News production jobs in California (CA) State

As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.

IMMEDIATE HIREReceptionist/Marketing Assistant (Personal Assistant) Location: Yunikon Nail Bar, Pasadena, CA Job Type: Full-Time/Part-Time Compensation: Hourly Rate: $17-$21, negotiable after the first 4 weeks based on performance. Salary Position: $38,000-$70,000 (available for candidates willing to take on additional personal assistant duties). Perks: (For Full Time Position) Monthly $200 Store Credit towards Services, Health Insurance (After 90 Days of Probation) and many more DOE. Job Overview: Yunikon Nail Bar, a vibrant and modern nail salon located in the heart of Pasadena, is seeking a dynamic and versatile Receptionist/Marketing Assistant. This dual-role position is ideal for an individual who excels in customer service and has a flair for social media and online marketing. The ideal candidate will be a quick learner, self-motivated, and capable of wearing multiple hats in a fast-paced environment. Responsibilities: Greet and assist clients in a friendly and professional manner, and assist with customer relationship management for the store Manage appointments and maintain an organized front desk and cleanliness of the store. Develop and execute effective social media marketing strategies across platforms such as TikTok, Instagram, and Yelp to enhance the salon’s visibility and client engagement. Create engaging content, including posts, stories, and promotional materials. Managing all communication channels, handling scheduling for customers and nail technicians, assisting with HR process and training, Handling cashiers using square app. Monitor social media analytics to gauge the effectiveness of marketing campaigns and adjust strategies as needed. Address and troubleshoot customer issues, ensuring a high level of customer satisfaction. Assist with various administrative tasks and, if opting for the salaried position, personal assistant duties as required, and basic accounting skills needed. Maintain knowledge of the latest trends and products in the beauty industry. Requirements: Proximity to Pasadena, CA, for ease of commute, preferred. Proven experience in customer service and social media marketing. (Minimum 1 year experience) Availability to work weekends and maintain a flexible schedule. Excellent communication skills and a positive, professional demeanor. Strong attention to detail and ability to multitask effectively. Basic knowledge of the retail beauty industry. Manicurist or Cosmetology license preferred but not mandatory. Ability to quickly adapt to new technologies and marketing trends. Strong problem-solving skills and the capacity to handle customer issues with tact and patience. Please apply first to schedule an interview.

Executive Assistant to Hire at Brain Technologies, Inc. (Brain.ai) About Us: Brain is an AI and interface company founded in 2015. Brain's AI organizes the world's software and makes it human-centric and natural to use. The company invents new technologies, design metaphors and developer platforms that allow computers to become an extension of our minds. In 2016, Brain pioneered one-shot learning NLP in theindustry, which has become a fundamental technology in many of the widely used language models today. Building on this innovation, Brain invented the world's first consumer generative interface, Natural AI, in 2020. In 2024, Brain.ai unveiled a revolutionary app-less smart phone at Mobile World Congress with one of the world's leading mobile network operators. Position Overview: The Executive Assistant will support the CEO of Brain Technologies, Inc. for all administrative needs. This role requires a commitment of 40 hours+ per week, with availability needed on Sundays for 1-2 hours to prepare for the week ahead. The position is based in San Mateo, CA and requires the ability to work on Pacific Time. There will be times when overtime is required, as the assistant will handle scheduling for meetings that include international partners/clients. Responsibilities Include: - Schedule meetings and manage the daily calendar. - Maintains and updates the executive’s calendar throughout the day as changes occur. - Manages the executive’s expenses, travel planning, reservations, etc. - Responding to a heavy volume of emails in a timely manner. Requirements: - College degree required. - Minimum 2 years of administrative/office experience. - Strong knowledge of Google Docs/Google Suite and Google Calendar. Desired Skills & Qualifications: - Great communication skills via phone, email, and chat. - Superior organizational skills. - Candidate should be smart, motivated, personable, detail-oriented. - Must be able to work in an extremely fast-paced environment. - Must be able to handle multiple tasks simultaneously. - Must be able to interface with all levels of personnel, including clients, producers, senior partners, etc. - Ability to anticipate needs. - Extremely computer savvy. - Have a deep understanding of product management (optional). - Great driving skills (optional).