Luxury hotel jobs in Miami, Florida - Page 2Create job alerts

Job Description Are you a hospitality professional with experience in Golf courses and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Golf Ground Maintenance. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Job Duties • Must be able to do landscaping, mowing, trimming, etc (all tasks related to landscaping), • Assist with maintenance work as necessary, • Provide piping and setting of heads in new construction areas., • Clean up, as requested., • Perform additional duties as assigned, • Must have a High School diploma, • Must be able to lift 50lbs repeatedly, • Outdoor environment Equal Employment Opportunity - Drug free workplace

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: We are seeking a highly creative Lifestyle & F&B Videographer to capture and craft the visual storytelling of our iconic venues across Miami. The ideal candidate will have a refined aesthetic, a strong sense of rhythm, light, and luxury branding, and a deep understanding of lifestyle and gastronomy content. This is a hands-on role requiring both on-site filming and in-house editing to deliver polished assets for social media, brand campaigns, and internal marketing initiatives. Responsibilities: • Capture dynamic, high-quality photo and video content across all RDG venues including restaurants, lounges, events, activations, and partnerships using both professional camera equipment and phone capturing., • Execute shoots in diverse environments, from low-light nightlife scenes to sunlit daytime DJ sets, capturing ambiance, energy, and guest interactions., • Produce visually compelling culinary and restaurant ambiance-focused videos that highlight the essence of each venue., • Collaborate closely with the Marketing and Social Media teams to align storytelling with brand identity across all promotional and campaign content., • Edit and optimize video assets for multiple platforms, including Instagram Reels, Website, TikTok, and YouTube Shorts., • Maintain a cohesive visual language across all brands, ensuring consistency in lighting, color grading, transitions, and typography., • Participate in weekly content planning and creative brainstorms with Social Media Director and the Marketing team., • Organize and manage all content files and ensure proper archiving for cross-venue usage., • Capture behind-the-scenes content, chef moments, mixology shots, and lifestyle activations., • Bachelor’s degree in Film, Media Production, or related field (or equivalent experience)., • Proven portfolio in lifestyle, hospitality, or luxury F&B videography (restaurant or hotel experience preferred)., • Proficiency in Adobe Premiere Pro, After Effects, and DaVinci Resolve (or similar)., • Strong understanding of social media video formats, trends, and engagement strategies., • Exceptional eye for lighting, color, composition, and rhythm., • Ability to work under tight deadlines and in fast-paced environments., • Flexibility to shoot evenings, weekends, and special events as needed., • Positive, collaborative spirit with a strong sense of aesthetics aligned with luxury brands. Program Details: • Full-time (40 hours per week) J-1 program placement in Miami, FL., • Duration: 12 months (extendable)., • Reports to the Director of Social Media. To Apply Please submit your portfolio, resume, and a short cover letter showcasing your creative approach and most relevant projects.

Job DescriptionCompany Description Ennismore offers our team members and our guests a hip, cutting-edge experiences in the world of hotels and restaurants. We have an exciting job opportunity to join our Team as a Reservations Agent at our Luxury and Lifestyle Call Center in the heart of Miami. Job Description Position is in person, onsite in Miami, FL Nights, weekends, and holidays may be required Under the guidance of the Call Center Manager, the Reservations Agent is responsible for answering all telephone inquiries with regard to the room, F&B, Nightlife, Spa, and information for the hotel. The agent is to answer all inquiries in a professional, courteous, and efficient manner and attempt to secure a guaranteed reservation whenever possible. Duties & Functions: • Answer all phone calls promptly and in a courteous manner., • Be knowledgeable of current rates, marketing specials, resort operations, and other information necessary to answer guest inquiries., • Know the layout of the hotels including all room types, suites, and meeting rooms., • Have a complete working knowledge of the reservation functions in the Call Center., • Be aware at all times of the selling status of the hotels., • Have a complete knowledge of our special rates and packages and know which benefits are included in each., • Secure all required information from the guest when making a reservation., • Understand and follow the reservation policy pertaining to guarantees, cancellations, and no- shows and communicate them clearly to each guest., • Follow up on any guest requests to ensure satisfaction in a friendly and professional manner., • Process all advance deposits on future reservations and post each deposit to the guest’s reservation., • Balance and run necessary reports daily., • Handle daily correspondence; respond to inquiries and make reservations as needed, maintain correspondence files, and mail out brochures as requested., • Be aware of and adhere to the rules and regulations of the Call Center., • Participate in departmental meetings assisting in the development of daily operations and the overall Call Center and related areas., • Create and maintain positive relationships with all departments within the hotels and know how they relate to the Call Center., • Be knowledgeable of all Food and beverage venues, operations, events, specials, hours of operations, and any other relevant information to process reservations/bookings and answer all inquiries., • Where applicable, be knowledgeable of the spa including basic service treatments, rates, and any other information necessary to answer guest inquiries., • Where applicable, be knowledgeable of Nightlife venues, operations, events, hours of operations, and any other relevant information to process reservations/bookings and answer all inquiries., • Assist with inputting weekend third-party reservations such as Internet and wholesale., • Any other reasonable duties as assigned by the supervisor or manager, • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams., • Communicate with team members using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions, and provide accurate information., • Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for the team and other team members. Interact with other department personnel and venue staff as needed. In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend mandatory meetings including divisional meetings, staff meetings, etc., • Participate in community events and ensure corporate social responsibility goals of the company are met., • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table, and any departmental-specific systems used., • Keep the work area clean and organized., • Ensure confidential documents are kept in a secured area., • When disposing of confidential documents that contain any personally identifiable information, they must be shredded or pulverized., • Complete other duties as assigned by the Department Head., • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards., • Assimilate into The company’s culture through understanding, supporting and participating in all The company elements. Demonstrate working knowledge of the service standards., • Regular attendance in conformance with the standards, which may be established by The company from time to time, is essential to the successful performance of this position. All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Qualifications The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • High School Diploma or equivalent required. Bachelor’s Degree preferred, • Minimum one year experience in front desk operations, or other related guest-facing role, and/or one year experience in direct sales, service, or retail trade; OR, an equivalent combination of education and experience. Preferably in an upscale or lifestyle brand hotel, • An intermediate to proficient understanding of Computer systems such as Opera, GoConcierge, HotSOS, Microsoft Word, Excel & Outlook is preferred, • Enter and locate work-related information using computers and/or point-of-sale systems, • Ability to spend extended lengths of time viewing a computer screen, • Possess a gracious, friendly, and fun demeanor, • Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail, • Maintain positive and productive working relationships with other employees and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift., • Must be observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb, and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak and understand English. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description POSITION PURPOSE: As a First Assistant Golf Professional, you will strive to ensure each golfer has a flawless golf experience, from arrival to departure. All guests should be provided a warm welcome upon first contact and our luxury service standards should continue throughout their stay. The First Assistant Golf Professional works alongside all other resort team members to ensure the golf operation runs smooth while consistently seeking to improve the overall guest and member golf experience. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Interviews, hires, trains, directs and supervises staff for the purpose of delivering 5 star customer service as well as a high quality golf experience., • Oversees the scheduling to ensure proper coverage is maintained based on the volume of play and groups. Establishes customer service standards, opening & closing checklists and ensures that the proper LSOP’s are followed for each area. Establishes opening and closing checklists, LSOP’s and provides daily/weekly audits. o Concessions Team (supervisors, stock room staff and beverage cart attendants) o Tournament Coordinators o Rangers/Starters/Concierge (supervisor + staff) o Driving range operation (supervisor + staff) Oversees the practice facility operation. Establishes effective driving range rotation on the grass to maximize the usage. o Caddie Program (caddie master & caddies). Provides direction, standards, rules, regulations and training to the caddies program. Ensures total golf operation can effectively communicate the price structure for caddies and the role of what each caddie service provides. • Manages and maintains Golf Cart Fleet and Cart Barn and is directly responsible to oversee the relationship with the golf car maintenance company. Is responsible for the inventory control of the rental fleet and maintains to a par level., • Display a professional appearance and attitude, and remain courteous to guests at all times., • Perform efficiently and effectively the opening and closing golf operation procedures daily to ensure a well maintained and tight operation., • Provide a warm welcome to all golf members and guests and immediately inquire as to how we can offer assistance or support., • Act as a leader on the golf professional teams an act as a liaison between the different departments., • Work with management to identify areas of service opportunities and develop plans to execute., • Ensure you and your team can provide directions to the first tee, driving range, putting greens, RSGPC, Spa, restrooms, membership clubhouse, restaurants, meeting rooms., • Speak with others using clear and professional language., • Develop and maintain positive working relationships with all others in the retail and golf operations., • Maintain cleanliness of the outside operation to perimeter golf shop patio area and Blue Monster Shop, cart staging area, putting green, first tees of courses, cart barn, bag room, etc., • Professionally wear assigned uniform., • Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation and retail experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Potential areas of support may include GBS, starter/ranger, concierge, driving range, concessions. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: Class A PGA Professional EDUCATION High School diploma or equivalent. EXPERIENCE 2-3 years in golf operations GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. NOTICE: The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Job Description – Food & Beverage Director Position: Food & Beverage Director Location: Miami, FL – Design District Compensation: $130K – $160K + Profit Sharing + Benefits About the Role: An exciting lifestyle hotel rebrand in Miami’s Design District is seeking a dynamic Food & Beverage Director to lead operational strategy, service standards, and guest experience across multiple outlets. This role offers an opportunity to shape the property’s F&B identity and collaborate closely with the Executive Chef to deliver a cohesive and elevated hospitality experience. Key Responsibilities: • Oversee operations for all F&B outlets, bars, events, and in-room dining, • Collaborate with the Executive Chef to ensure a unified culinary and service vision, • Develop SOPs, training programs, and service standards for FOH teams, • Lead a team of 50+ FOH employees, fostering a culture of excellence and collaboration, • Drive beverage program innovation and manage vendor relationships, • Optimize program profitability through strategic partnerships and cost control, • Manage budgets, forecasting, and overall financial performance Ideal Candidate Profile: • Extensive experience managing multi-outlet F&B operations in luxury hotels or resorts, • Proven success in beverage program development and vendor negotiations, • Hands-on leadership approach with a passion for mentoring large FOH teams, • Highly organized, operationally focused, and adaptable in fast-paced environments, • Creative, guest-centric mindset with a strong eye for service excellence Why This Opportunity This role offers the chance to take ownership of defining the F&B vision for a premier luxury hospitality concept, working with a collaborative leadership team to deliver unmatched guest experiences.

Miami, FL | Full-Time Executive Role | $200,000–$300,000 All-In A private luxury development group is seeking a Vice President of Operations to lead and elevate the performance of a growing portfolio of high-design lifestyle and hospitality-inspired properties. This is a pivotal executive appointment — ideal for a proven operator from the luxury hotel, lifestyle, or mixed-use real estate sector who thrives in fast-paced, entrepreneur-led environments and is ready to build the operational foundation of something extraordinary. The Role The VP of Operations will oversee all aspects of portfolio operations, service delivery, and brand execution. Key responsibilities include: • Establishing and scaling best-in-class operational systems and service standards., • Leading pre-opening strategy, launch execution, and ongoing performance across multiple assets., • Building and mentoring high-performing teams and third-party partners., • Driving operational efficiency, profitability, and guest/resident satisfaction., • Partnering with ownership to execute a long-term vision that blends luxury, innovation, and hospitality-grade experience, • The Ideal Candidate, • 10+ years’ senior operational leadership in luxury hotels, branded residences, or mixed-use environments., • Track record of hands-on leadership, delivering results across multiple locations., • Commercially sharp and execution-driven, yet refined in brand and service sensibility., • Comfortable working closely with founders/owners and operating with autonomy., • A leader who builds trust, commands respect, and can turn vision into reality. Why This Role This is a confidential opportunity to join one of Miami’s most dynamic luxury developers at a transformative stage of growth. You’ll have the mandate, resources, and trust to shape operational excellence from the ground up — creating the new benchmark for luxury environments.

Job Description Deliver exceptional dining experiences by greeting guests, guiding menu selections, upselling items, and ensuring top-tier service. Join a team that values excellence, continuous learning, and guest satisfaction in a luxury setting. Bilingual, polished, and service-driven professionals with upscale dining experience are encouraged to apply. • Welcome and greet guests, making all guests feel comfortable., • Inform guests of specials and walks guest through the menu offerings., • Conversant and knowledgeable of all food and beverage products and services., • Takes food orders from guests and enters orders into the POS system, which relays the orders to the kitchen and the bar., • Up sells food and beverage menu items., • Attends on-going food and beverage training sessions., • Delivers food and beverages from kitchen and bar to guests in a timely manner., • Performs side work at the start and end of each shift as required by service station assignments., • Maintains clean service area., • Monitors and observes guests dining experience., • Ensure guests are satisfied with the food, beverage and service., • Respond promptly and courteously to any requests., • Prepares and presents final bill, accepts, processes and secures final payment; makes changes (if applicable)., • Removes used tableware between courses and provides tableware for next course when requested by server., • Clears tables after guests. Take tableware to the dishwashing area and places silverware, dishes, glassware, etc in appropriate areas for washing., • Promptly cleans tabletops, chairs and booths between seatings., • Checks floors, cleaning as required and resets and arranges tabletops., • Ready and willing to assist fellow servers as needed and server assistants with clearing and resetting., • Performs service recovery as required to ensure complete guest satisfaction., • Thanks guests for their visit and invites them to return., • Adheres to responsible alcohol service guidelines., • Available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by management., • Ensures compliance with all cash handling and bill handling policies and procedures., • Understands and studies The Carillon Hotel and Spa nutrition philosophy, menu ingredients, as well as the Ranch's overall operation, philosophy, activities and services in order to better answer guest questions., • Adheres to The Carillon Hotel and Spa standards for guest service. Refers guest problems or complaints to supervisor, according to The Carillon Hotel and Spa guest problem resolution policy. Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately. Performs other job-related duties as directed., • Education, Experience and Skill Requirement, • Bi-lingual (English/Spanish) is a plus., • Must be able to learn and master POS system., • Must possess a personable, cheerful demeanor; be well groomed and able to remain calm under pressure., • Guest service skills or training are preferred., • ServSafe certified., • Must be able to read, write and speak English., • Must possess pride in The Carillon Hotel and Spa’s Standards of food service, • Must have at least 2-3 years experience as a server in upscale dining room and have knowledge of service procedures and functions.

Proven experience in catering or event management, preferably in a luxury hotel or resort. Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. In keeping with the company's heritage

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott I

Job DescriptionAre you a hospitality professional with experience in Food and Beverage and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Hostess. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. A DAY IN THE LIFE OF A HOSTESS A Host/Hostess presents a positive first impression of the Club’s friendliness, excellent service and high standards. A Host/Hostess must be able to carry natural conversation with Guests without sounding scripted or intrusive. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner. RESPONSIBILITIES • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name, • Use visual cues to seat Guests in either the bar or dining area depending on their preference, • Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff, • Answer incoming calls to the restaurant and provide appropriate service, • Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate, • Tend to special Guest needs and requests, • Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door)., • Protect the Club and patrons by adhering to sanitation, safety and alcohol control policies, • Help dining room staff by setting and clearing tables; replenishing water; serving beverages as needed, • Contribute to team effort by accomplishing related results as needed, • Schedule dining reservations and arrange parties or special services for diners, • Address/take action on complaints and or issues raised by patrons, • Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons, • Inspects hostess stand and restaurant entrance to maintain/neatness and cleanliness, • Requisition menus and office supplies for wait staff., • Monitor music level and ensure all lights and fans are operating properly., • Ensure cleanliness of menus and all side-work is completed prior to opening, • Answer the phone within 3rd ring with a courteous/enthusiastic/efficient greeting according to Club standards, • Follow company Safety standards and follow safe working practices, • High school diploma or equivalent preferred, • 6 months experience in a full-service restaurant preferred, • Ability to provide exceptional customer service in a fast-paced environment., • Positive attitude and ability work well under pressure with all restaurant staff, • High-quality work while unsupervised, • Ability to follow instructions and ask questions for clarification if needed, • Must be able to read menus, • Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance, • Must be able to clearly communicate Guests' needs to Servers, Bussers, Managers, etc., • Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests, • A desire to help where needed and work as part of a team, • Passion for providing extraordinary service, • Ability to thrive in a fast-paced environment, • Appetite for learning and career progression, • Flexibility to work a flexible shift including weekends/holidays, • Must be upbeat, outgoing and positive, • Must be able to assist Guests and possess great Guest relations skills, • Ability to work positively in a fast-paced environment, • Ability to stand/walk and stay focused and alert for extended periods of time, • Ability to work effectively within a team, • Ability to effectively communicate on the telephone in a warm/enthusiastic/efficient manner Working Conditions Associated with this Position: • Must be able to walk and stand during entire shift, • Must be able to reach, bend, stoop and wipe, • Must be able to articulate clear greetings and farewells to Guests, • Must be able to understand requests for assistance, • Must be able to carry trays or supplies (10-30 lbs.), • Ability to work a flexible schedule including weekends and holidays We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity - Drug-Free Workplace This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed under the circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.

Job DescriptionMr. C Coconut Grove is looking to hire a Front Desk Supervisor to lead the front desk team in delivering unparalleled hospitality to our guests. At Mr. C Coconut Grove, we value our employees and offer competitive wages, depending on experience. In addition, all eligible full-time regular employees enjoy a comprehensive benefits package, including medical, dental, vision, a 401 (k) retirement savings plan, vacation time, paid time off (PTO), parking, and meals. If you're looking for a rewarding opportunity to grow in the hospitality industry, consider applying to join our exceptional team today! WHO WE ARE? From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating, and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities. YOUR ROLE AS A FRONT DESK SUPERVISOR As a Front Desk Supervisor, you will play a crucial role in our team. You will not only oversee daily operations, ensure efficient check-ins and check-outs, and handle guest inquiries and concerns, but also lead our team in creating memorable experiences for our guests. If you have a passion for hospitality and leadership, we invite you to join us. ESSENTIAL FUNCTIONS AND BASIC DUTIES: • Supervise front desk staff and provide guidance and support as needed., • Maintain a high level of guest service by greeting guests warmly and addressing their needs promptly., • Manage room inventory, reservations, and guest accounts accurately., • Resolve guest complaints and issues in a professional and timely manner., • Coordinate with other hotel departments to ensure seamless guest experiences., • Prepare reports on occupancy rates, revenue, and guest feedback., • Assist with administrative tasks, including scheduling and payroll.REQUIREMENTS AND SKILLS:, • Previous experience in a supervisory role within the hospitality industry preferred., • Strong leadership skills and ability to motivate a team., • Exceptional customer service and communication skills., • Proficiency in hotel management software and Microsoft Office suite., • Flexibility to work varying shifts, including weekends and holidays., • Bachelor's degree in Hospitality Management or related field preferred.Grooming: All Employees must maintain a neat, clean and well-groomed appearance per Cipriani standards. INTENT AND FUNCTION OF JOB DESCRIPTIONS: All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer. READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity Powered by JazzHR NGfuHiXpaJ

Job Description The Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy’s CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest. Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces: the Piano Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel’s permanent and rotating art exhibitions, a library open 24/7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami. The Betsy’s Writers’ Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence. Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service. We’re looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy’s DNA — whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy’s unique brand of understated, experiential luxury hospitality — we want to hear from you. Reports to: Food & Beverage Managers Job Summary: Food and Beverage Restaurant Servers ensure that all guests are served to The Betsy standard in the restaurant, bar and lounge areas. Servers take orders and serve food and beverage to guests in a friendly, timely and efficient manner, always displaying the highest standards of hospitality. Responsibilities and Duties Include but Not Limited to the Following: • Greets guests and presents them with appropriate menus., • Informs guests about the special items for the day and menu changes, if any., • Answers questions about all items on the menu, including specific ingredients and cooking methods. Suggests food and beverage options to the guests by adhering to The Betsy upselling strategy., • Takes food and beverage orders from the guest on the order taking pads and enters order accurately into the Point of Sale (POS) system. Enters special requirements made by the guests while ordering the food utilizing The Betsy’s special requirements standard codes., • Serves food and beverage to the guest as per the course of the order, adhering to the proper standard ticket times set by The Betsy., • Properly opens and pours wine at the tableside., • Observes guests and ensures their satisfaction with the food and service quality. Promptly responds to guests with any additional requests., • Maintains proper dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses., • Utilizes the POS system to obtain guest revenues, issue receipts, accept payments, and return the change to guests., • Coordinates with the Busser, Kitchen Staff, and Bar Staff to ensure smooth operation and guest satisfaction., • Adheres to The Betsy grooming and appearance standards consistently., • Understands and can communicate products and services available at The Betsy., • Assists Bussers with stocking and maintaining the restaurant par stock levels and side stations., • Assists other areas of the restaurant such as answering telephones and completing financial transactions., • If requested by a supervisor, prints closing reports and drops cash following proper cash handling procedures. Tallies the credit card settlements for the day with the batch closing report from EDC machine., • Closes the shift on the POS terminal., • Performs additional tasks as required by management.. Job Requirements: • High school diploma or equivalent preferred., • 1+ years as a restaurant server, preferably within a luxury hotel or high-end restaurant., • Must speak, read, write, and understand English., • Must meet Food Handler and Responsible Vendor training and certification requirements., • Must be proficient in the use of POS systems and other computer systems., • Ability to follow instruction., • Speaks with others using clear and professional language., • Detail-oriented., • Professional attitude is required., • Ability to work independently., • Excellent time management skills., • Works well with others., • Excellent interpersonal and communication skills are required., • Ability to multi-task in a fast-paced environment. The Betsy – South Beach is an equal opportunity employer and a drug-free as well as harassment-free workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Description Are you a hospitality professional with experience in F&B and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a Seasonal Food Server. ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly, courteous, and efficient manner. The Restaurant server will play an integral role in ensuring our customers have exceptional dining experiences. At all times, servers are expected to be attentive to our Guests’ needs, making them feel welcome, comfortable, important, and relaxed. Servers will be passionate about food and service and thoroughly enjoy creating excellent experiences for our customers. Servers will have a friendly, outgoing disposition and previous experience working as a Server in a fine-dining, fast-paced restaurant setting. Primary Responsibilities: • Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils, • Protect establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies, • Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions, • Stay updated on current menu choices, specialties, and menu deviations, knowing if the kitchen staff is running out of any items, etc., • Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests, • Keep kitchen staff informed by noting timing of meal progression, • Serve orders by picking up and delivering patrons' choices from bar and kitchen; delivering accompaniments and condiments from service bars, • Respond to additional patron requirements by inquiring of needs; observing dining process, • Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs, • Properly open and pour wine at the tableside, • Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return, • Obtain revenues by totaling charges; issuing bill; presenting payment to host; returning change or credit card and signature slip to patrons, • Perform basic cleaning tasks as needed or directed by supervisor, • Fill in for absent staff as needed, • Assist with special events as needed, • Adhere to grooming and appearance standards consistently, • Promptly address customer service issues and refer customers to management when necessary, • Setup and breakdown station as assigned., • Maintain service station and equipment., • Maintain all forms, reports, checks, and vouchers as required., • Attend meetings as required., • Assist in training new employees as required., • Communicate with guests and other employees to ensure a smooth operation., • Comply with Fisher Island standards of service, code of conduct, policies and procedures, • Contribute to team effort by accomplishing related results as needed, • High School diploma, • Previous serving experience, • Excellent oral /written communication skills, • Positive interpersonal skills, • Basic math skills, • Must speak English fluently and be able to write in basic English, • Food Handlers Certification, • Attention to detail, • Customer-oriented approach and patience, • Problem-solving and decision-making skills, • Responsible, courteous, and trustworthy, • Flexible, • High-energy level, • Dining Environment., • Kitchen Environment., • Ability to lift/sustain 50 lbs., • Ability to push/pull up to 50 lbs., • Extended period of walking and standing is required

Job Description LOOKING FOR ENGAGING & CHARISMATIC PERSON FOR FRONT DESK AGENT/HOUSE MANAGER POSITION IN LITTLE HAVANA - MIAMI, FL THE COMPANY Life House is a collection of locally-rooted hotels for discerning travelers. We create beautiful, comfortable spaces with authentic narratives to encourage more meaningful and more frequent travel. We are opening a fabulous new addition to our portfolio – ‘Life House, Little Havana’ in Miami and we are looking for great talent to join our team! ; We are immediately hiring hotel front desk and community professionals, what we call House Managers, to join the Life House Little Havana team to create meaningful experience and provide authentic hospitality to our guests. This is a fast-paced operation requiring a lot of energy and it is highly focused attention to detail. • House Managers House Managers are the primary brand ambassadors at each Life House. They are the face of our Houses and the primary point of contact with our guests. The House Manager is the Maître d’, host, front desk agent, concierge and housekeeping manager, all in one, and is primarily responsible for both ensuring an excellent guest experience and managing the seamless operation of the House. We hire House Managers who are authentic connectors, are high in conscientiousness, have genuine stories to tell, are humble and overwhelmingly representative of our brand. Most importantly, we hire House Managers we believe in! It is crucial that House Managers execute their role at Life House to perfection - they must live and breathe our house rules and service culture, showing up each day with a positive attitude and a strong desire to positively impact the experiences that our guests seek when staying with us. At a high level, hotels all offer the same products and services, but HOW we go about it and WHY, will ensure that our guests don’t just leave with a good night’s sleep, but with a meaningful memory. Ultimately, House Managers distinguish our brand experience from all other hotel brands. Duties and Responsibilities House Managers are responsible for performing all front desk related functions including, but not limited to, checking guests in and out, making room and restaurant reservations, ensuring all daily guest amenities are prepared and delivered on time, providing information about the hotel and the local vicinity and ensuring that our guests always have everything they need. Specifically, you would be performing the following tasks to the highest standards: • Manage the guest check-in/check-out process while engaging with guests, • Assist with room reservations, changes and guest requests, • Assist in the coordination between the front desk and other departments (housekeeping, maintenance, kitchen, F&B and Central Support)., • Inspect clean rooms to prepare them for guest arrival, • Prepare and deliver VIP amenities, • Provide administrative and reception support to management and other team members, • Manage all internal and external guest communication, • Ensure our public lobby spaces are maintained in excellent order, • Liaison between the Corporate Central Support teams, • Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and other guest needs, • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner, • Able to work morning or evening shifts, as required, • Able to work weekends, holidays or special events, as required, • Strong organizational abilities, • Excellent guest service skills with a genuine desire to be helpful, • Excellent communication skills, • Excellent problem solving skills, • Strong multi-tasking skills and creative thinking, • Good knowledge of the Miami area and things to do, and places to go – or enthusiasm to acquire that knowledge. Enjoys sharing wonderful food, outdoor adventures, and local experiences in the Miami / Miami Beach areas, • Flexibility to jump in and assist other departments when necessary, • Warm, accessible and genuine, • Natural connector who thrives on bringing people together and creating a sense of community, • Has an organic connection to the locale and community of Little Havana, • Organically creates spaces and experiences that feel personal and unique If you are interested in joining the Life House family, please send us your resume for consideration. Please be sure to include your phone number and email. Job Type: • Paid time off, • Holiday pay, • Referral program, • 8-hour shifts, • Day and evening shifts available, • Holidays and weekend availability may be required, • Monday to Sunday work weeks, • Hotel: 1 year (preferred), • Day Shift (Preferred), • Afternoon Shift (Preferred) LIFE HOUSE BRAND PILLARS: THOUGHTFUL Being thoughtful means considering each detail in the context of our larger objectives. We remain thoughtful through research and looking beyond the surface to find deeper stories and create more meaningful experiences. AUTHENTIC Being authentic means telling a true and cohesive story. From interior design to uniforms, menus,programming, music, and the people we hire, authenticity creates a cohesive story that serves as a point of connection for our guests. HEALTHY We believe that a healthy action has a ripple effect that promotes more healthy behavior. A healthy meal, morning meditation or even a generous conversation with our staff can galvanize a world movement. COMMUNITY ORIENTED Being community-oriented means we create spaces and experiences built for organic human connection. Meeting new people through travel, especially locals, allows guests to feel like they belong. MODERN LUXURY We believe luxury is a function of attention to detail, communication, generosity and access to authentic experiences. We must create spaces where our guests feel taken care of, that they’re getting an experience that feels personal and unique.

Joining the team at Nobu Hotel Miami Beach presents a unique opportunity to be part of a renowned luxury hotel brand that embodies sophistication, elegance, and excellence in hospitality. Nobu Hotel Miami Beach is an upscale hotel located in the heart of Miami Beach, known for its world-class amenit

Job Description Assistant Housekeeping Manager – Mr. C Miami Coconut Grove WHO WE ARE From the fourth generation of hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove an oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by Arquitectonica with interiors by Martin Brudnizki Design Studio, our property offers 100 luxurious guestrooms and suites with private outdoor terraces, alongside our celebrated Bellini Restaurant & Bar. Guests enjoy attentive European service, luxury accommodations, and an atmosphere that reflects the sophistication of the Mr. C brand. YOUR ROLE AS ASSISTANT HOUSEKEEPING MANAGER The Assistant Housekeeping Manager supports the Director of Housekeeping in ensuring that our housekeeping operations meet the highest standards of cleanliness, presentation, and Forbes Five-Star service. This position requires excellent leadership, organizational skills, and a passion for delivering an immaculate guest experience. You will oversee daily operations, manage and motivate a team of supervisors and room attendants, monitor quality control, and support strategic housekeeping initiatives. Ultimately, you help guarantee that our guests enjoy a seamless stay in a pristine environment that reflects the Mr. C brand promise. ESSENTIAL FUNCTIONS & RESPONSIBILITIES • Supervise and coordinate housekeeping team members, including Room Attendants, Public Area Attendants, and Supervisors., • Assist in hiring, training, scheduling, and evaluating housekeeping staff., • Monitor cleanliness and presentation of guest rooms, suites, and public areas to ensure compliance with Mr. C and Forbes standards., • Inspect VIP rooms, arrival suites, and turndown services, ensuring special amenities are delivered correctly, reinspection of rooms, and daily inspections of rooms., • Manage inventory management and control of housekeeping supplies, equipment, and guest amenities., • Partner with Engineering, Front Office, and Food & Beverage teams to address service recovery, guest requests, and property care., • Respond to guest concerns with professionalism and resolve issues promptly, ensuring personalized follow-up., • Participate, support, document large-scale deep cleaning projects and seasonal programs., • Promote and enforce safety, health, and sanitation standards across all housekeeping operations., • Assist in payroll, and productivity reports to maximize departmental efficiency., • Uphold brand grooming standards and act as a role model for service excellence.QUALIFICATIONS & SKILLS, • Previous experience as Housekeeping Supervisor, Assistant Manager, or equivalent in a luxury hotel/resort environment., • Strong knowledge of housekeeping operations, sanitation regulations, and Forbes/LQA standards., • Ability to manage, train, and motivate diverse teams., • Hands-on approach with willingness to assist in daily housekeeping operations., • Excellent organizational and time-management skills., • Strong problem-solving abilities with a guest-first mindset., • Stamina to handle the physical aspects of the role and flexibility to work evenings, weekends, and holidays., • Bilingual English/Spanish preferred., • Medical, dental, and vision coverage, • 401(k) retirement savings plan, • Paid vacation and PTO Equal Employment Opportunity Employer Mr. C Coconut Grove is an equal opportunity employer and welcomes applications from individuals of all backgrounds. Powered by JazzHR sKjl2tEfBp

Job Description Are you a hospitality professional with experience in Spa and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Locker Room Attendant. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Currently Offering a 2K Hiring Bonus Primary Responsibilities: 1. Greet all Members and Guests warmly., 2. Provide locker, robes and slippers as needed., 3. Check in all persons getting treatments., 4. Tour them if needed and familiarize them with the Locker Rooms, wet areas and amenities provided., 5. Maintain bathrooms by inspecting hourly for cleanliness and proper paper and towel requirements., 6. Maintain refreshment area with fruits, coffee, teas and condiments (keeping it clean and with a good presentation)., 7. Keep T.V volumes down and spa music at required levels at all times., 8. Keep air fresh and pleasantly scented throughout Locker Room and wet areas., 9. Wash basins and all items in immediate area need to be cleaned hourly and products such restocked as needed., 10. Each wash basin needs to have stock of hand towels for Members and Guests to use., 11. All laundry and linens are to be maintained as instructed through laundry service., 12. All laundry pick ups/drop offs must be counted and documented., 13. A walk through of Locker Rooms and areas of responsibility must be done at the beginning of your shift and at the end of your shift and one half hour intervals inspecting for cleanliness, restocking, Guest and Member needs and safety in steam, sauna and wet areas., 14. Clean and replace all disposal containers as often as required., 15. Small towels for ice trays must be set out two hours after opening and maintained throughout the hours of operation., 16. Towels must be properly folded and readily available in all appropriate areas., 17. The floors of Locker Rooms are to be kept clean at all times., 18. Mirrors must be cleaned hourly., 19. Showers disinfected daily, cleaned after each use and all accessories re-stocked after use., 20. Soap product for shower checked and filled daily., 21. Material required for cleaning and paper product inspected for ordering weekly., 22. Responsible for assignment of Locker Key - billing of same to account., 23. Perform additional duties as assigned. Job Requirements: • Must be able to speak and write English., • Must be professional in manner and appearance and, have excellent communication skills., • Ability to work as a team member and be able to enjoy working with people., • Must have good judgment, hospitality-greeting people and speaking with people., • Must be able to promote/market to support events and activities., • Positive attitude about people, position, co-workers and employer., • Ability to maintain spa equipment levels as instructed., • Ability to work any day or shift, weekends and holidays included. Education/Experience: • High School diploma or equivalent is required., • Must have a valid Drivers License., • Experience in Spa Locker Room, Hotel or Resort and a CPR & AED certification required. Physical Requirements: • Must be able to lift 45 pounds and assist with plated weights., • Ability to stand a minimum of 8 hours or duration of shift., • Ability to walk to various outlets. Working Conditions: • Tropical climate., • Ability to implement emergency procedures such as CPR and emergency notification. Equal Employment Opportunity - Drug-Free Workplace READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this culinary job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Opportunity for advancement What does a Bonvago Travel Advisor do? Your main job is to create memorable travel experiences for your clients by selling international and domestic travel, like hotel stays, flights, cruises, rental cars and tour packages. You will be helping to build travel itineraries and sharing your knowledge and expertise from personal experiences and/or education. The goal being to develop long standing relationships with customers to build referral and repeat business. This can only be achieved if you ensure their needs are met with exceptional service and attention to detail. Can I do this job Remotely and Work From Home? Yes. This position is available for remote work from home, however you may be want to join some annual conferences and meetings in-person. There are also mandatory weekly updates, training and sales meetings via remote video. Team members also have a tendency of having informal get-togethers in their regions. These are not mandatory, but highly encouraged. Are there any training costs I should be aware of? There are no upfront costs. Bonvago will provide qualified candidates full training via convenient online courses you can complete at your own pace. There are some nominal costs that are pro-rated against your future earnings. What kind of position is this? Travel Advisors work as 1099 contractors, not employees. Since your income is highly dependent on sales commissions, you must excel at sales. Responsibilities • Provide personalized travel advice and recommendations based on clients' preferences and budgets., • Plan and organize itineraries, including flights, accommodations, activities, and transportation., • Assist clients with booking travel arrangements, ensuring accuracy and compliance with their requests., • Maintain strong relationships with clients through effective communication and follow-up., • Stay updated on industry trends, destinations, and travel regulations to provide informed recommendations., • Handle any issues or changes that arise during the travel process promptly and professionally., • Collaborate with hotels and hospitality partners to secure the best options for clients.Experience, • Minimum 5 years proven sales experience, preferably within the travel or luxury retail industry., • Strong knowledge of travel planning processes, including familiarity with booking systems and tools., • Excellent communication skills with a focus on building rapport with clients., • Ability to work independently as well as part of a team in a fast-paced environment., • Computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft OfficeRequirements, • A college degree is required., • You must be able to pass a comprehensive criminal background check.We are an Equal Opportunity Employer. This is a remote position.

Job Description The Amenities Attendant is a hospitality position responsible for maintaining a safe and clean aquatic recreational area for guests or residents and/or other amenity or common areas under the supervision of the Maintenance Supervisor, Property Manager or General Manager. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Welcome and Greet residents., • Answer phones and schedule services for residents., • Maintain inventory of spa supplies, organize and report when additional supplies are needed., • Ensure that the pool vendor is properly cleaning the jacuzzi in both men and women spa areas., • Ensure that massage rooms are clean and prepared after and after usage., • Determine improvements to spa areas and share suggestions with management., • Wash, dry, fold, and prepare towels for use. Make sure towels are set our timely and picked up regularly so that there are no messes left in the spa or pool areas., • Prepare iced fruit water every morning, and ensure that ice and water are replenished as needed., • Maintain the gym areas organized. Rack weights, place equipment where it needs to be, dispose of trash., • Clean machines regularly and ensure that they are deep cleaned by helping staff do so biweekly., • Ensure all gym mirrors are clean at all times., • Report any damages to equipment to the gym equipment company and schedule their repairs immediately., • Assist in efforts to improve the services at the amenities level, special events and special projects., • Prepare fruit water and towel service display at the pool area every Saturday and Sunday morning no later than 9:30am. Replenish fruit water and towels regularly throughout the day, and pick up used towels to wash upon same visit., • Assist in organizing the pool chairs as needed., • Ensuring residents are complying with Association Rules and Regulations;, • Report any malfunction immediately to Supervisor;, • Remove trash from garbage bins in bathrooms and pool deck as needed;, • Complete daily check list of groundskeeping items of the pool deck, resident room, theatre room, etc. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. This position will require long periods of standing and walking, as well as working outdoors. Ability to follow oral and written instructions Position Type/Expected Hours of Work This is is a non-exempt (hourly) position. Days and hours will be determined by the property manager or department supervisor. The schedule may change to accommodate the business needs of the property. English speaking required. Required Education and Experience • Prior experience in a related position., • Experience at a luxury property, club or hotel is strongly preferred;, • The ability to work in a busy, luxury, and fast-paced environment;, • The ability to convey a positive and “can-do” attitude at all times, including during high-stressful situations;, • Ability to communicate effectively with other staff;, • Must be able to work well with others as the role will require cooperation from other team members;, • High School Diploma or Equivalent;

Job Description The Amenities Attendant for the Floater Team is a hospitality position responsible for maintaining a safe and clean Pool, Beach, Fitness or other recreational area for guests or residents and/or other amenity or common areas under the supervision of the Maintenance Supervisor, Property Manager or General Manager. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Welcome and Greet residents., • Answer phones and schedule services for residents., • Maintain inventory of supplies, organize and report when additional supplies are needed., • Ensure that the pool vendor is properly doing their job and report any issues to management., • Determine improvements to recreational areas and share suggestions with management., • Wash, dry, fold, and prepare towels for use. Make sure towels are set our timely and picked up regularly so that there are no messes left in the recreational areas., • Prepare iced fruit water every morning and ensure that ice and water are replenished as needed., • When maintaining a fitness area; Rack weights, place equipment where it needs to be, dispose of trash., • Clean machines regularly and ensure that they are deep cleaned by helping staff do so biweekly., • Ensure all gym mirrors are clean at all times., • Report any damages to equipment to the gym equipment company and schedule their repairs immediately., • Assist in efforts to improve the services at the amenities level, special events and special projects., • Assist in organizing the pool and or beach chairs as needed., • Ensuring residents are complying with Association Rules and Regulations., • Report any malfunction immediately to Supervisor., • Remove trash from garbage bins in bathrooms, pool deck, and beach as needed., • Complete daily check list of groundskeeping items of the pool deck and other recreational areas as needed. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. This position will require long periods of standing and walking, as well as working outdoors. Ability to follow oral and written instructions Position Type/Expected Hours of Work This is a non-exempt (hourly) position. Days and hours will be determined by each property manager or department supervisor. The schedule may change to accommodate the business needs of the properties in the Floater Region. English speaking required. Required Education and Experience • Prior experience in a related position., • Experience at a luxury property, club or hotel is strongly preferred;, • The ability to work in a busy, luxury, and fast-paced environment;, • The ability to convey a positive and “can-do” attitude at all times, including during high-stressful situations;, • Ability to communicate effectively with other staff;, • Must be able to work well with others as the role will require cooperation from other team members;, • High School Diploma or Equivalent;

Job Description Are you a hospitality professional with experience in customer services and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Deli Attendant. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. $2.000 Hiring Bonus Primary Responsibilities: 1. Perform opening and closing procedures as assigned by manager., 2. Maintain stock and inventory control., 3. Provide customers with assistance in a professional and timely manner., 4. Maintain cleanliness and organization of store and all working areas., 5. Prepare food items for customers., 6. Maintain a customer service mentality at all times., 7. Perform additional duties as assigned. Position Requirements: • Must be able to stand for lengthy periods. Education/Experience: • High School Diploma is required., • Must have knowledge of retail sales food preparation and Food equipment/preparation., • Must have excellent "front of house" communication skills. Working Conditions: • Guest ordering counter., • Indoors Equal employment opportunity - Drug-Free Workplace

Comprehensive understanding of digital marketing strategies and tactics, experience working closely with brand Digital Marketing teams. Seven years hospitality, sales, and marketing experience in a high volume and luxury hotel or resort. Loews Miami Beach Hotel Sales & Marketing Executive.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. SUMMARY: The Pastry Cooks responsibilities include preparing quality pastry items such as breakfast items, desserts, breads, ice creams, sorbets, creams, simple syrups, amenities, displays/centerpieces and special request items. JOB DESCRIPTION RESPONSIBILITIES: • Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely, • Maintain and strictly abide by state sanitation/health regulations and hotel requirements, • Meet with the Executive Chef to review assignments, anticipated business levels, changes and other information pertinent to the job performance., • Inspect the cleanliness and working conditions of all tools, equipment and supplies, • Check production schedule and par, • Establish priority items for the day, • Prepare all menu items following recipes and yield guides, according to departmental standards. SKILLS AND QUALIFICATIONS • Ability to stand on your feet for several hours, • High School diploma or equivalent vocational training certificate, • Certification of culinary training or apprenticeship preferred., • Demonstrates adequate pastry skills and operations, • Communication, • Teamwork Oriented, • Maintains a Good Energy Level, • Thorough and Organized, • Professional, • Punctual REQUIREMENTS/QUALIFICATIONS: • 1 year Proven experience working as a Pastry cook in a high-volume establishment., • Good knowledge of French pastry techniques, • College degree/Culinary school degree preferred, but not necessary., • Must have computer knowledge (Excel, Windows, POS, etc.), • Great Communication Skills, • Excellent knife skills.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott I

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges, and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River (opened June 2024), and MM, a Membership Community. Upcoming projects include NOORA and Claudie (scheduled for fall 2024), AVA’s second location in Coconut Grove (2025), and HONŌ Japanese Steakhouse (2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. SUMMARY: The Pastry Cooks responsibilities include preparing quality pastry items such as breakfast items, desserts, breads, ice creams, sorbets, creams, simple syrups, amenities, displays/centerpieces and special request items. JOB DESCRIPTION RESPONSIBILITIES: • Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely, • Maintain and strictly abide by state sanitation/health regulations and hotel requirements, • Meet with the Executive Chef to review assignments, anticipated business levels, changes and other information pertinent to the job performance., • Inspect the cleanliness and working conditions of all tools, equipment and supplies, • Check production schedule and par, • Establish priority items for the day, • Prepare all menu items following recipes and yield guides, according to departmental standards. SKILLS AND QUALIFICATIONS • Ability to stand on your feet for several hours, • High School diploma or equivalent vocational training certificate, • Certification of culinary training or apprenticeship preferred., • Demonstrates adequate pastry skills and operations, • Communication, • Teamwork Oriented, • Maintains a Good Energy Level, • Thorough and Organized, • Professional, • Punctual REQUIREMENTS/QUALIFICATIONS: • 1 year Proven experience working as a Pastry cook in a high-volume establishment., • Good knowledge of French pastry techniques, • College degree/Culinary school degree preferred, but not necessary., • Must have computer knowledge (Excel, Windows, POS, etc.), • Great Communication Skills, • Excellent knife skills.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott I

The Reservations Sales Specialist position is responsible for selling a cluster of South Florida luxury hotels including Four Seasons Resort Palm Beach, Four Seasons Hotel and Residences at The Surf Club and Four Seasons Hotel and Residences Fort Lauderdale. The Reservations Sales Specialist is an e

FLATS - Brickell Park General Manager is responsible for leading all operational aspects of a luxury condo-hotel property in Miami, ensuring an exceptional experience for employees, hotel guests, residential owners, and brand partners.This role requires a problem-solver mindset and service-oriented

Nobu Hotel Miami Beach is an upscale hotel located in the heart of Miami Beach, known for its world-class amenities, luxurious accommodations, and renowned dining experiences. Joining the team at Nobu Hotel Miami Beach presents a unique opportunity to be part of a renowned luxury hotel brand that em

Job Description Join the Carillon Miami Wellness Resort team as a Security Supervisor, where you'll ensure the safety of our guests, residents, and staff while leading a dedicated team of security professionals. If you are detail-oriented with a passion for safety and leadership, this is your opportunity to make an impact in a luxury resort environment! I. Job Summary Perform Carillon Miami Wellness Resort security duties and procedures to ensure the safety and security of guests, residents, employees, and the property as well as the property assets. II. Essential Job Functions · Assumes Duties of the Security Manager in his/her absence. · Ensure all safety and security personnel perform their duties following Carillon policies and procedures, and as instructed by the Director of Safety & Security, Assistant Director of Safety & Security, and Security Manager. · Develops and administers the work schedule for the security staff. · Conducts and oversees training of all new security officers as well as ongoing training requirements for current security officers. · Oversees the Security Key Control program, Key watcher, and property access control system (SALTO PROACCESS SPACE). · Ensure accurate input and purging of Lost & Found Items in MS SHIFT. · Arranges for and conducts monthly safety trainings as required for Carillon Miami Wellness Resort. Additionally, department-specific safety & security monthly topics. · Review security and safety reports for completeness and accuracy; distributes reports to other departments as required. · Prepares and forwards reports as requested by the Director of Safety & Security, the Assistant Director of Safety & Security, and the Security Manager. · Assist in completing payroll documentation. · Investigate security and safety incidents, including guest, resident, and employee interviews as necessary, document, and findings. · Coach & Counsel Security staff when necessary. · Ensures cleanliness and excellent condition of equipment and work area. · Ensure property patrols are conducted as required. · Assist Carillon management when required. · Maintains accurate records and conducts department materials inventories when necessary. · Report and document any observed or known safety hazards, conditions, or unsafe practices and procedures to management immediately. · Other duties as assigned. III. Education, Experience, and Skill Requirements · High School Diploma or equivalent, plus 2 years of security and safety experience, or equivalent combination of education and experience, in a Hotel / Resort environment. · Ability to develop and maintain good working relationships with all levels of Carillon Miami staff, vendors, guests, residents, and government agencies. · Excellent customer service and positive interpersonal skills. · Good verbal and written communication skills. · Proficiency in Microsoft Word, Excel, and Outlook. · Strong analytical and problem-solving abilities. · Good judgment and the ability to maintain confidentiality are critical. · Ability to effectively handle multiple tasks simultaneously with frequent interruptions. · Ability to grasp, list, and /or carry or otherwise move goods weighing a maximum of 200 lbs and sufficient manual dexterity in hands. · Strong organizational skills and attention to detail. · Ability to handle stressful situations and be able to prevent and/or handle emergency situations. · Be able to work a flexible schedule if required, including weekends and holidays. Certifications / Licenses- Required or Able to Obtain · CPR / First Aid AED certification · Class D Security License Carillon Miami Wellness Resort is an Equal Opportunity Employer

Job Description Anticipate the personal needs of residents and execute all requests in a timely fashion. Be instrumental in creating a luxury environment and executing five-star service exceeding expectations in customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * • Acts as the owner/resident’s liaison between all aspects of the association., • Respect all owner/residents’ privacy, information, perspective, priorities, times, and resources., • Maintain a warm and friendly demeanor at all times., • Attends to owner/resident’s personal and domestic needs including, but not limited to: Escort to and from the unit; attending to (carrying) the owner/resident/resident’s belongings, if needed/requested., • Preparation of unit for owner/resident arrival this includes stocking any groceries the owner/resident arranged to have delivered to the property and if approved by owner/resident, conduct a Unit Wellness Check., • Service the owner/residents and guests with beverage requests in the Grand Lobby., • Make reservations for dining, events or similar, ensuring that all necessary information is recorded properly, if requested., • Call and confirm reservations for special events, dining, youth activities, spa, fitness, and any other needed follow up for any events, if requested., • Arrange for special requests for owner/resident, to include airline reservations, ground transportation, hotel accommodations, tickets to major events, golf outings, tours, ordering and delivery of flowers and baskets, and any other services that would accommodate the owner/resident’s needs, if requested., • Resolve all owner/residents’ concerns promptly. If unable report to management immediately for assistance., • Conduct all services for the association as an ambassador - with integrity and in a professional manner at all times, • Approach all encounters with residents, guests, and fellow employees in a gracious, attentive, courteous, and service-oriented manner., • Establish relationships with local merchants and service providers as needed., • Take part in maintaining a clean working environment., • Maintain regular attendance in compliance with KWPM’s standards, as required by the employee handbook, scheduling, which will vary according to the needs of the Association., • Maintain the highest standards of personal appearance and grooming, which include but not limited to, wearing proper attire and approved uniform., • Maintain professional relationship with residents and guests- directly responsible for owner/resident satisfaction., • Maintain a clean and organized working environment- the Butler provides a lasting impression to all guests and residents of the Association., • Provides quality service to residents and guests. Employee reports directly to the Manager of Operations or in their absence directly to the Assistant General Manager of the community. Competencies Positive attitude and good communication skills, with excellent grooming standards. Commitment to delivering a high level of customer service. Flexibility to respond to a variety of different work situations and ability to work on your own. Work Environment The work environment will be indoors and outdoors, depending on the needs of the guest. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 40 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work This is a full-time non-exempt position, average 40 hours a week. Will be required to come in for emergency situations. This schedule may change to accommodate the business needs of the property. Required Education and Experience • Previous working experience as a Butler or Assistant Butler; minimum 3 years of experience., • Working knowledge with computers and software used in an office environment., • Must be able to communicate well and convey information and ideas clearly., • Must be creative and enjoy creating a luxury lifestyle that is fun and safe for residents. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. KW Property Management & Consulting is a drug-free workplace. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description Are you a hospitality professional with experience in Spas and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Spa Concierge. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. $2.000 hiring bonus SPA CONCIERGE Position Summary The Spa and Salon Front Desks are the main information centers for the department. The Spa Concierge assumes all the responsibilities that come with these areas. This position creates a member/guest’s first and last impression of the Spa. A Spa Concierge handles each guest/member's request for Spa, Fitness, Salon, and Retail Services. His/her primary function is to ensure that all members/guests are greeted, and personally checked in and out of the Spa courteously, efficiently, and accurately. This position is also responsible for scheduling services via the appointment booking system; answering and routing phone calls, selling merchandise, and point of sale settlements. In accordance with Fisher Island Club’s philosophy, all team members work together sharing a common goal of a successful and innovative club. Team members are to demonstrate integrity, fairness, and honesty. These are the core values that we will live by in our daily interaction with all our external and internal members, guests, and customers. Nature and Scope: • The incumbent reports directly to the Assistant Spa Director. The major thrust of the position is to create a warm and professional welcome and ensure that members/guests feel comfortable with their visit to the Spa. Duties and Responsibilities: • Support the club’s philosophy and culture daily to ensure member/guest satisfaction., • Ensure that a high standard of service is maintained throughout the spa, as detailed in Club and Department standard operating procedures, as well as the Forbes and Leading Hotels of the World standards., • Assist in the operations of the entire spa department as required:, • Front Desk, • Spa Retail Area, • Relaxation & Locker Areas, • Prep Area, • Fitness areas, • Treatment Rooms, • Salon, • Represent the first impression, ensuring a warm and friendly welcome and check-in experience to all members/guests always, confirming membership status and good standing. Use the member/guest name appropriately and communicate it to colleagues and managers so that they can use it as well., • Assist in the smooth flow of the member/guest’s journey throughout the visit., • Give guided tours of the Spa when needed and offer return members/guests proper recognition. Aim to give members/guests the best possible service and make each member/guest feel important. The interest of each member/guest is of paramount importance., • Provide members/guests with information regarding the Spa's facilities, programs, and services. Guide members/guests through the booking process offering a personalized experience and customized recommendations by sharing knowledge of spa services., • Schedule services using the appointment booking system following all booking operating procedures. Organize appointment scheduling to maximize the use of time and profitability whilst ensuring that the member's/guests’ needs are of first importance. Proactively record guest preferences and anticipate needs, helping with any reservation even if it does not pertain to the Spa. Communicate other necessary guest information with colleagues (i.e.: Birthdays, Anniversaries, Special requests.), • Inform Management of member/guest grievances. Handle member/guest complaints in accordance with our member/guest resolution policy. Take ownership and provide satisfaction and assurance to them that you will bring the issue to Management. If Management is unavailable, address problems in a courteous manner., • Assist guests in the Retail and ring-up sales. Ensure that the reception and retail area is always tidy, clean, and fully always stocked., • Process all vouchers including training and classes as well as spa services through the spa software., • Check members/guests out of the Spa ensuring services have been accurately settled., • Answer/address all correspondence in a timely manner, including emails and voicemails. Handle member/guest comments and concerns in a timely and appropriate manner, consulting a member of the leadership team when necessary and following an appropriate and expected handover to coworkers when tasks are not completed., • Monitor and change the music on the master sound system as it pertains to the spa areas., • Run daily usage reports off the appointment booking software and submit them to Supervisor via daily reports., • Assist Therapists in room assignments., • Report any dysfunctional equipment to Spa MOD., • Maintain inventory of supplies for the operations of the spa reception as per the inventory calendar., • Attend daily, weekly, and monthly spa meetings as well as all training courses deemed necessary/mandatory., • Will be expected to assist with various demonstrations, events, and training., • At the close of your shift, inform the next shift of any pertinent information relative to operations and Member services., • If you are on the closing shift, complete all closing shift duties., • If you are on the opening shift, complete all opening shift duties., • Maintain a high standard of appearance and personal hygiene in accordance with the employee handbook and spa-specific grooming guidelines. Make sure the uniform is immaculate. Appearance should be professional with minimal jewelry, conservative hair, and nail style and a nametag is worn., • During your employment, other positions, duties, and responsibilities may be assigned to you from time to time., • Always demonstrate a professional attitude, particularly regarding punctuality, appearance, and general manner., • Prepare gift certificates and gift packaging. Success Criteria A successful candidate for this position should excel at: • Creating memorable and comforting experiences, • Emotional intelligence, • Proper grooming standards, • Strong multitasking and organizational skills, • Friendly and warm personality with good communication skills, • Keeping up to date with spa trends, • Creating an example of themselves with excellence., • Proactive, Team Player, Problem Solver, • Passionate about hospitality and customer service driven, • Must have a professional appearance and good hygiene, • Respect for all co-workers and guests, • Pride in your work by creating positive energy, excitement, and fun, • Demonstrate positive behaviors, smiling, being polite and courteous Experience and Education Required • High School Degree and/or GED required., • Prior club, hotel, spa, and hospitality experience desired., • The prior front desk is highly desirable, including working with a computerized point of sale and/or reservations system., • Two to three years related experience and/or training, or equivalent combination of education and experience. Skills Required • Reading, writing, and oral proficiency in the English language., • Must be willing to work a flexible schedule to accommodate the Spa’s needs., • Must be self-motivated., • Must be able to work efficiently under pressure., • Must work in a safe, prudent, and organized manner., • Must have mathematical skills and a technical aptitude., • Knowledge of the club/hotel and/or spa industry., • Must have basic knowledge of computer programs including Microsoft Excel, Word, & Internet applications., • Must have a commitment to follow all policies and procedures as they relate to the Spa and Club., • Must be able to relate to all levels of management and colleagues., • Must have excellent interpersonal and communication skills., • Must be open to learning about treatments and concepts that derive from other cultures., • Must be professional, energetic, enthusiastic, cooperative, and always have a friendly disposition., • Must be punctual and reliable., • Have an aptitude to work in a very busy environment including phones, clients, and staff as needed., • Must be willing to attend all mandatory training to further spa skills., • Consistent attention to detail in delivering the Fisher Island experience., • Ability to multi-task and maintain grace while under pressure., • Must have knowledge of spa services and products offered., • Juggle and balance the needs of the organization., • Consistently strive for a higher level of achievement both personally and professionally., • The ability to upsell services, recommend products and assure member/guest satisfaction., • Must be willing to be proactive, take initiative, and be held accountable when dealing with members/guests., • Must be comfortable with accounting documentation at the close of shift and be held accountable. Licenses or Certifications No licenses or certifications are required. Working Conditions: • Work is performed inside most of the time, and will require some outdoor activity, • Ability to work odd hours and on weekends and holidays, • Ability to work under pressure and handle stress READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity - Drug-Free Workplace

Job DescriptionJob Title: Butler/Bellman Department: Front Office Reports To: Guest Relations Manager / Front Office Manager FLSA Status: Non-Exempt POSITION SUMMARY: The Butler plays a key role in delivering a seamless, refined, and highly personalized guest experience. This role supports Forbes Travel Guide standards through anticipatory service, professional discretion, and exceptional attention to detail. The Butler acts as a liaison between the guest and our hotel departments to ensure every aspect of the stay exceeds expectations. The Butler must take proactive steps to curate a luxury hospitality experience in alignment with Forbes Standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Serves as the first point of contact with our guests when they arrive to Mr. C., • Welcomes all guests by name to our property, thoughtfully assists with their luggage., • Provide hotel orientation and room feature demonstrations upon arrival, aligning with Forbes standards., • Safely transport guest luggage to and from rooms and/or vehicles., • Maintain cleanliness and presentation of the lobby, bell stand, and storage rooms., • Coordinate personalized guest amenities, including welcome notes, in-room gifts, floral arrangements, specialty food and beverage items, and celebratory touches, ensuring accurate and timely delivery., • Actively engage in public areas to delight guests, anticipate needs, and coordinate any request needed., • Assist guests with unpacking and packing services upon request., • Assist with or manage personal guest requests such as laundry, pressing, shoe care, transportation, or dining/spa arrangements; coordinating with Supervisor as needed., • Ensure all guest preferences and service interactions are properly documented and communicated for future stays., • Provide support to the Guest Relations Manager in guest recognition, VIP tracking, and amenity planning., • Always uphold a polished appearance and professional and pleasant demeanor, adhering to Forbes service standards and hotel grooming guidelines., • Minimum 1–2 years of luxury hospitality experience, preferably in front office, guest relations, or butler services., • Strong working knowledge of Forbes Travel Guide service standards preferred., • Excellent interpersonal, communication, and organizational skills., • High level of etiquette, discretion, professionalism, and emotional intelligence., • Ability to multitask in a fast-paced environment while maintaining a calm and gracious demeanor., • Ability to work independently and handle confidential information with discretion., • Must be fluent in English and Spanish, • Must be available to work flexible shifts including evenings, weekends, and holidays., • On-call availability may be required for VIP guest arrivals.________________________________________ EDUCATION AND CERTIFICATIONS: • High School Diploma or equivalent required., • Degree in Hospitality Management or related field preferred., • Formal butler, etiquette, or Forbes service training is a strong advantage.________________________________________ PHYSICAL REQUIREMENTS: • Ability to stand and walk for extended periods., • Ability to lift, push, or pull up to 25 pounds., • Frequent bending, kneeling, reaching, and lifting of guest belongings or amenities.________________________________________ INTENT AND FUNCTION OF JOB DESCRIPTIONS: All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer. Powered by JazzHR wlXWDeqAYm

We are looking for an Executive Sous Chef for this luxury property.

We are seeking a Vice President of Food & Beverage for our Iconic Luxury Hotel! If you have previous experience as a VP of F&B in a large, high-volume luxury resort setting - Then we want to meet you! VP of F&B Responsibilities:Control of Food, Bever Vice President, Beverage, Hotel, President, Food,

One of Miami' s Top Luxury hotels is in need of a VIP Services Manager! If you love meeting high-profile clients, exceeding client expectations, and going above and beyond THEN WE WANT TO MEET YOU! Strong attention to detail and desire to WOW is high VIP, Manager, Hotel, Service, Staffing, Retail.

The Harry Soffer Sous Chef supervises the Harry Soffer kitchen to ensure a consistent, high quality product is produced. Assists Chef de Cuisine with all kitchen operations and preparation. Position Requirements Three plus years Sous Chef experience in quantity food production, in a luxury hotel or

Job Description Job Description – Executive Chef Position: Executive Chef (Path to Culinary Director) Location: Miami, FL – Design District Compensation: $150K – $180K + Profit Sharing + Benefits About the Role A highly anticipated luxury hotel rebrand in Miami’s vibrant Design District is seeking an Executive Chef to lead the culinary vision for a multi-outlet hospitality program. This is a hands-on, leadership-driven role responsible for overseeing menu development, operational strategy, and team growth, with a clear path to transition into a Culinary Director position as the property evolves. Key Responsibilities: • Lead culinary operations across 4–5 F&B outlets, 3 pools, and in-room dining, • Design and execute 10 diverse menus highlighting Mediterranean, Guatemalan, and coastal influences, • Oversee pre-opening initiatives including concept development, staffing, SOP creation, and vendor onboarding, • Establish centralized prep systems and streamlined workflows for operational efficiency, • Manage P&L performance, menu engineering, food cost controls, and forecasting, • Build and mentor a high-performing team of 6 salaried chefs and 20+ hourly BOH employees, • Partner closely with the F&B Director to deliver a seamless guest experience Ideal Candidate Profile: • Proven track record in luxury hotels or resort-style operations, • Expertise in multi-outlet culinary programs and menu innovation, • Creative, globally inspired culinary perspective, • Tech-forward approach; experience with systems like Craftable a plus, • Operationally disciplined with strong financial and cost-management acumen, • Hands-on leader with the ability to mentor and inspire diverse teams Why This Opportunity: This is a rare chance to shape the culinary identity of one of Miami’s most exciting luxury hospitality concepts, working alongside a forward-thinking leadership team in an environment built for creativity, growth, and innovation.

Job DescriptionCompany Description We are looking for a Membership Coordinator to join the re-opening of the famed Delano Miami Beach. Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season. Job Description Under the general guidance of the Director of Membership, the Membership Coordinator supports the daily operations and administrative functions of the Members’ Club. This role is instrumental in ensuring a seamless and elevated experience for both prospective and current members, while upholding the brand’s standards of refinement, exclusivity, and cultural relevance. The Membership Coordinator assists with member communications, application processing, event support, and database management. As a key point of contact, this individual helps foster meaningful relationships with members and contributes to recruitment and retention efforts. The role also collaborates with internal departments to ensure all membership activities align with the hotel’s overall vision and service standards. YOUR KEY RESPONSIBILITIES: • Assisting in the creation of sales collateral, event logistics, and campaign support to attract and engage qualified members., • Supporting efforts to analyze market trends, member behavior, and competitor activity to keep membership offerings relevant and compelling., • Managing the administrative aspects of the membership application, approval, and onboarding processes, ensuring a seamless and discreet experience., • Maintaining accurate membership records, databases, and reports to support data driven decision making., • Supporting social media, email, and digital outreach initiatives in coordination with the Marketing team to promote membership offerings., • Providing excellent service to current and prospective members, serving as a knowledgeable and professional point of contact., • Assisting with the planning and execution of member events, and gathering feedback to improve overall satisfaction., • Collaborating with other departments to ensure member needs are met in alignment with Delano’s luxury service standards., • Assisting in vendor communication and coordination to ensure members have access to premium products and experiences within budget guidelines., • We recognize we are in the hospitality industry and that may require us to provide lateral service., • We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description [For best results, please ensure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] This is a full-time position (minimum 40 hours per week) that requires mostly weekdays, with some flexibility. The annual salary is $50,000. Previous hotel or concierge experience preferred. APPLY HERE- WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day as one of our site supervisors… As an NFC Amenity Site Supervisor, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Site Supervisors are the backbone of our operations, working alongside our area leadership team to manage and support the on-site staff. Ultimately, your priority is to make our residents feel at home by showing genuine sincerity and appreciation, and creating an environment of teamwork with your coworkers. Here are just a few other responsibilities you will have throughout your day: • You will ensure a smooth operation and service experience by effectively communicating with your team members, property management, and residents/guests., • Oversee employees’ schedules and assist with submitting payroll., • Inform the Area Director of any staffing needs., • Monitors and reviews daily employee performance, providing the necessary support or training as needed., • Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents., • Facilitate contractor arrivals and departures, as well as realtor, potential home buyer/renter visits., • Advise and remind residents and guests of any appropriate rules and regulations established by the property management., • Follow all property procedures for resident, guest, and vendor access., • Promptly answer and complete all resident requests, phone calls, questions, or concerns., • Look sharp in your supplied uniform. These are the qualities and attributes we're looking for in this position- • Front Desk Management, • Hospitality Management, • Outgoing Personality, • Teamwork, • Mentoring, • Detail-Oriented, • Proactive, • Scheduling, • Accuracy, • Training & Teaching Others, • Client Relationship Skills Check out our website at nfcam.com and join our Social Networks: Benefits • Weekly Pay!, • Paid Training., • A long list of discounts and benefits is available to all employees., • Cellphone and other reimbursements for some applicable positions., • State-required healthcare benefits are available to qualifying employees in applicable areas., • Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas., • Start earning generous paid time off as of your first day., • Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. #ZR INDNFC Company DescriptionSince 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between. The difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services. NFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.Since 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.\r\n\r\nThe difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services.\r\n\r\nNFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.

Job DescriptionCompany Description We are looking for a People & Culture Coordinator to join the re-opening of the famed Delano Miami Beach. Set to open its doors in early 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Job Description The People & Culture Coordinator plays a vital role in supporting the daily operations of the People & Culture Department, ensuring an engaging, organized, and welcoming environment that reflects our iconic brand and culture. This role provides support to the people and culture function as needed including administrative support, record keeping, file maintenance and system support. YOUR KEY RESPONSIBILITIES: • Serve as the first point of contact for all team member inquiries, providing a warm and professional approach., • Support the execution of engagement initiatives, celebrations, recognition programs, and community partnerships., • Assist in onboarding processes, ensuring each new team member’s first day reflects the Delano legacy., • Help organize monthly celebrations, recognition events, and communication campaigns., • Uphold and represent the Delano values in every interaction, fostering a culture of elegance, empathy, and excellence., • Partner with the Director of People & Culture to continuously elevate the team member experience., • Support sustainability and social responsibility initiatives as part of the hotel’s ESG commitments., • Manage team member files and documentation in compliance with company standards and local laws., • Support payroll preparation through timesheet auditing, status updates, and related documentation., • Ensure HR systems and reports are kept up to date and accurate., • Assist in the preparation of departmental correspondence, forms, and internal communications., • Coordinate interview scheduling, candidate communication, and pre-employment documentation., • Support the full onboarding process, including preparation of offer letters, welcome packets, and orientation materials., • Maintain accurate recruitment tracking and applicant data., • Any other reasonable duties as assigned by the supervisor or manager, • We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional serviceQualifications SPECIFIC JOB KNOWLEDGE & SKILLS: • Minimum 1–2 years of experience in Human Resources experience in a hotel or a related industry., • Strong organizational and communication skills with a high attention to detail., • Proficiency in Microsoft Office Suite; experience with HRIS systems a plus., • Warm, professional demeanor with the ability to maintain confidentiality and discretion., • Passion for people, service, and creating meaningful connections., • Ability to be resourceful, creative, prioritize, delegate and maintain flexibility, • Ability to spend extended lengths of time viewing a computer screen, • Ability to multitask, work in a fast-paced environment and have a high-level attention to detail and meet tight deadlines, • Maintain positive and productive working relationships with other team members and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift, • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations, excellent problem resolution skills, • Ability to work early mornings, afternoons, and evenings, weekends and holidays as needed, • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak and understand English, • Must be able to work inside and outside at all times of the year as needed, based upon business volumes Additional Information What’s in it for you… • The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand., • The chance to challenge the norm and work in an environment that is both creative and rewarding., • Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.

Job Description Position: Director of Rooms Level: Division Head Location: Shipboard (Luxury Yacht Environment) Reports to: General Manager (Yacht-based) Summary: The Director of Rooms is responsible for leading and overseeing all aspects of the Guest Services and Rooms Divisions onboard, including Spa, Housekeeping, Front Office, Boutique, and KFAS. This role is a key member of the ship’s Hotel Leadership Team, contributing to strategic and operational decisions to uphold the highest standards of luxury hospitality and guest satisfaction. Key Responsibilities: Operational Leadership * Lead the Hotel Leadership Team, actively participating in strategic planning and decision-making * Directly supervise all Heads of Departments within the Rooms Division * Oversee daily operations, ensuring all guest services and facilities meet quality, safety, and service standards * Conduct regular inspections of housekeeping and public areas * Handle guest concerns and special requests with discretion and professionalism * Develop relationships with repeat guests and VIPs to ensure personalized service delivery * Collaborate with shoreside Sales & Marketing to drive occupancy and revenue goals * Prepare forecasts and assist in business planning for guest services and rooms operations * Ensure clear communication and follow-up on all guest or crew needs and incidents Financial & Administrative * Maintain and manage the division’s annual operating budget * Monitor and control labor and operational expenses including supplies and equipment * Ensure all financial goals for the division and yacht are met or exceeded * Maintain relationships with retail vendors and concessions as part of boutique oversight Quality Assurance & Compliance * Uphold and enforce the highest standards of hygiene, safety, and FSY service culture * Ensure compliance with international maritime regulations and hospitality protocols * Monitor service delivery and implement enhancements based on guest feedback People Management & Development * Foster a positive, collaborative work environment * Promote employee development through training, performance management, and career pathing * Build strong working relationships with all department heads and crew * Support programs that promote staff well-being and operational excellence Strategic & Guest-Focused Thinking * Anticipate guest needs and industry trends, proactively implementing innovations to enhance the guest experience * Lead initiatives that elevate service delivery across all rooms and guest services functions * Engage directly with VIP guests, groups, and returning clientele to offer curated services Qualifications & Requirements: Education: * Diploma in Hospitality Management or equivalent combination of education and experience Experience: * Must have a minimum 5–7 years shipboard operational management roles in luxury setting or cruise line experience * Deep understanding of Rooms Division operations and guest service excellence * Fluent in English; additional language skills preferred * Proficiency in Microsoft Office and hotel management systems * Exceptional communication, leadership, and organizational skills * Strong business acumen including budgeting, forecasting, and revenue management * Able to work independently, manage multiple priorities, and lead under pressure * Demonstrated ability to resolve guest complaints diplomatically and effectively * Flexibility and adaptability in a dynamic shipboard environment Computer Skills: * Proficient in MS Office (Word, Excel, PowerPoint, Outlook) * Experienced in hotel management software systems Travel Requirements: * Willingness and ability to live and work onboard for extended periods * Available to travel internationally as required by the ship’s itinerary

Job Description Our Premier client is looking for an Assistant Front Office Manager for a Five Star Hotel in Charleston, SC. The primary role of the Assistant Front Office Manager position is supervising all front office staff while providing efficient, friendly, and excellent customer service at all times; maintaining a clean, professional, top-quality Front Office in accordance with hotel standards. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE. DUTIES & RESPONSIBILITIES * Assist Front Office Manager in overseeing and supervising all Front Desk Agents, PBX operators, concierge, door staff, valets, and bell staff to ensure orderly workflow, maximum service to all guests and that hotel standard are being maintained. * Assist in supervising Front Office, Reservations, and PBX colleagues; interview, hire, and train new colleagues, and conduct performance reviews. * Provide a strong sense of arrival and welcome; greet all guests in a friendly, warm, and efficient manner, introduce guests personally to front desk agents. * Assist with luggage and storage concerns. * Anticipate and handle guest issues and concerns. * Escort VIP’s to rooms whenever possible. * Manage the traffic flow, both human and vehicular; help to direct guest service manpower to the appropriate area to ensure attentive coverage, in the circle, at the door, and in the lobby. * Ensure the cleanliness and tidiness of the lobby areas, the motor entrance and circle, front desk, bell stand, and bell closest, keeping them all in peak shape. * Coach and council bell, door, front desk, and PBX staff to correct any inappropriate behavior or sub-standard performance. * Approve breaks, leaving times, etc. Approve town car usage. Supervise room deliveries. * Assign duties for shifts; assist in opening and closing of shifts. * Observe standard for the department in image, appearance, and grooming; properly represent the company and the profession to outside organization. * Ensure operations proceed smoothly in conjunction with arrivals/departures and occupancy level of the hotel. * Coordinate and remain in close communication with the Director of Rooms, group coordinators, and reservations and housekeeping departments. * Review and analyze daily balance summaries, current room status reports and incoming arrival reports. * Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed. REQUIRED SKILLS & EXPERIENCE: * Understanding of the luxury & quality environment. * College or Vocational Degree required. * Minimum three years’ experience in the Front Office of a Four or Five Star and/or Four – Five Diamond hotel with 300+ rooms, with two years of progressive management experience. * Regularly required to stand, walk, talk, and hear. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job: * Must be able to lift equipment, supplies, etc. of at least 30 pounds. * Must be able to resolve problems, handle conflict, and make effective decisions under pressure. * The role may require extended periods of time on your feet, especially during peak hotel hours or events. * Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities. * Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: Assistant General Manager is responsible for the MILA Lounge & member’s nightlife program located on MILA 2nd Floor. This role is responsible for the nightlife element and reports directly into the GM. RESPONSIBILITIES: • Control day-to-day operations by scheduling labor, ordering supplies, and developing the restaurant team., • Manage and train MILA Lounge Team., • Ensure Occupational Safety and health Act, local health and safety codes, and company safety and security policy are met., • Control Profit & Loss (i.e., Budget attainment) by following cash control/ security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions., • Recruit, interview, and hire team FOH; conduct performance review, take discipline action, motivate, and train., • Ensure maintenance of equipment, facility, and grounds using a Preventive Maintenance plan based on company standard., • Ensure food quality and 100% customer satisfaction for fine dining MM restaurant., • Ensure complete and timely execution of corporate & marketing programs., • Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team., • Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with guests and members; build loyalty and face/name recognition., • Provide sound resolution(s) to guest complaints with poise and professionalism., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels), • Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback., • Maintain highest level of safety, security, sanitation, and cleanliness of facility., • Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills., • Sound decision making capability while protecting the restaurant/Company in instances of urgency., • Assist in conducting quarterly restaurant staff evaluations., • Control cash, credit, and other receipts by following company cash handling/reconciliation procedures., • Work in collaboration with Human Resources, Payroll, and other Corporate Departments. Requirements/Qualifications: • A minimum of 5 years previous experience as an AGM in a luxury, high volume, cocktail bar/lounge venue setting., • Bachelor’s degree in business administration, hotel & restaurant administration or related field of study or any equivalent combination of education and/or experience is required., • Understands nightlife component inclusive of music, craft cocktails, and member relations., • Must be detail oriented and possess effective communication and written skills., • State compliant food handling certificate, • Work collaboratively with Human Resources on coaching and Learning & Development opportunities., • Ability to multi-task., • Must be a team player., • Self-motivated and performance driven., • Punctuality and regular and reliable attendance., • Effective communication, written and interpersonal skills., • Time management skills., • Maintain confidentiality of company information and recipe data Physical Demands And Work Environment: • General office assignments-(typing), which lends itself to repetitive motion., • Be able to reach, bend, stoop and frequently lift to 50 pounds., • Ability to stand majority of shift in a loud (music) setting.

Job Description Job Summary: We are looking for an experienced Director of Hotel Operations to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority. It is the MICCO way. Miccosukee Casino & Resort is expanding, with completed projects including a new Smoking Room & Bar, a High Limit Slots area, and a VIP Lounge, all designed to enhance the guest experience. Future plans include a lazy river and water park, an over 2,000 capacity entertainment venue, and renovated hotel rooms to become a top South Florida destination. We are proud to be recognized for both our workplace culture and guest experience. Miccosukee Casino & Resort has been awarded the 2023 Miami-Dade Favorites Gold Award for Best Casino, named Miami New Times’ Best of Miami Winner in 2024, and recognized as a USA Today Top Workplace in both 2024 and 2025. We are seeking passionate, service-oriented individuals to join our exceptional team. If you’re ready to grow with us while enjoying competitive compensation, great benefits, and a fun work environment, we look forward to meeting you! Qualifications • Bachelor’s degree in Hospitality Management, Business Administration, or a related field; Master’s preferred., • Minimum of 10 years of progressive hotel operations experience, with at least 5 years in a senior leadership role within a luxury hotel or resort., • Proven ability to lead diverse operational teams and manage large-scale hotel functions with a focus on guest satisfaction., • Strong financial acumen, budget management, and revenue optimization experience., • Exceptional interpersonal, leadership, and communication skills., • Proficient in hotel property management systems (e.g., Opera)., • Be able to work indoors and be exposed to various environmental contaminants including smoke, • Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives, • Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner, • Must be able to address stressful situations with clients with dignity and the utmost tact and politeness Responsibilities The Director of Hotel Operations is a strategic and hands-on leader responsible for overseeing the daily operations of key hotel departments including Housekeeping, Front Desk, Revenue Management, Transportation Services, and Pool Operations. This role ensures the highest standards of guest satisfaction, operational efficiency, and profitability are met across all touchpoints, while upholding the service excellence expected of a luxury property. • This position requires a seasoned hospitality professional with a minimum of 10 years of progressive experience in luxury hotel operations, proven leadership, and a passion for delivering exceptional guest experiences., • Direct and coordinate the activities of Housekeeping, Front Office, Pool, Transportation, and Revenue., • Ensure seamless interdepartmental collaboration to deliver a consistent and elevated guest experience., • Maintain a visible presence across the property to engage with guests and employees, promptly addressing any issues., • Uphold the highest standards of luxury service and cleanliness throughout the property., • Monitor guest feedback and implement improvement strategies to enhance satisfaction and loyalty., • Ensure consistent delivery of standards, operating procedures, and service protocols., • Work closely with the finance department to develop and achieve annual budgets, forecasts, and performance metrics., • Monitor labor costs, supply usage, and departmental expenses to ensure profitability., • Identify revenue opportunities and operational efficiencies to drive top-line growth and margin improvement., • Recruit, train, mentor, and evaluate department heads and staff, promoting a culture of accountability, respect, and excellence., • Implement training and succession plans to ensure staff readiness and retention., • Foster a collaborative, guest-focused, and results-driven work environment., • Partner with the General Manager and senior leadership to align operational goals with the casino and resort's strategic vision., • Oversee the implementation of initiatives that enhance operational performance, guest satisfaction, and brand positioning., • Lead service innovation, sustainability efforts, and technology enhancements within operational departments. This job description is not necessarily an exhaustive list of all responsibilities, skills, duties and requirements, efforts or working conditions association with this position. While this is intended to be an accurate reflection of the current tasks performed, management reserves the right to revise or require other commitments when circumstances prevail. All Miccosukee Casino & Resort Team Members are expected to conduct and carry themselves in a professional manner at all times and to observe the Company’s standards, work requirements and rules of conduct. The Casino & Resort will function seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill these demands While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision. While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. This is a smoking environment.

Job Description Position Summary General Manager is responsible for leading all operational aspects of a luxury condo-hotel property in Miami, ensuring an exceptional experience for employees, hotel guests, residential owners, and brand partners. This role requires a problem-solver mindset and service-oriented leader who can manage a unique operational model with multiple third-party partners, a tech-forward guest experience, and a high standard of hospitality. The property is the first of four projects in the pipeline, providing significant growth opportunities for the right person. Key Areas of Focus Leadership & Culture * Champion a collaborative, service-driven culture focused on delivering a best-in-class employee, guest, and owner experiences. Overall Operations & Partner Management * Oversee day-to-day property operations, ensuring brand standards are upheld across all guest-facing and back-of-house areas. * Act as the primary liaison between the management company and multiple third-party operators, including: * Food & Beverage Operator (ground floor restaurant integrated with lobby and co-working space). * Housekeeping Service Provider (guest rooms, residential units in rental program, and common areas). * Valet & Bell Services Provider. * Spa & Fitness Operator. * Conduct regular quality checks with third-party partners to ensure compliance with service standards, cleanliness, and operational excellence. * Foster collaborative relationships with employees and 3rd party partners to enhance the overall guest and resident experience. Technology & Guest Experience * Lead a tech-forward operational model utilizing web- and app-based PMS and communication systems. * Ensure smooth guest experiences with self-check-in/check-out, digital key access, and seamless app-based communication. * Monitor guest feedback from digital channels and ensure rapid, professional resolution of issues. * Maintain a high-touch hospitality culture despite tech-forward efficiencies. Owner Liaison & Residential Management * Serve as the primary point of contact for residential unit owners participating in the rental program. * Communicate regularly with owners regarding unit performance, revenue, and distribution of owner statements. * Coordinate with the management company and accounting to ensure accurate and timely reporting. * Support owner satisfaction by addressing concerns promptly and maintaining transparent communication. Financial Oversight * Collaborate with ownership and the management company to prepare and manage annual operating and capital budgets. * Monitor and analyze property performance, controlling costs while optimizing revenue streams. * Oversee and verify owner revenue distributions from the rental program. * Brand Standards & Quality Assurance * Working closely with Brand Leadership, to create and uphold brand identity and positioning in all areas of the property. * Ensure all guest touchpoints, both physical and digital, meet or exceed brand and ownership expectations. * Implement and monitor SOPs to ensure consistent service delivery across all third-party-managed outlets and services. Qualifications * Minimum of 5-7 years in hotel, hi-rise, or resort leadership, with experience managing third-party partnerships preferred. * Proven success in luxury or lifestyle hospitality operations. * Strong financial and analytical skills with experience managing P&L. * Tech-savvy, with experience in app-based hotel/residential operations and guest communication systems. * Bilingual (English/Spanish) required. * FL CAM license a plus. Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more. We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies. Our Services W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates. We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding. We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software. Our Expertise W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement, • Team Member Hotel Rates, other discounts, perks and more The Assistant General Manager - Specialty Restaurant is an enthusiastic and results-driven hospitality leader committed to delivering outstanding guest experiences. Working in a fast-paced, dynamic restaurant environment, this role offers an opportunity for proactive problem solvers to excel by maintaining the highest standards in both service and operations. As a leader, you will inspire and motivate your team through mentorship, coaching, and fostering a collaborative, positive workplace culture that drives success and enhances the guest experience Who You Are: • Approachable, decisive, and committed to continuous learning and improvement., • Possess strong leadership, organizational, and communication skills., • Excel at building relationships with guests, team members, and stakeholders., • Have a keen eye for operational efficiency and the ability to adapt to shifting priorities., • Support the General Manager in overseeing all aspects of fine dining restaurant operations., • Lead, train, and motivate the team to consistently deliver five-star service., • Manage schedules, budgets, inventory, and operational processes to maximize profitability., • Ensure compliance with health, safety, and company standards., • Collaborate with the culinary and beverage teams to deliver an exceptional dining experience., • A minimum of 3-5 years of leadership experience in fine dining or luxury hospitality., • Proven expertise in managing FOH operations, including service standards and staff training., • Strong financial acumen, with experience in budgeting, cost control, and P&L management., • Proficiency in restaurant management systems and technology tools., • Front-of-House (FOH) team members, including servers, hosts, bartenders, and bussers.

Job Description Are you a hospitality professional with experience in Hotel and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Club Accommodations Manager. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Currently Offering a 2K Hiring Bonus Summary: This position plays a key role in the daily interaction and direction of all the staff members. All tasks and assignments encompassing this position are to be performed to achieve the Departmental/Club operational goals and objectives at the highest level in support of the vision of Fisher Island Club. In accordance with Fisher Island Club’s philosophy, all team members work together sharing a common goal of a successful and innovative club. Team members are to demonstrate integrity, fairness, and honesty. These are the core values that we will live by in our daily interactions with all our external and internal members, guests, and employees. Primary Responsibilities: · Maintain standards of member/guest services consistently. · To ensure that the staff operate at peak efficiency to give maximum utilization of cottage availability with minimum overbooking. · Ensure the accuracy of the front office records by utilizing direct and open lines of communication with other departments in the Club. · Ensure all front office systems and control procedures comply with Club policy and procedures. · Will be responsible for hiring, discipline, and addressing performance-related matters in accordance with Club policy and abide by governing laws. · Ensure all payroll for the accommodations staff and other expenses are properly monitored in accordance with the departmental budget. · To maintain open and clear communication with all internal departments. · In conjunction with night audit staff, ensure timely and accurate reporting of daily operating results and statistical information as related to revenue and expenses. · Handles member/guest concerns relating to service and payment. · Attends meetings in the absence of the Director of Member Accommodations to determine information and/or activities that have an impact on the club cottage operations. · Prepares agendas and manages meetings as directed by the Director. · Train the club cottage staff on new department policies and procedures to ensure the smooth and seamless operation of the club cottages. · Maintains and updates department policies and procedures. · Prepares the weekly payroll and work schedule for the staff. · Maintains operations manuals and logs updated. · Assists with hiring, training, and supervision of club accommodations staff. · Troubleshoot problems and situations to ensure procedures and processes are examined to prevent problem recurrence. · Handle and or refer member concerns or complaints according to Club policy and standards. · Report and document any observed or known safety hazards, conditions, or unsafe practices and procedures to management immediately. · Participates in member interactions/events throughout the property and other events as assigned. · Performs other job-related duties as directed. · Must be well versed in all Club amenities and venues to serve as an ambassador to promote them, including, but not limited to, our restaurants, Spa, Tennis, Marina, UM health, FICA transportation, etc. Other Functions: · Performs other duties as assigned. Minimum Qualifications: · Valid Florida driver's license required. · Must possess 2 to 3 years Front of Office or Guest Services, Club/Hotel/Resort managerial experience. · Must possess excellent organizational, written, and verbal communication skills. · Bilingual in English and Spanish Preferred. · Must possess accounting aptitude with the ability to manage payroll. · Must possess a professional, outgoing, guest-service-oriented manner. · Must possess the ability to interact with a variety of individuals and remain calm and professional in stressful situations. · Must be able to work a flexible schedule, including nights, weekends, and holidays · Must be friendly, courteous, service-oriented, and flexible, and enjoy working with a variety of staff and guests. · Must possess working knowledge of computers and software (Microsoft Office). · Must be detail-oriented and work effectively under pressure while meeting all applicable deadlines. · Must be able to work independently and productively with minimum supervision; work well under pressure; and be able to manage multiple projects. Knowledge, skills, and abilities: · Lead by example by utilizing a “hands-on” approach to management. · Solid understanding of business operations · Superior problem-solving capabilities · Excellent organizational and leadership skills · Outstanding communication and interpersonal abilities · Possess a professional personal appearance. · Possess a high energy, assertiveness, tenacity, drive, motivation, and enthusiasm. · Excellent interpersonal skills · Diplomatic team player able to foster relationships with Members, employees, vendors, etc. · Creative, thorough, and attention to detail · Excellent time management and organizational skills to monitor and maintain project milestones and progress. Ability to organize and complete work in accordance with established timelines. · Ability to work well under pressure, handle multiple projects, and shift priorities based on business demands. · Excellent verbal and written communication skills to interact professionally with a diverse group of executives, managers, and subject matter experts. · Ability to communicate information tactfully. · Ability to maintain confidential proprietary company information. Working Conditions: · Work is performed in an office environment and outdoor walking/standing for an extended period of time may be required. · Ability to have a flexible schedule to include nights, overnight, weekends, and holidays · Ability to work in a fast-paced environment and have the ability to meet deadlines. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use their hands to finger, handle, or feel objects. The employee must regularly lift and/or move up to 15-20 pounds. This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions of employees with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise, modify, and or alter the job or to require that other or different tasks be performed to meet business demands and or as deemed necessary. The Club will function seven days a week, 24 hours a day. We may find it necessary to reschedule shifts according to our business volume. You must be willing and available to fulfill these requirements.