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Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Clerk. As a Front Desk Clerk, you will be responsible for perfo

Hotel room discounts at our locations around the globe. Hotel Front Desk - Weekend Availability Required. Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candida

Make an impact in the role of Hotel Front Desk Clerk to perform daily responsibilities with dedication.

We’re seeking a motivated Hotel Front Desk Associate, where you will manage simple records and enter information accurately, provide friendly assistance to customers and team members, and follow schedules and complete assigned tasks on time.

Job Description Our TownePlace Suites Latham/Albany is seeking a Houseperson/Night Auditor to join their team! This position will be responsible for maintaining the cleanliness and general appearance of public areas (lobby, hallways, restrooms) of the hotel and transporting guests in the airport hotel shuttle when needed. Cleans rugs, carpets. Maintains storage closets with linens, towels, cleaning supplies. Assists in stocking the room attendants’ carts with supplies. Assists with various housekeeping and maintenance tasks as assigned by supervisor. Will also be responsible for overnight front desk duties as needed. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Hotel housekeeping experience, • Flexibility to work weekends and holidays, • Great customer service skills At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, and holidays

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Supervisor. Become part of our family and see why so many of ou

Job Description We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! As a full-time employee, you will receive the following: • Competitive Pay, • Paid Time Off - Holiday, Vacation and Personal Days, • Great Benefits including Medical and Dental Insurance, • Voluntary Short-Term Disability Insurance, • 401K Retirement Program with company contribution - FREE MONEY!, • IHG and Turf Hotel Employee Room Night Discounts, • Employee Awards, • Assisting guests efficiently, courteously and professionally at all times, • Maintain a high level of service and hospitality, • Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner, • Post guest charges, collect payments and follow all cash handling procedures as required by the Hotel, • Be knowledgeable of the hotel brand and various programs (rewards programs, special offers), • Be a great communicator to various departments and management on guest comments and concerns, • Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance, • Maintains and promotes a positive and cooperative work relationship with all hotel departments ESSENTIAL FUNCTIONS: Requires ability to walk and stand during entire working period of 8 hours; requires ability to lift 10 - 15 pounds. Must be able to work a flexible schedule that will include days, evenings, weekends and holidays.

Job Description TownePlace Suites Albany Airport/ Latham- 5 Forts Ferry Road, Latham, New York 12110 We are looking for a Front Office Supervisor to join our great Team! We’re centrally located to Saratoga Race Course, RPI, SUNY Albany and Siena College and Downtown Albany is only 10 miles south. There are 114 pet friendly rooms consisting of studio, 1- and 2-bedroom suites with fully equipped kitchens, free Wi-Fi and smart TV’s. An indoor heated pool and fitness center are also available with safety restrictions in place. The TownePlace Suites Latham is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Front Office Supervisor is responsible for coordinating the front office operations of the hotel while providing support to the management team, including but not limited to light administrative work on top of assigned front desk duties. This position requires open availability (days, evenings, overnights, weekends and holidays). Responsibilities include: • Assists in overseeing guest services and front office operations; ensuring superior service is a priority., • Foster a positive, cooperative work environment between front office staff and management., • Greeting guests, complete the check-in/ check-out procedure through the Property management system while obtaining and storing pertinent information., • Taking reservations from incoming callers inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest., • Handles cash, credit card information and goods at the property, • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Customer Service experience, in a hotel setting preferred., • Marriott experience is a plus., • High School diploma or equivalent is preferred., • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • $17.50-$19/ hr, • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program

Job Description We are looking for a Hotel Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation when arriving or departing during the overnight hours. A night auditor has the added responsibility of closing and balancing the current business day and correcting any posting/cashiering errors as needed to ensure accurate reporting to management. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities • Perform all check-in and check-out tasks, • Perform all night audit tasks - running the nightly reports, ensuring accuracy, and submitting to management., • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates and amenities, • Respond to guest complaints in a timely and professional manner, • Complete shift checklist, • Work experience as a Hotel Front Desk Agent, Receptionist or similar role, • Experience with hotel reservations software., • Understanding of how travel planning websites operate, like Booking and TripAdvisor, • Customer service attitude, • Email, • Phone, • In person

Job Description We are seeking a passionate Front Desk Agent to serve as the hub of our hotel, delivering exceptional guest experiences through proactive, caring service. If you have a winning personality, high responsibility, and enjoy engaging with guests, this full-time role is perfect for you. What You'll Receive (Full-Time): • Compensation: Competitive pay + up to $225 referral bonus., • Perks: Hilton and Turf Hotel room night discounts., • Benefits: Medical/Dental insurance, PTO (holiday, vacation, personal)., • Retirement: 401K with company contribution., • Guest Service: Provide courteous service, handle concerns promptly, and ensure satisfaction., • Operations: Manage check-ins, process payments/cash handling, and answer phones., • Communication: Liaison between departments and management regarding guest needs., • High School Diploma., • Prior experience in public-facing service preferred., • Ability to stand/walk for an 8-hour shift.

Job Description We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities • Perform all check-in and check-out tasks, • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates and amenities, • Respond to guest complaints in a timely and professional manner, • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs, • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests, • Upsell additional facilities and services, when appropriate, • Work experience as a Hotel Front Desk Agent, Receptionist or similar role, • Experience with hotel reservations software., • Understanding of how travel planning websites operate, like Booking and TripAdvisor, • Customer service attitude, • Email, • Phone, • In person

Job DescriptionNight Auditor MCHG is a hospitality company built on Fun, Family, Integrity, and Respect. We are committed to Positively Impacting Lives—for our guests and our team. Join us and help ensure our hotel operates smoothly overnight while providing exceptional guest service. We are hiring a Night Auditor to manage front desk operations during overnight shifts, process accounting and property management system tasks, and serve as the first point of contact for all guests. This position is essential to delivering an outstanding guest experience and maintaining accurate hotel operations. Key Responsibilities • Serve as the Manager on Duty during overnight hours, • Process all PMS night audit tasks and end-of-day accounting procedures, • Accurately handle cash, complete daily transaction reports, and balance the cash drawer, • Welcome guests and provide exceptional service in person and over the phone, • Handle room and rate changes, VIP reservations, and special guest requests according to hotel policies, • Maintain clean and safe front desk and work areas, • Communicate effectively with management, front desk team, and other departments, • Provide guests with information about hotel services, amenities, and the local area, • Uphold the MCHG mission and values through professionalism, positivity, and respectQualifications, • Previous front desk, night audit, or hotel experience preferred but not required, • Strong customer service skills and attention to detail, • Basic knowledge of computers and ability to learn hotel PMS systems, • Excellent written and verbal communication skills, • Reliable, punctual, and able to work independently, • Health, Dental, and Vision Insurance, • Life Insurance, • 401(k), • PTO, • Company Discounts

Job Description We are seeking a passionate Front Desk Agent to serve as the hub of our hotel, delivering exceptional guest experiences through proactive, caring service. If you have a winning personality, high responsibility, and enjoy engaging with guests, this full-time role is perfect for you. What You'll Receive (Full-Time): • Compensation: Competitive pay + up to $225 referral bonus., • Perks: Hilton and Turf Hotel room night discounts., • Benefits: Medical/Dental insurance, PTO (holiday, vacation, personal)., • Retirement: 401K with company contribution., • Guest Service: Provide courteous service, handle concerns promptly, and ensure satisfaction., • Operations: Manage check-ins, process payments/cash handling, and answer phones., • Communication: Liaison between departments and management regarding guest needs., • High School Diploma., • Prior experience in public-facing service preferred., • Ability to stand/walk for an 8-hour shift.

Job Description JOB SUMMARY The Guest Representative is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. He/she is also responsible for all reservation and inquiry calls during their shift. He/she is expected to actively develop superior service skills in dealing with clients, guest, and co-workers. QUALIFICATION STANDARDS EDUCATION & EXPERIENCE • Experience in hotel or a related field preferred., • Hilton/OnQ experience preferred., • High school diploma or equivalent required., • Long hours sometimes required., • Must be able to work evenings, weekends and holidays as needed., • Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must work well in stressful, high pressure situations., • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by clients, guests and co-workers., • Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary., • Must maintain composure and objectivity under pressure., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately. DUTIES AND RESPONSIBILITIES SERVICE ATTITUDE AND COMMUNICATION • Maintain high standards of personal appearance and grooming, which include compliance with Brand dress code and uniform requirements., • Maintain a professional and friendly demeaner at all times., • Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel., • Must be always attentive, courteous and efficient in the dealings with clients, guests, managers and all other employees., • Demonstrate a genuine care and commitment to guest service., • Greet and welcome all guests approaching the front desk in accordance with Brand standards., • Develop a team player attitude for the good of the hotel.GUEST REPRESENTATIVE RESPONSIBILITY, • Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay., • Handle check-ins and check-outs in a friendly, efficient and courteous manner., • Respond to all guests’ requests, problems, complaints and/or accidents presented at the front desk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Answer all guest inquires (i.e. hotel services and amenities, the area, etc.)., • Ensure delivery of packages, mail and messages as needed to guests., • Follow all Brand credit policies., • Be aware of all rates, packages and special promotions. Be familiar with all in house groups. Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting guidelines., • Fully understand and be able to operate all relevant aspects of the front desk computer system., • Focus on his/her role in contributing to guest satisfaction surveys., • Demonstrate appropriate phone skills., • Use brand selling guidelines as part of the inquiry call process., • Consistently perform above average in the mystery call process., • Follow up on all wait list reservations., • Manage suite inventory., • Complete shift responsibility checklist., • Keep front office area clean and organized. Pay is $17 per hour Powered by JazzHR WsEjwccOoq

Job Description Comfort Inn & Suites East Greenbush is hiring for energetic individuals who are a team player for our front desk agent position at the hotel. Previous Choice Hotels experience preferred but not needed - can train - must be proficient with computers and a fast paced environment. Must be able to Multi-task. This is for full time/part time position. Must be able to work both first and second shifts, as well as weekends. Starting at $17 per hour, can be more based on experience. • Register and assign rooms to guests of the hotel. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests., • Compute bill, collect payment and make change for guests. May post charges such as room, food, liquor or telephone by hand or machine., • Answer, receive and transfer incoming calls/outgoing calls, messages, faxes utilizing appropriate means ie telephone, fax, switchboard, computer., • Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guests with check out payments or charges., • Verify customers' credit, and establish how the customer will pay for the accommodation as stated in the SOP. Account for all cash and make deposits in accordance with hotel and company policies., • Answer inquiries pertaining to hotel services, registration of guest and shopping, dining, entertainment and travel directions. Record guest comments or complaints, referring guests to managers as necessary., • Ability to read, listen and communicate effectively in English, both verbally and in writing., • Ability to access and accurately input information using a moderately complex computer., • Reports to work for scheduled shift, on time and in uniform in accordance with company policy., • Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications, • All other duties as assigned or needed., • Help with other departments as needed, • Weekends and holidays are required., • individual will be working both AM and PM shifts.

Job Description Join Our Hospitality Family! Be the Friendly Face of Holiday Inn Express & Suites At Holiday Inn Express & Suites, we pride ourselves on delivering exceptional guest experiences with a personal touch. Whether guests are here for business or leisure, our team is dedicated to making every stay comfortable, convenient, and memorable. Join a friendly, professional environment where your contributions truly matter. Position Summary: We are seeking a friendly, reliable, and customer-focused Guest Services Agent to join our front desk team. As the first point of contact for our guests, you will play a vital role in creating a welcoming and seamless experience from check-in to check-out. Key Responsibilities: • Greet and assist guests with a warm and professional demeanor, • Handle check-in and check-out procedures efficiently using the property management system, • Respond promptly to guest inquiries, requests, and complaints in person, by phone, or via email, • Process payments accurately and manage cash, credit card, and room charge transactions Qualifications: • Previous experience in customer service, hospitality, or front desk preferred, • Strong communication and interpersonal skills, • Ability to handle stressful situations with professionalism and patience, • Basic computer skills and familiarity with hotel reservation systems is a plus, • Must be able to work flexible hours, including weekends and holidays, • High school diploma or equivalent required Why Join Us? • Competitive pay, • Employee discounts at IHG hotels worldwide, • Opportunities for career growth and development Job Types: Full-time, Part-time Pay: $17.00 - $20.00 per hour

Provide safe transportation to all guests using the hotel shuttle vehicle (hotels with shuttle only). Schedule shuttle runs for guests (hotels with shuttle only). Provide information pertaining to hours and available services of the hotel, i.

Responsible for providing accurate, timely information to guests about hotel policies, services, and amenities, ensuring optimum guest service and satisfaction. Operates Hotel switchboard and/or PBX. Some college courses in Hotel Management preferred.

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Provides smart customer service at all times through the daily execution of Lowe's customer service policies, procedures, and programs.Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.Listens to and responds knowl

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Provide safe transportation to all guests using the hotel shuttle vehicle (hotels with shuttle only). Provide information pertaining to hours and available services of the hotel, i. Schedule shuttle runs for guests (hotels with shuttle only).

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Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanlines

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