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  • Enrollment & Customer Experience Coordinator
    Enrollment & Customer Experience Coordinator
    2 days ago
    Full-time
    Roselle Park

    Job Title: Enrollment & Customer Experience Coordinator Location: Fusion Dance Centre Reports To: Studio Director / Operations Manager Employment Type: Full-Time (may include evenings & weekends) Position Overview The Enrollment & Customer Experience Coordinator is the primary point of contact for new and returning students and families. This role is responsible for managing the enrollment process, delivering exceptional customer service, and ensuring a positive experience that reflects Fusion Dance Centre’s values of creativity, community, and excellence. Key Responsibilities 1. Enrollment Management • Respond to inquiries regarding class schedules, pricing, and program offerings., • Guide new students and families through the enrollment and registration process., • Manage re-enrollments, waitlists, and class placements., • Maintain accurate student records and class rosters using the studio management system., • Track incoming leads and follow up to maximize enrollment growth and retention. 2. Customer Experience & Communication • Welcome students and parents warmly in person and via phone/email., • Provide clear, professional communication about studio updates, policies, and events., • Address concerns or questions promptly, escalating when necessary., • Help create a supportive, friendly, and family-oriented studio environment. 3. Front Desk & Administrative Support • Manage daily front desk operations during class hours., • Process payments, billing inquiries, and account updates., • Assist with recital preparations, workshops, and studio events., • Coordinate with instructors and staff to ensure smooth class flow., • Maintain cleanliness and organization of the lobby and reception area. 4. Marketing & Engagement Support • Assist with social media posts, email newsletters, and promotional materials., • Support open houses, trial classes, and community events to attract new students., • Collect and track customer feedback to improve services and programs. Qualifications • Associate’s or Bachelor’s degree preferred (Business, Communications, Marketing, or related field)., • Previous customer service, sales, or administrative experience required; performing arts or fitness environment is a plus., • Strong communication, interpersonal, and problem-solving skills., • Detail-oriented with excellent organizational and multitasking abilities., • Proficiency in Microsoft Office, Google Workspace, and CRM/studio management systems (e.g., Jackrabbit, MindBody)., • Positive, friendly attitude and a genuine interest in dance and community culture. Work Schedule • Must be available during studio operating hours, including afternoons, evenings, and select weekends. Compensation & Benefits • Competitive salary based on experience., • Employee discounts or complimentary studio classes., • Opportunity for growth within the studio’s administrative and customer service team.

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  • Facilities Supervisor
    Facilities Supervisor
    19 days ago
    $65000–$68000 yearly
    Full-time
    Manhattan, New York

    About The Shed The Shed is a cultural institution of and for the 21st century. We produce and welcome innovative art and ideas, across all forms of creativity, to build a shared understanding of our rapidly changing world and a more equitable society. In our highly adaptable building on Manhattan’s west side, The Shed brings together established and emerging artists to create new work in fields ranging from pop to classical music, painting to digital media, theater to literature, and sculpture to dance. We seek opportunities to collaborate with cultural peers and community organizations, work with like-minded partners, and provide unique spaces for private events. As an independent non-profit that values invention, equity, and generosity, we are committed to advancing art forms, addressing the urgent issues of our time, and making our work impactful, sustainable, and relevant to the local community, the cultural sector, New York City, and beyond. About the Position The Shed is designed to be a highly adaptable, flexible, and technologically advanced art and performance facility. There are many kinetic elements that provide for a fully deployable building structure and that require specialized maintenance and operational procedures. The Shed seeks a Facilities Supervisor to support these facility operations, including daily maintenance, event operations, and building cleanliness. This position will directly supervise and assist with the repairs, maintenance, and cleaning assignments performed by the Facilities staff as well as vendors and contractors. Reporting to the Associate Director of Facilities, the Facilities Supervisor will assist in coordinating event and programming set-up requirements. Key responsibilities include, but are not limited to • Responsible for aligning customer service with The Shed’s mission to create a best-in-class visitor experience that is welcoming to all, • Lead and motivate the full- and part-time Facilities staff including scheduling, performance management, work assignments, and training, • Responsible for supervising and assisting the Facilities staff in roles including custodial/housekeeping, loading dockmaster, handyperson, laborers, etc., • Assist with the storage, inventory, and distribution of house equipment and cleaning machines, • Perform daily shift updates and pre-event briefings to keep the Facilities team engaged and informed of all activations, • Monitor, track, and record performance of all custodial/housekeeping, loading dockmaster, and handyperson staff, • Complete end-of-shift reports and communicate with management for updates on requests, incidents, and work completed by Facilities staff, • Provide training to Facilities staff that includes cleaning techniques and repairs Other duties as assigned • Qualifications and Qualities, • High school diploma or GED equivalent, • Must have a professional demeanor, • Experience supervising a union workforce in facilities/operations, • Experience in mechanical and technical repairs of a commercial building, • Detail-oriented with exemplary verbal and written communication skills, along with proven leadership ability, • Responds well to constructive feedback, • Ability to stand for the duration of the shift and lift up to 75 pounds, • Able to work a variable schedule including nights, weekends, and holidays, • Able to handle multiple projects simultaneously and manage priorities in fast-paced and high-demand situations while remaining extremely professional and customer-service oriented, • Able to take initiative and think ”bigger picture”, • Ability to communicate effectively with external departments Work Environment Time will be spent in an office with a quiet to moderate noise level and in our gallery and live performance spaces, with often loud and amplified noises. The office environment requires using a computer, phone, and other routine office equipment. Compensation The salary range for this position is $65,000 – 68,000 annually. Compensation will be commensurate with experience. Application Process Interested candidates should complete an application and submit a résumé and cover letter in a Word or PDF document saved as the candidate's first and last name to The Shed's Career Page. The Shed is dedicated to building an equitable environment that is mixed across lines of difference and strongly encourages applications from Black, Indigenous, people of color, women, transgender, and nonbinary candidates. This position will remain open until filled and until a diverse and qualified pool of candidates is identified. Applicants from populations underrepresented in the arts field are strongly encouraged to apply. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or taking the next step in your career path, we will be glad to have you on our radar.

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  • Marketing Assistant
    Marketing Assistant
    1 month ago
    $3500–$5000 monthly
    Full-time
    Manhattan, New York

    Welcome to NM Group! We have recently taken on a new client in our NYC location and are looking to build 2-3 marketing teams around top performers. While this starts as an entry level role, we are looking for longevity. We would like to internally train a few select candidates from an assistant role to a managing director position within the span of a year. It may seems fast, but this is the speed our clients are looking to grow and we have never backed down from a challenge yet. Our ideal candidate: • Passionate about the causes we represent, • Puts integrity above all else, • Great team player, • Comfortable communicating with all different demographics, • Excited to take on leadership responsibilities, • Able to be competitive, but not cut throat, • Not scared of a challenge, • Is local or can be in NYC within 2-3 weeks Responsibilities include: • Set up and execute marketing presentations on behalf of our clients, • Provide daily feedback to team lead and weekly feedback to the account manager, covering all KPIs required, • Site relationship management, • Travel for networking events once every 2-3 months, • Conduct monthly presentations to other team members to check in on progress, • Keep up up date with client initiatives, • Prepare market research prior to any new events, • Suggest additional sources of revenue We are new to NYC and looking to build a strong foundation we can grow from. All of our employees receive paid training, are offered a base salary with the opportunity to earn bonuses and benefits after 90 days. We are looking to fill this role immediately so we will be prioritizing candidates in the local area who can come in for in person interviews. Please apply by sending your resume

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  • Office Manager
    Office Manager
    1 month ago
    Full-time
    Hoboken

    At A Whole New World Academy of Hoboken, we are dedicated to providing a nurturing and inspiring environment where children can thrive socially, emotionally, and academically. Our team is passionate about early childhood education, and we are seeking an organized, dependable, and proactive Office Manager to support the daily operations of our center. Position Summary: The Office Manager is a key member of our administrative team, responsible for ensuring the smooth and efficient day-to-day operations of the school’s front office. This role requires strong organizational skills, attention to detail, and a warm, professional demeanor to interact with families, staff, and vendors. The ideal candidate will be comfortable in a fast-paced environment and have experience in early childhood or educational settings. Key Responsibilities: Serve as the first point of contact for families, staff, and visitors—answering phones, emails, and inquiries in a courteous and professional manner Manage student records, attendance, enrollment documents, and staff files, ensuring accuracy and compliance with state regulations Coordinate school communications including newsletters, reminders, emergency alerts, and parent notifications Support daily operations including staff scheduling, classroom coverage coordination, and supply ordering Assist with billing, tuition collection, and liaising with the school’s accounting/payroll personnel Maintain organized filing systems (paper and digital) for licensing, HR, and parent communications Ensure school compliance with local and state childcare licensing regulations and assist with inspections/audits Manage calendars and appointments for school leadership and help coordinate events, tours, and meetings Provide general administrative support to the Director and other school leadership Uphold the school’s mission, values, and policies in all communications and interactions Qualifications: Minimum 2–3 years of office administration or office management experience; experience in a childcare or educational setting preferred High school diploma required; Associate’s or Bachelor’s degree in Business Administration, Education, or related field preferred Strong computer proficiency (Microsoft Office, Google Workspace, email platforms, student management systems) Excellent written and verbal communication skills Detail-oriented with strong organizational and multitasking abilities Warm, friendly, and professional demeanor Ability to maintain confidentiality and handle sensitive information appropriately Knowledge of New Jersey childcare licensing requirements (preferred but not required)

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  • HR Manager
    HR Manager
    2 months ago
    $19–$25 hourly
    Full-time
    Central Ward, Newark

    Job Title: Human Resources Manager Location: Newark, NJ Department: Human Resources Reports To: General Manager / Director of Operations Employment Type: Full-Time Schedule: Evening and weekend availability may be required Job Summary: We are seeking an experienced and dynamic Human Resources Manager to oversee all HR operations for our fast-paced nightlife and entertainment venues. This role is responsible for recruiting, onboarding, employee relations, compliance, performance management, and ensuring a positive and professional workplace culture that aligns with the high-energy, guest-focused environment of nightlife operations. Key Responsibilities: Talent Acquisition & Onboarding • Lead recruitment efforts for all positions including bartenders, servers, security, DJs, hosts, and management staff, • Manage the full-cycle hiring process, including interviews, background checks, and job offers, • Develop and maintain an effective onboarding program for new hires Employee Relations & Culture • Act as a trusted point of contact for staff regarding workplace issues, conflict resolution, and policy clarification, • Foster a positive, inclusive, and respectful work culture in a nightlife setting, • Support team-building events and recognition programs to promote employee engagement Compliance & Policy Management • Ensure compliance with local, state, and federal labor laws and nightlife industry regulations (e.g. liquor laws, security licensing), • Maintain employee records, handle incident reports, and oversee disciplinary actions with discretion, • Develop, update, and enforce HR policies and procedures Training & Development • Coordinate training on topics such as responsible service of alcohol, workplace conduct, safety, and harassment prevention, • Support ongoing development for managers and team leads Payroll & Benefits Coordination • Liaise with payroll and benefits providers to ensure accurate and timely employee compensation and benefits administration, • Support scheduling software and timekeeping systems Risk & Safety Oversight • Partner with security and operations teams to promote workplace safety and incident reporting, • Support investigations and resolution of employee or guest incidents when necessary Qualifications: • Bachelor’s degree in Human Resources, Business, or a related field (preferred), • 3–5 years of HR management experience, preferably in hospitality, nightlife, or entertainment, • Strong understanding of HR laws and best practices, • Excellent interpersonal and conflict resolution skills, • Ability to thrive in a high-energy, fast-paced, late-night work environment, • Flexibility to work evenings, weekends, and holidays as needed Preferred Skills: • Bilingual (English/Spanish) a plus, • Experience with scheduling and HRIS systems, • Knowledge of nightlife operations, liquor licensing, or security staffing

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  • Cafe Manager
    Cafe Manager
    2 months ago
    $27.25–$31.25 hourly
    Full-time
    Bedford-Stuyvesant, Brooklyn

    About Us: Seed Brklyn is a dynamic destination that goes beyond a typical retail experience. We offer a diverse range of products and experiences, from luxury brands to independent artists, all within a carefully curated space that showcases our commitment to fostering creativity, culture, and community. Our mission is to reimagine the traditional retail concept and create an inclusive environment where art, fashion, and culture collide. As a multi-brand retailer, immersive art gallery, and café, Seed Brklyn is the perfect place for anyone who is passionate about creativity, culture, and aesthetics. With the Greenhouse Café being a third wave specialty coffeehouse, we believe in delivering the highest quality beverage while providing an exceptional customer experience - this is where you come in. Job Summary: We are seeking a skilled Café Manager to oversee the operations of our Greenhouse Café, a third-wave specialty coffeehouse known for its top-tier beverages and unparalleled customer service. The ideal candidate will be a seasoned professional with a strong background in the specialty coffee industry, bringing a wealth of knowledge and a passion for premium coffee. This role involves supervising our team of baristas, ensuring the highest standards of beverage quality, and contributing to the overall success and growth of our café. Key Responsibilities: Manage and supervise a team of baristas, providing leadership, support, and training to ensure the highest standards of service and product quality Oversee the day-to-day operations of the café, ensuring a seamless customer experience from start to finish. Handle cash transactions and maintain accurate financial records. Manage inventory levels, order supplies, and optimize workflow. Contribute to the development and implementation of policies and procedures that enhance the café's efficiency and customer satisfaction. Foster a positive, collaborative work environment that encourages team development and a strong learning culture. Assist in the planning and execution of events, pop-ups, and other special initiatives to drive business growth. Collaborate with the Director of Finance to assess and adapt the café's financial strategies to ensure maximum success and profitability. Qualifications: At least 2 years of leadership experience in the specialty coffee industry. Proven supervisory skills with the ability to self-direct and creatively troubleshoot. Proficiency in point-of-sale (POS) systems and cash handling. Strong organizational and detail-oriented skills. A strong ethical approach to guest service and team management. Flexibility to work various hours/days based on business needs. Must possess a valid New York State Food Handler's License. Physical Requirements: Ability to stand and walk for extended periods, with frequent reaching, gripping, bending, and lifting up to 50 pounds. Comfortable climbing ladders, stairs, and navigating uneven surfaces as necessary. Compensation: We offer competitive compensation and benefits with salary commensurate with experience Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance Application Question(s): Do you have experience with creating schedules for a team? What is your managerial style? Experience: 3 yrs: 1 year (Preferred) License/Certification: Food Handler Certification (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: Brooklyn, NY 11216 (Preferred) Work Location: In person

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