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Job Description Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences for our members and guests. Maxime’s mission is to deliver excellence in service standards and hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff. Maxime’s is seeking a friendly and professional Hosts to join our team. Reporting to the Reception Manager the Receptionist will assist members with their needs, creating a welcoming atmosphere. COMPENSATION AND BENEFITS • Comprehensive benefits plan, including medical, dental, vision and life insurance., • Generous paid time off programs (vacation and personal days)., • 401k retirement savings plan with company match., • Pre-tax commuter benefits., • Work life and wellness benefit platform., • Discount program offering Retail, Restaurants & Activities discounts., • Freshly prepared Staff Meal whilst on duty., • Uniform and dry cleaning provided., • $2,000 refer a friend fee, • Ensuring all members are welcomed to the club using the appropriate name/title as appropriate., • To ensure all club rules set out in the member handbook are adhered to by our members and their guests., • To ensure all members and their guests are accounted for in the signing-in system by the team and all other guests of management/trades people are verified and logged before entry., • Monitoring all bookings, guest lists, function sheets etc to for accuracy before the start of each service., • Directing people to the relevant areas on arrival at the club and uniting members with their guests., • To attend any management meetings when necessary., • Answering the telephone, dealing with all enquiries and bookings as necessary., • Respond to and deal with emails from various teams within the Maxime’s., • Minimum 2+ years working as a host in a fine dining restaurant or hotel environment in a similar capacity., • Has a passion for exceptional hospitality in food and beverage., • Demonstrates strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams., • Operates at a high level of integrity, accuracy, and attention to detail., • TIPS Certification preferred., • NYC DOH certification preferred., • Familiarity with restaurant POS and reservations systems is preferred. Ability to learn and adapt to new systems (Tevalis & SevenRooms) required., • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Willingness to maintain a clean, healthy, and safe working environment., • Ability to coordinate multiple activities with attention to detail., • Professional work collaboration with experts in the food and hospitality field, • Opportunity to work with a exceptional products and in unique environments, • Demonstrated knowledge of general directions, travel times and access points to various forms of transportation., • Excellent customer service skills, with a friendly and approachable attitude., • Strong communication skills, both verbal and written., • Familiarity with reception or front desk operations and procedures is beneficial, but not required., • Previous experience working in a guest relations or hospitality setting preferred., • The ability to speak multiple languages is always welcomed., • Knowledge of phone systems and proper phone etiquette, or ability to learn., • Ability to handle difficult situations calmly and professionally., • Strong attention to detail, observational, and organizational skills., • Able to work well in a team environment, • Ability to be flexible with job demands and open-minded when being asked to complete tasks., • Ability to operate and use all equipment necessary to run the restaurant., • Ability to operate with grace under pressure., • Ability to move or handle equipment throughout the restaurant generally weighing up to 50 pounds., • Ability to work varied hours/days as business dictates.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Senior Food and Beverage Manager. Are you someone who is passionate about people,driven by purpose, and clever in your approach? If so, keep on reading!! Here at Arlo, we strive to create a sense of awe that leaves those we touch wanting more”….. The Senior Food and Beverage Manager assists in the organization, management, and administration of all operational aspects for the Food and Beverage Outlets. RESPONSIBILITIES AND AUTHORITIES: * Approach all encounters with guests and team members in a friendly, service-oriented manner. * Maintain regular attendance in compliance with Arlo Hotel standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes proper dress and when working. * Always comply with Arlo Hotels standards and regulations to encourage safe and efficient hotel operations. * Be visible and interact with guests and team members to provide consistently high levels of quality service. SPECIFIC DUTIES: * Ensure that all aspects are communicated to the culinary team and to all other managers in the F&B department to ensure all details are correctly maintained. * Manage the Open Table system with the host team members, ensuring accuracy of all guest reservations and shift reservations. Assist Host team members with greeting and seating guests during peak times of operation. * Organize all documentation for shift work on a daily basis including pre-shift reports, daily training topics, shift floor plan, requisitions for beverage, food and sundries and manage labor on a daily basis. * Ensure all staff are meeting all established standards of service. * Monitor and test service skills of staff, retrain and reinforce all standards on food and quality and service details daily. * Provide feedback and appraisals, as necessary. * Monitor and maintain cleanliness of dining rooms and work areas; communicate issues of safety, cleanliness, or malfunctions to appropriate departments; manage maintenance/safety issues to completion. * Plan and conduct meetings for outlets on a monthly basis to ensure staff is correctly communicated with and that staff are consistently trained and well-motivated. Attend interdepartmental meetings to ensure good cross communication between departments. * Assist in the development of marketing initiatives, menu items, and other items to stimulate growth in sales for each outlet and a variety of latest market developments. * Be aware of and assist to control current budgeted and forecasted revenues, payroll, and product costs. * Ensure all current Accounting and People Services policies are being adhered to. * Report any issues or grievances to the Director of Outlets and or People Services. * Assist in maintaining all Micros programming for food and beverage outlets. * Monitor hotel activities and troubleshoot problems. * Operate word processing program in computer. * Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards. * Additional duties as necessary and assigned. REQUIREMENTS: * Must be able to stay on your feet for 8 hours plus * Must work well in stressful, high-pressure situations and environments. * Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests. * Must be able to prioritize departmental functions to meet due dates and deadlines. * Must be able to work with and understand financial information and data, and basic arithmetic function * Must be able to convey information and ideas clearly with strong oral and written communication skills. * Must maintain complete confidentiality in regards to team member relations and any access to sensitive information or data. * Must have strong attention to detail, ability to prioritize departmental functions to meet due dates and deadlines. Education: High school or equivalent education required. Bachelor’s Degree preferred. Experience: Two (2) years of Food & Beverage Manager experience or equivalent. One (1) year of Restaurant Leadership in Hotel environment experience or equivalent. Knowledge: Must have strong computer skills and financial knowledge required. Certifications: Manager Alcohol awareness certification and Manager Food Service permit as required by local or state government agency. Salary Range: $75,000 - $82,500

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The food and beverage management team orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. Managers of their area are committed to being present on the floor during service; directly impacting the guest and staff experience. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Train, train, train! It all starts here. You are responsible for building a team of talented individuals who never let the ball drop. This means creating and monitoring a consistent training program that keeps the team on their toes. The initial training program has to prepare our new members for what lies ahead and set them up for success. Then you follow up with daily, weekly and monthly lessons to keep everyone learning and growing., • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, culinary side and distribute consistently to your hourly teammates. Be highly involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging., • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve upset, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor., • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise., • Organization and Time Management. There is always a lot of progress to be done. Balancing the needs of your team, guests and business will be crucial. The outlets are designed to encourage unplanned gatherings and last minute events. You must be able to adapt to the needs and level of business to not sacrifice the guest experience. Your time management skills will be tested between having a strong floor presence, dedicated training time and business deliverables., • Other Responsibilities: The main priority is the guest experience, monitoring the floor, training and consistent leadership. However, there is still work to be done. Schedules must be completed to balance needs of business and labor profits. Inventory controls, P&L knowledge, waste of product, china, glass, equipment, etc must be monitored daily. All human resource aspects must be completed according to protocol., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a per shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: organize onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience, • Adhere to protocols of the hiring and disciplinary process as outlined by the people department, • TIPS certification and Food Handlers Cards must be on file, • Comply with all safety and health department procedures, as well as, all state and federal liquor laws What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the United States, • Associate or Bachelor’s degree preferred but not required, • Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months, • At least one year experience in a full service restaurant or lounge

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The food and beverage management team orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. Managers of their area are committed to being present on the floor during service directly impacting the guest and staff experience. At Virgin Hotels nothing is ever "usual" so not only do you have to be willing to roll up your sleeves and get things done, but you have to be willing to have fun. We are looking for someone who is full of creative ideas and most of all, we are looking for someone who shares our quirky sense of humor, our entrepreneurial approach and is always ready to join in the fun! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, and culinary side and distribute consistently to your hourly teammates. Be involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging., • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve upset, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor., • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a per shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: assist in the organization of onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the USA., • TIPS certification and Food Handlers Cards must be on file., • Comply with all safety and health department procedures, as well as, all state and federal liquor laws, • Associate or Bachelor’s degree preferred., • Preferred: 1-2 years’ experience in a full service restaurant or lounge in hotel supervisor position/management position., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient computer knowledge.

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. This position is responsible for assisting the Director of Food and Beverage in the overall management of the respective outlets to include; planning, organizing, directing and coordinating all outlet activities to ensure efficient operation of department, staffing, training, scheduling of employees; that a quality product which exceeds the guests expectations and hotel standards is delivered in a friendly and professional manner. Essential Functions and Responsibilities • Maintains outlet staffing levels so as to provide for optimal performance, • Represents the Director of Food and Beverage in his/her absence, • Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures, • Responsible for smooth, efficient, cost effective operation of outlets to include labor management, supervision of all aspects of service, inventory control, • Personally supervises outlet activities to ensure quality production/delivery of product/service, • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience, • Prepares all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines, • Reviews daily payroll report, controls daily labor costs by reducing staff as business activity diminishes, • Communicates daily with Executive Chef or Sous Chef in charge, providing current information on reservations, large parties or VIP's expected, • Interviews, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards, • Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy, • Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same, • Coaches, counsels, retrains employees as needed to ensure superior levels of performance, • Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events and maintain effective communications with other departments in the hotel, • Attends departmental meetings as required to communicate effectively with all outlet personnel to ensure that they are kept current on pertinent hotel information and activities, • Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance, • Visible and working the floor of the restaurant during peak food service times while maintaining constant communication with the bar and room service, • Promotes and applies teamwork skill at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, Friendly, and helpful to guests, management and fellow employees, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards, • Addresses guests by their names at all times, • Associate of Science degree or higher in Hospitality or Food Service management, • Thorough knowledge of all matters related to the proper administration of ”up-scale” food service operations, • Two years management experience in hotel or free standing ”quality” food service operation, • Certification as ”Food Service Manager” or other as required by State County or Local regulations or ability to obtain such certification, • Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction criteria, • Effective management, leadership, organizational and communication skills, • Ability to work flexible schedule to include weekends and holidays, • Addresses guests by their names at all times

Job Description At Peak, our goal is to revolutionize reservations. We don't see reservations as a placeholder for a day and time. We see reservations as your ticket to a unique experience, and that's what Peak is built for. That's why we're hiring in New York City. We want to bring the Peak experience to one of the top dining scenes in the country. The Field Sales Representative role will be instrumental in building out our presence in NYC and beyond. Created in partnership with the Parker Palm Springs, a Leading Hotel of the World, Peak is built with hospitality experts for hospitality experts. What does it mean to be a Field Sales Representative at Peak? You'll join a fast-paced, relationship-driven sales environment, playing a pivotal role in bringing Peak to the NYC market. This is your opportunity to build, and own, a brand-new territory for Peak from the ground up. If done correctly, you’ll be the “mayor of your city” and every venue you visit the staff and ownership will know your name. If you’re an ambitious, field-oriented sales professional with a passion for hospitality and technology, this role is the perfect fit. The ideal NYC Field Representative will… * Have sales experience with consistent success in a quota-carrying role * Be in the field visiting restaurants, in person, across the city * Understand the unique challenges and opportunities within Chicago’s food and hospitality ecosystem * Be comfortable using CRM tools and sales prospecting software (we use HubSpot) Compensation * Base Salary: $75,000–$85,000 * OTE (Year 1): $110,000–$130,000+ with uncapped commission Expectations * Own and drive the full sales cycle in your NYC territory, resulting in closed-won deals * Build and maintain strong, trust-based relationships with restaurant owners, GMs, operators, and key decision-makers Responsibilities * Research and identify prospective NYC restaurants and the stakeholders behind them * Qualify leads and schedule in-person meetings * Build and maintain a well-organized pipeline in HubSpot * Meet and exceed monthly and quarterly targets for qualified meetings and opportunities Requirements * 1+ years of experience in sales development or lead generation * Excellent verbal and written communication skills * Ability to work independently while collaborating with the broader Peak team * Strong work ethic and self-motivation * Highly organized with exceptional attention to detail * Energized by a fast-paced, target-driven environment Benefits * Expense account for in-field prospecting, dining, and travel * Comprehensive medical, dental, and vision insurance * 401(k) plan Compensation Range: $75K - $85K