Trabajos director of investigations en New Rochelle, New YorkCrear alertas

Job Description Location: Yonkers, NY Schedule: Monday – Friday, 8:00 AM – 5:00 PM (in-office) Nations Roof is one of the largest and most respected commercial roofing contractors in the United States, delivering high-quality, cost-effective solutions nationwide. Our expertise spans all roofing systems, waterproofing, coatings, and sustainable technologies. We are driven by a commitment to safety, quality, and long-term partnerships—with our clients and our people. Nations Roof is seeking a customer-focused professional to join our team in a fast-paced, high-volume environment. This role requires someone who excels in customer service, communication, follow-up collections, and high-volume invoicing support. Position Summary: The Office Manager – Service Operations is responsible for supporting the administrative functions of commercial service and maintenance projects throughout the State of New York. This role serves as a key administrative resource to the Vice President, Service Director, and Service Managers, ensuring accurate contract administration, project documentation, customer account management, CRM administration, work order management, warranty administration, invoicing support, collections follow-up, and data integrity across multiple software platforms. The position plays a critical role in supporting the lifecycle of service projects from customer onboarding and contract setup through project closeout and final invoicing. This role does not include dispatching, technician scheduling, or operational field support responsibilities. Contract Administration & Project Documentation • Administer service contracts, maintenance agreements, purchase orders, work authorizations, and customer-specific contract requirements., • Review customer contracts and service agreements for administrative compliance and documentation requirements., • Track contract terms, renewal dates, billing requirements, insurance requirements, and customer-specific documentation obligations., • Maintain contract files and ensure proper execution, storage, and accessibility of project records., • Support contract closeout activities and ensure all required documentation is completed and submitted., • Coordinate collection and distribution of customer-required documents including certificates of insurance, W-9s, safety documentation, lien waivers, and closeout packages., • Assist with notice requirements, change documentation, and service-related contract correspondence., • Track customer-specific compliance requirements and documentation deliverables. Service Project Administration • Create and maintain service work orders, project records, and customer accounts within company software systems., • Support administrative activities associated with preventive maintenance programs, repair projects, emergency service work, leak investigations, warranty repairs, and capital replacement projects., • Monitor project documentation through all phases of service work from initiation to closeout., • Maintain accurate records of work orders, proposals, service authorizations, customer approvals, and project status updates., • Coordinate project documentation between service managers, customers, accounting, and other internal departments., • Ensure project records are complete and properly documented prior to invoicing. Warranty Administration • Manage warranty registration, tracking, and documentation for completed service and repair projects., • Coordinate manufacturer warranty claims and warranty service requests., • Review warranty eligibility and assist in processing warranty-related documentation., • Maintain records of warranty inspections, repairs, corrective actions, and customer communications., • Track warranty expiration dates and support customer warranty inquiries., • Coordinate with manufacturers, vendors, service managers, and customers regarding warranty-related issues., • Ensure warranty closeout documentation is complete and properly archived. CRM & Software Administration • Create and maintain customer accounts, locations, contacts, service agreements, and project records within CRM and service management platforms., • Enter, update, audit, and validate customer, project, and service-related information across multiple systems., • Support CRM data integrity initiatives and process improvements., • Assist with migration, cleanup, and validation of historical customer and project data., • Participate in ongoing transition efforts from Salesforce to Jobba., • Support legacy data review and transfer activities involving Data forma and Salesforce records., • Assist with software implementation initiatives, testing, workflow development, and process standardization., • Generate reports and dashboards to support operational and management decision-making. Customer Service & Account Management • Serve as an administrative point of contact for customers regarding service requests, documentation, billing inquiries, warranties, and project records., • Provide professional and timely communication with customers via phone and email., • Follow up with customers regarding completed service work, outstanding documentation, approvals, warranty matters, and invoicing., • Support customer onboarding and account setup processes., • Maintain positive customer relationships through proactive communication and responsiveness., • Assist in resolving administrative issues that may impact customer satisfaction. Billing, Invoicing & Collections • Prepare and process customer invoices accurately and timely in accordance with contract requirements., • 5+ years of experience in invoicing and collections within an office or administrative environment, • Review work orders, technician reports, proposals, service authorizations, and project documentation to ensure billing readiness., • Verify billing compliance with customer purchase orders, contract terms, and invoicing requirements., • Coordinate with Service Managers and Accounting to resolve billing discrepancies and documentation deficiencies., • Assist with accounts receivable follow-up and collection activities., • Monitor aging reports and communicate with customers regarding outstanding balances., • Maintain detailed records of collection activities and customer communications., • Support month-end billing and revenue reporting activities. Preferred Industry Experience: • Commercial roofing service and maintenance., • Commercial construction administration., • Facilities maintenance and building envelope services., • Service contract administration., • Warranty management and claims administration., • Work order management systems., • Preventive maintenance programs., • Construction billing and contract compliance., • Customer account administration in multi-location service organizations. Preferred Qualifications: • Experience with Salesforce, Jobba, and Data forma., • Experience supporting commercial roofing, construction, HVAC, building envelopes, or facilities service organizations., • Must have experience working in a small office environment and be comfortable handling multiple responsibilities in a fast-paced, team-oriented setting., • Working knowledge of service work orders, proposals, change orders, service agreements, maintenance contracts, warranties, closeout documentation, purchase orders, lien waivers, and billing compliance requirements., • Experience participating in CRM migrations, software implementations, data conversion projects, and process improvement initiatives., • Understanding of contract administration and project lifecycle management within commercial construction service environments. Benefits: • Medical, Dental, and Vision Insurance, • Paid Time Off (PTO), • Comprehensive benefits package Nations Roof is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected characteristic. Reasonable accommodation is available for individuals with disabilities. Our company is a Drug-Free Workplace. NO RECRUITING AGENCIES. All candidates must be authorized to work in the United States. #IND123

Job DescriptionAbout Zūm:Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 6,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank. About the Role We're seeking an experienced Safety Manager to lead safety operations at our Yonker, NY location. This role encompasses the complete safety lifecycle—from program development and training implementation to incident management and regulatory compliance. You'll build a culture of behavioral safety, manage safety department staff, and establish best-in-class safety standards that protect employees, students, and the communities we serve. You'll be the guardian of our most important value, ensuring every person arrives home safely every day. What Makes You Successful in This Role You're a passionate safety advocate with a commitment to zero incidents. You balance proactive prevention with responsive incident management in dynamic transportation environments. You make safety training engaging and memorable, turning compliance requirements into genuine behavior change. You analyze incident data, conduct field observations with drivers, present safety metrics to district administrators, and investigate accident scenes with equal confidence. You interpret regulations, influence behavior through clear communication, and build a culture where safety is everyone's responsibility. Responsibilities Safety Culture: • Lead safety meetings, toolbox talks, and yard walkthroughs to reinforce safe practices across all roles, • Proactively identify hazards, document findings, and track corrective actions to closure, • Track location-level safety metrics and report trends to the Location Manager Incident & Accident Management: • Serve as the on-site lead for all incidents and accidents; execute post-accident procedures correctly and within required timeframes, • Conduct root cause investigations and administer DOT-mandated post-accident drug and alcohol testing (49 CFR Part 382.303), • Coordinate scene documentation and file complete, accurate claims in the insurance platform (ESIS), • Submit regulatory reports within required timeframes (FMCSA, state DOE, and other applicable agencies) Workforce Compliance & Credentials: • Maintain current credentials for all drivers and attendants: CDL, Non-CDL, school bus permits, DOT physicals, state endorsements, and bus attendant certifications — zero lapses, • Maintain compliant Driver Qualification (DQ) files per FMCSA 49 CFR Part 391, • Administer the DOT random drug and alcohol testing program (49 CFR Part 382), including pool enrollment, testing logistics, violation management, and return-to-duty coordination Training & Workforce Proficiency: • Oversee the Driver Trainer to ensure training programs — new hire onboarding, BTW, route qualification, and refresher — meet regulatory and Zūm standards, • Manage the full Non-CDL to school bus driver certification pathway at the location, • Maintain training completion records, proficiency evaluations, and corrective training logs; audit-ready at all times What Success Looks Like • Zero lapsed credentials across all drivers and attendants, • All incidents investigated, documented, and reported within regulatory timeframes, • Drug and alcohol program administered with zero procedural gaps, • DQ files and training records complete and audit-ready, • Workforce is genuinely capable — not just credentialed, • Safety culture is visible, consistent, and proactive Regulatory Knowledge Required • Working knowledge of DOT, FMCSA (49 CFR Parts 382, 391, 395), state Department of Education school bus standards, and applicable state CDL/Non-CDL requirements for the assigned location.QualificationsBasic Qualifications:, • Minimum of 5 years of professional experience in safety management within the transportation industry, with a strong preference for experience in school bus or passenger transportation, • In-depth knowledge of FMCSA regulations, state pupil transportation laws, OSHA/DOT standards, • Commercial Driver's LicensePreferred Qualifications:, • Supervisory experience, specifically in supervising and training a driver workforce, • Commercial Driver's License with Passenger and School Bus Endorsements, • Excellent written and verbal communication skills, including the ability to present complex data and findings clearly, • Certified Safety Professional (CSP), Certified Director of Pupil Transportation (CDPT), or other relevant safety certifications are preferred, • SBDI (School Bus Driver Instructor) certification, • Prior experience with vehicle camera and monitoring systemsThe targeted pay range for this role: $75,000 - $83,000 Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join a team where your professional growth directly impacts vulnerable families across New York City by providing crucial housing services and eviction prevention legal support that helps clients achieve permanent, stable housing. At NAICA, we're committed to being an employer of choice by attracting top talent, fostering an engaging work environment, and providing the support you need to advance your career while making a meaningful difference in people's lives. Location: Bronx, NY Reports to: Director of Operations & Security Pay Range: $20.19 per hour (effective $36,750 per year) FLSA Status: Non-Exempt Status: Full-time (35 hour per week) Role Summary: We are seeking a dedicated Residential Aide to ensure the safety, security, and well-being of both staff and clients at our work site. The Residential Aide will play a crucial role in maintaining a secure environment by enforcing house rules and operational procedures. The Residential Aide will be responsible for, but not limited to: • Train and mentor new Residential Aides, sharing expertise and best practices in security protocols, resident interactions, and administrative tasks., • Proactively identify opportunities for process improvements within the security department, proposing and implementing solutions to enhance efficiency and effectiveness., • Act as a point of contact during emergency situations, such as fire drills or facility evacuations, and coordinate security-related responses., • Diligently monitor clients, units, dorms, and facility to ensure the safety and security of each resident., • Enforce shelter policies and follow staff policies and procedures., • Perform essential administrative tasks, including maintaining detailed communication logs, documenting resident activities, behaviors, and engagement., • Provide assistance to clients, addressing questions, and promptly resolving any arising issues., • Thoroughly inspect all items entering the facility to guarantee the safety of clients and staff., • Monitor video footage of common areas such as hallways, staircases, and lounges., • Strictly adhere to safety, health, and fire hazard guidelines, organizational policies, and procedures, as well as the mission and values of the organization., • Conduct regular hourly rounds of the facility., • Report any immediate safety hazards promptly to appropriate supervisory or maintenance personnel., • Collaborate with security personnel to ensure the safety of both staff and residents in the program., • Prepare units for vacancies, including emptying, cleaning, and properly tagging client belongings when necessary., • Document all incident details, participants, actions taken, and outcomes accurately., • Flexibility in scheduling, including the possibility of working evenings, weekends, and holidays as needed. Physical Requirements: • Ability to walk, stand, kneel, crouch, and bend over., • Ability to lift, reach, and handle objects weighing up to 25 pounds., • Ability to sit at a desk and work on a computer for prolonged periods., • Ability to travel to different locations within New York City, as needed. Work Environment / Schedule Requirements: • Staff must continue working past their shift unless relieved by another staff member or authorized to leave by a supervisor. Ability to sit at a desk and work on a computer for prolonged periods., • May be required to work on or during evenings, weekends, and holidays. Qualifications: • At least one (1) year of experience, preferably in a residential facility., • NYS Security License preferred. F-02 Certificate of Fitness., • CPR/Basic First Aid certification., • Food handler certificate NYC/NYS., • Ability to establish and maintain professional boundaries when working with residents., • Prior experience in a residential facility is advantageous., • Knowledge of HIPAA guidelines and standards., • Exceptional written and verbal communication skills., • Strong problem-solving and analytical abilities., • Commitment to excellence and high standards., • Demonstrated good judgment with the ability to make timely and sound decisions., • Proficiency in assessing emergency situations and responding effectively., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to HumanResources@naicany.org with the Subject "Reasonable Accommodation Request." Competitive Benefits Package • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, education, or other qualifications, or submission of false/fraudulent information or documentation during or after the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer While we sincerely hope to form a long and mutually beneficial working relationship, NAICA is an at-will employer. Therefore, employment is subject to termination at any time, with or without notice or cause, at the discretion of you or the organization.

Join a team where your professional growth directly impacts vulnerable families across New York City by providing crucial housing services and eviction prevention legal support that helps clients achieve permanent, stable housing. At NAICA, we're committed to being an employer of choice by attracting top talent, fostering an engaging work environment, and providing the support you need to advance your career while making a meaningful difference in people's lives. Location: Bronx, NY Reports To: Director of Operations & Security Pay Range: $18.68 - $19.23 per hour (effectively $34,000 - $35,000 per year) FLSA Status: Non-Exempt Status: Full-time (35 hour per week) We are seeking a dedicated Asylum Shelter Residential Aide to ensure the safety, security, and well-being of both asylum seekers and staff, as well as maintaining a secure and welcoming environment in compliance with asylum seeker-specific policies and operational procedures. The Asylum Shelter Residential Aide will be responsible for, but not limited to: • Diligently monitoring asylum seekers, living units, dormitories, and facility premises to ensure the safety and security of each resident., • Adhering to asylum seeker-specific shelter policies while following staff policies and procedures., • Conducting essential administrative tasks, including maintaining detailed communication logs, documenting asylum seeker activities, behaviors, and engagement., • Providing compassionate assistance to asylum seekers, addressing questions, and promptly resolving any arising issues., • Thoroughly inspecting all items entering the facility to guarantee the safety of asylum seekers and staff., • Monitoring video footage of common areas such as hallways, staircases, and lounges., • Strictly adhering to safety, health, and fire hazard guidelines, organizational policies, and procedures, as well as the mission and values of the organization., • Conducting regular hourly rounds of the facility., • Promptly reporting any immediate safety hazards to appropriate supervisory or maintenance personnel., • Collaborating with security personnel to ensure the safety of both staff and asylum seekers in the program., • Preparing living spaces for vacancies, including emptying, cleaning, and properly tagging asylum seekers' belongings when necessary., • Accurately documenting all incident details, participants, actions taken, and outcomes., • Demonstrating flexibility in scheduling, including the possibility of working evenings, weekends, and holidays as needed., • Ability to walk, stand, kneel, crouch, and bend over., • Ability to lift, reach, and handle objects weighing up to 25 pounds., • Ability to sit at a desk and work on a computer for prolonged periods., • Ability to travel to different locations within New York City, as needed., • Staff must continue working past their shift unless relieved by another staff member or authorized to leave by a supervisor. Ability to sit at a desk and work on a computer for prolonged periods., • May be required to work on or during evenings, weekends, and holidays., • NYS Security License preferred., • F-02 Certificate of Fitness., • CPR/Basic First Aid certification., • Food handler certificate NYC/NYS., • Ability to establish and maintain professional boundaries when working with asylum seekers., • Prior experience in a residential facility is advantageous., • Knowledge of HIPAA guidelines and standards., • Exceptional written and verbal communication skills., • Strong problem-solving and analytical abilities., • Commitment to excellence and high standards., • Demonstrated good judgment with the ability to make timely and sound decisions., • Proficiency in assessing emergency situations and responding effectively., • Bilingual (Spanish, French, Creole, or other languages) preferred., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to HumanResources@naicany.org with the Subject "Reasonable Accommodation Request." • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program Misrepresentation of your experience, skills, education, or other qualifications, or submission of false/fraudulent information or documentation during or after the application process may result in the rejection of your application or termination of your employment. While we sincerely hope to form a long and mutually beneficial working relationship, NAICA is an at-will employer. Therefore, employment is subject to termination at any time, with or without notice or cause, at the discretion of you or the organization.

ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE ASSOCIATE INVESTIGATOR CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The Bureau of Childcare ensures that childcare services in New York City operate in compliance with the New York City Health Code and New York State Social Service regulations and are licensed or permitted as required by law. The Bureau routinely monitors childcare programs to protect the health and safety of children while in the childcare environment and actively works to improve and expand access to high quality programs which supports early childhood development and learning. Position Summary: The Associate Investigator will search for childcare providers who are operating illegally, unregulated, and thus more likely to create an environment with health and safety risks to children. Job Duties and Responsibilities: • Investigate allegations of illegal childcare operations throughout the five boroughs of New York City., • Conduct intense surveillance in and around commercial and residential buildings of suspected illegal operations., • Interview childcare operators, staff, witnesses, families and children involved in complaints involving allegations of illegal operations., • Collaborate with other investigative agencies such as ACS, DOI, NYPD, FDNY., • Examine and analyze records and files of the childcare program to ensure compliance with regulations., • Maintain confidential records and files for all investigations performed., • Must be prepared to produce all required records and evidence to substantiate related legal processes., • Conduct public education and outreach efforts conveying the importance of choosing licensed providers and reporting to the NYC Health Department programs that may be unsafe, unhealthy or operating illegally., • Travel throughout New York City using mass transit or a personal car and carry approximately 15 pounds of inspection equipment., • Selected candidates will be expected to travel to Albany, NY for training and elsewhere throughout the State for an annual NYS Regulator's meeting. Expenses paid by the agency. Why you should work for us: • Benefits: City employees are entitled to unmatched benefits such as:, • a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment., • additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund., • a public sector defined benefit pension plan with steady monthly payments in retirement., • a tax-deferred savings program, • a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers., • Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home., • Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work. Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers! Commitment to Equity: The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

The Director of Patient Relations reports directly to the Vice President / Chief Experience Officer. Directs and supervises the daily activities of the Patient Relations Office ensuring timely response to all patients/families/staff requests. The Director will oversee the provision and execution of on-the-spot, real-time service recovery measures and he/she will escalate matters to the Vice President / Chief Experience Officer as needed for improvement opportunities. A visible and participatory leadership presence aligning role with the Patient Advocate Team to allow for increased productivity, collaboration, and creativity by being innovative, designing and leveraging work, and promoting transparency within the Patient Experience Division. With the leadership of the Vice President / Chief Experience Officer and a strong grasp of patient relations, the Director of Patient Relations will be instrumental in having a comprehensive understanding of the HCAHPS scores, CMS, DOH, OMH, and other regulatory oversight agencies by which SBH Health Systems are governed. Educating and fostering a culture promoting the Planetree Model in the delivery of compassionate and empathetic care across all disciplines of service in a patient-centered environment. The Director of Patient Relations is responsible for daily operations for the Concierge. • Promote a safe, cooperative, and professional healthcare environment to ensure optimum patient care consistent with SBH policies., • Adheres to all hospital policies, procedures, rules, and regulations, including but not limited to absenteeism, ETIME, cellular phone usage, dress code, and rules of conduct., • Makes customer service a priority, treating customers (patients, visitors, and co workers) in a professional manner exercising courtesy and tact. Effectively communicates with patients and others about SBH services in their area(s) of expertise or responsibility and ensures that concerns, questions, or issues reach the right person(s) in SBH in a timely manner., • Handles a wide range of responsibilities across hospital services in assuring that patient rights are upheld, point person and leader in the Patient Relations Department., • Assures that language, advance directives, and health care proxy information is available and discussed in a patient-centered environment., • Oversees hospital complaint resolution process to ensure compliance with policy regulations and meets with departments for corrective actions if needed., • Knowledge and comprehension of the structure of patient advocacy programs, patient relations organization, program development implementation and evaluation, group work, education, communication, the consultation process, public health and social welfare, the social implications of health and disease development, goals and policies of community-based hospital systems and professional ethic Consults with staff, review medical records and other databases as needed to gather information for problem-solving, action, and resolution., • Proficiency in writing and editing letters and reports., • Strong problem-solving skills and ability to quickly resolve issues and concerns., • Provide customer service training and support to staff., • Do proactive rounding with patients and educate staff on Planetree values on units. Attend daily White Board Rounds., • Assist Vice President / Chief Experience Officer with analysis of patient satisfaction survey scores and grievance and complaint data, track/trend performance, identify opportunities for improvement, and develop/implement action plans., • Support the Vice President / Chief Experience Officer and collaborate to identify and mitigate barriers identified through patient complaints., • Ensure compliance with all regulatory requirements, including CMS, DOH, The Joint Commission, for all grievances and complaints. 15. Responsible for the functioning of the day-to-day operations in the Office of Patient Relations and Concierge., • Operational supervision of staff including discussing job performance to identify causes and issues to resolve stated &/or potential problems. Provide employees with guidance in handling difficult or complex problems or in resolving escalating complaints or disputes. Make recommendations concerning staffing issues and procedural changes to senior leadership. Draft annual performance review and recommend appropriate personnel action. Research and prepare reports/investigations required by Sr. administration and/or other entities. Facilitate productivity to overcome difficult aspects of work. Consult with administrative staff to resolve problems with equipment performance and work schedule. Arrange for necessary maintenance or repair work. Discuss work problems or grievances with HR and potentially the Union Representative. Scheduling and maintaining accurate records of vacation, elective, and sick time. Develop work schedule according to budget and workload. Review Time off Request ensuring minimal OT prior to submitting for administrative approval for Concierge. Train &/or instruct on new policies and arrange training with in-services such as for the POC system, language line, etc., • Any duty as may be assigned within the scope of the job. Bachelor's Degree; Master's Degree Preferred; Degree in healthcare administration or related field.

Job DescriptionJob Overview of Assistant Director of HR The Assistant Director of HR will be an integral member of the HR Department and will report to the Sr. Director of HR. The Assistant Director of HR (ADHR) will have expertise in employment laws, benefits, and employee relations. The ADHR will support the Agency’s strategic plan and recruitment efforts. The ADHR assists to create a culture that is open to change and innovation, and supports collaboration, respect, and accountability. The ADHR will assist with employee relations to ensure that Andrus’ human resource policies, programs and practices are effective, equitable and promote a positive work environment founded on our core values, ethics and in accordance with Andrus’ Sanctuary Model and organizational objectives. Essential Duties of Assistant Director of HR • Model excellent customer service and provide excellent service to all employees, candidates, and community., • Ensure full understanding of benefits, including eligibility and options, as well as assist with enrollment and/or troubleshooting., • Evaluate the company's HR practices, procedures, benefits, strategies, and supports, ensuring fair and equitable decision making., • Support employee relations efforts; conducting investigations; attending mediations or meetings with staff and supervisors; and assist managers with implementation and documentation in the progressive discipline process including written warnings and performance improvement plans., • Supervisory responsibility over HR Assistant and Receptionist/Office Assistant., • Provide training and guidance to the HR Assistant regarding all leave of absence requests according to agency policy and in compliance with FMLA, PFL and all federal/state/local leave laws., • Provide training and guidance to the HR Assistant with the Workers’ Compensation reporting and review process., • Supervise the Receptionist/HR Office Asst. which includes all front desk responsibilities, such as phones, mail, visitors, departmental purchasing, etc., • Communicate personnel and/or other issues to Senior leadership as necessary., • Represent the Agency on various internal and external committees, ensuring pertinent information is shared with agency leadership and needed updates are implemented timely., • Represent the Agency at all personnel-related meetings or hearings., • Take an active role in training and mentoring new and current staff., • Perform other duties as assigned by supervisor and/or senior management., • Supports overall strategic plan of the organization, • Ability to adhere to our organization's core values and commitments Essential Qualifications of Assistant Director of HR Key qualifications include: • Bachelor’s Degree with 5 years of relevant experience in an HR management role that includes performance and change management, employee relations and supervisory experience., • Excellent problem-solving and critical thinking skills; exemplary organization skills a must., • The ability to manage multiple tasks, meet deadlines, and work effectively with minimal supervision is essential., • Data and Technology savvy: able to evaluate new ways to leverage technology to improve processes, engage staff, and model data to inform decision making. Ability to interpret, synthesize and present both qualitative and quantitative engagement data., • Proficiency with Microsoft Office programs., • Excellent customer service skills, time management, interpersonal and communication skills, both oral and written., • Ability to access and utilize ADP app on smartphone or other device for access to agency programs. Physical/Travel Requirements of Assistant Director of HR • Must have ability to reach, walk, sit, climb stairs, bend, ability to lift 20lbs and have visual acuity (with correction as needed), and auditory acuity (with correction as needed). • Must have a driver’s license in good standing. The employee must be able to meet these requirements with or without reasonable accommodation. Benefits of Assistant Director of HR • Generous PTO, 4 weeks of vacation, floating holidays, holidays, personal and sick time, • Health Insurance, • Dental Insurance, • Vision Benefits, • 401(k) Employer Contributions, • Tuition Reimbursement, • Aflac Benefits, • Flex Spending Accounts, • Employer Paid STD, LTD and Life Insurance, • Professional Development Disclaimer Nothing in this job description restricts Andrus’ right to modify the duties/responsibilities of this job at any time, with or without advanced notice. EEO Statement Andrus is an equal opportunity employer.

Job Summary: The Associate Program Director is responsible for compliance with all federal, state, and accrediting agencies' requirements to ensure the continuum of services necessary for each resident in the Program. Assists the Program Director in the administration of residential mental health services within the authority of Executive Management. May be responsible for all or designated part of personnel management, fiscal operations, inventory management, recipient services, safety and welfare of recipients, hiring and training of personnel, directing and coordinating the activities of the staff, and administration of the program. Within the Program Director's guidelines, establishes clinical procedures and policies for recipients and ensures that program operations meet or exceed agency and regulatory guidelines. Within the Program Director's guidelines ensures adherence to program philosophy and regulations. Essential Tasks: • Assists Program Director in Providing Clinical Services:, • In the Program Director's absence or with the Program Director's authority directs clinical treatment services provided to residents, oversees the development, implementation, and review of service plans to address issues of rehabilitative services provided and mental illness., • Maintains a safe and therapeutic environment., • Assists the Program Director with the intake and pre-placement process: In the Program Director's absence or with the Program Director's authority oversees the intake and pre-placement process: interviews clients, reviews records and other relevant information, performs individual assessments in collaboration with other appropriate staff., • Provides clinical oversight of strengths-based assessment and rehabilitative services provided by staff to residents to ensure the quality and that services meet or exceed regulatory guidelines. Provides counseling and crisis intervention to all residents, as required. Monitors counseling performed by staff either individually or with residents in groups to evaluate the quality of the service., • Ensures staff is obtaining information, such as medical, psychological, and social factors contributing to the individual's situation, and that the staff is evaluating the resident's capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly services plan reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records and assists the Program Director in collecting, organizing, and submitting client information, e.g., CAIRS, ASFA., • Informs staff of the types of clinical and rehabilitative services, recreational activities, and ICL programs available., • Reviews crisis assessment of residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual resident, and staff actions during a crisis situation., • Informs staff of community resources and ensures that staff are accompanying residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the resident., • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy., • In the Program Director's absence or with the Program Director's authority regularly directs meetings concerning clinical issues., • In the Program Director's absence or with the Program Director's authority coordinates the treatment team, which will include the resident, family/support network, residential staff, community mental health staff (community clinic and/or day treatment program), educational and vocational staff, and other collaterals as appropriate., • Coordinates treatment services between program and the day treatment or clinic treatment program and other community resources utilized by residents (i.e., schools, medical and dental care, vocational, recreational, and substance abuse programs)., • Maintains frequent contact with the client's collaterals., • Coordinates and arranges transportation for home visits and client appointments, etc., • Coordinates discharge planning activities. Assists the Program Director in Directing and Supervising Personnel: • With the Program Director's authority establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff with the suspense established by the Human Resources Department., • Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action to the Program Director for those out of compliance., • Assists the Program Director in managing the completion of performance evaluations, recommends staff for the employee recognition award and promotions., • Conducts staff supervision in accordance with agency and division policy., • Recommends disciplinary actions in accordance with agency and division policy. With the Program Director's approval conducts disciplinary counseling and completes disciplinary action reports., • Reviews authorized staff positions and personnel budget. Recommends changes to authorized staffing patterns and personnel budget to the Program Director., • Ensures that staff have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment, informing the Program Director of the complaint, and may investigate the complaint (as directed by the Program Director)., • Assists in providing oversight in the area of administrative record keeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Assists in the management of the orientation of new personnel and adherence to program philosophy and regulations. Assists Program Director in Maintaining Property Accountability: • May assist in maintaining accountability and serviceability of all ICL property assigned to the program, to include vehicles. Reports lost stolen, missing, or damaged property to the Program Director. If directed, conducts initial investigations of property that is lost, stolen, missing, or damaged., • Recommends the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of resident rooms to ensure property accountability and serviceability. Establishes key control procedures., • Recommends disciplinary action for staff whose negligence resulted in ICL property becoming lost, stolen, missing, or damaged. Assists the Program Director in Providing Quality Assurance Oversight: • Assists in ensuring internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the rehabilitative services provided to residents., • Assists in the development of a program mission statement and program goals that support the division and agency mission statements and goals. Participates in the development of Quality Assurance and Improvement plans and in the oversight of outcome assessment consistent with these plans., • May be directed to coordinate with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and recommends actions that are needed for improvement., • May be directed to provide oversight in submission of statistical data. Assist the Program Director in Assuring Fiscal Control and Accountability: • Exercises control over budgets through planning, prioritizing of spending, and monitoring of spending patterns., • Recommends approval/disapproval for all purchase orders and financial requests from staff and submits purchase orders and financial requests to the Program Director for approval., • Provides oversight of resident funds program. Assists in the development of internal money management procedures., • Monitors census, entitlements, and collections to maximize revenue. Assists in maintaining census at expected occupancy levels. Ensures eligibility and subsequent payment from SSI, Medicaid, and other third party funding sources. Assists the Program Director in Assuring Resident and Family/Support Network Involvement: • Educates staff in the benefits of resident and family/support network involvement, levels of resident and family/support network involvement, types of resident and family/support network involvement, nature of resident and family/support network involvement, and issues of working with residents and families/support networks., • May be directed to develop a program strategy for collaborating with residents and families/support networks and develops activities that foster program-resident and family/support network cooperation, collaboration, and coordination., • Assists in fostering the development of consumer involvement committees. Assists the Program Director in Fostering Community Relations and Integration: • Assists in promoting Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness and residential care.

The Associate Program Director is responsible for compliance with all federal, state, and accrediting agencies' requirements to ensure the continuum of services necessary for each resident in the Program. Assists the Program Director in the administration of residential mental health services within the authority of Executive Management. May be responsible for all or designated part of personnel management, fiscal operations, inventory management, recipient services, safety and welfare of recipients, hiring and training of personnel, directing and coordinating the activities of the staff, and administration of the program. Within the Program Director's guidelines, establishes clinical procedures and policies for recipients and ensures that program operations meet or exceed agency and regulatory guidelines. Within the Program Director's guidelines ensures adherence to program philosophy and regulations. Assists Program Director in Providing Clinical Services: • In the Program Director's absence or with the Program Director's authority directs clinical treatment services provided to residents, oversees the development, implementation, and review of service plans to address issues of rehabilitative services provided and mental illness., • Maintains a safe and therapeutic environment., • Assists the Program Director with the intake and pre-placement process: In the Program Director's absence or with the Program Director's authority oversees the intake and pre-placement process: interviews clients, reviews records and other relevant information, performs individual assessments in collaboration with other appropriate staff., • Provides clinical oversight of strengths-based assessment and rehabilitative services provided by staff to residents to ensure the quality and that services meet or exceed regulatory guidelines. Provides counseling and crisis intervention to all residents, as required. Monitors counseling performed by staff either individually or with residents in groups to evaluate the quality of the service., • Ensures staff is obtaining information, such as medical, psychological, and social factors contributing to the individual's situation, and that the staff is evaluating the resident's capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly services plan reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records and assists the Program Director in collecting, organizing, and submitting client information, e.g., CAIRS, ASFA., • Inform staff of the types of clinical and rehabilitative services, recreational activities, and ICL programs available., • Reviews crisis assessment of residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual resident, and staff actions during a crisis situation., • Informs staff of community resources and ensures that staff are accompanying residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the resident., • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy., • In the Program Director's absence or with the Program Director's authority regularly directs meetings concerning clinical issues., • In the Program Director's absence or with the Program Director's authority coordinates the treatment team, which will include the resident, family/support network, residential staff, community mental health staff (community clinic and/or day treatment program), educational and vocational staff, and other collaterals as appropriate., • Coordinates treatment services between program and the day treatment or clinic treatment program and other community resources utilized by residents (i.e., schools, medical and dental care, vocational, recreational, and substance abuse programs)., • Maintains frequent contact with the client's collaterals., • Coordinates and arranges transportation for home visits and client appointments, etc., • Coordinate discharge planning activities. Assists the Program Director in Directing and Supervising Personnel: • With the Program Director's authority establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff with the suspense established by the Human Resources Department., • Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action to the Program Director for those out of compliance., • Assists the Program Director in managing the completion of performance evaluations, recommends staff for the employee recognition award and promotions., • Conducts staff supervision in accordance with agency and division policy., • Recommends disciplinary actions in accordance with agency and division policy. With the Program Director's approval conducts disciplinary counseling and completes disciplinary action reports., • Reviews authorized staff positions and personnel budget. Recommends changes to authorized staffing patterns and personnel budget to the Program Director., • Ensures that staff have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment, informing the Program Director of the complaint, and may investigate the complaint (as directed by the Program Director)., • Assists in providing oversight in the area of administrative record keeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Assists in the management of the orientation of new personnel and adherence to program philosophy and regulations. Assists Program Director in Maintaining Property Accountability: • May assist in maintaining accountability and serviceability of all ICL property assigned to the program, to include vehicles. Reports lost stolen, missing, or damaged property to the Program Director. If directed, conducts initial investigations of property that is lost, stolen, missing, or damaged., • Recommends the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of resident rooms to ensure property accountability and serviceability. Establishes key control procedures., • Recommends disciplinary action for staff whose negligence resulted in ICL property becoming lost, stolen, missing, or damaged. Assists the Program Director in Providing Quality Assurance Oversight: • Assists in ensuring internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the rehabilitative services provided to residents., • Assists in the development of a program mission statement and program goals that support the division and agency mission statements and goals. Participates in the development of Quality Assurance and Improvement plans and in the oversight of outcome assessment consistent with these plans., • May be directed to coordinate with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and recommends actions that are needed for improvement., • May be directed to provide oversight in submission of statistical data. Assist the Program Director in Assuring Fiscal Control and Accountability: • Exercises control over budgets through planning, prioritizing of spending, and monitoring of spending patterns., • Recommends approval/disapproval for all purchase orders and financial requests from staff and submits purchase orders and financial requests to the Program Director for approval., • Provides oversight of resident funds program. Assists in the development of internal money management procedures., • Monitors census, entitlements, and collections to maximize revenue. Assists in maintaining census at expected occupancy levels. Ensures eligibility and subsequent payment from SSI, Medicaid, and other third party funding sources. Assists the Program Director in Assuring Resident and Family/Support Network Involvement: • Educates staff in the benefits of resident and family/support network involvement, levels of resident and family/support network involvement, types of resident and family/support network involvement, nature of resident and family/support network involvement, and issues of working with residents and families/support networks., • May be directed to develop a program strategy for collaborating with residents and families/support networks and develops activities that foster program-resident and family/support network cooperation, collaboration, and coordination., • Assists in fostering the development of consumer involvement committees. Assists the Program Director in Fostering Community Relations and Integration: • Assists in promoting Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness and residential care., • Educates staff and residents on the importance of a constructive relationship with

The Regulatory Affairs Director is responsible for leading activities of the Regulatory Affairs Department, including contracts, compliance, surveys, audits, investigations, reporting, plan development and renewal, credentialing, Fraud, Waste & Abuse Special Investigations, provider network and rela

Are you ready to join NYCSBUS, a mission-driven non-profit transforming School Transportation in New York City? NYCSBUS has two openings for Safety Supervisors to lead the charge in fostering a culture of safety, accountability, and operational excellence across its bus depot network. This hands-on supervisory role is ideal for a proactive safety professional who thrives in a fast paced environment, values collaboration, and is passionate about making a tangible impact on the well-being of employees and the community we serve. NYCSBUS is more than a workplace, it is a thriving community. We are dedicated to fostering an environment where employees feel valued, supported, and empowered to grow. When you join NYCSBUS, you become part of a purpose driven organization committed to uplifting New York City's families, schools and neighborhoods. NYCSBUS (NYC School Bus Umbrella Services Inc.) is a not-for-profit corporation that provides school bus transportation services to New York City public and private school students, the majority of whom have Individualized Educational Programs. It operates approximately 800 school bus routes throughout all of NYC with a staff of approximately 1,800 people from six locations with a budget of $190 million. NYSCBUS's goal is to radically improve student bus transportation by innovating in all areas and by providing unprecedented transparency in bus operations to school districts that outsource this service. Promote Safety Culture • Support and reinforce NYCSBUS's safety culture through one-on-one and group employee training and coaching to bus drivers, attendants, mechanics and other employees, • Work with depot management teams to understand and improve employee performance to raise awareness of and support the safety culture., • Identify and assist with pre- and post-trip inspections, working with Fleet Maintenance staff to ensure vehicle problems are corrected timely and initiating corrective action with employees for non-compliance., • Evaluate the performance of Drivers and Attendants by riding along on and following routes, providing guidance and instruction based on observations., • Develop and review safety and performance data to identify trends and opportunities for improvement. Present findings to the Director of Safety & Training as well as the impacted depot management teams., • Deliver first aid, CPR, OSHA, materials handling, fire safety and other training., • Empower employees by creating a culture that supports safe, consistent service. Identify and Resolve Problems • Conduct or facilitate a comprehensive investigation process following vehicle collisions or employee workplace accidents, which may include an on-scene investigation. Conduct follow-up meetings with involved employees and/or witnesses. Either prepare or review reports completed by others to ensure completion and accuracy, and submit a comprehensive post-incident summary to NYCSBUS Leadership, and recommend corrective action where appropriate., • Conduct investigations of actual and potential hazards within our depots, shops and facilities., • Engage with the New York City Office of Pupil Transportation to address and resolve school bus route safety and logistical concerns., • Interface with school officials, support staff and paraeducators to investigate and resolve matters of concern regarding Driver or Attendant performance, and/or student conduct. Keep Our Employees and Depots Compliant • Work in conjunction with the Safety Leadership to ensure that depots are compliant with safety standards and that employees are properly qualified to perform their jobs. Facilitate the gathering of requalification forms, answer employees questions, etc., • Facilitate the timely completion of random, post-accident and reasonable suspicion drug & alcohol testing., • Work with the facilities and fleet maintenance staff, ensure facilities and equipment are compliant with regulations, licensing and best practices for safety, licensure, emergency response and other compliance. Provide Operational Support to the Depots and Bus Operations • Support the General Managers to ensure that daily depot operations are executed as designed, challenges are mitigated quickly and accurately, and service delivery is provided to stakeholders efficiently and consistently., • Work in conjunction with Safety Leadership and the depot management teams to perform other duties as assigned., • In rare instances, act as a bus driver to complete a route., • Eligible to work in the U.S, • At least 5 years of experience in bus driver management and/or field supervision. Student transportation is strongly preferred., • At least 3 years of training bus drivers behind the wheel, • At least 2 years of experience in safety compliance, preferably in a school bus environment, • DMV 19-A Certification required, • Valid NY CDL (Class B) with Passenger (P) and School Bus (S) endorsements or able to obtain it within 90 days., • Bilingual: Spanish, or French or Haitian Creole highly valued, • High School diploma or equivalent. A degree from an accredited university is preferred., • Training and/or certification in Reasonable Suspicion is required., • Training and/or certification in CPR and First Aid is strongly preferred., • Exceptional knowledge of bus driving safety standards, laws, codes, rules, regulations, policies, and procedures relating to pupil transportation., • Knowledge of the principles and practices of pupil transportation planning, scheduling and route development., • Working knowledge of New York State and New York City Departments of Education's rules and regulations, local policies, procedures, and expectations is helpful., • Ability to provide driving staff with quality in-house professional development opportunities to increase proficiency in their fields of expertise., • Ability to work well under pressure and use sound judgment, including appropriate handling of confidential matters., • Ability to collaborate and communicate effectively with other professionals in a team setting., • Ability to maintain confidentiality of information at all times. Must understand and act under the guidelines of FERPA regarding student privacy laws, as well as employee confidentiality., • Strong written and verbal communication skills., • Good observation skills related to commercial motor vehicle driving techniques, as well as the ability to monitor and correct driver behavior effectively., • Proficient English language verbal and written communication skills. Bilingual language skills especially Spanish, French, and/or Haitian Creole are strongly preferred., • Must be willing to work at any NYCSBUS depot based on the operational and staffing needs of the company., • Regularly stand, walk, stoop, kneel, and climb steps., • Lift, carry, push or pull medium weights, up to 25 pounds., • Observe and communicate effectively using speech, vision and hearing to observe students and NYCSBUS employees, equipment and surrounding driving conditions., • Frequent exposure to non-climate controlled and outside weather conditions that can be cold, hot, rainy and/or snowy, • Work safely in conditions where noise, moving machinery, exposure to dust, fumes and/or gas may be present., • During busy seasons such as the opening of the fall and summer school season, may be required to work longer than normally scheduled hours., • Salary range: 80K to 85K, • Competitive benefits including but not limited to: fringe benefits; paid holidays; paid vacation; paid PTO. NYCSBUS is an Equal Employment Opportunity Organization Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description JOB DESCRIPTION JOB TITLE: HUMAN RESOURCES COORDINATOR FLSA: NON- EXEMPT LOCATION: BRONX, NY REPORTS TO: HUMAN RESOURCES DIRECTOR SALARY: $65,000.00 - $70,000.00 BENEFITS AND PERKS • $1,000 Sign-on and Retention Bonus, • Medical, Dental and Vision after 30-days with up to 85% paid by Employer, • Paid Vacation, Sick and Personal Time, • Tuition Reimbursement Life Insurance, • Pension Plan and Voluntary 403b Plan, • Employee Loan Program, • Hybrid after 90-days, • Free Parking, • Staff Development and Promotional Opportunities SUMMARY The Human Resources Coordinator supports the Director of Human Resources in the day to day operations of the department, and will serve as the point of contact for recruitment, retention, benefits, and employee relations matters for the NYC programs. DUTIES & RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: • Full cycle recruitment including job posting, identifying suitable candidates, conducting phone and in-person screenings, reference and background checks, negotiating job offers, and preparing orientation documents, • Maintain and update the Applicant Tracking System (ATS), and provide updates to applicants and hiring managers on the status of applications, • Conduct weekly New Staff Orientations and review policies and procedures of the Agency, • Provide guidance and clarification on Westhab’s policies and procedures to NYC staff., • Assist management with completing payroll and with resolving timekeeping challenges at the various sites., • Conduct investigations into staff misconduct and prepare disciplinary actions, termination letters and other correspondence as needed and work with Director of HR to execute said items., • Respond to staff concerns and work with the Director of HR in developing the best course of action to resolve challenges., • Support the AVP, Program Directors, and their designees in resolving staff concerns, • Prepare weekly staffing vacancy report, • Coordinate with staff development team to schedule and track training sessions on site., • Research and recommend training programs outside the organization., • Other duties assigned by the Director of Human Resources EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor degree required in business or human resources management. 3-5 years of experience primarily in recruiting, employee relations and disciplinary matters. Ideal candidate will have experience in a non-profit, social service setting and a proven track record of success in recruitment and overall HR Coordination. Ability to succeed in a fast paced, environment and exceptional communication skills and ability to interact with senior level and executive level staff regularly. Must be able to multi-task. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Strong understanding of bread production processes including fermentation, proofing, shaping, baking, and production flow . In addition to selling bread to many of New York’s top restaurants and gourmet grocery stores, Orwashers currently operates three retail bakeries—on the Upper

While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. Maintains store standards (compliance and cleanliness) and leads a culture of empowerment by ensuring compliance to our Policies & Pr

The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by drivi

Proficiency in Microsoft office products including word, excel, outlook and internet search. They also have an excellent reputation within the industry, and track record of promoting people from within. Technical knowledge for the review of shop drawings, submittals, blue prints and architectural dr

With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. Maintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sale

Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all b

Reporting to the Director of Digital Transformation, this role supports strategic transformation by enabling employees to contribute ideas, experiment with solutions, and continuously improve how we work and operate. We are in search of a highly motivated candidate to join our talented team. Job Sum

Advanced proficiency in Microsoft Excel; strong working knowledge of Word, Outlook, and PowerPoint. This position is ideal for a seasoned operations professional who thrives in complex environments, values accuracy and compliance, and enjoys working at the intersection of systems, data, and process

Join our team as an Assistant Store Manager, where you will enhance store operations, deliver exceptional customer service, and foster team development.If you thrive in a dynamic retail environment and possess strong communication and organizational skills, we want to hear from you!.

Manages day to day business of the operations department while balancing the responsibilities of various business lines such as business analysis, vendor, and risk management. Supports back-office and firm-wide training programs, reinforcing tech and operations infrastructure between departments to

Access Limited brings over a century of steep-slope expertise and operates North America's largest fleet of spider excavators, delivering complex rockfall and geotechnical solutions in the most challenging environments. Proficient in modern project management tools and methodologies. At this time, G

Interface with project inspectors, contractors, architects, engineers, city and county officials + Review and interpret blueprints, specifications, scope of work outlines, equipment information to ensure all aspects of a project align with the client's needs, industry standards, code requireme

Updates job knowledge by tracking technology and project management advances; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Develops Web solution by formulating objectives; planning project l

The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Great benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and

Own event marketing timelines including project management of event-related deliverables including but not limited to collateral support, invitations, selection and ordering of giveaway inventory, coordinate room blocks and production of lead generation or marketing materials prior to trade shows. T

In the role of Project Manager, we'll count on you to: Direct and coordinate work of single or multidiscipline teams throughout the project's lifecycle (from development and initiation to close-out) Responsible for all aspects of complex small to medium projects or routine large projects * Prod

One year of the experience as described in "1" above and a valid license as a professional engineer, registered architect, or registered landscape architect, issued by a board of examining engineers, architects, or landscape architects duly established and qualified pursuant to the laws of any state

Hagerty Consulting Inc Hagerty is the nations leading emergency management and homeland security consulting firm Known for its public spirit innovative thinking problem solving and exceptional people Hagerty is sought after to work on some of the largest and most complex crisis and emergency managem

Welsbach Electric is seeking a Project Manager to lead electrical construction and maintenance projects from turnover through closeout.Based in College Point, NY, this role is responsible for coordinating project scope, schedule, budget, documentati Project Manager, Manager, Project Management, Lead

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.Serves as a full-time certified Operations Manager, Operations, Pharmacy Technicia

Position Summary The Department of Psychiatry at the Vagelos College of Physicians & Surgeons of Columbia University is a global leader in psychiatric care and operates across multiple affiliated organizations, including Columbia University, New York-Presbyterian Hospital, the New York State Office

This is where patients come first, and continuous learning is encouraged! More about the role Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills Develop and pursue annual top 10 business goals and 16 pers

The Office of Performance Management and Data Analytics (OPMDA) is responsible for reporting and analyzing critical statistics and data on social service programs administered by NYC's Human Resources Administration and the Department of Homeless Services and supporting these Agencies in meeting the

Description Burns & McDonnell is a company comprised of more than 14,000 engineers, architects, construction professionals, scientists, consultants, and entrepreneurs with offices across the country and throughout the world. This position requires an individual capable of applying intensive and div

In addition to meeting the requirements for tunnel and shaft construction positions in AL I, candidates for tunnel and shaft construction positions in AL II must have six months of experience in each of three of the following areas: interpretation of geologic data for recommendations of shaft and tu

Interface with project inspectors, contractors, architects, engineers, city and county officials * Review and interpret blueprints, specifications, scope of work outlines, equipment information to ensure all aspects of a project align with the client's needs, industry standards, code requirements

Additional proficiencies may include cost management software (Timberline, Sage preferred), scheduling software (Primavera P6 preferred) and construction management software (Procore preferred). The Assistant Project Manager (APM) will serve as a vital team member while assisting the Senior Projec

Job Type: Officer of Administration Bargaining Unit: Regular/Temporary: Regular End Date if Temporary: Hours Per Week: 35 Standard Work Schedule: Building: * Salary Range: $92,625 - $97,375 The salary of the finalist selected for this role will be set based on a variety of factors, incl

This position requires an individual capable of applying intensive and diversified knowledge of principles and practices to broad areas of assignments. Description Burns & McDonnell has exciting opportunities for those interested in growing their careers in one of the most fast paced, innovative se

Produce and coordinate several projects concurrently Establish client relations and be involved with marketing, contractual, design and production meetings Conduct work sessions for deliverable development in conjunction with other staff and stakeholders * Coordinate staffing and workload throug

The Team You'll Work With: The Mayor's Office of Immigrant Affairs (MOIA) was established in 1984 and incorporated into the New York City Charter in 2001 to promote the economic, civic, and social integration of immigrant New Yorkers, expand access to justice, and advance policies that strengthen i

We are dedicated to providing our guests with excellent customer service in the comfortable, intimate, and welcoming setting of our hotel. We are currently lookin Operations, Director, Sales, Hotel, Catering, Operation, Manufacturing, Staffing.