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  • FOH Manager - NYC
    FOH Manager - NYC
    hace 3 días
    $70000–$80000 anual
    Jornada completa
    Manhattan, New York

    JOB DESCRIPTION | RESTAURANT MANAGER FOH Are you ready to lead where every shift feels like a celebration? At Rosa Mexicano, we blend the vibrant spirit of Mexico with elevated dining and unforgettable hospitality. We're looking for a passionate, driven Operations Manager who believes great restaurants are built on people, pride, and performance. This is more than a management job — it's your chance take ownership of your business, lead a team with heart, and deliver Warm Latin Hospitality while maximizing results. Bring your leadership, hospitality instinct, and entrepreneurial mindset — we'll provide the platform and tools. WHY YOU'LL LOVE WORKING WITH US • A culture rooted in Passion, Respect, Integrity, Determination, Excellence, • Real ownership mentality — lead your restaurant like it's your own, • Strong bonus potential tied to sales, guest experience, and profitability, • Dining discounts for you (and your favorite people!), • Health & commuter benefits, • Career growth across our Rosa Mexicano family WHAT YOU'LL DO Lead With Hospitality • Create regular guests — you are the tone-setter for Warm Latin Hospitality, • Coach your team to anticipate guest needs and create unforgettable moments, • Handle guest feedback with care, urgency, and grace, • Ensure our brand story — from Chef Josefina Howard's legacy to our tableside guacamole — is alive in every shift Own Your Business • Drive sales through smart floor leadership, upselling culture, and local store marketing, • Manage labor, scheduling, and productivity to hit financial targets, • Monitor PMIX, check averages, and guest counts to grow revenue, • Control costs while protecting quality Build & Develop Your Team • Recruit, hire, and train FOH team members with RM standards, • Lead inspiring pre-shifts and ongoing training, • Coach Salesmanship daily, • Foster a culture of accountability, teamwork, and celebration, • Recognize great performance — because appreciation drives retention Execute With Excellence • Maintain service steps, sanitation standards, and DOH compliance, • Ensure clean, organized dining rooms and bars — never walk past a napkin, • Communicate constantly with BOH and bar teams, • Protect brand standards for food, beverage, and presentation, • Lead responsible alcohol service Skills & Qualifications • 2+ years restaurant management experience preferred, • Strong knowledge of restaurant financials (labor %, COGS, PMIX, P&L basics), • Excellent communication and leadership skills, • Comfortable in a fast-paced, high-energy environment, • Experience with POS & scheduling systems (Toast, Harri/7Shifts, Restaurant365 a plus), • Flexible schedule — evenings, weekends, holidays, • Ability to stand/walk for extended periods, • Ability to lift up to 40 lbs, • Comfortable working in both dining room and bar environments Benefits • Competitive salary + performance bonus, • Health, dental, vision options, • Paid time off, • Dining discounts, • Career growth opportunities across Rosa Mexicano

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  • Store Manager
    Store Manager
    hace 15 días
    Jornada completa
    Manhattan, New York

    Full job description About us Amare Wear is a NYC- and SF-based jewelry brand creating luxury jewelry with intention. We specialize in permanent jewelry and meaningful gemstone pieces, crafted with ethically sourced materials and in collaboration with skilled artisans around the world. Our signature Charm Bar experience allows customers to create personalized bracelets and necklaces by selecting charms, gemstones, and chains that reflect their energy, milestones, and unique stories. We're passionate about creating memorable customer experiences and building a community centered around connection, self-expression, and meaningful design. Role Description Amare Wear is seeking a passionate and experienced Store Manager to lead our Soho location. This is a hands-on leadership role responsible for driving sales, delivering exceptional customer experiences, overseeing daily store operations, and developing a high-performing team. The ideal candidate is a natural leader who thrives in a boutique retail environment, loves working with people, and is excited to help grow a luxury jewelry brand. Weekend availability is required. Key Responsibilities Leadership & Team Development Lead, coach, and motivate the store team to achieve sales and customer experience goals. Recruit, train, and onboard new team members while maintaining consistent service standards and product knowledge. Foster a positive, collaborative, and accountable team culture. Manage scheduling, shift coverage, performance reviews, and ongoing team development. Sales & Customer Experience Drive store sales and exceed performance goals. Deliver exceptional customer service and create memorable in-store experiences. Educate customers about permanent jewelry, gemstones, charms, and the stories behind our collections. Resolve customer concerns professionally and efficiently. Lead by example on the sales floor and support the team during peak business hours. Operations & Inventory Oversee daily store operations, including opening and closing procedures. Maintain visual merchandising standards and ensure the boutique is clean, organized, and aligned with the Amare Wear brand. Manage inventory accuracy, cycle counts, receiving, restocking, and loss prevention. Continuously identify opportunities to improve operational efficiency. Ensure compliance with company policies and procedures. Permanent Jewelry Perform permanent jewelry welding with precision and confidence. Maintain the highest quality standards for all permanent jewelry services. Assist customers with welding services and customizations. Laser engraving experience is preferred. Qualifications 3+ years of retail management experience. Proven experience managing a team of 2 or more employees. Experience in jewelry, luxury retail, or boutique retail preferred. Permanent jewelry welding experience required. Strong sales ability with a proven record of meeting or exceeding goals. Excellent customer service and relationship-building skills. Highly organized, dependable, and detail-oriented. Outstanding communication and leadership skills. Positive, professional, and collaborative attitude. Passion for mentoring and developing team members. Comfortable working in a fast-paced, customer-focused environment. Degree or certification in Jewelry Design, Business, Fashion, or a related field is a plus. Benefits & Perks Competitive hourly pay Commissions $300 monthly health insurance incentive (for eligible employees) Employee jewelry discount Paid training and career growth opportunities Positive, supportive, and creative work environment What We Value We are looking for someone who embodies our core values: Kindness Compassion Accountability Teamwork Creativity Fun Genuine Care for Others If you're passionate about people, jewelry, and creating exceptional experiences, we'd love to meet you. Job Type: Part-time Pay: $22.00 - $25.00 per hour Benefits: Employee discount Health insurance Experience: Jewelry making/ repair: 1 year (Preferred) Jewelry sales / Zapping: 1 year (Preferred) Ability to Commute: New York, NY 10012 (Required) Ability to Relocate: New York, NY 10012: Relocate before starting work (Preferred) Work Location: In person

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