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Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives. Pay: $16.42 - $19.17

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives. Pay: $16.42 - $19.17

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives. Pay Range: $18.67-$22.67

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives. Pay Range: $18.67-22.67

Role Summary: The Operations Manager is responsible for the end-to-end execution of daily facility operations. This is a hands-on leadership role requiring physical presence on the floor to manage staff, ensure safety compliance, and maintain the facility's physical assets. You will serve as the primary link between local ground operations and the corporate management team. Key Responsibilities: • Open and close the facility, manage alarm systems, and conduct daily safety sweeps of turf and courts., • Prepare spaces for scheduled rentals and manage rapid turnovers (e.g., reconfiguring fields within tight timeframes)., • Serve as the on-site lead during peak hours, addressing customer concerns, incidents, and injury reports in real time., • Build and distribute weekly staff schedules (front desk, janitorial, maintenance, field assistants) to ensure proper coverage, including weekends., • Lead daily/weekly staff huddles to review schedules, events, and VIP needs., • Act as the first point of escalation for emergencies, customer disputes, and staffing gaps., • Conduct daily walk-throughs to identify maintenance needs and coordinate repairs with corporate; serve as on-site vendor liaison., • Manage facility inventory, including cleaning supplies, first aid kits, and operational materials., • Submit weekly reports to the Director of Facilities on utilities, maintenance expenses, and utilization metrics., • Ensure adherence to company SOPs, including cash handling and liability waiver compliance., • Review upcoming programming and tournaments to align on logistics (parking, equipment, signage) with the corporate events team., • Partner with the Hiring Manager on staffing reviews, interviews, and onboarding., • Escalate IT and systems needs to the Corporate Support office. Skills & Qualifications: • Bachelor’s degree or equivalent experience in management or sports operations., • 3–5 years of facility or operations management experience., • Strong leadership, organizational, and interpersonal skills. Salary Range: $75,000 – $85,000 Reports to: Ownership / Director of Operations

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. 📍 Onsite | Brick, NJ 🕒 Schedule: Monday–Friday: 8:30 AM–5:00 PM 🚨 Priority: ASAP Position Overview We are seeking a Health Information Specialist to support Release of Information (ROI) services at a single onsite healthcare location. This is a patient-facing role that plays a critical part in ensuring timely, accurate, and compliant handling of medical record requests. This position is ideal for someone who enjoys working directly with patients, is detail-oriented, and is looking for long-term growth opportunities within a healthcare organization. 💼 Key Responsibilities Responsibilities include, but are not limited to: • Serve as the front desk point of contact for patient walk-ins requesting medical records or releases, • Provide phone support to patients, providers, and authorized requestors, • Process Release of Information (ROI) requests accurately and timely, • Fax, scan, and manage incoming and outgoing medical record requests, • Burn medical images to CDs and share images electronically as required, • Support client relationship management through professional communication, • Assist with reporting and administrative duties such as data entry and email, • Ensure compliance with HIPAA, privacy regulations, and facility policies 🎓 Training & Onboarding • Datavant DHISC training, • Hands-on, role-specific training during the first 30 days ⭐ Qualifications & Skills • Strong customer service and communication skills, • Comfortable working in a patient-facing, front desk environment, • Detail-oriented with the ability to manage confidential information, • Reliable, punctual, and professional, • Ability to multitask and work independently 🎓 Education Requirement • High School Diploma or GED required 💰 Benefits & Growth Opportunities • Full-time benefits, including:, • Medical, dental, and vision coverage, • 401(k) retirement plan, • Tuition reimbursement, • Paid Time Off, including major holidays, • In-person role with opportunities for growth and advancement within the company Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$15.92—$19.44 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job DescriptionAbout the company Our client is a fast-growing Managed Service Provider based in New Jersey, delivering modern, cloud-native IT to an expanding base of business clients. The business has grown significantly over the past year and shows no sign of slowing down, which means a lot of hiring — and a real opportunity for someone who wants to learn talent acquisition in a fast-moving, high-volume environment. It's a close-knit team with very low turnover and a culture that rewards people who think for themselves and want to grow. About the role This role owns the front end of the recruiting process: screening candidates, coordinating interviews, managing the applicant tracking system, and keeping people well informed from application through to decision. You'll work closely with the Director of Human Resources and the leadership team to find candidates who fit the company's culture, values, and standards. It's a great fit for someone organised, professional, and people-oriented who's eager to learn — and it comes with a clear path into talent acquisition and HR roles as you develop. The salary range for the role is $50,000 - $60,000. What you'll doCandidate screening & evaluation • Review and screen incoming applications daily through the applicant tracking system and other recruiting platforms, using your own judgement and AI-supported tools., • Conduct initial 15–20 minute screening interviews., • Assess candidates on skills, communication, professionalism, cultural alignment, and overall fit., • Confirm compensation expectations, work authorisation, location requirements, availability, and employment history., • Document interview notes and recommendations, and disposition every candidate in the ATS, whether moving them forward or sending the appropriate notice.Recruiting coordination & candidate experience, • Manage candidates through every stage of the recruiting process., • Schedule interviews and coordinate communication between candidates and hiring managers., • Keep candidate records accurate and organised in the ATS., • Track open positions and candidate pipelines., • Ensure a positive candidate experience from application through to the hiring decision.Systems, postings & process improvement, • Manage recruiting platforms including Workable, Indeed, Handshake, and other sourcing tools., • Review and update job postings to keep them current, competitive, and aligned with hiring priorities and budget., • Monitor posting performance and recommend changes to improve candidate quality and hiring results., • Partner with hiring managers to keep postings, qualifications, and requirements up to date as business needs evolve., • Track recruiting metrics, maintain reports and dashboards, and share insights on sourcing effectiveness, candidate flow, and hiring trends., • Research and recommend new recruiting tools, sourcing strategies, and process improvements.Assessment & hiring support, • Administer pre-employment assessments and screening tools., • Coordinate technical evaluations and hiring exercises., • Gather and organise candidate feedback from interview teams., • Support hiring decisions with clear candidate summaries and recommendations.Collaboration & growth, • Partner closely with HR, hiring managers, and operational leaders., • Take part in regular recruiting review meetings., • Learn the company's hiring philosophy, culture standards, and candidate evaluation methodology., • Keep developing your recruiting and interviewing skills.What we're looking for, • Strong verbal and written communication skills., • Exceptional organisation and time-management abilities., • Comfortable conducting phone and video interviews., • Strong attention to detail., • Able to manage multiple priorities at once., • Proficient with Microsoft Office and Google Workspace., • A professional, positive, and service-oriented manner.Bonus points, • Prior recruiting, customer service, administrative, office management, or HR experience., • Experience using applicant tracking systems (ATS)., • Experience coordinating interviews or managing scheduling., • A genuine interest in human resources, recruiting, talent acquisition, or business operations.How we'll measure success, • Organised, accurate recruiting pipelines, consistently maintained., • A consistently positive candidate experience., • Strong judgement when evaluating cultural fit., • Clear communication with candidates and hiring managers., • Real ownership of recruiting coordination activities., • Continuous growth in interviewing and talent-assessment skills.Where this can lead This is an entry point with a clear path forward. Typical progression runs toward Talent Acquisition Specialist, Manager, and Director, or across into Human Resources as a Coordinator, Partner, and Manager. Our hiring process We've designed our process to get you from application to offer in 2–3 weeks — no lengthy waiting periods, no unnecessary stages. • Step 1 — AI Interview (within 48 hours of applying). Complete a short AI-powered interview at a time that suits you. No scheduling required — you choose when you do it, and it can be completed within 48 hours of applying., • Step 2 — Recruiter Call. A member of the Zero Hiring team will reach out to walk you through the role and the business in more detail, answer your questions, and make sure this is the right fit on both sides., • Step 3 — Client Interviews. You'll meet the team. Typically 2–3 interviews with the hiring organisation, designed to give both parties a thorough and genuine sense of fit., • Step 4 — Offer. If it's a match, we move fast. Expect a clear, timely offer without the drawn-out back-and-forth.

Job Description Job Summary Under general supervision, the Sales Lead plays a vital role in achieving the sales goals of the business unit by planning, coordinating, and managing all store operations while providing high-level customer service support. This position focuses on ensuring exceptional customer service, meeting and exceeding annual sales goals, managing inventory shrinkage, and maintaining a high quality of work life. Combining leadership responsibilities with advanced selling skills, the Sales Lead enhances customer relationships and drives sales. At West Marine, our mission is "Know More, Get More, Boat More." We cater to customers fulfilling boating needs, completing projects, or preparing for great days on the water. Each interaction is an opportunity to exceed customer expectations and foster loyalty. West Marine is a Drug-Free Workplace and an Equal Opportunity Employer. Supervisory Responsibilities • Guide and develop Crew Members for excellent store operations and customer service, • Lead by example, greeting and engaging customers to fulfill their boating needs, • Effectively prioritize and plan to drive results and meet business goals, • Train Crew Members to handle various transactions and provide exceptional service, • Recruit, onboard, and train high-performing Crew Members, • Manage Omni-Fulfillment operations Duties/Responsibilities • Assist in implementing store strategies to meet or exceed annual sales and contribution goals, • Work with the team to grow wholesale business and market share through planning and goal setting, • Ensure the store and staff exemplify our brand and service, adhering to promotional programs and proper display of sale items, • Actively participate in and coach the team on programs and procedures that drive sales, • Maintain a neat, clean, and organized store while complying with safety and Asset Protection standards, • Develop strategies to achieve West Advantage membership and Private Label penetration goals, • Oversee front-end activities, including greeting customers, processing transactions, and managing add-on sales, • Provide high-level customer support with expertise in boating products, building and maintaining customer relationships, • Recommend additional items and services that complement customer needs, • Accurately manage register transactions and handle returns/complaints graciously, • Complete and distribute tasks from Daily, Weekly, Monthly, and Master Checklists, • Ensure compliance with legal requirements and store policies to maintain stability and reputation, • Verify that Asset Protection standards are met, • Protect Crew Members and customers by ensuring a safe and clean store environment, • Maintain professional knowledge through company and industry-sponsored training, • Available to work a flexible schedule including nights, weekends, and holidays, • Serve as “Manager on Duty” during assigned shifts, • Perform other job-related responsibilities as assigned Additional Duties May Include • Ensure accuracy through perpetual counts, cycle counts, product receiving, RTVs, damages, and truck put away, • Manage pricing, execute price changes, and conduct price audits, • Plan and execute merchandising resets and maintain Planogram (POG) integrity, • Manage supply orders while adhering to budget standards, • Drive clearance execution strategy and sell-through, • Ensure payroll is processed accurately and on time, • Maintain operations by coordinating and enforcing operational and personnel policies Required Skills/Abilities • Strong verbal and written communication skills, • Excellent sales and customer service abilities, • Attention to detail and strong organizational skills, • Proven ability to meet deadlines and manage time effectively, • Strong analytical and problem-solving capabilities, • Effective supervisory and leadership skills, • Ability to prioritize and delegate tasks appropriately, • Proficient in Microsoft Office Suite or related software Education and Experience • High school diploma or equivalent, • Two years of related experience preferred Physical Requirements • Continuous standing and walking throughout the retail space, • Ability to wear and communicate through a headset continuously, • Frequent climbing, bending, stooping, and twisting, • Occasionally operate equipment, including forklifts, • Must be able to lift up to 50 pounds to shoulder height unassisted frequently Other Requirements • Minimum age of 18 years old West Marine offers a wide range of benefits, which include medical/dental/vision, various voluntary benefits, 401k, and paid time off. To view eligibility and additional information on these benefits, along with starting pay ranges for select states, please visit our benefits page at www.embbenefits.com/wm-home/. Join us at West Marine and help us provide the best boating experience for our customers!

PT Cash Dept Head - Front End - 0840.

At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated and valued.

At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated.

We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D

At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated and valued.

Provide assistance in handling voids, overrides and Price Plus cards, enforce Front-End policies and procedures such as dress code, check cashing, coupon redemption, time and attendance, price plus. Understand and adhere to Company shrink guidelines as relates to Front-End Department operations. Tit

Front Desk / Guest Service Associate. Ensures desk area and equipment are clean and in good working order at end of shift.

California applicants: Please review the Costco Applicant Privacy Notice.The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist.The listing does not mean that any positions are currently open or available at Costco.Position Summary: Processes memb

Understand and adhere to Company shrink guidelines as relates to Front-End Department operations.

Enable everyone to make their house a home.To become the first-choice destination for home and holiday dcor.The Team Member (TM) role supports all operational, front-end, freight, and merchandising processes and helps maintain an active selling culture by ensuring that all processes are held to docu

Responsibilities: Process member orders and collect payment; Provide high level member service; Perform cleanup, department setup and closing tasks.

Home Depot - - Responsibilities: Process checkout and/or return transactions; Monitor and maintain the self-checkout area; Provide product knowledge and identify selling opportunities; Assist in supervision and training of front end associates; Escalate issues to head cashier as needed.

Responsibilities: Packs member orders into boxes and transfers items to a separate cart for cashiers; Performs cleanup, cart retrieval, merchandise restocking and runs for items as directed.

This role involves assisting customers and maintaining store appearance, with a primary focus on front-end operations. Ollie's Bargain Outlet is seeking a Front End Specialist at our Lakewood, NY location.

Ross Stores - 51 Chambersbridge Road - Responsibilities: Supervise store Associates and manage area operations as part of store leadership; Ensure safety and security within the store and maintain a loss-prevention mindset; Oversee front-end operations and customer service to maintain efficient chec

Job DescriptionJob Title: Assistant Dental Office Manager Department/Location: Operations Reports to: Regional Vice President FLSA Status: Non-Exempt Company Overview ProSmile is the fastest growing dental organization on the East Coast and Midwest. Our premier DSO is led by world class dentists who understand what highly skilled dentists and dental professionals need to grow a practice while focusing on delivering the best-in-class clinical care to their patients. We offer up-to-date equipment and technology, experienced and friendly staff, and dentists who truly care about their patients, as well as competitive pay and, where applicable, a benefits package that includes medical, dental, vision, 401(k), training, and career growth opportunities. Position Summary ProSmile is in need of an Assistant Dental Office Manager who is looking to join a practice with a strong culture, compassionate and skilled dentists, and a support structure that creates an environment of learning and the autonomy to create change at the practice that brings about growth and success. We offer competitive pay based on experience with a great benefit package. As an Assistant Dental Office Manager, we give you the tools and support needed to ensure you are in the best position to be successful. A ProSmile Assistant Dental Office Manager is a unique opportunity to join a practice that is part of a larger growing organization and offers the ability to move up and take on higher positions within the company. Duties and Responsibilities: • Maintains control of patient scheduling, • Addresses and resolves patient complaints, • Reviews patient charts making corrections with posting if needed, • Takes on the responsibility of the Treatment Plan Coordinator in some offices, • Has working knowledge of all insurances; handling of claims, attachments for claims, • Maintains collection controls and systems, • Oversees daily closeout functions as well as daily deposit with the corporate office, • Coordinates end-of-month functions with the corporate office & Dental Practice Manager, • Monitors patient A/R, • Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings, • Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager, • Contacts maintenance for all office equipment in need of repair for optimum function, • Following up on unresolved task, • Performs miscellaneous job-related duties as assigned, • Coordinating office needs with Dental Practice Manager, • Assistant Dental Office Manager - Qualifications, • High School diploma or GED required, • Experience using Outlook, Word Excel preferred, • Easily able to learn new technologies and systems required, • Performs miscellaneous job-related duties as assigned Knowledge and Skills/Expected Competencies: • Work experience in an administrative function and/or customer facing role required, • Working knowledge of dental or medical front desk duties and responsibilities preferable, • Previous dental office management work experience preferable, • Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): • Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks., • Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options., • Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits., • Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses., • Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans., • Additional Perks:, • Employee Assistance Program (EAP), • Identity Theft & Fraud Protection, • Legal Support Services, • Discount Programs (including pet insurance, travel, theme parks, electronics, etc.), • Wellness Programs, • Financial Wellness and Planning Tools Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Powered by JazzHR 2ZdTuNUYU8

Job DescriptionROLE OVERVIEW The RCM Specialist II is an individual contributor role on the RCM team, responsible for AR follow-up, posting payments, processing refunds and credits, and auditing accounts accurately. This role supports the full revenue cycle, helping ensure timely resolution of outstanding balances, clean financial records, and a smooth experience for both practices and patients. An ideal candidate has a strong understanding of AR processes, account research, and payer guidelines. They are detail-oriented, analytical, and confident in navigating account-level discrepancies and improving key revenue cycle metrics. KEY RESPONSIBILITIES • Perform all assigned RCM activities in accordance with best practices and internal SOPs., • Perform AR follow-up to resolve unpaid or underpaid claims, denials, and aged balances through appropriate action (i.e. appeals, corrections, resubmissions, etc.), • Audit accounts to verify accurate claim submission, payment application, adjustments, and resolution of outstanding balances., • Review and resolve credit balances; process refunds to insurance and patients in compliance with regulations and internal policies., • Post all payments – insurance and patient – accurately and in a timely manner, including zero-dollar payments and remittance reconciliations (manual and electronic)., • Apply adjustments and write-offs appropriately based on payer contracts and internal guidelines., • Work AR aging reports regularly to reduce days in AR and the percentage of AR over 90 days., • Maintain clear and thorough documentation of account activities, payer interactions, and refund processing steps., • Collaborate with internal teams (billing, front office) to ensure clean claims and quick resolution of issues., • Maintain compliance with HIPAA, payer guidelines, and internal policies., • Participate in team meetings to discuss performance metrics, workflow updates, and process improvements., • Support RCM management in understanding and self-identifying contributing factors to site-specific RCM KPIs, highlighting areas of concern and areas for improvement. KPIs include but may not be limited to:, • Collection Rate: Monitor and report on the net collection rate, analyzing performance against targets. Collaborate with the team to identify opportunities for improvement., • Days in AR: Track and evaluate average days in AR to ensure appropriate advanced collection, payment application, efficient and accurate claim filing, and timely back-end billing and claim resolution. Investigate and address any delays or bottlenecks that may be causing extended days in AR., • % AR Over 90 Days: Review and analyze the percentage of AR over 90 days (insurance v. patient) to identify trends or issues requiring attention. Work with the team to reduce the percentage of aged receivables by implementing strategies to resolve outstanding claims and payments., • Identify trends in rejections, disputes, payment delays, and denials, and escalate issues for resolution. Always seek the root cause to avoid future issues, • Maintain respect and professionalism in all interactions with internal stakeholders, patients, payers, third parties, and othersESSENTIAL QUALIFICATIONS, • Prior experience in Dental Office workflows, Revenue Cycle functions to include Scheduling, Registration, Insurance verification, fee schedules, claim submission, charging/coding requirements, insurance AR follow up and payment posting process, • Must be knowledgeable of reimbursement/compliance process and procedures with all payors, • Experience with practice management software systems, insurance portals, clearing houses, insurance guidelines, banking reconciliation software, proficient in intermediate PC skills (MS Office—strong excel skills). Strong computer literacy, Excellent Math and problem-solving skills. Data entry and 10-key by touch., • Strong interpersonal and organizational skills. Ability to work within a team setting and as an individual contributor. Excellent oral and written communication skills, • Responsible for quality work, meeting deadlines, and adherence to Compliance and Revenue cycle standard operating procedures, • Organized work habits, accuracy, and proven attention to detail with strong analytical skills, • Responsible for quality work, meeting deadlines, and adherence to Compliance and Revenue cycle standard operating procedures, • Certified Professional Coder (CPC) or Certified Revenue Cycle Professional (CRCP) credentials preferred