Medical records specialist jobs in Buffalo, New YorkCreate job alerts

Overview: WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workplaces! As a large company serving diverse customers, we invest in our team with: • Competitive Compensation: $35-$42/hr, • Sign on Bonus: Up to $3,000.00 DOE, • Ongoing Education & Training: Access to state-of-the-art facilities and paid online training., • Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match., • Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing., • Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more. Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry! Responsibilities: · Ability to report to work in a timely manner as scheduled by supervisor. · Repair and overhaul equipment such as compressors, water pumps, air handlers, electrical and mechanical control devices and other similar machinery. · Test malfunctioning systems and components using electrical and/or mechanical skills. · Maintain legible corporate and personal records of work history. · Provide general repair work on refrigeration, heating and ventilation equipment such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors. · Provide preventative maintenance activities; diagnose equipment malfunctions and operating efficiency of mechanical equipment. · Perform work on minor construction and remodeling projects including startups of new installations. · Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety). · Performs other duties as assigned. Qualifications: Education / Training · High school diploma or GED, equivalent work experience and trade or technical school classes. · Valid EPA certificate. Work Experience / Skills · 3-5 year's experience in commercial HVAC, refrigeration, and electrical required. · Basic knowledge of refrigeration, HVAC, ice machines, gas furnaces, and electrical. · Experience working on refrigeration equipment in convenience stores or supermarkets a strong plus. · Familiarity with single systems and rack systems along with previous work on display cases and walk-in boxes is very helpful. · Knowlege of the components in a single-phase compressor and single-phase motor control circuit. · Ability to use an ohmmeter. · Ability to verify a capacitor is in good standing. · Ability to demonstrate an understanding of defrost circuits. · Knowledge of schematic and wiring diagram. · Ability to identify/explain function of refrigeration components. · Ability to properly leak check a single-compressor system. · Ability to demonstrate proper PPE and safety equipment. · Ability to set up LPC as the primary temperature control and as a pump down safety control. · Ability to demonstrate how to determine superheat and how to set expansion valve superheat. · Ability to verify a defrost termination is functional. · Ability to demonstrate the proper tasks for performing preventative maintenance on HVAC systems. · Ability and knowledge of the functions and safety precautions of the components of a gas furnace system. · Ability to properly recover refrigerant from a refrigeration system. · Ability to change oil in a vacuum pump. · Ability to demonstrate how to properly hook up a gauge set for evacuation. · Knowledge of reporting procedure for a large refrigerant release. · Knowledge of level 2 experience/information. · Must be able to lift up to 60 lbs. with no assistance and be able to sit and/or stand for several hours at a time. · Valid driver’s license. · Good driving record. · Ability to understand and follow all company policies and procedures and all applicable State and Federal laws. · Ability to use typical business tools including E-Mail, Word, Excel, etc. Join Us: Today, there are 27 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! Connect with us on ___ and ___. CoolSys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance. Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems

Application Deadline: 6 April 2026 Department: Federal Services Location: Buffalo, NY Compensation: $55,000 - $75,000 / year Description TeleSolv Consulting is seeking a detail-oriented Facility Operations Specialist to support government operations and facilities management activities across a diverse real property portfolio. This position supports the federal government, and all applicants must be local to the designated duty location. The Facility Operations Specialist plays a vital role in supporting the Government’s ongoing mission by ensuring effective coordination of facility operations, maintenance, and repair activities. This role requires strong analytical skills, attention to detail, and the ability to manage multiple facility-related tasks in a fast-paced environment. This position supports a Government office responsible for managing and sustaining facilities infrastructure. The Facility Operations Specialist contributes to workflows that ensure facilities are maintained, operational requirements are met, and projects are executed efficiently. Responsibilities: • Support acquisition activities, including assisting with documentation, tracking procurement actions, and coordinating project requirements., • Assist with funding management and budget tracking, including monitoring costs and supporting financial reporting activities., • Coordinate maintenance and repair (M&R) activities, including tracking project status, costs, scope, and completion progress., • Prepare reports on facility maintenance, repair efforts, and operational performance for management review., • Support facility operations management by monitoring maintenance work and ensuring timely completion of tasks., • Assist in developing repair solutions and documenting facility-related projects and requirements., • Maintain and update facility data in government systems to ensure accuracy and completeness of records., • Coordinate with stakeholders including project managers, maintenance teams, and government personnel to support facility operations., • Track and manage documentation related to contracts, maintenance activities, and facility systems., • Assist in budget planning and execution for maintenance, repair, and operational activities., • Support environmental compliance tracking and ensure permits, warranties, and documentation are properly maintained., • Perform additional duties as assigned to support daily operational needs. Qualifications: • Must be a U.S. Citizen., • Bachelor’s Degree required (may be substituted with relevant experience upon approval)., • Minimum of five (5) or more years of experience in facility operations, maintenance, or related field., • Ability to obtain a Public Trust/Suitability Clearance through the Government., • Experience supporting facility operations, maintenance, and repair programs., • Knowledge of budgeting, cost tracking, and financial reporting processes., • Strong organizational and analytical skills with the ability to manage multiple projects., • Experience working with data management systems and reporting tools., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)., • Familiarity with facility management systems (e.g., TRIRIGA or similar) is preferred., • Strong communication skills and ability to coordinate across multiple stakeholders., • OSHA 10-hour training preferred. Benefits: TeleSolv Consulting offers a competitive compensation package including medical, dental, and vision insurance; 401(k) retirement savings plan with company match; paid time off (vacation, sick leave, and paid holidays); short- and long-term disability coverage; life insurance; and opportunities for professional development and training. Additional benefits may include telework options (if applicable), flexible scheduling, employee wellness programs, and performance-based incentives. About TeleSolv: Join the TeleSolv Team on our mission to provide quality and unparalleled service to our clients. We are a growing organization that provides a variety of professional and administrative services to public and private organizations with global operations. Rated in the top 1000 businesses in 2019 by Inc.com. Since its founding in 2000, TeleSolv has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks. TeleSolv offers excellent compensation, training, advancement opportunities, and exceptional benefits including PTO, sick leave, up to 11 paid federal holidays, medical, dental, vision, company paid life, short-term and long-term disability insurance, employee assistance program, and matching 401(k) plan. Background Investigation: This position requires that you obtain a background investigation. As part of this process, the government will perform a criminal, credit, tax, employment, and drug history background check. The government has varying tolerances, with mitigating circumstances, for issues in all of the categories. The government is essentially looking to confirm that you are generally in good financial standing, up to date on your tax filings, rehire eligible with your prior employers, and have adhered to any federal restrictions on illegal drug use, including marijuana, in addition to other checks related on your character and trust worthiness.

Generous Pay / Medical-Dental-Vision on day 1 / 401k match / PTO - As a Customer Experience Specialist, you will: provide exceptional customer service to clients via phone, email, and chat; handle inquiries and resolve issues in a timely and professional manner; maintain accurate records and documen

Job DescriptionDescription: WE ARE GROWING!! Roswell Park Care Network has an amazing opportunity for a Clinical Pharmacist to join our team! JOB SUMMARY Assumes responsibility for medication management for a core group of patients under the supervision and delegation of a physician. The Clinical Pharmacist Specialist manages both clinical and administrative aspects of pharmacy operations for the assigned practices. The incumbent handles medication dispensing, patient counseling, inventory management, and regulatory compliance. Additionally, the pharmacist is responsible for financial transactions, claim reconciliation, and regular communication with medical staff and third-party entities. ESSENTIAL FUNCTIONS Under the supervision and delegation of a physician: • Prescription Verification: Verifies prescriptions from healthcare providers for accuracy, appropriateness, and potential interactions with other medications the patient may be taking., • Medication Dispensing: Prepares and dispenses medications directly to patients in the office, including counting tablets, labeling bottles, and providing the prescribed medication quantities., • Patient Counseling: Educates patients on proper medication usage, discusses potential side effects, and answers any questions to ensure safe and effective drug use., • Drug Utilization Review: Conducts reviews of patient medication regimens to prevent drug interactions, contraindications, and other issues affecting patient health., • Regulatory Compliance: Ensures all dispensing practices comply with federal, state, and local regulations, maintains proper storage conditions for medications, and manages inventory securely., • Inventory Management: Manages pharmaceutical inventory within the office, orders supplies, monitors stock levels, and ensures proper disposal of expired or unused medications., • Insurance Coordination: Handles insurance claims and coordinates for medications dispensed in-office, ensuring accurate billing and patient understanding of their coverage., • Quality Assurance: Implements and monitors procedures to ensure the quality and safety of dispensed medications and addresses any discrepancies or issues during dispensing., • Complete and Follow-Up on Rx Audits: Conducts thorough prescription audits and follows up to ensure compliance and accuracy in dispensing., • Perform Claim Reconciliation for Third-Party Payments: Uses software like PioneerRx to reconcile claims, verifying check numbers, matching Rx amounts and dates, and adjusting entries as needed., • Manage Cash Register and Document Sales: Handles transactions, provides detailed biweekly cash out reports, and summarizes sales., • Deposit Cash and Checks Off-Site: Manages banking for the pharmacy, including depositing checks from insurances not processed through Central Pay., • Generate End-of-Month Reports: Produces comprehensive monthly reports including inventory data, collected from nurse managers and the pharmacy, then sent to finance., • Serve as Pharmacy Clinical Liaison/Resource for All Providers: Acts as the primary pharmacy contact for providers, offering clinical support and information., • Distribute and Follow Up on Recalls for Medications and Supplies: Manages and monitors all medication and supply recalls, participating in related decision-making processes., • Manage Medication Samples: Coordinates with pharmaceutical reps to ensure an adequate supply of medication samples, especially for emergent situations., • Acts as a liaison between pharmacy, nursing, and medical staff to educate health professionals on current drug-related procedures, policies, guidelines, and pathways., • Implements and maintains departmental policies and procedures for safe and effective drug use within their service., • Participates in quality assurance programs to enhance pharmaceutical care; these programs may include drug utilization evaluation or other projects assigned by the Manager/Director of Clinical Pharmacy Services., • Daily interacts with Healthcare Providers, Management, and Nursing staff; educates patients and caregivers on medication uses; provides medication reconciliation of medications as appropriate and able; provides patients/caregivers with tools during the patient education process., • Provides educational in-services to all healthcare professionals both formally and informally., • Enhances professional growth and development by participating in educational programs, reading current literature, and participating in in-service meetings and workshops., • Prepares written documentation as required by the profession; maintains, distributes, analyzes, and projects information for required records, reports, and statistics as directed., • Responsible for the accurate & timely dispensing of medication under the supervision of a physician., • Assists in the oversight of Medically Integrated Dispensary, including policy formation, compliance, and appropriate medication handling practices., • Investigational Drug Services: Provides clinical and operational support, and the medication management of patients participating in research studies within the Care Network. Requirements: EDUCATION/CERTIFICATION/EXPERIENCE • Doctor of Pharmacy degree; or Master’s degree and the equivalent of one (1) year of full-time clinical pharmacy or pharmacy-related experience; or, • Bachelor’s degree and the equivalent of three (3) of full-time clinical pharmacy or pharmacy-related experience., • License to practice as a Registered Pharmacist in the State of New York

Job Description We have partnered with a 300+ unit apartment complex in downtown Buffalo that is looking for a Recertification Specialist with HUD/Tax Credit experience. The company is in need of someone with a minimum of 2 years experience with Recertification and will pay $23/hour with a schedule of 8am - 5pm Mon-Fri. Key duties include overseeing tenant relations, managing lease agreements, and facilitating effective communication between residents and management. They play a vital role in ensuring compliance with affordable housing regulations, conducting income verifications, and assisting with the application process for prospective tenants. Additionally, the Recertification Specialist collaborates with maintenance teams to address repairs promptly and manages financial aspects such as rent collection and budget adherence. This role requires a strong commitment to creating a supportive and inclusive living environment while navigating the unique challenges associated with affordable housing. Annual Recertification Management: Oversee and manage the annual recertification process for participants in HUD housing programs. Ensure timely and accurate collection of income, asset, and expense information from program participants. Income Verification: Conduct thorough reviews of financial documents, including pay stubs, tax returns, and other relevant paperwork, to verify participant income. Household Composition Review: Assess changes in household composition and ensure that reported information aligns with program guidelines. Expense Assessment: Review and document changes in participant expenses, such as medical costs or childcare expenses, and incorporate them into the recertification process. Housing Unit Inspections: Coordinate and facilitate housing unit inspections to ensure compliance with HUD housing quality standards, particularly in the context of the Section 8 Housing Choice Voucher program. Documentation Management: Collect, organize, and maintain accurate records of all documentation submitted by program participants during the recertification process. Client Interaction: Provide support and guidance to program participants, addressing inquiries and assisting with the completion of recertification documentation. Compliance Monitoring: Monitor and ensure compliance with HUD regulations and guidelines throughout the recertification process. #zip

Job DescriptionJob Title: Payer Credentialing SupervisorLocation: RemoteHire Type: DirectPay Range: $32.00 - $37.00/hourWork Type: Full-timeWork Model: HybridWork Schedule: Monday – Friday, 8am – 4pm Recruiter Contact: Sean Pebbles Nature & Scope:Positional OverviewThe Imagine Group is recruiting for a Payer Credentialing Supervisor on behalf of our client, a leading not-for-profit healthcare network serving Western New York, this organization provides comprehensive medical services through hospitals, outpatient centers, and long-term care facilities across the region. It is committed to advancing community health through innovation, education partnerships, and patient-centered care. In this role, you will be responsible for leading a remote team of 10–12 specialists, responsible for payer enrollment, and ongoing credentialing activities. This role ensures daily operational execution, maintains quality and accuracy, drives team engagement in a virtual environment, and partners closely with leadership to meet turnaround times, compliance standards, and performance goals. The supervisor is accountable for team culture, workload management, coaching, and administrative oversight. The supervisor must maintain a service-focused mindset to support your team, providers and payer relationships.Role & Responsibility:Tasks That Will Lead to Your Success • Reinforce a highengagement remote culture, including consistent cameraon expectations., • Hold daily team touchpoints to align on priorities and remove blockers., • Participate in three weekly alignment meetings with the Manager for updates and issue review., • Conduct weekly 1:1s with each specialist., • Support virtual teambuilding and recognition activities., • Support change management efforts during team expansion, process updates, and transitions., • Directly oversee specialists performing handson payer enrollment work., • Assign daily tasks, balance workload, and ensure deadlines and SLAs are met., • Maintain clear priorities and communicate expectations consistently., • Monitor progress on applications, followups, and aging tasks., • Provide realtime coaching, feedback, and process reinforcement., • Conduct quality checks on applications, documentation, and followup work., • Track individual performance and development against goals., • Identify training needs and partner with leadership to execute training plans., • Document coaching conversations and performance feedback., • Manage timecards, PTO, and daily staffing coverage., • Maintain and enforce the responsibility matrix for the team., • Monitor performance trends, outliers, and support PIPs when needed., • Oversee daily performance tracking and metrics., • Conduct staff quality audits and ensure documentation accuracy.Skills & ExperienceQualifications That Will Help You Thrive, • High School Diploma., • Experience supervising and leading credentialing, payer enrollment (10+ staff), • Proven success managing remote team, including daily huddles, 1:1’s, coaching, and performance tracking and oversight., • Hands – on experience with payer enrollment workflows, provider onboarding, and credentialing process., • Strong working knowledge of major payer requirements, especially Highmakr, IHA, Fidelis, UHC, Medicare, Univera, Aetna, Cigna / MVP, Wellpoint, and NY/PA Medicaid., • Experience resolving payer escalations, navigating complex payer rules, and managing high-volume application pipelines., • Leadership and team management in a remote environment., • Strong communication skills with the ability to set expectations and provide clear direction., • Coaching, performance management, and quality assurance., • Time management, prioritization, and workload balancing., • Problemsolving and escalation handling., • Lead a distributed team with consistency, accountability, and engagement., • Maintain accuracy and quality in a highvolume, deadlinedriven environment., • Build trust, motivate staff, and foster a positive team culture., • Adapt quickly to changing priorities and operational needs., • Ability to learn and manage enrollment / credentialing systems, payer portals, and workflow tools quickly., • Use data and metrics to drive decisions and performance improvement., • Remote candidates will be considered based on skillset and experience., • Ability to sit for extended periods while working at a computer or reviewing billing records., • Work is typically performed in an office environment with minimal exposure to health or safety hazards.

Job DescriptionDescription: Just for Kids, awarded Employer of the Year by Buffalo State and the University at Buffalo, is looking for enthusiastic, creative, and motivated staff who have a passion for working with today’s youth and whose everyday priorities align with Just for Kids core values: to provide an engaging, enriching, and safe out of school experience. Company Information Just for Kids is a community-centered non-profit organization that offers before and after school and summer programming in the Amherst, Cheektowaga Central, Cheektowaga Sloan, Cleveland Hill (Cheektowaga), Grand Island, Sweet Home, and Williamsville Central School Districts. We also offer programming at The Park School of Buffalo, Saints Peter and Paul School in Hamburg, St. Benedict School in Amherst, St. Mary's School in Swormville, and Nardin Academy in Buffalo. Position Summary The Pre-K Specialist is responsible for developing and managing additional learning opportunities through play, enrichment activities and social interaction for the before and after school programs for pre-kindergarten children (ages 4-5). This role focuses on creating a safe, engaging and educational environment that complements the curriculum of the Program Manager and the regular school day. Coordinate with the Program Manager to determine responsibility for administrative tasks. Support the point person for site needs during Program Manager’s absence. • Design, plan and implement age-appropriate daily activities that align with early childhood education principles and foster children’s cognitive, social, emotional and physical development., • Create diverse activities such as arts, crafts, music, movement, literacy and science that are all development appropriate and engaging that reinforce classroom learning and are in in line with the Program Managers curriculum., • Maintain general housekeeping of all program areas including program spaces and storage areas and schedule spaces for groups of children based on size, activity and maintaining ratios., • Provide guidance on implementing Pre-K activities, managing behavior and ensuring a high-quality program., • Support daily communication with participating families and staff. After school programs follow the District/School calendar, Monday through Friday, from dismissal through the close of program (5:30pm or 6:00pm). Morning programs run from 7:00am/7:15am through the start of school. Five day availability preferred, but not required. Benefits • Competitive hourly rate, • Performance, Attendance, and Referral Bonuses, • Paid Sick Time, • Stellar Dental Discount Plan, • Tuition Discount through Just for Kids School-Age Discount Program Just for Kids takes pride in the services we offer the community and our staff. We have won multiple awards for our childcare services and the manner in which we treat our staff. • WNY Child Care Action Team – Empire Award for Child Care Excellence (2025), • Buffalo Business First – Best Places to Work Finalist – (2015, 2019, 2023), • Network for Youth Success – Quality Leadership Award (2022), • Child Care Provider of the Year, Child Care Resource Network (2015), • Employer of the Year – Buffalo State (2012) + University at Buffalo (2015), • UB Nonprofit Internship Site of the Year (2015)Requirements:, • Before employees are eligible to start working, they must be cleared through NYS OCFS. This includes the completion of several background checks, medical clearance, and fingerprinting. 9 college credits in Early Childhood, Child Development or a related field, with a plan of study leading to a: • Child Development Associate Credential -or-, • Other Office-recognized credential specific to the preschool developmental period -or-, • Associate’s Degree in Early Childhood, Child Development or a related field

Job Description JOB OVERVIEW We are seeking a detail-oriented and organized Billing Specialist to join our dynamic team. The ideal candidate will have a strong background in medical billing and coding, with a comprehensive understanding of medical terminology. This role is crucial for ensuring accurate billing processes, maintaining patient accounts, and facilitating smooth transactions within our medical office. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Reviews, researches and resolves all rejected claims and claim balances on assigned A/R through the use of workqueues. · Records objective, professional, thorough and comprehensible notes to account folders and/or system software. · Records problem accounts on specific payer issues log and uses proper follow-up procedures for resolution. Contacts insurance companies when required and appropriate to secure payment on previously billed accounts. · Promptly contacts physician’s office for clarification when needed. If proper insurance information is lacking, utilizes on-line verification tools when available, or contacts patient directly. · Liaison to the physician/provider along with Specialty’s CBO Coder. In collaboration with coder coordinates meetings with physicians to review charges, denials and to educate regarding reimbursement issues/opportunities and coding changes, as necessary. · Provides and/or assists in the training CBO office personnel, as necessary. · Reviews all new insurance updates and disperses to proper providers/physicians/office staff. · Attends reimbursement seminars and department meetings, as required. · Receives and answers inquiries from internal staff, third party payers and/or patients regarding charges and/or billing discrepancies. · Sends proper forms to other departments requesting billing information and ensures prompt follow-up. · Informs supervisor of problem accounts and problem areas that affect daily operations and procedures. · Answers phone promptly and courteously and relay messages to other staff members as necessary. If you are passionate about contributing to the healthcare industry through accurate billing practices and have the required skills, we encourage you to apply for this vital role within our organization. EDUCATION and/or EXPERIENCE: Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS: Certified Coder, Certified Medical Assistant and/or Certified Medical Biller preferred JOB TYPE: Full-time PAY: $19.01 - $27.40 per hour SCHEDULE: • 8 hour shift, • Day shift, • Monday to Friday, • Choose your own start time between 7am-9am!

Job DescriptionJob Title: Coder Analyst InpatientLocation: New YorkHire Type: Temp to HirePay Range: $26.44 - $39.66/hourWork Type: Part-timeWork Model: RemoteWork Schedule: Monday – Friday, 9am – 5pm Recruiter Contact: Luisa Beato, & Scope:Positional OverviewThe Imagine Group is recruiting for a Coder Analyst Inpatient on behalf of our client, a leading not-for-profit healthcare system, providing a comprehensive network of hospitals, outpatient services, rehabilitation, home care, and long-term care to patients throughout Western New York. The organization is committed to delivering compassionate, patient-centered care across a full spectrum of medical specialties while fostering a mission-driven culture of quality, dignity, and community service.In this role, you will be responsible for accurately reviewing and assigning diagnostic and procedural codes for inpatient medical records to support billing, clinical documentation improvement, and regulatory compliance. You will work closely with clinical teams and Health Information Management staff to ensure coding accuracy, resolve discrepancies, and contribute to quality reporting and reimbursement integrity.Role & Responsibility:Tasks That Will Lead to Your Success • Identifies all diagnoses and procedures eligible for coding, utilizing the medical record, Reviews and coordinates data in the entire medical record, codes principal, secondary diagnoses and procedures documented within the record to justify treatment rendered to collect accurate patient data and to receive optimal reimbursement., • After preliminary coding but before submission, IP Coders utilize “Coder View” in CDIS software as trained, to make sure all options for principal and secondary diagnoses that should be considered, are coded., • Abstracts coded data as required by SPARCS and by Health Information policy., • Queries and / or confers with the attending physician and / or physician liaison when there is uncertainty in the documentation of the medical record., • Inputs reason code, query (if appropriate), initials, final DRG and comments into CDIS software., • Evaluates facility records for completeness according to standards established by Health Information Committee, JCAHO and other licensing agencies, as needed., • Investigates and reviews appropriateness of coding upon request of in-house and or third-party review. Promptly responds to third party payor when appropriate., • Maintains confidentiality of work-related medical record documentation and conversation in accordance with hospital / department policy and procedure., • Maintains DOH Cancer and Congenital malformation registries. Retrieves data & codes DOH required reporting for congenital malfunctions and cancer., • Performs other duties as requested and maintains a clean, safe work area.Skills & ExperienceQualifications That Will Help You ThriveEducation, • B.S. in Health Information Management or AAS in Health Information Technology or Certification as a RHIA or RHIT. Certified Coding Specialist (CCS) is preferred. Would also consider a RHIA or RHIT eligible candidate if enrolled in an HIT or HIM program and candidate has completed coding, medical terminology, anatomy & physiology., • Experienced coder with the Certified Coder Specialist (CCS) credentials would also be considered., • Successful certification within one (1) year of date of hire or graduation, whichever is later (AHIMA)., • Candidates are required to take and successfully pass a company coding test., • Maintains credentials by meeting AHIMA continuing education requirements., • CDI Team training and participation in CDI Team meetings and activities. Experience, • Six (6) months coding experience in an acute care facility is preferred Knowledge, Sill and Ability, • Thorough knowledge of ICD-10-CM and CPT coding systems, medical terminology, anatomy and physiology, • Partner with and across Teams. Demonstrated ability to work closely with CH associates, medical staff, department managers, CDI Specialists and Finance., • Superior written and interpersonal communication skills, • Drive performance. Ambitions, takes prompt action for priorities, addresses challenges & opportunities. Possess skills related to organization and prioritization. Is action oriented., • Demonstrated proficiency with computers, software, hardware and technological advances., • Problem Solving: Includes appropriate staff in problem solving, defining, and prioritizing., • Excellent analytical skills., • Mobilizer. Sets goals/expectations. Ability to meet deadlines consistently and generate reports., • Change Driver. Welcomes improvement, open to new ideas of others, helps others embrace change and accepts suggestions for change from other team members. Embrace creative thinking, generates creative solutions., • Ability to read medical record documents and utilize computer to enter diagnoses, procedures and patient data throughout the day., • Ability and knowledge to review CDI worksheet and utilize (if appropriate) to code chart and/or query physician. WORKING CONDITIONS:, • Primary work is sedentary with majority of time spent sitting., • Frequent repetitive action of using computer keyboard., • Individual works in an office setting utilizing medical records, computers and various software and reference books to assign codes for accurate reimbursement., • Travel is required for float positions., • NYS Driver’s license and transportation are required. Travel between facilities to assist with coding at other sites.

Job DescriptionGHJ is looking for a Senior Specialist, Total Rewards WHY we get up in the morningAt GHJ we help our people and clients pursue their passions, build thriving businesses, and create a better future. WHAT we believeWe believe that collaboration is the foundation for success. We work as a business advocate for our clients – providing personalized service and building long-term relationships to help position our clients for the future. HOW we succeedWe are deeply committed to our core values of Bright Minds, Brave Hearts and Bold Actions and incorporate them into every aspect of our business. By living these values, we are able to meet our strategic objectives of Remaining Fiercely Independent (financial success), Meeting client demands/needs (client success), Reinforcing and expanding cultural distinction (people success). Summary of Role: The Senior Specialist, Total Rewards supports the execution and administration of GHJ’s total rewards programs, including benefits, compensation, and payroll. Reporting to the Manager, People Operations & Total Rewards, this role partners closely with the broader People team and key external vendors to ensure accurate, compliant, and employee-focused delivery. GHJ utilizes Dayforce as its HRIS, Puzzle HR for managed payroll and benefits administration, and OneDigital for 401(k), leave of absence, and benefits support. The Senior Specialist acts as a day-to-day liaison with these partners, resolving issues, supporting escalations, and helping maintain strong vendor relationships. Key areas of responsibility include annual Open Enrollment, benefits and retirement plan administration, compensation review cycles, and bi-weekly payroll processing, along with ongoing process optimization and operational support. The Senior Specialist, Total Rewards owns the day-to-day execution and administration of GHJ’s total rewards programs, ensuring accuracy, compliance, and a positive employee experience across benefits, payroll, and compensation.You will be responsible for: • Payroll & Pay Administration, • Partner with Puzzle HR to execute accurate and timely processing of two bi-weekly payrolls., • Review, reconcile, and validate timecard data, time-off transactions, and payroll previews prior to final submission., • Maintain employee payroll records, including pay changes, deductions, and direct deposit updates., • Review quarterly and annual tax reporting, including final Forms W-2 and 1099., • Process and calculate separation pay in a timely and compliant manner., • Benefits & Leave Administration, • Administer core and ancillary benefit programs, including health and welfare plans,charitable giving programs, EPA, and other employee perks., • Lead benefits renewal and annual Open Enrollment processes, in partnership with external vendors., • Manage Medicare eligibility administration and required employee notifications., • Oversee the leave of absence process, coordinating with external vendors and internal stakeholders to ensure consistent and compliant execution., • Notify and educate employees on benefit programs, changes, and key deadlines., • Vendor & Compliance Oversight, • Serve as a primary point of contact with Puzzle HR and other benefits vendors to resolve issues and ensure service quality., • Coordinate with Puzzle HR to audit benefits carrier invoices against current enrollments and resolve discrepancies., • Maintain regulatory reporting and compliance requirements, including Form 5500, Section 125, HIPAA, Medicare Part D reporting, and annual workers’ compensation audits., • Compensation & Retirement Programs, • Administer compensation review cycles in support of performance management processes., • Support 401(k) administration, including change file verification, audits, and non-discrimination testing.What we need from you:, • Strong attention to detail with the ability to reconcile data, spot issues, and follow them through to resolution., • Solid judgment and problem-solving skills, especially in areas that impact pay, benefits, or compliance., • Ability to manage multiple deadlines and priorities, particularly during payroll cycles and open enrollment., • Clear, approachable communicator who can explain benefits and pay topics to employees., • High level of discretion when handling sensitive employee and compensation information., • Comfortable partnering with vendors and working cross-functionally with People and Finance teams., • Process-oriented mindset with an interest in improving how work gets done., • A passion for serving others and a steady focus on the needs of the employees., • Fearless when approaching unknown territory – willing to get hands dirty and ask all the questions.What skills & experience you’ll bring to us:, • 5+ years of progressive experience in total rewards, HR operations, or a related HR specialty, with hands-on responsibility for benefits, payroll, and compensation administration (Bachelor’s degree preferred), • Demonstrated experience managing bi-weekly payroll processing, including payroll audits, reconciliations, and coordination with external payroll providers, • Experience working with benefits vendors/brokers and communicating effectively with associated internal and external parties, • Strong working knowledge of health and welfare benefits, retirement plans (401(k)), leaves of absence, and open enrollment processes., • Experience supporting compensation review cycles and maintaining employee pay data with a high degree of accuracy and confidentiality., • Working knowledge of total rewards–related compliance and regulatory requirements, including ERISA, HIPAA, Section 125, Form 5500, Medicare reporting, and payroll tax filings (W-2, 1099)., • Experience partnering with HRIS platforms (e.g., Dayforce) and third-party vendors to administer payroll and benefits programs., • Experience developing and scaling processes and working in a rapid-paced, high-growth environment, • Basic knowledge of payroll processing, • Strong problem-solving and analytical skills, • Strategic mindset and approach, • Great organizational skills, high attention to detail, and strong sense of urgency

Job Description Grider Support Services, LLC is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. We are seeking a driven, forward-thinking Clinical Applications Manager to join us and grow with us in a dynamic, high-impact role. If you’re an experienced healthcare IT leader who is eager to build and shape the future of clinical technology, this is an exceptional opportunity. ???? Location: 30 N. Union Road Williamsville, NY | Based at corporate office with hybrid flexibility and requirement to visit area offices ???? Department: eHR & IT Analytics ???? Shift: Full-Time | Monday–Friday, 8:00 AM – 4:00 PM Job Duties • Plan, direct, and manage the design, configuration, implementation, and ongoing optimization of the clinical components of the EHR system, • Serve as the primary liaison between clinical leadership, medical staff, operations, IT, and vendors to assess needs and translate them into system solutions, • Analyze existing workflows, systems, and procedures to identify opportunities for improvement and increased automation, • Establish priorities for system design, development, and enhancements based on organizational and clinical needs, • Supervise and support the EHR Support Specialist, including work assignment, guidance, and performance feedback, • Coordinate and oversee system builds, upgrades, interfaces, and modifications across clinical and operational platforms, • Manage system integrations and interfaces to ensure accurate and timely data exchange between applications, • Direct vendors, contractors, and technical staff during system changes, implementations, and issue resolution, • Design and maintain clinical data collection tools to support regulatory, quality, and compliance requirements, • Develop and execute system testing plans; participate in validation, go-live support, and post-implementation evaluation, • Prepare and maintain system documentation, reports, and presentations related to system changes, performance, and future initiatives, • Ensure system solutions support patient safety, clinical efficiency, and organizational standards Benefits: We offer a competitive salary and benefits package. The hiring range is between $92,000 - $110,000* per year. Enjoy generous PTO, paid holidays, and top-tier medical coverage with low premiums and full deductible coverage through an HRA—plus dental, vision, life insurance, and great discounts! Qualifications Education: • 4+ years of experience in clinical systems analysis, healthcare business analysis, or related roles involving the design, implementation, or support of healthcare information systems.., • 3-5+ years of hands-on MEDENT experience in an ambulatory or multispecialty environment., • 2+ years of experience working with Epic EHR., • Experienced in independently building, configuring, supporting, troubleshooting, and resolving EMR issues and in creating, modifying, and maintaining clinical, operational, and quality reports., • Strong understanding of clinical workflows, medical documentation, and regulatory requirements impacting electronic health records, • Proficiency in systems analysis, configuration, testing, and troubleshooting of clinical information systems, including interfaces and reporting, • Demonstrated ability to lead technical work, manage priorities, and communicate effectively with clinicians, leadership, vendors, and IT staff Grider Support Services, LLC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. • The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job DescriptionPosition: Assistant Manager – U.S. Customs Brokerage Days: Monday–Friday Hours: 8:00 AM – 5:00 PM Pay Range: $55,000 – $65,000 annually Workplace Type: In-office; hybrid schedule may be available after training Overview The Assistant Manager supports the Manager in maintaining an efficient and cost-effective U.S. Customs brokerage operation. This role is responsible for developing and implementing administrative systems, ensuring compliance with regulatory requirements, and training staff to achieve high levels of accuracy, productivity, and service quality. Key Responsibilities • Develop and implement Standard Operating Procedures (SOPs) to ensure consistent, high-quality service for all clients., • Document processes and leverage training programs to maintain best practices across the team., • Conduct regular evaluations of operational results and staff performance., • Review and validate import documentation for compliance with CBP and other regulatory agencies, including Powers of Attorney, USMCA Certificates of Origin, and other routine import documents., • Stay informed on regulatory changes affecting the client base and communicate updates as needed., • Prepare and submit documentation to U.S. Customs and Partner Government Agencies (PGAs) while maintaining required record-keeping standards., • Assist with classification, valuation, harmonized tariff research, binding rulings, duty rates, AD/CVD scope, and other PGA import requirements., • Oversee timely and accurate processing of ABI statements and management of Continuous Surety Bonds., • Perform post-entry work, including 520(d) and 514 protests, Post Summary Corrections, and administrative refunds., • Complete performance reviews for assigned staff and provide ongoing coaching and feedback. Ideal Candidate Profile • 2–5 years of experience in the Customs brokerage or import industry., • 1–2 years of management or supervisory experience., • Strong knowledge of U.S. Customs laws, tariffs, and import/export regulations., • Experience calculating and processing duties and taxes., • Proficiency in Microsoft Office and industry-relevant software., • High attention to detail and accuracy., • Strong communication skills for interaction with clients, Customs officials, and other stakeholders., • Analytical and problem-solving abilities for classification, valuation, and duty assessment., • Organizational and managerial experience, including process improvement., • Customer service skills to advise clients on Customs-related matters., • U.S. Customs Brokerage License, • NCBFAA Certified Customs Specialist (CCS) Benefits Health Insurance Paid Time Off (PTO) Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1141 Company DescriptionThis company offers growth and a great group of people to work with.This company offers growth and a great group of people to work with.

Job Description Part-Time Telehealth Registered Dietitian Position RD Nutrition Consultants LLC is looking for a Telehealth Registered Dietitian Nutritionist (RDN) to join our team. In this role, you will provide virtual weight management and lifestyle counseling for a virtual specialty medical practice dedicated to improving cardiometabolic health. Position Overview: Hours: Guaranteed 24–30 hours per week (not dependent on patient volume) Flexibility: 100% remote, telehealth-based role with a flexible work-from-home schedule Pay: Competitive hourly rate of $40–$44/hour based on experience Additional Benefits: Paid training and company-provided equipment Key Responsibilities: • Provide comprehensive nutritional therapy and weight management coaching across a seamless multichannel digital platform, including video, voice, and instant messaging, • Conduct virtual consultations to assess nutritional needs and create personalized behavior change plans, • Provide medication management support for obesity-related comorbidities under the supervision of assigned physicians, • Engage in remote patient monitoring using digital tools (e.g., scales, BG meters, BP monitors), • Support patients with dosing and titration of anti-obesity medications within established protocols, • Utilize motivational interviewing and therapeutic alliance techniques to achieve lasting health outcomes, • Maintain accurate client records and documentation in a timely manner using EHR systems Qualifications: • Bachelor's or Master's degree in Dietetics, Nutrition, or a related field from an accredited program, • Registered by the Commission on Dietetic Registration, • Current state licensure/certification (if mandated by the state), • Willingness and ability to obtain additional state licenses as needed, • At least 2 years of experience in outpatient or weight management settings preferred, • Comfortable with technology, electronic medical records, and working in a HIPAA-compliant home environment, • CDCES certification (Certified Diabetes Care and Education Specialist) preferred, • Availability on evenings and Saturdays preferred RD Nutrition Consultants LLC is a leading Registered Dietitian Nutritionist consulting firm providing dietitians to healthcare facilities and innovative medical practices across the United States. We offer competitive wages, flexible schedules, and a supportive work environment. To Apply: If you meet these qualifications and are interested in this opportunity, please submit your resume. RD Nutrition Consultants LLC is an equal opportunity employer.

Job Description Join P&G Steel Products Co Inc as a Full-Time Payroll Specialist and immerse yourself in a dynamic manufacturing environment in the heart of Buffalo, New York. This onsite position offers a competitive salary ranging from $50,000 to $60,000, allowing you to grow your expertise while contributing to a leading company in the industry. You will be part of a team that values innovation and safety, providing you the opportunity to implement fresh ideas in payroll processes. Engage with colleagues and enhance your professional network in a collaborative atmosphere focused on continuous improvement. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off. Be part of a dedicated workforce that takes pride in delivering quality and reliability in every aspect of operations. Apply today and take the next step in your career with P&G Steel Products Co Inc. Day to day as a Payroll Specialist As a new Payroll Specialist at P&G Steel Products Co Inc, you can expect to engage in a variety of essential tasks that ensure accurate and timely payroll processing. Your day-to-day responsibilities will include collecting and verifying employee time records, calculating wages, and processing payroll for weekly cycles. You will also address employee inquiries regarding payroll discrepancies and maintain records in compliance with company policies and legal regulations. Collaboration with HR will be key, as you will assist in onboarding new employees and updating payroll information. Your work schedule will be from 8:00 AM to 5:00 PM, Monday through Friday, providing a structured environment that allows you to achieve a work-life balance while focusing on delivering high-quality support to our team. Does this sound like you? To excel as a Payroll Specialist at P&G Steel Products Co Inc, you will need a solid foundation in payroll processing and a keen eye for detail. Proficiency in payroll software and tools is essential, as you will be executing weekly payroll for up to 200 employees and temporary staff. Strong numerical skills and familiarity with basic accounting principles will support your daily calculations and reporting responsibilities. In addition to technical skills, effective communication and interpersonal abilities are crucial for answering employee inquiries and collaborating with HR on various tasks. Being organized and efficient will help manage the payroll calendar and deadlines. A proactive approach to problem-solving will enable you to handle discrepancies promptly and maintain compliance with relevant regulations. Overall, a combination of technical expertise, attention to detail, and strong communication skills will contribute to your success in this role. Ready to join our team? If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our online application!

Job Description Daemen University is a dynamic, independent, liberal arts institution committed to excellence in student centered learning. The University places special emphasis on preparing students for excellence in professional life, civic engagement, and on instilling and understanding that learning is an exciting lifelong journey. Students are encouraged to be creative, innovative, ethically minded leaders for an ever-changing, diverse, and interconnected world. The Mission of Daemen University is to prepare students for life and leadership in an increasingly diverse and complex world through the integration of education and professional preparation. Daemen University is going beyond instrumental needs to foster the development of individuals who are dedicated to the health and well-being of local and global communities. Purpose of Role Daemen University's Kennedy Institute for Mobility Innovation & Technology (Kennedy Institute) is a world-class physical therapy clinic focusing on neurologic, orthopedic, and chronic condition management. The Kennedy Institute features industry-leading rehabilitation devices including the Hocoma Lokomat, Bioness Vector, Lifeward Alter G, Indego Ekso, and many others that allow for advanced gait rehabilitation and opportunities for patients to achieve their highest potential. Kennedy Institute's "CARE" Model encompasses Clinical Care, Advocacy, Research, and Education.. About This Opportunity The Kennedy Institute Physical Therapist will be a full-time clinician working with our rehabilitation team to provide patient care. This position requires attention to detail, a collaborative mindset, and a passion to work with children and adults with a range of diagnoses including stroke, spinal cord injury, TBI, post-concussion, MS, Parkinson's Disease, vestibular disorders, limb amputations, joint replacements, athletic injuries, etc. Responsibilities include: • Familiarity with or willingness to learn advanced rehabilitation technology and apply to patient care, • Familiarity with APTA best practices and Clinical Practice Guidelines, • Expertise in treating children and adults with chronic neurologic and orthopedic conditions, • Review patient medical records, perform initial examinations, develop treatment plans, administer physical therapy treatments, monitor progress and document treatments performed with patients (including discharge planning and patient education) in order to increase overall functioning, reduce discomfort, increase or maintain flexibility and range of motion/strength, and achieve other therapeutic goals, • Maintains professional license/registration through steady pursuit and participation in appropriate continuing education and professional development opportunities to satisfy requirements for licensure/registration renewal, • Coordinate with other interprofessional providers on shared plan of care and health outcome goals, • Provide continuity of patient care through written and verbal communication with other health care professionals; make recommendations for needed patient care equipment prior to patient discharge, • Maintain patient confidentiality, • Demonstrate effective time management, • May serve as a clinical instructor for physical therapy student clinical internship placements, • May assist the Kennedy Institute Clinical Director with Daemen PT and Villa Maria PTA student laboratory classes Required Qualifications Required Knowledge, Skills and Abilities: • Physical Therapist graduate of an accredited program approved by the Commission on Accreditation in Physical Therapy Education (CAPTE), • ABPTS Neurologic Clinical Specialist (NCS) or Pediatric Clinical Specialist (PCS) preferred, • Licensure, certifications, and clearances, • Active, unrestricted, PT license in NYS, • CPR certification required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire, • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR), • Act 73 FBI Clearance with renewal, • Experience conducting clinical based research and writing grants is a plus Total Compensation Daemen University offers a robust total compensation package that includes: • Health insurance with an option of two plans: an HSA plan with the deductible funded by employer HSA contributions, or a copay plan., • Dental insurance through the Guardian network., • Vision insurance through the Guardian network, and an option between the VSP or Davis plans., • An 8% employer contribution to the retirement savings account when employees contribute just 5%., • Fully paid long term disability insurance, guaranteed-issue life insurance for new hires up to a volume of $150,000., • Tuition waiver for full-time employees and their qualified dependents. Entrance in Tuition Exchange scholarship opportunities to pursue education at other institutions., • Generous time off for administrative and staff employees. Daemen University strongly encourages all campus community members to get vaccinated for COVID-19, including a booster vaccine. Job Posted by ApplicantPro

Job Description The Revenue Cycle Coordinator - Quality supports the Quality Department by coordinating internal and external audit activities, supplying audit samples, and facilitating communication between the audit vendor and internal teams. This role ensures that selected claims are accurate and complete, tracks audit outcomes, and provides results to the Quality Educator, playing a key part in monitoring coder and provider performance and identifying trends. In addition, the Revenue Cycle Coordinator - Quality assists with departmental operations, maintains organized workflows that promote quality improvement initiatives, and collaborates with internal stakeholders to support quality‑related processes. Success in this role requires strong organizational skills, attention to detail, and effective communication abilities. Essential Functions Audit Coordination • Serves as the primary liaison between the external audit vendor and the internal Quality Department., • Prepares and submits all claims, documentation, and medical records required for vendor audits, ensuring accuracy and completeness., • Ensures all audit submissions meet vendor timelines and quality expectations., • Receives audit results and routes findings to the Quality Educator and relevant stakeholders., • Partners with Coding and other internal teams to maintain efficiency and continuity in audit workflows., • Maintains audit schedules, dashboards, tracking logs, and follow‑up timelines to support ongoing quality monitoring., • Assists in identifying patterns, risks, and recurring documentation or coding issues through analysis of audit outcomes., • Supports compilation of data used for monitoring departmental metrics and quality trends., • Collaborates with the Quality Educator to ensure audit findings inform future education and process improvements., • Acts as a central coordinator for Quality Department processes, ensuring tasks, timelines, and deliverables remain on track., • Assists in organizing and maintaining quality‑related documentation, schedules, resources, and departmental workflows., • Facilitates communication between the Quality Department and internal stakeholders—including Coding, Billing, and Operations., • Ensures timely distribution of quality updates, process changes, and required documentation., • Serves as a point of contact for inquiries related to quality processes, routing questions to the appropriate team members as needed., • Generates reports, summaries, audit extracts, and presentation materials for leadership and internal stakeholders., • Coordinates documentation and materials needed for department projects, meetings, education sessions, and quality initiatives., • Ensures secure handling, accuracy, and confidentiality of all quality‑related information., • Supports onboarding preparation for new Quality Department team members as needed. Education • Two (2) to three (3) years of experience in medical coding, billing, revenue integrity, or related quality/compliance functions., • Experience preparing or coordinating audits preferred., • Certified Professional Coder (CPC), • Certified Coding Specialist (CCS) Knowledge, Skills and Abilities • Understanding of ICD‑10, CPT, HCPCS, E/M guidelines, and coding documentation requirements., • Knowledge of revenue cycle workflows and medical record documentation structures., • Strong organizational skills with the ability to manage multiple competing deadlines., • Excellent communication skills (written and verbal) to coordinate across departments., • High level of accuracy, attention to detail, and data integrity., • Proficient in Microsoft Excel, Word, Teams, and EHR navigation workflows., • Ability to maintain confidentiality and handle sensitive information. This position may require occasional travel for meetings or training sessions Our Billing Co. offers a competitive benefits package. Pay range: $27 - $35 per hour Individual annual salaries/hourly rates will be set within job's compensation range, and will be determined by considering factors including, but not limited to market data, education, experience, qualifications, and experience, qualifications, and expertise of the individual and internal equity considerations. This position requires constant sitting in an office environment. Employees may be asked to occasionally perform other movements or physical tasks. Workplace accommodations may be available for employees in accordance with the Americans with Disabilities Act.

Job Description Position Summary: The Account Resolution Specialist is responsible for resolving repossession, collection, and recovery of delinquent accounts placed with ACS. This includes activation, location, problem-solving funding, facilitation of payment, hiring of recovery agents, and maintaining the highest level of professionalism when dealing with clients and their customers. All duties must be carried out in compliance with federal, state, and local regulations. Responsibilities: • Treat all customers with dignity and respect., • Manage a portfolio of assigned accounts to successful resolution., • Manage a network of repossession agents and transporters, including onboarding or terminating relationships as needed., • Be available to clients and agents, which may include nights and weekends., • Investigate historical data for each debt or bill., • Find and contact customers to inquire about overdue payments., • Perform skip tracing to locate customers who have moved or lost contact with the original creditor., • Facilitate payment terms with customers in accordance with client guidelines, including recovering distressed assets or collecting balances owed., • Develop a working knowledge of credit, credit bureau reporting, and problem-solving funding resources., • Take proactive actions to encourage timely debt payments., • Process payments and refunds., • Complete client and agent invoicing., • Update account status records and recovery efforts., • Report on collection activity and accounts receivable status., • Document all recovery and collection efforts in compliance with agency standards., • Support colleagues by sharing knowledge and fostering continuous learning., • Foster a team-oriented environment to ensure collective success., • Maintain professional relationships with clients, providing updates and pricing schedules as needed., • Stay familiar with client work standards, expectations, and fee schedules., • High School Diploma or Associate’s Degree required., • 3–5 years of experience in collections or account recovery., • Expertise in skip tracing, assigning agents, negotiating fees, account resolution, and account maintenance., • Strong computer skills and familiarity with smartphones, tablets, and other technology., • Knowledge of proprietary recovery software and skip-tracing tools., • Competitive Compensation: Annual pay for this position is $60,000 plus commission, with opportunities for bonuses based on personal performance., • Health and Wellness: Comprehensive medical, dental, and vision insurance plans to support your health and that of your family., • Retirement Savings: 401(k) plan with a company contribution to help you plan for a secure future., • Work-Life Balance: Paid time off (PTO) and holiday schedules., • Professional Development: Opportunities for career growth, training, and continuous learning to support your development., • Company Culture: A positive and inclusive work environment that values teamwork, integrity, and innovation., • Employee Assistance Program (EAP): Confidential support services for personal and work-related challenges., • Flexible Work Arrangements: Hybrid work options and flexibility to help maintain a healthy work-life balance., • Additional Perks: Company-sponsored events, team-building activities, and recognition programs to celebrate employee achievements.