Restaurant General Manager
il y a 3 jours
Lakeland
Job DescriptionAbout the Role:At Salem’s Fresh Eats, we serve more than just fresh food - we serve fresh energy, flavor, and hospitality in everything we do. As a General Manager, you’ll take the lead in running one of our restaurants like it’s your own business. From building and developing a high-performing team to creating unforgettable guest experiences, you’ll be the driving force behind our success. We’re looking for a passionate, people-focused leader who thrives in a fast-paced environment, inspires excellence, and lives our values of hospitality, teamwork, and integrity. Key Responsibilities: Leadership & Culture: • Recruit, train, and lead restaurant staff - including Assistant Managers, Shift Leaders, Kitchen Crew, and Front-of-House team members., • Create a positive, inclusive workplace that promotes teamwork, respect, and accountability., • Lead by example through professionalism, hospitality, and a hands-on leadership style., • Recognize and reward outstanding performance to build engagement and morale.People Development:, • Implement strong training programs to support employee growth and career progression., • Coach, mentor, and develop team members through ongoing feedback and personalized development plans., • Foster a “learn and improve” culture by encouraging continuous training and professional development.Guest Experience:, • Ensure every guest is greeted warmly, served promptly, and leaves happier than they arrived., • Handle guest feedback with empathy and professionalism, turning challenges into opportunities., • Lead the team to deliver consistent, high-quality food and service that reflect our brand standards.Operations Management:, • Oversee all daily restaurant operations - food preparation, service, cleanliness, and safety., • Maintain compliance with company policies and local health and safety regulations., • Manage scheduling, staffing levels, and performance to optimize results., • Conduct regular facility walk-throughs to ensure a clean, safe, and efficient environment.Sales, Marketing & Community Engagement:, • Execute local marketing initiatives and community outreach that strengthen brand awareness., • Analyze performance data to identify opportunities for growth and innovation., • Partner with your team to promote specials, events, and brand campaigns., • Build relationships with guests and the community to drive repeat business.Financial & Inventory Management:, • Achieve sales and profit goals while managing labor, food, and controllable costs., • Maintain accurate financial reporting and ensure proper cash handling procedures., • Conduct regular inventory audits, monitor stock levels, and ensure timely ordering., • Collaborate with vendors for high-quality, cost-effective, and responsibly sourced products. What You Bring: • Proven leadership experience in a restaurant or fast-paced hospitality environment., • Strong communication, problem-solving, and decision-making skills., • Ability to coach and motivate diverse teams while maintaining a positive, professional tone., • Working knowledge of food safety, sanitation, and compliance standards., • Financial acumen, including budgeting and cost control experience., • Flexibility to work evenings, weekends, and holidays., • Flexibility to relocate to a store within a radius of 50 miles from home, as needed., • ServeSafe certification and successful completion of company management certification required., • High school diploma or equivalent; additional culinary or management training is a plus., • Must have valid Driver's License. Perks & Benefits: • Competitive salary., • Growth opportunities within a dynamic and expanding brand., • Health, dental, and vision insurance, • Paid time off and holiday pay., • Employee meals and discounts at all Salem’s Fresh Eats locations., • Continuous leadership and development training., • A vibrant, collaborative culture that celebrates success and promotes from within. Job Type: Full-time. Benefits: • Dental insurance., • Employee discount., • Health insurance., • Paid time off., • Paid training., • Vision insurance.