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Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Valet Attendant is responsible for maintaining the cleanliness, organization, presentation, and repair of all team member uniforms. This role includes conducting minor alterations, managing uniform inventory, ensuring accurate issuance and returns, and supporting the seamless visual standard of the Faena brand across all departments. This full time position has an hourly compensation of $35.00 per hour. DUTIES AND RESPONSIBILITIES • Issue, receive, and track all team member uniforms using wardrobe management systems., • Organize and maintain uniform storage rooms to ensure easy access and presentation., • Ensure all uniforms are labeled, sorted, and stored according to department standards., • Perform minor alterations including hemming, resewing buttons, repairing seams, and adjusting sizing as needed., • Monitor inventory levels; alert leadership when replacements or reorders are needed., • Conduct inspections of incoming/outgoing uniforms for quality and wear., • Coordinate with external vendors or laundry services when applicable., • Maintain a clean, organized sewing and repair station within the wardrobe or uniform room., • Collaborate with leadership to ensure all uniforms are aligned with grooming and brand standards., • Assist with new uniform fittings and seasonal rollouts., • Uphold visual consistency of team member appearance in alignment with Faena’s luxury identity., • Report any discrepancies in grooming, uniform compliance, or missing items to Housekeeping leadership., • Support styling and presentation standards for uniforms across all departments.Qualifications, • 1–2 years of laundry or housekeeping experience, preferably in a hotel setting, • Familiarity with laundry equipment and fabric care protocols, • Ability to lift and carry loads of linen throughout the day, • Basic sewing and garment repair skills required., • Experience in luxury hospitality, wardrobe management systems, or housekeeping operations preferred., • High attention to detail and visual presentation., • Strong organizational skills and ability to work independently., • Ability to handle confidential and sensitive information regarding team members., • Operate uniforms conveyor, • Operates uniforms system, • Knowledge of laundry machinery, • Ability to manage repetitive tasks with care and efficiency, • Inventory control and uniform distribution, • Interpersonal communication and discretion, • Strong recordkeeping and labeling accuracy, • Endure various physical movements throughout the work areas, • Ability to move safely in uneven terrain or in confined spaces, • Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift, • Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement We are seeking An experienced and dynamic Assistant Front Office Manager to lead and supervise the operational activities of our guest services team at Loews Hotels. This pivotal role is responsible for ensuring our team delivers exceptional service and quality, consistently exceeding guest expectations at the front desk and in concierge services. Who You Are: • A natural leader with the ability to inspire and motivate a diverse team, fostering a positive and collaborative work environment., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • Communicates with authenticity, reflecting our culture of support, inclusion, and service in all written and verbal exchanges., • Proactive in resolving issues and addressing guest concerns, with the ability to think critically and make sound decisions under pressure., • A highly organized individual with strong multitasking abilities, able to prioritize effectively and manage time efficiently in a fast-paced environment., • Manage daily operations of the Front Office Team., • Responsible for leading and delivering exceptional guest experience., • Lead and supervise the guest services team to ensure high performance, morale, and compliance with service standards., • Manage payroll services for the Team Members assigned including scheduling, time-card edits, approval of time-off and reporting on one-time payments., • Monitor, communicate, and respond to guest feedback to enhance service quality and develop strategies for increasing guest loyalty and satisfaction., • Oversee room allocations based on guest preferences and coordinate with housekeeping., • Implement training programs while mentoring staff to foster professional growth., • Serve as the primary contact for internal and external inquiries., • Conduct audits and maintain accurate financial records, ensuring timely payment processing and analyzing financial performance., • Prepare performance reports for management on operational effectiveness and guest feedback., • Collaborate on initiatives to promote hotel services and enhance operational efficiency., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Bachelor's Degree or relevant work experience required., • Minimum of two years guest service experience in hotel hospitality preferred., • Minimum one-year guest service leadership role preferred., • Experience with previous Property Management System, preferred Opera System., • Knowledge of budgeting, forecasting, and financial analysis in a hotel setting preferred., • Ability to stand for long periods of time required., • Front Desk Team

Job Description SUMMARY DESCRIPTION: Arlo Hotels, an independent lifestyle hotel, is now actively seeking a dynamic Front Office Manager. Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so, keep reading! Here atArlo,we strive to create a sense of awe that leaves those we touch wanting more”….. This position is responsible for the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgement and initiative in the course of carrying out overall responsibilities. KEY COMPETENCIES AND BEHAVIORAL EXPECTATIONS: * Demonstrates Arlo Hotels five core pillars: Authentic, Creative, Integrity, Thoughtful, and Approachable in their leadership style. * Consistently demonstrates courtesy and respect toward guests in all interactions. * Serves as an inspirational leader who motivates team members to stay engaged and focused on delivering Arlo’s Vision of Being the Leader in Guest Service. RESPONSIBILITIES AND AUTHORITIES: * Always treats guests with courtesy and respect in a variety of situations. * Displays honesty and integrity. * Oversee the Front Office Department – Bell Person, Lobby Hosts and Assistant Front Office Managers. * Conducts pre-shift meetings. * Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings. * Motivates and develops team members. * Maximize room sales, room revenue, and profit. * Delivers outstanding service and creates memorable experiences. SPECIFIC DUTIES: * Leads and supervises the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins. * Embraces and effectively lives Arlo Core values and culture. * Assigns, coordinates, and supervises work activities of Lobby Hosts/Bellmen, Assistant Front Office Managers and Night Manager. * Trains, mentors and develops Lobby Hosts & Bell Persons, Assistant Front Office Manager and Night Manager. * This role specifically trains team members to uphold the standards of training as outlined by our Director of Learning and Development. * Prepares team member weekly schedules via our Time and Attendance Program * Oversees the completion of bi-weekly payroll, and monitors labor costs by reviewing daily schedule vs. occupancy and daily operational demands. * Responsible to ensure payroll is within line of forecast and budget; ensuring that Overtime is monitored and managed daily. * Ensures work is completed to include shift closings, room deposits, refunds, and rebates. All necessary paperwork is completed. * Conducts Annual Performance Reviews with reporting team members; Assistant Front Office Managers and Lobby Hosts. * Responsible for coaching and counselling of direct reports are done in a timely and effective manner. * Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff. * Communicates effectively to staff using tools such as pre-shift briefings, orientation, activities, short take training and developmental reviews. * Manages same day rooms inventory and rate yielding. * Takes personal responsibility for correcting service problems and creates memorable guest experiences. * Completes other duties as assigned by the Director of Operations. REQUIREMENTS: Education: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: * Hospitality Diploma or Degree Preferred * Minimum 3+ years in a Management Position Knowledge: * Hospitality or Customer Service * Opera & PBX experience. * Fire and Life Safety Director Certification required within the first six (6) months of employment. SALARY: • $85,000 - $90,000

Job Description Front Office Manager We are seeking a highly organized and customer-focused Front Office Manager to oversee the smooth operations of our front desk team. The ideal candidate will be responsible for ensuring exceptional guest experiences, managing front desk personnel, and coordinating with various departments to enhance overall efficiency. This role requires strong leadership skills, excellent communication abilities, and a proactive approach to problem-solving. Key Responsibilities: • Oversee daily front office operations, ensuring effective communication and coordination with housekeeping, maintenance, and other departments., • Manage and train front desk staff to provide top-tier customer service and maintain high levels of professionalism., • Handle guest inquiries, concerns, and complaints promptly and courteously, striving to achieve customer satisfaction and retention., • Monitor room reservations and occupancy rates, assisting in yield management strategies to optimize revenue., • Develop and implement standard operating procedures to enhance operational efficiency and guest experience., • Prepare and analyze reports on various metrics such as guest feedback, occupancy, and financial performance., • Ensure compliance with health, safety, and security regulations and maintain a safe working environment., • Collaborate with management to implement marketing and promotional strategies that increase guest engagement and hotel revenue., • Utilize property management systems to manage guest reservations, billing, and payments accurately and efficiently. Qualifications: • Proven experience in a front desk or customer service role within the hospitality industry., • Strong leadership and team management skills, with a demonstrated ability to motivate and develop staff., • Excellent communication and interpersonal skills, capable of interacting with guests and team members in a professional manner., • Proficiency in front office management software and property management systems., • Strong problem-solving skills with the ability to handle challenging situations with poise., • Attention to detail and the ability to multitask in a fast-paced environment., • High school diploma or equivalent; a degree in hospitality management or related field is preferred., • This position may require working flexible hours, including weekends and holidays., • The role is primarily based in a hotel environment, involving considerable interaction with guests and staff. Join Our Team: If you are a dedicated and enthusiastic professional with a passion for hospitality and customer service, we invite you to apply for the Front Office Manager position. Help us achieve excellence in guest satisfaction by leading our front desk team with your expertise and commitment to quality service.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Assistant Front Office Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more… This position will be responsible for the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgment and initiative in the course of carrying out overall responsibilities. Responsibilities • Always treat guests with courtesy and respect in a variety of situations., • Displays honesty & integrity., • Supervises the Front Office Department – Lobby Hosts., • Conducts pre-shift meetings., • Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings., • Motivates and develops team members., • Maximizes room sales, room revenue and profit., • Delivers outstanding service and creates memorable experiences., • Assists in leading and supervising the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins., • Embraces and effectively lives Arlo Hotels values and culture., • Assigns, coordinates, and supervises work activities of Lobby Hosts., • Trains, mentors and develops Lobby Hosts. Prepares team member schedules, completes payroll, and monitors labor costs by reviewing daily schedule vs. occupancy and daily operational demands., • Ensures work is completed to include shift closings, room deposits, refunds and rebates. All necessary paperwork is completed., • Conducts performance reviews with reporting team members., • Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff., • Communicates effectively to staff using tools such as: pre-shift briefings, orientation, activities, short take training and developmental reviews., • Manages same day rooms inventory and rate yielding. Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: • Hospitality Diploma or Degree preferred., • Minimum 2 – 3 years in a management position., • Hospitality or customer service., • Medical, Dental, Vision, • 401K - after one year $62,500 Annual Salary We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description • We are hiring immediately for a full time BANQUET EVENT CONCIERGE position., • Location: NYMM F&B Catering - 1535 Broadway, New York, NY 10036 Note: online applications accepted only., • Schedule: Full time schedule. Monday - Sunday, hours may vary. More details upon interview., • Requirement: Event management experience, hotel experience, and supervisor experience required., • Perks: Shift meals! Additional Responsibilities: • Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable., • Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc., • Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond. Job Summary Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests. Essential Duties and Responsibilities: • Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information., • Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel., • Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment., • Balances and drops receipts according to accounting specifications., • Provides guests with information about the facility, services, and amenities., • Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions., • Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested., • Fields and resolves guest complaints or escalate for resolution to appropriate department., • Assists guests in emergency situations., • Maintains adequate supplies and functional equipment at the Front Desk., • Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Abides by all Company policies and procedures including but not limited to: * The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer. * The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables. * The use of slip-resistant shoes and proper lifting techniques. Union Square Events maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID: 1462205 [[filter4]] We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job DescriptionDescription: Our team is looking to add an upbeat and reliable part-time Front Desk Agent/Night Auditor to manage all aspects of front desk operations and serve as a key point of contact for our guests and vendors. We are looking to fill the following shifts: Sunday 7am - 3pm, Monday 7am - 3pm and varying night audit shifts as needed. To be successful in this role, candidate must demonstrate professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description Job Title: Overnight Front Desk Agent Location: Best Western Plus Meadowlands- Secaucus, NJ Job Type: Full-time/Part-time Shift: Overnight (11 PM - 7 AM) Position Overview: The Overnight Front Desk Agent is the first point of contact for our guests during the night shift, responsible for delivering exceptional customer service while ensuring the smooth operation of the hotel during overnight hours. This role requires a detail-oriented, proactive individual who can handle various tasks, including check-ins and check-outs, responding to guest inquiries, managing reservations, and ensuring the security and safety of the hotel. Key Responsibilities: • Greet and welcome guests upon arrival in a friendly and professional manner., • Conduct efficient check-in and check-out procedures, processing payments and ensuring accurate billing., • Respond to guest inquiries and requests promptly, providing information about hotel services, local attractions, and amenities., • Manage room reservations, cancellations, and modifications through our hotel management system., • Monitor hotel security and maintain a safe environment for guests and staff, reporting any incidents or emergencies to management., • Handle guest complaints with professionalism, seeking to resolve issues in a timely manner., • Maintain cleanliness and organization at the front desk and lobby area., • Prepare and distribute nightly reports and documentation as needed., • Assist in light housekeeping duties, restocking supplies, and maintaining inventory., • Collaborate with security and housekeeping teams to ensure guest satisfaction and safety., • Stay informed about the hotel’s policies, procedures, and promotions to provide accurate information to guests., • Perform other related duties as assigned by the management. Qualifications: • High school diploma or equivalent; additional hospitality-related education is preferred., • Prior experience in front desk operations or customer service, • Strong communication and interpersonal skills., • Ability to work independently and make sound decisions in a fast-paced environment., • Proficient in computer software and hotel management systems., • Excellent problem-solving skills and attention to detail., • Flexibility to work overnight shifts, weekends, and holidays., • Ability to lift and move items up to 25 pounds and stand for extended periods. What We Offer: • Health, dental, and vision insurance options, • Paid time off and holiday pay, • Employee discounts on hotel stays and amenities, • Opportunities for professional development and career advancement Best Western Plus Meadowlands is an equal opportunity employer and values diversity in our workforce. We encourage all qualified candidates to apply.

Job Description Job Title: Front Desk Agent Location: Best Western Plus- Secaucus, NJ Department: Front Office Reports To: Front Office Manager FLSA Status: Non-Exempt Job Summary: We are seeking a friendly and professional Front Desk Agent to join our team at Best Western Plus Secaucus. The ideal candidate will be the first point of contact for our guests, providing a warm welcome, efficient check-in and check-out processes, and exceptional customer service throughout their stay. The Front Desk Agent will handle guest inquiries, manage reservations, and ensure a seamless experience for all visitors. Key Responsibilities: • Greet guests upon arrival with a warm and friendly demeanor, ensuring they feel welcome., • Check guests in and out efficiently using the hotel's property management system., • Manage reservations, including modifications and cancellations, ensuring accuracy and attention to detail., • Respond to guest inquiries regarding hotel amenities, services, and local attractions with comprehensive knowledge., • Handle guest complaints and concerns professionally, ensuring swift resolution to enhance guest experience., • Process payments, maintain accurate billing, and manage financial transactions., • Assist with the coordination of guest services, such as transportation, room service, and special requests., • Maintain the cleanliness and organization of the front desk area and lobby., • Communicate effectively with other hotel departments to ensure guests’ needs are met., • Support the management team with administrative tasks and other duties as assigned. Qualifications: • High school diploma or equivalent; hospitality degree is a plus., • Previous experience in a front desk or customer service role preferred., • Proficient in computer systems, including property management software and Microsoft Office Suite., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and attention to detail., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Flexibility to work various shifts, including evenings, weekends, and holidays. Physical Requirements: • Ability to stand for long periods and lift up to 25 pounds., • Must be able to navigate the hotel’s premises and assist guests with their luggage when needed. What We Offer: • Competitive salary and benefits package, including health insurance, paid time off, and retirement savings plans., • Opportunities for professional growth and development within the company., • A dynamic and supportive team environment. If you are a motivated individual with a passion for hospitality and a desire to create memorable experiences for guests, we invite you to apply for the Front Desk Agent position at Best Western Plus Secaucus.

Job Description COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Supervisor supports Spa Management across multiple regional locations, as needed, by overseeing daily operations, providing team leadership, managing reservations, and ensuring exceptional guest service. Responsibilities encompass training, inventory management, payroll, scheduling, and financial reporting. This role also supports the management of the front desk, lounge, locker rooms, and ancillary facilities, such as fitness centers or pools, where applicable. The Supervisor communicates clearly with guests and staff to address their needs and concerns while maintaining exceptional customer service standards. Additionally, the Spa Supervisor facilitates the timely and effective resolution of any guest or employee partner issues that arise throughout the day. Effectively communicates with guests and spa team to understand their needs and areas of concern, while maintaining a high level of customer service to maximize guest satisfaction and profitability. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s philosophy of “Flawless Service, Every Guest, Every Day” along with Spa policies and procedures., • Anticipate guest needs and maintain Spa and TRILOGY’s service standards, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and the spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines., • Ensure proper daily coverage in all operational roles for seamless guest service experience., • Greet guests warmly, offering a welcoming atmosphere upon arrival. Use professional language and etiquette while providing comprehensive tours of the spa facility., • Provide extensive knowledge to thoroughly describe and guide guests through all spa services, treatments, retail products, and amenities., • Responsible for daily spa operations, including opening and closing functions, cash handling procedures, general facility maintenance, and nightly point-of-sale bank audit reconciliation., • Oversee the Spa Attache team to ensure that spa and salon appointments are booked professionally and accurately according to guest preferences while managing the appointment schedule for maximum booking opportunities., • Ensure the spa team consistently delivers exceptional service by utilizing training materials for new and existing protocols, monitoring performance, documenting compliance with service standards and policies, and motivating the team toward success., • Ensure Spa Attaches receive proper training and support and are informed about treatments, groups, and other promotions., • Lead by example in promoting, selling, and upselling spa services, packages, and retail products to guests., • Maintain cleanliness in the spa facility, lounges, and retail area throughout the day., • Execute and communicate promotions, including developing marketing links from the spa booking system., • Ensure the spa team adheres to safety, sanitation, and disinfection standards by properly cleaning and sanitizing products, rooms, tools, and equipment in compliance with TRILOGY and state regulations., • Resolve guest concerns and communicate any complaints or maintenance issues to Spa Management., • Assist Spa Management with departmental scheduling needs., • Support Spa Management in maintaining provider licenses and renewals., • Participate in regular inventory processes with Spa Management to ensure sufficient stock levels of retail and professional supplies., • Assist in monitoring inventory, ordering product supplies, and preparing end-of-month reports., • Conduct daily inspections of the treatment room checklist, noting inconsistencies while collaborating with the spa support staff., • Support Spa Management in achieving monthly sales goals., • Assist the Spa Management with interviewing, hiring, onboarding, and training processes., • Provide support to the Spa Management team during all Group and VIP events., • Attend all relevant spa and hotel/resort meetings, such as staff meetings, hotel pre-con meetings, daily stand-ups, and weekly operations meetings., • Must have a minimum of 2-year College associate’s degree or any other combination of education, training, and experience that provides the required knowledge, skills, and capabilities., • Previous Supervisory experience preferred., • At least 1-3 years’ experience in customer service, spa, hospitality, sales, and/or retail., • At least 1 year of luxury retail sales experience., • Must be sales-driven and have a customer service-oriented personality, as the position requires making spa/product recommendations and selling products and services., • Must be polished, professional, and strong command of written and verbal English., • Must be organized, proactive, and highly attentive to detail., • Must be proficient in Microsoft Office (Outlook, Word, Excel)., • Previous experience with Booker, Book4Time, Spa Soft preferred., • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off The hourly pay range for this role is $22.50 - $28.93. This rate is only applicable for jobs to be performed at 111 SKIN SPA/CLINIC at The Plaza Hotel. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Job DescriptionBenefits: • Flexible Scheduling Competitive Compensation Job Summary We are seeking a positive, friendlyFull Time, Overnight Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation

Job DescriptionDescription: PURPOSE: Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. This position is part of a collective bargaining agreement with the Hotel and Gaming Trades Council. RESPONSIBILITIES: • Approach all encounters with guests and associates in a friendly service-oriented manner., • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)., • Maintain regular attendance in compliance with Athena Hospitality standards as required by scheduling which will vary according to the needs of the hotel., • Comply with Athena Hospitality policies, standards, and regulations to encourage safe and efficient hotel operations., • Maintain proper operation of the telephone switchboard and ensure that all Athena Hospitality performance standards are met., • Handle requests for information mail and messages in an efficient and courteous manner., • Answer guest inquiries about hotel service facilities and hours of operation., • Answer inquiries from guests regarding restaurants, transportation, entertainment etc., • Be aware of all rates packages and special promotions; Be familiar with all in-house groups; Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting scenarios., • Be familiar with all Athena Hospitality policies and house rules as well as hospitality terminology., • Have knowledge of and assist in emergency procedures as required., • Handle check-ins and check-outs in a friendly efficient and courteous manner., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Use proper two-way radio etiquette when communicating with other associates., • As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members, • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel., • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds, • Be fully familiar with the brand frequency program, level, and awards., • High School diploma or equivalent required; College course work in related fields helpful., • Experience in a hotel or a related field preferred., • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests., • Demonstrate the ability to multitask, be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful high-pressure situations., • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary., • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Must be willing and able to work a varied schedule that may include evenings nights weekends and holidays, • Holds an understanding of hotel products and guest services (i.e., lifestyle full-service resort etc.) This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status. Requirements:

Job Description Hilton Garden Inn-Wayne, 15 Nevins Road, Wayne, NJ 07470 We are currently looking for Guest Services Representative to join our Front Desk Team! You will find our Hilton Garden Inn with 125 guest rooms and suites, just off Hamburg Turnpike. We are 25 miles from Manhattan so many guests come and stay for a quiet place while visiting New York City. Ice Vault Arena is a short walk away, and shopping and dining is within five-minutes. We have a bus stop a half-mile away. Our hotel has the Garden Grille and Bar, that serves breakfast and dinner to our guests. The Hilton Garden Inn is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Guest Services Representative/Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include: • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information., • Handles cash, credit card information and goods at the property, • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner., • Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Customer Service experience, in a hotel setting preferred., • Marriott experience is a plus., • High School diploma or equivalent is preferred., • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Salary: $26 - $28 / hour What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Embark on a journey of hospitality excellence as a valued member of our team, dedicated to crafting extraordinary experiences for our cherished members. Join us in creating moments of unparalleled warmth and hospitality, where every detail is thoughtfully orchestrated to exceed the expectations of our discerning members. Key Responsibilities: • Welcome Morgan Stanley clients and their guests with genuine warmth, • Provide a prompt and courteous welcome to all guests upon their arrival, • Recognizing and welcoming VIP guests using service excellence standards, • Providing smooth and efficient check in experience for groups, guests and visiting MS employees, • Leverage prepared Corporate Services FAQ’s regarding our renovation works underway, general building and Time Square surrounding area information, • Easily adapt to technical program for entering visitors into system to create visitors passes, • Review visitors and group lists daily, to adjust as required to ensure accuracy and prepare for arrivals, • Escort guests to their destination as required, • Handle all in person, phone and email communications with professionalism, • Anticipate and address inquiries with grace and efficiency, responding to a myriad of requests with unwavering attention to detail, exceeding expectations, • Ensure that First Class Guest/Client service levels are maintained during peak & off peak periods of the day, • Be familiar with local attractions and points of interest in and around New York City, maintaining phone numbers and contacts as required, • Lobby Desk must be in pristine condition at all times; work effectively with fellow colleagues to maintain a clean and professional workspace, • Safeguard the well-being of our members and staff by diligently adhering to security, fire, health, and safety protocols, fostering an environment of trust and security., • Embrace additional responsibilities with enthusiasm and dedication, demonstrating unwavering commitment to our shared mission of hospitality excellence., • Responsible for all general Lobby duties as required Preferred Qualifications: • Must have the ability to stand for at least 4 hours or more as required and willing to stand outside in varying outdoor weather conditions., • Associates must portray an extremely positive and professional image; creating a five-star impression on a daily basis is a must, • Previous Corporate/Hotel Hospitality experience in rooms division and/or guest services, • Strong organizational and technical skills with ability to prioritize and multi-task in a fast-paced environment, • Excellent listening and oral communication skills., • Basic computer skills and knowledge of office technology / equipment., • Punctual, dependable and dedicated to achieving operational excellence, • Discreet, ethical and committed to maintaining a high degree of confidentiality., • 3-5 years experience in a client service / front of the house position within a hospitality or corporate environment., • Flexibility adapting to additional responsibilities - multi-tasking with MS Conference Center operations NOTICE: The Guest Relations Officer operates five days a week Monday through to Friday. This will include some overtime, when required to support client events or other operational needs. Upon employment, all employees are required to fully comply with Compass rules and regulations for the safe and efficient operation of the reception services. Employees who do not follow these rules and regulations will be subject to disciplinary action, up to and including termination of employment. Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1477485 Flik Hospitality Group JEANNE M LANE [[req_classification]]

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job DescriptionDescription: We are looking to add a friendly Front Desk Supervisor to our team! As our Front Desk Supervisor, you will be responsible for the overall success of the front desk and ensuring guest satisfaction and product quality standards are met. You will plan and supervise the activities of a diverse workforce to ensure the smooth and profitable running of the businesses. Most importantly, you will be a key person of reference for team members, vendors, and guests. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team, • Ensure all front desk staff know all components/features of our guest service guarantee and are trained to meet service standards, • Assist in creating and distributing the team member schedule in a timely manner Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance, • Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description Hours: This position would be primarily PM shift and flexible to work both AM and PM shifts to provide coverage as needed Weekend coverage needed consistently: If you are looking for weekends off, this is not the job for you Reports to: Director of Front Office Location: Allegria Hotel – 80 West Broadway, Long Beach NY 11561 Job Summary The Front Desk Manager is responsible for the guest’s experience at the beginning and end of their stay by performing check-in/out and interaction with guests and the general public by phone and in person, training new front desk associates and managing the shifts from a manager on duty standpoint at the front desk. Responsibilities also include scheduling, labor management, purchasing, training, hiring, customer service, etc. Hilton Experience is preferred, Hotel Experience is required. Hours will mainly be mid shift to pm shift and weekends. Essential Duties and Responsibilities • Provides professional and courteous guest service at all times, • Greets arriving guests, • Answers telephone calls courteously and efficiently, • Responds to inquiries regarding hotel services, guest registration, local shopping, dining, entertainment, and travel directions, • Generates, confirms, cancels, and changes guest reservations, • Keeps records of room availability and guest’s accounts, • Assists arriving and departing guests with luggage, • Computes bills, receives payments, and makes change for guests, • Makes restaurant, transportation, or entertainment reservations for guests, • Assumes manager duties in absence of General Manager, • Transmits and receives messages through telephone, facsimile, and switchboard, • Maintains wake-up call service, • Posts ancillary charges to guest folios (food, room, telephone), • Maintains clean and neat work and storage space, • Assists with appropriate storage of guest property, • Attends monthly department meeting, • Completes projects as determined by Rooms Operations Manager, • Customer Service: Displays a professional sense of urgency when communicating and interacting with customers, coworkers, and the public in a way that exceeds the customer’s wants and needs. Identifies opportunities to improve and deliver additional value to customer’s experience by presenting creative solutions and innovative ideas., • Communication: Actively listens to customers, coworkers, and the public (viewing the situation from the customer’s perspective) and works together to solve the problem through effective communication., • Problem Solving: Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed., • Quality: Work “product or service” is free of errors and exceeds customer expectations. Education or Experience- High school diploma or GED equivalent; no prior experience is required., • Language Skills- Must have developed language skills to the point to be able to: read and comprehend instructions, safety rules, and memos. Speak clearly, distinctly, and with confidence using appropriate pauses, emphasis, correct English, and punctuation., • Mathematical Skills- Requires mathematical development sufficient to be able to: add, subtract, multiply, and divide all units of measure., • Ability to pass physical exam, drug test, and background check, • Requires walking and standing to a significant degree, reaching, handling, lifting, talking, hearing and seeing, • Lifting up to 50 lbs. maximum with frequent lifting and/or carrying or transporting of objects weighing up to 25 lbs., • Primarily inside environmental conditions

Job Description JOB TITLE: Front Desk Agent, hourly rate $20.00. Night Audit Shifts rate of pay $22.00 REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job DescriptionLuxury Hotel in downtown Manhattan is seeking dynamic individuals to join our Front Desk Concierge team. Applicants should possess a good eye for detail along with great interpersonal skills to deliver the highest quality of service to our guests. Our Front Desk staff must reflect the highest standards of professionalism and courtesy to assist guests throughout their stay and provide a wonderful hotel experience. The Front Desk Concierge assumes a pivotal role in overall guest satisfaction and the ultimate success of the Hotel. Given the integral nature of the position, the Concierges demeanor must reflect the highest standards of professionalism and courtesy. A consistently positive attitude and knowledge of Hotel services and amenities are qualities which the Concierge is required to have. The purpose of the Concierge is to assist guests throughout their stay by promoting all that the Hotel and New York City have to offer. Responsibilities:* COMMUNICATING WITH GUESTS Guest Relations Teamwork Phone Etiquette Receiving and presenting packages Handling guest concerns Departmental Communication . GREETING GUESTS AND RESPONDING TO INQUIRIES Greeting the guests in a pleasant and courteous manner Offering an explanation of services and amenities Booking reservations for dining and entertainment Booking limousines and other transportation Assisting with special requests from Guests . PROVIDING KNOWLEDGE OF HOTEL SERVICES AND OFFERINGS Special needs guests Pet policy Wheelchair accessibility Frequently asked guest questions. SAFETY AND SECURITY PROCEDURES Follow CDC Protocol Guest room key procedures Lost and Found Emergency Calls from guests and colleagues Understanding of disclosure policies Knowledge of emergency evacuation plans Building Safety information Qualifications:* Excellent verbal and written communication skills Strong interpersonal skills to interact with high profile clientele Upbeat personality, natural smile, energetic, friendly demeanor Prior Hotel experience helpful but not required Full time, flexible schedule, with the ability to work weekends & holidays when needed

Job DescriptionBenefits/Perks • Flexible Scheduling, • Career Advancement Opportunities Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job Description Front Desk Agent - JdV by Hyatt Brooklyn Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the JdV by Hyatt located in Brooklyn, NY. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. What You Will Be Doing: • Greets, registers, and assigns rooms to guests. Issues room key and gives directions., • Sorts incoming mail and faxes for guests., • Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions., • Keeps records of room availability and guests' accounts., • Computes bill, collects payment, and makes change for guests., • Makes, confirms, and cancels reservations. The Ideal Candidate: • Previous experience as a Front Desk Agent is preferred, • Experience in a customer service industry is required, • Experience with cash-handling and accurate billing is required, • Has the ability to multi-task with multiple communication platforms open About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job DescriptionDescription: Front Desk Associate This position is covered under a union agreement. Join our dynamic hospitality team as a Front Desk Associate at our La Quinta in Clifton, NJ, where your friendly demeanor and organizational skills will create a welcoming experience for our guests. This role offers an excellent opportunity to be the first point of contact for visitors and to contribute to the smooth operation of our hotel. Key Responsibilities: • Greet and assist guests with check-in and check-out procedures in a courteous and efficient manner, • Manage reservations, cancellations, and modifications using the hotel management system, • Provide guests with information about hotel amenities, local attractions, and services, • Handle guest inquiries, requests, and complaints professionally and promptly, • Maintain accurate records of guest transactions and billing, • Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction, • Ensure the front desk area is tidy, organized, and well-stocked with necessary supplies Skills and Qualifications: • High school diploma or equivalent; additional hospitality or customer service training is a plus, • Proven experience in front desk, customer service, or hospitality roles preferred, • Excellent communication and interpersonal skills, • Strong organizational and multitasking abilities, • Proficiency with hotel management software and basic computer skills, • Ability to remain calm and professional in high-pressure situations, • Flexibility to work various shifts, including evenings, weekends, and holidays We foster a welcoming and inclusive work environment where growth and development are encouraged. Join us to be part of a team dedicated to delivering exceptional guest experiences and creating memorable stays. Requirements:

Job Description • We are hiring immediately for a full time FRONT DESK CLERK position., • Location: Capital One Landing - 94-00 Grand Central Parkway, East Elmhurst, NY 11371 Note: online applications accepted only., • Schedule: Full time schedule. Monday - Sunday, hours may vary. More details upon interview. Free meals, uniforms and laundering service available at select locations. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1481852. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Summary: Checks guests in and out of the hotel. Resolves challenges throughout guests' stays. Promotes hotel services and amenities to guests and upsells products. Essential Duties and Responsibilities: • Welcomes and acknowledges each guest with a smile, eye contact and friendly greeting, using the guest's name when possible., • Anticipates guests' service needs by asking questions, listening to guest preferences and taking action when possible., • Speaks to guests and coworkers using clear, appropriate and professional language., • Answers telephones using appropriate etiquette, transfers calls to the right person or department; takes and relays messages., • Processes all guest check-ins by confirming reservations, assigning rooms and activating room keys., • Processes all payment types, including room charges and cash, check, debit and credit transactions., • Processes all check-outs; resolves issues related to late disputed charges., • Answers, records and processes guest calls, messages, requests, questions and concerns., • Follows up with guests to ensure issues have been met to their satisfaction., • Coordinates with Housekeeping to track readiness of rooms and report guest concerns., • Communicates parking procedures to guests, dispatch bell staff and valet staff as necessary., • Provides guests directions and information regarding the property and local points of interest., • Runs daily reports, identify any special requests and check reports for accuracy., • Assigns rooms according to guest request and preferences whenever possible., • Completes designated cashier and closing reports in the computer system., • Balances and drops receipts according to accounting specifications., • Practices safety standards at all times., • Complies with record retention, Standard Operating Procedures and daily responsibilities. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job DescriptionSummary of Position: The Overnight Front Desk Agent consistently exceeds guest expectations by greeting, receiving, welcoming, registering, responding to guest inquiries, maintaining accounts, checking out, and handling cash and credit cards. DUTIES AND RESPONSIBILITIES: • Warmly greet all guests and patrons upon entering and departing the hotel., • Consistently extend the highest level of hospitality to all guests and customers while welcoming them and checking them in efficiently., • Allocate accommodations correctly, with special attention to VIP clients, retrieving and utilizing all relevant guest information., • Maintain strict confidentiality of all hotel guest information and records, • Offer all guests assistance with luggage to their rooms politely and efficiently., • Carry out a daily in-house guest reservation and correspondence audit., • Maintain efficiency and friendliness during the entire checkout., • Work to resolve any guest complaints or queries per Firmdale standards., • Apply all hotel credit procedures discreetly and tactfully., • Maintain a high level of communication and response to the Assistant Front Office Manager (AFOM) and the Front Office Manager (FOM) and between the front of house and all other departments within the hotel., • Complete all filing according to hotel standards., • Accurately record all reservations taken at the Front Desk accurately., • Follow all handover procedures at the end of every shift., • Ensure all charges are posted and the correct amount is billed to guests and function accounts., • Count assigned banks at the start and end of every shift and rectify any problems., • Adhere to requirements and maintain the security of cash, property, and valuables located within the reception area., • Ensure all accounts balance with credit card machines and allowances are accounted for with the correct backup., • Transfer accounts to sales recording accurate information and including the correct documentation., • Always understand and adhere to the hotel security policy., • Have a thorough knowledge of the hotel and the company., • Maintain a clean and organized workplace., • Promote other Firmdale hotels and restaurants., • Consistently demonstrate Firmdale Core Values, Attention to Detail, Enthusiasm, Passion, Relationships and Resilience., • Stand for a complete 8-hour shift, 5 days a week., • Ability to read, review, enter, and retrieve information from computer and hard copies including internal documents, guest identification documents, and internal memos., • Able to use a computer keyboard and mouse and telephone system., • Ability to communicate both written and verbal and use systems to document activities., • A high school diploma, hospitality training or certification, and a 2- or 4-year degree is preferred, college degrees in hospitality are a plus., • Previous reception or customer service experience, preferably within a 4- or 5-star hotel., • Excellent level of spoken and written English, • Friendly & professional telephone etiquette, • Ability to remain calm under pressure., • Paid vacation, sick and personal days, • Health, dental, vision, and life insurance plans, • Commuter benefits, • Holiday staff parties and staff appreciation events, • In-house uniform dry cleaning services, • Employee meals while on duty, • Departmental and company-wide incentive programs

Job Description The role… At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared workspace. A successful Front Desk Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments. Main Duties • Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property, • Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc., • Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel), • Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily, • Handle all accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe, • Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience, • Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler, • At least 1 year of similar role or customer service / facing role, • Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities., • Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera, • Problem solving skills and bring conflict resolution to any anticipated or current matter, • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment, • Strong communication skills and ability to understand and follow written and verbal instructions, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8 hours., • Fast paced movements are required to go from one part of the club to others., • Must be able to move, pull, carry or lift at least 40 pounds. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$24—$24 USD

Job DescriptionPOSITION OVERVIEW: We are seeking a dynamic and enthusiastic Front Desk Agent to join our team and help to deliver the highest quality of service to our guests. JOB FUNCTION, TASKS, and RESPONSIBILITIES: KEY RESPONSIBILITIES • Greet guests in a friendly and warm manner; perform guest check-in and check-out, • Review arrivals and departures for guest preferences to ensure guest satisfaction, • Provide information and act as a resource to our guests or hotel visitors, • Receives and acknowledge reservation requests, cancellations and changes, • Communicates guest requests and issues to the proper departments, • 1-2 years prior Front Office experience, • Luxury hotel experience preferred, • Hospitality degree preferred, • Must be able to handle multiple tasks in a fast-paced environment, • Excellent computer skills, including Microsoft Office and knowledge of a property management system, • Strong attention to detail, • A positive attitude and ability to work well with a diverse staff, • Physical ability to stand for long periods of time, • Leadership and customer service skills, • Have flexibility to work a varied schedule, including overnights and weekends, • Multilingual (preferred), • Ability to thrive in a fast-paced environment, • Strong communication and organizational skills, • Looking for growth and development into a supervisory/ management role PHYSICAL REQUIREMENTS NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position: *Prolonged periods standing at a desk and working on a computer. Force: *Must be able to lift up to 15 pounds at times.

Job DescriptionDescription: Looking for a friendly front desk agent to join our team at Home2 Suites by Hilton Manhattan View Long Island City NY! Administration · Register and assign rooms to guests. · Issue room key and escort instructions to Guest Service Agent or directly to guest. · Sort and track incoming mail and messages. · Transmit and receive messages using all communication avenues. · Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. · Keep record of room availability and rate. · Compute bill, collect payment, and make change for guests. · Make, confirm, and cancel reservations via all communication avenues. · Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. · Make reservation, transportation, or entertainment reservations for guest. · Deposit guest valuables in hotel safe deposit box. · Ability to accurately use various office software. · Have a full working knowledge and expertise of each shift including night audit. Support · Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to accurately report information. · Ability to assist with various office tasks as needed. · Ability to scrupulously follow all StepStone and hotel policies and procedures. · Attend required meetings. Personal Effectiveness · Projects and assignments are completed thoroughly, professionally, and with care. · Adjusts to high-pressure conditions and is open to change. · Assumes responsibility for personal growth and development. · Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. Communication · Understands and communicates the StepStone Mission and core values · Expresses ideas and conveys information clearly, effectively, and professionally. · Actively listens to others. · Conveys company information, decision, or problems to appropriate parties on a timely basis. · Works to resolve disagreements and is respectful of peers and co-workers. Requirements: · Must have a comprehensive knowledge of all hotel departments and functions. · Must have good mathematical and computer skills. · High school education required. Relevant training and experience and additional education preferred. · CPR and first aid training preferred. · Additional language ability preferred. Physical Requirements · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned.

Job DescriptionBenefits: • Health insurance, • Flexible Scheduling, • Career Advancement Opportunities Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job Description POSITION OVERVIEW: The Front Desk Manager / Assistant Manager, Front Office is responsible for the management of all aspects of the front office in accordance with Taj standards. Directs, implements, and maintains a Forbes Five Star service, management, and leadership philosophy, which serves as a guide to respective staff. KEY RESPONSIBILITIES • Maintain complete knowledge always of:, • All hotel features and services as well as hours of operation, • All room types, numbers, layout, décor, appointments and location, • All room rates, special packages and promotions, • Daily house count and expected arrivals / departures, • Room availability status for any given day, • Review daily arrivals to ensure proper handling of VIPs and Return Guests, groups, etc. and to escort VIPs and Return Guests to their rooms., • Supervision of Front Desk agents ensuring the smooth flow of operations, • Ensure SOP’s are adhered to and system in place to monitor it daily, • Ensure Front Desk agents are constantly reminded of the Taj Standards and Forbes Five Star Standards, • Responsible to ensure guest comment cards with negative feedback are followed up on with the guest and staff where applicable, • Counsel and ensure accountability of team; always keeping moral high, • Ensure relevant training for the department is carried out and completed, • Communicate with Executive Team and Head of Department on a daily basis to review business status and ensure effective handover of operation and follow up items, • Handle disciplinary problems and counsel employees according to hotel work rules and standards, • Monitor the staff interaction with guests, ensuring prompt and courteous service; resolve all discrepancies and glitches, • Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to Forbes Five Star standards, • Responsible to ensure important information is shared daily with the entire team and the managers., • Display creativity and take initiative to improve the operation., • Work with and assist all other department as necessary with their job functions to ensure complete and optimum guest satisfaction, • Communicate closely with accounting for any issues related to finance, • Handle guest complaints according to standards ensuring guest satisfaction, • A minimum of 3 years of front desk management experience, • Experience in the luxury hotel market is preferred, • Degree in Hospitality Management is a plus, • Prior experience in a union environment highly preferred, • Strong leadership and customer service skills is necessary, • Previously demonstrated leadership skills supporting a diverse team focusing on achieving excellence, interdepartmental teamwork, and exceptional customer service, • Must be a creative and effective leader and team player, possessing a high degree of professionalism, energy, and determination, • Must be able to work in a fast-paced environment; all shifts including overnights, • Excellent communication skills, both written and oral, • Results oriented with the ability to adapt to the challenges of a continually evolving workforce, while remaining flexible and working under pressure NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position:* While performing the duties of this job, the employee is required to stand, sit, or walk for an extended period. Force:* Lift and/or move and/or push up to 50 pounds without assistance.

Job Description Front Desk Manager Job Description Summary We are seeking a passionate front desk manager to join our team! As the front desk manager, you will oversee the operations of the front desk, manage staff and ensure that guests are greeted with exceptional hospitality! You'll manage reservations, handle guest inquiries, and ensure that all our guests have a wonderful experience. Schedule: • Shifts: 4:00 PM- 12:00 AM, 11:00 PM- 7:00 AM, and 12:00 AM- 8:00 AM, • Qualified candidates MUST have Hilton Brand and Hilton PMS experience, • At least 1 year of Hilton OnQ experience, • At least 1 year of hotel experience, • At least 1 year of front desk experience What you'll do: • Staff management: Hire, train, schedule, and supervise front desk personnel to ensure proper coverage and high- quality service., • Guest services: Oversee all guest interactions, including check-ins, check-outs, and reservations., • Problem resolution: Act as the primary point of contact for guest, responding to inquiries, complaints, and resolving conflicts., • Administrative tasks: Manage the front desk budget, maintain supply levels, keep accurate records of guest transactions, and compile reports for upper management., • At least 2 years of experience in a customer service role., • Strong leadership skills with the ability to motivate and guide a team., • Excellent communication and interpersonal skills to interact with guests and team members in a friendly and professional manner., • Proficient in reservation systems and other commonly used software programs. Detail-oriented with the ability to multitask and prioritize tasks in a fast-paced environment., • High school diploma or equivalent; college degree in hospitality or related field preferred.0-3 Years of

Job Description Have you ever dreamed of joining a team that is reinventing professional skincare? Have you ever wanted to support a business from the ground up? Is it your goal in life to make a difference in people's lives, every single day? Meet Glowbar. About us: Glowbar is a skincare company with a people-centric mentality. Our singular mission is to help people feel confident in their skin, so we created the first-to-market, custom, 30-minute facial experience to make skincare more accessible, efficient, and effective. Each studio is equipped with expert estheticians who provide professional-grade results at an affordable price-point. After launching in New York City in 2019, Glowbar has quickly scaled with locations across the northeast with national expansion on the horizon. As we continue to grow, we aim to maintain the special glow that sets us apart from traditional spas. Culture: We are a team of hardworking and passionate individuals who are dedicated to helping people take care of their skin. Our team embodies our shared core values, and we aim to create a safe and supportive environment for everyone at Glowbar. We integrate these values into our everyday practices, and are culture carriers that pride ourselves on being: * Driven: We are goal-oriented and results focused * Outgoing: We are passionate about our team and clients in everything we do * Problem Solving: We are scrappy problem solvers considering every option * Enthusiastic: We are warm and lead with positivity * Self-Aware: We understand our impact on others * Trustworthy: We are dependable and depended upon. We are strongest when we work together Role: Glowbar is seeking a driven, outgoing, self-motivated and people-focused Studio Manager to be a part of our growing (and glowing) team! Our Studio Manager will be continuously empowered to achieve KPIs and make strategic, high-level business decisions to ensure an amazing experience for every client while building a motivated and supportive culture within their studio. This person will work collaboratively with studio leadership to deliver results and foster a positive, results-driven culture. The Studio Manager should proudly display our core values each and every day and strive to support their team, clients, and business to the best of their abilities. As Studio Manager, your responsibilities will include (but are not limited to): Revenue * Demonstrates strong financial acumen by maintaining and exceeding Glowbar studio performance goals focused on topline revenue, retail product and client appointments through strategic frequent actions and plans that produce results and impact to KPIs * Focus on client acquisitions, member conversion and retention through upselling and cross selling * Effectively manage studio budgets and expense including treatment usage, product and supply ordering and payroll; identify areas of cost savings without compromising quality Team Leadership * Be an exemplary team leader by exhibiting a people-first mentality focused on team member development and retention * Regularly coach, counsel and develop studio team consisting of Studio Guides (front desk) and Estheticians (service providers) on successes and challenges related to individual and Company goals (e.g. holding team members accountable for meeting defined KPIs, hospitality and dependability expectations) * Building strong-identity teams that apply their diverse skills, perspectives, and common goals * Creating and maintaining a climate where people are motivated to do their best to help the organization achieve its objectives Studio Operations (Inventory, Staffing, Scheduling, Platform Management) * Optimize schedules on a daily basis to ensure utilization goals are achieved while effectively managing labor cost * Manage recruitment and hiring process for your studio in partnership with field leaders and HQ partners * Manage retail and professional inventory via weekly inventory counts, revenue forecasting, and managing loss and usage costs * Manage and process bi-weekly payroll * Manage inventory usage to ensure alignment with Company expectations Client Experience * Model and ensure a friendly, compassionate environment, guaranteeing that every client receives an extraordinary, memorable experience as they navigate through the space and our retail assortment * Manage all client feedback for your studio to prioritize a positive client experience Community Events & Partnerships * Build your community network in order to have at least one monthly activation that will support brand awareness, create new clients and build a strong membership base to ultimately drive studio growth * Analyze and react to business trends in order to proactively plan partnerships to build members and first time treatments * Manage weekly field outreach (flyering, tabling, etc.) within your community to reach new clients and drive new business to the studio Qualifications * 2+ years of hospitality people management experience in a booming service-based industry (i.e. fitness, restaurant, retail, hotel, salon/spa, etc.) * Proven track record of success in driving studio level margins and disciplined expense management * Impressive management style with demonstrated success inspiring teams to achieve (and exceed!) goals; fostering a high-performing team * Superior communication and interpersonal skills, providing exceptional hospitality * Obsessed with providing best-in-class hospitality * Strong understanding of retail operations, policies, and procedures * Demonstrated ability to prioritize and multi-task within a fast-paced environment * Must be a forward-thinking problem-solver with a strong work ethic who has compassion for employees and clients * Desire to learn and try new things every day! * Passion for beauty, skincare and taking care of people * Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and early morning/midday/late evening weekday availability Salary: $65,000-$75,000, commensurate with experience Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: • Frequent standing, walking, and movement throughout the entire shift, • Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies, • Climbing up and down stairs during shift operations, • Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary), • Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas, • Performing operational tasks such as restocking, organizing supplies, and light cleaning Physical and mental health, personal development and work-life balance are key to growth and well-being. In addition to our generous pay rates, our comprehensive benefits extend well beyond the average and are valued at close to $10k annually. We want you to be your best self both in and outside of our studios and we are proud to offer a variety of generous benefits to support this, which can include… * Medical dental and vision insurance largely paid for by Glowbar * Paid Time Off * Paid Sick Leave * Paid Holidays * Short and Long Term Disability Insurance * Life Insurance * Commuter benefits * Accident and Critical Illness Insurance * Employee Assistance Program (EAP) * Annual Glowbar Membership with 2 guest passes * Employee discounts on retail product * Community giveback * Friends and family discounts * Team member referral bonuses * Career advancement and continuing education opportunities * Discounts at a vast array of lifestyle brands, services restaurants, theme parks and more

Job Description POSITION – WEST COAST DIRECTOR OF REVENUE MANAGEMENT RATE OF PAY - $125,000 - $135,000 PER YEAR, EXEMPT (FULL TIME) WORK LOCATION – NYC (HYBRID OFFICE SCHEDULE) OR WEST COAST (REMOTE) ABOUT OUR ROLE Our West Coast Director of Revenue Management is responsible for overseeing the revenue management strategies of our West Coast hotel portfolio, ensuring that the portfolio is fully maximizing its room revenue, occupancy, ADR, and RevPAR potential. This role reports directly to the Corporate Director of Revenue Management. ABOUT OUR VALUES We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable. ESSENTIAL FUNCTIONS • Develop and execute revenue management strategies for the assigned hotel portfolio to maximize RevPAR, RevPAR index, and profitability for each hotel., • Work with operations and sales teams to develop marketing and promotional strategies that assist in boosting hotel revenue performance., • Ability to work though performance reporting and communicate STR performance to both the property and corporate teams., • Manage all booking channels, including third-party OTA channels, to optimize channel mix between direct bookings, OTAs, and other third-party booking engines, ensuring that those channels have the most up-to-date content, promotions, and marketing material advertised., • Oversee rate strategies and own discount strategies that align with market dynamics and performance., • Work with property sales leaders on group pricing, reporting and assist with monthly outputs., • Implement and effectively communicate current revenue strategies to on-site and above property teams., • Provide guidance to property General Managers and leaders on rate and inventory strategies so they understand the direction of strategy., • Run a weekly revenue call to review hotel performance with on property and corporate teams., • Assist in building annual revenue budgets, providing insights, market data, and desired direction of the asset. Qualifications • Minimum 2-4 years of experience in hotel revenue management position. Preferred • Marriott experience preferred, • Area or multi hotel experience preferred., • Experience working with Duetto, Opera, and Synxis preferred. PHYSICAL REQUIREMENTS • Prolonged periods of sitting while working on a computer., • Frequent use of hands and fingers to type and navigate multiple systems., • Ability to attend virtual calls and virtual meetings., • Visual acuity to read screens and enter data accurately., • Occasional reaching or bending to access office equipment or materials in a home workspace. WORK ENVIRONMENT CONSIDERATIONS • A quiet, dedicated workspace free from distractions., • Reliable high-speed internet connection for seamless communication. BENEFITS Company Benefits and Perks Full Time Part Time Seasonal Medical (with company contribution) Yes Dental (with company contribution) Yes Vision (with company contribution) Yes 401(k) (with company match) Yes Yes Paid Time Off Yes Yes Sick Time Yes Yes Employee Dining Discounts Yes Yes Yes Employee Marketplace Discounts Yes Yes Yes Bonus Eligible: This position is eligible to participate in Trailborn’s performance-based bonus program. SCHEDULE Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays. The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.

Job Description AFP Corporation has an exciting opening for our next Regional Vice President of Sales, Marketing and Revenue Management. This position will be based on our Corporate Offices located in Great Neck, NY and will also require travel when needed to our hotels along with attending Brand and Industry events. The ideal candidate will have an in-depth knowledge of both Hilton and Marriott properties but will also need to have extensive experience in maximizing revenue and profitability for our hotels. They develop and implement sales and revenue management strategies, analyze market trends, and build relationships with clients and key stakeholders to achieve business goals. Key Responsibilities: • Develop and Implement Sales and Revenue Strategies; this includes setting pricing strategies, managing inventory, and developing promotional campaigns to maximize revenue., • Analyze Market Tends and Competition within the properties comp set and identify areas for improvement and provide regular reports to management., • Establish and nurture relationships with key accounts, travel partners, and other stakeholders to drive sales and bookings., • Work with other departments, such as sales, reservations, and front desk, to ensure alignment and achieve revenue targets., • Providing leadership and guidance to sales and revenue team members, setting goals, and monitoring performance., • Oversight of all Sales and Revenue Management Bonus Programs and Incentives., • Conduct market research, competitor analysis, and identify opportunities to increase revenue., • Strong analytical and problem-solving skills: Ability to analyze data, identify trends, and develop effective strategies., • Excellent communication and interpersonal skills: Ability to build relationships, negotiate, and effectively communicate with diverse audiences., • Proficiency in revenue management systems and software: Understanding of hotel revenue management software and tools., • Knowledge of hotel operations and industry trends: Familiarity with hotel sales, marketing, and revenue management practices., • Implementing Policies and Procedures within the Sales, Marketing and Revenue Management Disciplines., • Prior Experience in Hilton and Marriott Branded Hotels required., • Must have Hotel Multi-unit Experience., • Minimum of 5-7 years of experience in a multi-property hotel sales. marketing and revenue management oversight: Prior experience in a similar position is highly desirable. AFP Management Corp is equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Who We Are: Apex Assembly connects the world’s leading technology decision-makers with top-tier solution providers through executive events across North America. Our high-growth environment is built for ambitious individuals who thrive on competition, accountability, and driving results. The Role: We’re looking for a driven, high-energy Business Development Representative to join our growing sales team in our NYC office. As a BDR, you will be on the front lines of Apex’s revenue growth, generating qualified leads, booking meetings, and fueling the success of our events and partnerships. This role is designed for someone who thrives in a fast-paced, performance-driven environment, is naturally competitive, and enjoys working towards clear goals. We are looking for a start date of 01/12/2026. What You’ll Do: • Take ownership of outbound prospecting — calls, emails, LinkedIn — and drive results, • Build relationships fast with tech companies that align with Apex’s event strategy, • Get in front of decision-makers and secure qualified meetings for senior sales leaders, • Take pride in hitting — and exceeding — your outreach and meeting targets, • Keep your pipeline organized and your activity sharp in Salesforce, • Help shape our messaging — your voice and ideas matter here, • Stay sharp on trends so your conversations sound confident and relevant, • Be a key part of a fast-paced, energetic, success-driven team, • This is an independent contributor role. Coordination with internal teams is required.What We’re Looking For:, • Outgoing, competitive personality — you love meeting new people and winning them over, • Strong communicator — comfortable talking to executives and holding your ground, • Self-starter — you want freedom to run your own day, with clear goals to chase, • Resilient — rejection doesn’t faze you, you bounce back fast, • High energy — you thrive in environments with pace and momentum, • Coachable — you want to get better and aren’t afraid of feedback, • Comfortable making a lot of calls and driving conversations — the phone is your friend, • Familiar with CRM tools (Salesforce is a plus) and LinkedIn Sales Navigator, • Bachelor’s degree or equivalent experience preferred, • Previous sales or lead generation experience is a plus — but attitude matters mostWhy Apex Assembly:, • High-energy, competitive sales culture with clear growth paths, • Comprehensive training to sharpen your sales skills, • Opportunity to work directly with senior leaders and decision-makers in the tech space, • Competitive compensation with uncapped earning potential, • Prolonged periods sitting at a desk and working on a computer, • During travel, we require light lifting of promotional materials or event suppliesTravel required, • Travel required. Any travel related to events will be discussed in advance and covered by the company (flight and hotel)., • Less than 10% to begin and may increase over time to 15%Required education and experience, • Associates and Bachelor’s degrees or equivalent experience, • Excellent verbal and written communication skillsPreferred education and experience, • Previous experience in sales, business development, or lead generation, • Familiarity with CRM tools and email outreach platformsAdditional eligibility requirements, • Ability to work standard hours (Monday – Friday, 9:00 AM – 5:00 PM EST), • Ability to reliably commute to 10174 at least 4 times a week.

Job Description The DoubleTree by Hilton Fairfield New Jersey is currently hiring Banquet Line Cook. The primary function of the Line Cook is to prepare high quality food in order for guests based on established guidelines. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service • Maintains guest service as the driving philosophy of the operation, • Personally, demonstrates a commitment to guest service in responding promptly to guests’ needs, • Committed to making every guest is satisfied, • Meets or exceeds guest satisfaction measures, • Ensures hotel standards and services contribute to the delivery of consistent guest service, • Cook food to order per recipe card and plating guide., • Roast meats., • Operate char-broiler., • Make sauces., • Set up line per specification, • Break down line after meal service., • Handle and store food in sanitary fashion., • Recognize quality standards in fresh vegetables, fish, dairy and meat products., • Differentiate spices and use them effectively., • Maintain clean and sanitary environment., • Recognize and utilize food garnished per plating guide and recipe card., • Is proficient in the following cooking techniques: Charbroiling, poaching, deep-frying, pan-frying, sauté’, roasting, griddling, par cooking., • Approach all encounters with guests and employees in a friendly, service-oriented manner., • Maintain regular attendance in compliance with Gulph Creek standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working., • Comply at all times with Gulph Creek standards and regulations to encourage safe and efficient hotel operations., • Other duties as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma and/or experience in a hotel or a related field preferred. REASONING ABILITY • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately. Various cutlery, choppers, blenders, band saw, meat grinder, deep fryer, griddles, till fryer, toaster, scales, buffalo chopper, various refrigeration/freezers, vertical chopper can opener, range tops, broiler, coffee machines, desk ovens, convention ovens, steam table. LANGUAGE AND MATHEMATICAL SKILLS • Effective ability to communicate orally and in written form effectively with internal and external customers., • Ability to read and speak English and comprehend simple instructions, short correspondence, and memos, • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees, • Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property ServSafe and Food Handler Certifications preferred. PHYSICAL DEMANDS/ WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Individuals may need to sit or stand as needed for an extended period of time, • Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials, • Proper lifting techniques required, • Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About The RoleYou'll be the cornerstone of our kiosk activation strategy, leading on-site deployments across North America and occasionally EMEA. Your deep understanding of hotel operations will be invaluable as you analyze reservation data to ensure our kiosks handle every scenario - from simple walk-ins to complex group blocks with routing rules. Working closely with our engineering and customer success teams, you'll translate the intricacies of hotel workflows into product requirements and configurations that actually work in the real world. This means getting hands-on with Opera PMS settings, testing kiosk hardware in our New York office, and being on-site during critical go-lives to ensure smooth implementations. You'll develop the playbooks that allow us to scale across different brands and property types, while training hotel staff to confidently support the technology. Most importantly, you'll be our eyes and ears in the field, helping us understand what hotels really need versus what we think they need. Why This Role MattersThis position is critical to Canary's mission of transforming the guest experience. You'll be the architect of our kiosk deployment strategy, directly impacting thousands of hotels and millions of guests. Your unique combination of operational expertise and technical acumen will shape how the hospitality industry adopts self-service technology. Location & TravelThis is a hybrid role based in our New York office. You'll need to be on-site regularly to work with our hardware lab, collaborate with engineering teams, and manage pre-deployment configurations. Expect 40-50% travel to hotel properties across North America with occasional trips to EMEA.Responsibilities • Lead Onboarding Execution: Own and drive the end-to-end onboarding process for kiosk properties—from qualification through post-go-live support., • Conduct Property Qualification: Collaborate with Customer Success & Engineering to complete technical qualification questionnaires, assess Opera PMS readiness, and participate in go/no-go decisions., • Configure and Pair Hardware: Set up iPads, key encoders, and payment terminals for each hotel. Work closely with the PMS integrations team to meet this goal., • Manage Hardware Shipments: Coordinate kiosk hardware logistics. In the interim (prior to finalizing a logistics vendor), own the shipping process including packaging, configuration validation, and delivery tracking., • Deploy On-Site: Travel to hotel properties for kiosk deployments, lead on-site setup, run test reservations, and ensure successful end-to-end check-in flow with live guests., • Train Hotel Staff: Deliver hands-on training during onsite visits using our standard operating procedures (SOPs). Ensure hotel teams are confident in using and supporting the kiosk post-deployment., • Validate Real-World Readiness: Use tools like the Reservations Visualizer to inspect live reservation data to configure the Kiosk correctly and advise the hotel on operational practices (e.g., group blocks, multiple folios, routing rules, handling OTA virtual cards, night audit processes)., • Surface Product Feedback: Document gaps, issues, and suggestions from the field. Work closely with Engineering and Product to translate hotel operations insights into actionable product improvements.Qualifications, • 4+ years of hands-on hotel operations experience as a Front Desk Agent, Front Desk Manager, Director of Rooms or General Manager., • Expert-level proficiency in Opera PMS as a power user with mastery of operations across all departments (front desk, housekeeping, accounting, reservations, night audit). You should be comfortable performing complex operations like managing shared reservations, setting up routing rules, handling multiple folios, processing refunds, and configuring rate codes. Deep understanding of hotel payment workflows is essential - including authorizations, settlements, deposit handling, and reconciliation processes., • Experience handling the full spectrum of hotel scenarios including group blocks, room sharing, split payments, comp stays, day-use reservations, walk-ins, and complex corporate billing arrangements. You should have knowledge of hotel industry standards and brand requirements for guest check-in/check-out procedures, plus familiarity with common hotel integrations like key card systems, payment terminals, and channel managers., • Comfortable adopting modern tech tools and workflows (Slack, Notion, documentation platforms) with the ability to communicate effectively with engineering and product teams., • Outstanding communication skills to work with stakeholders ranging from hotel staff to executive leadership, • Ability to travel 40-50% of the time for on-site implementations, • Experience with other PMS systems (Maestro, Infor, StayNTouch, Synxis) or hotel technology systems (Channel Managers, Revenue Management Systems, CRS), • Certification in Opera PMS or other hotel systems

Job Description • Clean and maintain all public areas of the hotel, including lobbies, corridors, restrooms, and elevators., • Ensure cleanliness and organization of back-of-house areas such as storage rooms, linen closets, and housekeeping supply areas., • Assist housekeeping team with stocking supplies, linens, and amenities., • Respond promptly to guest requests for housekeeping services or additional amenities., • Support maintenance team with minor repairs and maintenance tasks as needed., • Assist with event setup and breakdown, including moving furniture and setting up tables and chairs., • Monitor and maintain cleanliness of outdoor areas, including parking lots and walkways., • Collaborate with front desk staff to ensure guest needs are met promptly and efficiently., • Adhere to all safety and sanitation policies and procedures., • Report any maintenance issues or safety hazards to the appropriate department.

Job Description Our Company Equinox Hotels will cater to the high-performance traveler guest and those aspiring for high performance and will fuse substance and style to serve as the ultimate hotel destination with a 360-degree lifestyle experience. Our hotels will offer the bespoke experiences and unparalleled services consumers have come to expect from Equinox over its 25-year history. Our Code IT’S NOT FITNESS. IT’S LIFE. We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them, and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others, we are excited to discuss career opportunities with you. Job Overview Primary role as the liaison between the customer and hotel departments to execute event details accurately and flawlessly. Will work with the Senior Account Services and Sales Manager to make sure contract expectations are met and exceeded. This position is accountable for ensuring total guest satisfaction for all group-related functions, maximize profitability and generate repeat group business. The ideal candidate must thrive in a challenging and fast-paced environment where prioritizing and multi-tasking are second nature. This position requires an individual who can align themselves and their day-to-day functions with our brand. Position will also include a sales component and goal. This individual will also report directly to the Director of Sales & Marketing. Individual will be responsible for achieving monthly and quarterly group goals. Essential Job Functions: • Support Senior Account Services Manager and Director of Group Sales with administrative duties and tasks, including but not limited to sending proposals, merging contracts and resumes, arranging specialty amenities, contract turnovers, etc., • Act as a liaison between hotel and client to ensure a successful event. This includes obtaining rooming lists, establishing billing, overseeing group room blocks, welcoming VIP’s, overseeing amenity requests, handling on site event logistics, coordinating outside vendors and enforcing the contract, • Create all pertinent policies and procedures for Event Management, • Monitor and manage room blocks according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary, • Maintain strong client relations and ensure that group specifications are communicated and executed for a successful event for the client and attendees, • Review sales contracts as well as other important information, i.e., room block, cutoff date, special concessions and attrition clauses and validate with client, • Provide personal attention to customers from time of definite contract until financial obligations are fulfilled and to ensure guest satisfaction of group needs, • Check sleeping room and suite block, special room concessions and rates as outlined in contract with group reservations agents, as well as updating group reservations agents with any changes, • Participate in site visits and plan meetings for upcoming groups and potential affiliate business, • Create and distribute group resumes about groups’ event details 7 days prior to the event, • Schedule and coordinate pre/post-convention meetings with group customers and hotel departments to review all details of the group event, • Communicate last minute changes in group functions to hotel staff in a swift manner, and ensure accurate and satisfactory follow up, • Ensure times and locations of events are posted daily in appropriate areas and on daily event sheets, • Generate high revenue yielding business through upsells for all contracted rooms and events, • Prepare recap briefing to compare forecasted room pickups, • Proactively build and strengthen relationships with customers to ensure a successful event, thus leading to future booking inquiries, • Thorough knowledge of group reservation management, meeting space logistics, catering F&B minimums and room rental parameters, • Work closely with all departments to ensure successful execution of group programs, • Manage and develop relationships with key internal and external stakeholders, • Conduct and/or attend meetings to maintain favorable working relationships among company employees and promote maximum morale, productivity, and efficiency., • Conduct and lead Group Resume meetings, Pre/Post Con meetings, special events, and other ad hoc meetings as required other duties as assigned., • Solicits, evaluates, sells, and confirms business as required to meet assigned market segment’s budgeted sales and profit margin., • May be assigned other duties at the discretion of management., • Follow up to sales leads in a timely manner., • Assures individual booking goals are achieved on a monthly, quarterly and annual basis., • Manages and develops relationships with key internal and external stakeholders, • Reviews assigned markets on a monthly and quarterly basis to ensure proper production of room nights are achieved., • Develops and executes projects for assigned market segment to increase sales volume and profitability, • Attends all internal meetings which includes: revenue meeting, sales meeting, resume meeting, GRC meeting, and group pickup meeting., • Proactively prospects new accounts with a new business development goal provided each quarter. Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation. Essential: • Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers, and management to their understanding., • Knowledge of hotel structure and how all departments work., • Extensive knowledge of Event Management/Group Reservations., • Excel, PowerPoint, Delphi, HMS, and CVENT., • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision., • Ability to think quickly and act appropriately in emergency situations., • Perform well under pressure situations, time demands, and work overtime when needed., • Punctuality and regular and reliable attendance., • Interpersonal skills and the ability to work well with co-workers and the public., • Minimum two years’ experience in hotel sales, • Bachelors Degree or equivalent vocational training., • Qualified business relationships in local corporate and/or social events market, • Knowledge of travel industry, current market trends and economic factors, • Prior experience working in a union environment, • Endure various physical movements throughout the work areas, such as reaching, bending and stooping, • Repetitive hand motion (typing) for extended periods of time, • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environment systems, • Must be able to sit at a desk for up to 5 hours a day. walking and standing are requested the rest of the working day. this includes traveling to and from meetings. Length of time of these tasks may var from day to day and task to task, • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously, • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis, • Must be able to lift up to 30 lbs occasionally, • Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity, • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Job DescriptionDescription: Department: Engineering Reports To: General Manager / Chief Engineer Status: Non-Exempt Job Summary The Preventative Maintenance Engineer is responsible for ensuring that all hotel systems, equipment, and guest rooms are maintained in excellent working order through proactive and scheduled maintenance. This position plays a key role in minimizing downtime, improving guest satisfaction, and maintaining compliance with brand and safety standards. The Preventative Maintenance Engineer will execute daily, weekly, and monthly maintenance programs, complete room and system inspections, and document all findings and repairs. The role also includes responding to guest maintenance requests, assisting with minor repairs, and supporting the Chief Engineer in maintaining the overall facility in top operational condition. Qualification Standards Education & Experience • High school diploma or equivalent required., • Minimum 2 years of general maintenance or engineering experience; hotel experience strongly preferred., • Trade license or certification (HVAC, electrical, plumbing, or carpentry) preferred., • Valid driver’s license required with acceptable driving record. Physical Requirements • Long hours may be required., • Must be able to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly., • Ability to stand, walk, climb, kneel, and work in tight spaces throughout the shift. Mental Requirements • Must be detail-oriented, organized, and able to follow preventative maintenance schedules precisely., • Must be effective in problem-solving, anticipating and preventing issues before they impact the guest experience., • Must remain calm and professional under pressure., • Strong communication and documentation skills required.Requirements: Duties & Responsibilities Essential Functions • Conduct scheduled preventative maintenance for guest rooms, public spaces, and building systems in accordance with Avion Hospitality and Hyatt Place standards., • Inspect and maintain HVAC, electrical, plumbing, laundry, kitchen, and pool equipment to ensure proper operation., • Complete assigned PM checklists for guestrooms, including minor repairs such as caulking, touch-up paint, fixture adjustments, furniture maintenance, and appliance testing., • Maintain accurate maintenance logs, inspection records, and work order documentation., • Identify and report potential safety hazards or maintenance deficiencies; assist in correcting issues promptly., • Respond to guest service requests and work orders quickly and courteously to minimize inconvenience., • Monitor and record chemical levels and operational status of pool and spa to ensure compliance with health codes., • Assist in maintaining compliance with fire safety, energy conservation, and OSHA standards., • Participate in hotel safety meetings and training sessions as required., • Ensure all work is performed safely, efficiently, and to brand quality standards. Additional Responsibilities • Support property inspections and quality assurance audits., • Assist with snow removal, landscaping, and exterior maintenance as needed., • Maintain tool inventory and ensure proper use of equipment., • Proactive Problem Solving: Anticipates maintenance needs before breakdowns occur., • Guest Focus: Ensures all work supports the comfort, safety, and satisfaction of hotel guests., • Reliability: Consistently follows schedules, checklists, and reporting procedures.

Job Description Guest Service Agent SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, well-polished and upbeat Concierge Greeter to create an exceptional first impression of our community for those who visit our busy front desk. The attitude, demeanor and knowledge you exhibit in this key resident- and guest-facing position must reflect the excellence of our service and the core values of our brand. You will be in direct contact with residents, resident families, other guests and team members. So, at all times, we expect to you be friendly, courteous and positive, ensuring these encounters are always pleasant and professional. In this role you will be essential in representing the personality of The Bristal. The loving care, attention to detail and superior customer service you bring to your responsibilities as Concierge Greeter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). Additional responsibilities include: • Answering and redirecting incoming calls with the utmost in professionalism and positivity, • Taking accurate and courteous phone messages and rapidly and patiently responding to requests by residents, • Greeting all visitors warmth and kindness as they enter the community and completing information cards on all appropriate inquiries, • Responding to all resident, guest and team member inquiries in a polite and timely fashion, • Ensuring all emergencies are handled promptly and appropriately, • Keeping the front desk sign in/ sign out logs accurate and up to date, • Clear and confident speaking voice, both in person and over the phone, • Cheerful, upbeat, positive and professional demeanor, • Must be alert and attentive to details, situation and emergencies, • Strong but patient and pleasant communication skills, • Familiarity with MS Office (Excel, Word and Outlook) preferred, • Able to communicate fluently in English, both orally and in written communications, • Must always be respectful and polite to residents, guests and fellow team members, • Must be able to work a flexible schedule

Job Description Part Time Guest Service Agent Pay Rate: $17.50/hr Location: Holiday Inn NYC- Lower East Side 150 Delancey Street New York, NY 10002 SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job Description Guest Service Agent SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job Description Night Auditor - JdV by Hyatt Brooklyn Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a full-time Night Auditor to join our team at the JdV by Hyatt located in Brooklyn, NY. This position will reconcile all business transactions at the hotel as well as check-in and resolve any guest problems. What You Will Be Doing: • Greets, registers, and assigns rooms to guests. Issues room key and gives directions., • Keeps records of room availability and guests' accounts, • Ensures all paperwork is completed from the Front Desk and F&B computer systems., • Closes out the day for both the Front Desk and F&B computer systems., • Runs reports for the previous day's business., • Makes, confirms, and cancels reservations, • Handles accounting of money, receipts, guest accounts and credit through operation of the FD computer system and completion of reports required to ensure company funds are secure. The Ideal Candidate: • One year cash handling experience, • One year experience at a Front Desk position (in a hotel), • Ability to work nights and weekends, • Experience with Microsoft Office, spreadsheets and accounting We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description As a Guest Experience Ambassador at Faena New York, you are an essential part of the guest journey—providing thoughtful, attentive service from the moment guests arrive to the moment they depart. You will warmly welcome each guest, assist with their belongings, and ensure their experience is marked by ease, luxury, and genuine hospitality. From managing luggage and escorting guests to their rooms, to coordinating with various departments and delivering prompt service, this role supports the overall guest experience with poise and efficiency. You are the face of Faena—bringing elegance, knowledge, and care to every interaction. This full time position has an hourly rate of $27.00 per hour. DUTIES AND RESPONSIBILITIES * Greet and engage guests upon arrival, offering a warm and professional welcome. * Transport luggage and personal items to guest rooms promptly, ensuring accuracy and care. * Provide an overview of room features, including in-room technology, and inform guests of hotel services and amenities. * Respond swiftly to guest requests, including deliveries of packages, messages, amenities, and newspapers. * Support guest movements efficiently during check-in, check-out, room changes, and group arrivals. * Maintain cleanliness, organization, and presentation in all guest-facing areas including the lobby, entryway, bell desk, and luggage storage. * Keep all service equipment, such as luggage carts, polished and in working condition. * Coordinate effectively with Concierge, Guest Experience Agents, Housekeeping, and other departments to ensure guest requests are fulfilled. * Deliver items such as packages, flowers, gifts, amenities, food deliveries (ex: Uber Eats, GrubHub, etc.) and other special requests with care and discretion. * Secure and correctly tag stored luggage; manage storage and retrieval accurately. * Remain attentive and composed under pressure during peak times or guest transitions. * Offer recommendations on hotel dining, spa, cultural offerings, and local attractions. * Assist with in-room tours or property tours as needed. * Observe and maintain guest confidentiality, safety, and security at all times. * Practice teamwork, attend daily briefings, and support leadership with additional tasks as needed. * Promote and embody Faena's values and brand presence—both within the hotel and out in the community Qualifications * Minimum 1–2 years of experience in a luxury hotel, resort, or high-end residential setting. * Exceptional guest service skills with a warm, professional, and polished demeanor. * Ability to lift and carry luggage, packages, or other items up to 50 lbs, and stand or walk for extended periods. * Strong knowledge of New York City geography, landmarks, and transportation options. * Familiarity with Forbes 5-Star service standards and luxury etiquette. * Comfortable operating elevators and assisting with mobility support devices. * Proficient in English; multilingual preferred (especially Spanish/French). * Excellent communication, situational awareness, and ability to read guest cues. * Flexible to work nights, weekends, holidays, and outdoor conditions as needed. * Valid driver’s license or valet experience a plus. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description As a Guest Experience Agent(Overnight Agent) at Faena New York, you are an essential part of the guest journey—providing thoughtful, attentive service from the moment guests arrive to the moment they depart. You will warmly welcome each guest, assist with their belongings, and ensure their experience is marked by ease, luxury, and genuine hospitality. From managing luggage and escorting guests to their rooms, to coordinating with various departments and delivering prompt service, this role supports the overall guest experience with poise and efficiency. You are the face of Faena—bringing elegance, knowledge, and care to every interaction. This full-time position has hourly compensation of $36.00 an hour. DUTIES AND RESPONSIBILITIES * Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. * Assist with the immediate acknowledgement of all guests and assisting all guests throughout lobby and reception area with all requests (i.e. registration, check-out, special requests or preferences, itinerary, etc. * Must be able to speak, read, write and understand the primary language(s) used in the workplace. * Must be able to read and write to facilitate the communication process. * Requires good communication skills, both verbal and written. * Must possess basic computer skills, including Word, Lotus, Excel, and Account Management software. * Must have excellent interpersonal and sales-related skills. * Must have exceptional organizational skills. * Must be able to handle multiple tasks and projects daily. * Must be able to work independently with little or no supervision. * Document all guest complaints or problems; notify designated department/ personnel for resolving the situation; follow up to ensure completion and guest satisfaction. * Accept, record and deliver wake-up calls. * Provide callers with accurate information on hotel facilities and services. * Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel Qualifications * Minimum 1–2 years of experience in a luxury hotel front desk or guest services position. * Previous overnight agent experience preferred * Working knowledge of Opera PMS and related hotel management systems preferred. * Fluent in English with exceptional verbal and written communication skills; additional languages are a plus. * Familiarity with Forbes 5-Star service standards or equivalent luxury brand expectations. * Strong understanding of hotel operations, room categories, reservation workflows, and guest privacy protocols. * Proficient with Microsoft Office Suite and basic administrative tasks. * Demonstrated ability to handle guest complaints, service recovery, and VIP protocols with discretion. * High school diploma required; hospitality or business coursework preferred. SKILLS * Exceptional interpersonal skills and emotional intelligence in high-pressure guest situations. * Strong organizational abilities, with the capacity to manage multiple requests and tasks simultaneously. * Detail-oriented with commitment to accurate data entry and guest record maintenance. * Able to maintain a calm, polished demeanor in a busy, guest-facing environment. * Technologically savvy and confident in using phones, office software, and internal communication tools. * Adaptable, flexible, and willing to support other departments as needed. * Service-oriented with a passion for delivering personalized luxury experiences. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.