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  • Cashier / Sales Assistant
    Cashier / Sales Assistant
    1 month ago
    $16–$20 hourly
    Part-time
    West New York

    We are seeking enthusiastic and customer-oriented individuals to join our team as Cashiers and Front End Clerks at our premium wine and liquor store. As a part-time team member, you will play a vital role in providing exceptional customer service and ensuring smooth operations at the checkout counter. If you have a passion for wines and spirits, enjoy working with people, and can handle a fast-paced environment, this is the perfect opportunity for you! Responsibilities: Greet customers and provide friendly and attentive service. Accurately and efficiently process customer transactions using the point-of-sale (POS) system. Handle cash, credit, and debit card transactions in a secure and reliable manner. Assist customers in locating products, answering questions, and providing recommendations based on their preferences. Maintain a clean and organized checkout area, including restocking merchandise and arranging displays. Collaborate with the sales team to ensure a seamless shopping experience for customers. Adhere to all company policies and procedures regarding safety, security, and alcohol sales regulations. Requirements: Previous experience as a cashier or in a customer service role is preferred. Excellent communication and interpersonal skills. Strong attention to detail and ability to handle cash transactions accurately. Availability to work flexible hours, including nights and weekends. Must be at least 21 years old to comply with legal requirements for alcohol sales. Basic knowledge of wines and spirits is a plus, but not required (training will be provided). Benefits: Competitive hourly wage. Part-time schedule. Employee discounts on premium wines and liquors. Opportunity to work in a dynamic and growing industry. Friendly and supportive work environment. Note: Due to the nature of this position, candidates may be required to undergo a background check and comply with local liquor licensing requirements. Join our team and embark on a rewarding journey in the world of premium wines and spirits!

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  • Front Desk Receptionist
    Front Desk Receptionist
    1 month ago
    Full-time
    Manhattan, New York

    About the Role We’re seeking a polished, detail-oriented Front Desk Receptionist to support a fast-paced medical/aesthetic practice. You’ll be the first point of contact for patients, responsible for a high-end patient experience, accurate check-in/check-out, scheduling, phone handling, and clean payment/ledger documentation. This role requires professionalism, urgency, and strong organization. Key Responsibilities Front Desk Operations (Opening/Closing) Open/close the clinic consistently: lobby readiness, restocking, sanitizing high-touch areas, equipment/phone check End-of-day closeout: secure PHI, lock up, power down, ensure lobby reset and doors secured Patient Check-In / Check-Out Greet patients warmly and verify identity (ID/insurance card when applicable) Confirm demographics (name spelling, address, phone/email, preferred language) Check patient ledger for balances and collect payments prior to rooming when required Provide receipts and confirm aftercare printouts / next appointment details (as applicable) Scheduling & Confirmation Schedule consultations, follow-ups, treatments, and post-ops per clinic standards Perform appointment confirmations (calls/texts) and update statuses (confirmed/unconfirmed/rescheduled/cancelled) Monitor gaps/overbooks and flag same-day risks (cancels, reschedules, repeat no-shows) Phones & Call Routing Answer calls promptly with a warm, professional tone Route calls appropriately (clinical urgency, post-op concerns, pricing/booking, general scheduling) Document call outcomes and next steps in CRM/EMR as required Payments, Deposits, Receipts Collect and post payments accurately (Weave/terminal/Zelle) into Nextech Apply payments to the correct invoice/charge and scan/upload receipts to the chart Follow refund escalation policy—front desk does not promise refunds/timelines unless authorized Patient Experience & De-escalation Offer hospitality (water/coffee), give wait-time updates every 10–15 minutes Maintain HIPAA discretion at the desk and on calls De-escalate upset patients calmly and escalate to leadership when needed; document objective facts Daily Reporting (must be comfortable with numbers) Begin-of-Day report (by ~10:30am): consult totals, confirmed/unconfirmed, patients with balances due End-of-Day report: tomorrow’s consult readiness + today’s consult outcomes and financial snapshot (collected totals, balance collections, notes) Requirements 2+ year experience in medical/dental/aesthetic front desk (preferred, not required if strong fit) Strong communication, professionalism, and customer service mindset Accurate data entry + comfort handling payments and sensitive information (HIPAA) Ability to multitask in a busy environment and follow SOPs closely Tech comfortable: EMR/CRM + phones/texting systems(Nextech/Weave experience is a plus) Preferred Qualifications Bilingual Spanish (highly preferred) Experience with consult-driven practices (plastics, med spa, dermatology, dental) Proven consistency with confirmations, collections, and documentation Benefits Health insurance / PTO / sick time Employee discounts on services/products Growth path: Senior Front Desk / Lead Front Desk / Front Desk Manager Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Contract Pay: $24.00 - $32.00 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Experience: Front desk: 2 years (Required) Ability to Commute: New York, NY 10036 (Preferred) Ability to Relocate: New York, NY 10036: Relocate before starting work (Preferred) Work Location: In person

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