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Job Description About Paradigm Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks, Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world. What is the role? As an entry-level Customer Onboarding Specialist with one of our leading products, PracticePanther, you will be responsible for providing exceptional onboarding and customer experience through our customers' lifecycles. We are looking for a candidate who can maintain strong client relationships while operating in a nimble, fast-moving environment. The ideal candidate will be able to communicate with customers professionally, train customers on the software, resolve inquiries in a timely manner, be the voice of customers, and mitigate technical requests. In this role, you will: • Become a PracticePanther expert and offer personalized service to show the value of the product for long term use with your portfolio of clients., • Onboard & train customers on how to best utilize the software and consult clients on how the system can be used to increase efficiency in their day-to-day., • Be responsible for the management of a portfolio of clients to foster long-term business relationships., • Respond to customer support inquiries as quickly and accurately as possible via chat or phone., • Work collaboratively with other departments to resolve issues and deliver great customer experiences., • Work collaboratively with Customer Support to flag, escalate, and resolve requests from accounts., • Create, own, and execute onboardings for new and existing clients., • Collect and manage product feedback from clients to share with our product team and participate in conversations advocating for an improved client experience., • Improve client satisfaction and retention., • Drive product adoption, share best practices, implement growth, and optimize strategies to drive maximum value and success with new and existing customers., • 1-3 years of experience in a customer support, onboarding, or similar role, ideally in a SaaS environment, • Project management skills, • Experience leading initiatives and succeeding in a team environment, • High-growth or early-stage startup experience is preferred, • Must be patient, empathetic, and have great communication skills, • Self-started and resourceful, • Data driven, • Strong interpersonal skills to work collaboratively with different departments, • Comfortable with technology and learning new software, • Ability to handle escalated customer issues, • Self-motivated, diligent, and can inspire others, • Excellent verbal and written communication skills, • Organized, detail oriented, and able to manage multiple tasks, • Must be personable and enjoy working in a client-facing role, • Competitive salary, • Paid vacation + sick and parental leave, • Remote working flexibility, • Budget for home office improvements, • Company culture that encourages work/life balance, • 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants, • Bi-annual company retreats and many other fun activities to bring our team together as often as possible!

Job DescriptionAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. The Role We are looking for a Sales & Event Coordinator to partner with and assist the sales team to achieve established revenue goals and service metrics. This critical role will support the sales manager with conducting onsite tours, following up on new active groups, and managing all sales-related client & internal communication regarding reservations and billing. Additionally, you will be the on-site point of contact for all events; you will ensure seamless execution and client satisfaction. You will report to the Hotel General Manager and work closely with the Area Sales Manager while also acting as a liaison between Sales, Reservations, GX, Billing, and Operations. About the Team Kasa's Sales team drives revenue growth and builds direct guest and client relationships that strengthen our brand. This onsite role works directly with the property operations team to ensure sales efforts align with day-to-day operations and guest experience. You will also partner closely with the broader Kasa sales organization, collaborating to deepen customer relationships, activate property spaces, and deliver strong performance across the market. Day in the life of a Kasa Sales & Events Coordinator As a Sales & Event Coordinator, your role will be varied, with responsibilities ranging from administrative support to event planning and client interaction. Your tasks may include: Sales & Client Management * Acting as the main point of contact for clients throughout the planning process * Conducting onsite tours showing rooms and event spaces * Creating proposals, drafting contracts, and preparing invoices for events and sales bookings * Assist Sales Managers with reservations, client follow-up, and lead management * Promoting services and supporting sales initiatives to meet revenue targets Event Planning & Logistics * Meeting with clients to understand event or group needs * Preparing group resumes, event outlines, timelines, and "run of show" documents * Researching, booking, and coordinating vendors, venues, catering, and services * Managing event budgets and ensuring expenditures remain on target * Coordinating group rooming lists in Kontrol and maintaining client communication in the Thynk system On-Site Event Execution * Overseeing event setup and breakdown in coordination with onsite staff * Greeting guests, attendees, and clients upon arrival * Troubleshooting event-day issues quickly and professionally * Coordinating staff or vendors and ensuring smooth event flow Administrative Support * Answering and responding to phone and email messages promptly * Distributing incoming mail and maintaining filing systems * Typing correspondence, preparing meeting minutes, and managing data entry * Maintaining accurate records of sales activity, client interactions, and event history * Assisting with inventory and coordinating internal communications Collaboration * Working closely with other departments such as Operations, Finance, Reservations, and Guest Experience * Attending meetings and training sessions as required by management Experience * A warm, friendly, and courteous demeanor with guests, clients, vendors, and team members * Strong organizational and time-management skills with great attention to detail * Effective verbal and written communication skills * Ability to multitask, prioritize, and meet deadlines in a fast-paced environment * Must be computer literate; have experience using Google Workspace tools and products, and the ability to learn new tools quickly * Database management experience * Ability to engage management decision-makers and influencers at any level * Motivated by the attainment of goals and metrics * Able to work independently, self-motivated * Ability to lift, carry, push, or pull objects up to 20 pounds occasionally and up to 10 pounds frequently Plus if... * You've worked in the South Florida market in hotel sales or events * You have prior hospitality experience * You have worked in event planning, catering sales, or venue coordination * You have worked in CRM tools and event-planning software previously In one year, you will succeed at Kasa by having: * Built a strong foundation in Sales, Catering, and Event administrative processes * Developed effective multitasking, organizational, and time-management skills * Gained a reputation for delivering exceptional client and guest service * Contributed to seamless group coordination and successful event execution * Supported revenue growth through strong sales support and client relationship management Curious about the Kasa experience? Save 15% when you book on kasa.comBenefits • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family., • The Pay: The starting base pay range for this role is between $50,000 and $57,000 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits., • Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure., • Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday., • Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage., • Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more! Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Data entry or administrative assistant experience is not needed but can be a bonus. Join Our Team as a Work-From-Home Data Entry Research Panelist!. Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skills and backgrounds

Job Description What is the role? Paradigm is looking for an entry level Payments Sales Specialist to own and manage the cross selling of our integrated payments technology to our existing SaaS user base. Paradigm is the parent company of three unique legal SaaS platforms, each catering to a slightly different customer with different needs. Within each of these SaaS platforms is an additional revenue opportunity via our in-house integrated payments functionality. Your role will be to assist existing SaaS customers to begin using the payments functionality within the software. By doing so, you are part of the team creating and growing a new and additional payments revenue stream for Paradigm. In this role, you will: • Gain a thorough understanding of the online payments industry, • Prospect and identify key decision makers within a company through various platforms, • Grow, organize and maintain a pipeline of prospects, • Achieve and consistently exceed monthly sales goals, • Sell the value of our product to prospects via email and phone, • Manage expectations of our solution and overcome objections, • Create and nurture relationships with customers through creative methods, • Construct new sales collateral as needed (email campaigns, one pagers content, talking points and scripts, etc.), • Own payments sales data and report data to other Paradigm stakeholders, • Develop skills necessary for areas of growth and opportunity within the company, • 1+ years of consultative, B2B sales w/ closing experience, SaaS and FinTech preferred, • Bachelor's Degree preferred, • Recent college graduate looking to jumpstart their career!, • Comfortability with cold calling to build a sales pipeline, • Excellent written communication and conversational skills that radiate enthusiasm, high energy, poise, and confidence, • Passion for sales and a self-driven sense of motivation, • Team player mentality, • Loves to talk to people and is invigorated by convincing others of your point of view in a professional and respectful way, • Has a professional interest in building a career in sales, • Is persistent and not afraid to pick up the phone and speak to users, • Understands the value that payments can add to SaaS products, • Has worked in the payments, FinTech, or financial services industry or has some personal experience working in or around the legal industry and lawyers, • Is self-disciplined and organized, • Is able to consistently achieve daily and monthly goals, • Competitive salary, • Paid vacation + sick and parental leave, • Remote working flexibility, • Budget for home office improvements, • Company culture that encourages work / life balance, • 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants, • Quarterly company retreats and many other fun activities to bring our team together (physically or virtually) as often as possible!

Data entry or administrative assistant experience is not needed but can be a bonus. Join Our Team as a Work-From-Home Data Entry Research Panelist!. Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skills and backgrounds

Join Our Team as a Work-From-Home Data Entry Research Panelist. Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skills and backgrounds whether you've been an administrative assistant, data entry clerk, typist, customer

Job Description What is the role? LollyLaw is looking for an entry-level Sales Account Manager to own the complete sales cycle from start to finish. As the Sales Account Manager, you will fill an extremely important business development and support role within our fun and growing sales team. This is an entry-level position that is saturated with both compensation and growth opportunities based on performance. In this role, you will: • Present engaging product demonstrations using a comprehensive understanding of our software, • Implement strategic outbound email campaigns, • Negotiate with a purpose and close deals quickly, • Aggressively farm a predefined prospect list, • Become our product's go-to expert to prospective clients, • Document, monitor, and report on all key sales interactions and sales cycles, • Forecast your deals, close ratios, and expected net revenue, • 1-2 years of relevant sales experience in a high volume prospecting/lead generation environment, • BA or BS Degree preferred, • Recent college graduate looking to jumpstart their career!, • Must be confident, unrelenting, and proactive during all sales interactions, • Able to learn and apply strategic sales concepts quickly, • Must be an active listener and quick learner, • Confident in overcoming objections, • Excellent verbal, written and presentation skills, • Organized, timely, and analytical, • Communicate efficiently, professionally, and with purpose, • Must be patient, empathetic, and have excellent communication skills, • Data-driven individual, • Strong interpersonal skills to work collaboratively with different departments, • Comfortable with technology and learning new software, • Ability to handle escalated customer issues, • Self-motivated and diligent, • Excellent verbal and written communication skills, • Organized, detail-oriented, and able to manage multiple tasks, • Must be personable and enjoy working in a client-facing role, • Competitive salary, • Paid vacation + sick and parental leave, • Remote working flexibility, • Budget for home office improvements, • Company culture that encourages work / life balance, • 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants, • Bi-annual company retreats and many other fun activities to bring our team together (physically or virtually) as often as possible!