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  • Senior Training Manager
    Senior Training Manager
    2 days ago
    Full-time
    New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. As a Senior Training Manager in JOE & THE JUICE, you have the responsibility for training, educating and developing all District Managers and Store Managers within your designated markets based on our internal training modules and other relevant material determined by Head of Central Ops and Regional Director. The Senior Training Manager must be able to create and deliver engaging training to all needed roles within Joe & the Juice. You will design, refine, and roll out learning experiences that build capability, reinforce Joe's culture, and support operational excellence at scale. From onboarding to career progression, you'll translate strategy into actionable training modules and ensure consistent execution in the field. KEY RESPONSIBILITIES Program Development & Delivery • Design and refine role-specific training programs for District Managers, Store Managers, Assistant Managers, Shift Leaders, and Juicers, in collaboration with global HQ, • Support operations, ensuring markets deliver high-impact training sessions (virtual, classroom, and in-store) that engage, inspire, and develop participants, • Partner with New Store Openings team to build training into launch timelines and ensure smooth onboarding., • Leverage a mix of training formats and tools (e-learning, workshops, on-the-job training) to meet diverse learning needs and maximize accessibility, • Ensure all training content is engaging, practical, and operationally relevant, incorporating real-world scenarios and hands-on learning to drive retention and performance Cross-Functional Collaboration • Work closely with Operations, HR, Implementation and Marketing to ensure training aligns with business goals and brand standards., • Collect feedback from field leaders and iterate programs to meet evolving needs., • Act as a strategic liaison between field teams and cross-functional partners, ensuring clear communication, alignment, and seamless execution of training programs, • Drive consistency across departments by aligning messaging, processes, and expectations within all training materials Measurement & Impact • Track training participation, certification, and performance metrics., • Analyze data to evaluate effectiveness and recommend improvements., • Support the development of scalable tools, playbooks, and digital content SOP Creation & Operational Standardization • Develop, document, and maintain Standard Operating Procedures (SOPs) aligned with Joe & The Juice operational standards and brand guidelines, • Collaborate with Central Ops, Global HQ and Regional leadership to continuously refine SOPs based on field feedback and performance data, • Train and coach Managers, Shift Supervisors and Team Members on proper SOP execution, ensuring accountability and adherence in the field, • Support new market openings with structured training plans and on-the-ground execution Qualifications • 3-5 years of experience in Training, Learning & Development or a related field within QSR environments, • Proven people management experience, including leading, coaching, and developing teams (e.g., trainers, field leaders, or operational staff), • Strong background in designing and delivering scalable training programs across various roles and seniority levels, • Demonstrated ability to translate business strategy into practical training solutions that drive operational excellence, • Experience working in fast-paced, high-growth environments with evolving priorities and multi-stakeholder coordination, • Strong understanding of SOP development, operational standards, and training compliance frameworks, • Knowledge of food safety, hygiene standards, and regulatory compliance within food or hospitality environments, • Compensation Starting at $125,000 By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY [https://tinyurl.com/joejuicenotice](https://www.linkedin.com/redir/redirect/?url=https%3A%2F%2Ftinyurl%2Ecom%2Fjoejuicenotice&urlhash=QeP9&isSdui=true)] ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • People Operations Partner
    People Operations Partner
    2 days ago
    Full-time
    New York

    About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... ------------------------------ The People Operations Partner is a trusted partner to our Operations Team, helping drive a high-performing, people-first culture during a period of growth at Blank Street. This role supports stores across multiple markets, partnering closely with General Managers and Operations Managers to strengthen teams, elevate performance, and support the employee experience. This role blends strategic partnership with hands-on execution and is ideal for someone who thrives in fast-paced environments, builds strong relationships quickly, and operates with sound judgment and professionalism. You'll partner with field leaders on employee relations, performance management, coaching, engagement, and talent development while proactively identifying trends and opportunities across the business. This role is based in-person out of our Brooklyn, NY office, reports to the HRBP Manager, and requires frequent travel across the markets and stores you support. Who We're Looking For --------------------- • You're an expert at handling employee relations issues and can navigate them with sound judgment, • You're confident coaching managers, not just giving advice, but helping others actually reach a solution and drive results, • You have a strong grasp of People Ops fundamentals (onboarding, compliance, documentation, investigations) and know how to apply them in real situations, • You're highly organized and detail-oriented, • You're responsive, action-oriented, and follow through, • You're comfortable with ambiguity, pivots, and fast pace, • You're a clear, thoughtful communicator through all mediums, • You genuinely enjoy supporting people and making the job fun What You'll Own --------------- Hire → Get the right people in • Partner with Talent Acquisition and Operations leaders on hiring strategy, interview calibration, and workforce planning across your markets, • Support strong hiring decisions by assessing talent quality, team fit, and long-term potential, • Ensure new hires have a smooth and consistent onboarding experience from offer acceptance through ramp-up, • Proactively identify hiring gaps, staffing risks, and organizational needs within your markets Develop → Make people better • Coach and support GMs, Shift Leads, and Operations Managers on performance management, accountability, feedback, and team dynamics, • Drive execution of People programs including performance coaching frameworks, engagement action planning, and policy rollouts, • Support internal promotions, succession planning, and leadership development across your markets, • Help leaders navigate difficult conversations confidently, fairly, and consistently Retain → Keep great people • Lead employee relations matters and investigations from intake through resolution with strong documentation, judgment, and professionalism, • Identify trends in turnover, attendance, engagement, and performance - partnering with Operations leaders to take proactive action early, • Act as a trusted resource for employees and managers, balancing employee experience with business needs, • Build strong relationships across your markets to maintain a clear pulse on team health, morale, and operational challenges Protect the Business → Make the business run and grow smoothly • Partner cross-functionally with TA, Payroll, Training, Finance, and Operations to support smooth business operations, • Use people data, operational trends, and feedback to identify risks, recommend solutions, and support business decision-making Requirements ------------ • 4+ years of HR or People Ops experience, ideally in a fast-paced retail or hospitality environment, • Working knowledge of labor laws and compliance requirements (I-9s, wage & hour, documentation standards), • Proven ability to manage multiple priorities and meet deadlines in a high-volume environment, • Demonstrated ability to stay organized and detail-oriented across multiple workstreams, • Comfortable using HR systems and tools (HRIS, ATS, Google Suite), • Ability to handle sensitive information with discretion and sound judgment, • Must be based in NYC with flexibility to travel throughout the market as needed Benefits & Perks ----------------- • $90,000 - $110,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Store Manager
    Store Manager
    4 days ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    At Adobo Mexican Grill, we believe that food served fast doesn't have to compromise on quality or experience. We're redefining fast-casual Mexican cuisine by focusing on fresh, flavorful, and customizable dishes made with care, teamwork, and pride. Join our growing team as we continue to innovate and deliver an exceptional dining experience to every guest. The Opportunity As a Manager, you will play a critical leadership role, driving daily operations, team performance, and guest satisfaction. You'll lead by example, ensuring exceptional food quality, stringent food safety standards, operational excellence, and a strong team culture throughout every shift. This is a hands-on position where you will actively coach, problem-solve, and elevate performance in real-time. Your responsibilities will span both back-of-house and front-of-house operations, including: • Supporting staff development, • Managing inventory and labor, • Ensuring compliance with NYC health regulations, • Inspiring team members, • Creating an environment where every guest leaves happy What You'll Do In addition to adhering to Adobo's policies and procedures, key responsibilities include: • Leadership & Operations, • Lead and supervise daily restaurant operations., • Support the hiring, onboarding, and training of team members., • Coach and develop staff into future leaders., • Manage shift execution to ensure smooth service flow., • Maintain strong communication between front-of-house and back-of-house teams., • Food Quality & Safety, • Ensure all food meets Adobo's high standards., • Enforce NYC food safety and sanitation guidelines., • Monitor food handling, storage, and FIFO inventory rotation., • Complete required temperature logs, safety checklists, and compliance documentation., • Maintain an “A” grade standard at all times., • Inventory & Cost Control, • Oversee stocking, ordering, and waste management., • Monitor food costs and labor to meet performance targets., • Ensure kitchen equipment is properly maintained and coordinate repairs when needed., • Guest Experience, • Resolve guest concerns professionally and efficiently., • Maintain a positive, welcoming dining environment., • Lead by example in hospitality and service excellence. What You'll Bring to the Table • Valid NYC Food Protection Certificate (REQUIRED)., • Must be 21 years or older., • Prior management or supervisory experience in a restaurant environment., • Strong understanding of food safety, sanitation, and NYC health regulations., • Ability to lead, motivate, and hold team members accountable., • Strong communication skills in the primary language(s) of the restaurant., • High school diploma (preferred)., • Ability to work nights, weekends, and holidays as needed., • A genuine passion for fresh, flavorful food and operational excellence. What’s in It for You • Competitive pay., • Performance-based growth opportunities., • Flexible scheduling., • Free meals during your shift., • Leadership development – many of our General Managers started in leadership support roles., • A supportive team environment where your leadership truly matters.

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  • HR Business Partner
    HR Business Partner
    2 days ago
    Full-time
    New York

    About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... ------------------------------ The HR Business Partner (HRBP) Senior Associate is a trusted partner to our Operations Team, helping drive a high-performing, people-first culture during a period of growth at Blank Street. This role supports stores across multiple markets, partnering closely with General Managers and Operations Managers to strengthen teams, elevate performance, and support the employee experience. This role blends strategic partnership with hands-on execution and is ideal for someone who thrives in fast-paced environments, builds strong relationships quickly, and operates with sound judgment and professionalism. You'll partner with field leaders on employee relations, performance management, coaching, engagement, and talent development while proactively identifying trends and opportunities across the business. This role is based in-person out of our Brooklyn, NY office, reports to the HRBP Manager, and requires frequent travel across the markets and stores you support. Who We're Looking For --------------------- • You're an expert at handling employee relations issues and can navigate them with sound judgment, • You're confident coaching managers, not just giving advice, but helping others actually reach a solution and drive results, • You have a strong grasp of People Ops fundamentals (onboarding, compliance, documentation, investigations) and know how to apply them in real situations, • You're highly organized and detail-oriented, • You're responsive, action-oriented, and follow through, • You're comfortable with ambiguity, pivots, and fast pace, • You're a clear, thoughtful communicator through all mediums, • You genuinely enjoy supporting people and making the job fun What You'll Own --------------- Hire → Get the right people in • Partner with Talent Acquisition and Operations leaders on hiring strategy, interview calibration, and workforce planning across your markets, • Support strong hiring decisions by assessing talent quality, team fit, and long-term potential, • Ensure new hires have a smooth and consistent onboarding experience from offer acceptance through ramp-up, • Proactively identify hiring gaps, staffing risks, and organizational needs within your markets Develop → Make people better • Coach and support GMs, Shift Leads, and Operations Managers on performance management, accountability, feedback, and team dynamics, • Drive execution of People programs including performance coaching frameworks, engagement action planning, and policy rollouts, • Support internal promotions, succession planning, and leadership development across your markets, • Help leaders navigate difficult conversations confidently, fairly, and consistently Retain → Keep great people • Lead employee relations matters and investigations from intake through resolution with strong documentation, judgment, and professionalism, • Identify trends in turnover, attendance, engagement, and performance - partnering with Operations leaders to take proactive action early, • Act as a trusted resource for employees and managers, balancing employee experience with business needs, • Build strong relationships across your markets to maintain a clear pulse on team health, morale, and operational challenges Protect the Business → Make the business run and grow smoothly • Partner cross-functionally with TA, Payroll, Training, Finance, and Operations to support smooth business operations, • Use people data, operational trends, and feedback to identify risks, recommend solutions, and support business decision-making Requirements ------------ • 4+ years of HR or People Ops experience, ideally in a fast-paced retail or hospitality environment, • Working knowledge of labor laws and compliance requirements (I-9s, wage & hour, documentation standards), • Proven ability to manage multiple priorities and meet deadlines in a high-volume environment, • Demonstrated ability to stay organized and detail-oriented across multiple workstreams, • Comfortable using HR systems and tools (HRIS, ATS, Google Suite), • Ability to handle sensitive information with discretion and sound judgment, • Must be based in NYC with flexibility to travel throughout the market as needed Benefits & Perks ----------------- • $90,000 - $110,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • General Manager
    General Manager
    8 days ago
    $85000–$120000 yearly
    Full-time
    Bushwick, Brooklyn

    Don Rique is seeking an experienced, hands-on General Manager to lead all aspects of restaurant, bar, and event operations. This is not an entry-level management position. We are looking for a proven operator who has successfully managed high-volume restaurants, bars, nightlife venues, or hospitality concepts and can take full ownership of daily operations. Responsibilities • Oversee all FOH and BOH operations, • Lead, coach, and hold management and staff accountable, • Manage labor, scheduling, payroll, and staffing, • Recruit, hire, train, and develop employees, • Monitor inventory, ordering, and cost controls, • Review and analyze daily sales, weekly P&Ls, and operational reports, • Ensure compliance with DOH regulations and company standards, • Coordinate and execute private events and venue buyouts, • Maintain exceptional guest experience and hospitality standards, • Drive revenue while controlling costs Requirements • Minimum 5 years of restaurant management experience, • Minimum 2 years as a General Manager or Assistant General Manager, • Strong knowledge of labor management, inventory controls, and financial reporting, • Experience managing restaurants with bar operations, • Experience with private events, nightlife, or high-volume service preferred, • Proven leadership and team-building abilities, • Ability to work nights, weekends, and holidays Ideal Candidate • Takes ownership and solves problems without being micromanaged, • Leads by example and thrives in a fast-paced environment, • Understands both hospitality and business operations, • Strong organizational and communication skills, • Can build systems, develop staff, and improve performance Compensation • Competitive Salary (Based on Experience), • Performance-Based Bonus Opportunities, • Growth Potential To Apply: Please submit your resume along with a brief summary of your management experience, including annual sales volume, team size managed, and previous restaurant concepts. Only experienced candidates with a proven hospitality management background will be considered.

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  • Head of Construction
    Head of Construction
    2 days ago
    Full-time
    New York

    About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... ------------------------------ Blank Street is seeking a Head of Construction (US) to lead the planning and execution of a high-volume pipeline of new café builds across the United States. This role owns end-to-end delivery — from pre-construction due diligence through closeout — ensuring projects are delivered on time, on budget, and to brand standards at scale. Reporting to the Director of Real Estate, the Head of Construction will lead two Senior Project Managers and will have the ability to grow the team as our footprint expands. This is a highly cross-functional role partnering closely with Real Estate Strategy, Design, Operations, Finance, and external vendors to bring new cafés to life. Who We're Looking For --------------------- • A construction leader who combines strategic planning with hands-on execution and a bias toward action., • Strong people manager and coach with experience building and scaling high-performing teams., • Direct experience managing dozens of concurrent retail construction projects, ideally in QSR and/or food & beverage, while balancing complex stakeholders and fast-moving timelines., • A clear communicator who can influence across disciplines and levels, and who values high standards and attention to detail., • Comfortable in ambiguity, able to create structure, and excited to build repeatable processes. What You'll Own --------------- • Lead the US construction function, setting strategy, standards, and operating rhythm to support rapid growth., • Deliver an aggressive annual new café opening plan, building the team, tools, vendor network, and operating cadence required to consistently open many sites each year., • Manage, mentor, and develop a team of Senior Project Managers; define resourcing plans and hire to scale as needed., • Own project delivery for new store builds and remodels initiatives from pre-construction through turnover and punch-list., • Establish and maintain project schedules, scopes, budgets, and risk mitigation plans; provide clear reporting to leadership., • Drive vendor and partner performance including general contractors, subcontractors, architects/engineers, expeditors, and consultants., • Partner with Real Estate and Design to confirm site feasibility, optimize constructability, and protect the customer and brand experience., • Ensure compliance with building codes, permitting requirements, safety standards, and Blank Street policies., • Build and continuously improve tools and processes (playbooks, templates, cost benchmarking, closeout standards, lessons learned)., • Oversee procurement and cost control practices, change order management, and forecasting accuracy., • Lead handoff to Operations and Facilities, ensuring readiness, documentation, and smooth openings. Requirements ------------ • 10+ years of construction and/or project management experience, including significant experience delivering commercial retail/hospitality projects., • 5+ years leading teams, with demonstrated success developing talent and creating accountability., • Proven track record delivering multiple concurrent projects across varied geographies., • Deep knowledge of the full construction lifecycle including budgeting, scheduling, contracts, permitting, and closeout., • Strong financial acumen with experience managing capital budgets, forecasting, and change control., • Working knowledge of US building codes, safety practices, and contractor management best practices., • Willingness to travel regularly to US project sites as needed., • Authorized to work in the United States. Benefits & Perks ----------------- • $170,000 - $190,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Hospitality & Operations Lead (Lead Barista with Lead Management Skills)
    Hospitality & Operations Lead (Lead Barista with Lead Management Skills)
    17 days ago
    Full-time
    Carroll Gardens, Brooklyn

    About Light Switch Light Switch is a neighborhood coffee shop and bar opening in Carroll Gardens, Brooklyn. By day, we serve specialty coffee, pastries and light fare. By night, we transition into a relaxed social environment serving beer, wine, spritzes and shareable food offerings. We are seeking Hospitality & Operations Leads to join our opening leadership team. These roles are responsible for helping establish service standards, training team members, maintaining operational excellence and delivering exceptional guest experiences across both daytime and evening service. Working alongside the co-founders of the business Henry and Mark. This is an opportunity to play a key role in building a new hospitality business from the start. Position Summary The Hospitality & Operations Lead is a hands-on lead role responsible for overseeing front-of-house operations, supporting daily business performance and ensuring an outstanding guest experience throughout all trading periods. This role requires flexibility to lead both coffee service and evening beverage service, while acting as a role model for hospitality, teamwork and operational execution. The successful candidate will be equally comfortable leading a busy morning coffee rush, coaching team members during service and hosting guests during evening operations alongside the rest of the team. Key Responsibilities Guest Experience & Hospitality ● Deliver exceptional hospitality and create memorable guest experiences ● Build relationships with regular guests and foster community engagement ● Resolve guest concerns professionally and confidently ● Ensure service standards are consistently executed throughout the day and evening Coffee Operations ● Prepare and serve specialty coffee beverages to company standards ● Monitor coffee quality and consistency ● Support coffee training and ongoing development of team members ● Maintain espresso equipment and coffee workstations Evening Beverage Operations ● Serve beer, wine and spritzes to company standards ● Support beverage menu development and seasonal offerings ● Maintain beverage quality, presentation and service standards ● Ensure compliance with responsible alcohol service practices Leadership & Training ● Lead shifts and act as the senior team member on duty ● Train, coach and develop hospitality team members ● Support onboarding of new hires ● Drive accountability for service, cleanliness and operational standards ● Foster a positive and collaborative team culture Operations & Administration ● Open and close the business according to established procedures ● Perform cash handling and end-of-day reconciliation ● Monitor inventory levels and communicate ordering requirements ● Assist with receiving deliveries and stock management ● Ensure compliance with food safety and health regulations Business Performance ● Drive sales through guest engagement and product knowledge ● Support achievement of labor and operational goals ● Identify opportunities to improve efficiency and guest satisfaction ● Act as a trusted partner to ownership in day-to-day operations Qualifications Required ● Minimum 2-3 years hospitality experience ● Experience in specialty coffee (experienced barista), restaurants, bars or hospitality operations ● Strong leadership and communication skills ● Proven ability to perform in a fast-paced environment ● Passion for hospitality and guest experience ● Flexible availability including mornings, evenings and weekends ● Food Handler certification Preferred ● Experience leading shifts ● Specialty coffee experience ● Wine, beer or beverage service experience ● Experience with Toast POS ● Experience in a new start-up operation. What Success Looks Like ● Outstanding guest experience across all dayparts. ● Consistent coffee and beverage quality ● Strong team culture and engagement ● Well-executed openings, closings and shift transitions ● Operational excellence throughout both daytime and evening service ● Positive contribution to the growth and reputation of Light Switch Compensation ● Competitive hourly wage ● Participation in tip pool ● Leadership development opportunities ● Opportunity for future advancement as the business grows Schedule Full-time position averaging 35-40 hours per week with a mixture of morning, daytime, evening and weekend shifts. But we are flexible depending on the individual's needs. This role ideal requires flexibility to support both coffee and evening beverage operations. Or specifically one day-part throughout the week and weekend.

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  • Housing program manager
    Housing program manager
    25 days ago
    $4000–$4500 monthly
    Full-time
    Williamsburg, Brooklyn

    Housing Programs Operations Manager We are seeking a seasoned and driven Operations Manager to lead our Housing Programs rental division. This is a high-impact leadership role responsible for the day-to-day performance of our rental operations team — ensuring every deal moves efficiently, every relationship is protected, and every client is served with excellence. About the Role: You will serve as the operational leader of our housing programs division, overseeing the full rental lifecycle while managing a team of leasing agents and maintaining critical relationships with landlords, management companies, ownership groups, and clients. This role demands someone who can zoom out to see the big picture and zoom in to solve problems before they become roadblocks. Core Responsibilities: • Direct the daily workflow of the rental operations team, ensuring accountability and efficiency at every stage, • Coach and support leasing agents throughout the full leasing cycle — from inquiry through executed lease and move-in, • Build and maintain strong working relationships with landlords, property management companies, ownership groups, and program clients, • Oversee the accuracy and timeliness of all applications, documentation, and compliance requirements, • Monitor deal pipelines, identify bottlenecks, and resolve issues proactively before they impact closings, • Drive continuous improvement in team structure, processes, and operational systems, • Serve as the point of escalation for complex cases, voucher-related challenges, and landlord negotiations What You Bring: • Proven leadership or management experience, ideally in real estate or housing services, • Deep knowledge of NYC rentals, housing assistance programs, and voucher-based leasing (Section 8, CityFHEPS, FHEPS, or similar), • Exceptional organizational skills with the ability to manage multiple priorities in a fast-moving environment, • Strong communicator and relationship builder — with clients, landlords, and internal teams alike, • A solutions-first mindset and the ability to make sound decisions under pressure Why This Role: This is an opportunity to take real ownership of a growing housing programs division and make a meaningful difference — both for the team you lead and the clients you serve. To apply, please submit your resume and a brief overview of your relevant experience.

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  • Bus Driver
    Bus Driver
    1 month ago
    $35 hourly
    Full-time
    Long Island City, Queens

    Overview Join our dynamic team as a Coach Bus Driver, where your passion for safe, reliable transportation meets the opportunity to make a positive impact on passengers’ journeys. In this energetic role, you will be responsible for transporting passengers efficiently and comfortably across various routes, ensuring safety and excellent customer service at all times. Whether guiding school children, seniors, or community members, your expertise will help create smooth, enjoyable travel experiences. We value drivers who are motivated, attentive, and dedicated to maintaining the highest standards of safety and professionalism. Duties • Safely operate coach buses on scheduled routes, adhering to traffic laws and company policies, • Provide exceptional customer service by assisting passengers with boarding, seating, and inquiries, • Maintain communication with dispatchers and team members to coordinate routes and address any issues promptly, • Conduct pre-trip inspections to ensure vehicle safety and mechanical readiness, • Manage behavior and ensure passenger safety during trips, especially when working with children or senior citizens, • Keep accurate records of trips, mileage, and any incidents or maintenance needs, • Support the transportation of diverse groups including school children, seniors, or community members with care and professionalism Requirements • Valid commercial driver’s license (CDL) with appropriate endorsements for bus driving, • Proven experience in bus driving, • Strong communication skills in English; bilingual abilities are a plus for serving diverse communities, • Knowledge of vehicle mechanics and basic troubleshooting to perform routine inspections, • Excellent driving record with a focus on safety and behavior management skills, • Ability to handle stressful situations calmly and effectively while maintaining a positive attitude Join us in delivering safe, friendly transportation that keeps communities connected! We’re looking for motivated drivers who are eager to serve others while showcasing their driving expertise. If you’re passionate about providing outstanding service and ensuring passenger safety every mile of the way, we want to hear from you!

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  • Store Manager
    Store Manager
    1 month ago
    $24–$27 hourly
    Full-time
    Manhattan, New York

    At Baked by Melissa, we don’t just sell cupcakes—we deliver a premium, joyful, and memorable guest experience rooted in exceptional service and thoughtfully crafted products. Our bite-size treats are beloved nationwide, and our in-store experience is the heart of the brand. As a Store Manager, you will be responsible for overseeing the daily operations of our kiosk, ensuring the store is fully staffed, operationally prepared, and set up for success. This full-time position requires strong ownership, flexibility, and accountability, as you will manage a team of 6-9 retail employees. You must be able to seamlessly shift between leading as a manager and executing as a hands-on associate when needed, consistently representing the brand at the highest level. Key Responsibilities: • Store Leadership & Performance: Take full ownership of store performance by delivering against sales plans and KPIs (AOV, conversion, traffic). Proactively monitor business trends and lead the team to drive results, ensuring consistent execution of operations, team standards, and customer experience., • Operational Excellence: Own full accountability for the assigned store being open, staffed, and operationally ready at all times. Ensure the store consistently meets company standards for opening, closing, cleanliness, and overall readiness. Confidently step in as needed, at times operating as the sole team member, to deliver a best-in-class customer experience. Oversee ordering of store supplies within budget and maintain proper inventory levels to avoid disruptions., • Team Management & Development: Create and manage weekly store schedules aligned with business needs and payroll budgets, monitoring labor spend to meet financial targets. Proactively plan for coverage, acting as the primary point of contact for call-outs and gaps, and partnering with regional leadership to resolve staffing needs. Support hiring efforts, maintain a strong bench of trained team members, and carefully review/approve weekly timecards. Lead, coach, and develop Sales Associates in partnership with the Retail Talent & Development Manager to meet performance expectations and execute training programs., • Customer Experience: Ensure teams consistently deliver a best-in-class, on-brand customer experience, leading by example through energy, product knowledge, and service standards. Address and resolve customer concerns quickly and professionally., • Business Communication & Meetings: Participate in weekly retail meetings, confidently speaking to store performance, traffic trends, sales barriers, and staffing challenges. Communicate proactively and transparently, bringing solutions to identified issues. Qualifications: • 2 years of retail management experience (multi-unit experience preferred but not required)., • Strong leadership and team development skills., • Ability to problem-solve quickly and manage multiple priorities., • Excellent communication and organizational skills., • Ability to work 35-40 hours per week, including a flexible schedule with possible nights, weekends, and holidays., • This role is in-person, and all administrative duties must be completed on-premises. What Success Looks Like: • Stores are consistently staffed, operationally sound, and customer-ready., • Teams are engaged, well-trained, and performing to expectations., • Scheduling gaps are proactively solved without disruption to the business., • Strong ownership of store performance and accountability across teams, with the ability to articulate successes and opportunities regularly, demonstrating a true business owner mindset., • Store Manager performance is incentivized based on results.

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  • Assistant Manager
    Assistant Manager
    1 month ago
    $66000 yearly
    Full-time
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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