Emergency medicine jobs in Yonkers, New York - Page 2Create job alerts

Foreign graduates may apply if they have a permanent certificate from the Educational Council of Foreign Medical Graduates ★ Must have a current license to practice medicine in the United States, District of Columbia or Puerto Rico ★ Must be eligible for board certification ★ Must have complet

Cater to a diverse population with a low-volume ED with a high acuity directly, providing a dynamic and challenging. With its rich cultural diversity, beautiful parks, iconic landmarks, and vibrant neighborhoods, the Bronx offers a unique blend of urban excitement and community warmth.

Job Description Physician Practice Enhancement is seeking a BE/BC Emergency Medicine Physician for a Full Time position at Bergen NewBridge Hospital in Paramus. Our Emergency Department is going through renovations to expand and improve services. Position to start in 90-120 days New 24 hr APC coverage Shifts are days and night rotating 12 hr shifts - 7a-7p and 7p-7a EMR - Paragon New Grads Welcome No visa sponsorship Physicians to be paid as Independent contractor with LLC Overview: We are seeking a skilled Emergency Medicine full time Physician to join our dynamic healthcare team. As an Emergency Medicine Physician, you will play a crucial role in providing immediate medical care to patients in emergency situations. Duties: • Diagnose and treat a wide range of acute illnesses and injuries, • Perform medical procedures including airway management and medication administration, • Coordinate with multidisciplinary teams to ensure comprehensive patient care, • Respond to medical emergencies with speed and efficiency, • Utilize advanced medical knowledge to make critical decisions under pressure Requirements: • Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO) degree, • Completion of residency in Emergency Medicine, • American Board certification in Emergency Medicine, • NJ Medical License rotating days and nights 12 hr shifts 7a-7p 7p-7a

Job Description Physician Practice Enhancement - PPE is seeking an experienced Emergency Medicine Physician to join our team as a Per diem Position at St. Joesphs in Yonkers, NY. St. Joseph's has served Yonkers and the surrounding communities of lower Westchester and northern Bronx with patient centered quality focused inpatient and outpatient care including specialized programs such as cardiology, orthopedics, family medicine and wound care as well as advanced emergency treatment. Shifts will be Weekdays 1pm-11pm and Weekends 7am-7pm Must have a valid unrestricted NY Medical License The ideal candidate will provide immediate medical care to patients in an emergency setting, demonstrating expertise in various medical specialties and delivering high-quality patient care. Responsibilities • Diagnose and treat patients in the emergency department, • Respond to medical emergencies and provide timely interventions, • Perform medical procedures as necessary, • Collaborate with multidisciplinary teams to ensure comprehensive patient care, • Maintain accurate medical records and documentation, • Stay current with advancements in emergency medicine practices Requirements • Medical degree from an accredited institution, • Board certification in Emergency Medicine, • Post-residency experience in an emergency department setting, • Proficiency in medical terminology and imaging interpretation, • Ability to phlebotomize and perform minor surgical procedures, • Strong communication and interpersonal skills Join our team of healthcare professionals dedicated to providing exceptional emergency care to our community. Apply now to make a difference in the lives of those in need!

Job Description Physician Practice Enhancement - PPE is seeking an experienced Emergency Medicine Physician to join our team as a Per diem Position at St. Joesphs in Yonkers, NY. St. Joseph's has served Yonkers and the surrounding communities of lower Westchester and northern Bronx with patient centered quality focused inpatient and outpatient care including specialized programs such as cardiology, orthopedics, family medicine and wound care as well as advanced emergency treatment. Per Diem days and nights shifts available Must have a valid unrestricted NY Medical License The ideal candidate will provide immediate medical care to patients in an emergency setting, demonstrating expertise in various medical specialties and delivering high-quality patient care. Responsibilities • Diagnose and treat patients in the emergency department, • Respond to medical emergencies and provide timely interventions, • Perform medical procedures as necessary, • Collaborate with multidisciplinary teams to ensure comprehensive patient care, • Maintain accurate medical records and documentation, • Stay current with advancements in emergency medicine practices Requirements • Medical degree from an accredited institution, • Board certification in Emergency Medicine, • Post-residency experience in an emergency department setting, • Proficiency in medical terminology and imaging interpretation, • Ability to phlebotomize and perform minor surgical procedures, • Strong communication and interpersonal skills Join our team of healthcare professionals dedicated to providing exceptional emergency care to our community. Apply now to make a difference in the lives of those in need!

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. Employment type: • Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits, • Treating patients in-office or in testing centers as well as conducting occasional tele-health visits, • Continuous learning during weekly Clinical Rounds and through other modalities, • Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams, • Utilization of your specific clinical training and opportunities to perform in-office procedures, • Enrolled in, or have completed, an accredited Family Medicine or Medicine/Pediatrics residency program, • Practiced at least 2 of the last 5 years in an outpatient primary care setting seeing all ages (0+), • Board certified in Family Medicine or Medicine/Pediatrics, or Board Eligible with plans to obtain board certification within 1 year of your One Medical start date, • A passion for human-centered primary care, • The ability to successfully communicate with and provide care to individuals of all backgrounds, • The ability to effectively use technology to deliver high quality care, • Clinical proficiency in evidence-based primary care, • The desire to be an integral part of a team dedicated to changing healthcare delivery, • An openness to feedback and reflection to gain productive insight into strengths and weaknesses, • The ability to confidently navigate uncertain situations with both patients and colleagues One Medical is committed to fair and equitable compensation practices. The base salary range for this role is $252,000 to $268,000 per year based on a full-time schedule. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans. For more information, visit Relocation assistance may be available for this role. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job DescriptionPPE is seeking a compassionate, skilled, and team-oriented Physician Assistant/Nurse Practitioner to join our Emergency Department at Bergen New Bridge. You will be focusing on patients with acute behavioral and mental health needs. The ideal candidate will provide high-quality care in collaboration with emergency physicians, psychiatrists, and other behavioral health professionals in a fast-paced setting. Job Responsibilities Perform comprehensive medical assessments for patients presenting with behavioral health crises. Initiate and manage treatment plans, including pharmacologic interventions Collaborate with emergency physicians, psychiatrists, social workers, and nursing staff to provide integrated care Order and interpret diagnostic tests as needed Participate in disposition planning, including referrals, transfers, or inpatient admissions Ensure accurate and timely documentation in the electronic health record (EHR) Educate patients and families on diagnosis, treatment, and follow-up care Qualifications Current and unrestricted Physician Assistant/Nurse Practitioner license in NJ Graduation from an accredited program Board Certified DEA licensure and prescriptive authority BLS and ACLS certification (required); PALS preferred Minimum of 1–2 years' experience in emergency medicine, or behavioral health preferred. Psych training is not required. Excellent clinical judgment, communication, and critical thinking skills Ability to work independently and as part of a multidisciplinary team Comfortable managing high-acuity behavioral health patients in an emergency setting Working Hours Full-time (typically 36–40 hours/week); includes evenings, weekends, and holidays as required by department coverage needs. Schedule is 7a-7p and 7p-7a. Skills Minimum of 1–2 years' experience in emergency medicine, or behavioral health with a passion for Psych We are seeking a dedicated professional who brings not only clinical expertise, but also compassion and understanding to every patient interaction, ensuring respectful and empathetic care."

Job DescriptionSeeking Per Diem ER physician - Competitive pay; Low acuity Ketamine Infusion Clinic Keta Medical Center is currently seeking a per diem (contractor) emergency room physician with at least five years of post-residency experience to join our Ketamine infusion clinic. This role offers competitive pay and the opportunity to work in a supportive and pleasant environment. Details: • Location: New Rochelle, NY, • Compensation: $175 per hour weekday; $240 per hour weekend., • Active New York State medical license, • Board certification in emergency medicine required., • Five years of post-residency experience in emergency medicine preferred, • Familiarity with ketamine therapy is a plus but not required

DocCafe has an immediate opening for the following position: Physician - Emergency Medicine in Yonkers, New York.

DocCafe has an immediate opening for the following position: Physician - Emergency Medicine in New Rochelle, New York.

Physician run emergency medicine group in north Jersey needs a Adult ABEM or ABIM with 5+ ys ED experience. This very stable and growing group is adding new physicians to maintain their quality of care.

Seeking a Locums Emergency Medicine Physician Assistant in New York Coverage dates: ASAP - Ongoing Shift times are 7am-7pm/ 7pm-7am - MAIN ED; 12pm-12am plus weekend Required Procedures - Suturing, Reductions, Splinting, Wound Care, etc.

DocCafe has an immediate opening for the following position: Nurse Practitioner - Emergency Medicine in Teaneck, New Jersey. Plus, set up e-mail alerts for when new jobs are added that meet your search criteria.

CityMD New Jersey (Bergen County).

Job Description: Emergency Medicine Physician Location: Near Yonkers, NY Are you an Emergency Medicine (EM) physician looking for a dynamic, fulfilling, and (dare we say) exciting career opportunity? We re seeking a full-time EM physician to join our exceptional team in a fast-paced hospital near Yo

Collaborate closely with the Emergency Medicine and Hospitalist teams. A growing and well-respected healthcare organization is seeking a Board-Certified MD in Emergency Medicine to join their expanding team in New Rochelle, NY. Responsibilities include providing high-quality emergency medical care a

Board Certified Emergency Medicine Physicians (MD/DO). This is a premier opportunity for physicians looking to join a streamlined, low-acuity Emergency Medicine program supported by a robust clinical infrastructure and integrated with one of the most respected health systems in New York. LocumJobsOn

LocumJobsOnline is working with CompHealth to find a qualified Emergency Medicine MD in Mount Vernon, New York, 10550!.

DocCafe has an immediate opening for the following position: Physician - Emergency Medicine in Bronx, New York. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. Physician and Advanced Practice Job Search:.

Physician Assistant/Nurse Practitioner. The ideal candidate will provide high-quality care in collaboration with emergency physicians, psychiatrists, and other behavioral health professionals in a fast-paced setting.

Physician run emergency medicine group in north Jersey needs a Adult ABEM or ABIM with 5+ ys ED experience. This very stable and growing group is adding new physicians to maintain their quality of care.

Locum Tenens Emergency Medicine Physician Opportunity in New York Are you a dedicated Emergency Medicine Physician seeking a locum tenens role in a dynamic healthcare setting? Join a well-regarded facility located in New York, and provide crucial medical care to the community.Enjoy the charm of the

DocCafe has an immediate opening for the following position: Nurse Practitioner - Emergency Medicine in Teaneck, New Jersey.

Minimum of 6 months experience in Urgent Care or Emergency Medicine. Impact Recruiting Solutions is currently seeking a Nurse Practitioner to fill an opening with an Urgent Care facility located in Bronx, New York. Must have at least 6 months of experience in Urgent Care or Emergency Medicine.

Physician Affiliate Group of New York (PAGNY).NYC Health + Hospitals/Jacobi and North Central Bronx.Jacobi Medical Center is a 457-bed, Level I Trauma Center and North Central Bronx Hospital (NCB) has 213 licensed beds.To this day, Jacobi and NCB remain respected leaders in emergency medicine, traum

Physician Practice Enhancement (PPE) is seeking an experienced Nocturnist Emergency Medicine Physician for Bergen New Bridge, a not-for-profit safety net facility which provides high-quality comprehensive services, including acute and ambulatory care from Rutgers New Jersey Medical School and commun

Job Description Physician Practice Enhancement is seeking a Nurse Practitioner for a full time position at St. Joesph's medical center in Yonkers, NY. New grads are welcome to apply Since 1988, Josephs Medical Center has served Yonkers and the surrounding communities of lower Westchester and Northern Bronx with patient centered quality focused inpatient and outpatient care. We are currently seeking an Experienced PA or NP to work in our Emergency Department for a full time position. Shifts will range from 9-12 hrs consisting of Mornings, Evenings and weekends. NY PA or NP licensed required. No visa sponsorship Joining our team offers the opportunity to work in a challenging yet rewarding environment where you can make a real difference in patients' lives. If you are a dedicated Emergency Medicine Physician Assistant looking to contribute your expertise in emergency care, we welcome your application.

Job Description Physician Practice Enhancement is seeking an experienced Physician Assistant/Nurse Practitioner for St Joseph's Hospital in Yonkers, NY Emergency med PA or NP Per diem Shifts available NY PA or NP license required 10 hr shifts Emergency Medicine experience preferred Since 1988, Josephs Medical Center has served Yonkers and the surrounding communities of lower Westchester and Northern Bronx with patient centered quality focused inpatient and outpatient care. Joining our team offers the opportunity to work in a challenging yet rewarding environment where you can make a real difference in patients' lives. If you are a dedicated Emergency Medicine Physician Assistant looking to contribute your expertise in emergency care, we welcome your application. 7am to 5 pm

Job Description Unleash total career flexibility as an independent veterinary contractor with Vetco, a division of Petco, The Health + Wellness Company. We're on a mission to improve the lives of pets and pet parents. A vital part of our mission is making high-quality veterinary care more accessible to pets in your community. You can enjoy multiple benefits while working with Vetco as a relief veterinarian! We offer flexible online booking so you can achieve the ultimate work-life balance. You select your shifts with no minimum or maximum number required. We have a variety of weekend and weekday hours available for selection. You determine your rate for each relief shift chosen. Continue practice activities outside of Vetco shifts and enjoy NO agency fees! Our appointment-based model helps manage traffic and gets you out the door on time. We have trained, experienced staff to manage operations, so you can focus on delivering the best care and patient experience possible. Stay in the know with our monthly newsletter that highlights policy and product updates and clinic news. Enjoy a 15% Petco discount to help you spoil your pets on all products and services What's the difference between Vetco Vaccination Clinics and Vetco Total Care Hospitals? VETCO VACCINATION CLINICS offer wellness examinations, preventive vaccinations and medications, heartworm testing, and microchip insertion. No surgeries, emergencies, or sick visits. A trained staff runs operations, transactions and helps to safely restrain pets. Clinics are located inside Petco retail locations. Appointments help manage traffic to get you out the door on time. VETCO TOTAL CARE HOSPITAL relief shifts include preventive care, diagnostic workups, outpatient surgeries, and dental procedures. You will partner with the area medical director before your shifts to review the comfort level of cases. Hospitals are equipped with digital patient records, surgical suite, Butterfly IQ+ handheld ultrasound imaging, digital and dental X-ray, Vetology Radiograph Interpretation AI, and on-site labs. Licensed and trained hospital staff. No overnights or emergency on-call. The appointment-based model helps manage traffic and gets you out the door on time! REQUIREMENTS • Doctor of Veterinary Medicine state license in good standing, • Appropriate state-specific licensing to perform all shift functions including the ability to perform blood draws & administer vaccines, • DEA in good standing preferred for full-service Vetco Total Care hospital relief shifts, • Ability to provide Professional Liability Insurance + license defense policy, • Compliance with all local state and federal mandates HOSPITAL & CLINIC LOCATIONS Vetco Total Care hospitals and Vetco Clinics provide access to high-quality veterinary care in 48 states, with new locations opening soon. Ask us about hospitals and clinics near you. Send an email or schedule a call directly with one of our Talent Advisors to learn more! Explore all open shift locations on the Vetco Clinics website. Job Posted by ApplicantPro

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG is always the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! ABOUT THE EXTERNSHIP VEG's Veterinary Technician Student Externship Program gives vet tech students hands-on experience in emergency medicine while working alongside our credentialed, emergency veterinary technicians. Students will focus on honing their emergency skills including obtaining patient vitals, processing laboratory samples, caring for hospitalized patients, triaging emerging cases, and collaborating in a fast-paced environment. If you're as interested in emergency medicine as we are, we'd love to have you! Note: This is an unpaid externship and rabies vaccinations are required unless your school's rabies mitigation policy allows you to be unvaccinated and still handle unvaccinated pets. • Flexibility: YOU Choose the length of your externship to meet your school's requirements, • Location: YOU choose where you'd like to extern (depending on hospital bandwidth), • Mentorship: YOU will be supported by a credentialed veterinary technician, • Focus: YOU will be fully-immersed in what emergency medicine truly entails REQUIREMENTS • Currently enrolled in an AVMA accredited veterinary technology or veterinary nursing program (or one actively seeking accreditation) and will be in a class that requires externship hours and/or skills. This application is not for veterinary students or veterinary assistant students - only veterinary technology or veterinary nursing students., • Your externship must need to begin within 6 months of application., • You must be vaccinated for rabies unless your school's rabies mitigation policy allows unvaccinated students to handle unvaccinated animals.

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! WHO WE NEED We are looking for a talented, friendly and energetic Emergency Veterinarian to join the VEG family! You are someone who is energized by helping people. In fact, you LOVE people and are passionate about solving their pet problems. Someone who is excited by the challenge of emergency medicine and seeks every opportunity to be a superhero to their customer. If you're the ideal candidate, you'll: * Have earned a DVM or equivalent degree * Be fulfilled by helping others * Thrive in team-oriented environments (think hospital retreats, huddles, team dinners, happy hours and more!) * Have a 'glass half full' attitude and a sense of humor! * Live and breathe emergency medicine * Be passionate about emergency surgery (the soft tissue kind!) WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: * Industry-leading compensation + signing bonus + monthly bonuses * 401K w/ company match * Health, Vision, and Dental Insurance * Paid parental leave - 10 weeks of paid leave at 100% of regular salary * Unlimited Continuing Education (CE) + a $2,500 annual stipend to put towards the travel and accommodations needed to attend the CE * Something new every day - you'll never be bored in emergency medicine * We build our hospitals from scratch. You'll be using all of the latest equipment and technology. * Growth‌ and relocation ‌potential‌ ‌ ‌ * Generous employee pet discount * Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc! * Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job DescriptionSalary: Are you looking to finally partner with an outstanding management team to build the premier Emergency and Critical Care service in Westchester County? Our hospital is a newly renovated 16,000 square 24-hour referral and emergency hospital located in Yonkers, NY. We are under New management and house a team of 100 caring professionals in various disciplines, including Emergency Medicinewith 24/7 Patient Care, Internal Medicine,Radiation Oncology,Medical Oncology, and Surgery. We are looking for a Veterinary Cardiologist who shares our passion for patient care and is looking for a collaborative environment to build their dream service. We value diversity, and embrace a creative, patient-centric approach to leadership. We are also committed to an exceptional experience for patients, clients, referral partners and employees, as well as our teams growth and development. With weekly all team collaboration meetings we strive to live our one-team approach, we are all in this together! As you would expect, our state-of-the-art facility offers our doctors and patients cutting edge technology and equipment, including a 16 slice Toshiba CT, 1.5T GE MRI, TruBeam Radiation (with Stereotactic and IMRT capabilities), Sonocure Ultrasound Aspirator, Operating Microscope, ScopioLabs Cytologic Microscopic Telemedicine, GE Logic S8 Vet Ultrasound, Jet Ventilator, Storz and Olympus Scopes, Arthrex Tower, Fluoroscopy and Physical Therapy Suite with Underwater Treadmill. Additional supporting technologies include IDEXX, Nova, CUBEX, Urinalysis SediVue, PT/PTT equipment. As well as in-house labs, Antech Imaging Services, and the latest innovative technology for PIMS utilizing EzVet and Smartflow through mobile device platforms. Enjoy working/living in affluent Westchester County with a short train or car ride to Manhattan. Youcan live in the suburbs with easyaccess to the vibrant culture that NYC offers. Alternatively, choose to live in NYC and have an easyreverse commute. To begin your journey, contact Bobbi Vasile, CVPM at .

MD Medical Doctor Physician Emergency Medicine Emergency Department ER ED EM. Immediate need for a full time ED physician board certified ( or new grad).

Our client seek board-certified physicians who are Emergency Medicine or Family Medicine •The facilities are staffed with highly trained and motivated individuals who operate one of the most advanced administrative systems in healthcare today.

Emergency Medicine Physician at Integrity Locums summary:. An Emergency Medicine Physician provides urgent care services on a per diem basis, handling an average of 30-40 patients daily. Emergency Medicine, urgent care, physician, suture, X-rays, per diem, clinical procedures, patient care, EMR, loc

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever. WHO WE NEED A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG. WHAT YOU'LL DO Your Mission: Define the customer's experience through Service, Focus, and Participation. Service: • Answer incoming calls immediately and with a smile, • Manage incoming customer communications (email, text messages, phone calls), • Record call information accurately such, as referring vet information, • Ensure phone calls get transferred to a doctor quickly for anything medically related, • Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in, • Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks, • Offer them beverages or snacks, and find ways to deliver a unique and curated experience, • Listen to customers' needs with the intent to understand, • Take ownership of customer complaints, be empathetic, and work to resolve them quickly, • Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service, • Invite customers to provide feedback by completing a survey, • Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency, • Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion, • Accompany customers to the exit and thank them for trusting us with their pet's care, • Engage in conversations with customers while they are waiting, • Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team, • Update or provide feedback to the nurses and doctors about customers needs, • Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs, • Educate customers on end-of-life details such as cremation options, • Call/text customers 24 hours after their visit to follow up on their pet's care, • Ensure customers are invited to stay with their pet, • Identify creative opportunities for customer participation in a valuable and safe way, • Celebrate and capture special moments, with permission from the customer, • Create a personalized experience for the customer and their pet WHAT YOU'LL NEED: • 2+ years of experience in a customer service role, • Advanced proficiency in computer programs and practice management software, • Highly organized with strong attention to detail, • Ability to communicate with anyone and everyone, • Strong multitasking skills, • High emotional intelligence. You can 'read a room' and plan and act accordingly, • Adaptable and amenable in 'high stakes' environments, • A natural people pleaser, • Must present yourself with a professional and approachable demeanor WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: • Industry-leading‌ ‌compensation‌ ‌ ($19.50 - $22.50/hr), • 401K w/ company match, • Health, Vision, and Dental Insurance, • Paid parental leave - 10 weeks of paid leave at 100% of regular salary, • Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career!, • Flexible work schedules for a true work-life balance, • Something new every day - you'll never be bored in emergency medicine, • We build our hospitals from scratch. You'll be using all of the latest equipment and technology., • Generous employee pet discount, • Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!, • Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!