Manager, Community Relations
9 days ago
Vacaville
Job DescriptionCandidates must reside within a commutable distance to the communities that Travis Credit Union serves: Alameda, Colusa, Contra Costa, Merced, Napa, Placer, Sacramento, San Joaquin, Solano, Sonoma, Stanislaus and Yolo counties. This position is considered hybrid so you must be within a commutable distance to our corporate headquarters in Vacaville, CA. Summary: The Community Relations Management team plays a vital role in strengthening Travis Credit Union’s (TCU) connection with its members and the broader community. The focus is on building trust, enhancing the credit union’s reputation and supporting its mission of people helping people through financial wellness programs, products and services. This role leads outreach initiatives, builds partnerships, represents the brand at events, advocates for members, and coordinates employee volunteerism to strengthen community ties and promotes financial wellness. Profile: • Responsible for driving the success of the Community Relations programs through ownership of marketing event management., • Leads, trains, evaluates, coaches, professionally develops and motivates staff to attain department goals. Sets and monitors performance goals. Promotes a work environment that encourages involvement, initiative and teamwork. Builds career development paths for assigned staff., • Develops, implements and maintains the credit union’s community relationship programs to support membership growth and align with the organizational goals and objectives. Ensures staff deliver programs that align with the organization’s strategic initiatives (including brand and culture)., • Key partner in developing a growth focused business plan to support the credit union’s long-term strategy., • Models program success and leadership education through grass root data and trend analyses. Responsible for maturing data analytics for growth and program evolution., • Accountable for ensuring process development and documentation, including adoption of best practices in a continuously evolutionary manner., • Manages and develops business relationships in the TCU service areas to promote our community relationship programs and TCU’s brand. Attends local business meetings as a representative of TCU’s outreach programs. Not all functions/tasks are listed above; however, those listed are considered essential. Skills:, • Experience managing and nurturing relationships with non-profit partners., • Proven experience in event planning, event marketing and event management., • Ability to manage multiple projects and meet tight deadlines., • Proficiency in event/project management software and digital tools., • Sound understanding of financial products and services., • Solid interpersonal skills and self-confidence with the ability to listen effectively and communicate influentially., • Ability to interact with diverse groups of people including business community members, potential members, partners and government/county officials in a professional and diplomatic manner., • Effective professional verbal and written communication skills., • Ability to provide leadership, support, motivation and professional development to assigned staff. Reporting and Experience:, • Reports directly to VP, Marketing., • Direct supervisory responsibilities for assigned supervisor. Overall supervisory responsibilities for assigned department staff., • BA/BS in BA/BS in Education, Sociology, Public Administration, Marketing or related field or equivalent experience., • Minimum of 7 years of experience in community relations., • Minimum of 5 years in supervisory or leadership role. Working Conditions: Work is generally performed within an office environment, with standard office equipment available and usually sedentary in nature. May require attending meetings and events during evenings and/or weekends. Travel and overnight stays may be required. Compensation: Base salary starting range: $113,258.08/annually - $139,900.80/annually is commensurate with experience. Our compensation philosophy is based on several factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, and key skills. At Travis Credit Union, our priority is that our employees and their loved ones are provided with a Total Rewards program that ensures their health and welfare safety which allows our employees to focus on the financial welfare of our members and the credit unions objectives. As such, Travis Credit Union offers a robust benefits package to our eligible employees, including competitive medical, dental, and vision insurance, mental health offerings, employee performance incentive plan, merit increases, 401(k) program with immediately vested employer match, generous holiday and vacation policy, and extensive TCU specific perks like employee loan and credit card discounts! Travis Credit Union is an Affirmative Action EmployerEOE/Individual with Disability/Veteran Status #traviscu Company DescriptionWhy TCU? We’re recognized by Forbes as a Top Credit Union in California for overall member satisfaction, trust, financial advice, branch services and digital services. We have everything you need to reach your financial goals and to help others in our community experience financial wellness. Why else? We are an EMPLOYER OF CHOICE! We have AWESOME employees! We believe in promoting from within whenever possible and developing our staff. We are passionate about helping people and believe in our mission, "We are dedicated to building lifelong relationships with our members to help them achieve their financial goals." It's quite simple. Travis Credit Union is a great place to work! Headquartered in Vacaville, California, Travis Credit Union is a not-for-profit, cooperative financial institution serving those who live or work in Solano, Yolo, Sacramento, Placer, San Joaquin, Stanislaus, Napa, Contra Costa, Alameda, Sonoma, Colusa, and Merced Counties. Currently, Travis Credit Union is the 12th largest credit union in California, with over 225,000 members and over $4.2 billion in assets. TCU members can access their accounts at 24 convenient branch locations, at 35,000 free CO-OP Network® ATMs, through secure, easy-to-use Online Banking, our mobile app for Apple® iPhone® or by telephone using our Call-24 Phone Banking. As one of the leading financial institutions in Solano, Contra Costa, Yolo, Napa, and Merced Counties, Travis Credit Union's strength lies in its faithful commitment to its members; its solid, secure history; and its long-standing track record of dedicated service. BENEFITS We offer medical, dental, vision, life insurance, FSA, vacation/sick/holiday pay, matching 401(k) with 100% vested immediately, educational assistance and annual bonus for all regular full-time employees. Plus a few fun perks like our gym, ping pong table, and a rest and relaxation room that are available at Corporate Headquarters. To view a more detailed job description, learn more about TCU and apply, visit: TCU is a drug-free workplace. Pre-employment screening is required. Visit for a full list of our current openings EOE/Individual with Disability/Veteran StatusWhy TCU? We’re recognized by Forbes as a Top Credit Union in California for overall member satisfaction, trust, financial advice, branch services and digital services. We have everything you need to reach your financial goals and to help others in our community experience financial wellness.\r\n\r\nWhy else? We are an EMPLOYER OF CHOICE! We have AWESOME employees! We believe in promoting from within whenever possible and developing our staff. We are passionate about helping people and believe in our mission, "We are dedicated to building lifelong relationships with our members to help them achieve their financial goals." It's quite simple. Travis Credit Union is a great place to work!\r\n\r\nHeadquartered in Vacaville, California, Travis Credit Union is a not-for-profit, cooperative financial institution serving those who live or work in Solano, Yolo, Sacramento, Placer, San Joaquin, Stanislaus, Napa, Contra Costa, Alameda, Sonoma, Colusa, and Merced Counties. Currently, Travis Credit Union is the 12th largest credit union in California, with over 225,000 members and over $4.2 billion in assets. TCU members can access their accounts at 24 convenient branch locations, at 35,000 free CO-OP Network® ATMs, through secure, easy-to-use Online Banking, our mobile app for Apple® iPhone® or by telephone using our Call-24 Phone Banking. As one of the leading financial institutions in Solano, Contra Costa, Yolo, Napa, and Merced Counties, Travis Credit Union's strength lies in its faithful commitment to its members; its solid, secure history; and its long-standing track record of dedicated service.\r\n\r\nBENEFITS We offer medical, dental, vision, life insurance, FSA, vacation/sick/holiday pay, matching 401(k) with 100% vested immediately, educational assistance and annual bonus for all regular full-time employees. Plus a few fun perks like our gym, ping pong table, and a rest and relaxation room that are available at Corporate Headquarters. \r\n\r\n To view a more detailed job description, learn more about TCU and apply, visit: is a drug-free workplace. Pre-employment screening is required. \r\nVisit for a full list of our current openings\r\nEOE/Individual with Disability/Veteran Status