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Job Description This role is at the front line of VTS's growth engine. In this expanded version of a traditional SDR role, you're cultivating relationships and ensuring long-term customer value. You will help identify and engage users of our Activate platform with the aim to increase their adoption of our product. Leveraging data-driven workflows and senior leadership strategies, you'll generate pipeline at scale, test new go-to-market strategies, and provide critical insights back to the sales and marketing teams. Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. What you can expect as a Customer Success Manager: At VTS, you'll be joining a high-impact, lean team partnering in activating new revenue streams. You'll: • Drive Strategic Customer Relationships: Form lasting relationships with both property teams and senior decision makers across the country. You will be instrumental in nurturing these connections from initial contact through engagement, serving as a critical touchpoint for ongoing success., • Ensure Platform Adoption and Value: Proactively engage to monitor product utilization and ensure high adoption rates. Work independently with property teams on issues to achieve resolution. Take a prospect's vision of their tenant experience goals and work closely with them to develop a viable plan to achieve their goals, • Leverage Engagement Data for Growth: Utilize data to automate busywork so you can focus on connection, enablement and experimenting with strategies to drive growth. This includes tracking customer engagement metrics to provide critical insights and proactively identifying key upsell and expansion opportunities within managed accounts. This role demands a self-starter who is driven by goals and thrives in a complex, fast-paced environment. • Self-Starter Characteristics: You are curious, coachable, and ready to dive headfirst into a fast-paced, goal-driven environment. Your mindset and hustle matter most, demonstrating the initiative required to manage accounts and opportunities independently., • Data-Forward Approach: You embrace new tools and want to learn how to use data to work smarter and faster, understanding how to interpret engagement metrics to inform actions., • Proven success driving pipeline generation or customer satisfaction., • You thrive on structure, love hitting goals, and excited to be part of a team that's building something big., • You bring 2+ years of professional or experience in CRE, SaaS, sales, or customer success. What VTS Values & How We Show It • Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!, • Be Customer Obsessed - We're employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!, • Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!, • Move as One - We work in an open floor plan to promote cross-functional collaboration., • Take Ownership - Be an owner of the company you're building with our equity packages. With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through our platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. VTS maintains offices in New York City, London, Toronto, Chicago. To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn. Pay Transparency At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $100,000 and $125,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. There is a bonus structure for the position that will bring the OTE (on target earnings) to $110,000 - $137,500 depending on the base salary agreed upon and achievement to goals. EEO GuidelinesVTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at Privacy Policy

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. Role Responsibilities: • Deliver exceptional guest service, ensuring a positive customer experience in line with company standards., • Use Point-Of-Sale (POS) system for all transactions, • Work in confined areas alone with an understanding of the Company’s security/safety policies and procedures., • Open and close the store when required., • Process money transfer transactions and efficiently manage point of sale operations., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, • Perform transactions successfully while upholding Banking-related Compliance rules and regulations., • Maintain a harmonious work environment with colleagues through practice of mutual respect., • Sustain loss prevention protocols, strictly adhering to company policies and store standards., • Manage company funds, ensuring precise reconciliation with daily receipts and records., • Implement strong security measures to safeguard company funds and maintain financial integrity., • Perform daily reconciliation of transactions to ensure accuracy and transparency. Role Requirements: • Prior experience in customer service., • Previous experience handling financial transactions., • Fluency in both English and Spanish, with strong communication skills in both languages required., • Experience working with Microsoft Office Suite and general computer literacy., • Must be available to work (float) at nearby locations when needed. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 210 - 396 East 167th St. Bronx New York, 10456 POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 396 East 167th St. Bronx New York, 10456 location has the following operation hours, Eastern Standard Time (EST): Sunday, 10:00 a.m. to 5:00 p.m. Monday, 8:00 a.m. to 8:00 p.m. Tuesday, 8:00 a.m. to 8:00 p.m. Wednesday, 8:00 a.m. to 8:00 p.m. Thursday, 8:00 a.m. to 8:00 p.m. Friday, 8:00 a.m. to 9:00 p.m. Saturday, 9:00 a.m. to 8:00 p.m. The CSR will work between 20 and 29 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is Sunday, Monday, Wednesday, Friday, and Saturday 12:00 p.m. - 10:00 p.m. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 12-31-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description Client Success is the front line of VTS's retention engine. As a CSR, you're not only engaging with clients who use VTS to transform how commercial real estate operates, you'll be helping shape our future. With the support of powerful data-driven workflows and AI tools, you'll generate meaningful client interactions at scale, test new engagement strategies and provide critical insights back to the Client Success and Product teams. Simply put, when our CSR team thrives, our customers continue to grow with us. Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. What you can expect as a Client Success Representative: This isn't your typical junior Client Success role. At VTS, you'll be joining a high-impact, AI-augmented CS team that's rethinking how modern client success is done. You'll • Be quickly trained in world-class SaaS CS techniques and real estate fluency., • Use cutting-edge tools to automate busywork so you can focus on learning, experimenting, and connecting with decision-makers at some of the most influential CRE firms on the planet., • Collaborate closely with CS mentors, marketing partners, and senior leadership to contribute directly to client retention., • See a clear path for promotion to Client Success Manager roles and beyond. Our top CSMs and leaders started in this seat., • Be part of a scaling team where every win matters and every voice is heard., • You're curious, coachable, and ready to dive headfirst into a fast-paced, goal-driven environment., • You embrace new tools and technologies to work smarter and faster., • You bring 1+ years of professional experience. Bonus if it's in CRE, SaaS, or sales but your mindset and hustle matter most., • You thrive on structure, love hitting goals, and get fired up by being part of a team that's building something big. What VTS Values & How We Show It • Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!, • Be Customer Obsessed - We're employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!, • Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!, • Move as One - We work in an open floor plan to promote cross-functional collaboration., • Take Ownership - Be an owner of the company you're building with our equity packages. With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through our platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. VTS maintains offices in New York City, London, Toronto, Chicago. To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn. Pay Transparency At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $60,000 and $75,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. There is a commission structure for the position that will bring the OTE (on target earnings) to $75,000 - $90,000 depending on the base salary agreed upon and achievement to goals. EEO GuidelinesVTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at Privacy Policy

Job DescriptionOverview Company Overview: Advance your career in security with Allied Universal® Enhanced Protection Services, the global leader in security and threat mitigation. Following the acquisition of MSA Security® in 2021, we became the world's largest non-governmental canine detection company. Specializing in canine explosives and firearm detection, we offer exciting career opportunities for those passionate about canine security. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles such as canine officers, handlers, trainers, veterinary technicians, and kennel managers. Job Description Our canine group, under Allied Universal® Enhanced Protection Services, is hiring a Scheduling Representative.The Scheduling Representative will be responsible for all Scheduling and Administrative duties for their assigned clients. This individual will report to the Scheduling Manager. This position will also act as liaison for all other departments relevant to the scheduling and operations functions. This individual will also use advanced knowledge of the scheduling function to enhance the administrative aspects of the scheduling and operations functions. This individual will be responsible for the coordination and communication between our front-line employees, the client and MSA management. The Scheduling and Operations Specialist will ensure that each shift and post is covered and will be prepared with contingency plans when we have exceptions. Due to complex nature of the role of Scheduling Representative, the incumbent must understand each post, the location of the post, the credentials needed to work at that post, and then have a facile knowledge of all of the Handlers/Operatives working within their region and know who has what credentials, who is available, where he/she is currently working, if they would be able to work an additional post, how long it would take to travel to there, if the amount of sniff time of the dog is within TSA limits, etc. RESPONSIBILITIES: • Plan and communicate the weekly shifts to cover all posts in the assigned region, • Communicate and coordinate with management and our front-line employees to make adjustments when necessary due to changes in the schedule (client requests, call-outs, etc.), • Use independent to determine optimal employee placement based on client needs; receive emergency service requests and negotiate with customer regarding service level and qualifications of personnel for assignment, • Maintain Scheduling database to ensure accurate information on the daily schedule is posted, • Collaborate with Human Resources on matters including but not limited to personnel information, incident tracking, and disciplinary action, • Address tardiness of employees and coordinating disciplinary actions with the relevant supervisors, • Address daily call outs and locate replacements for the shifts, • Coordinate daily schedule adjustments in a timely fashion, • Clear all “exceptions" to the schedule on a daily basis to ensure the weekly payroll records are correct by calling handlers/operatives, verifying data, etc., and documenting steps taken, • Collaborate with employees involved from both scheduling and additional departments to increase capabilities, resolve billing issues, satisfy customer complaints, etc., • Enter employees/shifts into database with goal of having little to no overtime; manage overtime, non-billable, etc. so that it is explainable, • Work with Sales Department to determine ability to support prospective client requests; creatively find solutions without “adding more resources" being the only answer, • Provide input on staffing and recruitment needs, focused on specific areas, times, clients, etc. Build a case where and why additions to staff are needed using metrics, trends, etc., • Primary contact for all assigned client sites as it pertains to Scheduling, • Maintain contact with field employees to ensure timely arrival, answering of post questions, and any additional information., • Enter employees, hours and shifts into Scheduling database; maintain integrity of data, make corrections as necessary, • Recognize each post, the credentials required for each post, the handlers and/or operatives and the credentials each have, and be able to achieve maximum staffing levels with minimum overtime each and every week, regardless of additional requests made by clients, etc., • Manage requests for PTO, military drills, illness, bereavement, etc. such that all posts are filled, schedules are published at least 2 weeks in advance, OT in minimized, non-billable is at a minimum, and employees receive an equitable distribution of the hours available; be willing to have work audited at a later date and be able to explain rationale why decisions were made, • Cooperate with any and all requests for information when dealing with discrepancies or questions by internal departments or 3rd parties; be able to explain thinking and rationale, • Drive/Manage all “heavy" weekends - shift resources around (as possible), identify possible solutions to shortages, implement staffing schemes that will achieve desired outcomes, • Track phone calls and make scheduling changes as they are received, • Schedule required monthly, quarterly, and annual training for field employees, minimizing overtime, the need for bringing in support from other regions, and/or missing posts, • Be proficient with all forms of communication to include emails, phone calls and text messages to effectively communicate with employees regarding scheduling, • Communicate professionally, clearly, and succinctly with clients to better understand their needs, negotiate changes, and clarify understanding, • Correspond with calls and emails from employees regarding their availability; maintain professional demeanor at all times; be willing to be assessed by the quality of those communications, • Track employee cancellation and refusals for accepting posts, • Maintain employee vacation schedules with updates to the Scheduling Manager, • High School diploma or equivalent, • Minimum of two (2) years of work experience in a complex staffing environment or managing the scheduling function of a large security operation, • Ability to make fast scheduling decisions as changes and adjustments occur, • Exceptional organizational skills, • Strong attention to detail, • Ability to work collaboratively with others; build strong working relationships, • Demonstrated ability to make independent decisions quickly; to reprioritize importance of issues and to resolve issues in order of importance, • Ability to follow up and work independently, • Knowledge of Microsoft Office Suite with the ability to create and analyze reports as necessary required, • Ability to work in a fast-paced environment; manages stress well and can succeed despite multiple challenges being on one's plate at once, • Prior experience scheduling a dispersed workforce, • Prior experience working with Explosive Detection Canine Handlers and/or knowledge of the region and client sites, • Knowledge scheduling software, • Medical, dental, vision, basic life, AD&D, and disability insurance, • 401(k) plan, subject to eligibility requirements, • Paid time off offered, • Eight paid holidays (subject to eligibility), • Employee Assistance Program, • Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more! Salary Range: $60,000 - $64,350 per year Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1492845

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. Role Responsibilities: • Deliver exceptional guest service, ensuring a positive customer experience in line with company standards., • Use Point-Of-Sale (POS) system for all transactions, • Work in confined areas alone with an understanding of the Company’s security/safety policies and procedures., • Open and close the store when required., • Process money transfer transactions and efficiently manage point of sale operations., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, • Perform transactions successfully while upholding Banking-related Compliance rules and regulations., • Maintain a harmonious work environment with colleagues through practice of mutual respect., • Sustain loss prevention protocols, strictly adhering to company policies and store standards., • Manage company funds, ensuring precise reconciliation with daily receipts and records., • Implement strong security measures to safeguard company funds and maintain financial integrity., • Perform daily reconciliation of transactions to ensure accuracy and transparency. Role Requirements: • Prior experience in customer service., • Previous experience handling financial transactions., • Fluency in both English and Spanish, with strong communication skills in both languages required., • Experience working with Microsoft Office Suite and general computer literacy., • Must be available to work (float) at nearby locations when needed. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 401 – 30-08 Broadway, Astoria, New York, 11106. POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 30-08 Broadway, Astoria, New York, 11106 location has the following operation hours, Eastern Standard Time (EST): Sunday, Closed Monday, 8:00 a.m. to 7:00 p.m. Tuesday, 8:00 a.m. to 7:00 p.m. Wednesday, 8:00 a.m. to 8:00 p.m. Thursday, 8:00 a.m. to 8:00 p.m. Friday, 8:00 a.m. to 8:00 p.m. Saturday, 9:00 a.m. to 5:00 p.m. The CSR will work between 30 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is 11:30 a.m.-8:00 p.m. Floating to nearby stores is required, including on Sundays. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 01-04-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job DescriptionBenefits: • Dental insurance, • Free uniforms, • Health insurance, • Answer inbound phone calls promptly during business hours, • Respond to any voicemails and/or messages from answering service (if applicable), • Respond to inbound email correspondence, forward on as appropriate, • Greet customers and all other visitors to the showroom (if applicable), • Screen incoming leads/potential customers, • Schedule estimate appointments, • Quote product by telephone for clients/customers (if applicable), • Assist Estimators with follow up on pending sales/ quotes by phone and/or email, • Strategically schedule work appointments for Installation Technicians, along with customers accordingly, • Troubleshoot issue from field if needed, working with GM/vendors and techs to find solutions, • Check order confirmations from fabricators/vendors for size and pricing accuracy, • Filing of daily work orders and estimates, • Ordering of all office / shop supplies, • Keeping office clean/tidyQualifications & Educational Requirements:, • HS Diploma or equivalent, • All candidates must be able pass initial background check and drug testPreferred Skills:, • Excellent verbal/written communications skills, • Microsoft Office proficient (Word, Excel), • Hardworking, motivated, with excellent organizational and time-management skills*Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This is a 6-month contract position, December 2025 - March 2026 As Client Success Manager at Maven, you will: • Lead a portfolio of employer clients and be the face of Maven for all client-related needs, • Maintain high level of client engagement, satisfaction and loyalty, as measured by high client satisfaction scores, • Collaborate with channel/payer partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio, • Consult clients on ways to better support their working parents based on Maven's industry expertise and program resources, • Convert clients into Maven advocates, leveraging their successes for references, case studies, blogs, etc., • Manage client issues and escalations, collaborating with partner teams such as member support, operations, analytics, product, and sales as required, • Provide strategic analysis of member engagement performance and program metrics, • Own communications to meet mutually agreed upon goals including but not limited to quarterly business reviews, external client meetings/events and other project plans, • Serve as the voice of the client internally by bringing insights to enhance product development and program marketing efforts, • Leverage data and analytics to expand and optimize programs, • 4-6 years of experience in account management or client services role in digital health, healthcare company, channel partnerships, or benefits companies, • Must have experience partnering with payers or other benefits vendors to be considered for this role, • Strong passion for healthcare and influencing organizational change, • Ability to prioritize and manage multiple tasks; track record of high client satisfaction ratings and proven renewal success, • Ability to develop and grow relationships with clients, including VP and C-level executives, • Strong interpersonal and verbal, written, and presentation skills, ability to communicate clearly and persuade, and influence internal and external stakeholders, • Strong analytical and problem solving skills; ability to understand data and present information to clients, • Track record of high client satisfaction ratings and proven renewal success, • Experience in working with the full lifecycle of customer success post sales (adoption, product training, and account management), • Experience with managing high volume of clients is preferred, • Experience at a digital health company in the health, wellness, or family health space is preferred, • Experience supporting health benefit programs for employer, channel and payer clients is a bonus At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description JOB TITLE: Front Office Ambassador REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description Reports To: The Administrative Expense Clerk will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Admin Expense Clerk provides exceptional expense/financial and office services, delivering operational functions in the following areas: receiving, processing, and verifying invoices, tracking and recording purchase orders, and processing payments, while serving as a backup to other front or back of office functions. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Does extensive preparation and tracking of all expense reports and reimbursements; understands and complies with all policies, guidelines, and procedures for expense processing; completes monthly reconciliations of principal's expense profile., • Communicates sick days, vacation days, early departures, late arrivals, and changes to the schedule., • Generates research reports and pulls company and client information using proprietary tools, Library, online tools, Spider, etc., • Arranges and facilitates extensive domestic, international, and multi-destination travel including flights, hotels, and cars in accordance with IBD policy, expense guidelines., • Provides general administrative or office management tasks., • Supports incoming correspondence; archiving of documents, records, and reports in accordance with firm policy; performs general administrative errands; liaises with Office Administration team to assist in dissemination of critical information., • Processes check requests and expense reports on a regular basis., • Accurately reviews, codes, and processes vendor invoices., • Maintains a large number of vendor accounts while staying in compliance with company policies and procedures., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Possesses ability to work independently and capable of completing projects., • Patient, calm, clear-thinking, poised, professional, and energetic., • High School Diploma (or equivalent) required., • 2+ years prior work experience preferred., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$21—$21 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Overview AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? If so, AIDS Healthcare Foundation is the place for you! Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them. AHF’s core values are: • Patient-Centered, • Value Employees, • Respect for Diversity, • Nimble Benefits at AHF AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health. Responsibilities A Patient Care Specialist 2 (PCS2) contributes to AHF by embodying our commitment to excellence in patient care and operational efficiency. Through cross-functionality, PCS2s play a pivotal role in ensuring that our healthcare center operates seamlessly and that our patients receive the best client experience and the highest standard of care. A PCS2 enhances the reputation of AHF by embodying our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability. With a versatile skill set and dedication to seamlessly transitioning between clinical, administrative, and front office roles, PCS2s contribute to a positive patient experience, fostering trust and loyalty. You will be a passionate advocate for our top initiatives. To be successful as a PCS2 it is crucial to ensure that the AHF core Values and Mission stay top of mind with all that your do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees. AHF has a collaborative organizational structure where staff are accountable to multiple leaders. The PCS2 will work as a part of a close knit team to go above and beyond to meet the needs of our patients and enhance the reputation of AHF by seamlessly transitioning between performing medical assistant clinical functions including phlebotomy, and performing administrative duties including front office, processing patient referrals, and identifying and verifying insurance coverage. By actively participating in cross-functional rotations, and promoting adaptability, they will be developed across multiple healthcare center functions, and their commitment to collaborating with other AHF employees and departments will reinforce AHF's reputation as a trusted healthcare provider dedicated to providing compassionate, high-quality care and upholding our organization's mission and values. Medical Assistant Certification or Medical Assistant Diploma required; CPR/ BLS required. Want to know what it's like to be a Patient Care Specialist 2 at AHF? Watch this quick video: Patient Care Specialist 2: Day in the Life! Qualifications We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Concierge is responsible for creating personalized, unforgettable guest experiences through thoughtful recommendations, detailed planning, and elevated service. Whether arranging reservations, sourcing rare items, or opening doors to exclusive opportunities, the Concierge anticipates guest needs and delivers with creativity, discretion, and expertise. This full-time position has hourly compensation of $42.00 per hour. DUTIES AND RESPONSIBILITIES Provide curated recommendations for dining, entertainment, cultural events, wellness, and shopping * Coordinate transportation, ticketing, dining, and spa reservations * Source specialty items, personalized gifts, and off-menu requests with discretion and resourcefulness * Follow up on all guest inquiries and requests to ensure satisfaction * Keep detailed records of guest preferences and requests in CRM and PMS systems * Liaise with Front Office, Housekeeping, Spa, F&B, and external partners to coordinate experiences seamlessly * Support VIP and celebrity guest handling in collaboration with Guest Experience leadership * Communicate effectively with all departments to ensure guest expectations are met and exceeded * Stay up-to-date on city happenings, seasonal programming, and luxury trends * Maintain updated vendor contact lists and preferred partners * Handle incoming calls and emails for Concierge services with discretion and poise * Support special projects and activations as assigned by leadership Qualifications * 2+ years of experience as a Concierge in a luxury hotel or equivalent high-end guest services role * In-depth knowledge of New York City’s cultural, culinary, and entertainment landscape * Fluent in English; additional language skills strongly preferred (Spanish, French, Portuguese) * High level of discretion and emotional intelligence * Familiarity with Opera PMS, ALICE, or other guest service systems * Les Clef d'Or preferred SKILLS * Expert-level communication and problem-solving abilities * Strong network and resourcefulness to fulfill complex guest requests * Well-organized with strong follow-through and attention to detail * Warm, polished, and confident in high-pressure situations PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionJoin Proton and build a better internet where privacy is the default At Proton, we believe that privacy is a fundamental human right and the cornerstone of democracy. Since our inception in 2014, founded by a team of scientists from CERN, we have dedicated ourselves to providing free and open-source technology to millions worldwide, ensuring access to privacy, security, and freedom online. Our journey began with Proton Mail, the largest secure email service globally, and has since expanded to include Proton VPN, Proton Calendar, Proton Drive, and Proton Pass. These tools empower individuals and organizations to take control of their personal data, break away from Big Tech's invasive practices, and defeat censorship. Our work impacts hundreds of millions of lives, from activists on the front lines defending freedom to leaders in governments protecting sensitive information. In some cases, Proton's services have even been instrumental in saving lives by enabling secure and private communications in high-risk situations. Proton today supports over 100 million user accounts with a growing team of over 500 people from over 50 different countries, from the world's top companies and universities. We value intelligence, learning potential, and ambition in our hiring process. Adaptability is key as we navigate uncharted territories and redefine how business is conducted online. We believe smaller teams of exceptional talent will always prevail over larger teams with lower talent density. Proton has become profitable and reached scale without relying upon VC funding, largely due to superior talent that allows us to do things faster, more creatively, and more efficiently. We have a global mindset and big ambitions but remain a start-up at heart. We value empowerment and flexibility and keep our structure flat to keep moving fast and avoid unnecessary politics. Tired of blending into the crowd? Join us and do work you can truly be proud of. Check our social media pages to learn more about us: Twitter, Reddit, Instagram. The role: As our North America Public Relations Lead, you will have the opportunity to represent one of the most forward thinking tech companies in the world. You will be responsible for driving awareness and signups to Proton's products (currently encrypted email, calendar, drive storage, VPN and password management) and awareness of Proton as an organization through profiles and interviews in top tier media outlets. Proton is rebuilding the internet with privacy as the default setting, giving users the tools they need to protect their data and decide for themselves who they share their personal information with. As the world's largest secure email platform, Proton has been at the forefront of the global privacy debate. This role will give you the chance to help shape the future of this debate and bring the conversation to a mainstream audience. This role will require you to operate with a high degree of autonomy and thrive in an independent setting. You will have the opportunity to take ownership of Proton's Communications strategy in North America. You will work alongside colleagues across multiple teams to launch integrated communications campaigns that raise Proton's profile, increase sign ups and conversions, and drive positive regulatory and legislative change. Proton's Communications team is spread across the US, France, UK, Germany and Switzerland. Public Relations Leads typically take ownership of specific markets as well as developing specialist knowledge of specific product areas within the business. The role will require travel to Europe once or twice a year. What you will do: • Develop new, integrated communications campaigns for North America in collaboration with Proton's product, engineering, content, social, marketing, and public policy teams, • Develop and deploy communications campaigns focused on Proton's product suite, driving growth and helping the business hit its commercial goals, • Generate headlines in North American mainstream, consumer and tech media in line with Proton's narrative and communications strategy, positioning Proton as the leading authority on privacy on the internet, • Build and maintain Proton's stakeholder maps and own relationships with top tier North American media outlets, • Drive support for Proton's policy positions on issues ranging from antitrust and competition to encryption and data protection through targeted media coverage, • Engage with conference and events organizers to secure speaker slots for Proton representatives, • Protect Proton's reputation with timely responses to media enquiries on a range of technical and policy based subjectsWhat we need from you:, • Expertise in both B2C and B2B communications. Strong preference for agency experience with tech clients or in-house in a tech company, • Experience building and owning relationships with journalists and acting as a company spokesperson, • A strong network of tech, business and consumer media contacts, • Crisis management experience and ability to juggle multiple fast-paced projects and manage competing deadlines, • The ability to work independently and take ownership of projects as well as proactively identifying and pursuing PR opportunities, • Technology: We provide all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals., • Food: Lunch and snacks are provided by Proton every day at our offices., • Transport: We will always support our employees with transport costs through subsidizing public transport, bike allowances, or parking spaces based on your office location., • Stock Options: At Proton, we are all owners of the company and you get stock options when you join us., • Flexible Working: You can define your own working hours as long as it works with team meetings., • Learning and Development: We are committed to your professional growth. Proton offers various learning opportunities, including training programs, conferences and events, and continual learning., • Employee Benefits: Comprehensive health insurance plans, competitive retirement savings options, generous vacation and leave policies, and wellness programs. LinkedIn ,Reddit ,X, YouTube Our Commitment to Diversity and Inclusion At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected. If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know. Candidate Privacy Notice When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills. If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at . Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton. To learn more about our privacy policy, please visit our privacy policy page.

Job Description Job Title: Office Services Specialist/Field Support Specialist (On Call) Reports To: The Office Services Specialist (On Call), will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Office Services Specialist (On Call) provides exceptional office and mail services in a "floating" capacity for positions where regular employees normally work but are out of office, or if particular projects require additional coverage. The role ranges from assisting mail, reception, hospitality, facilities, and copy/print, or similar office services functions. This position is based out of a specific client "home office" and sent to different client sites at short notice as needed. Flexibility and adaptability are keys to success for this position. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors., • Assists with light facilities duties as needed, such as but not limited to assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Assists with office moves., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • May be asked to help set up/ take down conference rooms for meetings/events., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) coverage as needed. Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Ability to determine the correct method and packing material as well as validate packing slips for the accuracy of incoming and outgoing materials., • Ability to work flexible schedule and hours. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionFrom the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value. Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here. By joining our rapidly growing Business Transformation – Banking and Capital Markets practice you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that help our clients solve today's challenges and set the foundation for future success. As an Associate Director at CrossCountry Consulting you will be responsible for a mix of client delivery, leading teams and developing junior team members, and participating in business development activities.What You'll Do: • Working with high-performing teams to analyze, evaluate and enhance our clients’ capital markets businesses, including processes, governance, data and technologies, • Interface with clients at all levels of an organization to help them solve their most challenging questions and support the Capital Markets practice in developing new offerings and thought leadership to take to market, enhancing our capabilities and services, • Strong understanding of how capital markets firms operate across the trade life cycle (e.g., derivatives, securities) and corporate functions (e.g., product control, finance & regulator reporting, market/credit risk, compliance, etc.); and tools that are used across front, middle and back office such as Murex. Understanding of risk models and model validation process is a plus, • Conduct current state/future state gap analysis for individual business areas, • Develop business process flows using standard flowcharting methodology in tools such as Microsoft Visio, • Conduct requirements gathering/scoping sessions with clients, and provide all necessary documents (e.g. Meeting notes, Business Requirements Documentation, Functional Specifications, etc.), • Develop report specifications showing data fields required, where sourced and any formulas or algorithms required to produce report, • Drive project management activities including status reporting or maintain RAID logs, and able to conduct scrum meetings for defect / development management, • Create system test plans and perform testing, being familiar with testing tools such as JIRA, • Assist clients in defining and performing user acceptance tests and ensure functionality matches user requirements, • Provide insight to clients’ teams in industry leading practices, • Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards, • Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes, • Assist with training and other change management activities, including development of materials/communications, • Support CrossCountry leadership team on internal projects, including but not limited to the following: sales/marketing initiatives, recruiting, and organizational developmentWhat You'll Bring:, • Bachelor’s degree (or higher) in Accounting, Business, Finance, Information Systems, Information Technology, or other technical discipline, • 9+ years in Big Four or equivalent background working at a financial services company or comparable experience working as an advisor to a financial services organization, • Strong strategic planning skills with past experience working with C-Suites executives to build out Organizational Level Strategic Roadmaps., • Strong knowledge with a range of financial products, including derivatives, equities, and fixed income; foreign exchange; and commodities, • Knowledge of industries, including investment banking, broker-dealers, custody, fund administration and investment management, • Strong understanding of capital markets across the trade and client life cycle, and typical systems and downstream processes (Risk, Finance, Compliance), • Background in either finance optimization, operations improvement, business process improvement, change management, program/project management, acquisition and divestiture implementation and/or regulatory compliance, • Business acumen with a strong understanding of business processes, as well as information systems, • Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation, • Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards, • Professionalism and discretion in interacting with executives and clients, • Excellent verbal and written communication skills

Job Description About the Company: Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We're looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We're excited about having a meaningful impact on people's workplace experience. Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team. We are proud to have been recognized as one of America's 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes' Best Startup Employers. To learn more, visit . About the Role: Lobby Ambassador (New York, NY) Industrious is building a range of products and services that solve the needs of large commercial landlords. One such product is to manage amenities and provide hospitality programming and services for the office tenants of entire buildings, in partnership with the building landlord. This is a critical part of our longer-term competitive strategy, and an important product for a different kind of customer. As a Lobby Ambassador you will be an integral part of the building's hospitality team. You will take special pride in creating memorable arrival and departure experiences including visitor management, building deliveries, security and lightweight concierge and tasking services. Responsibilities include but are not limited to: • Greeting our tenants by name each and every time upon entering and leaving the building., • Closely managing our visitor management systems - ensuring that our guests are pre-registered and find their way to their destination seamlessly using our internal greeting process., • Being part of the daily operations standup and taking proactive measures to be prepared for the various events and arrivals expected daily., • Organizing and delivering tenant packages and courier services., • Being able to learn and memorize concierge and building FAQ's to include speaking confidently about the building history, the current amenities and programming, the surrounding area, local restaurants and community happenings., • Acting as point of contact for all activities and emergencies in the lobby, including serving as the point person and taking ownership of any problems., • Ensuring lobby cleanliness and conditions are maintained and free of debris - document and escalate any facility or IT issues through the proper channels., • In conjunction with the rest of the hospitality team, keeping a detailed tracker of tenant preferences and contribute to it daily., • Have 3 - 5 years of work experience in hospitality operations include valets, doormen, front desk and reception services, • Follow hospitality attire requirements and ensure uniform is in immaculate condition., • Maintain standards of cleanliness and personal hygiene and grooming., • Have strong computer skills., • Be able to stand for long periods of time and lift a minimum of 25lbs., • Excellent oral and written communications skills., • Be discreet, ethical and committed to maintaining a high degree of confidentiality., • Be punctual, dependable and act with a high standard of integrity., • Display exceptional organizational and multitasking skills., • Be able to understand audiences and appropriately tailor communication internally and externally. The hourly compensation for this position is between $18-24 per hour. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job related knowledge, skills and professional qualifications. Equal Employment Opportunity: Industrious is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Industrious in the News: • Getting Our Team to Show Up And Love It: What We've Learned from Thousands of Office Days, • How Industrious became an $800million brand by building a sense of belonging, • CBRE Group to Acquire Industrious, Create New Business Segment, • A note from our CEO about Industrious + CBRE, • Industrious Partners with Delta Business Traveler to Support Every Kind of Business Flyer, • CBRE Chooses Coworking Hub for Its New Global Financial Headquarters, • The Anti Adam Neumann of the Co-Working Industry

Job Description:\n\nAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Location: Remote (U.S. based) Team: Operations Reports to: CEOAbout the Role As Senior Vice President of Operations, you will lead the operational performance and guest experience across Kasa's fast-growing portfolio of 85+ properties across the U.S., with aspirations to expand globally. This executive role is crucial to Kasa's success and will directly report to the CEO and interface with the Board of Directors. The SVP will oversee both our regional operations model (East, South, West) and centralized operational systems, bringing together strategy, people, technology, and on-site execution to drive guest satisfaction, operational excellence, and property-level profitability. Our regional operations model empowers P&L Owners - Kasa's version of GMs - with full ownership of performance at the property level. They leverage centralized Kasa services (e.g., AI-driven guest support, revenue management, owner reporting, and repair coordination) to maximize outcomes. Your role is to ensure the operating model delivers exceptional results, regardless of whether the solution is centralized, decentralized, or hybrid. That means putting the right talent in place, deploying effective playbooks, and maintaining clear accountability to drive consistent, high-performance outcomes. This is a hands-on role. You'll be on-site often, walking properties, working alongside teams, evaluating spaces, and diagnosing what's working and what isn't. You'll need to combine strong instincts with data, the wisdom of legacy hospitality with an embrace of technology and AI.Your ImpactPortfolio Performance & Guest ExperienceDrive operational performance across Kasa's 85+ properties, scaling to 200+ and beyond.Set and execute property level business plans to deliver aggressive goals around Net Operating Income (NOI), guest review scores, and owner satisfaction.Uplevel the on-site experience- visually, functionally, and culturally - so our properties deliver an end to end customer promise that is both recognizable and beloved.Own quality assurance across the portfolio, ensuring excellence in cleanliness, repair response, check-in readiness, and physical maintenance.Use data to identify and address the root causes of both systemic and local issues, distinguishing between one-off problems and broader patterns.Train regional and property-level teams to adopt the same analytical mindset, and leverage data not just for diagnostics, but to track, measure, and report on improvements over time.Team & Talent LeadershipHire, develop, and inspire a high-performing on-site operations team across three U.S. regions, with 10+ P&L Owners, and 170+ total team members and growing.Build and deploy rigorous training programs to onboard, upskill, and assess on-property talent.Create systems to evaluate talent, identify underperformance early, and drive continuous improvement across every level of the on-site org.Instill a culture of performance, integrity, and Fearless Feedback that permeates every Kasa property.Systems Thinking & Central OperationsOversee Kasa's centralized operations functions (e.g., centralized housekeeping, maintenance coordination, customer service systems, People Ops, root cause analysis) to ensure consistency and leverage at scale.Drive innovation in operational systems, including partnering with our Tech & Product org to implement AI-powered tools that reduce cost and increase speed and accuracy.Translate qualitative property feedback into quantitative system upgrades and vice versa.Make Root Cause-level improvements to the operating system: not just treating symptoms, but addressing core issues in ways that drive lasting, systematic progress. Build and evolve a system that is scalable, self-sustaining, and continuously improving.On-Site-First LeadershipSpend significant time on the ground across the country. Your default work environment should be a Kasa property, whether it's speaking to a housekeeper, inspecting a repair job, or helping train a new P&L Owner. A core challenge of this role is the ability to zoom in to understand day-to-day realities at the property level, while also zooming out to architect and continuously improve the systems that drive performance across the entire portfolio in a scalable, enduring way.Own and evaluate the physical environment of our properties. Have the instincts and taste to know what "good looks like" from a guest's point of view, and talent point of view and the operational skills to make it happen.Understand and activate non-room revenue strategies (e.g., café, retail, F&B, and event space) where applicable.Executive Partnership & StrategyAct as the voice of on-site operations in company-wide strategy discussions.Play an active, vocal role in our Monthly Business Reviews for on-site operations, challenging teams to come prepared with solutions to key issues and holding them accountable to clear deliverables and timelines.Partner with Product, Technology and AI teams to ensure Kasa's technology is a force multiplier for the front lines, not just the back office.Support the CEO and Real Estate team in building long-term trust with our owner community.Drive strategic alignment across regions while enabling local flexibility and experimentation, fostering an evolutionary component to our operating system where high-performing local innovations are identified, scaled, and embedded across the broader portfolio.Success in this RoleFirst 60 DaysConduct an operational deep dive across all three regions and our centralized ops platform. Identify the highest leverage Root Cause issues that if addressed would drive improved performance. Create plan to systematically address these issuesDefine what "great" looks like across guest experience, team structure, and P&L performance.Build trust with the on-site teams by visiting top and bottom-performing properties and conducting listening tours.Implement immediate changes to create quick wins and drive improved operating performanceYear 1 Key OutcomesAchieve material increase in Operating Profit across our properties.Improve Kasa's guest review scores and reputation metrics portfolio-wide.Uplevel the performance of regional and property-level teams by enhancing training, coaching high-potential talent, and decisively parting ways with underperformers, ultimately reducing performance variance across the portfolio and building a high-accountability, high-impact operating culture.Identify and implement organizational structure adjustments - across regional and property-level operations - that improve accountability, increase local autonomy, and strengthen our operating system to ensure we are structurally set up for scalable successDesign and implement a performance-based incentive system that drives accountability, aligns regional and property-level teams with company goals, and ensures our operators are incentivized to think and act like owners.Become a trusted voice with the Board on operational performance and risk.Who You AreRequired Experience15+ years in hotel or hospitality operations, with deep multi-property, multi-region leadership experience.Proven track record of owning full P&L responsibility and improving bottom-line results across large portfolios.Known for hiring, developing, and retaining top on-site talent and holding teams to high standards.Demonstrated ability to evaluate and improve physical guest spaces (from FF&E to signage to sound to scent).Experience managing centralized ops programs and implementing operational technology at scale.Ideal QualitiesYou combine old school hospitality instincts with a new school mindset. You're curious, excited about tech, and can balance implementing scalable systems with old school blocking and tackling..You're a road warrior: happiest in the on-site, shoulder-to-shoulder with teams, and immersed in the guest experience. You thrive in the work, not just above it, and are energized by spending the majority of your time in properties across the portfolioYou "know what good looks like," and you don't settle for mediocrity-whether it's a front desk welcome or the grout in a bathroom.You embrace accountability, ask tough questions, and create high-performing cultures.You are guest-obsessed: intuitive about what delights or disappoints travelers. You live our Hall of Fame Host value in leaps and bounds. You help us become Beloved by Guests.You are owner-oriented: You care about driving profitability and being seen as indispensable by our real estate partners.You are excited about using AI and automation to drive performance and efficiency.Why Join Kasa?Be the operational leader of a fast-scaling, technology & AI-forward hospitality brand.Help reshape the way hospitality is delivered at scale: combining efficiency, design, and service.Build and scale an on-site operating model with full P&L ownership.Work alongside a founder-CEO and top-tier leadership team.Create a portfolio you're proud to walk, stay in, and talk about.Benefits Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere! Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. The Pay: Competitive salary with bonus tied to operational performance. Equity included. The starting base pay range for this role is $215,000 - 250,000 plus bonus and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the growth in value that our collective hard work creates. Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work. Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday. 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3% of your deferred salary. Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more! Curious about the Kasa experience? Save 15% when you book on kasa.com Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job Description About Us Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them. We are hiring a VP Go-to-Market (GTM) Enablement in our New York office. About the Role: As a leader on the go-to-market team, the VP of GTM Enablement will be responsible for building the foundation of the onboarding, training, and continuing education programs for the company's GTM organization. You will play a crucial role in ensuring the effectiveness and scalability of our rapidly growing Sales, Client Services, and Marketing teams. To continue in our fast-paced growth, you will lead the development and implementation of a robust onboarding, training and continuing education program for a rapidly growing team of sellers, Client Services professionals, and other members of our GTM organization. You also will work closely with Product Marketing in connection with the development of and updates to internal trainings and customer-facing collateral as we expand to new buyer personas and roll out new products and features. You will be responsible for identifying gaps in existing training and collateral and developing content and programming to fill them. You will leverage performance data and conversation intelligence to identify areas of opportunity for training and development. In this position, you will report to the President & Chief Commercial Officer and will work closely with executive leadership (including our Co-CEO and our President & Chief Commercial Officer) and members of the Business Development, Product, Client Services, Marketing, and Revenue Operations teams. This role is initially an individual contributor role that will receive support from other Revenue Operations team members, but is expected to lead a team of enablement professionals as the company grows. What You'll Do: • Own the new hire onboarding program for the go-to-market team, including Sales, Client Services, and Marketing:, • Oversee the establishment of the foundational onboarding, training, and certification programs for the GTM organization, • Iterate and improve upon the existing training curriculum for go-to-market roles to improve ramp time and effectiveness, • Manage the new hire onboarding process and work with GTM leadership to verify new team members' readiness to represent Applecart's products and services to customers, • Manage training and certification of the GTM team for new product/feature rollouts and new process rollouts, • Collaborate with stakeholders from Product, Product Marketing, Sales, and Client Services to develop the appropriate training and certification programs for new products or features, • Collaborate with GTM leadership and Revenue Operations to develop training and certification programs for customer-facing processes and skills, • Own the outcomes of the training programs you manage: continually measure program completion, participant performance, and business impact of each program, • Observe customer meetings and embed with the GTM team as needed to develop an independent perspective on necessary collateral and training, • Using performance data and conversation intelligence tools, collaborate with revenue leadership to identify knowledge and skills gaps across the GTM team, and build continuing education strategies to close those gaps, • Collaborate with the Product Marketing team to develop a communication strategy and calendar for effectively enabling the GTM team throughout the year and managing new product and feature rollouts, • Partner with Revenue Operations to source, implement, manage, and train on technologies that drive productivity for the GTM team Experiences and Capabilities You Bring: • Significant experience in revenue/sales enablement, ideally at fast-growing B2B technology-enabled services or software companies that sell complex, high-ACV solutions to C-level buyers, • Experience building a foundational GTM enablement program from the ground up - you ideally have helped lead the transition from founder-led sales to a scalable GTM model from an enablement perspective, • Strong understanding of the sales ecosystem, including sales processes, methodologies (ie. MEDDIC or other similar sales methodologies), content, tools, and trainings, • Demonstrated excellence in development and design of sales collateral (presentations, templates, one-pagers, standard email copy, etc.), • Experience managing GTM employee training and onboarding programs, • Instructional design training and experience, • Expertise in key software in the sales tech stack, including:, • CRM software like HubSpot or Salesforce, • Conversation intelligence tools like Gong or Chorus, • Knowledge management platforms like Confluence, • Presentation software like PowerPoint or Google Slides Compensation: Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation. The base salary range for this role is between $200,000 - $250,000, based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area. A few facts about us: • Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD., • Applecart is growing quickly — over the last 3 years, we've increased our bookings by 10X, grown our headcount by 4X, and we're cashflow positive., • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, a former CRO of a high-growth tech company with hundreds of millions in ARR, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher., • Our investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, CEO of TKO and Executive Chairman of WME, and Jennifer Fonstad, Owl Capital Managing Partner, serve on our board., • Our work has been featured on Morning Joe on MSNBC, BloombergTV and The Colbert Report, and in Axios, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Residential Concierge Desk in Brooklyn, NY, you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk Security Professional with Allied Universal at a residential location, you will be the first point of contact for residents and visitors, providing exceptional customer service and communication. You will help to deter security-related incidents by maintaining a visible presence, monitoring access, and assisting with inquiries. Join our agile and reliable team, where people come first and integrity is at the core of everything we do. Position Type: Full Time Pay Rate: $19.05 / Hour Job Schedule: DayTimeTue12:00 AM - 08:00 AMWed12:00 AM - 08:00 AMThur12:00 AM - 08:00 AMSun04:00 PM - 12:00 AM Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Provide exceptional customer service to residents, guests, and visitors at the front desk by following security-related procedures and site-specific policies., • Monitor access to the residential location, verifying identification and/or credentials as required., • Respond to incidents and critical situations in a calm, problem-solving manner, following Allied Universal guidelines and protocols., • Maintain accurate records of daily activities, incidents, and/or unusual occurrences as directed by site management., • Assist with visitor management, including logging visitors and issuing visitor passes according to site protocols., • Communicate professionally with residents, guests, and property staff to address inquiries and/or concerns., • Must be at least 21 years of age., • Comfortable using a computer or tablet is preferred., • Customer service experience is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1494929

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description As a Guest Experience Agent(Overnight Agent) at Faena New York, you are an essential part of the guest journey—providing thoughtful, attentive service from the moment guests arrive to the moment they depart. You will warmly welcome each guest, assist with their belongings, and ensure their experience is marked by ease, luxury, and genuine hospitality. From managing luggage and escorting guests to their rooms, to coordinating with various departments and delivering prompt service, this role supports the overall guest experience with poise and efficiency. You are the face of Faena—bringing elegance, knowledge, and care to every interaction. This full-time position has hourly compensation of $36.00 an hour. DUTIES AND RESPONSIBILITIES * Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. * Assist with the immediate acknowledgement of all guests and assisting all guests throughout lobby and reception area with all requests (i.e. registration, check-out, special requests or preferences, itinerary, etc. * Must be able to speak, read, write and understand the primary language(s) used in the workplace. * Must be able to read and write to facilitate the communication process. * Requires good communication skills, both verbal and written. * Must possess basic computer skills, including Word, Lotus, Excel, and Account Management software. * Must have excellent interpersonal and sales-related skills. * Must have exceptional organizational skills. * Must be able to handle multiple tasks and projects daily. * Must be able to work independently with little or no supervision. * Document all guest complaints or problems; notify designated department/ personnel for resolving the situation; follow up to ensure completion and guest satisfaction. * Accept, record and deliver wake-up calls. * Provide callers with accurate information on hotel facilities and services. * Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel Qualifications * Minimum 1–2 years of experience in a luxury hotel front desk or guest services position. * Previous overnight agent experience preferred * Working knowledge of Opera PMS and related hotel management systems preferred. * Fluent in English with exceptional verbal and written communication skills; additional languages are a plus. * Familiarity with Forbes 5-Star service standards or equivalent luxury brand expectations. * Strong understanding of hotel operations, room categories, reservation workflows, and guest privacy protocols. * Proficient with Microsoft Office Suite and basic administrative tasks. * Demonstrated ability to handle guest complaints, service recovery, and VIP protocols with discretion. * High school diploma required; hospitality or business coursework preferred. SKILLS * Exceptional interpersonal skills and emotional intelligence in high-pressure guest situations. * Strong organizational abilities, with the capacity to manage multiple requests and tasks simultaneously. * Detail-oriented with commitment to accurate data entry and guest record maintenance. * Able to maintain a calm, polished demeanor in a busy, guest-facing environment. * Technologically savvy and confident in using phones, office software, and internal communication tools. * Adaptable, flexible, and willing to support other departments as needed. * Service-oriented with a passion for delivering personalized luxury experiences. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: • A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism., • Proactive with the ability to handle various tasks and adjust to changing situations., • Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests., • Obtain necessary credit and payment information from the guest., • Sell rooms in accordance with Front Desk sales strategies., • Ensure knowledge of all banquet event orders and resumes of upcoming groups and events., • Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries., • Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs., • Monitor, communicate, and respond to guest feedback to enhance service quality., • Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events., • Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music., • Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Minimum of one (1) year guest service experience in hotel hospitality preferred., • Experience with previous Property Management System, preferred Opera System., • Ability to stand and walk for long periods of time required.

Job Description About Us Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them. We are hiring a VP of Service Excellence & Operations, based in New York. About the Role: We're looking for a VP of Service Excellence & Operations to build and scale Applecart's Post-Sales Center of Excellence (CoE), which includes Applecart's Insights & Reporting and Media Operations subfunctions. Applecart proves the value of our solution primarily through compelling reporting and insights that we provide to our C-level clients. Our CoE must be capable of consistently converting raw data to high-quality reporting and insights that are sufficiently tailored to resonate with each client's specific business challenges and objectives while operating in a manner that can scale to support 1,000+ clients. As such, this role is critical to the evolution of our managed services function and sits at the intersection of client value and ROI. The ideal leader for this role comes from a SaaS background or consulting/agency, and has scaled post‑sales delivery, standardized processes, and turned data into outcomes for C-level audiences. You'll own the operating model, tooling, and delivery excellence that powers this important function. This role reports to the SVP of Account Management & Growth. What You'll Lead: • Center of Excellence (CoE) for Insights, Reporting, and Media Operations, • Cross‑functional interfaces with Customer Success, Product, Data/Engineering, Finance, RevOps, and Sales, • Vendor and tooling strategy for analytics and media platforms, • Developing, driving, and iterating on our CoE strategy and operating model, • Create systems and processes that support Applecart providing its high-touch reporting and insights to 10x the number of clients Applecart has today, • Build a standardized delivery model (e.g., process, SLAs, QA, change management) that balances quality, speed, and margin, • As this is a newly established role, establish the CoE charter, governance, and knowledge management, • Build a culture of operational rigor, curiosity, inclusion, and continuous improvement, • Drive consistent delivery excellence across all accounts; institute tiering and service levels by customer segment for optimal client outcomes, • Partner with Finance and Revenue Operations on services P&L levers: utilization, realization, COGS, margins, • Oversee media strategy, activation, trafficking, QA, and optimization across key platforms, • 12+ years in post‑sales leadership, ideally in professional services, consulting/agency, or SaaS; 6+ years leading multi‑disciplinary teams, • Proven track record building/leading a Center of Excellence or large‑scale delivery operation, • Deep experience across analytics/BI, data storytelling, and KPI frameworks, • Hands‑on familiarity with media operations (paid search/social, programmatic) and measurement, • Strong operational toolkit: process design, change management, SOP/capacity planning, and scaled onboarding/enablement, • Financial acumen for services P&L, utilization, realization, and pricing/packaging Compensation: Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation. The base salary range for this role is between $200,000-250,000 , based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area. A few facts about us: • Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD., • Applecart is growing quickly — over the last 3 years, we've increased our bookings by 10X, grown our headcount by 4X, and we're cashflow positive., • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, a former CRO of a high-growth tech company with hundreds of millions in ARR, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher., • Our investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, CEO of TKO and Executive Chairman of WME, and Jennifer Fonstad, Owl Capital Managing Partner, serve on our board., • Our work has been featured on Morning Joe on MSNBC, BloombergTV and The Colbert Report, and in Axios, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. Role Responsibilities: • Deliver exceptional guest service, ensuring a positive customer experience in line with company standards., • Use Point-Of-Sale (POS) system for all transactions, • Work in confined areas alone with an understanding of the Company’s security/safety policies and procedures., • Open and close the store when required., • Process money transfer transactions and efficiently manage point of sale operations., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, • Perform transactions successfully while upholding Banking-related Compliance rules and regulations., • Maintain a harmonious work environment with colleagues through practice of mutual respect., • Sustain loss prevention protocols, strictly adhering to company policies and store standards., • Manage company funds, ensuring precise reconciliation with daily receipts and records., • Implement strong security measures to safeguard company funds and maintain financial integrity., • Perform daily reconciliation of transactions to ensure accuracy and transparency. Role Requirements: • Prior experience in customer service., • Previous experience handling financial transactions., • Fluency in both English and Spanish, with strong communication skills in both languages is desirable., • Experience working with Microsoft Office Suite and general computer literacy., • Must be available to work (float) at nearby locations when needed. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 233 – 3725 E. Tremont Ave Bronx Ny 10465 POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Part-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 3725 E. Tremont Ave Bronx Ny 10465 location has the following operation hours, Eastern Standard Time (EST): Sunday, Closed Monday, 8:00 a.m. to 7:00 p.m. Tuesday, 8:00 a.m. to 7:00 p.m. Wednesday, 8:00 a.m. to 7:00 p.m. Thursday, 8:00 a.m. to 7:00 p.m. Friday, 8:00 a.m. to 7:00 p.m. Saturday, 8:00 a.m. to 6:00 p.m. The CSR will work a maximum of 20-29 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is Thursday, Friday, Saturday 8:00 a.m. – 7:00 p.m. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 12-31-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. Role Responsibilities: • Deliver exceptional guest service, ensuring a positive customer experience in line with company standards., • Use Point-Of-Sale (POS) system for all transactions, • Work in confined areas alone with an understanding of the Company’s security/safety policies and procedures., • Open and close the store when required., • Process money transfer transactions and efficiently manage point of sale operations., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, • Perform transactions successfully while upholding Banking-related Compliance rules and regulations., • Maintain a harmonious work environment with colleagues through practice of mutual respect., • Sustain loss prevention protocols, strictly adhering to company policies and store standards., • Manage company funds, ensuring precise reconciliation with daily receipts and records., • Implement strong security measures to safeguard company funds and maintain financial integrity., • Perform daily reconciliation of transactions to ensure accuracy and transparency. Role Requirements: • Prior experience in customer service., • Previous experience handling financial transactions., • Fluency in both English and Spanish, with strong communication skills in both languages required., • Experience working with Microsoft Office Suite and general computer literacy., • Must be available to work (float) at nearby locations when needed. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $16.50 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 225 - 2187 White Plains Bronx, New York, 10462 and Floating store - 230 - 4551 Third ave. Bronx New York, 10461 POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 2187 White Plains Bronx, New York, 10462 location has the following operation hours, Eastern Standard Time (EST): Sunday, 8:00 a.m. to 8:00 p.m. Monday, 7:00 a.m. to 9:00 p.m. Tuesday, 7:00 a.m. to 9:00 p.m. Wednesday, 7:00 a.m. to 10:00 p.m. Thursday, 6:00 a.m. to 10:00 p.m. Friday, 6:00 a.m. to 10:00 p.m. Saturday, 7:00 a.m. to 9:00 p.m. The CSR will work between 20 and 29 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is 2:00 p.m. - 10:00 p.m. Tuesday, Thursday,Friday, Saturday, Sunday We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 11-20-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. Role Responsibilities: • Deliver exceptional guest service, ensuring a positive customer experience in line with company standards., • Use Point-Of-Sale (POS) system for all transactions, • Work in confined areas alone with an understanding of the Company’s security/safety policies and procedures., • Open and close the store when required., • Process money transfer transactions and efficiently manage point of sale operations., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, • Perform transactions successfully while upholding Banking-related Compliance rules and regulations., • Maintain a harmonious work environment with colleagues through practice of mutual respect., • Sustain loss prevention protocols, strictly adhering to company policies and store standards., • Manage company funds, ensuring precise reconciliation with daily receipts and records., • Implement strong security measures to safeguard company funds and maintain financial integrity., • Perform daily reconciliation of transactions to ensure accuracy and transparency. Role Requirements: • Prior experience in customer service., • Previous experience handling financial transactions., • Fluency in both English and Spanish, with strong communication skills in both languages required., • Experience working with Microsoft Office Suite and general computer literacy., • Must be available to work (float) at nearby locations when needed. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 225 - 2187 White Plains Bronx, New York, 10462 and Floating store POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 2187 White Plains Bronx, New York, 10462 location has the following operation hours, Eastern Standard Time (EST): Sunday, 8:00 a.m. to 8:00 p.m. Monday, 7:00 a.m. to 9:00 p.m. Tuesday, 7:00 a.m. to 9:00 p.m. Wednesday, 7:00 a.m. to 10:00 p.m. Thursday, 6:00 a.m. to 10:00 p.m. Friday, 6:00 a.m. to 10:00 p.m. Saturday, 7:00 a.m. to 9:00 p.m. The CSR will work between 35 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is 12:00 p.m. - 10:00 p.m. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 12-31-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description Job Description: Club Ticket Agent Manager (Full-Time) Location: City Night-Life Entertainment Corp Position Type: Full-Time Reports to: Club General Manager Schedule : Various The Club Ticket Agent Manager is responsible for leading and overseeing all front-of-house ticketing operations at City Night-Life Entertainment Corp. This role ensures that the ticketing team delivers a fast, efficient, and welcoming experience for every guest. The Ticket Agent Manager will manage a team of ticket agents, oversee guest list and box office operations, ensure compliance with entry regulations, and collaborate with event and security teams to support smooth club entry flow. Key Responsibilities: • Supervise all ticketing and front entry operations during club hours and special events, • Hire, train, schedule, and manage ticket agent staff, ensuring excellent customer service, • Maintain the accuracy of guest lists, ticketing systems, and VIP/reservation check-in procedures, • Oversee cash handling, reconcile daily sales, and prepare end-of-night financial summaries, • Ensure compliance with ID verification procedures and age-restricted entry laws (e.g., 21+ nights), • Handle customer inquiries, complaints, or disputes professionally and in a timely manner, • Work closely with security, operations, and event teams to manage crowd flow and safety at entrances, • Monitor and maintain equipment used at entry points (POS, scanners, wristbands, etc.), • Provide performance feedback and coaching to front-end staff, • Minimum 2–3 years of supervisory experience in ticketing, box office, or front-of-house operations (nightlife or hospitality preferred), • Strong leadership, organizational, and customer service skills, • Experience with ticketing platforms, POS systems, and entry management tools, • Excellent communication and problem-solving abilities, • Ability to work in fast-paced, high-volume environments, • Strong attention to detail, especially with cash handling and reporting, • Must be 21 years or older due to alcohol-related entry policies, • Availability to work nights, weekends, and holidays, • High school diploma or equivalent required; associate or bachelor’s degree in Hospitality, Business, or a related field is a plus Please Note: If you are not 21 years of age or older, you will not be scheduled to work on 21+ nights due to state alcohol laws. This is a legal requirement, and we must comply with all regulations regarding the service and handling of alcohol. We encourage all applicants and team members to review their local and state laws related to alcohol service and age restrictions. Thank you for your understanding and cooperation. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description Salary: $28/Hr-$29/Hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary Job Purpose Embark on a journey of hospitality excellence as a valued member of our team, dedicated to crafting extraordinary experiences for our cherished members. Join us in creating moments of unparalleled warmth and hospitality, where every detail is thoughtfully orchestrated to exceed the expectations of our discerning members. Duties and Responsibilities -Welcome members and their guests with genuine warmth, ensuring each encounter is adorned with a heartfelt smile and sustained eye contact, fostering an immediate sense of belonging. -Transform arrivals into unforgettable experiences by extending personalized amenities, tailoring each interaction to reflect the unique preferences of our esteemed guests. -Seamlessly guide members through the check-in and check-out process, serving as a gracious escort to their final destination, leaving lasting impressions at every turn. -Illuminate our site offerings with your comprehensive knowledge of amenities, local attractions, and dining options, enriching each visit with invaluable insights and recommendations. -Uphold the highest standards of access management, orchestrating the badge process with meticulous attention to detail, in alignment with our site's esteemed reputation. -Coordinate and facilitate essential site equipment repairs and maintenance, ensuring seamless operations and uninterrupted service for our guests. -Curate unforgettable meetings and events, orchestrating every detail from audiovisual setups to gourmet catering, while serving as a trusted liaison between clients and vendors, ensuring flawless execution from inception to conclusion. -Demonstrate agility and foresight in resolving booking conflicts, offering proactive solutions and engaging with managerial support when necessary, ensuring seamless event coordination. -Anticipate and address inquiries with grace and efficiency, responding to a myriad of requests with unwavering attention to detail, exceeding expectations at every turn. -Conduct thorough opening and closing walkthroughs, capturing essential details and communicating pertinent updates to enhance operational efficiency. -Provide essential technical support, serving as the first line of assistance for site technology needs, empowering our team to excel in their roles. -Offer invaluable administrative support, contributing to the seamless functioning of our esteemed establishment. -Cultivate effective communication and collaboration with peers and other departments, fostering a culture of constructive interaction and excellence. -Safeguard the well-being of our members and staff by diligently adhering to security, fire, health, and safety protocols, fostering an environment of trust and security. -Adapt to the business demands and support morning and evening schedules. -Embrace additional responsibilities with enthusiasm and dedication, demonstrating unwavering commitment to our shared mission of hospitality excellence. Long Description Qualifications -A genuine sense of hospitality, with a commitment to delivering a memorable experience in all aspects of the experience concierge role. -The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment. -Excellent listening and oral communication skills. -Basic computer skills and knowledge of office technology / equipment. -Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details. -Meeting and Event planning experience preferred. -Discreet, ethical and committed to maintaining a high degree of confidentiality. -A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain. -Two to three years’ experience in a client service / front of the house position within a hospitality or corporate environment. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1488518 Rapport a specialized division of FLIK Hospitality Group

Job Description Goodwill NYNJ Job Description POSITION TITLE: Outlet Customer Service/Floor Supervisor REPORTS TO: Outlet Store Manager Our Mission Goodwill Industries empowers individuals with disabilities and other barriers to employment to gain independence through the power of work. The first Goodwill in the New York Metropolitan area originated in Brooklyn in 1915. Over 100 years later, we’re helping more than 45,000 people a year — through our 40 stores and 57 programs - to more fully and independently participate in society. Overview The Outlet Customer Service/ Floor Supervisor is responsible for supporting the Outlet Store Manager in the daily Front Operation of the Outlet and overall customer service experience. This includes to ensure that all office and Cash handling is in compliance with Goodwill Policy and Procedure. He/she will demonstrate leadership by modeling the Goodwill NYNJ CARE service standards to elevate Outlet sales performance. This individual will help to train, develop and coach all Front-End Store associates/Outlet Specialists to achieve all set expectations. The Customer Service / Floor Supervisor can execute all operational functions to Brand standards and drive positive customer experiences in the absence of the Store Manager. Key Responsibilities • First and foremost, through front end leadership, ensure that operational policies and procedures are being properly carried out at the store level and customer satisfaction standards are being met within the Outlet, • Ensure the best possible experience and that every customer is engaged, and they receive the best possible service and the atmosphere is positive and safe., • Ensure all Merchandise Rotations are executed smoothly, and the Outlet Atmosphere is positive and safe for all customers. (This includes crowd control and safety reinforcement), • (This includes crowd control and safety reinforcement), • Meet and exceed customer expectations, driving positive sales growth and Brand experience by modeling the CARE service model., • Ensure the Outlet selling floor is neat, clean, organized and always reflects the correct visual image. (including cash wrap and Outlet front entrance.), • Participate in Outlet front end staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to operations management., • Provide regular coaching and feedback to Front associates regarding customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met., • Provide positive feedback and appreciation to staff, to increase their engagement that may result in increased productivity., • Develop and retain talented employees, by coaching in the moment and providing feedback to the Store manager to support training and development., • Partner with the Outlet Operations team to ensure the execution of merchandise flow to the salesfloor and visual merchandising standards within the Outlet are met. (This includes partnering with Senior Management on Strong Visual execution of the Showcase Program.), • Coordinate with Specialists Team /Floor Associates to ensure that Outlet Salesfloor Is prepared for every merchandise rotation. (This includes recovery of the sales floor, and merchandise adjustments.), • Proactively resolve customer concerns consistent with Company policy and focused on positive customer experience. Partner quickly with store leadership team on elevated customer issues., • Capture customer data utilizing Company tools (POS), for the purpose of connecting with the customer, building relationships and personalizing future customer development opportunities., • Perform sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines., • Drive Goodwill brand loyalty through knowledge of Goodwill Rewards program, consistently informing customers of the benefits of participation., • Support store operations by maintaining loss prevention awareness. Be Aware of all Loss prevention on the front end. (This Includes Train /Develop Front End Staff to be sure that all items are checked out with accuracy. (Cart Checking, Line Busting) advising Senior management of any unusual activity.), • Ensure that all Outlet office functions - including cash handling, store deposit paperwork, etc. - are being completed accurately and in a timely manner. (This includes all Audits being performed in accordance with Best Practice and GWNYNJ Policy and Procedure.), • Understand and adhere to all company policy and procedures. (Lead by Example), • Serve as floor leader or manager-in-charge during absence of Senior Outlet Store Managers, • Participate in open and close procedures, • Perform other duties and tasks as assigned by Store Manager. Key Requirements • 1+ years of retail sales or customer service experience., • Proven ability to drive and exceed individual and store results., • Proven ability to build lasting relationships with customers and colleagues., • Ability to adapt to and engage with different customers., • Strong verbal and written communication skills with customers, sales leadership team and colleagues., • Demonstrated collaborative skills and ability to work well within a team., • Ability to receive feedback and take action when appropriate., • Accuracy and attention to detail required., • Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays., • Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment., • Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays., • Willing to be Forklift Certified Additional Qualifications • High School Diploma or Equivalent preferred., • Strong interpersonal and communication skills (verbal and written)., • Must be able to stand for long periods of time and able to push/pull up to 50lbs and lift 25lbs., • Must have open availability and able to work holidays. Your schedule will be based on business needs. Covid-19 Update - In alignment with New York City's decision to lift the private employer vaccination requirements, effective November 1, 2022, Retail Employees in NYC are now exempt from submitting vaccination proof and/or no longer required of submitting proof of weekly PCR/Antigen(Rapid) testing if they have requested medical/ religious accommodation. Retail stores in NJ and Upstate continue to be exempt as per New Jersey and New York State Guidelines.

Job Description About the Company: Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We're looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We're excited about having a meaningful impact on people's workplace experience. Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team. We are proud to have been recognized as one of America's 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes' Best Startup Employers. To learn more, visit . About the role: Industrious is at a once in a lifetime inflection point, transitioning from being a late stage growth startup to an independent business unit of the world's largest real estate company, CBRE. This next phase is all about making the most of the platform we're now a part of, including bringing our expertise in workplace experience to millions of people around the world, scaling our core coworking product, building new products, nurturing our #soindustrious team, and doing it all with sustainable economics. We're looking for a leader to join our executive team who can help us navigate this next phase by leading us to a new gear in the growth of our physical footprint (in our language, "supply,") as well as extending their arms across our whole company to help us operate at the next level. Success in this role looks like three things: • We build on our success to date and grow our physical footprint across all products types even faster, in great locations, and with strong economics, driving EBITDA above our targets, • Our executive team and leadership team reach a new gear of team work, problem solving, and values-driven decision making because you're in the room; and our company as a whole is operating more effectively and efficiently with your thinking and leadership in collaboration and process design You'll be successful in this role if you love to win and are energized by reaching for big goals, easily simplify complex problems and processes into repeatable and scalable motions, are a sharp critical thinker with strong financial and business acumen who tends to see around the next corner, a leader people want to follow and who can lift up the people around you, can take ideas from thought to execution and support others to do so as well, and want to be a leader in a culture that's full of kind, smart, low-ego, goofy people. You'll love this role if: • You are relentless about attaining goals, and you'll stop at nothing (short of our #head/heart/hands values and sustainable business decisions) to reach them. You love a complex sales environment, driving a funnel, and iterating on what product, positioning, and process makes for a winning team., • You know you're excellent at simplifying complex processes into scalable systems, and you get energy from that work. Not 'yes, I can do that,' but instead, 'wow, that sounds like heaven to me, and I have examples of where I've gotten my hands into complex systems and made them better.', • You are known for rocketing forward the careers of the people you work with. You naturally empower and coach. People love working with and for you., • You easily zoom between big picture, company-level questions and day-to-day decision-making. You have a strength in prioritization, both for your own time and getting groups of cross-functional teams to march to the beat of the same drum., • You're a relatively structured thinker and relish breaking complex, seemingly intractable problems down and working with the team around you until you've broken through to solutions. The messier the problem the more excited you get., • Your mind turns to numbers quickly and easily, and you're constantly thinking about the economics of a deal/customer/partnership to evaluate its strength, • You get stressed when you have quarterly goals to meet, • Your style of leadership is an effective, yet quieter, lead-from-behind approach, • When you look at a financial model, your eyes glaze over. Or maybe you think of yourself as someone who gets numbers, but isn't drawn to unpacking every single cell and knowing the decimal points inside and out, • You thrive when you can lead groups via sharp conceptual thinking and strategy, but it's not really your jam to get into the details and the process and the tools of how large groups of people to do hard things, • You find that you don't tend to gravitate towards getting to know your colleagues deeply as people, • You've never led a team through a major transition, • You know that working cross-functionally drains your energy (even if you also know it's important), • You're not already a daily user of AI, • You've led at scale - managed a distributed team across multiple geographies, balancing connection with operational excellence., • You've built through growth - helped take a company from mid-tier to big-tier, shaping the people engine that powered expansion., • You've operated within complexity - navigated a global business where influence happens one-to-many, not just one-to-one. The annual base compensation range for this role is between $300,000 and $330,000. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job-related knowledge, skills, and professional qualifications. You will also be eligible for an annual bonus and participation in our long-term incentive program. Base and bonus compensation are just two components of Industrious' total compensation package for this role. Other great perks and benefits include heavily subsidized healthcare plans, generous paid time off, wellness programs, professional development grants, 401k plan, and many other benefits, subject to applicable eligibility criteria and company policies. Equal Employment Opportunity: Industrious is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Industrious in the News: • Getting Our Team to Show Up And Love It: What We've Learned from Thousands of Office Days, • How Industrious became an $800million brand by building a sense of belonging, • CBRE Group to Acquire Industrious, Create New Business Segment, • A note from our CEO about Industrious + CBRE, • Industrious Partners with Delta Business Traveler to Support Every Kind of Business Flyer, • CBRE Chooses Coworking Hub for Its New Global Financial Headquarters, • The Anti Adam Neumann of the Co-Working Industry

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Customer Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is a hybrid position based in New York City, requiring four (4) days per week in our office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Partner with senior counselors to create mentorship and training programs that elevate overall qualityWho You Are, • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job DescriptionBenefits/Perks • Competitive salary, • Flexible Schedule, • Great work-life balance, • Paid time off, • Ongoing training Responsibilities • Greet customers as they arrive and provide an excellent customer experience, • Answer phone calls and schedule appointments, • Assist clients with paperwork, including consent forms, • Maintain a clean and inviting environment, • Provide general customer service and attend to the needs of customers throughout their servicesQualifications, • Two or more years of experience as a receptionist or similar role is preferred, • Excellent communication skills with a commitment to customer service, • Strong work ethic and positive attitude, • Familiar with computers and scheduling software, • Excellent multi-tasking skills

Job Description We’re representing a multinational commercial bank seeking a VP, Loan Operations to own end-to-end lifecycle execution for a diversified book of bilateral and syndicated loans across C&I, CRE, leveraged finance, and sponsor portfolios. This leader will tighten controls, raise STP, and modernize processes while partnering with front office, credit, treasury, and risk to deliver a clean, fast, audit-proof operation. What You’ll Do * Run the shop: Lead daily loan servicing, booking, closings/fundings, rate sets, resets, rollovers, paydowns, fees, amortization, and end-of-day reconciliations. * Syndicated agency & participant flows: Oversee notices, waterfall distributions, LSTA mechanics, secondary trade settlements, and compliance with credit agreements. * Documentation & controls: Ensure perfection of collateral, UCCs, covenants, guarantees, KYC, and conditions precedent/subsequent; maintain SOX-ready process evidence. * Platform ownership: Direct system configuration and control design across Loan IQ/ACBS/WSO or equivalent; steward reference data, product hierarchies, and rate indices (SOFR, base, primes). * Risk & compliance: Maintain strong first-line controls aligned to OCC/FDIC, LSTA standards, OFAC/AML screening, and internal policy; drive issue remediation and MRAs to closure. * Change & automation: Deliver workflow redesign, straight-through processing, RPA/API integrations, and digitized notices; build KPIs, SLAs, and aged-break dashboards. * Stakeholder leadership: Partner with RMs, underwriting, credit admin, treasury, finance, legal, and audit; act as escalation point for high-value or time-critical events. * People leadership: Manage, mentor, and upskill a high-performing team; set coverage model, QC routines, and capacity planning. * Quality & reconciliation: Own break management across GL, nostro, custody, and position records; reduce aged breaks and exception queues. * Lifecycle change events: Coordinate waivers, amendments, restructurings, extensions, and fee events; ensure precise reflection in systems and client communications. What You Bring * 8–12+ years in commercial loan operations within a bank or administrator; deep hands-on experience across bilateral and syndicated products. * Expert knowledge of credit agreements, LSTA standards, agency mechanics, covenants, collateral, and fee/interest calculations. * Strong platform experience with Loan IQ (preferred) or ACBS/WSO, plus advanced Excel; SQL/Python a plus. * Proven record designing controls, KPIs/SLAs, and closing audit and regulatory findings. * Demonstrated leadership of teams and change programs, including process optimization and automation initiatives. * Crisp communication, stakeholder management, and escalation judgment under tight timelines. Nice to Have * Exposure to leveraged loans, CRE construction draws, asset-based lending, trade finance, or cross-border bookings. * Familiarity with RPA/API, workflow tools, and report automation; experience migrating from LIBOR to SOFR. * Background interfacing with treasury/liquidity, finance/GL, and credit risk for limit and RWA impacts. Why It’s Worth Exploring * Lead a visible, revenue-critical function with direct impact on client experience, capital velocity, and control strength. * Modernize a high-volume operation with executive sponsorship for automation and data quality. * Global platform, complex deal flow, and a team that actually wants better tools, not more spreadsheets.

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at You'll Do: The Corporate & Media Relations team shapes CoreWeave's external reputation and ensures our story is told with credibility, consistency, and impact. From defining our corporate narrative to landing top-tier media coverage, the team amplifies CoreWeave's innovation, partnerships, and leadership across business, technology, and trade audiences. About the Role: CoreWeave is seeking its first Head of Corporate & Media Relations to build and scale our global media strategy. Reporting to the Head of Communications, you'll serve as the company's front door to media and influencers, shaping our reputation and driving headline coverage that moves markets and defines categories. You'll develop and run a modern corporate news bureau, activate a high-visibility news flywheel, and manage a cross-business news cadence focused on milestones, innovation, partnerships, and thought leadership. You'll also guide executive visibility, handle issues management, and elevate CoreWeave's corporate narrative as the platform of choice for AI innovation. This role is highly strategic and hands-on, requiring judgment, creativity, and the ability to execute with speed and precision. Who You Are: • 12+ years of corporate and media relations experience, ideally at high-growth, publicly traded enterprise technology companies (AI experience a plus)., • Proven track record developing and executing high-visibility media strategies., • Strong relationships across Tier-1 tech, business, financial, and trade media., • Exceptional storyteller and editor with ability to translate complex technical concepts into compelling narratives., • Skilled at both strategy development and execution—comfortable pitching, writing, and engaging directly with reporters., • Experience managing issues/crisis communications and rapid response., • Strong analytical mindset with ability to measure, optimize, and report on communications impact., • Demonstrated success leveraging social media to extend and amplify corporate storytelling., • Experience shaping executive visibility across media, speaking engagements, and industry events., • Background in enterprise infrastructure, cloud computing, or AI-related industries.Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams—even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk:, • You love building trusted relationships with reporters and influencers., • You're curious about how technology stories shape markets and public perception., • You're an expert in spotting, landing, and amplifying stories that matter. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $165,000 to $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. Role Responsibilities: • Deliver exceptional guest service, ensuring a positive customer experience in line with company standards., • Use Point-Of-Sale (POS) system for all transactions, • Work in confined areas alone with an understanding of the Company’s security/safety policies and procedures., • Open and close the store when required., • Process money transfer transactions and efficiently manage point of sale operations., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, • Perform transactions successfully while upholding Banking-related Compliance rules and regulations., • Maintain a harmonious work environment with colleagues through practice of mutual respect., • Sustain loss prevention protocols, strictly adhering to company policies and store standards., • Manage company funds, ensuring precise reconciliation with daily receipts and records., • Implement strong security measures to safeguard company funds and maintain financial integrity., • Perform daily reconciliation of transactions to ensure accuracy and transparency. Role Requirements: • Prior experience in customer service., • Previous experience handling financial transactions., • Fluency in both English and Spanish, with strong communication skills in both languages is desirable., • Experience working with Microsoft Office Suite and general computer literacy., • Must be available to work (float) at nearby locations when needed. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 216 – 3480 Baychester Ave. Bronx NY, 10475 POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Part-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 3480 Baychester Ave. Bronx NY, 10475 location has the following operation hours, Eastern Standard Time (EST): Sunday. 9:00 a.m. to 7:00 p.m. Monday, 8:00 a.m. to 8:00 p.m. Tuesday, 8:00 a.m. to 8:00 p.m. Wednesday, 8:00 a.m. to 9:00 p.m. Thursday, 7:00 a.m. to 9:00 p.m. Friday, 7:00 a.m. to 10:00 p.m. Saturday, 8:00 a.m. to 9:00 p.m. The CSR will work a maximum of 30- 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is 1:00 p.m. – 10:00 p.m. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 12-31-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. Role Responsibilities: • Deliver exceptional guest service, ensuring a positive customer experience in line with company standards., • Use Point-Of-Sale (POS) system for all transactions, • Work in confined areas alone with an understanding of the Company’s security/safety policies and procedures., • Open and close the store when required., • Process money transfer transactions and efficiently manage point of sale operations., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, • Perform transactions successfully while upholding Banking-related Compliance rules and regulations., • Maintain a harmonious work environment with colleagues through practice of mutual respect., • Sustain loss prevention protocols, strictly adhering to company policies and store standards., • Manage company funds, ensuring precise reconciliation with daily receipts and records., • Implement strong security measures to safeguard company funds and maintain financial integrity., • Perform daily reconciliation of transactions to ensure accuracy and transparency. Role Requirements: • Prior experience in customer service., • Previous experience handling financial transactions., • Fluency in both English and Spanish, with strong communication skills in both languages is required., • Experience working with Microsoft Office Suite and general computer literacy., • Must be available to work (float) at nearby locations when needed. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 141 –1139 Liberty Avenue Brooklyn, NY 11208 Floating stores: Various locations within the same Brooklyn area as needed. POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 1139 Liberty Avenue Brooklyn, NY 11208 location has the following operation hours, Eastern Standard Time (EST): Sunday, 10:00 a.m. to 6:00 p.m. Monday, 9:00 a.m. to 8:00 p.m. Tuesday, 9:00 a.m. to 8:00 p.m. Wednesday, 9:00 a.m. to 8:00 p.m. Thursday, 9:00 a.m. to 8:00 p.m. Friday, 8:00 a.m. to 10:00 p.m. Saturday, 8:00 a.m. to 8:00 p.m. The CSR will work a minimum of 30 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is between 12 p.m. and 10 p.m., any 7 days of the week with weekend availability required. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. Role Responsibilities: • Deliver exceptional guest service, ensuring a positive customer experience in line with company standards., • Use Point-Of-Sale (POS) system for all transactions, • Work in confined areas alone with an understanding of the Company’s security/safety policies and procedures., • Open and close the store when required., • Process money transfer transactions and efficiently manage point of sale operations., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, • Perform transactions successfully while upholding Banking-related Compliance rules and regulations., • Maintain a harmonious work environment with colleagues through practice of mutual respect., • Sustain loss prevention protocols, strictly adhering to company policies and store standards., • Manage company funds, ensuring precise reconciliation with daily receipts and records., • Implement strong security measures to safeguard company funds and maintain financial integrity., • Perform daily reconciliation of transactions to ensure accuracy and transparency. Role Requirements: • Prior experience in customer service., • Previous experience handling financial transactions., • Fluency in both English and Spanish, with strong communication skills in both languages is required., • Experience working with Microsoft Office Suite and general computer literacy., • Must be available to work (float) at nearby locations when needed. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 148 – 9726 Seaview Avenue Brooklyn, NY 11236 Floating stores: Various locations within the same Brooklyn area as needed. POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 9726 Seaview Avenue Brooklyn, NY 11236 location has the following operation hours, Eastern Standard Time (EST): Sunday, Closed Monday, 9:00 a.m. to 5:00 p.m. Tuesday, 8:00 a.m. to 6:00 p.m. Wednesday, 8:00 a.m. to 6:00 p.m. Thursday, 8:00 a.m. to 7:00 p.m. Friday, 8:00 a.m. to 7:00 p.m. Saturday, 9:00 a.m. to 6:00 p.m. The CSR will work a minimum of 30 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is between 8 a.m. and 7 p.m., any 7 days of the week with weekend availability required. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Job Description Do you have the passion and ability to create a memorable first and last impression? We are looking for an energetic and service-oriented individual to join our team as a Doorman/Bell Person. This role is essential to the guest experience, providing a warm welcome and fond farewell to everyone who visits the hotel. MAIN DUTIES: • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible., • Executes excellent check in and check out procedures whilst being knowledgeable of all hotel amenities., • Forwards guest complaints to the Duty Manager, assists guests in all inquiries in connection with hotel services, key hotel personnel, in-house events, directions, etc., • Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and current events., • Processes packages, deliveries and shipments which may be either outgoing or incoming in an accurate and timely manner., • Proficient in knowledge of restaurants, museums, attractions, maps, and other local attractions are a must., • Acts as a resource and knows what activities are available in the city (theater, sports, concerts, shows, special exhibits, sightseeing)., • Effectively communicates with all other departments to coordinate and ensure that guest requests and expectations are met., • Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the door, lobby and Concierge desk., • Works closely with the Concierge to ensure smooth handling of guest luggage, deliveries and special requests. As a Bell Person, you will work closely with the Front Office and Concierge team to ensure guests are escorted to their rooms and assisted with luggage. You'll introduce guests to hotel amenities, hours of operation, and respond to any questions they may have. While stationed in the lobby, you will remain attentive, approachable, and ready to assist at all times. REQUIREMENTS: • Previous customer service experience, • Excellent knowledge of New York City preferred, • Ability to lift up to 50 lbs., • Ability to stand and walk for extended periods (up to 8 hours or more per shift), • Frequent bending, stooping, and reaching to handle luggage or assist guests, • Ability to push/pull luggage carts, • High school diploma or GED required, • Strong interpersonal skills and an ability to build rapport with guests., • Excellent verbal and written communication skills., • Attention to detail and ability to multitask, prioritizing completing task., • Proactive self-starter/solution-oriented., • Willingness and ability to learn new tasks and systems. This position requires flexibility, with shifts ranging from morning to evening, including weekends and holidays. EMPLOYEE BENEFITS: • Paid vacation, sick, and personal days, • Health, dental, vision, and life insurance plans, • Commuter benefits, • Holiday parties and staff appreciation events, • Complimentary in-house uniform dry cleaning Be inspired by Firmdale, And learn more about the New York hotels Find out why we inspire employees to Love What You Do

Job Description JOB TITLE: Night Auditor REPORTS TO: Front Office Manager Purpose for the Position: To close the day, ensure all revenues, receipts, and ledgers are balanced, check in and out hotel guests, answer telephones, provide maximum levels of guest service, and support the hotel’s rooms division in any way required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of the hotel., • Verify customers’ credit, and establish how the customer will pay for the accommodation upon check-in., • Keep records of room availability and guests’ accounts using computerized property management system., • Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day., • Review accounts and charges with guests during the checkout process., • Transmit and receive messages using telephones or telephone switchboards., • Contact overnight housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Answer all incoming phones in three rings or less., • Be an outgoing, welcoming personality for the hotel., • Use logical thinking and personal judgment to perform a variety of office tasks., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions, but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights, and measurements. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries, and reports using prescribed format and conforming all rules of punctuation, grammar, diction, and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationship to Data, People, and Things: Data: Compiling: Gathering, collating, or classifying information about data, people, or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling, and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials.

Job Description Nine Orchard Hotel Guest Service Agent/Concierge DEPARTMENT: Front Office REPORTS TO: Director of Front Office SUMMARY The Guest Service Agent/Concierge is responsible for checking guests in and out, running daily reports, handling guest transactions, maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors. CORE FOCUS & ESSENTIAL RESPONSIBILITIES Qualified candidates must be able to complete the following responsibilities satisfactorily. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Complete the registration process in accordance with Nine Orchard’s check-in standards: greet guests, confirm the length of stay and room type, obtain contact information and payment, and offer general hotel information before directing guests to the elevator., • Close guest accounts at time of check out according to Nine Orchard’s Check out Standards: greet guests at check out, confirm and collect payment, and request feedback regarding stay. Update guest’s profile to ensure the best possible service for future stays., • Greet guests with an open and warm persona, either on the phone or in person. Use a positive and clear speaking voice, receive/deliver on all guest requests in a timely manner, provide accurate information such as outlet hours and hotel functions, and offer basic concierge services., • Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers’ checks and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the property management system. Individuals are capable of moving assigned cash from the storage vault to the drawer at the front desk and back., • Work with various departments to ensure guests receive the best possible service. Duties may include working with Housekeeping for all guest requests and room status updates, Engineering for all guest requests and building issues, Sales for all guest inquiries, group business, and daily site visits, and reservations for all reservation inquiries, changes and billing issues., • Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems. Remain calm and alert, especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion., • Perform various duties of guest service agent, Reservations Agent, concierge, and Telephone operator in a friendly and courteous manner to ensure guest satisfaction and service recovery., • Provides information regarding the area, including directions, attractions, shopping, nightlife, or recreational opportunities., • Tracking network of contacts, service providers, and business in the neighborhood that can service guests' needs. SUPPORTING FUNCTIONS In addition to the core focus & responsibilities, the candidate is expected to complete the following duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Follow up on outstanding operational and guest (internal & external) issues., • Monitor guest feedback and adjust accordingly., • Inspecting lobby areas and hotel entrances for cleanliness and maintenance, reporting deficiencies to appropriate departments, and ensuring timely completion., • Develops and maintains service relationships to fulfill the needs of patrons, customers, guests, or employees., • Provides a variety of business services such as shipping packages and assisting with printing needs., • Receives and tracks any guest deliveries. ESSENTIAL QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding., • Prioritize and organize work assignments, and have timely follow-up and execution., • Have superb time management skills., • Maintain complete knowledge of all hotel services/features and hours of operation., • Other languages, mathematical, and reasoning abilities as outlined below., • Ability to comply with physical demands as outlined below., • Technologically sound with Microsoft Office applications., • Ability to compute basic mathematical calculations., • A flexible schedule is required, which could include weekends and holidays. REQUIRED EDUCATION and/or EXPERIENCE Individuals should be a High School Graduate and/or have any combination of experience that provides the required knowledge, skills, and ability to effectively fulfill the requirements of this job description. Bachelor’s degree preferred. Previous experience in a hotel setting is preferred. LANGUAGE, MATHEMATICAL, and REASONING ABILITIES Candidate must meet the following cognitive abilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to understand guests’ service needs & requests., • Ability to acknowledge guests’ requests in a polite manner., • Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred)., • Ability to apply logical thinking and understanding to carry out written and oral instructions., • Ability to address and solve problems involving guest and operational issues., • Ability to compute basic mathematical calculations. PHYSICAL DEMANDS / WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. The typical environment is an office atmosphere with ambient room temperatures, lighting, and common office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Sit, walk, and stand continuously., • Lift / carry 10lbs (frequently) and 25lbs (occasionally), • Bend, squat, crawl, and reach above shoulder level., • Use dominant hand coordination for simple grasping, pushing/pulling, and fine manipulation. We are an equal-opportunity employer committed to a diverse work environment.

Job DescriptionAbout GeoComply We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud. Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year. At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down. The Role As a Customer Success Manager, you are at the front-lines of our business, leading the charge in building transformational relationships with our valued customers. In this role, you work to improve the Customer Experience for assigned accounts. You have the primary responsibility of developing and nurturing business and technical relationships with each of those customers, acting as their go-to advisor for removing blockers and optimizing the use of GeoComply’s products and services to drive business results. You also act as a key connection point between the customer and GeoComply, communicating customer feedback and insights to internal stakeholders to drive product innovation, operational improvements and continued customer centricity. Key Responsibilities • Cultivate and sustain business and technical relationships with customers to ensure long-term success through delivering value via our solutions., • Act as the main point of contact and establish a trusted advisor relationship with key customer stakeholders., • Continuously monitor customer health metrics, conducting regular check-ins, business reviews, and reporting., • Drive integrations and lead efforts to onboard new clients and handle aspects such as training, troubleshooting, and product demonstrations., • Analyze data to identify opportunities for customer experience improvements and business growth., • Coordinate all stakeholders to achieve customer goals and best performance metrics to deliver value., • Advocate customer needs/issues cross-departmentally and coordinate with sales, product, and support teams., • Proactively take ownership of customer issues and requests, removing blockers, leading troubleshooting and communicating solutions back to stakeholders., • Maintain and update customer records in the CRM system., • Identify and manage at-risk accounts and develop churn prevention strategies., • Assist in the renewal process and identify upsell and cross-sell opportunities., • Conduct and lead customer training after new product features are released or new products are offered., • Conduct analytics to monitor the success and performance of implemented solutions., • Prepare and coordinate Business Reviews to actively solve customer problems and ensure that they are maximizing their integration with GeoComply., • Develop and maintain a thorough understanding of the company’s products, technologies and systems, processes and overall business requirements, the customer’s structure and use cases, and their laws/regulations and restrictions; continuously interact with colleagues, customers and regulatory bodies., • Lead project management initiatives to facilitate seamless transitions for customers, including migrating customers from one environment to another and guiding customers through the process of rectifying technical issues stemming from integration errors., • Any other duties and responsibilities as may be assigned to you by the company consistent with your position.Who You Are, • Bachelor's degree in Business, Marketing, or related field, • Minimum of 5 years of experience in Customer Success, Account Management, or related customer-facing role, • Strong interpersonal skills with a focus on building customer relationships, • Excellent verbal and written communication skills, • Strong business and technical aptitude with the ability to understand complex business and customer requirements, prioritizing issues and escalating as required, • Ability to analyze data and identify trends, • Experience preparing and presenting reports, data analyses and presentations, • Proficient knowledge of US gaming and sports betting compliance, regulations, and requirements, • Proficiency in using CRM software like Salesforce, HubSpot, or similar platforms, • Highly organized and detail-oriented, • Self-starter with a proactive approach to problem-solving, • Ability to work in a fast-paced, team-oriented environment, • Ability to travel up to 40% of the timeBonus Points, • A history of working effectively in multi-channel, multi-product companies where internal/external bridge-building and partnering is an essential quality Why GeoComply? Joining the GeoComply team means you’ll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture. To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization. Here’s why we think you’d love working with us. We’re working towards something bigWe’ve built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We’re trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets. Our values aren’t just a buzzwordOur values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we’re all proud to be a part of. Learn more, here. Diversity, equity, and inclusion are at the core of who we areIn collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more. Learning is at the heart of our employee experienceAt GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development. We believe in being a force for goodWe profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here. We care about our teamOur GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program. We value in-person collaborationGeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs. At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don’t hesitate to let us know so we can do our best to prioritize your needs. We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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