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Job DescriptionSalary: $90-$115K For Resume collection/notes Position Summary As a Support Center Engineer IV (T4), you serve as the senior technical authority and Technical Lead for the Support Center, ensuring customers receive a consistently high-quality Managed Services experience. This role provides leadership during major incidents, drives root-cause analysis and prevention, and ensures technical excellence from onboarding through steady-state support. The T4 acts as the highest technical escalation point, mentors the team, and partners closely with leadership to align technology, process, and customer outcomes. Key Responsibilities Technical Leadership & Escalation • Serve as the Technical Lead for the Support Center, providing senior-level technical guidance, decision-making support, and oversight for complex or high-impact issues., • Act as the primary technical escalation point for Tier 1Tier 3 engineers., • Lead technical response during major incidents and outages, guiding troubleshooting efforts and validating root cause and resolution, communications with team and client., • Participate as an on-call senior escalation resource as required. Incident, Problem & Outage Management • Own the technical response and coordination during critical outages and high-priority incidents, ensuring strong technical case management, clear communication, and high-quality customer service from the technical team while driving incidents through to full resolution., • Analyze incidents to determine root cause, corrective actions, and preventive measures., • Implement monitoring and alerting improvements to detect issues earlier. Customer Journey & Onboarding • Own the technical customer experience from Day 0 through Day 90 after customers go live date., • Support customer onboarding from a technical and documentation perspective., • Bridge the handoff between onboarding/project teams and ongoing support., • Work with customers onsite as needed during onboarding or escalations. Support Center Enablement • Mentor and coach Support Center engineers on best practices and technical troubleshooting., • Develop and deliver technical training to elevate team capability., • Review escalated tickets for quality, accuracy, and completeness., • Identify recurring issues and drive documentation, automation, or process improvements. Documentation, Tools & Process Improvement • Ensure technical documentation and runbooks are complete, accurate, and maintained., • Tightening processes and documentation gaps identified during onboarding or support. Presales & Solutioning • Participate in presales technical walkthroughs and solution design as needed., • Contribute to solutioning technology that originates within the Support Center., • Ensure best-practice technology standards are implemented for Managed Services customers. Customer Experience & Feedback • Oversee the technical customer experience feedback loop., • Support customer and executive-level technical escalations. Qualifications Education • Bachelors degree in Computer Science or a related field, or equivalent combination of education and experience., • AZ-104, AZ-140 and SC-300 certification. Experience • 8+ years of IT engineering and Windows administration experience, inclusive of Windows server, Office 365, and Azure administrative experience., • Strong background in enterprise infrastructure, including computer, networking, storage, and virtualization., • Leadership experience. Technical Skills • Advanced troubleshooting and escalation management, • Networking (WAN/LAN), server and workstation configuration, • VMware and Hyper-V virtualization, • Microsoft product portfolio and enterprise tooling, • Strong written and verbal communication skills Standards & Expectations • Ability to follow standards outlined in the cb20 Company Manual., • Demonstrates professionalism, accountability, and leadership at all times. Work Conditions • Hybrid 3 days per week on site in Malta office., • Work Schedule: 40 hours per week, with additional hours as required by customer or departmental needs. Participate in on-call rotation., • Physical Requirements: Occasional lifting up to 25 lbs. This role functions as the technical backbone of the Support Center, ensuring escalation leadership, technical excellence, and consistently exceptional customer outcomes.

Job DescriptionExecutive AssistantSaratoga County, NYFusco Personnel is actively recruiting for an Executive Assistant for our client located in Saratoga County, NY. The Executive Assistant is responsible for providing comprehensive administrative support to ensure the efficient operation of the office. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a construction-focused environment. The ideal candidate will demonstrate sound problem-solving abilities, maintain confidentiality, and effectively coordinate communications and office functions. This is a full-time, direct hire position. Duties and Responsibilities • Provide day-to-day administrative support to management and office personnel., • Answer and route incoming phone calls and respond to correspondence within 72 hours., • Monitor and manage the general office email inbox during business hours and coordinate appropriate follow-up., • Maintain organized filing systems, including complex and sensitive documentation such as employee files., • Gather and analyze information to assist in problem resolution in a timely and professional manner., • Manage office supplies, including ordering, tracking deliveries, and ensuring adequate inventory levels., • Coordinate business calendars, schedule appointments, and ensure compliance with established schedules., • Perform clerical duties including data entry, document preparation, and record maintenance., • Assist with bookkeeping functions, expense reports, and support accounting processes using QuickBooks., • Support construction-related administrative functions, including familiarity with construction drawings and specifications., • Utilize software systems including Microsoft Word, Excel, Outlook, Internet applications, Procore, and Bluebeam.Qualifications & Experience, • High School Diploma required; Associate degree preferred., • Minimum of three (3) years of administrative experience in a construction environment required., • Strong verbal and written communication skills., • Excellent time management and organizational abilities., • Proficiency in QuickBooks and Microsoft Office Suite., • Experience with Procore and Bluebeam preferred., • Ability to read and interpret construction drawings and specifications.Salary Range$60,000-$75,000 Fusco Personnel takes great pride in successfully matching talent and culture for our valued clients. We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff. Whether you are contemplating your next career move, or you are seeking the key players to bring your business to the next level – consider contacting our experts. Fusco Personnel is a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

The Vice President/Executive Director in the Corporate Investment Bank (CIB) is responsible for control and execution of investor orders in LatAm and US Equity markets, in full coordination with the rest of the trading team and local trading desks in Brazil, Mexico and Chile.

Santander is seeking an Executive Director, Non-linear Rates Trader to join the Rates trading team within.

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization.Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovatio

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Excellent judgment, communication skills, and executive presence. The CIB Executive Director will act as a key decision-maker and trusted advisor to senior management, providing independent credit judgment on complex, high-profile transactions while influencing portfolio strategy, risk appetite, and

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

We are seeking an experienced and dynamic Institutional FX Sales, Executive Director to join our Institutional Sales team within the Global Markets division in the.

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Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Commercial Lines Account Executive.

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

The Dental Lab Account Manager is responsible for building BonaDent's brand while delivering high-quality products to our dental customers and their patients.The Dental Lab Account Manager is responsible for working closely with dentists and an internal dental technical team to ensure overall custom

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Administrative Assistant III New York, NY (Hybrid) 6-Month Contract JPC - 20347 Solugenix is assisting a client, a prestigious and large investment management company, in their search for an Administrative Assistant III.This is a 6-month contract opportunity based out of New York, NY (Hybrid).Respon

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Position summary This executive assistant role is responsible for providing high-level, executive and confidential administrative support. Effectively manage communications with high-level internal and external constituents. Ability to use computers, telecommunications, and digital collaboration too

Executive Assistants collaborate studio-wide and coordinate efforts that support executive leadership, studio operations, and client relationships. Potential calendar coordination for personal appointments Qualifications: A minimum of 5 years of administrative or comparable experience Bachelor's deg

Director/Manager/Senior Executive Recruiter or Executive Recruiter.

Providing full executive and personal support coverage Qualifications: Prior Executive/Personal Assistant experience supporting senior-level executives Strong organizational and communication skills High level of discretion and confidence Comfortable working independently and remotely Flexible and a

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Milton CAT is seeking an experienced Receptionist to work out of our Tonawanda, NY location.The Receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, as well as performing additional clerical duties.Candidates must be organized, able to multi-task

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Responsibilities: Provide comprehensive executive and administrative support to the senior executives in the New York office Handle daily correspondence, communication and appointments Arrange and coordinate some travel schedules (flight bookings, hotels or transportation), business meetings and con

Senior Commercial Construction Project Manager Albany, Syracuse and Buffalo, NY Fusco Personnel is seeking Senior Construction Project Managers to oversee large-scale and technically complex commercial construction building projects.This position will lead operations on-site and be responsible for o

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Project Manager with EHR, EMR and Healthcare.Proven Experience with all aspects of PM with an understanding of Project Management best practices.Ability to guide cross-functional teams, delegate tasks, and motivate personnel.Strong multitasking to handle multiple moving parts simultaneously.Experien

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Duties: C-suite level scheduling of meetings (in-person and virtual), calls and conferences; Management of communications with external stakeholders and department staff to ensure prompt response time Scheduling and preparation of important meetings and communications Editing of materials for Execut

Trinity Health - 174 Lawrence Street - Responsibilities: Maintain admission, intake, and informational packets; Send out referrals for Nursing Home placement; Send letters; Answer phones; Greet visitors to direct to appropriate person or service.

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Administrative Assistant/h2pServpro of Buffalo/Tonawanda is hiring an Administrative Assistant!/ppServpro offers:/pulliCompetitive compensation/liliHoliday Pay/liliPaid Vacation with time accumulated/liliProfit Sharing/liliCareer progression/liliProfessional development/liliHealth Insurance/li/ulpAn

FlexStaff is seeking a Project Manager for our client, a leader in mission-critical power quality solutions.The Project Manager will take ownership of complex power system projects from order entry through commissioning and closeout.This is a key role central to their commitment to quality, customer

We are looking for an experienced Executive Assistant to provide part-time, mostly remote support to our family. Using AI tools to process longer school newsletters and communications and extract what is actionable. Real Executive Assistant or Chief of Staff experience supporting a senior principal,

Strong written and verbal communication skills with executive-level reporting capability.