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Job Description About El Pollo Loco A LOCALLY OWNED AND OPERATED FAMILY COMPANY. Operating El Pollo Loco Inc. restaurants in California, Colorado, and Utah. Leemar United Group is commited to delivering best in-class experience to its customers and employees. Job Description SIGNING BONUS!!!! Also looking for General Managers that are willing to relocate to other parts of Utah, California, or Colorado, with a very generous relocation package. Have you ever envisioned leading a team to success or dare to help manage a million-dollar business? Well here's your opportunity to live the dream! Put your team-building skills to the test and bring us your passion, energy and strong customer service skills. We'll provide you with an awesome training program, great mentors and an exceptional team that will help you launch your career. The rest is up to you! Company & Culture For over 35 years El Pollo Loco continues to dominate the market in delivering the citrus-marinated fire-grilled chicken. We opened our first restaurant in 1980 in Los Angels, and today we are over 450 restaurants strong and still growing! From our products to our people, we're truly amazing! Job Summary • Manages, coaches, recognizes performance, directs activities, and establishes priorities for Assistant, Manaers, Shft leaders, and Crew members for efficient and effective restaurant operations, • Measuring, creating and ensuring exceptional guest experiences, • Coordinating and implementing new product introductions and procedures in the restaurant, • Ensuring execution and compliance with all security, food safety, qualifty, and cleaniliness standards, • Maintaining cost controls and meeting the sales/profit goals, • Administering all in-restaurant records and procedures including payroll, inventories, security and employee personnel files, • Leading restaurant management team in recruitment, selection, hiring, retention, employee relations and corrective action, • Ensuring a respectful and diverse workplace exists in the restaurant Job Detail • Work Hours: Full-Time schedule, and may work any shift including opening, mid-day, and closing. The great news is that our restaurants are not open 24 hour!, • Career Advancement/Career Plan: We promote heavily from within, so from a GM you can develop to become an Area Leader, then Director of Operations and beyond!, • Work Attire: EPL logo'd shirt will be provided, black slacks and nonslip shoes are required Requirements: • Experience: Must be an EPL Assistant Manager or have the equivalent of 2 or more years of management experience, preferably in a restaurant environment. Familiarity with Point-Of-Sale systems is desired. Education: High School diploma or equivalent (GED) is preferred and college education desired. * Communication: Excellent written and verbal English communication skills is preferred (second language is a plus). Ability to speak efficiently with external customers is required. * Competencies: Basic math, computer skills, and strong interpersonal and conflict resolution skills. • Driving/Vehicle: Must be at least 18 years old and possess a valid driver's license and a reliable vehicle that may be used for company business. Food Handler Card: Must have a ServSafe Certificate at the time of hire or obtain a ServSafe Certificate and pass the EPL Food Safety Audit (FSA) class upon hire, where applicable . * Physical Demands: A General Manager regularly stands, talks, hears, uses close and distant vision, tastes, or smell, and repetitively uses their hands to reach/handle/feel/grasp objects. The position occasionally stoops/kneels/crouches/crawls and may be required to lift objects up to 40lbs. Benefits/Perks: What's in it for you! We offer eligible Employees the following Benefits/Perks: • Medical + Dental + Vision Insurance, • Basic Life and AD&D/Long Term Disability, • Meal Discounts, • Ticket Discounts, • Bonuses A Consumer Report may be procured for employment purposes on behalf of Leemar United Group | Franchisee of El Pollo Loco and Farmer Boys. A consumer report or investigative consumer report including information about your character, general reputation, personal characteristics, or mode of living may be obtained. These reports may contain information regarding your credit history, criminal history, social security number verification, motor vehicle records ("driving records"), verification of your education or employment history, or other background checks. Credit history will only be requested where such information is substantially related to the duties and responsibilities of the position for which you are applying. According to the Fair Credit Reporting Act, you have the right upon written request made within a reasonable time to; ask whether you are subject of a consumer report, request disclosure of the nature and scope of an investigative consumer report if one was obtained; and request a copy of your report. Please be advised that the nature and scope of the most common forms of investigative consumer reports are employment verifications and/or reference checks. These searches will be conducted by ProScreening, LLC, 6361 W. 13400 S., Suite 100, Herriman, UT 84096, Phone: 888-350-7681, Fax: 801-407-1700, . The scope of this disclosure is all-encompassing, allowing the Company to obtain from any outside organization all manner of consumer reports throughout the course of your employment to the extent permitted by law.

Job Description Position Purpose: Under direction of the Care Team Supervisor & Program Director, the Crisis Prevention Specialist/Care Team Specialist will be participating in a multi-disciplinary team, contributing to client engagement, retention, safety and support for the clients of the Tiny Homes/New Beginnings Interim Housing Program. The position will interact with staff and clients as a care team member by building rapport and fostering a sense of community. The Tiny Homes/New Beginnings Interim Housing Program assists homeless, individuals to recover and improve their quality of life. These individuals may also suffer from mental health and substance abuse issues, sometimes causing behaviors such as yelling, cussing, and outbursts of anger. The role of each staff at JWCH is to assist the client in overcoming barriers and increasing coping skills to decrease negative behaviors and live in PSH successfully. Principal Responsibilities: • Establish a positive rapport with clients and express a concern for their well-being., • Demonstrate understanding and practice harm reduction methods., • Demonstrate understanding of trauma-informed care., • Demonstrate non-violent restraint methods, if needed and only as an absolute last resort., • Monitor the floors by walking corridors and perimeter of the building., • Maintain a front desk sign in/out sheet for clients, as well as visitors., • Search clients and/or visitors belongings when they enter the building., • Assist with clients’ room searches and/or temperature control, as needed., • Act as floor lead during fire drills and real emergencies, and as lead in performing necessary chair evacuations., • Document any client and/or client-staff incidents and submit to supervisor in a timely manner., • Answer front desk phone, as needed., • Ability to follow all crisis protocol., • Escort clients to appointments when needed., • Use appropriate de-escalation techniques and seek assistance when required., • Demonstrate understanding and awareness of substance abuse and/or negative behavioral health symptoms., • Must be able to work extended shifts when emergency situations warrant in a 24 hour 7 day a week setting., • Flexibility to adjust with a multiple schedule change, shift change, and days off. Work schedule is subject to change periodically based on the number of Care Team Specialists., • Provide supportive communication on incarceration, substance abuse, mental health, and risk behaviors., • Maintains the security of confidential documents., • Maintains confidentiality at all times., • Discusses any client information only with appropriate personnel when related to the care being provided, and ensures these conversations are not near any clients., • Self-identifies potentially unsafe systems/processes/situations and takes initiative to report to the supervisor,, • Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Climb stairs, ramps, or ladders occasionally during shift., • Must be able to kneel, squat, bend for any duration of time and run if needed., • Occasionally bend/twist at waist/knees/neck to perform various duties, including lift or carry up to 80 lbs., • Minimum high school diploma or equivalency, • Associates Degree in Social Services preferred, • Previous experience working with homeless persons., • Strong ability to communicate with homeless individuals who are actively participating in substance abuse and other factors related to homelessness., • Desire to work with homeless population., • Bilingual (English/Spanish) required., • Ability to assist with the collection of patient’s valuables., • Experience handling confidential documents and detail-oriented., • Ability to use email, database program(s) of agency and working knowledge of word processing (Microsoft Word) and spreadsheet programs., • Ability to communicate clearly verbally and in writing, • Effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel, general public and patients in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job DescriptionSalary: $18-$20 The Residential Technician is responsible for assisting and carrying out a variety of clinical and program services. This person plays an essential role in the assurance of the admitting process, orientation to new clients and overall client management. Receives clinical supervision from the Program Director. Receives direction for operational organization of the Facility from Operations Manager. Works cooperatively as a recovery team member. ESSENTIAL DUTIES AND RESPONSIBILITIES • Observes and monitors client behavior and intervenes based on schedule, individual client treatment plan and house needs., • Conducts UA drug screen collection when directed, following appropriate procedures., • Supervises self-administration of client medications., • Facilitates assigned groups/meetings/activities and documents observations/milieu interventions in client records/shift log during every shift/group., • Coordinates milieu treatment with counseling staff., • Facilitates daily activities in a residential component; waking up clients, chore supervision, assists with meal service, makes coffee on a daily basis, assists with laundry., • Transports clients to airport, detox, appointments, hospital, doctor office, outside meetings, store runs, rec groups and other guest/company transportation requirements, • Ensures client telephones are available during designated hours., • Conducts regular house checks, fire drills, and disaster drills to ensure safety and security., • Completes new clients' admission/intake paperwork and conducts orientations including person and baggage search., • Provides one-on-one supervision of at-risk clients (AMA risk; suicidal ideation, etc.) and AMA prevention per directive from Technician Supervisor or Program Director., • Facilitates assigned aftercare groups and conducts house checks., • Completes filing and other miscellaneous administrative work as assigned., • Work schedule includes assignments to support clients in a 24/7 facility., • Must be available within 30 minutes for on-call transportation duties during the evening, and two times a month on weekends., • Maintain and pass annual background and TB screening, as well as random drug screening., • Performs other related duties as assigned.

Job Description JOB OVERVIEW As Vice President of Operations for Sun Hill Properties and Managing Director of Hilton Universal, you will lead the strategic and operational oversight of multiple hotel properties, ensuring alignment with corporate and franchise standards while maximizing profitability, guest satisfaction, and operational excellence. You will play a pivotal role in driving GOP growth and Revenue Growth Index performance. The position requires a dynamic, hands-on leader with a deep understanding of hospitality operations, financial acumen, and an unwavering commitment to service excellence. WHAT WE OFFER • Salary: $220,000-235,000 annually, • Medical, dental, vision insurance, • 401(k) with company matching, • Complimentary employee cafeteria and parking, • Exclusive worldwide Hilton employee travel discount program, • Opportunity to participate in multi-million view TikTok videos (@hiltonuniversal), • ... and more DUTIES AND RESPONSIBILITIES As Managing Director – Hilton Universal • Provide executive oversight of all hotel operations as outlined in the organizational structure., • Lead regular meetings with department heads to ensure operational alignment and goal tracking., • Ensure strict compliance with brand and company SOPs, service standards, and policies., • Oversee key property initiatives including capital projects, service recovery, and renovations., • Respond effectively to guest concerns and manage service recovery protocols., • Lead the preparation and execution of the hotel’s annual operating budget, sales and marketing plans, and capital budgets., • Drive ongoing profitability by achieving or exceeding revenue and guest satisfaction targets., • Ensure all decisions reflect the best interests of the property, owners, and management., • Deliver on budget goals and implement both short- and long-term strategies., • Identify opportunities for cost savings and operational improvements., • Analyze P&L statements and deploy strategies to optimize financial performance., • Monitor business reports daily to make timely, data-driven decisions., • Ensure accurate monthly forecasts across departments, including Rooms, F&B, etc., • Implement yield management and sales strategies to maximize RevPAR and total revenue., • Provide monthly performance reports to ownership and stakeholders., • Participate in the planning and achievement of IBT growth targets., • Oversee procurement of operating supplies, equipment, and third-party service contracts., • Approve hiring decisions for key leadership roles., • Collaborate with head of divisions for execution and consistency in all departmental operations., • Foster career development and succession planning for hotel team members., • Lead by example in guest relations, taking ownership of all service recovery actions., • Guide long-term business planning and strategic execution., • Ensure continuous operational improvement through regular audit responses., • Support corporate client acquisition and retention initiatives alongside the sales team., • Lead compliance efforts with internal and external audits and regulatory bodies., • Ensure full compliance with legal, fire, health, and occupational safety standards., • Represent the company in community efforts and travel as necessary to support business needs. As Vice President of Operations – Sun Hill Properties • Provide strategic leadership and operational oversight of all hotel assets under Sun Hill Properties., • Recruit, develop, and lead a high-performing team of General Managers., • Analyze key business metrics, including market share, financials, inventory, guest satisfaction, and employee engagement to inform strategic decisions., • Develop and execute property-level business strategies aligned with broader company goals., • Continuously assess competitive landscape and industry trends to identify new opportunities and areas for improvement., • Work closely with GMs to ensure strategic plans are executed effectively and profitably., • Collaborate with Sales and Marketing to align efforts with brand standards and maximize revenue generation., • Partner with Revenue Management to develop strategic pricing plans, forecast demand, and optimize yield., • Drive RevPAR, occupancy, and market share growth across the portfolio., • Build and maintain strong relationships with ownership, delivering clear and consistent communication on performance and initiatives., • Conduct regular operational audits and ensure brand, safety, legal, and quality standards are upheld across all properties., • Oversee labor and capital expenditures to support long-term financial health. QUALIFICATIONS AND REQUIREMENTS Education & Experience • Bachelor’s degree in Hospitality Management, Business Administration, or a related field required., • Minimum of 10–15 years of progressive hotel operations experience, with at least 5 years in a senior leadership or regional operations role within a branded, full-service hotel environment., • Proven track record of successfully managing high-profile hotel assets and leading large, multi-disciplinary teams., • Demonstrated success in driving GOP, RevPAR, and Revenue Growth Index across multiple properties., • Experience working within Hilton brand standards and franchise systems highly preferred. Required Skills/Abilities • Must be able to speak, read, write and understand English, additional language skills preferred., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Most tasks are performed independently or in a team environment with the employee acting as a team leader. There is minimal direct supervision., • Desire to participate as part of a team., • Possess advanced knowledge of the principles and practices within all hotel disciplines, including experiential knowledge for management of people and complex problems., • Ability to study, analyze and interpret complex activities and/or information to improve new practices or develop new approaches., • Ability to make decisions with only general policies and procedures available for guidance., • Ability to apply supervisory/management (soft) skills., • Proficiency in the use of essential office and communication software, including Microsoft Office Suite, Zoom, Adobe, and related platforms; demonstrated ability to effectively lead teams in remote and hybrid work environments, • A strong commitment to staying abreast of technological advancements, with a sophisticated understanding of and proficiency in artificial intelligence tools and systems to support strategic decision-making and drive operational excellence. Schedule The work schedule is based on the demands of the business you must be available days, nights, weekends, and/or holiday availability are required. Physical, Mental and Environmental & Technical Demands Fast paced environment, multiple tasks to be handled under time constraint. Must be able to bend, crouch, kneel, and twist in the work area. Must be able to maneuver around property. Must be able to sit, walk and stand for prolonged periods of time. Must be able to operate a computer, telephone, and copier. Must have manual dexterity to operate all office equipment. Grooming All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/ or required articles of clothing will be explained to you as part of the orientation process. STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as exempt (per the Fair Labor Standards Act).

Job Description Position Title: Security Agent Department: Security Reports To: Security Manager & Director of Rooms FLSA Status: Non-Exempt Prepared/Revised Date: June 2025 Position Summary The Security Agent will protect hotel guests and employees from theft, fire, vandalism and trespassers. Exhibits a professional attitude and a vigilant awareness of his/her surroundings. Demonstrates excellent customer service skills and a very neat appearance, in line with the Hotel’s grooming standards. Possesses efficient communication skills, both written and verbal. Essential Duties and Responsibilities • Efficiently monitor close circuit televisions and patrol the hotel premises in intervals/rounds according to policy to detect fires, unsafe conditions, and potential suspicious activity., • Patrol lobbies, corridors, and public areas; confer with management, interview guests and employees and as required interrogate persons to detect infringements, and investigate disturbances, complaints, thefts, vandalism, and accidents., • Investigate and obtain all evidence pertaining to any and all incidents occurring on hotel property and complete proper documentation accordingly., • Check guest identification to prevent underage consumption of alcoholic beverages; ensure a reasonable effort is made to prevent a guest from becoming overly intoxicated., • Obtain assistance for accident victims - guests and employees, and complete accident reports., • Adhere to necessary procedures regarding the activation of the hotel’s Life Safety System., • Immediately act upon and address safety concerns and communicate such information to Supervisors/Managers as soon as feasible., • Assist management and law enforcement officers in emergency situations., • Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering., • Know federal and state security regulations and restrictions relative to company operations., • Conduct self in a professional manner with the awareness that all actions and communications are within guest view., • Maintain appearance and uniform standards., • Develop and maintain positive communication and teamwork with all co-workers and supervisors., • Other duties as assigned. Knowledge and Skills • Customer Service: Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Manages difficult or emotional customer situations. Responds promptly to customer needs. Responds to requests for service and assistance. Anticipate guest needs., • Problem Solving: Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in group problem solving situations and uses reason when dealing with emotional topics., • Interpersonal Skills: Focuses on solving conflict, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Remains open to ideas and tries new things., • Communication: Speak with others using clear and professional language to ensure a positive experience for fellow employees and guests. Listens carefully and gets clarification if necessary. Able to read and interpret written information., • Ethics: Treats fellow employees with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values., • Professionalism: Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows all policies and procedures., • Productivity: Demonstrates accuracy and thoroughness. Monitors own work to ensure quality. Meets productivity standards. Completes work in timely manner. Strives to increase productivity. Works quickly, but maintains attention to detail. Must be able to multi-task proficiently., • Adaptability: Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events., • Attendance/Punctuality: Is consistently at work and on time. Follows proper procedures when calling off work. Arrives at meetings and appointments on time., • Dependability: Follows instructions and responds to management direction. Takes responsibility for own actions. Completes tasks on time or notifies appropriate person with an alternate plan. Education and Work Experience • High school diploma or general education degree (GED) required., • 1 year prior experience in Security related field., • Previous Hotel experience preferred. Certificates, Licenses and Registrations None. Supervisory Responsibilities None. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand and walk for the duration of shift (8 hours or longer). The employee may frequently be required to stoop, kneel, and crouch for duration of shift (8 hours or longer). The employee will need to use hands to finger, handle, or feel; reach with hands and arms and stoop The employee will be required to view and work on a computer screen and/or answer a telephone for the duration of shift (8 hours or longer). Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be detail oriented, possess strong organizational and time management skills and the ability to multitask. Ability to work a flexible schedule including weekdays, weekends, holiday and nights. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Reasoning Ability and Computer Skills Ability to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment includes all areas of the hotel property and hazards include possible injury from violent or intoxicated person(s) and possible exposure to bloodborne pathogens. While performing the duties of this job, the employee is regularly exposed to outside weather conditions, including working directly in the sun and beside a pool. The noise level in the work environment is usually loud. Equal Opportunity Employer

Job Description Position Title: Program Operations Supervisor I, II or III Department: PDD Reports To: Senior Supervisor POSITION SUMMARY The Program Supervisor will oversee the overall program supervision and coordination with leads at partner agency and local city council district staff. This role involves day-to-day contact with all program staff and stakeholders, ensuring the achievement of program goals, objectives, and activities conducted in agency sites. HOURS 8 per Day / 5 Days per Week CATEGORIES OF DUTIES • Responsible for supervision of staff as assigned by Director. Depending on the nature or type of department, office, program, or unit, this may include counselors, case managers, outreach workers, intake specialists, technicians, dietary, maintenance, housekeeping, or front office staff., • Specific areas of responsibility may include revenue cycle training, credentialing registration, claims management, billing, collections, patient insurance, data processing, integrity of patient accounts, accounts receivable management, practice management system file maintenance, and third-party revenue cycle vendors., • Performs and/or oversees regular chart audits, record keeping, and other reporting and documentation functions as assigned to ensure that all records are maintained in accordance with all applicable TTC policies, procedures, and external regulations and standards to include but not limited to JCAHO, State, County, City sources., • Completes or participates in the development and submission of various reporting requirements as assigned. Such reporting may include Continuous Quality Assurance reports, various performance improvement reports, data reports of various types, prevention, repair, and other maintenance reports to include fire life safety and other environment of care reporting., • Responsible for provider reimbursement programs, policies, and strategies to ensure unit cost controls meet or exceed corporate objectives., • Attending in-service training and educational workshops., • Attending all required staff meetings., • Cooperates and communicates fully with other staff members and supervisors regarding patient and/or staff behavior, progress, activities, as appropriate., • Conducts self in a professional manner in areas of dress, language, attitude, and behavior. At all times is a role model for other staff and patients., • Exhibits full knowledge and support of the philosophy and objectives of the Agency., • Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality., • Participation in medical record and other report and record reviews as assigned., • Utilization review activities, as required., • Develop, implement, and maintain revenue cycle standard operating procedures (SOPs) in area of responsibility., • Conducts or participates in performance evaluations of interns and other staff, as required., • Attends clinical and administrative committee meetings, as requested., • Manage projects which may include revenue cycle projects and provide upper management with audit findings, metrics, and presentations., • Additional functions as specifically requested by the Program Director and/or Administrator., • Staff Supervision, • Orientation of new employees, • Scheduling staff coverage, time-off requests, etc., • Evaluations, • Assisting Director with Hiring, • Assisting Director with Discipline, • E-Time, • Support to staff, • Ongoing supervision of documentation compliance in medical records., • Chart and other record audits with others on Management team, • Taking outcome of chart/record audits back to those on each shift to manage compliance., • Administration, • Active participation in agency-wide committees as assigned., • Support the management team and to act as an agent of the organization in all situations- utilize management team meetings as a forum to resolve differences., • Attends weekly management meetings with Program Director, • Attending in-service training and educational workshops., • Attending all required staff meetings., • Other, • Work closely with staff to monitor adherence to organizational philosophy goals and objectives., • EDUCATION/EXPERIENCE/QUALIFICATIONS GUIDELINES Title Approximate Number of Employees supervised Degrees/ certification Experience may be substituted for education with CEO approval Approximate Years of supervisory experience, other factors may be considered with CEO approval. Operations Supervisor I 1 to 5 High School Diploma/GED Academic counseling certificate 0-2 Operations Supervisor II 6 to 12 State approved Counseling Certificate, AA, or BA 4 Operations Supervisor III Over 12 May supervise a Level I or Level II Supervisor Bachelor’s or Master’s Degree 6 SETTING Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation, and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job. #SJ2021

Job Description Purpose: Hope the Mission Interim Housing provides a safe, low-barrier, and supportive 24-hour residence to persons experiencing homelessness. Clients will receive shelter, food, case management & housing navigation services to support them in obtaining permanent housing. Working under the supervision of the Director of Interim Housing, the Program Manager leads and oversees all programmatic and operational functions for the site, provides oversight to shelter support staff, and fulfills the mission by successfully providing leadership and supervision for the program. The Program Manager ensures that new projects, supportive services, and housing programs are in-line with best and evidence-based practices for working with people experiencing homelessness (e.g., Trauma-Informed Care Principles, Harm Reduction, and Housing First). This position requires being on-call as needed to respond to emergencies and driving (Travel: 25%). Specific Duties-Programmatic • Provide overall direction and oversight of all programmatic components including accurate, up-to-date, data collection, quality assurance, and contract management adhering to guidelines set for in the Scope of Work. Includes but is not limited to: Manage timely progress of program goals, objectives, and performance targets, making necessary adjustments in a timely manner to improve outcomes., • Ensure program/contract compliance as per guidelines and requirements mandated by the programs, regularly reviewing logs, records, and data., • Conduct regular file reviews to ensure the accuracy and integrity of all documentation., • Assist with client issues as needed (conflicts and complaint resolution) using de-escalation and mediation techniques., • Ensure implementation of housing first, harm reduction, and trauma-informed care methodologies when appropriate., • Oversee the development, enhancement, delivery, and modifications (as needed) of services provided, adjusting when necessary., • Oversee implementation of problem-solving strategy, interventions, and screening tools., • Oversee provision of emergency service referrals (domestic violence, human trafficking & sexual assault) and warm handoff referrals when appropriate., • Oversee and manage all staff and the corresponding job duties assigned to each position., • Serve as an agency representative at professional and community meetings such as working/planning groups, coalitions, etc.; attend various community meetings as directed by the supervisor., • Collaborate/participate in fundraising efforts to support program operations as needed., • Coordinate with other agencies and partners to ensure consistent and accurate dissemination of information, provision of services, and adherence to program requirements., • Provide training and support to staff., • Assist in the development of written rules, procedures, and program guidelines., • Maintain accurate and complete participant files, exit files, timesheets, daily activity logs (if applicable), mileage logs, payment reimbursement, and other reports as directed., • Establish and maintain positive, productive working relationships with community partners and community stakeholders including mental health programs, shelter programs, local law enforcement, local neighborhood councils (and other local officials), and providers of services and resources to homeless persons., • Attend staff meetings, case conferences, and training workshops. and community meetings as needed., • Ready to sub another’s role if needed due to absence., • Update monthly OSHA forms., • Monitor the medication cabinet and review all medication records., • Review shift reports to monitor staff performance and compliance., • Follow-up on all incident reports and Grievances, • Ensure that the property and its surroundings is well maintained and clean., • Regularly inspect bathroom facilities to verify clean, sanitary conditions., • Report any maintenance issues or need for repairs to the supervisor in a timely fashion., • Regularly inspect units, dorms, and rooms, to ensure they are in working order., • Train janitorial and hygiene staff in proper protocol for site/bathroom maintenance., • Submit all supply orders to the supervisor in a timely fashion., • Assist with coordination of resident chores and assignments; oversee the maintenance of shelter linen, clothing, and supply rooms., • Ensure monthly safety and fire drills are conducted., • Performs any other duties, projects, and responsibilities the Director assigns., • Work in collaboration with the outsourced security guard to ensure the safety of participants, staff, volunteers, and visitors on the property., • Trains staff on the use of security and surveillance systems., • Observe department guidelines to conduct personal business during breaks and lunch hours., • Project a positive professional image and adheres to the organizational dress code., • Self-identify potentially unsafe systems/processes/situations and takes the initiative to report to the Director., • Observe department guidelines concerning absences and report such absences in accordance with departmental procedures., • Bachelor's degree in the social sciences or closely related field and, • Five years of housing and homelessness program-related experience and, • One year of supervisory or management-level experience, • Any equivalent combination of experience and education that provides the applicant with the desired knowledge, skills, and ability required to perform the work., • Skills- Commitment to working with homeless individuals in a harm-reduction, trauma-informed care setting. Strong interpersonal skills and sensitivity towards individuals experiencing a crisis., • Computer literacy- Microsoft Office Suite, HMIS, preferred., • Spanish preferred, • Passion for Ending Homelessness., • Employs a “Whatever it Takes” approach in service delivery., • Excellent written and oral communication, • High level of understanding of Evidence-Based Practices such as Motivational Interviewing, Harm Reduction, and Housing First, • Demonstrates effective staff supervision., • Understands supportive service program development., • Values relationships with community-based organizations and resources, • Demonstrates dedication to homelessness and related issues (i.e., poverty, housing, services), • Employment eligibility verification, • Tuberculosis and drug test, • Fingerprint live scan background, • Ability to work flexible hours which include evenings and weekends., • Ability to cover any site location as needed by Agency., • Driving is an essential function of this position., • Must have reliable transportation., • Must have a valid CA Driver's license., • Must provide proof of vehicle insurance coverage. The physical demands described here represent those that must be met by an employee to successfully perform the job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift up to 25 lbs. Communicate, receive, and exchange ideas, and information by means of the spoken and written word; Drive vehicles in and around all Counties; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employees may work in proximity to service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing. Work Environment: The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health, and safety practices. The employee may experience several unpleasant sensory demands associated with the client's use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many situations, including crises and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure. ◊ EEO: HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation, and training. ◊ HOTV will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HOTV is concerned about the conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage. Full time, Exempt

Job Description Position Purpose: Under direction of the Care Team Supervisor & Assistant Program Director, the Care Team Specialist will be participating in a multi-disciplinary team, contributing to client engagement, retention, safety and support for the clients of the LAG/USC Recuperative Care Center. The position will interact with staff and clients as a care team member by building rapport and fostering a sense of community. The LAG/USC Recuperative Care Center assists unhoused individuals to recover and improve their quality of life. These individuals may also suffer from mental health and substance abuse issues, sometimes causing behaviors such as yelling, cussing, and outbursts of anger. The role of each staff at JWCH is to assist the client in overcoming barriers and increasing coping skills to decrease negative behaviors and live in PSH successfully. Principal Responsibilities: • Establish a positive rapport with clients and express a concern for their well-being., • Demonstrate understanding and practice harm reduction methods., • Demonstrate understanding of trauma-informed care., • Demonstrate non-violent restraint methods, if needed and only as an absolute last resort., • Monitor the floors by walking corridors and perimeter of the building., • Maintain a front desk sign in/out sheet for clients, as well as visitors., • Search clients and/or visitors belongings when they enter the building., • Assist with clients’ room searches and/or temperature control, as needed., • Act as floor lead during fire drills and real emergencies, and as lead in performing necessary chair evacuations., • Document any client and/or client-staff incidents and submit to supervisor in a timely manner., • Answer front desk phone, as needed., • Ability to follow all crisis protocol., • Escort clients to appointments when needed., • Use appropriate de-escalation techniques and seek assistance when required., • Demonstrate understanding and awareness of substance abuse and/or negative behavioral health symptoms., • Must be able to work extended shifts when emergency situations warrant in a 24 hour 7 day a week setting., • Flexibility to adjust with a multiple schedule change, shift change, and days off. Work schedule is subject to change periodically based on the number of Care Team Specialists., • Provide supportive communication on incarceration, substance abuse, mental health, and risk behaviors., • Maintains the security of confidential documents., • Maintains confidentiality at all times., • Discusses any client information only with appropriate personnel when related to the care being provided, and ensures these conversations are not near any clients., • Self-identifies potentially unsafe systems/processes/situations and takes initiative to report to the supervisor,, • Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Climb stairs, ramps, or ladders occasionally during shift., • Must be able to kneel, squat, bend for any duration of time and run if needed., • Occasionally bend/twist at waist/knees/neck to perform various duties, including lift or carry up to 80 lbs., • Minimum high school diploma or equivalency, • Previous experience working with homeless persons., • Strong ability to communicate with homeless individuals who are actively participating in substance abuse and other factors related to homelessness., • Desire to work with homeless population., • Bilingual (English/Spanish) required., • Ability to assist with the collection of patient’s valuables., • Experience handling confidential documents and detail-oriented., • Ability to use email, database program(s) of agency and working knowledge of word processing (Microsoft Word) and spreadsheet programs., • Ability to communicate clearly verbally and in writing, • Effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel, general public and patients in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job Description Position Purpose: Under the direction of the Program Director, the Care Team Specialist is an integral member of a multidisciplinary team, dedicated to fostering engagement, retention, safety, and support for participants of the Crocker Care Campus. This role actively builds rapport with individuals, creating a sense of community and trust while promoting harm reduction, trauma-informed care, and participant autonomy. The Crocker Care Campus provides a welcoming, low-barrier space for people experiencing homelessness. Many participants also navigate challenges related to substance use, mental health, and systemic inequities, which may manifest in behaviors such as verbal outbursts or expressions of frustration. The program operates with a harm reduction model, embracing a "do whatever it takes" philosophy to support participant success while maintaining a safe and compassionate environment. Principal Responsibilities: • Establish a positive rapport with participants, providing a safe and supportive environment., • Apply harm reduction and trauma-informed care principles in all interactions., • Monitor common areas and building perimeter to ensure participant safety and security., • Provide crisis intervention and de-escalation support using nonviolent techniques., • Maintain sign-in/out logs for participants and visitors at the front desk., • Conduct belongings searches and room checks as needed to uphold safety protocols., • Serve as floor lead during fire drills, evacuations, and emergency situations., • Complete detailed reports on incidents, participant concerns, and program operations., • Assist with participant intake, engagement, and connection to supportive services., • Facilitate communication between participants and care team members., • Respond to participant concerns with empathy, de-escalation strategies, and problem-solving techniques., • Ensure program areas remain clean, organized, and welcoming., • Collaborate with emergency responders, behavioral health teams, and harm reduction specialists as needed., • Maintain strict confidentiality and adhere to all organizational policies., • Utilize AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) principles in all participant and team interactions., • Stand or walk for extended periods on various surfaces (tile, concrete, carpet)., • Climb stairs, ramps, or ladders as needed., • Kneel, squat, bend, and run if necessary., • Lift or carry up to 50- 70 lbs. occasionally., • High school diploma or equivalent, • Experience working with individuals experiencing homelessness., • Strong communication skills, particularly in de-escalation and crisis intervention., • Ability to work with individuals actively using substances in a nonjudgmental, harm reduction-focused manner., • Ability to work in a non-traditional clinical setting (e.g., outdoor park-lets, drop-in spaces)., • Demonstrated knowledge of harm reduction, trauma-informed care, and housing-first principles., • Proficiency in basic computer skills (email, data entry, Microsoft Word/Excel)., • Ability to work flexible hours, including evenings and weekends. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary A Kitchen Worker is part of a group of staff who works as a team and rotate responsibilities. They provide assistance in serving food, setting up the dining hall, and cleaning the dining hall and dishes. Essential Functions • Assist in the daily operations of the camp food service program, • Set up food supplies and utensils for dining hall food distribution, • Store food and leftovers at proper temperature and proper storage locations, • Serve the food, • Clean and maintain all food preparation storage equipment, • Prepare and store food according to camp and health code procedures, • Assist in maintaining cleanliness of food room, dish room, equipment, refrigerators, freezers, and food preparation areas, • Keep kitchen cupboards, walls, and countertops wiped clean and sanitize daily, • Assist in the preparation of food, • Follow rotating schedule set by Dining Room Supervisor, • Protect the health & safety of guests & staff, • Be responsible for the safety and upkeep of the dish room, • Stack, wash & store dishes and upkeep of dish room, prep room & kitchen floors, • Maintain a high standard of cleanliness, • Assist in the supervision of on-call staff and/or internsip staff, • Tie back hair and use head cover as designated by the Food Service Manager, • Wash hands regularly throughout shift, • Wear a clean apron while working, • Dress should be appropriate and modest and should not include the following:, • No tank tops., • No clothing that reveals mid-drifts or cleavage, • No clothes worn that others can see boxers or underwear., • Minimum 16 years of age, • Work as a team player, • Knowledge of basic food handling safety standards, • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis. Ability to grasp, reach overhead, push, pull and carry objects such as chairs, dish racks, tables, etc., • Ability, both visual and auditory, to identify safety hazards and monitor guest and staff behavior and enforce appropriate safety regulations and emergency procedures, • Ability to walk, stand, bend and stretch, • Ability to lift, up to approximately 50 pounds, and occasional lifting of equipment., • Physical ability to operate kitchen equipment according to safe recommended methods, • Physical ability and endurance to perform tasks while standing for long periods of time (60 minutes or more), • Physical ability to respond appropriately to situations requiring first aid. Must be able to assist campers in an emergency (fire, evacuation, illness or injury)., • Willing to work in a camp setting and work irregular hours., • Background check is required with certification for Protect the Mission policies and procedures. Employment is contingent upon passing background check. Must take protect the mission training.

Job Description Assistant Property Manager Work Location: Long Beach, CA General Summary: Under the direction of the Director, Permanent Supportive Housing, the Assistant Property Manager (APM) works in conjunction with the Property Management Team and is responsible for a working understanding of all of the property operations of the assigned property and will act as main point of contact in the absence of the Property Manager. The APM will field phone calls, as well as facilitate all office and leasing activities and assist in the timely collection of rents including documentation of all transactions. The APM will also interact with clients/residents to explain move in/move out requirements and field questions about services and amenities. Will interact often with maintenance personnel in coordination of services and conducting periodic habitability audits as required. The Assistant may also perform special projects and attend service provider meetings as directed by Property Manager or designee from time to time. The position requires an incumbent with hands-on service delivery, patience, tact, flexibility, professionalism, and an overall commitment to teamwork. The APM will uphold Century’s Values as we work together to restore hope and empower to residents as they seek to transcend their unique and challenging life circumstances. The Essential Duties and Responsibilities as described below are not intended to be all inclusive. Property Management Front Office Support: Greet campus visitors, coordinate services for residents as directed by the Property Manager, post notices, maintain files, post collections, attend meetings and other clerical duties. Administration: Assist prospective residents in completing applications, responding to inquiries, and assist in the preparation of reports. Maintenance Support: Coordinate with maintenance personnel as directed by the Property Manager, write work orders and follow up on behalf of residents and Property Manager, maintaining up dated records and preparing reports as required. Using check list, may perform property walks to determine maintenance issues and coordinate repairs with maintenance on behalf of the Property Manager established check list, conduct quarterly inspections to determine habitability, health, safety, pest controls, fire and smoke detectors. Client Services and Move in Orientation: Assist other Property Management staff in arranging tours for prospective clients, explaining amenities and terms for occupancy for move ins. Serve as a resource of ongoing support by responding to questions of new residents. May make identification cards for residents, staff and service providers. Attend service provider meetings as needed, prepare incident reports and direct actions required to the Property Managers. Outreach/Community: Attend outreach events, assist in planning and coordination of events for staff and community residents. Required Knowledge, Skills, and Abilities: Excellent customer service skills Ability to multi-task with minimum direction, maintaining, respectful demeanor in challenging situations. Able to develop and maintain a constructive, cooperative working relationship with others. Able to maintain positive flow of relevant communication, protect sensitive information. Must have sound problem solving ability; ability to recognize a pending problem and recommend a course of action. Knowledge of basic budgeting, vendor relationships, contract and payment practices. Ability to interact with residents, office staff, visitors, vendors from diverse socio-economic backgrounds. Skilled in filing, data input, report writing, auditing techniques. Basic skills in Word, Excel, Outlook, proficient in Yardi or similar property management software. Ability to keep established hours of operation, ability to work overtime on short notice, and maintain excellent work attendance. Must be flexible to meet the needs of a professional office. Access to reliable transportation and ability to keep work hours of 8:30 AM through 5:30 PM, M-F. Education and Experience: This position requires a minimum of an associate degree. Two to four years of experience in support of management in Property Management, Tenant Relations. Marketing experience may contribute to success in this position. A combination of experience and education will be considered. Bilingual, Spanish would be helpful. Work Location: Onsite, Long Beach area. This is not a remote work position. Compensation and Benefits: Full time, attractive hourly compensation $24.75.-$25.75 with fully- paid employee and family medical, dental, vision. Life /AD&D, retirement plan with company match, paid time off, paid holidays and more. Paid college tuition assistance and professional development opportunities available. How to Apply: See all openings and apply here . Our organization is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, marital status, registered domestic partner status, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The cook is responsible for preparing and/or directing the preparation of food to be served, complying with all applicable sanitation, health and personal hygiene standards, and following established food production programs and procedures. The cook is responsible for appropriate use of facility supplies and equipment to minimize loss, waste and fraud. Responsible for all food service duties including mass food preparation for daily consumption and special events for 300 clients. Essential Functions Provide Orientation to volunteers, community service workers on kitchen safety and service. Perform pre-safety checks and routine inspections of food equipment, report major repairs or services needed and all emergencies, accidents, or equipment breakdown immediately to Food Service Manager and Assistant Manager and/or Director of Operations • Prepares or directs preparation of food served using established production procedures and systems., • Determines amount and type of food and supplies required using production systems., • Ensures availability of supplies and food or approved substitutions in adequate time for preparation., • Sets steam table; serves or ensures proper serving of food for tray line or dining room., • Comply with established sanitation standards, personal hygiene, and health standards. Observes proper food preparation and handling techniques., • Stores food properly and safely, marking the date and item., • Reports necessary equipment repair and maintenance to supervisor., • Correctly prepare all food served following standard recipes and special diet orders., • Plans food production to coordinate with meal serving hours so that excellence, quality, temperature, and appearance of food are preserved., • To follow weekly that is posted for food production., • Maintains daily production records, open and closing procedures list, maintenance list, incident reporting., • Always keep the work area neat and clean; clean and maintain equipment used in food preparation. Working Conditions The employee is required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. This job operates in a kitchen environment, housed with equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer, and chef’s knives. The employee is frequently exposed to heat, steam, fire, and noise. Minimum Qualifications • Must be a certified food handler under the California Safety Code 97-0071., • Preferred Culinary Arts degree and/or 2 years of food handling experience., • Ability to understand written information and keep accurate stats/inventory., • Must be TB cleared & CPR and First Aid Certificate upon hire date, • Microsoft Office applications and excel a plus., • Must have work experience in kitchen/food service, (knife skills, health, sanitary regulations, cooking skills and working with large equipment)., • Ability to carry out assignments independently, maintain good rapport and communication with other staff members, clients, and the public, • Education or experience working with the homeless population, • Excellent communication skills for interaction with Homeless individuals., • Strong work ethic, personable, dependable and must be efficient., • Must be able to work any shift and a signed schedule.

Job DescriptionDescription: Our team members share our core values with a passion for property management and enjoys the fast pace, grow, or die work environment! This self- motivated individual will make the team excel and have a strong desire to learn. This individual will also communicate with radical transparency while ensuring the customer comes first, always. Position: Commercial Coordinator Reports to: Director of Retail/Commercial Position Type: Non-Exempt Salary: $20.00 to $25.00 hourly Location: 1212 Long Beach Blvd. Long Beach, CA 90813 Job Responsibilities will include but are not limited to the following: • Deposit checks, post wires & lock box deposits, • Lease audits and abstracts (summaries), • Contact vendors that submit invoices, push Vendor Café, refer to support staff if necessary, keep excel sheet to track communication, continue to follow up if necessary, • Special Requests, Same Day Check Requests, Reimbursements if and as needed, • Coordinate and follow up with Tenant Issues, • Assisting with Rent collection functions, • Follow up on phone calls and screen for Steve so he can focus on income opportunities for BFPM, • Address all other mail items for the commercial property division., • Monday/Wednesday/Friday: Work on DA’s update master sheet, • Check Payscan Dashboard, approve all on Property Manager Workflow, assist with adding supporting documents on Steve’s workflow, • Monthly financial review/Budget Comparisons for each property – can catch mistakes/issues prior to statements going to owners., • Populating lease narratives/abstracts into Commercial program for more streamlined productivity/ setting up system alerts, • Tracking lease expirations, options to extend, renewals, etc. – coordinate with Steve., • Activating lease renewals, lease options, amendments, etc. in Yardi., • CAM reconciliation review, finalization & submission to tenants., • Owner relations and commitments (i.e., weekly meetings, monthly financial analysis/forecast cash balance, etc.)., • Tracking and requesting progress payments of all ongoing jobs/ capital improvements., • Maintaining accurate & up to date lease records/ doing lease audits., • Assist with Commercial Café/ handling tenant payment issues., • Deposit Accounting (move-in/ move-out accounting)/ reports., • Coordinate “Clean & Shows” and other property services (internet, electric, trash, water, janitorial)., • Sending Monthly Tenant Statements, Yearly CAM adjustments & reconciliations and Tenant Memos (when necessary), • Assisting with Vendor Shield Enrollment/Compliance., • Communicating with vendors as needed., • Assist with onboarding and closing out commercial properties., • Work directly with accounting on owner issues etc., • Loan covenant reporting on PNC lender’s template., • Maximizing DSCR to avoid triggering lender lock box on properties with those types of loans., • Update Personal and Master DA list daily, • American Express Report, • Draft Memos (as requested), • Fire exit/ Fire safety compliance/ Tracking, • Payscan/ Payables, • Check RPS box, • Attend admin meeting, • Host SOTC registration with admin team, • Other special projects related to commercial propertiesRequirements:, • Must have at least 1-3 years of commercial property management experience, • Ability to read, interpret, and fully understand commercial leases. In addition to abstracting leases, and critical lease provisions., • Basic Accounting knowledge, • Ability to respond effectively to the most sensitive inquiries or complaints in a timely and professional manner., • Proficient in Microsoft Office, especially Excel, PowerPoint, and Word.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $21.48 - $22.61 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE This position is required in helping to continuously improve facility and safety functions and is responsible for providing various facility and operational services throughout multiple locations. Works closely with the Safety, Facilities & Accessibility Director (SFAD) and Safety Coordinator(s) in ensuring facility functions and repairs are monitored and updated throughout the program year. Will also ensure that staff is trained on various safety trainings, maintains our Material Safety Database and several matrix platforms to track property profiles and documents. DUTIES AND RESPONSIBILITIES • Assist SFAD in maintaining facility profiles and documents all equipment up to date with current procedures, licensing and funder records requirements., • Assist in the planning, monitoring, and implementation of facility plans and assessments. This will also include obtaining facility data and creating facility sketches and profiles and updating facility matrix., • Conducts safe environments inspections, meetings or trainings when applicable., • Coordinates and communicates safety data sheet and IPM materials., • Participates in safety orientation for new hires or learning portal development and trainings., • Participates in facility assessments, safety walks, site inspections, and on-going monitoring of systems that involve building, fire, and emergency codes as well as the Office of Head Start Facility and Environmental Health and Safety protocols., • Assist in minor operations that might include the following:, • Community meetings, • Networking with city planning and development, • Hold or attend community or advisory meetings, • Attend Parent/Staff meetings, • Research and obtain community assessment data for projects and grants., • Creates, follows up and monitors facility and incident reports, inspections, and procedures., • Handles inventory and works with other service managers and administrative assistants on work orders, repairs, and audits., • Trains, monitors, and supports staff on various environmental and facility functions/regulations within different programs., • Maintains database for ordering supplies, safety emails and scheduling from safety website., • Maintains and handles fiscal paperwork, JO/PO’s and scheduling of projects that involve building/playground functions, repairs, and fire/life safety items., • Executes program safety initiatives, Maintains safety materials, updates, and trains employees on safety practices and disaster preparedness., • Participates in site inspections, and on-going monitoring of systems that involve emergency preparedness principles and the Environmental Health and Safety protocols, • Follow up and monitor safety reports, inspections, and procedures, Records observations and safety practices at multiple locations, • Handles inventory and works with other service managers on supply orders and checklist on emergency supplies., • Trains, monitors, and supports program staff and facilities in emergency evacuation drills and communication within programs, • Essential Function 6: Provides safety input in the following orgizational and community venues: • Community meetings, • Networking with emergency personnel such as Fire Dept. /Police Dept., • Hold community or advisory meetings on emergency preparedness., • Staff meetings. • Research and obtain community assessment data for projects and grants., • Other duties as required and may be subject to change Qualifications REQUIREMENTS: • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications, • Proof at time of hire a Tuberculosis (TB) clearance and Health screening within 6 month prior to hire date. Annual influenza vaccination (between Aug1-Dec 1) Pertussis (whooping cough) and measles immunization, Health screening., • CERT certified preferred. If not, certification will be required within the first 12 months of employment., • Minimum three years’ experience in office setting., • AA degree in safety, ergonomics, or environmental safety preferred., • Experience with building and safety regulations, building and safety permits, DSA, Fire/Life/Safety Codes, maintenance repairs and functions., • Experience with emergency preparedness and health and safety principles., • Strong verbal and written communication skills., • Experience in Head Start/Early Head Start programs preferred., • Experience with Veteran or housing programs., • OSHA or safety certificates., • AA in Environmental Health or Safety related field,, • Community Emergency Response Team (CERT) certified. If not, certification will be required within the first 6 months of employment., • At least one (1) year experience with ECE program, shelters, adult rehabilitation programs, low income housing or HUD, • Knowledge of emergency preparedness practices. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.