Operations & Compliance Director - Personal Injury Law Firm
8 days ago
New York
Job Description Operations & Compliance Director - Personal Injury Law Firm Location: Downtown Manhattan, in the vibrant Financial District | Full-Time | On-Site Compensation & Benefits: $140,000 annual salary (based on experience), plus 401(k), health, dental, vision, and life insurance, PTO, and paid holidays. United Staffing Solutions is representing a fast-growing New York City law firm in their search for a highly organized and analytical Operations & Compliance Director. This is a direct hire, permanent position beginning immediately for an experienced leader who can oversee performance metrics, enforce compliance, and drive operational excellence across all departments. About the Role The Operations & Compliance Director will play a central role in managing staff performance, tracking KPIs, and ensuring accountability firm-wide. You’ll collaborate closely with department heads and senior leadership to streamline processes, enhance productivity, and maintain compliance using SmartAdvocate (training provided). Key Responsibilities for the Operations & Compliance Director: • Leading staff in meeting and maintaining KPI and compliance standards, • Monitoring firm-wide performance and generating reports through SmartAdvocate, • Identifying workflow gaps and recommending operational improvements, • Collaborating with department heads to drive efficiency and consistency, • Ensuring accountability, accuracy, and timely execution across teams, • Implementing data-driven solutions to support long-term firm growth Qualifications for the Operations & Compliance Director: • 7+ years of operations and compliance management experience (law firm or professional services preferred), • Proven success in KPI tracking, staff supervision, and performance reporting, • Experience with SmartAdvocate is a plus; training will be provided, • Excellent analytical, communication, and leadership skills, • Strong ability to implement structure and maintain accountability in fast-paced environments Why This Operations & Compliance Director Role Is a Great Opportunity This is a leadership-level Operations & Compliance Director position offering the chance to make a measurable impact on firm-wide performance. You’ll shape internal systems, lead teams toward accountability, and contribute directly to the ongoing success of a high-performing legal organization. Apply below for immediate consideration for this influential Operations & Compliance Director role. Company DescriptionAt United Staffing Solutions: We match consultants with rewarding careers where they can fully utilize their specialized talent to not only thrive but to also advance their skills. Every match we make is based on our working principles that guide our team, allowing us to deliver results for both client and consultant time after time. They are: Our core values include: The values we share serve as a compass for everyone at USS, guiding our behavior and representing the foundation of our culture. Our continuing success, our ability to achieve our mission, and our reputation for integrity, service, and professionalism are based on them.At United Staffing Solutions:\r\n\r\nWe match consultants with rewarding careers where they can fully utilize their specialized talent to not only thrive but to also advance their skills. Every match we make is based on our working principles that guide our team, allowing us to deliver results for both client and consultant time after time. They are:\r\n\r\nOur core values include:\r\n\r\nThe values we share serve as a compass for everyone at USS, guiding our behavior and representing the foundation of our culture. Our continuing success, our ability to achieve our mission, and our reputation for integrity, service, and professionalism are based on them.