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Job Description Supportive Services Case Manager Harvard LOCATION: 225 Harvard Ave E Seattle WA 98102 POSTING DATE: 01/16/2026 REPORTS TO: Supportive Services Manager HOURS: Part Time, Monday-Wednesday 8:00AM - 4:30pm PAY RANGE: $29.20 - $34.61 per hour POSITION TYPE: Non-exempt position. This is unionized position, represented by Local 8 of the Office of Professional Employees International Union (OPEIU) The Case Manager is responsible for assisting formerly homeless, asylum seeking individuals to stabilize in permanent housing, short-term service planning, maintaining relationships with community agencies and service providers, brief intervention and crisis response, providing informal counseling to clients as needed, information and referral assistance, income support and coordination of community-building activities. Responsibilities: Information and Referral/Case Management • Build effective relationships with tenants., • Provide information and referral to residents, including through distribution of written material., • Maintain updated information tools for tenant use in accessing community resources., • Formally and informally assess tenants as to current level of functioning and social service needs., • Offer case management for selected residents, either referred by building management as at risk of eviction or self-identified., • Make referrals or initiate services to address mental health, substance abuse, and disability issues wherever possible., • Coordinate with local agencies to provide services that meet the needs of LIHI residents., • Work collaboratively with building management and Supportive Services staff to increase stability and retention of tenants in LIHI housing. Community Building • Coordinate with community organizations, public agencies, and volunteers to provide on-and off-site activities for residents., • Initiate and encourage resident involvement in community-building activities, such as community meetings, meals, and support groups., • Produce needed written materials, including community newsletters., • Contribute to the development of a community that values cultural diversity. Administrative • Participate in staff meetings and planning sessions., • Report regularly to Supportive Services Supervisor on programmatic issues., • Maintain records of activities and contacts with tenants/agencies and case management records., • Complete other records and reports appropriate to the position as directed., • Assist staff with administrative and program work related to the operating of supportive housing and social service projects at LIHI., • Assist with preparation of spreadsheets, grants, funding applications, correspondence and reports as relate to the housing programs. Other • Participate in public policy advocacy efforts including recruiting residents to attend public meetings and testify at hearings., • Participate in fundraising for Supportive Services by providing information and feedback for grant applications; and helping establish community contacts., • Perform other related duties as required. Qualifications: • Bachelor degree in Social Work or related field, or Associate degree with 3 years of experience., • At least two years experience working with a diverse population., • Ability to work well with community agencies and resources., • Excellent written and verbal skills., • Current Washington State driver’s license., • Computer experience., • Must pass background check and drug screening test. Physical Requirements for this position can be found here. Benefits for this position (pro-rated for part time employees) Generous vacation and sick leave 10 paid holidays and 1 floating holiday Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options) Employer-Paid Life and AD&D Insurance 401k offered for unionized employees (through OPEIU8) 403b offered for non-union employees Employee Assistance Program Travel Assistance Program Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. #hp Part Time, Monday-Wednesday 8:00AM - 4:30pm Part Time, Monday-Wednesday 8:00AM - 4:30pm

Job Description The After-Care Case Manager II, will work with a team of staff to help create a safe, healing environment for guests in a Christian transitional living program. You are part of a team that functions with internal and external partners for transitional and permanent housing. The team will also consist of case management, mental health, and spiritual counseling. Scheduled: Monday – Friday, 8:00AM - 4:30PM Target starting pay: $27.42/hour How you will serve • Assists with training new staff and providing training to other team members., • Collaborate with UGM program ministries to ensure After-care is implemented in a timely manner for guests., • Develop housing stability plans in partnership with guests and outside housing resources as needed., • Help facilitate and organize community events for guests and alumni., • Work with a Relationship Manager to create partnerships with other social services to assist our guests in transitional living as needed., • Follow-up and develop on referrals made on or with Relationship Manager., • Manage relationships with like-minded organizations to provide services to our guests., • Support guests with finding work, budgeting, and guests’ responsibilities., • Seeking to develop a continuing knowledge of the field, what services are provided in the community, and, • establishing communication with those entities, • Create data and narrative program reports on guest outcomes and programmatic successes., • Ability to address and quickly solve problems with staff, volunteers, as well as guests, and be able to intercede and find reasonable solutions in order to maintain harmonious relations., • Facilitate Community visits with clients as assigned, to include signing up clients to meet with community events and providers., • Process the intake assessments and screening of guests., • Assists with finding, securing, and maintaining permanent housing, and helps clients to reintegrate into the community., • Drive company vehicles for client transportation or other work-related activities., • Manage a caseload of individual guests in a transitional after-care program., • Meets with guests as needed and maintains all electronic and paper client files., • Provide crisis intervention information, chemical dependency case management, and referral help., • Communicate with all staff through the Client Tracker (CT11)., • Help coordinate and facilitate support groups, Bible studies, addiction recovery curriculum, and classes., • Develop and maintain ongoing guest files., • The administrator observed urine collections for guests., • Effectively articulate a case for support so that others take heart to our vision/mission/goals., • Perform welfare checks at guest residences., • Help maintain a positive, pleasant, and Christian atmosphere at the facility., • Participate in organizational meetings, training, and initiatives as required., • Perform other duties assigned to support the Mission’s success. How you qualify • An Associate Degree is required. A combination of education and four years of relatable experience may be substituted., • Three years of experience working in a social services or rescue mission setting. One of those years must be in a Case Manager role., • Proficient in Microsoft Office Suite, • Possess a valid Washington State Driver’s License and be able to meet the standards of the Mission driver criteria is preferred, including but not limited to: o Clean driving record. o No current suspensions or revocations. o At least 21 years of age How we support each other · Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him. · Faithfully upholds The Mission and your team in prayer. · Participates in team devotions as schedule permits. · Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations. · Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors. Benefits All regular full-time employees, you are eligible to participate in our generous benefits package: · Medical / Dental / Vision · Basic Life Plan – 100% company paid · Voluntary Products including Life, AD&D, Disability, Accident and Critical Illness insurance · EAP and 24/7 Virtual Mental Health – 100% company paid · 4 weeks of paid vacation (accrued) · Accrued paid sick time · 10 paid holidays + 1 Floating Holiday · Personal Day and Birthday holiday · Retirement benefits w/ company match · Continuing Education Reimbursement Program Work Environment While performing the duties of this job, the employee is frequently required to stand and/or walk, balance, twist, climb ladders, stoop, kneel, perform overhead work and reaches with hands/arm. Frequently work for extended periods of time in indoor and outdoor settings with varying temperature environment. Frequently uses judgement and memory to make decisions. Occasionally you will sit and keyboard. Occasionally lifts up to 50 pounds and walks, use stairways and climb to multiple floors carrying tools and equipment. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus. Statement of Faith · We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21) · We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2 · We believe in the deity and humanity of our Lord Jesus Christ: · His virgin birth (Luke 1:35, John 1:1-2, John 1:14) · His sinless life (Phil. 2:5-11) · His miracles (Matt. 4:23) · His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2) · His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5) · His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24) · His future return in power and glory (1 Thess. 4:16-18) · We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17) · We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23) · We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15) · We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4) Mission Statement To bring the love of Jesus and hope for a new life to our homeless neighbors. Vision Statement To see every homeless neighbor - beloved, redeemed, restored. Values Statement To be Gospel centered, united together, living faithfulness and pursing excellence. Pre-Employment This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen. Job Disclaimer Job descriptions are designed to outline primary duties, responsibilities, and qualification requirements for this job and should not limit additional duties and responsibilities assigned. Duties, responsibilities, and activities may change at any time with or without notice. It is our expectation that all employees offer their services wherever and whenever deemed necessary to ensure the success of the Mission.

Job Description Shelter Monitor Posted on: 06/09/2026 Location: Southend Village - 9101 Martin Luther King Jr Way S, Seattle, WA 98118 Hours: Saturday and Sunday 8:0AM-8:00PM Reports To: Shelter Operations Manager Pay Range: $21.90 - $28.34 hourly Position Type: Non-exempt, unionized position (OPEIU 8). This position monitors activities at the Shelters and maintains a safe environment for all Program Participants. This position also provides emergency coverage as needed and works closely with other Shelter Monitors, and the Shelter Operations Manager. Responsibilities: • Assist clients/participants in completing intake and exit paperwork., • Monitor individuals entering and exiting the shelter and enforce guest policy., • Maintain logs and complete incident reports., • Handle donations., • On-site presence in the shelter, provide assistance to the program participants., • Monitor activities, safety, security and cleanliness in the shelter., • Perform light-maintenance and janitorial of common areas, entry, kitchen, community space, bathrooms, grounds and the perimeter of the shelter., • Prepare vacant units including light maintenance and cleaning and painting., • Cleanup any biohazards with appropriate Personal Protective Equipment (PPE)., • Respond to program participants' concerns and questions., • Provide info and feedback to Shelter Operations Manager on on-going operations and the welfare of program participants., • Respond to emergencies, perform grounds checks., • Call 911 in case of emergencies such as fire or injuries., • Alert LIHI staff and management of incidents, safety concerns and other related issues., • Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues)., • Foster a clean and safe environment., • Engage with assigned training and comply with training deadlines., • Utilize PPE Equipment and follow PPE protocols., • Other duties as assigned. Minimum Qualifications: • Ability to work with minimal supervision., • Ability to work with people with sensitivity to cultural, race, gender, mental health and class issues, • Problem solving and conflict resolution skills., • Basic computer skills, • Able to read, write and communicate in English. Preferred Qualification: • Experience providing services to low-income and/or people experiencing homelessness., • One year maintenance, customer service and/or direct service. Physical Requirements for this position can be found here. Other Requirements: • Must have access to reliable transportation., • Must pass criminal background checks and drug screening test. Benefits for this position (pro-rated for part time employees) • Generous vacation and sick leave, • 10 paid holidays and 1 floating holiday, • Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options), • Employer-Paid Life and AD&D Insurance, • 401k offered for unionized employees (through OPEIU8), • 403b offered for non-union employees, • Employee Assistance Program, • Travel Assistance Program, • Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Saturday and Sunday 8:0AM-8:00PM 24 hours a week -Saturday and Sunday 8:0AM-8:00PM

Job Description Job Summary The Case Manager I works as part of a collaborative team to help create a safe, supportive, and Christ-centered environment for guests in a residential recovery program. This role is part of a 24-hour care team that provides advocacy-based support, spiritual guidance, referrals, and case management services to guests engaged in addiction recovery. Schedule: Wednesday – Sunday 2:00PM - 10:30PM Target starting pay: $25.39/hour How you will serve • Conduct intake assessments and screenings for new program guests., • Manage an assigned caseload of guests participating in the addiction recovery program meeting with guests weekly to provide ongoing case management support., • Provide crisis intervention, chemical dependency support, and referrals to external services as needed., • Maintain thorough, organized, and confidential updates case notes using the Client Tracker system (CT11) and other electronic and paper files as needed., • Administers supervised urine screenings in accordance with program policy., • Conduct regular welfare checks in guest living areas and restrooms., • Help coordinate and facilitate Bible studies, support groups, classes, and addiction recovery curriculum., • Foster a positive, professional, and Christ-honoring atmosphere throughout the facility., • Assist in maintaining a clean, safe, and healing facility environment., • Participate in organizational meetings, training, and initiatives as required., • Perform other duties assigned to support the Mission’s success. How you qualify • High school diploma or equivalent required; associate degree preferred. A combination of education and at least two years of relevant experience may be considered in lieu of a degree., • Minimum of one year of case management experience required., • One year of experience in a social service, recovery, or rescue mission setting preferred., • Proficiency in Microsoft Office Suite. How we support each other • Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him., • Faithfully upholds The Mission and your team in prayer., • Participates in team devotions as schedule permits., • Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations., • Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors. Benefits • All regular full-time employees, you are eligible to participate in our generous benefits package:, • Medical / Dental / Vision, • Basic Life Plan – 100% company paid, • Voluntary Products including Life, AD&D, Disability, Accident and Critical Illness insurance, • EAP and 24/7 Virtual Mental Health – 100% company paid, • 4 weeks of paid vacation (accrued), • Accrued paid sick time, • 10 paid holidays + 1 Floating Holiday, • Personal Day and Birthday holiday, • Retirement benefits w/ company match, • Continuing Education Reimbursement Program Work Environment While performing the duties of this job, the employee is frequently required to sit for extended periods of time in a temperature-controlled environment. Occasionally will stand, balance, twist, stoop, kneel and reach with hands/arms. Occasionally lifts up to 20 pounds and walks, use stairways to climb to multiple floors within the company. Requires frequent use of cognitive abilities including frequent memory recall and occasional decision making. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus. Statement of Faith • We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21), • We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2, • We believe in the deity and humanity of our Lord Jesus Christ:, • His virgin birth (Luke 1:35, John 1:1-2, John 1:14), • His sinless life (Phil. 2:5-11), • His miracles (Matt. 4:23), • His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2), • His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5), • His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24), • His future return in power and glory (1 Thess. 4:16-18), • We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17), • We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23), • We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15), • We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4) Mission Statement To bring the love of Jesus and hope for a new life to our homeless neighbors. Vision Statement To see every homeless neighbor - beloved, redeemed, restored. Values Statement To be Gospel centered, united together, living faithfulness and pursing excellence. Pre-Employment This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen. Job Disclaimer Job descriptions are designed to outline primary duties, responsibilities, and qualification requirements for this job and should not limit additional duties and responsibilities assigned. Duties, responsibilities, and activities may change at any time with or without notice. It is our expectation that all employees offer their services wherever and whenever deemed necessary to ensure the success of the Mission.

Job Description Accountant l LOCATION: LIHI Main Office- 1253 South Jackson Street, Seattle, WA 98144 *This is a fully on-site position* REPORTS TO: Accounting Manager HOURS: Full time, 40 hours per week: Monday - Friday 8AM-4:30PM PAY RANGE: $28.85-32.85 per hour POSITION TYPE: This is a unionized position, represented by Local 8 of the Office of Professional Employees International Union (OPEIU). This is a non-exempt position. Responsibilities: The Accountant I is responsible for performing finance and accounting functions for LIHI, partnerships and LLCs. Duties include: • Prepare and process weekly check runs and rush checks, as needed., • Acquire W9 forms before adding new non-employee vendors., • Be responsible for accurate and timely payments., • Transfer Safe/Positive Pay information to banks daily., • Ensure compliance with internal control (e.g. signing authority, document approvals)., • Provide audit support., • Other duties performed include the manual check preparation and distribution, reports distribution, filing, photocopying, faxing, administrative duties and special projects., • Enter employee payroll related changes into the payroll software., • Provide payroll data and reports in various formats for grant billings., • Help solve timecard coding errors., • Help with timecard completion and approval problems on processing days., • Support payroll with reporting for pensions, taxes and garnishments., • Help with state L&I reporting including quarterly volunteer totals., • Other accounting duties as assigned. Desired Qualifications: • 2 years relevant experience., • An AA degree in Business Administration, Accounting, Finance, or other related fields. Equivalent experience may be substituted for this requirement., • Ability to multi-task in a fast-paced environment, work well under pressure and meet deadlines. Must be able to maintain important payment schedules., • Excellent data entry skills. Ability to work in a team environment and independently., • Self-starter with good problem solving skills and ability to interact and communicate positively and successfully with all levels of the organization., • Flexible and willing to work evenings/weekends during busy times., • Proficiency in Excel and Word required., • Excellent written and verbal communication skills needed. Benefits for this position (pro-rated for part time employees) • Generous vacation and sick leave, • 10 paid holidays and 1 floating holiday, • Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options), • Employer-Paid Life and AD&D Insurance, • 401k offered for unionized employees (through OPEIU8), • 403b offered for non-union employees, • Employee Assistance Program, • Travel Assistance Program, • Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Full time, 40 hours per week: Monday - Friday 8AM-4:30PM Full time, 40 hours per week: Monday - Friday 8AM-4:30PM

Job Description URS Team Member - Urban Rest Stop Posted on: 04/27/2026 Location: Downtown URS - 1924 9th Ave, Seattle Hours: Monday-Friday 6:00AM-3:00PM Reports To: Urban Rest Stop Manager Pay Range: $21.90-$28.38 Position Type: Non-exempt, unionized position (OPEIU 8). Our Urban Rest Stop hygiene centers provide people experiencing homelessness access to showers, toiletries, and laundry services in a clean, safe, respectful environment. As an Urban Rest Stop team member, you'll provide onsite support to patrons. This job is 25% customer service, 10% administrative/computer work, and 65% cleaning. Responsibilities: Customer Service • Ensure that the Urban Rest Stop provides a clean, safe and welcoming environment at all times., • Schedule appointments for daily use of the showers and laundry facilities., • Monitor use of all agency facilities, and monitor the patrons and their behaviors throughout the facility., • Provides personal assistance to patrons, when necessary., • Distribute personal care items as requested and when donations are available., • Distribute and monitor shower towel use and return, in accordance with agency procedures., • Enforce Rest Stop Rules and Procedures, ensuring the safety and security of patrons and staff at all times., • Mediate and de-escalate conflicts and model appropriate problem solving strategies., • Implement Rest Stop Security Procedures, when necessary., • Document all such incidents in Daily Log and submit Incident Report to URS Manager and all URS staff., • Provide information to Urban Rest Stop patrons regarding resources etc as needed., • Contact other community agencies when specific patron assistance is required, i.e. Public Health, and Seattle Police Officers., • Must wear a mask at all times while on-site. Administrative/Record keeping • Maintain Daily Log of Urban Rest Stop activities, including incident reports when they arise., • Inform URS Manager of any incidents that occur as soon as possible, either formally via incident report or informally., • Restock and sort consumable and cleaning supplies, ensuring a continuous supply for Rest Stop. Inventory to be secured and managed for best use of agency property and funds., • Stock and sort donated and purchased hygiene supplies, such as: razors, diapers, toothbrushes, etc., • Collect facility use information on Rest Stop patrons daily. Update and maintain patron database daily., • Follow agency procedures as detailed within the Urban Rest Stop Procedures Manual., • Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues)., • Engage with assigned training and comply with training deadlines. Cleaning • Clean the Urban Rest Stop in accordance with daily cleaning schedule., • Maintain a high level of facility cleanliness at all times, including spot and emergency cleaning tasks., • Monitor the condition of the Rest Stop facility. Report any maintenance or repair concerns to the Team Leader., • Works cooperatively with the Team Leader, URS Manager and volunteers to ensure the Urban Rest Stop success., • Participate in staff meetings., • Foster a clean and safe environment., • Utilize Personal Protective Equipment (PPE) and follow PPE protocols., • Other duties as assigned. Minimum Qualifications: • Able to read, write and communicate in English., • One year relevant experience i.e. cleaning and customer service., • Ability to work effectively and respectfully with staff and patrons who represent diverse cultural, economic, social, and ethnic communities, sexual orientations, and physical and mental abilities., • Ability to work in a busy, fast paced environment., • Basic computer skills. Preferred qualifications: • Previous home health aide, nursing/psychiatric aide, orderly, chore service, social service assistant/aide or janitorial experience of one year in a commercial, private, health or social service agency setting., • Previous work experience in a comparable, social service environment, such as a Homeless shelter, Transitional Housing, multi-service center or other direct human services provision., • Ability and experience in successful conflict resolution and de-escalation., • Previous work experience and ability to work with Safe Harbors database. Physical Requirements for this position can be found here. Other Requirements: • Must have reliable transportation., • Must pass criminal background check and drug screen. Upon Hire: • After 90 days of hire, you will be required to complete First Aid/CPR certifications. **Due to the patrons that we serve at this location, masks are required to be worn by all employees at this site. Benefits for this position (pro-rated for part time employees) • Generous vacation and sick leave, • 10 paid holidays and 1 floating holiday, • Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options), • Employer-Paid Life and AD&D Insurance, • 401k offered for unionized employees (through OPEIU8), • 403b offered for non-union employees, • Employee Assistance Program, • Travel Assistance Program, • Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. #hp Monday-Friday 6:00AM-3:00PM 40 hours a week - Monday-Friday 6:00AM-3:00PM

Job DescriptionDescription: Days Off: Thursday, Friday Shift: Day (7:30 AM – 4:00 PM) Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: We are looking for energized and passionate Service Coordinators to manage basic day-to-day operations at The Gateway. Service Coordinators are tasked delivering these critical survival services as part of a large team, all of whom are committed to serving our most vulnerable citizens. MAJOR DUTIES AND RESPONSIBILITIES: • Maintain order and communicate/enforce agency rules and policies., • Intervene in client crises (medical, mental health, interpersonal)., • Initiate and maintain appropriate social interactions with clients., • Monitor dorms, bathrooms and dayrooms to maintain safety and security of clients and premises., • Consult with other staff and/or outside agencies as needed regarding client issues and needs., • Provide information on social/health services and procedures (in-agency and outside agency) to clients., • Refer clients needing more extensive services to specialized program staff or to outside services, when appropriate., • Screen referrals from other agencies., • Work with and support community volunteers who volunteer during shift., • Actively participate in staff meetings and in-service trainings., • Assist with the preparation, organization, serving and cleanup of food service scheduled during shift., • Maintain order and cleanliness of work area., • Recruit and supervise client volunteers for regular volunteer tasks., • Work scheduled hours at shelter stations and/or milieu coverage and perform all duties of those areas., • Monitor and ensure the return of all towels, blankets and other DESC property issued to clients., • Register clients and document services provided during shift hours, in accordance with established procedures., • Monitor day rest clients., • Assist with transition from nighttime shelter to day program activities, such as morning cleanup., • Observe client behaviors in the area surrounding the shelter, and intervene when necessary to discourage loitering, fighting, use or sale of drugs and alcohol, and other uncivil or illegal behaviors., • Provide assistance to homeless people and others who are experiencing crises caused by mental illness and/or excessive drug/alcohol consumption., • Provide information about and referral to other services available in the community to homeless people and others in need., • Other duties as assigned.Requirements: MINIMUM QUALIFICATIONS: • Basic understanding of homelessness and various characteristics of homeless adult populations., • Ability to communicate and work effectively with staff from various backgrounds and disciplines., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior., • Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for clients. PREFERRED QUALIFICATIONS: • Experience with the challenges of mental illness and substance use. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job Description FCS Program Coordinator REPORTS TO: Program Manager PAY RANGE: $32.45 - 34.51 hourly HOURS: Full time POSITION TYPE: Exempt The FCS Program Coordinator will be responsible for supporting the Foundational Community Supports Medicaid billing program at the Low Income Housing Institute. This Medicaid program is integrated throughout our diverse social service programming to support housing search and placement activities in a variety of locations, such as Tiny House Villages, Shelters and Permanent Supportive Housing programs. This position will train case management staff on best practices for getting our clients enrolled in the FCS program and support case management staff with questions they have about program operations. The role will also be integral in maintaining data accuracy of the FCS program within our Salesforce content management system and other related systems. This position will include both in-office and onsite work. Responsibilities: FCS Program Training ● Train Case Managers on the FCS assessment process, resubmissions and supporting documentation ● Perform onsite sessions for both groups and individuals ● Contribute to program documentation as needed and track case management engagement ● Respond to support requests from case managers and supervisors Medicaid Eligibility and Program Support ● Research client Medicaid benefits and behavioral health history in relevant databases to determine program eligibility based on health and risk factors ● Regularly report out to supportive services staff and leadership on changes to Medicaid/FCS ● Train and assist Case Management teams with Medicaid enrollments for clients ● Remain up to date on HCA and Wellpoint standards Assessments and Submissions ● Input and manage program enrollment approvals and denials ● Work with Case Management on assessments and resubmissions ● Monitor enrollments for timeliness and consistency ● Track enrollment trends and outcomes Program Support ● Provide support for Case Managers on how to compose case notes for FCS billing eligibility ● Maintain accurate enrollment records on Salesforce CMS ● Review the accuracy and completeness of assessments and documentation by case managers, prepare documents to send to the funder for authorization. ● Coordinate performance updates with supervisors as needed. ● Prepare requests for authorization that were not acknowledged or did not receive a response from approval partners. ● Assist FCS PM with all internal and external Fidelity reviews and training. ● Review authorization denials and communicate with relevant team members to obtain additional justification for eligibility and resubmit assessments for approvals. ● Work with program staff and supervisors to obtain any missing or incomplete documentation. ● Assist in preparing statistical reports as needed. ● Regularly scheduled program check-ins with site supervisors. ● Weekly check-ins with FCS Program Manager for support and oversight ● Utilize Personal Protective Equipment (PPE) and follow PPE protocols. ● Other related tasks as assigned. Qualifications: ● Proven ability to work with minimal supervision. ● Experience with Content Management Systems, Salesforce a plus ● Experience with data management ● High level of experience with Excel, Google Sheets and CSV exports ● Demonstrated ability to work with people with sensitivity to cultural, race, gender, mental health and class issues, and a demonstrated commitment to low-income housing and ending homelessness. ● Experience working with low-income people. ● Excellent problem solving and conflict resolution skills. ● Excellent communication skills. ● BA degree or work experience equivalence. ● Two (2) years’ experience in administrative/operations setting. ● Accurate filing skills/attention to detail. ● Ability to structure tasks and responsibilities within a weekly schedule in order to meet due dates and funding deadlines. ● Computer skills, including proficiency in Microsoft office products. ● Proficiency with Microsoft Excel to include basic formulas, filters, and pivot tables. ● Familiarity with working for a not-for-profit organization. ● Demonstrated ability to maintain strict confidentiality. ● Ability to work as a member of a diverse team in a fast-paced setting. ● Support and contribute to a creative, collaborative and respectful environment that promotes teamwork. ● Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations. Benefits for this position (pro-rated for part time employees)  Generous vacation and sick leave  10 paid holidays and 1 floating holiday  Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options)  Employer-Paid Life and AD&D Insurance  401k offered for unionized employees (through OPEIU8)  403b offered for non-union employees  Employee Assistance Program  Travel Assistance Program  Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive.

Job Description The Support Services Associate I will be responsible for maintaining facility safety, order, and cleanliness and will provide backup assistance to other staff. Scheduled: Monday - Friday 8:30AM - 5:00PM Starting Pay: $21.31 per hour. How you will serve • Perform janitorial duties, including duties left over from a different shift., • Assess and record safety hazards and maintenance needs., • Perform random and frequent walks through the entire interior of the building. Record evening report in the staff log at the end of each shift., • Handle issues that may arise with individuals during an overnight night shift (if applicable), • Do occasional room checks or searches as needed., • Respond to emergency calls on overnight phone (if applicable), • Assist with a variety of administrative duties., • Act as backup to Guest Services by performing Breathalyzer tests and Urine Analysis drug screens for individuals entering the building after curfew or returning from the hospital., • Handle office telephones and monitor incoming people., • Record and organize messages for clients and staff., • Provide referrals for callers when necessary., • Participate in organizational meetings, training, and initiatives as required., • Perform other duties assigned to support the Mission’s success. How you qualify • Acknowledge and sign the Mission's Statement of Faith (see below)., • A high school diploma or equivalent is required., • Staying awake during overnight hours (if assigned to that shift) is required., • Customer Services experience is highly preferred., • Previous janitorial experience is preferred., • Proficient in Microsoft Office Suite How we support each other • Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him., • Faithfully upholds The Mission and your team in prayer., • Participates in team devotions as schedule permits., • Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations., • Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors. Benefits All regular fulltime employees, you are eligible to participate in our generous benefits package: • Medical / Dental / Vision, • Basic Life Plan – 100% company paid, • Voluntary Products including Life, AD&D, Disability, Accident and Critical Illness insurance, • EAP and 24/7 Virtual Mental Health – 100% company paid, • 4 weeks of paid vacation (accrued), • Accrued paid sick time, • 10 paid holidays + 1 Floating Holiday, • Personal Day and Birthday holiday, • Retirement benefits w/ company match, • Continuing Education Reimbursement Program Work Environment While performing the duties of this job, the employee is primarily working in a temperature-controlled environment. Required to frequently stand, balance, twist, stoop, kneel and reach with hands/arms. Frequently lift up to 30 pounds and walks, use stairways to climb to multiple floors within the building. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and the ability to adjust focus. Statement of Faith • We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21), • We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2, • We believe in the deity and humanity of our Lord Jesus Christ:, • His virgin birth (Luke 1:35, John 1:1-2, John 1:14), • His sinless life (Phil. 2:5-11), • His miracles (Matt. 4:23), • His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2), • His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5), • His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24), • His future return in power and glory (1 Thess. 4:16-18), • We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17), • We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23), • We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15), • We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4) Mission Statement To bring the love of Jesus and hope for a new life to our homeless neighbors. Vision Statement To see every homeless neighbor - beloved, redeemed, restored. Pre-Employment This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.

Job Description Description & Requirements Kitchen Coordinator - Women & Children's Ministries (Wed-Sun) Are you passionate about working in ministry and showing love to those in need? Our client is seeking a Kitchen Coordinator to work with a team of staff and volunteers to create a safe, healing environment for program ministries by managing all aspects of the kitchen, serving healthy meals, along with high-quality volunteers and work therapy guests. Best-in-Class Benefits and Culture: Our client values their employees' time and effort. Their competitive compensation of $20.51-$26.16 per hour, Wednesday - Sunday 10:30am - 7pm depending on experience, and an extensive benefits package, enhances their commitment to your success. Our client's benefits package includes: • Comprehensive Health & Wellness Coverage: Enjoy medical, dental, and vision insurance, company-paid basic life insurance, employee assistance services, and 24/7 virtual mental health support to help you and your family thrive., • Financial Security & Retirement Planning: Build your future with a competitive retirement plan featuring company matching contributions, plus access to voluntary life, disability, accident, and critical illness insurance options., • Generous Paid Time Off: Recharge with four weeks of accrued vacation, paid sick time, 11 paid holidays, a floating holiday, a personal day, and a paid birthday holiday., • Professional Growth Opportunities: Invest in your career through our Continuing Education Reimbursement Program, designed to support ongoing learning and professional development., • Work-Life Balance & Employee Support: Benefit from a comprehensive package that prioritizes your well-being, financial health, and long-term success both inside and outside of work. Plus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where everyone feels encouraged to contribute to their processes, decisions, planning, and culture. To thrive/succeed as the Kitchen Coordinator, you should have: • Acknowledge and sign the Mission's Statement of Faith, • High School diploma or equivalent required., • 1 year of food preparation experience required., • Food Handler's card required (must be obtained after hire), • Ability to lift up to 30 lbs., • Proficient with Microsoft Office suite. Your responsibilities as the Kitchen Coordinator will include: • Prepare and coordinate daily meal service by receiving meals from the central kitchen, planning and preparing breakfast, and ensuring timely lunch, dinner, and weekend meal availability across program locations., • Maintain food safety and sanitation standards by overseeing kitchen operations, ensuring compliance with health regulations, and verifying that dishes, cookware, and utensils are properly cleaned and sanitized., • Support inventory and food service operations by assisting with the receipt, unloading, storage, and organization of food and supply deliveries., • Collaborate with program leadership and support services staff to coordinate work therapy opportunities, support guest engagement, and contribute to program success., • Participate in team meetings, training sessions, and ongoing communication with management while providing operational support and performing additional duties as assigned. Our client's vision is to see every homeless neighbor - beloved, redeemed, restored. As part of this you must agree with our statement of faith. • Believe the Bible is the inspired, infallible, authoritative Word of God., • We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit., • We believe in the deity and humanity of our Lord Jesus Christ:, • His virgin birth; His sinless life; His miracles; His vicarious and atoning death through His shed blood on the cross;, the forgiveness of sins; His bodily resurrection from the dead; His ascension into heaven; now seated at the right hand of the Father; His future return in power and glory, • We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit., • We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity., • We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God., • We believe in the spiritual unity of believers in Christ. Join our client's mission If this sounds like you, bring your heart to our mission. Apply today. Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. It does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment. #PRO #ZCL

Job Description HR Business Partner Posted on: 06/26/2026 Location: LIHI Main Office, International District of Seattle Hours: Full Time, 40 hours per week Reports To: Director of Human Resources Pay Range: $80,000 - $92,000 Position Type: Exempt, non-union, temporary The HR Business Partner works in an internal consultative role to align the human resources function with the broader strategies and objectives of the organization. This position is responsible for conducting initial reviews and supporting workplace investigations, coordinating and tracking leave and accommodation processes, and serving as a point of contact for employee concerns. The HR Business Partner partners with leadership to ensure consistent application of policies and practices, supports responses to union grievances and external agencies such as Labor & Industries, and helps maintain compliance with applicable employment laws. This role requires strong judgment, attention to detail, and the ability to manage sensitive matters with professionalism and discretion. Responsibilities: Serve as a subject matter expert on employment issues, initiating new policies and procedures where necessary. Manage HR correspondence, both email and hard copy, and support HR projects or audits as needed Monitor and support compliance with federal, state, and local employment laws and organizational policies. Manage employee corrective action process, including advising supervisory staff on best practice and LIHI forms and procedure. Conduct investigations by collecting, analyzing and documenting quantitative and qualitative data, researching key business issues, identifying action plans, fully documenting investigative findings, and providing updates and recommendations to HR and business leadership. Respond to and assist in the preparation of union grievance materials and communications Partner with managers to provide guidance on employee relations matters, policy interpretation, and performance concerns Train managers on leadership behaviors, employee communication, and performance management strategies to promote a culture of continuous growth. Coordinate initial accommodation requests, including intake, documentation, and interactive process support Oversee and coordinate L&I matters, manage claims, administer light duty back-to-work programs, ensure OSHA/WISHA compliance. Responds to inquiries and questions regarding employment issues and the application of organizational policies Other job duties as assigned Minimum Qualifications: Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience 2–7 years of experience in Human Resources, with exposure to employee relations, leave administration, or compliance Knowledge of employment laws and regulations, FMLA, ADA, and other leave and accommodation frameworks. Experience working with HRIS/HRM software for tracking employee data. Demonstrated experience with corrective actions and terminations. Strong organizational skills with the ability to manage multiple priorities and deadlines Effective written and verbal communication skills Preferred Qualifications: Familiarity with HR in a housing, homelessness, or other social services provider environment. Familiarity with HR in a union environment. Experience with ADP Workforce Now. SHRM or HCI Certification. Other Requirements: Must have reliable transportation About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive.

Job Description Supportive Services Manager Special Projects Department Posted on: December 16, 2025 Location: Enhanced Emergency Services and Shelter Program Pierce County South Sites Hours: Full time, Monday-Friday Reports To: Director of Supportive Services Pay Range: $72,000-75,000 annually, DOE Position Type: Exempt, non-union position. The Manager of Supportive Services (the Manager) actively provides support to Case Managers of Shelter Programs while abiding to policies and protocols. The Manager ensures that all applicable LIHI sites receive and sustain supportive services grant opportunities. The individual in this position will aid in the financial and record-keeping side of the grant-making process, while working closely with program staff and senior leaders to ensure accurate financial reporting and procedural compliance. Responsibilities Hire and train Case Managers at multiple Special Project sites while providing continuing guidance. Participate in program evaluation, and best practice development; including input from clients, shelter staff, volunteers and others. Oversee, maintain and review case management records for quality assurance, training and data management purposes. Conduct staff meetings on a weekly or bi-weekly basis. Engage in direct-resident support as needed, which may include some short term crisis intervention, case-management, info-referral, and/or back-up assistance with property management tasks. Offer case management and service planning for selected participants, either referred by building or shelter management as at risk of eviction, shelter program exit, or self-identified. Conducts regular site visits to multiple properties to provide clarification, supervision and guidance. Coordinate and/or conduct periodic audits of Supportive Services at various sites, including weekly/monthly file and data input reviews. Facilitates one-on-one staff meetings to work on goals, growth, training, and guidance on specific cases, and overall case management performance. Manage administrative support tasks to possibly include scheduling/calendaring, light event coordination, quarterly/annual internal auditing tasks, and general file clean-up and organization—possibly including electronic file storage. Manage supportive services database to ensure accuracy, staff compliance and billing of services. Experience with HMIS is a plus. Effectively listen, reflect, mediate, and problem-solve. Work with LIHI staff at various levels and departments to ensure an accurate, timely and efficient process for the entire grant life cycle from proposal to close. This entails collaboration with supportive services, finance, development and property management staff, reviewing and/or producing relevant reports, monitoring and post-award management. Engage with assigned training and comply with training deadlines Utilize PPE Equipment and follow PPE protocols Other job duties as assigned. Minimum Qualifications: Bachelor Degree in Social Work, Psychology or related field 4+ years of experience in case management and/or resident support services; experience in low-income/shelter programs is a plus Experience supervising and training others Knowledge of local social service resources Demonstrated experience working with homeless individuals/families Able to speak about the wide range of related needs and issues Familiarity with the micro/macro barriers they encounter before and after becoming transitionally or permanently housed Experience working with confidential information Excellent computer and technology skills and aptitude for administrative responsibilities such as preparing budgets, reports, invoices. Aptitude for conducting research and reporting data Able to read, write and communicate in English Must pass criminal background checks and drug screening Preferred Qualifications Background in grant management Master’s in Social Work Other Requirements: Must have a valid Washington State driver’s license and driver liability insurance. Must have regular access to a reliable vehicle. Mileage is provided for travel between sites during shift About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Full time, Monday-Friday Full time, Monday-Friday

Job Description Regional Operations Manager Location: King County Hours: Average 40+ hours per week. Some nights and weekends, as needed Reports To: Director of Housing Management Pay Range: $110,000-120,000 annually Position Type: Exempt, non-union position The Regional Operations Manager with a Permanent Supportive Housing focus oversees a portfolio of properties, many of which are permanent supportive properties within the LIHI portfolio. This position provides leadership to on-site property management and works collaboratively with supportive housing leaders with a strong emphasis on resident safety, well-being, and long-term housing stability. This role ensures services provided to clients are low-barrier, trauma-informed, and culturally responsive, and rooted in focusing on getting and keeping residents stably house. This role also supports residents with complex needs, including homelessness, substance use disorders, and serious mental illness by promoting access to comprehensive services, treatment, and housing that help individuals achieve their highest potential for health and stability. The position is responsible for advancing LIHI’s commitment to diversity, equity, and inclusion by fostering a respectful and inclusive environment. This position will include both in office and onsite work. There will be no work from home with this position. Responsibilities: Leadership, Supervision, and Operations Oversight • Provide leadership to teams across the property management and permanent supportive housing programs, including supervision of Area Managers, Property Managers, Maintenance, and Front Desk/Security staff., • Hire, lead, motivate, train, and supervise the Area Managers and facilitate growth in the housing management department., • Monitor acceptable levels of unit turnover time, market and renewal rates, occupancy, delinquency and bad debt. Make recommendations and improvements where needed by working closely with Area Managers and site staff., • Recommend and implement strategies on increasing revenue, minimizing expenses, and monitor/implement rental rate adjustments., • Supervise, authorize, monitor and administer contract services and approves expenses that exceed area manager authority in collaboration with DOHM and finance., • Set clear expectations, coach, mentor, and evaluate team performance in alignment with LIHI values and supportive housing best practices., • Ensure that residents comply with all lease terms and assist site teams with follow through to positively correct resident behavior and/or enter the legal process to ensure rent is paid and negative resident behavior are treated appropriately., • Foster a collaborative and inclusive team culture that centers resident well-being, encourages accountability, promotes a service-oriented approach rooted in Harm Reduction and Trauma-Informed Care to meet the complex needs of residents., • Oversee program operations to ensure alignment with LIHI’s mission, service goals, management plans, and funder requirements., • Set standards and policies for operations leaders and staff that ensure resident safety, and uphold cleanliness and habitability standards., • Monitor unit turnover and occupancy; implement proactive strategies to reduce vacancy, address rent arrears, and support resident stability while keeping sites financially on track., • Coordinate capital and maintenance projects, ensuring contracts include proper insurance, clearly defined scopes of work, and compliance with health, safety, and regulatory requirements., • Proactively assess and plan for building needs, including deferred maintenance, accessibility upgrades, capital improvements, and life/safety concerns., • Collaborate with other departments at LIHI which include but are not limited to development, finance, human resources, URS, supportive services and tiny house villages., • Implement, monitor, and ensure proper, timely, and accurate record-keeping and reporting as assigned for each community within management portfolio., • Monitor and evaluate standards for acceptable curb appeal, upkeep and cleanliness of all communities., • Implement, monitor and evaluate standards for unit turns, service requests, grounds and other maintenance‐related responsibilities at each community within the management., • Conduct leadership meetings within the housing management department in both a team setting and regularly scheduled one on one check-ins., • Conduct occasional site visits which include inspecting units, the property’s common areas, maintenance storerooms, exterior, and interior., • Research all funding resources within the department. Implement applications and funding requests and monitor site level funding and spending for maximum utilization., • Ensure property is equipped with proper PPE, monitor any safety concerns, hazardous materials control and that good exposure plans are in place., • Support staff and provide technical assistance for annual reporting to funders. Monitor responses to funders regarding deficiency issues noted at properties, as needed., • Develop and implement new policies and procedures and manage them during organizational growth, • Assist with new property lease-ups, acquisitions, and developments. All aspects of property start up to ensure timely property leasing; recommend staffing plans, budgets and quality compliance., • Coordinate and complete special projects and other duties as assigned by the DOHM., • Engage with assigned training and comply with training deadlines., • Utilize PPE Equipment and follow PPE protocols. Financial Management & Compliance • Review and analyze monthly financial reports, rent rolls, and budget variance reports; provide guidance to site teams accordingly., • Collaborate with Property Management and Compliance staff to ensure accurate rent collection, lease enforcement, and annual tenant recertifications., • Approve high-level operational expenses and monitor adherence to approved budgets., • Ensure compliance with local, state, and federal regulations, including HUD, LIHTC, and other affordable housing programs., • Submit accurate and timely reports to funders and assist with on-site inspections and audits. Resident & Community Engagement • Promote strong resident relationships and support staff in resolving conflicts through trauma-informed, housing-first-aligned interventions., • Ensure tenants are connected to behavioral health and supportive services and empowered to maintain stable housing., • Guide Site Directors in responding to tenant complaints, incident reports, and grievances with professionalism and adherence to policies., • Support community integration and respond to neighborhood concerns in coordination with agency leadership and local stakeholders., • Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues)., • Foster a clean and safe environment., • Engage with assigned training and comply with training deadlines., • Other job duties as assigned. Minimum Qualifications • Associate degree in Property Management, Human Services, Social Work, or a related field., • Minimum of six years of experience at a senior management level in residential property management, facilities management, or housing programs and services and/or a minimum of five years of progressive experience in permanent supportive housing, affordable housing, or housing programs serving people experiencing homelessness, including at least two years in a senior leadership or supervisory role., • Demonstrated experience supporting residents with complex needs, including serious mental illness, substance use disorders, and chronic homelessness., • Strong supervisory and leadership skills, including experience managing cross-functional or multidisciplinary teams., • Deep understanding of supportive housing models, including Harm Reduction and Trauma-Informed Care., • Proficiency in operational oversight, including budgeting, financial reporting, and compliance monitoring., • Experience with regulatory requirements for HUD, LIHTC, Section 8, or other affordable housing programs., • Strong communication and interpersonal skills with a commitment to racial equity, inclusion, and social justice., • Familiarity with landlord-tenant law and housing-related legal processes. Preferred Qualifications • Experience managing multiple supportive housing or affordable housing sites., • Familiarity with King County’s housing landscape, community resources, and funding mechanisms., • Experience in community engagement and working with individuals experiencing homelessness, substance use disorders, and serious mental illness. Other Requirements: • Must have a valid Washington State driver’s license and must meet Washington State minimum requirement for driver liability insurance., • Must pass motor vehicle/driving record checks, • Must have regular access to a reliable vehicle. Mileage is provided for travel between sites during shift, • Must pass criminal background checks and drug screening Benefits for this position (pro-rated for part time employees) • Generous vacation and sick leave, • 10 paid holidays and 1 floating holiday, • Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options), • Employer-Paid Life and AD&D Insurance, • 401k offered for unionized employees (through OPEIU8), • 403b offered for non-union employees, • Employee Assistance Program, • Travel Assistance Program, • Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. #hp

Job DescriptionDescription: Days Off: Tuesday, Wednesday Shift: Night 11:30pm-8:00am Shift Differential: $1.00 per hour in addition to hourly wage Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: We are looking for energized and passionate Residential Counselors to manage basic day-to-day operations at our Permanent Supportive Housing Projects. Residential Counselors assist the individuals living in our supportive housing with their daily needs, with special emphasis on challenges related to severe and persistent mental illness and substance use disorders. MAJOR DUTIES AND RESPONSIBILITIES: • Interact with residents in the general milieu and common areas., • Assist clinical staff in the coordination of services to residents; contact residents' outside service providers as necessary., • Assist clinical staff in engaging residents through creative, resourceful strategies that build trust and confidence., • Assist clinical staff in the initiation, facilitation and promotion of on-site activities, therapeutic support groups, outings and community meetings., • Manage all building operations in the absence of other project and clinical staff as assigned., • Operate all functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems., • Maintain safety and security by monitoring all general access areas and enforcing project rules., • Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems., • Write significant events involving residents and building operations activities in a daily log; read log daily., • Assist with room turnovers, new resident leasing and orientation; rent collection and facilities inspections., • Respond to resident complaints., • Work cooperatively with clinical and maintenance staff sited at the project and with visiting providers; refer residents to clinical and other staff as necessary, • Initiate appropriate response to maintenance requests., • Participate in staff meetings and trainings., • Assist with other property management functions as assigned., • Other duties as assigned.Requirements: MINIMUM QUALIFICATIONS: • Basic understanding of homelessness and various characteristics of homeless adult population., • Ability to communicate and work effectively with staff from various backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors., • Subscription to philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: • BA degree in social or behavioral science., • Residential property management experience., • Experience with the challenges of mental illness and substance use., • Current Washington State Driver’s License, insurable driving record, ability to drive agency van and transport tenants. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job Description This is a unionized position represented by Local 8 of the Office and Professional Employees International Union (OPEIU). Starting wage is $30.49 an hour. JOB SUMMARY The Community Specialist (CS) supports Plymouth residents by working in a team environment, in maintaining high quality service delivery based on the values inherent in Plymouth’s mission, the principles of cultural proficiency, the tenets of harm reduction and trauma-informed care, and the ‘housing first’ philosophy and educates new residents with the goal of understanding how the building functions and building expectations, and also serves as part of an onsite permanent supportive housing team (PSH) that is committed to supporting the well-being of residents and includes staff presence in buildings, creating strong positive connections among tenants and staff to foster a sense of community, safety and home. Specific tasks related to this position (but are not limited to) include collaboration with tenants, building staff and partners to offer regular culturally relevant activities in and outside of the building that meet a wide range of tenant needs and interest. This position is generally assigned to an individual Plymouth building but may be reassigned on a short or long-term basis, based on business/service needs. Work Schedule: This position works a 40-hour work week, and at times requires working weekday evenings and one weekend day along with the willingness to work select holiday mornings. ESSENTIAL JOB FUNCTIONS (Responsibilities, accountabilities, and competencies; may not include all duties of this job.) Supportive and Community Services • In partnership with tenants, building team and behavioral health partners, identifies community building activities that are of interest to the residents - social activities, health, life skills, educational opportunities, treatment, peer groups, field trips, etc. Responsible for activities calendar, including planning and executing events. Actively outreaches residents to participate., • Welcomes all new residents to a safe and inclusive environment for all and supports the orientation and onboarding program to acclimate residents to their new home, understand building expectations, and form relationships with staff and residents., • Identifies and secures materials and supplies needed for events; maintain supply of “welcome baskets” for new tenants., • Arrange for and/or distribute food to tenants during events., • Creates respectful and trusting relationships with tenants., • Transports groups of tenants to external activities using company vehicles., • Creates schedules for community bus service or transportation, including local shopping or destination trips., • Mediates conflict using de-escalation and other techniques; intervenes in crisis to respond to emergencies as necessary., • Assists with resident’s complaints and concerns, escalating them to the Residential Services Manager as needed., • Distribute newsletters, brochures, and other relevant materials to residents, ensuring that communicate accommodates language differences, cultural difference, visual impairments, and other necessary accommodations as requested by residents. Collaborative • Plan and execute events and meetings as needed. i.e., identify resources, recruits and manages support needed to facilitate community events (coordinate with building staff, partners, volunteers, etc.)., • Provides support, guidance, and oversight during communicatee events for all volunteers and interns., • Helps manage the milieu to promote safety and community by maintaining a proactive presence during non-event hours., • Proactively seeks tenant input and feedback and encourages tenant leadership., • Participates and attends staff/supervisory and team meetings., • Participates in Plymouth committees and workgroups as appropriate., • Practices a cooperative work approach and promotes teamwork among co-workers., • Works collaboratively across Plymouth departments to uphold organization mission, vision and core values., • Responds to emergencies, initiating emergency maintenance actions, • Serves and provides additional support to building team as needed. Administrative • Coordinating with internal departments of calendared activities, scheduling meetings, and collecting client information., • Ensure significant events involving residents and building operations activities are recorded accurately in daily log and all necessary information during shift, reads log daily at start of shift; maintains and or assists with other program documentation as needed. i.e., Incident Reports, tenant satisfaction surveys. Other • Performs other duties as assigned by Site Director. ESSENTIAL JOB QUALIFICATIONS (Any equivalent combination of knowledge, skills, abilities, education, and experience.) Education: High School Diploma GED certification or an equivalent combination of relevant work experience. Experience: Two (2) years’ experience working in the human services field, preferably with low-income, diverse, homeless, and special needs clients. Licensure/Certification: Valid Washington State Driver License with fully insurable driving record. Knowledge, Skills & Abilities: • Ability to communicate and listen effectively and successfully de-escalate potential volatile situations with staff members and tenants., • Ability to be calm and exercise good judgement during emergency and stressful situations., • Ability to work independently and with high motivation., • Ability to work cooperatively in partnership with community stakeholders and resources., • Ability to be flexible, supportive and to work cooperatively with staff as a member of a multi-disciplinary and diverse team., • Experience with Microsoft Office applications; particularly Word, Excel, Outlook, Teams, and Zoom., • Strong written and oral communication skills., • Advanced knowledge of general office practices and procedures; strong customer service skills and excellent organizational and time management skills., • Extraordinary attention to detail skills. Desired Qualifications: • Familiarity with trauma-informed care and de-escalation is desired., • Experience coordinating events is desired. BENEFITS We offer a comprehensive benefits package for Full-Time employees, including Medical, Dental, Vision, PTO, and 403(b) options. Additionally, employees have access to supplementary benefits such as the Employee Assistance Program, a subsidized ORCA pass, and more. This is a full-time position with benefits. Join us and be a catalyst for positive change! Plymouth Housing is an equal opportunity employer. We recruit, hire, train and promote employees based on merit and business needs, and without regard for race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, military status, political affiliation, or any other factor protected by law. Tuesday to Saturday, 10:00 am to 6:30 pm

Job Description:\n\nDescription: ABOUT THE POSITION: The Housing Case Manager provides trauma-informed services to individual program participants, many of whom have multiple barriers (i.e., mental health, substance use disorder, chronic health conditions, frequent contact with law enforcement, etc.), so that secure, stable, and permanent housing may be achieved and/or maintained. This service includes assessment, documentation, information and referral, goal setting, direct advocacy, cooperative case planning, and coordination of services. The Case Manager assists and empowers participants to make necessary connections with the community and providers to stabilize and improve the quality of their lives. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE PROGRAM: Our home in South Lake Union provides 72 units of housing for individuals and families who have formerly experienced homelessness and housing insecurity. On-site amenities include a children’s center, outdoor play area, shared community room and case management. This building offers 1, 2, and 3-bedroom units. ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families and communities for health, justice and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives To learn more about the agency visit www.compasshousingalliance.org. LOCATION: South Lake Union Neighborhood (Seattle, Wa) REPORTS TO: Program Manager FLSA STATUS: Non-Exempt SCHEDULE: 10:30am-7Pm Monday-Friday; weekly staff meeting Tuesdays at 1pm MEAL SCHEDULE: unpaid (30 minutes) SALARY RANGE: $29.87 per hour (level I) ESSENTIAL DUTIES AND RESPONSIBILITIES This role may be required to perform any duties as determined by program management to meet program specific needs. Other duties, responsibilities, and activities may change or be assigned at any time with notice. Engagement & AssessmentProvide trauma-informed case management utilizing motivational interviewing and strength-based techniques to assigned participants.Engage professionally and compassionately with participants in all settings and environments.Write clear, objective, and accurate case notes of significant interactions in participant files, including stability plans, measurement scales, leases, and all other required forms and paperwork including logs, records, reports, and statistics, as requested.Perform documentation (following DAP protocol) and input data in the Clarity Homeless Management Information System (HMIS) and other organizational data and case management systems. Identify barriers and steps necessary to overcome obstacles to successful program participation. Hoarding and housekeeping support and interventionsAssess participant histories and resource/support needs (e.g., food, health, transportation, CPS APS engagement etc.) and opportunities (e.g., family, friends).Screen individuals for program eligibility (this may include collaboration with referring agencies). Complete a needs assessment, services acknowledgment, and orientation to the program.Assess eligibility for permanent housing resources, such as deposit/move-in financial assistance, rapid rehousing, affordable housing, and permanent supportive housing.Develop a plan with Program Manager to utilize flexible program-based participant relocation and assistance funds in a way that emphasizes equitability not equality.Identify need for interim or bridge housing, link as requested and available.Establish goals and objectives, monitor achievements through regular meetings and case consultations with referral partners, as needed or required contractually.Provide information, referrals, and direct advocacy as needed, utilizing both internal and external resources. (landlords, rental assistance, Veteran programs, supportive guidance on housing selection)Link participants with services intended to address significant barriers to housing stability, such as mental health services, chemical dependency services, primary health services, legal services, Veteran support services, employment and/or educational supports for adults and youth (where applicable).Build and maintain positive relationships with a network of community providers and services to address and advocate for participant needs. In supporting housing stability and retention, work with property management, supervisor and participants in successful tenancy practices and resolutions.Work with program management on situation assessment and follow-up. Work with supervisor to devise and implement corrective action plans for participants failing to meet goals.May be required to assist management in running monthly, quarterly, and/or annual reports (e.g., HMIS).Daily activities are varied, and the day may be interrupted by emergencies or other daily events.Mediate conflicts provide de-escalation and crisis intervention. Model appropriate problem solving. Refer to appropriate services as needed.Provide milieu management as well as support to the program and operations team in daily operations of the facility.In coordination with program management, develop and facilitate life skills trainings and other relevant workshops.Develop and implement community programs supporting housing stability, wellness, and promote meaningful daily activities for participants, which could include groups, classes, workshops, and special events with the support of the Program Manager.Dependent on your work site, certain responsibilities will be prioritized by the Program Manager to meet the needs and funding requirements.Attend community meetings such as CEA, Veteran meetings, or other community services to represent Compass Housing Alliance in helping people obtain housing. LeadershipRecognize the value that different perspectives and cultures bring to the organization.Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate.Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor. Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of this position.Work as a team in remaining current with available resources and sharing resources with other agency case managers. SUPERVISORY RESPONSIBILITIESNone KNOWLEDGE, SKILLS, AND ABILITIESAbility to remain flexible to handle the crisis of the day. Ability to manage multiple priorities in a dynamic environmentCollaborate with property management and program staff to address lease compliance issues, mediate conflicts and develop strategies to prevent eviction. This includes creative corrective action plans to support stability.Manage difficult interpersonal situations effectively.Experience and knowledge working with vulnerable populations such as Veterans, Seniors, people with different abilities and families with children including immigrant and refugee experiences.Demonstrated ability to maintain a caseload, provide case management, crisis counseling, advocacy, and referral services to participants.Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability.Demonstrated knowledge of best practices in de-escalation, crisis intervention and stabilization skills.Ability to follow agency policy and procedures to maintain safety and security within the facility.Ability to work in fast-paced environment with frequent interruptions and crisis situations.Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities.Working knowledge of the following evidence-based practices: harm reduction, motivational interviewing, and strength-based case management.Ability to enter data accurately. Create log entries and case notes. Prepare written reports and generate statistical reports.Ability to set and maintain boundaries in a professional manner.Promote a team environment that values, encourages, and supports differences.Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills.Relate openly and comfortably with people from all backgrounds while valuing different points of views. Model sound interpersonal boundaries and emotional intelligence. Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions. Strong problem solving, time and project management skills are required to be successful in this role. Aptitude for learning new technology skills with Microsoft products and other internet-based software. Ability to learn new functions on office equipment and devices (printer, scanner, projector, mailing machine, copier). EDUCATION AND/OR EXPERIENCEA minimum of 2 years’ experience in a social/human service setting related to housing and homelessness, required.Experience and education that demonstrates competency with issues of housing instability, mental health, substance use, sexual assault and/or domestic violence, preferred.Awareness and/or training around belonging, compassion, and meeting people where they are, preferredExperience working in an environment where language may be a barrier, preferred.Fluent reading, writing, and understanding skills in English, required.Current WA State Food Handlers Permit, preferred (If not current, will be sponsored within 1-month of hire). Certain positions will require driving duties. Driving related qualifications include Valid WA driver’s license, proof of car insurance, and a driving record that meets Compass standards.Work experience is a key factor for success in this role. In addition, success in this role requires a passion for knowledge and drive for continuing professional development or education. A degree in a related field would be a complement to the required experience. Both work experience and education are evaluated in determining the likelihood of success in this role.Requirements: PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, use hands to finger/ handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift and/or carry supplies up to 20 pounds. Work takes place in a supportive/emergency housing/social services environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required.Travel to program sites and meetings outside the office and around the county may be necessary.Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings. In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at HRInfo@compasshousingalliance.org. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be in close proximity to the people we serve. Employees can reasonably be anticipated to come in contact with hazardous chemicals, blood borne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment. This position is not eligible for remote work, it requires onsite work only. Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy. However, please be aware that in our housing facilities, some residents may choose to utilize their own private surveillance equipment within their units.

Job Description JOB SUMMARY The Safety Ambassador supports the Permanent Supportive Housing team and is responsible for promoting and ensuring a safe environment by maintaining a physical presence across Plymouth Housing properties. Location focus will be on buildings where incidents have been higher and where staffing ratios are low as determined by the Crisis Manager, Safety Management, Deputy Director of Permanent Supportive Housing or Chief of Supportive Housing Officer. This position will support staff who are providing support and trauma informed care to residents who, as a result of trauma, do at times act out frequent verbal and physical aggression. Many of these incidents can be mitigated by rapport with residents and de-escalation skills. The Safety Ambassador will monitor cameras, be available to receive phone calls/radio from the buildings for backup support, rove the properties (using Plymouth funded means of transportation) walk with staff through the hallways conducting floor checks, walk with staff to and from their method of transportation before/or after a shift if needed. In certain situations, the Safety Ambassador may be positioned at a building for a portion of their shift. If there is an active eviction of a resident, the Safety Ambassador may be positioned at that building during their shift. Safety Ambassadors will document interactions with residents and notify their supervisor of any safety concerns or risks noticed. The Safety Ambassador will maintain a high-quality safety service delivery based on the values inherent in Plymouth’s mission, the principles of cultural proficiency, the tenets of harm reduction, trauma-informed care, the ‘housing first’ philosophy, and work towards maintaining a stable environment all while fostering a sense of community. This is a regular, full-time benefited position. ESSENTIAL JOB FUNCTIONS (Responsibilities, accountabilities, and competencies; may not include all duties of this job) Resident & Staff Services • Liase with various buildings as directed and this can include driving across the portfolio from one location to the other during the same shift., • Work to build professional relationships with residents to increase rapport., • Steers and directs tenant questions to building staff., • Partners and problem solves with Residential Specialist and staff in creating plans that address tenant/community concern or issues., • Assists Residential Specialist staff in duties related but not limited to to , re-entry into individual apartments., • Mediates conflict using de-escalation, conflict mediation and other techniques as needed., • Provides support, guidance and oversight as directed by Building staff, Crisis Manager, Director of Safety,), Deputy Director of Permanent Supportive Housing or Chief of Supportive Housing (CSHO). Building Security & Safety • Promotes security & safety of Plymouth’s premises in accordance with Plymouth safety and emergency policies & procedures., • Ensures all entry doors to the building are secure and notify designated individuals i.e., Maintenance or Capital Improvement staff if repairs, adjustments are needed, • Operate and respond to radio calls as needed via the organizations provided equipment., • Supports building staff in maintaining safety and security as directed by Crisis Intervention Manager, Director of Safety, PSH staff, and informs Residential Services Manager (RSM) of any violation of program rules; intervene on building management’s behalf to remove unauthorized guests, including calling 911., • Assist PSH staff in conducting safety checks of the floors, stairwells, and building perimeter. Promotes a safe, positive environment for residents and staff., • Reduces risk(s) to operations and building community by providing skilled de-escalation and physical intervention support in elevated risk events by intervening in crises, responds to emergencies, initiates contact with emergency response systems while focusing on the tenets of harm reduction and trauma-informed care. Review and maintains safety logs., • Interfaces with outside support agencies in higher risk situations in conjunction with the crisis manager and/or safety director, • Accurately analyzes reports and records incidents across the Plymouth portfolio to assist in internal and external investigations, trend analysis, and Plymouth's incident reduction goals., • Works with local authorities and first responders under the guidance of the building staff. Administrative • .Checks all radios at the start and end of all shifts, • Provide support for Payee Program Check distribution when requested, • Shares information for Crisis Manager either in person or via email during shift., • Communicates safety & security needs or potential improvements needed at Plymouth buildings to Building Management and the Crisis Intervention Manager., • Maintain confidentiality and privacy with respect to resident information and compliance with regulatory requirements when assisting in gathering resident information., • Attends and participates in regular staff and team meetings., • Practices a cooperative work approach and promotes teamwork among co-workers., • Performs additional duties as assigned by the Crisis Intervention Manager, Director of Safety, Chief of Supportive Housing and Deputy Director of Permanent Supportive Housing as needed. ESSENTIAL JOB QUALIFICATIONS (Any equivalent combination of knowledge, skills, abilities, education, and experience) Education: High school diploma, GED certificate or an equivalent combination of education, and relevant work experience. Experience: 1+ years’ experience in Security Operations Knowledge, Skills and Abilities: • Able to communicate and work effectively with a diverse group of voices., • Ability to communicate effectively with residents and the public and always maintain professional boundaries with residents., • Think and act quickly and effectively in emergencies. Analyze situations accurately and make appropriate decisions in a timely manner., • working with individuals demonstrating the effects of trauma, substance use or behavioral health challenges., • Demonstrated ability to work with diverse populations., • Ability to work independently and with confidence in various environments as well as effectively in a team environment., • Ability to stay calm and work effectively in a dynamic and potentially challenging environment, where personal safety or safety of others may appear at risk., • Ability to perform a variety of duties, often changing from one task to another., • Excellent written and verbal communication skills., • Demonstrated experience with Microsoft Office applications Word and Outlook, and ability to work efficiently and effectively with customized databases and technology and conduct Internet research. Desired Qualifications: • Experience with diverse, low-income, homeless, or special needs population., • Previous employment in social services, supportive housing, or mental health., • De-escalation & conflict intervention skills, • Self Defense Training is desired. Salary: $29.56 to $32.61 hourly This is a full-time position with benefits. Join us and be a catalyst for positive change! Plymouth Housing is an equal opportunity employer. We recruit, hire, train and promote employees based on merit and business needs, and without regard for race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, military status, political affiliation, or any other factor protected by law. The Job Description provided by Plymouth Housing outlines the essential functions and qualifications of the described role to the best of our ability. While it provides a comprehensive overview, it does not encompass every duty, responsibility, or qualification associated with the position. We recognize the need for flexibility and reasonable accommodation, and therefore, this document is subject to modifications to meet individual needs as appropriate. It is important to note that this Job Description does not constitute a contractual agreement.

Job Description The Sr. Guest Services Associate collaborates with a staff team to help create a safe, healing welcome center environment for Program Ministries in a Christian residential program. This position is a part of a team to provides information, referrals, and support services for our Ministries guests. They are responsible for providing leadership for the guests, overseeing volunteers and activities, maintaining the facility’s safety and cleanliness. Scheduled: Tuesday – Saturday 6:30AM – 3:00PM Target starting pay: $25.39 per hour How you will serve · Help maintain a positive, pleasant, and Christian atmosphere while participating in its grace-based ministry. · Oversee safety and cleanliness of facility on shift, including bed checks and floor checks. · Uphold the guidelines of the Mission, confronting guests and leading them to self-evaluations when necessary. · Create and manage Guest Services team schedules to ensure adequate coverage and effective workflow. · Create training materials to support the Guest Services Associates team’s growth. · Train staff on front desk responsibilities, procedures, and customer service protocols including guest intake processes. · Collaborate with team members and leadership to develop, revise, and implement policies and procedures. · Records a thorough record of events during each shift in staff log. · Monitor incoming people, assisting and directing visitors and guests. · Manage office telephones, recording and organizing messages. · Manage the intake process with new guests. · Keep donations organized and put away. · Maintain daily communication with other staff via email. · Perform janitorial and maintenance duties as needed. · Medication observation for guests as needed. · Perform Urine Analyses and Breathalyzers when needed. · Assist in facilitating support groups and/or classes (Bible Studies) · Assist with holiday event preparation and coordination. · Make keys for the rooms as needed. · Assist with other administrative tasks as needed. · Participate in organizational meetings, training, and initiatives as required. · Perform other duties assigned to support the Mission’s success. How you qualify · An associate degree is required. A combination of education and 3 years of experience may be substituted. · 3 – 4 years of customer experience is required · One year of experience in de-escalating emergencies and crises is preferred. · Two years of experience working within a social services environment, with specific familiarity with any of the following areas, is preferred. · Previous experience working in a Rescue Mission context is preferred. · Microsoft Office Skills required. How we support each other · Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him. · Faithfully upholds The Mission and your team in prayer. · Participates in team devotions as schedule permits. · Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations. · Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors. Benefits All regular full-time employees, you are eligible to participate in our generous benefits package: · Medical / Dental / Vision · Basic Life Plan – 100% company paid · Voluntary Products including Life, AD&D, Disability, Accident and Critical Illness insurance · EAP and 24/7 Virtual Mental Health – 100% company paid · 4 weeks of paid vacation (accrued) · Accrued paid sick time · 10 paid holidays + 1 Floating Holiday · Personal Day and Birthday holiday · Retirement benefits w/ company match · Continuing Education Reimbursement Program Work Environment While performing the duties of this job, the employee is frequently required to sit for extended periods of time in a temperature-controlled environment. Occasionally you will stand, balance, twist, stoop, kneel and reach with hands/arms. Occasionally lifts up to 30 pounds and walks, use stairways to climb multiple floors within the company. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus. Statement of Faith 1. We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21), 2. We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2, 3. We believe in the deity and humanity of our Lord Jesus Christ: o His virgin birth (Luke 1:35, John 1:1-2, John 1:14) o His sinless life (Phil. 2:5-11) o His miracles (Matt. 4:23) o His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2) o His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5) o His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24) o His future return in power and glory (1 Thess. 4:16-18) 1. We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17), 2. We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23), 3. We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15), 4. We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4) Mission Statement To bring the love of Jesus and hope for a new life to our homeless neighbors. Vision Statement To see every homeless neighbor - beloved, redeemed, restored. Values Statement To be Gospel centered, united together, living faithfulness and pursing excellence Pre-Employment This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.

Job DescriptionDescription: Shift: Variable - no earlier than 8am, no later than 7pm Other Benefits: 403(b), EAP, Sick & Safe Time About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: The Psychiatric ARNP is responsible for providing psychiatric evaluations, diagnosis & treatment; crisis stabilization; medication prescription; recommending rehabilitation services, and coordination with community providers as necessary. JOB DEFINITION: The Psychiatric ARNP is a member of a multi-disciplinary team and is responsible for providing psychiatric evaluations, diagnosis & treatment; crisis stabilization; medication prescription; recommending rehabilitation services, and coordination with community providers as necessary. In conjunction with other psychiatric and management staff, this position has clinical responsibility for monitoring participant treatment and staff delivery of clinical services, assuring compliance with all local, state and federal laws and relevant contract and procedure requirements associated with operations within DESC. Services will be provided in participants' home and community at least 75% of the time which includes travel time to perform services. In conjunction with the project manager, team leader, Nursing Supervisor, psychiatrist and Medical Director, this position has overall clinical responsibility for monitoring participant treatment and staff delivery of clinical services. All members of the team are expected to work with participants in a variety of shared functions. This team is designed to work with individuals who have experienced long durations or multiple episodes in psychiatric hospitalizations and/or residential mental health treatment. Individuals served experience chronic or multiple episodes of severe mental illness, co-occurring substance use disorders and possibly homelessness. These individuals have either been unable or unwilling to participate and succeed in traditional treatment settings. Therefore, it is critical that the members of this team work together in a collaborative manner that eliminates the traditional treatment borders and barriers. MAJOR DUTIES AND RESPONSIBILITIES: • Coordinate client care with a multi-disciplinary team of social workers/case managers, chemical dependency professionals, psychiatric nurses, peer counselors, employment specialists and other mental health staff within the PACT team., • Perform full psychiatric evaluations and provide treatment and recommendations as appropriate, at DESC sites and in the community, as needed by program and individual need., • Diagnose the nature and extent of mental and/or substance-related disorders by reviewing the client’s clinical record, requesting and reviewing known medical/psychiatric documentation, coordination with other providers, and evaluating the client's current physical and psychological condition., • Coordinate all psychiatric services provided with Program management, Medical Director, nursing and other management staff., • PACT always has a provider on-call who is available for consultation with other staff as well as Emergency Departments, first-responders, and other medical providers., • Maintain compliance with all related licensing, DEA, and other regulations., • Conduct all work within principles of the Recovery model., • Evaluate clients and advise course of treatment. Respond to emergency situations as needed., • Refer and advocate for clients to consult with a primary care physician on a regular basis. When appropriate, refer clients to other specialists., • For all clients receiving medication treatment, conduct a face to face evaluation at least every 90 days or other schedule as related regulations or contract terms change., • Document all client contacts and pertinent information according to agency, County, and State requirements within stated time lines. Provide treatment in compliance with relevant RSN policies and procedures and all local, state and federal requirements., • In coordination with the Medical Director and Psychiatrist, participate in clinical program planning, matters of regulatory compliance for medical staff, and other issues relating to delivery and integration of psychiatric care., • Actively participate in staff meetings and in-service trainings., • Provide weekly psychiatric consultation to treatment teams and individual consultation as time allows., • Provide education to clinical teams and individually as opportunity and need presents., • Demonstrate the ability to work effectively under supervision, as part of a multi-disciplinary team, and independently, when necessary., • Take initiative to meet the changing needs of community mental health treatment., • Participate in verbal de-escalation and physical interventions in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment., • Other duties as assigned.Requirements: MINIMUM QUALIFICATIONS • Masters degree in Nursing, Psychiatric., • Washington State Department of Health license as a Psychiatric Advanced Registered Nurse Practitioner with prescriptive authority per WAC 308-120-400., • Registration with the Drug Enforcement Agency., • Must have a Washington State Driver's License, a reliable vehicle to use for work purposes and current auto insurance., • Ability to work flexible hours as required by program and staffing needs including occasional evenings or weekends., • Ability to share on-call Psychiatric consultation as scheduled with other provider. This effort also receives additional compensation., • Be able to pass a Washington State Criminal background check., • Knowledge and skill in working with co-occurring mental health and substance abuse disorders., • Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices., • Knowledge of Harm Reduction strategies., • Ability to relate to a wide range of people, demonstration of highly developed communication skills, and a desire to serve mentally ill, chemically dependent, and homeless clients., • Ability and interest in providing case consultations with a multi-disciplinary staff., • Ability to remain open and receptive to constructive feedback., • Ability to communicate with and coordinate staff from diverse backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior., • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients., • Bilingual in Spanish/English preferred. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, drive, walk, stand, communicate with other employees and clients, is required to lift and carry items weighing up to 10 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. Employee will be working both indoors and outdoors in all types of weather. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job Description:\n\nDescription: ABOUT THE POSITION: The Housing Case Manager provides trauma-informed services to individual program participants, many of whom have multiple barriers (i.e., mental health, substance use disorder, chronic health conditions, frequent contact with law enforcement, etc.), so that secure, stable, and permanent housing may be achieved and/or maintained. This service includes assessment, documentation, information and referral, goal setting, direct advocacy, cooperative case planning, and coordination of services. The Case Manager assists and empowers participants to make necessary connections with the community and providers to stabilize and improve the quality of their lives. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE PROGRAM: Compass Day Services includes the Client Services Office (CSO), the Hygiene Center, and the Day Services Center. The Day Center offers comfort and stability to those in need. People can seek refuge, meals, and basic services, as well as connect with housing navigation support, case management, mental health counseling, and nursing services. The Hygiene Center offers individuals experiencing homelessness a place to use the restroom, take a hot shower, and do a load of laundry. The CSO provides free mail services for individuals who are housing insecure. ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families and communities for health, justice and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives To learn more about the agency visit www.compasshousingalliance.org. LOCATION: Pioneer Square Neighborhood (Seattle, WA)REPORTS TO: Program Manager FLSA STATUS: Non-ExemptSCHEDULE: Monday-Friday 8:30am-4:30pm; with weekly staff meetings on Thursdays at 1pmMEAL PERIOD: Paid (30-minutes)SALARY: $29.87 per hour (Level I) ESSENTIAL DUTIES AND RESPONSIBILITIES This role may be required to perform any duties as determined by program management to meet program specific needs. Other duties, responsibilities, and activities may change or be assigned at any time with notice. Engagement & AssessmentProvide trauma-informed case management utilizing motivational interviewing and strength-based techniques to assigned participants.Engage professionally and compassionately with participants in all settings and environments.Write clear, objective, and accurate case notes of significant interactions in participant files, including stability plans, measurement scales, leases, and all other required forms and paperwork including logs, records, reports, and statistics, as requested.Perform documentation (following DAP protocol) and input data in the Clarity Homeless Management Information System (HMIS) and other organizational data and case management systems. Identify barriers and steps necessary to overcome obstacles to successful program participation. Hoarding and housekeeping support and interventionsAssess participant histories and resource/support needs (e.g., food, health, transportation, CPS APS engagement etc.) and opportunities (e.g., family, friends).Screen individuals for program eligibility (this may include collaboration with referring agencies). Complete a needs assessment, services acknowledgment, and orientation to the program.Assess eligibility for permanent housing resources, such as deposit/move-in financial assistance, rapid rehousing, affordable housing, and permanent supportive housing.Develop a plan with Program Manager to utilize flexible program-based participant relocation and assistance funds in a way that emphasizes equitability not equality.Identify need for interim or bridge housing, link as requested and available.Establish goals and objectives, monitor achievements through regular meetings and case consultations with referral partners, as needed or required contractually.Provide information, referrals, and direct advocacy as needed, utilizing both internal and external resources. (landlords, rental assistance, Veteran programs, supportive guidance on housing selection)Link participants with services intended to address significant barriers to housing stability, such as mental health services, chemical dependency services, primary health services, legal services, Veteran support services, employment and/or educational supports for adults and youth (where applicable).Build and maintain positive relationships with a network of community providers and services to address and advocate for participant needs. In supporting housing stability and retention, work with property management, supervisor and participants in successful tenancy practices and resolutions.Work with program management on situation assessment and follow-up. Work with supervisor to devise and implement corrective action plans for participants failing to meet goals.May be required to assist management in running monthly, quarterly, and/or annual reports (e.g., HMIS).Daily activities are varied, and the day may be interrupted by emergencies or other daily events.Mediate conflicts provide de-escalation and crisis intervention. Model appropriate problem solving. Refer to appropriate services as needed.Provide milieu management as well as support to the program and operations team in daily operations of the facility.In coordination with program management, develop and facilitate life skills trainings and other relevant workshops.Develop and implement community programs supporting housing stability, wellness, and promote meaningful daily activities for participants, which could include groups, classes, workshops, and special events with the support of the Program Manager.Dependent on your work site, certain responsibilities will be prioritized by the Program Manager to meet the needs and funding requirements.Attend community meetings such as CEA, Veteran meetings, or other community services to represent Compass Housing Alliance in helping people obtain housing. LeadershipRecognize the value that different perspectives and cultures bring to the organization.Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate.Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor. Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of this position.Work as a team in remaining current with available resources and sharing resources with other agency case managers. SUPERVISORY RESPONSIBILITIESNone KNOWLEDGE, SKILLS, AND ABILITIESAbility to remain flexible to handle the crisis of the day. Ability to manage multiple priorities in a dynamic environmentCollaborate with property management and program staff to address lease compliance issues, mediate conflicts and develop strategies to prevent eviction. This includes creative corrective action plans to support stability.Manage difficult interpersonal situations effectively.Experience and knowledge working with vulnerable populations such as Veterans, Seniors, people with different abilities and families with children including immigrant and refugee experiences.Demonstrated ability to maintain a caseload, provide case management, crisis counseling, advocacy, and referral services to participants.Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability.Demonstrated knowledge of best practices in de-escalation, crisis intervention and stabilization skills.Ability to follow agency policy and procedures to maintain safety and security within the facility.Ability to work in fast-paced environment with frequent interruptions and crisis situations.Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities.Working knowledge of the following evidence-based practices: harm reduction, motivational interviewing, and strength-based case management.Ability to enter data accurately. Create log entries and case notes. Prepare written reports and generate statistical reports.Ability to set and maintain boundaries in a professional manner.Promote a team environment that values, encourages, and supports differences.Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills.Relate openly and comfortably with people from all backgrounds while valuing different points of views. Model sound interpersonal boundaries and emotional intelligence. Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions. Strong problem solving, time and project management skills are required to be successful in this role. Aptitude for learning new technology skills with Microsoft products and other internet-based software. Ability to learn new functions on office equipment and devices (printer, scanner, projector, mailing machine, copier). EDUCATION AND/OR EXPERIENCEA minimum of 2 years’ experience in a social/human service setting related to housing and homelessness, required.Experience and education that demonstrates competency with issues of housing instability, mental health, substance use, sexual assault and/or domestic violence, preferred.Awareness and/or training around belonging, compassion, and meeting people where they are, preferredExperience working in an environment where language may be a barrier, preferred.Fluent reading, writing, and understanding skills in English, required.Current WA State Food Handlers Permit, preferred (If not current, will be sponsored within 1-month of hire). Certain positions will require driving duties. Driving related qualifications include Valid WA driver’s license, proof of car insurance, and a driving record that meets Compass standards.Work experience is a key factor for success in this role. In addition, success in this role requires a passion for knowledge and drive for continuing professional development or education. A degree in a related field would be a complement to the required experience. Both work experience and education are evaluated in determining the likelihood of success in this role.Requirements: PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, use hands to finger/ handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift and/or carry supplies up to 20 pounds. Work takes place in a supportive/emergency housing/social services environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required.Travel to program sites and meetings outside the office and around the county may be necessary.Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings. In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at HRInfo@compasshousingalliance.org. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be in close proximity to the people we serve. Employees can reasonably be anticipated to come in contact with hazardous chemicals, blood borne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment. This position is not eligible for remote work, it requires onsite work only. Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy. However, please be aware that in our housing facilities, some residents may choose to utilize their own private surveillance equipment within their units.

Job Description Maintenance Supervisor Location: An Lac - 1253 S Jackson St, Seattle Reports to: Facilities Director Work Schedule: Monday through Friday 8am to 4:30pm. Full-time, 40 hours per week Pay Range: $27.70-35.40 hourly Position Type: Non-exempt, non-union The Roving Maintenance Supervisor will be primarily responsible for conducting routine, preventative, and emergency repairs. Requirements: General: • Serve as a field representative of the maintenance department of LIHI., • Represent LIHI in a professional manner as reflected by personal appearance, attention to detail, jobsite cleanliness, customer service and safety., • Document and record all work, purchases, travel, accidents, and any other related items in a timely, professional manner., • Participate with other maintenance personnel in a plan for sharing on-call duties. This will include evening/weekend emergency pager responsibilities for the department., • Roving duties as assigned., • Must be able to work well, meet deadlines, and complete work projects with minimal supervision., • Must be able to work independently and with others well. Technical: • Perform regularly scheduled, turnover and emergency maintenance tasks on properties including, but not limited to inspections, carpentry, drywall repair, interior and exterior painting, electrical work, appliance troubleshooting & repairs, plumbing work, finish carpentry, framing, changing lock cylinders, removing/installing locks & associated hardware, and general handyman duties., • Perform construction and other special projects as needed including but not limited to renovations, remodels, concrete and brick work, siding and roofing, electrical line upgrades, and plumbing repairs/upgrades., • Maintain all mechanical equipment in good serviceable condition., • Maintain property grounds and landscaping., • Assist the development department with punch lists, due diligence, walk-throughs, warranty work, and special tasks as needed., • Utilize PPE equipment and follow PPE protocols., • Clean up and maintain work areas regularly and appropriately including the maintenance shop area and storage areas., • Flex work hours depending on scheduled daily tasks, vendor appointments, inspections, or special projects., • Complete work in a timely, professional, and proper manner., • Perform regular janitorial duties including but not limited to daily cleaning of the common areas, cleaning up any trash on the grounds, blowing curbs, and ensuring all trash & recycling receptacles are prepared for weekly pickups. Managerial: • Coordinate bids on large projects and supervise subcontractors as needed., • Evaluate properties for proactive maintenance needs, developing an active ability to recognize problem areas while they are still manageable., • Meet regularly with property managers to encourage clear communication and teamwork., • Assist in tracking the budget., • Record all inspections and related maintenance on appropriate forms in an accurate and timely manner., • Prioritize all work to minimize vacancy loss, prevent property damage, and provide service to residents., • Order all supplies and equipment as needed within the maintenance budget., • Proficiently utilize online software including but not limited to scanning & attaching receipts, code credit card charges, generate reports for credit card charges, generate reports for mileage reimbursements, and submit monthly reports on time, • Engage in online trainings including but not limited to Grace Hill and comply with training deadlines., • Daily engagement with reviewing and responding to work emails., • Daily check-ins with property Area Manager and Property Manager., • Provide training to staff responsible for maintenance, janitorial, and onsite duties as needed., • Communicate with others in a professional, courteous, and appropriate manner. Minimum Qualifications: 1. 4 years’ experience in building maintenance including carpentry, electrical, and plumbing. Must be knowledgeable in repairs of doors, walls, floors, plumbing, light fixtures, appliances, locks, etc., 2. Experience working with a diverse population., 3. Excellent communication and interpersonal skills., 4. Regular access to a vehicle and general maintenance tools., 5. Proficiency in MS Excel, MS Word, Google Docs/Sheets, and company e-mail at an intermediate level for time sheets and other monthly reports., 6. Must pass criminal background checks and drug screening test. Preferred Qualification: Washington State Labor and Industries 07-B Residential Electrical Maintenance Certification. Typical Physical Requirements for this type of position Benefits for this position (pro-rated for part time employees) Generous vacation and sick leave 10 paid holidays and 1 floating holiday Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options) Employer-Paid Life and AD&D Insurance 401k offered for unionized employees (through OPEIU8) 403b offered for non-union employees Employee Assistance Program Travel Assistance Program Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. #hp Monday through Friday 8am to 4:30pm. Full-time, 40 hours per week Monday through Friday 8am to 4:30pm. Full-time, 40 hours per week

Job Description Chief Financial Officer (CFO) Location: LIHI Main Office, International District of Seattle, WA Hours: Full time Reports To: Executive Director Pay Range: $190,000-215,000 annually Position Type: Exempt, non-union Organization Overview Low Income Housing Institute (LIHI) is a non-profit organization dedicated to providing safe, affordable, and high-quality housing and services for low-income families and individuals in the Puget Sound area. Our mission is to transform communities through sustainable development and comprehensive resident support. We manage a portfolio of over 3,600 units of affordable rental housing. The Chief Financial Officer (CFO) is a key member of the Executive Team, reporting directly to the President/CEO. The CFO will be responsible for the overall financial strategy, planning, analysis, and management of the organization, ensuring financial sustainability and compliance with all regulatory and funding requirements. The ideal candidate will have extensive experience in non-profit finance, affordable housing development and operations, and government funding sources, particularly HUD, Low-Income Housing Tax Credits (LIHTC), and tax-exempt bond financing. Responsibilities Financial Management and Strategy Develop and execute the organization's financial strategy to support mission fulfillment and long-term sustainability. Oversee all accounting and financial reporting functions, including the annual audit, tax filings (Form 990), and general ledger management. Manage treasury functions, including cash flow forecasting, banking relationships, and investment management, ensuring optimal liquidity for operations and development. Prepare and present accurate and timely financial statements, forecasts, and reports to the CEO, Board of Directors, and finance committee. Budgeting and Planning Lead the annual organizational and property-level budgeting process, working collaboratively with department heads and property management. Monitor budget variances and provide proactive guidance to department heads for corrective action. Develop complex financial models and projections for proposed housing developments and financing structures. Affordable Housing Finance and Compliance Manage compliance with complex regulatory requirements, including those related to LIHTC, HUD programs (e.g., Section 8), and bond financing. Oversee the financial aspects of real estate development and acquisition, including securing, structuring, and closing financing for new projects. Ensure the timely and accurate submission of all required reports to government agencies, investors, and lenders. Team Leadership and Operations Direct and manage the full finance and accounting department, including senior managers, accountants, and support staff, ensuring a high-performance culture of accountability. Implement structured training and mentorship programs to build a robust internal talent pipeline and improve departmental efficiency. Drive the modernization of accounting workflows by integrating new software solutions to eliminate manual entry and streamline inter-departmental reporting. Lead the department with a service-oriented mindset, ensuring the accounting team provides clear, timely, and supportive guidance to site managers and regional directors. Minimum Qualifications Bachelor's degree in Accounting, Finance, or a related field required. CPA and/or Master's degree (MBA) strongly preferred. Minimum of 12 years of progressive experience in senior financial management, with at least 5 years in the affordable housing or non-profit real estate sector. Minimum of 7 years in a direct supervisory role, with proven experience managing a large accounting team through organizational scaling. Deep understanding of Low-Income Housing Tax Credits (LIHTC), tax-exempt bond financing, and various HUD programs (e.g., Section 8, FHA financing). Exceptional analytical, strategic planning, and leadership skills. Proficiency in financial software and Enterprise Resource Planning (ERP) systems. Demonstrated ability to handle complex personnel issues, conduct performance reviews, and lead staff through significant process and software transitions. Thorough understanding of federal audit requirements (Single Audit/Uniform Guidance) and non-profit accounting standards (GAAP). Experience managing the "human" side of finance - specifically training non-financial managers on budget adherence and financial responsibility. Experience overseeing the selection and implementation of ERP systems and digital workflow tools. Benefits for this position: Generous vacation and sick leave 10 paid holidays and 1 floating holiday Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options) Employer-Paid Life and AD&D Insurance 401k offered for unionized employees (through OPEIU8) 403b offered for non-union employees Employee Assistance Program Travel Assistance Program Aflac offered for all employees About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive.

Job Description Compliance Manager Posted on: 7/1/2026 Location: Main Office – 1253 South Jackson Street, Seattle Hours: Full time, 40 hours per week: Monday - Friday 8AM-4:30PM Reports To: Director of Housing Management Pay Range: $75,500 - $90,000 annually Position Type: Exempt, Management Position This position is a management level position in Housing Management and involves working with multiple LIHI properties, Program Coordinators, Resident Managers and office support staff. The Compliance Manager works with Area Managers to supervise these staff in work related to compliance and report generating. Some property management responsibilities. Overall, the position is responsible for providing information on the performance of LIHI properties that supplements financial reports generated by the Finance Department and leading agency compliance with funding requirements. Responsibilities: • Prepare annual reports to regulatory agencies, local, state and federal funders, • Develop and document LIHI policies and procedures regarding tenant eligibility and income-certification that are compliant with all tax credit, HOME, HTF and HUD regulations and guidelines., • Review and coordinate the internal and external audits for tenant files to ensure that certification is compliant with regulatory agreement., • Conduct on-site trainings and file audits for compliance., • Act as an information resource for the organization with respect to compliance and occupancy matters., • Advise and assist with responses to compliance requests from WSHFC, Tax Credit syndicators and other funders as needed., • Monitor portfolio vacancies and assists staff with some solutions to delayed vacancies., • Ensure that all the correct forms and proper procedures are used for subsidy programs, Housing Authority compliance and LIHTC compliance., • Responsible for remaining current on tax credit, HUD, Section 8 and occupancy requirements (attends trainings and workshops)., • Provide leadership at assigned sites that need assistance with annual certifications., • Assist in the lease-up process of newly constructed, renovated or acquired properties., • Audit properties for compliance with applicable laws and funder requirements., • Other duties as assigned. Minimum Qualifications: • Bachelors or Associates Degree or equivalent housing industry compliance experience., • Experience with low-income communities., • Knowledge of Fair Housing and Landlord/Tenant laws, • Professional, clear and concise oral and written communication skills., • Must have access to reliable transportation., • Must pass criminal background checks and drug screening., • Able to work remotely and in an office environment Preferred Qualifications: • Training and experience in multiple regulatory programs: HUD, Tax Credit, HTF and HOME., • Knowledge of Boston Post property management software or comparable property management software in an implementation or training capacity., • Knowledge of residential property management, building systems and housing quality standards., • Experience as Compliance Specialist with HUD or WSHFC., • Experience as Compliance Specialist with Management Company with large LIHTC or Sec. 8 portfolio. The Low Income Housing Institute (LIHI) is an equal opportunity employer. LIHI participates in the E-Verify program. Benefits for this position (pro-rated for part time employees) • Generous vacation and sick leave, • 10 paid holidays and 1 floating holiday, • Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options), • Employer-Paid Life and AD&D Insurance, • 401k offered for unionized employees (through OPEIU8), • 403b offered for non-union employees, • Employee Assistance Program, • Travel Assistance Program, • Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Full time, 40 hours per week: Monday - Friday 8AM-4:30PM Full time, 40 hours per week: Monday - Friday 8AM-4:30PM

Job DescriptionSupportive Employment Specialist Reports to: Program Manager Pay Range: $26.29-$31.83 hourly Hours: Full Time, Monday to Friday 8am-4:30pm Benefits: Medical Dental, life/disability, retirement, vacation & sick leave Position type: Non-Exempt, Non-union position The Supportive Employment Specialist partners directly with residents to remove barriers to employment and support long-term housing stability. Through person-centered navigation, the Supportive Employment Specialist helps clients identify career goals, develop job readiness skills, and access training, education, and employment opportunities that align with their goals. The Supportive Employment Specialist facilitates classes and workshops on topics such as resume building and enhancement, interviewing, and workplace readiness, while also providing individualized coaching and support. This role bridges housing and workforce development systems, ensuring clients receive the resources, training, and advocacy needed to succeed at work and maintain stable housing. In coordination with housing case managers, property staff, and community partners, the Supportive Employment Specialist works with residents across a range of housing stability circumstances, including individuals who have received rental arrears or other short-term housing stabilization assistance. The Specialist supports residents in strengthening income stability through employment planning, benefits coordination, and job readiness, helping ensure that time-limited assistance is paired with realistic pathways toward long-term housing sustainability. This position emphasizes empowerment, trauma-informed engagement, and cross-system collaboration to promote sustainable outcomes. The role requires accurate documentation, data entry, and tracking of progress toward client and program goals, contributing to quality assurance and continuous improvement across the program. Responsibilities: ● Manages a portfolio of sites with a dynamic caseload across LIHI’s housing. ● Coordinates receipt of Medicaid eligible referrals and conducts screenings of potential residents including FCS, SNAP, TANF and any other relevant programs. ● Works directly with Property Management staff , and Supportive Services Staff to identify potential sites and clients as well as coordinating common area space usage for training. ● Provides initial and ongoing assessments, career planning, outreach, advocacy, referrals & sustainability planning for all enrolled clients. ● Establishes employment goals and objectives with clients as part of the FCS/Housing team, with particular focus on achieving permanent employment in adherence to program guidelines. ● Coordinates and documents progress toward program and enrollment goals. ● Regularly updates all relevant documentation platforms with client case notes and status changes. ● Facilitates weekly resume workshops, education groups, and some outings/activities. ● Initiates and facilitates client involvement with hiring events. ● Weekly check-ins with FCS Program Manager (PM) for support and oversight. ● Consults with supervisor and completes prompt reports on client engagement. ● Refers clients to community-based services as appropriate. ● Tracks the services/supports residents receive from other community providers; networks and coordinates with service providers; advocates as needed to speed access to resources/services. ● Accompanies clients to work/education related appointments as needed. ● Coordinates joint case conferences if/when deemed necessary. ● Promptly seeks resolution to issues that arise for the client in the course of residency. ● Takes the lead in work readiness needs, strengths and limitations of all assigned clients; completes summaries of all clients on caseload and discusses outreach efforts for clients with whom no face to face contact has occurred. ● Assist FCS PM with all internal and external Fidelity reviews and training as needed. ● Coordinate veteran/service connected resources. ● Supports and participates in advocacy efforts to ensure housing stability while employment transitions take place. ● Participates in Quality Assurance activities related to file audit and preparation. ● Able to process and submit expense reports, as needed. ● Foster a professional and safe environment. ● Engage with assigned training and comply with training deadlines. ● Utilize Personal Protective Equipment (PPE) and follow PPE protocols. ● Other duties as assigned. Minimum Qualifications ● Able to read, write and communicate in English. ● Minimum of 1 year work experience in Workforce Development or related field ● Bachelor degree in Social Work or related field or At least two years of experience in providing case management services. ● Strong organizational and time-management skills are necessary. ● Well-developed emotional intelligence & interpersonal skills. ● Ability to independently de-escalate/resolve conflict. ● Computer experience and literacy. ● Strong interpersonal and motivational interviewing skills. ● Strong ability to think and operate independently. Preferred Qualifications ● 5+ years experience in employment services or supportive services ● Skills in group facilitation Other Requirements: ● Must have reliable transportation. ● Must pass criminal background checks and drug screening. Benefits for this position (pro-rated for part time employees) • Generous vacation and sick leave, • 10 paid holidays and 1 floating holiday, • Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options), • Employer-Paid Life and AD&D Insurance, • 401k offered for unionized employees (through OPEIU8), • 403b offered for non-union employees, • Employee Assistance Program, • Travel Assistance Program, • Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Full Time, Monday to Friday 8am-4:30pm Full Time, Monday to Friday 8am-4:30pm

Job Description As a Guest Services Associate I, you will collaborate with a staff team to help create a safe, healing welcome center environment for Women & Children's Program Ministries in a Christian residential program. This position is a part of a team to provide information, referrals, and support services for our Ministries guests. They are responsible for providing leadership for the guests, overseeing volunteers and activities, maintaining the facility’s safety and cleanliness. Scheduled: Saturday & Sunday 2:00PM - 10:30 PM. Pay Range: $20.51 - $26.16 Target starting pay: $21.68 per hour How you will serve • Help maintain a positive, pleasant, and Christian atmosphere while participating in its grace-based ministry., • Oversee safety and cleanliness of facility on shift, including bed checks and floor checks., • Uphold the guidelines of the Mission, confronting guests and leading them to self-evaluations when necessary., • Daily compiles a thorough record of the events on your shift in staff log., • Daily communication with other staff via email., • Take calls for people looking to get into one of our programs; provide resources when necessary., • Complete data entry and documents assigned by your supervisor., • Help coordinate support groups and/or classes., • Assist with holiday event preparation and coordination., • Perform janitorial and maintenance duties as needed., • Keep all restrooms stocked with supplies., • Perform Urine Analyses and Breathalyzers when needed., • Medication observation., • Keep donations organized and put away., • Monitor incoming people, assisting and directing visitors and guests., • Manage office telephones, recording and organizing messages., • Assist with administrative tasks., • Make keys for the rooms as needed., • Attend and participate in all Mission, Division and Department meetings and training, as required., • Any other job-related duties as assigned by supervisor. How you qualify • Acknowledge and sign the Mission's Statement of Faith (see below), • High school diploma or equivalent required., • 1 year’s customer service experience required., • 1 year working in a social services environment preferred., • Microsoft Office Skills required. How we support each other • Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him., • Faithfully upholds The Mission and your team in prayer., • Participates in team devotions as schedule permits., • Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations., • Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors. Benefits All regular part-time employees are eligible to participate in the following benefits: • Paid vacation time (accrued), • Paid sick time (accrued), • 10 paid holidays + 1 Floating Holiday (4 hours/holiday), • Personal Day and Birthday holiday (4 hours /holiday) Work Environment While performing the duties of this job, the employee is frequently required to stand, walk or sit for extended periods of time, bend, stoop or reach. Occasionally will stand, balance, twist, stoop, kneel and reach with hands/arms. Regularly lifts up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus. Statement of Faith • We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21), • We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2, • We believe in the deity and humanity of our Lord Jesus Christ:, • His virgin birth (Luke 1:35, John 1:1-2, John 1:14), • His sinless life (Phil. 2:5-11), • His miracles (Matt. 4:23), • His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2), • His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5), • His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24), • His future return in power and glory (1 Thess. 4:16-18), • We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17), • We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23), • We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15), • We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4) Mission Statement To bring the love of Jesus and hope for a new life to our homeless neighbors. Vision Statement To see every homeless neighbor - beloved, redeemed, restored. Pre-Employment This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.

Job Description:\n\nDescription: ABOUT THE POSITION: The Housing Case Manager provides trauma-informed services to individual program participants, many of whom have multiple barriers (i.e., mental health, substance use disorder, chronic health conditions, frequent contact with law enforcement, etc.), so that secure, stable, and permanent housing may be achieved and/or maintained. This service includes assessment, documentation, information and referral, goal setting, direct advocacy, cooperative case planning, and coordination of services. The Case Manager assists and empowers participants to make necessary connections with the community and providers to stabilize and improve the quality of their lives. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE PROGRAM: Otto’s Place Enhanced Shelter removes barriers for individuals transitioning out of homelessness by combining overnight shelter with 24/7 on-site support services and intensive case management, behavioral clinician, including housing navigation. In addition to services, we offer 100 individual sleeping areas for male-identifying guests, meals, laundry, and service pets. This combination of shelter and services enables us to meet people where they are and build a supportive community to help people currently living in tents or encampments to move toward stability. Referrals are directed by the City of Seattle’s The Hope Team. ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. Compass Housing Alliance is a division of Lutheran Community Services Northwest (LCSNW) as of January 1, 2026. After years of affiliation and partnership, Compass and LCSNW are joined together as one organization aligned in our shared values: compassion, love, health, justice, and hope. By combining LCSNW’s network of health and human services and Compass’s expertise in affordable housing and emergency services, we can provide a holistic support to the communities we serve. LOCATION: Pioneer Square Neighborhood (Seattle, WA) REPORTS TO: Case Manager Supervisor FLSA STATUS: Non-Exempt SCHEDULE: Tuesday-Friday 9:30am-5:30pm, Saturday 8:30am-4:30pm, with monthly staff meeting on first Wednesdays 12:00Pm-1:30Pm MEAL PERIOD: Paid (30-minutes) SALARY: $29.87 per hour (Level I) ESSENTIAL DUTIES AND RESPONSIBILITIES This role may be required to perform any duties as determined by program management to meet program specific needs. Other duties, responsibilities, and activities may change or be assigned at any time with notice. Engagement & AssessmentProvide trauma-informed case management utilizing motivational interviewing and strength-based techniques to assigned participants.Engage professionally and compassionately with participants in all settings and environments.Write clear, objective, and accurate case notes of significant interactions in participant files, including stability plans, measurement scales, leases, and all other required forms and paperwork including logs, records, reports, and statistics, as requested.Perform documentation (following DAP protocol) and input data in the Clarity Homeless Management Information System (HMIS) and other organizational data and case management systems. Identify barriers and steps necessary to overcome obstacles to successful program participation. Hoarding and housekeeping support and interventionsAssess participant histories and resource/support needs (e.g., food, health, transportation, CPS APS engagement etc.) and opportunities (e.g., family, friends).Screen individuals for program eligibility (this may include collaboration with referring agencies). Complete a needs assessment, services acknowledgment, and orientation to the program.Assess eligibility for permanent housing resources, such as deposit/move-in financial assistance, rapid rehousing, affordable housing, and permanent supportive housing.Develop a plan with Program Manager to utilize flexible program-based participant relocation and assistance funds in a way that emphasizes equitability not equality.Identify need for interim or bridge housing, link as requested and available.Establish goals and objectives, monitor achievements through regular meetings and case consultations with referral partners, as needed or required contractually.Provide information, referrals, and direct advocacy as needed, utilizing both internal and external resources. (landlords, rental assistance, Veteran programs, supportive guidance on housing selection)Link participants with services intended to address significant barriers to housing stability, such as mental health services, chemical dependency services, primary health services, legal services, Veteran support services, employment and/or educational supports for adults and youth (where applicable).Build and maintain positive relationships with a network of community providers and services to address and advocate for participant needs. In supporting housing stability and retention, work with property management, supervisor and participants in successful tenancy practices and resolutions.Work with program management on situation assessment and follow-up. Work with supervisor to devise and implement corrective action plans for participants failing to meet goals.May be required to assist management in running monthly, quarterly, and/or annual reports (e.g., HMIS).Daily activities are varied, and the day may be interrupted by emergencies or other daily events.Mediate conflicts provide de-escalation and crisis intervention. Model appropriate problem solving. Refer to appropriate services as needed.Provide milieu management as well as support to the program and operations team in daily operations of the facility.In coordination with program management, develop and facilitate life skills trainings and other relevant workshops.Develop and implement community programs supporting housing stability, wellness, and promote meaningful daily activities for participants, which could include groups, classes, workshops, and special events with the support of the Program Manager.Dependent on your work site, certain responsibilities will be prioritized by the Program Manager to meet the needs and funding requirements.Attend community meetings such as CEA, Veteran meetings, or other community services to represent Compass Housing Alliance in helping people obtain housing. LeadershipRecognize the value that different perspectives and cultures bring to the organization.Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate.Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor. Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of this position.Work as a team in remaining current with available resources and sharing resources with other agency case managers. SUPERVISORY RESPONSIBILITIESNone KNOWLEDGE, SKILLS, AND ABILITIESAbility to remain flexible to handle the crisis of the day. Ability to manage multiple priorities in a dynamic environmentCollaborate with property management and program staff to address lease compliance issues, mediate conflicts and develop strategies to prevent eviction. This includes creative corrective action plans to support stability.Manage difficult interpersonal situations effectively.Experience and knowledge working with vulnerable populations such as Veterans, Seniors, people with different abilities and families with children including immigrant and refugee experiences.Demonstrated ability to maintain a caseload, provide case management, crisis counseling, advocacy, and referral services to participants.Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability.Demonstrated knowledge of best practices in de-escalation, crisis intervention and stabilization skills.Ability to follow agency policy and procedures to maintain safety and security within the facility.Ability to work in fast-paced environment with frequent interruptions and crisis situations.Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities.Working knowledge of the following evidence-based practices: harm reduction, motivational interviewing, and strength-based case management.Ability to enter data accurately. Create log entries and case notes. Prepare written reports and generate statistical reports.Ability to set and maintain boundaries in a professional manner.Promote a team environment that values, encourages, and supports differences.Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills.Relate openly and comfortably with people from all backgrounds while valuing different points of views. Model sound interpersonal boundaries and emotional intelligence. Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions. Strong problem solving, time and project management skills are required to be successful in this role. Aptitude for learning new technology skills with Microsoft products and other internet-based software. Ability to learn new functions on office equipment and devices (printer, scanner, projector, mailing machine, copier). EDUCATION AND/OR EXPERIENCEA minimum of 2 years’ experience in a social/human service setting related to housing and homelessness, required.Experience and education that demonstrates competency with issues of housing instability, mental health, substance use, sexual assault and/or domestic violence, preferred.Awareness and/or training around belonging, compassion, and meeting people where they are, preferredExperience working in an environment where language may be a barrier, preferred.Fluent reading, writing, and understanding skills in English, required.Current WA State Food Handlers Permit, preferred (If not current, will be sponsored within 1-month of hire). Certain positions will require driving duties. Driving related qualifications include Valid WA driver’s license, proof of car insurance, and a driving record that meets Compass standards.Work experience is a key factor for success in this role. In addition, success in this role requires a passion for knowledge and drive for continuing professional development or education. A degree in a related field would be a complement to the required experience. Both work experience and education are evaluated in determining the likelihood of success in this role.Requirements: PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, use hands to finger/ handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift and/or carry supplies up to 20 pounds. Work takes place in a supportive/emergency housing/social services environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required.Travel to program sites and meetings outside the office and around the county may be necessary.Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings. In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at HRInfo@compasshousingalliance.org. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be in close proximity to the people we serve. Employees can reasonably be anticipated to come in contact with hazardous chemicals, blood borne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment. This position is not eligible for remote work, it requires onsite work only. Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy. However, please be aware that in our housing facilities, some residents may choose to utilize their own private surveillance equipment within their units.

Job DescriptionDescription: Job Title: Accounting Manager Days Off: Saturday & Sunday Shift: Office Day Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: The Accounting Manager works closely with the Controller, CFO and other accounting staff to maintain accurate and complete financial records for the agency. Under the supervision of the Controller, the Accounting Manager will act as the point person on invoicing public funders, oversee the completion of general ledger account reconciliations and property development accounting, and play a key role in federal contract compliance and audit coordination. The role directly supervises three Senior and Staff Accountants. MAJOR DUTIES AND RESPONSIBILITIES: • Oversee accounts, ledgers, and reporting systems ensuring compliance with appropriate GAAP standards and regulatory/funder requirements., • Manage all revenue accounting, including federal/local contract invoicing and fund development accounting., • Oversee the timely and accurate preparation and review of general ledger account reconciliations, including bank and liability accounts, ensuring discrepancies are identified and resolved in accordance with internal controls, • Coordinate audit activity in relation to the financial statement audits, 403(b) audits, IRS Form 990, cost certifications and Uniform Guidance audits., • Ensure that expenditures are consistently aligned with grant and contract budgets throughout the grant/fund period and collate financial reporting materials for government, corporate, and foundation contracts/grants., • Recruit, mentor, train, manage and evaluate a diverse team, keeping a strong focus on DESC’s social service mission. Directly supervise Senior and Staff Accountants., • Participate in the development and implementation of policies and procedures and internal controls for accounting operations., • Support the preparation of accurate and timely monthly financial reports to management, the Board of Directors, LIHTC investors and public funders., • Maintain strong knowledge of DESC personnel policies and procedures., • Work with the Controller and other accounting staff to maintain accurate accounting and administrative records for agency activities., • Other duties as assigned.Requirements: MINIMUM QUALIFICATIONS: • Undergraduate degree in Business, Finance, or other related degree. Successful completion of college level accounting coursework or relevant experience may substitute for a degree., • Three or more years of progressively responsible accounting and leadership & supervisory experience., • Two or more years of job experience in nonprofit and fund accounting, including federal contract compliance experience, or equivalent experience in public sector accounting., • Experience performing general ledger reconciliations, including resolving discrepancies., • Personal qualities of integrity and credibility and a willingness to submit to an in-depth prior employment confirmation and background check., • Strong interpersonal and communication skills in support of supervisory and accounting workflow management and process improvement., • Technology savvy with advanced knowledge of accounting software and Microsoft Office., • Analytical problem-solving skills supporting strategic data interpretation., • Careful attention to detail, and ability to work independently with minimal direct supervision., • Ability and desire to communicate and work effectively and appropriately with staff and vendors from various backgrounds and disciplines in person, on the phone, and via email., • Ability to relate effectively to clients displaying a wide range of unpleasant and/or bizarre behaviors., • Demonstrated respect for diversity and commitment to developing multicultural competency sensitivity., • Subscribe to a philosophy of cooperation and continuity across programs, and of consideration and respect for the clients served by the agency., • Ability to work flexible hours as required by program and staffing needs, including evenings or weekends, with a strong commitment to meeting deadlines. PREFERRED QUALIFICATIONS: • MIP Fund Accounting system experience., • Experience managing McKinney Continuum of Care Homeless Assistance Grant funds. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees and vendors, is required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Days Off: Saturday, Sunday Shift: Office Day (9am -5pm) Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. JOB DEFINITION: Homeless Outreach Stabilization and Transition (HOST) is a multi-disciplinary team serving homeless adults experiencing severe and persistent mental illness and co-occurring disorders. The team prioritizes services to those who are highly vulnerable, lack service connections or other support, and are unwilling or unable to engage in traditional service models. The team works throughout the greater Seattle area to provide critical survival services and engagement with the ultimate goal of addressing acute mental and physical health needs, increasing stability, obtaining housing, and transitioning to long-term services. Referrals to this program will often include individuals with a history of involuntary detainments or observable behavioral health challenges, they often will not endorse a mental health or substance use issue or have the insight into the impact of their well-being and access to care and resources. The HOST SUD Peer Specialist uses their lived experience of recovery from mental illness and/or substance use and addiction, plus skills learned in formal training, to assertively engage HOST clients into intensive services. This position requires a high degree of coordination and collaboration with other DESC programs as well as outside agencies. This role is supervised by a HOST Peer Supervisor. MAJOR DUTIES AND RESPONSIBILITIES: • Participate as a member of a multi-disciplinary team of clinical, outreach, medical, peer support, and intensive case management staff to provide a variety of services focused on stabilization and transition to long-term behavioral health or other appropriate ongoing services., • Provide outreach and engagement services as assigned, in clinic, on the streets, shelters, encampments, DESC projects, and other community areas. On occasion, services may be provided in outlying King County areas., • Identify individuals in need, screen for appropriateness to services, develop rapport and trust while offering support, and assist with immediate and basic needs to individuals who are homeless. Efforts are balanced between initial outreach and follow-up activity., • Assist in obtaining and coordinating services, including services relating to daily living activities, personal financial planning, benefit enrollment, transportation, and case management. Link HOST clients to supportive and long-term resources, including behavioral, medical, and substance use treatment support and housing., • Provide peer recovery support to HOST clients. Integrate personal experience with mental illness and/or substance use disorders into work with program participants., • Assist consumers with voicing and identifying their interests and goals., • Advocate for clients' access to community resources and services, ensuring that clients' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care, facilitate linkages to collaborative resources when appropriate., • Prioritize crisis intervention with clients as needed. This may include de-escalation, outreach in emergency departments, and/or making referrals to the County Designated Crisis Response system., • Interact with general client population, intervene in crisis situations with individual clients and screen clients for HOST eligibility when appropriate., • Participate in education of service community regarding the needs of homeless clients with mental illness/co-occurring disorders, techniques of engagement and service provision., • Develop and maintain cooperative relationships with current programs providing services for homeless and mentally ill persons. Encourage development of new services., • Develop and maintain strong collaborative relationships with DESC staff, and other service and resource organizations to ensure full continuity of care for clients. OTHER DUTIES AND RESPONSIBILITIES: • Participate in psychiatric consultation, supervision, program meetings, and in service trainings; participate in clinical reviews and case conferences for clients on caseload., • Comply with the agency's clinical accountability policies and procedures; maintain timely and complete clinical records; participate in quality assurance reviews when assigned., • Comply with applicable program research and evaluation procedures., • Other duties as assigned. LIVING CONDITIONS: Support your clients with achieving and maintaining healthy living conditions. This can include but is not limited to attending care conferences related to living conditions, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff, participating in cleaning out clients’ units, and documenting barriers to maintaining healthy living conditions. Requirements: MINIMUM QUALIFICATIONS: • Current Certified Peer Support Specialist (CPSS) or Certified Peer Support Specialist Trainee (CPSS-T) credential through the Washington State Department of Health or ability to gain certification within 60 days of hire., • Proof of successful completion of the Washington State Health Care Authority's Certified Peer Support Specialist Training prior to hire., • Completion of “Crisis Awareness and Communication in Peer Support (CACPS)” training or ability to complete within 90 days of hire., • Lived experience as a consumer of behavioral health services (mental health and/or substance use treatment) or be the parent or legal guardian of a child who has received behavioral health services., • Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior., • Ability to communicate and work effectively with staff from various backgrounds., • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: • One or more years' experience in community based behavioral health services or like industry serving a diverse client/participant population., • Two or more years’ experience leveraging personal peer story as a peer specialist., • Experience working with adults who are experiencing or who have experienced homelessness, have a mental illness and/or co-occurring substance use disorders., • Knowledge of de-escalation skills, crisis intervention stabilization, and harm reduction strategies., • Strong cultural humility and demonstrated ability to effectively serve diverse populations, including women, LGBTQ+ communities, and communities of color., • Ability to drive an agency or personal vehicle to conduct agency related business, which requires a current Washington State driver's license and insurable driving record., • Bi-lingual in Spanish/English or other languages., • Strong knowledge of relevant community resources and methods for accessing them. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job Description Technical Liaison Posted on: 06/18/2026 Location: LIHI Main Office - International District, Seattle Hours: Full time, 40 hours per week Reports To: IT Manager Pay Range: $38.46-40.87 hourly Position Type: Non-Union, non-exempt position The Technical Liaison plays a crucial role in supporting the migration of phone and computer systems to new network infrastructure, acting as a point of contact and technical expert for telecom and internet service providers. Need to possess Technical Proficiency, Problem-Solving, Communication, Relationship Management, Project Management, Adaptability, and Attention to Detail. This role requires strong communication, technical understanding, and problem-solving skills to ensure a smooth and successful transition. Responsibilities: Project Coordination: Participate in the planning and execution of network migration projects, ensuring alignment with internal and external stakeholders. Develop and maintain project timelines, tracking progress and identifying potential issues. Manage communications with telecom/internet service providers, keeping them informed of project status and any changes. Technical Support: Provide technical guidance and support to telecom/internet service providers on network infrastructure, equipment, and services. Assist in the troubleshooting and resolution of technical issues related to network connectivity, phone systems, and computer systems. Collaborate with internal IT teams to identify and implement solutions to technical problems. Communication and Relationship Management: Serve as the primary point of contact for telecom/internet service providers, building and maintaining strong relationships. Represent the company's interests in technical discussions and negotiations with external vendors. Effectively communicate technical information to both technical and non-technical audiences. Documentation and Reporting: Maintain accurate records of project activities, technical specifications, and vendor interactions. Prepare reports and presentations on project progress and performance. Document technical procedures and best practices for future reference. Continuous Improvement: Stay up-to-date on the latest technologies and trends in telecommunications and networking. Identify opportunities for process improvement and efficiency gains. Participate in training and development activities to enhance technical skills. Other: Engage with assigned training and comply with training deadlines Utilize PPE Equipment and follow PPE protocols Other job duties as assigned Minimum Qualifications: Bachelor’s degree in Information Technology, or equivalent 2 years’ in telecommunication, networking, or IT support Strong understanding of telecommunications and networking technologies (e.g., VoIP, IP, Ethernet, etc.). Experience with network infrastructure, equipment, and services. Excellent communication, interpersonal, and problem-solving skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace. Able to read, write and communicate in English Must pass criminal background checks and drug screening Must pass motor vehicle/driving record checks Preferred Qualifications: Experience with specific telecom/internet service providers. Knowledge of project management methodologies. Relevant certifications (e .g., CompTIA A+, CompTIA Network+). Other Requirements: Must have a valid Washington State driver’s license and driver liability insurance. Must have regular access to a reliable vehicle. Mileage is provided for travel between sites during shift Benefits for this position (pro-rated for part time employees) Generous vacation and sick leave 10 paid holidays and 1 floating holiday Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options) Employer-Paid Life and AD&D Insurance 401k offered for unionized employees (through OPEIU8) 403b offered for non-union employees Employee Assistance Program Travel Assistance Program Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive.

Job Description:\n\nDescription: ABOUT THE POSITION: The Veterans Housing Case Manager is a senior level position requiring a higher level of responsibility, applying advanced subject knowledge, and exercising significant independent judgment and initiative. The Veterans Housing Case Manager II is expected to share knowledge, function as a resource, and serve as a guide to other Veterans Case Managers in the agency. An incumbent in this position may work in either emergency or housing services. Those in emergency services work a caseload of individual program participants experiencing homelessness, many of whom have multiple barriers (i.e., serious mental illness, substance use disorders, chronic health conditions, frequent contact with law enforcement, etc.). They engage and develop relationships with participants and provide trauma-informed support services so that secure, stable, and permanent housing may be achieved. Those in housing services work a case load and provide trauma-informed case management services designed to prevent homelessness and stabilize housing for tenants. This includes assessment, documentation, information and referral, goal setting, and direct advocacy, cooperative case planning, collaboration with the King County Veterans Program and coordination of services. They assist and empower residents to make necessary connections with community and providers to stabilize their lives. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE PROGRAM: Otto’s Place Enhanced Shelter removes barriers for male-identifying individuals transitioning off the street by partnering shelter with 24/7 on-site support services, intensive case management, behavioral clinician, and housing navigation. In addition to services, we provide 122 separate sleeping areas, meals, laundry, and service pets. ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. Compass Housing Alliance is a division of Lutheran Community Services Northwest (LCSNW) as of January 1, 2026. After years of affiliation and partnership, Compass and LCSNW are joined together as one organization aligned in our shared values: compassion, love, health, justice, and hope. By combining LCSNW’s network of health and human services and Compass’s expertise in affordable housing and emergency services, we can provide a holistic support to the communities we serve. LOCATION: Pioneer Square Neighborhood (Seattle, WA) REPORTS TO:?Case Manager Supervisor FLSA STATUS: Non-Exempt SCHEDULE: Monday-Friday 9:30am-5:30pm & Thursday 8:30am-4:30pm with monthly staff meetings on 1st Wednesday MEAL PERIOD: Paid (30-minutes) SALARY RANGE: $32.03 per hour (level II) ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties, responsibilities, and activities may change or be assigned at any time. The employee in this position must be able to read, write, and understand English. Engagement & Assessment Provide trauma-informed case management utilizing motivational interviewing and strength-based techniques to assigned participants. Establish goals and objectives. Monitor achievements through regular meetings. Identify barriers and steps necessary to overcome obstacles. Provide information, referrals, and direct advocacy as needed, utilizing internal and external resources.Write clear, objective, and accurate client file case notes of significant interactions, including stability plans, and all other required forms and paperwork including logs, records, reports, and statistics, as requested. Perform documentation (following DAP protocol) and input data in the Clarity Homeless Management Information System (HMIS) and other organizational data and case management systems.Assess participant housing histories, barriers, and resource/support needs (e.g., food, health, transportation, etc.) and opportunities (e.g., family, friends).Per program policy, complete intake and needs assessment (may be in person or by phone and may include collaboration with referring agencies), housing stability plan, VI-SPDAT and orientation to program.Assess eligibility for permanent housing resources, such as deposit/move-in financial assistance, rapid rehousing, affordable housing, and permanent supportive housing. Or develop and implement community programs supporting housing stability, wellness, and promote meaningful daily activities for residents, which could include groups, classes, workshops, and special events with the support of the Program Manager.Develop a plan with the Program Manager to utilize program based flexible client relocation and assistance funds in a way that emphasizes equitability not equality.Identify need for interim or bridge housing, link as requested and available.Provide information, referrals, and direct advocacy as needed, utilizing internal and external resources.Link participants with services intended to address significant barriers to housing stability – e.g., mental health services, chemical dependency services, primary health services, legal services, employment and/or educational supports.In a collaborative manner, coordinate with internal and external agency representatives to ensure clients are resourced according to their needs.Build and maintain positive relationships with a network of community providers and services to address and advocate for client needs.Work with supervisor to devise and implement corrective action plans for participants failing to meet goals.Work with program management on situation assessment and follow-up.Daily activities are varied, and the day may be interrupted by emergencies or other daily events.Mediate conflicts provide de-escalation and crisis intervention, model appropriate problem solving; and refer to appropriate services as needed.Provide milieu management as well as support to the program team in daily operations of the facility.In coordination with Program Manager and/or Coordinator, develop and facilitate life skills training and other relevant workshops.Build and maintain positive relationships with coworkers and team members. Housing Search & PlacementDevelop relationships with property managers (and landlords in emergency services), assisting in breaking down barriers to create pathways to housing.Utilize available landlord information and referral resources to identify and access private market housing that will accept housing subsidies or that provide below-market rents; establish and develop additional private market landlord resources to supplement these other sources.Help participants to tour neighborhoods and properties; provide and discuss options as part of selection decision.Assist participants with obtaining the resources necessary to apply for and move into housing (e.g., application fees, security deposit, first month rent, furnishings, etc.).Help participants to complete and submit required housing applications and other materials; help participants to prepare for housing interviews or other housing application meetings.Assist participants with move-in to new housing, and with transitioning support to other provider or other community resources.Participate in follow up support after the participant has been placed in housing to ensure stability and reduce the likelihood of that participant returning to homelessness. Education LiaisonSupport families and students across a diverse spectrum of backgrounds to increase student academic success and support social -emotional development.Communicate with parents, teachers, and administrators on an ongoing basis regarding each student’s progress.Coordinate and facilitate after school programming that promotes social, emotional, and academic growth.Assist families in understanding and navigating school district enrollment, services, programs, and systems.Collaborate with families, school staff, and community partners to support student overall growth.Attend school events and participate in meetings and training for the purpose of sharing information, implementing school initiatives, and addressing student needs.Identify local educational/vocational/career development programs and services and develop links with community programs. Veteran SupportIn collaboration with the service team, the Case Manager is responsible for developing and implementing client-defined, goal-oriented Housing Stability Plans, assessing the needs of referred households, utilizing VA and community resources to meet identified individual needs with the goal of stabilizing permanent housing in the shortest time possible.Coordinate referrals from outreach efforts; maintain a weekly housing list of all currently enrolled veteran households and those presumed eligible.Schedule initial intakes/screenings within 48-hours of referral.Complete request for payment in a timely manner for rent arrears.Maintain current information on community resources veteran and non-veteran specific.Attend meetings as necessary and represent Compass Housing Alliance Veteran Services Program. Guidance & AdministrationAssist program team members with ongoing continuous quality improvement to enhance program operations, including problem solving, helping to develop program systems or procedures, or participating in or facilitating team workgroups and agency workgroups related to job focus.Assist with the onboarding of new Housing Case Managers (mostly at hired site but not limited to this location).Serve as a leader to other Housing Case Managers in the agency, especially those at level I.Provide onsite guidance, instruction, and leadership to program team members to help create a cohesive team environment.Assist in the development of housing stability and case management policies and procedures.Communicate and train others on housing and case management policies and procedures.Ensure that knowledge is shared and embedded across the agency.May be assigned as a trainer in agencywide training related to job focus (such as Insights, Case Management, Motivational Interviewing among others). This may include the development of new modules or updates to existing training.May be required to assist management in running monthly, quarterly, and/or annual reports and conducting metrics analysis (e.g., HMIS).May assist with the interview and selection process of new hires.May lead for monthly housing case manager department (Emergency Services/Housing Services) meetings.May be assigned as the point of contact for such things as the ES Vouchers – single point of contact with outside agency – this includes coordination with that agency.May assist in completing quarterly evaluations for volunteers and/or interns (such as AmeriCorps).May assist in the development of leadership skills in volunteers and/or interns by allocating and delegating responsibilities that will increase and develop competencies. Guide and assist as they take on these roles. LeadershipAdvance diversity, equity, and inclusion in all aspects of the work. All employees are expected to make efforts in their work and in their conduct to advance diversity, equity, and inclusion at every level.Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate.Work as a team in remaining current with available housing resources and sharing housing resources with other agency housing case managers.Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor.Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of this position.Site responsibility when program management is not present. SUPERVISORY RESPONSIBILITIES None KNOWLEDGE, SKILLS, AND ABILITIESTeam player who is resourceful, proactive, and comfortable working with diverse populations.Demonstrated ability to perform job duties within the context of complex regulations and definitions and to complete extensive technical documentation.Working knowledge of the following evidence-based practices: harm reduction, motivational interviewing, and strengths-based case management.Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness.Demonstrated knowledge of best practices in de-escalation, crisis intervention and stabilization skills.Demonstrated ability to maintain a caseload, provide case management, crisis counseling, advocacy, and referral services to guests.Ability to enter data accurately; create log entries and case notes; prepare written reports and generate statistical reports.Ability to set and maintain boundaries in a professional manner.Ability to follow agency policy and procedures to maintain safety and security within the facility.Promote a team environment that values, encourages, and supports differences.Ability to work in fast-paced environment with frequent interruptions and crisis situations.Majority of work centers on direct case management services and procedures that require a high degree of confidentiality, tactfulness and respect for clients form a variety of economic and ethnic backgrounds.Record keeping skills; ability to obtain and maintain accurate, detailed and confidential notes and client files specific to program requirements.Ability to motivate, enthuse, inform, and develop others to improve capability levels within the team.Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills.Sensitive to and able to communicate and work effectively with individuals from diverse economic circumstances, cultural and ethnic backgrounds, physical and mental abilities, sexual orientations and develop awareness around the impact of intersectionality of these variables.Model sound interpersonal boundaries and emotional intelligence.Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions.Strong problem solving, time and project management skills are required to be successful in this role.Ability and aptitude with technology necessary for successful day-to-day functioning in business environment including various databases, Microsoft Office Suite including Word,

Job Description The After-Care Case Manager I will work with a team to help create a safe, healing environment for guests in a Christian transitional living program and those outside of program. You will be assigned a caseload of guests, where you will help individuals reintegrate safely back into society. While also partnering and establishing relationships with internal and external resources to provide the best care and transition for all guests. Scheduled: Monday – Friday 8:00AM – 4:30PM Target starting pay: $25.39 per hour How you will serve · Manage a caseload of individual guests in a transitional living and/or recovery program, meeting with each guest on a weekly basis and maintaining electronic and paper files for each guest. · Process intake assessments and screening of guests for transitional living. · Provide crisis intervention information, chemical dependency case management, and referral help. · Help coordinate and facilitate support groups, Bible studies, addiction recovery curriculum, and classes. · Develop housing stability plans in partnership with guests and outside housing resources as needed. · Support guests with finding work, budgeting, and guest responsibilities. · Stay knowledgeable of available services in the community, establishing and maintaining communication with those partners. · Create data and narrative program reports on guest outcomes and programmatic successes. · Facilitate community visits with clients as assigned, to include signing up clients to meet with community events and providers. · Efficiently resolve problems that may arise with staff, volunteers, or guests to minimize disruption at the Mission. · Utilize the Clarity Database to communicate with team members. · Help in maintaining the safety and cleanliness of work environment. · Perform Urine Analyses and Breathalyzers when needed. · Drive Mission vehicles for client transportation or other work-related activities as needed. · Effectively articulate a case for support so that others take heart to our vision/mission/goals. · Help maintain a positive, pleasant, and Christian atmosphere. · Participate in organizational meetings, training, and initiatives as required. · Perform other duties assigned to support the Mission’s success. How you qualify · A High School Diploma or equivalent required. An associate degree is preferred. A combination of education and two years of relatable experience may be substituted. · One year of experience working in a social services or rescue mission setting. · Proficient in Microsoft Office Suite. · Possess a valid Washington State driver’s license and meet the Mission’s driver eligibility criteria, including: o Clean driving record o No current suspensions or revocations o Minimum age of 21 How we support each other · Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him. · Faithfully upholds The Mission and your team in prayer. · Participates in team devotions as schedule permits. · Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations. · Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors. Benefits All regular full-time employees, you are eligible to participate in our generous benefits package: · Medical / Dental / Vision · Basic Life Plan – 100% company paid · Voluntary Products including Life, AD&D, Disability, Accident and Critical Illness insurance · EAP and 24/7 Virtual Mental Health – 100% company paid · 4 weeks of paid vacation (accrued) · Accrued paid sick time · 10 paid holidays + 1 Floating Holiday · Personal Day and Birthday holiday · Retirement benefits w/ company match · Continuing Education Reimbursement Program Work Environment While performing the duties of this job, the employee is frequently required to sit for extended periods of time in a temperature-controlled environment. Occasionally you will stand, balance, twist, stoop, kneel and reach with hands/arms. Occasionally lifts up to 30 pounds and walks, use stairways to climb multiple floors within the company. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus. Statement of Faith 1. We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21), 2. We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2, 3. We believe in the deity and humanity of our Lord Jesus Christ: o His virgin birth (Luke 1:35, John 1:1-2, John 1:14) o His sinless life (Phil. 2:5-11) o His miracles (Matt. 4:23) o His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2) o His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5) o His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24) o His future return in power and glory (1 Thess. 4:16-18) 1. We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17), 2. We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23), 3. We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15), 4. We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4) Mission Statement To bring the love of Jesus and hope for a new life to our homeless neighbors. Vision Statement To see every homeless neighbor - beloved, redeemed, restored. Values Statement To be Gospel centered, united together, living faithfulness and pursing excellence Pre-Employment This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.

Job Description Controller Posted on: 03/24/2026 Location: On-site at our Main Office in the International District of Seattle Hours: Full time, 40 hours per week Reports To: Chief Financial Officer (CFO) Pay Range: $140,000-$160,000 annually Position Type: Exempt, non-union position The Controller will be a key leader in the organization, overseeing all financial, accounting, and compliance functions for a growing portfolio of low-income housing properties. This role is responsible for ensuring the accuracy and integrity of financial reporting, managing cash flow, and maintaining strict compliance with regulatory requirements, including those related to tax credits (e.g., Low-Income Housing Tax Credits - LIHTC), grant funding, and government subsidies. The ideal candidate will have extensive experience in non-profit and/or real estate accounting, specifically within the affordable housing sector. Responsibilities: Financial Management and Reporting Direct and manage all accounting operations, including the general ledger, accounts payable, accounts receivable, and payroll. Prepare and publish timely monthly, quarterly, and annual financial statements for the entity and for individual properties, ensuring compliance with U.S. Generally Accepted Accounting Principles (GAAP) and relevant regulatory accounting standards. Coordinate the annual audit process with external auditors, preparing all necessary schedules and documentation. Manage the preparation of annual operating budgets and monitor financial performance against budget, providing variance analysis and recommendations to management. Oversee cash management, including banking relationships, treasury functions, and monitoring covenant compliance. Compliance and Regulatory Reporting Ensure strict compliance with the financial reporting requirements of LIHTC, Housing and Urban Development (HUD), and other grantors and funding sources. Prepare and file all required tax returns, including Form 990, and coordinate tax compliance for all partnerships/properties. Monitor and implement changes in accounting and regulatory requirements relevant to affordable housing. Maintain accurate records for fixed assets, depreciation, and complex financing structures, including tax credit equity and various debt instruments. Internal Controls and Process Improvement Develop, document, and maintain strong internal controls and accounting policies to ensure the integrity of all financial transactions and reporting. Identify opportunities for process efficiencies, automation, and system improvements within the accounting function. Manage and mentor the accounting staff, fostering a culture of accuracy, compliance, and continuous improvement. Other Duties Act as a financial liaison to the Property Management team, providing financial analysis and support for property operations. Participate in financial due diligence for new property acquisitions and development projects. Prepare financial reports for the Board of Directors and Finance Committee. Other duties as assigned. Minimum Qualifications: Bachelor's degree in Accounting, Finance, or a related field. Minimum of 7 years of progressive accounting experience, with at least 3 years in a Controller or Assistant Controller role. Demonstrated experience in affordable housing, LIHTC, and/or non-profit real estate accounting. Strong knowledge of GAAP and fund accounting principles. Proficiency with enterprise-level accounting software (e.g., Boston Post, MIP Accounting) and advanced Microsoft Excel skills. Preferred Qualifications: Certified Public Accountant (CPA) license. Experience managing compliance with HUD programs, HOME funds, and/or municipal financing. Experience with partnership accounting structures specific to LIHTC syndication. Benefits for this position (pro-rated for part time employees): Generous vacation and sick leave 10 paid holidays and 1 floating holiday Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options) Employer-Paid Life and AD&D Insurance 401k offered for unionized employees (through OPEIU8) 403b offered for non-union employees Employee Assistance Program Travel Assistance Program Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive.

Job DescriptionDescription: Since 1972, Therapeutic Health Services (THS) has provided evidence-based, culturally appropriate and compassionate behavioral health treatment, programs and services for children, youth, and families with substance use and mental health disorders. We are on the frontlines: • Fighting the region’s opioid epidemic, • Providing behavioral health support for those experiencing homelessness, • Lowering barriers to behavioral health for youth and adults who have had challenges accessing quality care, • Specialists in serving the needs of the BIPOC and LGBTQIA communities, • A family of caring and compassionate providers dedicated to serving the most vulnerable in our community We are hiring for a Behavioral Health Specialist who will be located at our Seattle branch. THS, in collaboration with LIHI, (Low Income Housing Institute) seeks to improve the lives of those living in LIHI operated tiny home villages within our community. In our work with LIHI, we have seen safe, secure, dignified shelter for those who have been living outside combined with on-site behavioral health services as a stabilizing first step in the transition out of homelessness. In addition to supporting individual residents in their mental health and/or substance use disorder recovery, by providing de-escalation and crisis management services we are able to help make the villages safer places for all residents and help villages to be good neighbors in the areas where they are sited. This is a full-time position, and the pay range is $68,000-$70,077/annually DOE. Job Duties: • Provides on-site brief intervention, de-escalation and crisis management and recovery support at designated LIHI-operated Tiny Home Village., • Becomes a visible, stable and accessible presence at assigned Tiny Home Village., • Through progressive engagement, works with Tiny Home Village residents to identify and begin to address mental health and substance use issues which may present barriers to long-term, stable housing., • Collaborates with on-site LIHI staff to respond to resident incidents and support resident compliance with Village rules and standards of behavior., • Offer individual and group counseling sessions while residents are in ideation (pre-enrollment) phase., • Performs Mental Health intake intakes/evaluations and collects and processes psycho-social data from residents for purposes of clarifying treatment goals and establishing preliminary diagnoses that may be required to access housing or other services., • Provide a warm handoff to THS staff for residents who wish to pursue formal Mental Health or Substance Use Disorder Treatment., • Ensures prompt, accurate clinical documentation including treatment plans, progress notations in assigned participant files; preparation of treatment contracts, letters, referrals, discharge summaries of terminated participants as appropriate.Requirements:, • Master's degree in social service field required., • Current Washington State Counselor credential or current professional licensure is required. MHP credential preferred., • SUDP/T is a plus., • At least one year experience providing counseling, case management, and group services to individuals and their families., • Previous experience working with homeless or unstably housed individuals is a plus., • Experience in working with multi-ethnic populations in outreach, de-escalation, crisis intervention, and conflict resolution skills. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Ability to converse with and listen to people in many different settings, • Ability to use a computer and telephone, as well as other standard office equipment, • Frequently required to stand, walk, use fingers, hands, and arms, • Ability to occasionally push, pull, lift, and/or carry supplies up to 25 pounds, • Work takes place in a social services environment where long periods of sitting, working on a computer, navigating to various work areas, going up and down stairs or ramps, and standing may be required, • Travel to program sites and meetings outside the site and around the county may be necessary, • Ability to work in an environment where there may be animals present, including dogs *In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. THS will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship to THS would result. We offer the following benefits to full and some part-time staff: • Employer paid medical/dental/vision insurance packages., • Employer paid life insurance, • 12 accrued vacation days for year one, up to 20 days in subsequent years, • 12 days sick leave accrual per year, • Mental Health Day, • 1 Personal Day, • 12 Paid Holidays, • Flexible Spending Plan, • 403(b) Retirement plan, • Employee Assistance Program, • Training Allowance/License Reimbursement, • We are also a Second Chance Employer

Job DescriptionDescription: Days Off: Sunday, Monday Shift: Night (10:00PM - 6:30AM) Shift Differential: $1.00 per hour Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION The Crisis Solutions Center (CSC) provides stabilization, treatment, and referral services for up to 46 individuals at a time, with the goal of diverting people experiencing mental illness and substance use disorders from hospitals and jails to a more appropriate therapeutic setting. CSC includes the Crisis Diversion Facility (CDF), a residential acute crisis stabilization program, and Crisis Diversion Interim Services (CDIS), a step-down program serving individuals who are homeless or at risk of homelessness. In partnership with CSC Project Managers, the Lead Clinical Supervisor provides shift-level clinical and administrative leadership across CDF and CDIS, supporting the implementation of program standards, workflows, and service expectations. This role oversees frontline staff supervision, client engagement, and short-term case management services, while ensuring safe transitions between programs and effective discharge planning. The Lead Clinical Supervisor is a Mental Health Professional and plays a key role in coaching staff, maintaining clinical quality, and supporting integrated operations across the CSC continuum. This position is not tied to a specific shift and may support day, swing, or night operations based on program needs. MAJOR DUTIES AND RESPONSIBILITIES Program & Clinical Leadership • Support CSC Project Managers in the planning, implementation, and coordination of client care and integrated service delivery across CDF and CDIS., • Provide shift-level leadership to ensure consistent engagement, assessment, and short-term stabilization case management services., • Implement clinical, case management, and operational practices as directed by Project Managers, and provide feedback on effectiveness, gaps, and emerging needs., • Guide and participate in screening and assessment activities to ensure services are appropriately matched to the target population., • Support coordinated transitions between CDF and CDIS and continuity of care upon discharge to the community., • Collaborate with other DESC staff to ensure continuity of services for clients accessing other DESC programs. Staff Supervision & Workforce Development • Provide direct clinical and administrative supervision to Mental Health Professionals (MHPs), Behavioral Health Case Managers (BHCMs), and Milieu Specialists., • Provide supervision and support to Shift Supervisors, as assigned, including schedule oversight and coverage coordination., • Assess staff strengths and training needs; provide regular supervision, clinical consultation, and constructive feedback., • Conduct performance evaluations and provide coaching and corrective action in coordination with Project Managers, escalating concerns as appropriate., • Support onboarding, training, and required credentialing to ensure personnel files remain current., • Facilitate team meetings that promote collaboration, shared learning, and team cohesion., • Provide staff trainings on topics including risk assessment, harm reduction, trauma-informed care, effective communication, and documentation. Clinical Oversight & Documentation • Review clinical documentation to ensure records are accurate, timely, and aligned with agency, county, and state requirements., • Identify documentation, practice, or compliance trends and elevate concerns to Project Managers to support quality improvement and audit readiness., • Coordinate and participate in psychiatric consultations, clinical supervision meetings, case conferences, and in-service trainings., • Participate in quality assurance, quality improvement, and program evaluation activities in partnership with Project Managers. Operations & Administrative Responsibilities • Support scheduling and staffing coordination at the shift level, in alignment with staffing plans established by Project Managers., • Review and approve timesheets for supervised staff and submit documentation to payroll in a timely manner., • Participate in CSC program meetings, agency trainings, and all-staff meetings., • Maintain compliance with DESC policies and procedures and applicable Washington State and King County behavioral health requirements., • Establish and maintain cooperative relationships with community partners and human service organizations., • Perform other duties as assigned.Requirements: MINIMUM QUALIFICATIONS • Eligible for a Licensed Agency Affiliated Counselor (AAC) credential or another superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional, with a scope of practice that includes independent mental health assessment and diagnosis., • Master’s degree in Social Work, Psychology, or other relevant behavioral science field., • One or more years' experience in community based behavioral health services, • Ability to drive an agency or personal vehicle for work-related duties; valid Washington State driver’s license and insurable driving record required., • Experience working with adults experiencing homelessness, mental illness and/or substance use disorders., • Knowledge of recovery-oriented, strengths-based practice., • Knowledge of harm reduction and trauma-informed care principles., • Strong collaboration, critical thinking, and problem-solving skills., • Ability to communicate effectively with staff from diverse backgrounds., • Commitment to cooperation, continuity across programs, and respectful, client-centered care. PREFERRED QUALIFICATIONS • Washington State licensure as an LICSW, LMFT, or LMHC., • Qualified to provide Department of Health–approved supervision to LICSW, LMFT, and/or LMHC candidates., • Prior supervisory experience., • Bilingual English/Spanish. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit for long periods of time, walk when completing rounds several times a day, move quickly during de-escalations, communicate with other persons by talking and hearing, and lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. IND123 PM17 Compensation details: 97701.6-110540.4 Yearly Salary PI051c251600fc-25405-39455216

Job Description The Overnight Support Services Associate I will be responsible for maintaining facility safety, order, and cleanliness and will provide backup assistance to other staff at our Women & Children's Enhanced Shelter. Scheduled: Monday- Friday 10:00 pm - 6:30 am Starting Pay: $21.31 + $1.00 shift differential How you will serve • Perform janitorial duties, including duties left over from a different shift., • Assess and record safety hazards and maintenance needs., • Perform random and frequent walks through the entire interior of the building. Record evening report in the staff log at the end of each shift., • Handle issues that may arise with individuals during an overnight night shift (if applicable), • Do occasional room checks or searches as needed., • Respond to emergency calls on overnight phone (if applicable), • Assist with a variety of administrative duties., • Act as backup to Guest Services by performing Breathalyzer tests and Urine Analysis drug screens for individuals entering the building after curfew or returning from the hospital., • Handle office telephones and monitor incoming people., • Record and organize messages for clients and staff., • Provide referrals for callers when necessary., • Participate in organizational meetings, training, and initiatives as required., • Perform other duties assigned to support the Mission’s success. How you qualify • Acknowledge and sign the Mission's Statement of Faith (see below)., • A high school diploma or equivalent is required., • Staying awake during overnight hours (if assigned to that shift) is required., • Customer Services experience is highly preferred., • Previous janitorial experience is preferred., • Proficient in Microsoft Office Suite How we support each other • Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him., • Faithfully upholds The Mission and your team in prayer., • Participates in team devotions as schedule permits., • Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations., • Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors. Benefits All regular fulltime employees, you are eligible to participate in our generous benefits package: • Medical / Dental / Vision, • Basic Life Plan – 100% company paid, • Voluntary Products including Life, AD&D, Disability, Accident and Critical Illness insurance, • EAP and 24/7 Virtual Mental Health – 100% company paid, • 4 weeks of paid vacation (accrued), • Accrued paid sick time, • 10 paid holidays + 1 Floating Holiday, • Personal Day and Birthday holiday, • Retirement benefits w/ company match, • Continuing Education Reimbursement Program Work Environment While performing the duties of this job, the employee is primarily working in a temperature-controlled environment. Required to frequently stand, balance, twist, stoop, kneel and reach with hands/arms. Frequently lift up to 30 pounds and walks, use stairways to climb to multiple floors within the building. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and the ability to adjust focus. Statement of Faith • We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21), • We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2, • We believe in the deity and humanity of our Lord Jesus Christ:, • His virgin birth (Luke 1:35, John 1:1-2, John 1:14), • His sinless life (Phil. 2:5-11), • His miracles (Matt. 4:23), • His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2), • His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5), • His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24), • His future return in power and glory (1 Thess. 4:16-18), • We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17), • We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23), • We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15), • We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4) Mission Statement To bring the love of Jesus and hope for a new life to our homeless neighbors. Vision Statement To see every homeless neighbor - beloved, redeemed, restored. Pre-Employment This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.

Job Description Executive Assistant International District, Seattle, WA REPORTS TO: Executive Director HOURS: Full time, 40 hours per week PAY RANGE: $82,000-92,000 annually POSITION TYPE: Exempt, non-union position The Executive Assistant works closely with the Executive Director, the Board of Directors, and other agency executives. This position will handle communications internally and externally at the direction of the Executive Director. Responsibilities: • Act as the point of contact to maintain positive public relations, including coordinating and executing company PR materials: monthly E-Newsletter, brochures, press releases, website, PowerPoint presentations, and special events., • Take minutes during meetings and assist the board as needed., • Manage the Executive Directors’ calendar and schedule appointments as directed., • Write, edit, and track official correspondence for the Executive Director., • Assist the Executive Director with expense reimbursements, timesheet approvals, and other reports., • Work collaboratively with the Fund Development Department on the Gala & Auction and other projects as needed, including fundraising appeals and thank you letters., • Organize and execute simultaneous administrative and management projects at the direction of the Executive Director., • Collaborate with the human resources department as needed to assist with confidential and other employment matters., • Other duties as assigned. Minimum Qualifications: • High level administrative/management experience required. 5 years’ experience as an executive assistant or in a similar position providing executive level support to an agency director or senior management is desired. Alternately, a Bachelor degree in business administration or a related field and 2 years of executive level experience is desired., • Discretion and confidentiality., • Ability to work independently and successfully in a fast-paced team environment and maintain attention to detail., • Must have excellent time management and organizational skills, including experience in handling multiple projects and a high volume of email., • Ability to coordinate administrative procedures and implement agency policies., • Excellent verbal and written communication skills., • Ability to communicate and work effectively with others., • Demonstrated proficiency with Microsoft Office suite, including PowerPoint, Publisher (or other graphic design software), and Excel., • Experience with Constant Contact or other email marketing software, social media. Preferred Qualifications: • Previous experience with personnel management and/or supervising staff., • Knowledge and experience in low-income housing, homelessness, community development and/or the nonprofit sector. Other Requirements: • Must pass criminal background checks and drug screening, • Must have a valid Washington State driver’s license and must meet Washington State minimum requirement for driver liability insurance., • Must pass motor vehicle/driving record checks., • Must have regular access to a reliable vehicle. Mileage is provided for travel between sites during shift. Benefits for this position (pro-rated for part time employees) • Generous vacation and sick leave, • 10 paid holidays and 1 floating holiday, • Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options), • Employer-Paid Life and AD&D Insurance, • 401k offered for unionized employees (through OPEIU8), • 403b offered for non-union employees, • Employee Assistance Program, • Travel Assistance Program, • Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. #hp

Job Description The Weekend Overnight Support Services Associate I will be responsible for maintaining facility safety, order, and cleanliness and will provide backup assistance to other staff at the Women & Children's Shelter. Scheduled: Saturday - Sunday 10:00PM - 6:30AM Starting Pay: $21.30 + $1.00 shift differential How you will serve • Perform janitorial duties, including duties left over from a different shift., • Assess and record safety hazards and maintenance needs., • Perform random and frequent walks through the entire interior of the building. Record evening report in the staff log at the end of each shift., • Handle issues that may arise with individuals during an overnight night shift (if applicable), • Do occasional room checks or searches as needed., • Respond to emergency calls on overnight phone (if applicable), • Assist with a variety of administrative duties., • Act as backup to Guest Services by performing Breathalyzer tests and Urine Analysis drug screens for individuals entering the building after curfew or returning from the hospital., • Handle office telephones and monitor incoming people., • Record and organize messages for clients and staff., • Provide referrals for callers when necessary., • Participate in organizational meetings, training, and initiatives as required., • Perform other duties assigned to support the Mission’s success. How you qualify • Acknowledge and sign the Mission's Statement of Faith (see below)., • A high school diploma or equivalent is required., • Staying awake during overnight hours (if assigned to that shift) is required., • Customer Services experience is highly preferred., • Previous janitorial experience is preferred., • Proficient in Microsoft Office Suite How we support each other • Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him., • Faithfully upholds The Mission and your team in prayer., • Participates in team devotions as schedule permits., • Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations., • Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors. Benefits All regular fulltime employees, you are eligible to participate in our generous benefits package: • Paid Vacation Time Off (accrued), • Paid Sick Time Off(accrued), • 10 paid holidays + 1 Floating Holiday (4 hrs/day), • Personal Day and Birthday holiday (4 hrs/day), • EAP and 24/7 Virtual Mental Health – 100% company paid Work Environment While performing the duties of this job, the employee is primarily working in a temperature-controlled environment. Required to frequently stand, balance, twist, stoop, kneel and reach with hands/arms. Frequently lift up to 30 pounds and walks, use stairways to climb to multiple floors within the building. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and the ability to adjust focus. Statement of Faith • We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21), • We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2, • We believe in the deity and humanity of our Lord Jesus Christ:, • His virgin birth (Luke 1:35, John 1:1-2, John 1:14), • His sinless life (Phil. 2:5-11), • His miracles (Matt. 4:23), • His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2), • His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5), • His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24), • His future return in power and glory (1 Thess. 4:16-18), • We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17), • We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23), • We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15), • We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4) Mission Statement To bring the love of Jesus and hope for a new life to our homeless neighbors. Vision Statement To see every homeless neighbor - beloved, redeemed, restored. Pre-Employment This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.

Job Description The Part-Time Overnight Support Services Associate I will be responsible for maintaining facility safety, order, and cleanliness and will provide backup assistance to other staff at the Women & Children's Ministries facilities. Scheduled: Wednesday - Friday 10:00 pm - 6:30 am Starting Pay: $21.30 + $1.00 shift differential for the hours from 9:00 pm to 6:00 am How you will serve • Perform janitorial duties, including duties left over from a different shift., • Assess and record safety hazards and maintenance needs., • Perform random and frequent walks through the entire interior of the building. Record evening report in the staff log at the end of each shift., • Handle issues that may arise with individuals during an overnight night shift (if applicable), • Do occasional room checks or searches as needed., • Respond to emergency calls on overnight phone (if applicable), • Assist with a variety of administrative duties., • Act as backup to Guest Services by performing Breathalyzer tests and Urine Analysis drug screens for individuals entering the building after curfew or returning from the hospital., • Handle office telephones and monitor incoming people., • Record and organize messages for clients and staff., • Provide referrals for callers when necessary., • Participate in organizational meetings, training, and initiatives as required., • Perform other duties assigned to support the Mission’s success. How you qualify • Acknowledge and sign the Mission's Statement of Faith (see below)., • A high school diploma or equivalent is required., • Staying awake during overnight hours (if assigned to that shift) is required., • Customer Services experience is highly preferred., • Previous janitorial experience is preferred., • Proficient in Microsoft Office Suite How we support each other • Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him., • Faithfully upholds The Mission and your team in prayer., • Participates in team devotions as schedule permits., • Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations., • Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors. Benefits All regular full-time employees, you are eligible to participate in our generous benefits package: • Medical / Dental / Vision, • Basic Life Plan – 100% company paid, • Voluntary Products including Life, AD&D, Disability, Accident and Critical Illness insurance, • EAP and 24/7 Virtual Mental Health – 100% company paid, • 4 weeks of paid vacation (accrued), • Accrued paid sick time, • 10 paid holidays + 1 Floating Holiday, • Personal Day and Birthday holiday, • Retirement benefits w/ company match, • Continuing Education Reimbursement Program Work Environment While performing the duties of this job, the employee is frequently required to stand and/or walk, balance, twist, climb ladders, stoop, kneel, perform overhead work and reaches with hands/arm. Frequently work for extended periods of time in indoor and outdoor settings with varying temperature environment. Frequently uses judgement and memory to make decisions. Occasionally you will sit and keyboard. Occasionally lifts up to 50 pounds and walks, use stairways and climb to multiple floors carrying tools and equipment. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus. Statement of Faith · We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21) · We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2 · We believe in the deity and humanity of our Lord Jesus Christ: · His virgin birth (Luke 1:35, John 1:1-2, John 1:14) · His sinless life (Phil. 2:5-11) · His miracles (Matt. 4:23) · His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2) · His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5) · His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24) · His future return in power and glory (1 Thess. 4:16-18) · We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17) · We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23) · We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15) · We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4) Mission Statement To bring the love of Jesus and hope for a new life to our homeless neighbors. Vision Statement To see every homeless neighbor - beloved, redeemed, restored. Values Statement To be Gospel centered, united together, living faithfulness and pursing excellence. Pre-Employment This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.

Job Description Job Title: Property Manager Effective Date: 4/16/26 Reports to: Real Estate Director Pay Range: $ 34.79 - $42.48 Status: ☒Full Time ☐Part Time ☒Regular ☐Temporary FLSA: ☐Exempt ☒Non-Exempt Job Summary: The Property Manager will be responsible for the day-to-day administrative operations for Sacred Medicine House The operations include the lease-up of new tenants, overseeing the turnover of units, coordination of maintenance and janitorial services with the facilities team, oversee building operations, processing accounts payables, accepting rent, and participating as a member of the Chief Seattle Club Real Estate team assisting the Real Estate Director in all aspects of property management as needed. This position will play an integral part in supporting CSC partnerships with an emerging non-profit, and will be key to resolving residents’ issues, maintaining a collaborative working relationship with support services and enforcing rules at Sacred Medicine House. Essential Job Functions: • Operate within the provisions of Seattle and Washington State Landlord Tenant law, Fair Housing law and the ADA., • Maintain all tenant files and program operation to ensure documentation complies with contracts, auditing and all other applicable standards and conduct ongoing review process to ensure that program standards are maintained qualifications., • Provide professional residential service standards at all times by promptly responding to tenant complaints and seeking immediate resolutions., • Ensure adequate coverage of the premises through coordination with support services., • Enforce rules and lease provisions. Follow up with appropriate disciplinary actions for rules violations including serving appropriate legal notices and processing evictions., • Collect rent and process delinquent payments in accordance with Washington State and Seattle landlord tenant regulations., • Resolve subsidy account discrepancies., • Assist Real Estate Director with preparation of annual budget., • Provide tours to prospective applicants and work with applicants to complete an accurate compliance file for approval prior to move-in., • Maintain wait list or interest list in accordance with program requirements., • Sign and maintain all lease agreements with new residents and provide orientation., • Process work orders and coordinate maintenance and janitorial services with the facilities team., • Work with residents who may have issues related substance addiction, physical and mental health problems, and who may be in need of social living skills., • Ensure ongoing compliance with applicable housing laws, fair housing regulations, lease requirements, and organizational policies through consistent oversight of property operations and tenant documentation., • Maintain active engagement in promoting a safe work environment by following safety procedures and participating in required safety trainings relevant to their role., • Maintain active engagement in promoting a safe work environment by following safety procedures and participating in required safety trainings relevant to their role., • Other duties as assigned Non-Essential Job Functions: • Attends and participates in CSC training, staff meetings, and monthly CSC partners meeting, • Performs other duties as situation requires or as assigned by supervisor. Knowledge, Skills, and Abilities Required: Education: A bachelor's degree in business administration, real estate, finance, or a related field is typically preferred. Experience: 1-5 year relevant experience in property management or real estate can sometimes substitute for formal education, and familiarity with bookkeeping. Licenses/Certifications: Certified Apartment Manager (CAM) experience preferred but not required Technical Skills & Competencies: • Proficient computer skills, competency with Microsoft Word, Excel and Outlook, and ability to utilize a property management software program. Soft Skills: • This position will require strong relationship-building skills to help strengthen another nonprofit that is entering into the housing sector., • Critical Thinking Skills – Ability to identify and resolve tenant concerns or property-related issues promptly and effectively., • Customer Service Orientation – Excellent communication and interpersonal skills to address tenant inquiries and concerns with patience and professionalism., • Time Management – Strong ability to prioritize tasks and manage multiple property management responsibilities, such as maintenance requests and lease processing, simultaneously., • Attention to Detail – Ensuring accuracy when handling tenant records, lease agreements, and property maintenance documentation. Preferred Qualifications: • Experience with mission driven nonprofits and familiarity with diverse communities and individuals from various backgrounds., • Experience with Coordinated Entry systems and the Homeless Management Information System (HMIS) for managing housing referrals and client data., • Experience working with third-party compliance groups responsible for reviewing and approving applications. Must show strong attention to detail, a proactive approach to compliance, and a commitment to getting submissions right the first time., • LIHTC experience Physical Requirements & Work Environment: Most positions at CSC are exposed to members of the community who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc. As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients. Mental health care referrals for employees is Available Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions. Benefits Summary: Full-time employee benefits package includes: • Medical, Dental, Vision, and an Employee Assistance Program, • Public Transportation (ORCA) pass, • 401(k) Retirement Plan, • Paid Time Off, Holiday Pay, and Night Shift Differential, • Transparent Pay Schedule, • Internal Hiring and Encouraged Advancement Equal Employment Opportunity Chief Seattle Club is an equal opportunity employer. Employment decisions are based on merit and business needs. It is Chief Seattle Club’s policy not to discriminate against employees and applicants based on race, color, citizenship, status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law, with respect to recruitment, hiring, training, promotion and other terms and conditions of employment. All employment decisions shall be consistent with the principle of Equal Employment Opportunity. Chief Seattle Club is committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, and vendors.

Job Description PURPOSE. DIGNITY. ACTION. (PDA) PDA strives to build robust support for non-punitive, community-based solutions to many public safety issues. With neighborhood and public partners and in partnership with community members actively seeking to move past experiences of harm and injury, we design and deliver widely supported initiatives that promote safety, restoration, and racial equity. Who We Are Formed in 1969 as The Defender Association to provide high-quality legal defense for civil rights activists in Seattle, in 2013 we began to concentrate exclusively on alternative public safety models, when King County created an in-house public defense program. PDA remained independent to carry on the work of our Racial Disparity Project, which had helped to design LEAD, the nation’s first pre-booking diversion model for drug-related offenses. In 2021, we adopted a Co-Executive Director structure, recognizing the value of power-sharing, multiple voices, and perspectives at the leadership level. Our multicultural team of lawyers, organizers, project managers, social workers, direct service providers, and administrative staff blends professional and technical skills with lived experience of the systems we’re working to change. CoLEAD Background CoLEAD developed from the LEAD framework to provide intensive case management in non-congregate shelter facilities for people who are at high risk of exposure to the criminal legal system; all participants experience substance use disorder and high barriers to housing and establishing a lawful income source. CoLEAD connects hundreds of participants to primary care, prevents overdoses (no participant has died of an overdose since we launched in Spring 2020), establishes permanent housing plans, and provides legal system coordination under the LEAD model. While our services are low-barrier, our case management team implements recovery supports aligned with the SAMHSA recovery framework, including health care (physical and behavioral), connection, and addressing recovery obstacles that can impede stabilization and hope for progress. Position Description: The Outreach position entails going out into the community to contact, develop rapport, and engage with individuals who are living outside. The position will provide services from a client centered, harm reduction approach, utilizing motivational interviewing skills. Outreach may also connect with community members and business owners to help inform them about current conditions for homeless individuals in the community and help strategize positive solutions to public safety and public health community concerns. The nature of this position is extremely independent, requiring excellent interpersonal relationship and communication skills, common sense regarding personal safety, creative thinking, multi tasking and conflict resolution skills. Essential Job Functions: ● Participant outreach and coordination o Provide trauma-informed outreach, assessment and linkage to appropriate care for unsheltered individuals o Coordinate individual referrals from outreach to shelter, temporary lodging, or other service resources when necessary o Participate in case conferencing meetings for outreach and other homeless service providers to discuss clients with high barriers o Work with Housing Case Manager as needed for CE and other assessments needed for direct housing placement ● Community outreach and coordination o Outreach and engage community partners, businesses, organizations to foster connection and collaboration to advocate for client needs o Serve as a liaison to business interests when necessary to communicate model and problem solve around the needs of unsheltered community o Connect with government and community entities to bring a coordinated system response, which may include: • Public health assessments and care, • Hygiene and sanitation services, • Waste removal, • Law enforcement coordination, • Benefits Assistance, • Other systemic services ● Program reporting and coordination o Provide data and reports per contract requirements o Participate in all outreach and other staff activities as needed o Other duties as assigned General requirements, ability to: ● Ability to implement harm reduction techniques within a participant-centered framework, e.g. motivational interviewing, trauma-informed care, and low-barrier assistance ● Demonstrated ability to respectfully engage with individuals experiencing homelessness and behavioral health conditions essential. ● Maintain confidentiality ● Work cooperatively, harmoniously and respectfully with co-workers, supervisors, participants, public, and customers ● Deal with a variety of people with diverse backgrounds ● Communicate effectively verbally and in writing ● Understand and follow verbal and written instructions ● Handle multiple tasks and priorities with interruptions ● Maintain case files and maintain file information in PDA’s case management/data management systems Essential Job Qualifications: ● Experience working in programs that serve individuals with mental health disabilities and substance use disorder ● Clinical training or expertise in behavioral health ● Interest or experience in working with program participants who have difficulty engaging with traditional programs and have exposure/involvement with the criminal legal system ● Ability to communicate and work effectively with staff from various backgrounds ● Ability to work effectively with participants displaying a wide range of behaviors ● Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for participants ● Ability to oversee and train staff to utilize and track participant progress and information in an electronic case management system, including chart audits for continuous quality improvement efforts ● Current Washington State Driver’s License, current auto insurance, and access to a reliable vehicle PREFERRED QUALIFICATIONS: ● Lived experience with criminal legal systems, including jails, law enforcement and courts ● Mental Health Professional (LICSW, LMHC, etc.) Substance Use Disorder Professional (SUDP) or related work/experience ● Three years of experience in work related to residential programs, outreach programs or in an institutional setting ● Academic training in the social service field and in the area of substance use disorder and mental health treatment ● Experience providing services from a harm reduction perspective to individuals with unsupported mental health disabilities who also have problematic drug use Location The PDA Office is in Seattle, WA. Benefits include: • 401k match of up to 4% of salary, beginning after six months of employment, • Annual, 2% of salary, profit sharing contribution to 401k, provided in most years, • Generous medical and dental benefits for employees and family members, • Flexible Spending Agreement for both medical and dependent care needs, • 15 days vacation per year, increasing annually up to 20 days vacation per year, after 5 years, • 12 personal/sick days annually;, • Monthly $50 employer cell phone contribution if required by position This is a Fair Labor Standards Act-exempt, at-will position; continuation in the position depends on both performance and funding. Equal Opportunity Employer PDA is committed to a policy of equal opportunity and fosters an environment free of barriers and discriminatory practices. PDA actively promotes mutual respect, acceptance, teamwork, and productivity. PDA is committed to maintaining an organization whose staff, Board, and clients are diverse in background, experience, race, color, national origin, gender, age, religious affiliation, marital status, sexual identity, sensory, mental or physical abilities, veteran status, and other qualities that strengthen the program while reinforcing its commitment to basic fairness. People of color, those directly impacted by the criminal justice system, people who identify as queer, trans, lesbian, gay, or bisexual, and those with disabilities are strongly encouraged to apply. Individuals needing a reasonable accommodation for the application or interview process should contact hr@ WeArePDA.org. How to Apply Submit your cover letter and resume. Please Note: Only applicants under consideration will be contacted. No phone calls, please.

Job Description Janitor Posted on: 5/27/2026 Location: An Lac - 1253 South Jackson Street, Seattle Reports To: Area Manager Hours: Monday-Friday 8:30am - 5:00pm Pay Range: $23.15-$25.43 per hour Position Type: Non-exempt position. This is unionized position, represented by Local 8 of the Office of Professional Employees International Union (OPEIU) Responsibilities: • Perform and schedule routine janitorial and light maintenance of common areas, grounds maintenance, garbage removal and weeding, replacing locks and light bulbs, performing minor carpentry and painting., • Respond to light maintenance or cleaning emergencies as needed., • Respond to shelter clients’ concerns and questions regarding the building’s cleanliness and report maintenance needs to the Special Projects Manager., • Inspect the building’s interior and exterior each work day for graffiti, damage, lighting not working and any apparent safety hazards., • Assist the Special Projects Manager with site inspections, at time of turnover or as needed, helping to create work requests for maintenance needs., • Inventory – maintain basic cleaning and light maintenance supplies., • Prepare units, including light maintenance, cleaning, painting and helping coordinate any vendor work for new intake for the units in a timely manner., • Complete LIHI work orders for all non-routine cleaning and grounds work. Also use work requests to document all repair and non-routine work., • Other duties as assigned. Qualifications: • One year building maintenance or janitorial experience., • Excellent problem solving and conflict resolution skills., • Experience working with low-income people, • Experience working with a diverse population., • Excellent written and verbal skills., • Must pass background and drug screening test Physical Requirements for this position can be found here. Benefits for this position (pro-rated for part time employees) • Generous vacation and sickleave, • 10 paid holidays and 1 floating holiday, • Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options), • Employer-Paid Life and AD&D Insurance, • 401k offered for unionized employees (through OPEIU8), • 403b offered for non-union employees, • Employee Assistance Program, • Travel Assistance Program, • Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Monday-Friday 8:30am - 5:00pm 40 hours a week - Monday-Friday 8:30am - 5:00pm

Job Description Maintenance Technician Posted on: 6/26/2026 Location: The Clay - 600 E Howell St, Seattle Hours: Full time - Monday through Friday 8am-4:30pm Reports To: Property Manager Pay Range: $29.20-$35.69 Position Type: Non-Exempt, union position. The Maintenance Technician will be primarily responsible for conducting routine, preventative, and emergency repairs. Responsibilities: General: • Serve as a field representative of the maintenance department of LIHI., • Represent LIHI in a professional manner as reflected by personal appearance, attention to detail, jobsite cleanliness, customer service and safety., • Document and record all work, purchases, travel, accidents, and any other related items in a timely, professional manner., • Participate with other maintenance personnel in a plan for sharing on-call duties. This will include evening/weekend emergency pager responsibilities for the department., • Foster a safe and clean environment., • Emergency Pager On-Call, • Roving duties as assigned. Technical: • Perform regularly scheduled, turnover and emergency maintenance tasks on properties including, but not limited to inspections, carpentry, drywall repair., • Perform construction and other special projects as needed including, but not limited to, renovations, remodels, concrete and brickwork, siding and roofing, and minor electrical upgrades, and plumbing repairs., • Maintain all mechanical equipment in good serviceable condition., • Maintain property grounds and landscaping., • Assist the Development department with punch lists, due diligence, walk-throughs, warranty work, and special tasks, as needed., • Utilize Personal Protective Equipment (PPE) and follow PPE protocols., • Clean up and maintain work areas regularly and appropriately including the maintenance shop area and storage areas., • Flex work hours depending on scheduled daily tasks, vendor appointments, inspections, or special projects., • Complete work in a timely, professional, and proper manner., • Perform regular janitorial duties including but not limited to daily cleaning of the common areas, cleaning up any trash on the grounds, blowing curbs, and ensuring all trash & recycling receptacles are prepared for weekly pickups. Administrative: • Coordinate obtaining bids on property projects and supervise subcontractors, as needed., • Evaluate properties for proactive maintenance needs, developing an active ability to recognize problem areas while they are still manageable., • Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues)., • Meet regularly with property managers to encourage clear communication and teamwork., • Record all inspections and related maintenance on appropriate forms in an accurate and timely manner., • Prioritize all work to minimize vacancy loss, prevent property damage, and provide service to residents., • Order all supplies and equipment as needed within the confines maintenance budget., • Be able to process and submit expense reports, as needed., • Engage with assigned training and comply with training deadlines, • Daily engagement with reviewing and responding to work emails., • Daily check-ins with appropriate supervisors., • Other duties as assigned. Minimum Qualifications: • 2 years’ experience in building maintenance including carpentry, electrical, and plumbing., • Must be knowledgeable in repairs of doors, walls, floors, plumbing, electrical fixtures, appliances, locks, etc., • Regular access to a vehicle and general maintenance tools., • Experience working with a diverse population., • Able to read, write and communicate in English., • Must possess computer proficiency for online ordering etc. Preferred Qualifications: • Washington State Labor and Industries 07-B Residential Electrical Maintenance Certification. Other Requirements • Must have reliable transportation., • Must have a valid Washington State driver’s license and must meet Washington State minimum requirement for driver liability insurance., • Must be able to pass a driving record check., • Must pass criminal background check and drug screen. Physical Requirements for this position can be found here. Benefits for this position (pro-rated for part time employees) -Generous vacation and sick leave -10 paid holidays and 1 floating holiday -Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options) -Employer-Paid Life and AD&D Insurance -401k offered for unionized employees (through OPEIU8) -403b offered for non-union employees -Employee Assistance Program -Travel Assistance Program -Aflac offered for all employees About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Full time - Monday through Friday 8am-4:30pm 40 hours a week - Full time - Monday through Friday 8am-4:30pm

Job DescriptionRaven Village Advocate JOB DESCRIPTION Job Title: Raven Village Advocate Effective Date: 6/1/2026 Reports to: Program Manager Salary Range: Starting at $ 22.43- 27.26 per hour Status: ☒ Regular ☐ Temporary ☒Full-Time ☐Part-Time FLSA: ☐ Exempt ☒ Non-Exempt Job Summary: Raven Village Advocate ensures the smooth operations of the shelter, provides staff coverage, assists with unit turnovers, coordinates supplies, and watches after residents’ behavior for any violation of tenant code of conduct. The Raven Village Advocate assesses and assists each client throughout their stay with life skills that may need improvement, in order to help assure that the client can maintain permanent supportive housing upon exit from the program. Goals and objectives are established for the Raven Village Advocate are evaluated and conducted by the Community Services Director. Duties/Responsibilities: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Ensure on-going operations of Raven Village, including chores, yard care, scheduling and safety procedures: • Maintain an inventory of janitorial and maintenance supplies. Communicate supply needs to the Program Manager., • Conduct weekly inspections of property and arrange needed maintenance and repairs., • Track completion of these responsibilities on the appropriate forms., • Conduct monthly bed bug inspections and document findings., • Attend special event and staff meetings, • Sort and organize incoming donations, • Supervise resident activities at the shelter and maintain resident daily logs, • Provide assistance to case mangers, • Conduct room checks as needed, maintain the overall cleanliness of the Site, • Enforce policies and procedures, adhering to program and CSC guidelines., • Prepare vacant bedrooms for new tenants., • Assist with office support services., • Ensure completion of daily chores and weekly deep-clean chores., • Provide instruction to residents when necessary., • Issue and enforce consequences when necessary for noncompliant residents., • Ensure residents who are on sobriety or mental health compliance plans are successfully completing those plans Support resident safety by responding appropriately to emergencies, reporting hazards or incidents promptly, and modeling safe practices in alignment with agency policies and trauma-informed care principles. Completion of all safety-related trainings. May be asked to participate in safety meetings. Other duties and/or special projects as assigned. Proven Experience: • Excellent communication skills, • Comfortable with computers and teaching other to use computers, • Ability to handle complaints/conflicts in a calm and professional manner, • Experience working with homeless and/or low-income population is preferred, • Must have a strong understanding of historical and intergenerational trauma among Indigenous communities, • Strong crisis intervention skills with ability to prioritize and handle multiple tasks under stressful conditions, • Great customer service skills Other Factors • CPR & AED first aid certification, • Formal professional de-escalation training, • Experience working with Native American population and/or strong awareness of Native Culture Education and Experience: • High school diploma or GED equivalent Physical Requirements: • Most positions at CSC are exposed to members of the community who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc. As a result, staff is at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients. Mental health care referrals for employees are available., • Lifting, stretching, pulling and pushing up to 60 lbs., • Continuous standing, walking and sitting Benefits Summary: Employee benefits include: • Medical, Dental, Vision, and an Employee Assistance Program, • Public Transportation (ORCA) pass, • 401(k) Retirement Plan, • Paid Time Off, Holiday Pay, and Night Shift Differential, • Transparent Pay Schedule, • Internal Hiring and Encouraged Advancement Equal Employment Opportunity: Chief Seattle Club is an equal opportunity employer. Employment decisions are based on merit and business needs. It is Chief Seattle Club’s policy not to discriminate against employees and applicants based on race, color, citizenship, status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law, with respect to recruitment, hiring, training, promotion and other terms and conditions of employment. All employment decisions shall be consistent with the principle of Equal Employment Opportunity. Chief Seattle Club is committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, and vendors.

Job Description The Facilities Technician I will be responsible for performing general maintenance and repairs. This person will carry out construction, remodeling, and renovation projects as assigned by the Facilities Manager. Scheduled: Monday - Friday 6:30AM - 3:00PM Target starting pay: $28.00/hour How you will serve · Perform general repair and maintenance in the following areas: Plumbing, electrical, carpentry, painting, sheetrock repair, flooring, HVAC systems, and refrigeration systems. · Able to perform remodeling and new construction projects as assigned by the Facilities manager. · Work independently and as a Facilities team member completing assigned tasks in an efficient and timely manner. · Maintain accurate records and reporting. · Carry out any other department duties as assigned by supervisor, such as janitorial, landscaping, and minor vehicle maintenance. · Required to be on call one week per month. · Attend and participate in all Mission, Division and Department meetings and training courses, as required. · Any other job-related duties as assigned by supervisor. How you qualify · High school diploma or equivalent required. · Minimum three years of repair and maintenance experience required. · Working knowledge of hand and power tool usage and safety. · Proficient with Microsoft Office Suite · Possess a valid Washington State Driver’s License and be able to meet the standards of the Mission driver criteria required, including but not limited to: o Must have an unrestricted License for at least one year. o No current suspensions or revocations. o Clean driving record How we support each other · Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him. · Faithfully upholds The Mission and your team in prayer. · Participates in team devotions as schedule permits. · Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations. · Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors. Benefits All regular full-time employees, you are eligible to participate in our generous benefits package: · Medical / Dental / Vision · Basic Life Plan – 100% company paid · Voluntary Products including Life, AD&D, Disability, Accident and Critical Illness insurance · EAP and 24/7 Virtual Mental Health – 100% company paid · 4 weeks of paid vacation (accrued) · Accrued paid sick time · 10 paid holidays + 1 Floating Holiday · Personal Day and Birthday holiday · Retirement benefits w/ company match · Continuing Education Reimbursement Program Work Environment While performing the duties of this job, the employee is frequently required to stand and/or walk, balance, twist, climb ladders, stoop, kneel, perform overhead work and reaches with hands/arm. Frequently work for extended periods of time in indoor and outdoor settings with varying temperature environment. Frequently uses judgement and memory to make decisions. Occasionally you will sit and keyboard. Occasionally lifts up to 50 pounds and walks, use stairways and climb to multiple floors carrying tools and equipment. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus. Statement of Faith · We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21) · We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2 · We believe in the deity and humanity of our Lord Jesus Christ: · His virgin birth (Luke 1:35, John 1:1-2, John 1:14) · His sinless life (Phil. 2:5-11) · His miracles (Matt. 4:23) · His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2) · His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5) · His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24) · His future return in power and glory (1 Thess. 4:16-18) · We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17) · We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23) · We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15) · We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4) Mission Statement To bring the love of Jesus and hope for a new life to our homeless neighbors. Vision Statement To see every homeless neighbor - beloved, redeemed, restored. Values Statement To be Gospel centered, united together, living faithfulness and pursing excellence. Pre-Employment This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen. Job Disclaimer Job descriptions are designed to outline primary duties, responsibilities, and qualification requirements for this job and should not limit additional duties and responsibilities assigned. Duties, responsibilities, and activities may change at any time with or without notice. It is our expectation that all employees offer their services wherever and whenever deemed necessary to ensure the success of the Mission.

Job Description Property Manager I Posted on: 04/03/2026 Location: Marion West Apartments - 5019 Roosevelt Way NE, Seattle Hours: Full time, 40 hours per week: Monday - Friday 8:30AM-5:00PM Reports To: Area Manager Pay Range: $25.09-$31.56 Position Type: Non-exempt, unionized position (OPEIU 8). Property Manager I duties include tenant relations; ensuring compliance with funding sources and laws; maintaining a high occupancy rate; operating the projects within budget; and fostering a positive community environment. Responsibilities: • Screen new residents in accordance with program policies and enter into lease contracts with residents., • Tenant relations and fostering a sense of community including responding to resident concerns., • Prepare and serve legal notices and pursue evictions after consultation with your manager., • Monitor all rules and policies for compliance with all applicable laws and regulations., • Make recommendations on changes to the Management Plan to reflect current practices with LIHI approval., • Oversee other site staff, which may include a Janitor, Maintenance person, Housing Assistant, Resident Manager, or others., • Maintain complete individual tenant files including all income and household eligibility information for tenants., • Hold regular tenant meetings and work with tenants to organize community activities., • Collect rents., • Assume property maintenance oversight responsibilities including ordering and approving repairs, inspecting the condition of building, scheduling maintenance, preparing vacant units for lease, etc., • Be able to process and submit expense reports, as needed., • Foster a clean and safe environment., • Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues)., • Engage with assigned training and comply with training deadlines., • Utilize Personal Protective Equipment (PPE) and follow PPE protocols., • Other duties as assigned. Minimum Qualifications: • Knowledge in property management, delivery of housing services, community organizing, or program/administrative duties commensurate with responsibilities outlined above., • Ability to learn contract-reporting requirements., • Must have good organization skills and be able to manage multiple tasks concurrently., • Able to read, write and communicate in English., • Some experience with record keeping and office organization., • Basic mathematical aptitude., • Good interpersonal communication skills., • Able to work with a team well, as well as able to work independently. Preferred Qualifications: • Experience with low-income housing projects and a strong working knowledge of compliance with Low-Income Housing Tax Credit financing, HUD, Public Housing and Section 8 requirements., • Two years’ experience in property management, delivery of housing services, community organizing, or program/administrative duties commensurate with responsibilities outlined above. Other requirements: • Must have reliable transportation., • Must be able to pass a background check/drug screen. Physical Requirements for this position can be found here. Benefits for this position (pro-rated for part time employees) • Generous vacation and sick leave, • 10 paid holidays and 1 floating holiday, • Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options), • Employer-Paid Life and AD&D Insurance, • 401k offered for unionized employees (through OPEIU8), • 403b offered for non-union employees, • Employee Assistance Program, • Travel Assistance Program, • Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. #hp Full time, 40 hours per week: Monday - Friday 8:30AM-5:00PM Full time, 40 hours per week: Monday - Friday 8:30AM-5:00PM

Job Description Property Manager II Posted on: 7/1/2026 Location: Dockside - 6860 East Green Lake Way N, Seattle Hours: Monday-Friday 8:00AM-4:30PM Reports To: Area Manager Pay Range: $36.06-$40.87 Position Type: Non-exempt, non-union position. The Property Manager II will direct housing management procedures, maintain a high occupancy rate, develop programs and activities aimed at creating a positive living environment with enforcing consistent policies and procedures that are in full compliance with funding regulations. Responsibilities: • Supervise, train, and support Maintenance to ensure they have the tools and methodology to be successful in their work., • Ensure building(s) have safety, emergency plans., • Identify training needs for housing management staff and help implement training for all Housing., • Support all staff in effectively maintaining established policies and programs at LIHI Properties., • Troubleshoot tenant issues to determine the best course of action., • Conduct performance reviews of direct reports., • Apply training in conflict resolution, landlord/tenant laws, Fair Housing., • Develop, implement, and expand housing management policy and procedures that promote consistency, compliance with Fair Housing regulations, and meet funding compliance requirements., • Assume property maintenance oversight responsibilities including ordering and approving repairs, inspecting the condition of the building, scheduling of maintenance, preparing vacant units for lease, etc., • Maintain a thorough understanding of contracts with funders, complete accurate and timely reports to funders, and ensure compliance with funder agreements., • Work with Area/Regional Managers in planning and decision making at the property., • Review site paperwork and tenant files for proper procedures and documentation in a timely manner and provide reports to upper management on a regular basis., • Provide quarterly feedback on property improvements needed. Conduct staff meetings and planning sessions., • Attend Community, Tenant and HOA meetings., • Apply a working knowledge of property management software, reviewing staff work, and review summary reports to assist staff with checking the accuracy of their work, making corrections as needed., • Manage finances, monitoring the budget., • Collect rents and ensure that there is a clear audit trail for all administrative functions., • Work with the Area Manager to manage finance and accounting functions., • Prepare the needed reports to funders., • Approve payroll and accounts payable., • Be able to process and submit expense reports, as needed., • Conduct site physical condition reviews monthly., • Review, at least quarterly and if required more often, the tenant units to ensure that LIHI buildings are well maintained., • Provide feedback to the Area Manager., • Complete the Capital Needs Assessment report., • Prepare annually the preventive maintenance schedule to be followed for the building., • Monitor the implementation of preventative maintenance work., • Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues)., • Foster a clean and safe environment., • Engage with assigned training and comply with training deadlines., • Utilize Personal Protective Equipment (PPE) and follow PPE protocols., • Maintain the daily management of the assets by maintaining low vacancies., • Other duties as assigned. Minimum Qualifications: • Four years of property management experience of a building with more than 50 units with elevators and security., • Experience with landlord/tenant, and Fair Housing laws., • Experience developing, implementing, and monitoring policies and procedures, and project troubleshooting., • Possesses an understanding of how to read a budget, • Proficient in Document and Spreadsheet programs., • Previous experience with record-keeping and report preparation., • Demonstrated experience that shows a high degree of interpersonal skills working with staff, housing residents, housing partners, and the public., • Ability to work independently with minimal supervision while performing multiple tasks., • Able to read, write and communicate in English. Preferred Qualifications: • Experience with low-income housing projects, • A strong working knowledge of compliance with Low-Income Housing Tax Credit financing, HUD, Public Housing and Section 8 requirements., • Two or more years of supervisory experience, including providing training and developing the skills of staff., • Experience working with homeless people in a residential setting, familiarity with a Housing First mode. Physical Requirements for this position can be found here. Other requirements: • Must have reliable transportation., • Must have a valid Washington State driver’s license and driver liability insurance, • Must be able to pass a driving record check, • Must be able to pass a background check/drug screen. Benefits for this position (pro-rated for part time employees) • Generous vacation and sick leave, • 10 paid holidays and 1 floating holiday, • Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options), • Employer-Paid Life and AD&D Insurance, • 401k offered for unionized employees (through OPEIU8), • 403b offered for non-union employees, • Employee Assistance Program, • Travel Assistance Program, • Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Monday-Friday 8:00AM-4:30PM 40 hours a week - Monday-Friday 8:00AM-4:30PM

Job DescriptionDescription: Days Off: Sunday, Monday, Tuesday Schedule: Swing (1pm - 10:30pm) Shift Differential: $1.75 per hour Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. Job Overview We are hiring for one of two Registered Nurse (RN) Supervisors at the Downtown Emergency Service Center’s (DESC) Crisi Solutions Center (CSC). The RN supervisors are members of a multi-disciplinary team responsible for providing on-going case management, psychiatric and medical services to adults experiencing a behavioral health crisis and voluntarily admitted to the CSC. Additionally, the RN Supervisors provide direct clinical and administrative supervision to registered nurses working at the CSC. The RN Supervisors also support, in collaboration with a broader leadership team, adherence to relevant contracts, health care regulations, and DESC policies. This position has administrative duties associated with planning, hiring, and health care quality assurance/improvement. This position will share responsibility for coordinating the medical services at the CSC. Work is done under the supervision of the RN Program Manager, with expectation of close collaboration with the Clinical Program Manager, Senior Medical Lead, the other RN supervisor and clinical supervisory staff. To maximize contact with day and night nursing staff, these positions are staffed on a 4-day per week schedule, approximately 9.4 worked hours each shift, in a modified (early) swing configuration and may include one weekend day. MAJOR DUTIES AND RESPONSIBILITIES: Clinical • Participate in and coordinate client care with a multidisciplinary team of social workers/case managers, substance use disorder professionals, peer support specialists, psychiatric nurses and providers and other mental health staff., • Provide education to clients regarding their treatment and their medical and mental health conditions., • On-going assessment of mental status and the positive impact and/or side effects of current treatment., • Under the guidance and direction of the RN Program Manager and in coordination with the Senior Medical Lead, support the team in medical aspects of care, including monitoring and administration of medications in a manner that meets the unique needs of clients., • Provide specialized training and consultation to other staff members on medical/mental health issues relating to clients and their care., • Participate in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences for team clients., • Assess clients for a range of health care needs and facilitate linkage and on-going connection to relevant urgent, primary and specialty health services., • Participate in planning, organizing, and facilitating group treatment services for consumers served by the CSC., • Participate in verbal de-escalation and physical interventions in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment. Administrative • Provide clinical and administrative supervision of assigned RN staff, sharing these duties with the other RN supervisor. Establish and maintain practice standards and protocols., • Conduct performance evaluations on a scheduled basis and maintain supporting documentation in confidential supervisory and personnel files., • Participate in hiring, orientation, and training for new RNs at the Crisis Solutions Center., • Participate in the development and implementation of any changes to behavioral health care treatment modalities to ensure consistent and appropriate clinical care., • Support QA & QI activities., • Maintain current and complete clinical records; participate in quality assurance reviews., • Support compliance with all related licensing, regulations and internal DESC policies, in collaboration with other leadership., • Other duties as assigned.Requirements: MINIMUM QUALIFICATIONS: • Registered Nurse, licensed in the State of Washington, in good standing. If licensed under the Nurse Licensure Compact Multistate License (NLC MSL), compliance with RCW 71.12.740 and NLC MSL Rule 402.2 is a condition of employment., • Knowledge of psychiatric medications, side effects, and methods of administration., • Interest or experience in working with clients who are difficult to engage and maintain in traditional mental health programs and who are experiencing behavioral health crises., • Ability to work flexible hours as required by program and staffing needs., • Be able to pass a Washington State Criminal background check., • Knowledge of harm reduction strategies., • Ability to relate to a wide range of people, demonstration of highly developed communication skills, and a desire to serve homeless, mentally ill clients., • Ability and interest in providing case consultations with a multi-disciplinary staff., • Ability to remain open and receptive to constructive feedback., • Ability to communicate with and coordinate with staff from diverse backgrounds., • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: • Knowledge and skill in working with co-occurring mental health and substance use disorders; with homeless or formerly homeless individuals; and crisis intervention and stabilization experience., • Familiarity with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices., • Valid Washington state driver’s license and insurable driving record., • Bachelor of Nursing degree., • Nursing certifications, • Bilingual in Spanish/English., • Strong applicants are able to demonstrate the ability to be positive in their empathetic responses to all persons; understand the value of meaningful and deep client engagement; have the potential to acquire the necessary knowledge, attitudes and skills of an effective crisis worker; and value a non-judgmental response to sensitive issues. Candidates should be able to accept feedback and work in a highly collaborative and potentially stressful environment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

We're a mission-driven startup helping the nonprofit sector to drive impact, and we're well on our way to becoming the #1 most-loved grant discovery and management tool. To get there, we're hiring a Senior Data Engineer to help us scale and evolve our data platform, which is in its early stages. _ is a hypergrowth YC-backed startup with over 5,500 nonprofit clients, from local homeless shelters to larger organizations like the San Diego Zoo and the University of Alaska. We are building the future of fundraising automation, helping nonprofits to discover, track, and manage grants efficiently through our SaaS platform. Our charts are dramatically up-and-to-the-right 📈 — we’re cash flow positive and doubling year-over-year, with customers who love us (NPS is 65+ and Ellis PMF survey is 60+). Join us on this rocket ship! As a Senior Data Engineer at Instrumentl, you’ll play a key role in shaping the architecture, improving reliability, and building the systems that power data across the company. This is a high-impact opportunity to bring structure and scalability to an existing foundation—ideal for someone who enjoys high ownership, thrives in ambiguity, and wants to have a lasting impact on foundational infrastructure. You’ll partner closely with our engineering, product, and business teams to design and implement scalable systems for data ingestion, storage, processing, and analytics. Get to know us at _! The Instrumentl team is fully distributed (though if you’d like to work from our Oakland office, we would love to see you there). For this position, we are looking for candidates based in the United States who have significant overlap with Pacific Time Zone working hours. • Design and scale our data platform, including pipelines, models, and orchestration frameworks, • Develop scalable ETL/ELT pipelines for ingesting data from APIs, databases, and event streams, • Define and implement systems for data ingestion, storage, processing, and transformation, • Build and manage workflow orchestration using tools like Airflow, • Build semantic layer as well as dashboards, • Establish best practices for data modeling, testing, and quality, • Partner with stakeholders to shape data requirements and enable BI and analytics use cases, • Apply software engineering principles (testing, CI/CD, modular design) to data infrastructure, • Optimize systems for performance, scalability, and cost from day one, • A minimum of 5+ years as a software engineer, with the last 2-3 years in data engineering; experience in early-stage or 0→1 environments is a plus, • Strong programming skills in Python, • Advanced proficiency in SQL, • Proven experience building ETL/ELT pipelines end-to-end, • Experience with orchestration tools like Airflow, • Deep understanding of the data lifecycle: ingestion → storage → processing → transformation → serving, • Experience with cloud platforms (AWS, GCP, or Azure), • Experience supporting BI tools (Looker, Tableau, etc.), • Familiarity with modern data warehouses (Snowflake, BigQuery, Redshift), • Experience working in startup environments, • Experience with data analytics and data science concepts, • Experience with streaming pipelines (Kafka, Kinesis), • Exposure to ML/AI data pipelines, • Familiarity with Ruby and Rails, • A scalable, reliable data foundation, • Clear, well-documented data models used across teams, • A data platform that is flexible and ready to scale with company growth, • Stakeholders have trusted, accessible data for decision-making Salary ranges are based on market data, and consider experience, location, and technical depth. Salary is one part of total compensation, which also includes equity, perks, and competitive benefits. • 100% covered health, dental, and vision insurance for employees (50% for dependents), • Generous PTO, including parental leave, • 401(k), • Company laptop and home office stipend, • Bi-annual company retreats for in-person collaboration Instrumentl is evolving rapidly. You’ll always have new challenges and opportunities to grow in your role - you won’t be bored! You’ll be an early member of our small but mighty team, playing a huge part in shaping our culture for the years and teammates to come. • We’re customer-focused. We routinely seek feedback from our customers to improve the Instrumentl experience for everyone. Our first company value is "The customer is the hero" and we mean it., • We love to experiment. We are constantly generating new concepts and iterating to see what works - ideation and experimentation are essential here. "Bend the curve" is another key company value., • We appreciate authenticity. We have a diverse range of life experiences, and we encourage open, clear communication with each other about the things that matter most to us., • We’re approachable and collaborative. Everyone has a voice, and we’re all building Instrumentl together., • We kick it every day with some of the nicest people in the world. No joke, our customers are often on the front lines educating kids, saving endangered species, and restoring watersheds. In helping them take advantage of Instrumentl’s technology, you’re helping them move the world forward. Please submit a written response addressing the prompts below: 1. Why are you interested in Instrumentl?, 2. What makes you a good fit for the Senior Data Engineer role? Don't forget to include the word moxie in your application to show you read this from start to finish! Along with your written response, please attach your CV or resume. At Instrumentl, we pride ourselves on building a diverse team from the ground up. Every role is an opportunity to teach, learn, and create some of your best work - if you’re excited to grow along with us, we encourage you to apply! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.