General Manager - Industry Experience Required
10 days ago
Orlando
Job Description Are you looking for a rewarding opportunity to expand your career in leadership? If so, LOOK no further! Known in the marketplace as an industry leader in the community, Good Greek is a total relocation company offering, storage, trash removal, auto transport, realty services, insurance services and premier concierge services. Good Greek offers extremely competitive compensation packages! APPLY TO LEARN MORE As a General Manager with Good Greek, you will oversee operations and tasks to ensure all facets of the business run smoothly and at a profit, including but not limited to making necessary decisions to ensure compliance at all levels, directing the workflow of the operations team, sales, drivers, movers, and helpers as needed, and ensuring a positive experience for the customer through training and a positive work environment for employees Essential Functions: • Review operations to determine where improvements need to be made, • Meet with associates on a regular basis to communicate expectations and scheduling, • Assign work to subordinates in a manner that is conducive for the office to run at a profitable and efficient manner as well as follow up on assigned tasks, • Intervene as necessary in all facets of the office, • Determine ways to advertise and get leads on potential moves, • Authorize invoices for payment and transmit invoices to corporate office, • Make any personnel decisions as necessary, • Report any significant issues to the ownership and executive management team for further action as needed, • Knowledge, Skills and Abilities:, • Knowledge of company systems, • Knowledge of residential, commercial, and move process, • Ability to problem solve effectively and efficiently, • Ability to effectively lead a team and take charge, • Required Education and Experience:, • Preferred: Bachelor's degree, • Required: Previous managerial experience, • Required: Previous experience in logistics and transportation Tasks • Oversee general operations in all departments including sales, customer service, dispatch, warehouse, fleet management and compliance/safety, • Manage and maintain mutually beneficial vendor relationships, • Schedule and assign tasks to staff in a manner that is conducive for the office to run in a profitable, efficient and professional manner, • Implement strategies to control expenses and increase streams of revenue opportunities, • Make any personnel decisions as necessary including hiring or recruitment, terminations, evaluations, and disciplinary reports, • Hiring, firing, and training at the local level., • Planning, scheduling, and monitoring quality assurance measures in all departments, • Safety, Compliance, & DOT enforcement and management, • Regularly review operational processes and procedures to ensure performance benchmarks are being met and to determine where improvements need to be made, • Meet with associates on a regular basis to communicate expectations and scheduling etc., • Approve expenditures for supplies, materials, or human resources, ensuring that materials, labor, or equipment are used efficiently, • Additional tasks/duties required by executive management/ownership relevant to your position as General Operations Manager Skills • Active Listening, • Bilingual a plus, • Effective verbal and written communications, • Critical Thinking, • Active Learning, • Social Perceptiveness, • Complex Problem Solving, • Quality Control Analysis, • Judgment and Decision Making, • Systems Analysis and Systems Evaluation, • Time Management, • Management of Financial Resources, • Management of Personnel Resources, • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources., • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology., • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction., • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.