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Job Description Job title: Residential Aide Reports to: Program Director and Director of Social Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: August 2021 POSITION SUMMARY: The House Manager/Intake Specialist overseas the direct care of the residents, manages the intake process, and coordinates with the security department to ensure the safety of clients residing in the facility. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Supervises staff. Participates in training and evaluation of work performance of staff and volunteers., • Participates in-group training sessions in first aid, security techniques., • Facilitates and coordinates the intake process for all incoming residents in accordance with DHS., • Maintains the house log, prepare incident reports, and serves as mediator for client disputes., • Conduct weekly unit inspections for ACS and new born 0-12 months., • Conducts regular inspections of the buildings. Ensures client safety and compliance with operational procedures, standards and regulations., • Responds to emergencies as they arise. Interface with police department, fire department, EMS and other public service entitles., • Conducts required periodic fire drills, informs staff of safety and building policies and procedures., • Records and reports maintenance needs to violations of the building and fire codes to the program Director., • Arranges with housekeeping staff for bedding, linens and personal hygiene needs of consumers., • Attends staff meetings as requested., • Light maintenance - unclogged toilets, sink, emergency water shut offs, emergency salting during necessary weather., • Assist Security guards when needed., • Conduct monthly house meetings., • Perform other job duties and special projects assigned by management. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required and, • 2 years of supervisory or management experience, • Certification in First Aid, CPR, • Fire Safety Coordinator F80, • Requires the ability to work late nights, weekends and revolving shifts. The building requires 24-hour coverage., • Food handlers Certification, • Preferred Education & Experience:, • Bachelor’s degree preferred, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • This position requires coverage 24 hours 7 days a week., • Shift schedules for staff may be revolving at times to ensure staff coverage., • This position may require working shifts longer than 8 hours. All employees who work overtime will be paid accordingly under state and federal law., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Intake Specialist is:, • Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion., • Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles., • Kneeling: Bending legs at knee to come to a rest on knee or knees., • Crouching: Bending the body downward and forward by bending leg and spine., • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops., • Grasping: Applying pressure to an object with the fingers and palm., • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly., • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Physical requirements for the Intake Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the intake Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The Intake Specialist will be subject to the following conditions in this position:, • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request and assessed on a case by case basis. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description Job Description: Infant & Toddler Teacher JOB TITLE Infant and Toddler Teacher PROGRAM Early Head Start REPORTS TO Center Coordinator SALARY $20.35/per hour LOCATION Bronx/ New Rochelle, NY JOB TYPE Non-Exempt WORK SCHEDULE Full-Time Position, Five days per week, 40 hours per week, 12 months a year General Description The Infant and Toddler Teacher promotes and develops the infant and toddler in the social, emotional, physical, cognitive, and linguistic growth and development of infants and toddlers. They ensure learning environments are nurturing spaces that support the development of all children by providing responsive care giving in a well- organized and managed environment. provide an educational and development focused environment and are responsible for age-appropriate classroom management. They build strong relationships with families by supporting parent-child relationships that are key to children's healthy development, school readiness, and well-being. About You The ideal candidate is a self-motivated and dedicated person who is excited and passionate about helping infants, toddlers, and families grow in development and in education. You are a personable, energetic, and empathetic leader who can manage multiple staff, managers, and multiple projects in a prioritized manner to meet the goals and objectives of our internal Urban Strategies goals and within compliance of all current Head Start Performance Standards. Minimum Qualifications • Child Development Associate (CDA) credentialed in Infant and Toddler (current) or Associate Degree and/or other qualifying education in Child Development, Early childhood Education, or similar., • Basic computer skills., • Bachelor's Degree and/or other qualifying education in Child Development, Early childhood Education, or similar., • Minimum two (2) years, recent, paid, and successful experience working in a childcare or preschool setting., • Knowledge of Head Start Performance Standards and local state childcare licensing requirements., • Bilingual (English and Spanish). What You’ll Be Doing • Teaching and promoting a learning environment for infants and toddlers in the classroom in accordance with approved curriculum and Performance Standards per the Office of Head Start and the applicable state licensing or agency in which the program operates, and others such as the Department of Education., • Establish and maintain a healthy and safe indoor and outdoor environment for children, which includes the following:, • Conduct daily playground health and safety monitoring., • Coordinates and/or participates in the set-up and clean-up playground daily., • Detect and report any signs of illness, discomfort, or unusual behavior of children to Managers or the Family Advocate or Social Worker., • Follow organizational policy and process to comply with Child Health and Safety Incidents and mandated reporting of any suspected child abuse/neglect per the state in which it applies., • Keep classrooms, storage areas, and office spaces neat and clutter free., • Follow all health and safety policies and procedures established by the program., • Report any safety hazards observed indoors and outdoors. Maintain direct supervision of all children and ensure their safety., • Create a pleasant, inviting atmosphere in which each child feels comfortable, supporting the ethnic and cultural backgrounds of the children., • Participate in dual supervision and coordinated coaching through Educational Coaches/Managers/Instructors and/or similar positions., • Practice Standards of Conduct and guidance techniques as defined in the Discipline Policy and Procedures., • Follow Time and Attendance Policies, • Cell phone use in the classroom is prohibited per state licensing standards (where applicable) and per program to always ensure supervision of children. Cell phone use in the other areas of the program is designated by the Director. CURRICULUM / ASSESSMENT / TEACHING AND LEARNING ENVIRONMENT • Implementation of the curriculum and teaching experience to meet fidelity., • Always ensure a nurturing environment that facilitates maximum social and emotional development., • Maintain data management system requirements for documenting and tracking data (ex: Child Plus, Teaching Strategies Gold). PARENT, FAMILY, & COMMUNITY ENGAGEMENT • Provide an atmosphere that promotes and reinforces parental engagement, including modeling appropriate behavior and positive guidance techniques. OTHER TASKS AND RESPONSIBILITIES: • Assist with food service and other classroom needs as requested., • Attend meetings, trainings, and appropriate professional development activities., • Assure general maintenance and security of facility and assist with inventory of equipment and supplies., • Assist with classroom laundry, classroom cleanup, sanitization, and overall organization of classroom and learning environments., • Support of other classroom assignments, coverage, and/or special assignment/needs., • Complete other related activities and any duties assigned. PHYSICAL DEMANDS: Ability to see at normal distance, hear normal conversations and sounds and use hands and fingers to fill out required forms. Ability to lift infants and toddlers weighing up to forty (40) pounds, twenty (20) pounds overhead and forty (40) pounds from waist to shoulder; occasional lifting of fifty (50) pounds is required and must be able to push/pull up to fifty pounds horizontally. Ability to sit on the floor, bend at the waist, kneel and/or stoop 75% of the time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as long as the staff disability does not create an undue risk of injury to any enrolled children in the classroom. About Urban Strategies Urban Strategies exists to equip, resource and connect faith- and community-based organizations so that all children and families can reach their full potential. Headquartered in Washington, D.C., our team serves in the U.S. mainland, Puerto Rico, and Central America. COMPANY CULTURE Our work is driven by our three core values: • Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth., • Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities., • Remote work for eligible positions., • Medical and Dental is paid 95% by company and 5% by employee (individual or family)., • Vision is covered 100% (individual or family)., • 401K matched contributions up to 4%., • Employee Assistance Program., • Vacation time is generous but varies depending on program and position., • 9 Sick Days and 11 Holidays., • Every teammate gets long and short-term disability free., • Positions that require laptops, the company provides one., • Employment is conditional pending satisfactory results of all required tests and background checks. Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections. To apply: Please visit Contact us with any questions at Recruiting at symbol urbanstrategies.us Equal Opportunity Employer

Job Description NEXPERA leads the way in sulfuric acid and potassium hydroxide regeneration, offering a comprehensive range of products and services that optimize processes, minimize environmental impact, and allow our partners to focus on their core operations. With the industry’s largest facility network, we ensure unmatched reliability and drive innovation across the industrial landscape. In addition, we provide an unmatched array of sulfur-based chemicals and related services to a diverse set of industries. BENEFITS Nexpera's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. POSITION PURPOSE This position will be responsible for providing maintenance and reliability engineering support, as well as general operations support at the Morses Mill (Linden, NJ) site. We are seeking a Reliability/Maintenance Engineer with experience in rotating and fixed equipment with an emphasis on reliability. The ideal candidate will be the owner of the reliability engineering function for the facility, ensuring and implementing best practices to maintain consistent and reliable equipment operations. The site regenerates spent sulfuric acid and processes acid gas to produce sulfuric acid. PRIMARY DUTIES / RESPONSIBILITIES (but not limited to): 1. Provide technical expertise on all matters of reliability engineering, assessment and monitoring for all process equipment, including mechanical, electrical, and instrument / control equipment., 2. Carry out reliability studies on existing equipment and recommend needed improvements in the areas of equipment philosophies, equipment strategies, equipment improvements and best practices for asset productivity, 3. Identify, Plan, and Execute reliability improvement projects and other assigned equipment/site improvement projects while following and completing site Management of Change procedures., 4. Leading the Reliability Program for all equipment such as turbines, pumps, compressors, valves, pressure vessels, heat exchangers and all other fixed equipment, 5. Lead incident investigations and perform root cause failure analysis for incidents with a suspected Mechanical Integrity/Quality Assurance cause, 6. Evaluate equipment failure modes and utilize engineering experience and training to develop solutions for eliminating/mitigating potential failure, 7. Monitor equipment performance and evaluate equipment history and failure trends to determine sources of poor component performance and implement improvements, 8. Define Condition Monitoring Inspection Requirements and lead the Predictive/Preventative Maintenance Program, 9. Advise and confer with engineers in design review meetings to provide reliability findings and recommendations to maximize equipment reliability, 10. Review engineering specifications/drawings and propose design modifications to improve reliability within cost and other performance requirements, 11. Develop and track site MIQA/Reliability metrics while developing and completing corrective actions for metric improvement, 12. Oversee/interact with maintenance organizations regarding maintenance repairs, repair plans, equipment installation, quality assurance requirements, etc… Performing Field contract administration., 13. Provide initial technical support for operational issues which may lead to coordinating with additional technical resources to develop a resolution for the issue., 14. Assist operations with troubleshooting, 15. Ensure Safety & Environmental compliance of equipment, 16. Lead Minor Capital Projects, 17. Member of site Process Safety Management Committee, with primary focus on Mechanical Integrity (MI) and Quality Assurance (QA). Follow up on action items related to audits and MIQA activities QUALIFICATIONS In order to be qualified for this role, the following is required: Education/Experience/Background • Bachelor's degree (B.S.) in an Engineering Discipline (Mechanical Engineering preferred), • Minimum 3 years relative experience working in/on Mechanical Integrity and Quality Assurance programs or in Maintenance Supervision, • Working knowledge of Process Safety Management (PSM), • Knowledge of mechanical and electrical systems, preventive and predictive maintenance technologies, and condition monitoring and fixed time maintenance strategies, • Familiarity with Non Destructive Testing methods, • Experience working within a Computerized Maintenance Management System (CMMS). SAP Experience is preferred, • Willingness to be available and on call 24/7 as needed due to business conditions, • Other preferred skills, • Familiarity with national standards such as API 510 & 570 & 653, ASME B31.1 & B31.3, NBIC, NACE SP 0294, • Familiarity with Non Destructive Testing methods such as Liquid Penetrant Testing (PT), Magnetic Particle Testing (MT), Radiographic Testing (RT) , Thermal/Infrared Testing (TIR) , Ultrasonic Testing (UT) , Vibration Analysis Testing (VA), etc.., • Familiarity with various welding techniques, • Experience working with Highly Hazardous Chemicals/High Hazard Process, • Manufacturing experience which includes exposure to Safety, Health, Environment, Quality, Maintenance and Continuous Improvement systems and tools, • Experience in Root Cause Failure Analysis and Incident investigations, • Demonstrated collaborative problem solving, excellent planning and organizational skills, • Strong interpersonal and communication skills and team work, • Strong analytical skills Individual must possess a Transportation Worker Identification Card (TWIC) or obtain a TWIC once employed PHYSICAL REQUIREMENTS/ WORK ENVIRONMENT • The work environment will include an office setting and working outside year round. Willing and able to climb ladders, climb stairs, stoop, bend, kneel, crawl, work from heights, enter confined spaces, stand for long periods of time, able to lift 30 lbs, wear required PPE. Must be clean shaven and have the ability to wear a full face respirator., • Travel 10% or less per year to support other NEXPERA sites, • Successful candidates must be able to perform the essential functions of the job with or without accommodation. Additional information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Description TITLE: Head Maintenance Worker REPORTS: Building Superintendent/Assistant Program Director/Deputy Director of Operations/Facility Manager FACILITY: Leadership Center - 309-311 East 6th St. New York, NY 1003 | Coming Soon: The Annex on Ward's Island, NY 10474 Our Mission: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare The Head Maintenance Worker is responsible for all custodial work as well as repairs, safety code and emergency situations throughout the facility. S/he is responsible for daily cleaning and minor repairs. SPECIFIC DUTIES & RESPONSIBILITIES: 1. Responsible for emergencies and repairs to be completed in a timely fashion, 2. Responsible for responding to consumer work orders in a timely fashion., 3. Painting of facility, both inside and out., 4. Repairs of plumbing, electricity, drywall and spackling/compound., 5. Ensuring compliance with state/city regulations, codes and standards., 6. Clean and disinfect areas contaminated by bodily fluids., 7. Responsible for landscaping and grounds maintenance., 8. Responsible for the removal of snow in the winter from parking lots, driveways and other areas that might prevent the resident/tenant from entering. The sidewalks are kept clear and ice free with snow melt., 9. Knowledge of OSHA standards, 10. Navigate BMS, where applicable, and trouble shoot HVAC issues, 11. Communicate facility issues with the facility managers directly, 12. Communicate directly with the Building Superintendent/Deputy Director of Operations/Senior Director of Facility Operations, 13. Attend regularly scheduled staff meetings, 14. Attend all required in-service training seminars., 15. Meet monthly for supervision with assigned supervisor., 16. Attend monthly maintenance meeting, 17. Other relevant duties as assigned REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES 1. High School Diploma or G.E.D required., 2. Minimum of two (2) years’ experience in a New York City building, preferably, in a service provider residence., 3. NYS valid driver’s license required., 4. Strong knowledge of building MEP (Mechanical/Electrical/Plumbing), HVAC systems, commercial sized generators, and boilers with steel piping., 5. Certificate of fitness for maintaining interior fire alarm and standpipe, Fire Safety Director or S95 required within 6 months of hire., 6. Must be computer literate, 7. Must be able to work a flexible schedule, 8. This position requires lifting and moving items of moderate weight. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description Title of Position: Manager, Facilities FLSA Status: Exempt Department: Maintenance Salary: $60,000 Reports to: Regional Manager of Facilities Positions Reporting to this Position: Lead Maintenance Worker, Handyman, Maintenance Worker Purpose of the Position: The Manager, Facilities is responsible for all maintenance and capital improvement activities. The Manager, Facilities is expected to lead, organize, improve, and standardize the quality of service and products used in the maintenance of the site. The Manager, Facilities provides expert technical direction to all maintenance staff. The individual in this position will standardize approaches for troubleshooting preventive maintenance routines and initiate regular technical training for maintenance staff. The Manager, Facilities is the leader and chief advocate for all maintenance staff. Responsibilities: • Provide broad organizational technical assistance, as well as project direction for all Mechanical Systems, Electrical Systems, Plant Automation Systems, and Building HVAC Systems to ensure energy efficient building maintenance standards., • Supervise maintenance staff and implement ongoing training for maintenance staff., • Complete staff performance evaluations., • Collaborate with the Human Capital Department to address recruitment and staff performance concerns., • Assist in the development and implementation of all procured services and products., • Work closely with the Procurement Department to purchase commonly used products., • Oversee the supervision of subcontracted service providers, track subcontractors, and product vendor authorizations and track invoices., • Establish and implement inventory and contracting auditing protocol for all purchases., • Document subcontractors’ work and monitor product quality., • Assist the AVP, Facilities Management and Regional Manager, Facilities with overseeing construction contracts and maintenance efforts related to Win insurance claims., • Implement a training and certification process; establish measurable benchmarks for technical proficiency., • Oversee the repairs and maintenance of all facility equipment including HVAC building management systems, plumbing, and elevator maintenance and repair., • Coordinate new construction and facility improvements., • Assist in the overall coordination, completion and signed maintenance documentation for all room inspections., • Ensure mechanical efficiency of all machinery, document all malfunctions, and ensure appropriate replacement or repair., • Perform other related duties as needed. Essential Functions: • Must be on call 24 hours, 7 days a week., • Must be able to work with hazardous substances with proper protective equipment., • Must be able to regularly lift up to 50 pounds., • Must be able to ascend/descend stairs in an 8-story building. Qualifications: • Commitment to Win’s mission, vision, and values., • High School diploma or equivalent, some college, technical or vocational training a plus., • Able to adapt to new building system requirements., • Ten (10) years of experience in facility management, repairs, plumbing, and electrical systems., • Knowledge of building systems and HVAC., • Three (3) years of experience as a supervisor is required., • HVAC, Boiler, Standpipe, and FDNY Fire Alarm certifications are required., • Clean Class D or E driver’s license., • Good verbal and written communication skills., • Computer skills a plus., • Ability to interact effectively with the client population, representatives of government, and private organizations., • Ability to work effectively in a team environment., • Bilingual – English/Spanish a plus. Core Competencies: • Leading Others: Conducts informative, effective meetings with staff and communicates critical information clearly. Leads by example, doesn’t stay behind the desk; stays visible to staff and clients., • Facilitating Change: Inspires and motivates others to achieve outstanding client outcomes. Assists in overcoming resistance to change. Anticipates challenges and manages consequences., • Managing Performance: Participates actively in team meetings and communicates clients’ needs. Monitors performance against predetermined standards set by Win and funders. Shares constructive feedback, quickly and adjusts to new demands. Holds self and staff accountable for performing at high standards. Uses positive reinforcement to convey confidence in employees., • Applying and Developing Expertise: Understands and upholds all policies and procedures described in Win’s Employee Handbook. Uses EBP practices consistently and effectively. Takes client issues to the appropriate people within the organization to obtain the most accurate information to meet the clients’ needs., • Communicating and Collaborating: Values the full spectrum of diversity and inclusion for clients and staff. Communicates effectively verbally and in writing. Fosters open communication to and from the Assistant Vice President and supervisor. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

McDonald's - 251 E SAINT GEORGES AVE [Maintenance Technician] As a Maintenance Worker at McDonald's, you'll: Filter oil fryers daily; Clean equipment, inside and outside windows, stock rooms and restrooms; Unload delivery truck 2 times a week; Take out and empty trash compactor; Change light bulbs a

The Warehouse Worker supports the warehouse Supervisor in maintenance of the warehouse, retail stores, and portable locations within the theatre. The ideal candidate must have experience in a warehouse atmosphere. The Warehouse Worker will be responsible for customer service aspects, performance, an

By ICL definition, a Maintenance Worker is someone responsible for performing 'super-like' masonry duties and related activities at an assigned facility location by conducting a variety of routine maintenance repairs, and manual labor duties using a variety of hand power tools and various equipment.

General Maintenance Worker - Homeless Families. To assist in the maintenance of a safe, clean, and comfortable physical environment.

McDonald's - 1983 86TH ST [Maintenance Technician] As a Maintenance Worker at McDonald's, you'll: Filter oil fryers daily; Clean equipment, inside and outside windows, stock rooms and restrooms; Unload delivery truck 2 times a week; Take out and empty trash compactor; Change light bulbs and clean HV

Hyatt Hotels - One Exchange Place [Maintenance Technician] As a Hotel Maintenance Worker at Hyatt Hotels, you'll: Be responsible primarily for general maintenance and repairs in guest rooms, meeting space, Public Space, and front of the house areas; Perform repairs on mechanical, electrical, kitchen

ShopRite - ShopRite of Newark [Maintenance Technician] As a Maintenance Worker at ShopRite, you'll: Empty all trash and recycling containers as prescribed by Store Management; Clean and sanitize bathrooms including all plumbing fixtures in the manner prescribed by Store Management; Replenish paper a

ShopRite - ShopRite of Hillside [Maintenance Technician] As a Maintenance Worker at ShopRite, you'll: Empty all trash and recycling containers as prescribed by Store Management; Clean and sanitize bathrooms including all plumbing fixtures in the manner prescribed by Store Management; Replenish paper

PeopleReady - PR-1475252 [Maintenance Technician] As a Maintenance Worker at PeopleReady, you'll: Maintain cleanliness and orderliness of facilities; Perform routine maintenance tasks such as painting and minor repairs; Inspect equipment and machinery for proper functioning; Assist in landscaping an

DCAS's mission is to make city government work for all New Yorkers.From managing New York City's most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their miss

Dave & Busters - JobID: R-1007334 [Custodian / Porter / Cleaner] As a Janitorial Maintenance Worker at Dave & Busters, you'll: Be vital to the overall cleanliness and first impression of the Guests; Be responsible for cleaning, repairing, and maintaining the interior and exterior of the building.

Maintenance Worker / Porter I (Prospect Park YMCA). The Maintenance Worker / Porter may also be required to complete duties related to window washing, room set-ups and break downs, pool cleaning, snow removal, grounds keeping and other related responsibilities.

Children's Aid is looking to hire a full-time Maintenance Worker as part of the Center's Maintenance team. Report building or equipment repairs to the supervisor and advise the Maintenance Supervisor on all maintenance and repair problems. The Maintenance Worker will help the team keep the location

By ICL definition, a Maintenance Worker is someone responsible for performing 'super-like' masonry duties and related activities at an assigned facility location by conducting a variety of routine maintenance repairs, and manual labor duties using a variety of hand power tools and various equipment.

The YMCA of Greater New York offers a variety of benefits to its staff members, including retirement benefits, medical, paid time off, free YMCA membership, and more! Benefit eligibility is determined by an individual's employment status (i. Obtain a YMCA Housekeeping Certificate within 1 year of at

Provide quality cleanliness oversight to assigned building(s).Essential Duties & Responsibilities:.Maintain cleanliness in assigned areas within the facility.This includes but is not limited to: floor care (mopping, sweeping, buffing, stripping and waxing), cleaning bathrooms, emptying trash, separa

Maintenance Worker/Porter I (Chinatown YMCA). The Chinatown YMCA is seeking a Maintenance Worker / Porter I who, under the direct supervision of the Building Engineer will be responsible for cleaning and sanitizing assigned areas, including such duties as mopping, dusting, and trash removal.

Skilled Maintenance Worker - Domestic Violence Programs.

Job DescriptionJob Description: Who We Are: Playa Bowls is New Jersey’s Original Acai Shop™, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into over 100 stores, thousands of employees, and a mission to lead communities in healthy, sustainable living.Who You Are: You’re a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As the Store Manager, you will be doing a variety of tasks from training new employees to strategically resolving problems. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!What You’ll Do:Checking products to ensure consistency, palatability, and qualityInvestigate and resolve complaints regarding food quality, service, and accommodationsSchedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantityMonitor food preparation methods, portion sizes, and garnishing and presentation of food to make sure it’s up to Company StandardsSchedule staff hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparationReview work procedures and operational problems to determine ways to improve service, performance, or safetyPerform some food preparation or service tasksMaintain food and equipment inventoriesOrganize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performancesArrange for equipment maintenance and repairs, and coordinate a variety of servicesUtilize point of sale cash register. Count money and make bank deposits.Adhere to Company opening and closing procedures and maintain accompanying recordsWhat You’ll Bring:Previous Managerial ExperienceValid Driver’s LicenseA Team PlayerGreat Customer ServiceKnowledge of Supply ChainPersonnel and Human Resources DutiesCommunication and Active Listening SkillsCritical ThinkingMost importantly, FUNWhat We Offer:Fun Environment- We are always dancing, smiling & having lots of fun!Playa Discounts- If an employee is working, they receive 50% off & if they're not working, they receive 30% off! Win-win!

Job Description JOB TITLE: Overnight Manager REPORTS TO: General Manager and Front Office Manager Purpose for the Position: To close the day, ensure all revenues, receipts, and ledgers are balanced, check in and out hotel guests, answer telephones, provide maximum levels of guest service, and support the hotel’s rooms division in any way required to ensure complete guest satisfaction. Supervise overnight staff. Deliver friendly efficient customer service and to ensure the safety hotel guests, at all times. Essential Responsibilities: • Greet, register, and assign rooms to guests of the hotel., • Verify customers’ credit, and establish how the customer will pay for the accommodation upon check-in., • Keep records of room availability and guests’ accounts using computerized property management system., • Perform nightly audits., • Prepare daily credit limit and cash reports., • Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day., • Review accounts and charges with guests during the checkout process., • Transmit and receive messages using telephones or telephone switchboards., • Contact overnight housekeeping or maintenance staff when guests report problems., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record and address guest complaints, referring customers to managers as necessary., • Answer all incoming phones in three rings or less., • Complete “bucket checks” to ensure all accounts are current and comply with standards established by the hotel’s Controller and Front Office Manager., • Responsible for all aspects of the hotel running properly during overnight period., • Lead the fire brigade during the overnight shift., • Send out and distribute morning reports., • Be an outgoing, welcoming personality for the hotel., • Use logical thinking and personal judgment to perform a variety of office tasks., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately., • Be available to work overnight shifts, weekends, and holidays., • FSD certification within 6 months of employment, • High School Diploma, • Proficient in Microsoft Office, • Ability to multi-task, • Customer Service Oriented Environmental Conditions: Inside: Protection from weather conditions, but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights, and measurements. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries, and reports using prescribed format and conforming all rules of punctuation, grammar, diction, and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationship to Data, People, and Things: Data: Compiling: Gathering, collating, or classifying information about data, people, or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling, and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials.

Job Description:\n\n UFW FOUNDATION JOB POST TITLE: Chief Institutional Advancement Officer FLSA STATUS: Exempt (Salary) LOCATION: In-Office, Hybrid, or Remote (The final work arrangement will depend on the incumbent’s (1) location, (2) work history and experience, (3) leadership experience, and (4) team management experience.) HIRING RANGE: $130,000.00 to $170,000.00 annually, depending on experience. About UFW Foundation: For nearly 19 years, the UFW Foundation has mobilized farm workers and their organizations across the country to advocate for more equitable policies, such as immigration reform, pesticide protections, heat standards, hazard pay and other worker protections. We engage constituents in systemic change to break the cycle of poverty while also providing critical services. In fact, the UFW Foundation is one of the largest federally accredited immigration legal service providers in the state of California. The organization has staff in California, Arizona, Georgia, Illinois, Michigan, New York, and Washington state. SUMMARY: The UFW Foundation seeks a creative strategic thinker, skilled manager, and exceptional relationship builder to lead its talented Institutional Advancement team. The Chief Institutional Advancement Officer (CIAO) will work in close collaboration with the Chief Executive Officer (CEO) and the UFW Foundation’s executive team. The CIAO oversees both the Development and Data and Research teams in developing fundraising strategies. They implement and operate the organization’s annual fund development plan in support of the mission and vision of the organization. The position also collaborates with colleagues across the organization to leverage existing organizational relationships as well as identify potential sources of philanthropic support. The CIAO will be responsible for the consistent achievement of the UFW Foundation’s annual revenue goals. The CIAO will report to the Chief of Staff and supervise two to four direct reports. ESSENTIAL FUNCTIONS: (This list is not exhaustive): Fundraising Strategy and Leadership Develop and execute a comprehensive and realistic multi-year approach to fundraising that integrates diverse revenue streams, including annual giving, capital campaign, corporate partnerships, a major gifts program, individual donor program, local and national foundation grants, online donations, special events, and new sources of revenue for the short- and long-term growth goals of the organization. Board Engagement Support the CEO’s implementation of a board development plan.In conjunction with the CEO and the Board President, lay out programs to engage Board member involvement in fundraising.Actively assist with the recruitment and onboarding of new board members.Generate enthusiasm and participation of board members. Budget Management Collaborate with the Chief Financial Officer.Prepare and manage the annual departmental budget and revenue projections. Data and Research Analytics Oversee the Senior Data and Research Analyst’s projects, ensuring that the data and research analytics strategy and vision align with the organization’s objectives.Incorporation of new technologies into the analytics process to enhance predictive capabilities and decision-making.Evaluation of data analytics processes to ensure efficiency, identify potential issues, and make data-driven recommendations for improvement of our programs and services. Donor Relations and Stewardship Cultivate new corporate and individual donors, not yet tapped by the organization.Develop and implement a strategy for new donor acquisition and online donations.Oversee and ensure the maintenance of a comprehensive donor database with accurate giving history. External Relations and Communications Execute a communications strategy for reaching donors, the community, and partner agencies, which may include a quarterly newsletter, video production, and website updates. Grant Writing and Institutional Giving Cultivate and maintain relationships with program officers and funding agencies, serving as the primary liaison during the application and award review process.Facilitate a collaborative process across departments to gather necessary information, data, and stories to create persuasive and impactful grant applications.Oversee the entire grant-seeking process, from researching and identifying new grant opportunities to writing, submitting, and reporting on awards.Oversee and ensure the grant calendar and tracking system to manage deadlines and stewardship activities. Oversee and ensure rigorous compliance with all grant-giving parameters, including timely submission of progress reports and accurate financial reconciliation. Team and Cross-functional Leadership Generate enthusiasm and participation of staff, donors, and volunteers.Lead, mentor, and manage a high-performing team, providing strategic guidance and fostering a culture of continuous improvement, transparency, and accountability.Work with the Executive Team for board development and fundraising. Other Duties as Assigned Assist the CEO with other duties as assigned.Domestic travel within and outside the incumbent's home state is required. SUPERVISING RESPONSIBILITIES:Oversees the (1) Development, and (2) Research & Data Teams. The CIAO will supervise two to four direct reports, including, but not limited to, the Major Gifts and Donor Engagement Director, Senior Grants and Program Evaluation Director, and Senior Research and Data Analyst. MINIMUM REQUIREMENTS AND/OR QUALIFICATIONS: The ideal candidate for this position must have a high level of professionalism and organization. The candidate must demonstrate competency in the following areas:Ability to work well with staff at all levels of the organization as well as with board members, donors, volunteers, constituents, and stakeholders outside the organization.Ability to work independently and with careful attention to detail.Ability to travel to site offices and key events.Outstanding presentation skills. Present persuasively and effectively to funders, donors, partners, and prospects.Collaboration. Ability to work with teammates in a professional and solutions-oriented manner. Dedication to Mission. A genuine interest in immigrant and farm worker rights. A deep understanding of issues facing immigrant populations in California and the USA.Excellent oral and written communication skills in both Spanish and English. Excellent problem-solving skills.Flexibility, Speed, and Precision. Ability to adjust quickly to constantly changing priorities with speed, precision, and accuracy. Si Se Puede® (It Can Be Done) Attitude. The embodiment of a personal spirit that promotes confidence, courage and risk-taking. The organization has three work arrangements: (1) in-office, (2) hybrid (in-office + remote – fixed dates), or (3) fully remote. The final work arrangement will depend on the incumbent’s (1) location, (2) work history and experience, (3) leadership experience, and (4) team management experience. Additionally, the incumbent will be required to travel and attend in-person meetings throughout the year, either within their home state or elsewhere. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. This position requires bilingual and/or bi-literate ability (English/Spanish).Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PREFERRED REQUIREMENTS AND/OR QUALIFICATIONS: MA, MPA, MBA, or a related degree and/or 10 years or more of related experience and/or training; or equivalent combination of education and experience, including seven (7) years’ experience supervising a team. EDUCATION and/or EXPERIENCE: Bachelor’s degree and seven (7) years or more of related experience and/or training; or equivalent combination of education and experience. Current California driver’s license and insurance. 7 years’ experience in a development position or equivalent fundraising expertise.5 years’ experience supervising an Institutional Advancement team. Successful track record of grant writing, securing sponsorships, and making the “ask” to secure individual donations.Knowledge of word processing, spreadsheet, presentation, and database software. CERTIFICATES, LICENSES, REGISTRATIONS: N/A – see above. COMPENSATION: The annual salary pay range for this position is $130,000.00 to $170,000.00, and benefits include:Accruals of 2, 3, and 4 vacation weeks per year depending on tenure16 paid holidays (includes a personal day)1 mental health day per calendar yearPaid sick daysHealth, dental, and vision benefitsLife insuranceFlexible Spending AccountsEmployee Assistance Program for support with personal and work-related challenges403(b) retirement plan with 2% employer match (providing employee meets criteria)401(k) retirement plan with no employer match (providing employee meets criteria) Supplemental insurance (within 30 days of hire date)*Professional development opportunities and access to thousands of courses20% discount for immigration services through the UFW FoundationMany discounts, such as entertainment discounts for movie theaters, theme parks, etc. via ADP Lifemart, TicketsatWork, and UnionPlus *Note: Some of the benefits listed above are not available to temporary employees. Eligibility and access to benefits may vary based on employment status and other factors. ADDITIONAL AND/OR SPECIAL REQUIREMENTS AND/OR QUALIFICATIONS: COVID-19 Vaccination Requirement – The UFW Foundation is committed to ensuring the health and safety of our community, employees, and program participants. While vaccinations and boosters are not currently mandatory, we strongly recommend their use as a crucial measure in reducing the transmission of COVID-19. It is imperative to emphasize that if a pandemic situation arises that necessitates vaccines and/or boosters, we will reinstate this requirement to protect everyone effectively. Vaccinations have proven to be effective in preventing the spread of the virus and reducing severe illness. By choosing to get vaccinated, individuals contribute to the collective effort in mitigating the impact of the pandemic and creating a safer environment for all. We will continually monitor the evolving situation and follow the guidance of health authorities. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. EQUAL OPPORTUNITY EMPLOYER: The UFW Foundation is an Equal Opportunity Employer. We believe a strong commitment to equal employment opportunity is more than a legal and moral obligation – it is also a sound business practice to realize the potential of every individual. We celebrate diversity and are committed to creating an inclusive work environment for all! In order to provide equal employment and advancement opportunity to all individuals, employment decisions at the UFW Foundation will be based on merit, qualifications, and abilities. Except where required or permitted by law, employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex/gender, gender identity, gender expression, sexual orientation, marital status, medical condition, military or veteran status, national origin, ancestry, disability, genetic information, age, or any characteristic protected by law. We encourage all qualified applicants to apply for a position fighting for farm worker and immigrant communities! The UFW Foundation believes in second chances. As an organization, we will rely on individualized assessments in the hiring of those with past criminal convictions. The UFW Foundation will make reasonable accommodations for qualified individuals with qualified disabilities under the Americans with Disabilities Act unless doing so would result in an undue hardship. Persons of color, gay, lesbian, bisexual and transgender people, persons with disabilities, persons who have lived in poverty, formerly incarcerated, persons 40 years old or older, and people fluent in more than one language are strongly encouraged to apply for open positions with the UFW Foundation. This policy governs all aspects of employment, including selection, job assignment, compensation, counseling, discipline, termination, access to benefits and training. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Job Description ABOUT US The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization responding to the need for low-cost housing. Our mission is to provide safe, affordable housing with supportive services within a residential setting that enhances the independence and dignity of each person. WSFSSH develops, manages, and provides social services in housing for low-income persons, especially those who are older, who have experienced homelessness and who live with mental illness. Job Summary Under the direction of the Food Services Director, the Food Service Manager is responsible for the daily operations of the food service department at our 129th Street Adult Care Facility. The manager will ensure high-quality food preparation, exceptional customer service, compliance with health regulations, and efficient business performance. The manager supervises kitchen and service staff, coordinates food and supply order, manages budgets, and maintains safety and sanitation standards. Please Note: This is a full-time position required to be in-house 5 days a week (35 hours) Monday – Friday 8am- 4pm for Kowal House. Job Duties & Responsibilities Responsibilities include but are not limited to: Food Service Management • Comply with all applicable state and city regulations regarding food storage, food preparation, and kitchen maintenance, equipment, food storage and dining room, • Maintain 6 months of dated menus with any substitutions noted along with copies of all food invoices, • Partner with the dietitian to plan nutritious and appetizing meals and prepare menus in advance according to applicable DOH regulations and individual special diets, • Maintain an up-to-date file of kitchen tested recipes which correlate with planned menus, • Attend monthly meetings with program administrator and residents to discuss food service program for any changes and/or updates, • Supervise the ordering of all food and other kitchen supplies through approved vendors and suppliers, • Consistently maintain sufficient inventory of food and utensils, • Assure the three-day emergency meal plan food supply is maintained., • Monitor and adhere to the annual food budget set forth by WSFSSH., • Ensure all staff is following ServSafe procedures and principles, • Create kitchen staff schedules to ensure proper shift coverage for meal service and cleaning, • Ensure staff is following proper protocols and safety practices, • Responsible for kitchen staff time off requests and timesheet approvals in ADP, • Experience with food forecasting, inventory, and ordering from vendors required, • Skills in motivating, coaching and supervising food service staff, • Training staff in job duties for each level of food service worker, • Proficient in Microsoft suite (Outlook, TEAMS, Word, Excel), • Excellent organizational skills, • Effective written and oral communication skills, • Must be able to read, speak and write English fluently; Bilingual English/Spanish preferred), • Leadership and team- building, • Experience with conflict resolution and customer service, • Proven time management and multitasking skills, • High school diploma or General equivalency diploma required, • Minimum of 5 years of cooking experience in a commercial kitchen(s) serving 20+ persons or more., • Minimum of 3-year experience with supervision or managerial responsibility, • Health and safety regulations (e.g., SERV safe/Food Handlers Certification) required, • Knowledge of menu planning and nutritional guidelines, • POS systems and restaurant or Cafeteria management software, • Work may require physical abilities that include: climbing, bending, kneeling, stretching, twisting, reaching, standing, sitting walking, lifting and carrying, • Must be able to lift or push up to 50 + pounds at a time, • Ability to work in hot, cold, or humid environment (kitchen conditions) Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include; Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday - Friday 8am- 4pm (35) hours per week

Job DescriptionBenefits: • Health insurance, • High School Diploma/GED, • F-02 Certificate of Fitness, CPR/Basic First Aid certification, • Ability to establish and maintain professional boundaries in working with residents, • General knowledge of working in a residential facility preferred, • Knowledge of HIPPA guidelines and standards, • Strong written and verbal communication skills, • Bi-lingual Spanish/English is a plus, • Excellent problem-solving and analytical skills, • Commitment to excellence and high standards, • Good judgement with the ability to make timely and sound decisions, • Ability to assess emergency situations and respond effectivelyResponsibilities, • The successful candidate will be responsible for the safety and security of the staff, clients at the work site, • He/She will help to ensure that the front desk is secured at all times and house rules and operational procedures are followed, • Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident, • Enforce shelter policies and follows staff policies and procedures, • Perform general administrative functions such as noting within the communication log, documenting resident whereabouts, behaviors, and engagement, • Assist clients with questions and helps to resolve any issue as they may arise, • Monitor video footage of all hallways, staircases, lounge, and other common areas, • Adhere to safety, health, and fire hazard guidelines; policies and procedures; and mission and values of the organization, • Conduct hourly rounds of the facility, • Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel, • Work with security personnel to ensure safety of staff and residents in the program, • Empty, clean and prepare units for vacancies (bag and tag client materials where needed), • Document all incident details, participants, action taken and outcomes Summary: The successful candidate will be responsible for the safety and security of the staff, clients at the work site. He/She will help to ensure that the front desk is secured at all times and house rules and operational procedures are followed. Responsibilities: The Residence Worker is responsible for, but not limited to: • Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident, • Enforce shelter policies and follows staff policies and procedures, • Perform general administrative functions such as noting within the communication log, documenting resident whereabouts, behaviors, and engagement, • Assist clients with questions and helps to resolve any issue as they may arise, • Examine all items entering the facility to ensure client and staff safety, • Monitor video footage of all hallways, staircases, lounge, and other common areas, • Adhere to safety, health, and fire hazard guidelines; policies and procedures; and mission and values of the organization, • Conduct hourly rounds of the facility, • Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel, • Work with security personnel to ensure safety of staff and residents in the program., • Empty, clean and prepare units for vacancies (bag and tag client materials where needed), • Document all incident details, participants, action taken and outcomes, • May be required to work evenings, weekends and holidays as neededProfessional & Personal Qualifications, • High School Diploma/GED, • F-02 Certificate of Fitness, CPR/Basic First Aid certification, • Ability to establish and maintain professional boundaries in working with residents, • General knowledge of working in a residential facility preferred, • Knowledge of HIPPA guidelines and standards, • Strong written and verbal communication skills, • Bi-lingual Spanish/English is a plus, • Excellent problem-solving and analytical skills, • Commitment to excellence and high standards, • Good judgement with the ability to make timely and sound decisions, • Ability to assess emergency situations and respond effectively

Job DescriptionSalary: $40,000 Residential Aide Summary: The successful candidate will be responsible for the safety and security of the staff, and clients at the work site. He/She will help to ensure that the front desk is secured at all times and house rules and operational procedures are followed. Responsibilities: The Residence Worker is responsible for, but not limited to: • Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident, • Enforce shelter policies and follows staff policies and procedures, • Perform general administrative functions such as noting within the communication log, documenting resident whereabouts, behaviors, and engagement, • Assist clients with questions and helps to resolve any issue as they may arise, • Examine all items entering the facility to ensure client and staff safety, • Monitor video footage of all hallways, staircases, lounge, and other common areas, • Adhere to safety, health, and fire hazard guidelines; policies and procedures; and mission and values of the organization, • Conduct hourly rounds of the facility, • Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel, • Work with security personnel to ensure safety of staff and residents in the program., • Empty, clean and prepare units for vacancies (bag and tag client materials where needed), • Document all incident details, participants, action taken and outcomes, • May be required to work evenings, weekends and holidays as needed Professional & Personal Qualifications: • High School Diploma/GED, • Minimum 1 years' experience, • F-02 Certificate of Fitness, CPR/Basic First Aid certification, • Ability to establish and maintain professional boundaries in working with residents, • General knowledge of working in a residential facility preferred, • Knowledge of HIPPA guidelines and standards, • Strong written and verbal communication skills, • Bi-lingual Spanish/English is a plus, • Excellent problem-solving and analytical skills, • Commitment to excellence and high standards, • Good judgement with the ability to make timely and sound decisions, • Ability to assess emergency situations and respond effectively

Job DescriptionSummary:The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. The Housing Specialist position provides assistance, information, and support to residents in domestic violence shelters around securing safe, appropriate housing using subsidies and/or other available resources in the city that suit the individual’s needs and to maintain residential stability. Working in conjunction with the case management staff, under the supervision of the Supervising Social Worker, the Housing Specialist is responsible for developing the best possible safe housing plan together with each resident in the program. The housing specialist must also be aware of and understand current housing subsidies, public benefit programs, and develop resources to include establishing relationships with landlords and brokers. Responsibilities:The Housing Specialist is responsible for the following: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Assess each client’s housing needs within 2 weeks of admission, • Assist in determination of resident’s eligibility for government-financed housing programs and benefit programs, • Identify, obtain, and assist documents needed for applications for permanent housing, • Assess each client’s job readiness and educational histories and goals, within 3 weeks of admission, • Make referrals and linkages for the client to job readiness and educational resources as appropriate, • Assist in the escorting of residents to services and activities outside of the facility, such as other agencies, income maintenance center, and housing referrals entities, • Identify and maintain resources of key information and individuals in various agencies (HRA, NYCHA, HPD) to facilitate the most current and accurate permanent housing application processes, • Develops and maintains a database of available housing resources as well as other relevant community resources (i.e., banks, utility company contacts, grocery stores, pharmacies, transportation, etc.), • Interfaces with landlord and management companies to establish working relationships, • Prepare (and if deemed appropriate escort) resident for permanent housing interviews., • Assist resident to develop daily living skills by delivering activity of daily living training in areas such as budgeting, accessing community resources, home repairs, and landlord/tenant rights., • Assist the Case Management teams by helping with creation of an initial and on-going plans; learning more about resources; and making recommendations around coordination of public benefits and employment for residents as they pertain to securing housing Qualifications:, • High school equivalency or high school diploma plus relevant training and experience in human services or related field, including some experience working with victims of crime and/or housing services Salary Range: 22.81 - 25.65 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description:\n\n Job title: Shift Supervisor Reports to: Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time Date Issued: July 2022 POSITION SUMMARY: To supervise the facility’s security officers for a designated shift in accordance with HPCDC Policies and Procedures; supervise security staff; and respond to emergency conditions in the facility. The Shift Supervisor will also oversee the direct care of the residents, manages the intake process, and coordinates with the security department to ensure the safety of clients residing in the facility. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions:The Shift Supervisor report directly to DSS regarding all direct care and/or operational issues and concerns.The Shift Supervisor assumes responsibility of the entire facility in the absence of an Administrator.The Shift Supervisor is responsible for ensuring the facility is managed in a safe and orderly manner.The Shift Supervisor manages the flow of people in and out of the facility including ensuring all clients log in and out of the facility and all visitors register upon entering the facility as well as overseeing the departure and arrival of all children to and from school.The Shift Supervisor is responsible to respond to and report all unusual occurrences and/or incidents within the time sensitive guidelines established by DHS and TSA.The Shift Supervisor is responsible for ensuring all clients comply with the DHS Code of Conduct and Client Responsibility.The Shift Supervisor is responsible to engage clients and staff and intervene whenever noncompliance ensues and/or inappropriate behavior is witnessed.In the absence of facility maintenance staff, the Shift Supervisor is responsible for responding to and addressing any/all facility concerns.The Shift Supervisor corresponds with the DHS/HERO department to ensure that all vacant units are called into HERO as vacant and ready and then accept referrals for new intakes from DHS/HERO.The Shift Supervisor accepts all new referrals and provides the clients with their initial intake into shelter. Included in this is accompanying the client to their assigned unit and ensuring the unit is fit for a new admission. The Shift Supervisor ensures all clients under the age of two are provided a crib upon their entry into the shelter and all new intakes are provided with linen, toiletries, kitchen utensils, and any/all other supplies issued to new clients.The Shift Supervisor provides orientation to all new admissions.The Shift Supervisor oversees the distribution of food from our onsite food pantry.The Shift Supervisor conducts periodic facility evacuations, periodic fire drills, and routine site tours(Walk through) and maintains the required records of all such drills and tours. The Shift Supervisor supervises surveillance of the grounds, facility, and any activities of residents to prevent theft, unauthorized entrances, fire, and accidents. The Shift Supervisor must maintain a visible presence throughout the facility during the entirety of his or her shift.The shift supervisor will conduct a monthly inspection of all fire extinguishers in the building an maintain log recording the monthly check, shift supervisor will also execute a work order for any fire extinguisher deficiencies found. The Shift Supervisor is responsible for ensuring the agency vehicle is properly signed out and all logging information is dually completed.The Shift Supervisor records and reports maintenance needs of the building (i.e. work order request).The Shift Supervisor attends all required staff meetings and scheduled trainings even when scheduled on a shift that is not regularly scheduled for them.The Shift Supervisor mediates client disputes and maintains logs of unusual events or activities.The Shift Supervisor interfaces with relevant public service/community entities, i.e.: police, fire department and hospitals in efforts to obtain emergency services when needed and assumes responsibility for obtaining emergency services when occasions arrive.Work hours are to be arranged with administration to accommodate the needs of the facility. Employment hours may be altered (with as little as two-week notice) depending on the administrator’s and/or facility’s needs. It is understood that coverage must be always provided by a Shift Supervisor, and that the post can never be left unsupervised.Other assignments and tasks may be added at the discretion of the Program Director or upper management.Has respect and consideration for the people being served.Consistently reports to work on time and is ready to begin work at the start of the shiftAlways provides proper notification as per HPCDC’s procedures when late or absent.Demonstrates reliability when on-call. Available to work overtime when necessary (Only non-exempt employees)Demonstrates the ability to recognize priorities in organization of workflow. Able to perform duties independently, with minimal need of direct supervision.Maintains the confidentiality of clients, shelter/programs, agency, and/or HPCDC.Reports to work well-groomed and in compliance with dress code.Wears I.D. badge while on duty.Demonstrates the ability to interact in a positive and helpful manner with clients, visitors, contract staff, volunteers, and co-workers.Reflects commitment to building a supportive work environment and maintains a positive attitude at the workplace and towards job.Projects a good image in dealing with the public and its clients. Is willing to make an extra effort to help build a quality and caring shelter/program. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict. Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments. Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety. Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience:HS Diploma or GED required.NYS Security Guard LicenseLL124F-80 safety Coordinators License within 3 months of employmentCPR CertifiedExcellent communication skills (Both Written and verbal)Will need to demonstrate computer skills and the ability to maintain composure during crisis, emergency situations, and/or during behavioral outbursts.Must always maintain proper boundaries and professional relationships with clients and staff, always. Preferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. CPR / First Aid CertificationFrench / Spanish speaking. Computer Skills:Computer skills needed for composing emails on Microsoft applications, accessing the CARES information system and accessing the device, and composing correspondence. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS:GENERAL WORKING HOURS: Shifts vary and may change to include overnight shifts, days, evenings and weekends.WORKING FROM HOME: All essential functions of this job cannot be completed working from home.TRAVEL: May be required to travel about 5% of the time to purchase items or to attend a training. PHYSICAL REQUIREMENTS: The physical activity for the Security Guard is: Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Reaching. Extending hand(s) and arm(s) in any direction. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. Standing: Remaining upright on the feet, particularly for sustained periods of time. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. Grasping: Applying pressure to an object with the fingers and palm. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. Physical requirements for the Security Guard. Heavy work: Exerting up to 100 pounds of force occasionally (ie. for emergency evacuations and in response to emergencies), and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. The visual acuity requirements for the Security Guard (including color, depth perception and field vision).The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures (i.e., security guard, inspection, etc.). The Shift Supervisor will be subject to the following conditions in this position:The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to individuals with unpredictable mental health status’s and temperament. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE _________________________________________________________________ _______________________ Employee Signature Date _________________________________________________________________ _______________________ Supervisor’s Signature Date

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description JOB TITLE: Part Time Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description Exciting Opportunity for Technical Staff: Join Our Team for a Major Financial Institution's New Global Headquarters! Are you a dedicated and skilled technical professional looking for an exciting long-term project? We are building a team to work on end-user hardware setup for a major financial institution's new global headquarters in New York City. This project will run from June through December 2025, with potential to extend into the first quarter of 2026. Project Details: • Location: New York City, Midtown Manhattan, • Duration: June 2025 - December 2025 (potential extension into Q1 2026), • Shifts Available (Monday thru Friday):, • Night Crew: Work overnight to stage each desk with the necessary equipment (unboxing and placing equipment at the correct desk); Tentatively 3PM-11PM, • Ability to pass background checks (contingent worker badge will be issued), • Commitment to the project duration (7 months), • Be part of a high-profile project for a major financial institution, • Work in a dynamic and collaborative environment, • Gain valuable experience in large-scale hardware setup, • Tech must have knowledge in Disconnecting/Reconnecting Desktop Setups. Monitors, docking station, K/B mouse, • Tech must be knowledgeable with laptop setup with docking stations, • Basic knowledge using MS Excel, • A+ Certification, • Training will be provided but you MUST show a desire to advance!, • Must Be On Time Daily! Uni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.Uni-Data & Communications, Inc. was formed in 1989 to service the IT \r\ninfrastructure support needs of the financial services community. \r\n\r\nUni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attend CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by client care coordinators to enhance existing services to homeless families to include the completion of a thorough assessment and the development and completion of bio-psychosocial of each family upon intake, crisis intervention, counseling and client advocacy and referrals to government and community-based resources. If needed, ensure the recommendations of small achievable goals to be implemented on each family’s service plan leading to permanent housing, and strengthen the overall permanency outcome for families with children in shelter. PRIMARY RESPONSIBILITIES: Other duties may be assigned. • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders., • Guide client care coordinators in the development, implementation, and achievement of program goals., • Handle administrative, operational, programmatic issues that might affect client care coordinator staff., • Assign cases to client care coordinators for newly admitted families to be assessed immediately upon admission and managed throughout shelter stay., • Ensure the timely completion of comprehensive bio psychosocial assessments for each family to understand strengths and service needs., • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service., • Enhance the delivery and coordination of mental health and related services to families with children in shelter., • Ensure that client care coordinator reports are clearly written and capture family assessment findings and recommendations., • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and wellbeing., • Ensure that client care coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning and pyscho-education for families., • Collaborate with ACS and /or prevention services agencies and participate in conferences to advocate on behalf of family as needed., • Ensure that client care coordinators are providing families with appropriate referrals and linkages between mental health providers, government agencies and other related community-based services as needed., • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups., • Develop and Implement group work for families to be facilitated by client care coordinators to address family issues, enhance life skills etc., • Ensure that client care coordinators are completing all documentation in a timely manner., • Ensure that client care coordinators assess each family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed., • Ensure that client care coordinators complete and discuss exit summaries with each family and provide families with referrals and supportive services identified in new community., • Participate in family meetings with case work and housing team to discuss planning efforts and progress., • Network and establishing successful linkages with government and community-based organizations to create resources for both families and staff., • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement., • Complete special projects and assignments as needed or identified by the Executive Director., • Must work one late a week from 11 am -7 pm to accommodate both staff and families., • Provide on-call crisis intervention support to client care coordinators., • Perform other duties as assigned. CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, monitors client care coordinators’ maintenance of client records (paper and electronic) by conduct case audits to ensure both internal and external quality assurance standards are being met in accordance with CRF and DHS standards., • Provides training to new staff and existing client care coordinator staff., • Provide individual and group supervision to Care Coordinators to provide coaching, guidance and support on service delivery and work performance., • Ensure that high risk cases are monitored closely and serviced effectively., • Provide client care coordination team with support and guidance on high risk and challenging cases., • Collects, analyzes data provided on client services to evaluate team success in service delivery., • Timely report of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations., • Comply and promote compliance with all agency policies helping to strengthen and maintain an ethical organizational culture. Completion of DHS Monthly Metrics. • biopsychosocials completed, • mental health referrals, • successful referrals (3 MH referrals kept), • substance use referrals, • successful referrals (3 SU referrals kept), • other referrals, • successful other referrals, • linkage agreements finalized, • training sessions conducted, • client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures., • Participate in trainings and staff-development activities to acquire and maintain both interpersonal and operational skills necessary for successful job performance., • Provide professional development to client care coordinators to enhance skill sets as it relates to appropriately assessing the needs of families with children in shelter., • Work in collaboration with Executive Director and Director of Social Services to provide training and consultation to shelter based case management team, and to increase the ability of shelter staff to address mental health issues., • Ensure that staff attends CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid. PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs., • Collaborative working relationships, with and guidance to, volunteers who aid in the facility., • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services. MINIMUM QUALIFICATIONS: Must be a Licensed Master Social Worker (LMSW) in the state of New York upon hire or within three (3) months of hire, and have a Master’s Degree in Social Work from an accredited school of social work. • Experience in supervision of social workers., • Experience in client assessment, service plan development and case management., • Child and adolescent development., • Parent-child relationships, family dynamics, and diagnostic classifications., • Mental health and Emotional/Behavior health., • Child Welfare policies and procedures., • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities., • Expertise in strengths-based, solution-focused, and family-centered practice., • Experience facilitating groups for adults., • Proficiency in Spanish a plus., • Excellent oral and written communication skills coupled with strong interpersonal skills., • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe. OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule., • Travelling throughout various locations in the New York City area., • Lifting and moving objects weighing up to 30 pounds several times a week., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description JOB TITLE: Front Office Ambassador REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The Case Manager provides supports the wellness and recovery goals of individuals with complex and/or chronic behavioral health and substance abuse issues and needs by implementing targeted interventions designed to provide timely, high-quality, and efficient care. Targeted Case Management services are tailored around goals aimed at providing services that encourage individuals to resolve problems that interfere with their attainment or maintenance of independence or self-sufficiency. The Case manager must have knowledge of community resources and counseling/social work practices with high-risk populations. The Case Manager must have experience working with persons in crisis while attaining the ability to work independently with a strong sense of focus. Must be task-oriented, nonjudgmental and maintain boundary with individuals. The case manager must be able to work in a variety of settings with culturally diverse families while having the ability to be culturally sensitive and appropriate. Maintain a caseload and meet with patients on a weekly basis. The goal of the case manager is to help patients regain optimum health or improve functional capability, in the right setting. It involves assessments, comprehensive diagnostic and treatment planning evaluation to achieve wellness and recovery goals. Case managers are the cohort in accessing services via referral, linkage to needed services, and monitoring follow up on patient care in order to meet the individual’s needs. KEY ESSENTIAL FUNCTIONS • Provide targeted case management services to children, youth and adult consumers living with mental health illnesses and substance abuse disorders and their families/support systems through ensuring access to care, engagement in care coordination of care to obtain the full range of needed services., • Gather enrollment consents, PSYCKES/RHIO consents, and complete screening, baseline-risk assessments, reassessments, plan of care, plan of care updates and notes in accordance with departmental policies., • Demonstrate the ability to clearly articulate, verbally and in writing, the aims and goals of the department to potential patients, community members and staff., • Participate in quality improvement activities, projects and reviews in collaboration clinical team members., • Complete daily, weekly, monthly, or other periodic requests for narrative or quantitative data reports for program review., • Prioritize the homeless population through identification of new sources of potential patients, onsite meetings with patients at their shelter and conduct outreach and engagement presentations., • Meet regularly with supervisor and attend staff meetings and case conferences. Be prepared to discuss case management and operational issues impacting performance and program operations., • Complete and submit daily activity log in accordance with departmental policies., • Ensure patient is attending scheduled medical and social service visits through building relationships with patients and providers. Coordinate and schedule appointments with Social Worker and Medical/Mental Health providers. Routine calls should be made to internal and external providers before and after visits to follow up and provide necessary support to the patients., • Maintain four contacts with each client or at a greater frequency as indicated by the risk stratification and plan of care., • Access and respond per agency guidelines to client complaints of grievances, • Conduct outreach and engagement in accordance with policies via phone, electronic methods, and letter and or field work to client/collateral/provider to engage clients or strengthen connectivity., • Help maintain health and wellness and prevent secondary disease complications through provision of health information, support plan of care, and coaching., • Promote and expand linkage development in all areas related to patient care including social determinants (e.g. housing, employment) and monitor the effectiveness of linkages with other service providers via phone, face to face meetings of formal case conferences., • Communicate effectively with Supervisor in identifying strengths, weakness and opportunities of program operations., • Ensure community-follow up to engage the client in care; promote compliance with medical appointments and encourages client self-sufficiency and empowerment., • High School Diploma or GED required., • Associate Degree and Bachelor’s degree preferred., • Minimum of six (6) years of experience in case management., • Must obtain Mandated reporter (2 hours) training/certificate required., • Must complete Integrated Mental Health/Addictions Treatment Training (IMHATT) Certificate within three (3) months of hire date., • Must complete Integrated Mental Health/Addictions Treatment Training (IMHATT) Certificate, • Must be trained in Trauma Informed Care and in Military and Veteran’s culture, • Must be team oriented and possess a positive attitude with a willingness to be flexible and helpful., • Must be able to multi-task with strong organizational skills., • Excellent interpersonal skills and able to communicate both verbally and in written form., • Commitment to cultural diversity and sensitivity. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and pyscho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attends CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description JOB TITLE: Night Auditor REPORTS TO: Front Office Manager Purpose for the Position: To close the day, ensure all revenues, receipts, and ledgers are balanced, check in and out hotel guests, answer telephones, provide maximum levels of guest service, and support the hotel’s rooms division in any way required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of the hotel., • Verify customers’ credit, and establish how the customer will pay for the accommodation upon check-in., • Keep records of room availability and guests’ accounts using computerized property management system., • Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day., • Review accounts and charges with guests during the checkout process., • Transmit and receive messages using telephones or telephone switchboards., • Contact overnight housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Answer all incoming phones in three rings or less., • Be an outgoing, welcoming personality for the hotel., • Use logical thinking and personal judgment to perform a variety of office tasks., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions, but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights, and measurements. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries, and reports using prescribed format and conforming all rules of punctuation, grammar, diction, and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationship to Data, People, and Things: Data: Compiling: Gathering, collating, or classifying information about data, people, or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling, and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials.

Job Description Job title: Administrative Assistant Reports to: Program Director / CFO FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: May 2020 POSITION SUMMARY: The Administrative and Accounting Assistant ensures the efficient day-to-day operation of the office and support the work of management and other administrative staff. The Administrative Assistant will assist with purchasing/inventory functions according to established procedures, funding source DHS or as directed by Management. He/she supports all departments including in the maintenance of information systems for record keeping and reporting. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Maintain a system for efficient record keeping, regulatory compliance and reporting., • Maintains a filing system including Discharge Charts, Building Rosters and Sign In/Out sheets., • Log room and ACS inspections and maintain filing system., • Maintain system for communicating incident reports to caseworkers, logging incident reports and follow-up, and communicating incidents through the DHS CARES platform for reporting., • Update office binders as directed by management., • Maintains employee phone list and outside contacts list., • Keep records up to date and manage dead filing according to protocols., • As needed, develop new systems to assist with the efficient management of records., • Answer incoming phone calls, record messages and makes follow-up calls., • Represent Highland Park CDC in a positive, welcoming manner when interacting with clients, vendors, and all other internal and external stakeholders., • Ensure that urgent messages / issues are communicated in a timely manner to appropriate parties via a phone call or text as needed., • Support the administration of human resources and operations functions., • Assist with new employee orientation., • Obtaining new-hire documents as needed from candidates and new hires., • Email the IT department to coordinate technological needs for new hires and terminations (email set up, computer, phones, etc.)., • Help employees regarding access to the HRIS system as needed., • Leverage organizational skills to efficiently coordinate and manage organizational communications., • Schedule appointments and maintain appointment documentation and calendars either electronically or manually., • Process and receive internal and external mail., • Schedule appointments for Director and staff members, assist with monthly Shelter / Highland Park CDC Calendar., • Arrange inter office meetings, reserve office space., • Coordinate and process shipping via UPS, FedEx, USPS, and other means as needed., • Receive, open and sorts incoming mail., • Process and/or create merge mailings and mass mailings to employees when necessary (for information distribution, etc.)., • Ensures there is adequate inventory and stock of various supplies., • Maintains a system for ensuring there is an adequate inventory and a system for ordering supplies in an efficient manner., • Adheres to all purchasing policies for ordering supplies., • Coordinate with vendors, including but not limited to for technology repairs and maintenance., • Email IT department to set up new hires with technological needs and termination., • Coordinate with IT Department and Phone System department to resolve problems., • Perform administrative support tasks:, • Creates and / or revises various forms and reports., • Type correspondence as requested and as needed., • Coordinates the maintenance and repair of office equipment., • Distribute paychecks/ paystubs., • Perform other job duties and special projects assigned by management. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required., • 2 years of clerical or administrative experience., • Preferred Education & Experience:, • 2 years of college preferred., • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Administrative Assistant is:, • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats , such as by exposure to chemicals and heat from malfunctioning equipment., • Talking and hearing. Able to express and exchange ideas by means of the spoken word. Ability to receive detailed information through oral communication and to make the discrimination in sound., • Repetitive motions. Substantial movements (motions) of the wrist, hands, and and/or fingers., • Physical requirements for the Administrative Assistant:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Administrative Assistant (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The Administrative Assistant will be subject to the following conditions in this position:, • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description JOB TITLE: Night Auditor/Front Office Agent Purpose for the Position: To close the day, ensure all revenues, receipts, and ledgers are balanced , check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of the hotel., • Verify customers’ credit, and establish how the customer will pay for the accommodation upon check-in., • Keep records of room availability and guests’ accounts using computerized property management system., • Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day., • Review accounts and charges with guests during the checkout process., • Transmit and receive messages using telephones or telephone switchboards., • Contact overnight housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Answer all incoming phones in three rings or less., • Complete “bucket checks” to ensure all accounts are current and comply with standards established by the hotel’s Controller and Front Office Manager., • Compute bills, collect payments, and make change for guests., • Issue room keys and escort instructions to bellmen., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Contact housekeeping or maintenance staff when guests report problems., • Be an outgoing, welcoming personality for the Hotel., • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description About Launch Launch EL Charter School is part of a network of 14 EL Education (formerly Expeditionary Learning) schools across the country. EL is a proven educational model being implemented in over 150 district, charter, and independent schools across the country. Launch Schools is more than a place for middle school and high school students to learn. We’re a community built on connection, care, and the belief that every child can thrive. Rooted in Ubuntu, Crew, Excellence, and Equity, we create a learning environment where students are known, supported, and challenged. Together, we grow as learners, leaders, and changemakers. We serve students and families from across Brooklyn reflecting the vibrant diversity of our city. Our staff bring deep experience and shared commitment to rigor, equity, and belonging. Launch students consistently outperform district peers in both growth and achievement: The ideal candidate will model our Launch Habits of Responsibility: Integrity and Stewardship – Always works to do what is best and right for our community. Inspires confidence in others through consistent honesty and care. Kindness and Collaboration – Make others feel like they belong through demonstrating empathy and care Imagination and Spirit – Demonstrates and unyielding belief that we can accomplish our goals Dedication and Practice – Uses each minute to support our mission and reflects on actions with a focus on continuous improvement At Launch believe: • All students can achieve at high levels, • Families are essential partners for teachers, • Strong understanding of charter school operations or prior experience in this field, • Experience in project management with a lens on forward thinking, • Experience in planning, prepping and overseeing school-based assessment and NYS exams., • Exceptional ability to demonstrate our operating values in every aspect of their work, • Exceptional ability to develop and maintain productive and collaborative relationships, • Physical Requirements: Must be able to push, pull and lift up to 20 pounds. Launch compensation is highly competitive and commensurate with experience, along with a full benefits package. Launch will support individuals with obtaining certifications and resources upon hire if applicable. Launch is an equal opportunity employer and does not discriminate against any individual or group for reasons of race, color, creed, sex, age, culture, national origin, marital status, sexual preference or mental or physical disability. Operations Assistant Responsibilities: The below job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. (30 min lunch, non-exempt employee, individual is eligible for overtime) Building Operations • Support Operations Manager in building management and vendor support with the following teams: custodial, schoolfoods, school safety and co-location partnership, • Oversee beautiful spaces expectations at the Middle School to ensure classrooms, hallways, offices, restrooms and community spaces are visual and operational beautiful, • Execute on operations tickets, support calls and immediate teacher/SLT needs, • Oversee the maintenance of the staff room including organization, cleaning, inventory management and restocking., • Own, track and deliver all school-based packages to the appropriate recipient, • Ensure that all staff, student and family facing signage and documents are accurate, stocked, fresh and maintained, • Support the partnership w/ IKON regarding school/organization projects and service tickets for both campuses., • Fixed Asset Internal Tracker (FAIT), • Ensure that Launch’s FAIT is up to date, • Perform quarterly checks of all fixed assets, • Correctly noting and tagging assets for disposal, • Support Launch’s teacher facing computer system to ensure the fixed asset tracker is accurate and computers are cared for properly., • Oversee the programming of SchoolMessenger, Launch OU/email groups, SLACK, other communication/information channels., • Develop project plans related to technology, school implementation, and platform integration., • Collaborate with technology consultants to execute on high level technology projects, • Emails and Accounts, • Ensure that all staff are subscribed to the correct email groupings, • Ensure that student emails are updated and in the proper organizational unit, • Ensure that student and staff accounts are created for the following systems: Accelerated Reader, Star Assessment, i-Ready, and Hapara, • IT Hardware and Classroom Equipment, • Installation, monitoring, and maintenance related to:, • Staff and student laptops, • Networking infrastructure, • Student computer carts, • Classroom printers, elmos, projectors, • Multi-function copy machines, • School Technology Management, • Manage the inventory, collection, distribution, and placements for all school-based technology., • Ensure maintenance, repairs and updates/upgrades are performed on school tech monthly., • Ensure that all school tech is documented, tracked, and housed within the school., • Supporting staff/admin in their use of technology, systems, and equipment, • Respond to Launch Ops tickets to support teachers with tech and equipment needs, • Ensuring that staff and student devices are cared for in the proper way, • Communication through several different sources: memos, in-person trainings and guides, • Proactively training staff on proper use and care, • Ensure classrooms technology set meets Launch’s requirements (i.e. worker comp requirements), • Research and advise admin on best practices for Information Technology in education, • Student Information Systems, • Support with annual rollovers with respect to Launch’s student information systems - Alma, Edcite, School Messenger and Hapara, • Support the overall connection between systems, • Support the student process of transitions, arrival, lunch, and dismissal, • Check in and provide in class support to teachers as needed, • Support with attendance calls as needed, • Support the enrollment team during the months of March, April and May with lottery preparations, new parent phone calls, event support, enrollment documentation, • Attend select events to support with English/Spanish translation, • Collect and ensure that all student files are current and up-to-date. School-Wide Events (when applicable), • Supporting with operational and physical needs for school-wide events including but not limited to: pre-service, parent teacher conferences, new family night, back to school night, pack up plan, staff potlucks, • Support logistics for school-wide celebrations - both staff and students, • Attend select events to support with English/Spanish translation, • Support the Operations teams with a wide range of projects based on availability and other commitments, including but not limited to:, • School lunch forms, • Immunization compliance, • Accommodations/504, • NYC School Survey, • Student files, • Re-enrollment forms, • Support the Main Office with occasional coverage of the front desk and ensure the main office is a welcoming work environment, • Support with school mailings as needed, • Lead all whole school training/onboarding sessions related to operations projects., • Collaborate with department subjects and department teams to support any operational projects., • Support where needed to ensure optimal operational success in the building., • Support the onboarding process by ensuring that all staff have their ID’s, keys, and other start of year items., • Other duties as assigned (based on the needs of the school at specific times during the year) Powered by JazzHR cSd9369iX7

Job DescriptionPosition Description: SUMMARY OF POSITION: The Housing Voucher Specialist is a staffer who possesses great organizational skills, is detail oriented, can multi-task, has the ability to coordinate complex situations, prioritizes work, meet deadlines, is analytical, and reliable of reported financial results, and ensure reported results comply with the company standards for our retail and TRS areas.ESSENTIAL FUNCTIONS: Responsible monitoring of all Portable and Enhanced Voucher accounts from the following Housing Agencies including, but not limited to, NYCHA, HCR, HPD, DHCR-E (CDC).\tResponsible for all SCRIE and DRIE programs and related matters. \tPost all monthly payments and/or credits from all agencies. \tNotify the agencies of any Gross Rent Increases \tReconcile tenant accounts to reflect correct rent changes, charges and payments applied. \tResolve account discrepancies of non-payment and/or incorrect payments. \tNotify Property Managers and Maintenance in regards to any HQS violations. \tMonitor HQS status to ensure subsidy payments are reinstated timely. \tCommunicate with agencies in regards to HQS violations, non-payment and/or incorrect payments. Work to ensure subsidy restoration and/or corrections are completed as applicable. \tCreate and maintain spreadsheets and reports. \tContact tenants and make appointments to sign a new lease and update family composition on a yearly basis. \tSpeak and/or see residents that may have concerns with their accounts and/or updating for a family composition as applicable. \tMaintain all files for the above programs in a neat and up to date manner. \tProvide feedback on processes for continued efficacy \tRepresent the company in a professional manner at all times. \tProvides organizational and administrative support for the Recert, Property Mgmt. & Rental Dept. as needed. \tAssist Jr. Staff Accountant with special projects and other duties as needed. \tPerform other related duties as assigned (i.e., reporting, administrative tasks, etc.) The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of the job. It is not to be construed as an exhaustive statement of all the job functions. REQUIREMENTS & COMPETENCIES: To be successful, the Affordable Housing Coordinator, an employee must maintain confidential information regarding the personal history of employee records. Should possess the following skills: Ability to identify gaps and create improvements Knowledge of third-party voucher programs run by NYCHA, HCR, HPD, and DHCR-E Teamwork and Collaboration Project Management Competent Analytical Ability Self-motivated Team-worker and multi-tasker Time management Excellent organizational and record-keeping skills, detail-oriented and apply initiative. Ability to work well with the general public and within a team environment Administrative tasks such as scanning, faxing, sending emails, checking voicemails, etc. Able to work under high pressure and maintain professionalism throughout internal and external company interactions. Exceptional written and verbal skills to deliver information effectively and efficiently Bilingual a plus EDUCATION / WORK REQUIREMENTS: \tMinimum of 3 years of Affordable Housing experience \tBachelors degree preferred but not required \tSection 8, Fair Market, Section 236 and Mitchell Lama housing experience required. \tMicrosoft Office, computer and Internet proficiency is a plus. \tKnowledge of real estate software programs such as MRI and Real Page LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondences, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS: Comfortable with numbers and ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to use discretion and exhibit high level of confidentiality. $47,000.00 - $54,000.00 Annually

Job Description JOB TITLE: Night Auditor REPORTS TO: Front Office Manager Purpose for the Position: To close the day, ensure all revenues, receipts, and ledgers are balanced, check in and out hotel guests, answer telephones, provide maximum levels of guest service, and support the hotel’s rooms division in any way required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of the hotel., • Verify customers’ credit, and establish how the customer will pay for the accommodation upon check-in., • Keep records of room availability and guests’ accounts using computerized property management system., • Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day., • Review accounts and charges with guests during the checkout process., • Transmit and receive messages using telephones or telephone switchboards., • Contact overnight housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Answer all incoming phones in three rings or less., • Be an outgoing, welcoming personality for the hotel., • Use logical thinking and personal judgment to perform a variety of office tasks., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions, but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights, and measurements. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries, and reports using prescribed format and conforming all rules of punctuation, grammar, diction, and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationship to Data, People, and Things: Data: Compiling: Gathering, collating, or classifying information about data, people, or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling, and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials.