders/invoice attached and accurately coded) based on company procedures, • Monitor all compliance actions for each property to ensure timely responded to HPD,HDC,DOB, etc., • Provide weekly site reports to the Director if Maintenance and Property Management for each supervised property., • Coordinate with Director of Facilities, CEO and Director of Operations to process weekly timesheets and payroll hours for site staff., • Assist with special projects as assigned by Director of Maintenance and Director of Property Management, • This position does require the ability to be on call for the supervised portfolio 4. Relationships • Report to the Director Maintenance, • Attend regular meetings as scheduled and/or requested with Owner’s Asset Manager – including but not limited providing updates regarding benchmarking criteria for operations, AR/AP, vacancies, compliance, violations, tenant relations, etc., • Maintain relationships with vendors, suppliers and other professionals servicing the company or properties, • Maintain relationships with residents, owners and other site staff, • Support and contribute to community team 5. Key Competence • Must possess strong attention to details, • Demonstrate the ability to support and contribute to community team, • Demonstrate strong oral & written communication skills, • Competence in operation of office equipment (telephone, business calculator, facsimile, personal computer), Microsoft Office and ‘community’ software, • Must possess a positive attitude, • Interpersonal skills, • A strong analytical mindset, • Outstanding organizational skills, • Administrative and supervisory skills 5. CORE Values and attitude • Efficiency, • Accountability, • Transparency, • Integrity, • Tenacity & Enthusiasm, • Creativity, • Professionalism, • Drive 5. Working CONDITIONS • Ability to work flexible schedule including evenings & weekends

Job Description POSITION TITLE: Site Director DEPARTMENT: Early Childhood LOCATION(S): Bronx, NY REPORTS TO: Senior Manager of EC New Initiatives SALARY RANGE: $85,000-86,997.50 (benefits include life insurance, 401k plan and vacation, personal and sick time-off) DATE: August 2025 SCHEDULE: Monday-Friday, 8am - 4pm, 9am - 5pm, or 10am - 6pm. Schedule may vary due to program needs. JOB SUMMARY: Provide high-quality, culturally competent child development and program administrative services to Grand St. Settlement Early Childhood Programs. The Site Director manages teaching staff and comprehensive services for the successful operation of the program. For the start-up phase for 2 years this will be an evolving position. Interim roles and responsibilities will be adjusted, and this position requires an individual to be flexible. Job responsibilities will be revisited once all center-based sites are up and running. EDUCATION, EXPERIENCE AND SKILL REQUIREMENTS: • Master’s Degree in Early Childhood Education or related field, • Position requires a current New York State Birth-Grade 2 certification, • Excellent writing skills and computer proficiency in Microsoft Word and Excel, • Must have demonstrated achievement in supervision and management, family and community partnerships and collaborating with diverse teams., • Clearance through DOI and DOE Fingerprint Screening, NYS Central Registry, Sex Offender Registry clearance, 3 reference checks, physical examination with updated TB test, varicella, Tdap, MMR (fees may apply), • Obtain Mandated Reporter training certificate (every 2 years) and comply with agency’s policy and procedure regarding identification and reporting of child abuse and neglect, • Obtain First Aid/CPR and Preventive Infectious Diseases certificate within the first year of employment. The Site Director shall be responsible for: • Planning: Oversee and approve the preparation of daily lesson plans, including individual plans for each child including goal setting based on identified needs; Coordinating coverage and scheduling for center staff; Reviewing and approving timecards and approving staff vacation time, sick leave and compensatory time to ensure program coverage and effective program operation., • Program Implementation: Ensure implementation of daily lesson plans in response to children’s needs and interests incorporating observations, anecdotal record keeping, knowledge of early childhood development and the Developmental Continuum, • ERSEA –Working with the Family Services team to maintain 97% of enrollment at all times under ERSEA requirements including approval of children’s eligibility records, • Family Partnerships: Assist teaching staff in developing a system offering parents opportunities for enhancing and increasing their child observation skills, • Communication and Service Coordination: Lead regular team meetings and participate in case conferences, as necessary, to ensure service coordination across GSS Early Childhood Services, • Record Keeping and Reporting: Maintain filing, tracking and documentation systems for the early childhood education service area and ensure confidentiality of child and family records, • Ongoing Monitoring and Self-Assessment: Ensure compliance with Head Start Performance Standards relating to the education service area. Participates in Annual Self-Assessment, Program Information Report (PIR), CACFP reporting, Community Assessment, Federal Reviews and Policy Council Meetings. Assist with monitoring of classroom environments regularly using formal and informal observation, implement researched and reliable tools (Environmental Rating Scales – ITERS/ ECERS and CLASS), • Human Resources and Supervision: Provide ongoing verbal and written feedback consistent with the staff individual development plans for performance improvement– ensuring adherence to Head Start performance standards, and to plan and direct work; Collaborate and manage coaching implementation and professional development for all staff; Participate in the recruitment and selection of new hires for site Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact at least two (2) professional references should be from a former supervisor). Please click on the link provided below or use the link in a search bar and apply online through our career center. No phone calls, please Please be advised that job offers can only be made once your clearances come through! EQUAL OPPORTUNITY EMPLOYER (EOE)

Job Description Essential Job Functions Assists in Providing Clinical Services: • Based on a written treatment plan received from the Interdisciplinary Treatment Team (ITT), identifies those aspects, which can be integrated into residence activities., • Provides clinical oversight of implementation of all phases of residents' treatment plans. Assigns staff to implement services., • Observes the delivery of services to assess reaction/progress and to evaluate the quality of the service. Discusses results with staff and makes any modification deemed necessary (if appropriate) or presents recommendations to the ITT., • Discusses with other managers any incidents or circumstances which could be taken into consideration in planning and carrying out activities., • Informs staff to the types of clinical services and recreational activities available., • Reviews crisis intervention of residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual resident, and staff-actions during a crisis., • Informs staff of community resources and ensures that staff are accompanying residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance for residents., • Establishes and maintains work schedules in accordance with agency policy. Responsible for managing the completion of time clock edits within the deadline established by the Human Resources Department., • Maintains and posts work schedules and adjusts assignments based on availability of staff, the abilities of specific staff members, and the particular requirements of the resident(s)., • Instructs mangers and/or staff on the specific tasks to be performed and provides written guidelines if necessary., • Periodically meets with staff individually and/or as a group to discuss observations, deficiencies, new techniques, administrative matters, and circumstances that might have a bearing on the effective and efficient functioning of the staff., • Evaluates staff competencies and deficiencies; meets with subordinates on an individual basis to discuss their job performance’s strengths and weaknesses, suggestions for improvement, and follow-up as appropriate., • Supervises staff in appropriate reactions to emergency or crisis situations., • May attend centralized training programs designed to “train-the-trainer.”, • Responds to work related questions, problems, and complaints from staff., • Ensures that shift has attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment and informing the Director of Residential Services and the Human Resources Department., • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Manages of the orientation of new personnel and the sponsorship program., • Ensures that all Federal and State health and safety standards are met, deficiencies are handled according to agency policy., • Ensures that the performance of various housekeeping duties to provide a clean, neat, and safe environment are met., • Initiates requests to repair/replace worn furnishings, floor coverings, etc.; alerts the Director of Residential Services of any major structural problems., • Conducts and records health and safety drills., • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles. Reports lost stolen, missing, or damaged property to the Residence Manager. If directed, conducts initial investigations of property that is lost, stolen, missing, or damaged., • Recommends the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of resident rooms to ensure property accountability and serviceability. Establishes key control procedures., • Recommends disciplinary action for staff whose negligence resulted in ICL property becoming lost, stolen, missing, or damaged. Assists in Providing Quality Assurance Oversight: • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the services provided to residents., • Develops a residence mission statement that supports the division and agency mission statements., • Maybe directed to coordinate with the Quality Management Department and the Administration Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and recommends action that needed for improvement., • Educates staff in the benefits of resident and family involvement, levels of resident and family involvement, types of resident and family involvement, nature of resident and family involvement, and issues of working with the resident and family., • Develops a resident strategy for working with residents and families and develops activities that foster residence-resident and family cooperation and coordination., • Promotes Mental Retardation programs in local communities., • Educates staff and residents on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long-range plans for mental retardation program development. General: Willingness and ability to use ICL supplied communication tools (e.g. computers, beepers, telephone, fax, etc.) regularly in the course of conducting business. Compliance with attendance rules and the ability to work on a regular schedule and has on-call responsibilities. Additional Tasks: • May be responsible for facility maintenance and reports needed repairs to the Director of Facility Maintenance., • Knowledge of the policies and procedures of OPWDD, as well as state and federal regulations as they apply to the care and treatment of the developmentally disabled., • Knowledge of active treatment programs as they related to the developmentally disabled., • Knowledge of sound supervisory practices; ability to lead a multi-disciplinary staff of professionals and paraprofessionals and make decisions quickly in a variety of situations., • Knowledge of the characteristics of the mentally retarded and developmentally disabled; knowledge of active treatment and individual program plans., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Serves as a role model to staff and residents., • Ability to effectively communicate both verbally and in writing. Qualifications and Experience • High School Diploma or GED plus 3 years of experience providing direct services to people with IDD, that includes supervisory experience. Bachelors or Associates in Human Services may be substituted for up to 2 years of general experience. AMAP, SCIP-R, CPR/First Aid required. Clean, valid NYS Driver’s License. #ICLOTHER

Job Description Jamestown JOB DESCRIPTION POSITION/LEVEL: Senior Property Manager FLSA STATUS: Exempt DEPT/OFFICE: Property Management DATE: August 2025 REPORTS TO: Regional Vice President, Northeast JOB SUMMARY: This is a new position within Jamestown OTS, L.P., in its capacity as owner and operator of the venue, based in New York City. The Senior Property Manager (SPM) will be given the unique opportunity to transition the asset out of Development & Construction into operations by building a team and establishing operations for the site. The Senior Property Manager (SPM) will be a critical member of the OTS team, reporting to the Director of Property Management, and responsible for ensuring the building services and equipment are performing optimally. The ideal candidate will bring a hospitality -driven approach to property management, leveraging experience in the New York City hotel industry to delivery exceptional service and elevate the tenant and guest experience. The SPM will manage building services and support the Experiences Management Team based on business demands, implement a culture based on the highest standards of safety and security, operational efficiency and deliver excellence in the guest experience. The building is an 18 hour a day, 7 day a week operation and has heavy demands related to events and New Year’s Eve operations. The individual will play a pivotal role in ensuring success by effectively managing the building and its diverse operations, maintaining safety standards, and delivering exceptional guest experiences while providing a safe, clean, and well-maintained environment for a large volume of visitors and staff. The SPM is an active member of the building operations team, completes daily building inspections, establishes and ensures protocols for cleaning, security, and maintenance, negotiates service contracts, schedules maintenance, tracks warranties, ensures operational efficiencies, monitors invoices to ensure work completed aligns with contracts, pays bills, handles logistics of deliveries and labor in and out of the building, ensures operating elevators can serve all floors of the building 24/7, engage and participate with surrounding building owners for optimizing security, scope, bid and oversee capital projects, work with the Experiences GM and tenants to adjust services based on business demands. Interact with ownership, tenants, vendors and times square stakeholders to establish a relationship and make sure services are employed and implemented as needed. Oversee ordering of supplies. Establish procedures for use of common areas. Oversee invoices and accounting needs. Create operational expenses and capital budgets. PRE-OPENING RESPONSIBILITIES • Work hand in hand with the Development and Construction team to transition the building from a re-development into an operating building., • Ensure building operations are in place prior to the soft opening; review all existing plans from an operational perspective and provide expert input into necessary changes., • Write all SOP and training materials in conjunction with the HR department., • Develop and execute upon a pre-opening schedule plan and budget., • Responsible for owning and leading the optimal organizational structure, including the number of staff, positions/duties, hours, recruiting, hiring, and training the full team, including third-party service providers, before opening., • Supports the creation of long-term plans, goals, and performance metrics., • Business optimization, • Execute on the approved business plan set forth by the owner or owner representative., • Support and plan logistics for events and VIP experience for both building and tenants., • Collaborate with multiple departments including Asset Management, Construction, Leasing, Legal, Marketing, Accounting and Executive Management., • Oversee annual budget development and management of multiple cost centers under the operations group., • Work closely with the Experiences General Manager to develop and manage operational budgets., • Project needs for capital improvements, obtain pricing, include in 5-year capital planning., • Works with the leadership team to develop and implement strategies to maximize visitor spend and yield., • Develop and maintain positive working relationships with tenants and contractors., • See to it that service to tenants is prompt and responsive and that complaints are effectively resolved in a timely manner., • Ensure teams know the significant terms of each lease, administer and deliver upon the terms by ensuring conformance to the stated obligations of tenant and landlord including but not limited to proper insurance coverage, timely rent payments and reporting., • Support leasing efforts by ensuring leasable space is show-ready, by participating in building tours with prospects, providing feedback on draft leases, and by tracking or exercising any options., • Operational Planning, • Develop, maintain, and enforce building rules and regulations for tenants, patrons, building staff, and contractors., • Oversee facilities team, including third party service providers, manage resources, contain expenses, delegate and prioritize tasks based on changing needs of the asset., • Monitor work and uphold the highest standards to ensure outstanding property appearance., • Ensure the site provides a memorable experience for all visitors, maintaining the highest level of guest satisfaction by delivering service with a hospitality mindset., • Ensure superior contractor performance, safety, and compliance with contract terms., • Monitors industry trends and identify areas for improvement and greater efficiencies., • Plan and set schedules for the venue’s operational excellence all while managing to the approved property expense budget., • Works with the event team and other event programming to ensure the building is appropriately planned for, staffed, set up, and broken down., • Identifies potential operational risks and develops robust contingency plans to mitigate adverse impacts to operations., • Develop an Emergency Action Plan in conjunction with the Director of Security & Life Safety and ensure training participation by all building employees and tenants., • Stays abreast of industry regulations and compliance requirements to ensure the company operates within legal boundaries., • Establishes in conjunction with the technology & security leaders’ key procedures for opening and closing as well as Health and Safety measures for the day-to-day operations., • Oversees engineering to ensure appropriate preventative maintenance procedures are in place and executed on., • Supports landlord work, tenant improvement, and other capital projects through careful coordination to ensure no disruption to tenant operations or guest experience., • Advance the property and company’s goals and programs for sustainability and corporate responsibility., • Events, • Works with the OTS event programming team to ensure events happening on campus are appropriately planned, staffed, set up, and broken down., • Works with the rest of the building experiences on any related major event., • Works with food and beverage concessionaire on loading dock and storage logistics, staff training, cleaning, etc., • Actively participates in planning of NYE event by being onsite, attending meetings, facilitating infrastructure needs and being onsite for NYE event., • Brand Stewardship, • Serves as a passionate steward and advocate for the OTS brand., • People, • The Senior Property Manager will be responsible for building and leading a team that will define the right organizational structure. Continually appraise employee performance and provide feedback and coaching that will drive service excellence., • Develop direct reports via ongoing feedback/development planning and at least twice-yearly appraisals in conjunction with the HR Director., • Ensure that all administration relating to personnel matters and the company’s Human Resources Policy is completed and that accurate and timely records are maintained., • Ensure all operations team members have clarity and a path to the development plan and set reviews conducted in a timely and responsible manner., • Lead regular meetings with team members both individually and as a group., • Develop and manage the operations department team to ensure that all staff reach their potential as well as deliver on business objectives., • At least 15 years’ experience in a Property Manager role at a large building(s) with high occupancy and public facing space. This role requires leadership skills, experience in managing a team which delivers a high level of hospitality, passion for training is a must, a high level of attention to detail and neatness and a professional neat appearance., • Demonstrated success working at a progressively senior level with an emphasis on strategic leadership and P&L performance including planning and overseeing projects, managing project budgets, and working with outside vendors/third-party consultants., • Demonstrated success in building, training, and leading a team, preferably during the planning and opening of a new building, experience, or hotel., • Problem-solving abilities and adaptability to dynamic and high-pressure situations and multi-tasking., • Exemplary work ethic, with the ability to work quickly and under pressure., • Notable leadership and strong executive presence in large, complex organizations with responsibility for significant revenue budgets, diverse operating functions, and an ability to work with individuals at all levels of the organization., • Solution-oriented thinking in a high-paced environment, • Excellent interpersonal skills., • Strong written and verbal communication, organization, and time management skills, • Ability to understand and successfully take charge of difficult organizational problems and to formulate/drive appropriate solutions., • Keeps a positive, open, approachable, and professional relationship with a diverse group., • Ability to work nights and weekends as needed; on call 7 days a week, 24 hours a day. Must work NYE Event., • Passion for New York City EDUCATION AND PROFESSIONAL QUALIFICATIONS: • College degree required; advanced degree preferred., • Management experience in the visitors’ operations, facilities management, and/or museum or attraction., • Computer, • Microsoft Office Suite Knowledge of: • Conflict Management Resolution, • Organizational and interpersonal skills, • The ability to meet deadlines; accomplish work in order of priority; professionally maintain composure & effectiveness under pressure and changing conditions

Job DescriptionBenefits: • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free food & snacks, • Free uniforms, • Health insurance, • Paid time off, • Parental leave, • Training & development, • Vision insurance Welcome to The Ned NoMad, a sophisticated members' club and hotel nestled in the heart of New York City. As the first international outpost of The Ned, we proudly opened our doors in Summer 2022, following the iconic debut of The Ned London in 2017. The Property Set in the historic Johnston Building, formerly the NoMad Hotel, our property boasts a rich legacy dating back to 1903. With design expertise from the Soho House Design team, we've lovingly preserved the building's original charm while infusing it with a fresh, contemporary style. At The Ned NoMad, we offer an eclectic mix of exclusive and public spaces, including 167 elegantly appointed bedrooms and suites, a lively rooftop bar and terrace restaurant, a first-floor bar, grill, and lounge, and nightly live entertainment at The Atrium Stage. Our public dining options include Cecconis, a modern-day classic Italian restaurant inspired by mid-century Trattorias, and Little Ned, a chic spot for handcrafted cocktails and bar classics with views of the Empire State Building. The Role We are on the lookout for a dynamic Concierge to join our team and report directly to the Director of Front Office. In this role, you'll thrive in our fast-paced environment, juggling multiple tasks and projects with flair, efficiency, and independence. Our culture is one of vibrant energy paired with unwavering support. Were seeking an individual who excels in collaboration, communicates effectively, and is deeply committed to delivering exceptional service. Your attention to detail and customer-focused approach will ensure that every guest experience at The Ned NoMad is not just memorable, but truly extraordinary. Primary Responsibilities: • Creating a friendly, comfortable, and helpful atmosphere for guests and members that demonstrates the highest standards of hospitality., • Establish and maintain good communication and teamwork with colleagues and other departments., • Possess knowledge of all hotel services, membership options, facilities, outlet operating hours and amenities., • Checking guests in, ensuring they are assigned the type of room requested and taking their personal preferences into account when possible, setting-up proper billing instructions/routing and processing., • Checking guests out, ascertaining their satisfaction, collecting keys, posting relevant charges, accurately settling, and then presenting bill to guest., • Providing guests with recommendations and information regarding activities, transportation, dining, and assisting them with reservations as needed and logging all requests in Alice or system., • Input correct information/profile notes in appropriate fields (Profile notes, reservation notes, traces, alerts) to inform other departments of pertinent information., • Assisting guests, members or third parties with special requests as needed., • Understanding all aspects of the Front Office in the hotels & Room Service Point of Sale system and Menu offerings., • Understand all fire/safety procedures, including OSHA requirements, and provide necessary assistance to guests and employees in the event of an emergency., • Additional duties as assigned by the Front Office Manager, Night Manager or Assistant Front Office Manager. Key Requirements: • One (1) year hotel or related experience preferred., • Excellent organizational skills and ability to multitask., • Excellent communication skills both written and verbal., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to maintain confidentiality of information., • Must be able to work a flexible work schedule including evenings and weekends., • Able to handle a large volume of guest interactions in an efficient and courteous manner., • Must be able to seize, grasp, turn and hold objects with hands., • Long periods of sitting or standing., • Fast paced movements occasionally required to go from one part of the club to others., • Must be able to understand and communicate clearly with guests, members, and coworkers., • Must be able to reach and handle the computer, keyboard, and desktop items., • Occasionally kneel, bend, crouch and climb as required.Our Doors Are Yours to Open The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Job Description Powerhouse Arts is a not-for-profit organization committed to creative expression. Housed in a purpose-built-facility in Brooklyn, the organization hosts an extended network of art and fabrication professionals and educators who work together to co-create and share artistic practices vital to the well-being of artists and the communities to which they serve. Our new facilities house fabrication services, production services, production spaces, and member workshops for artisans. In 2025, PHA expects to welcome in thousands of patrons as the building becomes a center for art and performance. Over the next few years, PHA will see growth and expansion in all areas of business and an increased focus on revenue generation. Powerhouse is seeking a Venue Rental Sales Manager to oversee the administration of the Venue Rental Program. This role includes managing client communication, scheduling, and document preparation—from initial inquiry and site visits to event execution and final closeout. The ideal candidate will ensure high customer satisfaction and repeat business through excellent client management and prompt, detail-oriented service. Responsibilities: Client Management + Rental Program • Partner with the Director of Event Production and Operations and Events Business Operations Director to manage event leads, drive sales, and coordinate calendar planning, • Respond promptly and professionally to all venue rental inquiries, • Maintain proactive, ongoing communication with prospective clients throughout the sales process, • Ensure all rental and partner event details are accurately entered and regularly updated in the Momentus database, • Generate and share weekly rental lead reports, monthly income projections and space utilization reports with Senior Team, • Schedule and lead initial site visits, coordinate follow-up visits in partnership with the Director of Event Production and Operations and Events Business Operations Director, • Conduct regular competitive analyses and foster relationships with comparable venues, • Draft and issue rental quotes, agreements, and invoices in collaboration with the Director of Event Production and Operations and Events Business Operations Director, • Advise clients on insurance requirements and manage collection and filing of Certificates of Insurance (COIs) for all bookings, • Build and sustain strong relationships with rental clients, producers, artists, nonprofit neighbors, and vendors (including caterers, florists, A/V, lighting, and more), • Support internal Events Production and Operations teams to manage day-to-day events operations, ensuring client's satisfaction and repeat business., • Attend event meetings with internal staff and external partners to prepare for upcoming events, • Assist Event Production & Operations Director and Events Business Operations Director in providing instructions and pass-on information to Visitor Experience, Cleaning, and Security Teams as it relates to events, • Ensure information for each event is distributed internally in a timely manner, • Ensure Health + Safety, DOB, FDNY, and OSHA codes are always adhered as it relates to events, • Take departmental ownership of Venue Calendar Database: Momentus, • Enter all client, event, and production details, updating regularly as information becomes available via client communications, • Ensure a high level of data accuracy at all times, • Collaborate with Tech Services and Momentus on:, • Support needs, arranging/calendaring application upgrades/downtimes, etc., • Attend product development and roadmap/release info-sessions/seminars, • Attend staff meetings and management training sessions Powerhouse Arts is a safe, inclusive workplace for people of all backgrounds and walks of life. We strongly encourage you to apply if you are from a marginalized or underrepresented group. The requirements listed are guidelines, you don't have to satisfy every requirement or meet every qualification listed. If 80% of what you read fits you, or if you have skills that are transferable, please apply. • 3+ years of relevant experience in event sales and venue management support., • Client-focused mindset with a positive, caring approach to client and guest satisfaction., • Highly organized and detail-oriented, with strong time management skills., • Proactive problem-solver and clear communicator, able to anticipate needs and address challenges effectively., • Strong written and verbal communication skills, including excellent proofreading and editing abilities., • Extensive experience drafting, editing, and managing professional correspondence., • Flexible, creative, thorough, and resourceful in adapting to evolving needs and priorities., • Technically proficient with G Suite, Microsoft Office Suite, Mac OS, and Box platforms., • CRM expertise with prior sales database experience; Momentus/Ungerboeck proficiency required., • Comfortable with communication and project management tools, including Asana, Zoom, and Slack. Powerhouse Arts is an equal opportunity employer. Applicants receive consideration without regard to race, age, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or any other basis prohibited by law. Powerhouse is committed to promoting a diverse and inclusive workplace and recognize the positive value of diversity. For more information, visit

Job DescriptionSalary: $20.19 per hour ($42,000) The Bowery Mission is a Christian, faith-based organization committed since the 1870s to serving people experiencing homelessness, hunger, and poverty. The Bowery Mission meets essential needs and creates transformative community with men, women, children, and families in New York so that we can together overcome homelessness and poverty and flourish. As a key member of the Operations team, the Facilities Associate is responsible for assisting and performing all facility maintenance and repair needs. This person will need to present with knowledge in the following areas (plumbing, electrical & carpentry) in order to support the maintenance of specific sites. Reports to: Director of Operations Responsibilities: • Facilitate timely and high-quality maintenance, repair, and improvement of seven sites. This includes maintenance of buildings, HVAC, and commercial kitchen appliances., • Performs basic and advanced electrical, plumbing, and carpentry skills., • Provide general day-to-day support to the Facilities Director, completing special projects as needed., • Work closely with site staff, program directors, and outside contractors to ensure facilities are well maintained., • Maintain each sites compliance with building codes., • Duties include reaching, bending/stooping, pushing/pulling and ability to lift up to 50 pounds. Schedule: Tuesday - Saturday, 8am - 4:30pm (Sun/Mon Off) Requirements: • Embraces the organizations Statement of Faith., • 1+ years of experience in a fast-paced facilities, maintenance, and repair environment., • High school diploma or GED, • Willingness to address emergency situations outside of work hours, when necessary., • Strong organizational and analytical skills; high attention to detail. Preferred: • Strong personal initiative and problem-solving skills., • Exceptional verbal and written communication skills., • High professional standards of behavior, including maturity and accountability., • Proficient with mobile technology (using email on a smartphone, texting, etc.)., • Valid New York State drivers license. Salary: $20.19 per hour The Bowery Mission takes the health & safety of our staff, guests, clients, and volunteers very seriously, and especially as it relates to the current Covid-19 pandemic. Due to the number of applications we receive, we are only able to respond to qualified candidates who are selected for interviews. We sincerely appreciate all candidates for their interest in The Bowery Mission.

Job DescriptionDescriptionBy applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team and will be reviewed by a professional recruiter who will contact you soon if your qualifications meet our requirements for this position. As the world's leading cruise line, our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate. Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. Key Responsibilities • The Entertainment Operations Administrator is responsible for managing the entertainment business and programming operations for the shipboard entertainment department, ensuring effective communication, planning, financials, and data tracking for the success of the operation and guest experience. They provide accurate and prompt data tracking, guiding the Cruise Director and team on key focus areas for continued success., • The Entertainment Operations Administrator understands and supports overall guest flow and programming needs, reviewing guest comments and Net Promoter Scores from guest survey reports. They support the department in monitoring and resolving issues affecting the entertainment product and guests' cruise experience. They use location data within Ocean Intelligence to monitor guest flow and behavior, creating a customized schedule of entertainment for the arc of the guest experience., • The Entertainment Operations Administrator coordinates with the Cruise Director to execute administrative duties accurately and efficiently, managing inventory ordering, tracking, and receiving, and supporting administration for the Enrichment program, Clergy, Guest Entertainers, and other visitors. They create, manage, and update meeting agendas, minutes, and distribution of information for the Cruise Director and Management., • Candidates for the role of Entertainment Operations Administrator must demonstrate an understanding of the entertainment business and programming operations. They must also exhibit a commitment to providing exemplary guest service and a willingness to support others in the delivery of the same., • Those who are successful in their candidacy must demonstrate a comprehensive knowledge and enthusiasm for administering an engaging and high-quality activity program, with a commitment to support overall guest flow and programming needs. Furthermore, they must be able to create a customized schedule of entertainment for the arc of the guest experience., • The candidate must possess solid administrative, planning, financial, and data tracking skills., • A comprehensive curriculum vitae is essential. It is important to provide a concise and easily readable overview of one's professional experience. However, if we may offer a suggestion, it is often preferable to present a minimalist approach. Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA’s Workforce Development and Refugee Services programs annually provide thousands of community members with culturally competent case management, employment, education, vocational training, benefits access, health, financial literacy and English language services, in house and by referral. CAMBA specializes in assisting those with special barriers to employment including low skilled workers, long-term unemployed, immigrants and refugees, limited English speakers, formerly homeless, seniors, formerly incarcerated, trauma survivors and victims of human trafficking. These programs are performance-based, and success is measured by meeting enrollment, employment placement, training, retention and case management goals. Position: Administrative Assistant /Front Desk Reports To: Program Director Location: 10 Snyder Ave, 4th Floor, Brooklyn, NY 11226 What The Administrative Assistant /Front Desk Does: • Provide administrative and clerical support to ensure the smooth operations of all departments., • Organize and maintain daily attendance in the form of sheets, data logs or remote session reports., • Assist non-clerical staff with clerical work (i.e., data collection and data verification)., • Greet visitors/clients, determine nature of business, and announce visitors to appropriate personnel., • Provide callers with answers to questions about the organization (i.e. eligibility, address, contact #, directions, etc.)., • Compose, type, print and send general correspondence, training curriculums, memos, reports and marketing materials (via e-mails, faxing, interoffice mail, etc.)., • Organize and maintain filing system(s)., • Coordinate and schedule meetings, conference calls, prepare agendas, reserve and prepare meeting rooms/facilities., • Monitor, troubleshoot, and ensure proper functioning of all office equipment, including ax and copy machines; coordinate maintenance repairs as needed., • Prepare, submit and track all MIS requests for assistance., • Prepare purchasing requests and support with procurement-related tasks (i.e. reconcile purchase orders and invoices)., • Manager the full office supply process: order, receive, track, store and distribute office supplies., • Conduct mail pickups and/or deliveries., • Have direct client service/program responsibilities in addition to the above, • At least one (1) year of relevant experience., • Ability to communicate effectively verbally and in writing to internal and external audiences and various levels of management., • Ability to operate a multi-line phone system and greet a high-volume of incoming visitors., • Ability to multi-task and work effectively in a fast paced, high volume, and deadline driven environment., • Organized and detail oriented with strong documentation skills and a commitment to upholding confidentiality., • Demonstrated ability and dedication to work with refugees, asylees, immigrants, young adults, and, • low- income populations., • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) required., • Background as a front-desk receptionist or administrative assistant at a non-profit organization Preferred. Status: Full-time- In Person (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR brENUU7q0d

Job Description Role: Facilities and Administrative Assistant (Non-Exempt) Location: New York City (Downtown Financial District) Purpose of Role: Facilities / Administrative Assistant is responsible for providing administrative support to ensure efficient operation of the office, equipment, manage property, insurance renewal, asset, fire and safety related matters and etc. Assisting and supporting Division Head on administrative affairs, various tasks, assignments, and ad hoc projects. Provide assistance with draft/revise policy and procedures, processing payments, and any other administrative related projects for the Division. Major Responsibilities: Responsible for building and office maintenance and operation related matters, including communicate and work with building manager/ engineer, security guard, cleaning staff, insurance company and other relevant contractors. Responsible for reviewing and solving issues to proposal, invoices, bills, reports, contract, agreements, etc. Prepare internal memo for management approval. Responsible for insurance renewal related matters. Responsible for fire and safety related matters, including preparing drills, inspections, trainings, reports, testing, announcements. Responsible for Bank’s administration related matters, including implement ESG related requests, pandemic testing, physical security, office supplies, office equipment, purchasing, vendor management, etc. Responsible for the maintenance of Bank’s dormitory, car and various equipment, managing asset inventory. Responsible for draft and revise Division’s policy, procedure and manual. Assist and back up for purchase orders and manage inventory of office supplies. Assist and back up for mail delivery, phone operator and payment processing. Assist for medical, dental, life, AD&D insurance enroll, change, terminate and related operations. Assist for making payment transactions to the Bank’s service provider. Assist with Division ‘s important projects and Bank’s events. Ad-hoc projects as requested or assigned by Division Head. Skills, Competencies and Experience Preferred: Basic Skill on Microsoft Word, Excel, Power point and Outlook. Ability to effectively communicate via phone and email ensuring that all administrative assistant duties are completed accurately and delivered with high quality and in a timely manner. Proactive work attitude, initiative, independent, stable personality and high sense of responsibility. Has basic knowledge with purchasing, billing and mechanics. Driver’s License required Fire and Life Safety Director License (F-89) is required upon being hiring. Strong analytical, communication and computer skills. Bilingual in Mandarin and English College degree preferred

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Is responsible for assisting the Building Services Director, coordinating, developing and supervising all program components for Facilities Management and Building Services departments located in Staten Island and Brooklyn. This includes the direct supervision of management staff, maintenance of agency facilities, overseeing repairs and upgrades being performed by outside contractors, cleaning of agency grounds and facilities, compliance with all applicable regulations, division development and expansion. Has the authority to exercise independent judgment within the framework of established policies and procedures that influence operations. Serves as liaison with other agency programs and outside agencies, contractors and vendors. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Assistant Director of Building Services will include, but are not limited to the following: • Recruits, orients, trains, appraises, supervises and recommends discipline, when necessary, of staff., • Suggests, coordinates and implements division goals., • Inspects agency sites and makes recommendations on repairs and upgrades of physical plant., • Places construction work for agency sites out for bid and ensures contractors adhere to terms contained in signed contract., • Manages agency fleet of vehicles., • Oversees contract work concerning maintenance and repair of building systems including HVAC, electrical, plumbing, carpentry, fire alarm systems and fire suppression systems., • Ensures agency sites are following NYC Building codes, OSHA, EPA regulations regarding hazardous waste disposal and ensures any conditions causing violations are corrected promptly., • Inspects agency facilities on a regular basis to ensure they are being properly maintained and kept clean., • Provides oversight of staff and facilities., • Completes special projects as requested., • Takes appropriate measures including periodic area assessments and observations of practices, materials, equipment and environment and provides staff with safety training to ensure that his/her employees are provided with the safest and healthiest workplace possible., • Keeps abreast of changes in field., • Oversees the upkeep of agency grounds and ensures staff effectively removes snow from same., • Performs necessary paperwork as requested., • Performs other related duties as requested. Requirements: QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Valid NY State Driver’s License and maintain it in good standing., • Licensed Professional Engineer in NY State., • Ability to read, write, speak and understand English., • Good interpersonal skills are required to interact effectively with employees, co-workers, other departments, outside contacts, contractors, etc., • Ability to work independently and handle multiple tasks., • Knowledge of HVAC Mechanical Systems., • Excellent organizational skills., • Excellent analytical ability., • Willing to travel among the agency sites., • Must be able to maintain the strictest confidentiality., • Proficiency in the use of a personal computer and appropriate software and E-Mail system. EDUCATION and/or EXPERIENCE • High School Diploma., • At least seven years of progressively more responsible managerial experience. COMPENSATION: $55,000 - $68,000 + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.

Job DescriptionThe salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Deputy Executive Directors (DED), the Administrative Assistant (AA) to the Deputy Executive Directors will provide administrative and clerical support including, Outreach program reporting, scheduling, and organizing program leadership and other meetings, and managing special projects as assigned. The AA supports the program Administrative Assistants and facilitates communication between program and the Administration office; and provides general administrative support including front desk coverage at the Organization’s administration office as assigned. Key Responsibilities & Essential Functions Program/Facilities • Provides administrative support to the Deputy Executive Directors and acts as a liaison to all programs under the DED’s supervision., • Prepares, maintains, and submits all purchase orders, check requests, and expense reports to the DED’s for their review and approval prior to submitting to the Finance Department in accordance with Urban Pathways, funding and regulatory agency requirements and guidelines., • Works closely with the Deputy Executive Directors in the areas of vehicle billing, insurance, registration, inspection, EZ Pass, E permits, and repairs for all Organization vehicles. Receives and distributes tickets/violations to appropriate DED and Program Director and Director of Operations, and monitors payment of the tickets/violations., • Trains and supports new program Administrative Assistants in the Finance portal, purchasing, payment of expenses, petty cash, and ensures that Administrative Assistants are aware of and trained in operational changes. Assists program Administrative Assistants in problem solving and special projects., • Coordinates Program Leadership Meetings including preparation and dissemination of agendas, meeting attendance and meeting minutes., • Prepares reports, correspondence, memos, etc., for the Deputy Executive Directors and programs as assigned., • Communicates verbally and in writing in a professional manner at all times., • Attends staff meetings, training, and supervisory sessions as required., • High School Diploma, GED/TASC or equivalent required. Bachelor’s degree preferred., • Administrative and clerical experience required., • Proficiency in Google Suite & Microsoft 365, Videoconference, & technical online skills., • Excellent interpersonal skills and ability to work as both part of a team and independently., • Strong written and verbal communication skills., • A proactive person-centered approach., • Experience in working with diverse communities., • Desire to perform the essential functions of this job., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description Title: Assistant Director of Residential Life (On Site) Reports To: Program Director Location: 2190 University Avenue, Bronx NY 10453 Hours: 35 Hours/Week; Exempt (Requires Flexibility for some Evenings & Weekends) Salary Range: 68K-75K Annually based on relevant experience and education Job Summary: In the context of child-centered, family-focused practice to promote permanency, well-being, and safe, productive, and daily programmatic functioning of a hard-to-place Group Residence for male participants. The Assistant Director of Residential Life supervises the residential, maintaining effective delivery of services consistent with agency philosophy and policy, COA, and city and state mandates. The Assistant Director of Residential Life will lead and manage a team of Youth Development Counselors and Residential Life Supervisors to create and maintain a trauma-informed environment utilizing the principles and practices of the Sanctuary Model and Youth and Family Development strategies. Major Duties: • Responsible for the day-to-day functioning of the program, including oversight of daily schedules, staffing coverage, and program activities and development to foster a safe, secure, therapeutic environment for participants., • Directly Supervise the Residential Life Supervisors & supervise a team of Youth Development Counselors from various levels: YDC, Senior YDC, and Master YDC., • Work closely with the Risk Management Team to respond to Justice Center reports and protocols and follow up on facility-wide and program protocols and incidents., • Work alongside the Social Services team to create a cohesive building-wide community, shared planning, and collaboration supporting the agency's mission, values, and strategic plan across residential life and social services staff members., • Coordinate and, when needed, lead all relevant meetings, and assist in the development and execution of all plans, policies/procedures. Keep staff informed and ensure that team decisions are uniformly implemented., • Attend all relevant meetings with internal and external stakeholders as needed., • Communicate and collaborate effectively with GSS peer programs and support departments (i.e., Development, Finance, Government and External Relations, Human Resources, IT, Maintenance, PEP, and Learning and Development)., • Assure compliance with New York City & State regulatory agencies, e.g., fire, health, DYFJ, OCFS, and COA., • Ensure each facility/program is fully and timely, maintaining all required records, reports, and logs. That identified staff is accurately and timely submitting all needed reports to internal and external stakeholders., • Be responsible for effective and efficient use of resources, including regular budget monitoring in collaboration with the Program Director, and for the security, upkeep and cleanliness of the facilities, vehicles, and all equipment; assure the proper use of all agency supplies., • Maintain 24-hour on-call contact with the programs for emergencies., • Lead the implementation of the Sanctuary Model of trauma-informed practice within the programs., • Encourage and advance the use of the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care in the program to create a non-violent and trauma-sensitive culture., • Ensuring CFTSS and Medicaid Manage Care practices are occurring in the program., • Promote and model the seven Sanctuary Model commitments to create a non-violent, trauma-sensitive culture., • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment., • Utilize Sanctuary Model principles in the supervisory practice., • Perform other duties as may be required. Qualifications: • Bachelor’s degree Preferred., • Minimum of five years of proven supervisory experience in a youth residential program is Highly Preferred., • Five years of experience working with at-risk adolescents, including in a residential program., • Proven supervisory and management skills required., • Valid New York State driver’s license required., • Flexible hours and on-call availability are required., • Ability to complete mandated Safe Crisis Management (SCM)/primary de-escalation and restraint technique training., • Must be willing and able to become a certified Safe Crisis Management trainer and conduct training as needed., • Must be able to perform physical restraint on youth using approved procedures., • Must have a commitment to use and implement the Missouri approach, a group-based rehabilitative and therapeutic approach. Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services. We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.