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Job Description Crowley Webb is looking for an account coordinator to support the account service team in managing agency projects on behalf of our clients and collaborating with other departments. Although a lot of time will be spent on the administration side of our accounts, this is a stepping-stone to many duties of an account executive. Read on to see if you have what it takes to join a company named one of Buffalo Business First’s Best Places to Work six years running and one of The Buffalo News’ Top Workplaces four years in a row. RESPONSIBILITIES * Prepare account service-related documents such as meeting agendas, meeting reports, timelines, and other client communications and correspondence * Participate in client meetings and conference calls * Communicate with clients on an as-needed basis in a professional, efficient manner * Attend to the needs of the account service team and continually seek ways to add value to the client/agency relationship * Process internal job open forms, job change forms, and other information requests * Follow up and maintain current work in progress across various agency departments * Research and develop an understanding of agency clients and their industries QUALIFICATIONS • Bachelor's degree in business, communications, or marketing, or comparable work experience in a relevant field, • One year of work experience within an agency setting or completion of a relevant internship preferred, • Understanding of (or willingness to learn about) data protection regulations (e.g., ISO 27001, GDPR) and commitment to confidentiality, • Demonstrated ability to learn, adapt to, and effectively utilize new AI-powered tools, platforms, and methodologies as they emerge Proficiency with computer software such as Microsoft Word, PowerPoint, Excel, and Google Drive * Detail-oriented and comfortable working in a collaborative environment * Ability to prioritize workload and effectively manage timelines and deadlines what we offer • Competitive salary, • Comprehensive benefits package (health, dental, vision, 401k, etc.), • Supportive and collaborative team environment, • Ongoing training and professional development opportunities Salary range: $38,000–$48,000 annually Salary is always based on the unique set of skills, knowledge, and experience a candidate brings to the position. At Crowley Webb, we believe that a mix of different experiences, backgrounds, and opinions makes for a healthier work environment and ultimately, better work. For this reason, we actively seek to build a more diverse and inclusive employee base by participating in racial equity training as well as exercises organized by our active, employee-led DEI council. We do not discriminate due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state, or local law. We are an Equal Opportunity Employer.

Job Description Date posted: November 4, 2025 Position Type: Full-time (40 hours per week) Compensation: $19.00-$22.00 per hour ($39,520-$45,760 annually) Benefits: 50% employer-paid silver health plan (single coverage), all federal holidays paid, 5 sick days and 5 vacation days per year POSITION OVERVIEW We are seeking a versatile professional to fill a unique dual-role position at King Urban Life Center. This full-time position combines leadership of our after-school STEAM program with administrative support to our Executive Director. The ideal candidate will have both educational experience working with diverse urban youth and strong administrative skills. PRIMARY RESPONSIBILITIES STEAM Program Leadership (approximately 20 hours per week) • Design and implement age-appropriate STEAM curriculum and activities for school-age children, • Lead hands-on learning sessions in science, technology, engineering, arts, and mathematics, • Create an inclusive, engaging learning environment that celebrates diverse learning styles, • Develop programming that builds critical thinking, creativity, and problem-solving skills, • Maintain safe learning spaces with proper supervision and safety protocols, • Build positive relationships with children and their families, • Track program outcomes and document student progress, • Coordinate with schools and community partners to enhance programming, • Manage program supplies, materials, and equipment, • Provide comprehensive administrative assistance to the Executive Director, • Manage Executive Director's calendar, schedule meetings, and coordinate appointments, • Handle correspondence including emails, phone calls, and written communications, • Prepare meeting materials, agendas, and take minutes as needed, • Serve as receptionist for incoming phone calls and in-person visitors, • Maintain organized filing systems and handle confidential information with discretion, • Draft and proofread correspondence, reports, and other documents, • Support board meeting preparation and organizational communications, • Order office supplies and maintain inventory, • Full-time position: 40 hours per week, • After-school program hours: 3:00 PM - 6:00 PM, • STEAM Program schedule: 2:00 PM - 6:00 PM (includes one hour for program planning and preparation), • Administrative hours: Flexible scheduling during weekday business hours, • Located at King Urban Life Center, 938 Genesee Street, Buffalo, New York, • Dual work environment: educational programming spaces and professional office setting, • Experience working with school-age children in educational settings, • Knowledge of STEAM education principles and hands-on learning approaches, • Experience working with urban youth and families from minority backgrounds, • Previous administrative or office support experience, • Excellent written and verbal communication skills, • Strong organizational skills and ability to manage multiple priorities, • Strong classroom management and behavior guidance skills, • Proficiency with Microsoft Office 365 (Word, Excel, Outlook, PowerPoint), • Cultural competency and commitment to equity in education, • Professional demeanor and customer service orientation, • Ability to work independently and transition smoothly between different roles, • Bachelor's degree in Education, Child Development, Business Administration, or related field, • Teaching certification or relevant educational credentials, • Experience with after-school programming or youth development programs, • Experience supporting executive-level leadership or nonprofit organizations, • Bilingual skills (especially Spanish or other languages spoken by families in our service area), • Knowledge of trauma-informed practices and positive youth development, • Experience with project-based learning and hands-on STEAM activities, • Background working in urban educational settings, • Familiarity with database management and nonprofit operations, • Competitive hourly wage of $19.00-$22.00 based on experience ($39,520-$45,760 annually), • Stable, full-time position with diverse responsibilities, • Comprehensive paid time off for all federal holidays, • 5 paid sick days per year, • 5 paid vacation days per year, • 50% employer-paid silver health insurance plan (single coverage), • Employee assistance program, • Meaningful work making a direct impact on children and families, • Professional development opportunities in STEAM education and nonprofit administration, • Unique opportunity to contribute to multiple aspects of organizational success Interested candidates should submit to a resume and cover letter explaining their interest in this dual-role position and describing relevant experience in both education and administration. References from previous supervisors in education, youth services, or administrative roles are preferred. We are an equal opportunity employer committed to diversity and inclusion in our workforce. ABOUT KING URBAN LIFE CENTER King Urban Life Center strives to be a resource hub for the East Side of Buffalo by uniting the community and connecting children and families to free and impactful programming. The King Urban Life Center is committed to preserving the historic building it occupies, fostering radical neighborhood transformation, and delivering innovative educational programs to members of all ages, with a focus on young children and families. Located at 938 Genesee Street Buffalo, New York, the center operates as a national historic landmark that provides educational and social services to strengthen families and build community connections. Job Type: Full-time (40 hours per week) Work Location: In person Company DescriptionFind out more about our organization at out more about our organization at

Job Description We are working with a prominent, regional firm seeking an Employee Benefits Attorney with at least seven years of experience to join their Albany, Buffalo, Ithaca, Rochester, or Syracuse office. The ideal candidate will have at least seven years of experience handling matters for plan sponsors, plan administrators, and/or plan fiduciaries relating to qualified retirement plans, health and welfare plans, and other employee benefit plans and arrangements. This role offers the opportunity for direct client engagement, collaboration with multidisciplinary teams, and representation before federal agencies such as the Department of Labor (DOL), Internal Revenue Service (IRS), and the Pension Benefit Guaranty Corporation (PBGC). The candidate will advise business clients on complex compliance, regulatory and transactional matters, including the design, implementation, and ongoing compliance of qualified retirement plans and health and welfare benefit programs; provide strategic counsel on ERISA, the Internal Revenue Code, HIPAA, COBRA, and related federal and state regulations to the extent the foregoing are relevant to employee benefit plans and arrangements; represent clients before the DOL, IRS, and PBGC in audits, investigations, compliance and plan terminations; draft and review plan documents, amendments, summary plan descriptions (SPDs), summaries of material modifications (SMMs), and other compliance-related communications; support business transactions with due diligence and integration of employee benefit plans; monitor legislative and regulatory developments and proactively advise clients on risk mitigation and compliance strategies; and collaborate with attorneys in corporate, tax, and labor & employment practice groups to deliver integrated client service. The candidate must have demonstrated experience with DOL, IRS, and PBGC interactions, including administrative proceedings; strong technical knowledge of retirement and health plan compliance; excellent legal research, writing, and client communication skills; the ability to manage multiple client matters and deadlines in a fast-paced environment; familiarity with executive compensation and nonqualified plans; and experience advising for-profit, non-for-profit, and governmental employees. Experience in a law firm environment is preferred. New York Bar admission is required. The firm offers a competitive base salary commensurate with experience, and a wide array of benefits, including medical, dental, vision, life insurance, flexible spending accounts, long term disability, short term disability, and a 401(k) plan. In addition, they provide a collaborative and supportive work environment; encourage and support integrity, diversity, collaboration, and professional growth; and provide the foundation and support for their attorneys to succeed such as mentoring relationships, comprehensive training and continuing education opportunities, the ability to work directly with partners and clients, and recognition for contributions to the firm's success. To be considered, please provide a resume, and law school transcript. Writing samples or deal sheets and cover letters are not required but are appreciated. All applications are confidential and NOT shared with employers without the candidate's permission. Oak Ridge Legal Search and the clients we work with are equal opportunity employers and provide equal opportunity to qualified applicants regardless of race, color, religion, national origin, age, gender, gender identity or expression, marital status, sexual orientation, ancestry, physical or mental disability, veteran status or any other legally protected class in accordance with all applicable laws. If a level of experience is indicated, this is a guideline only and does not preclude applications from candidates with more or less experience.

Job Description Crowley Webb is looking for an account executive to serve as a critical link between the client and the entire agency team. The account executive is responsible for serving as the client’s voice within the agency when executing advertising campaigns. The account executive also ensures the client’s goals are met by aligning the internal efforts of various teams (creative, media, PR, and analytics) with the proper campaign components (print, web, broadcast, etc.). Read on to see if you have what it takes to join a company named one of Buffalo Business First’s Best Places to Work six years running and one of The Buffalo News’ Top Workplaces four years in a row. RESPONSIBILITIES * Serve as the primary day-to-day liaison between the agency and its clients for all ongoing projects * Communicate with clients on a daily basis in a professional, efficient manner * Meet client demands and expectations while ensuring internal teams are prepared to execute accordingly * Follow up and maintain current work in progress across various agency departments, ensuring projects are on time and on budget * Maintain a thorough understanding of client’s industry, target audience, and competitive set * Lead and/or participate in client meetings and conference calls * Collaborate with account leadership on billing and account profitability * Work with account leadership and other key team members in the strategic planning process to confirm the right approaches, messaging, and tactics are being considered * Process internal job open forms, job change forms, and other information requests QUALIFICATIONS • Bachelor's degree in business, communications, or marketing, or comparable work experience in a relevant field, • Two to five years of work experience within an agency setting, • Understanding of (or willingness to learn about) data protection regulations (e.g., ISO 27001, GDPR) and commitment to confidentiality, • Demonstrated ability to learn, adapt to, and effectively utilize new AI-powered tools, platforms, and methodologies as they emerge, • Proficiency with computer software such as Microsoft Word, PowerPoint, Excel, and Google Drive, • Detail-oriented and comfortable working in a collaborative environment, • Ability to prioritize workload and effectively manage timelines and deadlineswhat we offer, • Competitive salary, • Comprehensive benefits package (health, dental, vision, 401k, etc.), • Supportive and collaborative team environment, • Ongoing training and professional development opportunities Salary range: $45,000–$60,000 annually Salary is always based on the unique set of skills, knowledge, and experience a candidate brings to the position. At Crowley Webb, we believe that a mix of different experiences, backgrounds, and opinions makes for a healthier work environment and ultimately, better work. For this reason, we actively seek to build a more diverse and inclusive employee base by participating in racial equity training as well as exercises organized by our active, employee-led DEI council. We do not discriminate due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state, or local law. We are an Equal Opportunity Employer.

Job Description Usherwood Office Technology is a proud family-owned business with a rich legacy of delivering innovative office technology solutions, including managed IT services, print management, and cutting-edge office equipment. For decades, we have fostered a warm collaborative environment where our employees thrive, building meaningful relationships with teammates who share a passion for excellence and client success. At Usherwood, we are dedicated to empowering our clients and each other. With real opportunities for professional growth and career advancement, you'll work alongside supportive colleagues who make every day rewarding. As a Sales Account Executive, you'll be at the forefront of driving business growth by identifying, engaging, and closing deals with small to medium-sized businesses in the local area. You will leverage your sales expertise to prospect new clients, build strong relationships, and deliver customized solutions including managed IT services, managed print, video conferencing, security systems, and unified communications. If you're a hunter who thrives in the field and loves connecting with clients face to face, this is your chance to shine! Key Responsibilities: • Prospecting and Lead Generation: Actively pursue new business opportunities through cold calls, networking, market research, and leveraging Usherwood's world class CRM tools., • Client Engagement: Build and maintain strong relationships with clients, understanding their unique technology needs and proposing tailored solutions., • Sales Cycle Management: Manage the entire sales process from lead generation to closing, ensuring a seamless client experience., • Collaboration: Partner with technical teams and subject matter experts to deliver comprehensive solutions that meet client needs., • Market Growth: Expand Usherwood's presence within your local territory by gaining new market share and delivering world-class customer service to existing accounts., • Continuous Learning and Development: Stay updated on industry trends and Usherwood’s product offerings to provide expert recommendations to clients. Qualifications: • Experience: 2+ years of B to B sales experience, preferably in Technology, IT Services, or office equipment sales is preferred. However, we encourage entry level applicants who are looking to start their professional B to B Sales career to apply., • Skills: Strong communication, negotiation, and relationship-building skills are required. Must be comfortable with meeting new people, cold calling, and prospecting., • Mindset: Self-Motivated, Client-Focused, and Driven to exceed sales targets. A “hunter mentality” with a passion for closing deals and nurturing current customer accounts., • Education: Bachelor's degree in business, marketing, or related field preferred, but not required with equivalent experience., • Local Travel: Must have a valid driver's license and willingness to travel within your local assigned territory. What We Offer: • Compensation: Competitive base salary with unlimited commission potential., • Benefits: Comprehensive health, dental, and vision insurance, 401K with company match, paid time off, and much more., • Culture: Join a team that values growth, innovation, and world class service., • Career Development: Excellent training where you’ll be working alongside industry experts and leaders committed to your success. Equal Opportunity Employer: At Usherwood Office Technology, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We proudly provide Equal Employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Our family-owned culture thrives on embracing unique perspectives and we strive to create an environment where every employee can grow, contribute, and belong. Join us in building a brighter, more inclusive future!

Key Responsibilities Prospect strategically to identify and target enterprise organizations for Unified Communications transformation Build executive relationships with senior leaders to align strategic initiatives with solutions Drive complex sales cycles from engagement through negotiation and

A company is looking for a Business Operations Project Manager.Key Responsibilities Lead and execute customer feedback forums and executive meetings to ensure follow-through on feedback Develop and manage organizational communications, including Quarterly All-Hands content and employee recognitio

**NO 3rd Parties or Sponsorship! Role Title- IT Operations Lead- Incident Management Duration- 12+ months Location- Buffalo NY Preferred or remote with travel. Role Description: The IT Operations Lead is responsible for planning and orchestrating releases across environments, safeguarding production stability, and driving continuous improvement through disciplined Incident and Problem Management. This role partners closely with Test Management, Change Management/Comms, Governance, and Service Management to deliver reliable outcomes for strategic portfolios and regulatory commitments. Key Responsibilities Release Management • Own the release calendar, scope, and readiness criteria across dev, test, UAT, and production environments., • Chair Scoping and Go/No-Go Tollgate meetings; ensure controls, sign offs, and rollback plans are in place., • Coordinate deployments with engineering, QA, business SMEs, and Change Management; align with governance and risk requirements., • Maintain deployment runbooks, environment plans, and dependency maps; drive automation and CI/CD best practices., • Track release outcomes (defect leakage, change failure rate, MTTR, deployment frequency) and report to leadership., • Incident Management, • Lead major incident response (P1/P2): mobilize resolvers, manage comms, and restore service quickly., • Operate the incident command process war room facilitation, real-time decisioning, stakeholder updates, and post-restoration verification., • Ensure high-quality incident records, accurate impact/time-to-recover metrics, and effective business communication., • Problem Management, • Drive root cause analysis (RCA) and corrective actions (CA) for recurring issues., • Maintain the Known Error Database (KEDB) and trend analysis; proactively eliminate failure modes and reduce risk., • Partner with engineering and testing to prioritize fix-forward items and embed learnings into release plans., • Governance, Controls & Compliance, • Align releases and service restoration activities with SOX/GLBA, auditability standards, and internal governance., • Ensure adherence to Change Management policies, risk assessments, and production deployment controls., • Provide quarterly control attestations and evidence for audits., • Stakeholder Engagement & Communication, • Serve as the single point of contact for portfolio leaders on release readiness and service stability., • Draft executive-ready communications (pre-release advisories, outage notifications, post-incident reports)., • Build transparent, trust-based relationships with Finance, Operations, PMO, and vendor partners. Requirements: • Bachelor's degree in Information Systems, Computer Science, Engineering, or equivalent experience., • ITIL 4 (Managing Professional or Strategic Leader)., • DevOps certifications (e.g., DASA, DevOps Institute) or SRE training., • Project/program certifications (PMP, SAFe, Scrum) are a plus., • Key Performance Indicators (KPIs), • Change Failure Rate, Change Related Defects and Incidents., • Time-to-Respond, Time-to-Restore, Recurring Incidents., • % of releases with complete controls & evidence; audit findings remediated on time., • Stakeholder satisfaction scores and communication effectiveness., • Tools & Technologies, • ITSM: ServiceNow, JIRA Service Management, • CI/CD: GitHub Actions, • Reporting: PowerBI, • Documentation & collaboration: Microsoft Teams, SharePoint, Confluence, • What Success Looks Like (First 6-12 Months), • A predictable, well-governed release cadence with clear readiness criteria., • Faster restoration through a major incident playbook and trained responders., • Fewer repeat incidents due to actionable RCA/CA and KEDB adoption., • Automation of deployment and evidence capture for audit-ready releases., • Clear, proactive communications that build stakeholder confidence.

Your primary responsibilities will include: -Calendar Management -Communications and problem solving with insurance companies and clients(aka: patient), -Account receivables/payables -Handling of payments in cash or credit card -various other Senior Executive Administrative duties.Most important

Your primary responsibilities will include: -Calendar Management -Communications and problem solving with insurance companies and clients(aka: patient), -Account receivables/payables -Handling of payments in cash or credit card -various other Senior Executive Administrative duties.Most important

Job Description Lead Manufacturing Project Manager Location: Buffalo, NY (On-Site) Department: Manufacturing Operations Reports To: Business Unit Director Direct Reports: 5–6 Project Managers and Senior Project Managers About GTI Fabrication GTI Fabrication designs and manufactures complex modular systems, structural steel assemblies, and containerized solutions for defense, energy, and industrial customers. With a rapidly expanding manufacturing footprint, GTI delivers highly engineered, build-to-order products that require precise coordination and world-class execution from concept to shipment. As GTI’s project portfolio grows, we are investing in senior leadership roles capable of driving consistent performance across multiple high-stakes customer programs. Position Overview The Lead Manufacturing Project Manager is a senior-level leader responsible for managing a team of Project Managers and Senior PMs, ensuring consistent and disciplined execution across a portfolio of manufacturing programs. This role combines strategic oversight, operational leadership, and hands-on project governance. The Lead PM ensures project teams deliver on scope, schedule, budget, risk mitigation, customer communication, and manufacturing readiness — while driving continuous improvement across GTI’s project management function. This role is suited for a highly experienced project leader who thrives in fast-paced industrial environments and excels at leading other project managers. Key Responsibilities Leadership & People Management * Directly lead, mentor, and develop a team of 5–6 Project Managers and Senior Project Managers. * Define performance expectations, set goals, conduct reviews, and build a high-performance PM team. * Oversee project assignments, capacity planning, and workload distribution. * Coach PMs on customer management, production alignment, communication, and escalation techniques. * Establish standardized processes, templates, governance routines, and execution methodologies across the PM organization. Program Governance & Execution Oversight * Provide executive-level oversight for all active manufacturing programs within the business unit. * Monitor project performance across timeline adherence, cost variance, production readiness, and deliverable quality. * Lead executive-level reviews and enforce disciplined adherence to GTI’s PM framework. * Identify systemic risks or resource constraints and escalate to leadership with recommended solutions. * Partner with Production, Engineering, Quality, Supply Chain, and Business Unit Directors to maintain smooth execution. Customer Leadership & Communication * Serve as the senior escalation point for key customers during project execution. * Oversee PM-led customer communications, ensuring accuracy, professionalism, and alignment with contract expectations. * Participate in major customer reviews, factory acceptance tests (FAT), and milestone approvals as needed. * Ensure all customer requirements, documentation, and deliverables are met on schedule. Reporting, Metrics & Continuous Improvement * Build and oversee portfolio-level dashboards, schedule trackers, and risk logs. * Review PM-submitted reports for accuracy and early risk identification. * Track KPIs such as: * Schedule adherence * Throughput & bottlenecks * Budget vs. actuals * Change order impact * Customer satisfaction * Lead “lessons learned” and drive cross-functional improvements to engineering, production, documentation, and scheduling processes. Required Qualifications * 8–12 years of project management experience in manufacturing, fabrication, industrial equipment, or production environments. * 2–5 years of formal leadership experience managing Project Managers or Senior PMs. * Strong grasp of: * Production flow * Fabrication and assembly processes * Material dependencies and scheduling * Manufacturing change management * Demonstrated ability to lead multiple high-complexity projects simultaneously. * Advanced communication, negotiation, and stakeholder management skills. * Experience with MS Project, Smartsheet, or other advanced scheduling tools. * Strong data orientation — capable of reviewing dashboards and KPIs to drive action. Preferred Qualifications * Background in metal fabrication, modular construction, welding operations, or containerized structures. * ERP experience (NetSuite preferred). * Power BI or Tableau reporting experience. * PMP, Lean Six Sigma, or equivalent certification. * Experience scaling a PM team or installing a project governance framework. Why Join GTI Fabrication * Lead an expanding project management organization with high visibility across GTI’s executive team. * Influence strategic decision-making tied to production throughput, delivery performance, and customer success. * Work in a fast-growing, highly technical industrial manufacturing environment. * Competitive compensation and leadership-track advancement opportunities.

A company is looking for a Global Growth and Impact Analyst.Key Responsibilities Provide agile support across various programs, including onboarding and partner enablement Assist with executive deck creation and internal communications for enablement milestones Coordinate cross-functional effort

A company is looking for an Administrative Assistant 3 to provide essential support to key executive leaders.Key Responsibilities Provide comprehensive executive support to three key leaders, managing logistics, communications, and tasks Collaborate with Executive Business Partners and Business M

Key Responsibilities Provide executive and organizational support, including scheduling, meeting logistics, and knowledge management Coordinate cross-functional operational support across Development, Marketing & Communications, and Finance Oversee day-to-day administrative operations and mainta

Your primary responsibilities will include: -Calendar Management -Communications and problem solving with insurance companies and clients(aka: patient), -Account receivables/payables -Handling of payments in cash or credit card -various other Senior Executive Administrative duties.