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Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: The word is out. Arthouse Hotel New York City now features newly renovated guest rooms and suites, bringing hip, vintage charm and boutique style to Manhattan’s Upper West Side. Setting a new standard for NYC hotels, our century-old building retains many of its historic accents, offering a warm sense of space you won't find anywhere else in the neighborhood. Stepping into our timeless yet cozy lobby, you are greeted by custom artwork, the original antique fireplace and a 1920s French elevator system. Marrying comfort with cutting-edge design, sophisticated style and whimsical fun, Arthouse Hotel New York City is your perfect pied-a-terre in Manhattan whether work or play brings you to town. Walking distance from NYC icons like Central Park, Lincoln Center, the Museum of Natural History, and numerous city subways, our hotel offers a quiet escape from Manhattan's hustle and bustle. Arthouse Hotel welcomes guests of all abilities to the Upper West Side. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs. For more information, please see our Accessibility Statement. Overview: The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency. Responsibilities: • Assist the Director and Assistant Director of Front Office with managing the Front Office operation; in addition to providing support to other departments in the hotel (F&B, Housekeeping and Engineering), • Provide strong lobby presence to assist front desk agents and guest, • Provide all aspects of shift coverage in F&B operations as needed, • Balance the hotel room type inventory, • Ensure all areas of the lobby, Mezzanine level and F&B operations are functioning to Paramount standards (e.g. cleanliness, guest only in authorized areas, bathroom cleanliness, outdoor cleanliness and conditions, elevator cleanliness and functionality, Signage standards), • Monitor and action Nor 1 upsell program, • Handle guest’s special requests and customer complaints during shift., • Perform all other front desk duties and responsibilities., • Investigate and handle complaints, disturbances, emergencies, etc. during shift, • Manage Employee Payroll, track attendance ADP, time edits, and conduct call-arounds for OT as needed, • Coach, train, counsel hourly associates and administer discipline as needed, • Perform some Night Audit functions, able to review all Night Audit related functions and able to produce Night Audit reports., • Prepare, copy, and distribute reports as required., • Handle special guest requests., • Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required. Qualifications:, • At least 5 years of progressive experience in a hotel or related field; or a 2-year college degree and a minimum of 3 years of progressive experience in a related field; or a 4-year degree and a minimum of 1 year of progressive experience in a related field., • Previous supervisory responsibilities, • Must be proficient in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by manager

Job Description Responsibilities: • The principal responsibility of this position is to provide executive administrative support to members of the Secondaries (AlpInvest) team. This team is comprised of mostly Associate and VP level stakeholders with support ranging for 15 to 18 individuals., • Proactively maintain calendar, and tasks (primarily done through Microsoft Office); schedule and coordinate internal and external meetings and events, including tracking attendance, registering and greeting guests, ordering, setting up and taking down catering in meeting rooms., • Expenses: Review, edit and complete expense reimbursement reports monthly (which can involve appropriate foreign currency conversions) primarily using Concur; work with AP for timely payments and track reimbursements. This role is heavy expense management moreso than any other function., • Coordinate complex and ever-changing domestic and international travel arrangements, which include flights (commercial and private), hotel reservations, car service, internal and client meetings, and events, etc, • This also includes checking managers into flights, tracking flights (and weather), and troubleshooting travel problems, if they arise, including after hours or on weekends, as needed, • Booking conference rooms, booking lunch/dinner reservations, planning team events and assisting with team conferences including managing conference attendance and memberships to business organizations, • Phones: For senior Investment Professionals, answer phone lines and take messages as needed, • Signatures: Facilitate getting signatures and sending-back to counter-parties outside the firm, specifically with respect to confidentiality agreements, • Documentation Management: Manage digital and hard copy filing of highly confidential, pertinent deal information, including the creation of documents from disparate sources of information, • Perform general administrative and office tasks including, but not limited to, preparing correspondence, file organization, data entry, maintaining contact lists and process documents, archiving and preparing and printing pre-meeting materials for review, • Provide general administrative and office support as requested, moderate copying/filing/faxes, etc, • Prepare, print and, where necessary, ship presentation materials to ensure such materials are available for team onsite and during travel, • Collaborate with IT (in a remote office) to ensure that audio/visual components are set up and functional in advance of meetings, • Maintain confidentiality of all sensitive and confidential issues, • Build strong professional relationships with colleagues in all Carlyle offices worldwide, • Teamwork: work as part of a collaborative team of EAs to ensure appropriate coverage and maintain team records and resources to ensure business continuityCompany DescriptionAtlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.Atlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.

POSITION PURPOSE: Casa Cipriani is a prestigious private members club and hotel, renowned for its impeccable service, elegant design, and timeless sophistication. Our commitment to providing unparalleled hospitality experiences to our members and guests is rooted in our heritage and passion for excellence. Joining Casa Cipriani means becoming part of a community dedicated to setting new standards in luxury and personal service. We are seeking a detail-oriented and hospitality-driven individual to join our Guest Relations team as a Guest Service Agent. This role plays a key part in delivering a seamless and personalized experience for our members and hotel guests. The Guest Service Agent will manage guest itineraries, VIP preferences, transportation coordination, and personalized services through tools such as Alliants and Opera, ensuring each stay is tailored and memorable. ESSENTIAL FUNCTIONS AND DUTIES: • Organize and maintain comprehensive guest itineraries using Alliants CRM system., • Perform daily arrival printouts and ensure accurate preparation for all next-day arrivals., • Reconfirm all next-day activities with vendors to guarantee guest services are secured., • Coordinate house car usage, external transportation, and monitor daily usage logs., • Track and report on house car usage daily, with monthly recap reporting., • Manage daily posting of guest-related charges in Opera PMS., • Verify and reconcile weekly invoices from vendors and service partners., • Maintain timely communication and follow-up on guest emails and concierge requests., • Source, vet, and coordinate with vendors for personalized guest services and experiences., • Oversee guest shipments and deliveries, ensuring secure handling and efficient coordination., • Ensure all Alliants guest tracking data is updated, accurate, and current., • Add and review all Opera notes to reflect guest preferences and important details., • Coordinate and attend weekly VIP arrival meetings and prepare VIP arrival lists., • Deliver personalized experiences through guest profile management and preference tracking., • Ensure guest profiles are complete and updated for future visits, including individual profile data., • Organize daily preparation lists for next-day arrivals and any special requests., • Handle and manage riders, including VIP requests and entertainment setups., • Maintain high attention to personalized recognition of repeat and high-value guests., • Collaborate across departments to ensure consistent, elevated guest experiences., • Perform other tasks and duties as assigned by management. KNOWLEDGE, EXPERIENCE AND SKILLS: • Bachelor’s degree in Hospitality or related field preferred., • Minimum of 2 years of experience in luxury hospitality, front desk, guest relations, or concierge services., • Proficiency in guest service platforms including Opera PMS, Alliants, and Microsoft Office Suite., • Excellent verbal and written communication skills, with a guest-first mindset., • Strong organizational skills and attention to detail; ability to multitask and prioritize effectively., • Confidence in handling confidential guest information with discretion and professionalism., • A proactive, solutions-driven approach with the ability to work both independently and as part of a team., • Flexibility to work evenings, weekends, holidays, and extended shifts as required. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Ability to remain in a stationary position for extended periods., • Capable of walking, standing, and navigating the property throughout the shift., • Lift, carry, and transport items weighing up to 30 pounds as needed., • Perform repetitive motions and handle physical activity associated with guest service roles., • Adhere to all health, safety, and ergonomic protocols. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Receptionist/Office Coordinator Industry: ___ Salary: ___ Plus: ___ Location: ___ Prominent New York City based mid-sized Law Firm is seeking a receptionist/assistant to join their dynamic support team. Great opportunity for a candidate who loves the hospitality world but wants to do it in a professional services environment. Responsibilities • Serve as an ambassador of the firm, • Be the first point of contact for in-person visitors, • Answering and directing telephone calls, • Greet, announce, and escort guests, • Reserve conference rooms, • Maintain appearance and organization of front desk and reception area, • Manage hotel desk system, • Hours are 8am – 4pm with some light paid OT beyond related to onsite events Qualifications • Bachelor’s degree, • Minimum of 1-2 years of experience working in a client facing, professional services environment, • Professional with a polished demeanor, • Excellent interpersonal and client service skills, • Strong written and verbal communication, • Strong computer skills, • Be a punctual, organized, detail oriented with the ability to multi-task To inquire about this position, please submit your resume (MS Word format only) with your compensation requirements. Be sure to include the title of the position in which you are interested. • Only those candidates selected for an interview will be contacted.

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. The Role At QuidelOrtho, we're advancing the power of diagnostics for a healthier future for all. Join our mission as our next Information Security Analyst. The Information Security Analyst is responsible for supporting and ensuring compliance with U.S. Department of Defense (DoD) and Veterans Affairs (VA) cybersecurity and regulatory requirements for QuidelOrtho products and services. This role plays a critical part in strengthening the organization's Information Security Governance, Risk, and Compliance (GRC) program while enabling secure delivery of healthcare and diagnostic solutions to federal customers. This position is remote eligible. The Responsibilities • Ensure compliance with DoD and VA cybersecurity requirements (e.g., RMF, NIST 800-53, FedRAMP where applicable)., • Support Authority to Operate (ATO) processes, including documentation, control implementation, and continuous monitoring., • Collaborate with product, engineering, IT, and compliance teams to integrate security controls into systems and services., • Conduct risk assessments, control testing, and gap analyses aligned with NIST, HIPAA, and other regulatory frameworks., • Maintain and update security policies, standards, and procedures to meet federal and enterprise requirements., • Assist in audit readiness and support internal/external audits (DoD, VA, HIPAA, as applicable)., • Monitor regulatory changes and assess impact on QuidelOrtho products and services., • Support third-party/vendor risk management, especially for federal-facing solutions., • Perform other work-related duties as assigned. The Individual Required: • Bachelor's degree or equivalent in Information Security, Cybersecurity, Computer Science, Information Systems, or related field., • 2-4+ years of experience in Information Security, with a focus on GRC (Governance, Risk, and Compliance)., • Hands-on experience with federal security frameworks such as:, • NIST 800-53 / NIST CSF, • DoD RMF (Risk Management Framework), • FedRAMP (preferred), • Experience supporting ATO processes and working with federal agencies (DoD, VA, or similar)., • Familiarity with healthcare regulations such as HIPAA and handling sensitive health data., • Experience conducting risk assessments, control evaluations, and compliance gap analyses., • Understanding of cloud security concepts (AWS, Azure, or GCP) and their compliance implications., • Strong documentation skills, including SSPs, POA&Ms, and security artifacts., • Ability to work cross-functionally with technical and non-technical stakeholders., • Strong analytical, problem-solving, and communication skills., • This position is not currently eligible for visa sponsorship. Preferred: • Certified Authorization Professional (CAP) (strongly preferred for, • RMF/ATO work), • CompTIA Security+ (DoD 8570 compliance alignment), • NIST RMF / DoD RMF training, • FedRAMP compliance training, • HIPAA Security & Privacy training, • Cloud security certifications (e.g., CCSP, AWS Security Specialty, Azure, • Security Engineer) The Key Working Relationships Internal Partners: • Vendors and suppliers. The Work Environment No strenuous physical activity, though occasional light lifting of files and related materials is required. 30% of time in meetings, working with team, or talking on the phone, 70% of the time at the desk on computer, doing analytical work. Minimal travel required. Travel includes airplane, automobile travel and overnight hotel. Physical Demands No strenuous physical activity required. Occasional light lifting of materials may be needed. Substantial time will be spent in virtual or in-person meetings, engaging with customers, and working on scientific content and documentation. Salary Transparency The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $100,000 to $130,000 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. Equal Opportunity QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___.

Job Description Job Title: Housekeeping Supervisor Location: Renaissance New York Harlem Hotel Department: Housekeeping Reports To: Housekeeping Manager Position Type: Full Time Job Summary: We are seeking a dedicated and detail-oriented Housekeeping Supervisor to join our team. The ideal candidate will oversee daily housekeeping operations, ensuring that our facilities maintain cleanliness, organization, and a welcoming atmosphere. This role requires strong leadership skills, excellent communication, and the ability to manage a team effectively while adhering to the highest standards of cleanliness and guest satisfaction. Key Responsibilities: • Supervise and coordinate daily housekeeping activities, including cleaning, maintenance, and inventory management., • Lead and motivate housekeeping staff to achieve high standards of cleanliness and service., • Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure adherence to cleanliness and safety standards., • Train, mentor, and evaluate housekeeping staff, providing feedback and support for professional development., • Schedule and allocate staff assignments to optimize productivity and efficiency., • Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels., • Address guest complaints and requests in a professional and timely manner, ensuring guest satisfaction., • Maintain detailed records of housekeeping activities, employee performance, and supply usage., • Implement and enforce health and safety policies and procedures to ensure a safe working environment., • Collaborate with other departments, such as maintenance and front desk, to ensure seamless guest experiences. Qualifications: • High school diploma or equivalent; additional education in hospitality or management is a plus., • Previous experience in housekeeping or facility management, with at least 2 years in a supervisory role preferred., • Strong leadership and interpersonal skills, with the ability to motivate and inspire a team., • Excellent organizational skills and attention to detail., • Knowledge of cleaning chemicals and supplies, as well as safety and sanitation regulations., • Ability to multitask and manage time effectively in a fast-paced environment., • Proficient in Microsoft Office Suite and housekeeping management software., • Strong communication skills, both verbal and written., • Flexibility to work varied shifts, including weekends and holidays. Physical Requirements: • Ability to stand, walk, bend, and lift up to [insert weight] pounds., • Capability to work in various environmental conditions, including exposure to cleaning chemicals. Benefits: • Competitive salary and performance-based bonuses., • Health, dental, and vision insurance., • Paid time off and holiday pay., • Employee discounts and perks., • Opportunities for career advancement. To Apply: Interested candidates are invited to submit their resume and cover letter.

Job Description JOB TITLE: Housekeeping Supervisor REPORTS TO: Executive Housekeeper SUPERVISES DIRECTLY: Room attendants, House-persons, Laundry personnel Purpose for the Position: To support the housekeeping and laundry departments manage all facets of the Housekeeping Department in the absence of the Executive Housekeeper, ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guestrooms, hallways, lobbies, public areas, rest areas, laundry, storage and work areas. Essential Responsibilities: • Supervises housekeeping and laundry staff: participating in associate performance evaluations, training and development., • Assists the executive housekeeper in the development of the department’s annual budget., • Participates in cost control systems for staffing, inventories, (linen, terry, OS&E and cleaning supplies., • Enforces policies and procedures in the department., • Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced., • Directs hourly associates in all areas of the department., • Prepares daily assignment sheets for all housekeeping and laundry associates., • Maintains cleanliness quality based on hotel objectives., • Inspects, monitors and maintains level of cleanliness in all assigned guest rooms. Reports all unsatisfactory conditions to the room attendant assigned and takes personal responsibility to ensure that actions are taken to remedy any substandard cleanliness or maintenance related conditions in each guestroom., • Assumes responsibility for the guest feedback and guest service scores in all departmental related indices., • Inspects monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices., • Compiles and reports accurate status of all guestrooms to the front desk department., • Works with the Security Office to enforce standard procedures for the acceptance, security and return on guest lost and found items., • Maintains productivity and labor cost goals., • At the direction of the executive housekeeper, conducts formal inventories of linen, supplies and equipment as required., • At the direction of the executive housekeeper participates in the ordering of supplies so as to maintain adequate inventory levels., • Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day., • Maintains departmental key control., • Maintains deep cleaning program., • Read and interpret business records and statistical reports., • Analyze and interpret established policies., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing and activity. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals and manuals. Write business letters, summaries and reports using prescribed format, and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information, including giving assignments and/or directions to helpers or assistants. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment With regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs, over 1 year up to and including 2 years. An Associates or Bachelor degree or higher education preferred.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The House Attendant supports the overall operations of the Housekeeping department by maintaining cleanliness and organization in public areas, back-of-house spaces, and guest corridors. This role also assists Room Attendants by delivering supplies, removing linens and trash, and preparing caddies. The House Attendant is a key contributor to the property’s cleanliness and luxury presentation. This is a full-time position with an hourly compensation rate of $30.00 an hour. DUTIES AND RESPONSIBILITIES • Maintain cleanliness of guest hallways, elevators, stairwells, public restrooms, and service areas including mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark/scuff-free., • Restock linen closets and housekeeping carts with supplies and amenities as directed., • Deliver requested items such as towels, cribs, rollaway beds, and amenities to guest rooms., • Remove dirty linens, trash, and recycling from guest floors and restock accordingly., • Report maintenance issues or unusual conditions in assigned areas to the supervisor., • Follow property cleaning procedures, chemical handling standards, and safety protocols., • Assist with deep cleaning and floor care., • Process and scan clean/soiled Rooms and F&B linen/terry using RFID scanning system, • Maintain organization and cleanliness of the housekeeping storage rooms and closets., • Respond to guest requests with professionalism and a sense of urgency., • Support Room Attendants in ensuring room readiness and exceptional guest service., • Maintain all equipment and supplies and use them in a proper manner., • Maintain cleanliness of locker rooms and back and front of the house restroom facilities and other areas., • Remove snow from the lobby and employee entrance that is brought in from the outside., • Keep the lobby and rain mats maintained during inclement weather where needed., • Respond properly in any hotel emergency or safety situation., • Perform other tasks or projects as assigned by hotel management and staff., • Utilize PMS/APP systems to be advised of assignments and or other computerized applications., • Clean and maintain the main guest entrance area and adjacent plaza area including but not limited to removal of cigarette butts, trash, snow, leaves etc., • Remove bodily fluids with the appropriate safety equipment., • Perform shoeshine duties as requested, • Move racks of clean Room linens to Guest Room floors. Stocks Linen Storage Rooms and daily with supplies and amenities. Empties trash and dirty linen from guest room floors., • Respond to guest requests and inquiries while in the lobby. Can answer guest questions and direct them to areas they desire to be in., • Pick up and delivers guest request items on a timely basis such as Irons, ironing boards, cribs and rollaways, microwaves, refrigerators and other items., • Assist Housekeepers as required. Helps move beds, mattresses and any furniture within the Hotel and Hotel office spaces, • Comply Work Rules and Standards of Conduct as set forth in the Employee Handbook., • Maintain a neat and clean personal appearance., • Adhere to meal break policy and proper payroll procedures. NON-ESSENTIAL FUNCTIONS: • Use all equipment as required by assignment given., • Move furniture and equipment as directed., • Clean windows, mirrors, equipment, carpet, marble and upholstery as assigned., • Assists with responsibilities and duties in the absence or heavy volume in the housekeeping area., • Clean offices per Management request, • Deliver and remove guest requested items., • Deliver and remove flowers and other amenities., • Remove all garbage and recyclable items and place in the appropriate bins inside the service area., • Salting entrance, street, employee entrance, Plaza areas, • Gather and utilize the proper equipment, materials, and chemicals in cleaning all office space., • Remove Room Service dishes to the service area., • Remove trash from offices to the trash compactor area. Qualifications * Minimum 1 year of housekeeping or janitorial experience preferred. * Strong understanding of cleanliness, safety, and organization standards. * Ability to work independently and collaboratively with a team. * Willingness to work flexible shifts including weekends and holidays. * High school diploma or equivalent preferred. * Bilingual preferred (Spanish/English). SKILLS * High attention to detail and cleanliness. * Ability to prioritize tasks and manage time efficiently. * Friendly, courteous, and responsive to guest needs. * Comfortable lifting, bending, pushing carts, and working on feet for extended periods. * Understanding of hospitality-level presentation and luxury standards. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: Hotel Operations A Hotel Operations team member assists with behind-the-scenes and front-of-house activities to ensure high-quality guest experiences, efficient functioning across all departments? (front desk, housekeeping, food & beverage, maintenance). Food & Beverage A food and beverage team member or food server is responsible for serving food and assisting with catering duties at banquets, buffets and events. Their duties include assisting with food preparation in the kitchen, keeping buffets fully stocked with fresh dishes and clearing away dirty plates and cutlery. Hotel Maintenance A Maintenance Technician ensures the operational efficiency, safety, and functionality of buildings, machinery, and equipment by performing routine inspections, preventative maintenance, and repairs on electrical, plumbing, HVAC, and mechanical systems. Requirements:

Job Description JOB TITLE: Housekeeping Supervisor REPORTS TO: Executive Housekeeper SUPERVISES DIRECTLY: Room attendants, House-persons, Laundry personnel Purpose for the Position: To support the housekeeping and laundry departments manage all facets of the Housekeeping Department in the absence of the Executive Housekeeper, ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guestrooms, hallways, lobbies, public areas, rest areas, laundry, storage and work areas. Essential Responsibilities: • Supervises housekeeping and laundry staff: participating in associate performance evaluations, training and development., • Assists the executive housekeeper in the development of the department’s annual budget., • Participates in cost control systems for staffing, inventories, (linen, terry, OS&E and cleaning supplies., • Enforces policies and procedures in the department., • Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced., • Directs hourly associates in all areas of the department., • Prepares daily assignment sheets for all housekeeping and laundry associates., • Maintains cleanliness quality based on hotel objectives., • Inspects, monitors and maintains level of cleanliness in all assigned guest rooms. Reports all unsatisfactory conditions to the room attendant assigned and takes personal responsibility to ensure that actions are taken to remedy any substandard cleanliness or maintenance related conditions in each guestroom., • Assumes responsibility for the guest feedback and guest service scores in all departmental related indices., • Inspects monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices., • Compiles and reports accurate status of all guestrooms to the front desk department., • Works with the Security Office to enforce standard procedures for the acceptance, security and return on guest lost and found items., • Maintains productivity and labor cost goals., • At the direction of the executive housekeeper, conducts formal inventories of linen, supplies and equipment as required., • At the direction of the executive housekeeper participates in the ordering of supplies so as to maintain adequate inventory levels., • Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day., • Maintains departmental key control., • Maintains deep cleaning program., • Read and interpret business records and statistical reports., • Analyze and interpret established policies., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing and activity. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals and manuals. Write business letters, summaries and reports using prescribed format, and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information, including giving assignments and/or directions to helpers or assistants. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment With regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs, over 1 year up to and including 2 years. An Associates or Bachelor degree or higher education preferred.

Job Description JOB TITLE: Housekeeping Supervisor REPORTS TO: Executive Housekeeper SUPERVISES DIRECTLY: Room attendants, House-persons, Laundry personnel Purpose for the Position: To support the housekeeping and laundry departments manage all facets of the Housekeeping Department in the absence of the Executive Housekeeper, ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guestrooms, hallways, lobbies, public areas, rest areas, laundry, storage and work areas. Essential Responsibilities: • Supervises housekeeping and laundry staff: participating in associate performance evaluations, training and development., • Assists the executive housekeeper in the development of the department’s annual budget., • Participates in cost control systems for staffing, inventories, (linen, terry, OS&E and cleaning supplies., • Enforces policies and procedures in the department., • Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced., • Directs hourly associates in all areas of the department., • Prepares daily assignment sheets for all housekeeping and laundry associates., • Maintains cleanliness quality based on hotel objectives., • Inspects, monitors and maintains level of cleanliness in all assigned guest rooms. Reports all unsatisfactory conditions to the room attendant assigned and takes personal responsibility to ensure that actions are taken to remedy any substandard cleanliness or maintenance related conditions in each guestroom., • Assumes responsibility for the guest feedback and guest service scores in all departmental related indices., • Inspects monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices., • Compiles and reports accurate status of all guestrooms to the front desk department., • Works with the Security Office to enforce standard procedures for the acceptance, security and return on guest lost and found items., • Maintains productivity and labor cost goals., • At the direction of the executive housekeeper, conducts formal inventories of linen, supplies and equipment as required., • At the direction of the executive housekeeper participates in the ordering of supplies so as to maintain adequate inventory levels., • Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day., • Maintains departmental key control., • Maintains deep cleaning program., • Read and interpret business records and statistical reports., • Analyze and interpret established policies., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing and activity. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals and manuals. Write business letters, summaries and reports using prescribed format, and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information, including giving assignments and/or directions to helpers or assistants. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment With regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs, over 1 year up to and including 2 years. An Associates or Bachelor degree or higher education preferred.

Job Description JOB TITLE: Housekeeping Manager REPORTS TO: General Manager SUPERVISES DIRECTLY: Room attendants, Housekeepers, House-persons, Laundry personnel Purpose for the Position: To support the housekeeping and laundry departments and manage all facets of the Housekeeping Department, ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guestrooms, hallways, lobbies, public areas, rest areas, laundry, storage and work areas. Essential Responsibilities: • Supervises housekeeping and laundry staff: participating in associate performance evaluations, training, and development., • Assists the General Manager in the development of the department’s annual budget., • Participates in cost control systems for staffing, inventories, (linen, terry, OS&E, and cleaning supplies., • Enforces policies and procedures in the department., • Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced., • Directs hourly associates in all areas of the department., • Prepares daily assignment sheets for all housekeeping and laundry associates., • Maintains cleanliness quality based on hotel objectives., • Inspects, monitors, and maintains level of cleanliness in all assigned guest rooms. Reports all unsatisfactory conditions to the Room Attendant assigned and takes personal responsibility to ensure that actions are taken to remedy any substandard cleanliness or maintenance related conditions in each guestroom., • Assumes responsibility for the guest feedback and guest service scores in all departmental related indices., • Inspects, monitors, and maintains level of cleanliness in event areas, storage areas, restrooms, and public areas and offices., • Compiles and reports accurate status of all guestrooms to the front desk department., • Works with the Security Office to enforce standard procedures for the acceptance, security, and return on guest lost and found items., • Maintains productivity and labor cost goals., • Conducts formal inventories of linen, supplies, and equipment as required., • Participates in the ordering of supplies to maintain adequate inventory levels., • Checks all vacant rooms and spaces, public spaces, storage areas, and rest areas each day., • Maintains departmental key control., • Maintains deep cleaning program., • Read and interpret business records and statistical reports., • Analyze and interpret established policies., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing and activity. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals and manuals. Write business letters, summaries and reports using prescribed format, and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information, including giving assignments and/or directions to helpers or assistants. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs, over 1 year up to and including 2 years. An Associates or Bachelor degree or higher education preferred.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Room Attendant is responsible for cleaning and maintaining guest rooms, suites, and assigned public areas to Faena’s luxury standards. This role contributes directly to the guest experience by ensuring rooms are immaculate, well-stocked, and welcoming. Room Attendants are stewards of quality and play a key role in upholding the visual identity and reputation of Faena New York. This is a full-time position with an hourly compensation rate of $30.00 per hour. DUTIES AND RESPONSIBILITIES • Clean guest rooms and suites following the established procedures and standards., • Adhere to the established standard of safety, fire regulations, and department procedures and policies., • Able to utilize PMS/App to be advised of assignments and/or any computerized applications., • Comply with Work Rules and Standards of Conduct as set forth in the Employee Handbook., • Complete work assignments from the Housekeeping Department as assigned using required keys, equipment, supplies, etc., • Remove all garbage and recyclable items and place in the appropriate bins inside the service area., • Offer assistance to any guest in a courteous and friendly manner., • Maintain proper and clean uniform and grooming standards., • Respond properly in any hotel emergency or safety situation., • Perform other tasks or projects as assigned by hotel management and staff., • Restocks used amenities such as shampoo, lotions, cotton balls, stationery, etc., as needed., • Prepares assigned rooms for turndown guests., • Clean and maintain all terraces of the hotel., • Ensure cleanliness and tidiness in occupied rooms, turndown rooms and check-out rooms as assigned., • Clean and maintain the main guest entrance area and adjacent plaza area including but not limited to removal of cigarette butts, trash, snow, leaves etc., • Comply with any additional requests that may arise pertaining to Housekeeping duties., • Report to work on time. Is aware of the schedule at all times and if unable to attend work, notifies the Supervisor in adequate time as per Faena policy., • Adhere to meal break policy and proper payroll procedures. Qualifications Minimum 1 year of experience in luxury hotel housekeeping preferred. * Familiarity with proper cleaning techniques and safety protocols. * Ability to work efficiently and independently with minimal supervision. * Must be detail-oriented and quality-driven. * High school diploma or equivalent preferred. * Bilingual preferred (Spanish/English). SKILLS * Excellent attention to detail and cleanliness. * Ability to manage time and meet deadlines for room assignments. * Friendly, respectful, and guest-oriented demeanor. * Strong communication with colleagues and supervisors. * Ability to work in a fast-paced, physically demanding environment. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Reservation Agent Job Description: At Casa Cipriani, the reservation agent is responsible for performing a variety of customer service and administrative duties to support the hotel's room reservation and revenue management objectives. Essential Functions and Responsibilities of the job include but are not limited to: • Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries. Ensure that all customer data is properly stored and protected., • Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times., • Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures., • Create and maintain an upscale and personalized pre-arrival process that improves the guests’ experience and the hotel revenue., • Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue., • Ensuring accurate billing and payment processes: You will be responsible for ensuring that the reservation is secured and correct., • Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions, and providing recommendations and information to guests as needed., • Excellent organizational skills and attention to detail, • Ability to handle challenging situations and resolve customer complaints in a professional and timely manner., • Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise., • Ensuring that you are retrieving all the necessary relevant information to support the front staff in creating smooth and memorable experiences (arrival and departure time, special occasions, needs and preferences), • Maintaining accurate and up-to-date records of guest information and reservations, including guest preferences, special requests, and payment information., • Meeting and exceeding sales goals and targets, and actively seeking opportunities to increase revenue and maximize room occupancy., • Adhering to hotel policies, procedures, and standards, including data privacy and security, and ensuring that all guest information is kept confidential., • Should be knowledgeable, understanding, and adhere to Company Core Values and Mission Statement. Must lead by example., • Perform Switchboard duties and direct calls as needed., • Participating in training and development programs to improve job skills and knowledge., • Performing other duties as assigned by the management team., • Sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue., • Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed., • Ability to work independently and as part of a team in a fast-paced and dynamic environment. Qualifications: • Education: A bachelor's degree in hospitality management, business administration, or a related field is often preferred., • Work experience: Several years of experience in the hospitality industry, particularly in a reservations or sales role, is usually required., • Customer service skills: Excellent communication and interpersonal skills, as well as a strong customer-focused approach, are critical in ensuring guest satisfaction., • Technical skills: Proficiency in computer systems and software, including central reservation systems (CRS), global distribution systems (GDS), and Microsoft Office, is important., • Sales and negotiation skills: The ability to sell rooms, packages, and services to potential guests, and negotiate rates and packages, is essential., • Organizational skills: The ability to prioritize tasks, manage multiple tasks simultaneously, and maintain attention to detail is crucial., • Problem-solving skills: The ability to analyze and resolve guest complaints, resolve conflicts, and make decisions under pressure is necessary., • Financial management skills: An understanding of budgeting, forecasting, and revenue management, as well as the ability to analyze financial reports, is desirable., • Teamwork: A strong ability to work collaboratively with other departments, such as front office, housekeeping, and food and beverage, is essential., • Professionalism and integrity: A professional demeanor, strong ethical standards, and the ability to maintain confidential information is expected., • Refined verbal and written communication skills., • Minimum 2 years of progressive experience in a hotel or a related field requirement., • Ability to work overnight, weekends, and holidays., • Ability to stand or walk for long periods of time., • Must be able to lift, push, and pull items up to 40 pounds. All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job description is an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.

Job Description Tucked away at 9 Crosby, NoMo is a hidden gem just steps from the excitement that the streets of New York have to offer. Inspired by the neighborhood, NoMo represents an intrigue for the nostalgic + modern. Our building is a curated collection of vintage and contemporary art, illustrating the eclectic mix of those who made SoHo what it is today. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We are committed to providing you with: • Competitive salary, • An exceptional benefit plan for eligible associates & your family members, • 401K matching program for eligible associates, • Flexible scheduling to allow you to focus on what is important to you, • Discounts with our Crescent managed properties in North America for you & your family membersPosition SummarySupervises daily rooms operations (front desk, housekeeping, bell/concierge) to deliver efficient service, maintain room readiness, and ensure high guest satisfaction. Reports to the Rooms/Hotel Director and implements departmental standards, procedures, and initiatives.Key Responsibilities, • Daily Operations, • Oversee front desk, housekeeping, and bell staff shifts; ensure smooth check-ins/outs, timely room turns, accurate arrivals/departures and lost-and-found handling., • Monitor room status, assignment accuracy, and maintenance requests; escalate issues to engineering or management as needed., • Ensure compliance with brand/property standards, health & safety, and SOPs.Guest Service - Handle guest inquiries, service recovery, and escalated complaints promptly and professionally. - Coach staff on service standards and visible guest engagement; conduct regular rounding in rooms areas. - Review guest feedback (surveys, reviews) and coordinate corrective actions with relevant teams.Staff Leadership & Development - Schedule, supervise and evaluate front-line supervisors and associates; provide on-the-job training and performance feedback. - Assist with hiring, onboarding and cross-training to maintain adequate coverage and service continuity. - Hold daily/weekly briefings to communicate priorities and performance expectations.Revenue & Operational Controls (Support Role) - Execute rate/room assignment directives from management to maximize occupancy and guest satisfaction. - Monitor daily labor deployment and controllable expenses; report variances to the Rooms/Hotel Director. - Maintain accurate records for room inventory, no-shows, and billing issues; assist with audit and cash-handling controls.Reporting & Administrative Tasks - Prepare and submit daily/weekly operational reports (occupancy, ADR variances, housekeeping status) to the Rooms/Hotel Director. - Maintain shift logs, incident reports and training documentation. - Ensure accurate PMS entries and coordination with reservations, sales and F&B as required.Performance Expectations- Maintain high guest satisfaction scores for rooms-related metrics.- Keep room readiness and cleanliness targets on track.- Control labor and operational costs through effective scheduling and oversight (as directed).- Promote a positive, team-oriented work environment and ensure adherence to policies and safety procedures. Qualifications & Skills • Experience: 3–5 years in hotel operations with 1–2 years in an assistant manager role or manager role within rooms division., • Education: Associate degree or bachelor's in hospitality management, Business, or related field preferred; equivalent hotel experience acceptable., • Technical: Proficient with Property Management Systems (e.g., Opera Cloud GXP, Profit-Sword, Medallia, UKG), Microsoft Office and common hotel reporting tools; comfortable learning property-specific systems., • Skills: Strong customer-service orientation, conflict resolution, staff coaching, time management, and attention to detail. For applicants in NYC, the anticipated compensation range is $75,000 to $80,000 annually, depending on factors such as experience, education, and work location. Crescent Hotels & Resorts is a multi-state employer, and salary ranges may vary for positions in other states.

Job Description Summary: The main purpose of the Operations Manager is to ensure smooth operations across departments, maximizing occupancy and revenue potential. To be responsible for directing, coordinating, and monitoring the overall occupancy and room assignment operation as directed by the Front Office Manager. To direct the Front Office operation in the absence of the Front Office Manager. HOTEL VALUES: This description of responsibilities is intended solely to provide basic guidance and outline a minimum standard of performance. The hotel values a LOU attitude, where an employee is encouraged to Lead, take Ownership, and deal with situations of all kinds with a sense of urgency. While this document describes the general nature and level of work being performed by people assigned to this job, we encourage and expect our team to go above and beyond the minimum standards at all times to show concern and care for the guests, co-workers, and managers. The hotel believes in a culture where team members help each other and work together, with the most important task being to provide exceptional service to guests at all times. As a result, this is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of people in this job. Essential Functions: • Assist within the Rooms Division with managing the Front Office and Housekeeping operations., • Provide a strong lobby presence to assist front desk agents and guests., • Provide coverage for all aspects of shift work in the Front Office and Housekeeping operations as needed., • Monitors the pre-arrival planning process to deliver against guest preferences effectively, maximize the use of room inventories, and drive incremental revenue., • Understands brand standards and operational requirements for performance in each discipline area., • Coordinates labor scheduling and leads shifts across each discipline area depending on property needs., • Directs and works with Team members to carry out guest arrival and departure procedures., • Ensure Front Office and Housekeeping are functioning to Embassy Suites standards (i.e., cleanliness, guest only in authorized areas, bathroom cleanliness, outdoor cleanliness and conditions, elevator cleanliness and functionality, and Signage standards)., • Handle guests' special requests and customer complaints during shift., • Perform all other front desk duties and responsibilities., • Investigate and handle complaints, disturbances, emergencies, etc., during shift., • Manage team members' attendance calendars and time edits, and conduct call-around for shifts as needed., • Coach, train, and counsel hourly Team members and administer discipline as needed., • Perform some Night Audit functions, be able to review all Night Audit-related procedures, and be able to produce Night Audit reports., • Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency., • Attend all hotel-required meetings and training., • Any other duties as assigned by the General Manager., • Regular attendance in accordance with the standards established from time to time is essential to the successful performance of this position. Team Members with irregular attendance will be subject to disciplinary action, up to and including termination of employment., • Due to the cyclical nature of the hospitality industry, Team members may be required to work varying schedules to reflect the hotel's business needs. In addition, attendance at all scheduled training sessions and meetings is required., • Previous experience in a similar position is required, • Requires a minimum of 1 year of supervisory experience, • The position requires a varied work schedule that may include evenings, nights, and weekends, • Computer skills required, including Word and Excel, • Clear concise, written, and verbal communication skills, • Strong organizational skills, • While performing the duties of this job, the employee is regularly required to talk or hear, • The employee is frequently required to stand, • The employee is occasionally required to walk, • The employee must occasionally lift and/or move up to 25 pounds, • For applicants working in NYC, the anticipated compensation for the position is $70,000k annualy. The annual salary offered to a successful candidate will depend on several factors, including but not limited to years of experience within the job, years of experience within the required industry, education, etc. Open Availability

Job Description EXECUTIVE BUTLER Dominican Republic Reports To: Front of House Manager > Director of Rooms Language: Spanish required OVERVIEW We are conducting an urgent executive search for an experienced Executive Butler at a prestigious luxury resort in the Dominican Republic. This is a senior management role requiring a polished leader who can manage a large team and deliver a flawless, Forbes-level guest experience. KEY RESPONSIBILITIES • Manage and develop a team of 25, including 3 Supervisors and 22 line staff, • Oversee end-to-end guest experience with meticulous attention to detail, • Anticipate guest needs and ensure all requests and preferences are fulfilled seamlessly, • Collaborate with Rooms, F&B, Housekeeping, and Concierge to deliver cohesive luxury stays, • Uphold and refine SOPs aligned with Forbes-level service standards, • Coach, train, and evaluate team performance regularly QUALIFICATIONS • 3-5+ years of management experience in luxury hospitality (not a first-time manager), • Caribbean experience strongly preferred; will consider exceptional profiles without it, • Luxury hotel experience is required; Forbes Five-Star is a strong plus, • Background in Guest Experience, Guest Relations, Front Desk, or F&B management, • Spanish proficiency essential; English preferred, • Strong leadership, emotional intelligence, and a passion for elevated service COMPENSATION PACKAGE • starts from US$1400-US$2400 per month, • housing allowance, • service charge, • private medical insurance, • developmental opportunities

Job Description Canopy by Hilton's culture is defined by who we are and how we interact with each other, our guests, our partners, and our neighbors. Our culture, "Positively Yours," is much more than a slogan. It's our underlying attitude, the story of who we are and how we approach everything. At the core of Canopy by Hilton’s culture is the Positive Stay Promise. An ideal Enthusiast sets the tone for creating the “Positively Yours” culture at our hotel and is committed to delivering the lifestyle experiences our guests want. The beautiful new Canopy Jersey City Arts District is looking for an exceptional candidate as its new Lead Welcome Enthusiast! Job Description for Director of Front Office/ Lead Welcome Desk Enthusiast. POSITION TITLE: DIRECTOR OF FRONT OFFICE REPORTS TO: Director of Rooms POSITION SUMMARY: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. DUTIES AND RESPONSIBILITIES: • Trains, cross-trains and retrains all front office personnel., • Participates in the selection of front office personnel., • Schedules the front office staff., • Supervises workload during shifts., • Evaluates the job performance of each front-office employee., • Maintains working relationships and communicates with all departments., • Maintains master key control., • Verifies that accurate room status information is maintained and properly communicated., • Resolves guest problems quickly, efficiently, and courteously., • Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel., • Reviews and completes credit limit report., • Works within the allocated budget for the front office., • Receives information from the previous shift manager and passes on pertinent details to the oncoming manager., • Checks cashiers in and out and verifies banks and deposits at the end of each shift., • Enforces all cash handling, check-cashing, and credit policies., • Conducts Monthly scheduled meetings of front office personnel., • Always wears the proper uniform. Requires all front office employees to always wear proper uniforms., • Upholds the hotel's commitment to hospitality., • Prepare performance reports related to the front office., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report, and maintain close observation of daily house count. Monitor selling status of house daily. i.e., flash report, allowance etc., • Monitor high-balance guests and take appropriate action., • Ensure implementation of all hotel policies and house rules., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes., • Prepare revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Ensure that employees are always, attentive, friendly, helpful, and courteous to all guest managers and other employees., • Monitor all VIP’s special guests and requests., • Maintain required pars of all front office and stationery supplies., • Review daily front office work and activity reports generated by Night Audit., • Review the Front office logbook and Guest feedback forms daily., • Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports, and tracking logs., • Perform other duties as requested by management., • Must be able to lift and carry up to 40 pounds., • Must be able to stand in stationary position for longer periods of times up to 75% Powered by JazzHR xEJ4AD2V74

Job Description Join Our Team as a Security Associate at HI USA New York City Hostel! Do you enjoy ensuring a safe environment and interacting with a diverse group of guests? Join Hostelling International USA at our vibrant New York City hostel, located in the Upper West Side. We are accepting applications for a Security Associate who will play a crucial role in maintaining our facility's safety and welcoming atmosphere. This position also offers the opportunity to cross-train in front desk operations, supporting guest services and gaining valuable experience in hostel and hospitality functions. Position Details: Pay: $19-21 per hour, DOE (with an additional $1.00 per hour for any overnight shifts worked) Shift: PM and Overnight Shifts, PM shifts are from 4-12:30 am, and Overnights are from 12 am - 8:30 am, weekend availability required Type: Full Time, Benefits Eligible Benefits: Medical, dental, vision, disability, vacation, sick leave, 403b with company match, and more (New Hire waiting periods apply). Perks: • Free stays at other HI USA hostels (subject to availability), • Discounts on hundreds of brands, • On-the-job training, • Opportunities for growth within HI USA, • Friendly and inclusive work environment, • A great opportunity to gain hands-on experience and build skills across security and front desk operations in the hospitality industry Role Objectives: • Ensure a safe environment through active patrol, strict access control, monitoring, and reporting, • Greet staff, guests, and vendors in a courteous and attentive manner, • Respond swiftly and appropriately to distress and emergency calls, • Collaborate effectively with management, reception, and housekeeping staff, • Provide excellent guest service and support the hostel’s welcoming atmosphere, • Cross-train and provide front desk coverage as needed, gaining valuable experience in guest services and hostel operations Role Responsibilities: • Patrol property on foot to secure employees and guests across multiple floors and common areas, • Investigate and take lawful action as per corporate policy on incidents, trespassing, and safety concerns; file incident reports as necessary, • Communicate suspicious behavior and incidents to staff and management in a timely manner, • Monitor surveillance equipment as needed for incident response, • Control access points, manage heavy traffic during check-ins, check-outs, and events, • Complete daily reports and shift recaps, • Secure all doors, windows, and exits based on shift requirements, • Assist with general customer service duties, including welcoming guests, assisting with luggage, and addressing guest needs, • Provide front desk support as needed, including checking guests in and out, handling payments, answering guest questions, and using the property management system during times of low staffing or high guest activity., • Perform other duties as assigned by management Skills/Qualifications: • High school diploma or equivalent, • New York Security Guard License (unarmed position), • At least 1 year of security officer experience, • Ability to obtain F53 license within 90 days if not already possessed, • Prior experience in hotel, hostel or other hospitality environments strongly preferred, • Customer service experience, • Strong writing and communication skills, including proficiency in Microsoft Word and Excel, with a writing sample required during the interview process, • Experience in 24/7 hospitality/retail environments, • Willingness to learn hostel operations, • Helpful and courteous demeanor Physical Requirements: • Regularly required to reach with hands and arms, stand, walk, sit, stoop or crouch, talk, and hear, • Occasionally required to climb or balance, • Must be able to lift and/or move up to 50 pounds, • Moderate noise level in the work environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We Make a Difference! At HI USA, we celebrate diversity and welcome individuals of all backgrounds. As a nonprofit organization, we help people, especially the young, travel on a budget to foster a greater understanding of the world and its people through affordable travel opportunities. If you're passionate about hospitality and creating memorable experiences, apply today to join our team as a Security Associate. PM and Overnight Shifts, PM shifts are from 4-12:30 am, and Overnights are from 12 am - 8:30 am, weekend availability required

Job DescriptionCompany Description Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you. Job Description Sofitel New York is looking for an Engineering Manager who is an enthusiastic, hospitality-oriented professional that will be responsible for all administrative aspects of the department, as well as assisting the financial and operating aspects of the hotel as they directly relate to the engineering division. Establish and support a high level of cooperation and teamwork in all areas of Engineering and among other departments. What is in it for you? • Employee Discount Travel Program, • Employee Assistance Program (EAP), • Extended healthcare plan coverage, • Opportunity to develop your talent and grow with the Company across the world!, • Ability to make a difference through our Corporate Social Responsibility activities Assisting the Director of Engineering in administering the Engineering department ensuring that all equipment and machinery in running properly all guest rooms and public space in good condition while ensuring the budget and payroll are monitored. The Engineering Manager is responsible for the hotels fire plan and building evacuation along with all fire and safety systems. • Responsible for the monitoring, updating and implementing the Fire Plan, Fire safety, building evacuation, Disaster Recovery plan., • Responsible for the coordination of the preventive maintenance program for guest rooms, public areas and safety systems, working closely with Front Desk, Security and F&B departments., • Responsible for helping prepare and controlling the annual Engineering budget and assisting in the preparation of the Capital., • Responsible for the Energy management system and monitoring the utility costs., • Responsible for supervising and direction of the Engineering staff in operation and maintenance of the mechanical and physical., • Responsible for all ensuring prompt and immediate response to maintenance requests for the quests, staff and management of the hotel., • Responsible for recruiting, scheduling, payroll, union labor relations, training and development of all Engineering., • Responsible for all department health, safety and WHMIS training programs and through WCB compliance and key member of the Hotels Emergency Response Team., • Responsible to ensure that the hotel is in compliance with all municipal, provincial and federal regulations as it relates to the operational functions, fire and safety programs., • Responsible for communicating with the contractors and trades that are carrying out maintenance work on the hotels physical plant and equipment., • Responsible for assisting administratively with renovations, which may include getting prices for budgets, preparing a Scope of Work and acting as Project Manager both for the Engineering department as well as Housekeeping and Front Office and as is needed. Role will be asked to perform administrative duties to assist other departments on an as needed basis.Qualifications, • Candidate must possess at least 3 years of progressive facilities management experience in a hotel or a related field; or a 2-year college degree and three or more years of related experience; or a 4-year college degree and one or more years of related experience., • Stationary Engineer's license if required by local code., • HVAC, electrical, plumbing, boiler operations and general maintenance skills required., • Excellent interpersonal, communication, organizational, and computer skills., • Willingness and ability to work a flexible schedule to meet business demands., • Assist with additional projects or requests as needed., • High school diploma required., • Previous supervisory responsibility in a unionized work environment required., • Stationary Engineer’s license and/or other trade license(s) as required by local regulations., • Renovation and or hotel opening experience is strongly preferred. Additional Information Your team and working environment: Ideally situated steps away from Fifth Avenue, Times Square and Grand Central Station, Sofitel New York’s 398 spacious guest rooms including 52 suites provide a haven in the midst of the hustle and bustle of the city. With French inspiration, our ambassadors deliver service from the heart and lifelong memories one guest at a time. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. All your information will be kept confidential according to EEO guidelines. Why work for Accor? When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Shift Engineer is responsible for performing maintenance and repairs to the building, guest rooms, back-of-house, and equipment throughout the property. This position ensures the consistent upkeep of mechanical, electrical, plumbing, HVAC, and other building systems to ensure safety, efficiency, and a luxury environment for guests and colleagues. This full-time position has an hourly compensation of $35.00 an hour. DUTIES AND RESPONSIBILITIES * Respond to guest room maintenance requests in a timely and professional manner. * Perform routine preventive maintenance on all mechanical equipment including HVAC, plumbing, electrical, elevators, and fire safety systems. * Maintain tools, equipment, and engineering spaces in safe and operational condition. * Complete daily shift reports and communicate work orders with the engineering team. * Assist with setup and breakdown of event spaces and support special project work. * Monitor BMS and respond to equipment alerts or alarms promptly. * Assist contractors and vendors during scheduled repairs and inspections. * Support efforts to maintain DOH, OSHA, and local compliance standards. * Maintain cleanliness and safety of the engineering shop and all mechanical areas. * Rotate on-call responsibilities and respond to emergencies as required. Qualifications * Minimum 2-3 years of experience in hotel engineering or facilities maintenance. * Technical training or certification in HVAC, plumbing, or electrical preferred. * Knowledge of building systems, life safety, and preventative maintenance techniques. * Ability to use hand tools, power tools, and operate maintenance equipment safely. * Working knowledge of OSHA safety guidelines and NYC building codes. * Ability to read blueprints, equipment manuals, and safety documents. SKILLS * Strong problem-solving and troubleshooting skills. * Ability to prioritize tasks and work independently. * Detail-oriented with commitment to quality and guest satisfaction. * Good communication and teamwork across departments. * Flexibility to respond to varying schedules, demands, and emergencies. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Arlo Hotels, an independent lifestyle hotel brand, is seeking a Sales Operations Manager based out of the HQ office to support our Manhattan portfolio. This is a portfolio-based operational leadership role designed to strengthen execution, drive process efficiency, and standardize sales workflows across properties. It is a hands-on operational position responsible for improving booking accuracy, reducing process gaps, and creating structure behind the scenes so Sales leaders can remain focused on revenue generation and client relationships. The Sales Operations Manager will partner closely with Sales, Revenue, Front Office, and Finance and will report to the Head of Sales. The role exists to bring consistency, accountability, to how Sales executes across the Manhattan portfolio. RESPONSIBILITIES AND AUTHORITIES: * Manage all 5–9 room bookings across NYC hotels * Support negotiated transient and one-off corporate reservations * Oversee airline inventory and allocations (Midtown focus) * Support group rooming list updates after initial Sales & Service entry * Act as operational escalation point for reservation-related issues Corporate & Group Sales Support * Support with new NG and AMB account setup and rate loading * Track corporate production and support account reporting * Support group commission tracking and ensure alignment with Finance * Support follow-up and tracking of Front Desk Referral & Lead Capture leads * Ensure corporate booking processes are streamlined and consistent * Coordinate W9 documentation and billing clarifications * Act as secondary operational point person for group-related reservation issues * Support month-end reporting preparation for Executive Leadership and Ownership Airline Segment Oversight • Manage airline allocations and booking adjustments, • Ensure rate integrity and inventory alignment, • Partner with Revenue when demand shifts require adjustments Third-Party Reservations Oversight • Guide the third-party reservations team, • Establish clear SOPs and quality standards, • Monitor response times and booking accuracy, • Identify opportunities to expand this team for additional support, • Serve as liaison between Sales and external reservation support REQUIREMENTS: Education: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: * 1–2 years of hotel sales, sales operations, or reservations experience required * College or university degree * Experience supporting corporate and group segments required * Multi-property or portfolio experience preferred * Prior experience in a Sales Coordinator or similar commercial support role strongly preferred * Experience working in a fast paced, innovative, lifestyle brand is a plus, with ability to move quickly by being adaptable, proactive and ready to wear multiple hats is key to thriving * Highly organized and detail-oriented Knowledge: * Knowledge of general hotel operations * Strong working knowledge of Opera Cloud PMS required * Experience with Delphi S&C and Lanyon preferred * Strong proficiency in Microsoft Office * Knowledge of general administrative duties * Knowledge of Opera Cloud PMS, Delphi S&C, Lanyon and other hotel software systems * Familiarity with commission processes and rate loading procedures Salary: • $85,000 - $95,000 Yearly

Job Description We are seeking a motivated Bellman to join our team at the hotel. The Bellman is responsible for providing friendly and efficient service to guests while transporting their luggage and providing other services as needed. The successful candidate is professional, personable, and has excellent customer service skills. Bellman Duties and Responsibilities • Greet guests upon arrival and escort them to their designated room., • Load and unload luggage onto carts and transport them to and from guest rooms., • Assist guests with check-in and check-out procedures., • Provide guests with information about the hotel services and amenities., • Answer guest inquiries and address their concerns in a timely and professional manner., • Assist guests with luggage storage and retrieval., • Assist guests with transportation needs and provide directions to local attractions., • Ensure the lobby and other public areas are clean and organized., • Assist Front Desk with verifying Check out rooms after Check Out Time., • High school diploma or equivalent,, • Previous experience in the hospitality or customer service industry preferred but not required., • Able to lift, push, and pull heavy objects, • Outstanding customer service skills, understands and speaks English., • Able to work flexible hours, including nights and weekends, • Excellent interpersonal and communication skills

Job Description Who We Are: Apex Assembly connects the world’s leading technology decision-makers with top-tier solution providers through executive events across North America. Our high-growth environment is built for ambitious individuals who thrive on competition, accountability, and driving results. The Role: We’re looking for a driven, high-energy Business Development Representative to join our growing sales team in our NYC office. As a BDR, you will be on the front lines of Apex’s revenue growth, generating qualified leads, booking meetings, and fueling the success of our events and partnerships. This role is designed for someone who thrives in a fast-paced, performance-driven environment, is naturally competitive, and enjoys working towards clear goals. We are looking for a start date of 01/12/2026. What You’ll Do: • Take ownership of outbound prospecting — calls, emails, LinkedIn — and drive results, • Build relationships fast with tech companies that align with Apex’s event strategy, • Get in front of decision-makers and secure qualified meetings for senior sales leaders, • Take pride in hitting — and exceeding — your outreach and meeting targets, • Keep your pipeline organized and your activity sharp in Salesforce, • Help shape our messaging — your voice and ideas matter here, • Stay sharp on trends so your conversations sound confident and relevant, • Be a key part of a fast-paced, energetic, success-driven team, • This is an independent contributor role. Coordination with internal teams is required.What We’re Looking For:, • Outgoing, competitive personality — you love meeting new people and winning them over, • Strong communicator — comfortable talking to executives and holding your ground, • Self-starter — you want freedom to run your own day, with clear goals to chase, • Resilient — rejection doesn’t faze you, you bounce back fast, • High energy — you thrive in environments with pace and momentum, • Coachable — you want to get better and aren’t afraid of feedback, • Comfortable making a lot of calls and driving conversations — the phone is your friend, • Familiar with CRM tools (Salesforce is a plus) and LinkedIn Sales Navigator, • Bachelor’s degree or equivalent experience preferred, • Previous sales or lead generation experience is a plus — but attitude matters mostWhy Apex Assembly:, • High-energy, competitive sales culture with clear growth paths, • Comprehensive training to sharpen your sales skills, • Opportunity to work directly with senior leaders and decision-makers in the tech space, • Competitive compensation with uncapped earning potential, • Prolonged periods sitting at a desk and working on a computer, • During travel, we require light lifting of promotional materials or event suppliesTravel required, • Travel required. Any travel related to events will be discussed in advance and covered by the company (flight and hotel)., • Less than 10% to begin and may increase over time to 15%Required education and experience, • Associates and Bachelor’s degrees or equivalent experience, • Excellent verbal and written communication skillsPreferred education and experience, • Previous experience in sales, business development, or lead generation, • Familiarity with CRM tools and email outreach platformsAdditional eligibility requirements, • Ability to work standard hours (Monday – Friday, 9:00 AM – 5:00 PM EST), • Ability to reliably commute to 10174 at least 4 times a week.

Job Description JOB TITLE: Front Desk Supervisor REPORTS TO: Front Desk Manager SUPERVISES DIRECTLY: All front office personnel including guest reception, concierge, reservations, PBX and bell staffs. Purpose for the Position: To assume full responsibility for the management of the day-to-day and long-term hotel guest reception, reservations and telephone service operations, while maintaining established revenue, expense and quality standards. To work with the General Manager to ensure an efficient operation that provides levels of service that consistently exceeds visitor, guest and ownership expectations. Essential Responsibilities: • To ensure that guests are greeted, checked in and allocated rooms promptly and courteously., • To ensure that check-in procedures are strictly adhered to and that the correct address and charge out details are obtained from each guest., • To be readily available at all times to deal with problems or complaints., • To ensure that rooms have been serviced and maintained to the standards established by the Company., • To ensure maximum room occupancy within agreed overbooking policy., • To ensure effective liaison between reservations and front office staff with other departments (e.g. housekeeping)., • To ensure that all charges are correctly entered on the guest's bill and that this is up to date at all times., • To ensure that credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval and that written confirmation, purchase orders, or order numbers are on file., • To ensure that accounts are balanced daily., • To ensure effective and speedy check-out procedures., • To ensure that luggage is delivered to and collected from rooms speedily., • To ensure that inquiries, messages, theatre bookings are dealt with courteously and efficiently., • To ensure that all Front of House staff are correctly dressed at all times., • To ensure that all Front of House areas are clean and orderly at all times., • To ensure that newspapers and parcels are delivered to rooms without delay., • To ensure that incoming and outgoing telephone calls are handled promptly and courteously., • To ensure maximum security of all items left in safety deposit boxes., • To ensure that the Hotel Entrance is easily accessible to cars and taxis at all times., • To hold regular performance appraisals with all staff, identifying areas for development and training needs and ensuring that this training is affected., • To carry out or ensure that regular On-the-Job training is taking place to agreed standards., • To ensure that the most suitably qualified person is appointed in the event of a vacancy - wherever possible this should be an internal promotion., • To ensure maximum security in all areas under your control., • To act as Duty Manager when required., • To attend Management Meetings as required., • To ensure accurate and timeliness submission of all reports and administrative work., • To monitor trends within the industry and make suggestions how these could be implemented., • To be familiar with all local Civil Defence measures., • To ensure that staff under your control are trained in Civil Defence measures., • Read and interpret business records and statistical reports., • Use mathematical skills to interpret financial information and prepare budgets., • Analyze and interpret established policies., • Understand government regulations covering business operation., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • See differences in widths and lengths of lines such as those on graphs., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing an activity., • Complete all assigned tasks, reports, projects etc. in a professional manner and on an on-time basis. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Formalized and vocational training must include: 4-Year Bachelor Degree in a related course of study and 5-years previous experience in hotel or convention center at the General Manager/Director of Operations level. 2-Year Associates degree in a related course of study and 10 years previous experience in a hotel or convention center at the General Manager/Director of Operations level. Previous experience managing multiple, simultaneous disciplines within the hospitality industry or equivalent multi-unit management experience.

Job DescriptionDescription: We are currently seeking a Director of Sales to join our team and lead our sales initatives. Your daily activities will involve outside sales calls, obtaining new accounts, conducting site tours, and networking with the local business community to drive sales for your hotel. You will also be accountable for forecasting, creating promotional materials, and constantly communicating with your General Manager This position may require flexible scheduling availability. Requirements: Job Requirements: • Solicit, negotiate, and book both new and repeat business, • Actively sell room nights through outside sales calls, telemarketing, site tours, etc., • Direct, train, coordinate and supervise the Sales and Catering Managers and the Sales Coordinator in all sales-related activities, • Meet or exceed the budgeted REVPAR for the hotel, • Prepare the hotel's annual marketing and sales plan based on the hotel's position and strengths within each market segment, • Forecasts occupancy fluctuations based on changing market conditions and directs selling activities to maximize revenue, • Experience using Hotel Sales Force Automation (Delphi, STS, etc.) is a plus, • Must possess communication skills in terms of the ability to negotiate, convince, sell, and influence professionals and/or hotel guests, • Know the hotel's demand segments, and sources of business for each and balances market segments according to supply and demand, • Knowledge of the principal competition for each market segment, • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description SUMMARY DESCRIPTION: Reporting to the Front Office Manager, responsible for the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs, and coordinates activities under the direction of the Front Office Manager, to ensure exceptional guest service is achieved: operational support, information distribution, employee training, motivation and recognition. ESSENTIAL DUTIES: • Prepare scheduling for Front Office Department under supervision of Front Office Manager., • Prepare payroll for Front Office Department under supervision of Front Office Manager., • Ensure work is completed to include, shift closings, room deposits, refunds and rebates, all necessary paperwork is completed., • Supervise the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins., • Managing same day rooms inventory and Yield Management., • Responding immediately to all emergency situations, complete necessary incident reports, follow up with guests and staff., • Exchanges currency., • Accepts advance deposits for guests checking in and posts the advance to guests' accounts., • Making change and balancing their bank., • Knowledge of local area (restaurants, stores, venues, etc.)., • Organize amenities for VIPs., • Pre-arrival outreach to repeat guests and VIPs., • Assign, coordinate, and supervise work activities of Guest Experience Agents., • Assist in training, mentoring, and developing Guest Experience Agents. Prepare staffing schedules, complete payroll, and monitor labor costs by review daily schedule vs. occupancy and daily operational demands., • Communicating effectively to staff using tools such as; pre-shift briefings, orientation, activities, short take training, and developmental reviews., • Take personal responsibility for correcting Guest's service problems and creating memorable experiences for our guests., • Effective use of interdepartmental communication system., • Monitor trends in bookings, guest satisfaction, and other areas., • Understand and implement company and department procedures, policies, systems, and payroll and inventory management., • Aware of current events in the community., • Oversee all areas of hotel management in the absence of more senior management., • Enthusiastic, highly motivated and guest driven., • Excellent interpersonal and communication experience, both verbal & written., • Flexible and able to work various shifts, ability to work in high pressure situations. Education: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: • Hospitality Diploma or Degree, • Must have excellent interpersonal and communication skills and enjoy working with people., • This individual must be enthusiastic, punctual, and dedicated to the job. License: • Must be able to stand for long periods of time. Rate: • $33 per hour The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job and are subject to change or modification without prior notice. This position is classified as non-exempt (per the Fair Labor Standards Act) and is not subject to overtime, by Federal and State Regulations. This job specification should not be construed to imply that these requirements are the position's exclusive standards. Incumbents will follow any other instructions and perform related duties as their supervisor may require. The CIVILIAN Hotel is an Equal Opportunity Employer. All employment decisions are to be made without regard to race, color, age, sex, gender, sexual orientation, gender identity or expression, pregnancy, religion, creed, marital status, transgender status, partnership status, familial status, national origin/ancestry, alienage or citizenship status, mental or physical disability or medical condition, handicap, military status, veteran's status, genetic information, unemployment status, status as a victim of domestic violence, status as a victim of sex offenses or stalking, employment status, sexual or reproductive health decisions, or any other status protected by federal, state, or local law ("Protected Characteristics").

Job Description Zen Home is a luxury, eco-friendly cleaning company serving high-end residences throughout NYC. We are known for our 5-Star service, attention to detail, and exceptional client experience. We are seeking a hands-on Field Operations Supervisor to lead our Cleaning Consultant team while driving revenue growth and maintaining luxury service standards. This is an active, field-based leadership role — not a desk job. What You’ll Do Lead & Develop a 5-Star Team • Recruit, train, coach, and evaluate Cleaning Consultants, • Conduct Quality Control visits, • Improve team retention and performance, • Ensure every home meets Zen Home’s 5-Star standard, • Exceed client expectations, • Resolve concerns in real time, • Increase client retention, • Encourage 5-Star reviews, • Build relationships with bellmen, front desk staff, concierges, doormen, and building management, • Improve scheduling efficiency, • Generate client referrals, • Encourage Cleaning Consultant–generated leads, • Comfortable using public transportation daily, • Willing to walk between 5–6 client job sites per day, • Comfortable working in all weather conditions Base Salary: $50,000 + Weekly Revenue Bonuses: High performers can earn an additional $8K–$39K+ annually based on performance Qualifications • 5+ years management experience (hospitality preferred), • Strong leadership and coaching skills, • Comfortable working in the field daily, • Familiar with Microsoft Office and scheduling apps, • Knowledge of NYC transit system, • Professional-level English communicationCompany DescriptionZen Home Cleaning is New York City’s premier eco-luxury cleaning service, trusted by discerning clients for over a decade. We specialize in creating pristine, serene spaces using 100% green products, essential oils, and five-star hotel touches. Our team members are professionals who take pride in their craft, enjoy a supportive work environment, and deliver excellence with care and integrity every day.Zen Home Cleaning is New York City’s premier eco-luxury cleaning service, trusted by discerning clients for over a decade. We specialize in creating pristine, serene spaces using 100% green products, essential oils, and five-star hotel touches. Our team members are professionals who take pride in their craft, enjoy a supportive work environment, and deliver excellence with care and integrity every day.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Staff Accountant. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. Under the guidance and supervision of the DOF/ADOF, this individual is responsible for handling guest and client inquiries, Daily Income Audit, General Cashiering, Accounts Payable and any other duties as assigned from time to time. Pay Range: $25 - $30/ Hour KEY RELATIONSHIPS • Internal: Front Desk, Revenue Management / Reservations, Accounting, Purchasing , Sales, and Food & Beverage, • Distribute invoices received daily for appropriate approval, • Input invoices into Oracle accounting system, • Prepare weekly payment/checks run, • Reconcile vendor statements and take appropriate action on discrepancies, • Understanding the concept of accrual and pre-paid is a must., • Manage W-9’s in preparation for Year End 1099 reporting, • Maintain required records, reports, and files in an organized manner., • Gather records for annual audits, • Month End A/P Close, • Prepare the Checkbook for use for the Department heads in Monthly Basis General Cashier • Pick up cash from drop safe on a daily basis, • Reconcile all deposits to the cash drop log, • Prepare daily cash deposit and daily cashier report, • Prepare daily cash deposits for armored car service to pick up, • Prepare all due backs for team members to pick up, • Process Petty Cash Receipt’s, • Have responsibility over all house banks issued in the hotel, including the general cashier main float., • Report any misuse of cash handling responsibilities Daily Income Audit • Audit income and payments from previous business day, • Post income journal into accounting system Accounts Receivable • Reconcile and submit weekly billing to third party reservations, • Intercompany billing reconciliation and billing, • Respond to guest inquiries and bank chargebacks, • Review PM accounts, complimentary and house use reservations REQUIREMENTS • University/ College Degree in a related discipline is an asset, • Previous experience in the Hospitality industry or another accounting role is an asset, • Knowledge of Opera (PMS), Micros (POS), Microsoft Office & Oracle Fusion is an asset, • Excellent communication and organizational skills, • Strong interpersonal and problem solving abilities.

Additional Information Job Number 26040651 Job Category Sales & Marketing Location JW Marriott Essex House New York, 160 Central Park S, New York, New York, United States, 10019 VIEW ON MAP () Schedule Full Time Located Remotely? N Position Type Management Pay Range: $46.15 - $60.58 per hour Bonus Eligible: Y JOB SUMMARY Acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property Sales. Contracts and closes group business in addition to conducting site inspections. Verifies business is turned over properly and in a timely fashion for quality service delivery. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. CANDIDATE PROFILE Education and Experience Required: Managing Sales Activities * Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters. * Understands the overall market (e.g., competitors' strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them. * Closes the best opportunities for the property based on market conditions and property needs. * Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. * Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. * Partners with Area Sales to identify new group/catering business and achieve personal and property revenue goals. * Acts as the on-property liaison for group events over the Group Sales peak room parameters of the Sales Office. * Develops group sales revenue and operation budgets, and provides forecasting reports. * Works with the management team to create and implement a group sales/marketing plan addressing revenue, customers, and market. * Assists with selling, implementation, and follow-through of group sales promotions. * Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction. * Provides accurate, complete, and effective turnover to Event Management. * Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards. * Conducts site inspections, as required. * Monitors same day selling procedures to maximize room revenue and control hotel occupancy. * Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). * Participates in and practices daily service basics of the brand (e.g.,., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). * Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. * Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. * Verifies successful performance by increasing revenues, controlling expenses, and providing a return on investment for the owner and Marriott International. * Performs other duties, as assigned, to meet business needs. Building Successful Relationships * Builds and strengthens relationships with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc. * Develops relationships within the community to strengthen and expand customer base for group/catering sales opportunities. * Works collaboratively with off-property sales channels (e.g., Group Sales within the Sales Office, Area Sales, EST) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative. * Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer's expectations. * Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and verifying their satisfaction before and during their program/event. * Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. * Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. * Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during, the program/event. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

Loews Regency New York Hotel Job Opportunity.Oversees the friendly, professional, and efficient registration and account settlement of hotel guests commensurate with the demands of a world-class resort by providing support to the Front Desk Agents & Management.Serves as a liaison between the Front O

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager.Immediately greet guests and offer to assist with their needs.Register and assign guests to ho

Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. Previous hotel front desk or hospitality experience preferred.

As a Client Concierge Specialist, you'll be the first point of contact for many of our clients and designers. Hospitality: hotel front desk, concierge, guest relations, Luxury retail: sales associate, clienteling roles, Premium DTC customer experience (not call centers), Membership-based services (c

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can

Be knowledgeable of the hotel brand and various programs (travel programs, special offers). Have full knowledge of hotel safety and emergency procedures. You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations.

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. As a Front Desk Agent/ Night Auditor you have the responsibility to give our guests the best hospitality experience they can have

Night Auditor - Residence Inn East Rutherford $20/hr. Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You'll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes

Job DescriptionLuxury Hotel in downtown Manhattan is seeking dynamic individuals to join our Front Desk Concierge team. Applicants should possess a good eye for detail along with great interpersonal skills to deliver the highest quality of service to our guests. Our Front Desk staff must reflect the highest standards of professionalism and courtesy to assist guests throughout their stay and provide a wonderful hotel experience. The Front Desk Concierge assumes a pivotal role in overall guest satisfaction and the ultimate success of the Hotel. Given the integral nature of the position, the Concierges demeanor must reflect the highest standards of professionalism and courtesy. A consistently positive attitude and knowledge of Hotel services and amenities are qualities which the Concierge is required to have. The purpose of the Concierge is to assist guests throughout their stay by promoting all that the Hotel and New York City have to offer. Responsibilities:* COMMUNICATING WITH GUESTS Guest Relations Teamwork Phone Etiquette Receiving and presenting packages Handling guest concerns Departmental Communication . GREETING GUESTS AND RESPONDING TO INQUIRIES Greeting the guests in a pleasant and courteous manner Offering an explanation of services and amenities Booking reservations for dining and entertainment Booking limousines and other transportation Assisting with special requests from Guests . PROVIDING KNOWLEDGE OF HOTEL SERVICES AND OFFERINGS Special needs guests Pet policy Wheelchair accessibility Frequently asked guest questions. SAFETY AND SECURITY PROCEDURES Follow CDC Protocol Guest room key procedures Lost and Found Emergency Calls from guests and colleagues Understanding of disclosure policies Knowledge of emergency evacuation plans Building Safety information Qualifications:* Excellent verbal and written communication skills Strong interpersonal skills to interact with high profile clientele Upbeat personality, natural smile, energetic, friendly demeanor Prior Hotel experience helpful but not required Full time, flexible schedule, with the ability to work weekends & holidays when needed

PM Hotel Group - 2420 Amsterdam Avenue - Responsibilities: Greet guests and manage front desk check-in/check-out; Provide excellent customer service and local area knowledge; Handle cash transactions; Use computer databases and property management systems; Maintain professional demeanor under pressu

Job Description Join the Glowbar Team: Skincare should be simple, effective, and fit into real life—and that’s exactly what we do! Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. We’re a people-first brand on a mission to help everyone feel confident in their skin—and we’re just getting started. About the Role: The Studio Guide is the first and last touchpoint for every Glowbar client, setting the tone for an exceptional experience. Energetic, outgoing, and people-focused, Studio Guides embody a client-first mentality and bring a warm, engaging presence to the studio every day. In this role, Studio Guides stand at the front desk as the face of the studio, managing check-ins (-outs), appointment scheduling and adjustments to meet demand, and handling client communication by phone, email, and text with professionalism and care. They are also responsible for facility operations, ensuring the studio environment is clean, organized, and running smoothly. Selling memberships is a key responsibility of the Studio Guide role, with financial incentives tied to performance. Success requires confidence in client conversations, the ability to meet and exceed sales goals, and a genuine passion for helping clients make Glowbar a part of their routine. This is a role for someone who thrives on energy, consistency, and connection. Candidates should expect to be on their feet for extended periods while engaging with clients. Individuals who are not motivated by sales, dislike engaging with people, or struggle with punctuality will not succeed in this position. A Peek Into Your Day: * Arrive before the start of each and every shift * Working specific AM or PM shifts to cover the front desk at all times * Check clients in and out * Manage the waitlist * Rebook clients immediately post service * Manage phones , email, text * Manage appointments that need to be cancelled or adjusted * Laundry , towel service * Studio cleaning and organization * Field marketing support inside and out of studio * Selling memberships and packages How We Measure Success * Membership Conversion * Studio’s NPS If all this sounds great, these are things that are required to join: Who We’re Looking For: * 1+ years of hospitality experience (i.e. restaurant, retail, hotel, salon/spa, etc.) with a proven track record of superior customer service * Passion for hospitality and servicing customers * Flexible schedule: weekends, holidays, and varied weekday shifts * Full-Time: 5 days open availability (including both weekend days) * Part-Time: 3 days open availability (including one weekend day) * Weekend Only: Saturday & Sunday availability every week * Knowledge of salon/spa standards, policies, and procedures * Forward-thinking problem solver with compassion for clients * Enthusiasm for beauty, skincare, and continuous learning Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: * Frequent standing, walking, and movement throughout the entire shift * Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies * Climbing up and down stairs during shift operations * Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary) * Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas * Performing operational tasks such as restocking, organizing supplies, and light cleaning * Required to work weekends, evenings and holiday to support our client demand Your Glow Package includes: * Bonus eligible * Medical, dental & vision insurance (FT Only- mostly covered by Glowbar) * Disability, accident, critical illness & life insurance * Employee Assistance Program (EAP) for mental wellness * Paid Time Off(FT Only), Sick Leave, and Holidays * Reliable schedules that respect your time * Annual Glowbar Membership + 2 guest passes * Employee discounts on skincare products + Friends and family discounts * Commuter benefits * Referral bonuses for bringing new glow-getters to the team * Discounts on lifestyle brands, restaurants, theme parks, and more Because when you feel supported, your GLOW is unstoppable.

Job Description Join the Glowbar Team: Skincare should be simple, effective, and fit into real life—and that’s exactly what we do! Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. We’re a people-first brand on a mission to help everyone feel confident in their skin—and we’re just getting started. About the Role: The Studio Manager holds full “four-wall” accountability and will be the CEO for their Glowbar studio taking pride in its success. They are ultimately responsible for ensuring the studio meets revenue and membership goals, while holding their direct reports accountable to achieving their individual metrics. As a positive, proactive, and pragmatic people leader, the Studio Manager ensures the studio operates at a 10 every single day. They foster a people-first culture through daily feedback and coaching, clear communication, and strong accountability. Studio Managers also own local field marketing, executing monthly activations that leverage networking and sales skills to drive growth. They consistently inspect performance standards—including membership metrics, service quality and bedside manner in the treatment room, inventory management and scheduling practices—to ensure excellence across the team. A true hospitality leader, the Studio Manager is the glue that holds the studio together. They are the dependable presence their team counts on each day to model excellence, inspire confidence, and lead the way. A Peek Into Your Day: * Be present on the studio floor, engaging with clients, gaining valuable insights of their interactions and experiences within the studio * Work at the front desk for a minimum of one to two (1 - 2) full shift(s) a week * Be present at the front desk for the remaining three shifts a week, providing lunch break coverage for team members * Front desk responsibilities of facilities management and laundry maintenance * Conduct team member bi weekly touchbases * Conduct esthetician treatment room shadows and assessments * Directly manage CX for the studio in platform and via phone to gain further insights * Own all Field Marketing expectations that are required, both in and out of studio * Build network with local like-minded business’ for partnership, support and lead generation acquisition * Lead a monthly in-studio meeting centered on team building, brand communications and change management. * Lead studio visits from business partners * Complete administrative responsibilities and those of the direct reports during periods of open headcount. How We Measure Success * Studio Revenue * Studio Gross Margin * Esthetician Tenure If all this sounds great, these are things that are required to join: Who We’re Looking For: * 3+ years of progressive people management experience in a fast-paced, service-based industry (fitness, hospitality, retail, restaurant, hotel, salon/spa, etc.). * Proven track record of operational and financial success, including driving studio-level margins, disciplined expense management, and overall business growth. * Exceptional leadership presence with demonstrated ability to hire, train, coach, and develop high-performing teams that consistently exceed goals. * Inspirational and professional management style that balances accountability with empathy, creating a positive and performance-driven culture. * Strong business and operational acumen with an understanding of retail/service industry standards, policies, and compliance. * Superior communication and interpersonal skills, fostering trust, clarity, and collaboration across employees and clients alike. * Obsessed with hospitality excellence, ensuring every client experience reflects best-in-class service. * Strategic problem-solver who thrives under pressure, juggling multiple priorities in a dynamic environment while maintaining a high level of professionalism. * Passion for leadership, beauty, skincare, and people development, with a growth mindset and eagerness to continuously learn. * Flexible availability, including weekends, holidays, and early morning/midday/late evening weekday shifts. Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: * Frequent standing, walking, and movement throughout the entire shift * Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies * Climbing up and down stairs during shift operations * Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary) * Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas * Performing operational tasks such as restocking, organizing supplies, and light cleaning * Required to work weekends, evenings and holiday to support our client demand Your Glow Package includes: * Bonus eligible Health & Wellness * Medical, dental & vision insurance (mostly covered by Glowbar) * Disability, accident, critical illness & life insurance * Employee Assistance Program (EAP) for mental wellness Time to Recharge * Paid Time Off, Sick Leave, and Holidays * Reliable schedules that respect your time Glowbar Exclusives * Annual Glowbar Membership + 2 guest passes * Employee discounts on skincare products Extras That Make Life Sweet * Commuter benefits * Friends & family discounts * Referral bonuses for bringing new glow-getters to the team * Discounts on lifestyle brands, restaurants, theme parks, and more Because when you feel supported, your GLOW is unstoppable.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Company parties, • Employee discounts, • Flexible schedule, • Free uniforms, • Flexible Scheduling, • Competitive Compensation, • Free Uniform, • Employee Discount, • Company Party Responsibilities • Maintain knowledge of hotel operations and activities, manage 4-5 employees, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the checkout process., • Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point of being able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using the prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description Exciting opportunity to be a part of the opening team for the "New" Spark by Hilton Clifton. We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation: $17 - $18 hourly Responsibilities: • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs, • Perform regular bookkeeping duties: make sure hotel guest information is current and correct, • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information, • Mitigate customer complaints as needed, • Working knowledge of Microsoft Office and reservation management systems, • Well-versed in taking telephone calls and handling stressful situations, • 1+ year of hotel industry experience or related job preferred, • Must have graduated high school, received a GED or equivalent Find us right on Route 3 in Clifton, close to New Jersey’s best attractions. We’re five miles from American Dream’s retail and entertainment complex and The Meadowlands Sports Complex, home to MetLife Stadium. New York City is just 10 miles away.

Job Description Join the Glowbar Team: Skincare should be simple, effective, and fit into real life—and that’s exactly what we do! Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. We’re a people-first brand on a mission to help everyone feel confident in their skin—and we’re just getting started. About the Role: The Studio Manager holds full “four-wall” accountability and will be the CEO for their Glowbar studio taking pride in its success. They are ultimately responsible for ensuring the studio meets revenue and membership goals, while holding their direct reports accountable to achieving their individual metrics. As a positive, proactive, and pragmatic people leader, the Studio Manager ensures the studio operates at a 10 every single day. They foster a people-first culture through daily feedback and coaching, clear communication, and strong accountability. Studio Managers also own local field marketing, executing monthly activations that leverage networking and sales skills to drive growth. They consistently inspect performance standards—including membership metrics, service quality and bedside manner in the treatment room, inventory management and scheduling practices—to ensure excellence across the team. A true hospitality leader, the Studio Manager is the glue that holds the studio together. They are the dependable presence their team counts on each day to model excellence, inspire confidence, and lead the way. A Peek Into Your Day: * Be present on the studio floor, engaging with clients, gaining valuable insights of their interactions and experiences within the studio * Work at the front desk for a minimum of one to two (1 - 2) full shift(s) a week * Be present at the front desk for the remaining three shifts a week, providing lunch break coverage for team members * Front desk responsibilities of facilities management and laundry maintenance * Conduct team member bi weekly touchbases * Conduct esthetician treatment room shadows and assessments * Directly manage CX for the studio in platform and via phone to gain further insights * Own all Field Marketing expectations that are required, both in and out of studio * Build network with local like-minded business’ for partnership, support and lead generation acquisition * Lead a monthly in-studio meeting centered on team building, brand communications and change management. * Lead studio visits from business partners * Complete administrative responsibilities and those of the direct reports during periods of open headcount. How We Measure Success * Studio Revenue * Studio Membership * eNPS If all this sounds great, these are things that are required to join: Who We’re Looking For: * 3+ years of progressive people management experience in a fast-paced, service-based industry (fitness, hospitality, retail, restaurant, hotel, salon/spa, etc.). * Proven track record of operational and financial success, including driving studio-level margins, disciplined expense management, and overall business growth. * Exceptional leadership presence with demonstrated ability to hire, train, coach, and develop high-performing teams that consistently exceed goals. * Inspirational and professional management style that balances accountability with empathy, creating a positive and performance-driven culture. * Strong business and operational acumen with an understanding of retail/service industry standards, policies, and compliance. * Superior communication and interpersonal skills, fostering trust, clarity, and collaboration across employees and clients alike. * Obsessed with hospitality excellence, ensuring every client experience reflects best-in-class service. * Strategic problem-solver who thrives under pressure, juggling multiple priorities in a dynamic environment while maintaining a high level of professionalism. * Passion for leadership, beauty, skincare, and people development, with a growth mindset and eagerness to continuously learn. * Flexible availability, including weekends, holidays, and early morning/midday/late evening weekday shifts. Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: * Frequent standing, walking, and movement throughout the entire shift * Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies * Climbing up and down stairs during shift operations * Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary) * Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas * Performing operational tasks such as restocking, organizing supplies, and light cleaning * Required to work weekends, evenings and holiday to support our client demand Your Glow Package includes: * Bonus eligible Health & Wellness * Medical, dental & vision insurance (mostly covered by Glowbar) * Disability, accident, critical illness & life insurance * Employee Assistance Program (EAP) for mental wellness Time to Recharge * Paid Time Off, Sick Leave, and Holidays * Reliable schedules that respect your time Glowbar Exclusives * Annual Glowbar Membership + 2 guest passes * Employee discounts on skincare products Extras That Make Life Sweet * Commuter benefits * Friends & family discounts * Referral bonuses for bringing new glow-getters to the team * Discounts on lifestyle brands, restaurants, theme parks, and more Because when you feel supported, your GLOW is unstoppable.

Job Description Overview Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager – Front Office Manager – Assistant General Manager Your Focus • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays., • Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager., • Perform bookkeeping activities such as balancing accounts and conducting audits., • Make and confirm reservations., • Promote company and brand-specific marketing programs., • Greet guests immediately upon arrival; register and assign guests to hotel rooms., • Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate., • Compute bills, collect payments, handle cash, and make change for guests., • Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances., • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies., • Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Perform other duties as requested by management. Your Background and Skills • Associate’s or Bachelor’s degree preferred., • 1 to 3 years of related experience required. Work Environment and Context • Work schedule varies and may include working on all shifts, holidays and weekends., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It