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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    17 days ago
    $3000–$4000 monthly
    Full-time
    Borough Park, Brooklyn

    Jewel Construction Company is seeking a detail-oriented and professional Customer Care Representative to support clients across our residential construction and restoration projects. This role is essential in ensuring a seamless experience for homeowners, property managers, and partners throughout every stage from initial inquiry to project completion. The ideal candidate is an excellent communicator who demonstrates patience, organization, and a strong client-first mindset. This is a fully remote position requiring accountability, responsiveness, and professionalism in all interactions. Key Responsibilities: • Manage inbound calls, emails, and client inquiries related to ongoing and prospective construction projects, • Provide accurate information regarding project timelines, services (including brownstone restoration and deck construction), and updates, • Assist clients with scheduling consultations, service requests, and project coordination support, • Maintain detailed records of client communications and project updates in internal systems, • Coordinate with project managers, design teams, and field staff to ensure client needs are met, • Escalate complex concerns or project-specific issues to the appropriate internal teams, • Uphold company standards for service quality, discretion, and professionalism in all communications Qualifications: • Strong written and verbal communication skills, • High school diploma or bachelor’s degree preferred, • Customer-focused mindset with professionalism and attention to detail, • Ability to manage multiple client interactions and priorities efficiently, • Comfortable using computers, CRM systems, and communication tools, • Previous customer service or client support experience preferred, • Experience in construction, real estate, or home services is a plus, but not required, • Ability to work independently and maintain productivity in a remote environment Benefits: • Competitive pay with performance-based incentives, • Remote work flexibility, • Paid training and opportunities for professional growth, • Collaborative and supportive team environment, • Paid time off and wellness-focused initiatives, • Opportunities for advancement within the company

    Immediate start!
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  • Inside Sales Specialist
    Inside Sales Specialist
    2 months ago
    $50000–$70000 yearly
    Full-time
    Brooklyn, New York

    Total Bid Data is hiring a full-time Inside Sales Closer to join our Brooklyn office.We help contractors win more work by providing accurate takeoffs, bid leads, and estimating support services they actively need to stay competitive. This is a high-activity, phone-based closing role. You’ll be speaking directly with contractors, pitching high-value services, and closing deals daily. If you know how to control a call, handle objections, and drive decisions—this role is built for you. This is an in-office role. Not remote. Why This Role Is Different • High-demand service (contractors always need bids), • Clear value proposition—no fluff product, • Mix of inbound and outbound opportunities, • Work directly with ownership (fast feedback, no red tape), • Strong earning potential with no ceiling What You’ll Do • Make high-volume outbound calls to contractor leads, • Follow up with inbound inquiries, • Qualify prospects and identify decision-makers, • Present and pitch services confidently, • Handle objections and move deals forward, • Close deals and hit revenue targets, • Manage pipeline and follow-ups in CRM What We’re Looking For • 3+ years in phone-based sales or closing roles, • Proven ability to close deals (not just set appointments), • Strong communication and confidence on calls, • Comfortable handling rejection and staying consistent, • Organized with pipeline and follow-ups, • Must be able to work in-office in Brooklyn, NY Bonus Points • Experience selling to contractors or in construction, • B2B sales experience, • Commission-driven mindset Compensation • Base salary: $50,000 – $70,000, • Performance-based commission, • Full-time, in-office position

    Immediate start!
    Easy apply
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