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Title: General Manager, Club Operations Location: New York, NY Reports To: President Direct Reports: Director of F&B, Director of Physical Culture/Bedrock, and other operations managers as assigned Position Summary Moss New York is seeking a highly capable, hospitality-driven General Manager to lead day-to-day operations across the club. This role will serve as the senior on-site operator responsible for operational efficiency, member experience, service consistency, facilities coordination, and cross-department execution across Food & Beverage, Bedrock, and club-wide operations. The General Manager will directly oversee the senior operating leaders of F&B and Bedrock, establish and reinforce systems, standards, and accountability across the club, and act as the primary operational liaison with the developer’s facilities manager. This leader must combine strong floor presence with strategic judgment, ensuring the club operates with consistency, responsiveness, and polish. Core Responsibilities Club-wide operational leadership • Lead day-to-day operations across all member-facing and back-of-house functions., • Serve as the senior on-site operator responsible for service consistency, floor leadership, issue escalation, and follow-through., • Ensure departments are aligned around shared service standards, communication norms, and operating expectations., • Directly manage the senior leaders responsible for F&B and Bedrock operations., • Hold department heads accountable to service standards, staffing discipline, readiness, cleanliness, and execution., • Ensure both divisions operate as part of one integrated club experience rather than as separate silos., • Champion a high-touch, polished, member-centric operating environment., • Oversee service consistency across arrival, dining, wellness, events support, ambience, and recovery moments., • Partner with Membership, Events, and Design/Member Experience teams to ensure smooth execution of VIP moments, club programming, and member-facing priorities., • Own facilities-related operational coordination across the club., • Serve as the primary club-side liaison to the developer’s facilities manager and related building partners., • Ensure facilities issues are properly logged, escalated, tracked, resolved, and communicated internally., • Build stronger SOPs around issue reporting, internal communication, operational workarounds, and accountability., • Develop and reinforce policies, procedures, and operating systems that improve consistency and execution., • Lead regular operating meetings, cross-functional resets, and manager-on-duty discipline., • Improve pre-shift, pre-event, and interdepartmental communication practices., • Partner with department leaders on labor, productivity, cost control, and revenue performance., • Review KPIs across F&B and Bedrock and translate data into operational action., • Support budgeting, staffing plans, and resource allocation decisions., • Coach, develop, and hold managers accountable., • Help build a stronger management culture across the club., • Support hiring, onboarding, performance management, and organizational design within operations., • Strengthen leadership bench and reduce over-reliance on founder escalation.Qualifications, • 8–12+ years of senior hospitality leadership experience in a luxury hotel, private members’ club, lifestyle hospitality, or similarly complex high-touch environment., • Proven experience overseeing multiple operating divisions, including Food & Beverage and wellness, recreation, or member amenity operations., • Strong command of service execution, floor leadership, labor management, facilities coordination, and cross-functional team leadership., • Demonstrated ability to operate effectively in a founder-led, high-expectation environment., • Exceptional judgment, organizational ability, and follow-through., • Strong interpersonal skills with the ability to lead with both polish and authority., • Experience working with ownership, developers, and/or third-party operators strongly preferred.What Success Looks Like, • Greater consistency in day-to-day operations across the club., • Stronger accountability and communication across F&B, Bedrock, Membership, Events, and Facilities., • Faster and cleaner resolution of service and facilities issues., • Strong visible leadership presence on the floor., • Better operating rhythms, SOP compliance, and follow-through., • A member experience that feels elegant, controlled, and reliable.

Candidates with the following experience are encouraged to apply: waiter, hotel housekeeping, caretaker, hospitality, carpet cleaners, home health aide, general laborer. Our growth and success allow us to provide opportunities to individuals who want to be a part of something bigger and find satisfa

Compensation: $30$35 per hour, Paid via W2 (on the books).Perform detailed housekeeping and maintain the home in clean, tidy, and well-presented condition.Handle ironing and ensure garments and household linens are properly cared for.Run household errands as needed.Follow the family's preferences an

Merry Maids has been cleaning homes for over 40 years! Merry Maids is committed to delighting customers and improving lives.We care! Our work is physical, but rewarding and fulfilling.Work-life balance is a priority, so no nights or weekends.Our team members are our greatest asset and we celebrate o

The Cleaning Authority - - Responsibilities: Perform cleaning duties as part of the Detail-Clean Rotation System; Maintain a professional standard of house cleaning; Work as part of a team to complete assigned cleaning tasks; Attend training sessions and implement learned techniques; Provide qualit

Are you passionate and hardworking? Does seeing neat and sparkling environment specially appeal to your nature? eMaids of Edgewater is growing fast and we are looking for part-time qualified House Cleaners to join our team in the area.

Responsibilities: Clean customers' homes according to Molly Maid standards; Communicate with customers in a friendly and professional manner; Manage team schedule and drive safely (if team lead); Maintain cleaning equipment and supplies; Follow proven cleaning process to delight customers.

Maids - JobID: 100-171239983 [Cleaning Technician] As a House Cleaner at eMaids, you'll: Be responsible for cleaning the customers homes and/or offices; Provide top-notch customer service and be held to eMaids standards of cleaning; Provide great customer service.

Responsibilities: Clean customers' homes according to Molly Maid standards Follow our process and you'll delight every customer; Communicate with customers and others in a friendly, positive, and professional manner Our team members love our customers, and you will too; If you're a team lead (driv

Residential House Cleaners Needed Immediately- Multiple Positions (English or Spanish). Are you looking for a career that is both rewarding and fulfilling? Look no further than the housecleaning industry! At The Cleaning Authority, we offer professional housecleaning services backed by more than 25

Display cooperation, sense of urgency, house pride, and an unwavering care for our guests and food safety through high integrity performance of ware washing and facility maintenance duties.

Olivier Cheng catering is a luxury catering company in Tribeca is seeking a full time closing porter.The position is for Monday through Friday from 11:00AM to 8PM.We are looking for an experienced and detail-oriented Porter to join our team, maintaining cleanliness and orderliness between our two-fl

KazuNori the Original Handroll Bar is looking for friendly, energetic people to join our team at our NYC locations.You must have a positive attitude, and work well in fast paced environments.We offer a lot of growth and look for OPEN availability.Our people work roughly 30-35 hours we

Maintains cleanliness and sanitation of the front of the house, including all tables, counters, floors, windows and beverage station. Follows safety procedures when transporting dishes and utensils from the front of the house to the kitchen area using trays, bus tubs or carts.

The project will bring together three distinct concepts — the second New York location of the Michelin-starred COTE Korean Steakhouse, an all-day multi-bar and dining concept- Chimera, and an intimate sushi restaurant led by Michelin-starred Chef Masahiro Yoshitake- Sushi Yoshitake. Whether you're

Madison Square Park in New York City.Originally opened in 1998 as a French brasserie, the restaurant has been led by Chef Daniel Humm since 2006 and owned by his hospitality group since 2011.Under his leadership, Eleven Madison Park has continually evolved in both cuisine and guest experience, earni

Two Hands (twohandshospitality.Open weekend availability is essential.Two Hands Hospitality is a group of community-focused Australian restaurants.Serving breakfast through dinner, we fuel your lifestyle with fresh, delicious food, cocktails, and coffee.We are a growing, innovative hospitality group

Patisserie Vanessa is looking for a motivated, reliable individual to join us as our Morning Porter! .This position is a full time, MORNING position, from 6:30am until 2:30pm, Tuesday through Friday.Assist BOH and FOH in all aspects of facility maintenance including (but not limited to) bussing

Oriana is the latest venture from Chef Andy Quinn and Sommelier Cedric Nicaise, an evolution of The Noortwyck and a new expression of their shared vision.The restaurant is slated to open in mid to late April.Oriana is where fire meets flavor in the heart of Nolita.We deliver technique without the fo

Qualifications: Minimum of 3 years of professional childcare and housekeeping experience Excellent references from all previous employers Comfortable working in a fast-paced household with multiple children. Overview: A private family in New York City is seeking a compassionate and experienced House

HEI Hotels + Resorts - - Responsibilities: Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces; Strip beds and make beds, changing bed linens; Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly; Push and pull vacuum throughout the entire room a

Levy Restaurants - JobID: D826B101B7AC1A0C6B6795819B87C82E [Material Handler / Freight Handler] As a Warehouse Worker at Levy, you'll: Receive and organize product deliveries from various carriers and vendors; Label and process shipments, while maintaining adequate inventory levels; Process orders t

Oak View Group - 554 West 48th Street - Responsibilities: Scrapes and rinses food from dirty dishes and washes them by hand or places them in racks or on conveyor to dishwashing machine depending on assigned equipment.Ensures complete cleanliness and sanitation.Washes pots, pans and trays based on a

Marriott Hotels - 25 West 28th Street - Responsibilities: Respond promptly to requests from guests and other departments.Fill cart with supplies and transport cart to assigned area.Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.Replace guest amenities

Compass Group - - Responsibilities: Reads production schedule and determines items to be moved; Conveys materials from receiving to storage; Assembles customer orders from stock and places on pallets; Maintains inventory records; Follows HACCP standards.

Golden Nugget - - Responsibilities: Replenishing items; Helping to unload supplies from deliveries; Preparing cooking sites; Ensuring a kitchen's compliance with all food procedures and safety regulations; Prioritizing tasks that significantly impact customer satisfaction.

Operate and maintain electrical and mechanical equipment to assure adequate and efficient heat and hot water including but not limited to HVAC, Exhaust fans, House pumps, Fire pump, Jockey pump circulators and Steam traps. Record keeping Maintain records of maintenance services, including repair re

ABM Industries - - Responsibilities: Clean and maintain assigned buildings and facilities to ensure a sanitary and safe environment.Clean and sanitize restrooms this is an essential responsibility.Service and restock restrooms with necessary supplies.Clean floors by sweeping, mopping, scrubbing, o

Assist with transportation of clients to and from appointments, housing placements, detox, and other placement points as needed.Delivery and pick up of supplies and program documents to and from various BRC programs and DHS facilities.Assist with maintaining the cleanliness of both the interior and

ABM Industries - - Responsibilities: Perform routine cleaning tasks including sweeping, mopping, vacuuming, dusting, and polishing floors and surfaces; Clean and sanitize restrooms, replenish supplies, and ensure hygiene standards are met; Empty trash and recycling bins and waste in accordance with

The Salvation Army (Eastern) - - Responsibilities: Sweep, mop, and vacuum floors in all assigned areas; Clean and disinfect restrooms, ensuring supplies are adequately stocked; Wipe down surfaces including desks, countertops, windows, and mirrors; Empty trash and recycling bins, replacing liners as

ABM Industries - - Responsibilities: Clean and maintain assigned buildings and facilities to ensure a sanitary and safe environment.Clean and sanitize restrooms this is an essential responsibility.Service and restock restrooms with necessary supplies.Clean floors by sweeping, mopping, scrubbing, o

Compass Group - - Responsibilities: Collects and disposes of trash following approved procedures; Dusts and damp mops floors following approved procedures; Moves equipment and furniture for proper cleaning and place furniture back in correct placement; Cleans assigned areas with the use of assigned

Inspection Cleaning & Restoration Corp - - Responsibilities: Mop floors and surfaces; Sweep areas; Dust surfaces; Vacuum floors; Clean restrooms.

ABM Industries - - Responsibilities: Perform routine cleaning tasks including sweeping, mopping, vacuuming, dusting, and polishing floors and surfaces; Clean and sanitize restrooms, replenish supplies, and ensure hygiene standards are met; Empty trash and recycling bins and waste in accordance with

Inspection Cleaning & Restoration Corp - - Responsibilities: Sweep, mop, and vacuum floors; Clean and sanitize restrooms; Dust and wipe surfaces; Empty trash and replace liners; Restock supplies.

Compass Group - 94th Avenue - Responsibilities: Keeps buildings clean and orderly; Cleans floors, walls, glass; shampoos rugs; Dusts and damp mops floors; Sanitize all surfaces; Strips, scrubs, buffs and refinishes floors.

BRC programs and DHS facilities.Assist with maintaining the cleanliness of both the interior and exterior of the facility.Receive and store all deliveries.Valid NY state driver's license.High School Diploma/GED preferred.Ability to read, write, and speak English.Must be able to lift and carry a mini