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Job DescriptionDescription: Days Off: Friday, Saturday Shift: Day (8:30am - 5pm) Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: The STAR Center is 24-hour 7 days a week shelter with a multi-disciplinary team that provides assertive engagement, intensive services and temporary shelter to people experiencing homelessness. The Outreach Case Manager provides outreach, engagement, and ongoing services to clients outside of the STAR Center. This position supports the case management team and the Neighborhood Coordinator in assisting individuals with obtaining temporary shelter through assertive engagement with those experiencing homelessness in the immediate vicinity of the shelter. This position also supports clients within the shelter as needed. This position requires a high degree of coordination and collaboration with other DESC programs as well as outside agencies to ensure successful transition of ongoing care for shelter guests. MAJOR DUTIES AND RESPONSIBILITIES: Outreach & Engagement • Participate as a member of a multi-disciplinary team of a neighborhood coordinator, case managers, service coordinators, clinical staff, and peer support to provide a variety of services focused on accessing emergency services and stabilizing clients inside and outside the center., • Be a welcoming presence and actively patrol both the interior and exterior of the STAR Center, assertively and positively engaging clients and individuals congregating outside the building to build relationships, discouraging loitering, and providing resources (as appropriate)., • Provide outreach and assertive engagement services to individuals experiencing homelessness or crisis in the immediate vicinity of the STAR Center., • Assist in training clinic staff on de-escalation skills and leading crisis response drills., • Intervene in crises and emergencies (medical, behavioral health, interpersonal) inside and in the immediate vicinity outside the building. Participate in both verbal and hands-on de-escalation in emergent situations and initiate action as required, including communicating with emergency response systems and facilitating a higher level of care., • Help ensure cleanliness of lobby area and other common spaces within the building., • Become certified in enhanced behavioral de-escalation training and maintain annual re-certification., • Develop and maintain strong collaborative relationships with DESC staff and other service and resource organizations to ensure full continuity of care for clients., • Participate in educating staff and guests regarding community resources for homeless clients with mental illness/co-occurring disorders., • Provide survival resources, hygiene products, and harm reduction supplies to meet basic needs and build rapport, as appropriate., • Maintain a clean and healthy environment inside and in the immediate vicinity outside the building., • Support clients with achieving and maintaining healthy living conditions in the shelter. This can include but is not limited to attending care conferences related to living conditions, outreaching and supporting clients in their shelter rooms with tools and skills to maintain their rooms, coordinating with other shelter staff, participating in cleaning out clients’ rooms, and documenting barriers to maintaining healthy living conditions., • Current Washington Department of Health minimum credential as an Agency Affiliated Counselor or ability to obtain the credential upon hire., • Relevant bachelor’s degree in social work, psychology, or related behavioral science, OR, • A combination of 1 year* of relevant paid work experience and demonstration of the ability to perform required job duties, • *Internal applicants in direct, client facing positions can substitute 6 months of experience in lieu of 1 year, • Ability to drive an agency or personal vehicle to conduct agency related business, including a current Washington State driver's license and insurable driving record., • Experience working with people experiencing homelessness, mentally illness, or substance using disorder., • Interest or experience in working with participants who are difficult to engage and refer to traditional programs., • Firm commitment to being part of innovative work in harm reduction and low barrier shelter provision., • Willingness to be flexible and work cooperatively with coworkers to accomplish all responsibilities of the team., • Ability to work flexible hours as required by program and staffing needs., • Ability to handle sensitive information with a high degree of professionalism., • Ability to communicate and work effectively with staff from various backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior., • Master's degree in social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health., • Knowledge of de-escalation skills, crisis intervention & stabilization., • Bi-cultural background/experience., • Bi-lingual English/Spanish., • Strong knowledge of relevant community resources and methods for accessing them. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job Description Enhanced Shelter Case Manager South End Village 9101 MLK Jr Way S, Seattle WA 98118 FT Monday - Friday, 8:00am - 4:30pm The Case Manager is responsible for assisting formerly homeless, asylum seeking individuals to stabilize in permanent housing, short-term service planning, maintaining relationships with community agencies and service providers, brief intervention and crisis response, providing informal counseling to clients as needed, information and referral assistance, income support and coordination of community-building activities. Responsibilities: Information and Referral/Case Management • Build effective relationships with tenants., • Provide information and referral to residents, including through distribution of written material., • Maintain updated information tools for tenant use in accessing community resources., • Formally and informally assess tenants as to current level of functioning and social service needs., • Offer case management for selected residents, either referred by building management as at risk of eviction or self-identified., • Make referrals or initiate services to address mental health, substance abuse, and disability issues wherever possible., • Coordinate with local agencies to provide services that meet the needs of LIHI residents., • Coordinate with community organizations, public agencies, and volunteers to provide on-and off-site activities for residents., • Initiate and encourage resident involvement in community-building activities, such as community meetings, meals, and support groups., • Produce needed written materials, including community newsletters., • Participate in staff meetings and planning sessions., • Report regularly to Supportive Services Supervisor on programmatic issues., • Maintain records of activities and contacts with tenants/agencies and case management records., • Complete other records and reports appropriate to the position as directed., • Assist staff with administrative and program work related to the operating of supportive housing and social service projects at LIHI., • Participate in public policy advocacy efforts including recruiting residents to attend public meetings and testify at hearings., • Participate in fundraising for Supportive Services by providing information and feedback for grant applications; and helping establish community contacts., • Bachelor degree in Social Work or related field, or Associate degree with 3 years of experience., • At least two years experience working with a diverse population., • Ability to work well with community agencies and resources., • Excellent written and verbal skills., • Current Washington State driver’s license., • Computer experience., • Must pass background check and drug screening test. Benefits for this position (pro-rated for part time employees) -Generous vacation and sick leave -10 paid holidays and 1 floating holiday -Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options) -Employer-Paid Life and AD&D Insurance -401k offered for unionized employees (through OPEIU8) -403b offered for non-union employees -Employee Assistance Program -Travel Assistance Program -Aflac offered for all employees About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. FT Monday - Friday, 8:00am - 4:30pm FT Monday - Friday, 8:00am - 4:30pm

Job Description Supportive Services Case Manager LOCATION: Denny Park/Broadway House/Tyree Scott - 2609 Broadway E, Seattle and 4000 MLK Jr. Way S, Seattle POSTING DATE: 12/23/2025 REPORTS TO: Supportive Services Manager HOURS: Full-time, 40 hours per week, Monday-Friday 9AM-5:30PM, includes some on call evenings and weekends PAY RANGE: $29.20 - $34.61 per hour POSITION TYPE: Non-exempt position. This is unionized position, represented by Local 8 of the Office of Professional Employees International Union (OPEIU) The Case Manager is responsible for assisting formerly homeless, asylum seeking individuals to stabilize in permanent housing, short-term service planning, maintaining relationships with community agencies and service providers, brief intervention and crisis response, providing informal counseling to clients as needed, information and referral assistance, income support and coordination of community-building activities. Responsibilities: Information and Referral/Case Management • Build effective relationships with tenants., • Provide information and referral to residents, including through distribution of written material., • Maintain updated information tools for tenant use in accessing community resources., • Formally and informally assess tenants as to current level of functioning and social service needs., • Offer case management for selected residents, either referred by building management as at risk of eviction or self-identified., • Make referrals or initiate services to address mental health, substance abuse, and disability issues wherever possible., • Coordinate with local agencies to provide services that meet the needs of LIHI residents., • Coordinate with community organizations, public agencies, and volunteers to provide on-and off-site activities for residents., • Initiate and encourage resident involvement in community-building activities, such as community meetings, meals, and support groups., • Produce needed written materials, including community newsletters., • Participate in staff meetings and planning sessions., • Report regularly to Supportive Services Supervisor on programmatic issues., • Maintain records of activities and contacts with tenants/agencies and case management records., • Complete other records and reports appropriate to the position as directed., • Assist staff with administrative and program work related to the operating of supportive housing and social service projects at LIHI., • Participate in public policy advocacy efforts including recruiting residents to attend public meetings and testify at hearings., • Participate in fundraising for Supportive Services by providing information and feedback for grant applications; and helping establish community contacts., • Bachelor degree in Social Work or related field, or Associate degree with 3 years of experience., • At least two years experience working with a diverse population., • Ability to work well with community agencies and resources., • Excellent written and verbal skills., • Current Washington State driver’s license., • Computer experience., • Must pass background check and drug screening test. Physical Requirements for this position can be found here. Benefits for this position (pro-rated for part time employees) * Generous vacation and sick leave * 10 paid holidays and 1 floating holiday * Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options) * Employer-Paid Life and AD&D Insurance * 401k offered for unionized employees (through OPEIU8) * 403b offered for non-union employees * Employee Assistance Program * Travel Assistance Program * Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. 40 hours per week, Monday-Friday 9AM-5:30PM 40 hours per week, Monday-Friday 9AM-5:30PM

Job Description Shelter Monitor Lakefront Community Center Posted on: 2/24/16 Location: 600 North 130th St Seattle, WA 98133 Hours: PT 24hr , Saturday and Sunday 8am-8pm Reports To: Shelter Operations Manager Pay Range: $21.90 - $28.34 hourly Position Type: Non-exempt, unionized position (OPEIU 8). This position monitors activities at the Shelters and maintains a safe environment for all Program Participants. This position also provides emergency coverage as needed and works closely with other Shelter Monitors, and the Shelter Operations Manager. Responsibilities: * Assist clients/participants in completing intake and exit paperwork. * Monitor individuals entering and exiting the shelter and enforce guest policy. * Maintain logs and complete incident reports. * Handle donations. * On-site presence in the shelter, provide assistance to the program participants. * Monitor activities, safety, security and cleanliness in the shelter. * Perform light-maintenance and janitorial of common areas, entry, kitchen, community space, bathrooms, grounds and the perimeter of the shelter. * Prepare vacant units including light maintenance and cleaning and painting. * Cleanup any biohazards with appropriate Personal Protective Equipment (PPE). * Respond to program participants' concerns and questions. * Provide info and feedback to Shelter Operations Manager on on-going operations and the welfare of program participants. * Respond to emergencies, perform grounds checks. * Call 911 in case of emergencies such as fire or injuries. * Alert LIHI staff and management of incidents, safety concerns and other related issues. * Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues). * Foster a clean and safe environment. * Engage with assigned training and comply with training deadlines. * Utilize PPE Equipment and follow PPE protocols. * Other duties as assigned. Minimum Qualifications: * Ability to work with minimal supervision. * Ability to work with people with sensitivity to cultural, race, gender, mental health and class issues * Problem solving and conflict resolution skills. * Basic computer skills * Able to read, write and communicate in English. Preferred Qualification: * Experience providing services to low-income and/or people experiencing homelessness. * One year maintenance, customer service and/or direct service. Other Requirements: * Must have access to reliable transportation. * Must pass criminal background checks and drug screening. Typical Physical Requirements for this type of position Benefits for this position (pro-rated for part time employees) -Generous vacation and sick leave -10 paid holidays and 1 floating holiday -Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options) -Employer-Paid Life and AD&D Insurance -401k offered for unionized employees (through OPEIU8) -403b offered for non-union employees -Employee Assistance Program -Travel Assistance Program -Aflac offered for all employees About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. PT 24hr , Saturday and Sunday 8am-8pm PT 24hr , Saturday and Sunday 8am-8pm

Employer City of Kirkland Salary $53.06 - $62.00 Hourly Location Kirkland, WA Job Type Seasonal Job Number 202100695 Location Regional Crisis Response Opening Date 12/10/2025 Closing Date Continuous FLSA Non-Exempt Bargaining Unit N/A Note: This is an On-Call position that is not eligible for benefits. Being an on-call employee means that your work schedule is not guaranteed, hours worked could range from 0 - 40 hours a week, depending on office needs. All hours worked are subject to Department of Retirement Services and Affordable Care Act reporting requirements. More information will be shared during the interview, and we encourage questions about the program. The On-Call Crisis Responder II position will reside in the Regional Crisis Response (RCR) Agency and report directly to the Crisis Responder Supervisor. The On-Call Crisis Responder II serves as needed on a team of other citywide community responders as part of the RCR Agency, which provides a consolidated and standardized mobile crisis response program operating throughout the jurisdictions served. The RCR Agency is an inclusive organization that endeavors to build a work culture which embraces diversity, encourages participation, and promotes equity. Crisis Responders use evidence-based practice that promotes well-being through assessment, brief intervention, referral to services, and prevention. Crisis Responders incorporate knowledge of human behavior, sociology, psychiatry, psychology, and many other social science disciplines using advocacy, compassion and de-escalation and crisis intervention skills to support those with unmet needs in a culturally responsive manner. They work as a team, and collaborate with other local, regional, state and federal programs to identify gaps in existing resources for community members. The primary focus of work is crisis intervention, resource referral, and follow-up; this work is conducted in community settings such as health care organizations, businesses, homes, public spaces and at social service agencies. Distinguishing Characteristics: The On-Call Crisis Responder II is the journey-level position within the Crisis Responder job series. This classification is reserved for those who hold an independent clinical practice license from the State of Washington Department of Health. An employee in the On-Call Crisis Responder I will move to the On-Call Crisis Responder II classification when they are able to demonstrate that they have become independently licensed by the Washington State Department of Health. Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: • Respond to 911 calls for service in the community, both within a team or independently:, • Conduct ongoing biopsychosocial assessments of community members:, • Provide appropriate referrals and resources to community members (e.g., caregiver respite programs, paratransit applications, DSHS applications, SSDI, Veteran's Benefits), • Thoroughly document all encounters in accordance with policy and professional standards, • Complete all mandatory training in a timely fashion such as clinical competency, culturally relevant practices, use of appropriate technologies, customer service, and any other assigned program and Department training, • Participate and work effectively in an organization committed to advancing principles and practices of equity and anti-racism., • Knowledge of the principles of behavior and motivation., • Knowledge of community health, housing, financial, and behavioral health resources and criteria for providing services., • Knowledge of local, state, and federal social service programs and eligibility criteria, including Veteran-specific programs, Medicare, and Medicaid., • Knowledge of Microsoft Office Suite (including Word, Excel, Outlook) or similar programs., • Skilled in professional writing and communication., • Ability to adjust quickly to changing priorities in physically demanding, stressful, and environmentally diverse conditions., • Ability to understand and support equity and inclusion in policies and practices; work effectively with people from diverse backgrounds, perspectives, and lived experiences; inspires and encourages fair treatment., • Ability to commit to working with the team to analyze outcomes and challenges., • Ability to work effectively as a member in formal and informal teams., • Ability to understand the interests and concerns of others and able and willing to share and receive information., • Ability to meet the expectations and requirements of internal and external stakeholders; obtain first-hand information and use it for improvements in services; act with consumers in mind; establish and maintain effective relationships and gain trust and respect., • Value Diversity, Equity, Inclusion, and Belonging: Understand and support equity and inclusion in policies and practices; work effectively with people from diverse backgrounds, perspectives and lived experiences; inspire and encourage fair treatment., • Dedicate to Continuous Quality Improvement: Commit to work with teams to improve the quality of life for community members., • Ability to establish and maintain productive professional relationships with City of Kirkland staff and other community partners. Minimum Qualifications: • Education: Master's Degree in social work, sociology, psychology, human development or other related field., • Must be a licensed independent social worker, mental health counselor, or marriage and family therapist as defined by WAC 246-809-010(2)., • Valid Washington State Driver's License, or the ability to obtain within 30 days of hire., • Prefer American Safety Health Institute (ASHI) Healthcare provider CPR/AED/first aid certification, or the ability to obtain certification within 90 days of hire., • Ability to conduct suicide/homicide risk assessments and safety planning, or the ability to obtain training within 90 days of hire., • Paid experience working with older adults and/or adults with disabilities is highly desirable., • Prefer two or more years of demonstrated experience working with housing and/or homeless issues., • Paid experience working with Limited English Proficiency individuals and communities is desirable., • Crisis intervention training and/or experience is desirable. Physical Demands and Working Environment: • Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, a personal computer, tablet computer, calculator, copier, scanner and fax machine., • Must be able to safely operate a city vehicle., • Must be physically capable of lifting, walking, moving, carrying, climbing, bending, kneeling, crawling, reaching, handling, sitting, standing, pushing, and pulling., • Navigate rugged terrains and unsanitary public places, homes, and shelters., • Ability to carry, don, and doff personal and safety equipment during community response, including N95 mask and eye protection., • Work involves outreach to individuals who may be unsheltered, living on the streets, in shelters, or located in suburban campsites and homeless campsites., • The incumbent may be exposed to repeated emotionally disturbing situations, high-stress dynamic situations, hostile and/or aggressive behaviors, which could present a personal risk of harm., • Work may require visits to jails and out-of-town locations, emergency rooms, and other medical facilities., • Exposure to bloodborne pathogens or other potentially infectious material (OPIM)., • Work hours include various shifts to provide 24/7 coverage for community service calls and emergencies. Selection Process Applicants who are invited to participate in the test and/or interview process will be notified by phone or email. Candidate selected for the role will be required to complete a criminal background check. Job is opened until filled but candidates are encouraged to submit applications ASAP. Position requires a resume and cover letter for consideration of application. Please note how you meet minimum qualifications within the cover letter. Applicants who are selected for next steps in the hiring process will be invited by phone or e-mail. Candidates are encouraged to apply at the earliest possible date as screening, interviewing, and hiring decisions will be made through the recruitment period, until such time as the vacancy is filled. First review of applicants will be 15 days after original posting date. The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call 425-587-3210 or Telecommunications Device for the Deaf at 711.

Employer City of Kirkland Salary $110,379.13 - $128,971.77 Annually Location Kirkland, WA Job Type Full-Time Job Number 202100755 Location Regional Crisis Response - Supervisor Opening Date 03/13/2026 Closing Date Continuous FLSA Exempt Bargaining Unit AFSCME NOTE: The City of Kirkland's Regional Crisis Responder Agency is seeking to fill one ongoing, full-time position - either Crisis Responder I or Crisis Responder II. We encourage you to review both job postings carefully and apply for the position that best aligns with your experience and qualifications. The Crisis Responder II position will reside in the Regional Crisis Response (RCR) Agency and report directly to the Crisis Responder Supervisor. The Crisis Responder II serves on a team of other citywide community responders as part of the RCR Agency, which provides a consolidated and standardized mobile crisis response program operating throughout the jurisdictions served. The RCR Agency is an inclusive organization that endeavors to build a work culture which embraces diversity, encourages participation, and promotes equity. Crisis Responders use evidence-based practice that promotes well-being through assessment, brief intervention, referral to services, and prevention. Crisis Responders incorporate knowledge of human behavior, sociology, psychiatry, psychology, and many other social science disciplines using advocacy, compassion and de-escalation and crisis intervention skills to support those with unmet needs in a culturally responsive manner. They work as a team, and collaborate with other local, regional, state and federal programs to identify gaps in existing resources for community members. The primary focus of work is crisis intervention, resource referral, and follow-up; this work is conducted in community settings such as health care organizations, businesses, homes, public spaces and at social service agencies. Distinguishing Characteristics: The Crisis Responder II is the journey-level position within the Crisis Responder job series. This classification is reserved for those who hold an independent clinical practice license from the State of Washington Department of Health. An employee in the Crisis Responder I will move to the Crisis Responder II classification when they are able to demonstrate that they have become independently licensed by the Washington State Department of Health. Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: • Respond to 911 calls for service in the community, both within a team or independently:, • Conduct ongoing biopsychosocial assessments of community members:, • Provide appropriate referrals and resources to community members (e.g., caregiver respite programs, paratransit applications, DSHS applications, SSDI, Veteran's Benefits)., • Follow-up with community members periodically to ensure a warm hand-off to the appropriate resource(s) or services., • Periodically re-evaluate efficacy of the resource(s) or services, and determine need for additional or alternate services., • Thoroughly document all encounters in accordance with policy and professional standards., • Conduct home visits based on referrals from other responders and community service professionals., • Provide appropriate level of support to community members during particularly vulnerable transitional times, such as post-hospitalization discharge to home or to alternate points of care., • Provide community member and/or caregiver/family education on alternative care strategies and resources., • Complete all mandatory training in a timely fashion such as clinical competency, culturally relevant practices, use of appropriate technologies, customer service, and any other assigned program and Department training., • Fosters a positive and supportive work environment; promotes diversity, equity, inclusion, and belonging in the workplace, contributing to an environment of respectful living and working in a multicultural society.Peripheral Duties:, • Performs functions as assigned in the City's emergency response plan in the event of an emergency., • Promote public health and wellness by coordinating and participating in community-wide events, health fairs, volunteer fairs, and activities, • Participate in the development of the Crisis Responder Program's performance metrics, tracking, and referrals., • Provide or coordinate training for Fire, Police and City Staff on social services or program updates and advancements. If you ask our employees why they love where they work, they will tell you about the great people, work environment, supportive leadership and City Council, and fearless innovation. We also invest in you! Competitive Wages: We strive to maintain competitive compensation packages and work to provide wages that meet the knowledge, skills, and abilities of our employees. Awesome benefits: The City offers benefits that are unmatched by most other employers. Please click on the benefits tab above to view more details. Childcare Programs: To help address the challenge of reliable childcare, the City of Kirkland has agreements with two local childcare providers that offer discounted rates for our employees at 10 locations within 20 miles of Kirkland. ___ Training and Career Development: The City of Kirkland believes in developing it's employees.You will have access to training opportunities designed for career development and advancement based on your position, skills, and interests. • Participate and work effectively in an organization committed to advancing principles and practices of equity and anti-racism., • Knowledge of the principles of behavior and motivation., • Knowledge of community health, housing, financial, and behavioral health resources and criteria for providing services., • Knowledge of local, state, and federal social service programs and eligibility criteria, including Veteran-specific programs, Medicare, and Medicaid., • Knowledge of Microsoft Office Suite (including Word, Excel, Outlook) or similar programs., • Skilled in professional writing and communication., • Ability to adjust quickly to changing priorities in physically demanding, stressful, and environmentally diverse conditions., • Ability to understand and support equity and inclusion in policies and practices; work effectively with people from diverse backgrounds, perspectives, and lived experiences; inspires and encourages fair treatment., • Ability to commit to working with the team to analyze outcomes and challenges., • Ability to work effectively as a member in formal and informal teams., • Ability to understand the interests and concerns of others and able and willing to share and receive information., • Ability to meet the expectations and requirements of internal and external stakeholders; obtain first-hand information and use it for improvements in services; act with consumers in mind; establish and maintain effective relationships and gain trust and respect., • Value Diversity, Equity, Inclusion, and Belonging: Understand and support equity and inclusion in policies and practices; work effectively with people from diverse backgrounds, perspectives and lived experiences; inspire and encourage fair treatment., • Dedicate to Continuous Quality Improvement: Commit to work with teams to improve the quality of life for community members., • Ability to establish and maintain productive professional relationships with City of Kirkland staff and other community partners. Minimum Qualifications: • Education: Master's Degree in social work, sociology, psychology, human development or other related field., • Experience: 1 year of paid experience in a health care setting, including public health or behavioral health.Licenses and Other Requirements:, • Must be a licensed independent social worker, mental health counselor, or marriage and family therapist as defined by WAC 246-809-010(2)., • Must have a valid Washington State Driver's license or ability to obtain within 30 days of hire, and ability to remain insurable under the City's insurance to operate motor vehicles., • Prefer American Safety Health Institute (ASHI) Healthcare provider CPR/AED/first aid certification, or the ability to obtain certification within 90 days of hire., • Ability to conduct suicide/homicide risk assessments and safety planning, or the ability to obtain training within 90 days of hire., • Paid experience working with older adults and/or adults with disabilities is highly desirable., • Prefer two or more years of demonstrated experience working with housing and/or homeless issues., • Paid experience working with Limited English Proficiency individuals and communities is desirable., • Crisis intervention training and/or experience is desirable. Physical Demands and Working Environment: • Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, a personal computer, tablet computer, calculator, copier, scanner and fax machine., • Must be able to safely operate a city vehicle., • Must be physically capable of lifting, walking, moving, carrying, climbing, bending, kneeling, crawling, reaching, handling, sitting, standing, pushing, and pulling., • Navigate rugged terrains and unsanitary public places, homes, and shelters., • Ability to carry, don, and doff personal and safety equipment during community response, including N95 mask and eye protection., • Work involves outreach to individuals who may be unsheltered, living on the streets, in shelters, or located in suburban campsites and homeless campsites., • The incumbent may be exposed to repeated emotionally disturbing situations, high-stress dynamic situations, hostile and/or aggressive behaviors, which could present a personal risk of harm., • Work may require visits to jails and out-of-town locations, emergency rooms, and other medical facilities., • Exposure to bloodborne pathogens or other potentially infectious material (OPIM)., • Work hours include various shifts to provide 24/7 coverage for community service calls and emergencies. The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call 425-587-3210 or Telecommunications Device for the Deaf at 711.

Job Description Building Support Worker LOCATION: The Clay - 600 E Howell Street, Seattle WA POSTED: 03/12/2026 HOURS: 24 hours a week - Saturday and Sunday 12:00PM-12:00AM REPORTS TO: Area Manager PAY RANGE: $22.05-27.51 per hour POSITION TYPE: Non-exempt, unionized position (OPEIU 8). The Building Support Worker duties are primarily front desk, customer service and security duties for a building Benefits: * Generous vacation and sick leave * 10 paid holidays and 1 floating holiday * Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options) * Employer-Paid Life and AD&D Insurance * 401k offered for unionized employees (through OPEIU8) * 403b offered for non-union employees * Employee Assistance Program * Travel Assistance Program * Aflac (pro-rated for part time employees) Responsibilities: * Foster a safe, clean and peaceful environment. * Provide an onsite presence mainly at the reception desk monitoring the building through security cameras and monitoring the people as they enter and exit the building. * Operate all functions in the front desk/lobby area, including checking visitors in and out, answering telephones. * Enforce house rules and guest policies. * Monitor and approve individuals entering by presenting valid ID upon entering. And when exiting the property. * Monitor resident disputes, intervene to de-escalate and redirect residents when necessary. * Maintain shift log and other documentation related to resident activity in accordance with confidentiality guidelines. * Walk the perimeter of the building once an hour and each floor, as applicable. * Work cooperatively with case managers, office and maintenance staff, and visiting providers. * Refer residents to case managers and other staff as appropriate. * Respond to residents’ concerns and questions regarding the building. * Respond and implement fire/emergency procedures, as needed. * Respond as needed to medical emergencies or other urgent situations. Initiate action as required, including contact with emergency response systems and management personnel. * Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues). * Engage with assigned training and comply with training deadlines. * Foster a clean and safe environment. * Utilize Personal Protective Equipment (PPE) and follow PPE protocols. * Other duties as assigned. Minimum Qualifications: * One year property security experience. * Excellent problem solving and conflict resolution skills. * Experience working with a low-income population. * Experience working with a diverse population. * Able to read, write and communicate in English. * Basic computer skills. Preferred Qualifications: * Experience in working in human services, customer service or related fields. * Administrative experience. Other Requirements: * Must have reliable transportation. * Must pass criminal background checks and drug screening. Typical Physical Requirements for this type of position About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. 24 hours a week - Saturday and Sunday 12:00PM-12:00AM 24 hours a week - Saturday and Sunday 12:00PM-12:00AM

Job DescriptionDescription: Pay Range: $39.00 per hour, $50 per hour Premium Pay for applicable shifts Benefits: Employee Assistance Program (EAP), Safe & Sick Time, Retirement Plan About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: We are looking for On Call Client Engagement Specialists (CES) who will work within the larger Client Engagement Team spanning two locations: Hobson Clinic and the Downtown Behavioral Health Center. Hobson Clinic is an integrated behavioral and physical health outpatient clinic jointly operated by DESC and Harborview Medical Center (HMC). The Clinic provides holistic health care services to thousands of community members annually with a focus on improving health care access for people who have experienced barriers to conventional health services. The Clinic specializes in serving people living on lower incomes, people living homeless, and people living with complex physical and mental health conditions and substance use disorders. The Downtown Behavioral Health Center is operated by DESC and support a variety of clinical staff and programs ranging from outpatient behavioral health, substance disorder treatment, supportive employment, medical, and drop-in services. The clinical programs located in Pioneer Square serve a myriad of clients daily to address complex needs related to their mental and physical health. The CES team monitors the safety and security of the clinics by managing the milieu of the main lobby/building and engaging clients. The CES team will also be tasked with providing trauma-informed support to clients and patients utilizing Hobson clinic and Pioneer Square by employing various de-escalation skills and tactics, both verbal and hands-on approaches, while in coordination and consultation with the wider clinical and medical teams. The CES team supports DESC’s Good neighbor policy in public spaces adjacent to clinics and ensures the community milieu around DESC buildings are welcoming and approachable. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Be present in all main operating areas of both Hobson and Pioneer Square clinics for client engagement and de-escalation purposes only. Be a welcoming presence and direct clients to the services they are seeking, at times escorting to designated area, and walking regular rounds in both low and high-risk areas of the clinic, including area immediately outside of the clinic., • Be present in outside spaces near to the clinic for community visibility and client engagement. Be a welcoming presence, orient community members and clients to DESC services, walk regular rounds in the neighborhood, escort clients and prospective clients to nearby DESC buildings, and participate in clean-up activities., • Initiate and maintain appropriate social interactions with clients. Integrate experience with behavioral health and substance use conditions into work with clients., • Monitor the general milieu, lobby, entryway, immediately outside of the clinic, security systems, and other common areas to monitor the safety and security of clients and staff. Work to maintain a comfortable milieu, even in the presence of potentially unusual client behaviors., • Commitment to the Harm Reduction and Trauma Informed Care models and working to incorporate those principles through an equity and social justice lens., • Commitment to diversity, equity, and inclusion and applying to all areas of work responsibility., • Intervene when necessary to support clients, maintain order, and communicate/enforce clinic rules and policies., • Intervene in client crises and emergencies (medical, behavioral health, interpersonal), participate in verbal de-escalation and hands-on de-escalation in emergent situations, and initiate action as required, including contact with emergency response systems, and facilitating a higher level of care., • Write significant events involving clients and Clinic operations activities in a daily log; read log daily and coordinate with relevant staff., • In collaboration with an interdisciplinary team, promote a safe and secure clinic environment by responding to emergent safety issues using a layered active response approach., • Assist clinical staff in engaging clients through creative, resourceful strategies that build trust and confidence., • Provide support to staff related to safety issues upon request., • Help ensure cleanliness of lobby area and other common spaces within the building., • Participate in staff meetings, team huddles, and training, with both DESC and HMC staff., • Be reasonably available to accept 8 am to 5 pm per-diem shifts with less than 24 hours notice., • Maintain current contact information with supervisor, including phone, email, text, etc., • Once a full shift is accepted (no partial shifts), work that shift from start to finish, except in extraordinary circumstances that make this impossible., • Attend to work responsibilities while on duty and limit personal phone calls and other interruptions to break times except for emergencies., • Ability to learn and incorporate required DESC protocols and procedures with limited training and orientation (typically 1 day of training and two shift shadows)., • Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (AAC) or any other superseding credential, • Relevant Bachelor’s degree in social work, psychology, or related behavioral science, OR a combination of 1 year of relevant paid work experience and demonstration of the ability to perform required job duties., • Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required., • Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs., • Experience working with behavioral health conditions and intervening with de-escalation and hands-on approaches using Crisis Prevention & Intervention (CPI) or the equivalent and must be familiar with behavioral health treatment services., • Willingness to become certified in enhanced behavioral de-escalation training, which trains to use hands on techniques., • Experience in human services (paid or volunteer), preferably working with adults living homeless and/or living with a mental illness and/or substance use disorder., • Proficient in de-escalation skills, crisis intervention, and stabilization strategies and possess the ability to use these skills in high-risk, high traffic areas., • Have a strong understanding of recovery and resilience, the value of client partnerships, and client choice., • Experience working with adults living with mental illness and/or co-occurring disorders., • Interest or experience in working with clients that traditional health care programs have turned away., • Ability to communicate and work effectively with clients and staff from various backgrounds and utilize good customer service skills., • Ability to work effectively with clients potentially displaying unusual and bizarre behaviors., • Subscribe to the philosophy of working in an integrated team approach which fosters cooperation and continuity across programs and of consideration and respect for clients., • Have experience working in collaboration with law enforcement, and neighborhood stakeholders that do not always agree with the harm reduction, trauma informed, or person-centered work philosophy., • Able to prioritize multiple job responsibilities, work independently, and exercise good professional judgment., • Able to maintain client confidentiality., • Has work experience as an Emergency Medical Technician or Psych Technician in the field., • Bilingual in English and Spanish. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORKING CONDITIONS: Works in a climate-controlled office environment with frequent interpersonal interactions. Works outside in all weather. May escort clients or have professional meetings in environments which are not climate controlled. Also works outside of the office in the community. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job Description:\n\nDescription: ABOUT THE POSITION: The Housing Case Manager provides trauma-informed services to individual program participants, many of whom have multiple barriers (i.e., mental health, substance use disorder, chronic health conditions, frequent contact with law enforcement, etc.), so that secure, stable, and permanent housing may be achieved and/or maintained. This service includes assessment, documentation, information and referral, goal setting, direct advocacy, cooperative case planning, and coordination of services. The Case Manager assists and empowers participants to make necessary connections with the community and providers to stabilize and improve the quality of their lives. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE PROGRAM: Compass Day Services includes the Client Services Office (CSO), the Hygiene Center, and the Day Services Center. The Day Center offers comfort and stability to those in need. People can seek refuge, meals, and basic services, as well as connect with housing navigation support, case management, mental health counseling, and nursing services. The Hygiene Center offers individuals experiencing homelessness a place to use the restroom, take a hot shower, and do a load of laundry. The CSO provides free mail services for individuals who are housing insecure. ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families and communities for health, justice and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives To learn more about the agency visit . LOCATION: Pioneer Square Neighborhood (Seattle, WA)REPORTS TO: Program Manager FLSA STATUS: Non-ExemptSCHEDULE: Monday-Friday 8:30am-4:30pm; with weekly staff meetings on Thursdays at 1pmMEAL PERIOD: Paid (30-minutes)SALARY: $29.87 per hour (Level I) ESSENTIAL DUTIES AND RESPONSIBILITIES This role may be required to perform any duties as determined by program management to meet program specific needs. Other duties, responsibilities, and activities may change or be assigned at any time with notice. Engagement & AssessmentProvide trauma-informed case management utilizing motivational interviewing and strength-based techniques to assigned participants.Engage professionally and compassionately with participants in all settings and environments.Write clear, objective, and accurate case notes of significant interactions in participant files, including stability plans, measurement scales, leases, and all other required forms and paperwork including logs, records, reports, and statistics, as requested.Perform documentation (following DAP protocol) and input data in the Clarity Homeless Management Information System (HMIS) and other organizational data and case management systems. Identify barriers and steps necessary to overcome obstacles to successful program participation. Hoarding and housekeeping support and interventionsAssess participant histories and resource/support needs (e.g., food, health, transportation, CPS APS engagement etc.) and opportunities (e.g., family, friends).Screen individuals for program eligibility (this may include collaboration with referring agencies). Complete a needs assessment, services acknowledgment, and orientation to the program.Assess eligibility for permanent housing resources, such as deposit/move-in financial assistance, rapid rehousing, affordable housing, and permanent supportive housing.Develop a plan with Program Manager to utilize flexible program-based participant relocation and assistance funds in a way that emphasizes equitability not equality.Identify need for interim or bridge housing, link as requested and available.Establish goals and objectives, monitor achievements through regular meetings and case consultations with referral partners, as needed or required contractually.Provide information, referrals, and direct advocacy as needed, utilizing both internal and external resources. (landlords, rental assistance, Veteran programs, supportive guidance on housing selection)Link participants with services intended to address significant barriers to housing stability, such as mental health services, chemical dependency services, primary health services, legal services, Veteran support services, employment and/or educational supports for adults and youth (where applicable).Build and maintain positive relationships with a network of community providers and services to address and advocate for participant needs. In supporting housing stability and retention, work with property management, supervisor and participants in successful tenancy practices and resolutions.Work with program management on situation assessment and follow-up. Work with supervisor to devise and implement corrective action plans for participants failing to meet goals.May be required to assist management in running monthly, quarterly, and/or annual reports (e.g., HMIS).Daily activities are varied, and the day may be interrupted by emergencies or other daily events.Mediate conflicts provide de-escalation and crisis intervention. Model appropriate problem solving. Refer to appropriate services as needed.Provide milieu management as well as support to the program and operations team in daily operations of the facility.In coordination with program management, develop and facilitate life skills trainings and other relevant workshops.Develop and implement community programs supporting housing stability, wellness, and promote meaningful daily activities for participants, which could include groups, classes, workshops, and special events with the support of the Program Manager.Dependent on your work site, certain responsibilities will be prioritized by the Program Manager to meet the needs and funding requirements.Attend community meetings such as CEA, Veteran meetings, or other community services to represent Compass Housing Alliance in helping people obtain housing. LeadershipRecognize the value that different perspectives and cultures bring to the organization.Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate.Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor. Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of this position.Work as a team in remaining current with available resources and sharing resources with other agency case managers. SUPERVISORY RESPONSIBILITIESNone KNOWLEDGE, SKILLS, AND ABILITIESAbility to remain flexible to handle the crisis of the day. Ability to manage multiple priorities in a dynamic environmentCollaborate with property management and program staff to address lease compliance issues, mediate conflicts and develop strategies to prevent eviction. This includes creative corrective action plans to support stability.Manage difficult interpersonal situations effectively.Experience and knowledge working with vulnerable populations such as Veterans, Seniors, people with different abilities and families with children including immigrant and refugee experiences.Demonstrated ability to maintain a caseload, provide case management, crisis counseling, advocacy, and referral services to participants.Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability.Demonstrated knowledge of best practices in de-escalation, crisis intervention and stabilization skills.Ability to follow agency policy and procedures to maintain safety and security within the facility.Ability to work in fast-paced environment with frequent interruptions and crisis situations.Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities.Working knowledge of the following evidence-based practices: harm reduction, motivational interviewing, and strength-based case management.Ability to enter data accurately. Create log entries and case notes. Prepare written reports and generate statistical reports.Ability to set and maintain boundaries in a professional manner.Promote a team environment that values, encourages, and supports differences.Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills.Relate openly and comfortably with people from all backgrounds while valuing different points of views. Model sound interpersonal boundaries and emotional intelligence. Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions. Strong problem solving, time and project management skills are required to be successful in this role. Aptitude for learning new technology skills with Microsoft products and other internet-based software. Ability to learn new functions on office equipment and devices (printer, scanner, projector, mailing machine, copier). EDUCATION AND/OR EXPERIENCEA minimum of 2 years’ experience in a social/human service setting related to housing and homelessness, required.Experience and education that demonstrates competency with issues of housing instability, mental health, substance use, sexual assault and/or domestic violence, preferred.Awareness and/or training around belonging, compassion, and meeting people where they are, preferredExperience working in an environment where language may be a barrier, preferred.Fluent reading, writing, and understanding skills in English, required.Current WA State Food Handlers Permit, preferred (If not current, will be sponsored within 1-month of hire). Certain positions will require driving duties. Driving related qualifications include Valid WA driver’s license, proof of car insurance, and a driving record that meets Compass standards.Work experience is a key factor for success in this role. In addition, success in this role requires a passion for knowledge and drive for continuing professional development or education. A degree in a related field would be a complement to the required experience. Both work experience and education are evaluated in determining the likelihood of success in this role.Requirements: PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, use hands to finger/ handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift and/or carry supplies up to 20 pounds. Work takes place in a supportive/emergency housing/social services environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required.Travel to program sites and meetings outside the office and around the county may be necessary.Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings. In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at . WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be in close proximity to the people we serve. Employees can reasonably be anticipated to come in contact with hazardous chemicals, blood borne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment. This position is not eligible for remote work, it requires onsite work only. Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy. However, please be aware that in our housing facilities, some residents may choose to utilize their own private surveillance equipment within their units.

Job DescriptionWhy work with YWCA Seattle King Snohomish? YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference. We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work – apply today! What You'll Do Angeline’s is a Day Center for homeless women serving 75 women daily based on a harm reduction, housing first model. This program offers showers, meals, laundry facilities, mental health counseling, health care, classes and activities. The goal of the Day Center is to build trusting relationships to move women out of homelessness. The Crisis Advocate will provide supportive services that help participants identify strengths, assess their needs and develop action plans to encourage stabilization. This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply. Schedule: Friday -Tuesday 11am-8pm Expectations of your role: • Provides a welcoming, safe environment by building trust and professional rapport with clients, • Staffs the front desk to welcome women into the space, monitor cameras and respond to callers and visitors, • Offers support and encouragement to clients transitioning out of homelessness, • Assists in negotiating the social service system, obtaining personal identification, apply for public assistance benefits, enrolling in Medicaid Benefits, and connecting clients to Employment Specialists at Worksource, • Assists with housing applications, advocates by connecting with landlords, and assists in housing search, • Provides crisis intervention and de-escalation as needed as well as models positive behavior, • Coordinates group activities and community meetings with the clients, • Must be able to maintain accurate and complete records, • Reads relevant documents to keep current with internal events, policies, and procedures (logs, newsflashes, and previous night’s records), • Monitors outside activity, ensures sidewalks are safe and clear., • Participates in staff meetings and trainings as directed and collaborate with Housing Support Specialist and Rapid Rehousing Case Manager, • Encourages a supportive community environment by coordinating activities and workshops to meet the needs of clients, • Actively engages in agency-wide Race & Social Justice Initiative (RSJI) and strives for racially equitable outcomes; takes responsibility for creating and maintaining a safe and welcoming community by making room for people of color, trans and gender-non-conforming folks and other populations who routinely encounter systemic oppressions, • Incorporates the YWCA’s Social Justice Initiative by understanding how racism, sexism, classism and other oppressions intersect and are embedded in institutions.Must have's to be successful:, • At least two years of direct social service and experience working in a shelter setting or with homeless population strongly desired, • Ability to work effectively and empathically with clients who have mental health and chemical related issues, • Must be able to respond in an emergency situation, ensuring correct emergency and safety procedures are followed, • Ability to engage with, possess a positive attitude around, provide an empathy client-centered approach, build professional rapport with, and helping relationships with our client group, • Commitment to diversity including sensitivity to the needs of clients, staff and volunteers from diverse cultural and economic backgrounds, • Strong organizational and record keeping skills, obtain CPR/First Aid certification 30 days after hire, • Ability and willingness to work independently, be proactive, solve problems and take initiative as well as work in and add value to a team environment, pitching in as needed to "get the job done” and to make sound judgments without on-site supervision, • Ability to maintain confidentiality, • Basic level of computer skills critical including use of database, word processing, spreadsheet software (Microsoft Office Suite including, Word, Outlook and Excel), • Experience working with communities of color and people from different cultures than your own.Hours, Rate, and Benefits, • Hourly Rate: $27.00, • Hours: 40 hours per week, • Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans. For more information about our benefits, please visit: YWCA Careers & Benefits Information., • At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan, • After two years of employment, employees are eligible to participate in the YWCA Retirement FundPhysical Requirements, • All positions at YWCA of Seattle King Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc. As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients, • Continuously uses speech and hearing abilities in exchanging information with clients, agency staff, employers, representatives of community organizations and other individuals in the community, • Frequently sits for extended periods while performing desktop activities, • Continuously stands and walks in performing duties in Center, • Frequently uses hands and wrists, fingering, handling, grasping, and reaching in using telephones, computers, kitchen equipment, donations and supplies, • Occasionally pushes and pulls up to ten pounds, • Frequently lifts and carries supplies weighing up to 50 pounds*Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20%#LI-Onsite YWCA encourages applicants with a variety of experiences to apply!At YWCA, we recognize that lived expertise is a powerful asset. This refers to the insights, knowledge, and skills developed by those who have navigated systems and experienced inequity. Valuing lived expertise helps build trust with program participants, develop culturally responsive programs, and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity. Mental Health ConsiderationsAll employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship. As a result, employees are at risk of secondary trauma. We encourage employees to seek support inside and outside the workplace and maintain self-care routines. Equal Opportunity EmploymentYWCA Seattle King Snohomish is an Equal Opportunity Employer. To read more about this, view the EEO is the Law Poster and this EEO is the Law Poster Supplement. For more information Contact us at with any questions or if you need accommodation for your application.

Job Description Controller Posted on: 03/24/2026 Location: On-site at our Main Office in the International District of Seattle Hours: Full time, 40 hours per week Reports To: Chief Financial Officer (CFO) Pay Range: $140,000-$160,000 annually Position Type: Exempt, non-union position The Controller will be a key leader in the organization, overseeing all financial, accounting, and compliance functions for a growing portfolio of low-income housing properties. This role is responsible for ensuring the accuracy and integrity of financial reporting, managing cash flow, and maintaining strict compliance with regulatory requirements, including those related to tax credits (e.g., Low-Income Housing Tax Credits - LIHTC), grant funding, and government subsidies. The ideal candidate will have extensive experience in non-profit and/or real estate accounting, specifically within the affordable housing sector. Responsibilities: Financial Management and Reporting * Direct and manage all accounting operations, including the general ledger, accounts payable, accounts receivable, and payroll. * Prepare and publish timely monthly, quarterly, and annual financial statements for the entity and for individual properties, ensuring compliance with U.S. Generally Accepted Accounting Principles (GAAP) and relevant regulatory accounting standards. * Coordinate the annual audit process with external auditors, preparing all necessary schedules and documentation. * Manage the preparation of annual operating budgets and monitor financial performance against budget, providing variance analysis and recommendations to management. * Oversee cash management, including banking relationships, treasury functions, and monitoring covenant compliance. Compliance and Regulatory Reporting * Ensure strict compliance with the financial reporting requirements of LIHTC, Housing and Urban Development (HUD), and other grantors and funding sources. * Prepare and file all required tax returns, including Form 990, and coordinate tax compliance for all partnerships/properties. * Monitor and implement changes in accounting and regulatory requirements relevant to affordable housing. * Maintain accurate records for fixed assets, depreciation, and complex financing structures, including tax credit equity and various debt instruments. Internal Controls and Process Improvement * Develop, document, and maintain strong internal controls and accounting policies to ensure the integrity of all financial transactions and reporting. * Identify opportunities for process efficiencies, automation, and system improvements within the accounting function. * Manage and mentor the accounting staff, fostering a culture of accuracy, compliance, and continuous improvement. Other Duties * Act as a financial liaison to the Property Management team, providing financial analysis and support for property operations. * Participate in financial due diligence for new property acquisitions and development projects. * Prepare financial reports for the Board of Directors and Finance Committee. * Other duties as assigned. Minimum Qualifications: * Bachelor's degree in Accounting, Finance, or a related field. * Minimum of 7 years of progressive accounting experience, with at least 3 years in a Controller or Assistant Controller role. * Demonstrated experience in affordable housing, LIHTC, and/or non-profit real estate accounting. * Strong knowledge of GAAP and fund accounting principles. * Proficiency with enterprise-level accounting software (e.g., Boston Post, MIP Accounting) and advanced Microsoft Excel skills. Preferred Qualifications: * Certified Public Accountant (CPA) license. * Experience managing compliance with HUD programs, HOME funds, and/or municipal financing. * Experience with partnership accounting structures specific to LIHTC syndication. Benefits for this position (pro-rated for part time employees): * Generous vacation and sick leave * 10 paid holidays and 1 floating holiday * Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options) * Employer-Paid Life and AD&D Insurance * 401k offered for unionized employees (through OPEIU8) * 403b offered for non-union employees * Employee Assistance Program * Travel Assistance Program * Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive.

Job Description Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position: Sea Mar is a mandatory COVID-19 and flu vaccine organization Social Services Specialist I - Posting #26960 Hourly Rate: $26.90 Position Summary: Full-time Social Services Specialist position available for Sea Mar's MSS Department in Burien, WA. The role of the Social Service Specialist is to conduct an initial screening and provide a comprehensive integrated clinical psychosocial assessment; develop intervention plans based on that assessment; provide brief treatment toward the care plan; provide transition services for long term counseling/treatment and Infant Case Management; and consult with the interdisciplinary Maternity Support Services team on the needs of clients served. The productivity expectation for this position is 20 or more client encounters per week for full-time work. Duties and Responsibilities: • Charts notes of the services provided as required by the state and agency in Sea Mar’s Electronic Health Records., • Bilingual in English/Spanish is preferred, but not required. Must be open to using an interpreter. What We offer: Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of: • Medical, • Dental, • Vision, • Prescription coverage, • Life Insurance, • Long Term Disability, • EAP (Employee Assistance Program) How to Apply: To apply for this position complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email email Paola Jimenez, MSS Program Manager, at . Sea Mar is an Equal Opportunity Employer Posted 10/3/2024 External candidates are considered after 10/8/2024 This position is represented by Office and Professionals Employees International Union (OPEIU) Please visit our website to learn more about us at . You may also apply through our Career page at Powered by JazzHR Ydfyv4N5ww

Job DescriptionSalary: $106,293.60 - $147,748.10 Title: Manager, Procurement Location: Seattle, WA; In person 3 days a week Organizational Overview The King County Regional Homelessness Authority (KCRHA) is a public administrative agency created by an interlocal agreement between the City of Seattle and King County. KCRHA is responsible for unifying, coordinating, and administering the funding of emergency services for people experiencing homelessness to provide oversight and accountability. Our mission is to administer effective, performance-based homeless services to support a high-functioning homelessness crisis response system to significantly decrease the incidence of unsheltered homelessness across King County using equity and social justice principles. Crisis response includes services that support those who are not yet in permanent housing such as: Emergency shelter, Transitional Housing, Tiny Home Villages, Rapid Re-Housing, Day Centers, and Severe Weather shelter. Team Overview The Programs Departmentis responsible formanaging homelessness services contracts, conducting procurements for homelessness services in King County, administering the Coordinated Entry System, fulfilling the functions as the Continuum of Care Lead Entity, and overseeing the activation ofincreasedhomelessness services capacityduring emergencies, such as severe weather. TheProcurementManagerserves in a leadership capacity on this team and managesKCRHAs procurement processes. Role Description TheProcurementManager serves as a team leader, overseeing the daytoday procurement functionsat the King County Regional Homelessness Authority.TheProcurementManagerensures that all procurementscomply withCounty,State, and Federal regulations. This position confers with all divisions todeterminecontractneeds,legalrequirements, specifications, andcompliantprocurementexecution. Accountabilities • Supervise and mentor the ProcurementTeam,byestablishingwork goals andobjectives, ensuring professional development, performance reviews, and,asneeded,disciplinary activities., • Provide vision and leadership to continually improve the effectiveness, efficiency, andequitableoutcomes of KCRHA procurement processes within the limits of local, state, and federal laws and regulations., • Create and update writtenprocurement materials, including standard operating procedures,employee onboarding and training materials,ratertrainings,and the procurement manual., • Liaise closely within the Programs Department and with thePlanning, Finance, and Complianceteamsto ensure KCRHAis creating andmaintainingefficient, effective, and easy to understandprocurement and contracting processes that are focused on ease of use from the contractor perspective., • Lead cross-departmental collaborationon all processes thatcomprisethecontracts lifecycle, includingaward negotiations,contractdevelopmentandcomprehensive monitoring., • Confer with KCRHA divisions todetermineprocurement needs;assistdepartmentin developing specifications, vendor qualifications, cost price analysis, andscopes of work., • Overseeprocurementsfor homeless crisis response services contracts:developprocurementstrategies;collaborate with Programs Department staff towrite and edit scopes of work;determinethe approach to use in structuring the RFPapplication questions and ratingcriteria; andtrain, orient, andfacilitateprocurement rater panel discussions., • Support the development and implementation of training for all staff and partners involved in procurement to improve quality and consistency, specifically procurementlaws,policies,andprocedures., • DevelopexpertiseinKCRHAscontracting and procurement system, Salesforce, andsupport changes and modifications to enhance all phases of thecontractslifecycle., • Attend and make presentations at public symposiums/training meetings., • Perform other duties as assigned. Minimum Requirements • Fluency in equity and racial justice concepts and language, understanding their privilege and power, and can bring equity impact analysis to life in the context of their tasks., • 5+ years of relevant work experience in government or non-profit sectors., • 2+ years of project management experience., • Advanced knowledge of the principles and techniques ofpublicprocurement, RFP procedures, and bid selection processes., • Experience managingprocurement processesfor the awarding of public funds (including research money), • Knowledge of County, State, and Federal laws, and regulations pertinent to procurement, • Skill in the preparation, administration, and awarding of high-value contracts resulting from bids, RFPs, requests for qualifications, and requestsfor quotations., • Skill in managing the preparation of bids/proposals issued in a large-scale central procurement arrangement for a large organization., • Knowledge of the principles and practices of supervision and management., • Skill in team leading and making public presentations., • Ability tointerface effectively withKCRHA senior management and funding partners., • Long-range planning skills, coordinationskillsand budget development skills., • Skill in understanding political situations. Additional Requirements • Experience with government and community stakeholders in King County, • Valid Washington State Driver's License, • Ability to travel up to 10%, in state and out-of-state, • Ability to provide and accept feedback, • Experience with Salesforce,Agiloft, Icertis, or similarprocurement andcontractinglifecycle management software, • Ability to provide engaging training and/or technicalassistancewith diverse groups using adult learning approaches, • Ability to work in and across several communication platforms, including social networks and cloud-based systems, • Must be able to lift up to 15 pounds at times Benefits The KCRHA offers a comprehensive benets package. Health: Medical, dental, and vision coverage. Insurance: Group Term Life, Additional Employee + Dependent Life and Long-Term Disability (LTD) coverage. Retirement: Pension and Deferred Compensations Plan for eligible employees. Paid Time Off: Unlimited vacation, 96 hours of paid sick and safe leave, 12 ocial holidays, and 2 personal holidays. Flexible Spending Account (FSA): Pre-tax savings for eligible medical and dependent care expenses. Employee Assistance Program (EAP): Confidential support for personal and work-related challenges. Commuter Benefit: Subsidized ORCA card. EEO Statement The KCRHA is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, creed, religion, color, national origin, age, alienage or citizenship status, ancestry, nationality, national origin, marital or domestic partnership or civil union status, familial status, sex, sexual orientation, pregnancy, gender identity, or any other characteristic protected by federal, state or local law. In addition, The KCRHA will provide reasonable accommodation for qualified individuals with disabilities.

Job Description Vocational Rehabilitation Counselor (Lead Employment Specialist) Locations: Multiple U.S. Cities (In-Person Required) Position Type: W-2 Employee (Full-Time or Part-Time, Based on Location) Vocational Rehabilitation Specialists Inc. (VRSI) Vocational Rehabilitation Specialists Inc. (VRSI) is a nationally recognized provider of Veteran employment and rehabilitation services. With decades of experience supporting Department of Labor and VA-funded programs, VRSI delivers Veteran-centered, trauma-informed, and evidence-based career services that empower individuals to achieve meaningful education, training, and employment outcomes. Position Summary The Senior Vocational Rehabilitation Counselor (Lead Employment Specialist) provides professional vocational rehabilitation and employment services to Veterans served through both the Homeless Veteran Reintegration Program (HVRP) and VA-funded contracts, depending on program needs and funding. In addition to direct service delivery, this role serves as a subject matter expert in vocational rehabilitation practice, playing a key role in training, mentoring, and guiding VRSI staff to ensure consistent excellence, compliance, and evidence-based vocational service delivery across programs. The counselor contributes to service model development, staff skill-building, and continuous quality improvement, strengthening VRSI’s organizational capacity to deliver high-quality vocational rehabilitation services. This is not a fully remote position. Counselors must maintain access to a private, professional, ADA-compliant space for in-person services, with virtual services provided when appropriate. Key Responsibilities * Conduct comprehensive vocational, educational, and employment assessments * Develop and implement Personalized Development Plans (PDPs) aligned with VA and HVRP requirements * Provide career exploration, transferable skills analysis, and labor market guidance * Deliver employment readiness services including résumé development, interview preparation, and job search strategy * Support identification of appropriate training, credentialing, or education pathways * Identify and address barriers to employment through coordinated referrals and supportive services * Coordinate services with VA representatives, workforce partners, and community organizations * Maintain accurate, timely documentation compliant with VA, DOL, HIPAA, and federal standards * Meet required performance metrics, timelines, and outcome benchmarks * Deliver trauma-informed, Veteran-centered counseling services Leadership, Training, and Quality Responsibilities * Provide training, coaching, and technical guidance to staff on best practices in vocational rehabilitation and employment counseling * Support development and refinement of vocational service models, tools, and documentation standards across VRSI programs * Promote consistent, high-quality, and compliant service delivery through mentoring, case consultation, and quality review * Collaborate with leadership on staff development, program improvement, and performance outcomes related to vocational services * Participate in supervision, professional development, and continuous quality improvement activities Minimum Qualifications Candidates must meet all of the following: * Master of Science or Master of Arts degree in Career Guidance and Planning, Rehabilitation Counseling, Counseling Psychology, Adult Education, Educational Program Administration * Minimum five (5) years of professional experience providing vocational rehabilitation, employment counseling, or closely related workforce services. * Candidates with fewer than five (5) years of experience may be considered if they possess a master’s degree specifically in Vocational Rehabilitation Counseling or Rehabilitation Counseling and demonstrate strong foundational competencies in vocational assessment, counseling, and case management. * Demonstrated ability to deliver independent vocational counseling, assessment, and career planning services * Experience maintaining compliant documentation and case management within federally funded, clinical, or workforce programs Preferred Qualifications * Experience working with Veterans or military-connected populations * Knowledge of VA vocational rehabilitation Chapter 36 – Education and Career Counseling, Chapter 31 Veteran Readiness and Employment (VR&E), Chapter 33, Chapter 35 – Dependents’ Educational Assistance (DEA), HVRP, AJC/WIOA, or other federally funded workforce programs * Professional certification such as CRC (Certified Rehabilitation Counselor) or eligibility to obtain * Veterans strongly encouraged to apply

Job Description:\n\nDescription: ABOUT THE POSITION: The Veterans Housing Case Manager is a senior level position requiring a higher level of responsibility, applying advanced subject knowledge, and exercising significant independent judgment and initiative. The Veterans Housing Case Manager II is expected to share knowledge, function as a resource, and serve as a guide to other Veterans Case Managers in the agency. An incumbent in this position may work in either emergency or housing services. Those in emergency services work a caseload of individual program participants experiencing homelessness, many of whom have multiple barriers (i.e., serious mental illness, substance use disorders, chronic health conditions, frequent contact with law enforcement, etc.). They engage and develop relationships with participants and provide trauma-informed support services so that secure, stable, and permanent housing may be achieved. Those in housing services work a case load and provide trauma-informed case management services designed to prevent homelessness and stabilize housing for tenants. This includes assessment, documentation, information and referral, goal setting, and direct advocacy, cooperative case planning, collaboration with the King County Veterans Program and coordination of services. They assist and empower residents to make necessary connections with community and providers to stabilize their lives. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE PROGRAM: Otto’s Place Enhanced Shelter removes barriers for male-identifying individuals transitioning off the street by partnering shelter with 24/7 on-site support services, intensive case management, behavioral clinician, and housing navigation. In addition to services, we provide 122 separate sleeping areas, meals, laundry, and service pets.? ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families and communities for health, justice, and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives. To learn more about the agency visit . LOCATION: Pioneer Square Neighborhood (Seattle, WA) REPORTS TO:?Case Manager Supervisor FLSA STATUS: Non-Exempt SCHEDULE: Monday-Friday 9:30am-5:30pm & Thursday 8:30am-4:30pm with monthly staff meetings on 1st Wednesday MEAL PERIOD: Paid (30-minutes) SALARY RANGE: $32.03 per hour (level II) ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties, responsibilities, and activities may change or be assigned at any time. The employee in this position must be able to read, write, and understand English. Engagement & Assessment Provide trauma-informed case management utilizing motivational interviewing and strength-based techniques to assigned participants. Establish goals and objectives. Monitor achievements through regular meetings. Identify barriers and steps necessary to overcome obstacles. Provide information, referrals, and direct advocacy as needed, utilizing internal and external resources.Write clear, objective, and accurate client file case notes of significant interactions, including stability plans, and all other required forms and paperwork including logs, records, reports, and statistics, as requested. Perform documentation (following DAP protocol) and input data in the Clarity Homeless Management Information System (HMIS) and other organizational data and case management systems.Assess participant housing histories, barriers, and resource/support needs (e.g., food, health, transportation, etc.) and opportunities (e.g., family, friends).Per program policy, complete intake and needs assessment (may be in person or by phone and may include collaboration with referring agencies), housing stability plan, VI-SPDAT and orientation to program.Assess eligibility for permanent housing resources, such as deposit/move-in financial assistance, rapid rehousing, affordable housing, and permanent supportive housing. Or develop and implement community programs supporting housing stability, wellness, and promote meaningful daily activities for residents, which could include groups, classes, workshops, and special events with the support of the Program Manager.Develop a plan with the Program Manager to utilize program based flexible client relocation and assistance funds in a way that emphasizes equitability not equality.Identify need for interim or bridge housing, link as requested and available.Provide information, referrals, and direct advocacy as needed, utilizing internal and external resources.Link participants with services intended to address significant barriers to housing stability – e.g., mental health services, chemical dependency services, primary health services, legal services, employment and/or educational supports.In a collaborative manner, coordinate with internal and external agency representatives to ensure clients are resourced according to their needs.Build and maintain positive relationships with a network of community providers and services to address and advocate for client needs.Work with supervisor to devise and implement corrective action plans for participants failing to meet goals.Work with program management on situation assessment and follow-up.Daily activities are varied, and the day may be interrupted by emergencies or other daily events.Mediate conflicts provide de-escalation and crisis intervention, model appropriate problem solving; and refer to appropriate services as needed.Provide milieu management as well as support to the program team in daily operations of the facility.In coordination with Program Manager and/or Coordinator, develop and facilitate life skills training and other relevant workshops.Build and maintain positive relationships with coworkers and team members. Housing Search & PlacementDevelop relationships with property managers (and landlords in emergency services), assisting in breaking down barriers to create pathways to housing.Utilize available landlord information and referral resources to identify and access private market housing that will accept housing subsidies or that provide below-market rents; establish and develop additional private market landlord resources to supplement these other sources.Help participants to tour neighborhoods and properties; provide and discuss options as part of selection decision.Assist participants with obtaining the resources necessary to apply for and move into housing (e.g., application fees, security deposit, first month rent, furnishings, etc.).Help participants to complete and submit required housing applications and other materials; help participants to prepare for housing interviews or other housing application meetings.Assist participants with move-in to new housing, and with transitioning support to other provider or other community resources.Participate in follow up support after the participant has been placed in housing to ensure stability and reduce the likelihood of that participant returning to homelessness. Education LiaisonSupport families and students across a diverse spectrum of backgrounds to increase student academic success and support social -emotional development.Communicate with parents, teachers, and administrators on an ongoing basis regarding each student’s progress.Coordinate and facilitate after school programming that promotes social, emotional, and academic growth.Assist families in understanding and navigating school district enrollment, services, programs, and systems.Collaborate with families, school staff, and community partners to support student overall growth.Attend school events and participate in meetings and training for the purpose of sharing information, implementing school initiatives, and addressing student needs.Identify local educational/vocational/career development programs and services and develop links with community programs. Veteran SupportIn collaboration with the service team, the Case Manager is responsible for developing and implementing client-defined, goal-oriented Housing Stability Plans, assessing the needs of referred households, utilizing VA and community resources to meet identified individual needs with the goal of stabilizing permanent housing in the shortest time possible.Coordinate referrals from outreach efforts; maintain a weekly housing list of all currently enrolled veteran households and those presumed eligible.Schedule initial intakes/screenings within 48-hours of referral.Complete request for payment in a timely manner for rent arrears.Maintain current information on community resources veteran and non-veteran specific.Attend meetings as necessary and represent Compass Housing Alliance Veteran Services Program. Guidance & AdministrationAssist program team members with ongoing continuous quality improvement to enhance program operations, including problem solving, helping to develop program systems or procedures, or participating in or facilitating team workgroups and agency workgroups related to job focus.Assist with the onboarding of new Housing Case Managers (mostly at hired site but not limited to this location).Serve as a leader to other Housing Case Managers in the agency, especially those at level I.Provide onsite guidance, instruction, and leadership to program team members to help create a cohesive team environment.Assist in the development of housing stability and case management policies and procedures.Communicate and train others on housing and case management policies and procedures.Ensure that knowledge is shared and embedded across the agency.May be assigned as a trainer in agencywide training related to job focus (such as Insights, Case Management, Motivational Interviewing among others). This may include the development of new modules or updates to existing training.May be required to assist management in running monthly, quarterly, and/or annual reports and conducting metrics analysis (e.g., HMIS).May assist with the interview and selection process of new hires.May lead for monthly housing case manager department (Emergency Services/Housing Services) meetings.May be assigned as the point of contact for such things as the ES Vouchers – single point of contact with outside agency – this includes coordination with that agency.May assist in completing quarterly evaluations for volunteers and/or interns (such as AmeriCorps).May assist in the development of leadership skills in volunteers and/or interns by allocating and delegating responsibilities that will increase and develop competencies. Guide and assist as they take on these roles. LeadershipAdvance diversity, equity, and inclusion in all aspects of the work. All employees are expected to make efforts in their work and in their conduct to advance diversity, equity, and inclusion at every level.Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate.Work as a team in remaining current with available housing resources and sharing housing resources with other agency housing case managers.Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor.Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of this position.Site responsibility when program management is not present. SUPERVISORY RESPONSIBILITIES None KNOWLEDGE, SKILLS, AND ABILITIESTeam player who is resourceful, proactive, and comfortable working with diverse populations.Demonstrated ability to perform job duties within the context of complex regulations and definitions and to complete extensive technical documentation.Working knowledge of the following evidence-based practices: harm reduction, motivational interviewing, and strengths-based case management.Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness.Demonstrated knowledge of best practices in de-escalation, crisis intervention and stabilization skills.Demonstrated ability to maintain a caseload, provide case management, crisis counseling, advocacy, and referral services to guests.Ability to enter data accurately; create log entries and case notes; prepare written reports and generate statistical reports.Ability to set and maintain boundaries in a professional manner.Ability to follow agency policy and procedures to maintain safety and security within the facility.Promote a team environment that values, encourages, and supports differences.Ability to work in fast-paced environment with frequent interruptions and crisis situations.Majority of work centers on direct case management services and procedures that require a high degree of confidentiality, tactfulness and respect for clients form a variety of economic and ethnic backgrounds.Record keeping skills; ability to obtain and maintain accurate, detailed and confidential notes and client files specific to program requirements.Ability to motivate, enthuse, inform, and develop others to improve capability levels within the team.Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills.Sensitive to and able to communicate and work effectively with individuals from diverse economic circumstances, cultural and ethnic backgrounds, physical and mental abilities, sexual orientations and develop awareness around the impact of intersectionality of these variables.Model sound interpersonal boundaries and emotional intelligence.Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions.Strong problem solving, time and project management skills are required to be successful in this role.Ability and aptitude with technology necessary for successful day-to-day functioning in business environment including various databases, Microsoft Office Suite including Word, Excel, Outlook, etc., and Internet technology. EDUC

Job Description:\n\nDescription: ABOUT THE POSITION: The Housing Case Manager provides trauma-informed services to individual program participants, many of whom have multiple barriers (i.e., mental health, substance use disorder, chronic health conditions, frequent contact with law enforcement, etc.), so that secure, stable, and permanent housing may be achieved and/or maintained. This service includes assessment, documentation, information and referral, goal setting, direct advocacy, cooperative case planning, and coordination of services. The Case Manager assists and empowers participants to make necessary connections with the community and providers to stabilize and improve the quality of their lives. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE PROGRAM: Our home in South Lake Union provides 72 units of housing for individuals and families who have formerly experienced homelessness and housing insecurity. On-site amenities include a children’s center, outdoor play area, shared community room and case management. This building offers 1, 2, and 3-bedroom units. ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families and communities for health, justice and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives To learn more about the agency visit . LOCATION: South Lake Union Neighborhood (Seattle, Wa) REPORTS TO: Program Manager FLSA STATUS: Non-Exempt SCHEDULE: 10:30am-7Pm Monday-Friday; weekly staff meeting Tuesdays at 1pm MEAL SCHEDULE: unpaid (30 minutes) SALARY RANGE: $29.87 per hour (level I) ESSENTIAL DUTIES AND RESPONSIBILITIES This role may be required to perform any duties as determined by program management to meet program specific needs. Other duties, responsibilities, and activities may change or be assigned at any time with notice. Engagement & AssessmentProvide trauma-informed case management utilizing motivational interviewing and strength-based techniques to assigned participants.Engage professionally and compassionately with participants in all settings and environments.Write clear, objective, and accurate case notes of significant interactions in participant files, including stability plans, measurement scales, leases, and all other required forms and paperwork including logs, records, reports, and statistics, as requested.Perform documentation (following DAP protocol) and input data in the Clarity Homeless Management Information System (HMIS) and other organizational data and case management systems. Identify barriers and steps necessary to overcome obstacles to successful program participation. Hoarding and housekeeping support and interventionsAssess participant histories and resource/support needs (e.g., food, health, transportation, CPS APS engagement etc.) and opportunities (e.g., family, friends).Screen individuals for program eligibility (this may include collaboration with referring agencies). Complete a needs assessment, services acknowledgment, and orientation to the program.Assess eligibility for permanent housing resources, such as deposit/move-in financial assistance, rapid rehousing, affordable housing, and permanent supportive housing.Develop a plan with Program Manager to utilize flexible program-based participant relocation and assistance funds in a way that emphasizes equitability not equality.Identify need for interim or bridge housing, link as requested and available.Establish goals and objectives, monitor achievements through regular meetings and case consultations with referral partners, as needed or required contractually.Provide information, referrals, and direct advocacy as needed, utilizing both internal and external resources. (landlords, rental assistance, Veteran programs, supportive guidance on housing selection)Link participants with services intended to address significant barriers to housing stability, such as mental health services, chemical dependency services, primary health services, legal services, Veteran support services, employment and/or educational supports for adults and youth (where applicable).Build and maintain positive relationships with a network of community providers and services to address and advocate for participant needs. In supporting housing stability and retention, work with property management, supervisor and participants in successful tenancy practices and resolutions.Work with program management on situation assessment and follow-up. Work with supervisor to devise and implement corrective action plans for participants failing to meet goals.May be required to assist management in running monthly, quarterly, and/or annual reports (e.g., HMIS).Daily activities are varied, and the day may be interrupted by emergencies or other daily events.Mediate conflicts provide de-escalation and crisis intervention. Model appropriate problem solving. Refer to appropriate services as needed.Provide milieu management as well as support to the program and operations team in daily operations of the facility.In coordination with program management, develop and facilitate life skills trainings and other relevant workshops.Develop and implement community programs supporting housing stability, wellness, and promote meaningful daily activities for participants, which could include groups, classes, workshops, and special events with the support of the Program Manager.Dependent on your work site, certain responsibilities will be prioritized by the Program Manager to meet the needs and funding requirements.Attend community meetings such as CEA, Veteran meetings, or other community services to represent Compass Housing Alliance in helping people obtain housing. LeadershipRecognize the value that different perspectives and cultures bring to the organization.Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate.Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor. Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of this position.Work as a team in remaining current with available resources and sharing resources with other agency case managers. SUPERVISORY RESPONSIBILITIESNone KNOWLEDGE, SKILLS, AND ABILITIESAbility to remain flexible to handle the crisis of the day. Ability to manage multiple priorities in a dynamic environmentCollaborate with property management and program staff to address lease compliance issues, mediate conflicts and develop strategies to prevent eviction. This includes creative corrective action plans to support stability.Manage difficult interpersonal situations effectively.Experience and knowledge working with vulnerable populations such as Veterans, Seniors, people with different abilities and families with children including immigrant and refugee experiences.Demonstrated ability to maintain a caseload, provide case management, crisis counseling, advocacy, and referral services to participants.Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability.Demonstrated knowledge of best practices in de-escalation, crisis intervention and stabilization skills.Ability to follow agency policy and procedures to maintain safety and security within the facility.Ability to work in fast-paced environment with frequent interruptions and crisis situations.Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities.Working knowledge of the following evidence-based practices: harm reduction, motivational interviewing, and strength-based case management.Ability to enter data accurately. Create log entries and case notes. Prepare written reports and generate statistical reports.Ability to set and maintain boundaries in a professional manner.Promote a team environment that values, encourages, and supports differences.Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills.Relate openly and comfortably with people from all backgrounds while valuing different points of views. Model sound interpersonal boundaries and emotional intelligence. Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions. Strong problem solving, time and project management skills are required to be successful in this role. Aptitude for learning new technology skills with Microsoft products and other internet-based software. Ability to learn new functions on office equipment and devices (printer, scanner, projector, mailing machine, copier). EDUCATION AND/OR EXPERIENCEA minimum of 2 years’ experience in a social/human service setting related to housing and homelessness, required.Experience and education that demonstrates competency with issues of housing instability, mental health, substance use, sexual assault and/or domestic violence, preferred.Awareness and/or training around belonging, compassion, and meeting people where they are, preferredExperience working in an environment where language may be a barrier, preferred.Fluent reading, writing, and understanding skills in English, required.Current WA State Food Handlers Permit, preferred (If not current, will be sponsored within 1-month of hire). Certain positions will require driving duties. Driving related qualifications include Valid WA driver’s license, proof of car insurance, and a driving record that meets Compass standards.Work experience is a key factor for success in this role. In addition, success in this role requires a passion for knowledge and drive for continuing professional development or education. A degree in a related field would be a complement to the required experience. Both work experience and education are evaluated in determining the likelihood of success in this role.Requirements: PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, use hands to finger/ handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift and/or carry supplies up to 20 pounds. Work takes place in a supportive/emergency housing/social services environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required.Travel to program sites and meetings outside the office and around the county may be necessary.Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings. In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at . WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be in close proximity to the people we serve. Employees can reasonably be anticipated to come in contact with hazardous chemicals, blood borne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment. This position is not eligible for remote work, it requires onsite work only. Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy. However, please be aware that in our housing facilities, some residents may choose to utilize their own private surveillance equipment within their units.

Job DescriptionDescription: Days Off: Wednesday, Thursday Shift: Night (11:30pm - 8:00AM) Shift Differential: $1.00 per hour in addition to hourly wage Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: We are looking for energized and passionate Residential Counselors to manage basic day-to-day operations at our Permanent Supportive Housing Projects. Residential Counselors assist the individuals living in our supportive housing with their daily needs, with special emphasis on challenges related to severe and persistent mental illness and substance use disorders. MAJOR DUTIES AND RESPONSIBILITIES: • Interact with residents in the general milieu and common areas., • Assist clinical staff in the coordination of services to residents; contact residents' outside service providers as necessary., • Assist clinical staff in engaging residents through creative, resourceful strategies that build trust and confidence., • Assist clinical staff in the initiation, facilitation and promotion of on-site activities, therapeutic support groups, outings and community meetings., • Manage all building operations in the absence of other project and clinical staff as assigned., • Operate all functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems., • Maintain safety and security by monitoring all general access areas and enforcing project rules., • Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems., • Write significant events involving residents and building operations activities in a daily log; read log daily., • Assist with room turnovers, new resident leasing and orientation; rent collection and facilities inspections., • Respond to resident complaints., • Work cooperatively with clinical and maintenance staff sited at the project and with visiting providers; refer residents to clinical and other staff as necessary, • Initiate appropriate response to maintenance requests., • Participate in staff meetings and trainings., • Assist with other property management functions as assigned., • Basic understanding of homelessness and various characteristics of homeless adult population., • Ability to communicate and work effectively with staff from various backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors., • BA degree in social or behavioral science., • Residential property management experience., • Experience with the challenges of mental illness and substance use. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Days Off: Thursday, Friday Shift: Swing Shift Differential: $0.50 per hour Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: We are looking for energized and passionate Service Coordinators to manage basic day-to-day operations at The Gateway. Service Coordinators are tasked delivering these critical survival services as part of a large team, all of whom are committed to serving our most vulnerable citizens. MAJOR DUTIES AND RESPONSIBILITIES: • Maintain order and communicate/enforce agency rules and policies., • Intervene in client crises (medical, mental health, interpersonal)., • Initiate and maintain appropriate social interactions with clients., • Monitor dorms, bathrooms and dayrooms to maintain safety and security of clients and premises., • Consult with other staff and/or outside agencies as needed regarding client issues and needs., • Provide information on social/health services and procedures (in-agency and outside agency) to clients., • Refer clients needing more extensive services to specialized program staff or to outside services, when appropriate., • Screen referrals from other agencies., • Work with and support community volunteers who volunteer during shift., • Actively participate in staff meetings and in-service trainings., • Assist with the preparation, organization, serving and cleanup of food service scheduled during shift., • Maintain order and cleanliness of work area., • Recruit and supervise client volunteers for regular volunteer tasks., • Work scheduled hours at shelter stations and/or milieu coverage and perform all duties of those areas., • Monitor and ensure the return of all towels, blankets and other DESC property issued to clients., • Register clients and document services provided during shift hours, in accordance with established procedures., • Monitor day rest clients., • Assist with transition from nighttime shelter to day program activities, such as morning cleanup., • Observe client behaviors in the area surrounding the shelter, and intervene when necessary to discourage loitering, fighting, use or sale of drugs and alcohol, and other uncivil or illegal behaviors., • Provide assistance to homeless people and others who are experiencing crises caused by mental illness and/or excessive drug/alcohol consumption., • Provide information about and referral to other services available in the community to homeless people and others in need., • Basic understanding of homelessness and various characteristics of homeless adult populations., • Ability to communicate and work effectively with staff from various backgrounds and disciplines., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Days Off: Saturday, Sunday Shift: Office Day Insurance Benefits: Dental, Life, Long-term Disability, Medical Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: As DESC continues to grow in size and complexity, the Senior Manager of Data and Analytics will shape and implement DESC’s data collection, reporting, analysis and evaluation efforts, coordinating efforts across all programs. This position will work closely with the Program Leadership and administrative teams to identify and prioritize work and lead a team of analysts. This includes supporting billing analysis, report/dashboard development, and research to provide management with data for use in evaluating program and policy objectives. The data and analytics team is also responsible for Medicaid and other healthcare billing processes and developing validation and auditing tools to support program management. MAJOR DUTIES AND RESPONSIBILITIES DATA EVALUATION & ANALYSIS: • Analyze service and business data to guide the agency’s budget and policy decisions., • Coordinate work and agency requests with Software Development and Contracts team managers., • Develop and update web reports and data tracking dashboards., • Organize and coordinate ad hoc analyses to detect trends, correlations, or any other patterns in service and financial data pertinent to agency operations., • Work collaboratively on multidisciplinary teams to review and analyze data at an agency-wide level, and to help develop best presentation of the data for consumption across the organization., • Develop new performance metrics and dashboard system to track contract and outcome requirements, as well as supporting new policy and procedures., • Work collaboratively with the Contracts team, Business Planning Manager, and direct service teams to establish program data requirements and collection methods., • Assure that key deliverables provide validated and timely information that is understandable and relevant to the business objectives of each project., • Conduct performance analysis of programs and suggest system improvement strategies as it relates to client services., • Analyze program performance data to guide the agency’s budget and policy decisions., • Help develop and maintain a QA/QI program., • Develop recommendations for adopting new, modified or revised policies and procedures, new performance metrics, or other strategies to address any issues., • Work collaboratively with our IS department to implement and improve data collection processes around the organization., • Provide direction and supervision of a team of data analysts, • Responsible for overall management of the team, including budgetary oversight and personnel management., • Prioritize team’s work and focus based on business needs., • Review work products to ensure quality and consistency of content., • Conduct scheduled performance reviews., • Participate in external agency committees or workgroups., • Comply with all agency policies and procedures, relevant Washington Administrative Code, RCWs, HIPAA Privacy Rules and King County Behavioral Health Division policies and procedures., • Attend and participate in relevant team meetings, agency sponsored trainings and all-staff meetings; and, • Bachelor's degree in quantitative science, computer science, related field, or equivalent experience: advanced degree a plus., • 4 years' highly relevant paid work and management experience., • Demonstrable expertise in SQL development, including manually writing complex views and queries., • Knowledge of health equity and organizational change principles., • Strong analytical, planning, and data reporting skills., • Proven ability to influence & gain buy-in at multiple levels and across division of internal and external stakeholders., • Ability to organize and coordinate work efficiently; prioritize workload, work under pressure with tight timelines and changing priorities., • Initiative and creativity in problem solving and system development., • Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for clients., • Degree in social or behavioral sciences., • Master's or Doctoral degree in analytic or computer sciences., • 2+ years of experience as a software developer., • Experience working in the healthcare field., • Experience working in administration/coordination in a human services or affordable housing setting., • Previous experience with non-profit or social service agencies., • Experience working with individuals who are homeless, mentally ill, and/or use substances., • Python programming experience., • Web development experience; HTML, CSS, PHP, JavaScript., • Experience with Apache or other HTTP servers, GitHub, and Linux., • Cloud experience (A.W.S, Azure, Google Cloud Platform)., • Experience with object-oriented programming. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply

Job Description Job description Safe, habitable, and affordable housing is a basic need. The Urban League of Metropolitan Seattle (ULMS) Housing Department provides direct service programs and resources to individuals and families through shelters, transitional housing, rental assistance, and homeownership programs. The Homeless Outreach Coordinator is responsible for providing outreach and referral services specifically to homeless individuals and families of color and connecting them to internal and external services to transition them from the street into safe affordable shelter. This role plans events, gives presentations, and utilizes other effective marketing tactics to increase trust, aid the homeless, and refer them to the ULMS Intake process. This position provides case management and support to program participants. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • 2 years direct experience working with individuals who face challenges and barriers including homelessness, • High school diploma or equivalent, • Demonstrates cultural competency and sensitivity to the needs of adults with multiple challenges, • Excellent oral and written communication skills, • Proficiency in MS Office Word, Excel, Outlook, • Ability to interact with a wide variety of audiences, • Ability to work independently with limited supervision, • Strong organizational skills and ability to multi-task ** Most Benefits will take effect on the 1st of the month following a 60-day waiting period • Medical - $11,176.08 per year, • Dental - $540 per year, • Vision - $65.04 per year, • Group Life & ADD - $41.70 per year, • Employee Assistance Program - ~$57.60 per year, • 403(b) retirement - $100 per month, • Health & Fitness Benefit - $419.88 per year, • LinkedIn Learning Account, • Professional Development Funds up to $1500 per year for approved professional development activities Paid Time Off • ~ 3.5 weeks of PTO accrued annually during first 24 months of employment, • 8 annual personal holiday/health and wellness days*, • 11 paid holidays WA State Paid Family & Medical Leave 0.8% of salary - 100% employer paid Workers Compensation Coverage - ~$436.80 - ~$3,993.60 per year (depending on class code) Taxes 9.8% of salary At Urban League of Metropolitan Seattle, we dont just accept difference we celebrate it, we support it, and we thrive on it for the benefit of our employees, our program participants, and our community. ULMS is proud to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factor.

Job Description JOB TITLE: Business Manager DEPARTMENT: Admin REPORTS TO: President/CEO BFOQ: Christian / Faith Aligned STATUS: Non-Exempt ORGANIZATION: Bread of Life Mission is a non-denominational, Christian, social services organization, which provides critically needed goods and services to the homeless, poor, and needy of Washington State without regard to race, color, sexual orientation, creed, national origin, or religion. SUMMARY OF POSITION: Bread of Life Mission’s Business Manager (BM) is responsible for overseeing Bread of Life Mission’s (BOLM’s) business operations while providing strategic and hands-on leadership for human resources functions. This role ensures operational efficiency, financial stability, and a positive, compliant workplace culture. The Business Manager works closely with leadership to align people, processes, and performance with organizational goals. The BM will provide supervision and oversight to ensure safe BOLM facilities, vehicles, and phone and IT systems. DUTIES AND RESPONSIBILITIES: * Uphold, promote, and encourage, in word and deed, desired organizational culture and core values; purposefully seed to establish and maintain a culture that affirms and advances BOLM’s mission statement, vision, and values. Business and Finance * Manage all daily financial transactions, reconcile bank and credit card statements, generate financial statements, and process bi-weekly payroll and ensure tax compliance. * Collaborate with the CEO and department heads to develop an annual budget, developing reports to keep them informed of spending. * Responsible for departmental budget development, fiscal management, and working with contracted vendors. * Manage budgets, financial planning, forecasting, and cost control. * Analyze business performance data and prepare reports for leadership and the board. * Manage vendor relationships, contracts, and operational resources. * Work with the CEO to ensure the mission is insured adequately and manage the relationship with our insurance company. * Participate in timely and accurate reporting according to BOLM needs and expectations, keep CEO informed and demonstrate commitment to open communication to fully participate in organizational problem-solving, decision-making, and strategic planning. Human Resources * Responsible for overseeing all aspects of staffing, including hiring, evaluating, discipline, and dismissal. * Responsible for staying informed and in compliance regarding equal employment, local, state, and federal regulations. * Oversee payroll coordination, benefits administration, and compensation practices. * Work collaboratively with the executive team to coordinate staff training, development, and performance evaluations. * Ensure support of department heads in recruiting, interviewing, selecting, and hiring staff. * Collaborate with the CEO to ensure BOLM has appropriate compensation, benefits, recognition, and work-life balance for employees. * Responsible for ensuring employee safety and health programs and Worker’s Compensation. * Responsible for employee relations, including relationships of employees with the organization and with each other. Also includes policies, investigations, employee relations, and employee rights. Facilities * Collaborate with CEO and Program Director to define goals, objectives, and best practices for all facilities and shelter processes, ensuring grant compliance and organizational alignment as appropriate. * Responsible for budget development, fiscal management, and working with contracted vendors. * Ensure that all facilities are in good repair and that BOLM meets all OSHA requirements. * Establish and maintain schedules and procedures for health and safety inspections of facilities. * Supervise and coordinate with staff to develop and carry out a preventative maintenance schedule for all equipment and facilities, including the routine inspection of all smoke detectors and alarms. * Oversee the fire drill and emergency evacuation procedures and schedule practice drills appropriately. * Establish and maintain standard operations procedures (SOPs) to define clear and consistent expectations and promote effective operations. * Responsible to ensure that the BOLM fleet is safe, clean, operational, and maintained in accordance with BOLM policies. Supervise all drivers, develop maintenance schedules, complete, and submit accident reports, and maintain all records. * Conduct and attend meetings and perform other related duties as requested. * Lead and participate in devotions, prayer, teaching, or Bible study with staff and program participants. * Work collaboratively with community and government agencies. * Special projects as assigned. CORE COMPETENCIES: * A solid, mature, and credible Christian witness and lifestyle that exemplifies Christ in character and actions, modeling servant-leadership. * Have a personal relationship with Jesus Christ and be able to share the gospel with others through words and deeds. * Wise and adept at managing budgets and resources. * Understand how metrics can be used to monitor the success of BOLM programs in both outputs and outcomes. * Able negotiator with good project management skills. Good supervision skills, able to train others, providing support and ensure quality service is provided while outcomes/objectives are met. * Proficient in QuickBooks Online and Microsoft Office Professional, donor database software, desktop publication, social media, and internet. * Capable of handling numerous tasks, while meeting deadlines. * Possess excellent interpersonal skills, verbal, and written communication skills with a professional demeanor. * The ability to think strategically and lead effectively, while serving others * Highly ethical, trustworthy, and professional. * Organized with good analytical and decision-making abilities. * Level-headed, purposeful in reactions, proactive problem-solver. Gather information before making decisions that are sound and aligned with BOL philosophies and core values. * Able and willing to interact with shelter guests in a compassionate and respectful manner. * Knowledgeable and empathetic to the needs of the poor. * Able to maintain a positive, professional, Christ-like manner with all donors, staff, guests, and volunteers. * Agrees with and carries out responsibilities in accordance with the Mission’s policies that are included in Bread of Life Mission Directives, Code of Conduct, Statement of Faith, and Mission Statement. Willingly sign a confidentiality agreement. * Write concisely and organize content clearly; pay strong attention to details and accuracy. * Effective planner and organizer. Able to think conceptually. * Adaptable, resilient, and calm under stress. * Continuous learner. * Valid WA state driver’s license and insurance, with the means and ability to travel in Seattle and the surrounding area to meet with donors. EDUCATION/EXPERIENCE: * Bachelor’s degree in Business Administration, Human Resources, Management, Accounting, or related field. * Five (5) + years responsibility in a leadership role * Comprehensive knowledge of accounting processes. * Effective in researching and analyzing data. * Demonstrated knowledge of human resources. WORKING CONDITIONS/PHYSICAL FACTORS: * Work is performed in a typical interior office within an emergency shelter/transitional housing environment with occasional outside work required. * Must have a valid WA driver’s license and be able to operate a vehicle. * Must be able to lift up to 30 lbs. occasionally. * Work requires talking, standing, walking, sitting, pulling, pushing, reaching, crouching, carrying and other fine motor skills. * Requires occasional prolonged mental acuity working on a computer screen. REQUIREMENT: Bread of Life Mission is a privately funded 501(c)3 Christian ministry. It is the policy of Bread of Life to grant equal opportunities for employment to all qualified persons without regard to age, race, color, national origin, military, gender, genetic characteristic, marital status, unemployment, domestic violence, or any other applicable grounds prohibited by law. Our designated purpose is religious. We consider every position essential in the fulfillment of our ministry and Mission Statement. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must: * Be able and willing to share the Gospel and participate in the ministry activities of Bread of Life. * Subscribe to Bread of Life Statement of Faith and Qualifications for Employment upon hire and continuously while employed. * Adhere to the Bread of Life Employee Handbook. Powered by JazzHR cJ1hN1qqmo

Job DescriptionDescription: Department: DEAC Reports To: Peer Supervisor Schedule: 9:00 AM – 5:00 PM Days Off: Saturday, Sunday Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION The Peer Specialist is a member of a multidisciplinary team providing recovery-oriented support to adults experiencing severe and persistent mental illness, substance use challenges, and homelessness. This position supports daily operations at DESC’s Downtown Behavioral Health Clinic (DBHC), working in close collaboration with Peer Specialists, client volunteers, community volunteers, and the Peer Supervisor. Individuals in this role self-identify as having lived experience with mental illness, substance use, homelessness, or related recovery experiences, and use their personal recovery journey to model resilience, build trust, and empower clients. Peer Specialists carry a caseload of approximately 15 clients and work closely with internal and external teams to support engagement, stabilization, recovery, and overall wellness. MAJOR DUTIES AND RESPONSIBILITIES Drop-In Center & Program Operations • Support daily operations of the DBHC Drop-In., • Provide milieu support with a focus on bathroom/shower monitoring, and locker access for clients., • Monitor showers throughout the day and ensure all clients are out of the shower room by 2:30 PM., • Participate in scheduled opening and closing procedures., • Integrate personal lived experience into supportive interactions in a professional and intentional manner., • Provide person-centered, trauma-informed, harm-reduction-aligned support to adults experiencing mental illness, homelessness, and substance use., • Assist clients in accessing hygiene supplies, food, medical care, clothing, housing resources, and community services., • Model and teach skills related to ADLs, community living, and housing stability., • Plan, organize, and co-facilitate self-help, psychoeducation, and recovery-focused groups., • Encourage participation in groups, clinical appointments, programming, and wellness activities., • Participate as a member of an interdisciplinary team providing support, and client engagement., • Collaborate with DBHC staff, housing CSS, mental health clinicians, peer teams, and other DESC programs to support client goals., • Attend psychiatric consultations, clinical reviews, team meetings, supervision, care conferences and required trainings., • Document services, interactions, observations, and incidents in accordance with DESC standards and timelines., • Current Certified Peer Support Specialist (CPSS) or Certified Peer Support Specialist Trainee (CPSS-T) credential through the Washington State Department of Health or ability to gain certification within 60 days of hire., • Lived experience as a consumer of behavioral health services (mental health and/or substance use treatment) or be the parent or legal guardian of a child who has received behavioral health services., • Proof of successful completion of the Washington State Health Care Authority's Certified Peer Support Specialist Training prior to hire., • Experience working with individuals who are mentally ill, homeless, and/or using substances., • Interest or experience in engaging clients who may struggle with traditional service settings., • Ability to communicate and work effectively with people from diverse backgrounds., • Commitment to trauma-informed care, harm reduction, and respect for client autonomy., • Washington State Driver’s License and ability to drive small–medium passenger vans., • One or more years' experience in community-based behavioral health services or like industry serving a diverse client/participant population., • Two or more years’ experience leveraging personal peer story as a peer specialist., • Bilingual in Spanish and English., • Bicultural background and/or Qualified Minority Mental Health Specialist designation., • Work takes place in a high-activity drop-in and behavioral health environment., • Requires standing, walking, bending, and lifting up to 25 lbs., • Regular driving required., • Exposure to stressful or emotionally intense situations may occur. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job Description:\n\nDescription: ABOUT THE POSITION: The Housing Case Manager provides trauma-informed services to individual program participants, many of whom have multiple barriers (i.e., mental health, substance use disorder, chronic health conditions, frequent contact with law enforcement, etc.), so that secure, stable, and permanent housing may be achieved and/or maintained. This service includes assessment, documentation, information and referral, goal setting, direct advocacy, cooperative case planning, and coordination of services. The Case Manager assists and empowers participants to make necessary connections with the community and providers to stabilize and improve the quality of their lives. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE PROGRAM: Otto’s Place Enhanced Shelter removes barriers for individuals transitioning out of homelessness by combining overnight shelter with 24/7 on-site support services and intensive case management, behavioral clinician, including housing navigation. In addition to services, we offer 100 individual sleeping areas for male-identifying guests, meals, laundry, and service pets. This combination of shelter and services enables us to meet people where they are and build a supportive community to help people currently living in tents or encampments to move toward stability. Referrals are directed from the City of Seattle’s The Hope Team. ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. Compass Housing Alliance is a division of Lutheran Community Services Northwest (LCSNW) as of January 1, 2026. After years of affiliation and partnership, Compass and LCSNW are joined together as one organization aligned in our shared values: compassion, love, health, justice, and hope. By combining LCSNW’s network of health and human services and Compass’s expertise in affordable housing and emergency services, we can provide a holistic support to the communities we serve. LOCATION: Pioneer Square Neighborhood (Seattle, WA) REPORTS TO: Case Manager Supervisor FLSA STATUS: Non-Exempt SCHEDULE: Tuesday-Friday 9:30am-5:30pm & Saturday 8:30am-4:30pm; with monthly staff meetings on 1st Wednesday MEAL PERIOD: Paid (30-minutes) SALARY: $29.87 per hour (Level I) ESSENTIAL DUTIES AND RESPONSIBILITIES This role may be required to perform any duties as determined by program management to meet program specific needs. Other duties, responsibilities, and activities may change or be assigned at any time with notice. Engagement & AssessmentProvide trauma-informed case management utilizing motivational interviewing and strength-based techniques to assigned participants.Engage professionally and compassionately with participants in all settings and environments.Write clear, objective, and accurate case notes of significant interactions in participant files, including stability plans, measurement scales, leases, and all other required forms and paperwork including logs, records, reports, and statistics, as requested.Perform documentation (following DAP protocol) and input data in the Clarity Homeless Management Information System (HMIS) and other organizational data and case management systems. Identify barriers and steps necessary to overcome obstacles to successful program participation. Hoarding and housekeeping support and interventionsAssess participant histories and resource/support needs (e.g., food, health, transportation, CPS APS engagement etc.) and opportunities (e.g., family, friends).Screen individuals for program eligibility (this may include collaboration with referring agencies). Complete a needs assessment, services acknowledgment, and orientation to the program.Assess eligibility for permanent housing resources, such as deposit/move-in financial assistance, rapid rehousing, affordable housing, and permanent supportive housing.Develop a plan with Program Manager to utilize flexible program-based participant relocation and assistance funds in a way that emphasizes equitability not equality.Identify need for interim or bridge housing, link as requested and available.Establish goals and objectives, monitor achievements through regular meetings and case consultations with referral partners, as needed or required contractually.Provide information, referrals, and direct advocacy as needed, utilizing both internal and external resources. (landlords, rental assistance, Veteran programs, supportive guidance on housing selection)Link participants with services intended to address significant barriers to housing stability, such as mental health services, chemical dependency services, primary health services, legal services, Veteran support services, employment and/or educational supports for adults and youth (where applicable).Build and maintain positive relationships with a network of community providers and services to address and advocate for participant needs. In supporting housing stability and retention, work with property management, supervisor and participants in successful tenancy practices and resolutions.Work with program management on situation assessment and follow-up. Work with supervisor to devise and implement corrective action plans for participants failing to meet goals.May be required to assist management in running monthly, quarterly, and/or annual reports (e.g., HMIS).Daily activities are varied, and the day may be interrupted by emergencies or other daily events.Mediate conflicts provide de-escalation and crisis intervention. Model appropriate problem solving. Refer to appropriate services as needed.Provide milieu management as well as support to the program and operations team in daily operations of the facility.In coordination with program management, develop and facilitate life skills trainings and other relevant workshops.Develop and implement community programs supporting housing stability, wellness, and promote meaningful daily activities for participants, which could include groups, classes, workshops, and special events with the support of the Program Manager.Dependent on your work site, certain responsibilities will be prioritized by the Program Manager to meet the needs and funding requirements.Attend community meetings such as CEA, Veteran meetings, or other community services to represent Compass Housing Alliance in helping people obtain housing. LeadershipRecognize the value that different perspectives and cultures bring to the organization.Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate.Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor. Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of this position.Work as a team in remaining current with available resources and sharing resources with other agency case managers. SUPERVISORY RESPONSIBILITIESNone KNOWLEDGE, SKILLS, AND ABILITIESAbility to remain flexible to handle the crisis of the day. Ability to manage multiple priorities in a dynamic environmentCollaborate with property management and program staff to address lease compliance issues, mediate conflicts and develop strategies to prevent eviction. This includes creative corrective action plans to support stability.Manage difficult interpersonal situations effectively.Experience and knowledge working with vulnerable populations such as Veterans, Seniors, people with different abilities and families with children including immigrant and refugee experiences.Demonstrated ability to maintain a caseload, provide case management, crisis counseling, advocacy, and referral services to participants.Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability.Demonstrated knowledge of best practices in de-escalation, crisis intervention and stabilization skills.Ability to follow agency policy and procedures to maintain safety and security within the facility.Ability to work in fast-paced environment with frequent interruptions and crisis situations.Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities.Working knowledge of the following evidence-based practices: harm reduction, motivational interviewing, and strength-based case management.Ability to enter data accurately. Create log entries and case notes. Prepare written reports and generate statistical reports.Ability to set and maintain boundaries in a professional manner.Promote a team environment that values, encourages, and supports differences.Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills.Relate openly and comfortably with people from all backgrounds while valuing different points of views. Model sound interpersonal boundaries and emotional intelligence. Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions. Strong problem solving, time and project management skills are required to be successful in this role. Aptitude for learning new technology skills with Microsoft products and other internet-based software. Ability to learn new functions on office equipment and devices (printer, scanner, projector, mailing machine, copier). EDUCATION AND/OR EXPERIENCEA minimum of 2 years’ experience in a social/human service setting related to housing and homelessness, required.Experience and education that demonstrates competency with issues of housing instability, mental health, substance use, sexual assault and/or domestic violence, preferred.Awareness and/or training around belonging, compassion, and meeting people where they are, preferredExperience working in an environment where language may be a barrier, preferred.Fluent reading, writing, and understanding skills in English, required.Current WA State Food Handlers Permit, preferred (If not current, will be sponsored within 1-month of hire). Certain positions will require driving duties. Driving related qualifications include Valid WA driver’s license, proof of car insurance, and a driving record that meets Compass standards.Work experience is a key factor for success in this role. In addition, success in this role requires a passion for knowledge and drive for continuing professional development or education. A degree in a related field would be a complement to the required experience. Both work experience and education are evaluated in determining the likelihood of success in this role.Requirements: PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, use hands to finger/ handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift and/or carry supplies up to 20 pounds. Work takes place in a supportive/emergency housing/social services environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required.Travel to program sites and meetings outside the office and around the county may be necessary.Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings. In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at . WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be in close proximity to the people we serve. Employees can reasonably be anticipated to come in contact with hazardous chemicals, blood borne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment. This position is not eligible for remote work, it requires onsite work only. Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy. However, please be aware that in our housing facilities, some residents may choose to utilize their own private surveillance equipment within their units.

Job Description This is a unionized position represented by Local 8 of the Office and Professional Employees International Union (OPEIU). Starting wage is $35.04 to $35.04 an hour. JOB SUMMARY The Housing Case Manager (HCM) supports Plymouth residents by working as part of an onsite permanent supportive housing (PSH) team that is committed to supporting the well-being of residents and assists in maintaining high quality service delivery based on the values inherent in Plymouth’s mission, the principles of cultural proficiency, the tenets of harm reduction and trauma-informed care, and the ‘housing first’ philosophy. Specific tasks related to this position (but are not limited to) include support residents in their housing stability in identifying their housing stability barriers, partnering with residents to create Housing Service Plans, providing care coordination and supportive services to residents to meet their plan’s goals. This position also ensures there is a staff presence in buildings all while fostering a sense of community. This position carries a designated caseload and is generally assigned to an individual Plymouth building but may be reassigned on a short- or long-term basis, based on business/service needs. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). Work Schedule: This position may work up to a 40-hour work week (based on FTE), and at times requires working weekday evenings and one weekend day along with the willingness to work select holiday mornings. ESSENTIAL JOB FUNCTIONS (Responsibilities, accountabilities, and competencies; may not include all duties of this job) Supportive Services • In collaboration with each resident, develops and maintains a Housing Service Plan, which outlines goals that address transition needs and long-term housing stability needs of the resident in their new residence, • Maintain extensive working knowledge of resources available to residents within Plymouth as well as public benefits and community organizations, ensuring that tenants access resources to the greatest extent possible., • Assists residents in scheduling appointments, arranging transportation, or transporting residents in Plymouth vehicle or rented vehicle to appointments; and accompany residents to appointments as appropriate, • Advocate, consult and collaborate with community providers to ensure continuity of care., • Assists residents in moving into and/or out of their Plymouth housing as needed, following Plymouth policy and procedures., • Mediates conflict using de-escalation and other techniques., • Intervenes in crises, responds to emergencies, and initiates action as required, including contact with emergency response systems while focusing on the tenets of harm reduction and trauma-informed care., • Assists with resident complaints and concerns, escalating them to the Residential Services Manager (RSM) as needed., • Attends and participates in scheduled supervision and team meetings to discuss resident issues and general program issues and goals., • Practices a cooperative work approach and promotes teamwork among co-workers and community partners; collaboration includes supporting community events and proactively aligning with building team on resident strategies, • Collaborate with other Plymouth Housing Departments and/or participate in committees or workgroups as appropriate., • Provide backup to other Social Services staff in other buildings as needed, or backup front desk coverage on a regular or intermittent basis., • Work to the standard and requirements of the service program agreements, including program goals relating to residential stability; eviction prevention; enhanced income/skills and self-determination., • Maintains all database records and other required documentation in an accurate and timely manner including, by not limited to daily activities, progress notes, changes in resident status, etc. Follows strict confidentiality to protect resident’s private data., • Ensure significant events involving residents and building operations activities are recorded accurately in daily log and all necessary information during shift, reads log daily at start of shift; maintains and or assists with other program documentation as needed, .i.e., Incident Reports, and tenant satisfaction surveys, • Records and maintains financial documentation as required for Plymouth credit card purchases on Resident behalf., • Follow program and agency policies and procedures. Provide input to program policies, procedures, and goals, as requested. Read materials as requested. ., • Coordination with internal departments on activities, meetings and collecting resident information. ESSENTIAL JOB QUALIFICATIONS (Any equivalent combination of knowledge, skills, abilities, education, and experience): Education: BA/BS degree in a human service field. Advanced education can be substituted for experience and/or years of experience can be substituted for the required degree. Experience: Minimum of two (2) years of experience working with homeless and low-income individuals, including persons living with mental and physical illnesses, chemical dependency/addictions, disabilities, HIV/AIDS. Licensure/Certification: Valid Washington State Driver License and insurable driving record. Knowledge, Skills and Abilities: • Excellent written and verbal communication skills., • Solid organizational and time management skills with ability to prioritize effectively and meet deadlines in a professional manner., • Self-motivated and ability to creatively problem solve., • Ability to develop and sustain successful relationships with tenants, community agencies and resources,, • Empathic patience with individuals who are heavily impacted by addiction, mental health concerns, and trauma., • Demonstrated ability to work effectively under stressful conditions with people of varying socioeconomic backgrounds, sexual orientations, and ethnic diversity., • Ability to be flexible, supportive and to work cooperatively with co-workers as a member of a diverse team., • Demonstrated leadership and teaming experience resulting in accomplishing tasks and goals., • Proficient and experienced with Microsoft Office applications, particularly Word, Excel, and Outlook. Must be able to work efficiently and effectively with customized databases and technology, and conduct Internet research. Desired Qualifications:

Job DescriptionDescription: Shift: Variable. Day shift: 7am-3:30pm, Swing shift: 3pm-11:30pm, Night shift: 11pm-7:30am Shift Differential: $1.00 per hour for Night Shift & $0.50 per hour for Swing Shift Benefits: Employee Assistance Program (EAP), Safe & Sick Time, Retirement Plan Supervised by: CSC Clinical Supervisor About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. About CSC: The Crisis Solution Center (CSC) is a temporary residential treatment facility that is open 24 hours per day, 7 days per week, including holidays. The CSC provides stabilization services for individuals, ages 18 and older, experiencing a behavioral health crisis, substance use crisis, and a post-overdose crisis. The CSC has two project components, the Crisis Diversion Facility (CDF) and the Crisis Diversion Interim Services (CDIS). The Crisis Diversion Facility (CDF) is a 16-bed non-smoking facility that offers an alternative option for first responders to divert individuals from jails and hospitals. The facility accepts individuals 24 hours per day, 7 days per week, and has a 72-hour maximum length of stay. The Crisis Diversion Interim Services (CDIS) is a 30-bed non-smoking facility co-located with CDF. Individuals may be referred from CDF to CDIS for continued support in their stabilization as this is an up to 14-day stay. JOB DESCRIPTION: The On-Call Support Staff works under the direction of the Clinical Supervisor or Project Manager and acts as a member of a multi-disciplinary team. The team is responsible for providing a welcome and supportive environment to adults who are experiencing a behavioral health crisis, substance use crisis or experienced an opioid overdose. This position offers support to the team on completing 15-minute wellness checks, watching security cameras, and serving meals/snacks to the clients. MAJOR DUTIES & RESPONSIBILITIES: • Maintain safety and security of the CSC by monitoring security cameras, answering telephone calls, and completing 15-minute wellness checks., • Respond to emergencies and initiate the appropriate response including contacting emergency-response systems as needed., • Maintain order and cleanliness of the work area., • Re-make beds and clean the cubicles after a client discharges from the facility., • Work scheduled hours at stations and/or milieu coverage and handle all duties of those areas, including meal services and clean up., • Document client interactions and other shift occurrences as needed and as directed., • Interest in working with individuals experiencing mental and/or substance use disorders who are experiencing a crisis., • Ability to work effectively with an interdisciplinary team., • Ability to work effectively in a fast-paced work environment., • Ability to be timely, dependable, and reliable in attendance., • Engage in de-escalation skills, crisis intervention, and stabilization., • Follow all Crisis Solution Center procedures as well as DESC ethics policies in maintaining appropriate client-staff interactions., • Attend a 2-week onboarding process upon hiring and attending full day of mandatory training during employment., • Be reasonably available to accept on-call shifts with less than 24 hours' notice during day/swing/night shift hours. Must work a minimum of 15 hours per month or two 7.5-hour shifts., • Maintain current contact information with supervisor, including phone, email, text, etc., • Once a shift is accepted, it is expected that the shift is worked from start to finish, except in extraordinary circumstances that must be communicated with a supervisor., • Attend to work responsibilities while on duty and limit personal phone calls and other interruptions to break times except for emergencies., • Active Washington State Department of Health license or credential: including but not limited to SUD-T, CNA, RAAC, AAC, LAAC, LPN, etc. PREFERRED QUALIFICATIONS: • Two years’ experience working with homeless adults experiencing mental and/or substance use disorders., • Experience working in social services. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds, and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Days Off: Friday, Saturday Shift: Swing (3:30-12am) Shift Differential: $0.50 per hour Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: We are looking for energized and passionate Residential Counselors to manage basic day-to-day operations at our Permanent Supportive Housing Projects. Residential Counselors assist the individuals living in our supportive housing with their daily needs, with special emphasis on challenges related to severe and persistent mental illness and substance use disorders. MAJOR DUTIES AND RESPONSIBILITIES: • Interact with residents in the general milieu and common areas., • Assist clinical staff in the coordination of services to residents; contact residents' outside service providers as necessary., • Assist clinical staff in engaging residents through creative, resourceful strategies that build trust and confidence., • Assist clinical staff in the initiation, facilitation and promotion of on-site activities, therapeutic support groups, outings and community meetings., • Manage all building operations in the absence of other project and clinical staff as assigned., • Operate all functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems., • Maintain safety and security by monitoring all general access areas and enforcing project rules., • Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems., • Write significant events involving residents and building operations activities in a daily log; read log daily., • Assist with room turnovers, new resident leasing and orientation; rent collection and facilities inspections., • Respond to resident complaints., • Work cooperatively with clinical and maintenance staff sited at the project and with visiting providers; refer residents to clinical and other staff as necessary, • Initiate appropriate response to maintenance requests., • Participate in staff meetings and trainings., • Assist with other property management functions as assigned., • Basic understanding of homelessness and various characteristics of homeless adult population., • Ability to communicate and work effectively with staff from various backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors., • BA degree in social or behavioral science., • Residential property management experience., • Experience with the challenges of mental illness and substance use. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Since 1972, Therapeutic Health Services (THS) has provided evidence-based, culturally appropriate and compassionate behavioral health treatment, programs and services for children, youth, and families with substance use and mental health disorders. We are on the frontlines: • Fighting the region’s opioid epidemic, • Providing behavioral health support for those experiencing homelessness, • Lowering barriers to behavioral health for youth and adults who have had challenges accessing quality care, • Specialists in serving the needs of the BIPOC and LGBTQIA communities We offer the following benefits to full and some part-time staff: • Employer paid medical/dental/vision insurance packages., • Employer paid life insurance, • 12 accrued vacation days for year one, up to 20 days in subsequent years, • 12 days sick leave accrual per year, • Mental Health Day, • 1 Personal Day, • 12 Paid Holidays, • Flexible Spending Plan, • 403(b) Retirement plan, • Employee Assistance Program, • Training Allowance/License Reimbursement, • We are also a Second Chance Employer Requirements: • Provides on-site brief intervention, de-escalation and crisis management and recovery support at designated LIHI-operated Tiny Home Village., • Becomes a visible, stable and accessible presence at assigned Tiny Home Village., • Through progressive engagement, works with Tiny Home Village residents to identify and begin to address mental health and substance use issues which may present barriers to long-term, stable housing., • Collaborates with on-site LIHI staff to respond to resident incidents and support resident compliance with Village rules and standards of behavior., • Offer individual and group counseling sessions while residents are in ideation (pre-enrollment) phase., • Performs Mental Health intake intakes/evaluations and collects and processes psycho-social data from residents for purposes of clarifying treatment goals and establishing preliminary diagnoses that may be required to access housing or other services., • Provide a warm handoff to THS staff for residents who wish to pursue formal Mental Health or Substance Use Disorder Treatment., • Master's degree in social service field required., • Current Washington State Counselor credential or current professional licensure is required. MHP credential preferred., • SUDP/T is a plus., • At least one year experience providing counseling, case management, and group services to individuals and their families., • Previous experience working with homeless or unstably housed individuals is a plus., • Ability to converse with and listen to people in many different settings, • Ability to use a computer and telephone, as well as other standard office equipment, • Frequently required to stand, walk, use fingers, hands, and arms, • Ability to occasionally push, pull, lift, and/or carry supplies up to 25 pounds, • Work takes place in a social services environment where long periods of sitting, working on a computer, navigating to various work areas, going up and down stairs or ramps, and standing may be required, • Travel to program sites and meetings outside the site and around the county may be necessary

Job DescriptionDescription: Days Off: Saturday, Sunday Shift: Office Day Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: The HOST SUD Case Manager is part of the multi-disciplinary team serving homeless adults experiencing severe and persistent mental illness and co-occurring disorders. The team prioritizes services to those who are highly vulnerable, lack service connections or other support, and are unwilling or unable to engage in traditional service models. The team works throughout the greater Seattle area to provide critical survival services and engagement with the ultimate goal of addressing acute mental and physical health needs, increasing stability, obtaining housing, and transitioning to long-term services. Referrals to this program will often include individuals with a history of substance use related struggles, including medical complications, overdoses, and legal involvement. Though individuals may not endorse substance use or behavioral health disorders, there often is visible evidence indicating such, including paraphernalia surrounding their immediate area, empty alcohol containers, and/or skin sores. The SUD Case Manager provides outreach, engagement, and ongoing services to a small caseload of homeless adults with severe & persistent mental health disorders and/or co-occurring disorders. This position requires a high degree of coordination and collaboration with other DESC programs as well as outside agencies to ensure successful transition of consumers to ongoing care. MAJOR DUTIES AND RESPONSIBILITIES: Outreach & Engagement • Provide outreach and engagement services as assigned, in office, on the streets, in shelters, encampments, DESC projects, and other community areas. On occasion services may be provided in outlying King County areas., • Interact with general client population, intervene in crisis situations with individual clients and screen clients for HOST eligibility when appropriate., • Develop and maintain cooperative relationships with current programs providing services for homeless and mentally ill persons., • Participate in community education regarding the needs of homeless clients with mental illness/co-occurring disorders, techniques of engagement and service provision., • Participate as a member of a multi-disciplinary team of clinical, outreach, medical, peer support, and substance use specialists to provide a variety of services focused on stabilization and transition to long-term behavioral health or other appropriate ongoing services., • Conduct needs assessments, intake evaluations, and mental health assessments. With client participation, develop service plans; facilitate linkages to housing, psychiatric and physical health care, financial benefits, and other support services to meet the individual's needs., • Assume primary responsibility for coordinating all aspects of clients' support and treatment plans. This includes coordinating survival services with a focus on access to food, shelter, and clothing; acquisition, retention, and stabilization of housing; acute and ongoing medical care, psychiatric treatment, benefit enrollment, criminal justice system coordination, and substance use treatment., • Advocate for clients' access to community resources and services, ensuring that clients' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care., • Prioritize crisis intervention with clients as needed. This may include de-escalation, outreach to emergency departments, and/or making referrals to the county Designated Crisis Response system., • Develop and maintain strong collaborative relationships with DESC staff and other service and resource organizations to ensure full continuity of care for clients., • Fulfill role of protective payee for some consumers on behalf of the agency, creating monthly budgets with consumers, distributing funds, and assisting with purchases. OTHER DUTIES AND RESPONSIBILITIES: • Participate in psychiatric consultation, supervision, program meetings, and in-service trainings; participate in clinical reviews and case conferences for clients on caseload., • Comply with the agency's clinical accountability policies and procedures; maintain timely and complete clinical records; participate in quality assurance reviews when assigned., • Comply with applicable program research and evaluation procedures. Support your clients with achieving and maintaining healthy living conditions. This can include but is not limited to attending care conferences related to living conditions, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff, participating in cleaning out clients’ units, and documenting barriers to maintaining healthy living conditions. Requirements: MINIMUM QUALIFICATIONS: • Relevant Bachelor’s degree in social work, psychology, or related behavioral science, OR, • A combination of 1 year of relevant paid work experience and demonstration of the ability to perform required job duties., • Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (AAC) or any other superseding credential., • Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs., • Knowledge of Recovery-focused, strengths-based work in mental health., • Knowledge of Harm Reduction strategies., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors., • Ability to communicate and work effectively with staff from various backgrounds., • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses., • Master's degree in social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health., • Ability to drive an agency or personal vehicle to conduct agency related business, including a current Washington State driver's license and insurable driving record., • Experience working with adults who are experiencing or who have experienced homelessness, have a mental illness and/or co-occurring substance use disorders., • Knowledge of de-escalation skills, crisis intervention & stabilization., • Bi-cultural background/experience., • Bi-lingual English/Spanish., • Strong knowledge of relevant community resources and methods for accessing them. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, stand, walk and go up and down stairs. The employee will be required to bend, stoop, kneel, and reach as well as lifting and/or carrying items weighing up to 40 pounds. The ability to operate computer hardware systems is also required. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Days Off: Friday, Saturday Shift: Day (7:30am - 4:00pm) Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: We are looking for energized and passionate Residential Counselors to manage basic day-to-day operations at our Permanent Supportive Housing Projects. Residential Counselors assist the individuals living in our supportive housing with their daily needs, with special emphasis on challenges related to severe and persistent mental illness and substance use disorders. MAJOR DUTIES AND RESPONSIBILITIES: • Interact with residents in the general milieu and common areas., • Assist clinical staff in the coordination of services to residents; contact residents' outside service providers as necessary., • Assist clinical staff in engaging residents through creative, resourceful strategies that build trust and confidence., • Assist clinical staff in the initiation, facilitation and promotion of on-site activities, therapeutic support groups, outings and community meetings., • Manage all building operations in the absence of other project and clinical staff as assigned., • Operate all functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems., • Maintain safety and security by monitoring all general access areas and enforcing project rules., • Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems., • Write significant events involving residents and building operations activities in a daily log; read log daily., • Assist with room turnovers, new resident leasing and orientation; rent collection and facilities inspections., • Respond to resident complaints., • Work cooperatively with clinical and maintenance staff sited at the project and with visiting providers; refer residents to clinical and other staff as necessary, • Initiate appropriate response to maintenance requests., • Participate in staff meetings and trainings., • Assist with other property management functions as assigned., • Basic understanding of homelessness and various characteristics of homeless adult population., • Ability to communicate and work effectively with staff from various backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors., • BA degree in social or behavioral science., • Residential property management experience., • Experience with the challenges of mental illness and substance use. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Job Description:\n\nDescription: ABOUT THE POSITION: The Housing Case Manager provides trauma-informed services to individual program participants, many of whom have multiple barriers (i.e., mental health, substance use disorder, chronic health conditions, frequent contact with law enforcement, etc.), so that secure, stable, and permanent housing may be achieved and/or maintained. This service includes assessment, documentation, information and referral, goal setting, direct advocacy, cooperative case planning, and coordination of services. The Case Manager assists and empowers participants to make necessary connections with the community and providers to stabilize and improve the quality of their lives. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE PROGRAM: Operating on a “housing first” model, Nyer Urness House provides 80 units of permanent supportive housing to adults who were formerly unhoused. Supportive services include case management, a medical clinic operated by Neighborcare Health on-site, daily meals and other community building resources. The community is named for the Reverend Nyer Urness, whose philosophy of meeting people where they are is a fundamental principle of the work at Nyer Urness House. ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families and communities for health, justice and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives To learn more about the agency visit . LOCATION: Ballard Neighborhood (Seattle, WA) REPORTS TO: Program Manager FLSA STATUS: Non-Exempt SCHEDULE: Sunday-Thursday 9am-5:30pm STAFF MEETINGS: Monthly staff meetings last Wednesdays 9am and weekly case management meetings Tuesdays 11am MEAL PERIOD: Unpaid (30-minutes) SALARY: $29.87 per hour (Level 1) ESSENTIAL DUTIES AND RESPONSIBILITIES This role may be required to perform any duties as determined by program management to meet program specific needs. Other duties, responsibilities, and activities may change or be assigned at any time with notice. Engagement & AssessmentProvide trauma-informed case management utilizing motivational interviewing and strength-based techniques to assigned participants.Engage professionally and compassionately with participants in all settings and environments.Write clear, objective, and accurate case notes of significant interactions in participant files, including stability plans, measurement scales, leases, and all other required forms and paperwork including logs, records, reports, and statistics, as requested.Perform documentation (following DAP protocol) and input data in the Clarity Homeless Management Information System (HMIS) and other organizational data and case management systems. Identify barriers and steps necessary to overcome obstacles to successful program participation. Hoarding and housekeeping support and interventionsAssess participant histories and resource/support needs (e.g., food, health, transportation, CPS APS engagement etc.) and opportunities (e.g., family, friends).Screen individuals for program eligibility (this may include collaboration with referring agencies). Complete a needs assessment, services acknowledgment, and orientation to the program.Assess eligibility for permanent housing resources, such as deposit/move-in financial assistance, rapid rehousing, affordable housing, and permanent supportive housing.Develop a plan with Program Manager to utilize flexible program-based participant relocation and assistance funds in a way that emphasizes equitability not equality.Identify need for interim or bridge housing, link as requested and available.Establish goals and objectives, monitor achievements through regular meetings and case consultations with referral partners, as needed or required contractually.Provide information, referrals, and direct advocacy as needed, utilizing both internal and external resources. (landlords, rental assistance, Veteran programs, supportive guidance on housing selection)Link participants with services intended to address significant barriers to housing stability, such as mental health services, chemical dependency services, primary health services, legal services, Veteran support services, employment and/or educational supports for adults and youth (where applicable).Build and maintain positive relationships with a network of community providers and services to address and advocate for participant needs. In supporting housing stability and retention, work with property management, supervisor and participants in successful tenancy practices and resolutions.Work with program management on situation assessment and follow-up. Work with supervisor to devise and implement corrective action plans for participants failing to meet goals.May be required to assist management in running monthly, quarterly, and/or annual reports (e.g., HMIS).Daily activities are varied, and the day may be interrupted by emergencies or other daily events.Mediate conflicts provide de-escalation and crisis intervention. Model appropriate problem solving. Refer to appropriate services as needed.Provide milieu management as well as support to the program and operations team in daily operations of the facility.In coordination with program management, develop and facilitate life skills trainings and other relevant workshops.Develop and implement community programs supporting housing stability, wellness, and promote meaningful daily activities for participants, which could include groups, classes, workshops, and special events with the support of the Program Manager.Dependent on your work site, certain responsibilities will be prioritized by the Program Manager to meet the needs and funding requirements.Attend community meetings such as CEA, Veteran meetings, or other community services to represent Compass Housing Alliance in helping people obtain housing. LeadershipRecognize the value that different perspectives and cultures bring to the organization.Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate.Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor. Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of this position.Work as a team in remaining current with available resources and sharing resources with other agency case managers. SUPERVISORY RESPONSIBILITIESNone KNOWLEDGE, SKILLS, AND ABILITIESAbility to remain flexible to handle the crisis of the day. Ability to manage multiple priorities in a dynamic environmentCollaborate with property management and program staff to address lease compliance issues, mediate conflicts and develop strategies to prevent eviction. This includes creative corrective action plans to support stability.Manage difficult interpersonal situations effectively.Experience and knowledge working with vulnerable populations such as Veterans, Seniors, people with different abilities and families with children including immigrant and refugee experiences.Demonstrated ability to maintain a caseload, provide case management, crisis counseling, advocacy, and referral services to participants.Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability.Demonstrated knowledge of best practices in de-escalation, crisis intervention and stabilization skills.Ability to follow agency policy and procedures to maintain safety and security within the facility.Ability to work in fast-paced environment with frequent interruptions and crisis situations.Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities.Working knowledge of the following evidence-based practices: harm reduction, motivational interviewing, and strength-based case management.Ability to enter data accurately. Create log entries and case notes. Prepare written reports and generate statistical reports.Ability to set and maintain boundaries in a professional manner.Promote a team environment that values, encourages, and supports differences.Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills.Relate openly and comfortably with people from all backgrounds while valuing different points of views. Model sound interpersonal boundaries and emotional intelligence. Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions. Strong problem solving, time and project management skills are required to be successful in this role. Aptitude for learning new technology skills with Microsoft products and other internet-based software. Ability to learn new functions on office equipment and devices (printer, scanner, projector, mailing machine, copier). EDUCATION AND/OR EXPERIENCEA minimum of 2 years’ experience in a social/human service setting related to housing and homelessness, required.Experience and education that demonstrates competency with issues of housing instability, mental health, substance use, sexual assault and/or domestic violence, preferred.Awareness and/or training around belonging, compassion, and meeting people where they are, preferredExperience working in an environment where language may be a barrier, preferred.Fluent reading, writing, and understanding skills in English, required.Current WA State Food Handlers Permit, preferred (If not current, will be sponsored within 1-month of hire). Certain positions will require driving duties. Driving related qualifications include Valid WA driver’s license, proof of car insurance, and a driving record that meets Compass standards.Work experience is a key factor for success in this role. In addition, success in this role requires a passion for knowledge and drive for continuing professional development or education. A degree in a related field would be a complement to the required experience. Both work experience and education are evaluated in determining the likelihood of success in this role.Requirements: PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, use hands to finger/ handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift and/or carry supplies up to 20 pounds. Work takes place in a supportive/emergency housing/social services environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required.Travel to program sites and meetings outside the office and around the county may be necessary.Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings. In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at . WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be in close proximity to the people we serve. Employees can reasonably be anticipated to come in contact with hazardous chemicals, blood borne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment. This position is not eligible for remote work, it requires onsite work only. Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy. However, please be aware that in our housing facilities, some residents may choose to utilize their own private surveillance equipment within their units.

Job DescriptionDescription: Shift: Day (7am - 3:30pm) Days Off: Tuesday, Wednesday Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. Job Description: The Crisis Solution Center is a residential treatment facility that provides stabilization services to clients experiencing acute or ongoing behavioral health crises. The Milieu Specialist works under the clinical supervisor or program manager and acts as a member of a multi-disciplinary team. The team is responsible for providing a safe and therapeutic environment for adults experiencing a behavioral health crisis and/or substance use or mental health disorders. This position provides client engagement and crisis support services, working closely with clinical and medical staff to meet client needs. Major Duties and Responsibilities: • Serve as a consistent, welcoming presence throughout the CSC; visually monitors the overall facility environment, including milieu areas, entrances, etc., and help maintain a calm and organized atmosphere., • Engage clients through creative, equitable, culturally relevant, and resourceful strategies that build trust and confidence; routinely update shift log for each client., • Participate in verbal de-escalation in emergent situations; work as a team to maintain a safe, therapeutic environment including 15-minute client wellness checks., • Support clients by providing hands-on assistance cleaning common areas and kitchen spaces, client cubicles, changing linens, doing laundry, serving meals and snacks, washing dishes, and other duties as assigned. May occasionally be required to clean up bodily fluids and biohazardous waste using appropriate PPE., • Respond to emergencies as part of a team, initiating the appropriate responses including contacting emergency-response systems as needed., • Demonstrate DESC core values and professionalism in all client and staff interactions; follow agency clinical policies and procedures., • Assist staff in retrieving and/or organizing client belongings; perform administrative tasks within their scope of practice including follow-up phone calls to clients and other duties as assigned., • Ability to obtain a Washington State Food Handler’s Permit., • Ability to work effectively in a fast-paced work environment., • Ability to be timely, dependable, and reliable in attendance., • Basic knowledge of de-escalation skills, crisis intervention, and stabilization., • Knowledge of local homeless, mental health, and substance use service systems., • Ability to work effectively with an interdisciplinary team. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds, and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job Description JOB SUMMARY The Safety Ambassador supports the Permanent Supportive Housing team and is responsible for promoting and ensuring a safe environment by maintaining a physical presence across Plymouth Housing properties. Location focus will be on buildings where incidents have been higher and where staffing ratios are low as determined by the Crisis Manager, Safety Management, Deputy Director of Permanent Supportive Housing or Chief of Supportive Housing Officer. This position will support staff who are providing support and trauma informed care to residents who, as a result of trauma, do at times act out frequent verbal and physical aggression. Many of these incidents can be mitigated by rapport with residents and de-escalation skills. The Safety Ambassador will monitor cameras, be available to receive phone calls/radio from the buildings for backup support, rove the properties (using Plymouth funded means of transportation) walk with staff through the hallways conducting floor checks, walk with staff to and from their method of transportation before/or after a shift if needed. In certain situations, the Safety Ambassador may be positioned at a building for a portion of their shift. If there is an active eviction of a resident, the Safety Ambassador may be positioned at that building during their shift. Safety Ambassadors will document interactions with residents and notify their supervisor of any safety concerns or risks noticed. The Safety Ambassador will maintain a high-quality safety service delivery based on the values inherent in Plymouth’s mission, the principles of cultural proficiency, the tenets of harm reduction, trauma-informed care, the ‘housing first’ philosophy, and work towards maintaining a stable environment all while fostering a sense of community. This is a regular, full-time benefited position. ESSENTIAL JOB FUNCTIONS (Responsibilities, accountabilities, and competencies; may not include all duties of this job) Resident & Staff Services • Liase with various buildings as directed and this can include driving across the portfolio from one location to the other during the same shift., • Work to build professional relationships with residents to increase rapport., • Steers and directs tenant questions to building staff., • Partners and problem solves with Residential Specialist and staff in creating plans that address tenant/community concern or issues., • Assists Residential Specialist staff in duties related but not limited to to , re-entry into individual apartments., • Mediates conflict using de-escalation, conflict mediation and other techniques as needed., • Provides support, guidance and oversight as directed by Building staff, Crisis Manager, Director of Safety,), Deputy Director of Permanent Supportive Housing or Chief of Supportive Housing (CSHO). Building Security & Safety • Promotes security & safety of Plymouth’s premises in accordance with Plymouth safety and emergency policies & procedures., • Ensures all entry doors to the building are secure and notify designated individuals i.e., Maintenance or Capital Improvement staff if repairs, adjustments are needed, • Operate and respond to radio calls as needed via the organizations provided equipment., • Supports building staff in maintaining safety and security as directed by Crisis Intervention Manager, Director of Safety, PSH staff, and informs Residential Services Manager (RSM) of any violation of program rules; intervene on building management’s behalf to remove unauthorized guests, including calling 911., • Assist PSH staff in conducting safety checks of the floors, stairwells, and building perimeter. Promotes a safe, positive environment for residents and staff., • Reduces risk(s) to operations and building community by providing skilled de-escalation and physical intervention support in elevated risk events by intervening in crises, responds to emergencies, initiates contact with emergency response systems while focusing on the tenets of harm reduction and trauma-informed care. Review and maintains safety logs., • Interfaces with outside support agencies in higher risk situations in conjunction with the crisis manager and/or safety director, • Accurately analyzes reports and records incidents across the Plymouth portfolio to assist in internal and external investigations, trend analysis, and Plymouth's incident reduction goals., • .Checks all radios at the start and end of all shifts, • Provide support for Payee Program Check distribution when requested, • Shares information for Crisis Manager either in person or via email during shift., • Communicates safety & security needs or potential improvements needed at Plymouth buildings to Building Management and the Crisis Intervention Manager., • Maintain confidentiality and privacy with respect to resident information and compliance with regulatory requirements when assisting in gathering resident information., • Attends and participates in regular staff and team meetings., • Practices a cooperative work approach and promotes teamwork among co-workers., • Performs additional duties as assigned by the Crisis Intervention Manager, Director of Safety, Chief of Supportive Housing and Deputy Director of Permanent Supportive Housing as needed. ESSENTIAL JOB QUALIFICATIONS (Any equivalent combination of knowledge, skills, abilities, education, and experience) Education: High school diploma, GED certificate or an equivalent combination of education, and relevant work experience. Experience: 1+ years’ experience in Security Operations Knowledge, Skills and Abilities: • Able to communicate and work effectively with a diverse group of voices., • Ability to communicate effectively with residents and the public and always maintain professional boundaries with residents., • Think and act quickly and effectively in emergencies. Analyze situations accurately and make appropriate decisions in a timely manner., • working with individuals demonstrating the effects of trauma, substance use or behavioral health challenges., • Demonstrated ability to work with diverse populations., • Ability to work independently and with confidence in various environments as well as effectively in a team environment., • Ability to stay calm and work effectively in a dynamic and potentially challenging environment, where personal safety or safety of others may appear at risk., • Ability to perform a variety of duties, often changing from one task to another., • Excellent written and verbal communication skills., • Experience with diverse, low-income, homeless, or special needs population., • Previous employment in social services, supportive housing, or mental health., • De-escalation & conflict intervention skills This is a full-time position with benefits. Join us and be a catalyst for positive change! Plymouth Housing is an equal opportunity employer. We recruit, hire, train and promote employees based on merit and business needs, and without regard for race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, military status, political affiliation, or any other factor protected by law. The Job Description provided by Plymouth Housing outlines the essential functions and qualifications of the described role to the best of our ability. While it provides a comprehensive overview, it does not encompass every duty, responsibility, or qualification associated with the position. We recognize the need for flexibility and reasonable accommodation, and therefore, this document is subject to modifications to meet individual needs as appropriate. It is important to note that this Job Description does not constitute a contractual agreement. Friday - Tuesday, 8:00 am - 4:00 pm

Job Description Starting Salary: $24.00 Salary Range: This position is represented by a Union. Annual increases occur each year, with the current cap at 8 years or $32.85. The Youth Specialist provides supervision and support to all youth utilizing a trauma informed approach. They are responsible for overseeing daily activities internally and supervision and guidance tasks during appointments and while on outings in the community. The Youth Specialist provides a safe environment for youth, including transportation to meet medical, educational, and legal needs. They model and teach healthy communication and daily living skills to youth and encourage and motivate youths’ interest to identify and complete their personal goals. REPORTS TO: Supervisor of Youth Haven Schedule: Thursday-Monday 8am-4:30pm ESSENTIAL DUTIES Safety and Well-Being • Maintain a safe living environment., • Demonstrate and teach self-regulation., • Promote a sense of community and safety., • Support conflict resolution skills., • Use preventive floor management techniques to address challenging behaviors., • Listen to and address individual concerns., • Provide personal attention, tailoring services to individual clients, • Support the growth and development of independent living skills, • Respect confidentiality., • Build positive relationships with residents., • Plan, supervise and support tasks that promote mental, physical, and social health., • Ensure the safe storage of medications and dispense as prescribed and instructed., • Assist with homework, work attainment, goal setting and achievement., • Prepare meals and snacks., • Design and facilitate scheduled groups and activities as requested., • Transport youths to appointments and outings as assigned., • Stay in close contact to maintain awareness of the whereabouts of the youths., • Monitor health and other behaviors., • Report any concerns regarding abuse, exploitation and/or neglect to the Supervisor and subsequently to Child Protective Services., • Attend and positively contribute to weekly team meetings., • Attend professional training for continuous knowledge and growth., • Model positive and healthy behaviors., • Objectively document behavioral events., • Maintain daily communication logs., • Record medication and fund disbursements., • Complete incident reports as per agency policy., • Complete other reports as requested by a supervisor. a. Education and Experience • Bilingual in English/Spanish preferred, • High School Diploma or General Education Diploma (GED) required. Bachelor’s degree in a human-service field preferred., • Minimum of 6 months of full-time experience, providing direct service to youth in a work or volunteer capacity., • Experience working with youth who are homeless and/or involved in the foster care system., • Experience working with immigrant and refugee youth is preferred. b. Additional Requirements • Must be 21 years of age or older., • Must satisfactorily pass criminal history check, • Must satisfactorily pass tuberculosis (TB) test within the past year., • Must successfully complete the following health certification requirements within 30 days of employment: Food Handler’s, CPR, First Aid and Bloodborne Pathogens training., • Must have a valid Washington State driver's license or be able to obtain one by date of employment., • Able to engage with diverse populations in a culturally responsive manner., • Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity., • Strong commitment to Friends of Youth’s mission, vision, and values., • Excellent verbal and written communication skills., • Excellent organizational and time-management skills., • Able to maintain strong personal and professional boundaries., • Able to work independently and as part of a team., • Able to establish and maintain positive working relationships with youth., • Able to separate one’s personal beliefs and values from those of youth., • Generous time off including 15 vacation days per year, paid sick leave, 11 paid holidays, 2 social justice leave days per year for full-time employees, • Health insurance package including medical, dental, vision, 24/7 access to telehealth, long term disability and life insurance, • Retirement plan with match, • Transgender Health Benefits Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities’ diverse identities and cultures. For more information, email .

Job Description JOB DESCRIPTION Job Title: Eagle Village Advocate Effective Date: 7/17/2025 Reports to: Program Manager Salary Range: Starting at $22.43 -27.26- per hour Status: ☒ Regular ☐ Temporary ☒Full-Time ☐Part-Time FLSA: ☐ Exempt ☒ Non-Exempt Job Summary: Eagle Village Advocate ensures the smooth operations of the shelter, provides staff coverage, assists with unit turnovers, coordinates supplies, and watches after residents’ behavior for any violation of tenant code of conduct. The Eagle Village Advocate assesses and assists each client throughout their stay with life skills that may need improvement, in order to help assure that the client can maintain permanent supportive housing upon exit from the program. Goals and objectives are established for the Eagle Village Advocate are evaluated and conducted by the Community Services Director. Duties/Responsibilities: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Ensure on-going operations of Eagle village, including chores, yard care, scheduling and safety procedures: • Maintain an inventory of janitorial and maintenance supplies. Communicate supply needs to the Site Manager., • Conduct weekly inspections of property and arrange needed maintenance and repairs., • Track completion of these responsibilities on the appropriate forms., • Conduct monthly bed bug inspections and document findings., • Attend special event and staff meetings, • Sort and organize incoming donations, • Supervise resident activities at the shelter and maintain resident daily logs, • Provide assistance to case mangers, • Conduct room checks as needed, maintain the overall cleanliness of the Site, • Enforce policies and procedures, adhering to program and CSC guidelines., • Prepare vacant bedrooms for new tenants., • Assist with office support services., • Ensure completion of daily chores and weekly deep-clean chores., • Provide instruction to residents when necessary., • Issue and enforce consequences when necessary for noncompliant residents., • Ensure residents who are on sobriety or mental health compliance plans are successfully completing those plans Support resident safety by responding appropriately to emergencies, reporting hazards or incidents promptly, and modeling safe practices in alignment with agency policies and trauma-informed care principles. Completion of all safety-related trainings. May be asked to participate in safety meetings. * Other duties and/or special projects as assigned. Proven Experience: • Excellent communication skills, • Comfortable with computers and teaching other to use computers, • Ability to handle complaints/conflicts in a calm and professional manner, • Experience working with homeless and/or low-income population is preferred, • Must have a strong understanding of historical and intergenerational trauma among Indigenous communities, • Strong crisis intervention skills with ability to prioritize and handle multiple tasks under stressful conditions, • CPR & AED first aid certification, • Formal professional de-escalation training, • Most positions at CSC are exposed to members of the community who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc. As a result, staff is at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients. Mental health care referrals for employees are available., • Lifting, stretching, pulling and pushing up to 60 lbs. Employee benefits include: • Medical, Dental, Vision, and an Employee Assistance Program, • Public Transportation (ORCA) pass, • 401(k) Retirement Plan, • Paid Time Off, Holiday Pay, and Night Shift Differential, • Transparent Pay Schedule, • Internal Hiring and Encouraged Advancement Equal Employment Opportunity: Chief Seattle Club is an equal opportunity employer. Employment decisions are based on merit and business needs. It is Chief Seattle Club’s policy not to discriminate against employees and applicants based on race, color, citizenship, status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law, with respect to recruitment, hiring, training, promotion and other terms and conditions of employment. All employment decisions shall be consistent with the principle of Equal Employment Opportunity. Chief Seattle Club is committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, and vendors.

Job DescriptionDescription: Shift: Variable - no earlier than 8am, no later than 7pm Other Benefits: 403(b), EAP, Sick & Safe Time About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: The Psychiatric ARNP is responsible for providing psychiatric evaluations, diagnosis & treatment; crisis stabilization; medication prescription; recommending rehabilitation services, and coordination with community providers as necessary. JOB DEFINITION: The Psychiatric ARNP is a member of a multi-disciplinary team and is responsible for providing psychiatric evaluations, diagnosis & treatment; crisis stabilization; medication prescription; recommending rehabilitation services, and coordination with community providers as necessary. In conjunction with other psychiatric and management staff, this position has clinical responsibility for monitoring participant treatment and staff delivery of clinical services, assuring compliance with all local, state and federal laws and relevant contract and procedure requirements associated with operations within DESC. Services will be provided in participants' home and community at least 75% of the time which includes travel time to perform services. In conjunction with the project manager, team leader, Nursing Supervisor, psychiatrist and Medical Director, this position has overall clinical responsibility for monitoring participant treatment and staff delivery of clinical services. All members of the team are expected to work with participants in a variety of shared functions. This team is designed to work with individuals who have experienced long durations or multiple episodes in psychiatric hospitalizations and/or residential mental health treatment. Individuals served experience chronic or multiple episodes of severe mental illness, co-occurring substance use disorders and possibly homelessness. These individuals have either been unable or unwilling to participate and succeed in traditional treatment settings. Therefore, it is critical that the members of this team work together in a collaborative manner that eliminates the traditional treatment borders and barriers. MAJOR DUTIES AND RESPONSIBILITIES: • Coordinate client care with a multi-disciplinary team of social workers/case managers, chemical dependency professionals, psychiatric nurses, peer counselors, employment specialists and other mental health staff within the PACT team., • Perform full psychiatric evaluations and provide treatment and recommendations as appropriate, at DESC sites and in the community, as needed by program and individual need., • Diagnose the nature and extent of mental and/or substance-related disorders by reviewing the client’s clinical record, requesting and reviewing known medical/psychiatric documentation, coordination with other providers, and evaluating the client's current physical and psychological condition., • Coordinate all psychiatric services provided with Program management, Medical Director, nursing and other management staff., • PACT always has a provider on-call who is available for consultation with other staff as well as Emergency Departments, first-responders, and other medical providers., • Maintain compliance with all related licensing, DEA, and other regulations., • Conduct all work within principles of the Recovery model., • Evaluate clients and advise course of treatment. Respond to emergency situations as needed., • Refer and advocate for clients to consult with a primary care physician on a regular basis. When appropriate, refer clients to other specialists., • For all clients receiving medication treatment, conduct a face to face evaluation at least every 90 days or other schedule as related regulations or contract terms change., • Document all client contacts and pertinent information according to agency, County, and State requirements within stated time lines. Provide treatment in compliance with relevant RSN policies and procedures and all local, state and federal requirements., • In coordination with the Medical Director and Psychiatrist, participate in clinical program planning, matters of regulatory compliance for medical staff, and other issues relating to delivery and integration of psychiatric care., • Actively participate in staff meetings and in-service trainings., • Provide weekly psychiatric consultation to treatment teams and individual consultation as time allows., • Provide education to clinical teams and individually as opportunity and need presents., • Demonstrate the ability to work effectively under supervision, as part of a multi-disciplinary team, and independently, when necessary., • Take initiative to meet the changing needs of community mental health treatment., • Participate in verbal de-escalation and physical interventions in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment., • Masters degree in Nursing, Psychiatric., • Washington State Department of Health license as a Psychiatric Advanced Registered Nurse Practitioner with prescriptive authority per WAC 308-120-400., • Registration with the Drug Enforcement Agency., • Must have a Washington State Driver's License, a reliable vehicle to use for work purposes and current auto insurance., • Ability to work flexible hours as required by program and staffing needs including occasional evenings or weekends., • Ability to share on-call Psychiatric consultation as scheduled with other provider. This effort also receives additional compensation., • Be able to pass a Washington State Criminal background check., • Knowledge and skill in working with co-occurring mental health and substance abuse disorders., • Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices., • Knowledge of Harm Reduction strategies., • Ability to relate to a wide range of people, demonstration of highly developed communication skills, and a desire to serve mentally ill, chemically dependent, and homeless clients., • Ability and interest in providing case consultations with a multi-disciplinary staff., • Ability to remain open and receptive to constructive feedback., • Ability to communicate with and coordinate staff from diverse backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior., • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients., • Bilingual in Spanish/English preferred. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, drive, walk, stand, communicate with other employees and clients, is required to lift and carry items weighing up to 10 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. Employee will be working both indoors and outdoors in all types of weather. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job Description MAINTENANCE TECHNICIAN LOCATION: Dockside Apartments POSTING DATE: 10/02/2025 REPORTS TO: Property Manager HOURS: Full time 40 hours per week, Monday-Friday 8:00am-4:30pm, may include some evenings and weekends. Emergency pager duties are required which will include some weekday and weekend on call duties that may be after hours. PAY RANGE: $29.20-$35.69 per hour BENEFITS: Medical, dental, vision, retirement, life insurance, long term disability insurance and sick leave are available to employees. Employees accrue 116 hours of vacation during the first year and receive 11 paid holidays. (Prorated for part-time employees). POSITION TYPE: Non-exempt position. This is a unionized position, represented by Local 8 of the Office of Professional Employees International Union (OPEIU). The Maintenance Technician will be primarily responsible for conducting routine, preventative, and emergency repairs. General: • Serve as a field representative of the maintenance department of LIHI., • Represent LIHI in a professional manner as reflected by personal appearance, attention to detail, jobsite cleanliness, customer service and safety., • Document and record all work, purchases, travel, accidents, and any other related items in a timely, professional manner., • Participate with other maintenance personnel in a plan for sharing on-call duties. This will include evening/weekend emergency pager responsibilities for the department., • Perform regularly scheduled, turnover and emergency maintenance tasks on properties including, but not limited to inspections, carpentry, drywall repair, interior and exterior painting, electrical work, appliance troubleshooting & repairs, plumbing work, finish carpentry, framing, changing lock cylinders, removing/installing locks & associated hardware, and general handyman duties., • Perform construction and other special projects as needed including, but not limited to, renovations, remodels, concrete and brick work, siding and roofing, and electrical line upgrades, and plumbing repairs/upgrades., • Maintain all mechanical equipment in good serviceable condition., • Maintain property grounds and landscaping., • Assist the development department with punch lists, due diligence, walk-throughs, warranty work, and special tasks as needed., • Utilize PPE equipment and follow PPE protocols., • Clean up and maintain work areas regularly and appropriately including the maintenance shop area and storage areas., • Flex work hours depending on scheduled daily tasks, vendor appointments, inspections, or special projects., • Complete work in a timely, professional, and proper manner., • Coordinate bids on large projects and supervise subcontractors as needed., • Evaluate properties for proactive maintenance needs, developing an active ability to recognize problem areas while they are still manageable., • Meet regularly with property managers to encourage clear communication and teamwork. Assist in tracking the budget., • Record all inspections and related maintenance on appropriate forms in an accurate and timely manner., • Prioritize all work to minimize vacancy loss, prevent property damage, and provide service to residents., • Order all supplies and equipment as needed within the maintenance budget., • Proficiently utilize online software to enter and submit timecard information, time off request, and other as required and on time., • Proficiently utilize online software including but not limited to scanning & attaching receipts, code credit card charges, generate reports for credit card charges, generate reports for mileage reimbursements, and submit monthly reports on time., • Engage in online training including but not limited to Grace Hill and comply with training deadlines., • Daily engagement with reviewing and responding to work emails., • 4 years experience in building maintenance including carpentry, electrical, and plumbing. Must be knowledgeable in repairs of doors, walls, floors, plumbing, light fixtures, appliances, locks, etc., • Experience working with a diverse population., • Excellent communication and interpersonal skills., • Regular access to a vehicle and general maintenance tools., • Proficiency in MS Excel, MS Word, Google Docs/Sheets, and company e-mail at an intermediate level for time sheets and other monthly reports., • Must pass criminal background checks and drug screening test. Preferred Qualification: Washington State Labor and Industries 07-B Residential Electrical Maintenance Certification. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Full time 40 hours per week, may include some evenings and weekends. Emergency pager duties are required which will include some weekday and weekend on call duties that may be after hours.

Job Description Housing Supportive Services Manager LOCATION: Roving - Pierce / Thurston County POSTING DATE: 01/27/2026 REPORTS TO: Senior Supportive Services Manager PAY RANGE: $32.56-36.06 per hour HOURS: Full time, 40 hours per week, 8:00am-4:30pm Monday-Friday POSITION TYPE: Non-union, manager position The Low Income Housing Institute (LIHI) develops and operates housing for people who are low-income and/or homeless, provides technical assistance to communities and other non-profits, and advocates for housing justice. Currently LIHI employs case managers who work with the homeless population at several of LIHI’s Permanent Supportive Housing properties. This position will supervise and lead case managers throughout King County. Description: This position will assist the Director of Supportive Services with “systems integration” – translating management and grant goals/priorities into practice standards and coordinating such changes agency-wide. The Manager actively provides collaborative monitoring and support to case managers of Permanent Supportive Housing with policies and protocols. The Manager ensures that all applicable LIHI properties receive and sustain Supportive Services grant opportunities. The Supportive Services Manager oversees the financial and record-keeping side of the grant-making process and works closely with program staff and senior leaders to ensure accurate financial reporting and procedural compliance on all grants, including governmental grants and FSC Medicaid billing. The person in this position may interact with all levels of the organization to include • Housing Management Leadership team, • Area manager teams: including Program Coordinators, Property Managers, Housing Assistants, and/or Resident Managers, • Grant writers, fund developers and LIHI finance, • Community Engagement & Advocacy Manager and our Chief Strategy Officer, • Funders – including Housing and Urban Development (HUD) representatives, King County (and potentially other counties), City of Seattle, as well as intermediaries such as Housing Authorities, Coordinated Entry representatives, Safe Harbors/HMIS etc. Responsibilities Staff support, training and supervision • Hire, conduct orientation and train Case Managers at five to six Permanent Supportive Housing sites. Provides consultation, guidance and support to case managers in assigned case management teams; Provide first level guidance and assistance to case managers., • Directly supervise up to 10 Supportive Service staff at an assigned portfolio of properties., • Provide support to Supportive Services and Property Management staff to work collaboratively for successful resident outcomes., • Pursue progressive employee evaluation and development., • Participate in program evaluation, and best practice development, including input from residents, Housing Management staff, other staff and volunteers., • Oversee, maintain and review case management records for quality assurance, training and data management purposes., • Conduct staff meetings on a weekly or bi-weekly basis., • Engage in direct-resident support as needed/requested, which may include some short term crisis intervention, case-management, info-referral, and/or back-up assistance with property management tasks., • Offer case management and service planning for selected residents, either referred by building management as at risk of eviction, or self-identified., • Manage administrative support tasks, to possibly include scheduling/calendaring, light event coordination, quarterly/annual internal auditing tasks, and general file clean-up and organization, possibly including electronic file storage., • Manage supportive services data base to ensure accuracy, staff compliance and billing of services. Experience with HMIS a plus., • Collaborate with diverse people from across LIHI - effectively listen, reflect, and mediate, problem-solve., • Work with LIHI’s leadership and finance and supportive services staff to ensure an accurate, timely and efficient process for the entire grant life cycle from proposal to close. This entails collaboration with supportive services, finance, development and property management staff, reviewing and/or producing relevant reports, monitoring and post-award management., • Other duties as assigned. Qualifications: • Bachelor degree required in social work or related field. MSW preferred., • Experience in case management and/or resident support services and has experience in a supervisory and management role., • Background in case-management, resident advocacy, or related career is required. Background in grant management highly desired. Background in “housing-specific” case-management highly desired., • Knowledge of local social service resources., • Demonstrated experience working with homeless individuals/families; able to speak about the wide range of related needs and issues; familiarity with the micro/macro barriers they encounter before and after becoming transitionally or permanently housed., • Demonstrated leadership and supervision of supportive services staff, • Experience working with confidential information, files and electronic files along with maintaining complete confidentially is required, • Familiarity with property management is highly desirable, especially property-management that is focused around serving low-income residents., • Excellent computer and technology skills and aptitude for administrative responsibilities such as preparing budgets, reports, invoices., • Aptitude for conducting research and reporting data., • Must pass drug screening test, criminal background checks and motor vehicle/driving checks. Must have valid Washington Driver License., • Must have reliable personal transportation. Benefits for this position (pro-rated for part time employees) * Generous vacation and sick leave * 10 paid holidays and 1 floating holiday * Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options) * Employer-Paid Life and AD&D Insurance * 401k offered for unionized employees (through OPEIU8) * 403b offered for non-union employees * Employee Assistance Program * Travel Assistance Program * Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. #HP Full time, 40 hours per week, 8:00am-4:30pm Monday-Friday Full time, 40 hours per week, 8:00am-4:30pm Monday-Friday

Job Description Property Manager I Posted on: 03/27/2026 Location: The Frye Apartments - 223 Yesler Way, Seattle WA 98104 Hours: Full time, 40 hours a week; Monday-Friday 8AM-4:30PM Reports To: Area Manager Pay Range: $25.09-$31.56 hourly Position Type: Non-exempt, unionized position (OPEIU 8). Property Manager I duties include tenant relations; ensuring compliance with funding sources and laws; maintaining a high occupancy rate; operating the projects within budget; and fostering a positive community environment. Responsibilities: • Screen new residents in accordance with program policies and enter into lease contracts with residents., • Tenant relations and fostering a sense of community including responding to resident concerns., • Prepare and serve legal notices and pursue evictions after consultation with your manager., • Monitor all rules and policies for compliance with all applicable laws and regulations., • Make recommendations on changes to the Management Plan to reflect current practices with LIHI approval., • Oversee other site staff, which may include a Janitor, Maintenance person, Housing Assistant, Resident Manager, or others., • Maintain complete individual tenant files including all income and household eligibility information for tenants., • Hold regular tenant meetings and work with tenants to organize community activities., • Collect rents., • Assume property maintenance oversight responsibilities including ordering and approving repairs, inspecting the condition of building, scheduling maintenance, preparing vacant units for lease, etc., • Be able to process and submit expense reports, as needed., • Foster a clean and safe environment., • Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues)., • Engage with assigned training and comply with training deadlines., • Utilize Personal Protective Equipment (PPE) and follow PPE protocols., • Other duties as assigned. Minimum Qualifications: • Knowledge in property management, delivery of housing services, community organizing, or program/administrative duties commensurate with responsibilities outlined above., • Ability to learn contract-reporting requirements., • Must have good organization skills and be able to manage multiple tasks concurrently., • Able to read, write and communicate in English., • Some experience with record keeping and office organization., • Basic mathematical aptitude., • Good interpersonal communication skills., • Able to work with a team well, as well as able to work independently. Preferred Qualifications: • Experience with low-income housing projects and a strong working knowledge of compliance with Low-Income Housing Tax Credit financing, HUD, Public Housing and Section 8 requirements., • Two years’ experience in property management, delivery of housing services, community organizing, or program/administrative duties commensurate with responsibilities outlined above. Other requirements: • Must have reliable transportation., • Must be able to pass a background check/drug screen., • Physical requirements found here Benefits for this position (pro-rated for part time employees) • Generous vacation and sickleave, • 10 paid holidays and 1 floating holiday, • Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options), • Employer-Paid Life and AD&D Insurance, • 401k offered for unionized employees (through OPEIU8), • 403b offered for non-union employees, • Employee Assistance Program, • Travel Assistance Program, • Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. #hp Full time, 40 hours a week; Monday-Friday 8AM-4:30PM Full time, 40 hours a week; Monday-Friday 8AM-4:30PM

Job Description Property Manager II LOCATION: The Cate and Denice Hunt Townhomes - 312 NW 85th St, Seattle, WA POSTING DATE: 01/14/2026 REPORTS TO: Area Manager HOURS: Monday-Friday, 40 hours per week, 8:30am-4:30pm PAY RANGE: 32.56-36.06 hourly BENEFITS: Medical, dental, vision, retirement, life insurance, long term disability insurance and sick leave are available to employees. Employees accrue 116hours of vacation during the first year and receive 11 paid holidays. (Prorated for part-time employees). POSITION TYPE: Non-exempt, Full-time The Property Manager will coordinate housing management procedures, develop programs and activities aimed at creating a positive living environment with enforcing consistent policies and procedures that are in full compliance with funding regulations. Responsibilities: · Staff support, training, and supervision: · Hire, supervise, train, and support Maintenance to ensure they have the tools and methodology to be successful in their work. · Ensure a positive team approach. · Identify training needs for housing management staff and help implement training for Public Housing Units. · Support on-site staff in effectively maintaining established policies and programs at LIHI Properties. · Troubleshoot tenant issues to determine the best course of action. · Complete staff evaluations that address performance concerns, set goals with clear performance expectations. · Apply training in conflict resolution, landlord/tenant law, Fair Housing, and Low Income housing Tax Credit program compliance and SHA section 8 compliance and other program requirements as required. Program Management and Compliance Implementation: · Develop a program of activities, education, and other meetings with tenants. · Develop, implement, and expand housing management policy and procedures that promote consistency, compliance with Fair Housing regulations, and meet funding compliance requirements. · Assume property maintenance oversight responsibilities including ordering and approving repairs, inspecting the condition of the building, scheduling of maintenance, preparing vacant units for lease, etc. · Develop a thorough understanding of contracts with funders, complete accurate and timely reports to funders, and ensure compliance with funder agreements. · Involve property management staff in planning and decision making at the property. · Review site paperwork and tenant files for proper procedures and documentation. · Provide regular reports to LIHI Management staff regarding property management issues. · Provide feedback on improvements needed. Conduct staff meetings and planning sessions. · Attend community meetings to maintain good communication with neighbors and HOA board. Financial Management: · Apply a working knowledge of Boston Post property management software, reviewing staff work, and review summary reports to assist staff with checking the accuracy of their work, making corrections as needed. · Manage finances, monitoring the budget against the actual, purchase office supplies, collect · Rents, maintain rent roll, maintain petty cash fund, and ensure that there is a clear audit trail for all administrative functions. · Work with the Area Manager to manage finance and accounting functions. · Prepare the needed reports to King County, the City of Seattle and City of Kenmore for the Operation and Maintenance funding for the project. Property Facilities Management: · Conduct site physical condition reviews monthly. Review at least quarterly and if required more often, the tenant units to ensure that LIHI buildings are well maintained. Provide feedback to the Maintenance Manager. · Compile information for and complete the Capital Needs Assessment report and replacement reserves use. Prepare annually the preventive maintenance schedule to be followed for the housing and for the building. · Monitor the implementation of preventative maintenance work. · Assume property maintenance oversight responsibilities including ordering and approving repairs, inspecting the condition of the building, scheduling maintenance, preparing vacant units for lease, etc. · Perform other responsibilities as assigned. Qualifications: · Four years of property management of a building with more than 50 units, and preferably of type 5 construction with elevators and security, security cameras, and alarm monitoring systems. · Experience with and a strong working knowledge of landlord, tenant, and Fair Housing laws. · Experience managing at low-income housing projects and a strong working knowledge of compliance with Low-Income Housing Tax Credit financing, Public Housing and Section 8 requirements. · Excellent supervisory skills with a minimum of two years supervisory experience with more than two property operations employees, including providing training and developing the skills of others. · Experience developing, implementing, and monitoring policies and procedures, and project troubleshooting. · Experience working in and coordinating groups and team building. · Must possess excellent written and oral communication skills. Demonstrated experience that shows a high degree of interpersonal skills working with staff, housing residents, housing partners, and the public. · Good mathematical aptitude and ability to understand financial statements and budget preparation · Proficient in Word and Excel spreadsheet programs. Previous experience with record-keeping and report preparation. · Ability to work independently with minimal supervision while performing multiple tasks. · Experience working with homeless people in a residential setting, familiarity with a Housing First model is desirable. · Must successfully pass a background screening About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Monday-Friday, 40 hours per week, 8:30am-4:30pm Monday-Friday, 40 hours per week, 8:30am-4:30pm

Job DescriptionDescription: Days Off: Friday, Saturday Shift: Day (8:00am - 4:30pm) Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan This is a temporary position that is expected to last 6 - 12 months. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. PROGRAM DESCRIPTION: Steven’s Place is a new DESC housing site that includes 109 units of affordable housing in Seattle's Interbay neighborhood, including 5 dedicated respite rooms. This vital project provides stable, supportive housing and 24/7 on-site services for single adults living with disabilities and experiencing chronic homelessness. The community also features welcoming indoor and outdoor common spaces. JOB DEFINITION: The Unit Technician works as a member of the multidisciplinary team to provide direct support to residents to assist them in maintaining safe, healthy, and stable living conditions within their units. This position blends supportive services with light maintenance and unit remediation tasks, working collaboratively with other members of the housing team in promoting long-term housing stability. MAJOR DUTIES AND RESPONSIBILITIES: • Participate in shift briefs and read logs before the start of each shift daily, • Interact professionally and respectfully with residents by maintaining confidentiality and uphold tenant rights at all times, • Engage and have frequent contact with tenants on the Unit Elevated Concern List (UECL), • Document unit conditions before and after occupancy using housing service notes and/or UECL in Chasers, • Follow all HUD, local housing authority, and fair housing guidelines, • Conduct regular inspections of units identified to ensure compliance with safety codes and housing quality standards and report/correct any safety hazards or code violations., • In collaboration with residents and their treatment team, complete the Housing Retention & Stability Plan in the UECL and help clients achieve their short and long-term goals., • Complete documentation on all client interactions according to agency standards and prepare and submit documentation of services., • In partnership with other staff members, help facilitate or lead activities that contribute to long-term housing success and improve independent living skills., • Assist with compliance inspections from housing authorities or funders., • Respond to urgent issues such as water leaks, power outages, or lockouts, • Assist with grounds & common area upkeep. Ensuring cleanliness and safety of hallways, laundry rooms, lobbies, and outdoor areas, • Perform routine low-level maintenance and repairs in residential units and common areas. Repair basic building or apartment systems as assigned, including basic electrical systems (switches, outlets, breakers, fixtures, and minor wiring), general carpentry needs (floor repair, wallboard and plaster work, painting), and basic plumbing., • Develop, design, and implement mitigation strategies to limit frequency or severity of unit damage in assigned units, including but limited to, installing features designed to limited future damage, • Respond promptly to maintenance requests and work orders, • Communicate repair or extensive cleaning needs to supervisor before starting work, seeking assistance to complete maintenance work not within personal skill level., • Assist with unit turnovers, new resident leasing and orientation; rent collection and facilities inspections, • 1 year of relevant maintenance or trades experience., • Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (AAC) or any other superseding credential., • Basic understanding of homelessness and various characteristics of homeless adult population., • Ability to communicate and work effectively with staff from various backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors., • Subscription to philosophy of cooperation and continuity across programs and of consideration and respect for clients., • Demonstrated ability to address basic maintenance and repair needs in a residential setting, • BA degree in social or behavioral science., • Residential property management experience., • Experience with the challenges of mental illness and substance use. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, lift and carry items weighing up to 40 pounds, and operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: ABOUT THE POSITION: The job of a Relief Staff is to fill in for regularly scheduled employees who are sick or on vacation leave. They are responsible for providing direct services and engagement to individuals experiencing homelessness in supportive programs (day services, emergency shelters, and permanent supportive housing). Relief Staff work as substitutes in various locations in Puget Sound area with varying scheduling needs (days, evenings, nights, weekends, and holidays). ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services, shelter, and affordable housing so that everyone in our community has a safe place to call home. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We recognize the value that different perspectives and cultures bring to the organization. All employees are expected to make efforts in their work and in their conduct to be welcoming to all. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families, and communities for health, justice, and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives. To learn more about the agency, visit . • LOCATION: Various sites including Auburn, Renton, Seattle, and Shoreline. May work at multiple programs., • REPORTS TO: Shift Supervisor, Program Coordinator, and/or Program Manager, • FLSA STATUS: Non-Exempt, • HOURS: LESS than 29-hours per week on average, • SCHEDULE: No regular or guaranteed work schedule, • MEAL PERIOD: May be paid or unpaid (30-mins) depending on the shift location, • SHIFT: Options of overnight, evening and day shifts, 7 days a week Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English. Direct Social Services • Provide trauma-informed monitoring of activity in and around the building to ensure safety, security, and comfort of guests/residents/participants and staff., • Mediate conflicts and provide de-escalation and crisis intervention; model appropriate problem solving and refer to appropriate services as needed., • Assist in support of program activities. Including meal services, assisting guests/residents/participants with tasks such as laundry access and/or instruction, group activities, or other similar activities., • Engage guests/residents/participants to assess needs providing immediate and appropriate information and referrals., • Respond to guests/residents/participants issues as appropriate or as directed by program management and/or property management., • Report guest/resident/participant and/or building needs to management and ensure supply/equipment is in stock for use., • Monitor security cameras, make periodic security rounds of the building, check lights, doors, and windows, and investigate noise and other complaints., • Log all actions, incidents, rule enforcements, and report unusual or sensitive matters to the Program Coordinator and/or Manager., • Control after-hours front door/access and monitor guest/resident/participant log enforcing rules and restrictions., • Recognize the value that different perspectives and cultures bring to the organization., • Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate., • Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor., • Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from different backgrounds., • Demonstrated knowledge of best practices in de-escalation, crisis intervention and stabilization skills., • Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability., • Manage difficult interpersonal situations effectively and know when to seek out support from your manager when needed., • Ability to follow agency policy and procedures to maintain safety and security within the facility., • Ability to set and maintain boundaries in a professional manner., • Ability to work in a fast-paced environment with frequent interruptions and crisis situations., • Follow sound interpersonal boundaries and emotional intelligence., • Promote a team environment that values, encourages, and supports differences., • Relate openly and comfortably with people from all backgrounds while valuing different points of views., • Strong problem solving and time management skills., • Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills., • Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions., • Familiarity with topics of housing instability, mental health, substance use, sexual assault, and/or domestic violence, required., • At least 1-year experience in a social/human service setting, preferred., • Awareness and/or training around belonging, compassion, and meeting people where they are, preferred., • Fluent ability to read, write, and understand the English language, preferred., • Experience working in an environment where language may be a barrier, preferred., • Current WA State Food Handlers Permit, preferred (If not current, will be sponsored within 1-month of hire)., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is regularly required to talk and hear., • The employee is frequently required to stand, walk, use hands to finger/handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift and/or carry supplies up to 20-pounds., • Work takes place in a housing/shelter/social services environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required., • Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be in close proximity to the people we serve., • Employees can reasonably be anticipated to come in contact with hazardous chemicals, bloodborne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment., • This position is not eligible for remote work, it requires onsite work only., • Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy.

Job DescriptionDescription: ABOUT THE POSITION: The Maintenance Technician is responsible for performing, or arranging for, the repair and maintenance of the physical assets (both property and equipment) for Compass Housing Alliance, a multi-facility housing agency with 20+ buildings in the Seattle-King County Metropolitan area. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families and communities for health, justice, and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives. To learn more about the agency visit . • LOCATION: 210 ALA, JPP, Blaine, PeaBody House, Cesar Chavez House, Dexter Admin May at times require work at other program sites, • REPORTS TO: Senior Facilities Manager, • FLSA STATUS: Non-Exempt, • SCHEDULE: Monday-Friday 7am-3:30pm; with weekly staff meetings on Wednesday at 1pm, • LUNCH: Unpaid (30 minutes) Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English. Maintenance Duties • Perform responsive repairs and preventative maintenance on building interiors and exteriors, within established timelines., • Respond to regular repair and emergency situations using sound judgment and best practices consistent with safety procedures and agency standards., • Perform functions including basic carpentry, electrical, plumbing, dry wall, security systems, and painting projects., • Prepare and respond to scheduled inspections and site visits from various funding agencies., • Perform janitorial services that may arise during the shift, as necessary., • Complete light landscaping, such as trimming shrubs and cutting weeds, as needed., • Sweep debris and remove litter from grounds. Maintain and clean outside smoking area. Remove snow and ice from sidewalks, driveways, and access roads., • Work in a safe manner and recognize unsafe situations. Take appropriate action to ensure safety of self and others in and around our buildings., • Assist with unit turns and office transitions, as needed., • Identify and report defective materials or questionable unit conditions to supervisor., • Maintain the work area and equipment in a clean and orderly condition and follow prescribed safety regulations., • Report resident behavior to program management which might present maintenance or repair concerns., • Maintain necessary paperwork including, but not limited to, work orders, maintenance logs, receipts, and invoices., • Purchase supplies and track inventory in coordination with Facilities team., • Project a favorable image of the agency to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor., • Work in conjunction with other Compass programs to support the agency’s mission., • Advance diversity, equity, and inclusion in all aspects of the work. All employees are expected to make efforts in their work and in their conduct to advance diversity, equity, and inclusion at every level., • Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate., • Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of this position., • Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance., • Take prompt corrective action where necessary or suggest alternative courses of action which may be taken., • Demonstrated knowledge of facilities responsive repairs and planned preventative maintenance as well as basic equipment and appliance troubleshooting skills., • Demonstrated knowledge of basic carpentry, electrical, plumbing, dry wall, security, and painting., • Manage difficult interpersonal situations effectively and know when to seek out support from your manager when needed., • Ability to follow agency policy and procedures to maintain safety and security within the facility., • Ability to set and maintain boundaries in a professional manner., • Promote a team environment that values, encourages, and supports differences., • Relate openly and comfortably with diverse groups of people, while valuing their differences., • Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills., • Excellent written and oral communication skills with ability to communicate effectively about technical problems and solutions., • Strong problem solving, time, and project management skills are required to be successful in this role., • Aptitude for learning new technology skills with Microsoft products and other internet-based software., • A minimum of 3 years’ experience working in a maintenance or facilities capacity or related field., • Technical school or maintenance-related certification, a plus., • Awareness and/or training around issues of equity, intersectionality, and belonging, desired., • Familiarity with issues of housing instability, mental health, substance use, sexual assault, and/or domestic violence. Experience working in an environment where language may be a barrier, desired., • Valid WA driver’s license, and a driving record that meets Compass standards, required., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is regularly required to talk and hear., • The employee is frequently required to stand, walk, use hands to finger, handle, or feel, type, and reach with hands and arms; and requires the ability to occasionally push, pull, lift and/or carry supplies up to 50 pounds., • Must be able to kneel, crawl, and crouch. Some work may occur in confined spaces., • Work takes place in office, housing, and shelter environments where long periods of standing, sitting, working on a computer, walking to various work areas, and going up and down stairs are required., • Travel to program sites and meetings outside the office and around the county are necessary., • Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be in close proximity to the people we serve., • Employees can reasonably be anticipated to come in contact with hazardous chemicals, blood borne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment., • This position is not eligible for remote work, it requires onsite work only., • Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy.

Job Description Job Title: Property Manager Effective Date: 7/21/2025 Reports to: Real Estate Director Pay Range: $ 34.79 - $42.48 Status: ☒ Full Time ☐ Part Time ☒ Regular ☐ Temporary FLSA: ☐ Exempt ☒ Non-Exempt Job Summary: The Property Manager will be responsible for the day-to-day administrative operations for ?al?al. The operations include the lease-up of new tenants, overseeing the turnover of units, coordination of maintenance and janitorial services with the facilities team, oversee building operations, processing accounts payables, accepting rent, and participating as a member of the Chief Seattle Club Real Estate team assisting the Real Estate Director in all aspects of property management as needed. This position will play an integral part in supporting CSC partnerships with an emerging non-profit, and will be key to resolving residents’ issues, maintaining a collaborative working relationship with support services and enforcing rules at ?al?al. Essential Job Functions: • Operate within the provisions of Seattle and Washington State Landlord Tenant law, Fair Housing law and the ADA., • Maintain all tenant files and program operation to ensure documentation complies with contracts, auditing and all other applicable standards and conduct ongoing review process to ensure that program standards are maintained qualifications., • Provide professional residential service standards at all times by promptly responding to tenant complaints and seeking immediate resolutions., • Ensure adequate coverage of the premises through coordination with support services., • Enforce rules and lease provisions. Follow up with appropriate disciplinary actions for rules violations including serving appropriate legal notices and processing evictions., • Collect rent and process delinquent payments in accordance with Washington State and Seattle landlord tenant regulations., • Resolve subsidy account discrepancies., • Assist Real Estate Director with preparation of annual budget., • Provide tours to prospective applicants and work with applicants to complete an accurate compliance file for approval prior to move-in., • Maintain wait list or interest list in accordance with program requirements., • Sign and maintain all lease agreements with new residents and provide orientation., • Process work orders and coordinate maintenance and janitorial services with the facilities team., • Work with residents who may have issues related substance addiction, physical and mental health problems, and who may be in need of social living skills., • Ensure ongoing compliance with applicable housing laws, fair housing regulations, lease requirements, and organizational policies through consistent oversight of property operations and tenant documentation., • Maintain active engagement in promoting a safe work environment by following safety procedures and participating in required safety trainings relevant to their role., • Maintain active engagement in promoting a safe work environment by following safety procedures and participating in required safety trainings relevant to their role., • Other duties as assigned Non-Essential Job Functions: • Attends and participates in CSC training, staff meetings, and monthly CSC partners meeting, • Performs other duties as situation requires or as assigned by supervisor. Knowledge, Skills, and Abilities Required: Education: A bachelor's degree in business administration, real estate, finance, or a related field is typically preferred. Experience: 1-5 year relevant experience in property management or real estate can sometimes substitute for formal education, and familiarity with bookkeeping. Licenses/Certifications: Certified Apartment Manager (CAM) experience preferred but not required Technical Skills & Competencies: • Proficient computer skills, competency with Microsoft Word, Excel and Outlook, and ability to utilize a property management software program. Soft Skills: • This position will require strong relationship-building skills to help strengthen another nonprofit that is entering into the housing sector., • Critical Thinking Skills – Ability to identify and resolve tenant concerns or property-related issues promptly and effectively., • Customer Service Orientation – Excellent communication and interpersonal skills to address tenant inquiries and concerns with patience and professionalism., • Time Management – Strong ability to prioritize tasks and manage multiple property management responsibilities, such as maintenance requests and lease processing, simultaneously., • Experience with mission driven nonprofits and familiarity with diverse communities and individuals from various backgrounds., • Experience with Coordinated Entry systems and the Homeless Management Information System (HMIS) for managing housing referrals and client data., • Experience working with third-party compliance groups responsible for reviewing and approving applications. Must show strong attention to detail, a proactive approach to compliance, and a commitment to getting submissions right the first time., • LIHTC experience Physical Requirements & Work Environment: Most positions at CSC are exposed to members of the community who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc. As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients. Mental health care referrals for employees is Available Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions. Benefits Summary: Full-time employee benefits package includes: • Medical, Dental, Vision, and an Employee Assistance Program, • Public Transportation (ORCA) pass, • 401(k) Retirement Plan, • Paid Time Off, Holiday Pay, and Night Shift Differential, • Transparent Pay Schedule, • Internal Hiring and Encouraged Advancement Equal Employment Opportunity Chief Seattle Club is an equal opportunity employer. Employment decisions are based on merit and business needs. It is Chief Seattle Club’s policy not to discriminate against employees and applicants based on race, color, citizenship, status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law, with respect to recruitment, hiring, training, promotion and other terms and conditions of employment. All employment decisions shall be consistent with the principle of Equal Employment Opportunity. Chief Seattle Club is committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, and vendors.

Job Description Shelter Operations Manager Camp Second Chance Posted on: 3/13/26 Location: 9701 Myers Way S Seattle WA 98108 Hours: Monday-Friday 8am to 4:30pm Reports To: Program Manager Pay Range: $31.50 - $33.65 hourly Position Type: Non-exempt, non-union position. This position supervises activities at the site and maintains a safe environment for all the program participants in the Enhanced Shelter. This position also provides emergency coverage as needed and works closely with all Shelter Monitors, Case Managers and LIHI Management team. Responsibilities: * Hire, supervise, and train staff, and interface with vendors, contractors, consultants, and community members. * Complete staff evaluations, set goals with clear performance expectations. * Address performance concerns * Troubleshoot client issues, refer issues as appropriate to management, and work in a team approach to determine the best course of action. * On-site, monitoring the Enhanced Shelter and surrounding areas. Coordinate activities, staffing and maintenance of the community and dining spaces, shelter units, and the surrounding property. * Ensure safety and well-being of the clients. Deploy de-escalation techniques. * Enforce Code of Conduct and LIHI policies. * Update and maintain the Program Roster with accurate information on a daily basis. * Assist clients in completing intake and other paperwork as needed. * Review security logs daily and incident reports and respond per policy. * Provide outreach and info to neighborhood organizations, clients, and attend the Monthly Community Advisory Council meetings. * Monitor activities and appearance, and perform light-maintenance and janitorial of all common areas, entry, kitchen, community space, bathrooms, grounds and the perimeter of the site. * Assist in preparing vacant units including light maintenance, cleaning, and coordinating with vendors in a timely manner. * Maintain inventory of basic supplies and assist in ordering supplies. * Respond to clients/employees concerns and escalate as appropriate. * Respond to emergencies on site, being on-call with cell phone and performing perimeter checks. * Call 911 in case of emergencies such as fire or injuries. Alert LIHI staff and management of incidents, safety concerns and other related issues. * Obtain and respond to input and feedback from clients. * Oversee inspection and upkeep of units and other structures and evaluate habitability and quality of life. * Work with LIHI Management on community notification, tours and community outreach. Foster a clean and safe environment. * Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues). * Engage with assigned training and comply with training deadlines. * Utilize Personal Protective Equipment (PPE) and follow PPE protocols. * Other duties as assigned. Minimum Qualifications: * Experience working in the property management and/or human services field. * Ability to work with people with sensitivity to cultural, race, gender, mental health and class issues. * One year experience as a supervisor. * Ability to work with confidential, sensitive information (physical, electronic, and verbal) and maintain confidentiality. * Ability to work in a fast-paced, constantly changing priorities work environment. * Must be a self-starter, highly organized, able to prioritize, multi-task, meet deadlines, and follow up. * Must have exceptional problem solving skills, be able to resolve conflicts, and ability to work effectively with difficult people. * Must possess a strong sense of ethics, professional boundaries. * Respect for people experiencing homelessness, diplomacy/tact, and an optimistic approach are essential. * Must be able to tolerate and welcome differences of opinion and have an appreciation for diversity. * Able to read, write, and communicate in English, with excellent writing skills. * Knowledge of MS Excel, MS Word, Google Docs/Sheets, and company e-mail at an intermediate level for time sheets and other monthly reports. Preferred Qualification: * Experience providing services to low-income and/or people experiencing homelessness. * Two years’ experience working in the property management and human services field Other Requirements: * Must have a valid Washington State driver’s license and must meet Washington State minimum requirement for driver liability insurance. * Must have access to reliable transportation. * Must be able to pass a driving record check. * Must pass criminal background checks and drug screening. Physical Requirements for this position can be found here. Benefits for this position (pro-rated for part time employees) -Generous vacation and sick leave -10 paid holidays and 1 floating holiday -Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options) -Employer-Paid Life and AD&D Insurance -401k offered for unionized employees (through OPEIU8) -403b offered for non-union employees -Employee Assistance Program -Travel Assistance Program -Aflac offered for all employees About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Monday-Friday 8am to 4:30pm Monday-Friday 8am to 4:30pm

Job Description Maintenance Supervisor Roving, Greater Seattle Area Reports to: Facilities Director Work Schedule: Monday through Friday 7:30am to 4:00pm. Full-time, 40 hours per week, includes some on call evenings and weekends Pay Range: $27.70-35.40 hourly Benefits: Medical, dental, vision, retirement, life insurance, long term disability insurance and sick leave are available to employees. Employees accrue 116 hours of vacation during the first year and receive 11 paid holidays. (Prorated for part-time employees). Position Type: Management / Non-exempt The Roving Maintenance Supervisor will be primarily responsible for conducting routine, preventative, and emergency repairs. Requirements: General: • Serve as a field representative of the maintenance department of LIHI., • Represent LIHI in a professional manner as reflected by personal appearance, attention to detail, jobsite cleanliness, customer service and safety., • Document and record all work, purchases, travel, accidents, and any other related items in a timely, professional manner., • Participate with other maintenance personnel in a plan for sharing on-call duties. This will include evening/weekend emergency pager responsibilities for the department., • Roving duties as assigned., • Must be able to work well, meet deadlines, and complete work projects with minimal supervision., • Perform regularly scheduled, turnover and emergency maintenance tasks on properties including, but not limited to inspections, carpentry, drywall repair, interior and exterior painting, electrical work, appliance troubleshooting & repairs, plumbing work, finish carpentry, framing, changing lock cylinders, removing/installing locks & associated hardware, and general handyman duties., • Perform construction and other special projects as needed including but not limited to renovations, remodels, concrete and brick work, siding and roofing, electrical line upgrades, and plumbing repairs/upgrades., • Maintain all mechanical equipment in good serviceable condition., • Maintain property grounds and landscaping., • Assist the development department with punch lists, due diligence, walk-throughs, warranty work, and special tasks as needed., • Utilize PPE equipment and follow PPE protocols., • Clean up and maintain work areas regularly and appropriately including the maintenance shop area and storage areas., • Flex work hours depending on scheduled daily tasks, vendor appointments, inspections, or special projects., • Complete work in a timely, professional, and proper manner., • Coordinate bids on large projects and supervise subcontractors as needed., • Evaluate properties for proactive maintenance needs, developing an active ability to recognize problem areas while they are still manageable., • Meet regularly with property managers to encourage clear communication and teamwork., • Assist in tracking the budget., • Record all inspections and related maintenance on appropriate forms in an accurate and timely manner., • Prioritize all work to minimize vacancy loss, prevent property damage, and provide service to residents., • Order all supplies and equipment as needed within the maintenance budget., • Proficiently utilize online software including but not limited to scanning & attaching receipts, code credit card charges, generate reports for credit card charges, generate reports for mileage reimbursements, and submit monthly reports on time, • Engage in online trainings including but not limited to Grace Hill and comply with training deadlines., • Daily engagement with reviewing and responding to work emails., • Daily check-ins with property Area Manager and Property Manager., • Provide training to staff responsible for maintenance, janitorial, and onsite duties as needed., • Communicate with others in a professional, courteous, and appropriate manner. Qualifications: 1. 4 years’ experience in building maintenance including carpentry, electrical, and plumbing. Must be knowledgeable in repairs of doors, walls, floors, plumbing, light fixtures, appliances, locks, etc., 2. Experience working with a diverse population., 3. Excellent communication and interpersonal skills., 4. Regular access to a vehicle and general maintenance tools., 5. Proficiency in MS Excel, MS Word, Google Docs/Sheets, and company e-mail at an intermediate level for time sheets and other monthly reports., 6. Must pass criminal background checks and drug screening test. Preferred Qualification: Washington State Labor and Industries 07-B Residential Electrical Maintenance Certification. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. #hp Monday through Friday 7:30am to 4:00pm Full-time, 40 hours per week, includes some on call evenings and weekends

Job Description URS Team Leader Urban Rest Stop Posted on: January 12, 2025 Location: URS Ballard Hours: 6:00am to 3:00pm Monday to Friday Reports To: URS Manager Pay Range: $23.67 - $30.15 Position Type: Exempt, non-union position. Our Urban Rest Stop hygiene centers provide people experiencing homelessness access to showers, toiletries, and laundry services in a clean, safe, respectful environment. The URS Team Leader is responsible for the greeting, assisting and monitoring patrons who come to the Urban Rest Stop. This position also is responsible for maintaining a high level of service and cleanliness in the facility. They also lead, train and schedule the URS Team Members and any volunteers that come in. Responsibilities: Customer Service ● Ensure that the Urban Rest Stop provides a clean, safe and welcoming environment at all times. ● Schedule appointments for daily use of the showers and laundry facilities. ● Monitor use of all agency facilities, and monitor the patrons and their behaviors throughout the facility. ● Provides personal assistance to patrons, when necessary. ● Distribute personal care items as requested and when donations are available. ● Distribute shower towel use and return, in accordance with agency procedures. ● Enforce Rest Stop Rules and Procedures to ensure the safety and security of patrons, staff and the facility. ● Mediate and de-escalate conflicts and model appropriate problem solving strategies. ● Implement Rest Stop Security Procedures when necessary. ● Document all such incidents in Daily Log and submit Incident Report to URS Manager. ● Provide information to Urban Rest Stop patrons regarding resources etc as needed. ● Contact other community agencies when specific patron assistance is required, i.e. Public Health and Seattle Police Officers. ● Must wear a mask at all times while on-site. Administrative/Record keeping ● Maintain Daily Log of Urban Rest Stop activities, including incident reports when they arise. ● Inform URS manager of any incidents that occur as soon as possible, either formally via incident report or informally. ● Order, stock and sort consumable items and cleaning supplies, ensuring a continuous supply for Rest Stop staff use. Inventory to be secured and managed for best use of agency property and funds. ● Stock and sort donated and purchased hygiene supplies, such as razors, diapers, toothbrushes, etc. ● Collect facility use information on Rest Stop patrons daily. Update and maintain the patron database daily. ● Follow agency procedures as detailed within the Urban Rest Stop Procedures Manual. ● Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues). ● Engage with assigned training and comply with training deadlines. Cleaning ● Clean the Urban Rest Stop in accordance with daily cleaning schedule and expectations. ● Maintain a high level of facility cleanliness at all times, including responding to spot and emergency cleaning tasks. ● Monitor the condition of the Rest Stop facility. Report any maintenance or repair concerns to the URS Manager. ● Foster a clean and safe environment. ● Utilize Personal Protective Equipment (PPE) and follow PPE protocols. Lead ● Create schedule and update relief staff if regular staff cannot work. ● Lead and coordinate Team members and volunteers efforts. Coordinate and share all work tasks. ● Work directly with the URS Manager to ensure the Urban Rest Stop success. ● Train new hires and volunteers, as needed. ● Participate in staff meetings. ● Other duties as assigned. Minimum Qualifications: ● Able to read, write and communicate in English. ● Previous home health aide, nursing/psychiatric aide, orderly, social service assistant/aide or janitorial experience. ● Experience leading projects or teams. ● Previous work experience in a comparable social service environment, such as a Homeless Shelter, Transitional Housing, multi-service center or other direct human services provision. ● Experience in successful conflict resolution and de-escalation. ● Ability to work with a diverse population. ● Basic computer skills ● Able to work in a busy, fast paced environment. Preferred Qualifications: ● Bi-lingual skills. ● Two years experience as a supervisor or a team leader. Other Requirements: ● Must have reliable transportation. ● Must pass criminal background check and drug screen. Upon Hire: ● After 90 days of hire, you will be required to complete First Aid/CPR certifications. **Due to the patrons that we serve at this location, masks are required to be worn by all employees at this site. Benefits for this position (pro-rated for part time employees) -Generous vacation and sick leave -10 paid holidays and 1 floating holiday -Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options) -Employer-Paid Life and AD&D Insurance -401k offered for unionized employees (through OPEIU8) -403b offered for non-union employees -Employee Assistance Program -Travel Assistance Program -Aflac offered for all employees About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. 6:00am to 3:00pm Monday to Friday 6:00am to 3:00pm Monday to Friday

Job Description As a Kitchen Coordinator I, you will work with a team of staff and volunteers to create a safe, healing environment for Program Ministries by managing all aspects of the kitchen, serving healthy meals, along with high-quality volunteers and work therapy guests. Scheduled: Monday – Friday; 7:00 am – 3:30 pm. Pay Range: $20.51 - $26.16 Target starting pay: $21.68 per hour How you will serve • Receive meals from the central kitchen and prepare them for lunch and dinner service., • Prepare weekend meals for all program locations., • Plan and prepare breakfast meals., • Ability to work between various program locations., • Ensure that kitchen workers are adhering to health and safety requirements., • Ensure that dishes, cookware, and utensils are cleaned and sanitized properly., • Assist with the unloading and proper storage of weekly deliveries., • Meet with Manager weekly., • Attend staff meetings as scheduled., • Work with CM and support service manager to schedule and facilitate work therapy for the guests., • Attend & participate in all Mission, Division, and Department meetings and training, as required., • Any other job-related duties as assigned by supervisor. How you qualify • Acknowledge and sign the Mission's Statement of Faith (see below)., • High School Diploma or equivalent required., • 1 year of food preparation experience required., • Able to lift up to 30lbs., • Food Handler's card required, • Proficient Microsoft Office Suite How we support each other • Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him., • Faithfully upholds The Mission and your team in prayer., • Participates in team devotions as schedule permits., • Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations., • Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors. Benefits All regular fulltime employees, you are eligible to participate in our generous benefits package: • Medical / Dental / Vision, • Long Term Disability – 100% company paid, • Basic Life Plan – 100% company paid, • Voluntary Products, • EAP and 24/7 Virtual Mental Health – 100% company paid, • 4 weeks of paid vacation (prorated based on hire date), • 11 paid holidays + 1 Floating Holiday, • Personal Day and Birthday holiday, • Retirement benefits w/ company match, • Continuing Education Reimbursement Program Work Environment While performing the duties of this job, the employee is frequently required to sit for extended periods of time in a temperature-controlled environment. Occasionally you will stand, balance, twist, stoop, kneel and reach with hands/arms. Occasionally lifts up to 30 pounds and walks, use stairways to climb multiple floors within the company. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus. Statement of Faith • We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21), • We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2, • We believe in the deity and humanity of our Lord Jesus Christ:, • His virgin birth (Luke 1:35, John 1:1-2, John 1:14), • His sinless life (Phil. 2:5-11), • His miracles (Matt. 4:23), • His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2), • His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5), • His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24), • His future return in power and glory (1 Thess. 4:16-18), • We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17), • We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23), • We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15), • We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4) Mission Statement To bring the love of Jesus and hope for a new life to our homeless neighbors. Vision Statement To see every homeless neighbor - beloved, redeemed, restored. Pre-Employment This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.

Job Description As a Guest Services Associate I, you will collaborate with a staff team to help create a safe, healing welcome center environment for Program Ministries in a Christian residential program. This position is a part of a team to provide information, referrals, and support services for our Ministries guests. They are responsible for providing leadership for the guests, overseeing volunteers and activities, maintaining the facility’s safety and cleanliness. Scheduled: Wednesday - Sunday 6:30AM - 3:30 PM. Pay Range: $20.51 - $26.16 Target starting pay: $21.68 per hour How you will serve • Help maintain a positive, pleasant, and Christian atmosphere while participating in its grace-based ministry., • Oversee safety and cleanliness of facility on shift, including bed checks and floor checks., • Uphold the guidelines of the Mission, confronting guests and leading them to self-evaluations when necessary., • Daily compiles a thorough record of the events on your shift in staff log., • Daily communication with other staff via email., • Take calls for people looking to get into one of our programs; provide resources when necessary., • Complete data entry and documents assigned by your supervisor., • Help coordinate support groups and/or classes., • Assist with holiday event preparation and coordination., • Perform janitorial and maintenance duties as needed., • Keep all restrooms stocked with supplies., • Perform Urine Analyses and Breathalyzers when needed., • Medication observation., • Keep donations organized and put away., • Monitor incoming people, assisting and directing visitors and guests., • Manage office telephones, recording and organizing messages., • Assist with administrative tasks., • Make keys for the rooms as needed., • Attend and participate in all Mission, Division and Department meetings and training, as required., • Any other job-related duties as assigned by supervisor. How you qualify • Acknowledge and sign the Mission's Statement of Faith (see below), • High school diploma or equivalent required., • 1 year’s customer service experience required., • 1 year working in a social services environment preferred., • Microsoft Office Skills required. How we support each other • Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him., • Faithfully upholds The Mission and your team in prayer., • Participates in team devotions as schedule permits., • Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations., • Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors. Benefits All regular fulltime employees, you are eligible to participate in our generous benefits package: • Medical / Dental / Vision, • Long Term Disability – 100% company paid, • Basic Life Plan – 100% company paid, • Voluntary Products, • EAP and 24/7 Virtual Mental Health – 100% company paid, • 4 weeks of paid vacation (prorated based on hire date), • 11 paid holidays + 1 Floating Holiday, • Personal Day and Birthday holiday, • Retirement benefits w/ company match, • Continuing Education Reimbursement Program Work Environment While performing the duties of this job, the employee is frequently required to stand, walk or sit for extended periods of time, bend, stoop or reach. Occasionally will stand, balance, twist, stoop, kneel and reach with hands/arms. Regularly lifts up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus. Statement of Faith • We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21), • We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2, • We believe in the deity and humanity of our Lord Jesus Christ:, • His virgin birth (Luke 1:35, John 1:1-2, John 1:14), • His sinless life (Phil. 2:5-11), • His miracles (Matt. 4:23), • His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2), • His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5), • His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24), • His future return in power and glory (1 Thess. 4:16-18), • We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17), • We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23), • We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15), • We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4) Mission Statement To bring the love of Jesus and hope for a new life to our homeless neighbors. Vision Statement To see every homeless neighbor - beloved, redeemed, restored. Pre-Employment This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.