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Guest Experience Extraordinaire: Deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay. Front Desk Leader: Motivate, coach, and guide your team to shine. Youll keep st International, Manager, Front Desk Manager, Suite, Front Desk, Intern, Hotel

Job DescriptionDescription: The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs such as carpentry painting plumbing etc. May require driving shuttle van when needed (property specific). Requirements: • Assist with the operation maintenance and repair of equipment., • Change out light bulbs; perform preventative maintenance for guest rooms to include vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc. • Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guestrooms meeting rooms the swimming pool and hot tub. • Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request. • Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings. • Perform other tasks/jobs as assigned by the supervisor or manager., • Clean exterior parking lot and remove trash from receptacles., • Perform minor landscaping tasks such as pulling weeds between lawn servicing dates., • Help the housekeeping department in maintain public areas of the hotel., • Assist with guest transportation if property has shuttle service., • Perform preventative maintenance tasks as identified in the CORE program and record the work completed. • Maintain the needed stock of mechanical items needed to ensure work can be completed timely without delays. • Advise the General Manager of equipment or supplies needed and properly maintain the building., • Assist breakfast area in below tasks as needed: o Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. o Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. o Support all areas of the food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or QUALIFICATIONS: • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must have a valid driver’s license for the applicable state (property specific)., • Must have an acceptable MVR (Motor Vehicle Driving Record) (property specific)., • Must be willing and can work a varied schedule that may include evenings nights weekends and holidays Job Settings and Physical Demands: To perform the job successfully, the candidate must be able to stand and walk 90% of their workday. Lifting and carrying up to 65 lbs. may be necessary at times and bending and stooping are required. Job is performed indoors in well ventilated area. Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

Job DescriptionDescription: PURPOSE: The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs such as carpentry, painting, plumbing etc. May require driving a shuttle van when needed (property specific). RESPONSIBILITIES: • Assist with the operation, maintenance and repair of equipment., • Change out light bulbs; perform preventative maintenance for guest rooms to include vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc., • Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guest rooms meeting rooms the swimming pool and hot tub., • Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request., • Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings., • Perform other tasks/jobs as assigned by the supervisor or manager., • Clean the exterior parking lot and remove trash from receptacles., • Perform minor landscaping tasks such as pulling weeds between lawn servicing dates., • Help the housekeeping department in maintaining public areas of the hotel., • Assist with guest transportation if property has shuttle service., • Perform preventative maintenance tasks as identified in the CORE program and record the work completed., • Maintain the needed stock of mechanical items needed to ensure work can be completed timely without delays., • Advise the General Manager of equipment or supplies needed and properly maintain the building., • Assist breakfast area in below tasks as needed:, • Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner., • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working., • Support all areas of the food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas if requested. Requirements: QUALIFICATIONS: • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must have a valid driver’s license for the applicable state (property specific)., • Must have an acceptable MVR (Motor Vehicle Driving Record) (property specific)., • Must be willing and can work a varied schedule that may include evenings nights weekends and holidays Job Settings and Physical Demands: To perform the job successfully, the candidate must be able to stand and walk 90% of their workday. Lifting and carrying up to 65 lbs. may be necessary at times and bending and stooping are required. Job is performed indoors in a well ventilated area. Disclaimer This position is a part of the Local 68 Hotel/Motel Trades bargaining agreement** This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

Great opportunity for a FOSSE experienced front desk agent looking for extra hours. As you know Front Desk Agents are at the hub of the hotel with the most interaction with the guest and your role is key to the overall experience the guest will have.

Full-Time Guest Services RepresentativeResidence Inn by Marriott-Wayne, 30 Nevins Road, Wayne, NJ 07470We are currently looking for a Full-Time Guest Services Representative to join our front desk team! Our Residence Inn® by Marriott in Wayne, with 118 full suites, is nestled in a peaceful corner o

Guest Service Agent OpportunityGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer

Answer inquiries about hotel services, nearby dining, shopping, and entertainment options. Required Experience, Education, and Skills:Previous experience in a hotel front desk or guest service role preferred. Strong customer service and communication skills to interact effectively with guests and st

Front Desk Agent / ReceptionElement by WestinWood Ridge, NJOur Hotel "Family Members" are truly responsible for conveying the brand at every touch point, and our Front Desk / Reception Agent brings to life the brand's core values in all aspects of the operation. As a Front Desk / Reception Agent, yo

The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Major / Key Job Duties • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates., • Cleans assigned guest rooms with adherence to company standards, policies and procedures., • Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use., • Stocks carts and cart rooms if necessary and or directed by management., • Reports all maintenance issues directly to the front desk and/or manager on duty., • Reports any remaining guest property in a check-out room directly to the front desk and manager on duty., • Assists and provides reasonable accommodation in response to guest requests whenever possible and practical., • Complies with all safety and security policies and procedures., • Completes all required and annual Extended Stay University training. Other Duties • Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas., • Responsible for maintaining overall hotel cleanliness., • Other duties as assigned by the management team. Benefits • Weekly Pay!, • Competitive Wages, • Great working environment, • Employee Recognition Programs, • Vision Insurance, • 401(k) Savings Plan, • Employee Assistance Program (EAP), • Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Knowledge, Skills, Abilities & Competencies • Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff., • Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations., • Apply good judgment at all times. Environmental Job Requirements • Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds., • Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch., • Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds., • Detect items in guest rooms to ensure safe performance of work., • Frequently work in outside weather conditions (depending on hotel)., • Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock., • Typically, moderate to loud noise levels in the work environment., • The associate may be asked to travel to help additional locations within a reasonable geography. Minimum Qualifications • No prior experience or training necessary.

White Lodging - 1 Glenwood Avenue - Responsibilities: Assist guests with overnight front desk functions; Balance hotel/restaurant transactions and cash handling; Run nightly audit reports and prepare end-of-night summaries; Explain hotel reports and folios to management; Ensure guest data confidenti

Take pride in working for Hilton Hotel Front Desk Associate and help us make every day count.

Make an impact in the role of Hotel Front Desk Clerk to perform daily responsibilities with dedication.

Now hiring a Hotel Front Desk Associate, where you will manage simple records and enter information accurately, help organize and maintain a tidy workspace, and provide friendly assistance to customers and team members.

Fairfield - JobID: 100-170505725 [Front Desk Agent / Concierge] As a Guest Service Representative at Fairfield, you'll: Ensure every guest is greeted and welcomed in a unique and personable way upon arrival; Book guest hotel reservations; Anticipate guests’ needs and respond timely, efficiently, a

Job Description Culinaire • We have an opening for a full time GUEST/EVENT SALES AGENT position., • Location: New Jersey Performing Arts Center - One Center Street, Newark, NJ 07102. Note: online applications accepted only., • Schedule: Full time; Days may vary, 40 hours a week. More details upon interview., • Requirement: Previous sales experience is required., • Provide administrative and coordination support for the event sales team, including client materials, event documentation, and internal event resources., • Review Banquet Event Orders (BEOs), Front of House notes, and event details to ensure accuracy and consistency prior to execution., • Prepare and organize event materials such as menus, signage, floorplans, buffet cards, and meeting documents., • Maintain SharePoint files, sales resources, event records, and assist with purchase orders and client payment documentation., • Support client meetings, site tours, tastings, and event preparation while managing multiple priorities in a fast-paced hospitality environment., • Pay Rate: $20.00 to $24.00 per hour. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1565534. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. CULINAIRE provides upscale food and beverage management services to a very diverse collection of national accounts to include art museums, cultural landmarks, hotels, performing theaters, restaurants, and special event venues. While our portfolio is diverse, the one constant in every operation that we manage is our total commitment to our associates to put their career path, safety, and success as top priority, and to our client to provide top quality food product and service to our customers and guests. Job Summary Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests. Essential Duties and Responsibilities: • Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information., • Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel., • Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment., • Balances and drops receipts according to accounting specifications., • Provides guests with information about the facility, services, and amenities., • Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions., • Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested., • Fields and resolves guest complaints or escalate for resolution to appropriate department., • Assists guests in emergency situations., • Maintains adequate supplies and functional equipment at the Front Desk., • Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty., • Perform other duties as assigned. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance). Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Associates at Culinaire are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2026/03/Culinaire-Landing-Page_Feb2026.pdf

Job Description Guest Services Representative The Guest Services Rep is responsible for providing exceptional customer service to guests, and visitors by creating a welcoming environment, assisting with inquiries, and supporting front desk operations. This role serves as a liaison between departments and ensures a smooth and positive experience for all guests. Requirements: • High school diploma or equivalent, • Strong interpersonal and communication skills, • Basic computer proficiency, • Excellent customer service and phone etiquette, • Hospitality/ Hotel experience preferred Key Responsibilities: • Greet and assist families and visitors in a friendly and professional manner, • Answer and manage phone calls, voicemails, and messages promptly, • Coordinate scheduling, ensuring accuracy and timeliness of appointments, • Serve as a liaison between departments and communicate issues to management, • Provide directions, tours, and general information about the facility, • Respond to questions, concerns, and complaints with professionalism and care, • Maintain knowledge of the facility and nearby amenities to assist visitors, • Assist with guest room coordination and support services as needed, • Manage office tasks such as inventory, faxing, copying, and mail distribution, • Utilize computer systems and software to support daily operations

We are looking for a Front Desk Agent to join our team. This is a great opportunity for anyone looking to start or grow a career in hotel front desk operations, hospitality management, or guest services. A desire to work as part of the front desk team.

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skills • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Front Desk / Guest Care Manager.Concord Hospitality is hiring a Front Desk / Guest Care Manager to lead our front office operations and ensure an exceptional guest experience.This role is at the hub of the hotel, with the most interaction with our guests.As a leader, you will inspire, coach, and emp

Job Description We are currently looking for a Front Office Supervisor to join our Hilton Garden Inn Wayne team! The Hilton Garden Inn is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Front Office Supervisor is responsible for assisting in the coordinating the front office operations of the hotel while providing support to the management team. This is a Full Time position, and requires open availability, inlcuding weekends, holidays and occasional overnight shifts. Hilton Brand experience and OnQ certified preferred. Responsibilities include: • Assists in overseeing guest services and front office operations; ensuring superior service is a priority., • Foster a positive, cooperative work environment between front office staff and management., • Supervise front office team. Helps in planning, assigning, directing work, addressing guest concerns and resolving problems., • Front Desk Duties:, • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information., • Taking reservations from incoming callers inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest., • Handles cash, credit card information and goods at the property, • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner., • Typical Schedule : Morning Shifts : 7 AM – 3 PM , Evening Shifts: 3 PM – 11 PM, Weekend Availability needed - Flexibility to work all shifts when needed. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Customer Service experience, in a hotel setting preferred., • Hilton Hotel Brand experience and OnQ certified is required., • High School diploma or equivalent is preferred., • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred., • Must have valid drivers license, and acceptable driving history subject to company approval . What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Front Desk AssociateFront Desk Associates are responsible for greeting and registering the guest, providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Perform other duties as assigned which may include but is not limited to the followi

Job DescriptionDescription: Our team is looking to add an upbeat Part-Time Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description Residence Inn by Marriott-Wayne, 30 Nevins Road, Wayne, NJ 07470 We are currently looking for a Full-Time Guest Services Representative to join our front desk Team! Our Residence Inn® by Marriott in Wayne, with 118 full suites, is nestled in a peaceful corner of northern New Jersey. When our guests visit William Paterson University or attend a wedding at The Brownstone or The Tides Estate, there’s no closer hotel. Ice . We are an extended stay hotel, and our suites have full kitchens including a fridge, microwave, and utensils. A great place to stay, a great place to work. The Residence Inn is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Guest Services Representative/Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include: • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information., • Handles cash, credit card information and goods at the property, • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner., • Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest., • Drive hotel shuttle Typical Schedule : Evening Shifts: 3 PM – 11 PM, Weekend and Holidays Availability needed. Must have a valid driver's license as this position requires driving the hotel shuttle occasionally. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Customer Service experience, in a hotel setting preferred., • Marriott experience is a plus., • High School diploma or equivalent is preferred., • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred., • Must have valid drivers license, and acceptable driving history subject to company approval . What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program Rate of Pay: $17.50/hr Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionDescription: PURPOSE: Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. This position is part of a collective bargaining agreement with the Hotel and Gaming Trades Council. RESPONSIBILITIES: • Approach all encounters with guests and associates in a friendly service-oriented manner., • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)., • Maintain regular attendance in compliance with Athena Hospitality standards as required by scheduling which will vary according to the needs of the hotel., • Comply with Athena Hospitality policies, standards, and regulations to encourage safe and efficient hotel operations., • Maintain proper operation of the telephone switchboard and ensure that all Athena Hospitality performance standards are met., • Handle requests for information mail and messages in an efficient and courteous manner., • Answer guest inquiries about hotel service facilities and hours of operation., • Answer inquiries from guests regarding restaurants, transportation, entertainment etc., • Be aware of all rates packages and special promotions; Be familiar with all in-house groups; Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting scenarios., • Be familiar with all Athena Hospitality policies and house rules as well as hospitality terminology., • Have knowledge of and assist in emergency procedures as required., • Handle check-ins and check-outs in a friendly efficient and courteous manner., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Use proper two-way radio etiquette when communicating with other associates., • As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members, • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel., • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds, • Be fully familiar with the brand frequency program, level, and awards., • Be familiar with breakfast operation and standards and be prepared to assist when requested or needed. QUALIFICATIONS: • High School diploma or equivalent required; College course work in related fields helpful., • Experience in a hotel or a related field preferred., • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests., • Demonstrate the ability to multitask, be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful high-pressure situations., • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary., • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Must be willing and able to work a varied schedule that may include evenings nights weekends and holidays, • Holds an understanding of hotel products and guest services (i.e., lifestyle full-service resort etc.), • Ability to participate in the creation of an enjoyable work environment Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status. Requirements:

Job Description JOB OVERVIEW: Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction. ESSENTIAL JOB FUNCTIONS: 1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate., 2. Respond to guest’s special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business., 3. Implement company programs and supervise the daily operations of the Front Desk to comply with SOPS and LSOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers., 4. Supervise the Guest Service Agents., 5. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered., 6. Comply with attendance rules and be available to work on a regular basis., 7. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to access and accurately input information using a moderately complex computer system. Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Ability to establish and maintain effective working relationships with associates, customers and patrons. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Description JOB OVERVIEW: Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction. ESSENTIAL JOB FUNCTIONS: 1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate., 2. Respond to guest’s special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business., 3. Implement company programs and supervise the daily operations of the Front Desk to comply with SOPS and LSOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers., 4. Supervise the Guest Service Agents., 5. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered., 6. Comply with attendance rules and be available to work on a regular basis., 7. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to access and accurately input information using a moderately complex computer system. Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Ability to establish and maintain effective working relationships with associates, customers and patrons. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job DescriptionRead the hours before anything else This is an afternoon-to-evening customer service desk: 1:00 PM to 9:00 PM, or 12:00 PM to 8:00 PM if that suits your schedule better, on-site in our Wayne, New Jersey office, on a set weekly schedule you commit to. The shift always runs into the evening — that is when our customers need the most help. If evenings do not work for you, this is not your role, and we would rather say so here than three interviews in. What the desk actually is We are a corporate travel management company. The customers you will look after are business travellers whose plans are changing right now — a cancelled flight, a hotel that lost the booking, a car that never showed. You take the call, calm the situation, chase the airline or hotel for an answer, log everything accurately in our systems, and keep a shared inbox from piling up. Catching a wrong confirmation number before it becomes an expensive problem is the whole job in one sentence. You will do well here if you • Have handled real customers face-to-face or on the phone — retail, food service, a front desk, a call centre, a pharmacy counter, a bank window, • Stay calm and organised when several things are urgent at once, • Work quickly without letting details slip, • Pick up new software by clicking around rather than waiting to be shown, • Can commit to the same days and hours every week What we do not require No travel industry experience — we teach the systems. No degree requirement. Customer service experience of any kind counts for more here than a title. Compensation and schedule • 16.00 to 18.00 per hour, • Part-time, fixed weekly schedule, • Afternoon/evening shift — 1:00 PM to 9:00 PM or 12:00 PM to 8:00 PM — on-site in Wayne, New Jersey About ABT US Corporate travel management company in Wayne, NJ, looking after business travellers across the country. Small team, no layers — you report directly into our operations group. Applicants must be legally authorised to work in the United States. We do not provide visa sponsorship for this role.

Job Description Harmony Suites is a 261-suite hotel located in the heart of the Meadowlands in Secaucus, New Jersey, just minutes from New York City. We are seeking a dependable, detail-oriented, and guest-focused Night Front Desk Agent to manage overnight front desk operations and ensure our guests receive exceptional service. Key Responsibilities • Welcome guests and manage check-ins, check-outs, reservations, and guest inquiries., • Answer telephone calls, process payments, and respond to guest requests professionally., • Perform nightly audit procedures, reconcile daily transactions, and prepare end-of-day reports., • Maintain accurate guest information and reservation records using the hotel's property management system., • Prepare reports, spreadsheets, and other administrative documents using Microsoft Excel and Word., • Monitor overnight hotel activity and promptly report security concerns, maintenance issues, or emergencies., • Resolve guest complaints and coordinate with management when necessary., • Communicate overnight activities and important updates to the morning front desk team. Required Qualifications • Strong computer skills and proficiency in Microsoft Excel and Microsoft Word., • Excellent communication, organizational, and customer service skills., • Ability to multitask, solve problems independently, and maintain attention to detail., • Comfortable handling financial transactions, reconciling records, and preparing reports., • Dependable and able to work overnight shifts, including weekends and holidays., • Previous customer service or hospitality experience preferred. Experience with Oracle OPERA Cloud PMS • Candidates familiar with Oracle OPERA Cloud Property Management System will receive additional consideration.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational suppo

We are seeking an experienced and service-driven Front Desk Manager to oversee the daily operations of the Front Desk and Guest Services departments within a full-service hotel environment. Manage the daily operations of the Front Office, including Front Desk, Guest Services, Bell Services, and Conc

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As a Guest Services Agent, you would be responsible for greeting and registering guests an

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational suppo

ResponsibilitiesAssist guests efficiently, courteously, and professionally at all timesMaintain a high level of service and hospitality standardsPromptly address guest concerns and ensure satisfaction in a timely mannerPost guest charges, collect payments, and follow cash handling proceduresHandle g