National Accounts Specialist (6-Month Temp to Perm Potential)
il y a 3 jours
Addison
Job Description Jani-King International is the global leader in commercial cleaning franchising, with over 6,500 franchisees and 120 regional offices worldwide. For more than 55 years, we’ve partnered with organizations across healthcare, education, hospitality, government, retail, and more—delivering consistent service, strong operational support, and trusted national account solutions. We are currently seeking a National Accounts Specialist to join our Corporate National Accounts team on a temporary, 6-month assignment. This role is critical to supporting billing accuracy, franchise payments, and customer communication during a key coverage period, with the potential to convert to a permanent role based on performance and business needs. If you’re detail-oriented, deadline-driven, and comfortable working in a fast-paced accounting and customer support environment, this role puts you at the center of national operations. Position Summary The National Accounts Specialist supports the day-to-day billing and account administration for national customers while serving as a key connection point between corporate teams, regional offices, franchisees, and clients. This role requires strong attention to detail, comfort working with numbers, and the ability to manage multiple priorities simultaneously. You’ll be responsible for issuing invoices, processing billing adjustments, supporting franchisee payments, and responding to billing-related inquiries — all while maintaining accurate records and meeting strict timelines. Success in this position depends on accuracy, follow-through, and the ability to problem-solve within established processes. Key Responsibilities Billing & Invoicing Operations • Prepare and issue customer invoices using detailed supporting documentation, • Process billing adjustments, credits, and corrections to ensure accuracy and compliance, • Generate invoices for extra work orders, one-time services, and special cleaning requests, • Process payments to franchisees in accordance with national account agreements, • Ensure franchise payments are accurate, timely, and properly documented, • Serve as a liaison between national customers and regional offices to resolve billing questions, • Respond professionally to customer inquiries related to invoices, payments, and account activity, • Support collection efforts by assisting with payment follow-up and issue resolution, • Maintain organized electronic and hard-copy records in accordance with established procedures, • Update spreadsheets and internal tracking tools to support historical billing data and reporting, • Perform accurate data entry across billing and accounting systems, • Assist with problem resolution, special projects, and additional duties as assigned. What We’re Looking For • High school diploma or equivalent required., • Minimum 2 years of experience in administrative, accounting, billing, or collections support, • Strong working knowledge of Microsoft Office (Excel, Word, Outlook), • Solid math skills with the ability to review and validate financial data, • Strong written and verbal communication skills with a professional tone, • Ability to prioritize tasks, manage competing deadlines, and work efficiently in a fast-paced environment, • Sense of urgency with a proactive, problem-solving mindset, • Ability to work independently while collaborating effectively as part of a team, • Dependable, punctual, and highly detail-oriented, • Additional Requirement, • Employment is contingent upon the successful completion of background screening. Why This Role Matters • Directly supports national customers and franchisee payment accuracy, • Provides exposure to corporate-level national account operations, • Plays a critical role during a key coverage period, • Strong performers may be considered for permanent placement based on business needs, • Join a stable, well-established organization with long-term growth potential Location and Environment This position is based at Jani-King International’s Corporate Headquarters in Addison, Texas, a professional, fast-paced environment that serves as the central hub for the company’s national and global operations. The National Accounts Specialist will work on-site as part of the Corporate National Accounts team, supporting billing, invoicing, and account coordination for national customers. This role requires regular collaboration with internal teams including Accounting, Operations, Franchise Support, IT, and Regional Offices to ensure accurate billing, timely payments, and clear communication across the organization. The work environment is structured, detail-oriented, and deadline-driven, with a strong emphasis on accuracy, organization, and accountability. While much of the work is focused and task-based, the role also involves frequent interaction with internal stakeholders and external customers, requiring clear communication and follow-through. This is an office-based position with a standard schedule of Monday through Friday, 8:00 AM to 5:00 PM, with occasional flexibility during peak billing cycles, month-end activity, or urgent account needs. At Jani-King International, professionalism, collaboration, and reliability define the corporate culture. The National Accounts Specialist’s consistent presence in the office supports effective coordination, timely issue resolution, and strong service delivery for national accounts. Apply Today — Short-Term Assignment. Long-Term Opportunity. If you’re looking for a hands-on corporate role where accuracy, accountability, and communication matter—and you’re open to a temporary assignment with the potential to grow into a permanent position—we encourage you to apply! NO RECRUITERS OR PHONE CALLS, PLEASE.