Trabajos guest services manager en Valley Stream, New YorkCrear alertas

Something Extraordinary Every Day™ \n As our Digital Experience & Operations Manager, you will be responsible for implementing The Bicester Collection’s Digital Experience strategy at Village level, with full ownership of the Village’s website and mobile app. You will work closely with Marketing, IT, Retail, Creative, and the wider Village team to bring the Collection’s global digital vision to life through a locally relevant, engaging, and high-performing guest experience. \n This role oversees digital content, the product roadmap, analytics, and platform governance to ensure a consistent, seamless, and measurable experience across all guest touchpoints. \n \n What you will be doing: \n Digital Experience Strategy & Operations \n\n • Owning the implementation of The Bicester Collection’s Digital Experience strategy at Belmont Park Village, adapting it to the local market and guest base.\n, • Working collaboratively with the Belmont Park Village Digital Director, Retail team, Marketing team and The Bicester Collection’s central Digital Experience & Performance team.\n, • Promoting the use of new and innovative technology,and monitoring competitor and local market activity to keep Belmont Park Village’s digital presence at the forefront.\n\n Contentful CMS & Content Operations \n\n • Serving as the primary Contentful CMS administrator for Belmont Park Village – managing spaces, environments, roles, publishing workflows and content models.\n, • Managing the Belmont Park Village website and app product roadmap – gathering requirements, writing user journey stories and translating business needs into clear technical specifications.\n, • Authoring, scheduling, QA-ing and publishing content daily across our web and app, ensuring alignment with Belmont Park Village offerings, Collection-wide standards and DECO brand guidelines.\n, • Logging and maintaining changes unique to Belmont Park Village.\n, • Coordinating rich-media production (video, editorial, event content) for web, app and social channels.\n, • Maintaining component and template governance so every page reflects UX standards and brand expression.\n, • Supporting localization workflows and multi-market content delivery as the Village scales.\n, • Attending Collection-wide calls, maintaining updates and attending local CMS-related conferences.\n\n Digital Product Stewardship \n\n • Coordinating sprints with IT, the Central team and external development partners (React/Next.js front-end, Contentful APIs).\n, • Leading UAT, QA and deployment validation for every feature release, module update and content drop.\n, • Monitoring platform stability, page performance (Core Web Vitals) and end-to-end guest experience.\n, • Supporting ongoing optimisation of the Village’s digital journey.\n\n Analytics & Performance \n\n • Owning GA4, GTM and data layer implementation, reporting on performance for Belmont Park Village’s digital channels.\n, • Building and maintaining dashboards for Village and Collection senior stakeholders.\n, • Using behavioural analytics to identify UX pain points, funnel drop-off and improvement opportunities.\n, • Driving CRO through data-led A/B testing hypotheses and iterative optimisation.\n\n Growth & Database \n\n • Growing the customer database through on-site and digital data capture, partnering with the Membership team.\n, • Researching local digital trends, competitor activity and consumer behaviour to inform the Village’s digital roadmap.\n, • Supporting SEM/PPC strategy and paid search alignment with the broader media plan.\n\n \n What makes you special \n Every colleague is an entrepreneur at heart and this drives our organizational culture, which values invention, innovation and risk taking. To be successful with us, you’ll have: \n\n • Experience as a digital product owner, ideally within Retail, Hospitality or a comparable guest-facing environment;\n, • Hands-on experience managing a website and/or app, including content management systems (Contentful) and coordinating with development teams;\n, • Computer literate with high proficiency in Microsoft Office; knowledge of Photoshop, Illustrator or InDesign is advantageous;\n, • Understanding of SEM, PPC and paid search principles;\n, • Ability to work well with all levels across the business, including senior stakeholders and external partners;\n, • Good organization skills, with an eye for detail;\n, • Excellent analytical skills with the ability to provide insight on future opportunities;\n, • Able to work independently and as part of a team, managing multiple priorities and a large volume of work;\n, • Ability to work evenings, weekends and holidays, as needed;\n, • Fluent in English; any other language would be beneficial.\n\n \n About Us \n Belmont Park Village brings an elevated luxury outlet experience to metro New York. As the newest addition to The Bicester Collection, this open‑air destination blends world‑class designer fashion, delicious dining, irresistible year‑round savings, and exceptional guest services. \n Whether you’re coming from the city or from Long Island, the Village is conveniently located at the border of Queens and Nassau Counties. With Long Island Railroad service from Grand Central and Penn Station in just 35 minutes, plus quick access from both JFK and LaGuardia airports, arrival is effortless for local shoppers and travelers. \n Belmont Park Village is located on the iconic Belmont Park campus. Adjacent to the Village is UBS Arena, home of the New York Islanders and a premier venue for concerts and entertainment, as well as the legendary Belmont Park Racetrack, host of the prestigious Belmont Stakes. \n Together, these destinations create a dynamic environment where heritage, style, sport, and entertainment meet, making Belmont Park Village a one‑of‑a‑kind destination for shopping, dining and exploration. \n \n There’s no one quite like us \n The Bicester Collection is the world’s leading luxury shopping destinations, committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 12 Villages in the United States, Europe and China as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams. \n Our Vision is to be the best shopping destination in the world. Our Mission is to make the lives of others better - our brands, our guests, our people and our communities. Our Brand Promise is to offer something extraordinary every day. Our Five Values are the glue that bind us together and allows us to lead ahead: \n \n\n • Authenticity - Always do the right thing\n, • Innovation - Think outside of the box\n, • Passion - Do what you love and love what you do!\n, • Critical Thinking - Challenge the obvious\n, • Vision - Be mission driven always\n\n \n Why we’re exceptional \n The key to our success is the quality and commitment of our people. To work in one of the teams at any of the Villages is to play an active role in redefining both the art and the science of retail. This creates a dynamic approach that underpins our ability to anticipate future trends in a fast-changing world. \n We provide an amazing benefits package including paid holidays, a flexible time off policy, access to health insurance plans (including medical, dental and vision), life insurance and short- and long-term disability insurances. We also offer a generous 401(k) match, tax-advantaged spending accounts, a generous employee referral bonus and other supplemental benefits. \n The key to our success is the quality and commitment of our people. The Bicester Collection is made up of over 1,200 colleagues of over 50 nationalities. You’ll be working within a creative and collaborative environment like no other, with the opportunity to develop your professional and personal skills while advancing your career. \n This job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice. \n Belmont Park Village is an Equal Opportunity Employer and does not discriminate based on the basis of actual or perceived age, race, ethnicity, creed, color, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, familial status, marital status, or status as a victim of domestic violence, arrest record or conviction record, or sincerely held practice of religion or any other characteristic protected by federal, state, local, or other law (“Protected Characteristics”). \n

Job Description Job Title: Server Department: F&B Reports To: Restaurant Manager FLSA Status: Non-Exempt Position Pay: $11.35 + tips Hours: Combination of shifts, AM, Mid and PM shifts based on business and events Weekend coverage needed consistently - If you are looking for weekends off, this is not the job for you Summary: Sells and serve food and beverages in an efficient, professional manner according to restaurant standards by performing the following duties. Responsible for ensuring restaurant patrons have a positive experience by providing excellent wait service to ensure customer satisfaction. Duties and Responsibilities include the following. Other duties may be assigned. • Completes all assigned opening/closing side work to prepare dining room, bar, kitchen and service stations for efficient operation during meal periods., • Cleans, organizes and maintains assigned stations and all services areas prior to, during and after meal time rush., • Applies knowledge of full menu and other restaurant information such as restaurant hours, table numbers and payment options., • Uses suggestive selling techniques to offer food specials, menu items, daily desserts and other types of promotions., • Serves customers in a professional manner as per training guidelines. Observes diners to respond to any additional requests and to determine when meal has been completed., • Maintains service areas such as the kitchen, dining room, bar and service stations during entire shift., • Cross-serves and/or assists team members on an as-needed basis., • Carries service trays in and out of kitchen, bar and dining room., • Receives customer payments, completes guest check transactions and tenders proper change to customers., • Totals bill, presents to guest and accepts payment; tenders proper change to guests using responsible cash handling procedures. Turns in all cash and change transactions at the end of each shift., • Communicates all concerns to management including issues with health, sanitation, staff, inventory and guests., • Re-stocks items in dinging room and bar as needed and alerts kitchen staff and manager of stock shortages., • Understands and complies with health/sanitation and alcohol standards. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 40 pounds. Specific vision abilities required by this job include ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms; climb or balance and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and taste or smell.

The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandis

Brand: Spencer's The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing

Something Extraordinary Every Day™ \n As our Brand Marketing Manager, you will develop 360° retail marketing plans that support the achievement of the Village’s financial goals, bringing together in-Village experience and brand activation moments. Your goal is to drive brand engagement, planning and executing a calendar of brand activations and commercial events that shape compelling brand narratives. \n \n What you will be doing \n • Being responsible for the execution of the retail marketing strategy for the Village, including brand openings, activations and guest experience. \n • Ensuring all programs ladder up to the overarching objective of driving qualified footfall into the Village and boutiques, along with the added objective for Village activations and events that encourage dwell time and immersion in the experience. \n • Reinforcing the trust of our brand partners by identifying future business needs and implementing strategies to enhance their performance. \n • Planning retail marketing commercial activations and immersive experiences in partnership with Retail, Public Relations, Visual Merchandising and Hospitality, highlighting unbelievable product finds and reinforcing our unique proposition as a retail destination. \n • Acting as the point person for execution of cross-campus visitor opportunities and unexpected communication programs, working closely with our partners at UBS Arena, NY Islanders and the Belmont Park racetrack. \n • Managing activations from end-to-end, ensuring they are memorable and best-in-class; conducting after-action reviews in order to document our learnings and successes. \n • Managing the retail marketing budget and monitoring the costs of each event. \n • Preparing insightful reporting for each activation, including the achievement of KPIs, return on investment and suggestions for continuous improvement. \n • Analyzing the brands’ performance, identifying opportunities and impact on the business’ results in coordination with Retail, Marketing, Hospitality teams and other departments. \n • Collaborating with the local and Central teams to ensure consistency and full alignment with the guiding principles and the objectives of the business, ensuring best practices from other Villages have been incorporated. \n • Organizing and providing direction to the teams supporting retail marketing activations. \n \n What makes you special \n Every colleague is an entrepreneur at heart and this drives our organizational culture, which values invention, innovation and risk-taking. To be successful with us, you’ll have: \n • A Marketing degree or equivalent qualifications. \n • Experience in developing integrated communications plans and briefs, ideally in the luxury sector. \n • A background in multi-brand and department store environments is ideal, with experience owning and executing events from concept through delivery. \n • Deep expertise in the Long Island and Metro New York area. \n • A proven track record of successful execution of marketing strategy to drive the agreed-upon KPIs. \n • Fluency with business tools such as briefs, RACI. \n • Comfortable with ambiguity and ability to influence change in matrixed environments. \n • Excellent project management skills, with the ability to both plan and execute multiple projects simultaneously; strong organizational and prioritization skills. \n • Strong interpersonal skills and comfort working with multiple departments internally, with external partners/brands and agencies. \n • Computer literate and high proficiency with Microsoft Office. \n • Strong understanding of different audiences and customer behaviors. \n • Ability to work holidays, evenings, and weekends on a rotational basis and according to the activation calendar. \n • Fluency in English; any other languages would be advantageous. \n \n About Us \n Belmont Park Village brings an elevated luxury shopping experience to metro New York. As the newest addition to The Bicester Collection, this open‑air destination blends world‑class designer fashion, delicious dining, irresistible year‑round savings, and exceptional guest services. \n Whether you’re coming from the city or from Long Island, the Village is conveniently located at the Queens–Nassau County border. With Long Island Railroad service from Grand Central and Penn Station in just 35 minutes, plus quick access from both JFK and LaGuardia airports, arrival is effortless for local shoppers and travellers. \n Belmont Park Village is located on the iconic Belmont Park campus. Adjacent to the Village is UBS Arena, home of the New York Islanders and a premier venue for concerts and entertainment, as well as the legendary Belmont Park Racetrack, host of the prestigious Belmont Stakes. \n Together, these destinations create a dynamic environment where heritage, style, sport, and entertainment meet, making Belmont Park Village a one‑of‑a‑kind destination for shopping, dining, and exploration. \n \n There’s no one quite like us \n The Bicester Collection is the world’s leading luxury shopping destination, committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 12 Villages in the United States, Europe, and China as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams. \n \n Our Vision is to be the best shopping destination in the world. Our Mission is to make the lives of others better - our brands, our guests, our people and our communities. Our Brand Promise is to offer something extraordinary every day. Our Five Values are the glue that bind us together and allows us to lead ahead: \n \n · Authenticity - Always do the right thing \n · Innovation - Think outside of the box \n · Passion - Do what you love and love what you do! \n · Critical Thinking - Challenge the obvious \n · Vision - Be mission driven always \n \n Why we’re exceptional \n The key to our success is the quality and commitment of our people. To work in one of the teams at any of the Villages is to play an active role in redefining both the art and the science of retail. This creates a dynamic approach that underpins our ability to anticipate future trends in a fast-changing world. In return for your Authenticity, Critical Thinking, Innovation, Passion and Vision, you’ll receive a generous salary and we’ll also reward you by: \n Looking after you: You’re entitled to 35 days of paid time off plus holidays. We provide an amazing benefits' package including medical, dental, vision, flexible spending accounts, life insurance, generous short- and long-term disability. We also offer a generous 401(k) match, Employee Assistance Program, and additional ancillary benefits. \n Treating you: We offer a very generous employee referral bonus. \n Championing you: You’ll be working within a creative and collaborative environment like no other, with the opportunity to develop your professional and personal skills while advancing your career. \n \n Come and live your story with us \n The key to our success is the quality and commitment of our people. The Bicester Collection is made up of 1,200 colleagues of 50 nationalities. We are diverse in background, age, experience and leadership style. We believe that an inclusive workforce makes magic happen, and with this in mind we welcome everyone - regardless of age, gender identity, race, sexual orientation, physical or mental ability or ethnicity - to be a part of our family. \n We are offering a fantastic opportunity for a professional and commercially focused individual to join us. We have huge ambition for what we can achieve together and we want to have fun! \n This job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. \n Belmont Park Village is an Equal Opportunity Employer and does not discriminate based on the basis of actual or perceived age, race, creed, color, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, familial status, marital status, or status as a victim of domestic violence, arrest record or conviction record, or sincerely held practice of religion or any other characteristic protected by federal, state, local, or other law (“Protected Characteristics”).

Job Description JOB SUMMARY The Sales Manager is responsible for the Sales functions of the hotel including, but not limited to soliciting of accounts, developing and growing client relationships/business, consistently up-selling the hotel's rooms to meet or exceed set sales & hotel goals, prospect and develop new accounts, follows up promptly on leads generated by the lead sources, Corporate office/s and responds to sales inquiries, initiates new sales, prospects and qualifies leads and solicits potential clients, entertains clients, conducts site visits and answers questions, determines rates, prepares proposals, negotiates contracts, services accounts and analyzes lost business for the hotel. Location: Garner Hotel 144-02 94th Ave, Jamaica, NY 1143 Job Requirements: · Apply a “hands-on” approach to be actively involved in maintaining current accounts; as well as securing, qualifying, and following up on leads to convert and book new clients. · Hands-on professionalism and a willingness to personally demonstrate a successful method of selling beyond goals and expectations. · Good computer skills, communication skills, and excellent hospitality/customer service experience. · This position requires a flexible schedule and is client/event driven; this individual must be available days/nights/holidays/weekends based on the needs of the client and the Hotel. · Solicit new business to ensure all revenue goals are achieved or exceeded within all market segments. Identify business opportunities, and proactively research, analyze, and tele-market prospective clients. · Sell, coordinate, and execute agreements to Groups. Effectively communicate to all hotel departments the information necessary to successfully execute the group's needs while maintaining a good relationship. · Assist hotel management with developing and implementing hotel specific selling strategies. · Responsible for internet prospecting. Dedicates time each day to identify business potential. · Solicits new and existing accounts to meet/exceed revenue goals. This involves making cold calls, direct sales calls, sales blitzes, and hotel tours. In addition, maintaining good working relationships with existing clients while exploring ways to increase revenue. · Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations; Interacts with guests to obtain feedback on product quality and service levels. · Reviews sales guest satisfaction results to identify areas of improvement and ensure that a customer recognition program is in effect throughout Sales. · Maintain a weekly sales quota of outside calls, all telemarketing calls and site inspections as assigned. · Works with the Regional Director of Sales & Marketing on RFP opportunities and submissions. · Travel to other M&R hotel locations for training and sales blitzes as needed. · Develop & implement SMART plans against viable and researched opportunities. · Has a good understanding of the NYC & outer borough market. · Preparing contracts, reports, and other paperwork related to the sales department. · Maintains well documented, accurate, organized, and up-to-date sales management system. · Develops strong customer relationships through frequent communication and the use of professional, courteous, and ethical interpersonal interaction. · Develops customer profiles and maintains an effective trace system, including trace dates and references. · Promptly follows up on all customer needs and inquiries in an efficient, accurate and expedient manner. · Must have 3-5 years’ selling experience in Group, FIT and Business Travel market experience. Additional Requirements: · Experience with IHG systems highly preferred · Experience with Delphi preferred. · Excellent time management skills · Strong organizational skills · Strong customer service orientation and skills · Must be self-motivated, results oriented, and exhibit a “can do” attitude. · Creative problem-solving skills

Job Description Are you an experienced leader with a passion for building high-performing teams, delivering outstanding guest experiences, and driving sales performance? Join Factory Direct Enterprises LLC, one of the largest licensees of Ashley Furniture. With strong earning potential, robust benefits, and a culture focused on development and recognition, this is your opportunity to lead with impact. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025. About Us FDE represents Ashley, the number one selling furniture brand in the world and the leading retailer of furniture and bedding in the United States. Compensation and Benefits We offer one of the most competitive compensation packages in the retail industry: • Base salary ranging from $65,000 to $80,000 based on experience, qualifications, and store assignment, • Annual bonus opportunities with potential to earn up to $89,700 in additional pay, based on performance and company results, • Paid 13-week leadership training program through the Ashley Sales Academy, • Quarterly and annual awards to recognize top performance, • 401(k) retirement plan with company match, • Paid time off, holiday pay, and a paid day off for your birthday, • Medical, dental, and vision coverage with plans starting at $25 per week, • Employee discounts on products and services, • Referral bonuses of up to $1,000 for recommending successful candidates, • Eligibility for the FDE G3 Profit-Sharing Program, rewarding team members based on company and store performance outcomes Our Culture and Team Member Programs At FDE, we value a culture of recognition, growth, and support. Our team programs and feedback channels are designed to help our people succeed both personally and professionally: • Hope to Dream: Helps provide beds to children in need through proceeds from mattress sales, • Give a Day: Paid time off annually to volunteer with a recognized non-profit organization, • Corporate Chaplains: Confidential support for life challenges such as grief, family, and wellness needs, • Life Resources: Quarterly sessions focused on finances, relationships, and health, • Team Member Relief Fund: Financial assistance during unexpected life events, • SmartDollar: Free financial wellness platform for budgeting, saving, and debt reduction Your Role: General Sales Manager The General Sales Manager is responsible for overseeing the full sales operation within their assigned location. This role involves developing and executing sales strategies, managing a high-performing team, and ensuring all sales objectives are achieved. The General Sales Manager leads by example, staying Positioned to Impact (P2I) on the floor, driving results through coaching, planning, and collaboration with other departments. You will have a designated 'Home Store' at one of our Long Island West locations; Valley Stream, Carle Place, Atlas Park - with the expectation for you to be flexible in working location according to meet the business need. Key Responsibilities Sales Strategy and Leadership • Create and execute comprehensive sales strategies to meet revenue and profitability goals, • Analyze sales trends and data to identify areas for improvement and opportunities for growth, • Set and monitor clear performance goals for all sales roles, • Provide regular coaching, direction, and performance feedback to sales managers and team members FDE’s Sales Leadership Processes • Manage staffing levels to align with store traffic and turnover, • Oversee onboarding and cultural integration of new team members, • Support development and performance management of all team members, • Ensure consistent execution of the Ashley Proven Sales Process, • Lead prospecting and follow-up efforts to grow the customer base, • Ensure compliance and high standards across all sales activities, • Maintain active presence on the sales floor to coach in real-time (Position to Impact) Leadership Development • Apply principles from FDE’s Leadership Toolkit, • Participate in leadership and vendor training, manager meetings, and development sessions, • Mentor future leaders including Sales Managers, Assistant Managers, and Trusted Advisors Daily Store Operations • Lead daily huddles and coaching scrimmages to set the tone for the team, • Assign team opportunities and assist with guest interactions, • Guide team members in developing sales techniques and exceeding KPIs Sales and Business Performance • Achieve store-specific sales budgets by managing team execution and staffing-to-traffic ratios, • Improve sales performance in areas such as close rate, average sale, and sales per guest, • Track and manage key metrics including protection plan sales, sleep category, net margin, financing applications, and appointment rates, • Monitor and improve Net Promoter Score (NPS) and reduce Total Piece Exception Rate Showroom and Compliance Standards • Lead weekly Perfect Store Visit meetings to maintain operational alignment, • Ensure the store remains clean, organized, and guest-ready, • Regularly coach, assist, and manage team performance through active engagement Schedule Requirements • Full-time, minimum of 40 hours per week including weekends, • Additional hours may be required during peak periods, holidays, or business needs, • Two scheduled days off per week, excluding holidays or blackout periods, • Regular, in-person attendance at the assigned store is required Qualifications • High motivation, strong leadership mindset, and excellent interpersonal skills, • Experience in retail leadership, sales management, or a similar role required, • Ability to drive performance through accountability, coaching, and team development, • Skilled in managing priorities, solving problems, and making data-informed decisions, • Strong communication and organizational abilities, • Proficiency in Microsoft Office (Word, Excel, PowerPoint); ability to learn internal systems Job Type Full-time Benefits • Health insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off, • 401(k) with employer match, • Employee discount #ANE2

Job DescriptionAbout Commonpoint: Commonpoint is a non-profit, multi-service agency providing a diverse array of programs and services to over 35,000 community members across 34 sites. Our mission is to sustain and enhance the quality of family and individual life within an inclusive environment that facilitates growth, meets individual needs, and builds community. Position Objective:The Health & Wellness Youth Activities Coordinator drives the execution, expansion, and operational excellence of youth sports, dance, and seasonal camp programming at our Central Queens location. This dynamic leadership role blends direct program delivery and curriculum development with high-level operational management. As a primary ambassador for our community families, you will spearhead staff development, optimize facility utilization, and ensure exceptional service delivery. Core Responsibilities: Program Leadership & Instructional Excellence: • Direct Instruction: Facilitate and lead 3-6 youth sports or dance classes per semester, modeling high-quality engagement and instructional best practices., • Curriculum Design: Design, implement, and continuously elevate innovative, age-appropriate curricula focused on Social-Emotional Learning (SEL) and youth skill development., • Quality Assurance: Monitor enrollment trends, evaluate program success, and introduce new weekend and seasonal activities to maximize client retention and community reach. Operational & Facility Management:, • Facility Optimization: Oversee scheduling, space allocations, and rentals for the gymnasium and community rooms to achieve an annual revenue target of $175K., • Guest & Client Experience: Direct day-to-day front desk and registration operations, cultivating a warm, welcoming, and solution-oriented environment for families., • Business Operations: Manage department fiscal processes, including budget monitoring, billing, expense tracking, and contract/data compliance in alignment with agency standards., • Safety & Resource Stewardship: Supervise equipment inventory, safety protocols, and facility cleanliness to ensure optimal operational continuity. Team Development & Leadership:, • Talent Management: Recruit, onboard, train, and evaluate part-time sports/dance instructors, administrative assistants, and front desk supervisors., • Workforce Enablement: Build dynamic staff schedules, coordinate substitute coverage, and lead ongoing professional development and staff training sessions.Seasonal Camp Leadership:, • Summer & Mini Camps: Serve in a key leadership capacity (e.g., Operations Manager, Assistant Director, or Lead Coordinator) for the 8-week Summer Day Camp and late-August End of Summer Mini Camps., • Regulatory Compliance: Direct camp operations, schedules, and staffing to ensure complete compliance with Commonpoint standards and NYCDOH regulations. Qualifications & Experience: • Education: Bachelor’s degree in Education, Social Work, Sports Management, or a related field preferred., • Experience:, • Minimum 3 years of experience working with youth/teen populations and planning community-based activities., • 1–2 years of experience managing staff, supervising programs, or leading facility operations., • Proven experience as a lead sports or dance instructor with the ability to design engaging curriculum., • Technical Skills: Proficiency with Google Workspace (Docs, Sheets), database management, and an ability to quickly adapt to proprietary registration platforms., • Core Competencies: Strong interpersonal communication, exceptional multitasking abilities, strategic problem-solving skills, and a clear dedication to the organization's community mission., • Certifications: CPR/First Aid certification (or willingness to obtain upon hire); ability to obtain NYCDOH Camp Director certification. Physical Demands & Travel: • Regularly requires active movement including standing, walking, demonstrating athletic movements, and lifting up to 35 pounds., • Ability to travel between local programming sites as operationally required. Work: Schedule & Compensation • Hours: 35 hours per week (Tuesday – Saturday schedule, typically 12:00 PM – 8:00 PM weekdays; alternating morning/afternoon Saturday shifts). Note: Shifts shift to a Monday – Friday schedule during the summer camp season., • Compensation: $55,000 – $60,000 annually, commensurate with experience. Benefits: Professional non-profit environment, comprehensive benefits package including a 403(b) and pension plan.

Job Description Job Title: Experience, Activities and Marketing Specialist Department: Administrative & General Reports To: Director of Sales and Marketing/General Manager FLSA Status: Exempt Summary: This role will be responsible for creating memorable experiences for our guests and marketing them to future guests. You’ll play a vital role in delivering exceptional programs and services. This position will interact positively with guests and promote our hotel facilities. Duties and Responsibilities include the following. Other duties may be assigned. Experience & Activities Focus: • Developing and implementing poolside programming during the summer months., • Coordinating, planning and scheduling activities for the weekly calendar, collaborating with operations to ensure accurate communication of all event details to agencies and the public., • Develop and execute a comprehensive event and experience strategy, • Plan, organize, execute, and promote a variety of events., • Collaborate with cross-functional teams to ensure seamless event planning, execution, and follow-up., • Handle individual reservations for VIP clients., • Creativity and innovation in conceptualizing unique event experiences, • Provide event-specific support Marketing Focus: • Develop promotional pieces and communicate via digital channels and social media, • Develop & implement strategic marketing plans to drive brand awareness & revenue growth, • Collaborate with cross-functional teams to execute marketing initiatives, • Analyze market trends and competitor activity to identify opportunities for growth, • Assist in coordinating creative, developing creative and marketing project requests., • Support in coordinating and organizing details for photoshoots., • Be knowledgeable in marketing, including channels, segments, and demographics, and able to support – as needed., • Manage online presence with an emphasis on creating unique and engaging content for social media platforms, hotel websites and third party sites, • Conduct and track on-going marketing campaigns for a variety of hotel ancillary outlets, • Continually manage social media accounts, including Facebook, X, YouTube and Instagram, ensuring imagery and copy is consistent with the identity and positioning of property and outlets, • Supports promotional packages/campaigns including requesting creative, drafting the communication plan, and sending a marketing recap once completed, • Support in the development of break-thru creative materials, online and offline, • Supports with communication (flyers, signs, eblasts, etc.) work with supporting management, ownership and design on design and creation of new materials, • Maintains and stores a chronological order of media library and electronic files of all advertising materials by property and activity., • Assist with the coordination of guest promotional collateral, • Coordinate media-related inquiries & press visit efforts, • Assist with digital marketing efforts, including e-mail communication, ad placements & SEO., • Maintain photo library and ensure PR agencies and Sales & Marketing teams have latest imagery, • Ensure follow up with guests on all social and digital platforms is performed in a timely manner to maintain a high level of guest satisfaction and quality service., • Manage digital marketing campaigns, social media platforms, • Coordinate reservations, amenities, and appointments for media visitors, VIPs, and social influencers, preparing the operations team for arrivals Other • Must have excellent verbal and written communication skills, • Strong organizational skills including attention to detail and multitasking skills in a fast-paced environment., • Strong problem-solving skills and the ability to adapt to changing circumstances., • Proficient in the use of Microsoft Office suite (Word, Excel, PowerPoint and Outlook), • Working product knowledge of hotel facilities, capacities and room dimensions as well as to have same knowledge of competitive hotels., • Working knowledge of standard office administrative practices and procedures., • Able to effectively communicate in English, in both written and oral forms., • Ability to take initiative, to succeed under pressure and meet deadlines., • Ability to prioritize, organize and follow up, • Able to establish and maintain effective working relationships with fellow team members and customers., • Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts., • Comply with attendance rules and be available to work on a regular basis. Able to work varied shifts, including Weekday, Evenings, weekends and holidays as needed., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above and below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of word processing, spreadsheet, accounting, and internet software, contact management systems, as well as PowerPoint. Education/Experience: Associate's degree (A.A./A.S.) or equivalent from two-year college or technical school; and four to six years related experience and/or training; or equivalent combination of education and experience. Knowledge, Skills, and Other Abilities: • Oral and written communication skills, • Presentation skills, • Internet/social media management Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands, and talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Job DescriptionCommunity & Customer Engagement Manager Location: Nu3S – Jamaica, Queens, NY Schedule: Full-Time Position; Monday and Tuesday off Compensation: $18/hr + Nu3S employee discounts on food, beverages, and servicesAbout the Role Nu3S is looking for an energetic, people-focused Community & Customer Engagement Manager who thrives on building relationships and creating exceptional customer experiences. This role is ideal for college students, recent graduates, or early-career professionals who are passionate about hospitality, marketing, customer engagement, social media, and community outreach. As a key brand ambassador for Nu3S, you will engage directly with customers, capture authentic stories, strengthen community partnerships, support marketing initiatives, and help create memorable experiences that drive customer loyalty and business growth. Key Responsibilities1. Customer Content & Brand Storytelling • Engage with customers and obtain photo/video consent when appropriate., • Capture customer testimonials, success stories, and engaging on-site content., • Coordinate with videographers, photographers, and content creators., • Organize and maintain a library of photos, videos, and customer stories for marketing use.2. Community Engagement & Partnership Development, • Build relationships with local businesses, apartment communities, schools, churches, gyms, and community organizations., • Identify partnership opportunities that increase brand awareness and customer engagement., • ⁠Promote NU3S through partnerships, events, and local outreach., • Represent NU3S at community events, networking functions, and local outreach initiatives, if applicable.3. Social Media & Influencer Coordination, • Coordinate collaborations with influencers, ambassadors, and content creators., • ⁠Support social media content, campaigns, and Google Business updates., • Track campaign results and recommend new partnership opportunities.4. Customer Experience & Reputation Management, • Respond professionally to Google reviews, social media messages, and customer inquiries., • Gather customer feedback and identify trends that impact the customer experience., • Collaborate and share actionable insights with operations and leadership teams to improve service quality and customer satisfaction., • Help create a welcoming, positive, and memorable environment for every guest.5. Marketing & Growth Support, • Support membership campaigns, referral programs, promotions, community events, and loyalty initiatives, • Identify opportunities to increase repeat visits, referrals, and community engagement.What You Will Bring, • Outstanding interpersonal, communication, and relationship-building skills., • Confidence approaching, engaging, and conversing with new people., • Friendly, upbeat, professional, and customer-focused attitude., • Comfortable capturing photos and videos using a smartphone., • Familiarity with Instagram, Facebook, TikTok, Google Business Profile, and other digital platforms., • Strong organizational skills with attention to detail and follow-through., • Dependable, punctual, and proactive work ethic., • Prior experience in hospitality, retail, customer service, marketing, sales, or community engagement is a plus., • Students or graduates pursuing degrees in Marketing, Communications, Hospitality, Business, Public Relations, or related fields are encouraged to apply.What You Will Gain, • Hands-on experience in customer engagement, hospitality, and brand building., • Exposure to marketing strategy, social media management, and content creation., • Experience developing business partnerships and community relationships., • Opportunity to work in an innovative, AI-enabled lifestyle destination., • Mentorship from experienced entrepreneurs and business leaders., • Employee discounts on Nu3S food, beverages, wellness offerings, and auto care services., • Valuable professional development and networking opportunities. Success in this role will be measured by: • ⁠Increase customer traffic and memberships., • Grow Google reviews and social media engagement., • ⁠Build community partnerships., • Improve customer satisfaction and repeat visits., • Generate actionable feedback that enhances operations.Why Join Nu3S? At Nu3S, every customer interaction is an opportunity to create a memorable experience and build lasting relationships. If you enjoy meeting new people, bringing positive energy to every interaction, and helping grow an exciting and innovative brand, we'd love to meet you. Powered by JazzHR 1BNOY0dmz2

Job Description Position Title: Assistant General Manager- Capital One Lounge - JFK Airport Salary: 80000 - 82000 / yearly What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Elevate the journey. Inspire your team. Create an unforgettable hospitality experience.Bring your passion for hospitality to a destination where exceptional experiences take flight. FLIK, a division of Compass-USA, is seeking a passionate, people-focused Assistant General Manager to help lead the Capital One Lounge at John F. Kennedy International Airport (JFK). This is an exciting opportunity to join a team in a premium airport hospitality environment where exceptional service, culinary excellence, and memorable guest experiences come together every day. The Assistant General Manager plays a key role in leading day-to-day lounge operations, developing a high-performing team, and ensuring operational, company, and client standards are consistently achieved. Essential Duties and Responsibilities: • Assist in leading daily Capital One Lounge operations, ensuring exceptional service, operational excellence, and adherence to approved budgets., • Support premium food, beverage, and hospitality experiences while maintaining high standards for quality, presentation, cleanliness, and guest satisfaction., • Recruit, onboard, train, coach, and develop team members while fostering a culture of engagement, accountability, teamwork, and service excellence., • Provide hands-on leadership across food and beverage, guest services, staffing, inventory management, and operational compliance., • Collaborate with leadership, cross-functional teams, and airport stakeholders to support seamless lounge operations., • Monitor labor productivity, operational performance, and service standards while identifying opportunities for continuous improvement., • Build strong relationships with guests, team members, clients, and business partners while serving as a role model for premium hospitality., • Ensure compliance with company, airport, food safety, sanitation, health, safety, and regulatory requirements., • Support special projects, lounge initiatives, and additional responsibilities as assigned by the General Manager. Qualifications: • Flexible schedule and open availability required, including early mornings, evenings, weekends, holidays, and closing shifts., • 2 to 4 years of food service, hospitality, restaurant, or related management experience., • 2 to 4 years of experience leading, coaching, and developing teams., • Experience in upscale hospitality environments such as airport lounges, restaurants, hotels, private clubs, bars, corporate dining, or other premium guest-service operations., • Strong knowledge of food and beverage operations, food safety, quality standards, presentation, and guest experience., • Demonstrated financial acumen with experience managing labor, expenses, budgets, inventory, and operational performance., • ServSafe Food Manager Certification preferred or ability to obtain certification upon hire., • Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook., • Associate degree in Hospitality, Business, Culinary Arts, or a related field preferred; equivalent education and experience will be considered., • Excellent communication, organizational, leadership, and problem-solving skills., • A genuine passion for hospitality and creating exceptional experiences for Capital One Lounge guests. Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Flik Hospitality are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.

Job Description Title: Associate Transportation Manager (Parking) Employee Status: Regular Full Time Work From Home Option: Not Applicable FLSA Status: Exempt Job Overview: NYRA is seeking a and highly effective Parking and Transportation professional to support the organization’s Parking and Transportation functions. You will play a key role in executing day to day parking operational plans, safety protocols, and logistics that uphold the broader objectives of the organization’s Operations Strategy. In this role, you will apply practical, hands on knowledge of traffic flow, parking management, guest movement, and on site coordination to implement best in class procedures, service standards, and operational efficiencies. You will be responsible for supervising parking operations, directing transportation logistics, and ensuring a seamless, safe, and efficient experience for all guests and staff across the property. This role will require travel to Saratoga Springs NY during the summer meet. Essential Functions: • Works under general supervision to execute key operational tasks within the Parking & Transportation team, following established best practices to uphold organizational safety and service standards., • Independently oversees parking, traffic flow, and transportation logistics during assigned shifts, ensuring a safe, efficient, and guest focused arrival and departure experience., • Addresses routine guest concerns related to parking, shuttles, and transportation access, escalating more complex operational issues to senior leadership when necessary., • Assists in reconciling daily parking activity, shuttle logs, staffing reports, and operational checklists, identifying and resolving discrepancies to maintain accurate records., • Collaborates with Security, Guest Services, and Operations to coordinate crowd flow strategies, special event parking plans, and communication of transportation updates to guests., • Provides feedback on operational efficiencies and recommends improvements to enhance traffic management, guest navigation, and overall parking and transportation effectiveness., • Coaches and supports junior team members on operational procedures, safety protocols, and best in class service techniques to maintain a consistent standard of excellence. Qualifications: • High school diploma or equivalent required; associate or bachelor’s degree in business, Operations Management, Logistics, or a related field preferred., • 2–4 years of experience in parking operations, transportation logistics, facility operations, traffic management, or a similar front line supervisory role., • Proven ability to lead on site teams in a fast paced, customer facing operational environment., • Strong knowledge of parking systems, traffic flow principles, and guest movement logistics, especially during high volume events., • Excellent problem solving and decision making skills, with the ability to respond quickly and effectively to real time operational challenges., • Exceptional communication and customer service skills, with the ability to handle guest concerns professionally and escalate issues appropriately., • Ability to interpret and assign schedules, activity logs, and operational reports, with strong attention to detail and accuracy., • Comfort working outdoors, standing for extended periods, and navigating the property during all weather conditions., • Proficiency with basic technology and operational tools, including handheld devices, radio communication, and incident reporting systems., • Valid driver’s license and ability to operate transportation vehicles or carts as required., • Flexibility to work weekends, holidays, evenings, and special events based on operational needs. Summary of Physical Requirements and Work Environment: This role requires prolonged standing, walking, and active movement throughout the property, often in outdoor environments and varying weather conditions. The position involves directing traffic, monitoring parking areas, and occasionally operating vehicles or carts, with the ability to lift light to moderate equipment as needed. The work environment is fast-paced and high-volume, particularly during events, requiring constant situational awareness, effective communication, and adherence to safety protocols. Pay Range / Salary: $66,300.00 - $80,000

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: Competitive pay to recognize your impact Medical, dental, and vision insurance to keep you healthy and thriving Commuter benefits to make life easier Employee discounts and free NAYA meals — because we believe in enjoying what we serve Growth opportunities at every level — we invest in developing leaders from within More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence Ensure store profitability by driving sales, controlling labor, and managing cost of goods. Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. Review and manage daily time punches to address any time clock issues. Control cash and receipts through adherence to cash handling and reconciliation procedures. Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development Hire, train, coach, and evaluate team members in conjunction with the General Manager. Lead by example with a guest-first mindset, fostering a positive and productive environment. Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. Resolve conflicts and escalate issues as needed to the General Manager Model and uphold HR policies, ensuring team members have access to available resources. Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation Promote NAYA’s catering services and assist in taking orders as needed . Can execute all catering and third party orders with ease, understanding the importance of on time delivery. Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. Perform cash counting, banking/deposit tasks, and manage discounts and promotions. Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities Has mastered kitchen operations, COGS and labor management, line service and throughput Handle delivery issues and third-party dispatches promptly and efficiently. Ensure the store is opened and closed following NAYA’s opening and closing procedures. Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are 2+ years of related leadership experience at a similar caliber concept Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. Adaptable in a fast-paced and challenging work environment Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency Exhibits strong time management and organizational skills Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed Ability to access and accurately input information using a moderately complex computer system Able to work nights, weekends and holidays, and variable schedule, per the needs of the business Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day We use eVerify to confirm U.S. Employment eligibility.

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: Competitive pay to recognize your impact Medical, dental, and vision insurance to keep you healthy and thriving Commuter benefits to make life easier Employee discounts and free NAYA meals — because we believe in enjoying what we serve Growth opportunities at every level — we invest in developing leaders from within More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence Ensure store profitability by driving sales, controlling labor, and managing cost of goods. Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. Review and manage daily time punches to address any time clock issues. Control cash and receipts through adherence to cash handling and reconciliation procedures. Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development Hire, train, coach, and evaluate team members in conjunction with the General Manager. Lead by example with a guest-first mindset, fostering a positive and productive environment. Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. Resolve conflicts and escalate issues as needed to the General Manager Model and uphold HR policies, ensuring team members have access to available resources. Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation Promote NAYA’s catering services and assist in taking orders as needed . Can execute all catering and third party orders with ease, understanding the importance of on time delivery. Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. Perform cash counting, banking/deposit tasks, and manage discounts and promotions. Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities Has mastered kitchen operations, COGS and labor management, line service and throughput Handle delivery issues and third-party dispatches promptly and efficiently. Ensure the store is opened and closed following NAYA’s opening and closing procedures. Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are 2+ years of related leadership experience at a similar caliber concept Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. Adaptable in a fast-paced and challenging work environment Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency Exhibits strong time management and organizational skills Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed Ability to access and accurately input information using a moderately complex computer system Able to work nights, weekends and holidays, and variable schedule, per the needs of the business Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day We use eVerify to confirm U.S. Employment eligibility.

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: Competitive pay to recognize your impact Medical, dental, and vision insurance to keep you healthy and thriving Commuter benefits to make life easier Employee discounts and free NAYA meals — because we believe in enjoying what we serve Growth opportunities at every level — we invest in developing leaders from within More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence Ensure store profitability by driving sales, controlling labor, and managing cost of goods. Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. Review and manage daily time punches to address any time clock issues. Control cash and receipts through adherence to cash handling and reconciliation procedures. Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development Hire, train, coach, and evaluate team members in conjunction with the General Manager. Lead by example with a guest-first mindset, fostering a positive and productive environment. Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. Resolve conflicts and escalate issues as needed to the General Manager Model and uphold HR policies, ensuring team members have access to available resources. Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation Promote NAYA’s catering services and assist in taking orders as needed . Can execute all catering and third party orders with ease, understanding the importance of on time delivery. Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. Perform cash counting, banking/deposit tasks, and manage discounts and promotions. Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities Has mastered kitchen operations, COGS and labor management, line service and throughput Handle delivery issues and third-party dispatches promptly and efficiently. Ensure the store is opened and closed following NAYA’s opening and closing procedures. Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are 2+ years of related leadership experience at a similar caliber concept Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. Adaptable in a fast-paced and challenging work environment Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency Exhibits strong time management and organizational skills Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed Ability to access and accurately input information using a moderately complex computer system Able to work nights, weekends and holidays, and variable schedule, per the needs of the business Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day We use eVerify to confirm U.S. Employment eligibility.

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. UBS Arena, the premier entertainment and sports venue located at Belmont Park, is seeking a dynamic and highly organized Event Logistics Supervisor to oversee and execute all aspects of exterior logistics related to event-day parking, traffic flow, and transportation. This role ensures seamless guest arrival and departure experiences, manages vendor coordination, and supervises operational staff to support efficient logistics outside the arena. This role pays an hourly rate of $28.75. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until October 30, 2026. Traffic & Parking Coordination: • Lead key coordination activities between parking lots, transit facilities, intersections, offramps, rideshare zones, and other access points to ensure smooth vehicle traffic flow and guest movement., • Oversees UBS Arena parking operations by managing and directing Parking Ambassadors and Parking Supervisors across all lot areas to ensure efficient, safe, and guest-focused service., • Work closely with third-party parking, shuttle operations, and pedestrian traffic control operators to manage real-time traffic conditions and implement necessary adjustments., • Assist the Manager with the execution of traffic flow plans for parking lots, garages, and surrounding areas. Event Day Campus Operations & Oversight: • Perform multiple inspections of garages and parking lots throughout the event day to ensure operational standards are met., • Operate and monitor IP Parking systems and Park Assist technology., • Ensure campus and lots are fully set up and ready prior to each event., • Maintain rigorous quality assurance and quality control (QA/QC) procedures across all onsite parking and transportation areas, including the routine inspection and repositioning of bike rack barricades to ensure proper setup; relocation and proper placement of pyramid base signs for accurate wayfinding and traffic guidance; and daily removal of trash and litter to uphold cleanliness and safety standards., • Additionally, perform limited snow and ice removal from walkways, access points, and designated areas during inclement weather to prevent slip hazards and maintain operational continuity. Command Center: • Support the operation of the Command Center in the Security Operations Center (SOC)., • Monitor real-time parking and traffic data using platforms such as Waze, NY511, Park Assist, camera systems, and other monitoring tools. Inventory & Equipment Accountability: • Maintain accountability of all mobile parking and telecom equipment issued to staff., • Conduct inventory checks of traffic materials, signage, and supplies in coordination with the parking operations team., • Inspect, sign in and out, and ensure proper use and care of all fleet vehicles and equipmentincluding trucks, golf carts, and related assetsbefore, during, and after each event. Guest Experience & Incident Reporting: • Ensure the safety of guests and staff during ingress and egress across campus outdoor areas by monitoring foot and vehicle traffic flow, identifying and mitigating potential hazards, coordinating with security personnel when needed, and maintaining clear, accessible pathways during events, peak hours, and adverse weather conditions., • Enforce event day checklists, ensuring tasks are completed for the entire duration of each event., • Assist with gathering information to respond to guest inquiries and investigate complaints or concerns., • Report any traffic-related incidents in parking lots to the Manager in a timely manner. Employee Parking Program: • Assist the Manager in enforcing the employee parking program and ensuring staff compliance. Culture & Values: • Uphold and promote UBS Arena's core values while on property and in all professional interactions., • Train and mentor new Parking Supervisors and Ambassadors on event logistics, operational procedures, and customer service standards. Qualifications: • 23 years of experience in an event setting preferred., • Previous experience in parking or traffic operations is a plus. Skills & Knowledge: • Working knowledge of parking management systems and best practices., • Understanding of safety regulations and incident response., • Strong leadership with the ability to give clear and concise direction., • Excellent communication, interpersonal, organizational, and problem-solving skills., • Ability to anticipate issues and implement immediate corrective actions. Other Requirements: • Must be able to legally operate vehicles., • Must be available to work extended hours, including early mornings, evenings, weekends, holidays, and on-call shifts as needed. At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Commonpoint is a non-profit, multi-service agency providing a diverse array of programs and services to over 35,000 community members across 34 sites. Our mission is to sustain and enhance the quality of family and individual life within an inclusive environment that facilitates growth, meets individual needs, and builds community. The Health & Wellness Youth Activities Coordinator drives the execution, expansion, and operational excellence of youth sports, dance, and seasonal camp programming at our Central Queens location. This dynamic leadership role blends direct program delivery and curriculum development with high-level operational management. As a primary ambassador for our community families, you will spearhead staff development, optimize facility utilization, and ensure exceptional service delivery. Program Leadership & Instructional Excellence: • Direct Instruction: Facilitate and lead 3-6 youth sports or dance classes per semester, modeling high-quality engagement and instructional best practices., • Curriculum Design: Design, implement, and continuously elevate innovative, age-appropriate curricula focused on Social-Emotional Learning (SEL) and youth skill development., • Quality Assurance: Monitor enrollment trends, evaluate program success, and introduce new weekend and seasonal activities to maximize client retention and community reach. Operational & Facility Management: • Facility Optimization: Oversee scheduling, space allocations, and rentals for the gymnasium and community rooms to achieve an annual revenue target of $175K., • Guest & Client Experience: Direct day-to-day front desk and registration operations, cultivating a warm, welcoming, and solution-oriented environment for families., • Business Operations: Manage department fiscal processes, including budget monitoring, billing, expense tracking, and contract/data compliance in alignment with agency standards., • Safety & Resource Stewardship: Supervise equipment inventory, safety protocols, and facility cleanliness to ensure optimal operational continuity. Team Development & Leadership: • Talent Management: Recruit, onboard, train, and evaluate part-time sports/dance instructors, administrative assistants, and front desk supervisors., • Workforce Enablement: Build dynamic staff schedules, coordinate substitute coverage, and lead ongoing professional development and staff training sessions. Seasonal Camp Leadership: • Summer & Mini Camps: Serve in a key leadership capacity (e.g., Operations Manager, Assistant Director, or Lead Coordinator) for the 8-week Summer Day Camp and late-August End of Summer Mini Camps., • Regulatory Compliance: Direct camp operations, schedules, and staffing to ensure complete compliance with Commonpoint standards and NYCDOH regulations., • Education: Bachelor's degree in Education, Social Work, Sports Management, or a related field preferred., • Experience: Minimum 3 years of experience working with youth/teen populations and planning community-based activities. 12 years of experience managing staff, supervising programs, or leading facility operations. Proven experience as a lead sports or dance instructor with the ability to design engaging curriculum., • Technical Skills: Proficiency with Google Workspace (Docs, Sheets), database management, and an ability to quickly adapt to proprietary registration platforms., • Core Competencies: Strong interpersonal communication, exceptional multitasking abilities, strategic problem-solving skills, and a clear dedication to the organization's community mission., • Certifications: CPR/First Aid certification (or willingness to obtain upon hire); ability to obtain NYCDOH Camp Director certification., • Regularly requires active movement including standing, walking, demonstrating athletic movements, and lifting up to 35 pounds., • Ability to travel between local programming sites as operationally required., • Hours: 35 hours per week (Tuesday Saturday schedule, typically 12:00 PM 8:00 PM weekdays; alternating morning/afternoon Saturday shifts). Note: Shifts shift to a Monday Friday schedule during the summer camp season., • Compensation: $55,000 $60,000 annually, commensurate with experience. Professional non-profit environment, comprehensive benefits package including a 403(b) and pension plan.

The Shift Manager plays an important role in training, developing and leading the crew. Serves as a critical part of the leadership team, helping the restaurant serve the most flavorful chicken and coordinates a smooth end to end operation to provide an exceptional Customer Experience. • Plan his/her duties and responsibilities for each shift, • Verifies compliance of procedures and protocols, • Attends and resolves problems as they appear in the restaurant operation, • Assist the General Manager, • Coach and lead a team with no supervision, • Involves himself in the operational and technical training of employees, • Maintain a positive atmosphere of teamwork and full of energy, • Verifies customer satisfaction/Handles customer complaints, • Applies a continuous improvement mindset to processes and procedures, • Open/close restaurant, • Assist with inventory (logging), • Assist with staffing needs, • Assist with controllables and labor, • Maintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils., • Follows and abides by all safety rules, policies, and procedures, • High School Diploma or equivalent required, • 1+ year of experience in similar roles or with customer experience, • Demonstrates strong leadership potential by actively supporting team dynamics., • Committed to guest satisfaction, upholding a guest-first mindset in all interactions., • Preferred: Food Handlers Card/ ServSafe Certification, • Fluent in English & Spanish*, • Ability to work with computers, • Must follow the company Personal Care and Hygiene policies Ability to lift and push 50 lbs., • Ability to stand for long periods, • Flexibility to work nights, weekends, and holidays, • Be Service OBSESSED, • Friendly, welcoming attitude / Models customer orientation for other employees, • Anticipates and prevents problems with a proactive attitude, • Energetic Team Leader, • Must have excellent interpersonal communication skills to work with others, • Sense of urgency, • Attention to details, • Proactively help where it is most needed in the restaurant USD $21.00 - USD $24.00 /Hr.

Hourly rate ranges from $21.00 - $21.25 per hour and is dependent upon qualifications and experience. Benefits include: New York Paid Sick Time, Year End Bonus, Tear Down Premium Pay Program, Retention Pay Program. All Bonus and Pay Programs subject to qualifications. The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store. The minimum age requirement is 21 and must have a flexible schedule. The physical demands of the job require 8+ hours of standing/walking, climbing ladders, setting up fixtures and lifting/moving up to 50 pounds. Prior retail management experience is required.

Market Manager - Queens Welcome to a new idea in banking! At Capital One, we are redefining how people bank because we believe banking should fit our customers' everyday lives, not the other way around. We seek outgoing, passionate leaders who love connecting, teaching, and interacting with individuals and the community. As a Market Manager, you are the driving force behind providing a dynamic, memorable experience in the branch. You will have the unique role of coaching your Branch Ambassador team to create amazing interactions, cultivating an inclusive culture centered on delivering an exceptional experience for every customer, every time. In this role, your leadership style is defined by your ability to include, empower, and inspire your team. You are more than just a manager for the Branch Ambassador team; you will be a trusted mentor, strategist, and guide for their individual development and overall team performance. We are succeeding because our customers are succeeding, and you will be at the forefront of facilitating legendary experiences within this reimagined banking environment. This isn't just a management jobit's leadership with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus entirely on investing in your team's growth and elevating the guest experience. We provide an inclusive environment where we invest heavily in your leadership journey, ensuring you have the tools to empower your people, inspire your community, and show up highly effective across your market every single day. We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes youwithin Capital One or into the wider worldyou leave your market stronger than when you started. • Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance, • Paid Time Off, • Education Assistance, • Matching 401(k) contribution up to 7.5%, • Paid Parental Leave, • Mental Health support, • Back-up Child or Elder Care, • And much more!, • Cultivate "Every Customer, Every Time": You are obsessed with the guest experience. Because our branches are free from traditional sales goals and high-pressure tactics, you will coach your team to measure success by the depth and quality of human connection, ensuring every single interaction is impactful. You will also step in to handle complex customer escalations and engage with various partners to ensure a seamless, high-tier experience., • Lead through Behavioral Coaching: You lead through active presence, creating a supportive, high-energy environment where your leadership style is defined by your ability to include, empower, and inspire your team. Grounded in real-time observation and continuous behavioral feedback, you focus on how your team shows up for our guests rather than traditional numeric quotas. You will empower Ambassadors to think independently and take ownership, ensuring operations run smoothly even when you are visiting another location., • Bring the Capital One Brand to Life: You take pride in our brand and our physical spaces. You will coach your team to maintain a pristine environment and serve as an authentic advocate for Capital One's values. While you collaborate with business partners and internal teams to drive connection and care for the space, you ensure the collective vibe and customer experience are flawlessly aligned to our high standards across all points of contact., • Lead with an Owner's Mindset & Drive Continuous Improvement: You approach your marketmanaging an average of 13 brancheswith a franchise ownership attitude and a forward-thinking mindset that never settles for the status quo. You drive operational excellence, manage talent and resources effectively, listen to customer feedback with patience, and uncover insights to constantly iterate and elevate the spaceensuring your team meets customer-centric goals and that the local branch experience is always evolving., • Empower De-escalation & Resourceful Problem-Solving: No two days across a retail market look the same, and you build a team with the critical thinking skills to handle the unexpected. You will coach and empower Branch Ambassadors to be strong, independent problem solvers who can confidently navigate scenarios they may have never encountered beforewhether that's guiding a customer through a unique financial situation or smoothing out an unexpected operational wrinkle. Your focus is on building their problem-solving confidence, while remaining the ultimate safety net, ready to step in for leader interventions when highly complex situations arise., • Embrace Digital Innovation & Simplify the Complex: You are digitally savvy and forward-thinking. On the floor, you will coach your team on how to help guests easily navigate our mobile and online banking experiences. Behind the scenes, you bring a sense of curiosity to leveraging emerging technology like AI and GEMS to streamline processes, solve problems, and remove administrative burdensensuring your team's energy remains focused entirely where it matters most: on deeply human-centered activities., • Drive Purposeful Community Impact: You understand your local market and know how to bring people together. As the face of Capital One in the community, you will champion volunteerism and guide your team as they connect with local organizations, nonprofits, and charities. You will facilitate team participation in approved community initiatives, ensuring all local engagement aligns seamlessly with Capital One's established programs and strategic partnerships for maximum, professional impact., • High School Diploma, GED, or Equivalent Certification, • At least 2 years of Retail, Sales, or Banking Experience, • At least 1 year of People Management experience or 1 year of Supervisory experience, • Bachelor's Degree, • 4+ years of Customer, Retail, or Financial Services experience, • 2+ years of People Management experience Does this sound like the career move you've been looking for? Let's build the future of banking together! At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Astoria, NY: $112,100 - $126,000 for Market ManagerBayside, NY: $112,100 - $126,000 for Market ManagerFloral Park, NY: $112,100 - $126,000 for Market ManagerFlushing, NY: $112,100 - $126,000 for Market ManagerJackson Heights, NY: $112,100 - $126,000 for Market ManagerQueens Village, NY: $112,100 - $126,000 for Market ManagerRego Park, NY: $112,100 - $126,000 for Market ManagerSouth Richmond Hill, NY: $112,100 - $126,000 for Market ManagerSunnyside, NY: $112,100 - $126,000 for Market ManagerWhitestone, NY: $112,100 - $126,000 for Market Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants

Hourly rate ranges from $18.00 - $18.25 per hour and is dependent upon qualifications and experience. Benefits include: New York Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program. All Bonus and Pay Programs subject to qualifications. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The minimum age requirement is 18 and must have a flexible schedule. The physical demands of the job require 8+ hours of standing and walking, climbing ladders, setting up fixtures and lifting/moving up to 50 pounds. Prior retail management experience is required.

The minimum age requirement for an Assistant Store Manager is 18. The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensur

Job Description Airport Lounge Food and Beverage Runner (JFK) Pay Rate: $23.25 per hour Job Summary The Food and Beverage (F&B) Runner provides best-in-class guest service to our guests and is responsible for engaging with guests for the servicing of all food and beverage items at the Sapphire Lounge by The Club located in the John F. Kennedy International Airport. The F&B Runner delivers all food and beverage mobile orders directly to the guests' table, ensuring timely service and food quality. Basic Skills • Hospitality Focus – focus on guest satisfaction and providing memorable experiences. Generous, friendly, and warm spirited., • Guest Experience- Maintains a friendly, cheerful, and courteous demeanor at all times ensuring highest level of guest experience in an elevated environment while accurately answering inquiries from guests., • Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times., • Reading Comprehension – Understanding written sentences and paragraphs in work related documents., • Speaking – Talking to others to convey information effectively., • Writing – Communicating effectively in writing as appropriate for the needs of the audience., • Conflict Resolution – deescalate situations in a professional and courteous manner., • Problem Solving – develop solutions to remove obstacles to problems that may arise. Primary Job Duties • Ensures a positive guest experience for all guests and resolves guest complaints in a manner consistent with policy, and with guest satisfaction in mind, • Act as the contact point between Front of the House and Back of the House staff, • Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies), • Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins, • Serves food and beverage items using established rules and sequence of service in a timely and safe manner, • Check in with guests and take additional orders or refill water, as needed, • Inform restaurant staff about guest’s feedback or requests, • Maintains knowledge of all food and beverage offerings., • Remove dirty dishes and utensils, • Answers guests’ questions about ingredients and menu items, • Ensures timely and safe delivery of food and beverage items ordered/requested by guests, • Assists with cleaning rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, break rooms if assigned by a manager, • Other duties as assigned Minimum Acceptable Qualifications: • Demonstrates the ability to interact with guests and coworkers in a friendly, enthusiastic, and outgoing manner, • Ability to effectively and pleasantly present information in one-on-one and group settings to guests and other team members of the Company, • Requires ability to maintain composure under pressure and awareness of surroundings and cultural differences, • Requires ability to maintain a presentable and polished appearance in keeping with service standards in a best-in-class environment, • Understanding of hygiene and food safety rules, • Physical ability and stamina to carry heavy trays and stand for long hours, • Availability to work various shifts, including weekends, • Multi-tasking abilities, • Good oral communication skills, • Ability to handle the stress of a face-paced work shift up to ten (10) hours, • Requires the ability to lift and / or move up to 40 pounds, • Requires the ability to walk, bend, twist, and stand to perform normal job functions, • Report on work on a regular and timely basis, • Able to work rotating shifts including weekends and holidays, • Must be able to pass and obtain security background check and clearance to work in airport environment Benefits: • Medical Insurance (Health, Dental, Vision), • Monthly Commute Stipend, • Disability Insurance, • Vacation and PTO, • 401K Plan with generous Company Matching, • Employee Assistance Program (EAP), • Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets) ABOUT THE COMPANY Hyde Park Hospitality (HPH) is a young—but dynamic and fast-growing—company built on deep roots in the food business. HPH earned Crain’s Fast 50 Award in 2026 for being one (ranked 30th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.

Spencer's - - Responsibilities: Establish and maintain Guest Services; Support Store Manager in store operations; Develop staff to maximize sales; Control expenses and shrinkage; Oversee merchandising and inventory control.

Job DescriptionHotel Manager - Operations & Revenue StrategyPosition Overview The Hotel Manager is responsible for overseeing the daily operations, guest experience, and revenue performance of The Rhyland. This leadership role will ensure operational excellence across all departments while also driving strategic revenue management initiatives to maximize hotel profitability, market positioning, and overall financial performance. The ideal candidate is a hands-on hospitality leader with strong operational knowledge, financial acumen, and a deep understanding of hotel revenue management, pricing strategy, and market analysis. This individual will play a key role in establishing The Rhyland as a premier luxury boutique hotel destination in Queens. Key ResponsibilitiesHotel Operations & Guest Experience • Oversee daily operations across Front Office, Housekeeping, Engineering, Food & Beverage, Security, and Guest Services, • Ensure all departments consistently deliver exceptional boutique luxury service standards, • Maintain strong visibility throughout the property and provide hands-on operational leadership, • Resolve escalated guest concerns promptly and professionally, • Ensure cleanliness, presentation, and maintenance standards are consistently upheld, • Lead operational meetings and coordinate communication between departmentsRevenue Management & Commercial Strategy, • Manage hotel revenue strategy including transient, corporate, group, and airline business segments, • Monitor daily pickup, occupancy, ADR, RevPAR, pace reports, and market trends, • Adjust pricing and inventory strategies based on demand, seasonality, competitor analysis, and forecasted business levels, • Work closely with Sales and Reservations teams to optimize business mix and maximize profitability, • Analyze STR reports, booking trends, and channel performance to identify revenue opportunities, • Oversee OTA strategy, restrictions, promotions, and rate parity, • Assist with annual budgeting, forecasting, and monthly financial analysis, • Develop and implement strategies to increase occupancy, average rate, and total hotel revenueLeadership & Team Development, • Lead, mentor, and develop department heads and hotel staff, • Foster a culture of accountability, teamwork, professionalism, and service excellence, • Support recruitment, onboarding, training, and employee engagement initiatives, • Conduct regular coaching, performance evaluations, and operational follow-ups, • Lead by example through a hands-on and collaborative management styleFood & Beverage & Events Oversight, • Partner closely with Food & Beverage leadership to oversee restaurant, bar, banquet, and catering operations, • Ensure service standards and guest experience expectations are maintained across all outlets, • Support successful execution of events, group business, and banquet operationsFinancial & Administrative Management, • Monitor labor productivity, scheduling, payroll, and departmental expenses, • Ensure compliance with company standards, local regulations, and operational procedures, • Review operational and financial reports regularly to identify opportunities for improvement, • Support ownership with strategic operational planning and reporting Qualifications • Minimum 5 years of hotel leadership experience in a Hotel Manager, Director of Operations, or similar role, • Strong background in hotel revenue management and rate strategy required, • Experience with forecasting, pricing strategy, STR analysis, and hotel performance metrics, • Luxury, lifestyle, or boutique hotel experience strongly preferred, • Strong understanding of Rooms Division and Food & Beverage operations, • Experience overseeing banquet or event operations preferred, • Strong leadership, communication, organizational, and problem-solving skills, • Experience in the NYC hospitality market preferred, • Pre-opening hotel experience is a plus, • Knowledge of PMS, CRS, channel management, and revenue management systems preferredWhat We're Looking For, • A strategic operator who understands both hospitality and revenue optimization, • A hands-on leader who thrives in a fast-paced, high-expectation environment, • Someone passionate about guest experience, operational excellence, and financial performance, • A detail-oriented professional who can balance luxury service standards with strong business disciplineAbout The Rhyland The Rhyland is an upcoming luxury boutique hotel located in Flushing, Queens featuring thoughtfully designed guestrooms, elevated food & beverage experiences, event spaces, and a hospitality experience inspired by culture, community, and modern Asian American influence.

Job Description Airport Lounge Concierge (JFK) Pay: $24.00 per hour Job Summary The Concierge is a personal representation of the service and overall hospitality of the staff at the premium lounge, by Airport Dimensions supporting the Sapphire Lounge by The Club, inside the John F. Kennedy International Airport. They are first touchpoint the guest encounters. They set the tone for the guest’s entire visit. Upon arrival at the lounge the Concierge will greet the guest, calling them by name, check credentials and/or process sales and usher guest into the lounge. Concierge provides lounge tours and completes guest discrepancy reports. Basic Skills • Hospitality Focus – focus on guest satisfaction and providing memorable experiences. Generous, friendly and warm spirited., • Guest Experience- Maintains a friendly, cheerful, and courteous demeanor at all times ensuring highest level of guest experience in an elevated environment while accurately answering inquiries from guests., • Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times., • Reading Comprehension – Understanding written sentences and paragraphs in work related documents., • Speaking – Talking to others to convey information effectively., • Writing – Communicating effectively in writing as appropriate for the needs of the audience., • Conflict Resolution – deescalate situations in a professional and courteous manner., • Problem Solving – develop solutions to remove obstacles to problems that may arise. Primary Job Duties • Interact with guests via premier clubroom/bar environment in a professional and pleasant manner., • Welcome guests by name and assist them throughout their stay., • Being accountable and taking ownership of the guest's experience from beginning to end., • Employing the Guest First philosophy in meeting guests' needs and expectations., • The ability to listen to the guest's needs, in turn offering confident recommendations, resulting in high satisfaction from the guest with the service they received., • Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting guest experience at the forefront of everything you do., • Knowledgeable about the lounge, each guest and the surrounding area, • Communicate with guests over the phone and in person., • Provide all information guests need to enjoy their stay; it may include providing information on the facilities and the services for booking., • Possess basic working knowledge of alcoholic beverages and food offerings, • Complete paperwork related to daily sales, passenger counts and miscellaneous reporting, • Always follow established safety procedures., • Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty, • Other duties as assigned Minimum Acceptable Qualifications: • Strong communication skills and willingness to work as part of a team., • Ability to effectively and pleasantly present information one-on-one and in group settings to guests and other team members of the Company., • Passion for servicing guest with proactive solutions., • Ability to follow directions and procedures, effective time management and organizational skills, • Demonstrates the ability to interact with guests and coworkers in a friendly, enthusiastic, and outgoing manner, • Requires ability to maintain composure under pressure and awareness of surroundings and cultural differences, • Requires ability to maintain a presentable and polished appearance in keeping with service standards in a best-in-class environment, • Be able to stand during entire scheduled shift, • Ability to handle the stress of a face-paced work shift up to ten (10) hours, • Requires the ability to lift and / or move up to 40 pounds, • Requires the ability to walk, bend, twist, and stand to perform normal job functions, • Report to work on a regular and timely basis, • Able to work rotating shifts including weekends and holidays, • Must be able to pass and obtain security background check and clearance to work in airport environment Benefits: • Medical Insurance (Health, Dental, Vision), • Disability Insurance, • Vacation and PTO, • 401K Plan with generous Company Matching, • Employee Assistance Program (EAP), • Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets) ABOUT THE COMPANY Hyde Park Hospitality (HPH) is a young—but dynamic and fast-growing—company built on deep roots in the food business. HPH earned Crain’s Fast 50 Award in 2026 for being one (ranked 30th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.

Job Description Reception and Greeting: • Welcome visitors, prospective residents, and family members with a warm and courteous demeanor., • Answer incoming phone calls promptly and professionally with the approved company greeting, screen all calls after transferring to the appropriate person or department., • Take accurate messages as necessary., • Provide general information about the assisted living community and its services to callers and visitors., • Monitor all visitors, third party providers and residents and ensure that they sign in and out of community., • Operate and use appropriately the radio communications system., • Accept /sign for overnight packages and call department to inform them of the delivery., • Make PA announcements as required by administration., • Wear proper and clean company uniform. Sales Inquiry Handling: • Receive incoming sales inquiries, whether by phone or in-person visits., • Use pre-established guidelines to determine the appropriate staff member to handle each sales inquiry. Administrative Support: • Assist with administrative tasks, such as maintaining the visitor log, managing incoming and outgoing mail, Sort and distribute interoffice mail., • Ensure that the front desk area and lobby is tidy and presentable., • Accept monthly Resident rent checks on behalf of the accounting office., • Accept maintenance work orders. Resident and Guest Support: • Engage with prospective residents and their families to understand their needs and interests., • Provide assistance to residents and their families with their inquiries, requests, and concerns., • Offer guidance and information on community activities, events, and amenities., • Help coordinate transportation for shopping, doctor appointments, banking and activity trips and maintains concierge handbook., • Make trip reminder calls to residents as directed by Director of Resident Services and/or Director of Recreation, • Performs other duties and/or assists in other departments as assigned by Supervisor, Executive Director or Manager on duty. Emergency Response: • Follow established protocols to handle emergency situations, including contacting the appropriate team members, emergency services, or family members., • Knowledge of security/fire alarm systems and procedures., • Monitor security and emergency call systems., • Knowledge of appropriate response to emergency situations., • Maintain home base at the front desk during an emergency. Adherence to Policies and Regulations: • Comply with all organizational policies, procedures, and regulations, including privacy and confidentiality guidelines., • Stay updated with information related to the assisted living community's services.

Job Description • Are you a hardworking, service-minded leader with a real passion for the hospitality industry?, • Are you looking to take a step towards building your restaurant manager career, instead of just working a job?, • We need extraordinary leaders like you to apply for this full-service restaurant management position in Westbury, NY As a Restaurant Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. • You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team., • Use creativity and communication to build a loyal customer base, and increase sales., • You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits • Health Benefits, • Four Day Work Week (46 hour work week), • 3 weeks of paid time off per year!, • Attainable Bonus Program, • $55K - $65K Salary, • Equal Opportunity Employer Key Responsibilities: • Practice safety as priority #1 for your restaurant team and customers, • Maintain a high ratio of return customers through great service, • Oversee guest services and resolve issues, • Coach and develop restaurant employees to build a cohesive team, • Promote, demonstrate, and lead a memorable customer restaurant experience You will: • Have a minimum of 2 years in Restaurant Management, • Show success in previous positions, • Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time, • Be able to thrive in a quick-paced environment, • Demonstrate outstanding leadership, communication, and training, • Have a stable work history Does this sound like you? We'd love to hear from you! Apply today!

Job DescriptionHEAD BARTENDER / ASSISTANT MANAGERRC Dugans | East Meadow, NY Know how to run a bar, lead a team AND keep the energy high when the place is packed? We want to meet you. RC Dugans is looking for an experienced Head Bartender/Assistant Manager who knows the hospitality industry inside and out. We’re looking for someone who can make a great drink, command a busy bar, motivate a team and help keep the entire operation running smoothly. This isn’t just another bartending position. You’ll be a key part of the leadership team and have a real hand in the continued growth of Dugans. WHAT YOU’LL DO:Lead the Bar: • Oversee day-to-day bar operations, including inventory, cash handling, scheduling and organization., • Lead, train and motivate the bartending team., • Maintain consistent drink quality, presentation and service standards., • Help develop creative, profitable cocktails and beverage offerings., • Keep the bar clean, organized, stocked and ready for service., • Ensure responsible alcohol service and compliance with applicable liquor laws., • Set the tone behind the bar and make sure guests receive fast, friendly and memorable service.Help Lead the Restaurant:, • Work alongside the General Manager with daily restaurant operations., • Assist with staff scheduling, payroll and guest relations., • Help hire, onboard, train and develop team members., • Step in, problem-solve and keep things moving during busy services., • Handle guest concerns professionally and help turn problems into positive experiences., • Assist with inventory, cost controls and operational efficiency., • Help create a workplace where people actually want to show up and be part of the team. WHO WE’RE LOOKING FOR: • 3+ years of bartending and/or restaurant leadership experience., • Strong knowledge of spirits, cocktails, beer and bar operations., • Previous supervisory or management experience strongly preferred., • Confident leadership skills without the ego., • Excellent guest service and communication skills., • Organized, dependable and comfortable making decisions., • Able to coach, motivate and hold a team accountable., • Comfortable with POS systems, cash handling and inventory., • Able to thrive in a high-volume, fast-paced environment., • Flexible availability, including days, nights and weekends. Most importantly, we want someone who gets hospitality. Someone who understands that a great bar is about more than what’s in the glass. It’s the service, the energy, the regulars, the team and the experience guests have from the second they walk in. WHY DUGANS? • Competitive compensation., • Leadership role with room to grow., • Opportunity to have a real impact on the bar program., • Fast-paced, social work environment., • Supportive, team-oriented atmosphere., • Established East Meadow sports bar with a loyal local following. If you’re an experienced bartender and leader who’s ready for more responsibility, more ownership and an opportunity to help take the bar to the next level, we want to hear from you. Apply today and tell us why you’d be a great fit for RC Dugans.2314 Hempstead Turnpike, East Meadow, NY 11554

Job Description Are you a hardworking, service minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this full service restaurant management position in Valley Stream, NY As a Restaurant FOH Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits Health Benefits Industry Standard Work Week (50-55 hour target) Attainable Bonus Program $65K - $75K Salary + 5K Signing Bonus Equal Opportunity Employer Key Responsibilities Practice safety as priority #1 for your restaurant team and customers Maintain a high ratio of return customers through great service Oversee guest services and resolve issues Coach and develop restaurant employees to build a cohesive team Promote, demonstrate, and lead a memorable customer restaurant experience You will: Have a minimum of 2 years in Restaurant Management Show success in previous positions Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time Be able to thrive in a quick paced environment Demonstrate outstanding leadership, communication, and training Have a stable work history Does this sound like you? We'd love to hear from you! Send your resume today!

Job Description • Are you a hardworking, service-minded leader with a real passion for the hospitality industry?, • Are you looking to take a step towards building your restaurant manager career, instead of just working a job?, • We need extraordinary leaders like you to apply for this full-service restaurant management position in Baldwin, NY As a Restaurant General Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. • You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team., • Use creativity and communication to build a loyal customer base, and increase sales., • You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits • Health Benefits, • Industry Standard Work Week (50-55 hour target), • Attainable Bonus Program, • $67K - $77K Salary, • Equal Opportunity Employer Key Responsibilities: • Practice safety as priority #1 for your restaurant team and customers, • Maintain a high ratio of return customers through great service, • Oversee guest services and resolve issues, • Coach and develop restaurant employees to build a cohesive team, • Promote, demonstrate, and lead a memorable customer restaurant experience You will: • Have a minimum of 2 years in Restaurant Management, • Show success in previous positions, • Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time, • Be able to thrive in a quick-paced environment, • Demonstrate outstanding leadership, communication, and training, • Have a stable work history Does this sound like you? We'd love to hear from you! Apply today!

Job Description Overview Opportunity: Food and Beverage Supervisor Supervise the daily operations of food and beverage outlets and services including food quality, customer satisfaction, associate schedules and their performance in accordance with established restaurant and guest service standards. Potential Career Path Food and Beverage Manager - Food and Beverage Director Essential Job Functions • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Monitor product quality and guest satisfaction in food and beverage outlets and services, ensuring food quality is consistent, appealing, and prepared to guest specifications., • Ensure the restaurant and other F&B services comply with sanitation and safety standards for guests and associates., • Interact with guests to obtain feedback on quality of service and food in outlet., • Perform service functions during periods of high volume or staffing shortages., • Assist with maintaining proper par levels and inventories of food and beverage supplies such as linen, glassware, silverware, china, condiments, etc., • Ensure staff abides by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages., • Ensure all equipment is in working order; report malfunctions and follow up on repairs., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards., • Perform other duties as requested by management. Position Requirements • Minimum one year of experience in supervisory role in a restaurant or banquet setting, coupled with food service background at the a server level required., • Knowledge of bar service and liquor inventory controls required., • Experience with Micro’s point of sales system strongly preferred. HHM Hotels Benefits and Perks • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working varied shifts, holidays and weekends., • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Title: Account Manager, Partnership Activation Employee Status: Regular Full Time Work From Home Option: Hybrid - 2 Days/Week (40% Remote) FLSA Status: Exempt Job Overview: The New York Racing Association (NYRA) is seeking a highly organized, energetic, and collaborative Account Manager, Partnership Activation to support the execution and management of NYRA’s growing portfolio of corporate partnerships. This role will focus primarily on the activation, fulfillment, and day-to-day servicing of partnership agreements across NYRA’s premier racing properties, including Belmont Park, Saratoga Race Course, and NYRA’s expansive national broadcast coverage on FOX. The Account Manager will work closely with NYRA’s Partnership Sales team, corporate partners, and internal departments to translate sponsorship agreements into detailed activation plans and ensure all contractual assets are delivered effectively, on time, and to a high standard. This individual will play an important role in creating best-in-class partner experiences, supporting long-term partner relationships, and helping maximize the value and impact of NYRA’s corporate partnership platform. Essential Functions: Partnership Activation & Execution • Support the planning and execution of corporate partnership activations across on-site, digital, broadcast, experiential, and hospitality platforms., • Serve as a day-to-day point of contact for assigned corporate partners and assist with ongoing partnership servicing and communication., • Translate partnership agreements into detailed activation plans, timelines, deliverables, and internal tracking documents., • Coordinate fulfillment of contractual assets, including signage, branding, digital content, broadcast integrations, experiential activations, promotions, and hospitality., • Work cross-functionally with NYRA departments, including Marketing, Facilities, Communications, Operations, Broadcast, Digital, Ticketing, Hospitality, and Guest Services, to execute partnership commitments., • Coordinate the production, approval, and placement of branded assets, including signage, LED displays, in-venue branding, collateral, and experiential elements., • Manage activation timelines and ensure partnership assets are delivered accurately, on brand, and according to contractual requirements., • Coordinate on-site partner activations during race days, special events, and marquee racing events., • Assist partners with on-site logistics, credentials, hospitality, deliveries, vendor coordination, and other activation needs., • Support the development of creative activation concepts designed to enhance fan engagement, brand visibility, and partner value., • Maintain detailed records of partnership fulfillment and activation status throughout the season. Account Management & Partner Success • Develop strong working relationships with assigned corporate partners and serve as a reliable resource for day-to-day partnership needs., • Coordinate regular partner communications, status updates, meetings, and activation planning sessions., • Assist with the development of partnership recaps and presentations highlighting asset fulfillment, activation results, exposure, and overall partnership performance., • Track partner feedback and help identify opportunities to improve activations and enhance the overall partner experience., • Work with Partnership Sales leadership to identify potential renewal, upsell, and incremental activation opportunities within existing accounts., • Support partner hospitality and client entertainment during race days and marquee events., • Maintain a high level of responsiveness and professionalism in all partner interactions. Partnership Sales & Business Development Support • Support the Partnership Sales team with proposal development, presentations, research, and other materials as needed., • Assist with prospect and category research to support new business development efforts., • Help develop creative partnership concepts and activation ideas for prospective and existing partners., • Participate in partner and prospect meetings, venue tours, race-day hosting, and industry events as appropriate., • Maintain accurate partnership information, activation records, and account notes within NYRA’s internal tracking systems., • Assist with additional partnership initiatives tied to marquee events, the new Belmont Park, Saratoga Race Course, and other NYRA platforms., • Ensure all partnership elements are delivered on time, on brand, and to a high standard Qualifications: • 3–6+ years of experience in sponsorship sales, corporate partnership activation, or sports marketing, • Strong understanding of integrated marketing platforms (experiential, media, digital, hospitality), • Experience executing sponsorship activations and managing partner deliverables preferred, • Excellent communication, presentation, and negotiation skills, • Ability to manage multiple projects in a fast-paced, high-energy environment, • Passion for sports, live events, and/or the racing industry is a plus Preferred Skills: • Pipeline management and forecasting, • Relationship building and networking, • Strategic thinking and account planning, • Proposal development and storytelling, • Client needs assessment and solution selling, • Cross-functional collaboration (sales, marketing, activation), • CRM management, • Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Data analysis and insights interpretation, • Time management and organization, • Event hosting and client entertainment, • Experiential marketing and brand activation execution, • Project management and timeline coordination, • Adaptability in fast-paced environments Summary of Physical Requirements and Work Environment: This role is primarily sedentary and performed in an office or office-like environment with no special physical demands required. The position involves extended periods of sitting with intermittent standing and walking, as well as occasional bending, reaching, and other routine movements typical of a professional workplace. The role requires regular hand manipulation, including daily typing and repetitive hand movements while working on a computer. Occasional light lifting (generally up to 10 lbs., and infrequently up to 30 lbs.) may be required. The work environment does not typically expose the employee to hazardous conditions. There is minimal exposure to environmental hazards such as moving mechanical parts, fumes, extreme weather, or high-risk work areas. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Pay Range / Salary: $27.94 - $32.09 per hour

Job DescriptionBenefits: • Bonus based on performance, • Dental insurance, • Employee discounts, • Free uniforms, • Health insurance, • Opportunity for advancement, • Training & development, • Tuition assistance, • Vision insurance, • Wellness resources GENERAL SUMMARY: The MMA Sales Admin Manager is responsible for ensuring a positive customer experience personally and through Coach’s supervision. MMA Sales Admin Manager's are responsible for delivering great member service along with Private Training & Supplement revenue. As needed, they address member concerns, employee relations issues, and oversee scheduling and time-keeping activities. On a regular basis, they communicate and enforce Company and Club policies and procedures. MMA Sales Admin Manager's are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires 7 day a week availability including both mornings and nights. ESSENTIAL DUTIES & RESPONSIBILITIES: 1) Sell and Conduct Private Training & Small Group Training with Members • Sells training sessions. Executes an effective prospecting strategy, conducts guest tours, and responsible for completing sales of staff when needed through the Turn-Over process., • Service Intro PT packages, build value, and re-sign clients on full programs to hand off to the coaching staff., • Member prospecting in person/digital to generate complimentary consultations to sell personal training programs to., • Ensures accurate administration of client programs, supplement purchases, measurement tracking, and workout programs. Arrives on time, prepared and attentive for training appointments., • Assists in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc., • Responsible for achieving monthly revenue objectives set forth by the Company with regard to Private Training and Supplements., • Reviews daily club sales performance and individual employee performance statistics with the Fitness Manager, Vice President of Fitness, and staff members to identify issues and clarify behaviors needed to achieve club sales goals., • Administers company policies as they relate to the sales process., • Independently schedule and manage client appointments to ensure optimal time management and service delivery., • Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs., • Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations., • Responsible for managing personal client scheduling and calendar coordination., • Independently schedule and manage client appointments to ensure optimal time management and service delivery., • Oversee the full scheduling lifecycle for individual client appointments. 2) Club Administration • Works with the Fitness Manager to ensure coaches are productive, that revenue and service goals are properly communicated and that the Club remains on-track to attain daily, weekly and monthly financial goals., • Sets monthly, weekly, daily goals, and objectives which are consistent with or above those of the Company. Conducts monthly, weekly, and daily meetings with the coaches to review performance and operations and offer direction, motivation, and guidance toward achieving personal and club goals., • Handles member service matters such as providing tours of the Club, explaining services offered by the Coaching Department, and signing a member up for training agreements and appointments., • Mediates member issues and concerns in a timely and effective manner, elevating issues when appropriate., • Performs various administrative and housekeeping duties within assigned areas as needed., • Alerts the Operations staff of repairs and maintenance needs in the club. Personally, conducts facility walk throughs daily., • Supervises coach sales activities. Reviews agreements and prepares daily paperwork., • Complies with operational procedures in the club and follows-up with compliance checks through the monitoring of club systems and employee performance. ORGANIZATION RELATIONSHIPS: The MMA Sales Admin Manager will report directly to the Fitness Manager and/or General Manager. MMA Sales Admin Manager's will communicate and enforce all Policy and Procedures with the Coaching Team. Duties require interaction with all club members and employees. REQUIRED QUALIFICATIONS: 1) Knowledge, Skills & Abilities: • In depth knowledge of Personal Training techniques from assessment to program design, and sales., • In depth experience and thorough Mixed Martial Arts technical ability related to Striking/Grappling. (MMA Sales Admin Manager Only), • Must be able to operate and adjust all Fitness equipment., • Knowledge of company policies, practices and procedures, including emergency and safety procedures., • Strong interpersonal and communication skills. Able to demonstrate and maintain a friendly, enthusiastic and positive attitude., • Possesses a strong customer service focus. Responds professionally to requests and inquiries from guests, members, and staff., • Understands and follows oral and written instructions. Communicates clearly and concisely., • Possesses strong organizational skills. Understands basic record keeping practices and procedures. Demonstrates the ability to organize and prioritize multiple tasks., • Must be computer proficient, with basic skills in Microsoft Word and Excel., • Adhere to meal and rest break periods and must clock in and out for all shift times. 2) Required Experience: • Minimum of one certification from organization recognized by UFC Gym., • Current CPR/AED certification., • High school diploma or GED., • Four-year degree in a related field recognized by UFC Gym (preferred)., • Minimum 2 years of related experience., • Experience in management/employee relations preferred. 3) Physical Requirements: • While performing the duties of this job, the employee is regularly required to stand., • Physical effort required for daily duties includes lifting heavy weights, squatting, bending, reaching, spotting, and prolonged standing and walking. Must be able to frequently lift and/or move up to 45+ lbs. This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.