Health services manager jobs in Rochester, New York - Page 4Create job alerts

Job DescriptionDescription: JOB PURPOSE: To provide linkage and retention of patients in HIV primary care, identify patients lost to care, and develop a comprehensive approach to assessing and assisting patients at risk for non-compliance, non-retention, and non-adherence to HIV care and treatment. Additionally, this position will focus on expanding the PrEP Program through providing patient education, engagement, navigation, retention, and adherence counseling services. MAJOR RESPONSIBILITIES (Essential functions): Result #1: To identify patients eligible for services per RAP Program Standards and document required information in AIRS, Caseload, and the Electronic Medical Record system: · Conducting oneself in a professional, courteous, and friendly manner. · Occasionally greeting PPC patients when they show up in the reception area and inquire about needs other than clinical expectations. · To verify that prospective HIV patients are newly diagnosed, not virally suppressed, residents of New York State, and meet income guidelines. · Document patient enrollment information in AIRS and the Electronic Medical Record system (eCW) per RAP Program Standards. · Collaborate with PPC Providers and nurses to support the continuum of care to the benefit of patients Result #2: Clinical Adherence Management and Direct Client Services: · Provide immediate and short-term support to patients who may experience mental, physical, emotional, and behavioral distress. · To conduct adherence assessments for retention and adherence barriers (housing, social support, and mental health) at the time of enrollment. · Develop and implement a strength-based, individualized treatment adherence service plan within 30 days of the patients’ initial PPC appointment based on the patients’ needs and goals. · To provide individual treatment adherence counseling and monitoring of patients enrolled in the RAP Program. · The Community Health Worker/RAP will case conference with each patient quarterly, addressing progress in achieving goals, medication, and viral load status, and discussing strategies to address identified barriers. · Use evidence-based retention and medication adherence interventions. Result #3: Care Coordination and Multidisciplinary Integration: · Utilize a multidisciplinary team approach with the entire PPC department (physicians, nurses, case managers, and behavioral health staff) to ensure that patients are adherent. · Case conference with each patient quarterly to address progress, medication status, and strategies to address barriers. · Utilize a multidisciplinary team approach with the entire PPC department to ensure patient adherence. · Collaborate with case management, pharmacy, substance abuse treatment, and mental health services to improve retention and medical outcomes. · Conduct re-engagement efforts for patients who have not had blood work in six months or attended a doctor’s appointment in over a year. Result #4: Program Administration and Outcomes Monitoring: · Re-evaluate patients’ service plans and assessments every three months and update them as necessary in AIR and the Electronic Medical Record system. · Collaborate with case management, pharmacy, substance abuse treatment, mental health, and other services to improve retention, adherence, and medical outcomes for PLWHA. · Facilitate home visits to the patient’s home to increase treatment adherence goals and outcomes. · To conduct re-engagement efforts for those patients who have not had their blood work in at least six months or who have not attended a doctor’s appointment in more than a year. · Work with the Program Manager to address Quality Improvement activities. · Report monthly on the outcomes, performance measures, and quality improvement activities. · Promote medication adherence through regular check-ins, skills-building, and client-centered motivational interviewing techniques. · To document case closure for those patients who have maintained viral load suppression for two consecutive viral load tests, at least ninety days apart or have left the program for another reason (lost to care or transfer out of the RAP program) · Perform other duties as assigned. Requirements: EDUCATION AND EXPERIENCE REQUIRED: · B.A. or B.S. in Psychology, Social work, Counseling, Substance abuse counseling, Sociology, Community health, or Public Health; or at least two years of experience in the field of HIV/AIDS. · One year of experience providing health education or case management, and familiar with psychiatric disorders, substance abuse, and cognitive impairments. · Fluent in English and Spanish. · Valid NYS driver’s license. · Experience in health treatment: treatment plan, program implementation, and or direct delivery of health services. · Ability to deliver health education services and coaching. · Effective communication and documentation skills. · This position requires some expertise in Medicaid, Medicare, and ADAP insurance programs. · Sensitive to confidential information and HIPAA regulations. SKILLS AND KNOWLEDGE REQUIRED: · Strong writing and computer skills · Possess and utilize effective verbal and written communication · Ability to be self-motivated, work independently, and work as a team member · Ability to represent the agency in a professional manner within the community · Skills and competence to establish supportive, trusting relationships with people living with HIV/AIDS and respect for client rights and personal preferences are essential

Job DescriptionDescription: Position Summary The RN Case Manager is responsible for completing initial and ongoing nursing assessments, supervising Home Health Aides/PCAs, developing and updating individualized care plans, and ensuring safe, high-quality care for clients receiving non-skilled home care services. This position focuses on assessment, evaluation, education, and regulatory compliance — not hands-on skilled nursing procedures. Essential Functions Initial & Ongoing Assessments • Conduct initial in-home assessments for all new clients, including evaluation of:, • Medical/functional history as it relates to the care plan, • ADLs, cognition, safety, home environment, • Risks, equipment needs, caregiver support, and overall ability to remain safely at home, • Complete 90-day, 6-month, and annual reassessments per DOH and payer requirements., • Identify any changes in condition and coordinate follow-up with appropriate providers or care managers., • Determine the need for Home Health Aide/PCA services and the appropriate frequency/scope of tasks. Care Planning & Oversight • Develop and maintain an individualized Plan of Care (POC) aligned with the patient's needs, goals, and authorized services., • Update care plans whenever the patient’s condition or needs change., • Educate patients and caregivers regarding safe home care practices, disease awareness, ADLs, emergency planning, and community resources. Supervision of Home Health Aides / PCAs • Conduct supervisory visits in the patient’s home to evaluate:, • Quality of aide performance, • Compliance with the care plan, • Patient satisfaction and safety, • Provide coaching, teaching, and corrective guidance to PCAs/HHAs as needed., • Document all supervisory contacts in accordance with DOH requirements. Coordination & Communication • Communicate with service coordinators, schedulers, MLTC care managers, physicians’ offices, and family members to ensure seamless care delivery., • Report significant changes in condition promptly to appropriate parties., • Participate in case reviews and quality improvement initiatives. Documentation & Compliance • Complete accurate, timely electronic documentation in accordance with DOH, Medicaid, MLTC, and agency standards., • Maintain knowledge of New York State LHCSA regulations, infection control requirements, and payer guidelines., • Associate Degree in Nursing (ASN) required, • Active New York State Registered Nurse (RN) license., • Experience in home care, community health, case management, or related setting preferred (LHCSA experience ideal)., • Strong assessment, communication, and documentation skills., • Knowledge of LHCSA regulations, MLTC requirements, care plan development, and supervision standards., • Valid NYS driver's license and reliable transportation., • Field-based role; requires travel to client homes throughout Monroe and the surrounding Counties. We welcome applicants from diverse backgrounds and do not discriminate based on race, color, religion, sex, gender identity, disability, veteran status, or national origin.

Job Description St. John’s is leading and inspiring a shift in society’s views of elderhood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John’s embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and residents that call St. John’s home. Description & Responsibilities The Nurse Manager is a growth-oriented leader who uses team process, coaching, and team strategy to drive change. This person has a responsibility to create and sustain an environment that recognizes each resident’s physical, emotional and spiritual needs beyond traditional nursing home procedures and protocols. The Nurse Manager will create and sustain small home clinical excellence, will support development of team functioning, and achieve and maintain operational efficiency in the neighborhood through team created process development and improvement, solid employee relations skills, and innovative strategy to meet changing expectations in long term care. This position will be called upon to find solutions to issues concerning the resident, family and facility which impact quality of life and well-being through team processes. • This is a full-time, 40 hours per week position Monday-Friday 8:00 am-4:30 pm. On-call rotation every 6 weeks., • Oversees performance management of staff on assigned floors, including coaching, disciplinary actions, and termination interviews and hires new staff; oversees onboarding experience for new staff, • Guides teams toward clinical, quality and operational excellence, • Understands and embraces the Quality Assurance/Performance Improvement Process as the way to address operational challenges and concerns, • Contribute to the formulation, review and amendment of operational policies and operational procedures in accordance with administrative organization of the facility, • Contribute to Quality Assurance initiatives with responsibility as an active member in various committees; CQI, HIPPA, Interdisciplinary Policy and Procedure and Clinical Leadership, • Baccalaureate in Nursing and 5 years of commensurate healthcare leadership experience required, • Demonstrated leadership skills, • Previous experience working in a long term care setting strongly preferred, • RN license required, • Master's degree desirable Check out what we have to offer YOU at : • Health, dental, vision insurance (30 hours/week+), • Employer sponsored Telemedicine benefit (30 hours/week+), • Employer sponsored life insurance (30 hours/week+), • 401k savings plan, • Weekly paychecks, • Competitive pay, • Free parking, • 24/7 fitness center, • Generous paid time off and holidays, • On-site child care, • Employee Assistance Plan, • Cell phone discounts, • Recognition activities and events, • Please include a CURRENT resume to apply to St. John's to learn more about this position and our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community., • St. John’s is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.

Job Description Pay Rate: $1,900.00 - $2,100.00 Number of Positions: 5 Start Date: 01/20/2026 Length: 17 Weeks Schedule: Days/ Evenings/ Nights ROTATING SHIFT SCHEDULES, Every Other Weekend Call: Holidays/On-Call/Callback/Charge per Unit Needs Additional Information: • Strictly Float, • The Level II Registered Nurse, under the direction of the Nurse Manager, is accountable for provision of competent care based on established standards. REQUIREMENTS • Two Years of Med Surg Experience, • Telemetry Experience Required CERTIFICATION REQUIREMENTS • BLS (AHA) STATE LICENSE REQUIREMENTS • New York ABOUT THE FACILITY We are an 897-bed medical facility and an exemplary teaching hospital with advanced scientific proficiencies, robust patient care services, and formidable community relations. These qualities and the dedicated staff who support them are precisely what elevates our reputation. As a teaching hospital, all of our medical clinicians are clinician scholars with faculty appointments who supervise residents and participate in the education of residents and students. The result is a learning environment immersed in research, education, community, and innovation—Medicine of the Highest Order. 786360 Benefits: • Dental insurance, • Health insurance, • Paid sick time, • Paid time off, • Travel reimbursement, • Vision insurance, • Mobile Timekeeping

Job Description Pay Rate: $1,900.00 - $2,100.00 gross per week Number of Positions: 6 Start Date: 12/15/2025 Schedule: 3 (12's) - Days/ Evenings/ Nights Rotating Shift , Weekends Call: Holidays/On-Call/Callback/Charge per Unit Needs Additional Details • Level II Registered Nurse, under the direction of the Nurse Manager, is accountable for provision of competent care based on established standards, • Level II Registered Nurse assumes an expanded role, which may include charge nurse, preceptor, and committee member responsibilities EXPERIENCE REQUIREMENTS • Must have stepdown experience/PCU experience, • High acuity stroke and neurosurgery experience required, • Telemetry Experience Required, • Two (2) Years Experience, • Needs experience in Q1 neuro checks, EVDs, lumbar drains, sub-dural drains, 3%NS and cardene drips, arterial lines, carotid endarterectomy, aneurysm coil/clips, DBS Insertion (Deep Brain Stimulator), VP shunts, seizures., • MUST HAVE STEPDOWN EXPERIENCE/PCU EXPERIENCE CERTIFICATION REQUIREMENTS • BLS, • ACLS LICENSURE REQUIREMENT • New York RN License ABOUT THE FACLITIY We are an 886-bed medical facility and an exemplary teaching hospital with advanced scientific proficiencies, robust patient care services, and formidable community relations. These qualities and the dedicated staff who support them are precisely what elevates our reputation. As a teaching hospital, all of our medical clinicians are clinician scholars with faculty appointments who supervise residents and participate in the education of residents and students. The result is a learning environment immersed in research, education, community, and innovation—Medicine of the Highest Order. 779361 Benefits: (NurseStar Covers 50% of your monthly benefit cost) • Dental Insurance, • Health insurance, • Paid sick time, • Paid time off, • Travel reimbursement, • Vision insurance

Job DescriptionDescription: Project Manager – Precast Transportation and Underground Structures Design | Civil Engineering Lead Precast Infrastructure Projects That Shape Communities Are you an experienced Civil Engineering Project Manager skilled in precast concrete design, transportation infrastructure, and underground structure projects? Fisher Associates is seeking a dynamic Project Manager to oversee precast engineering projects from initial design through completion ensuring excellence in project delivery, client service, and technical quality. At Fisher, you’ll join a collaborative, people-first culture where your leadership drives innovation, strengthens client relationships, and delivers lasting infrastructure solutions that move communities forward. Apply today to lead meaningful projects and bring innovative transportation solutions to life. About Fisher Associates Fisher Associates is a multidisciplinary design services firm headquartered in Rochester, NY, with eight locations nationwide. The firm provides civil/site engineering, transportation engineering, electrical engineering, landscape architecture, architecture, planning, environmental, surveying, GIS, construction inspection, precast engineering and construction engineering services to public and private sector clients across numerous markets. Why You’ll Love Working at Fisher • You are empowered to achieve exceptional results through collaboration and ownership., • Your voice matters in our inclusive and transparent culture, where accessible leadership genuinely welcomes ideas and feedback., • Your growth is our priority. We offer clear career paths, tuition assistance, and ongoing learning opportunities to support your development., • You thrive in a culture that celebrates fun and fosters a relaxed, easy-going atmosphere, so you can bring the best of yourself to work every day., • Your journey is shaped by a culture of mentorship, where experienced colleagues guide your growth and you, in turn, inspire others., • Collaborate with internal teams, clients, subconsultants and agencies to ensure seamless project delivery., • Successfully lead projects from initial setup, design, planning, safety analysis, and project kick-off., • Create accurate drawings, plans, and specifications for precast projects aligned with industry design standards., • Manage project budgets, scope, schedule, and staffing to stay on plan., • Oversee project billing, client updates, QA/QC of deliverables, and project closeout., • Lead transportation and underground structures precast design projects, ensuring compliance with industry, regulation, and safety standards., • Support the preparation of project proposals by collaborating with senior staff and technical teams., • Coordinate with design teams to develop detailed plans, specifications, drawings and bid packages., • Perform technical reviews and provide guidance to resolve design challenges., • Manage a project team, fostering a collaborative and productive work environment., • Assign tasks, monitor progress, and provide guidance to ensure project milestones are met. Your Impact Matters, Your Career Thrives. Work on engaging precast engineering projects and experience first-hand the positive changes you create in your own community. Engage in diverse and challenging project opportunities that will help you grow and advance your career. We offer competitive salaries and benefits, including: • Medical, Dental & Vision Insurance, • 401(k) Plan, • Company-paid Life and Disability Insurance, • Hybrid Work Schedule, • Generous PTO and Paid Holidays, • Strong Work-life Balance, • Shareholders Program, • Professional Development Opportunities and Reimbursement, • Supplemental Benefits Designed for Total Well-being and Financial Security Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. #LI-REMOTE #LI-CA1 Requirements: What You Bring, Your Expertise as a Precast Project Manager • B.S. degree in Civil Engineering, Master’s preferred, • 8+ years’ experience in precast concrete design engineering for transportation infrastructure and underground structures (utility vaults, manholes, drainage structures and pump stations)., • Precast project management experience, • Professional Engineering License (PE) preferred or ability to obtain it, • Familiarity with ACI 318, ACI 350, ASCE-7 and AASHTO codes, • Familiarity with IBC codes a plus, • Proficiency in AutoCAD & RISA 3D, • Proven Client relationship and business development experience, • Professional performance standards aligned with Fisher’s Mission, Vision, and Core Values, • Proven ability to deliver quality work through critical thinking, problem-solving, and sound judgment, • Driven to own projects, prioritize effectively, and thrive in a fast-paced, growth-focused environment, • Highly adaptable and proactive in meeting deliverables and deadlines., • Dedicated to fostering trusting relationships through collaboration integrity, respect, and active listening, • Curious, improvement-minded, and always seeking better solutions

Job Description Join one of Rochester's Top Workplaces! We would love to welcome you to the team! GreenSpark Solar creates fiercely local, cost-effective, clean energy options in the Greater Rochester Community. We feel a huge responsibility to succeed at GreenSpark. As a B Corporation, success is directly tied to honoring our triple bottom line of commitments to people (our employees and their families, our Customers and residents of the communities where we do business), planet (our local and the broader global environment) and profits (providing capital to grow, revenue to share among our employees, and a return to our investors). This is important work, and we have fun doing it. Our values are reflected in our workplace — our office is directly powered by onsite wind turbines and solar panels, our fleet includes all-electric and hybrid vehicles, dogs roam the office, and we strive to be an unabashedly inclusive, diverse workplace. Our Core Values Find Joy Keep it Real Work Together Believe in People Be a Leader GreenSpark Solar is seeking an experienced and dynamic Commercial Project Manager to join our team! In this pivotal role, you will lead and oversee the full lifecycle of commercial installation projects. Your responsibilities will encompass everything from scope development and contracting to engineering, construction, and project close-out/commissioning, ensuring alignment with stakeholder commitments and company financial goals. You will report directly to the Manager of Commercial Project Management. The ideal candidate will have extensive project management experience and a solid understanding of the solar industry. Key Responsibilities: * Project Planning: Direct and manage all project personnel, subcontractors, and suppliers from initial planning through to project close-out. Ensure seamless coordination and execution of project phases. * Quality Control & Progress Reporting: Schedule and conduct site inspections to monitor quality and progress before, during, and after construction. Provide detailed progress reports and address any issues promptly. * Performance Tracking: Track and measure project progress, timelines, and milestones against established plans and budgets. Ensure that all project deliverables are met within scope and financial parameters. * Vendor & Subcontractor Management: Manage and coordinate multiple vendors, subcontractors, and engineers across various projects simultaneously, ensuring efficient project execution and adherence to schedules. * Risk Management: Proactively identify, assess, and document project risks. Develop and implement contingency plans and manage any changes to scope, schedule, and cost effectively. * Safety & Quality Assurance: Promote and uphold company safety and quality standards throughout the project lifecycle. Document and track compliance to ensure high standards are consistently met. * Client Relations: Deliver exceptional project management services in alignment with client expectations. Strengthen and maintain strong client relationships and manage stakeholder needs effectively. * Task Prioritization: Prioritize and delegate tasks across multiple projects, ensuring timely completion and successful project delivery. Education & Qualifications: * Minimum of 3 years of relevant experience preferred, including at least 2 years in project management. A strong background in Engineering, Procurement, and Contracting (EPC) is essential, with a minimum of 3 years of solar industry experience (strongly preferred). * Bachelor’s degree or equivalent experience preferred. * NABCEP Certified PV Installation Professional or equivalent (strongly preferred). * Project Management Professional (PMP) certification (strongly preferred). Desired Skills & Abilities: * Enterprising Spirit: Proactive and able to take initiative. Capable of making independent, high-level decisions and taking calculated risks to drive project success. * Investigative Mindset: Strong problem-solving skills with the ability to navigate complex project situations, utility requirements, and site conditions while adhering to strict budgets and timelines. Proficient in reviewing multi-trade construction drawings and understanding construction best practices. * Organizational Skills: Exceptional organizational abilities with a focus on maintaining project budgets, schedules, and documentation. Detail-oriented with a process-driven approach. * Communication: Excellent written and verbal communication skills, with the ability to effectively convey information and collaborate with various stakeholders. * Technical Proficiency: Proficient in Microsoft Word, Excel, and Project. Familiarity with Netsuite or equivalent ERP systems is a plus. Work Environment: * This role is primarily sedentary and it is estimated 75% of this position will be performed remotely, and 25% in person. It is expected you will visit job sites 1-2x per month. Perks & Benefits: * Annual salary range of $70,000-120,000+ annually * Level I - $70,000-$84,000 * Level II - $84,000 - $105,000 * Level III - $105,000 - $120,000+ * Weekly pay * Quarterly bonus potential based on company performance * 401(k) profit sharing plan * Comprehensive Medical & Dental Insurance * GreenSpark covers 75% of health insurance premiums, health deductible expenses, and dental premiums for both employees and their families * Flexible work schedule and hybrid work arrangements. * Three weeks (120 hours) of vacation time, plus flexible paid time off (PTO) after the first year. * 12 days (96 hours) of paid sick leave * Eight paid company-wide closure days * Wellness Week: Enjoy a paid collective week off for the entire company * Company-issued cell phone or reimbursement * Opportunities for professional growth through training and development programs * Annual company retreat to foster team building and company culture * Access to Employee Assistance Program (EAP) for confidential support and counseling services * Pet-friendly work environment If you have project management, electrical, and/or solar experience and want to work at an amazing company then apply today! GreenSpark Solar is an equal opportunity employer committed to diversity in the workplace. We do not tolerate harassment or discrimination of any kind and seek to remove barriers and increase opportunities, access, and advancement for all people. Do not let historical barriers prevent you from Jumping on this life changing opportunity–reachout and ask questions if you have them–we are here!

Job DescriptionDescription: Job Title: WIC Office Assistant Department: WIC Reports to: WIC Office Supervisor FLSA: Non-Exempt Grade: 5, Union Job Purpose: To provide the critical link between the Participant and other WIC Personnel as being the first point of contact via telephone or in person. Staff will screen WIC applicants for benefits eligibility using the NYS criteria for category, residency, and income. Provide support for scheduling and program explanation. This position requires compliance with the Center’s Compliance Program, Standards of Conduct, and its written policies, procedures, and protocols (collectively, the “Written Standards”). Such compliance will be an essential element considered as part of the annual performance evaluation criteria. Failure to comply with the Written Standards (which includes failure to report any conduct or event that potentially violates legal or compliance requirements of the Written Standards) will be met by the enforcement of disciplinary action, up to and including possible termination of employment, in accordance with the Center’s Compliance Program Policy and Procedure – Addressing Instances of Non-Compliance Through Appropriate Disciplinary Actions. Major Responsibilities (essential functions): Result #1: An Exceptional Participant Centered Environment by: · Conducting one’s self in a professional, courteous, and friendly manner. · Greeting and check in participants, manage flow of people in reception area. · Providing language interpreting when needed. · Explaining WIC services, benefits, and policies to participant. Result #2: Full Compliance with Federal and State Regulations by: · Screening participants for WIC categorical, residential, and income eligibility. · Maintaining participant confidentiality and program integrity. · Documenting eligibility accurately and clearly in computer system (NYWIC). · Explaining WIC program policy and procedures in accordance with NYS regulations. · Using WIC policy guidelines in decision making situations. Result #3: The WIC Office Assistant is a strong Jordan team player by: · Respectfully accomplishing job responsibilities within a traditional office setting. · Assisting participant with completing eWIC EBT card pin set up. · Explaining how to use the eWIC card · Processing WIC participant transfer requests. · Respectfully considering the viewpoints and ideas of others. · Completing other duties as assigned. Result #4: The WIC Office Assistant contributes to improved clinical outcomes by: · Effectively using technology (computer and telephone) and office resources (NYWIC, ePaces, MEVS, Email, Relias, Teletask, Remedy Force). · Demonstrating excellent communication skills, critical thinking, adaptability, and prompt regular attendance. · Attending WIC program training and utilize online training center. · Showing basic mathematical knowledge of addition, subtraction, division, and averaging. · Executing appointment related tasks; including scheduling appointments via phone/in person, reminder calls, and missed appointments. Result #5: Maintain compliance with In-House Policy by: · Processing participant complaints to the Bureau of Special Investigations (BSI). · Answering phone calls and redirecting them when necessary. · Scanning or inputting appropriate participant documents to NYWIC. · Sending missed appointment letters. EDUCATION AND EXPERIENCE REQUIRED: High School Diploma and one year of accounting experience preferred. A combination of experience and training sufficient to indicate ability to do the work, are the minimum requirements. Computer or business school training highly desirable. LICENSES AND CERTIFICATIONS: None Required. SPECIAL SKILLS KNOWLEDGE REQUIRED: Candidate must have proficient arithmetic, writing/communication and interviewing skills. Must work well under pressure situations, be able to multi-task and be effective in handling difficult situations. Must be familiar with keyboard and typing 25 wpm. Bilingual language skills in Spanish, Arabic, Burmese, Karen, Nepali, or Somali preferred. EVALUATION: The evaluation of work performance will be ongoing, and will be carried out by WIC Program Manager and Office Supervisor. It will include evaluating the specific duties and responsibilities of this position description plus employee attitudes and general working behavior. Formal evaluations will be performed as required by the New York State Department of Health, but may be initiated at other times as needed. Anthony Jordan Health Center reserves the right to revise or change job duties, work sites, and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Job Description Role and Responsibilities The Clinical Manager is an RN who supervises a potentially interdisciplinary team of RNs and LPNs to assure appropriate clinical services are provided by the Agency. This person, or similar alternate, is available at all times during operational hours and participates in activities with respect to professional services. Collaborates between departments to facilitate and assure the delivery of high-quality patient care. Essential Functions Supervises the day-to-day clinical operations (including ensuring workflow tasks are completed even during staff absences) and all required patient care is completed including, but not limited to: • Review and follow-up on complaint forms and all QI reports., • Onsite supervision of clinicians as assigned., • Oversee the instruction of the clinical team in providing quality service and maintaining standards, including in-home visits to direct and evaluate patient care., • Proactively address operational and clinical practices to prevent patient harm and/or organizational deficiencies or inefficiencies., • Ensure that the patient’s plan of care is executed as written and reassessed by the appropriate health care professional when there is a significant health status change in the client’s condition, at the physician’s request, and after hospital discharge., • Recommend policies, procedures and/or protocols based upon industry regulations and evidence-based clinical practice standards., • Assure that staff perform according to Agency standards as well as legal/regulatory standards., • Conduct case conferences (informal, supervisory or interdisciplinary) to discuss client issues, plan of care, and discharge planning, including documentation of such conferences via the Case Conference Coordination Note in the medical record., • With the assistance of the Clinical Field Staff Supervisor and Patient Scheduling Coordinator, oversee the delegation of assignments to staff according to licensure, training, and demonstrated skills, as well as the clinical needs of the patient., • In collaboration with the HR Department and Regional Director, participate in recruitment of qualified personnel and implementation of effective strategies to promote staff retention at acceptable parameters established by the Agency., • Ensure clinical staff members maintain up-to-date credentials and adheres to job responsibilities and productivity requirements by conducting timely, thorough performance reviews annually, and providing more frequent feedback on low performance as needed., • Assist in determining appropriate staffing levels and maintain adequate staffing levels to meet patient requirements., • Approve weekly schedules and ensure productivity standards are met., • Review and approve bi-weekly payroll., • Recommend and collaborate on in-service education programs to promote staff development., • Take administrative on-call, when required., • Maintain nursing knowledge base to be current with accepted community standards and best practices., • Participate in community awareness programs as necessary., • Understand and effectively interpret operational budgets and respond to negative variances., • Create strategies to meet corporate goals, including team objectives that are attainable. Monitor and evaluates effectiveness using measurable criteria., • Provision of monthly staff meetings to meet agency communication plan., • Adhere to and participate in Agency’s mandatory HIPAA/Privacy Program and Employee Compliance Program., • Read and adhere to all Agency policies and procedures and follow the Employee Handbook Guidelines., • Maintain understanding and effective demonstration of leadership competencies including, but not limited to: 1. People: • Build effective teams, • Manage relationships up, down and to the side, • Motivate and develop others, • Build positive work environments 2. Purpose: • Respond to organizational mandates, • Project mission, • Move strategies to actions by using short-term objectives 3. Process: • Manage a change process, • Manage conflict within the organization, • Use performance assessments effectively 4. Personal: • Develop self-knowledge and awareness, • Use communication skills interpersonally and publicly, • Demonstrate courage, • Maintain resilience, • Other duties as assigned. This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Education Requirements • Valid RN license issued by NYS Department of Education required., • Minimum of two years’ experience in certified home health care., • Medicare home health experience and management experience., • Organized, detail-oriented, and possesses effective communication skills both orally and in writing., • Understands the delivery of home health care and is able to problem-solve effectively., • Capable of prioritizing and handling multiple tasks of critical importance simultaneously., • Functions well in an atmosphere of change and interruption., • Effective management skills., • Must possess a valid NYS driver’s license and automobile liability insurance., • Must have dependable transportation and able to drive in all types of weather. Work Environment The Clinical Manager is primarily in an office setting and may be exposed to outdoor conditions. The working conditions are classified as light work: • Light work - Exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Light work involves sitting most of the time. Physical Requirements The following is a description of the physical requirements on a daily basis for the Clinical Manager. While performing the duties of the job the employee is regularly expected to: • Stand, • Sit, • Hear, • Walk, • Talk, • Stoop or kneel, • Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran 8:30am - 5pm Mon - Fri 40

Job DescriptionDescription: Do you lead others to success? East House wants you! For over 50 years, East House has been moving lives forward by empowering individuals with persistent mental illness and substance use disorders to recover and to live healthy, fulfilling lives in their community. The dedication of the employees at East House shows in the passion they share with each client through the challenges and milestones as they take their journey towards recovery and independence. If you are compassionate, supportive leader experienced in residential care then you may be East House’s next Assistant Program Manager. As the Assistant Program Manager is instrumental in helping to build the inclusive and collaborative culture of the residential program. In this role, the Assistant Program Manager would assist in managing employee performance of clear goals and expectations while tracking their progress to success with each of their clients. The Assistant Program Manager would be responsible for the facilitation of client case reviews with staff, management of the therapeutic community and facility, and maintaining their own caseload among other duties as designated. East House offers work-life balance and flexibility, along with a great hands-on, experiential opportunity to work in a client-centered environment. If you are looking to join a knowledgeable team, learn something new every day, and truly make a difference in people’s lives, then this opportunity may be right for you! Assistant Program Manager Compensation: The workplace culture at East House is focused on diversity and inclusion with the support of peers who are dedicated to making a difference in the lives of the people they work with at East House. The compensation package offers competitive pay and benefits. This is a non-exempt position with an hourly wage of between $24 and $24.50 per hour depending on education and experience. Assistant Program Manager Benefits: Paid Time Off, Paid Holidays, Medical Insurance, Dental Insurance, Company Matched 401K, Life Insurance, Educational Reimbursement, Employee Discount Programs, Competitive Pay, Paid Mileage, 35 hours per week, Monday – Friday. 8:30 am – 4:30 pm but must have some flexibility in hours based on business need. Requirements: Educational Requirements • Associates’ Degree in human services with three years’ paid experience in a human services related field, or a Bachelors’ or Masters’ degree in human services or equivalent combination of education and experience. Licensure/Certification Requirements • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • OMH licensed programs: Qualified Mental Health Professional as defined by OMH Residential regulations OASAS licensed programs: Advanced Counselor CASAC or other QHP as defined by OASAS Operating Regulations required., • Supervisory experience preferred.

Job Description Lifetime Assistance – Community Integration Manager Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Community Integration Manager Location: Chili DH Department: Day Services Reports To: Community Integration Specialist Employment Type: Full-Time, Non-Exempt Pay Range: $21.64 - $27.55/hour Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Supervise, evaluate, and train Community Integration Assistants., • Assist with hiring and onboarding of new staff., • Ensure timely and accurate completion of Day Habilitation Plans., • Serve as a positive role model for individuals and staff., • Promote independence, integration, and productivity through individualized services., • Maintain accurate documentation and records., • Manage equipment and supply needs for habilitative services., • Participate in review meetings for service evaluation., • Administer or monitor medication as needed., • Transport participants to community locations., • Perform other duties as assigned. What You Bring: • Associate’s Degree in a related human services field and 6 months of relevant experience., • OR High School Diploma/equivalency with at least one year of experience supporting individuals with developmental disabilities., • Strong interpersonal and leadership skills., • Commitment to promoting dignity, respect, and independence., • Ability to work collaboratively and compassionately. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you’re a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a MAAT Clinic RN who, under the guidance of the Chief of MAAT Clinic, is primarily responsible for pre-treatment screenings, intake evaluations and induction of patients under close supervision of Chief and working with the MAAT Practice Manager and MAAT team. The MAAT Clinic RN will assist MAAT Practice Manager with administration and management of the MAAT clinic. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our MAAT Clinic RN opportunity. Requirements: The MAAT Clinic RN will ensure to: · Assist with medical screenings of patients being considered for MAAT services with special attention to cardiopulmonary disease like HIV, Hep C, Hep B and Tuberculosis screening. · Obtain prior authorizations for MAAT related medications and facilitate the coordination of MAAT related medications in terms of following up on prescriptions, prior authorizations, ensuring safe, appropriate and timely delivery and receipt of medication, storage and administration. · Assist the MAAT coordinators · Assist with program planning and activities in accordance with funding requirements and policies and procedures of Jordan Health center. · Assist with providing direct client intervention/counseling as necessary to MAAT clinic patients. · Assist with planning and presenting in service or professional development training to MAAT clinic staff. · Other duties as assigned Education And Experience Required: · Bachelor’s or Associates degree in nursing with Master’s preferred. · Minimum of 1 year experience with Addiction Medicine experience preferred Licenses And Certifications: · Current NYS RN License without any negative actions · Current provider BLS/CPR through the American Heart Association. · Infection Control Certification · Certification in addiction nursing preferred Special Skills, Knowledge Required: · Experience with Microsoft Office including Word and Excel is required. · Fluency in Spanish preferred but not required. · Having a valid driver’s license and a vehicle is strongly preferred as position will require travel to 3 comprehensive sites at minimum. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job Description Lifetime Assistance – Manager of Behavior Services Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Manager of Behavior Services Location: Rochester, NY Department: Psychology / Behavioral Services Reports To: Associate Director of Psychological Services Employment Type: Full-Time, Days Starting Wage: $74,118 - $80,570/annually Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost. • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling. • Assist the Associate Director of Psychological Services in managing the daily operations of the Psychology Department and supervising behavior services. • Provide administrative and clinical supervision to Behavior Specialists (BA, MA, and Senior levels)., • Coordinate coverage for residential and day program sites and provide support as needed., • Oversee the development and implementation of behavior support plans and psychological assessments., • Develop objectives and outcomes that address psychological and behavioral needs to maximize independence, inclusion, and personal growth., • Provide training, coaching, and consultation to staff, families, and interdisciplinary team members on behavior management and psychological services., • Participate in Life Plan reviews, team meetings, and interdisciplinary planning sessions., • Maintain documentation and recordkeeping in accordance with OPWDD and agency standards., • Model and promote positive, respectful, and person-centered interactions with the people we support. • Master’s degree in Psychology, Social Work, Education, or a closely related field. • Must meet Qualified Intellectual Disabilities Professional (QIDP) requirements., • At least five (5) years of experience in behavioral assessment and plan development for individuals with developmental disabilities., • Minimum three (3) years of supervisory experience leading behavioral or clinical teams., • Strong communication, leadership, and problem-solving skills., • Ability to collaborate effectively with interdisciplinary teams, families, and external providers., • Must meet agency vehicle operator requirements and maintain a valid NYS driver’s license. • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters. • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. If you’re a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C., Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Office Assistant (Temporary) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Office Assistant (Temporary: 3–6 Months) Location: 175 Mile Crossing, Rochester, NY Department: Learning & Development Reports To: Manager of Learning & Development Employment Type: Temporary 3-6 Month Position, Full-Time (Monday–Friday, 8:30 a.m.–4:30 p.m.) Starting Wage: $18.00–$19.00 per hour Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Provide administrative and operational support to the Learning & Development team., • Greet and assist staff and visitors, ensuring a welcoming environment., • Manage calls, emails, correspondence, mail, and deliveries., • Schedule and coordinate meetings, trainings, instructors, and rooms., • Maintain accurate records, files, and databases., • Support staff with scheduling systems, calendars, and shared resources., • Utilize Microsoft Office Suite to create reports, documents, and communications., • Associate degree or equivalent office experience., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)., • Strong organizational skills with attention to detail and ability to prioritize tasks., • Excellent written and verbal communication skills., • Ability to adapt in a fast-paced environment with a collaborative mindset., • Willingness to support training programs and events (occasional evenings/weekends may be required)., • Experience with UKG., • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. If you’re a motivated professional ready to support a dynamic team, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Role and Responsibilities The RN Case Manager will administer skilled nursing care to patients requiring professional nursing service. Teach and supervise the family and other members of the nursing team. Perform these services in accordance with the physician’s orders. Essential Functions • Provide and coordinate quality patient care, maintain a full caseload, maintain productivity goals with consideration of case mix, and accurate, timely documentation., • Responsible to manage each patient’s care as efficiently and cost-effectively as possible, to achieve positive patient outcomes regardless of payer., • Responsible for the overall plan of care and the outcome of that care, including care delivered by other nursing staff (LPN, HHA) who must be directed and supervised by the RN Case Manager., • Conduct admission and manage care of patient to the agency by:, • Obtaining a medical history, particularly as it relates to the present condition, from the patient and/or family member(s)., • Conducting a physical examination of the patient including vital signs, physical assessment, mental status, appetite and type of diet, assessment of ADL, and activity of daily living., • Evaluating the patient, family member(s), and home situation to determine what health teaching will be required., • Evaluating the patient’s environment to determine what assistance will be available from family members in caring for the patient., • Evaluating the patient’s condition and home situation to determine if the services of a home health aide will be required and the frequency of this service., • Interpreting nursing and other services of the agency to patients and families as a part of planning for care., • Meeting regulatory requirements and having a comprehensive understanding of various insurances., • Practicing accepted nursing standards with regards to infection control., • Develop and implement the nursing care plan., • Provide skilled nursing care as outlined in the nursing care plan to include the following:, • Skilled nursing services, treatments and preventive procedures ordered by the physician., • Initiating preventive and rehabilitative nursing procedures as appropriate for the patient’s care and safety., • Observing signs and symptoms and reporting to the physician reactions to treatments, including drugs and changes in the patient’s physical or emotional condition., • Teaching, supervising, and counseling the patient and caregivers regarding the nursing care needs and other related problems of the patient at home., • Oversee the care given by Home Health Aides to assigned patients by:, • Supervising and evaluating the care given by the Home Health Aide., • Applying documentation according to standards of nursing practice., • Utilizing computer skills for accurate documentation., • Document those services rendered to the patient, note changes in the patient’s condition and/or family and home situation, make revisions in the nursing care plan as needed, record supervisory visits conducted with the Home Health Aide, evaluate patient care and progress and close charts of discharged patients. Education Requirements • Associate’s degree in Nursing required., • Bachelor’s degree in Nursing preferred. Qualifications and Requirements • Current, valid RN license issued by NYS Department of Education required., • Minimum one year home care experience, • Knowledge of State and Federal regulations, payer guidelines, • Must possess the following skills:, • Excellent communication and critical thinking skills., • Flexible and organized ., • Ability and desire to serve as a role model. Work Environment The RN Case Manager is primarily in a non-office setting and may be exposed to outdoor conditions. The working conditions are classified as medium work: • Medium work - Exerting up to 50 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Medium work involves sitting and standing. Physical Requirements The following is a description of the physical requirements on a daily basis for the RN Case Manager. While performing the duties of the job the employee is regularly expected to: • Stand, • Sit, • Hear, • Walk, • Talk, • Stoop or kneel, • Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran

In the role of a Registered Nurse, You will partner with the Social Work Care Manager and are a critical resource for our members as you are responsible for assessing a member's home health and level of care needs, assisting them in accessing necessary covered services, providing referrals and coord

Job Summary Under the general supervision of the Clinic Manager, the Medical Assistant performs basic and other patient care services for which the Medical Assistant has received instructions and demonstrated competency. Performs patient intake utilizing Electronic Health Records.