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Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: First opened in 1904, The Bellevue-Stratford quickly established itself as one of the most celebrated hotels in the nation—designed in the French Renaissance style and renowned as a vibrant gathering place for presidents, royalty, and cultural icons. After decades of prominence, the historic property was listed on the National Register of Historic Places in 1977 and underwent an extensive restoration beginning in 2021. Reopened in 2024, The Bellevue now stands as a reimagined, multifaceted destination that honors its legacy while welcoming a new generation of travelers, reaffirming its place as The Grand Dame of Broad Street. Its revival has already earned significant industry recognition, including the 2025 AHEAD Americas Awards for Hotel of the Year and Best Guest Rooms, a #6 ranking in Condé Nast Traveler’s 2025 Readers’ Choice Awards for the Mid-Atlantic, and Gold Key Awards for Best Midscale Lobby and Best Midscale Hotel. Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: • Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards., • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable)., • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner., • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms., • Review Front Office log and Trace File daily., • Answer inquires from guests regarding restaurants, transportation, entertainment, etc., • Follow all cash handling and credit policies., • Be aware of all rates, packages and special promotions as listed in the Red Book., • Be familiar with all in-house groups., • Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario., • Be familiar with hospitality terminology., • Have knowledge of emergency procedures and assist as needed., • Handle check-ins and checkouts in a friendly, efficient and courteous manner., • Use proper two-way radio etiquette at all times when communicating with other employees., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner., • Be able to complete a bucket check, room rate verification report, and housekeeping report., • Balance and prepare individual paperwork for closing of shift according to hotel standards., • Maintain and market promotions and guest programs., • Maintain a clean work area., • Assist guests with safe deposit boxes. Qualifications:, • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Computer experience required., • Customer Services experience preferred., • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on [i09/16/2026] and will remain open for at least 3 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: First opened in 1904, The Bellevue-Stratford quickly established itself as one of the most celebrated hotels in the nation—designed in the French Renaissance style and renowned as a vibrant gathering place for presidents, royalty, and cultural icons. After decades of prominence, the historic property was listed on the National Register of Historic Places in 1977 and underwent an extensive restoration beginning in 2021. Reopened in 2024, The Bellevue now stands as a reimagined, multifaceted destination that honors its legacy while welcoming a new generation of travelers, reaffirming its place as The Grand Dame of Broad Street. Its revival has already earned significant industry recognition, including the 2025 AHEAD Americas Awards for Hotel of the Year and Best Guest Rooms, a #6 ranking in Condé Nast Traveler’s 2025 Readers’ Choice Awards for the Mid-Atlantic, and Gold Key Awards for Best Midscale Lobby and Best Midscale Hotel. Overview: The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities: • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s., • Carry a cell phone at all times., • Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s., • Develop employee morale and ensure training of Guest Services personnel., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc., • Attend daily and monthly Rooms Merchandizing meetings., • Participate in required M.O.D. program as scheduled, • Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis, • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Ensure that no-show revenue is maximized through consistent and accurate billing., • Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming., • Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use., • Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position for Guest Services staff., • Assist in preparation of revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Must maintain constant communication with Housekeeping, Reservations and the Credit Manager.., • Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Highgate Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Establish and maintain key control system., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores., • Monitor all V.I.P.'s, special guests and requests., • Maintain required pars of all front office and stationary supplies., • Review daily Front Office work and activity reports generated by Night Audit., • Review Front Office log book and Guest Request log on a daily basis. Qualifications:, • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience., • Supervisory experience required., • The ability to demonstrate exceptional Customer Service Skills., • Must be proficient in Windows and Microsoft Office., • Able to work long hours as sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on [insert date] and will remain open for at least 75 days.

Job DescriptionCompany Description Night owl? Good. We’re hiring. Evolution is hiring Overnight Studio Hosts in Philadelphia. You’ll host live Blackjack, Roulette, and Baccarat games on camera from a professional broadcast studio while online players join from around the world. No casino experience needed. No dealing experience required. We train you. You show up. We handle the rest. If you naturally prefer nights, this might be the most interesting overnight job you’ve ever seen. Take a studio tour and see what our Game Presenters do: https://bit.ly/3yKKeU0 Job Description This is not a typical overnight job. You are not stocking shelves. You are not sitting at a front desk watching the clock. You are not working on a smoky casino floor. You’ll host live online casino games on camera inside a modern professional studio at 11pm, 1am, or 3am while online players tune in live. Think: live hosting, customer service, and a broadcast studio environment, all during the overnight shift. You don’t need casino or dealer experience. That’s what paid training is for. What You’ll Do • Host live casino games on camera, including Blackjack, Roulette, and Baccarat, • Speak to online players in a friendly and professional way, • Follow game procedures and on screen instructions, • Keep each game moving smoothly and engagingly, • Bring focus, confidence, and personality to every overnight shift, • Complete paid dealer training through Evolution Academy Current Openings • 3pm to 11pm, • 5pm to 1am, • 7pm to 3am, • 11pm to 7am, • Weekend availability is required Our Work Environment • Modern professional broadcast studio, • Enclosed and nonsmoking, • Not open to the public, • No physical players at your table, • No cash handling, • Seated role with on screen instructions and full team support We Offer • $17.25/hr+ including base rate and guaranteed tip rate, averaging $20–25/hr, • Performance-based bonus opportunity, • 15 days paid vacation annually, • 5 sick days, • Paid breaks - earn tips during breaks, • Full-time guaranteed hours, • Paid dealer and game technique training, • 50% discount on garage parking 1 block from the studio, • Medical, dental, and vision insurance, • Company-paid life and AD&D insurance, • Commuter FSA, • Discounted on-site gym, • Nationwide employee discount program, • Modern studio with break room and refreshments, • 401(k) match, • Career growth opportunities #EVOPAH Qualifications You may be a strong fit if you: • Prefer working overnight or early morning shifts, • Are comfortable being on camera, • Bring steady energy and focus during late hours, • Can follow procedures consistently, • Are reliable, professional, and punctual, • Want a full time overnight role with real growth potential, • Are available to work weekends and holidays People who do well here often come from overnight retail, hotel front desks, security, hospitality, customer service, call centers, warehouses, and other overnight roles and want something more interesting to do with their nights. No casino or dealer experience required. We will train you. Requirements • Must be 21 years of age or older, • Must pass required background checks, • Must be able to obtain and maintain a valid Pennsylvania gaming license, • Must be able to work overnight shifts, weekends, and holidays, • Must wear the assigned uniform and maintain professional appearance standards, • Strong communication skills and a positive, professional attitude, • Responsible, dedicated, and dependable Additional Information About Evolution Evolution is a global leader in live online casino entertainment. Our Philadelphia studio operates 24 hours a day, hosting live Blackjack, Roulette, Baccarat, and other games for online players worldwide. Our North American studios broadcast from Philadelphia, Atlantic City, Southfield, Grand Rapids, Fairfield, and Vancouver. At Evolution, everyone is a winner. We embrace diversity and welcome personalities across every background, ethnicity, gender expression, and religion. All applicant information will be kept confidential according to EEO guidelines. Physical Requirements • Prolonged sitting at counter height chairs and tables, • Repeated use of both hands and arms, • Full mobility and dexterity in the upper extremities, • Ability to see and read a chat screen from at least four feet away, • Ability to communicate verbally with players, • Ability to lift up to 10 pounds when needed, • Ability to work assigned overnight shifts, including weekends and holidays The duties and responsibilities described are not a comprehensive list. Additional tasks may be assigned as business needs evolve. All applicant information will be kept confidential according to EEO guidelines.

Job DescriptionDescription:Hotel Maintenance Technician (with Painting Experience) Location: Philadelphia, 19153 Employment Type: Full-Time Salary Range: $18.00-$19.00 hour Position Overview: The Hotel Maintenance Technician is responsible for performing general maintenance and repair tasks throughout the hotel, with a strong emphasis on wall painting, patching, and surface finishing. This role ensures that guest rooms, public areas, and back-of-house spaces remain safe, attractive, and fully operational. Key Responsibilities: • Perform routine maintenance and repairs on hotel facilities, equipment, and systems., • Prepare, paint, and finish walls, ceilings, and trim surfaces as needed., • Patch drywall, repair minor wall damage, and ensure paint color matching., • Conduct preventive maintenance on HVAC, plumbing, electrical, and other systems., • Respond promptly to guest or staff maintenance requests., • Maintain tools, equipment, and work areas in a clean and safe condition., • Collaborate with housekeeping and front desk teams to address room readiness issues., • Follow safety protocols and comply with hotel and local regulations.Requirements: Qualifications: • High school diploma or equivalent required; technical or vocational training preferred., • 1–3 years of general maintenance experience, preferably in a hotel, apartment, or commercial facility., • Proven experience with interior wall painting, drywall repair, and surface preparation., • Basic knowledge of plumbing, electrical, and HVAC systems is a plus., • Ability to lift up to 50 lbs and perform physical work safely., • Excellent attention to detail and problem-solving skills., • Strong customer service attitude and professional appearance.

Job Title Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotels has an exciting opportunity at our 121-room Residence Inn by Marriott Philadelphia Airport! Conveniently located near Philadelphia International Airport, our hotel provides guests with easy access to the city's most popular attractions, including the historic sites, cultural landmarks, and entertainment destinations of downtown Philadelphia. Designed for both business and leisure travelers, the Residence Inn Philadelphia Airport offers spacious accommodations and the comforts of home, along with thoughtful amenities that make every stay enjoyable. Guests can unwind in our inviting lounge area during the evening or relax outdoors on the adjoining patio featuring a cozy fire pit. With its convenient location, extended-stay accommodations, and welcoming atmosphere, the Residence Inn Philadelphia Airport provides an excellent setting for associates who enjoy creating meaningful guest experiences. If you're passionate about hospitality and looking for an opportunity to grow your career, Residence Inn by Marriott Philadelphia Airport is the perfect place to join the Shaner Hotels family. Become part of a team dedicated to service excellence, teamwork, and delivering memorable stays for every guest. Shaner Hotel Group Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries. We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property. Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support. Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry. Job Identification 236756 Locations 3701 Island Ave, Philadelphia, PA, 19153, US (On-site) Full Time or Part Time Full-Time Brands Residence Inn Job Category Front Desk

Job Description Administrative assistant duties and responsibilities include providing administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication. Administrative assistants are responsible for confidential and time sensitive material. Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner. This role will report to the Manager, Office & Culture for Farson Enterprises Administrative assistant responsibilities: • Answer and direct phone calls, • Coordinate appointments and schedules and Partners calendars, • Maintain contact lists, • Produce and distribute correspondence memos, letters, faxes, and forms, • Co-ordinate schedules, appointments and bookings, • Develop and maintain a filing system, • Order office supplies, • Book travel arrangements, • Attending business travel meetings, • Provide general support to visitors, • Handle multiple projects, • Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques, • Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies, • Contribute to team effort by assisting all team members when needed, • Carry out administrative duties such as filing, typing, copying, binding, scanning, etc., • Ensure security, integrity and confidentiality of data, • Book conference calls, rooms, couriers, etc., • Cover the reception desk when required, • Maintain computer and manual filing systems, • Handle sensitive information in a confidential manner, • Coordinate office procedures, • Reply to email, telephone, or face to face inquiries, • Arranges travel processes, including flight and hotel booking, and car rentals for Partners, • Receive, sort, and distribute the mail, • Manage staff appointments, • Greet and assist visitors to the office, • Photocopy and print out documents on behalf of other colleagues, • Provide polite and professional communication, • Maintain office flow, • Organize, maintain, and distribute documents Administrative assistant requirements: • Proven administrative or assistant experience, • Knowledge of office management systems and procedures, • Excellent time management skills and ability to multi-task and prioritize work, • Attention to detail and problem-solving skills, • Excellent written and verbal communication skills, • Strong organizational and planning skills, • Proficient in MS Office, • Proficient in Powerpoint, • At least 5 years of experience in the field or in a related area, • College Degree, • Notary or ability and willingness to become one \nCompany Description Commercial Cleaning Company Commercial Cleaning Company

Job DescriptionDescription: As our Dual Operations Manager, you will supervise the Housekeeping and Front Desk Departments. You will be responsible for ensuring the overall success of the front desk, guest satisfaction, and product quality standards are being met or exceeded. This position may require flexible scheduling availability. Requirements: Job Requirements: • Ensure that departments achieve or exceed guest's service expectations, • Prepare team member schedules in accordance with budgets and business forecasts, • Ensure hotel staff is training in financial control procedures for cash, vouchers, inventories, and receivables and that the procedures are regularly followed, • Recommend local attractions and restaurants for guests to visit, • Inform guests of all hotel services and amenities, • Assist check-in/check-out procedures, telephone procedures, hotel amenities, and computer systems, • Manage human resources functions including recruiting, hiring, onboarding, performance evaluations, training, and disciplinary actions, • Work with other departments to ensure operations are running smoothly in tandem with one another, • Monitor daily bookings to coordinate with front desk team and guests when the hotel is oversold on specific room types Job Qualifications: • Ability to operate hotel POS and PMS Systems, • Ability to multitask, prioritize and manage time, • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service, • Valid Driver's License is preferred The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance, • Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description The Maintenance Technician is responsible for ensuring the overall operation, safety, and appearance of the property through preventative maintenance, repairs, and timely response to guest and team member requests. This role supports the hotel’s commitment to exceptional guest service by maintaining a clean, functional, and safe environment. Looking for the right reliable individual to fill this position. Key Responsibilities Preventative Maintenance Perform routine inspections of guest rooms, public areas, and back-of-house spaces Complete preventative maintenance tasks according to established schedules Maintain accurate maintenance logs and documentation Repairs & Troubleshooting Respond promptly to service requests (HVAC, plumbing, electrical, appliances, fixtures, etc.) Diagnose and repair equipment and systems efficiently Perform minor carpentry, painting, drywall, and general repairs Systems & Equipment Monitor and maintain HVAC systems, boilers, water heaters, and electrical systems Assist with life-safety systems (fire alarms, sprinklers, emergency lighting) Ensure pool/spa systems (if applicable) are properly maintained Safety & Compliance Follow all OSHA and company safety standards Maintain an organized maintenance shop and storage areas Assist with inspections from local/state authorities Guest & Team Support Provide courteous and professional service to guests Communicate effectively with housekeeping and front desk teams Support special projects and renovations as needed Qualifications High school diploma or equivalent required 1–3 years of maintenance experience (hotel experience preferred) Basic knowledge of HVAC, plumbing, electrical, and mechanical systems Ability to lift 50 lbs and stand/walk for extended periods Flexible schedule, including weekends and holidays Preferred Skills HVAC knowledge a plus Pool handling a plus Strong troubleshooting and problem-solving skills Self-motivated and detail-oriented Work Environment Indoor and outdoor work conditions Exposure to cleaning chemicals and mechanical equipment On-call or emergency response may be required \nCompany Description Looking for full-time and part-time auditors. Sunday-Thursday and Friday-Saturday 11 pm- 7 am. Looking for full-time and part-time auditors. Sunday-Thursday and Friday-Saturday 11 pm- 7 am.

Job Description Join the Glowbar Team: Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. Every client who walks through our doors feels welcomed, cared for, and excited to come back and that starts with you. As a Studio Guide, you’re the heartbeat of the Glowbar experience: the first face clients see, the voice they hear on the phone, and the person who makes the whole visit feel seamless from start to finish. This is a role for someone who genuinely loves people, thrives on the energy of a great sale, and takes as much pride in a spotless studio and airtight books as they do in turning a first-time visitor into a loyal member. What You’ll Do: You’ll own the front desk and set the tone for every single visit. Every day, you’ll: Welcome every client with warmth and energy making each person feel like the most important guest in the room Drive membership and package sales by genuinely connecting clients to the Glowbar experience and the results it delivers - this is a sales focused role with real revenue targets Lock in rebooking and next appointments post-service, and manage the waitlist to keep the schedule optimized (a key driver of client retention and repeat sales) Be the voice of the studio: handling all client communication via phone, email, and text with professionalism and care Share product knowledge and at-home routine suggestions to support the client’s skincare journey, upselling and cross-selling retail products where appropriate Track and report on personal sales performance, conversion rates, and membership metrics, using feedback to continuously improve close rates Keep the studio spotless, organized, and client-ready - from the front desk to the back of house including studio laundry Share observations and solutions with management to keep the client experience and team performance improving Be the ultimate Glowbar ambassador in personality, presentation standards, and education Who We’re Looking For: 1+ years of hospitality experience and/or sales experience (restaurant, hotel, salon/spa, or comparable) with a proven track record of superior client service and meeting/exceeding sales goals Genuine passion for people, hospitality, and creating memorable experiences Confidence in sales conversations, comfort with commission-based earning, and a strong drive to meet and exceed membership sales targets Demonstrated ability to close sales, handle objections, and convert prospects into loyal, recurring members A warm, professional presence and a hospitality-first mindset Flexible availability, including weekends (we’re busiest when clients have time to glow) Full-Time: 5-day open availability, including both weekend days Part-Time: 3-day open availability, including one weekend day Weekend Only: Saturday & Sunday every week Enthusiasm for beauty, skincare, and a fast-paced, target-driven environment Your Glow Package (Compensation & Benefits): Uncapped commission: earn up to $15 per membership and $10 per package sold 2% annual compensation increase eligibility Medical, dental, and vision insurance largely covered by Glowbar for Full-Time team members 40 hours of vacation for Full-Time team members + sick leave for all team members Holiday pay at 1.5x for any of the 6 company holidays Access to DailyPay platform - access part of your paycheck before payday at no cost Disability, accident, critical illness, and life insurance coverage Employee Assistance Program (EAP) with free mental wellness support Commuter benefits to help save on transit and parking Free annual Glowbar membership ($780 value) and two annual guest passes ($170 value) 25% employee discount off skincare products $150 employee referral bonuses for bringing great people to the team $15 product credit for every first-time client you refer Working Conditions: Our studios are energetic, on-your-feet environments. You should be comfortable with: Standing, walking, and moving throughout your full shift Bending, reaching, and lifting up to 15 lbs (supplies, laundry, merchandise) Stairs, varying temperatures, and the occasional humidity of a laundry room Evening, weekend, and holiday availability to meet client demand

The Study at University City is seeking a service-driven and detail-oriented Guest Service Agent to deliver a welcoming and seamless guest experience. This role is responsible for managing all aspects of the guest journey, including check-in/check-out, reservations, and guest inquiries, while maintaining a professional and engaging front desk presence. The Guest Service Agent supports the daily operations of the Front Desk and Living Room, working closely with hotel departments to ensure efficient service and guest satisfaction. The ideal candidate is organized, personable, and able to manage multiple priorities in a fast-paced hospitality environment. Our caring and attentive associates reinforce our belief that guest service is our highest priority. We seek energetic, service-oriented individuals who take pride in delivering efficient service and memorable guest experiences. Front Office Snapshot • 212-room full-service hotel, • Front Desk and Living Room guest services, • High-touch, guest-focused service environment, • Coordination with Housekeeping, Engineering, and Food & Beverage, • Fast-paced operation serving university, corporate, and leisure guests Responsibilities • Provide exceptional guest service during check-in and check-out processes., • Manage room inventory, reservations, and guest assignments., • Answer phone calls and respond to guest inquiries in a professional and timely manner., • Coordinate with hotel departments to fulfill guest requests and ensure service delivery., • Assist guests with requests including transportation, dining recommendations, and local information., • Resolve guest concerns, billing questions, and service issues promptly., • Process payments, post charges, and handle cash and credit transactions accurately., • Maintain awareness of VIP guests and special requests., • Ensure accuracy of guest accounts and records., • Support team members and contribute to overall department performance., • Maintain a clean, organized, and safe front desk environment. Fundamentals • Education: High school diploma or equivalent required., • Experience: Minimum of 1 year in a customer-facing or hospitality role preferred., • Strong customer service and interpersonal skills., • Basic math skills and ability to handle financial transactions., • Proficiency in Microsoft Office (Outlook, Word, Excel) and general computer systems., • Ability to work flexible schedules including days, evenings, weekends, and holidays., • Excellent verbal and written communication skills., • Proficiency in English required; a second language is a plus., • Strong organizational skills with the ability to multitask and prioritize., • Ability to lift or carry items up to 50 pounds., • Ability to stand for extended periods. About Us The Study at University City is a 212-room hotel located at the crossroads of the University of Pennsylvania and Drexel University in the heart of University City in Philadelphia. Designed as a place of discovery and connection, the hotel blends thoughtful hospitality with contemporary residential-inspired guest rooms and welcoming public spaces. The property is home to CO-OP Restaurant & Lounge, a lively 120-seat restaurant and lounge known for spirited hospitality and seasonal menus. The hotel also features 7,000 square feet of meeting and event space, hosting university functions, corporate meetings, conferences, and private events supported by the culinary team. Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life, and disability insurance, paid time off, and paid holidays. Team members may also participate in our 401(k) retirement savings plan and Employee Assistance Program. Study Hotels is a drug-free workplace. Pre-employment drug test and background check required. Study Hotels is an Equal Opportunity Employer and does not discriminate on the basis of age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law. Keywords: Guest Service Agent, Front Desk Agent, Hotel Front Desk, Hospitality, Customer Service, Hotel Operations, Guest Services

Location: Hilton Garden Inn Mount Laurel, New Jersey The Guest Service Agent is the first point of contact for hotel guests and plays a key role in creating a positive guest experience. This position is responsible for welcoming guests, managing check-in and check-out procedures, handling reservations, responding to guest inquiries, and ensuring exceptional customer service in accordance with Hilton brand standards. • Greet guests in a friendly, professional, and welcoming manner., • Process guest check-ins and check-outs efficiently and accurately., • Handle room reservations, modifications, cancellations, and special requests., • Answer telephone calls and respond to guest inquiries regarding hotel services, amenities, and local attractions., • Assist guests with directions, recommendations, and travel-related information., • Resolve guest concerns and service issues promptly and professionally, escalating when necessary., • Process payments, maintain accurate cash handling procedures, and balance assigned cash drawers., • Verify guest information, room assignments, rates, and billing details., • Coordinate with Housekeeping and Maintenance departments to ensure guest rooms are ready and guest requests are fulfilled., • Promote Hilton Honors enrollment and hotel services when appropriate., • Maintain guest confidentiality and adhere to all hotel security procedures., • Complete daily reports, logs, and administrative tasks as assigned., • Support overall hotel operations and provide assistance to other departments when needed., • High school diploma or equivalent required., • Previous customer service, hospitality, or front desk experience preferred., • Strong communication and interpersonal skills., • Ability to multitask and remain organized in a fast-paced environment., • Basic computer proficiency and ability to learn hotel property management systems., • Experience with Hilton OnQ or similar hotel systems is preferred but not required., • Ability to work flexible schedules, including evenings, weekends, holidays, and overnight shifts as needed., • Exceptional customer service and guest relations, • Professional communication skills, • Problem-solving and conflict resolution, • Attention to detail and accuracy, • Time management and multitasking, • Teamwork and collaboration, • Cash handling and basic accounting skills, • Ability to stand and walk for extended periods during shifts., • Ability to occasionally lift up to 25 pounds., • Ability to operate computers, telephones, and other office equipment., • Ability to work in a fast-paced hospitality environment., • Competitive compensation, • Health, dental, and vision insurance (where eligible), • Paid time off, • Hilton Team Member Travel Program, • Career advancement opportunities, • Training and professional development, • Positive and team-oriented work environment Reports To: Front Office Supervisor and Front Office Manager Department: Front Office / Guest Services Hilton Garden Inn Mount Laurel is an Equal Opportunity Employer committed to providing exceptional hospitality while fostering a diverse and inclusive workplace.

This position provides comprehensive administrative support and coordination to the Institute for Immunology & Immune Health (I3H) and the Colton Center for Autoimmunity. The Program Coordinator serves as the primary front desk contact, delivering exceptional customer service while managing complex administrative operations across multiple programs and initiatives. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced academic research environment. Key responsibilities include event planning and coordination; meeting planning and faculty recruitment support; communications and web management; and front desk and floor manager operations. This position reports to the Director of Programming and Administration and requires on-site presence 5 days per week. Job Responsibilities Front Desk & Floor Manager Duties • Serve as the first point of contact for I3H, which includes the Colton Center for Autoimmunity, representing the Institute with professionalism and providing high-level customer service to all constituents., • Respond promptly to all emails directed to i3h-admin@penn., • Maintain and manage the Institute's and the Colton Center for Autoimmunity's programmatic listservs and distribute requests on behalf of Penn faculty and trainees to the I3H community., • Coordinate room reservations and maintain scheduling systems for meetings, seminars, and events., • Play a key role in welcoming new members of I3H, including general troubleshooting on site., • Act as Floor Manager for 3600 Civic Center Boulevard by maintaining office supplies, pantry inventory, weekly floor checks, monitoring tickets, etc. Meeting Planning • Coordinate all faculty recruitment visits for the Colton Center and I3H, including visit itineraries, travel and hotel bookings, seminar space reservations, catering, distribution of recruitment materials, candidate escorting, and travel reimbursement assistance; advertise candidate talks to key stakeholders in the community., • Schedule and coordinate recurring meetings for I3H and the Colton Center including executive committee/leadership meetings, quarterly 3600 Civic Center Blvd PI meetings, monthly Lab Manager meetings, and Colton/Lynch pilot review meetings. Responsibilities include space reservation, catering, room setup and cleanup, and distribution of reminders and agendas; process pilot applications and prepare materials for committee review., • Support Colton faculty with calendar scheduling and reimbursement submissions as needed. Event Planning • Plan and execute recurring large-scale events, including the Colton Center Internal Symposium, Colton Center Consortium Symposium, and the Lynch Syndrome Symposium., • Plan and execute small recurring events, including the Colton-sponsored annual Hackathon, monthly community events, the monthly virtual speaker series, I3H clinical fellows' meetings, the weekly Research in Progress (RIP) meetings, and any other Colton- or I3H-related events., • Manage all event logistics, including venue selection, catering, speaker invitations, hotel arrangements, on-site coordination, setup and cleanup, and marketing (including advance distribution of materials and monitoring registration); ensure timely payment to vendors and reimbursement of external speakers for travel expenses and honoraria., • Provide on-site coverage for the Immunology Colloquium seminar series and additional I3H and Colton programming as needed Communications & Web Management • Assist the Associate Director of External Relations in maintaining and updating the I3H, Penn Colton Center, Colton Consortium, and Lynch Syndrome websites, including regular updates to news, faculty profiles, research findings, and event schedules; ensuring event pages reflect current date, time, location, speaker, and logistics details ahead of each event; and quarterly updates to faculty membership and executive committee lists., • Create and maintain research databases, including a faculty publications database (updated quarterly) and Mouse Strain and Tumor Cell Line databases (updated quarterly)., • Manage I3H, Colton, and building listservs and community communications, including bi-annual tracking of faculty/trainee honors and awards and broadcasting major accolades across all platforms, quarterly advertising of NIH Concepts, and distribution of reagent requests as needed. Qualifications Bachelors degree and 2 to 3 years of experience or equivalent combination of education and experience is required. Position is contingent upon continued funding. Job Location - City, State Philadelphia, Pennsylvania Department / School Perelman School of Medicine Pay Range $55,962.00 - $60,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered. Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law. Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits • Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars., • Tuition : Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions., • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard., • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with familywhatever your personal needs may be., • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting., • Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide range of programs and resources to help you care for your health, your family, and your work-life balance., • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally., • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitementand you and your family can enjoy many of these activities for free., • Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks., • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures., • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or

We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. • Review arrivals noting special requests, blocking rooms as needed., • Check in and out hotel guests in a confident, professional and friendly manner., • Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information., • Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift., • Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests., • Follow established key control policy., • Ensure proper credit policies are followed., • Submit all lost & found articles accompanied by a completed lost & found report., • Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty., • Verify credit limit report., • Monitor room availability throughout the day., • Review daily the selling status of the hotel using yield management system., • Attend department meeting once a month., • Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet., • High school diploma or general education degree (GED) required., • Previous experience in a Front Desk or customer-facing role is preferred., • Knowledgeable of immediate area, services, attractions, and events., • Flexible schedule, able to work evenings, weekends and holidays., • Work well under pressure, dealing with many arrivals and departures within a short period of time., • Familiar with hotel systems and operations, and the ability to enter in information accurately. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. First opened in 1904, The Bellevue-Stratford quickly established itself as one of the most celebrated hotels in the nationdesigned in the French Renaissance style and renowned as a vibrant gathering place for presidents, royalty, and cultural icons. After decades of prominence, the historic property was listed on the National Register of Historic Places in 1977 and underwent an extensive restoration beginning in 2021. Reopened in 2024, The Bellevue now stands as a reimagined, multifaceted destination that honors its legacy while welcoming a new generation of travelers, reaffirming its place as The Grand Dame of Broad Street. Its revival has already earned significant industry recognition, including the 2025 AHEAD Americas Awards for Hotel of the Year and Best Guest Rooms, a #6 ranking in Cond Nast Traveler's 2025 Readers' Choice Awards for the Mid-Atlantic, and Gold Key Awards for Best Midscale Lobby and Best Midscale Hotel. The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: • Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards., • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable)., • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner., • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms., • Review Front Office log and Trace File daily., • Answer inquires from guests regarding restaurants, transportation, entertainment, etc., • Follow all cash handling and credit policies., • Be aware of all rates, packages and special promotions as listed in the Red Book., • Be familiar with all in-house groups., • Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario., • Be familiar with hospitality terminology., • Have knowledge of emergency procedures and assist as needed., • Handle check-ins and checkouts in a friendly, efficient and courteous manner., • Use proper two-way radio etiquette at all times when communicating with other employees., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner., • Be able to complete a bucket check, room rate verification report, and housekeeping report., • Balance and prepare individual paperwork for closing of shift according to hotel standards., • Maintain and market promotions and guest programs., • Maintain a clean work area., • Assist guests with safe deposit boxes. Qualifications: • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Computer experience required., • Customer Services experience preferred., • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance, • 401(k) Retirement Plan with employer matching contributions, • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement ("CBA"). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

Job DescriptionPosition description: The Visitor Experience Associate is is an outgoing, extroverted personality, who enjoys meeting new people and sharing their Philadelphia-area recommendations. This person is responsible for providing excellent customer service, information, and directions, and promoting an enriching experience for visitors to Philadelphia and the surrounding counties. The Visitor Experience Associate actively engages with tourists and local visitors of all ages, greeting them in a positive cheerful manner, answering questions about what to see and do, events, historical sites, and sell tickets to tours, museums, attractions, and special exhibits. .Position duties: • Greeting visitors, responding to questions, encouraging engagement, and providing outstanding customer service., • Provide visitors with accurate, up-to-date information about attractions, services, events, and activities taking place in the region., • Identify and fulfill customer needs, e.g., directions, daily itinerary, hotels, attractions, etc., • Make attraction, hotel, tour, restaurant reservations, etc. for customers as requested., • Sell tickets to tours, attractions, museums, events, and exhibits; introduce promotions and opportunities to customers., • Cross-selling products to increase purchase amounts., • Responsible for accurate opening and closing of cash registers and ticket inventory daily., • Work to resolve guest complaints/issues to ensure an above satisfactory closure., • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment., • Communicate with visitors with visitors via email, telephone, and in-person., • Have a professional appearance and keep within the company’s uniform standards., • Keep an orderly appearance of the Philadelphia Information desk., • Maintain a neat and well-stocked work area (brochures, tickets, supplies); ensure that job-related equipment is functioning properly (register, computer, ticket printer), • Assist in training ne Visitor Experience Associate, • Additional task as required/requested.Position requirements:, • . Must be willing to work a flexible schedule, including weekends and all U.S. holidays; the Independence Visitor Center is open 363 days per year (closed Thanksgiving Day and Christmas Day)., • Be knowledgeable of the city and surrounding region and resourceful in finding accurate up to date information., • Strong communication and time management skills, • Must be organized, detail-oriented and able to muti-task in a fast-paced environment., • Have good problem-solving/resolution skills.Education, Experience, Skills:, • Two (2) years previous related experience, or a combination of education/experience, • College degree or working towards a college degree preferred., • Muti-lingual skills a plus, • Ability to work in a fast-paced, collaborative environment., • Proficient in Microsoft Office 365 (Word, Excel) and other relevant computer applications such as point-of-sales use, and web applications.Core Competencies:, • Ability to work with customers and visitors to identify needs and provide solutions to those needs from across a broad portfolio of solutions., • Ability to learn to use point-of-sales system in the execution of day-to-day duties., • Ability to process sales and related transactions with speed and accuracy., • Ability to learn, maintain, and search for information about the Greater Philadelphia area, providing information and directions to visitors., • Ability to execute and communicate programs in partnership with PVCC vendors, hotels, visitor bureaus and tour partners. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand for periods of up to a minimum of four (4) hours at a time, see, talk, and hear. The employee is frequently required to walk, use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. About the Philadelphia Visitor Center Corporation (PVCC) Start Here, Can Lead Anywhere. The best Philly visits start at the Independence Visitor Center. We have access to all the city has to offer—actives, tickets, reservations, and opportunities. Talk with helpful, well-connected staff at the Visitor Center, and they’ll turn your visiting wish list into an unforgettable itinerary, made just for you. The PVCC is a 501(c)(3) nonprofit corporation, which operates in cooperation with the National Park Service, Visit Philadelphia®, the Philadelphia Convention and the Visitor Bureau, the City of Philadelphia, and the Commonwealth of Pennsylvania. The Independence Visitor Center located in Philadelphia’s Historic District, is the official visitor center for the Greater Philadelphia Region and primary point of orientation for Independence National Park, Independence Hall and the Liberty Bell. Powered by JazzHR xkysEr3j5K

Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!QualificationsPrevious experience in a customer service role, preferably in a hotel or hospitality environmentExcellent communication and interpersonal skillsPrevious cash handling experience req

Our property is seeking a night auditor to join our growing group of hospitality professionals.The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction.Guest service experience is highly preferr

Hotel Front Desk AgentWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel.

Join Our Team as a Front Desk Agent!.The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells.You're the face of the hotel, making every interaction feel effortless and inviting.Behind the scenes, you keep the front desk h

Job Description HSS Hospitality Staffing Solutions is one of the nation’s largest hospitality staffing companies, supporting more than 900 premier properties and facilities nationwide. Our commitment to quality, service, and operational excellence has earned the trust of leading hospitality and lifestyle brands. HSS is currently seeking an experienced, bilingual Housekeeping Manager / Executive Housekeeper to oversee housekeeping operations at a high-end sporting and wellness club in Philadelphia. This upscale facility features fitness studios, locker rooms, member lounges, wellness spaces, and premium amenities. Position Summary The Housekeeping Manager / Executive Housekeeper Housekeeper is responsible for the overall cleanliness, presentation, staffing, and daily housekeeping operations of the club. This position ensures that all fitness studios, locker rooms, restrooms, member areas, offices, and amenity spaces consistently meet the club’s luxury-level cleanliness and service standards. The Executive Housekeeper will lead and develop the onsite housekeeping team, maintain strong communication with club management, manage labor and supplies, and respond promptly to operational needs and member concerns. The ideal candidate is hands-on, detail-oriented, service-driven, and comfortable working in a fast-paced, high-end environment where cleanliness and presentation directly impact the member experience. Key Responsibilities Quality and Facility Standards • Maintain exceptional cleanliness and presentation throughout the club., • Ensure fitness studios, locker rooms, showers, restrooms, member lounges, offices, entrances, and shared spaces meet established standards., • Conduct daily facility walkthroughs and inspections., • Monitor high-touch areas and ensure frequent cleaning and sanitizing throughout operating hours., • Ensure contractual obligations, company policies, safety requirements, and cleaning procedures are consistently followed., • Develop and monitor site-specific quality and performance goals., • Complete required operational reviews, inspection reports, and quality documentation., • Ensure proper cleaning procedures are followed for flooring, carpeting, exercise areas, locker rooms, showers, and specialty surfaces., • Maintain a safe, clean, and organized working environment., • Respond promptly and professionally to member concerns related to cleanliness or facility presentation. Team Leadership and Training • Onboard, train, supervise, and develop housekeeping employees assigned to the club., • Provide new-hire orientation and ongoing training for existing team members., • Lead regular departmental and staff meetings., • Set clear expectations and hold employees accountable for performance, attendance, appearance, and service standards., • Coach team members and provide ongoing feedback to improve performance., • Conduct performance evaluations and recommend corrective action when appropriate., • Promote a professional, respectful, and service-focused work environment., • Investigate and resolve employee-related concerns in accordance with company policies., • Communicate staffing needs to the appropriate HSS recruiting and operations teams., • Be willing and able to assist with housekeeping duties when operationally necessary. Scheduling and Daily Operations • Prepare weekly schedules based on club activity, operating hours, special events, and forecasted business needs., • Maintain appropriate staffing levels during peak hours, weekends, holidays, and special events., • Assign and monitor daily responsibilities to ensure all areas are serviced on time., • Adjust staffing and assignments throughout the day based on changing operational needs., • Ensure all reports, payroll information, and administrative documentation are completed accurately and on time., • Maintain a strong sense of urgency while ensuring quality is never compromised., • Arrive promptly and remain prepared for scheduled meetings, inspections, and operational responsibilities. Budget and Inventory Management • Monitor weekly labor performance and make adjustments to remain within budget., • Manage overtime and staffing costs while maintaining required service levels., • Maintain adequate inventory of cleaning products, restroom supplies, equipment, uniforms, and member amenity items., • Monitor supply usage and prevent unnecessary waste., • Ensure housekeeping equipment is properly maintained, stored, and used safely., • Review site expenses and obtain approval in accordance with company guidelines., • Provide recommendations regarding staffing, supplies, equipment, and operational improvements., • Coordinate pricing for additional services with HSS leadership when applicable. Club and Member Relations • Build a professional and collaborative relationship with club management and department leaders., • Maintain open communication with the fitness, wellness, membership, security, maintenance, and front-desk teams., • Understand the club’s layout, services, amenities, operating hours, and member expectations., • Be visible, approachable, and responsive to operational needs., • Follow up consistently on requests, concerns, and service opportunities., • Troubleshoot problems and develop practical solutions that support the member experience., • Maintain professionalism and discretion when working around club members, guests, and VIPs., • Attend required operational, staffing, safety, security, and budget meetings., • Perform other duties and special projects as assigned. Qualifications • Bilingual fluency in English and Spanish required., • Previous housekeeping management experience required., • Experience within a luxury hotel, private club, athletic club, fitness facility, resort, spa, or similar high-end environment is strongly preferred., • Strong passion for cleanliness, organization, and premium service., • Demonstrated leadership, coaching, and team-building skills., • Ability to motivate and manage a diverse workforce., • Strong communication and interpersonal skills., • Excellent problem-solving and decision-making abilities., • Proactive, self-directed, and highly organized., • Ability to work effectively in a fast-paced and physically demanding environment., • Strong attention to detail and commitment to consistent quality., • Basic computer skills and experience completing schedules, reports, payroll documentation, and email communication., • Ability to maintain confidentiality and interact professionally with members and club leadership., • Flexibility to work early mornings, evenings, weekends, holidays, and irregular hours based on business needs. Working Conditions Work is performed throughout a high-end sporting and wellness club, including fitness studios, locker rooms, showers, restrooms, member lounges, offices, entrances, and other amenity areas. The position requires frequent movement throughout the facility and regular exposure to cleaning products, moisture, odors, dust, and laundry chemicals. Physical Requirements • Ability to stand and walk for extended periods., • Frequent stair climbing, bending, twisting, stooping, kneeling, and reaching., • Ability to regularly lift, carry, push, or pull up to 25 pounds., • Ability to perform daily walkthroughs and inspections throughout the facility., • Manual dexterity to operate computers, mobile devices, office equipment, and housekeeping equipment., • Vision and hearing sufficient to safely perform the essential functions of the position., • Ability to work in areas with cleaning chemicals, laundry products, moisture, odors, and dust. Eligibility Requirements • Must be at least 18 years of age., • Must be legally authorized to work in the United States without restriction., • Must be able to meet the scheduling and physical requirements of the position. Benefits HSS Hospitality Staffing Solutions offers a comprehensive benefits package, including: • Medical, dental, and vision insurance, • Short-term disability coverage, • Supplemental life insurance, • Flexible Spending Accounts and Health Savings Accounts, • Company-paid life and long-term disability insurance, • 401(k) plan with company match, • 15 days of Paid Time Off during the first year of employment, • Seven paid holidays Compensation The pay range for this position is $60,000 - $65,000. This range represents the minimum and maximum compensation HSS Hospitality Staffing Solutions reasonably and in good faith expects to offer for this role at the time of posting. Application Process Applications will be accepted until the position is filled. To apply for this or other available opportunities, please visit www.hssstaffing.com. HSS Hospitality Staffing Solutions is an Equal Opportunity Employer. We are committed to maintaining a workplace where all individuals are treated with respect and dignity. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by applicable federal, state, or local law.

Job Description Job Summary The Night Auditor represents the hotel throughout all stages of a guest’s stay by delivering exceptional customer service and ensuring smooth overnight operations. This role works closely with all hotel departments to provide guests with a welcoming experience from check-in to checkout. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring accurate overnight financial reporting and front desk operations. The Night Auditor audits, balances, and reports on various hotel operations including rooms, front desk activity, and other hotel departments to provide accurate and timely financial information regarding the hotel’s daily operational performance. This position also oversees front office operations during the overnight shift. Job Duties • Check front office accounting records for accuracy and compile information for hotel financial records., • Track room revenue, occupancy percentages, and other front office operating statistics., • Prepare summaries of cash, check, and credit card activities reflecting the hotel’s daily financial performance., • Post room charges and room taxes to guest accounts and process guest charge vouchers and credit card vouchers., • Verify all account postings and balances while resolving discrepancies as needed., • Summarize operational results and prepare reports for hotel management., • Perform Front Desk Agent duties including guest check-in, check-out, reservations, and responding to guest requests., • Provide professional and courteous service to guests to ensure a positive hotel experience., • Maintain safety and security awareness during overnight operations., • Perform additional duties as assigned. Qualifications • High school diploma or equivalent required., • Previous hotel experience preferred., • Strong customer service orientation and interpersonal skills., • Professional appearance and ability to communicate effectively with guests and team members., • Ability to operate front office systems, computers, and standard office equipment., • Strong attention to detail with the ability to compile facts and figures accurately., • Understanding of auditing, balancing, and closing out accounts preferred., • Ability to work overnight shifts, weekends, and holidays as needed., • Dependable, organized, and able to work independently in a fast-paced environment.

Job Description Weekends & Holidays are a MUST Prior HOTEL experience is a Plus Selected candidate must be customer conscience, outgoing, reliable, positive attitude & dependable. Customer Service is so important. We are in the top 5 on TripAdvisor and we must stay in the top 5! Shift hours - 11pm-7am Job Summary Supervises front desk operations during the 11pm - 7am shift. Will prepare daily report for the General Manager. Also will assist or perform general front desk duties. Work Performed 1. Lock down hotel., 2. Check reservation system for lost messages or reservations., 3. Review all correction, phone, paid out, and laundry vouchers for correct posting., 4. Post room charges., 5. Post credit card charges., 6. Balance register readings with total charges for the day., 7. Run all management reports., 8. Assemble reports and file audit., 9. Perform the function of a Guest Service Representative/Agent; a. Greets the guest in a friendly and professional manner. b. Performs check-in and check-out of guests. c. Serves as an information agent for hotel guests and handles their needs or directs information to satisfy guests’ needs. d. Posts payments, charges and credits. e. Confirms, Changes, Cancels and makes reservations. f. Deal efficiently with customer complaints. g. Will be dressed in proper uniform. h. Ensure good public relations. i. Receives monies in payment for hotel services and posts the information. j. Check the credit of guests. k. Any other task assigned by General Manger l. The physical appearance of the front desk, lobby & public areas are maintained and presented in a safe, secure, clean and attractive manner and are organized in a manner which allows for efficient operation. m. Ensure that all policies, procedures, federal, state and local ordinances with regards to personnel, security, cash handling, guest relations and safety are complied with. 1. Prepare groups and transient arrivals that day by blocking rooms and special requests. Qualifications 1. Good basic education with emphasis in accounting, bookkeeping and other forms of record keeping. Pleasing personality with good attitude and good reasoning ability. 1. Clerical skills with some background in use of computers would be preferable., 2. Interpret a variety of instructions furnished in written, oral and diagrammatic form., 3. May, on occasion, lift up to 50 pounds., 4. Must be able to reach, handle and feel., 5. Talking: must be able to express and exchange ideas by means of the spoken word., 6. Hearing: Must be able to perceive the nature of sounds by the ear., 7. Seeing: Must have clarity of vision at 20 feet or more, must possess three-dimensional vision, and be able to identify and distinguish colors., 8. Works inside in a controlled climate., 9. Must be able to make arithmetic calculations involving fractions, decimals and percentages.

Previous hotel experience is not required, but guest service experience is highly preferred. Responsibilities: • Ensure all guests feel they are having an exceptional experience at the property • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and servi

Review Front Office log and Trace File daily. Supervise all team members in their respective roles at the Front Office. Full-TimeResponsibilitiesGreet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.

The 2nd Shift Front Desk Clerk is responsible for greeting and registering guests, providing prompt and courteous service, managing guest accounts, and assisting with hotel operations during the evening shift. We are seeking a skilled Front Desk Agent to join our team. This position plays a key role

Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. USD HourlyThe Front Desk Clerk/Cashier/Host at the National Park Inn provides excellent service at the hotel front desk, performing all relevant functions includin

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team.

Job Description We are seeking a courteous, professional, and detail-oriented team member to deliver an exceptional guest experience from arrival to departure. In this role, you will serve as a primary point of contact for all hotel guests, providing helpful information, efficient service, and a welcoming atmosphere that reflects the highest standards of hospitality. What You Will Do • Greet guests warmly and assist with check-in and check-out procedures., • Respond to guest inquiries, requests, and concerns in a timely and professional manner., • Process reservations, room assignments, payments, and other front desk transactions accurately., • Provide information about hotel amenities, local attractions, dining options, and transportation., • Coordinate with housekeeping, maintenance, and other departments to help ensure guest needs are met., • Handle incoming calls, messages, and internal communications with professionalism., • Maintain accurate records and follow hotel policies, procedures, and service standards., • Support a safe, clean, and organized front desk or guest services area. What We Are Looking For • Excellent communication and customer service skills., • A positive, polished, and professional demeanor., • Strong attention to detail and the ability to manage multiple tasks at once., • Comfort using computer systems, reservation platforms, and standard office equipment., • Ability to remain calm and solution-focused in a fast-paced environment., • Flexibility to work varied shifts, including weekends, evenings, and holidays as needed. Preferred Qualifications • Previous experience in hotels, front desk, guest services, or a related customer-facing role., • Familiarity with hotel property management systems or reservation software., • Experience handling payments, cash transactions, or basic administrative tasks., • Ability to communicate clearly and professionally with diverse guests and team members. What We Offer • A welcoming and team-oriented work environment., • Opportunities to build hospitality and customer service skills., • Training and support to help you succeed in the role., • The chance to contribute to memorable guest experiences every day. About the Role This position is ideal for someone who enjoys helping others, takes pride in creating a positive first impression, and thrives in a service-focused environment. If you are organized, approachable, and committed to delivering excellent guest care, we encourage you to apply. Benefits: • Competitive salary and performance-based incentives., • Health, dental, and vision insurance., • Paid time off and holidays., • Opportunities for professional development and career advancement. Equal Opportunity Commitment: We are committed to building a diverse and inclusive workplace and welcome applicants from all backgrounds. Employment decisions are based on qualifications, experience, and business needs.

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Part-time Concierge Ambassador Job Description.

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. If this sounds like you, apply today! Responsibilities: • Mitigate customer complaints as needed • Perform regular bookkeeping duties: make sure hotel guest in

Job Description AKA University City is hiring for an Overnight Guest Services Associate with 1+ years’ guest services experience! RESPONSIBILITIES • Engage all residents with an upbeat can-do attitude., • Act as an ambassador for AKA University City and the AKA brand as a whole., • Knowledge of means of transportation to and from property and local attractions (i.e. bus, subway, train, cab, walk, etc.). Must be able to provide personalized recommendations., • Be quick and resourceful and anticipate residents’ needs. contacting car service/taxi, etc)., • Assist residents whenever possible (i.e. making dinner reservations,, • Be attentive, friendly, helpful and courteous to all guests, managers and team members., • Perform other duties as assigned, requested or deemed necessary by management. REQUIRED QUALIFICATIONS • High school degree or equivalent., • Minimum of one year of Guest Service experience., • Ability to be flexible with work schedule including nights, weekends and holidays., • Meticulous attention to detail. DESIRED SKILLS • Previous hotel front desk experience preferred., • Demonstrated strong resident service skills., • Demonstrated energetic, self-motivating and a “can-do” positive attitude. ABOUT AKA UNIVERSITY CITY Welcoming you to Cira Centre South’s innovative vertical neighborhood, AKA University City encompasses 268 ultra-luxury furnished hotel and apartment residences in Philadelphia. Located on the upper 18 floors of Cira Centre South, AKA University City strives to enhance the experience of every resident, going above and beyond the typical extended stay hotel to offer a compelling lifestyle experience. The property’s 28th floor, Level28, is dedicated to our residents’ well-being and enjoyment with an expansive glass-enclosed Olympic-sized pool, state-of-the-art Technogym fitness center and yoga area, 3D golf simulator, outdoor terrace with fire pits, sophisticated a.lounge, business center facilities, and a private screening room. AKA residents can also enjoy Walnut Street Café, a highly anticipated addition to Philadelphia’s burgeoning culinary scene, and Cira Green, a spectacular one-acre elevated urban park offering an array of cultural arts events and experiences. Designed by Pelli Clarke Pelli Architects with interiors and amenities from Lissoni Associati, the location of AKA University City at Cira Centre South has a prominent place in the Philadelphia skyline - and the highest views of any residential building in the city.

Job Description Executive Concierge Job Summary: Job Description: The Executive Concierge position is fully accountable for all day-to-day front desk operations, specifically focused on providing the exceptional, luxury service to our residents and their visitors. Reports to: Property Manager Wage Status: Non-Exempt (Eligible for overtime) Job Responsibilities: Resident Retention • Stand up from the desk, open the door and greet every resident and visitor with a smile when they walk into the building., • Handle resident concerns and requests on a timely basis or direct them to the proper property management staff member., • Assist the Leasing/ Property Management Staff implement resident retention programs., • Know the rules and guidelines of the property and consistently implement policies of the community., • Answer all incoming telephone calls with a friendly tone within 2-3 rings with appropriate community identifications. Answer questions promptly if you are knowledgeable. Otherwise, take down their name, phone number and concern, call the appropriate party and inform them of the party of the person’s name and their concern before transferring the call. If you are not able to immediately get ahold of the appropriate party, then you must pass the message along via email., • Log every package into the book or system, depending on the system your property uses. All residents must pick up the package at the front desk and must show his or her ID to sign out and obtain the package., • Must maintain all confidential information regarding residents., • Directing residents to call the maintenance hotline if they have emergency maintenance issues that cannot safely wait until the next business day., • When residents would like to use a dolly, they must give you a government issued ID. Once the dolly or hand truck is returned, you may give back their ID., • Creating a positive experience., • Taking on responsibilities when there are no members of the Property Management team available., • Know and understand the workings of all appliances and fixtures within the suites., • Assist residents with apartment fixtures., • Deliver packages and mail to resident suites., • Accurately order services for residents. i.e groceries, dry cleaning, shows, sporting events, restaurant reservations, etc, • Use and train residents on rent cafe and the valet parking app Visitor • Call the resident when a visitor arrives., • Obtain a government issued ID from the visitor and properly document information., • Record every name of each visitor; verify that the name matches the name on the ID, and the time of entry of each visitor., • Direct each visitor where to go after allowing him or her to access the building., • Preapprove visitors for meetings with employees. Leasing • When working in the lobby, you must greet each leasing prospect and walk them to the leasing office. You must open the door for them and introduce the prospect to a leasing specialist., • When a leasing agent is on a tour, you must greet the leasing staff and VIP with a friendly smile., • Assist the prospect with filling out any necessary forms through RentCafe when a Leasing Specialist is not readily available., • As the leasing prospect fills out the form or waits for the leasing specialist, offer the prospect refreshments, if available. Safety • Closely monitor our security cameras and report any suspicious activity to appropriate parties., • Learn and ensure compliance with all company, local, state and federal safety rules., • Report all unsafe conditions to Property Manager immediately., • Notify proper authorities when necessary. Additional Duties • Order and replenish administrative and leasing supplies as necessary., • Assist the Property Manager with the distribution of all company or community-issued notices., • Maintains and keeps desk and entry area clean and presentable., • Playing an active role in making certain the community means the company’s guidelines., • Coaching, mentoring and providing training to other members of the concierge team., • Take initiative to suggest new ideas and provide feedback on current processes. Additional Requirements: • Highschool diploma or GED required., • Bachelor’s degree preferred., • 7+ years’ experience in hospitality, travel or hotel environment., • A sharp professional appearance., • Demonstrate excellent customer service and desire to please residents/ visitors., • Must have strong written and oral communication skills., • Proficient in computer application, including Microsoft Office., • Demonstrated good organizational, time management and follow through skills., • Experience in Yardi preferred., • A eye for detail and a knack for anticipating a customer’s need., • Ability to lift up to 30 pounds., • Luxury apartment experience is preferred., • Must have knowledge of the local area restaurants, bars, tourist attractions, city’s events, and services., • Must be able to read and write in English., • Attendance is an imperative job function., • Must be willing to work all shifts, including nights and weekends., • Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees. Post Brothers provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Post Brothers complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skills • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

HHM Hotels - - Responsibilities: Assist guests by filling hourly hotel positions across engineering, food & beverage, front desk, housekeeping.

Opportunity: Guest Service Agent.Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager.Immediately greet guests and offer to assist with their

Opportunity: Guest Service Agent.Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager.Immediately greet guests and offer to assist with their ne

Job DescriptionDescription: Our team is looking to add a motivated Night Auditor to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to identify and correct potential security problems (locking doors after hours, etc), • Ability to work alone and work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance, • Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

If you love interacting with people in a positive work environment, apply now! Responsibilities: • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests • Perform regu

While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. We are looking for a highly motivated individuals to join our Front Desk team.

We are looking for a dynamic and service-driven Front Office Supervisor to lead our front desk operations and deliver exceptional guest experiences. Previous Front Office or hotel operations experience (supervisory experience preferred). As a key leader in the Front Office, you will serve as Manager

Gecko Hospitality - - Responsibilities: Cheerfully welcome guests, host social events, support travelers, and set the tone for the entire guest experience; Be the heartbeat of a modern hotel and front-desk ambassador; Serve as empowered manager on duty beyond basic desk duties; Facilitate daily soc

Job DescriptionBenefits: • Competitive salary, • Flexible schedule, • Training & development Benefits/Perks • Competitive wages, • Career Growth Opportunities, • Fun and Energetic EnvironmentJob Summary We are seeking a positive, reliable Luxury Condo Concierge to join our team. You will be working at the main entrance desk of the hotel. As a Hotel Concierge, you will be the first person to greet hotel customers. Their first impression of the business will depend on your friendliness and efficiency. The goal of the Hotel Concierge is to create an overall pleasant and welcoming customer experience to ensure sustainable growth of the business and increase our reputation. The ideal candidate will be a trustworthy, quick-thinker. You must be able to handle multiple incoming requests and protect the hotel and residents by monitoring who comes in and out of the premises. Responsibilities • Greet customers as they enter the building, • Confirm reservations, • Provide guests with information and/or personalized assistance, • Possess extensive knowledge of the premises and nearby businesses in order to make quality recommendations, • Arrange events and transportation for guests as requested, • Answer the hotel phone and make reservations, • Respond to complaints and find the appropriate solutionQualifications, • Proven experience as concierge or experience in customer service is preferred, • Confident, polite, and patient, • Excellent communication skills, • Ability to multi-task, • Strong time-management skills, • Ability to resolve issues with a customer-focused orientation

Assists other Front Desk Personnel when need. Two years combined prior front desk and supervisor experience. Requires standing and continual mobility throughout the front office area.

Job Description Overview Opportunity: Breakfast Attendant Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards. Your Growth Path Restaurant Server or Guest Service Agent – Restaurant Supervisor or Front Desk Manager. Your Focus • Carry food, dishes, trays, or silverware from pantry to serving counters., • Set up attractive food displays and maintain cleanliness to ensure food safety., • Wipe tables or seats with dampened cloths., • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning., • Clean up spilled food, drink or broken dishes and remove trash., • Maintain adequate supplies of items such as clean glassware, dishes, or trays., • Fill beverage and ice dispensers., • Stock cabinets or serving areas with condiments and refill condiment containers., • Locate and provide items requested by guests., • Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Follow sustainability guidelines and practices related to HHM’s EarthView program, • Practice safe work habits and use required safety equipment., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skills • High School diploma or equivalent preferred., • Food sanitation certification a plus and required within 90 days of employment., • Previous food and beverage experience preferred or equivalent training. HHM Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays and weekends., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description AKA University City is hiring for a Front Office Supervisor with 1-2 years’ guest service experience! Team Member Requirements: • Function as a representative of the AKA culture and standards to all Team Members and our residents., • Approach all encounters with residents and Team Members in a friendly, service-oriented manner., • Promotes a safe, secure and healthy work environment., • Maintains Resident/Resident privacy and confidentiality by protecting all personal information., • Team Member should have intimate knowledge of surrounding area including but not limited to: restaurants, retail, arts, cultural activities, etc., • Familiar with emergency and safety procedures for your position. Responsibilities: • Engage all residents with an upbeat can-do attitude, • Oversees daily front desk operations and manages daily room inventory, mixing inventory, • Supervises Resident Representatives during shift, ensuring team is taking breaks, • Handles issues involving Residents., • Ability to resolve resident disputes in a professional and courteous manner., • Welcomes residents by greeting, answering questions, responding to requests., • Registers Resident by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, issuing Resident room keys., • Establishes credit by verifying credit cards or obtaining cash., • Conveys information to Resident by receiving and transmitting messages, mail, facsimiles, packages, etc., • Provides concierge duties to Resident by answering inquiries regarding resort and other services Resident may require, such as entertainment, shopping, business, and travel., • Responsible for completing daily shift reports., • Responsible for accurate and timely information passed on to the next shift., • Coordinating resident move-in and move-out materials, • May be asked to assist in inspecting suites for arrivals., • Knowledge of equipment components located in suites (i.e. TV, thermostat, HVAC, etc.), • Maintain the team schedule book of any items of business that will be occurring during the day, • Call, confirm and customize all resident reservation requests to exceed residents expectations during their stay, • General knowledge of local dining, entertainment and historical options, • Providing a property tour and show room introduction when applicable, • Maintains resident confidence by maintaining service levels; garnering “repeat” visits, • Enhances property reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments., • Other duties as assigned. Desired Skills: • Demonstrated strong Resident service skills., • Demonstrated problem solving and decision making skills., • Demonstrated energetic, self-motivating and a “can do” positive attitude., • Proficiency in English (written and oral)., • Proven strong background in Room Operations Required Qualifications: • High school degree or equivalent., • Minimum of one to two years of Resident Service experience., • Ability to be flexible with work schedule including nights, weekends and holidays., • Meticulous attention to detail, • Skills Needed: Motivational, verbal communication, written communication and manageability. ABOUT AKA UNIVERSITY CITY Welcoming you to Cira Centre South’s innovative vertical neighborhood, AKA University City encompasses 268 ultra-luxury furnished hotel and apartment residences in Philadelphia. Located on the upper 18 floors of Cira Centre South, AKA University City strives to enhance the experience of every resident, going above and beyond the typical extended stay hotel to offer a compelling lifestyle experience. The property’s 28th floor, Level28, is dedicated to our residents’ well-being and enjoyment with an expansive glass-enclosed Olympic-sized pool, state-of-the-art Technogym fitness center and yoga area, 3D golf simulator, outdoor terrace with fire pits, sophisticated a. Lounge, business center facilities, and a private screening room. AKA residents can also enjoy Walnut Street Café, a highly anticipated addition to Philadelphia’s burgeoning culinary scene, and Cira Green, a spectacular one-acre elevated urban park offering an array of cultural arts events and experiences. Designed by Pelli Clarke Pelli Architects with interiors and amenities from Lissoni Associati, the location of AKA University City at Cira Centre South has a prominent place in the Philadelphia skyline - and the highest views of any residential building in the city. ABOUT SHK MANAGEMENT, D/B/A KORMAN COMMUNITIES, PARENT OF “AKA” Built on a sound foundation of family values forged over a century ago, Korman Communities carries forward a name synonymous with integrity, market savvy, and proven performance in the real estate development, investment and operations arenas. Korman's reputation reflects four generations of dedication and business acumen, resulting in the construction of more than 40,000 single family homes, 6,000 condominiums, 16,000 apartments and townhouses, 4,000 hotel suites, and 2,000,000 square feet of commercial space. Korman's original furnished apartment concept, conceived of fifty years ago – short-term, furnished apartments in a traditional multi-family residential setting – has evolved to an innovative residential hybrid for travelers and discerning business persons seeking flexible-stay furnished residences.

Job Description The Delta Marriott Philadelphia Airport Hotel is hiring a Front Office Supervisor. The hotel's front office supervisor manages daily reception and guest service operations. They lead front desk staff, handle guest complaints, train team members, and coordinate with housekeeping and maintenance to ensure high satisfaction and smooth shift execution. Responsibilities: Supervise check-in and check-out processes. Resolve escalated guest issues and complaints. Train and mentor front desk agents. Create staff work and shift schedules. Coordinate room assignments and VIP requests. Balance cash drawers, review billing, and manage financial transactions. Communicate with housekeeping and maintenance departments. Qualifications: High school diploma or equivalent. Prior customer service or front desk experience. Strong leadership and communication skills. Knowledge of property management systems (PMS). Ability to multitask under pressure. Flexible schedule for nights, weekends, and holidays. About Company Stylishly renovated and well-located, Delta Hotel by Marriott Philadelphia Airport is the perfect destination for your Philly adventure. You will find our hotel less than one mile from Philadelphia International Airport and a short drive from the city's downtown district. Grab a hot breakfast and lunch to go at the Market, or sit down for breakfast, dinner, or a beverage at Lounge 1643. Host flawless meetings, weddings, and social events in one of our 15 elegantly appointed venues, enhanced by expert planners and custom catering. In the mood to explore? Head into downtown Philadelphia and get to know some of the city's most noteworthy attractions, from the Liberty Bell to the University of Pennsylvania. Whatever your reason for visiting, Delta Hotel Philadelphia Airport offers all the essentials you need for your stay in the City of Brotherly Love.

Job DescriptionCompany Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Company Description Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel – Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere. We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden. Enjoy our signature hand-crafted cocktails in Liberté Lounge, the “in-place” to gather and mingle for Philly’s finest clientele. Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience. Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team! Job Description Sofitel Philadelphia at Rittenhouse Square is seeking a polished, and service-minded professional with exceptional customer service skills for the Guest Service Agent position. Guest Service Agent/Front Desk What’s in it for you: • Unlimited career development opportunities, both nationally and internationally. The sky is your limit!, • Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential, • Give back through our Corporate Social Responsibility activities and local community-based philanthropy. What you will be doing: • Welcome all guests in a luxury environment, completing both check-in and checkout procedures and creating a warm farewell to the departing guests., • Handling incoming phone calls to the hotel including In-house guest requests., • Enrolling guests in our ALL Accor frequent guest program., • Handling all guest inquiries and requests, as well as providing hand-tailored experiences to ensure a memorable stay., • Candidate should be able to deliver luxury service, be efficient, empowered and cordial., • Responsible for a cash bank and following all cash handling procedures., • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.Qualifications Your experience and skills include: • Previous experience with Opera cloud is a plus or a comparable property management system (PMS)., • Must have experience working with computers, specifically Word, Excel and messaging., • Qualified candidate will be detail-oriented, organized and willing to go above and beyond to deliver luxury service., • Minimum 2-years experience in similar position in a luxury setting or hotel school degree., • Must be flexible with days and hours. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Description Join the Glowbar Team: Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. The Studio Manager is the CEO of their Glowbar location, fully accountable for the team, the client experience, and the business results. You’re not just managing a studio; you’re building a culture, driving growth, and setting the standard that everyone around you rises to meet. If you’re a people-first leader who gets energized by both the human side and the business side of running a great studio, this is the role you’ve been working toward. What You’ll Do: You’ll be across everything - the numbers, the team, and the community. Every day, you’ll: Own the front desk as a hospitality guru for two full shifts per week plus daily lunch break coverage, staying close to the client experience and leading by example Stay close to the numbers - analyzing weekly and monthly performance data to spot trends, close gaps, and unlock opportunities in membership and product sales growth Recruit, interview, and build a team that reflects Glowbar’s values and standards Build your team from day one: onboarding and training new members, conducting performance shadows across all roles, and developing them through bi-weekly 1:1s, scorecard reviews, and ongoing feedback Keep a pulse on team morale and proactively address friction before it becomes a problem to create a studio culture so strong that retention speaks for itself Manage studio labor and expenses with an owner’s mindset, protecting profitability Champion the Glowbar brand in your market by building relationships with local businesses to drive partnerships and lead generation Ensure all studio compliance standards (safety, cleanliness, and brand) are met without exception Who We’re Looking For: 3+ years of progressive people management experience in a fast-paced, service-based industry (restaurant, hotel, salon/spa, or comparable) Proven track record of operational and financial success, including driving studio-level margins, disciplined expense management, and overall business growth Exceptional leadership presence with demonstrated ability to hire, train, coach, and develop high-performing teams that consistently exceed goals A management style that balances accountability with empathy, creating a culture that is both positive and performance-driven Superior communication and interpersonal skills that foster trust, clarity, and collaboration across employees and clients alike A strategic problem-solver who thrives under pressure and maintains professionalism while managing multiple priorities Flexible availability, including weekends (we’re busiest when clients have time to glow) Full-Time: 7-day open availability, including both weekend days Enthusiasm for beauty, skincare, and a fast-paced, service-driven environment Your Glow Package (Compensation & Benefits): Up to $13,000 in annual bonus potential tied to studio revenue, gross margin performance, and member count 2% annual compensation increase eligibility Medical, dental, and vision insurance largely covered by Glowbar 80 hours of vacation + paid sick leave 6 Paid holidays DailyPay - access part of your paycheck before payday at no cost Disability, accident, critical illness, and life insurance coverage Employee Assistance Program (EAP) with free mental wellness support Commuter benefits to help save on transit and parking Free annual Glowbar membership ($780 value) and two annual guest passes ($170 value) 25% employee discount off skincare products $150 employee referral bonuses for bringing great people to the team $15 product credit for every first-time client you refer Working Conditions: Our studios are energetic, on-your-feet environments. You should be comfortable with: Standing, walking, and moving throughout your full shift Bending, reaching, and lifting up to 15 lbs (supplies, laundry, merchandise) Stairs, varying temperatures, and the occasional humidity of a laundry room Evening, weekend, and holiday availability to meet client demand We’re the DOPEST - and we mean it. Join us, and let your career truly glow!