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Hearing Representative - Special Education Claims Background on the Project: A prestigious government agency is addressing the backlog of special education claims in New York City to ensure timely and fair resolution of disputes between parents and the city regarding educational plans for children with special needs. Recent rulings have emphasized the need for faster resolution of these claims and improvements in special education services and payment processes. This initiative requires dedicated attorneys to join the team and play a critical role in managing a high volume of cases and driving claims through the administrative process. Role Overview: Our client is seeking contract attorneys barred and in good standing in any state with 1+ years of litigation experience to Work Remotely on a 1 plus year assignment. As a Hearing Representative, you will represent our client throughout the entire special education claims process—from intake to resolution or settlement. Pay Rates: • 1 to 7 years of experience: $41.75/hour, • 7+ years of experience: $43.75/hour Key Responsibilities: • Case Management: Manage a high-volume caseload of 100–200 special education claims, ensuring timely and effective handling., • Representation: Prepare for and/or litigate complex cases involving significant legal precedents, policy implications, or financial impact. Represent the agency in administrative hearings, pre-hearing conferences, and settlement negotiations., • Administrative Process: Navigate procedural requirements and ensure compliance with federal and state education laws and regulations., • Documentation: Prepare and review all necessary filings, agreements, and reports with accuracy and thoroughness., • Settlement Negotiation: Work with parents, public advocacy groups, and opposing counsel to reach fair resolutions while negotiating claims for attorney’s fees., • Training and Collaboration: Collaborate with special education specialists, technical experts, and attorneys; provide training to field staff and clinical staff on compliance with education laws., • Research and Compliance: Analyze case law, gather evidence, and evaluate settlement demands. Provide guidance on compliance obligations to parents and students under hearing orders. Required Qualifications: • Bar Admission: Active bar license in good standing in any U.S. state., • Litigation Experience: Minimum of 1+ years of recent litigation experience (more preferred)., • Tech Savvy: Strong proficiency in Microsoft Office Suite and ability to troubleshoot basic technical issues., • Caseload Management: Proven ability to manage 100–200 cases concurrently., • Timekeeping: Ability to log activities in 15-minute increments throughout the workday., • Remote Work Skills: Dedicated workspace, reliable Wi-Fi, and comfort with virtual tools like Microsoft Teams and Outlook., • Schedule Flexibility: Willingness to accommodate early morning hearings and work within Eastern Time Zone hours (7 AM–7 PM)., • Preferred Experience: Administrative Law, IEP/Special Education, Experience working for a government agency, Public Interest work, Settlement experience. We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

$45 - $65/hourpaymicro1 is the leading AI data lab for training frontier models and evaluating AI agents. Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more. micro1 transforms that real-world expertise into high-quality training data, evaluations, and feedback loops that improve how AI systems learn, reason, and perform. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality expert contributions at scale. We aim to enable 1 billion people to do meaningful work by applying their expertise to AI. As our global expert network grows, micro1 is building the human intelligence layer for frontier AI. Job Title: Consultant Expert Job Type: Contractor Location: Remote Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. Key Responsibilities: • Leverage your specialized industry knowledge to provide critical input and feedback for AI system training and evaluation., • Review, edit, and generate written materials in Word and PDF formats, ensuring content aligns with professional standards in your field (legal, government communications, healthcare, etc.)., • Assess the accuracy, clarity, and relevance of technical or domain-specific documents utilized by AI models., • Collaborate with a dynamic remote team to improve model performance and reliability through hands-on assessments., • Communicate findings and recommendations clearly and professionally, both in written reports and verbal discussions., • Stay current with trends and best practices within your domain to ensure AI learning remains relevant and up-to-date. Required Skills and Qualifications: • Exceptional written and verbal communication skills, with a proven ability to articulate complex concepts clearly., • Expertise in a specialized field where professional writing and document review are core components (e.g., legal, government, healthcare)., • Experience working with Word and PDF formats for professional documentation., • Minimum 3 years of relevant industry or domain experience., • Master’s, PhD, or JD from a recognized university, or equivalent practical expertise., • Experience working within Fortune 500 companies or other highly recognizable brands., • Strong attention to detail and analytical abilities. Preferred Qualifications: • Track record of producing or reviewing regulatory, policy, or compliance documents., • Experience with cross-functional or cross-disciplinary project teams in a remote environment., • Published papers, thought leadership, or formal recognition within your area of expertise.

$20 - $65/hourpaymicrosoft wordpdf editing toolsdocument formattingtracked changes managementversion controldata extraction (documents)form creation (word/pdf)digital signatures (pdf)secure document handlingcompliance (legal/regulatory)confidentiality managementcross-functional collaborationwritten and verbal communicationattention to detailremote worktraining and stakeholder supportmicro1 is the leading AI data lab for training frontier models and evaluating AI agents. Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more. micro1 transforms that real-world expertise into high-quality training data, evaluations, and feedback loops that improve how AI systems learn, reason, and perform. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality expert contributions at scale. We aim to enable 1 billion people to do meaningful work by applying their expertise to AI. As our global expert network grows, micro1 is building the human intelligence layer for frontier AI. Job Title: Word and PDF Experts Job Type: Contractor (Part-Time or Full- Time) Location: Remote Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Key Responsibilities: • Conduct comprehensive document review, editing, and formatting in Word and PDF, ensuring adherence to industry and client-specific standards., • Manage tracked changes, comments, and version control effectively across large and complex files., • Create, edit, and fill dynamic forms and templates tailored to diverse professional needs., • Execute precise data extraction and consolidation from Word and PDF documents., • Collaborate with cross-functional teams to deliver accurate, timely, and confidential document solutions., • Implement and enforce document workflows for legal, regulatory, and compliance-driven projects., • Train and support stakeholders on advanced Word and PDF functionalities and best practices. Required Skills and Qualifications: • Minimum 3+ years’ experience working intensively with Word and PDF tools in professional settings., • Advanced proficiency in document formatting, tracked changes, reviews, and markup., • Exceptional written and verbal communication skills, with acute attention to detail., • Master’s, PhD, or JD degree in a related field (e.g., law, healthcare, academia, public policy, finance)., • Track record of supporting Fortune 500 clients or similarly complex/regulated environments., • Ability to manage confidential information and sensitive materials discreetly., • Self-motivated, adaptable, and effective working independently in a remote, deadline-driven environment. Preferred Qualifications: • Experience working in specialist roles such as legal professionals, healthcare administrators, academic researchers, government consultants, or finance/real estate operations., • Proficiency in advanced PDF features (form fields, digital signatures, secure document handling)., • Portfolio demonstrating high-impact Word and PDF project delivery.

$20 - $60/hourpayadvanced word skillsadvanced pdf toolspolicy analysisregulatory compliancedocument drafting and reviewprofessional written communicationverbal communicationproject managementattention to detailstrategic consultationAbout micro1micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI. Job Title: Policy Consultant Job Type: Contractor Location: Remote Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. Key Responsibilities: • Analyze, draft, and review policy documents, legal contracts, proposals, and research papers using advanced Word and PDF skills., • Provide strategic consultation and actionable recommendations on regulatory, legal, healthcare, academic, or finance-related matters., • Conduct thorough document reviews, ensuring compliance, clarity, and adherence to industry best practices., • Support clients with precise document formatting, tracked changes, form filling, and data extraction., • Collaborate with cross-functional teams to synthesize complex data into succinct, actionable policies and procedures., • Stay abreast of evolving regulations and guidelines relevant to your field of expertise., • Communicate findings and recommendations in clear, compelling written and verbal formats. Required Skills and Qualifications: • Minimum 3+ years of professional experience in government policy operations., • Advanced proficiency with Word and PDF tools, including tracked changes, formatting, document review, and data extraction., • Exceptional communication skills, with a strong emphasis on clear, professional written and verbal interactions., • Demonstrated expertise in drafting, analyzing, and reviewing complex policy or regulatory documents., • Proven ability to manage multiple projects and meet stringent deadlines in a fast-paced remote environment., • Keen attention to detail and commitment to delivering high-quality work. Preferred Qualifications: • Experience working with Fortune 500 clients or on high-profile regulatory, legal, or policy projects., • Track record of collaborating with multidisciplinary teams to achieve impactful outcomes.

About the role We are hiring expert Evaluators in Government / public administration to review and assess AI-generated work products (documents, spreadsheets, and slide decks) for accuracy, rigor, and domain quality. This is a remote, hourly engagement. Government / public administration.

This is a part-time 12-hours per week, 12 week, unpaid remote internship. Meeting with members of Congress/Government in your State/District/Constituency. Representing The Borgen Project at various business, political and community events.

Job Description Talkiatry is a clinician-led, virtual psychiatry practice built to combine the stability of a hospital practice with the clinical autonomy of private practice. This role is designed for psychiatrists who want: Predictable, W-2 compensation and benefits Flexible scheduling, control over their schedule, session structure, and patient population Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice looks like: 100% remote, outpatient psychiatry Lower to moderate acuity populations (ex. anxiety, depression, ADHD, mood disorders, OCD, PTSD) Patient population across the lifespan: children & adolescents (treated by board-certified Child & Adolescent Psychiatrists only), adults, and geriatric patients Standard session lengths (60-minute intakes, 30-minute follow-ups) No inpatient, intensive outpatient programs (IOP), partial hospitalization care or crisis coverage In-house referral network to therapists Full operational support, including scheduling, billing, intake coordination, and licensing Clinical autonomy & flexibility: Control over schedule and weekly availability Session length within established clinical standards Patient population, balanced to individual criteria and preferences Clinical decision-making without pressure to shorten visits or increase volume Benefits & stability : Employer-paid health, dental, and vision insurance (up to 100% of premiums) Malpractice coverage (occurrence-based, 100% employer-paid) 401(k) match with employer match and Day 1 vesting Paid time off (PTO), paid sick time, and 11 paid holidays Paid parental leave and long-term retention benefits (ex. 4-week paid sabbatical after 5 years) CME reimbursement and dedicated CME days Licensing support with upfront coverage of costs Technology package provided What we’re looking for: Board-certified or board-eligible psychiatrists (MD/DO) Active, unrestricted medical license (multi-state licensing support available) Interest in outpatient, 100% telepsychiatry-based care Comfort with learning streamlined clinical technology Strong clinical judgement, communication skills, and collaborative mindset Full-time and part-time W-2 employment Total annual on-target earnings of $300k - $350k+, consisting of: Base salary Monthly productivity incentive (guaranteed during initial 6-month onboarding period) Our history Talkiatry was founded in 2020 by Dr. Georgia Gaveras, a triple board-certified psychiatrist in adult, child, and adolescent psychiatry, and Robert Krayn, a patient who experienced firsthand the challenges of accessing care. Together, they set out to reimagine outpatient psychiatry by building a model that supports both patients and clinicians, while expanding access to mental healthcare. Our culture Our clinical community includes 700+ psychiatrists and PMHNPs and 200+ therapists practicing across 32 languages. Learn more Email clinicialcareers@talkiatry.com to connect with a recruiter or check out our LinkedIn Life@ pages to hear directly from clinicians who practice with Talkiatry: https://www.linkedin.com/company/talkiatry/life/talkiatry/ E-Verify Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work (English & Spanish). Equal Opportunity Employer Talkiatry is an equal opportunity employer. We provide equal opportunity in employment and do not discriminate based on an applicant’s background, including but not limited to race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other applicable characteristic protected by law. Reasonable Accommodation Talkiatry is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need a reasonable accommodation to complete the application or interview process, please contact us at clinicalcareers@talkiatry.com. Compensation Range: $300K - $350K

Job Description Talkiatry is a clinician-led, virtual psychiatry practice built to combine the stability of a hospital practice with the clinical autonomy of private practice. This role is designed for experienced Psychiatric Mental Health Nurse Practitioners (PMHNPs) who want: Predictable, W-2 compensation and benefits Control over their schedule, session structure, and patient population Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice looks like: 100% remote, outpatient psychiatric care Lower to moderate acuity populations (ex. anxiety, depression, ADHD, mood disorders, PTSD) Standard session lengths (60-minute intakes, 30-minute follow-ups) No inpatient, intensive outpatient programs (IOP), partial hospitalization, or crisis coverage Integrated care model with in-house referral network to psychiatrists and therapists Full operational support including scheduling, billing, intake coordination, and licensing Clinical autonomy & flexibility: Control over schedule and weekly availability Session structure within established clinical standards Patient population, balanced to individual criteria and preferences Clinical decision-making without pressure to shorten visits or increase volume Benefits & stability : Employer-paid malpractice coverage (occurrence-based, 100% covered) Employer-paid health, dental, and vision insurance (up to 100% of premiums) 401(k) with employer match and immediate eligibility Paid time off (PTO), paid sick time, and 11 paid holidays CME reimbursement and dedicated CME days Licensing support with upfront coverage of costs Technology package provided What we’re looking for: Board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC) Active, unrestricted license with autonomous practice authority Minimum of 4 years post-graduate clinical experience as a PMHNP Experience delivering outpatient psychiatric care, including: Comprehensive psychiatric evaluations, treatment planning and medication management Psychoeducation and supportive therapy Comfort practicing in a fully remote, telepsychiatry-based model Proficiency using electronic medical records to document care accurately and efficiently Strong clinical judgment, clear communication, and collaborative, team-based approach Commitment to evidence-based practice and continuous clinical development Compensation & Employment Model • Full-time W-2 employment, • Total annual on-target earnings of $180k–$215k+, consisting of base salary and monthly productivity. Incentive guaranteed during initial onboarding ramp-up period. Our history Talkiatry was founded in 2020 by Dr. Georgia Gaveras, a triple board-certified psychiatrist, and Robert Krayn, a patient who experienced firsthand the challenges of accessing mental health care. Together, they set out to build an outpatient psychiatry model that supports both clinicians and patients while expanding access to care. Our culture Our clinical community includes 700+ psychiatrists and PMHNPs and 200+ therapists, practicing across 32 languages in a collaborative, team-based care model. Learn more Email clinicalcareers@talkiatry.com to connect with a recruiter or visit our LinkedIn Life@Talkiatry page to hear directly from clinicians who practice with us: https://www.linkedin.com/company/talkiatry/life/talkiatry/ E-Verify Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work (English & Spanish). Equal Opportunity Employer Talkiatry is an equal opportunity employer. We provide equal opportunity in employment and do not discriminate based on an applicant’s background, including but not limited to race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other applicable characteristic protected by law. Reasonable Accommodation Talkiatry is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need a reasonable accommodation to complete the application or interview process, please contact us at clinicalcareers@talkiatry.com Compensation Range: $180K - $215K

Job Description Summary/Objective NOT A REMOTE POSITION, MUST BE IN COMMUTABLE DISTANCE FROM WHITE PLAINS NY We are seeking a Legal Assistant to provide administrative support to our attorneys, paralegals, and clients. The general duties include organizing client files, collecting documents, preparing applications for filing, requesting FOIAs, coordinating with paralegals and attorneys, and ensuring stellar customer service. The ideal candidate must be detail oriented, dependable, friendly, and have strong communications skills (both written and verbal). Essential Functions: • Prepare immigration petitions and applications for filing with the U.S. Citizenship and Immigration Service (USCIS) and National Visa Center (NVC), • Prepare Freedom of Information Act (FOIA) requests, • Utilize USCIS website to research on most up to date filing requirements– accurate filing fees, filing address, supporting documents and forms needed, etc., • Collect documents from clients, • Meet with clients and prepare cases under the supervision of an attorney, • Perform other related administrative functions as assigned Competencies: • Excellent verbal and written communication and interpersonal skills., • Excellent organizational skills and attention to detail., • Excellent ability to work in a fast-paced and deadline-driven environment., • Positive, can-do attitude, • Must be able to work independently with minimal supervision., • Strong analytical and problem-solving skills., • Comprehensive knowledge and experience with the following software programs preferred: Microsoft Office (Word, Outlook, Excel, and PowerPoint) and Adobe DC. Requirements: This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 5:30 p.m. Required Education and Experience: • Bachelor's degree (any related field), • 1+ years of experience as an immigration legal assistant, • Proficiency in requesting Freedom of Information Act records from multiple government agencies, • Experience drafting USCIS applications, petitions and visa applications with CEAC, • Excellent use of software applications such as Clio, Docketwise, and Adobe, • Fluency in Spanish and/or French (preferred) Job Location: White Plains, NY Work Location: In person McBean Law PLLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Benefits: • 401(K) with matching, • Health insurance premium reimbursement, • Paid time off, • Life Insurance, • Holiday Paid, • Bereavement Pay, • Paid Sick Leave Schedule: • Monday to Friday Work Location: In person Company DescriptionMcBean Law, PLLC is an immigration law firm in White Plains, New York that represents families and businesses nationwide and across the globe. Award-winning immigration lawyers at McBean Law are known for our client-focused and strategic approach to solving tough immigration problems. Driven by results and helping our clients achieve freedom to be their best in the United States, our firm is committed to recruiting top talent who are passionate about changing lives, empathetic and demonstrate strong leadership abilities. We have been featured in Best Lawyers in America: Ones to Watch in 2024 and 2025 for our work in Immigration Law.McBean Law, PLLC is an immigration law firm in White Plains, New York that represents families and businesses nationwide and across the globe. Award-winning immigration lawyers at McBean Law are known for our client-focused and strategic approach to solving tough immigration problems. Driven by results and helping our clients achieve freedom to be their best in the United States, our firm is committed to recruiting top talent who are passionate about changing lives, empathetic and demonstrate strong leadership abilities. We have been featured in Best Lawyers in America: Ones to Watch in 2024 and 2025 for our work in Immigration Law.

Job Description Our Property Assistant is responsible for meeting the needs of the Property Management team. This individual will maintain a high level of professionalism in addressing and coordinating property management issues including response to, and resolution of Property Manager, client, and tenant requests or concerns. Responsibilities: • Act as the first point of contact for tenants and vendors who enter the Management office; escalate issues as needed, • Update and maintain property contact lists and emergency information for property, • Coordinate, schedule, and assist with deliveries to and from the dock area, • Promote and foster positive relationships with tenants, owners, and staff, • Ensure that invoices are processed properly by coding for property manager approval, recording/maintaining invoice tracking spreadsheet, and submitting for payment, • Maintain property work order system in the CMMS system, including on-demand and scheduled work order input & dispatching, closing, time tracking, and general reporting, • Create, submit, distribute, and track vendor contracts, • Maintain Property files (electronically as well as hard copies on-site), • Maintain all Vendor Certificates of Insurance, W-9s, and any additional forms necessary for Contractors, • Conduct property inspections and reports to ensure quality assurance and efficient customer service, • Assist in reviewing and compiling monthly and quarterly reports for client and property management team, • Provide full administrative support including phone support, typing, reports, filing, and distribution of correspondence., • Coordinate and assist with meetings/special events held at the property as requested., • Assist in keeping the Client's Policies and Procedures updated and current, • Order office and kitchen supplies as needed, • Handle other duties as assigned Desired Competency, Experience and Skills: • Four-year degree and 2+ years of related experience; or the equivalent combination of education and related experience, • Real Estate experience a strong plus, • Familiarity with commercial real estate documents and the work order process, • Proficiency in Word, Excel, Power Point, Adobe Acrobat/PDF, and Outlook, • Strong interpersonal skills; ability to maintain professionalism in a sensitive environment, • Excellent verbal/written communications skills, • Strong organizational skills; detail oriented, • Proven record of providing excellent internal and external customer service This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position. Pay Range$32—$32 USD About Lincoln Property Company Lincoln Property Company ("Lincoln") is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-use properties, throughout the United States, United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 680 million square feet of commercial space. For more information, visit: www.lpc.com. All job offers are contingent on completion of a background check and proof of eligibility to work in the United States. By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy. Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Float Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • An active Medical Assistant certification from NHA, AAMA, NCCT, or the AMT, • Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education OR completed relevant Medical Assistant training by any branch of the armed forces, • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices. The range for this role is $25.75 - $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-7pm based in office in Westport, CT and would provide coverage to New Canaan, Darien and Scarsdale, NY locations. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Medical Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices. The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-7:00pm. This role is based out of our Mamaroneck office and will flex to other locations within the market to support as needed. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

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