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As Senior Product Manager for Commercial Payments, you will help manage a multi-product roadmap, prioritize allocation of development resources, and deliver impactful features to customers across areas like commercial payments and expense management. Your passion and attention to detail will help identify and drive new capabilities to give more flexibility to our customers, while maintaining a platform with significant breadth and scale. We work ___. This role can be performed remote within the United States or from our Oakland, CA headquarters. We’d love for you to join us. The Impact You’ll Have • You’ll help shape a compelling product vision and roadmap for commercial solutions, driving alignment and seeking consensus among leadership, peers, and teams, • Directly engage in major projects, issues, and initiatives with product and engineering teams to determine approach, assess capacity, and brainstorm solutions, • Collaborate across customer-facing and technical teams to collect inputs for prioritization of features, including value, effort, usability, and priority, • Translate operational and technical requirements into business outcomes, focusing on customer and business value and defining metrics to quantify success, • Deliver customer value iteratively, managing products through various launch phases and follow-on releases, • Act as technical advisor to educate and evangelize features with customers via meetings, presentations, and other forums, • Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects Who You Are • 5+ years in product management role designing and delivering payment solutions that have delighted customers and driven business growth, • Proven track record of end-to-end product delivery and execution, with experience taking complex products from ideation (0 →1) to launch, • Strong written and verbal communication skills with a talent for precise articulations of customer problems for technical and business audiences, • Deep expertise in the payment industry ecosystem: card brand regulations, payment networks, money movement, cards (prepaid, debit, credit), and commercial payments, • Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions, • Excellent technical acumen, curiosity, and familiarity with new technologies, API’s, programming languages, and databases, • “Roll up your sleeves” mentality to make your products successful and get things done, even when the path is unclear, • Expertise in Agile, user research, market analysis, and product lifecycle management Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $120,600 - $150,700, • Premium: $130,500 - $163,100, • Premium Plus: $141,800 - $177,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit ___ with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the___. Additional information for California residents can be found ___.

Tyson & Mendes is a national insurance defense law firm with 28 locations. As a Tableau Developer, this candidate will be responsible for the development and management of data visualization solutions created to enhance business processes and drive data driven decisions. This role reports to the Director of Data Visualization. Who We're Looking For… The Tableau Developer requires proven skills working with Tableau in designing, developing, and maintaining intelligence reports and visualizations to improve business efficiency, and support business functional leaders. This position requires a blend of technical expertise, excellent communication skills, and strong customer service orientation. Responsibilities • Design, develop and conduct unit testing, and maintain complex Tableau reports for scalability, manageability, extensibility, performance, and re-use, • Provide technical expertise in areas of architecture, design, and implementation, • Determine the best implementation that will meet the design of the architect, • Work with team members to create useful reports and dashboards that provide insight, improve/automate processes, or otherwise add value to the team, • Work through iterative review cycles to deliver results that meet or exceed user expectations, • Ensure consistency by adhering to a set of software coding and style guides, • Resolve support related issues with existing Tableau reports, • Ability to query and display large data sets while maximizing the performance of the workbook, • Ability to interpret technical or dashboard structures and translate complex business requirements to technical specifications, • Meet departmental KPIs and metrics as provided, • Communicate effectively with attorneys and staff at all levels of the organization, • Provide white-glove support for all users Requirements • Minimum of 3 years of Tableau development experience, • Advanced Tableau development skills, • Advanced proficiency with Tableau Desktop, Tableau Prep, Tableau Cloud Environment, • Working knowledge of Tableau administrator/architecture, • Understanding of advanced calculations and statistical functions, • A solid understanding of SQL, relational database management system, data modeling, and normalization, • Strong communication skills and attention to detail and accuracy while working collaboratively, • Data visualization and analytical thinking, • Ability to work on multiple projects at a time and also be a Project Management Compensation Package • The hourly pay range of $42 - 46/hour, depending on experience, • Overtime paid at 1.5× the regular hourly rate, as needed, • Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employee contribution for health/vision/dental coverage is $700-1,700), • Employee Assistance Program through HealthAdvocate, • Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5%, • Vacation time is accrued annually at the employee’s base rate, • Employees receive a monthly technology reimbursement of $60, • Paid parental leave at base pay Benefits • 37.5-hour standard workweek designed to promote balance and prevent burnout, • Educational reimbursement program for non-attorney eligible team members (up to $3,500 per calendar year), • Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative, • Firm-wide charitable giving program, • Numerous social and off-site events each year to enrich your relationships with your colleagues About Tyson & Mendes Click here to learn more about the Tyson & Mendes Office! ___ We’re one of the fastest-growing civil defense firms in the country—known for breaking the mold of the traditional law firm. Our dynamic, diverse team of trial attorneys delivers exceptional results, from landmark cases like Howell v. Hamilton Meats to numerous defense verdicts across the nation. But we don’t stop at great legal work—we invest in our people. With specialized training in our proven defense methods, clear paths to leadership, and robust professional development, we empower attorneys to grow their careers, build their personal brands, and become leaders in the field. Follow along with the firm on ___ and ___ or visit ___. Equal Opportunity Employer Notice OK, now for the legal copy (we are a law firm, after all). It is Tyson & Mendes’ policy to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit-based factors. By the way, if you read all of this, congratulations – we can already tell your attention to detail is exceptional. NOTICE TO APPLICANTS/EMPLOYEES OF TYSON & MENDES: Please take notice that the Firm collects certain information about you. For more information on the Firm’s policies, please refer to the document provided ___. No recruiters/agencies #li-remote Pay Range $42 - $46 USD

Who We Are At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily. Our employees are experts in the employee experience, workforce communications and technology. Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world? Job Summary We're looking for an experienced Software Engineering Manager (Data) to join our team! You will have opportunities to work with customers to solve technology challenges. We are quickly growing and you will deliver new solutions and services while always improving our approach to architecture, scale, availability and fault-tolerance. Engineering is a craft, and at Firstup we believe the internals of our technology are as elegant as user experience. If there is a specific challenge you are looking for, we most likely have it for you. Teams are empowered and supported to make an impact every day. We work in autonomous product teams, and you'll work with Product Managers, Designers, QA, and other engineers on a daily basis. You will partner with others across the company in shared codebases, and contribute directly to other services when needed. We iterate quickly to see what works and what doesn't and follow the data to bring our strategy. We encourage you to take chances and fail because that is how we grow. We are a distributed team and have been since day 1. We build solutions for distributed workforces so we model our workforce the same way. In this role you really can work where you want within the United States. • Drive the strategy, design, and delivery of scalable data platforms powering business intelligence, predictive analytics, and LLM capabilities across enterprise customers, built on modern microservices architecture., • Drive the successful completion of complex projects that span multiple domain teams as data is core to our platform., • Provide senior technical leadership through architecture decisions, design reviews, and code reviews, ensuring scalability, reliability, security, and maintainability., • Drive the thoughtful adoption of Generative AI tools and coding agents to increase developer productivity, improve code quality, and accelerate innovation., • Partner closely with Product Management and Design to translate complex business requirements into scalable technical solutions., • Manage, mentor, and grow a distributed team of software and quality engineers, fostering a culture of ownership, accountability, and continuous improvement., • Own production health for your teams’ services, including on-call rotations, incident response, and post-incident reviews in a “you build it, you run it” environment., • Lead operational excellence initiatives to improve observability, resiliency, automation, and alignment with defined SLOs and enterprise SLAs., • Bachelor’s Degree in Computer Science, Information Technology or a related field of study; or commensurate professional experience required., • 10+ years of professional software experience, including 3+ years managing teams of engineers developing data pipelines and analytics applications., • Proven experience delivering customer-facing Enterprise Saas products at scale., • Strong hands-on or architectural experience with modern data platform tooling, including but not limited to Apache Airflow, dbt, Kafka, AWS Glue, AWS Redshift, AWS Sagemaker, AWS Dynamo, AWS Quick Sight., • Success leading a data engineering team through complex challenges that are large in scope., • Strong knowledge of modern data architecture, ETL/ELT processes, and data modeling best practices., • Strong knowledge of SQL, Python and Typescript., • Knowledge of AI tools including Langchain, Open AI Agents, and MCP APIs., • Excellent communication skills and understanding of the realities of developing in a startup environment (i.e. you know the difference between small problems and big ones)., • Experience scaling and evolving Enterprise SaaS platforms through periods of growth or technical transformation., • Demonstrated experience leveraging Generative AI tools and coding agents in software development workflows. #LI-TM1#LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. As part of the Customer Success team, you will be responsible for ensuring your customers are successful with the Entrata platform! The Customer Success Manager position will require you to develop strong relationships with your customers, partner with other departments to ensure your customers’ needs are met and that they remain customers of Entrata. You must be able to effectively manage multiple projects that impact customers and see them through to completion. The unique responsibility of the Affordable Customer Success Manager will take on some of our largest Property Management customers that have major affordable housing portfolios. • Manage a portfolio of clients with affordable properties to ensure a high level of satisfaction and success is achieved, • Conduct regular meetings with your customers to review solution performance and provide best practice recommendations, • Collaborate regularly with Development and Product teams to ensure that the Entrata platform continues to evolve and meet the needs of our customers, • Partner with our Support organization to ensure that the customers’ support needs are being met, • Facilitate the transition out of implementation and support the client’s drive toward self-sufficiency, • Create a tailored plan, in collaboration with Sales, to ensure continued success and growth for your customers, • Educate customers on self-service tools, release processes, and other client programs, • Advise customers on process and system risks based on organizational constraints and develop solutions to mitigate risks, • Attend sprint review meetings and advocate for customer needs in those meetings, • Maintain a high-level knowledge of each of the Entrata offerings and configuration options, • Desire to go the extra mile to ensure that your customers are happy and successful, • Strong organizational skills, with the ability to manage multiple projects simultaneously, • Ability to demonstrate patience while working through stressful situations and challenges, • Work autonomously - you will always have the ability to call on peers and managers to coach you on specific situations, but you are expected to manage your time and portfolio of customers., • Excellent communication, both verbal and written, and analytical skills, • Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently., • Maintain professional interaction with internal and external stakeholders, • Ability to work in a fast-paced and high-stress environment, • Travels domestically for client meetings, industry events, and company gatherings as required to maintain business relationships and achieve objectives., • Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently., • Maintain professional interaction with internal and external stakeholders, • Ability to work in a fast-paced and high-stress environment, • More than 5 years of affordable property management experience ranging across multiple types of affordable housing including but not limited to LIHTC, Section 8, Public Housing, HOME, Rural and layered properties at a corporate level across the country., • Excellent communication, both verbal and written, and analytical skills It’s a great place to work! Will you join us?We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

POSITION SUMMARY: Job Function: Clinical Operations Title: Budgets & Contracts Manager As a member of the Clinical Operations team, the Budgets & Contracts Manager is responsible for managing clinical agreements, budgets, payment follow-up, and corresponding processes in support of the department. This individual should have experience in managing all aspects of study contracts and payments and is expected to provide functional expertise to ensure that timelines, costs, and quality metrics are met and that the study contract is managed in compliance with the study protocol. The Budgets & Contracts Manager works closely with study teams, clinical site personnel, and other stakeholders to finalize budgets, execute contracts, and ensure payment reconciliation. They also partner with legal, accounts payable, procurement, and finance to lead and influence improvement initiatives that ensure the integrity of cross-functional budgets, contracts, and payment processes. This role reports into the Associate Director of Clinical Trial Business Operations All clinical agreement work will be done in accordance with company policies, Standard Operating Procedures (SOPs), legal and regulatory requirements, and using fair market valuation. PRIMARY RESPONSIBILITIES: * Responsible for the day-to-day management of site contracts and tracking to OKRs for key deliverables. * Lead meetings with study teams and data management, to ensure creation of site budget templates and study plan templates are aligned to study protocols and their database. * Lead site contract negotiations, communicate risks to cross functional partners with proposed solutions. * Deliver activity status updates to internal and external parties, communicate timeline risks and propose mitigations. * Collaborate with cross functional partners to lead systems updates, so that they meet team requirements and are optimized for day‐to‐day management of assigned tasks. * Manage and track clinical contracts, study plans, amendments, site budgets, and POs across multiple studies, and multiple systems, simultaneously. * Utilize existing processes to draft, negotiate and execute a variety of clinical agreements in collaboration with Legal and Clinical Operations Study teams. * Propose and implement solutions for identified gaps in budget, contract, and payment processes. * Analyze Fair Market Value (FMV) to support budget development, negotiation, and documentation. * Issue purchase requests against executed contracts and manage the lifecycle of corresponding POs; tracking associated invoices and their payments. * Ensure timely payments to sites, partnering closely with AP to troubleshoot as needed. * Ensure that budgets, contracts, PRs/POs are loaded into CTMS, ERP, legal systems. * Provides leadership to one or more Natera initiatives, as assigned. QUALIFICATIONS: Provide a list of qualifications that are truly required (e.g. Education and Experience, Equivalent job experience substituted for degree, preferred level to perform principal responsibilities, required certifications to successfully perform principal responsibilities, etc.) * Minimum Education Requirement: Bachelor’s degree in a related field of study. * Minimum 5 years of working experience managing clinical site budgets and contracts. * Working knowledge of ICH Good Clinical Practice guidelines. * Experience with international trials is preferred. KNOWLEDGE, SKILLS, AND ABILITIES: Provide a list of technical or behavioral knowledge, skills, and/or abilities. Technical: Evaluates an applicant's acquired knowledge and specific technical skills. Behavioral: Evaluates factors related to human characteristics and skills, such as attitude, work approach and collaborative abilities. * Must be self‐motivated with a demonstrated ability to work independently. * Demonstrated analytical skills and ability to identify problems and propose solutions. * Detail oriented, with solid organization, planning, and time management skills. * Ability to handle multiple tasks and deadlines. * Highly effective verbal and written communication skills. * Strong customer focus. PHYSICAL DEMANDS & WORK ENVIRONMENT: * Duties are typically performed remotely or in an office setting. * This position requires the ability to use a computer keyboard, communicate over the telephone and read printed material. * Duties may require working outside normal working hours (evenings and weekends) at times. * Ability to travel up to 25% Travel required for this position: No __ or Yes : If yes state anticipated percent for travel: Up to 25% The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $114,700 - $143,400 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit ___. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: ___ Please be advised that Natera will reach out to candidates with a @___ email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information:

Finance Manager Organizational Overview The barriers to college completion are complex and intertwined. No one educator, department, institution, or state can solve them. Without a simultaneous and intersectional approach, those barriers will continue to rob all of us—educators, advocates, and students alike—of the life-changing benefits of a complete college journey. Complete College America (CCA) builds movements for scaled change and transforms institutions. Since its founding in 2009, CCA has paired bold, innovative thinking with practical actions that colleges and policymakers can implement across every level of higher education. CCA’s work centers on researching and testing education reforms, providing coaching and support, and advocating for change. Across these areas, CCA uses data to identify barriers and design successful strategies; aligns policy, perspective, and practice so complex systems operate effectively; connects experts to amplify their insights; and builds shared accountability. The organization is at the center of the broad CCA Alliance, which is driving change that works for every leader, every campus, and every system. This is a full-time remote position with occasional travel. Once hired, the selected applicant must receive prior approval to relocate since salary compensation also considers state of residence. Position Summary The Finance Manager reports directly to the Vice President for Operations and Organizational Development in collaboration with the Chief Financial Officer and President. The selected individual has a range of responsibilities that ensure the organization's financial health and compliance. Responsibilities include, but not limited to: • Collaborates with the CFO in developing annual budgets in collaboration with program managers and leadership, monitoring budget performance throughout the year, and providing financial projections to support strategic planning., • Provides primary oversight in collaboration with the CFO of the budget, finances and the day-to-day accounting operations of the business., • Manages day-to-day accounting, processing accounts payable and receivable, reconciling bank statements, and preparing monthly, quarterly, and annual financial statements., • Interprets Financial information/data and translate into a language that is understood by all staff, • Monitors and advises on various ledgers including cash disbursements, cash receipts, accounts payable, month-end payroll summary, accounts receivable summary, and journal entries to adjust the general ledger, • Generates monthly reports including accounts payable reconciliation, accounts receivable reconciliation, cash flow report, and statement of activities and statement of financial position, • Establishes and maintains financial policies and procedures, ensuring proper segregation of duties, and safeguarding organizational assets, • Serves as the primary point of contact with Escalon Accounting Team and manages the day-to-day partnership, • Collaborate with Escalon to prepare monthly financial statements in a timely fashion, • Conducts periodic audits of budget items, including comparing budget-to-actual comparisons for organization and all programs and departments within organization, • Tracks grants to ensure compliance with restricted funds to ensure usage according to donor or grantor requirements, maintaining grant budgets, preparing financial reports for funders, and ensuring compliance with nonprofit accounting standards and regulations, • Provides relevant financial information to executive and senior leadership teams, • Serves as a business partner with staff, continuously consulting with staff on upcoming activities and financial implications of activity. In some cases, provides guidance on financial efficiencies to improve said activity, • Provides management oversight over outsourced and/or in-house accounting staff, • Primary point of contact with the bank, external auditors, tax preparers, and insurance brokers, • Participate in the Audit and Finance Committee Meetings of the CCA Board of Directors along with the CFO to provide financial oversight and reporting, and also supports the CFO in development of reporting materials to be delivered to Audit and Finance Committee, • Co-manages physical assets and inventory of supplies and materials along with the Vice President of Operations and Organizational Development, • Perform related duties as assigned by the Vice President for Operations, Chief Financial Officer and/or the President Required Skills and Abilities • Ability to create and manage nonprofit budgets, • Ability to provide accounting services in a manner that will facilitate an effective and efficient year-end audit and tax return process, • Proficient in Microsoft Office Suite, QuickBooks or related software, as well as budget creation and analysis software, • In-depth knowledge and thorough understanding of budgetary and accounting principles, practices, and policies, • Possess excellent organizational skills and attention to detail, • Excellent written and verbal communication skills, • Excellent managerial skills Job Qualifications Bachelor’s degree in Accounting, Economics, or Finance, with a minimum of 8-10 years of experience; or relevant master’s degree with 4-5 years of experience. Application Process Applications will be reviewed as received, until ideal candidate is identified. Application Priority Deadline: March 13, 2026. Interested applicants should apply via Bamboo and include resume, cover letter and salary requirements. Salary The salary range is $70-90K. The final salary is commensurate with relevant educational background, previous work experience, and professional expertise. In addition to the salary, Complete College America offers a competitive benefits compensation package. Complete College America is committed to providing a safe and secure environment for employees, students, visitors, and stakeholders. As part of this effort, all offers of employment at Complete College America are contingent upon satisfactory results of a thorough background check. Background checks will be conducted on all finalist candidates. Physical Demands The position requires little physical effort. However, during an event, the employee may have to lift boxes with meeting supplies and documents for distribution. Occasional out-of-state travel is required Complete College America is an equal employment opportunity/affirmative action employer

At SPAR, we help clients scale and grow by delivering cutting-edge Salesforce solutions that improve both Customer and Employee experiences. Our consulting practice is expanding rapidly, serving as a trusted partner for complex solutions across Health & Life Sciences, Contact Centers, Field Service, and emerging AI technologies including Agentforce and Data Cloud. We are seeking a Senior Business Analyst who combines strategic thinking with hands-on business analysis expertise. This role is central to shaping and delivering requirements that ensure measurable business impact and long-term client success. The Senior Business Analyst (BA) serves as the bridge between business needs and Salesforce solution delivery. This role requires expertise in eliciting, documenting, and managing requirements while collaborating with stakeholders and development teams. The ideal candidate will demonstrate consultative leadership, understanding of the business process, strong communication, and the ability to manage requirements across both Agile and strict SOW-driven environments. KEY RESPONSIBILITIES: Business Analysis & Requirements Management • Gather, analyze, and document Salesforce-specific business requirements, ensuring clarity and completeness., • Develop user stories, epics, acceptance criteria, and process flows aligned with Salesforce best practices., • Gather explicit requirements while probing into underlying business needs, consistently asking “why” behind requests., • Ensure requirements emphasize standard Salesforce functionality before considering custom development., • Lead workshops, discovery sessions, and backlog refinement meetings to align on scope., • Collaborate with clients, architects, developers, and delivery leads to clarify needs and feasibility., • Actively participate in Agile ceremonies (planning, stand-ups, refinements, retrospectives)., • Partner with developers and testers to ensure stories are clear, testable, and aligned with Salesforce capabilities., • Validate Salesforce solutions through UAT, ensuring they meet business needs and enhance user adoption., • Analyze processes, identify optimization opportunities, and recommend Salesforce-native improvements., • Create high-quality deliverables: BRDs, FRDs, user stories, wireframes, process flows, acceptance criteria., • Independently produce wireframes and diagrams to reduce reliance on others., • Develop and deliver training materials, FAQs, and enablement content for end users., • Stay current on Salesforce releases and best practices to enhance consulting recommendations., • Mentor junior BAs and contribute to internal knowledge-sharing., • Act as a trusted advisor by balancing agility with contractual precision What Success Looks Like: Success in this role is defined by the ability to: • Deliver clear, testable, and high-quality requirements that enable smooth solution delivery., • Build trusted relationships with clients and delivery teams through proactive communication and leadership., • Serve as the primary source of clarity for requirements, minimizing rework and ambiguity., • Demonstrate agility in working across multiple engagements while ensuring contractual compliance., • Consistently support client adoption and realization of business value from Salesforce solutions., • 8+ years of experience in the software development life cycle, with 6+ years as a Business Analyst., • Experience in a consulting environment with SOW-based engagements., • Strong knowledge of Salesforce Sales and Service Cloud; exposure to Health Cloud or other healthcare-related domains preferred., • Proven ability to create BRDs, FRDs, process maps, UML diagrams, and user stories independently., • Strong facilitation, UI/UX awareness, communication, and stakeholder management skills., • Salesforce certifications (Admin, Business Analyst, or Cloud Consultant) preferred., • Bachelor’s degree in Business, Information Systems, or related field.

Who we are Lawelawe is a Native Hawaiian Owned Small Disadvantaged Business (NHO SDB) that specializes in providing a range of services to federal government clients, including program management, digital solutions, human capital and training, and medical staffing. Lawelawe leverages our NHO status to secure federal contracts that not only drive business success but also support our overall mission to uplift economically disadvantaged Native Hawaiian families and preserve the Native Hawaiian heritage. You are As a Sr. Accountant you will assist with the day-to-day transactional accounting operations of the organization. Reporting to the Director of Finance & Accounting, in this position, you will primarily engage with the month-end and year-end closing processes, reconcile assigned general ledger accounts, review expense reports and ensure all accounting policies of the organization are followed. Responsibilities • Compiles and analyzes account data to create capital, liability, and asset account entries, • Enters account details to document financial transactions into general ledger and assigned subledgers, such as billing, accounts payable, accounts receivable, • Audits records to substantiate financial transactions, • Prepares and recommends procedures and policies for maintaining accounting controls, • Coordinates various activities and responses for annual audits, new contract award and annual compliance reporting to various agencies, including SBA, tax agencies, etc, • Collects and examines account information necessary to reconcile financial discrepancies, • Completes database backups to secure financial information, • Follows internal controls to ensure financial security, • Verifies documentation, requests expenditures, and prepares disbursements for accounts payable and travel expenses, • Research and interpret accounting regulations and policies to resolve procedural questions, • Advises management on necessary operations to enforce adherence to legal requirements, • Gathers, interprets, and compiles account trends and data to create specialized financial reports, • Ensures client confidentiality by keeping financial information secure, • Review and validate monthly transactions entered all ledgers and subledgers and enter any adjusting entries required, • Manage general ledger and assist month-end and year-end close processes, • Monthly reconciliations general ledger account balances, bank statements, and request corrections for any reconciling items, • Gather documentation, prepare reports, assist with budgeting, and assist Finance Director in interpreting complicated financial information for managers, executives, and auditors, • Updating financial system including contracts, billing, projects, accounts payable and receivables etc. according to customer requirements and reporting associated budget amendments, • Extensive experience in project invoicing and billing, • Prepare and update contract and project budgets, financial forecasts, and tax reports., • Generate and distribute invoices and purchase orders, to customers, • Review contracts and create new projects for government contracts, subcontractors, vendors, etc., • Assist with monitoring receivable income and supporting project managers with collections, • Data entry transactions related to contracts, billing, project, A/P & A/R, travel expenses etc., • Strong leadership and communication skills, with the ability to work collaboratively across departments.Education and Experience, • Bachelor’s degree in accounting, Finance, or a related field from an accredited University or College; Master’s degree is a plus., • 5-7 years of accounting experience, with at least 2-3 years in a senior accounting role., • Extensive experience with Deltek software is highly desired, • Through understanding of government contracting and compliance requirements., • Strong knowledge of GAAP and financial reporting principles., • Proficiency in Microsoft Excel and other MS Office applications., • Excellent analytical, organizational, and problem-solving skills., • Ability to work independently, prioritize tasks, and meet deadlinesBenefits, • A competitive compensation package, • Comprehensive health and wellness benefits, including medical, dental, and vision plans, • Access to company-provided retirement savings options with matching contributions, • Opportunities for professional growth and continued learning, • Additional perks such as discounts on various services and productsCompetencies, • CORE, • Problem Solving/Analysis, • Personal Effectiveness/Credibility, • Fostering Teamwork and Building Collaborative Relationships, • Ethical Practice Work Environment This position will be a hybrid role (office and home) with work primarily from the Chantilly, Virginia office location. The employee should ensure that the appropriate home office equipment is available to satisfy the requirements of the positions. This job operates in a professional office environment during travel. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Must be able to remain in a stationary position 70% of the time., • Occasionally moves about inside the home or office location to access file cabinets, office machinery, etc., • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • Expresses or exchanges ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly., • May move office equipment up to 30 pounds., • Must be able to work indoor conditions 90% of the time.While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Position Type/Expected Hours of Work This is a full-time position that will require a minimum of 40 hours per week. Hours of work can be set by the individual; however, they should fall within the core hours of 8 AM to 5 PM Monday through Friday. Attendance at meetings or other events may necessitate a change in standard hours. Travel Travel will be required on an as needed basis to Chantilly, VA and for business and client needs as necessary. The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Candidates possessing the necessary qualifications for the position will be considered. Lawelawe Management Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability. Offers of employment are contingent upon satisfactory completion of a comprehensive background verification, inclusive of a criminal record check. Employment may be subject to other background checks, as required by the position.

Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that’s 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care. About the Role: The Senior Accountant will assist with the monthly financial close process and oversight of the company’s financial processes. They will prepare journal entries, reconcile account balances, maintain the general ledger and prepare ad-hoc reports. This candidate will play an important role in an exciting and growing company. What You’ll Do: • Assist with the monthly financial close process - ensuring all costs incurred are properly recorded, preparing journal entries and maintaining the general ledger, • Conduct account balance reconciliations and prepare ad-hoc reports for other members of the organization, • Manage cash, credit card spend, and AP/AR, • Assist with payroll and other general administration, as needed, • Analyze and synthesize financial data, working collaboratively with business stakeholders, • Assist with compilation of information for preparation of tax returns, financial statement audits, and sales tax returns, • Organize contracts, tracking compliance with various vendor & customer agreements, • Contribute to improving expense approval processes and other company-wide policies, • Document / maintain accounting policies and procedures to ensure regulatory compliance and integrity of financials, • Assist in development/implementation of new procedures to enhance the workflow of the department, • Support the team with special projects analyzing our financials, detailed costs, and other analyses About You: • Proactive: act with independence and bring new ideas to Parachute Health, • Desire to join a team of proactive colleagues focused on positive outcomes, • Data-driven: measure and improve the impact of your outreach efforts, • Attention to detail: you are organized and savor getting the details right, • Critical lens: an eye on constant improvement of processes, • Multi-tasker: ability to manage various processes and reporting in tandem Requirements: • Bachelor's degree in finance or accounting, • 3-5 years of experience in internal accounting or finance, public accounting a plus, • Excellent time management/communication skills and attention to detail, • Proficiency in Microsoft office suite, • Knowledge of GAAP Accounting Standards and degree of familiarity with SaaS industry a plus Benefits: • Medical, Dental, and Vision Coverage, • 401(k) Retirement Plan, • Remote-First Company with the option to work at our office located in New York City, • Equity Incentive Plan, • Flexible Vacation Policy, • Annual Company-Wide Bonus (up to 15%), • Summer Fridays – 5 Fridays Off During Summer (Separate From PTO), • Monthly Internet Stipend, • Annual Home Office and Wellness Stipend, • Co-Working Space Reimbursement, • Annual stipend for education and development Base Salary Band (based on level and experience): $85,000 - $110,000 California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link ___. We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization

Who We Are: Lowenstein Sandler is one of the most sophisticated law firms in the United States, with over 400 lawyers and 300 business services professionals serving clients from offices in New York, Palo Alto, New Jersey, Utah, and Washington, D.C. We recruit candidates who seek a collaborative, entrepreneurial culture that prioritizes our clients, our colleagues, and the communities where we work and live. Committed to career development and to an inclusive workplace, the firm offers many programs and opportunities for personal and professional growth. We seek professionals for our business services group who share these values. What You Will Do: The Collections Specialist plays a pivotal role within the credit and collections department, working collaboratively with the team to ensure timely collection of the firm's accounts receivable. This role requires a high level of professionalism, attention to detail, and the capacity to work collaboratively across multiple teams. The Collections Specialist will be instrumental in maintaining the financial health of the firm by supporting effective collections processes and fostering positive client relationships. Based in the Roseland, NJ office, this position offers a hybrid remote work arrangement, combining in-office presence with remote flexibility. Essential Job Requirements: • Manage the accounts receivable (AR) reminder statement process, including follow-up activities as required., • Engage with both internal and external clients in a professional, confident, and courteous manner at all times., • Communicate with clients via email and telephone as assigned by the Credit Manager, demonstrating comfort and professionalism in all interactions., • Demonstrate strong attention to detail, organizational skills, and diligent follow-up., • Maintain accurate and up-to-date information within the firm’s collections software and filing systems., • Obtain approval from internal Partners prior to client outreach regarding outstanding balances., • Investigate and resolve invoice discrepancies by coordinating with clients, attorneys, and billers to reissue bills when necessary., • Assist with various ad hoc projects as assigned by management., • Initiate proactive and professional communication with clients to inquire about payment status and facilitate the collection of accounts receivable., • Monitor and track client payment plans, ensuring adherence to agreed-upon terms., • Escalate unresolved issues to Credit Managers as appropriate for further action., • Respond promptly to internal and external client inquiries regarding past due amounts, providing clear and accurate information., • Analyze client payment trends and deliver comprehensive updates to the Credit Manager to inform next steps., • Document collection efforts and outcomes accurately in ARCS2G, scheduling subsequent follow-ups as needed., • Prepare, generate, and review reports prior to distribution to ensure data integrity., • Collaborate with Credit Managers to present proposed payment plans to attorneys and clients, fostering consensus and timely resolution., • Work closely with the Revenue Team to identify and implement process improvements., • Conduct semi-yearly project to determine collectability of client AR and WIP., • Ad hoc projects as assigned.Skills, Knowledge, and Abilities:, • A minimum of 5 years of accounts receivable collections experience, • Experience within a law firm accounting environment is desirable., • Proficiency in Microsoft Excel and Word; familiarity with MiniSoft ARCS2G law firm collections software and Aderant is advantageous., • Exceptional verbal and written communication skills, with the ability to interact effectively with colleagues and clients at all levels., • Demonstrated ability to manage multiple tasks and priorities efficiently in a fast-paced environment. Disclaimers: This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required by employee. Lowenstein Sandler LLP is not accepting resumes from search firms for this position. Regardless of past practice, all resumes submitted by search firms are to be deemed the sole property of Lowenstein Sandler LLP, and no fee will be paid in the event the candidate is hired by Lowenstein Sandler LLP as a result of the referral. Lowenstein Sandler LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

We're looking for a VP/Director of Technical Operations to own the reliability, scalability, security, and operational excellence of Shopmonkey's platform. This is a senior leadership role sitting at the intersection of engineering and infrastructure — responsible for the teams and practices that keep our product running at the highest levels of performance and trust. This is not a title for someone who manages from a distance. You will be deeply embedded in the technical and organizational fabric of the company. You'll bring strong opinions about how infrastructure should be built, how incidents should be managed, how security posture should evolve, and how DevOps culture creates faster, safer product delivery. You'll own multi-year roadmaps, manage and grow a team of strong individual contributors, and partner closely with Product, Engineering, and Security to translate business priorities into operational reality. Please note for San Francisco-based area candidates, this would be a hybrid role with 2-3 days/week in office for collaboration and connection. • Define and enforce SLOs, SLAs, and error budgets across Shopmonkey's production systems., • Lead incident management end-to-end: on-call frameworks, blameless postmortems, and systemic remediation., • Drive observability maturity — OpenTelemetry, Prometheus, and the dashboards and alerts that give every team a clear signal., • Ensure 99.9%+ availability for a platform processing critical business operations for thousands of shops., • Own Shopmonkey's GCP-based cloud infrastructure: provisioning, scaling, cost optimization, and architectural evolution., • Lead the internal platform team that builds developer tooling, CI/CD pipelines, and deployment infrastructure that accelerates every engineering squad., • Champion infrastructure-as-code practices, making our environments reproducible, auditable, and fast to provision., • Partner with senior engineers on scalability decisions as we grow our customer base and data volumes., • Own the engineering infrastructure and software budget as well as vendor relationships., • Own the technical security posture of the platform: vulnerability management, secrets management, network security, and hardening., • Lead compliance programs and certifications relevant to Shopmonkey's enterprise customers and growth trajectory (SOC 2 Type II, and beyond)., • Build a culture of security that is embedded into the development lifecycle — not bolted on at the end., • Treat compliance not as a checkbox but as a multi-pillar investment that compounds trust with customers over time., • Evangelize and operationalize DevOps principles across engineering: CI/CD, feature flags, progressive deployment, automated testing infrastructure., • Drive down time-to-deploy, mean time to recovery (MTTR), and toil across the org., • Partner with engineering leadership to ensure platform investments directly accelerate squad velocity., • Build, retain, and grow a high-performing team spanning DevOps, SRE, Platform Engineering, and Infrastructure., • Define org structure, hiring plans, and career ladders for TechOps disciplines., • Develop managers and senior ICs; establish a culture of ownership, psychological safety, and continuous learning., • Lead with a servant-leadership mindset — remove blockers, amplify great work, and hold the bar high., • 10+ years in infrastructure, platform engineering, SRE, or DevOps — with at least 4–5 years in a senior leadership role (Director or VP level), • Proven experience owning production reliability at a SaaS company with significant scale and uptime requirements., • Demonstrated track record in building and evolving DevOps/platform engineering organizations from the ground up or through significant transformation., • Experience leading cloud-native infrastructure on GCP, AWS, or Azure — with deep familiarity with Kubernetes, container orchestration, and managed cloud services., • Prior ownership of security and compliance programs (SOC 2, ISO 27001, or similar); able to fluently translate security requirements into engineering work., • Experience in companies ranging from growth-stage to mid-scale SaaS ($50M–$500M ARR range), where you've had to build structure while maintaining velocity., • Strong working knowledge of modern observability stacks (OpenTelemetry, Prometheus, Grafana, Datadog, or equivalent)., • Fluency in infrastructure-as-code tooling (Terraform, Pulumi, or equivalent)., • Solid understanding of CI/CD architectures, deployment strategies (canary, blue/green, progressive rollout), and release engineering., • Comfortable reviewing architectural decisions at the system design level and contributing to technical roadmaps alongside principal engineers., • Familiarity with data infrastructure considerations (managed databases at scale, streaming platforms like NATS/Kafka, ClickHouse-style OLAP)., • Exceptional communicator who can contextualize technical risk and infrastructure investment in business terms for a C-suite audience., • Track record of building inclusive, remote-first teams with strong async communication habits and high accountability., • Able to operate in ambiguity — defining the problem, structuring the org, and making progress before the perfect playbook exists., • Sound business judgment: able to sequence investments, make trade-offs between speed and stability, and push back when priorities don't make sense. In the United States the range is typically $200,000 to $260,000 with bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included. Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status: • Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date, • Short term and long term disability, • Employee assistance program, • Reimbursement for a personal health and wellness membership, • Generous parental leave, • 401(k) available upon hire, • 11 paid holidays, • Flexible time off - take the time off you need!, • Matching donations for approved charitable organizations, • Group volunteer efforts Check out our ___, ___, or ___ about what it’s like to work at Shopmonkey. Join our team of ___ who love what they do, and change the auto industry by helping every shop thrive. The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience. Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B. In 2021 Shopmonkey ___ a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth. In 2022, Shopmonkey ___ #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in ______, and ___! Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission. Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at ___. Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for: • Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications., • Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer., • While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s ___ page, or our official ___ The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from ___ and ___. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.

TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role. About TCP (TimeClock Plus): For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. We recently embraced our new, refreshed brand which we feel fully embodies our commitment to innovation while also completing our first acquisition of Humanity, an industry-leading cloud-based scheduling platform. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit___ or follow us on ___ or ___. Role Overview We are looking for an expert Android developer to lead the "hardening" phase of our next-generation Time Clock application (Humanity Time Clock V3). Unlike standard Play Store apps, our software runs on dedicated, proprietary Android hardware. The ideal candidate has deep experience transforming standard Android apps into robust, bulletproof "Kiosk" systems. You will be responsible for locking down the OS, managing system-level peripherals, and ensuring the device can run 24/7/365 without user intervention. As a Senior Android System Developer, you will: • Kiosk Implementation: Implement and refine Android Lock Task Mode (Screen Pinning) to prevent users from exiting the application or accessing the OS settings., • System Hardening: Disable or hide system UI elements (Status Bar, Navigation Bar, Notification Shade) programmatically to ensure a fully immersive experience., • Watchdog & Resilience: Implement self-healing mechanisms, such as WorkManager tasks and AlarmManager watchdogs, to automatically restart the app or services in case of crashes or ANRs., • Boot & Update Management: Optimize the BootReceiver logic for instant startup and manage robust OTA (Over-the-Air) update flows., • Security: Secure local data using EncryptedSharedPreferences and Android Keystore. Hardening communication channels (MQTT/TLS) and preventing ADB abuse in production., • Peripheral Integration: Optimization of hardware drivers/SDKs (Biometrics, Card Readers) to prevent resource leaks and ensure stability over long uptimes., • Logs & Diagnostics: Implement robust audit logging (local & remote) to trace issues on devices deployed in the field., • 5+ Years Android Development (Kotlin required)., • Deep understanding of the Android Lifecycle and Process Management (how to keep an app alive indefinitely)., • Experience with COSU (Corporate-Owned, Single-Use) or Dedicated Device configurations., • Experience processing hardware events (USBs, Serial Ports) and managing background services., • Strong knowledge of Device Owner / Profile Owner APIs (Android Enterprise). Nice to Have • Familiarity with MQTT protocols and real-time communication resilience., • Experience with AOSP (Android Open-Source Project) or modifications to the Android Firmware/ROM., • Experience creating System/Privileged Apps (signed with platform keys)., • Experience with MDM (Mobile Device Management) solutions (SOTI, AirWatch, or custom implementations)., • Background in identifying memory leaks (LeakCanary) and optimizing for low-spec hardware. Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times., • This role requires 0% travel time., • Competitive salary, • 20 Days of PTO (Paid Time Off) and 13 days of companywide holidays, • 8 hours to volunteer and impact the community, • Comprehensive benefits (Health/Dental/Vision/ 401K), • Employee Choice Pre-Tax Benefit, • Remote work option available TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Company: Bravas is the #1 traditional custom integrator nationwide, installing and servicing high-end home automation solutions for predominantly residential customers. Focused on the luxury market, Bravas completes more than 3,400 residential and commercial projects across the U.S. every year. Working with homeowners, designers, architects, and builders. Bravas creates state-of-the-art smart home technology solutions that include everything from lighting, shades, and A/V to networking, security systems, power management, and more. Job Summary: The Accounts Receivable Specialist is a member of the Regional Accounting Team, supporting their location(s) and Bravas’ Corporate Finance and Accounting department. This position will support the local office leadership by serving as the location’s financial contact for daily AR operational needs. This position works closely with both local operations and corporate finance teams. This position will be responsible for all AR transaction processing for their Bravas location(s). The position will also be asked to create process documentation and improvement. This is a remote position, but we are ideally looking for someone based in or around the Austin, TX area to allow for occasional in-person collaboration when needed. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions of this role. • Generate client invoices/statements and maintain the AR sub ledgers in accordance with GAAP and company policy., • Use the accounting system and associated systems to enter sales orders, recognize revenue, and feed data as necessary., • Conduct analysis of contracts and contract billing as needed to ensure appropriate revenue and cost recognition in accordance with GAAP., • Manage contract and service billings., • Manage collections of all AR for assigned location(s), • Respond to inquiries from the location leadership team, Regional Accounting and Corporate Finance., • Participate in special projects as needed., • Communicate with co-workers, management, clients, and others in a courteous and professional manner., • Conform with and abide by all regulations, policies, work procedures, and instructions. Skills and Abilities Required:, • Strong accounts receivable background., • Proficient with Microsoft 365 (Outlook, Excel, Teams, Word, SharePoint), • Ability to work in a fast-paced growth stage environment., • Strong organizational skills and high-level of detail orientation required to maintain and submit all necessary documentation and meet deadlines and requirements., • Basic understanding of GAAP Accounting principles., • Effective verbal and written communication as this role will be client facing.Preferred Skills and Qualifications:, • Bachelor’s degree, associate’s degree, or equivalent in a related discipline is a plus., • Must have a minimum of 3 years of relevant hands-on accounts receivable transaction processing experience., • Experience in driving process improvement in a heavy growth environment., • NetSuite experience a plus, • Knowledge of computer technology and ability to work, • Working understanding of the connection with the company’s financial and operating systems and programs., • QuickBooks experiencePhysical Requirements:, • Prolonged periods of sitting at a desk and working on a computer. All candidate information will be kept confidential according to EEO guidelines. We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Catholics for Choice (CFC) is a remote-first organization allowing employees to work 100% remotely from any of the following areas: Washington, D.C., Virginia, Maryland, North Carolina, New York, Massachusetts, Illinois, Minnesota, Ohio, Florida and Puerto Rico. Employees that prefer to work in an office environment have access to CFC’s Washington, DC office space. Catholics For Choice (CFC), a 501(c)3 nonprofit, works to ensure that all people have access to safe and affordable reproductive health care services and seeks to infuse our core values into public policy, community life and Catholic social thinking and teaching. We believe that reproductive freedom is a social justice value and we work to dismantle religiously-based obstructions to abortion care, contraceptive access and comprehensive health care, particularly because these barriers disproportionately affect people of color, the poor and the vulnerable. CFC is looking for individuals who are passionate about our mission. Please familiarize yourself with our messaging and programs before applying. If you do not fully support the pro-choice movement, this role is not for you. As an inclusive organization, we welcome applicants from different religions and secular backgrounds. At CFC, our team of talented professionals are at the heart of everything we do. As we continue to grow, we’re excited to announce an opening for a Staff Accountant. The Staff Accountant is an integral member of our Finance & Shared Services (FSS) Department and reports directly to the Senior Manager, FSS. Primary Responsibilities: AP/AR Management • Updates and maintains vendor databases and contracts tracking schedule, including confirming payment instructions. Drafts vendor and supplier contracts, routing for execution and filing in appropriate folders., • Processes contributions, invoices, and deposits in Intacct., • Processes accounts payable using Bill.com., • Processes and maintains documentation of grants and restricted donations, including grant management/monitoring expenditure (spending down) of grants and financial reporting on the allocation of grant money., • Monitors online donations and remote checks received and deposited, ensuring proper records in Intacct appropriately., • Maintains a list of donor information required for 990 purposes., • Supports CFC’s credit card program, processes employee expenses and related reimbursements., • Maintains fixed asset schedules, including tracking additions and calculating depreciation annually., • Recommends, implements, and ensures internal controls and processes are in place that monitor and protect the organization’s assets., • Maintains lease accounting adjustments., • Other duties as assigned by the Senior Manager and/or Vice President, FSS. Budget & Reforecast Preparation • Supports the Leadership Team and program leaders in developing a comprehensive annual plan and budget that includes all necessary program details., • Helps monitor and track grants, project expenses, and revenues., • Supports monthly budget reconciliation, generates updated budget reports, and monitors budget to actuals., • Supports the Finance Team in maintaining project budgets; helps staff to read and understand financial reports and manage programs based on financial data., • Helps produce budgets for grant proposals in collaboration with program leaders, the Development Department, and the Vice President, FSS. Grants, Contracts & Closing Management • Supports colleagues in the development of financial grant materials, including program and project budget projections., • Supports the Senior Manager, FSS work with our outsourced accounting firm to do the following:, • Month-end reconciliation of assigned balance sheet accounts., • Bank accounts and credit card statement reconciliations, including preparing related journal entries., • Standard month-end and year-end close journal entries by maintaining records and files., • Calculating and maintaining support for monthly accruals., • Maintaining prepaid journal entries and support for monthly balances., • Maintaining accounting systems to accurately track restricted and project-related funds. Financial Reporting and Technical Training • Supports the Vice President, FSS and Senior Manager, FSS in monitoring and analyzing accounting data and variance analysis on budget vs. actual results., • Supports preparation of monthly and quarterly financial and ad hoc management reports for Senior Staff and the Board under the direction of the Vice President, FSS., • Enforces proper accounting methods, policies and principles., • Drafts, maintains and updates Sage Intacct and Bill.com training instructions., • Conducts regular training (existing and new hires) on CFC’s accounting and payroll systems, policies, processes, tools, and resources. Payroll, Audit & Compliance • Monitors and supports semi-monthly payroll to keep payroll records and documentation current., • Manages employee records in the payroll system as necessary for semi-monthly payroll., • Coordinates Paid Open Leave and payroll administration, oversees time and attendance system, reconciles payroll and benefits accounts, including 403(b) plan maintenance, • Prepares documents and manages the annual workers’ compensation audit., • Supports issuance of W2s and 1099s., • Manages reimbursement request validation and processing, which includes ensuring that reimbursement requests meet the established guidelines and policies., • Prepares reports to support payroll processing compliance., • Tracks payroll/unemployment state filing , tax payments and compliance, working with FSS Team to correct any issues., • Assists with the annual audit, including preparing and gathering documents requested by external auditors. Qualifications: • Bachelor's degree in finance, Accounting, or related field is preferred, but relevant professional experience will be welcomed in lieu of a degree., • 2+ years’ experience of relevant professional experience., • 2-3 years supporting payroll processes., • Professional experience using Bill.com, Emburse, and Sage Intacct., • Proficient with Microsoft Office Suite., • Ability to produce high-quality materials in short timeframes and manage several projects simultaneously., • Strong organizational, critical thinking and analytical skills., • Strong interpersonal and communication skills., • Ability to appreciate and contribute to an environment that values integrity, adaptability, reliability, collaboration, a commitment to learning and a sense of humor., • Dedication to accuracy and superior attention to detail., • Experience with c3/c4 accounting preferred. Compensation & Benefits The salary for this position is $75,000. At CFC, we have a modified lockstep base compensation system to ensure equal pay for all employees. As a result, we do not negotiate salaries, as all specialists in the organization receive the same base salary. CFC’s generous employee benefits include: • 80% paid medical insurance, 100% paid dental, and vision insurance for life, • Long-term disability insurance for CFC employees., • 403(b) Plan with employer contribution (4%) after one year., • Paid family and medical leave of up to 12 weeks., • Paid parental leave up to 16 weeks., • An open leave policy that requires team members to take at least five weeks off each year, in addition to paid holidays and office closures., • 13 paid holidays per calendar year., • Paid time off during end-of-year office closures (December 21-January 1), • A 36-hour workweek. Location This position can be based in Washington, DC, and will follow a remote-first model, with no days in the office required, but office space available for use. Alternatively, this job can be fully remote if you reside in one of the following jurisdictions: Florida, Illinois, Massachusetts, Minnesota, New York, North Carolina, Virginia, Maryland, Ohio, or Puerto Rico. Candidates must be authorized to work in the United States. Catholics for Choice is proud to be an Equal Opportunity Employer. As part of our fundamental values, we are committed to providing employees with a work environment free of discrimination and harassment. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, HIV status, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit ___. As a Senior Accountant, you will be a key member of the accounting team reporting directly to the Sr. Director Accounting. Your key responsibilities will include ensuring accurate and timely financial reporting, coordinating audits, and maintaining strong internal controls to support a fast-paced company. • Oversee the day to day accounting activities and monitor the company's general ledger to ensure accurate and timely month-end close., • Lead the ASC 606 revenue determinations and accounting treatments. Collaborate across teams to review revenue recognition policies based on contract reviews., • Work closely with the Sr. Director Accounting to lead and complete annual external audits and tax filings., • Assist with the development, review, and updating of accounting policies, procedures, checklists, and related documentation., • Review, approve, and prepare account reconciliations and journal entries to ensure accuracy of postings., • Actively support departmental process improvement and automation initiatives by identifying workflow gaps and contributing to efficiency-driven solutions, • Review and process all intercompany and subsidiary transactions., • Coordinate with management and employees to ensure compliance of accounting policies., • Support stock compensation reporting requirements., • Identify and lead process improvement opportunities to increase effectiveness, and timeliness of financial reports., • Mentor and support staff regarding the handling of non-routine transactions., • Support cross-team special projects., • Experience with NetSuite is required., • Strong proficiency in excel is preferred., • Some previous managerial or supervisory experience is preferred but not required., • Excellent verbal and written communication skills., • Solution-oriented mindset, • 8+ years of accounting experience or CPA with 4+ years of accounting in a fast-paced and dynamic environment., • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment., • Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role., • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. The expected salary range for this role is $80,000 - $115,000 USD per year for full time team members. • Paid Time Off (PTO) and Company Paid Holidays, • 100% Employer paid medical, dental, and vision insurance plan options, • Health Savings Account and Flexible Spending Accounts, • Bi-weekly HSA employer contribution, • Company paid Short-Term Disability and Long-Term Disability, • 401(k) Retirement Plan, with Company Match Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: ___ Mandatory Employer Disclosures: Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction. Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment. Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment. Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws. Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Responsive recruiter Position Summary: The Accountant supports the financial operations of the credit union by maintaining accurate accounting records, assisting with financial reporting, reconciling accounts, and ensuring compliance with regulatory requirements. This role plays a key part in helping the credit union manage its $550 million asset portfolio with strong financial stewardship and operational excellence. Essential Functions and Responsibilities: • Prepare and post daily and monthly journal entries, including accruals, prepaid expenses, fixed assets, and investment activity., • Perform monthly bank and general ledger account reconciliations; research and resolve discrepancies in a timely manner., • Assist in the preparation of monthly, quarterly, and annual financial statements in accordance with GAAP and NCUA (National Credit Union Administration) regulations., • Support internal and external audit processes by preparing schedules, documentation, and responding to auditor inquiries., • Assist with the preparation of regulatory reports such as the 5300 Call Report., • Monitor and record investment activity, loan participation, and secondary market transactions., • Reconcile fixed asset, and prepaid subledgers to the general ledger monthly., • Assist with budget preparation, variance analysis, and management reporting., • Support the Accounts Payable and Accounts Receivable processes as needed., • Maintain up-to-date knowledge of applicable regulations and standards affecting financial operations., • Participate in projects and process improvements to enhance the efficiency and effectiveness of the accounting function., • Perform other duties and special projects as assigned by management., • Bachelor’s degree in accounting, finance, or a related field required., • 1–3 years of accounting experience; financial institution or credit union experience preferred., • Strong knowledge of GAAP; familiarity with NCUA regulations a plus., • Proficiency in Microsoft Excel and accounting software systems; experience with Symitar, Fiserv, or similar platforms is a plus., • Strong analytical skills, attention to detail, and ability to meet deadlines., • Ability to maintain confidentiality and exercise sound judgment., • Strong organizational and time management skills; ability to prioritize tasks., • Effective communication skills, both written and verbal., • Member-service orientation and ability to work collaboratively in a team environment., • Excellent written and verbal communication skills., • Ability to function as a contributing member of the credit union., • Friendly, approachable, decisive with a strong display of leadership qualities and willingness to be collaborative. Benefits: Medical Insurance Dental Insurance Vision Insurance Voluntary Life Pet Insurance HSA/FSA/DCA Accident Insurance Critical Illness Insurance 401K with generous employer contribution Company Paid Benefits Include: Group Life Insurance Short-term Disability Long-term Disability Parental Leave HSA Employer Contribution and Matching Employer Paid HRA 10 Paid Holidays Birthday Off with Pay Paid Community Service Time PTO Location: 4605 Commerce Rd, Richmond VA, 23234 Hours: Monday - Friday 8:45-5:15 All communication will be done via email. Flexible work from home options available. Compensation: $58,656.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Call Federal Credit Union provides passionately local banking, opening doors to our members’ financial health. As a full service financial co-operative, we’re driven by our members, rather than investors. And because we’re not-for-profit, our earnings are passed along to our members in the form of lower loan rates, higher savings dividends, and fewer fees. In addition to great rates, Call Federal members also enjoy a variety of perks, including discounted entertainment tickets (amusement parks, movies, concerts, etc.) and savings on mobile phone plans, travel, and more. Membership is open to anyone who lives, works, worships, or attends school in the Greater Richmond region - our home for almost 60 years. We take great pride in giving back to our community, offering financial support, volunteer hours, and other resources to the charitable organizations we love; the ones that make a difference in the lives of our friends, family, and neighbors, including the Children’s Museum of Richmond, Junior Achievement of Richmond, Children’s Hospital of Richmond and more. Please note that contact around your application will be through email. Call Federal is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? The Coding Specialist I reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Coding Specialist I performs Current Procedural Terminology (CPT) and International Classification of Diseases, volume 10 (ICD10) coding through abstraction of the medical record with a focus on Evaluation and Management services. This position trains physicians and other staff regarding documentation, billing and coding, and performs various administrative and clerical duties to support the roles core function. The Coding Specialist I also demonstrates understanding and knowledge to resolve Optum coding edits. Responsibilities: • Utilizes technical coding expertise to review the medical record thoroughly, utilizing all available documentation to abstract and code physician professional services and diagnosis codes (inpatient admissions, bedside procedures, and/or diagnostic services)., • Follows Official Guidelines and rules in order to assign appropriate CPT, ICD10 codes and modifiers with a minimum of 95% accuracy., • Provides documentation feedback to physicians., • Maintains coding reference information., • Trains physicians and other staff regarding documentation, billing and coding for their specialty., • Reviews and communicates new or revised billing and coding guidelines and information with providers and their assigned specialty., • Attends meetings and educational roundtables, communicates pertinent information to physicians and staff., • Resolves pre-accounts receivable edits. Identifies and reports repetitive documentation problems as well as system issues., • Makes appropriate changes to incorrectly billed services, adds missing unbilled services, provides missing data as appropriate, corrects CPT and ICD10 codes and modifiers. Adds MBO tracking codes as needed., • May collaborate with Patient Accounting, PB Billing, and other operational areas to provide coding reimbursement assistance; helps identify and resolve incorrect claim issues and may assist with drafting letters in order to coordinate appeals., • May work with Revenue Cycle staff and Account Inquiry Unit staff as requested, assists in obtaining documentation (notes, operative reports, etc.). Provides additional code and modifier information, • Meets established minimum coding productivity and quality standards for each encounter type based on type of service coded., • May perform other duties as assigned. Required: • Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT) or Certified Professional Coder (CPC) certification or Certified Coding Specialist (CCS)., • Zero (0) to two (2) years experience in a relevant role., • Bachelor's degree or Associate's degree in a Health Information Management program accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM)., • Previous experience with physician coding. Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our ___ section to learn more.

Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at ___ All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus’ recruiting process in general should email ___ As a Product Owner at Kapitus, you will be responsible for driving the success of our 3rd party sales partners by ensuring their partner portal experience is world class, seamless and user friendly. You will act as the “CEO” of your product by working with partners, developers, and internal stakeholders to ensure that we fully-understand market needs, are staying true to our core mission, and building the most valuable features possible. You are responsible for growth and risk - accountable for achieving business objectives and financial metrics, communicating to all levels of the organization, and crafting an agile roadmap to guide the product to market. You will be part of a small, persistent team and have endless opportunities to lead initiatives, expand your technical expertise, and deliver products that make a real difference. What you’ll do: • Craft a vision and strategy based on input from customers, stakeholders, and the development team that can be clearly communicated to all levels of the organization., • Develop feedback loops with internal stakeholders and external customers to validate and solicit ideas and utilize data to drive decisions., • Work daily with development and analytics teams to clarify the vision, requirements, and priorities., • Collaborate with sales and 3rd party partners to properly position products in the marketplace., • Continuously adapt the plan by adjusting scope and priorities to deliver the most valuable solutions possible., • Balance the value of deliverables with their associated cost and risk., • Own the product backlog, objectively balancing directions from multiple stakeholders., • Define user stories that are ready for the development team., • Analyze competitor landscapes and market trends to identify opportunities for product innovation and enhancements. What we’re looking for: • Bachelor’s degree in Business, Information Systems, or a related field., • 5+ years of experience as a Product Owner with a track record of delivering measurable business value., • Specific and demonstrable experience working with sales teams and externally facing digital properties. Strong instinct for user experience., • Commitment to creating lean, purposeful documentation and driving thoughtful discussions around user-centered backlog prioritization best practices., • Required expertise in Salesforce Experience Cloud., • Deep experience managing Agile backlogs and partnering closely with engineering teams, UX, Customer Research and other Product Owners., • Strong understanding of sales systems. Familiarity with lending products and , underwriting workflows a plus., • Experience working with API-based integrations and distributed systems., • Strong analytical skills, with the ability to interpret data and use insights to inform prioritization and decision-making., • Proven ability to operate independently, manage complexity, and create clarity in ambiguous environments., • High degree of ownership and accountability for delivery outcomes., • Excellent written and verbal communication skills., • Experience collaborating with third-party channel partners and building partner portals strongly preferred., • CSPO, PSPO, or similar Agile certification preferred., • Internally motivated Product Owner who applies Scrum and Design Thinking principles to drive effective product discovery and delivery., • Ability to frame work through user stories and apply a goal-oriented mindset, including the use of OKRs, to support continuous improvement., • Comfort thriving in ambiguous, fast-moving environments, with an experimental mindset for testing ideas and validating assumptions through data., • Ability to communicate effectively with both executive leadership and end users, serving as a strong liaison across stakeholders, developers, and customers., • Strong collaboration skills, deep user empathy, and a consistent focus on delivering solutions that create meaningful value for end users. Kapitus Total Rewards Package Includes: • Competitive Base Salary Range of $96,300 – $154,400 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience., • Annual Incentive Compensation Eligibility – Up to 10% annually, • Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life., • Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses., • Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy., • Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time., • Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner’s story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

Sprout Social empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. Processing over one billion social messages daily, our platform serves up essential insights and actionable information to over 30,000 brands, informing strategic decisions that drive business growth and innovation, and fostering deeper, authentic connections to their end customers. Our full suite of social media management solutions includes comprehensive publishing and reporting functionality, customer care solutions, influencer marketing, connected workflows, business intelligence, and ___. • Ensure we build, scale, ship, and monitor our AI and Agent platforms reliably, leveraging technologies such as Java, Python, MySQL, OpenSearch, Redis, AWS, and Kubernetes., • Integrate generative AI and agentic AI across Sprout’s existing ecosystem and infrastructure, helping define and build frameworks for platform AI enablement., • Build with AI and agentic AI in your own work, using tools such as Claude Code., • Influence and contribute to technical roadmaps by researching and prototyping emerging AI technologies, frameworks, and state of the art methods., • Partner with product managers, designers, applied AI/ML scientists, and other engineers to define requirements and complete feature work., • Uphold project quality and planning through meeting deadlines, breaking down work, and ensuring proper testing and monitoring., • Contribute to the team’s growth through mentorship, knowledge sharing, and providing feedback on PRs and technical designs. We’re looking for an experienced and impact oriented engineer to join our team in building great software. If you enjoy working on cutting edge and rapidly changing technology, thinking through secure system design, and want to accelerate building generative AI and Agentic AI features, we’d love to talk with you! The minimum qualifications for this role include: • 4+ years of experience designing, developing, and supporting production-grade backend distributed systems or platform services at scale in languages such as Java or Python., • 3+ years of experience improving architectural patterns of large-scale software applications., • 1+ years of experience driving root-cause analysis and resolving complex architectural and performance bottlenecks across the entire stack. Preferred qualifications for this role include: • 1+ years of experience architecting high-throughput, cost-optimized, and scalable systems that power AI-enabled features., • 1+ years of experience implementing and leveraging LLM and agent orchestration frameworks (e.g., LangChain4j, LangGraph, CrewAI). Bonus: • Experience designing and implementing secure, extensible java MCP architectures., • Experience supporting server-driven UI, with the ability to contribute across both platform and web. Within 1 month, you’ll plant your roots, including: • Completing Sprout’s New Hire training program alongside other new Sprout team members., • Acclimating to the team's current Mission, Goals, and Objectives along with future product roadmaps., • Deploying and making changes to our production systems., • Collaborating regularly with the development team to deliver value to our users., • Getting regular team feedback on your work through code reviews and pairing., • Proactively monitoring the health of our services in production to ensure our customers always have a world-class experience Within 3 months, you’ll start hitting your stride by: • Learning, updating, and improving Sprout’s existing AI platform services and frameworks., • Being the first line of defense against product outages and bugs while on support duty., • Working with your dev team to come up with the MVPs of new features. Within 6 months, you’ll be making a clear impact through: • Being “point person” on a project, including writing design documents, coordinating dependencies, and acting as domain owner., • Collaborating with product managers, applied AI/ML scientists, and web-engineers to identify opportunities for improving the scalability, reliability, latency, and cost of Sprout’s AI systems., • Staying up to date with generative AI, agentic AI, and MCP related technologies and leveraging that knowledge to improve and influence our technical roadmap. Within 12 months, you’ll make this role your own by: • Shipping, and making it easier to ship and support, AI Agents and generative AI solutions at Sprout., • Owning cross-organizational projects and mentoring other engineers to help them grow., • Surprising us! Use your unique ideas and abilities to change your team in beneficial ways. Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes: • Insurance and benefit options that are built for both individuals and families, • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program, • High-quality and well-maintained equipment—your computer will never prevent you from doing your best, • Wellness initiatives to ensure both health and mental well-being of our team, • Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity and inclusion initiatives., • Growing corporate social responsibility program that is driven by the involvement and passion of our team members, • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: • Zone 1 (New York, California, Washington): $164,200 - $220,00 USD annually, • Zone 2 (All other US states): $149,200 - $220,000 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package ___ to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review ___.

A Customer Support Analyst Level II works within the Customer Support Center to meet the needs of GHX's important customers. The CSA-II will develop a strong working knowledge of our leading edge GHX Internet B2B exchange system and growth products, the Customer Support knowledge base, and Customer Support administrative tools. With this knowledge and tools, the CSA-II will answer customer's questions, assist customers in using the functions of the system, and help them when they have problems in using or connecting to the system. Extensive collaborative troubleshooting and problem solving may be required at times. CSA-II will perform these activities with the help of guidelines to assure efficiency, reliability, and quality. The CSA-II works on problems of diverse scope where analysis of situations requires technical expertise and the use of logical diagnostic skills. Principle duties and responsibilities: • Acts as a primary point of contact at GHX for its customers who reach out to GHX via telephone, email, and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information., • Works cooperatively with other team members and departments to develop effective and timely solutions for customers., • Utilizes Customer Relationship Management System ‘Salesforce’ to record and research customer information and to record all the customer's questions, problems, and solutions., • Uses the Customer Support Knowledge Base to assist customers and provide immediate resolution to their problems., • Contributes to the Customer Support Knowledge Base in order to provide symptom and resolution information about new issues and update information for known issues., • Understands the roles and skillsets of peers and extended departments in order to effectively escalate issues that cannot be resolved during live customer call., • Provides assistance and mentorship to CSA-I analysts as needed., • Collaborates with peers and extended departments to provide timely resolution to customer problems. Required Skills: • Excellent communication skills; verbal, written, and electronic., • Strong technical troubleshooting and problem-solving skills across a variety of platforms and proprietary products., • Good organizational skills and the ability to work within deadlines and while speaking with customers., • Exceptional customer service skills and positive customer focus., • Good understanding of Information System components - including database, User Interface, and inter-application communication and processing logic., • Ability to identify learning opportunities and self-educate where resources and opportunities are present Preferred Skills: • Efficiency, • Organization and planning, • Attention to detail, • Proactive, personal initiative, • Process driven approach to getting things done, • Collaborative problem solving, • Professional call handling and communication skills, • Accountability, • Integrity, • Positive attitude Required Qualifications: • BS/BA degree in computer systems or related business, scientific, technical or engineering disciplines, OR relevant technical certification, OR more than one (1) year solid experience with supporting customers for ISP's, ASP's, or for software and business applications., • Must enjoy working in a fast-paced dynamic, collaborative environment., • Must have a professional demeanor and a positive attitude., • Must be able to self-direct and proactively engage where opportunities for improvement and challenges present themselves., • Must be flexible to work 8 hours shifts within normal Customer Care Center hours, which is from 5:00 a.m. to 6:00 p.m. Mountain Time Zone, Monday through Friday. Must be able to share, in rotation, on-call weekend and holiday customer support., • Able/willing to travel up to 20% annually. Good To Have: • Healthcare or Supply Chain experience, • Personal drive to succeed Estimated hourly compensation: $21.63 - $26.92 The base hourly range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated. Read our ___

Pager Health is a connected health platform company that enables healthcare enterprises to deliver high-engagement, intelligent health experiences for their patients, members and teams through integrated technology, AI and concierge services. Our solutions help people get the right care at the right time in the right place and stay healthy, while simultaneously reducing system friction and fragmentation, powering engagement, and orchestrating the enterprise. Pager Health partners with leading payers, providers and employers representing more than 28 million individuals across the United States and Latin America. We believe that healthcare should work for everyone. We believe that it’s too important to be as cumbersome and difficult as it is. And we believe that there is a better way to deliver a simplified, more meaningful healthcare experience for all – one that we’re determined to enable. Summary: Pager Health is seeking a Staff Engineer who excels in understanding business goals through insightful questioning. This role involves designing sophisticated healthcare applications, mentoring senior engineers, and collaborating closely with Product and Design teams. Your work will be crucial in delivering cutting-edge healthcare applications that enhance the digital experience for patients and streamline collaboration and integration for enterprise users within the healthcare system. Responsibilities • System Design & Architecture: Lead the design and architecture of complex systems, ensuring scalability and performance. You will play a key role in shaping the future of our next gen products in health and wellbeing, delivering new and innovative experiences to our growing customer base, • Technical Leadership: Provide technical leadership and mentorship to the engineering team, especially to senior engineers, promoting best practices and high coding standards., • Code Development: Write, review, and maintain code in a variety of languages and frameworks, such as NestJS .NET, TypeScript, React, ensuring high quality and adherence to company standards., • Cross-functional Collaboration: Work closely with product managers, designers, and other engineering team leaders to define technical requirements for complex, multi-projects and ensure alignment with business goals., • Project Management: Manage and prioritize multiple projects and tasks, ensuring timely delivery of high-quality software. Engage in all stages of the software development lifecycle, from project planning, design, to coding, testing, deployment, and production monitoring., • Problem Solving: Identify and resolve complex technical issues, often involving debugging, performance tuning, and optimizing code in order to minimize customer disruption and enhance overall system performance, • Continuous Improvement: Advocate for and implement continuous improvement processes within the team, including code reviews, automated testing, internal tooling, and CI/CD practices. Provide a vision for improving developer experience, simplifying the complexity of systems, and removing tech debt., • Infrastructure Management: Lead the full stack product engineering team to own the development and maintenance of the infrastructure required to support software applications, including cloud services in GCP, front-end and back-end services, databases, and deployment pipelines., • Agile Methodologies: Actively participate in Agile development processes, including refinement of the team’s Product Backlog, estimating work and other Agile ceremonies. As a strategic voice to the team, provide active input on how to streamline software development processes in order to improve developer velocity and decrease engineering overhead., • Innovation & Research: Stay current with industry trends and emerging technologies, fostering a culture of learning innovation within the team and company. Qualifications • 7+ years of experience in designing, building, and deploying large, scalable distributed systems and microservices architectures., • System Design & Architecture: Proven ability to lead the design and architecture of complex systems, ensuring scalability and performance., • Technical Leadership: Ability to provide technical leadership and mentorship to engineering teams, particularly senior engineers, promoting best practices and high coding standards., • Cross-functional Collaboration: Strong capability to work closely with product managers, designers, and other engineering team leaders to define technical requirements and ensure alignment with business goals., • Strong understanding of relational databases, including query optimization and data modeling principles., • Excellent communication: Excellent written and verbal communication skills, capable of articulating complex technical concepts to both technical and non-technical audiences., • Independence and Curiosity: Highly independent and curious, demonstrating efficiency in utilizing available resources and thinking creatively to find solutions., • Expertise in at least one framework, such as TypeScript, Next.js, Nest, or React., • Hands on experience with .NET and C#., • Practical experience with cloud platforms like AWS or GCP, including containerization technologies like Docker and Kubernetes. Experience in developing infrastructure as code to deploy software applications, cloud services, front-end and back-end services, databases, and ci/cd pipelines., • Schedule Flexibility: Ability to work on-call rotation as incident escalation SME on weekend and holiday hours, at a cadence around once every 2-3 months. For Colorado, Nevada, New York, and Washington DC-based employment: In accordance with the Pay Transparency laws the pay range for this position is $170,000- 180,000. The compensation package may include stock options, plus a range of medical, dental, vision, financial, generous PTO, stipends for professional development, and wellness benefits. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. The range listed only applies to Colorado, Nevada, New York, and Washington DC. At Pager Health, you will work alongside passionate, talented and mission-driven professionals – people who are building scalable platforms, solving critical enterprise-level challenges in health tech and providing concierge services to help individuals access the medical care and wellbeing programs they need. You will be encouraged to shape your job, stretch your skills and drive the company’s future. You will be part of a remote-first, dynamic and tight-knit team that embraces the challenges and opportunities that come with being part of a growth company. Most importantly, you will be an industry innovator who is making a positive impact on people’s lives. At Pager Health, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please be aware that all official communication from Pager Health regarding employment opportunities will originate from email addresses ending in @pager.com. We will never request personal or financial information via email. If you receive an email purporting to be from Pager Health that does not adhere to this format, please do not respond and report it to . Pager Health is committed to protecting the privacy and security of your personal information

Who Are We: ___ is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker-dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit ___ The Role The Associate Customer Success Manager is passionate about developing customer relationships that promote retention and loyalty. Your role will be to work closely with customers to ensure they are satisfied with the services and to be an internal advocate for your book of business. At Comply, our customers’ success is our success. We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. This role includes responsibilities for Customer Success activities (e.g., adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.). • Customer Relationship Management, • Serve as the central point of contact for day-to-day inquiries, • Build active and meaningful relationships with customers by understanding their goals and advocating for their needs, • Identify and validate desired outcomes, flag potential roadblocks, and assist in creating client success plan, • Influence customer lifetime value through increased product adoption, satisfaction and overall health, • Deliver regular business reviews to ensure customers are achieving – and recognizing – their intended outcomes, • Support revenue retention and growth through customer advocacy and reference-ability, • Account Monitoring and Health Tracking, • Monitor customer health across usage, relationship quality and adoption metrics to mitigate churn risk and identify growth opportunities, • Use tools like Gainsight and Salesforce to manage customer health scores and maintain CRM data integrity, • Perform in-depth analysis of account performance metrics and proactively develop mitigation or growth strategies, • Generate report and insights related to account status, customer success plans and usage metrics, • Escalation and Resolution Efficiency, • Act as a liaison between the customer and internal support, product, or technical teams, • Ensure timely follow-up on product issues, support tickets and feature requests, • Document and escalate high-priority concerns to appropriate stakeholders for resolution, • Internal Collaboration, • Collaborate cross-functionally with product, sales, onboarding and support teams to relay customer feedback and drive improvements, • Update and contribute to team documentation, knowledge bases, and process improvements, • Renewal and Expansion Support, • Assist and partner with the renewals team throughout contract lifecycle, • Help identify upsell and cross-sell opportunities based on customer behavior, business needs, and product usage data, • 2+ years’ experience in a Customer Success or Account Management role, • Financial services or compliance experience a plus, • Ability to manage influence through persuasion, negotiation, and consensus building, • Strong empathy for customers AND passion for revenue and growth, • Demonstrated ability to manage and see projects through with customers, • Analytical, organized, process-oriented, and proactive mindset, • Demonstrated desire for continuous learning and improvement

Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for a Senior SDTM Programmer Consultant to join one of our clients. Location: NJ/PA - 3 days Hybrid ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts. Main Job Tasks and Responsibilities: The Senior Study Data Tabulation Model (SDTM) Statistical Programmer, provides oversight and creation of the SDTM deliverables for analysis and reporting and world-wide regulatory application submissions of drug and vaccine clinical development projects. Accountability predominantly includes creation and validation of study data standard deliverables (SDTM dataset, Define.XML, SDRG, aCRF), collaborating with project teams, outreach to external vendors and partners, and keeping current with industry submission data standards. The incumbent will be responsible for continuous improvement of our electronic submission process for study data standards deliverables and providing tools and templates to assist delivery focusing on traceability, quality assurance, data conformance and data fitness. The position is a key collaborator with statistical programming, statistics, global data management and other project stakeholders. New hires based in the US & Puerto Rico will be required to demonstrate that they have been fully vaccinated for COVID-19 or qualify for a medical or religious exemption or accommodation to this vaccination requirement, subject to applicable law. Key Responsibilities: • Assist project teams in creating SDTM deliverables for Analysis and Reporting (A&R) and submission., • Support project teams in preparing submission deliverables including use of Pinnacle 21 Enterprise., • Up-versioning activities to specific versions of SDTM., • Partner effectively with project team members., • Participation in industry teams and conferences on best practices., • Membership on departmental strategic initiative project teams. Education Minimum Requirements: • BA/BS in Computer Science, Statistics, Applied Mathematics, Life Sciences, Engineering or related field with at least 5 years SAS programming experience in a clinical trial environment., • MS in Computer Science, Statistics, Applied Mathematics, Life Sciences, Engineering or related field with at least 3 years SAS programming experience in a clinical trial environment. Required Experience and Skills: • Strong SAS programming skills with demonstrated experience in macro development., • Demonstrated experience in CDSIC standards with strong command in SDTM., • Effective interpersonal skills and ability to negotiate and collaborate effectively. Effective knowledge and experience in developing analysis and reporting deliverables for R&D projects (data, analyses, tables, graphics, listings). Accountable for tasks at project level; ability to partner with key stakeholders. US and/or worldwide drug or vaccine regulatory application submission experience including the development of electronic submission deliverables., • Knowledge of submission standards CDISC SDTM, Define.XML, SDRG, aCRF., • Demonstrated success in the assurance of deliverable quality and process compliance. Excels in technical writing, able to convert complex ideas and information into simple readable form., • Solid project management skills and effective written, oral, and presentation skills., • Familiarity with data collection and clinical data management concepts and application in SDTM., • Strategic thinking - ability to turn strategy into tactical activities., • Ability to anticipate stakeholder requirements Preferred Experience and Skills: • Strong working knowledge of reporting processes standard operating procedures (SOPs) and software development life-cycle (SDLC)., • Assuring consistency across protocols and projects., • Ability and interest to work across cultures and geographies. Ability to complete statistical programming deliverables through the use of global outsource partner programming staff., • Developing and managing a project plan using Microsoft Project or similar package., • Active in professional societies., • Process improvement., • Knowledge of Meta Data Repositories. The Application Process Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it. #LI-TT1 #LI-Remote #senior#contract

A LITTLE ABOUT US: At Dungarvin, we are more than a provider of support services; we’re a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we’ve been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs. Our mission is simple but powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do; from creating individualized service plans to building strong partnerships with families, teams, and communities. As a Dungarvin employee, you’ll be at the heart of that mission. You’ll help people live meaningful lives on their own terms; supporting their goals, honoring their choices, and empowering their independence. With services nationwide, our team is united by a shared commitment to making a real difference; one person, one voice, one choice at a time. Join our nationwide family and let us help you achieve your unique goals and dreams. WE OFFER: • Compensation: $27.60 to $28.35 Hourly., • Work Environment: Hybrid 1 day in office in Mendota Heights, MN, • Team Culture: Friendly, supportive, and solution-focused; where teammates lift each other up and get things done together., • Work Schedule: Typically, 8 AM –4:30PM CST, with flexibility as needed to meet deadlines or support initiatives across U.S. time zones., • Retirement Plan: 401 K plan with employer match after one year of service., • Time Away: PTO that increases with tenure, PTO donation options, and paid sick leave, • Insurance & Health: Medical, dental, and vision coverage, pet insurance, supplemental insurance options, and flexible spending and health savings accounts (FSA and HSA). Plus, 100% company-paid long-term disability and life insurance., • Employee Perks: National Brand Discounts, Employee Referral Program, Employee Assistance Program and access to Tapcheck (get 50% of your pay before payday), • Job Mobility: Dungarvins multi-state footprint allows internal job mobility nationwide. As a Medicaid Collections Coordinator, you’ll be at the heart of our revenue operations, supporting Minnesota programs across the full revenue cycle. From billing and cash application to accounts receivable follow-up and Medicaid denial resolution, your work ensures accurate revenue reporting, timely collections, and compliance with both payer and state regulations. You’ll play a critical role in monthly close processes, reconciliations, and maintaining the integrity of financial records across multiple systems; including our exciting new Workday platform. WHAT YOU’LL DO • Accounts Receivable & Collections: Run aging reports, research outstanding claims, review remits, apply cash manually, resolve denials, handle rebilling, and assist with appeals to keep collections accurate and timely., • Denials, Payer Research & Revenue Integrity: Analyze payer regulations, determine appropriate actions, escalate risks, manage revenue adjustments, reconcile accounts, support monthly close reporting, and recommend write-offs when necessary., • Collaboration, Communication & Audit Support: Partner closely with Medicaid billing specialists, finance, operations, and external agencies to resolve issues, communicate denial causes and corrective actions, manage high-volume shared inboxes, support audits, and maintain accurate financial records across multiple states. MUST HAVE: • Education: High school diploma or GED required., • Experience: Minimum of 5 years of directly related experience, OR a combination of 2 years of related education and 2 years of relevant experience., • Accounts Receivable & Collections: Experience managing aging reports, cash application, and denial resolution accurately., • Financial Analysis & Reconciliation: Skilled in identifying discrepancies, preparing journal entries, and reconciling accounts., • Microsoft 365 & Excel Expertise: Proficient in Excel, Word, PowerPoint, Outlook, Teams, and SharePoint. Able to manage data, run reports, use pivot tables and formulas, and leverage these tools to track collections, analyze accounts, and collaborate effectively., • Accounting & Financial Systems Expertise: Proficient in Microsoft Great Plains (Dynamics GP), Microsoft Dynamics 365, Sage, PeachTree and Workday., • State Portals & Billing Systems: Experienced with Therap, Minutes, OnBase, and Workday, efficiently navigating multiple patient accounting and billing systems., • Additional Financial Tools: Knowledge of My Money, E Guardianship, RMF, or similar financial management and tracking platforms., • Healthcare & Compliance Experience: Knowledge of healthcare, human services, or Medicaid/Medicare operations, including regulatory, payer, and state compliance requirements. SKILLS CRITICAL FOR SUCCESS: • Tech-Savvy & Efficiency Minded: Uses Microsoft 365, rules, and automation to streamline workflows, manage inboxes, and analyze data; working smarter, not harder., • Attention to Detail & Accuracy: Ensures precision in aging reports, remits, cash applications, and collections to protect revenue and maintain compliance., • Time Management & Prioritization: Juggles multiple claims, denials, and deadlines while keeping work organized and high-quality., • Analytical Thinking & Problem Solving: Interprets complex payer rules, identifies discrepancies, and determines the best collection strategies., • Communication & Collaboration: Provides clear updates and works seamlessly with teammates, leadership, and external partners., • Professionalism & Adaptability: Maintains a positive, solution-focused attitude in a fast-paced, regulated, mission-driven environment., • Process & Compliance Focused: Streamlines billing, collections, and reporting while supporting audits, Medicaid, and regulatory requirements., • Team-Oriented Mindset: Supports, mentors, and collaborates with colleagues to achieve shared success., • Stress Resilience & Composure: Stays calm and focused under pressure, managing high-volume workloads, tight deadlines, and complex financial issues without compromising accuracy or professionalism. WHY YOU’LL LOVE THIS ROLE: • Join a collaborative, supportive team led by a hands-on supervisor who champions your growth and development., • Make a real impact managing multi-state Medicaid billing, denial resolution, and revenue operations; now evolving with Workday. At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Compass, Cambrian, and Dungarvin are affirmative action and equal opportunity employers. The deadline for internal applications is set for two weeks from the date of the job posting. #LI-MM1 #LI-Remote #DDIJ 2/27

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. About the team The Developer Experience Programs team shapes how engineers at 1Password work, and how engineers work shapes what 1Password ships. We run the programs, measurement, enablement, and cross-functional mechanisms that support developer experience across the software development lifecycle, and we build the feedback loops that help Engineering adopt new capabilities and continuously improve the speed and quality of delivery. The team sits within Engineering Operations and works closely with Platform Engineering, Security, IT, and Finance. Platform Engineering builds and owns the underlying developer tooling, data platforms, and AI workflow systems. DevEx Programs partners with them on the decision, rollout, enablement, and measurement work that help those investments land effectively across Engineering. The role As a Senior Business Program Manager, you will run the programs and mechanisms that turn developer experience signals into program priorities for engineering at 1Password. You will design and own how we measure developer experience and effectiveness, and you’ll translate those findings into clear program decisions, including developer tooling and our impact measurement strategies. The immediate priority is AI-accelerated software delivery, where demand is highest and traditional developer productivity measures are being tested by new tools and ways of working. This role is coming in at a formative stage: the team is new, foundational mechanisms are being stood up, and you’ll have a real opportunity to help shape how 1Password ships software. This IC role is for a strong cross-functional operator who can bring structure to ambiguous decisions, turn signals into clear recommendations, and help partners across Platform Engineering, Security, IT, and Finance move to better, faster program decisions. This is a remote opportunity within Canada and the US. What you will do: * Translate developer experience signals into program priorities. * Synthesize tooling data, measurement outputs, pilot results, and developer feedback into actionable insights. * Bring those insights into portfolio planning, measurement reviews, and roadmap conversations with partner teams. * Turn insights into clear recommendations on where to invest, expand, rationalize, or retire tools and related programs. * Lead the developer experience measurement program. * Own the day-to-day program leadership for 1Password’s developer experience measurement platform: coverage, data quality, reporting cadences, and how signals are used operationally. * Partner with Platform Engineering on metrics platform priorities, instrumentation, and data integrity, while owning program structure, stakeholder alignment, and operating cadence. * Build the operating mechanisms that make developer experience and tooling data useful for decision-making.⁠ * Support investment and portfolio decisions with adoption reporting, usage analysis, and impact-oriented recommendations. * Evolve the measurement model as software delivery changes, especially where traditional signals become less representative of AI-native work. * Run developer tooling evaluation, pilots, and portfolio governance. * Own intake, prioritization, and evaluation workflows for developer tools across the SDLC, with a near-term focus on AI tooling. * Maintain the evaluation frameworks, decision criteria, and review mechanisms used to assess new tools and changes across the portfolio. * Design and run structured pilots with clear hypotheses, baselines, success criteria, and decision points. * Coordinate security review, integration approval, and related governance, including emerging integration patterns such as MCPs. * Partner with IT, Finance, and Procurement on provisioning, licensing, renewals, and cost visibility across the portfolio. What success looks like: * Engineering ships faster and with higher confidence because tooling decisions are streamlined and grounded in clear evaluation frameworks, pilots, and cross-functional input from Platform Engineering, Security, IT, Finance, and Procurement. * The tooling portfolio is actively managed, with clear visibility into what to adopt, expand, rationalize, or retire. * The developer experience measurement program is trusted and regularly used to guide investment and prioritization, with operating mechanisms that leaders and partner teams rely on. * Investment recommendations are backed by a clear mix of adoption data, usage trends, developer feedback, pilot results, and measurement insights. * The measurement model keeps pace with how software delivery is changing, especially around AI-native work. What we are looking for: * 5+ years of experience leading complex cross-functional programs in a technical organization, especially where decisions are shared across multiple stakeholders. * Background in developer experience, developer productivity, engineering effectiveness, internal platform programs, technical program management, or a related function. * Familiarity with AI-accelerated development workflows, and an understanding of the tools, adoption patterns, and measurement challenges that come with them. * Working familiarity with developer productivity and developer experience measurement frameworks (DORA, SPACE, DX Core 4, or similar), and a point of view on where they help and where they fall short. * Ability to design evaluation frameworks, structure pilots, and turn mixed quantitative and qualitative inputs into clear recommendations. * Strong judgment in ambiguous environments. You bring structure to messy inputs, clarify tradeoffs, and help teams move to decisions. * Comfort partnering with engineering teams and technical leaders without needing to be an engineer yourself. * Experience coordinating across partner functions such as Security, IT, Finance, or Procurement. * Strong written and verbal communication, including executive-ready recommendations, pilot readouts, and concise decision-oriented summaries. Nice to have: * Direct experience with AI developer tools such as coding assistants, code review tools, or agent frameworks. * Hands-on experience with developer productivity measurement platforms or dashboards (e.g., DX, Jellyfish, LinearB, or in-house equivalents). * Background in software engineering, engineering management, or technical program management. USA-based roles only: The annual base salary for this role is between $115,000 USD and $161,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $101,000 CAD and $141,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Great Hill Solutions, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit ___ and follow us on ___. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Great Hill Solutions is seeking a Revenue Cycle Modernization & Innovations Senior Solution Technical Expert, Data Analyst in the continental United States, remote authorized, to support the Defense Health Agency. The Revenue Cycle Modernization & Innovations Senior Solution Technical Expert, Data Analyst supports the Military Health System client by delivering advanced analytics, statistical modeling, backend application support, and enterprise reporting across MHS GENESIS and DHA data platforms. This role transforms revenue cycle data into decision support intelligence that strengthens revenue surveillance, risk based monitoring, audit readiness, and Revenue Cycle Modernization and Innovation initiatives. Roles and Responsibilities include but are not limited to: • Design and execute statistical and analytic methodologies to support revenue cycle surveillance, risk identification, remediation prioritization, and performance monitoring., • Develop, optimize, and maintain advanced SQL and Vertica SQL queries, views, and reusable datasets supporting revenue cycle analytics including billing, collections, DNFB, denials, accounts receivable, write offs, and cash collections., • Develop and maintain CCL and Discern queries and reusable extracts to support analytics, operational reporting, and backend diagnostics within MHS GENESIS., • Access, extract, validate, reconcile, and integrate data from Cerner MHS GENESIS and DHA authorized enterprise repositories including HealtheAnalytics, HDI, HARC, M2, MDR, EAS IV, Alpha II, SSI, and related systems., • Identify trends, anomalies, outliers, and revenue risk related to charge capture, registration, documentation, claim edits, denials, underpayments, and reimbursement performance., • Perform data validation, lineage analysis, reconciliation, and quality assurance across multiple systems of record to ensure analytical accuracy and audit traceability., • Conduct system impact assessments related to backend configuration, data flow, billing logic, and revenue cycle workflows in coordination with Oracle Health Cerner, DHA, CDAO, and RCMI technical teams., • Investigate, triage, and support resolution of user reported issues impacting revenue cycle, scheduling, patient access, billing, and encounter workflows., • Develop dashboards and analytic products using Power BI, Tableau, SAP Business Objects, and advanced Excel to support revenue cycle monitoring and executive reporting., • Produce recurring and ad hoc analytic deliverables including executive summaries, methodology documentation, data dictionaries, and leadership briefings., • Quantify financial impact of identified issues and support tracking of corrective actions through pre and post remediation analysis., • Support testing, validation, release management, and interface changes to ensure analytic outputs align with system updates and configuration changes., • Participate in incident, problem, and change management processes within IT service management frameworks., • Collaborate with clinical, coding, billing, finance, IT, and operational stakeholders to translate analytic findings into actionable improvement strategies., • Safeguard protected health information and comply with HIPAA, DHA cybersecurity directives, and federal data governance policies. Basic Requirements: • Bachelor’s degree in Statistics, Data Science, Mathematics, Computer Science, Health Informatics, Finance, or a related field., • Three or more years of experience providing backend application support, healthcare analytics, or revenue cycle data analysis., • Ability to obtain and maintain a Federal or DoD Secret security clearance. Candidates must obtain approved adjudication prior to onboarding., • Due to government contract requirements, United States citizenship is required., • Strong proficiency in SQL for data extraction, transformation, validation, and performance optimization., • Experience analyzing healthcare revenue cycle data including billing, coding, claims, denials, and financial reporting., • Experience developing dashboards and reporting solutions using Power BI, Tableau, or similar platforms., • Strong analytical reasoning, attention to detail, and ability to translate complex findings into executive ready insights. Desired Qualifications: • Active and maintained Secret security clearance., • Master’s degree in Statistics, Data Science, Health Informatics, or related field., • Five or more years of experience supporting healthcare analytics, revenue cycle modernization, audit readiness, or performance improvement initiatives., • Proficiency in Python, R, or SAS for statistical modeling and advanced analytics., • Experience working with Oracle Health Cerner MHS GENESIS backend data structures, Millennium data models, and revenue cycle configuration logic., • Experience optimizing query performance and supporting large scale EHR data environments., • Experience supporting revenue cycle surveillance, compliance analytics, and risk based monitoring in a federal or Military Health System environment., • Demonstrated ability to identify capability gaps, diagnose root causes, and develop actionable, data driven recommendations., • Professional certifications such as PMP, CAPM, or other project support credentials preferred., • Experience producing professional client facing deliverables in a consulting or federal contracting environment. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

T-Rex Solutions is seeking a Microsoft Power Platform Developer to support our DHA customer's Enterprise Intelligence and Data Solutions Program Management Office by building and maintaining reporting, applications, and automation that help leadership understand performance, manage portfolios, and make informed decisions. This role is hands-on and execution focused. The individual will use Microsoft Power BI, Power Apps, and Power Automate to connect data from multiple systems, transform that data into clear insights, and streamline workflows. The work is closely tied to portfolio management and the Scaled Agile Framework (SAFe), with a strong emphasis on practical solutions that answer real business questions. The ideal candidate is technically strong but also understands how data and tools are used by program teams and leadership in day-to-day operations. Responsibilities: Power BI Development and Reporting • Design, develop, and maintain Power BI dashboards using data from multiple sources, • Connect Power BI to Microsoft Azure DevOps and other systems to support portfolio and execution reporting, • Perform data transformation, modeling, and validation to ensure accuracy and reliability, • Create clear, well-structured visualizations that translate data into meaningful insights for leadership, • Work with stakeholders to understand reporting needs and refine dashboards as requirements evolve Power Apps Development • Design and develop advanced Power Apps solutions as an expert-level developer, • Enhance and maintain existing Power Apps used to manage products, projects, documentation, and workflows, • Manage and prioritize Power Apps development backlogs and deliver improvements in an iterative manner, • Integrate Power Apps with Power BI, Microsoft 365, Azure DevOps, and other Microsoft tools to improve usability and efficiency Power Automate and Workflow Automation • Develop Power Automate workflows to automate tasks and connect data, applications, and systems, • Reduce manual effort and improve consistency across tools and processes, • Design automation solutions that are reliable, maintainable, and aligned with operational need. Azure DevOps Integration • Use Microsoft Azure DevOps as a primary data source for Power BI reporting, • Develop dashboards that support portfolio management, delivery tracking, and performance measurement, • Apply a strong technical understanding of Azure DevOps data structures and reporting capabilities SAFe and Portfolio Context • Design dashboards and applications aligned with SAFe concepts, particularly portfolio management and execution tracking, • Ensure solutions support leadership visibility into priorities, capacity, schedules, and delivery, • Apply SAFe context to solution design so outputs are practical and relevant to program operations Collaboration and Enablement • Work closely with program teams, analysts, and leadership to gather requirements and validate solutions, • Provide documentation and guidance to support adoption of Power Platform tools, • Support change efforts by helping teams transition to new reporting and workflow solutions Requirements: • 6–8 years of hands-on experience delivering Microsoft Power Platform solutions (Power BI, Power Apps, Power Automate) in complex enterprise environments, • Demonstrated experience building Power BI dashboards that use multiple data sources, • Experience integrating Microsoft Azure DevOps with Power BI for reporting and metrics, • Working knowledge of the Scaled Agile Framework (SAFe), particularly portfolio and execution concepts, • Ability to translate business needs into clear, effective technical solutions, • Strong analytical and problem-solving skills, • Clear written and verbal communication skills, with the ability to communicate effectively with both technical teams and non-technical audiences, • U.S. Citizen Desired Skills: • Microsoft Power BI Data Analyst Associate, • Microsoft Power Platform Developer Associate, • Scaled Agile Framework (SAFe) certification T-Rex Overview Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. In compliance with pay transparency guidelines, the annual base salary range for this position is $100,000 - $150,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.

About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart. Position Summary: As a Principal Product Manager, you are the strategic architect of a sophisticated, high-scale platform for our Member Portal Solution for payer customers. You are directly responsible for accelerating our 2026 growth trajectory and long-term AI-native vision. While we operate a robust digital infrastructure, we are at a pivotal moment of evolution—leveraging our high-scale foundations to drive an AI-native experience that is proactive, personalized, and dynamic. Your mission is to drive the successful hardening of our core digital product capabilities while leading this strategic shift. This role requires a high degree of fluency in the US Payer landscape, claims data, and benefits orchestration. You will leverage the voice of the customer and deep healthcare market insights to inform our data-backed roadmap that prioritizes long-term margin expansion, TAM growth, and member experience quality. You will provide the strategic leverage required to de-risk delivery, mitigate architectural gaps before they become fires, and influence the Executive team with high-quality logic and roadmap rigor. In this role, you will: • Serve as the subject matter expert for US Healthcare integrations, with a primary focus on helping members navigate the complexities of the healthcare system—specifically demystifying EOBs, claims status, accumulators, and complex benefits., • Drive the product strategy for administrative self-service, ensuring members can easily take care of necessary actions and understand their financial and health data without friction., • Synthesize complex member needs and market dynamics into a solidified, roadmap focused on new revenue generation and efficiency., • Create buy-in for the product strategy with the Product Leadership Team through high-quality logic and rigorous business-case storytelling., • Define and execute a roadmap to increase the utilization of key features, proving that users can successfully complete their intended tasks and derive tangible value from the portal., • Ensures cross-functional alignment across the 'Triangle' (Product, Engineering, Design) to eliminate silos to the Essential Duties., • Define goals & measure success for the portfolio., • Represent our platform and infrastructure externally with clients and prospects., • Establish and deliver a high-integrity roadmap built to ensure predictable, high-scale execution, characterized by vetted trade-offs and binary commitments., • Significantly expand member reach and engagement. Accelerate program enrollment, feature adoption, and task completion rates through optimized member journeys, delivering measurable ROI for payer customers., • Drive industry-leading utilization and accuracy across core member domains including coverage, cost, claims, and accumulators, ensuring seamless member access to their financial and health data., • Optimize the home screen and overall information architecture (IA) of the Member Portal to ensure the experience is optimized for discoverability, findability, self service, and ease of use., • Successfully transition AI prototypes into production-grade experiences that redefine the member experience and achieve market readiness. About You: • 6+ years in Product Management with a minimum of 3 years specifically in the US Payer or Health Insurance space., • Bachelor’s degree (or equivalent), preferred, • Proven work experience in product management creating successful products, • Proven ability to move an organization through architecting rather than individual output., • Experience working at a platform company or leading the implementation of complex platforms. You have deep experience in agile methodologies—leading agile release planning and demonstrating an iterative, incremental, and value-driven delivery. What we offer: • Comprehensive Health Benefits: We prioritize your well-being with complete medical, dental, and vision coverage, • Bonus Program: Be rewarded for your contributions with our performance-based bonus program, • Employee Stock Option Program: Become an owner and share in our success through our stock option program, • Unlimited Paid Time Off: Take the time you need to recharge and maintain a healthy work-life balance, • Spending Accounts: Manage your healthcare and dependent care expenses with tax-advantaged spending accounts, • Wellness Days: Prioritize your mental and physical health with dedicated wellness days throughout the year, • Growth Opportunities: We invest in your future with abundant opportunities for professional development and advancement, • Mentorship Program: Benefit from guidance and support from experienced leaders in your field Security-Related Responsibilities • Ensure access management is performed in compliance with the employee's role and responsibilities, • Responsibility and accountability for executing League's policies and procedures within the department/ team, • Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations, • Compliance with Information Security Policies US APPLICANTS ONLY: The US-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all US locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process. Compensation range for USA applicants only $169,900 - $207,700 USD Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at ___. Our Application Process: Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps • You should receive a confirmation email after submitting your application., • A recruiter (not a computer) reviews all applications at League., • If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring., • The final step is an offer, which we hope you will accept!, • Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring. Here are some additional resources to learn more about League: Work Location: We have a mix of office-centric roles based in our vibrant Toronto office, and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the role’s posted location, all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office, you’ll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location. Recognize and Avoid Employment scams. Practice safe job searching. Scammers are getting craftier and leveraging fake job postings to get personal information. Know the warning signs and protect yourself from scammers. Learn more ___. Use of AI Notice We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment ___. Review our for information on how League is protecting personal data.

Customer Support Representative - Tier 2 (Remote) Shift: Thurs, Fri, Sat, Sun & Mon 2PM - 10PM PST Founded in June 1996, VS Media is an industry leader specializing in highly interactive, high-traffic, live video chat websites. Spanning the globe with over 200 million visitors per month and 80 million ads per day, we provide a platform for adults to discover new kinds of interactive content through live video and chat services. Our size and scale stretches across every continent, delivering powerful technology to enhance our clients’ online presence. From streaming live video to billing solutions to gamification development, we leverage the latest technology to provide the best digital experience possible. This is a fully remote position for applicants ONLY in AZ, CA, CO, IN, NY, OK, TN, AND TX. About the Job Tier-2 Customer Support Representatives play a critical role in ensuring the success of customers using our platform. They serve as primary points of contact for inquiries across phone, live chat and email, while also providing essential regulatory and compliance support. Successful Tier-2 Representatives deliver exceptional service with care, attention and professionalism. They possess outstanding communication and interpersonal skills, excel at multitasking and demonstrate strong attention to detail, critical thinking and empathy in every customer interaction. In addition to managing general inquiries, Tier 2 Representatives handle complex issues escalated beyond Tier 1, ensuring timely, accurate resolutions that align with company policies and standard. General Responsibilities • Tier-1 Support Services Assist in the optimal delivery of Tier-1 support services. This includes providing general account support, basic product functionality and feature support, basic account sign-up assistance, updating customer interactions, basic codes of conduct compliance, and other support items as needed based on the expected Tier-1 knowledge base and skill level. • Tier-2 Support Services Tier-2 Support Representatives play a critical role in providing privacy and regulatory guidelines while ensuring customers adhere to relevant policies and established codes of conduct. They also support the efficient delivery of Tier-2 services by providing troubleshooting support, responding to inquiries related to payments, product functionality and features, as well as subscription and membership services. Additionally, this role involves conducting first-line reviews of fraud and risk concerns and coordinating timely escalation to the appropriate teams when necessary. • White Glove Support Assist in the optimal delivery of Tier-2 support services. This includes providing troubleshooting support, answering inquiries related to payments, product functionality and features and subscription and membership services. Tier-2 Support Representatives play a crucial role by providing privacy and regulatory support and ensuring customers adhere to relevant policies and establish codes of conduct. • Support Escalation Support Representatives are responsible for ensuring that all communications beyond their expertise are escalated in a way that ensures a positive and valuable experience for our customers. Handovers should be carefully executed in a reassuring manner that inspires confidence in our support processes. Qualities of a Successful Candidate • Detail Oriented: Strong attention to detail is a skill that our Customer Support Representatives must demonstrate on a day-to-day basis., • Effective Communication This role requires an individual with excellent written and verbal communication skills, with a strong ability to convey information both clearly and professionally. Empathy Customer support representatives must build a foundation of trust, create positive customer experiences, and build lasting connections with customers by employing an empathetic tone within their customer service interactions. Compensation will include hourly pay. Full benefits package including health/dental/vision and an attractive 401K plan. We will consider qualified applicants with a criminal background. Principals ONLY! CCPA Notice at Collection for California Employees and Applicants Effective Date: January 1, 2023 Drafted and Updated: October 27, 2022 VS MEDIA, INC. collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: • Identifying information, such as your full name, gender, date of birth, and signature., • Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status., • Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information., • Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN)., • National identifiers, such as SSN, passport and visa information, and immigration status and documentation., • Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes., • Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records., • Financial information, such as banking details, tax information, payroll information, and withholdings., • Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information., • Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks., • Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location., • Sensory or surveillance information, such as COVID-19 related temperature checks and call monitoring and video surveillance. The Company collects Personal Information to use or disclose as appropriate to: • Comply with all applicable laws and regulations., • Recruit and evaluate job applicants and candidates for employment., • Conduct background checks., • Manage your employment relationship with us, including for:, • onboarding processes;, • timekeeping, payroll, and expense report administration;, • employee benefits administration;, • employee training and development requirements;, • the creation, maintenance, and security of your online employee accounts;, • reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill;, • workers' compensation claims management;, • employee job performance, including goals and performance reviews, promotions, discipline, and termination; and other human resources purposes. • Manage and monitor employee access to company facilities, equipment, and systems., • Conduct internal audits and workplace investigations., • Investigate and enforce compliance with and potential breaches of Company policies and procedures., • Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company., • Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance., • Perform workforce analytics, data analytics, and benchmarking., • Administer and maintain the Company's operations, including for safety purposes., • For client marketing purposes., • Exercise or defend the legal rights of the Company and its employees, affiliates and agents. To view our applicant/employee privacy notice visit ___ If you have any questions about this Notice or need to access this Notice in an alternative format due to having a disability, please contact ___ or at 1-800-685-9236.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Job Summary: The Senior Product Manager (SNF Administration) is responsible for owning the strategy, roadmap, and execution of PointClickCare’s Skilled Nursing Facility Administration product suite, including Admissions, Utilization Management, Census, and Discharge workflows. This role leads cross-functional product delivery across clinical, operational, and financial domains, with a focus on improving administrative efficiency, regulatory compliance, and customer outcomes. The role also helps shape and deliver AI-enabled capabilities that support automation, decision support, and insights in a regulated healthcare environment. Key Duties and Responsibilities: -Product Strategy and Roadmap•Define and own the product vision and multi-year roadmap for SNF Administration and Census capabilities•Identify and prioritize opportunities aligned to customer needs, market trends, regulatory requirements, and business outcomes•Partner with leadership to align roadmap priorities with organizational strategy•AI and Data-Enabled Capabilities•Identify use cases where AI, automation, and analytics can improve administrative workflows, accuracy, and decision-making•Partner with engineering, data, and platform teams to deliver responsible AI-enabled features•Ensure AI features are transparent, explainable, and aligned with healthcare and organizational standards•Customer and Market Understanding•Serve as the voice of the customer by deeply understanding SNF administrative workflows and payer requirements•Gather and synthesize customer feedback, usage data, and market insights to inform product decisions•Validate product hypotheses through customer engagement and data analysis•Product Delivery and Execution•Define product requirements, epics, and user stories in collaboration with engineering and UX teams•Drive delivery from discovery through launch and adoption•Manage trade-offs across scope, quality, timing, and risk•Cross-Functional Collaboration•Collaborate with Engineering, UX, Data and Analytics, GTM, Professional Services, and Customer Success teams•Communicate priorities, progress, and outcomes to stakeholders and leadership•Influence decisions without direct authority through data and customer insight•Measurement and Adoption•Define success metrics and KPIs for product initiatives, including AI-enabled features•Partner with Analytics teams to measure outcomes beyond UI engagement, including efficiency, accuracy, and financial impact•Support adoption and continuous improvement post-launch Your Key Strengths: -5+Years Product management experience in healthcare technology, preferably in Senior Care or Post Acute space.•Proven experience owning complex products end-to-end•Experience delivering products that leverage data, analytics, automation, or AI•Strong understanding of how AI can be applied to enterprise software and operational workflows•Ability to translate business and customer needs into clear product requirements•Strong cross-functional leadership and stakeholder management skills•Experience working in Agile development environments•Excellent written and verbal communication skills•Bachelor’s degree in Business, Computer Science, Healthcare, Engineering (Preferred, not required) •Experience in post-acute care, long-term care, or skilled nursing environments•Familiarity with healthcare data standards and interoperability, including interop standards such as HL7•Understanding of payer models such as PDPM and managed care•Experience partnering with data science or platform teams in regulated environments•Experience using analytics or AI-enabled tools to support product decision-making•Level Expectations with other Sr Product Managers •Independently owns a significant product area with minimal supervision $145,000 - $160,000 a yearUS: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $145,000 -$160,000 + 12.5% bonus and Full-time benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.Tech D-P3#LI-MG1 #LI-Remote PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Job Summary: PointClickCare is looking for a Product Manager to join our Senior Care Product team. In this role, you'll own product strategy and execution for a portfolio of clinical and regulatory products used by over 30,000 provider organizations. You'll be expected to deeply understand the problem space, make strategic trade-offs, and drive product decisions that improve outcomes for both providers and residents. This is not a requirements-gathering role — you'll be accountable for product impact. We're looking for someone who can balance maintaining and improving established products with identifying opportunities to modernize and innovate, including leveraging AI and intelligent logic to transform how our customers work. Reporting to the Director, Product Management Key Duties and Responsibilities: • Own product strategy, roadmap, and execution for your portfolio of Senior Care products, • Drive product decisions grounded in customer insights, data, regulatory requirements, and business value — not just feature requests, • Partner closely with engineering teams to shape solutions and deliver outcomes, • Identify opportunities to modernize legacy products through AI, automation, and smarter workflows, • Navigate complex clinical and regulatory domains (e.g., MDS, LTCF, immunizations, clinical documentation) and translate that understanding into product direction, • Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders, • Manage products through the full development lifecycle — from discovery and strategy through delivery and iteration Your Key Strengths: • Bachelor's degree in Healthcare, Engineering, Business Administration, or related field, • 3+ years of product management experience, • Experience managing software products through the full development lifecycle, • Strong background in healthcare IT, clinical workflows, or regulatory systems, • Ability to influence and drive alignment across engineering, design, and business stakeholders without formal authority, • Comfort with technical concepts including APIs, integrations, and modern development practices, • Excellent communication skills — you can make complex topics clear for any audience Nice to haves: • Experience building or integrating AI/ML-powered product features, • Familiarity with clinical documentation, regulatory instruments (MDS, LTCF), or long-term care workflows, • A track record of revitalizing or modernizing legacy products, • A bias toward product impact over process — you focus on outcomes, not just output$110,000 - $130,000 a yearUS: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $110,000 - $130,000 + 10% performance-based bonus and full-time benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Periodic travel to Mississauga and/or Salt Lake City for onboarding, team events, and company meetings. You'll also travel to customer sites as needed to lead discovery sessions, participate in feedback discussions, and deepen your understanding of how our products are used in practice. #LI-MG1 #LI-Remote Tech C - P2 PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The range for this role is $116,000 - $167,500 Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This is a fully remote position, but only in select states. Interested applicants must be residing in, or willing to relocate to, one of the following states in order to be considered:AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of ___, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. The Team Everyone at Christian Care Ministry is in agreement with our ___which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability. The Job The Senior Software Solutions Architect (SSSA) leads technology solution design efforts within one of Christian Care Ministry’s (CCM) domain pillars, following the CCM SDLC process. The SSSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, and working directly with the software delivery team to ensure quality development and release of features. The SSSA coordinates with our project managers, executive sponsors, and departmental “business owners” to ensure organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy. During the project design efforts, the Senior Software Solutions Architect leads the team of Architects and UX Research/Designers, and partners with PMO, IT Infrastructure, Production Operations, 3rd Party Vendors/Partners, Software Delivery Managers, and Security/Compliance teams, to design solutions that will be implemented by CCM IT Delivery teams, in order to provide efficient, value-based services to CCM Internal Users and to Members of CCM's Medi-Share program. Additionally, the SSSA works closely with the Sr. Manager of Design and Architecture to ensure the successful realization of the enterprise architecture roadmap and strategy. The Senior Software Solutions Architect works on the solution design related to various elements of CCM’s platforms, and will address business/user impact, application integration, data integration and migration, security, networking, and will conduct requirements-gathering from end users, stakeholders, and other SMEs. Essential Job Duties & Responsibilities • Craft value stream software feature roadmaps, prioritizing stakeholder feature delivery alongside architectural improvements, • Translate requirements into end user/stakeholder readable Functional Design documents, • Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person), • Partner with senior leadership across the ministry to support strategic goals with effective technology solutions through the delivery pipeline (ideation, business case development, project planning, execution, maintenance, and retirement), • Properly scope, design, and size business feature delivery efforts, • Provide direction and guidance on solution architecture to the IT Delivery teams through functional design specifications and feature specifications, • Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, costs, etc.), • Serve as Product Owner for Agile Software Delivery teams, • Participate in Design and Sprint sessions following Scrum methodology, • Manage time effectively, communicating project status accurately to Project Managers, • Design within the enterprise architecture framework, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns, • Work with architecture and design leadership to design value stream roadmaps to best align with business strategy, • Mentor and guide delivery teams in requirements elicitation, functional design, and decomposition, • Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem resolution to facilitate success, • Support vendor evaluations; responsible for providing recommendations and assessment scoring, • Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional solution requirements that would not be clear to the business, • Drive the sourcing of new solutions to help generate improvements to processes, • Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII, • Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs, • All other duties as assigned Essential Skills & Abilities • Lead with influence as an individual contributor, leveraging data and industry research to support decision-making with stakeholders; excellent candidates possess a winsome personality and exercise active listening skills, • Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions, • Strong hands-on Full Stack application development experience that includes experience across languages and projects, • Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA), • Working knowledge of web-focused software architecture including Single-Page Applications, RESTful JSON APIs, Databases, Message Queueing and Pub/Sub, • Strong data analysis skillset to identify product utilization trends and anomalies; excellent candidates can translate stakeholder questions into queries and present results back with narratives, • Basic understanding of artificial intelligence and using it to create efficiencies within one’s personal workflows, • Working knowledge of business process modeling and collaboration tools (Jira, MS Teams, Confluence), • Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level, • Serve as a proven expert of technology with expertise in the design, creation, management, and business use of large enterprise applications, • Ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success, • Ability to work in a fast-paced, multi-project environment, meeting commitments and deadlines, • Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology, • Ability to functionally design & specify complex solutions, including As-Is and To-Be diagrams (both user and data flow), functional requirement definition via user stories (As a __, I want __ so I can ___), and functional acceptance criteria definition (Given __ when __ then __), • Ability to effectively partner with a User Experience team for user research, interaction design, information architecture, user interface design, and usability evaluation, • Ability to lead assessment of development budgets and schedules, • Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and have fun Core Competencies/Demonstrable Behaviors • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems, • Customer focus - Building strong customer relationships and delivering customer-centric solutions, • Tech savvy - Anticipating and adopting innovations in business-building digital technology applications, • Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement, • Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences., • Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition, • Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry, • Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment Education and/or Experience • Bachelor’s degree with 7+ years experience in software solution design and implementation of complex IT projects OR 10+ years experience in software solution design and implementation of complex IT projects required, • 3+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated required, • Experience with domain-driven software architecture, system integration, software development, and data modeling required, • Master’s degree preferred – either in technology (MS) or business (MBA), • Agile software development experience required (certified Product Owner preferred), • Experience in a healthcare-related field preferred, • Experience as a Solution Architect in the health plan industry preferred Supervisory Responsibilities • This job has no supervisory responsibilities Incentives & Benefits We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others. For full-time employees working 30 hours or more, some of our benefits include, but are not limited to: • 100% paid Medical for employees/99% for family, • Generous employer Health Savings Account (HSA) contributions, • Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance, • 6 weeks of paid parental leave (for both mom and dad), • Dental - two plans to choose from, • Vision, • Short-term Disability, • Accident, Critical Illness, Hospital Indemnity, • 401(k) – up to 4% match on ROTH or Traditional contributions, • Generous paid-time off and 11 paid holidays, • Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo, • Employee Assistance Program including no cost, in-person mental health visits and employee discounts, • Monetary Anniversary Awards Program, • Monetary Birthday Awards, • Tuition Reimbursement Program Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

Saalex Solutions is seeking an RPA/Automation UiPath Developer in Ridgecrest, CA. Saalex Solutions, a division of Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business Intelligence Services and Information Technology Services. Founded in 1999 by Travis Mack, Saalex Solutions is a Service-Disabled Veteran-Owned and Operated business with prime and subcontract expertise serving the Navy, Army, Air Force, NASA, corporate clients, and local governments. We employ a workforce of over 900 at military and NASA installations nationwide and have offices in Washington DC, Lexington Park, MD, Camarillo CA, Rockledge FL, Newport RI, Ridgecrest CA, Corona CA and Keyport WA. Saalex offers competitive compensation, career development, flexible work schedules and excellent benefits. Position Type: Full-Time Salary: $108K-$140K (depending on experience) Work Location: Fully Remote. Essential Functions: • Design, development, maintain, and deploy automated business processes and software robots using UI Path., • Collaborate with Business Intelligence Developer on complex SQL queries and manage data structures to support automation and reporting requirements., • Collaborate with business/financial analysts and stakeholders to gather requirements and develop solutions., • Troubleshoot and debug RPA bots to ensure optimal performance., • Maintain clear and comprehensive documentation for all development projects., • 3-5 years of professional experience in software development or a related field., • Expertise in Ui Path development, including bot design, exception handling and deployment., • Proficiency with SQL, with complex query writing, data manipulation and database design., • Excellent problem-solving skills and the ability to work independently., • Strong communication and collaboration skills to work effectively with cross functional teams. Desired: • UiPath Automation Developer Certification, • Experience with Qlik for data visualization and business intelligence and Jupiter/Advana community for data exploration and development., • Knowledge of and experience with Databricks. Security Clearance: Active Secret clearance required. Requirements to obtain a clearance include US Citizenship, security investigation, etc. Education: HS Diploma or GED required. • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Short Term & Long Term Disability, • Training & Development, • Wellness Resources, • Stock Option Plan

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you. Flock Safety is seeking an experienced and passionate UAS Flight Test Engineer to join our team dedicated to advancing Drone as First Responder (DFR) programs. The ideal candidate will play a crucial role in building out and conducting technical testing of different necessary components for DFR systems. In addition to this the candidate will be piloting drones, supporting logistics, and conducting research and development to enhance our DFR capabilities. This position offers a unique opportunity to contribute to cutting-edge technology that saves lives and improves public safety. This position is an on-site position in our facilities located in Atlanta, GA and will require up to 25% domestic travel. The Flight Test Engineer will be an individual contributor responsible for ensuring the reliability and performance of our drone systems, and providing critical insights and improvements for our technology. * FAA Part 107 Remote Pilot Certificate: Required to operate drones for commercial purposes. * Hardware integration experience: Understanding of standard steps for assessing a new component for integration into a larger system. Preferably into an aircraft. * Software familiarity: Ability to work with custom software through a terminal interface. Preferred experience in Python for the ability to write and modify custom testing applications. * Strong Problem-Solving Skills and Attention to Detail: Ability to efficiently identify issues, troubleshoot, and implement effective solutions. * Strong Research Skills: Ability to stay current on emerging drone technologies and industry best practices. * Effective Communicator: Ability to convey technical information clearly to various stakeholders. * Physical Stamina: Ability to stand and be on your feet for extended periods during testing, field operations, and maintenance tasks. Capable of lifting and transporting equipment and hardware weighing up to 55 lbs. * Travel and Outdoor Work: Ability to travel as required for testing, training, and operational missions (estimated 25% travel). Ability to work outdoors over 70% of the time. * Independent and Collaborative Work: Ability to work independently and collaboratively in a startup team environment. * Customer-Focused Mindset: Ability to support internal and external stakeholders effectively. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. We prescribe to 90-day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety. The First 30 Days * Meet the team you will be working with and learn about the safety procedures and flight testing environment for your location * Review current standard testing procedures and documentation * Learn about current equipment, aircraft, and systems * Demonstrate UAS piloting capabilities and become a confident Pilot in Command with Flock aircraft The First 60 Days * Identify ways to improve current integration and testing efforts, and develop plans for those improvements * Begin effectively communicating test results to team members and other stakeholders * Display appropriate problem-solving and risk management skills in line with more sophisticated tasks and experimental endeavors 90 Days & Beyond * Contribute more broadly to testing write-ups, and be confident in your ability to generate reports based on longer-term accrued testing data * Contribute continuously to the testing and evaluation of new integrations and systems In this role, you’ll receive a starting salary between $70,800 and $97,350 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid ___ plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with ___, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with ___ to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Flock Safety is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock Safety will come from an email address ending in @___. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock Safety role, please report it to ___

At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full. Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare. Role Sword Health is looking for an entrepreneurial individual to join our fast-paced and dynamic Health Plan Customer Success team. You will work directly with customers and internal teams to onboard, manage, and grow Sword’s expanding portfolio of health plan customers. We are seeking Customer Success leaders who are comfortable managing a range of accounts, who love building relationships with our health plan customers, and who are laser-focused on delivering results. The ideal fit will be an organized, detail-oriented, resourceful, and naturally collaborative individual with a passion for delivering better health care to those who need it most. AI Proficiency at Sword Health AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work. * Explorer (Level 1) — Uses AI daily to boost personal productivity * Builder (Level 2) — Creates workflows and tools that elevate the whole team * Integrator (Level 3) — Embeds AI into products and processes at scale Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role. * Day-to-Day Account Ownership: Lead the end-to-end lifecycle for a high-priority book of health plan business. You aren't just managing accounts; you are the "General Manager" of your portfolio, driving long-term retention, health plan satisfaction, and revenue growth. * Build trusted & strategic relationships with our health plan customers — understand their needs/objectives and drive Sword’s clinical and economic outcomes to exceed them. * Navigate Complex Payor Landscapes: Masterfully navigate the nuances of various lines of business (ASO, Fully Insured, Medicare, and Medicaid) to ensure Sword’s value proposition resonates with diverse internal payor stakeholders. * Maximize Partner Value Post-Pull-Through: Serve as the primary lead for the health plan’s employer portfolio. You will ensure operational excellence by identifying barriers to sustained enrollment and collaborating with plan partners to streamline the ongoing member experience. * Champion Clinical & Economic ROI: Act as a consultative partner by translating complex data sets into compelling narratives. You will prove Sword’s impact through rigorous reporting, and high-impact Business Reviews. * Architect Account Plans: Develop and maintain multi-year account success plans that identify white space for expansion, mitigate churn risks, and align Sword’s roadmap with the customer’s overarching population health goals. * Internal Collaboration: Partner with Implementation and Marketing teams to ensure seamless launches and aggressive member enrollment targets. * Payor Growth & Renewals: Own the renewal process and identify organic growth opportunities, working closely with sales to upsell new products or expand into new lines of business. * Voice of the Payor: Serve as a bridge between the market and the Sword Product team. Distill payor-specific feedback, regulatory requirements, and competitive intelligence into actionable insights to influence our product evolution. * Operational Excellence: Mentor junior team members and contribute to the "playbook" of the Health Plan team, building the scalable processes necessary for a world-class Customer Success organization. * Experience with managing national and regional health plans across fully insured, ASO, and Medicare lines of business. * 5+ years of experience in enterprise-level customer success/account management or roles, ideally in digital health with health plan experience * Experience building relationships with team members, customer stakeholders, c-level executives, and third party organizations * Strong understanding of the payor financial landscape, including medical loss ratios (MLR) and value-based care models. * Strong process orientation, with an ability to identify needs and execute projects that improve our Customer Success practice and relationships with partners. * Strong growth mindset and ability to influence via analytical and story-telling skills * Strong project management skills, ability to manage multiple customers and projects simultaneously, keeping stakeholders aligned on key deliverables and timing * Ability to create structure within an ambiguous environment. * Passionate about bringing world-class healthcare to those who need it * No ego, highly collaborative, goal-oriented and confident; comfortable working in ambiguity and generally being adaptable. $116,340 - $182,820 a year *This range includes base, variable and equity These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact. Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below. US - Sword Benefits & Perks: • Comprehensive health, dental and vision insurance*, • Life and AD&D Insurance*, • Financial advisory services*, • Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*, • Health Savings Account*, • Equity shares*, • Discretionary PTO plan*, • Parental leave*, • 401(k), • Flexible working hours, • Remote-first company, • Paid company holidays, • Free digital therapist for you and your family *Eligibility: Full-time employees regularly working 25+ hours per week Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectations For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. In this role, you contribute to the PointClickCare’s data platform vision and strategy, define and own roadmaps, and drive execution and delivery of products to ensure overall success across the entire product portfolio. You represent the needs of customers, healthcare providers, industry partners and other related network members internally and externally. To succeed in this role, you draw upon your extensive knowledge and experience of health data and its uses, data pipelines, governance to deliver clinical and operational data at scale for analytics and AI. You have a track record of building sophisticated solutions – from discovery to implementation to delivery. You bring a collaborative approach to this cross functional leadership role to ensure successful outcomes for our customers, while optimizing time to value. The Principal PM will partner closely with architecture, engineering, data science, clinical, compliance, and infrastructure teams to build a secure, interoperable foundation that supports analytics, AI/ML, care delivery, and new product innovation across the enterprise. This role demands deep expertise in health data domains and a strong ability to rapidly turn complex technical challenges into actionable platform strategy. * Define and drive the longterm strategy for a unified health data platform supporting clinical, operational, and product use cases. * Collaborate to define architecture for ingesting and processing billions of patient data points across diverse systems (EHRs, claims, labs, devices, thirdparty APIs). * Lead platform initiatives that improve data completeness, lineage, governance, and quality. * Partner with product teams to enable them to: define data models and canonical representations to support downstream applications, including AI/ML pipelines. * Partner with engineering to evaluate and adopt technologies for rapid ingestion, streaming, ETL/ELT frameworks, data lakehouse systems, and distributed compute. * Influence infrastructure strategy to improve resiliency, observability, and cost efficiency across the data stack. * Collaborate with clinicians, data scientists, and compliance leaders to ensure platform capabilities align with realworld healthcare needs and regulatory expectations. * Facilitate crossteam decisionmaking, often balancing accuracy, technical feasibility, security, and cost. * 12-15+ years of product management experience, with at least 5 years focused on health data platforms or clinical data systems. * 3+ years of experience working with data pipelines for AI use, including enrichment pipelines, data science use, including use of MCP servers with agents. * Management of Healthcare Data and its use across the range of PointClickCare’s customer segments and users. Work experience with Health Plans, EHRs, and Long Term Post-Acute providers is preferred. * Deep understanding of healthcare data formats, ontologies, and regulatory contexts. * Strong technical fluency across data pipelines, APIs, cloud architectures, and distributed systems. * Experience working with data governance, data catalogs, and stewardship * Experience working with clinical teams and navigating healthcare workflows. * Technical degree preferred (Computer Science, Health Informatics, Information Systems, or related fields). * Systems thinker with the ability to connect clinical data structure, platform architecture, and AI/analytics needs. * Exceptional communicator adept at simplifying complex technical and regulatory concepts for diverse audiences. * Highly autonomous leader comfortable driving multiteam initiatives without direct authority. * Obsessively focused on data quality, reliability, integrity, and endtoend lineage. * Passionate about improving care outcomes, patient experience, and clinician efficiency through highquality health data infrastructure. $170,000 - $189,000 a year At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $170,000 - $189,000 + bonus or commission + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Why PointClickCare · Market leader: #1 EHR platform for long-term and post-acute care in North America · Massive data advantage: Decades of real-world insights from millions of resident journeys · Mission-driven: Our technology helps caregivers deliver better outcomes for seniors · Growth stage: Senior Living is a strategic priority with significant investment and executive sponsorship · Culture: Collaborative, customer-obsessed, and committed to continuous improvement PointClickCare Benefits & Perks: Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Job Summary We’re looking for creative thinkers with hands-on experience in Agentforce, AI agent development, and intelligent process automation, who thrive in a collaborative, fast-paced environment. As a Senior Application Engineer specializing in Salesforce Agentforce AI at PointClickCare, you’ll architect and deliver state-of-the-art AI agents and automations that transform system workflows. You’ll be empowered to experiment, prototype, and deliver solutions that directly shape the future of our technology landscape, gain exposure to the latest AI technologies and dedicated time for professional development and certifications as you create AI Agents using Agentforce and other AI tools. To succeed in this role, you need to be an autonomous and accountable team player with a continuous learning mindset and understand what it means to be a member of a high performing team. You bring hands-on experience building Agentforce AI Agents and over 5 years of experience and knowledge designing, developing, and maintaining configuration and custom applications that integrate with Salesforce or other connected apps. As a Senior Application Engineer (Salesforce Agentforce AI) at PointClickCare you will also build intelligent process automations, test automations, and debug standard to complex issues related with Apex code, JavaScript, Python or code from other programming languages as it relates to the applications you are developing for. You will develop technical documentation, be part of our DevOps maintenance crew and peer review builds developed by other team members and vendors. You will provide training and consultation related to the systems and processes developed by the team to our business partners and support both transformational projects, high priority enhancements and resolve standard to high complexity incidents to quickly deliver value to the business. What your day-to-day will look like -Work at the forefront of AI-driven Salesforce solutions and build AI Agents using Agentforce, and other AI platforms like Microsoft Studio for CoPilot Agents.•Pioneer intelligent automations in enterprise environments using IPA tools like Power Automate, Alteryx, and others.•Build test automations to improve QA efficiencies in QA for Salesforce and other applications.•Collaborate with product designers, end-users, and other team members to refine and understand outcomes and AI use cases.•Collaborate with other team members to brainstorm ideas for prototyping to test and solution for use cases identified and prioritized.•Execute standard to complex tasks in the application development life cycle using languages like Apex, JavaScript, Python, etc., etc., relevant to the core applications (Salesforce, Billing Platform, etc.) and connected or integrated apps (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.). •Perform unit tests for your builds and collaborate with Product Designers and other team members to create accurate and quality test scripts for automated and manual testing.•Analyze, troubleshoot, and debug systems for standard issues•Be an AI change agent in your team to gain team buy-in for adopting use of AI agents to save time, reduce waste and improve efficiency to deliver value to customers faster•Create and maintain technical documentation for all builds and AI Agents produced•Onboard, mentor and coach Junior - Intermediate application engineers and your peers – including peer reviewing their work, providing feedback, approving pull requests and providing guidance as needed. •Perform other tasks and duties as assigned Qualifications we are looking for -Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources. •Experience creating intelligent process automations using tools like Power Automate or others•Solid experience creating test automations for Salesforce and other platforms•Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc.•Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.)•Proficient in DevOps processes and tools (e.g., Copado, AutoRabit)•Proficient in GITHUB and troubleshooting standard versioning and DevOps issues•Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions•Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT)•In-depth understanding of Salesforce data models, security, and governor limits•Excellent organization, critical-thinking and self-management skills•A continuous learner – you must enjoy acquiring and sharing knowledge and wisdom with others•Solid Team player and coach to partner with cross-functional teams and other areas of practice like BA, QA & Operations•Communicates standard - complex ideas, anticipates potential objections and persuades others, often at team level, to adopt a different point of view•Proven experience as a great Intermediate Application Engineer•Certifications:oSalesforce Certified Agentforce SpecialistoSalesforce Certified Platform Developer I & II (required)oSalesforce Advanced Administrator certification (required)oSalesforce Certified Application/Systems Architect (desired)•BSc/BA in Computer Science, Engineering, or a related field (or equivalent work experience) Bonus points for: -Experience building AI Agents on other AI Platforms•Experience being part teams that operated using the Product Operating Model•Experience working on a SaaS product•Experience with Salesforce Lightning Design System (SLDS) or other UI frameworks like React, ___, or Angular•Standard understanding of Salesforce Sales Cloud, Service Cloud, Revenue Cloud, Agentforce, and Salesforce Einstein•Experience working with AWS, Azure, or other cloud platforms.•Experience working with Service-Oriented Architecture (SOA) and SaaS product development•Knowledge of SAML, OAuth, and OpenID Connect for authentication and authorization•Experience with on-call responsibilities for production-grade systems.•Understanding how to solve the dysfunctions of a team (trust, conflict, commitment, accountability and team results) $121,000 - $135,000 a yearPointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. Join the team as our next Oracle Fusion Consultant, Financial This position is needed to join our Enterprise Application Development and Operations team as Oracle Fusion Consultant. As a Oracle Fusion Consultant, this role is expected to architect, design, develop, configure, test and support the Oracle Fusion Cloud ERP applications involving Cloud AR, Collections, Cash Management and Revenue management Cloud Service systems that supports all the key business processes involving Finance, quote, Billing, AR, Revenue, Collections & Accounting teams. The ideal candidate should be a self-starter, have a solid analytical mindset, excellent interpersonal communications, diligent time management skills, be team-oriented and have a strong work ethic. Lastly you work well under pressure to meet ongoing and overlapping deadlines within short time constraints. This role is expected to be an SME in Oracle Cloud Fusion Billing, AR, Revenue Cloud Service, product and pricing config, Cash application and collection processes integrated with multiple upstream usage systems and downstream systems. Able to understand and manage Twilio’s entire I2C landscape in partnership with the Global Accounting and billing teams to drive system integration, reporting, automations and innovation. You will gather requirements, plan, architect, design, configure, develop and test the I2C processes in Oracle Cloud Fusion ERP. You need to have an end- end understanding of Twilio’s multiple billings platforms and build scalable systems for Acquisitions, Work on enhancements and key compliance related projects. In this role, you’ll: • Architect, Design and develop platform/product extensions, as per Oracle SAAS delivery methodology, that meets the additional functionality specified by the Business team., • Conduct design workshops, build proof of concepts, prototype of a working model for the effective design sign-off from the business, • Learn the skills required to translate business problems into technical solutions as per Oracle fusion cloud AR and Revenue Cloud Service product roadmap., • Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports by using Oracle Transactional Business Intelligence (OTBI), Oracle Business Intelligence Publisher (BIP), etc, • Plan, Design, develop, test and deploy Integrations involving systems like Oracle Fusion Cloud AR, Revenue Management Cloud Service, Highradius, Monkey, Salesforce, etc, • Develop and deliver cost effective workflows per business requirements - to create journals, invoke SaaS APIs, to upload monthly usage billing, create reports for critical month end processes, • Use developer tools and events for performing data loads and amendments, • Configure and develop payment integrations to invoke APIs and create payments with external banks, payment platforms., • Manage KLO, upgrades, stories in sprint delivery, • Mentor and lead junior consultants in the team to enable them to make project deliverables., • Provide support to the business team with the adoption approach around CPQ, QTC process, • Develops and executes system conversion and implementations. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Strong experience in AR, with additional knowledge of cash management and purchasing processes., • Strong experience with Oracle Fusion., • Proven ability to configure systems and provide actionable suggestions to stakeholders., • Strong analytical and problem-solving skills with attention to detail., • Excellent communication and collaboration skills to engage effectively with diverse teams and stakeholders. Desired: • Bachelors in Finance or Engineering, • Oracle Fusion AR certification, • Oracle Fusion RMCS certification This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C: $ $114,600.00- $143,300.00, • The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location., • Applications for this role are intended to be accepted until 10/30/2025, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

ROLE: Director, Finance & Operations LOCATION: Remote POSITION TYPE: Exempt, Full-time TRAVEL REQUIREMENT: 5% START DATE: ASAP REPORTS TO: Chief of Staff and Strategy ROLE OVERVIEW Democrats for Education Reform (DFER) is seeking a Director of Finance & Operations to direct and oversee the integrated management of all organizational aspects related to the operational infrastructure, finance and accounting, and human resources functions for our multi-entity organization, which includes a 501(c)(3), 501(c)(4), and Political Action Committee (PAC). This includes direct responsibility for accounting, finance, cash flow, budgeting, internal and external audits, and legal and management reporting. This role is a key strategic partner to the executive team, providing the financial insight necessary to advance the organization's mission. You will: • Lead efforts to manage the organization's financial resources, supporting its commitment to advancing its mission through strategic fiscal planning, strong financial reporting and analysis., • Sustain robust financial systems and internal controls to safeguard assets, ensure compliance, and provide accurate and timely financial data to support strategic decision-making., • Provide strategic financial guidance and support to the executive leadership team, department heads, and program staff on budgeting, forecasting, and fiscal management., • Lead the annual audit and 990 preparation process, serving as the primary liaison with external auditors., • Sustain organizational operations, including IT hardware and technology tools, along with contract management., • Lead all aspects of human resources, including benefits, compensation strategy, recruitment, hiring, onboarding, offboarding, investigations, maintaining and implementing policies., • Manage a team of staff and consultants: FT staff accountant (1), PT HR Director (1), PT HR Manager (1), along with various consultants (example: external auditors, IT consultant). WHO WE ARE Democrats for Education Reform (DFER) is a national political organization that supports elected Democrats and candidates for office who seek to expand policies and practices that work well for America’s students and confront those that do not. We prioritize students and families, especially low-income students and students of color who should be better served by our country’s public education system. DFER partner Education Reform Now Advocacy (ERNA) is an advocacy group that advances education reform measures through empowering community leaders to support our legislative and political advocacy work. ERNA keeps constant pressure on legislators to champion high-quality public education. DFER partner Education Reform Now (ERN) is a nonpartisan think tank that promotes increased resources and innovative reforms in K-12 public education, particularly for students of color and students from low-income families. WHAT WE DO 1. Support for Forward-Thinking Education Leaders — In an approach that is markedly different from our peers and partners in the field, DFER engages directly with candidates and elected officials to empower them to advocate for education policies that focus foremost on serving students. Our partner organization, Education Reform Now, does work that involves policy research, analysis and education that helps policy makers at all levels understand complex education issues and make informed decisions., 2. Informing the Education Debate — Our coalition work reflects the breadth of our policy priorities. We work collaboratively with organizations and our community networks to create an education system that serves and is held accountable to all students and families., 3. Targeted Interventions and Rapid Response — DFER’s reach, from the most local district relationships to state and federal policymakers, enables us to respond quickly to the changing landscape and policy trends. Activities vary significantly from project to project and may include training, policy analysis, public engagement, electoral and issue advocacy, and policy guidance for elected officials and local advocates. KEY RESPONSIBILITIES Strategic Financial Partnership • Act as a strategic partner by developing and delivering forward-thinking, usable financial reporting and dashboards that translate complex data into actionable insights for program, development, and advocacy staff., • Continuously evaluate the status of short and long-term strategic financial objectives and provide advice on the financial implications of business activities., • Provide timely and accurate analysis of budgets, financial trends and forecasts., • Establish and maintain strong relationships with senior executives so as to identify their needs and provide responsive reporting and financial strategies., • Manage cash flow and forecasting; optimize the handling of banking relationships and initiate appropriate strategies to enhance cash positions. Multi-Entity Financial Management, Accounting, and Controls • Ensure that effective internal controls are in place and ensure a safeguarding of assets, compliance with GAAP and applicable federal, state and local regulatory laws and rules for financial and tax reporting., • Maintain a cost sharing allocation model to accurately distribute costs across the entities; ensure proper implementation of cost share and grant agreements; establish processes to monitor the program activity for compliance with grant agreements., • Maintain separate financial records for each entity while producing consolidated financial statements for organizational leadership and the Board., • Manage intercompany transactions, allocations, cash settlements and transfers, ensuring they are properly documented and comply with all legal restrictions., • Ensure the timely and accurate processing of accounts payable, accounts receivable, payroll, and support the Development team with grants administration., • Ensure cash flow is appropriate for the organization’s operations for national, the states and projects (including fiscal sponsors)., • Partner with external auditors to execute the annual audit process and prepare and file all required regulatory reports, including Form 990, Form 990-T, Form 1120-POL, and state charity and PAC reports in a timely and accurate manner., • Evaluate, implement, and manage financial systems and software (such as Netsuite) to enhance operational efficiency. Multi-Entity Budget & Management Reporting • Manage processes for financial forecasting, reporting, including leading the annual organization budgeting and planning process, • Prepare monthly financial statements, financial packages, and other informational reports/analysis., • Monitor financial performance against budget, analyze variances, and provide actionable insights to support national departments, state chapters, and special projects., • Provide financial data and analysis to support grant proposals and donor reports for the Development team and to ensure programmatic compliance. Business Operations Management • Oversee the organization's IT infrastructure, including hardware, software, and cloud-based technology tools., • Manage business insurance, contracts, and other operational compliance requirements (office leases, co-working agreements, vendor contracts)., • Ensure cross-functional collaboration by partnering closely with other departments to streamline processes, implement organization-wide best practices, and ensure operational support for mission delivery. Human Resources • Lead all aspects of recruitment, hiring, onboarding, professional development, and offboarding processes., • Administer and continuously evaluate the employee benefits program, including its compensation strategy., • Maintain, update, and implement the Employee Handbook and all HR policies. Ensure policies are communicated effectively and applied consistently., • Serve as a trusted resource for staff and managers. Conduct confidential investigations when necessary and provide guidance on performance management and conflict resolution. The ideal candidate will possess the following qualifications and skills: • Bachelor’s degree in Accounting, CPA certification desirable., • 7+ years of progressive financial and operations leadership roles, with at least 3-5 years in a multi-entity nonprofit environment, managing budgets over $10 million, and extensive experience with intercompany transactions., • Must have direct, hands-on experience managing both HR functions (benefits, compensation, employee relations, compliance) and IT/operations (technology infrastructure, vendor management, facilities)., • An experienced people manager, • Proven experience leading annual audits., • Proficiency with NetSuite accounting software., • Proficiency with Paylocity HCM software., • Strong interpersonal skills and the ability to translate complex financial information for all levels of comprehension., • Commitment to Equity: A demonstrated commitment to advancing educational equity and excellence for all students. COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Democrats for Education Reform welcomes applications from all, and strongly encourages women, people of color, people with disabilities, immigrants, refugees & LGBTQ people to apply for this position. We are committed to maximizing the diversity of our organization and recruiting a team that reflects the diversity of the students we serve. Applicants must be legally authorized to work for any employer in the United States and will be required to submit proof of eligibility. We are unable to sponsor or take over sponsorship of an employment visa at this time. COMPENSATION The base salary range for this position is $165,000 - $185,000. DFER is proud to offer excellent benefits: health, vision, and dental coverage; flexible spending plan; life insurance; short- and long-term disability insurance; 401K plan with a match plan; flexible spending/benefits plan; paid family leave; paid time off (vacation, sick time, floating holidays, and all National holidays).

Join AutogenAI – Revolutionizing Proposal Writing with generative AI AutogenAI is a leader in generative AI SaaS, transforming how organizations draft and optimize winning proposals through cutting-edge natural language processing technology. We are one of the fastest-growing AI companies in the world, expanding rapidly to meet the increasing demand for AI-driven solutions across industries. Our innovation stems from a belief that language AI technology will revolutionize business communication over the next decade. We empower our clients to grow faster and more efficiently by delivering AI language engines customized to their needs that save time, improve content quality, and increase win rates in highly competitive markets. AutogenAI is a company where everyone can have a career-defining experience and success is achieved by fostering a culture where innovation and ambition thrive. As we scale, passionate professionals are invited to join our journey of innovation, helping shape the future of AI-powered business solutions. You've spent years mastering proposal development. You understand compliance matrices, scoring criteria, and review cycles in ways most people never will. You've navigated procurement bureaucracy, managed impossible deadlines, and turned vague requirements into winning narratives. Now imagine your methodology becoming the foundation for how thousands of proposal teams work. AutogenAI created the category of AI-powered proposal development. We weren't first to market - we invented the market. While others are still trying to figure out how to apply generic AI to proposals, we've been building purpose-built linguistic engines specifically for proposal development since before ChatGPT existed. We need battle-tested proposal professionals who can translate hard-won expertise into intelligent workflows. Not technologists trying to learn proposaling. Not consultants who think traditional methodology is the ceiling rather than the foundation. Your expertise matters more than your credentials. We don't care if you're APMP certified or Shipley trained - we care if you've lived through 100+ competitive evaluations and can tell us what actually drives win rates versus what the textbooks say. We care if you can see where the industry is going, not just where it's been. This isn't a lateral move into sales support. This is your expertise becoming product capability. Your process knowledge influencing platform architecture. Your voice shaping how AI understands proposal development. The Role: Principal Proposal Solutions Consultant You'll work as a domain expert alongside our sales team, demonstrating how AutogenAI supports the full end-to-end proposal lifecycle for enterprise customers. This is an expert-to-expert role focused on showing proposal teams how they'd actually use our platform to capture, plan, create, review, and submit winning proposals What This Role Is: • Working hand-in-hand with Sales on new business acquisition, • Translating your proposal methodology into platform workflows and demo narratives, • Engaging prospects from opportunity qualification through evaluation and proof of concept, • Influencing product roadmap based on proposal workflow intelligence, • High visibility with enterprise proposal directors, capture managers, and C-suite buyers What This Role Isn't: • Security/integration architecture (we have Technical Pre-Sales for infrastructure, compliance, and systems integration), • Primary owner of implementation or post-sales onboarding (Customer Success leads delivery post-deal, though you may lend expertise on complex situations), • Generic solutions consulting (you're a domain specialist, not a generalist) Geographic Scope: This role supports US opportunities. Our UK and EMEA markets are managed by dedicated resources in region. • Workflow & Use Case Design, • Translate proposal team processes into AutogenAI workflows, prompting strategies, and content generation paths, • Engage peer-to-peer with proposal professionals, understanding scoring criteria, proposal structures, and review cycles, • Create solution narratives demonstrating how the platform fits their proposal methodology and delivers measurable cycle time reduction, • Success metric: Prospects should clearly articulate how AutogenAI changes their proposal process after your engagement, • Customer Demo Development, • Build customer demos using prospect's actual RFP and supporting materials in our demo environment - giving them the full feel for how the platform fits their specific proposal requirements, • Showcase real proposal lifecycle stages: capture, planning, RFP parsing, content creation, review cycles, compliance checks, and submission, • Maintain demo asset library designed to show industry-specific value, • Success metric: Demo environments should reflect prospect's actual proposal complexity and workflows, • Sandbox & Hands-On Evaluation Environments, • Configure and manage short-term evaluation environments for hands-on testing, • Build out sample data, templates, prompts, content libraries, and governance settings, • Provide platform capability training to prospective users, extending the customer demo into a hands-on environment where they can experience the platform firsthand, • Support structured proofs of concept to validate solution fit and build internal champions, • Success metric: 70%+ of PoC participants report AutogenAI would improve their proposal quality or efficiency, • Competitive Positioning & Evaluation Management, • Articulate AutogenAI's differentiation against content management platforms, proposal automation tools, and adjacent solutions, • Handle competitive evaluations and bakeoff scenarios with confidence in our unique capabilities, • Provide intelligence on competitive positioning, feature gaps, and market messaging, • Success metric: Win competitive evaluations where prospect has conducted fair side-by-side assessment, • Deal Cycle Support, • Partner with Account Executives from opportunity qualification through close, • Lead expert-to-expert conversations with proposal managers, proposal directors, capture managers, and procurement teams, • Collaborate with Technical Pre-Sales to ensure solution design aligns with validated architecture and security parameters, • Success metric: 80%+ advancement rate from qualified demo to evaluation stage, • Product & Feedback Collaboration, • Jump into sprints and product development initiatives with frequent consultation with the Build Team, • Provide structured product feedback informed by proposal workflows, competitive signals, and deal cycle insights to ensure we're delivering relevant solutions to user needs, • Identify recurring feature requests and solution gaps to support roadmap prioritization, • Represent the voice of proposal practitioners internally and help level up proposal knowledge across the sales organization, • Success metric: Your feedback should drive at least 2-3 roadmap items per quarter, • Domain Expertise:, • Deep understanding of proposal strategy, scoring criteria, and proposal lifecycles across multiple pursuit types, • Credibility to engage peer-to-peer with enterprise proposal directors, capture managers, and proposal center leadership, • Real-world scar tissue from competitive environments - we value what you've learned from losses as much as wins, • Process Translation Skills:, • Ability to break down complex proposal processes into discrete workflow steps, decision points, and content generation paths, • Experience mapping tools and systems to proposal team operating models, • Comfort translating process knowledge into software requirements and configurations, • Technical Aptitude:, • Comfort learning and working with enterprise software platforms quickly, • Ability to set up realistic demonstration environments that reflect actual proposal workflows, • Capability to troubleshoot basic technical issues and communicate effectively with engineering teams, • Quick learner who can master new platform capabilities and translate them into customer value, • Demo Craft & Storytelling:, • Skilled at building targeted demonstrations that go beyond feature presentation, • Ability to adapt messaging and depth based on stakeholder role (practitioners vs. executives vs. procurement), • Comfort presenting complex workflows in digestible, compelling narratives, • Commercial Mindset:, • Curious, pragmatic, and comfortable operating in a fast-moving scale-up environment, • Understanding of sales cycles, deal qualification, and pipeline management, • Ability to prioritize competing demands and juggle multiple evaluations simultaneously, • Stakeholder Influence:, • Confident engaging with senior decision-makers and domain experts, • Skilled at building consensus across diverse stakeholder groups, • Comfortable challenging assumptions and pushing back constructively when needed, • Experience: 7+ years in proposal management, technical writing, capture management, or proposal consulting roles within complex or regulated industries. You should have made significant contributions to competitive proposals with documented success., • Platform Learning Ability: Demonstrated ability to quickly learn and master enterprise software platforms, set up demonstration environments, and translate software capabilities into customer value. You don't need to be a developer, but you should be comfortable working with technology and learning new tools rapidly., • Track Record: Proven success producing high-quality responses, winning competitive evaluations, and working across multiple stakeholders. Ability to articulate your impact on win rates, cycle time, or quality metrics., • Communication Skills: Confident presenting to senior stakeholders, facilitating expert-to-expert discussions, and adapting technical depth to audience., • Education: Bachelor's degree or equivalent experience in relevant fields such as Communications, Business, English, Law, Journalism or Technical Writing. Industry Background: Direct experience in proposal-intensive sectors: • Federal government contracting (especially Defense, Aerospace, or Intelligence), • State & local government, • Infrastructure & engineering, • Professional services consulting Competitive Environment Experience: Track record working in highly competitive proposal environments where win rates matter and differentiation is hard. Forward-Thinking Perspective: Interest in where proposal development is heading, not nostalgia for where it's been. Comfortable with ambiguity and rapid evolution. Platform Familiarity: Previous experience evaluating, implementing, or using proposal automation tools, content management systems, or AI-powered writing platforms. Compensation and Benefits: • Competitive Salary: $110,000 - $135,000 depending on specific experience and qualifications relevant to the role., • Performance Bonuses: Opportunities for performance-based incentives, • Stock Options: Meaningful equity in the company., • Comprehensive medical/dental/life insurance: Insurance coverage for individuals and families partially paid by the company as well as opportunity to participate in pre-tax health Flexible Spending Account., • Retirement Plan: Ability to invest your pre-tax dollars in a 401(k) retirement plan with company matching contributions., • Paid Time Off: Unlimited vacation (Yes, you read right!), • Flexible Work Options: Hybrid working, with 2 days per week in our buzzing NYC Midtown office, • Paid parental leave: 16 weeks if you’ve just given birth, 4 weeks if your partner has just given birth (after one year of year of service), • Additional Perks: Your choice of laptop (Mac or Windows), regular company events to connect with teammates, and opportunities for continued professional development. These aren’t just principles we print and forget – they’re how we work, how we treat each other, and how we deliver for our customers. They shape the company we are, and the one we aspire to become. • Customers, Always: Everything starts with our customers. We walk in their shoes, speak their language, and build for their delight and success. We win when they win., • Make It Happen: We move fast and take ownership. No waiting, no red tape – just action, urgency, and focus on outcomes. We ask for forgiveness, not permission., • Learn and Invent: We stay curious. We learn what we can from past masters - and make up the rest. Change is constant, and so is our growth., • Act Like Owners: Titles don’t solve problems - people do. We own challenges, break the rules when it’s necessary, and focus on what matters., • Turn It Up to 11: There is no “Good enough”. We raise the bar, push boundaries, and keep building. There’s always a next level., • Lead With Respect: We listen first, speak honestly, and value every perspective. Integrity, follow-through, and kindness matter., • Build Trust Through Transparency: We default to openness. We give feedback, share information, and assume positive intent - no secrets, no silos. AutogenAI is an merit-based equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

BCMC is looking for individuals with mid-level ServiceNow Developer experience to support customer environment operations. These are REMOTE positions. Responsibilities may include, but are not limited to: • Supports the technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment, • Assist with the design, prototype, implement, test, and deploy business rules and technical solutions, • Develop custom integration components and integrate legacy systems with platform using mid-server and other relevant technologies, • Document, maintain and update policies, procedures and controls for the platform operation and software development life cycle while promoting agile development., • Designs and develops new ServiceNow applications and services Required Skills: • U.S. Citizenship, • Must be eligible for a DoD Secret Clearance, • Knowledge of the principles, methods, and techniques used in ServiceNow development, • 3-5 years of directly relevant software development experience, • Minimum 2 Years' experience with ServiceNow development, • Experience with process and solution integration, workflow design/configuration, and reporting, • Experience with Integration components (SSO, LDAP, e.g.) and web technologies (XML, HTML, JavaScript, and Web Services) Desired Skills: • Experience supporting Intelligence, DoD, or DHS Customers Required Education: Bachelor’s degree in Computer Science, Information Systems or related technical field. Desired Certifications: ServiceNow Certified System Administrator ServiceNow Certified Application Developer Our Company Overview: Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients. Benefits Extremely competitive salary 95% employer paid for employee medical, dental, & vison coverages 100% employer paid for employee life, STD & LTD disability coverages 401k with company match and profit sharing Flexible Spending Account (FSA) for dependent & health care 11 standard holidays & 3 weeks of annual leave

Position Description: ServiceTrade is the leading provider of software as a service (“SaaS”) applications for commercial service contractors. Our customers use ServiceTrade’s mobile and web applications to streamline service operations and engage customers online to earn revenue growth averaging over 23% year-over-year. We’re seeking a motivated and skilled Senior Product Manager to join our growing team. This role bridges product execution with strategic leadership—balancing hands-on product ownership with cross-functional collaboration. You’ll lead initiatives for high-impact features, partnering with engineering, design, customer success, and go-to-market teams to drive adoption and deliver measurable outcomes. Why ServiceTrade: We’re a mission-driven company helping essential businesses thrive—bringing modern tech to the mechanical and fire protection service industries. As a Senior Product Manager, you’ll work on meaningful problems, enjoy a high-trust, high-ownership environment, and help shape the future of our integrated product suite. What sets us apart? Our product is a true GAME-CHANGER that provides our customers a massive ROI and keeps them on the leading edge of the industry. Key Responsibilities and Activities: • Drive Product Strategy & Execution: Lead strategic planning and tactical delivery for key product areas that are central to our integrated ecosystem., • Own the Roadmap: Define, refine, and prioritize features that support ServiceTrade’s mission to help commercial service contractors grow their business., • Customer & Market Discovery: Serve as the voice of the customer by engaging with users, prospects, and partners to deeply understand their workflows and pain points., • Cross-functional Collaboration: Partner with Engineering, UX, Sales, Customer Success, and Marketing to align product plans with business goals and customer needs., • Product Development Leadership: Guide day-to-day development activities including backlog grooming, sprint planning, and UAT. Ensure clear, actionable stories and requirements., • Thought Partnership: Collaborate closely with senior leadership to inform product strategy and influence long-term vision., • Industry Awareness: Track market trends, competitors, and emerging technologies to help ServiceTrade stay ahead of industry needs and disruptions. Knowledge and Skills: • 5+ years of SaaS product management experience with a record of successful product delivery, adoption, and impact, • Strong technical acumen; comfortable engaging with engineers on architecture, APIs, mobile platforms (iOS/Android), and integration concerns, • Strategic thinker who can dive deep into details without losing sight of business goals, • Excellent communicator across technical and non-technical stakeholders, from frontline teams to executives, • Equally comfortable interviewing a customer or working with a software engineer on technical requirements, • Versed in agile (lowercase “a”) development with a bias for action and adaptability, keeping a strong strategic compass while quickly and enthusiastically adapting to changing tactical conditions, • Strong customer orientation and ability to translate insights into product innovation, • Proactive, self-starting problem solver who takes ownership and initiative, knowing when to dive deep independently and when to pull in expertise, • Comfortable navigating evolving priorities in a growing company and enjoy having the autonomy to shape solutions Nice to Have: • Familiarity with mobile product development and workforce productivity tools, • Experience working with field service management or inspection automation products, • Background in scaling product capabilities across platforms and partners What does ServiceTrade do? Founded in 2012, ServiceTrade is the software platform for commercial mechanical and fire contractors. More than 1,300 contractors use ServiceTrade to increase profit and deliver more work during a persistent skilled labor shortage by improving service and project operations, helping technicians be more productive and do their best work, selling more service and inspection agreements, and growing customer loyalty. Over 10% of the commercial or industrial buildings in the United States are serviced by contractors using ServiceTrade to manage 13 million equipment assets and invoice more than $7.5 billion of service-related commerce. Ok, so why should I care about that? Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It’s why we get excited about serving a market that you might never have thought about before. What kind of working environment do you have? We’ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our ___ page. What kind of benefits do you offer? • Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions Dental and Vision through Unum, • Flexible Spending Account and Dependant Care Account, • Company-paid Life insurance, STD and LTD, • Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance, • 401(k) with up to 3% employer match and NO vesting period, • Flexible PTO policy, • 10 company holidays, • Parental Leave, • Paid Time Off for Volunteering, • Employee Reimbursement Program to use for well-being, technology and/or professional development #LI-Remote EEO Statement: ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered. (AL, AR, AZ, CA, CO, CT, DE, FL, GA, IL, IN, KY, MD, MI, MN, MO, NC, NH, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA) Please Be Aware of Recruiting Scams To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website , and through ___. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do ___. PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time. The Customer Success Consultant – Strategic Accounts is a trusted advisor responsible for driving adoption, value realization, and long-term success for a focused portfolio of high-value strategic customers. These customers receive a more personalized and proactive level of service, including quarterly Strategic Review meetings, collaborative Success Planning, and tailored support for budget planning efforts. This role is ideal for professionals with a strong background in customer success, account management, or consulting—particularly those who thrive in high-touch, relationship-driven environments. You will work closely with strategic U.S. and/or North American clients to align Granicus solutions with their evolving goals, ensuring they achieve measurable outcomes and remain long-term partners. #Costa Rica \n What your impact will look like here • Strategic Customer Engagement, • Serve as a dedicated strategic advisor to a smaller, high-impact book of business., • Conduct quarterly Strategic Review meetings with each customer to assess progress, align on goals, and identify new opportunities., • Develop and maintain shared Success Plans that outline customer objectives, key milestones, and success metrics., • Provide annual Budget Planning Documents to support customers in securing internal funding and planning for future investments., • Customer Success Management & Strategy, • Act as the primary point of contact for strategic customers, ensuring a seamless experience across onboarding, adoption, and renewal., • Collaborate cross-functionally with Sales, Implementation, and Support to resolve issues and deliver value., • Analyze customer usage data and engagement metrics to inform proactive outreach and strategic recommendations., • Monitor customer health and implement mitigation strategies to reduce churn risk., • Growth & Expansion, • Identify and nurture expansion opportunities through consultative conversations and strategic planning., • Partner with Sales to co-develop account growth strategies and support upsell/cross-sell initiatives., • Present tailored value propositions to executive stakeholders., • Ability/experience in ability to assist in RFP response process as well as to present in a finalist capacity to a customer, • Customer Advocacy & Experience, • Champion the voice of the customer internally, advocating for product enhancements and service improvements., • Contribute to customer reference programs and success story development., • Stay current on Granicus product updates, industry trends, and best practices in customer success., • Customer Success Operations, • Maintain accurate and up-to-date records in CRM and customer success platforms., • Follow standardized processes while contributing to continuous improvement initiatives., • Track and report on key performance indicators, including engagement, satisfaction, and retention. You will love this job if you have • 3–5+ years of experience in customer success, account management, or consulting, preferably with strategic or enterprise clients., • Proven ability to manage executive relationships and lead strategic planning conversations., • Strong analytical skills and comfort with data-driven decision-making., • Excellent communication, presentation, and interpersonal skills., • Experience with CRM systems (Salesforce preferred) and customer success tools., • PERFORMANCE METRICS, • Strategic Review completion rate and quality, • Success Plan adoption and alignment with customer goals, • Customer satisfaction and Net Promoter Score (NPS), • Retention and renewal rates, • Product adoption and usage growth, • Expansion revenue and opportunity identification \n Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program., • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team • We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture • At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. • A few culture highlights include – Employee Resource Groups to encourage diverse voices, • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population The Impact • We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact ___. Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

Description Title: Owner’s Representative Employee Status: Full Time - Exempt Salary: Grade 4 Starting range of $70,600 - $79,400 | Tier 1 cities Reports to: Lead Owner's Representative Department: Real Estate Solutions Location: Chicago, IL Hybrid: In office T/W | WFH M/Th/F Department Function: Facilities expertise is a critical resource that’s often beyond the reach of nonprofits serving communities with limited resources. IFF works hard to change that. For more than 25 years, IFF has specialized in creative Real Estate Solutions (RES) that help nonprofits achieve their growth goals and best serve their communities. IFF’s clients include human services agencies, supportive housing providers, schools, health clinics, arts organizations, and community centers. RES takes the time to understand the nonprofit leadership’s vision and become their trusted advisor when it comes to making real estate decisions with more confidence. RES also works closely with municipalities and community-serving groups to help provide solutions to nonprofits in under-resourced communities. Because the needs of nonprofits are unique, RES has developed a specialized team of real estate specialists to support nonprofits in every step of the way, from the early stages of a project to feasibility analysis, facility condition assessments, site search and due diligence for property acquisition, all the way through construction and project closeout. RES also collaborates internally across departments to build nonprofit capacity in targeted sectors and through programmatic initiatives. RES is part of IFF’s Core Business Solutions which is a cross-cutting team that sits at the nexus of nonprofits, communities, and IFF technical knowledge. The group provides thought leadership and expertise to drive corporate strategy across markets. The primary business units in Core Business Solutions are Capital Solutions, Real Estate Solutions, Community Development Solutions, Home First, Legal and Compliance. The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset-rich and as experts in their own stories. Basic Job Function The Owner’s Representative (OR) manages facility design and construction phases on behalf of our nonprofit clients for their renovation and new construction projects. The OR participates in projects led by other RES staff, as well as directly coordinates and manages several small- to large-sized projects and project teams simultaneously under the supervision of the Director of Real Estate Solutions, and in close connection with the Director of Consulting for Design and Construction. The OR also participates in departmental planning meetings and supports the work of the Senior Vice President and other RES staff as necessary to further IFF’s mission. Core Responsibilities: 1. Conducts facilities assessments of clients’ existing buildings and potential new buildings to assess major systems, layout, structure and suitability for program purposes. The OR analyzes data collected and provides written and visual recommendations for modifications or improvements., 2. Supports project managers with budgeting of project scenarios for feasibility work., 3. Leads predevelopment work clients including procurement of architect, consultants, and estimator/construction manager. Creates overall development budget and timeline for projects., 4. Coordinates services of architects and engineers and other professionals in connection with the design phase of projects. Ensures that such professionals are providing services according to the project criteria set, and the project schedule and budget., 5. Supports owner in coordination and deployment of assembled funding and financing sources, during preconstruction and construction phases., 6. Coordinates all aspects of owner interests during the construction phase of assigned projects, ensuring that project goals and milestones are met, including: • Soliciting bids from various real estate professionals and vendors for work on projects. Evaluating and making recommendations on bids and negotiating terms of work., • Coordinating predevelopment work associated with projects including the procurement of architect, consultants, and an estimator/construction manager. Creates overall development budget and timeline., • Assists with the negotiation of construction contracts and architectural contracts., • Reviews architectural plans, construction drawings and performance specifications ; identifies areas for cost savings and works with architects to produce plans that meet clients’ budgets., • Manages relationships with contractor and architect during construction, attends construction meetings, reviews and keeps track of shop drawing submittals, reviews and approves change orders, manages project-related accounting, and works toward resolving construction-related disputes that arise, • Monitors projects against their plan, schedule, and budget. Identifies and anticipates project challenges and facilitates and guides solutions to ensure that the projects are completed as planned. Regularly visit project sites., • Advises clients, architects, and contractors on equitable procurement procedures in support of the economic and racial justice goals of the clients and IFF., • Keeps the client and IFF team members apprised of progress through regular written and verbal communication. Prepares and makes presentations for clients and team members; represents RES at meetings. 7. Participates in department knowledge sharing and training efforts by making presentations, conducting research, and participating on committees in support of department performance goals., 8. Maintains required job knowledge and skills and core professional competencies. Attends and participates in required educational programs and staff meetings., 9. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 10. Performs other duties as assigned. Requirements Core Responsibilities: 1. Conducts facilities assessments of clients’ existing buildings and potential new buildings to assess major systems, layout, structure and suitability for program purposes. The OR analyzes data collected and provides written and visual recommendations for modifications or improvements., 2. Supports project managers with budgeting of project scenarios for feasibility work., 3. Leads predevelopment work clients including procurement of architect, consultants, and estimator/construction manager. Creates overall development budget and timeline for projects., 4. Coordinates services of architects and engineers and other professionals in connection with the design phase of projects. Ensures that such professionals are providing services according to the project criteria set, and the project schedule and budget., 5. Supports owner in coordination and deployment of assembled funding and financing sources, during preconstruction and construction phases., 6. Coordinates all aspects of owner interests during the construction phase of assigned projects, ensuring that project goals and milestones are met, including: • Soliciting bids from various real estate professionals and vendors for work on projects. Evaluating and making recommendations on bids and negotiating terms of work., • Coordinating predevelopment work associated with projects including the procurement of architect, consultants, and an estimator/construction manager. Creates overall development budget and timeline., • Assists with the negotiation of construction contracts and architectural contracts., • Reviews architectural plans, construction drawings and performance specifications ; identifies areas for cost savings and works with architects to produce plans that meet clients’ budgets., • Manages relationships with contractor and architect during construction, attends construction meetings, reviews and keeps track of shop drawing submittals, reviews and approves change orders, manages project-related accounting, and works toward resolving construction-related disputes that arise, • Monitors projects against their plan, schedule, and budget. Identifies and anticipates project challenges and facilitates and guides solutions to ensure that the projects are completed as planned. Regularly visit project sites., • Advises clients, architects, and contractors on equitable procurement procedures in support of the economic and racial justice goals of the clients and IFF., • Keeps the client and IFF team members apprised of progress through regular written and verbal communication. Prepares and makes presentations for clients and team members; represents RES at meetings. 7. Participates in department knowledge sharing and training efforts by making presentations, conducting research, and participating on committees in support of department performance goals., 8. Maintains required job knowledge and skills and core professional competencies. Attends and participates in required educational programs and staff meetings., 9. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 10. Performs other duties as assigned. Performance Measures: 1. Successfully completes assigned projects according to goals set for each project and the RES’ policies and practices., 2. Achieves and maintains the highest quality of work product and level of excellence for clients., 3. Demonstrates effective communication, including listening and through written reports and oral presentations., 4. As part of a client-facing consulting position, demonstrates effective thought partnership with all clients., 5. Approaches work with a “growth” mindset, demonstrating a commitment to continuous improvement through effort, learning and persistence., 6. Approaches work with passion, curiosity and inquisitiveness, proactively seeks solutions to identified issues and challenges relating to assigned projects and departmental processes., 7. Prepares timely, accurate and comprehensive analyses and reporting., 8. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 9. Models personal accountability that promotes ownership and engagement., 10. Builds and maintains effective working relationships with colleagues, clients, peers and team members., 11. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community., 12. Achieves a high level of satisfaction with both internal colleagues and external contacts. Position Qualifications: Education: Bachelor’s Degree required, preferably in architecture, engineering, construction management or similar. Previous Experience: At least two years’ experience in applicable fields required. Additional Requirements: Travel is required. The Owner’s Representative may be required to work throughout IFF’s footprint . Travel to other IFF offices may periodically be required to support the staff working in those markets. The OR will visit and inspect abandoned buildings, vacant lots, and construction project sites. Occasional evening and weekend work may be required. Standard Benefits: • Medical, dental, and vision insurance, • Paid time off, • 401(k) retirement plan with employer contribution, • Life Insurance, • Short and long term disability Work-Life Balance Benefits: • Hybrid workplace, • Summer Fridays Employee Development Benefits: • Professional development stipend, • Mentorship program Miscellaneous: • Wellness programs, • Employee assistance, • Referral Bonuses IFF does not offer the following: • relocation package, • 100% remote, • provide sponsorship to applicants who require or will require a work permit. Check off only some boxes in the requirements listed above. Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply. Application Instructions: Please visit the Careers section of our website to apply online. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

About the Role: Join our team as a Healthcare Customer Service Advocate, where you will play a crucial role in taking member services calls in relation to policy management, benefits and claim inquiries. You will be a valued member of the team, providing exceptional customer service to our clients and members by ensuring their satisfaction on calls. As a key contributor, you will be responsible for accurately and efficiently reading and relaying information to members. This position requires a solid understanding of the health care claims, benefits and policy process flows and knowledgeable in healthcare terminology. Job Type: Full-time - 100% Remote Position Schedule: Monday -Friday 11:00am to 8:00pm EST | 10:00am - 7:00pm CT Pay: $16.00 - $18.00 per hour DOE What We Offer: • Paid training period, • Medical, Dental, Life, Vision, HSA, 401K, • 7 Paid Holidays (no wait time to qualify), • 6 PTO days after 90 days, • Equipment provided Key Responsibilities: • Member and Provider Support: Manage inbound and outbound calls, responding to member and provider inquiries with professionalism and accuracy. Provide information on membership options, benefits, and account status on behalf of our clients., • Application Processing: Review, verify, and process membership applications efficiently, ensuring completeness and accuracy of all required information., • Data Entry and Management: Maintain and update member information in our CRM systems, ensuring data integrity and accuracy across multiple client accounts., • Multitasking: Handle multiple client accounts and responsibilities simultaneously, managing calls, processing paperwork, and updating databases without compromising on quality., • Quality Assurance: Perform regular audits of member data to ensure compliance with client standards and industry regulations, identifying and rectifying any discrepancies., • Collaboration: Coordinate with other teams within ImageNet, including IT, customer service, and quality assurance, to resolve issues and enhance service delivery for our clients., • Process Improvement: Continuously identify opportunities to streamline processes and contribute to initiatives that improve client satisfaction and operational efficiency. Job Description: Handle Customer Service Inbound Calls: • Receive and respond to calls primarily from members, providers, and occasionally other health plans., • Provide information on the status of authorization requests, including both inpatient and outpatient services., • Maintain a high level of professionalism and customer service in all interactions., • Resolve issues promptly and effectively, ensuring customer satisfaction. Authorization Management: • Address and manage re-direct requests., • Handle requests to re-fax authorization documents as needed. Lines of Business: • General Membership, Health Plan Providers, ETC. Documentation and Compliance: • Accurately document call interactions and outcomes in the appropriate systems., • Ensure compliance with all relevant regulations and guidelines. Qualifications: • Educational Background: High School Diploma or General Education Degree (GED) required., • Technical Skills:, • At least one 2-4years of experience in processing health insurance, customer service, call center, medical office, or other healthcare-related field, • Healthcare Medical Terminology, • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • Experience with CRM systems or membership databases., • Strong typing and data entry skills, with the ability to manage multiple systems simultaneously., • Must be able to clear a background check Other Qualifications: • Attention to Detail: Keen ability to detect and correct errors in data, ensuring high standards of accuracy and consistency., • Multitasking Ability: Proven track record of effectively managing multiple tasks and priorities in a busy work environment., • Communication Skills: Excellent verbal and written communication skills, with the ability to articulate information clearly and confidently to members., • Problem-Solving Skills: Strong analytical capabilities with a focus on identifying issues and implementing solutions quickly and effectively., • Customer Service Orientation: A passion for delivering exceptional service to clients and their members, aligning with Imagenet’s commitment to excellence. • High Speed Internet of 25MBPS download and 5MBPS upload., • You will be required to provide proof of a speed test., • Ability to directly hardwire equipment to your modem, • Required to have a quiet dedicated work area. COMPANY OVERVIEW: Imagenet LLC is a leading provider of back-office support technology and tech-enabled outsourced services to healthcare plans nationwide. Imagenet provides claims processing services, including digital transformation, claims adjudication and member and provider engagement services, acting as a mission-critical partner to these plans in enhancing engagement and satisfaction with plans’ members and providers. The company currently serves over 70 health plans, acting as a mission-critical partner to these plans in enhancing overall care, engagement and satisfaction with plans’ members and providers. The company processes millions of claims and multiples of related structured and unstructured data elements within these claims annually. The company has also developed an innovative workflow technology platform, JetStreamTM, to help with traceability, governance and automation of claims operations for its clients. Imagenet LLC is headquartered in Tampa, operates 10 regional offices throughout the U.S. and has a wholly owned global delivery center in the Philippines. Imagenet LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart. Position Summary League is seeking a Director / AVP, Delivery Enablement & Excellence to build and lead a new function responsible for delivery infrastructure, governance, and organizational transformation across the entire Delivery organization. This is a senior leadership and transformation role. You will own the systems, standards, and capabilities that enable League’s delivery teams to operate with consistency, predictability, and quality at scale. Your mandate spans four interconnected pillars: Delivery Enablement (methodology, training, knowledge management, and tooling), Financial Performance (delivery P&L, margin analysis, and resource supply/demand modeling), and Excellence & Transformation (talent development, competency frameworks, Centers of Excellence, and strategic transformation programs). You will take League’s delivery organization from reliance on individual heroics to a systematic, scalable, and repeatable operating model. This requires building a dedicated team from scratch, defining the standard delivery playbook, and driving organization-wide adoption through deliberate change management. The role has a direct and measurable impact on League’s margin improvement trajectory from 15% to 25%. Reporting to the Chief Delivery Officer with a dotted line to the CTO for technical standards, you will sit on the Executive Delivery Council alongside the VP Program Management, SVP Solutions Engineering & Delivery, VP, Client Solutions and SVP Member & Employer Services. You will also lead the Delivery Operations Review and Talent & Development Council governance forums. In this role, you will: PILLAR 1: DELIVERY ENABLEMENT 1. Delivery Methodology & Standards • Define, implement, and continuously refine the Standard Delivery Playbook covering the end-to-end delivery lifecycle from discovery through deployment and post-implementation optimization., • Establish scalable intake, planning, estimation, and release governance processes., • Drive consistency in Agile practices, sprint hygiene, dependency management, and release readiness across all delivery teams., • Develop playbooks, templates, checklists, and documentation to enable repeatable execution across squads, client programs, and external partners. 2. Training, Onboarding & Certification • Own onboarding and continuous training programs for all delivery staff including engineers, project managers, product managers, designers, and QA testers., • Develop and deliver role-based training on product and business context, scoping and discovery, technical standards, project management methodology, and client communications., • Build a tiered certification program (Associate, Professional, Expert) to formalize competency development across the delivery organization., • Reduce time-to-productivity for new hires (target: 30 days to 60% productivity)., • Extend enablement programs to SI partners and Developer Program customers to ensure consistent operational standards. 3. Tooling, Knowledge Management & AI • Own the standard Jira process: define the desired workflow, then configure the tool to match delivery needs. Drive 100% adoption., • Build and maintain a centralized platform knowledge repository organized by audience (engineer, PM, customer developer) with tiered content., • Own and maintain shared code libraries and design component libraries to promote reusability and consistency., • Drive adoption of AI tooling and workflows within the delivery organization; develop an AI-native delivery framework. 4. R&D Partnership & Release Enablement • Establish and manage a formal operating agreement with R&D covering platform documentation, dedicated SME access, and release readiness commitments., • Translate R&D documentation into delivery-focused training materials and maintain feedback loops on common implementation challenges., • Implement a Release Enablement gate in the R&D release process ensuring training materials, documentation, team briefings, and customer communications are ready before GA. PILLAR 2: FINANCIAL PERFORMANCE 5. Delivery P&L & Margin Optimization • Own delivery P&L management and forecasting in partnership with Finance., • Conduct project margin analysis and drive optimization initiatives toward the 25% target., • Quantify expected impact of enablement initiatives on utilization efficiency, rework reduction, and delivery velocity., • Support commercial model development, pricing discipline, and cost management. PILLAR 3: EXCELLENCE & TRANSFORMATION 6. Talent Development & Organization Design • Develop delivery competency frameworks and career pathing for all delivery roles., • Partner with VPs and SVPs on hiring plans, performance management, and team capability building., • Lead the Talent & Development Council governance forum with all Delivery VPs., • Drive employee engagement and retention within the delivery organization. 7. Transformation Program Management • Own the strategic transformation program to move the delivery organization from current state to target operating model., • Establish and evolve Centers of Excellence for specialized domains., • Manage Board reporting and strategic communications related to delivery transformation progress., • Design and execute a change management strategy (ADKAR framework) to drive adoption of new processes and standards., • Build a coalition of champions across Engineering, PM, Design, and QA to evangelize new approaches., • Implement a graduated adoption approach—voluntary to strongly encouraged to mandatory—with documented exceptions. 8. Growth & Commercial Operations (Shared) • New customer implementation methodology development., • Onboarding playbooks and acceleration frameworks., • Commercial delivery strategy including packaging/pricing models and service catalog development., • Partner ecosystem development for delivery models. About you: • 10+ years in delivery operations, program management, or engineering operations within a SaaS or digital platform environment, with progressive leadership responsibility., • Proven track record building delivery organizations “from chaos to order”—demonstrated success standing up new functions, defining standard operating models, and driving large-scale process transformation and adoption., • P&L management experience: ownership of or significant contribution to delivery financial performance, margin analysis, and resource planning., • Proven experience working closely with Software Engineering teams and credibly engaging with technical audiences on architecture, SDLC, and tooling decisions., • Experience operating in complex, multi-client or multi-workstream environments with both onshore and offshore delivery teams., • Enablement and training experience: ability to build and deliver scalable training materials, onboarding programs, and certification curricula., • Organizational change management expertise with demonstrated success driving adoption across cross-functional teams at scale., • Experience building and managing high-performing teams as well as coordinating matrixed resources across multiple functions., • Prior experience in digital health, health tech, or highly regulated environments is a strong asset. Security-Related Responsibilities: • Ensure access management is performed in compliance with the employee's role and responsibilities, • Responsibility and accountability for executing League's policies and procedures within the department/ team, • Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations, • Compliance with Information Security Policies US APPLICANTS ONLY: The US-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all US locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process. Compensation range for USA applicants only $212,200 - $259,400 USD Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at ___. Our Application Process: Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps • You should receive a confirmation email after submitting your application., • A recruiter (not a computer) reviews all applications at League., • If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring., • The final step is an offer, which we hope you will accept!, • Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring. Here are some additional resources to learn more about League: Work Location: We have a mix of office-centric roles based in our vibrant Toronto office, and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the role’s posted location, all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office, you’ll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location. Recognize and Avoid Employment scams. Practice safe job searching. Scammers are getting craftier and leveraging fake job postings to get personal information. Know the warning signs and protect yourself from scammers. Learn more ___. Use of AI Notice We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment ___. Review our for information on how League is protecting personal data.

CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers’ bespoke mission requirements, are enabling this future every day. The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community. We are seeking to hire a Senior Software Engineer to our team! Client: CTEC develops and delivers innovative customer-centric technologies and solutions that support the Office of Personnel Management’s (OPM) Health and Insurance business unit and Office of the Chief Information Officer (OCIO). Duties and Responsibilities: • Cross-Platform Integration: Design and implement robust APIs and middleware that connect AI agents to a mixed-tech stack (Node.js, .NET, Python, etc.), ensuring seamless data flow and interoperability., • Technical Mentorship: Guide teams on best practices for integrating non-deterministic AI components into strictly typed mission-critical enterprise applications., • Hybrid Workflow Engineering: Develop the orchestration logic that determines when a task is handled by a traditional rule-based system versus an autonomous AI agent, • Deterministic Guardrail Design: Build "Validation Services" that sit between AI outputs and core systems to enforce rigid business rules,, • Data-Intensive Development: Use Python and PySpark to build robust data pipelines that feed high-context information into AI models while maintaining traditional SQL-based transactional integrity., • System Integration: Proven experience building and consuming RESTful APIs and managing service-to-service communication in a cloud environment (Azure preferred)., • Modern DevOps: Deep knowledge of Git, Azure DevOps, and containerization (Docker/Kubernetes)., • CI/CD for Systems: Establish deployment pipelines that include specialized testing for AI and interconnected components, such as prompt versioning, regression testing for model updates, and assisting with chaos-testing of logic flows., • Agile Delivery: Lead and participate in Agile development ceremonies, manage work through DevOps tools, and maintain source control using Git-based workflows. Skills & Work Experience: • Professional Experience: At least seven (7–10+) years of experience in software development or application engineering roles, including technical leadership responsibilities., • Strong proficiency in SQL for complex data queries, database development, and data-driven application design., • Strong proficiency in Python, with experience using PySpark for large-scale data processing., • Experience designing and developing applications in cloud environments, preferably Microsoft Azure., • Working knowledge of relational and non-relational databases., • Experience developing RESTful APIs and integrating web services., • Experience with source control systems such as Git and CI/CD pipelines., • Strong understanding of SDLC methodologies including Agile and Waterfall., • Proven ability to design scalable, high-performance software systems., • Excellent problem-solving, debugging, and analytical skills., • Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders. Preferred: • Experience with Azure DevOps, Azure Functions, or other Azure application services., • Experience with event-driven or messaging architectures., • Experience supporting federal IT systems or large enterprise modernization programs., • Experience mentoring or leading development teams. Education: Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related discipline. Equivalent professional experience will be considered in lieu of a degree. Clearance: Must be a U.S. citizen and be able to obtain a Public Trust clearance. If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including: * Paid vacation & Sick leave * Health insurance coverage * Career training * Performance bonus programs * 401K contribution & Employer Match • 11 Federal Holidays

Description TrueNAS is redefining enterprise storage by delivering proven data resilience, performance, and flexibility without the complexity or constraints of legacy solutions. As the most deployed storage platform in the world, TrueNAS already powers critical data storage infrastructure for businesses, research institutions, and government agencies across 200+ countries and millions of users. Our mission is simple: to become the most trusted name in data storage. Originally founded in Silicon Valley in 2002 under the name iXsystems, TrueNAS is a profitable, independent company with a culture rooted in trust, curiosity, technical excellence, and continuous improvement. Whether you work remotely or on-site, you’ll be part of a team that values collaboration and meaningful impact - where people come before profit, and bold ideas drive the future of data infrastructure. If you’re ready to help shape the future of enterprise storage, we’d love to connect. Position Overview: The Vice President of Customer Success & Global Support Services, reporting to the Chief Operation Officer, is responsible for leading and unifying TrueNAS’s global customer support, customer care, and professional services functions across the full customer lifecycle, from onboarding and adoption through renewal, expansion, and retention. This executive role ensures a consistent, high-quality customer experience across all touchpoints, while maintaining cost-to-serve discipline and operating within approved budgets, serving as the senior escalation authority for critical accounts and a key voice of the customer within the business. This is a U.S.-based position, with a strong preference for the individual to be located in Campbell, CA. Base Pay Range The on-target-earnings of this position is $200,000 to $350,000 USD annually. Please note that the provided range reflects the pay spectrum for positions within the same job category as the one to which this position belongs. The final offer will consider various factors, such as location, education, and prior experience, to ensure a comprehensive and fair compensation assessment. TrueNAS offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. Expected Posting Timelines This position will be open for a minimum of 5 days, a maximum of 90 days. The Day-to-Day The essential functions and responsibilities for this position include, but are not limited to, the following. Other duties may be assigned as needed. Executive Leadership & Strategy: • Act as the primary executive contact representing customer interests across the business., • Partner with Operations, Engineering, Product, and Sales leadership to support growth and adoption., • Establish clear expectations for product capabilities, service delivery, and customer outcomes, including customer retention, renewal execution, and expansion opportunities in partnership with Sales., • Partner with Sales on renewals and expansions while maintaining clear ownership boundaries, governance, and alignment on account strategy and commercial execution., • Operate within approved annual budgets and workforce plans; all headcount increases, promotions, and compensation adjustments must follow companywide Finance and HR governance processes. Customer Support & Technical Operations: • Oversee global technical support operations for all TrueNAS products and platforms., • Oversee 24/7 global support delivery, ensuring the consistent achievement of world-class Customer Satisfaction (CSAT) and Customer Effort Score (CES) targets. Drive the evolution from reactive to proactive and predictive support models., • Serve as the executive escalation point for critical customer accounts and high-severity incidents., • Ensure customer and product SLAs are met or exceeded., • Own customer health frameworks, including segmentation, risk identification, and proactive churn-prevention strategies for enterprise and strategic accounts. Professional Services & Partner Management: • Lead the Professional Services organization, including onsite deployments and advanced engagements, with accountability for utilization, margin, and delivery efficiency., • Manage key partners and vendors supporting customer deployment and services., • Establish and maintain certification programs for partners and customers deploying TrueNAS products., • Ensure services align with customer expectations and product capabilities, and support long-term customer value realization, renewals, and expansion outcomes. Cross-Functional Alignment & Product Expectations: • Work closely with Engineering, Hardware, Product, and Sales teams to align customer expectations., • Represent customer needs, product performance, and product quality in executive planning., • Drive feedback loops between customers and internal teams to improve reliability and supportability. Process, Systems & Quality Management: • Drive continuous improvement of support processes, leveraging AI/ML, self-service portals, and robotic process automation (RPA) to optimize workflows and significantly reduce customer effort and time-to-resolution (TTR)., • Ensure operations are managed through Salesforce, SAP, and other internal enterprise systems., • Own ISO, QMS, and support-related compliance standards on behalf of the customer care organization., • Advocate for root-cause analysis and corrective actions for recurring customer and product issues. Metrics, Reporting & Operational Excellence: • Define, monitor, and enforce a balanced scorecard of KPIs, focusing on both lagging indicators (e.g., SLA, CSAT) and leading indicators (e.g., self-service adoption, case deflection rate, first contact resolution), alongside financial metrics including cost-to-serve, support margin, and budget adherence, as well as customer retention, renewal rates, churn, and net revenue retention (NRR) as a primary success metric., • Provide regular executive-level reporting on support health, customer risk, and improvement initiatives, • Use data-driven insights to guide operational and strategic decisions., • Provide quarterly executive and Board-level reporting on customer health, retention risk, renewal outlook, and strategic accounts., • Forecast renewal and retention risk in partnership with Finance and Sales, including early-warning indicators and mitigation plans. Travel: • Willingness and ability to travel up to 25% as required to support business, customer, and team needs. Confidentiality: • Handle sensitive and confidential information with the utmost discretion and integrity. Education and Experience We have identified the following programs, experience, and knowledge that have helped others find success in this role at TrueNAS. We understand, though, that knowledge comes from many forms of learning and experiences. Above all, we consider a person’s potential impact in the role and value their unique path to this point in their career. • Bachelor’s degree in Engineering, Computer Science, Business Administration, or equivalent experience., • 10+ years of experience leading teams in a customer-facing or operational role, with at least 5 years operating at a VP or equivalent executive level in a high-growth, enterprise B2B software or hardware company with direct accountability for customer outcomes., • Previous experience at a mid-size technology company is preferred, • Ability to multitask, prioritize, and work effectively under pressure in a fast-paced environment with competing operational and strategic demands., • High level of professionalism, discretion, and emotional intelligence when engaging with executives, customers, and Board-level stakeholders., • Extensive experience supporting and operating within enterprise data storage and IT networking organizations or similarly complex enterprise infrastructure environments., • Demonstrated success in scaling a global support organization (3x-5x growth) while simultaneously improving key quality metrics (CSAT, CES) driving customer retention, and lowering cost-to-serve., • An equivalent combination of professional experience and demonstrated leadership capability that delivers the knowledge, skills, and abilities described above., • Excellent verbal and written communication skills, with the ability to engage effectively with executives, customers, and cross-functional teams, • Ability to manage complex and critical customer situations both with the customers and with internal teams., • Excellent organizational and managerial skills, • Ability to build trusted and proactive relationships with major TrueNAS accounts, • Proven ability to set long-term strategic goals and translate them into actionable plans, • Ability to build, motivate, and lead high-performing, globally distributed teams, • Strong analytical and problem-solving skills, with a data-driven approach to improving customer outcomes, • Ability to manage multiple priorities and initiatives in a fast-paced environment, • Strong business acumen with experience aligning customer success initiatives to company objectives, including renewals, expansion outcomes, and net revenue retention (NRR) in enterprise B2B environments., • Strong financial acumen, including experience managing operating budgets, headcount planning, and cost optimization in global support organizations., • Strong Experience in Digital Transformation for Support: Proven track record of successfully implementing large-scale support automation (AI/ML chatbots, routing) and advanced self-service strategies to drive case deflection and scale operations., • Customer Effort Reduction Focus: Deep understanding of modern support metrics (e.g., Customer Effort Score, Net Promoter Score) and a proven ability to design service experiences that prioritize ease of use for the customer., • Vendor and Technology Management: Extensive experience selecting, integrating, and managing complex support technology stacks, including CRM (Salesforce/SAP), knowledge management systems, and emerging support tools., • Global Support Model Design: Expertise in designing and managing scalable, resilient 24/7/365 global support models that effectively utilize follow-the-sun strategies and leverage resources across multiple international sites (U.S., Manila, etc.) Equal Employment Opportunity: iXsystems DBA TrueNAS, Inc provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.