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Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer Armed Vehicle Patrol Driver in Dallas, TX, you will serve and safeguard clients in a range of industries such as Government, and more. As an Armed Patrol Officer at a government location, you will monitor and patrol assigned areas, maintain a visible presence to help to deter security-related incidents, and respond to situations with professionalism and clear communication. This is a driving post, so you will use a company vehicle to conduct routine patrols and complete reports. Join Allied Universal to deliver reliable service through teamwork, integrity, and a caring, people-first culture. Position Type: Full Time Pay Rate: $18.61 / Hour Job Schedule: DayTimeMon06:00 AM - 02:00 PMTue06:00 AM - 02:00 PMWed06:00 AM - 02:00 PMThur06:00 AM - 02:00 PMFri06:00 AM - 02:00 PM Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Provide customer service to authorized patrons, employees, and visitors while carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a government location., • Conduct armed foot and/or vehicle patrols of facilities, retail areas, and surrounding perimeter to help to deter prohibited activity and identify unusual conditions., • Control access by verifying identification and/or credentials, monitoring entry and exit points, and directing visitors according to post orders and government facility requirements., • Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating with site representatives and/or local law enforcement as directed., • A valid driver's license is required in accordance with Allied Universal driver policy requirements., • Have at least 1+ years of security-related experience., • Client requires proof of high school diploma or equivalent., • Be at least 21+ years of age., • Have Level III Armed Certification for Texas only., • Be at least 21 years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Participate in industry-specific security training programs., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2026-1551306

Job Description Senior Technician - Security About Robert Bosch GmbH Headquartered in Germany, Robert Bosch GmbH is a premier global supplier with four primary business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology. Over 400,000+ associates generate sales of over €90 billion. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” Ninety-two percent of the share capital of Robert Bosch GmbH is held by Robert Bosch Stiftung GmbH, a charitable foundation. The special ownership structure guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant investments in safeguarding its future. In North America, Robert Bosch LLC supplies automotive original equipment and aftermarket products, industrial drive and control technology, power tool, security and building technology, thermo-technology, household appliances, solar energy, healthcare, and software innovations. Bosch established its regional presence in North America in 1906 and now employs 41,000 associates in more than one hundred locations. Bosch Building Technologies Integrator Business The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Bosch’s role as a comprehensive supplier of energy, building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services, building automation and security & life safety in the U.S. market. The company provides consulting, planning, implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers, commercial real estate buildings, and federal, state, and local government. Climatec has operated as an independent entity, maintaining its offices in Arizona, California, Nevada, Texas, New York, and New Jersey. Climatec continues to represent and integrate numerous leading manufactures’ product lines across its wide range of services, including Bosch products. In 2023, Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec will significantly expand Bosch’s Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $800M in revenues and 2800 associates. Utilizing the strengths of both companies, Bosch offers its customers a complete portfolio of networked and efficient energy, building automation and security solutions. Job Summary: The Senior Technician - Security; will provide efficient and high-quality installations related to integrated security systems in a Data Center environment. This position will require a high level of project involvement, including the physical installation, testing and closing-out process. This Sr technician role will play a vital part of a long-term Major Project (Data Center) outside of Amarillo TX. Responsibilities: • Serve as the subject matter expert and mentor to assigned team of technicians, • Install, test, troubleshoot, repair, and maintain all Security systems at customer sites, • Installation will include, but not limited to: Video NVR/Servers, IP Cameras, Access Control Devices, Intrusion Devices, Head End Panel Installations, Intercoms, Wireless Devices, Switch Gear., • Perform assigned projects within scope, in a timely manner, and on budget, • Provide customers with system operation and training, • Excellent attention to detail including maintaining concise daily records and following of operational standards and practices, • Maintain a professional appearance and attitude, • Adhere to all applicable safety rules and regulations, • Review materials options and verify count accuracy, • Maintain a clean and orderly jobsite, • Facilitate the delivery of staged materials to the jobsite, • Coordinate with Project Management and Field Technicians for project scheduling, • Work at required heights utilizing ladders, scaffolding, lifts, or other., • 5+ years of work experience as a Senior / Lead Technician with a security integrator (including current manufacturer certifications), • Industry experience working with access control, video surveillance, and intrusion, • Valid US drivers license with acceptable record, • Industry Experience: Data Center (strongly preferred) or Healthcare, Education, Manufacturing, Utilities, Financial & Hospitality., • Video Surveillance: Avigilon, Genetec, Milestone, Bosch, Axis, Hanwha, Exacq., • Access Control: Lenel, Software House, Avigilon, Genetec, Identiv, Honeywell, Open Path, RS2, S2, AMAG, Gallagher, Open Options., • Intrusion: DMP, DSC, Honeywell, Bosch., • Locking Hardware: Maglocks, Strikes, Mortise, Cylindrical, ADA applications., • Data Terminations., • Field engineering or estimating skills., • Updating blueprints on Bluebeam., • Experience with Procore, Fieldwire, Smartsheets, etc., • Experience with programing, testing and training end users on various security systems. Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. • While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet) Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. • While performing the duties of this job, the employee will be exposed to outdoor weather conditions, work on job sites, may be required to travel to and from job site locations, may work in a typical office environment, and is occasionally exposed to construction equipment. The noise level in the work environment is usually moderate. Confined space entry may be required. High work may be required. Additional Information: • Working Hours: This critical project will include a work schedule consisting of a 6/6/5: 2 weeks of 6 - 10 hour days (Mon - Sat) and then one week of 5 - 10 hour days (Mon - Fri) so overtime will be expected. With the possibility of the 4th week off, • Relocation Assistance or Sign on Bonus: Is an option (DOE), • Travel Requirements: On project site (minimal), • Benefits:, • Medical, • Dental, • Vision, • Flexible Spending Accounts, • 401K w/ company match, • Life/AD&D/LTD, • Paid Vacation/Sick/Holidays, • Employee Assistance Program This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Equal Opportunity Employer, including disability / veterans. All your information will be kept confidential according to EEO guidelines. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at 602-944-3330 or email . Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

Job Description Overview ENTRY-LEVEL CONTACT CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. This is a great opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Lead fact-finding discussions to determine the best options for the customer, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job DescriptionDescription: Vice President of Development Ascend Dallas is a nonprofit organization committed to helping women and families create their path to a better life through financial security and parenting supports. Formerly the YWCA of Dallas, Ascend Dallas served 3,000 women this past year through programs that include in-home healthcare for low-income women, one-on-one financial coaching, robust financial resilience curriculum, and career development and placement. If you want to make a lasting impact in the lives of women and children in Dallas County, work with a team of passionate professionals – Ascend Dallas is the place for you. The Vice President of Development is primarily responsible for establishing and implementing the infrastructure needed to deliver and grow a $5.7M budget. A qualified candidate will manage all aspects of the agency’s fund-raising strategy including major gifts, annual giving, corporate/foundation relations, sponsorships, and special events. The VP of Development shares responsibility with the CEO for stewarding key philanthropic relationships. VP of Development serves as the primary liaison to the Board Development Committee providing content and structure to development committee meetings, ensuring each meeting’s efficiency and effectiveness, keeping members engaged and focused on fundraising goals for the agency. In addition, this position ensures the effective design, development and implementation of a communications and public relations program to build awareness of Ascend Dallas and the Ascend Dallas brand attributes. The VP of Development is a member of the executive team who works collaboratively with all departments within the agency to craft and implement meaningful opportunities for donors to become emotionally invested in the Ascend Dallas mission. The VP of Development sits on the leadership team along with the CEO, Chief Strategy Officer and Chief Financial Officer to provide strategy, vision and content expertise for the future of the agency. This position reports directly to the CEO and oversees a team of 3 fundraising and communications professionals. KEY RESPONSIBLITIESCreate and lead development strategies · Craft comprehensive fund-raising strategy to enable sustainable growth · Lead the development team in building a more diversified donor base, including foundations, individuals, corporate giving and government grants · Grow unrestricted giving to $1M+ level · Research funding sources and trends, with foresight, to help position Ascend Dallas ahead of major funding changes or trends · Recruit and train volunteer leadership to assist with implementation of fundraising strategy · Provide strategy and implementation for agency’s North Texas Giving Day efforts – meeting and exceeding previous year’s revenue – including comms strategy, individual board members’ fundraising, securing matching gifts and all donor stewardship Expand major gifts program · Proactively develop and drive the strategic process for identification, cultivation, solicitation, and recognition of major donors · Manage personal portfolio of major donors/prospects as well as assists CEO with personal portfolio management · Build volunteer team to assist in major gift solicitations Develop annual fund-raising campaigns and events · Primary responsibility for the writing, development, and execution of all proposals; craft all proposals with a long-term relationship-management approach · Ensures planning, development, and implementation of the annual campaign · Oversees and provides direction on special events, securing major corporate and individual sponsorships Turnkey primary annual fundraising event · Meet and exceed revenue goals · Responsible for all P&L · Collaborate with and manage external vendors to execute all details · Serve as primary point of contact for event chair, honorary chair, award recipient, and any/all volunteers working towards a successful event Build Ascend Dallas Brand · Working alongside the CEO, develops and implements an integrated communication plan that ensures consistency of messages to achieve major impact for resource development, social media and program promotion · Raises awareness of the organization and its primary goals through outreach efforts, regular events in the community, publications, and media relations · Serves as point person for media relations, working closely with CEO and outside public relations team · The VP of Development is a spokesperson and represents Ascend Dallas in the philanthropic community Active member of senior leadership team · Serves on senior leadership team, providing input on organization’s strategic direction · Develops and manages department budget · Works closely with CFO to provide appropriate, accurate and timely information for reporting · Serves as liaison to Board’s Development Committee, supporting committee chair Lead the development and communication team · Trains, coaches and mentors’ development and communications team · Provides leadership to ensure that individual and team areas of strength are effectively utilized · Directs and appraises the performance of personnel Oversee Financial Development Systems · Oversees and is responsible for the integrity and accuracy of the agency donor database (Salesforce) including the gift entry process, ensuring that gifts are appropriately recorded and acknowledged · Provides fund raising progress reports to CEO, fund raising volunteers, and Board on a regular basis · Oversee the maintenance of the fund-raising database KNOWLEDGE & EXPERIENCE · High energy and passion for the mission of Ascend Dallas is essential · Minimum 7 years of fund-raising experience required with career progression and senior leadership experience · Demonstrated success in securing major gifts · Ability to use interpersonal skills to build strong relationships with potential funders, board members as well as internal and external relations · Able to contribute at a strategic level and work collaboratively as part of a team · Bachelor’s degree required, Masters and/or CFRE preferred ESSENTIAL SKILLS · Demonstrated public speaking, presentation and written communication skills · Exceptional written and verbal communication skills · Strong organizational and time management skills · Ability to multi-task, set priorities meets deadlines and maintains positive attitude at times of increased workload · Strong database experience is required – Salesforce a plus · Strong knowledge of Microsoft Office Suites PERKS & BENEFITS · Medical/Dental/Vision/Short-Long Term Disability · Company paid Life Insurance · 401k with company match · Hybrid location: Mon/Fri WFH, T/W/TH in office, as fundraising responsibilities permit · Paid Parental leave · Generous PTO package including extended time off from December 24th to New Years SALARY RANGE: $105,000 to $115,000HOW TO APPLY · Ascend Dallas is an equal opportunity employer. For immediate consideration, qualified candidates should submit a resume via email to Requirements: KNOWLEDGE & EXPERIENCE · High energy and passion for the mission of Ascend Dallas is essential · Minimum 7 years of fund-raising experience required with career progression and senior leadership experience · Demonstrated success in securing major gifts · Ability to use interpersonal skills to build strong relationships with potential funders, board members as well as internal and external relations · Able to contribute at a strategic level and work collaboratively as part of a team · Bachelor’s degree required, Masters and/or CFRE preferred ESSENTIAL SKILLS · Demonstrated public speaking, presentation and written communication skills · Exceptional written and verbal communication skills · Strong organizational and time management skills · Ability to multi-task, set priorities meets deadlines and maintains positive attitude at times of increased workload · Strong database experience is required – Salesforce a plus Strong knowledge of Microsoft Office Suites

Job Description Overview Are you looking for a part time, entry level opportunity where your people skills and life experience are valued? We’re urgently hiring motivated individuals to join Esler Companies - Renewal by Andersen and grow their careers with our Event Marketing team. With monthly training classes and hands‑on field support from a dedicated manager, you’ll have everything you need to succeed from day one. As an Appointment Generator you’ll attend community events on the weekends such as fairs, festivals, and home shows. You will speak with homeowners about their projects and introducing them to our industry leading products and services. We offer paid training, base pay, and uncapped bonus potential. Ideal for those seeking a rewarding entry level role and flexible hours. Easily apply with a streamlined interview process and simple, straightforward onboarding. Responsibilities • Greet and engage homeowners in friendly conversation., • Listen to homeowners’ needs and share helpful information., • Invite attendees to enter a giveaway and schedule consultations with our Sales team., • Assist with setup and takedown of display materials (up to 30 lbs). Qualifications • Weekend availability., • Strong communication skills., • Positive, approachable, and adaptable., • Access to reliable transportation and a valid driver’s license., • Ability to lift up to 30 lbs for event setup.Why This Role Might Be Right for You, • You enjoy meaningful conversations and helping others., • You’re looking for a flexible part time schedule that fits your lifestyle., • You want to stay active and engaged in your community., • You appreciate working with a company that values integrity and service. Benefits • Paid training provided; perfect for those with no prior experience., • Supportive team environment., • Mileage reimbursement for travel., • Weekly and monthly bonuses with no earning cap., • Eligible for 401(k) participation and company match., • Opportunities to give back through community programs. Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents. THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas. Voted a USA Today Top Workplace in the Construction Industry. We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates. Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.

Job Description Who We Are OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year. OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program. Come join us! For more information visit OWLServices.com and follow us on LinkedIn. Role Overview We are seeking experienced Electrical Apprentices / Tradesmen to support our commercial electrical construction projects nationwide. This position is intended for electricians with heavy commercial experience who are building toward Journeyman qualifications but do not currently hold a Journeyman license. Candidates should possess strong tools-in-hand capability, solid installation knowledge, and the ability to contribute meaningfully to production under the direction of a licensed Journeyman or Working Foreman. This is not an entry-level apprenticeship role. This position is designed for developing electricians who perform at a high production level in commercial construction environments while continuing to grow within the trade. This is a long-term traveling opportunity within a performance-driven organization focused on safety, execution, and accountability. Responsibilities Commercial Installation & Production • Perform commercial electrical installations in accordance with project drawings, specifications, and NEC requirements, • Install and support conduit systems (EMT, rigid, PVC), feeder pulls, device installation, lighting systems, and commercial power distribution components, • Assist with panel terminations, transformers, and switchgear installation under supervision, • Work directly under licensed Journeymen and Foremen to support daily field execution, • Maintain organized work areas and material control, • Follow all OSHA, company, and site-specific safety requirements, • 8,000–9,000 (or more) documented work hours in commercial electrical construction (approximately 5 or more years of full-time trade experience), • Experience in heavy commercial environments, including ground-up construction preferred, • Active Apprentice license required, • Demonstrated experience in conduit installation (EMT, rigid, PVC), feeder pulls, lighting systems, and commercial power distribution components, • Ability to read and interpret electrical drawings, one-lines, and specifications with minimal supervision, • Ability to pass background screening and pre-employment drug testing to meet company policy, • Must provide two valid forms of U.S. Government Issued identification for employment eligibility, • This is a nationwide traveling position requiring up to 85% travel throughout the year, • Candidates must be able to commit to extended out-of-town assignments based on project schedules; return home opportunities may occur depending on project timing and coordination with field leadership, • When assigned to travel, employees receive weekly per diem, mileage reimbursement (as applicable), and compensated travel time, • Initial orientation and training will take place in Fort Worth, TX (required) Compensation and Benefits • 10 Paid Holidays, • Flexible Time Off, • 401(k) Company Match, • Health, Dental, and Vision Insurance, • HSA and FSA, • Disability & Occupational Accident Insurance, • Company-Paid Life Insurance Policy, • Employee Assistance Program (EAP), • World-class paid training program for you to learn the skills for long term career success.

Job Description About Robert Bosch GmbH Headquartered in Germany, Robert Bosch GmbH is a premier global supplier with four primary business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology. Over 400,000+ associates generate sales of over €90 billion. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” Ninety-two percent of the share capital of Robert Bosch GmbH is held by Robert Bosch Stiftung GmbH, a charitable foundation. The special ownership structure guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant investments in safeguarding its future. In North America, Robert Bosch LLC supplies automotive original equipment and aftermarket products, industrial drive and control technology, power tool, security and building technology, thermo-technology, household appliances, solar energy, healthcare, and software innovations. Bosch established its regional presence in North America in 1906 and now employs 41,000 associates in more than one hundred locations. Bosch Building Technologies Integrator Business The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Bosch’s role as a comprehensive supplier of energy, building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services, building automation and security & life safety in the U.S. market. The company provides consulting, planning, implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers, commercial real estate buildings, and federal, state, and local government. Climatec has operated as an independent entity, maintaining its offices in Arizona, California, Nevada, Texas, New York, and New Jersey. Climatec continues to represent and integrate numerous leading manufactures’ product lines across its wide range of services, including Bosch products. In 2023, Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec will significantly expand Bosch’s Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $800M in revenues and 2800 associates. Utilizing the strengths of both companies, Bosch offers its customers a complete portfolio of networked and efficient energy, building automation and security solutions. Job Summary: The Project Specialist is responsible for managing and overseeing on-site technical operations, ensuring the quality, safety, and efficiency of fieldwork. This role involves supervising field technicians, coordinating resources, troubleshooting technical issues, and ensuring that project deadlines and specifications are met. Responsibilities: • Provide support for ongoing service engineering and support for existing building systems/controls., • Provide Controls or Special Systems database, graphics, programming, etc. for sequences as provided by Design Specialists, project specifications, or other sources as applicable., • Debug installation issues during both the static and dynamic start up and commissioning of building controls and special systems., • Provide accurate controls or special systems start up and commissioning including point-to-point checkout on projects as assigned., • Provide start up documentation including daily logs, check out logs, commissioning documents, etc. as required for assigned projects., • Ensure timely software backups are created for projects and software development., • Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner. Design Controls or Special Systems projects to meet scope of work and budget as defined by contract documents and sales estimate., • Assist in preparing of As-built drawings and Operation & Maintenance Manuals., • Interpret project documents, estimates, and other information as available to select the proper equipment to achieve the scope of work required in the most economical and functional manor., • Ensures project documents, estimates, and other information are available to all necessary personnel to maximize Bosch Building Technologies’ productivity on the project., • Determines if customer expectations are similar to Bosch Building Technologies and if these can be achieved based upon Bosch Building Technologies’ estimate or contractual scope. Provides feedback on this as appropriate internally and externally., • Coordinates with Material Coordinator to achieve maximum cash flow and material handling efficiency., • Ensures all projects are invoiced accurately and is engaged in collections to minimize aging., • Coordinates with Subcontractor or internal installation team to ensure maximized installation productivity., • Assists with the monthly WIP re-forecast., • Recommends technical solutions to sales and operations. Assist Sales team during estimating phase and if necessary demonstrate efficient EMS systems to new customers., • Identifies change order opportunities and coordinates with sales to document, pursue, and book them., • Provide support to Bosch Building Technologies and other contractors to solve building operating issues that go beyond the controls or special systems operation., • Communicate with internal employees as required to ensure Bosch Building Technologies’ labor is accurate and timely and estimated productivity is achieved in all areas., • Provide leadership and input to others as requested or required to assist in the accurate estimation, design, installation, start up, commissioning, and training for building systems., • Communicate with external organizations as required such as consulting engineers, building owners, and other contractors to ensure accurate and timely engineering., • Minimum of high school diploma or two-year technical degree in HVAC or Electronics related studies preferred., • 3+ years of experience in building automation controls and building management systems using preferred systems, tools and hardware such as Tridium/Niagara, Distech Controls, Alerton Controls, Johnson Metasys Controls, Siemens Building/infrastructure Technologies (Desigo), and/or BACnet Building Controls., • 3-5 years’ experience configuring and debugging basic computer and networking problems., • 3-5 years’ experience programming, configuring, and debugging HVAC and DDC controller software, i.e. programming with Tridium/Niagara., • A clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc., • The ability to troubleshoot basic electric and electronic circuitry including reading and interpreting electrical and electronic diagrams., • A working understanding of AC power circuitry including breakers, multi-phase power, etc. (120VAC and greater), and strong mechanical aptitude, • 5+ years of experience in building automation controls or related fields such as HVAC or electrical systems., • 3+ years of experience working with Distech, Alerton, or Tridium building control systems., • 2+ years of experience leading teams, projects, etc., • 2+ years of experience working with large-scale commercial building automation, i.e., data centers, hospitals, universities, etc., • Deep understanding of HVAC operations within a facility., • Experience with Fault Detection and Diagnostics platforms such as SkySpark., • Proven ability to debug installation issues during both static and dynamic start-up phases., • Experience supporting installation personnel and other contractors on project sites., • Experience creating start-up documentation, including daily logs, check-out logs, and commissioning documents. In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. • Working Hours: This position generally works Monday- Friday, overtime and on call when necessary., • Travel Requirements: 5%, • Benefits:, • Medical, • Dental, • Vision, • Flexible Spending Accounts, • 401K w/ company match, • Life/AD&D/LTD, • Paid Vacation/Sick/Holidays, • Employee Assistance Program This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Equal Opportunity Employer, including disability / veterans. All your information will be kept confidential according to EEO guidelines. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at 602-944-3330 or email . Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for help desk representatives to support inbound customer service, technical support, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process related inquiries and professionally represent some of the most recognizable brands in the world. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

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