Director of Revenue Management
2 months ago
Saratoga Springs
Job Description Director of Revenue Management Company: Client of Brave New World Search Group Location: Saratoga Springs, NY (HQ) • Regional offices in FL/CO/NJ/VA/AB Category: Private equity real estate — self storage & alternative asset classes Company Snapshot A vertically integrated PE real estate platform with $6.6B AUM, operating 310+ self-storage assets across 28 U.S. states, 2 Canadian provinces, and the U.S. Virgin Islands (≈ 23M RSF). The firm manages multiple flagship funds for a global LP base (including the largest self-storage–dedicated fund raised to date) and employs 700+ professionals across investing, operations, asset/portfolio management, legal/compliance, IT, marketing, accounting, and training. Role Overview Own pricing, revenue optimization, and forecasting across a multi-market storage portfolio. Partner with executive leadership, Operations, Marketing, and Finance to maximize occupancy, rate, and NOI while scaling tooling and process in a PE-backed environment. Key Responsibilities • Build and execute portfolio-wide revenue management strategy to maximize occupancy, rental rates, and top-line revenue., • Design dynamic pricing models using demand signals, comp sets, seasonality, and historicals., • Test/optimize discounting & promotions; establish guardrails and governance., • Create existing-customer increase models (timing/frequency/% by market, facility, unit type)., • Monitor and expand ancillary revenue (tenant protection, retail, fees); surface new opportunities., • Lead and develop a revenue analytics team; deliver clear insights and actions., • Track local market dynamics and demand generators; recommend responsive actions., • Instrument and report KPIs: Rent/RSF, physical vs. economic occupancy, churn, move-in/move-out spread, discount/fee exceptions., • Own revenue & occupancy forecasting for annual budgeting., • Align Ops/Sales/Marketing funnels (ad spend, website UX, call center) to revenue strategy., • Partner on B2B programs (universities, movers, logistics partners)., • Evaluate/manage third-party programs (protection plans, aggregators, reporting platforms)., • Drive customer retention tactics to extend average length of stay and reduce churn., • Prepare/present performance readouts and strategic recommendations to executives/investors., • Support diligence (acquisitions/dispositions) and exit readiness., • Select/implement RMS/BI tools to scale pricing and analytics. Qualifications • Bachelor’s in Finance, Economics, Business, or related; MBA/MS preferred., • 7–10+ years in revenue management/pricing/commercial analytics; PE or PE-backed experience strongly preferred., • Proven leadership and cross-functional influence; builds high-performing teams., • Track record of measurable revenue and NOI lift through pricing and mix management., • Highly analytical, operator mindset; comfortable in fast-paced, data-heavy environments. Compensation & Benefits • Competitive salary (commensurate with experience) + performance incentives, • Medical, dental, vision, life, STD/LTD, • Paid vacation, sick time, holidays