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EMR is NextGen 0-8 Patients per day Provider to see All Ages Practice Description: Seeking a dedicated psychiatric provider to deliver high-quality, patient-centered care in alignment with VCH s mission and values.The role follows the Patient-Centered Medical Home model and involves: Evaluations & T

A large health care organization located in the Anaheim/Irvine/Buena Park area of Orange County, California is looking for a Family Practice Physician. Board Certified or Board Eligible Family Practice Physician Must be bi-lingual in Spanish preferred otherwise Chinese/Mandarin or Farsi Familiarity with chronic care models and population health management Mon-Fri - 9-5 - 32-40 hours available 14-20 patients per day Must be capable of seeing both children and adults EMR used is NextGen Will work with a staff with other providers and support Base salary with full benefits and much more $260-320K based on experience and open to discussion for the right candidate Please refer to Job ID.

Full-Time (W-2) or Part-Time (1099) | Multi-State Travel | Flexible Scheduling | Competitive Pay + Benefits Put Your Best Foot Forward - Preferred Podiatry Group is seeking a Multi-State Traveling Podiatrist in the Los Angeles, CA area to provide podiatric care in skilled nursing facilities, nursing homes, and senior living communities across multiple states. Travel expenses and multi-state licensing are covered by PPG. This is an opportunity to join a fast-growing, patient-focused company that values autonomy, flexibility, and provider support. What You’ll Do • Deliver compassionate podiatric care in long-term care and senior living facilities, • Diagnose, treat, and manage foot and lower limb conditions, • Provide preventive care for high-risk patients, including diabetic foot management, • Educate patients and caregivers on foot health and mobility, • Collaborate with facility staff to optimize patient outcomes, • Participate in Medicare quality programs to ensure top-tier care, • Document visits in NextGen EMR using a company-issued iPad Why You’ll Love PPG • Flexible scheduling – you choose full-time or part-time, • Guaranteed patient volume from day one, • Travel expenses + mileage reimbursement covered, • Full administrative support: scheduling, supplies, billing, credentialing, • Company-issued iPad with EMR access, • Competitive pay with no cap on earnings, • Full benefits for W-2 full-time providers (medical, dental, 401k, and more), • On-site training + ongoing development with experienced podiatrists, • A team culture built on excellence, integrity, and support What We’re Looking For • Doctor of Podiatric Medicine (DPM) degree (required), • Active or eligible state licensure (multi-state licensing supported by PPG), • Experience in long-term care or nursing home settings (preferred), • BLS certification required; ACLS preferred, • Ability to work independently and adapt in fast-paced environments, • Able to lift/carry up to 15 lbs. as needed Compensation • Compensation: Providers are compensated based on a percentage of the revenue they generate through billing and collections. Based on 50 working weeks per year, estimated annual earnings range from $20,000–$70,000 per day per week worked (e.g., 1 day/week = $20,000–$70,000 annually; up to 5 days/week = $100,000–$350,000 annually). Actual earnings vary based on caseload, patient volume, services rendered, and billing and collection performance. A comprehensive overview of our compensation structure will be provided during the interview process. About PPG Headquartered in Chicago, PPG is a national healthcare management organization specializing in podiatric care for long-term care communities. We partner with 4,000+ facilities across 21 states, supporting a team of 100+ podiatrists who are committed to improving mobility, independence, and quality of life. Preferred Podiatry Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Apply Today Ready to make an impact while enjoying flexibility and autonomy? Join PPG and take your podiatry career nationwide.

Job Description JOB TITLE: Medical Receptionist & Administrative Assistant EMPLOYER: Tower Orthopaedics & Sports Medicine DEPARTMENT: Front Office REPORTS TO: Clinic Administrator SUMMARY: This position is responsible for serving as initial contact for all patients visiting office. DUTIES AND RESPONSIBILITIES: · Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members. · Schedules appointments for the physicians and physician assistant to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms. Prepares a daily schedule of examinations for each provider. · Endeavors to keep patients on schedule by reminding provider of service delays. · Assists ill or distraught patients as necessary. Telephones taxis or family members when necessary for transportation. · Maintains reception area in a neat and orderly condition. · Assists patients with insurance papers and billing questions. · Opens and sorts office mail. · Performs other related duties as assigned by management. QUALIFICATIONS: • Associate's Degree (AA) or equivalent from a two-year college or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience., • Computer skills: o Use of an EHR System Currently using: Nextgen, Modmed o Excel, Word and Outlook • Other skills required: * • 2 years of experience at a healthcare facility in a medical receptionist role preferred., • Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding (highly advantageous)., • Innovative thinker with strong conceptual and problem-solving skills., • Meticulous attention to detail with the ability to multi-task., • Strong organizational, administrative, and planning skills., • Ability to work under pressure and react effectively to emergency situations., • Ability to use discretion while working with sensitive information. COMPETENCIES: • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events., • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures., • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time., • Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals., • Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results., • Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources., • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments., • Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results., • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan., • Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail., • Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce., • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed., • Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention., • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things., • Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions., • Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others., • Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills., • Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity., • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans., • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics., • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments., • Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities., • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality., • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness., • Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly., • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly., • Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions., • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed., • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Job Description Medical Assistant with one to two years experience. English/Spanish. Familiar with Nextgen EMG. Injections, EKG, Ear lavage.

Job Description We are seeking a Medical Assistant or LVN for the Front & Back Office to become a part of our team! You will perform routine administrative and clinical assignments to keep the medical facility running smoothly. Responsibilities: • Handle all administrative duties in a timely manner, • Perform routine clinical tasks to support medical staff, • Greet, check-in & escort patients to exam rooms, • Verify patient information and insurance eligibility & collect co-payments, • Take patient histories and vital signs, prepare them for exams, • Ensure patient information, history, vitals and reports are accurate and current in EMR, • Answer multiple phone lines and schedule appointments; follow up on patient calls, prescription requests & referrals, • Check, order and maintain supply inventory & equipment maintenance logs and patient handouts, • Minimum 3 years previous back office Medical Assistant experience, family practice/internal medicine preferred, • Certificate from an accredited Medical Assistant program, • CPR certified, • Electronic medical records (EMR) experience, • NextGen EMR experience preferred, but not required, • Familiarity with medical terminology, • Current with CLIA and OSHA guidelines, • Exceptional customer service, interpersonal, computer and organizational skills, • Ability to thrive in a fast-paced environment, • Strong ability to prioritize and multitask, • Bilingual (English & Spanish), • Serious candidates only COVID-19 Considerations: Following all safety and PPE protocols as set by the CDC.

Job Description Job purpose Chinatown Service Center (CSC) is a multi-service, community health center, which provides compassionate, multi-lingual and culturally sensitive care to the communities of Chinatown, San Gabriel Valley and beyond. Our mission is to provide outstanding services and advocacy that promote better quality of life and equal opportunity for immigrants and other communities. The PACE Driver serves as an experienced driver for our medical mobile vans and as a Care Coordinator working with our clinical care team. This position is responsible for providing quality patient care by checking-in patients, checking insurance and providing eligibility enrollment as well as ensuring smooth patient flow through communication between clinical care teams and the patient. Duties and responsibilities • Provide excellent internal and external customer service, • Perform administrative skills such as creating, managing and scheduling appointments., • Coordinate communication utilizing a variety of tools (e-mail, EMR, Teams, etc) with colleagues and care teams., • Professional, outgoing, and an experienced driver for the medical mobile vans., • Verify patient’s appointment on CSC’s electronic medical record (EMR), NextGen and accurately obtain patient information, verify insurance coverage and prepare encounter., • Receive patient payments such as co-pays, outstanding balances, guarantor payments and assign to the correct patient accounts., • Participate in quality improvement projects., • Check to make sure that Financial Screening, program enrollment, and verification is completed in check-in., • Ability to speak clearly, distinctly, and pleasantly on telephone and face-to-face patient encounters while maintaining professionalism., • Screen telephone calls to ensure routing to the appropriate department or individual(s)., • Assist with appointment cancellation and rescheduling and conducting reminder calls., • Ensure complete and accurate data entry during telephone patient registration process., • Provide general information (e.g. directions, scope of services, available programs) to patients and/or customers., • Forward patient concerns and feedback to appropriate personnel within the Community Health Center for resolution and optimization of clinic efficiency., • Provide assistance and information to patient when requested., • Make, cancel, and reschedule appointments as needed., • Comply with HIPAA/HITECH/OSHA and CMS regulations., • Maintain the validity of vehicle renewal registration and insurance coverage, • Keep basic vehicle maintenance such as oil change, • High School Diploma or GED, • 1 Year minimum working experience in front clinic office functions, patient scheduling and registration, is preferred., • Able to work effectively while multi-tasking., • Must be able to work independently as well as part of a team., • Must have a valid established driver’s license with a clean driving record for 3 or more years; driver will be required to maintain a clean driving record and driver’s license throughout employment period., • Must be physically strong and capable of moderate to heavy lifting., • Bilingual in English and Spanish or Mandarin/Cantonese preferred Physical Demands • Must be able to remain in a stationary position 50% of the time., • Ability to occasionally move about inside the office to access file cabinets, office machinery, etc., • Able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • Able to constantly position yourself to maintain files in file cabinets such as reaching with hands and arms, kneeling, crouching, etc., • The ability to communicate, detect, converse with, discern, convey, express oneself, and exchange information is crucial for this role. Compliance with the Americans with Disabilities Act (ADA) Our center is dedicated to fostering an environment that is inclusive and accessible, welcoming everyone with open arms. We strictly follow the guidelines outlined by the Americans with Disabilities Act (ADA), which includes a prohibition on discrimination in employment practices and other terms and conditions of employment. By joining us, you will become part of an organization that cherishes diversity, inclusivity, and equal opportunity. Together, we can make a meaningful difference in our community and positively influence the lives of those we serve.

Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Advanced Concepts and Enterprise Engineering (ACE), supporting Blue Origin's mission of millions of people living and working in space for the benefit of Earth. The team fosters innovation and drives engineering workflows of the future, shared solutions and standards, simplicity and lower costs, and manufacturable design. We are a team of collaborators, doers, and problem-solvers who are relentlessly committed to a culture of safety. This position will directly impact the history of space exploration and will require your commitment and detailed attention towards safe and repeatable space flight. Join us in lowering the cost of access to space and enabling Blue Origin's vision of millions of people living and working in space to benefit Earth. As part of a hardworking team of analysts and engineers, you will help improve effectiveness and overall product quality across the product lifecycle through driving activities related to Configuration Management. In this position you will perform change analysis activities including managing change requests, supporting change impact identification, facilitating change boards, statusing change implementation tasks, and supporting transition of engineering through to manufacturing operations. These activities will support various groups within Blue Origin meet their commitment to accurate and on-time delivery of important artifacts and ensuring known-configuration is maintained. We are seeking an individual with excellent oral, written, interpersonal, and analytical skills who can thrive in a fast-paced environment. You will share in the team's impact on all aspects of the engine product lifecycle. We are looking for someone to apply their technical expertise, leadership skills, and commitment to quality to positively impact safe human spaceflight. Passion for our mission and vision is required! Additional responsibilities include: • Work directly with product teams in providing timely configuration and data management services for all types of data, • Work with cross-functional stakeholders to facilitate development and improvement of configuration management processes with special Operations focus, • Review proposed configuration changes to understand and assess effect on overall product and system, • Ensure configuration and data management rules are enforced and meeting customer requirements, • Lead and/or support configuration change meetings to ensure risks and change impacts are well understood and documented, • Identify and implement system and process improvements as required to increase efficiency and quality, • Lead and support in the establishment of a world-class Configuration Management structure and organization Qualifications: • AA/AS or BA/BS in a related technical discipline, • 8+ years of direct product configuration management experience (Product structure, parts, drawings, documents, work orders, and manufacturing bills of materials), • 6+ years of experience working in a highly regulated environment (aerospace, nuclear, government, medical device, etc.), • Experience working with software and technologies related to configuration management of complex products, • Experience in configuration management of part libraries, • Working knowledge of configuration management principles and practices, • Familiar with product lifecycle management (PLM) and/or data management tools, • Proficient in at least one data processing and management technique - either scripting languages such as Python or advanced spreadsheet data processing, • Possess high attention to detail and strong organizational/coordination skills, • Excellent verbal and written communication skills, • Proficient in Microsoft Office applications (Word, Excel, PowerPoint). Desired: • Proficient in technical writing of processes and procedures, • Experience using Windchill, Creo, DOORS NextGen, Confluence, and Jira Other site ranges may differ Culture Statement Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Export Control Regulations Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S.as a refugee or granted asylum. Background Check * Required for all positions: Blue's Standard Background Check * Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation * Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. * Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical Benefits * Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program. * Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays. * Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details. Equal Employment Opportunity Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "Know Your Rights," please see ___. Affirmative Action and Disability Accommodation Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at___. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request. California Applicant Privacy Notice If you are a California resident, please reference the CA Applicant Privacy Notice ___.

To assist patients to understand recommendations given by their health care providers; performs patient care functions; answers and screens medical calls; post patient's information to medical records and provides support in planning continuity of treatment. Measures, records in NextGen and reports

Seeking an experienced Billing Specialist who will handle insurance verifications, collections, and high-volume AR follow-up in a healthcare setting. Strong understanding of claims, denials, billing workflows. Proficiency with medical billing systems (Epic, NextGen preferred).

Job DescriptionDescription: Title: Medical Assistant Base Salary Range: $23.00 Hourly - plus benefits FTE: Full-time, Non-Exempt Seeking for a skilled and dedicated Medical Assistant who wants to make a difference in our community. We want to hear from you if you thrive in a fast-paced, caring, and compassionate environment! Our Mission: The Mission of South-Central Family Health Center is to improve the quality of life for the diverse Community of inner-city Los Angeles by providing affordable and comprehensive health care and education in a welcoming and multicultural environment. To lead the way in health care in South Los Angeles, as the premier provider and employer of choice offering comprehensive, high quality, affordable, efficient, and culturally responsive services. General Summary: The Medical Assistant will provide direct and indirect support to the provider in the delivery of patient care. Including, but not limited, to taking patient’s vitals, placing patients in exam rooms, assisting providers with procedures, following-up on provider’s orders (labs, referrals, etc.), and ensuring that providers have all needed supplies. Medical Assistants should demonstrate knowledge of NextGen Electronic Health Record (EHR) system. The ideal candidate will have to perform some of the following essential duties. • Demonstrates the skills, initiative, exertion, drive, demonstrated self-improvement, productivity, • Prepare patient charts prior to visits and accompany the provider during the visit, transcribing visit notes and assisting with documentation related to vitals, medical history and care plans, • Transcribe handwritten progress notes into electronic health record system, • Transcribe patient orders, including but not limited to laboratory tests, radiology tests, medications, etc., • Records patients' medical history, vital statistics, or information such as test results in medical records, • Ensure labs, imaging, and specialist reports are available in the EHR (NextGen, Epic, etc.), • Flag gaps in care (immunizations, screenings, chronic disease measures per UDS/HRSA), • Verify demographics, insurance, and preferred pharmacy., • Review Social Determinants of Health (SDOH) questionnaires, • Administers injections and diagnostic test/referrals as ordered, including immunizations, completing lab requisitions and other services ordered by the provider, • Conduct evidence-based screenings (PHQ-9, GAD-7, fall risk, smoking, alcohol, food insecurity, etc.), • · Performs diagnostic and laboratory tests including but not limited to audiometry, Snellen, EKG, urine dip, hemocue hemoglobin, etc., according to SFCHC competency standards, • Assures efficient patient flow with ongoing assessment of provider schedule, and working with other staff to minimize patient waiting time, • Assist during visit (POC tests, chaperone, documentation support), • All medical forms are completed accurately by day’s end and entered into day folder, • High School Diploma or equivalent required, • Medical Assistant Certificate required, • Must have minimum of 4 to 6 years or more clinical front and back-office experience., • Excellent written, oral and customer service skills with patients, visitors, and staff, • Excellent interpersonal, organizational, and project management skills, • Strong charting/documentation skills., • Must be detailed orientated. As a team member at South Central Family Health Center, you’ll enjoy competitive wages and generous benefits: • Benefits: Health Care, Dental, Life Insurance, • 403 (b) Retirement plan, • Education Reimbursement, • Career development: Entry-level employees have opportunities to work in management, HR or other areas of the company Requirements:

Job Description Position Purpose: The Behavioral Health Quality Assurance Manager is responsible for quality assurance and training for all Department of Mental Health programs. The position upholds the JWCH mission to improve the health status and wellbeing of under-served segments of the population of Los Angeles County through the direct provision or coordination of health care, health education, services, and research. This includes interviewing, treating, coordinating, planning, and linkage to a full-range of resources that meet practical, social, and emotional needs, in collaboration with a multidisciplinary team and community-based programs. As a result, patient outcomes and satisfaction are improved, along with organizational fiscal capacity. Principal Responsibilities: • Increase productivity through quality assurance measures, • Clear understanding of Department of Mental Health programs, • Providing oversight and supervision for identified staff, • Develop & maintain training manual and procedures for new hires and current staff, • Develop and maintain Policies & Procedures (P&Ps) that are aligned with DMH standards, • Attend and represent the agency at outside meetings to keep aware of new bulletins and distributing information to Leads/Programs, • Assist in internal compliance meetings, • Understand Electronic Health Recording (EHR) system, Welligent and Nextgen, • Provide and/or arrange ongoing Professional Development for clinicians and other providers, • Provide continuous improvement on systems for screening, referral, enrollment using LEAN/PDSA process., • Design and maintain training and QA program for staff which includes monthly peer reviews and DMH QA plan yearly, • Review and analyze electronic health recording reports to ensure compliance, • Create materials need for program documentation including but not limited to worksheets, chart checklists, manuals, and monthly newsletters., • Oversee all charting required by DMH, including assessments, progress notes, care plans, and billing documentation., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Complete data collection forms and prepare reports as required by the program., • Master’s degree in social work, social welfare, psychology, marriage, family and child counseling, and or marriage and family therapy from an accredited college or university., • MFT / LCSW with current California BBS license for 2 years, • Administrative experience with coordinating care across multiple programs, for 2 or more years, • Experience with Electronic Health Recording, • Experience overseeing Department of Mental Health contracts for 2 or more years., • Experience supervising clinical staff and interns for 2 or more years, • Experience with quality assurance and contract compliance for 2 or more years, • Experience working with low income and/or homeless individuals, • Demonstrated understanding of the impact of trauma and substance abuse on behavioral and medical conditions, • Knowledgeable of evidence-based treatments (DBT, CBT, Seeking Safety, Motivational Interviewing) Become part of a team where your work matters. Apply today and help us change lives, one patient at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job Description Job purpose Chinatown Service Center (CSC) is a multi-service, community health center, which provides compassionate, multi-lingual and culturally sensitive care to the communities of Chinatown, San Gabriel Valley and beyond. Our mission is to provide outstanding services and advocacy that promote better quality of life and equal opportunity for immigrants and other communities. Under the direct supervision of the clinic operations manager the patient care coordinator (PCC) will maintain smooth patient flow through communication between patient, provider, Medical Assistant (MA) and other clinic support staff as well as ensuring proper eligibility of insurance coverage. Duties and responsibilities • Provide excellent internal and external customer service, • Process calls according to purpose of call and/or forward urgent calls to appropriate personnel or department., • Perform administrative skills such as creating, managing and scheduling appointments., • Coordinate communication utilizing a variety of tools (e-mail, EMR, Teams, etc) with colleagues and care teams., • Verify patient’s appointment on CSC’s electronic medical record (EMR), NextGen and accurately obtain patient information, verify insurance coverage and prepare encounter., • Check and correct any additional system alerts in NextGen., • Receive patient payments such as co-pays, outstanding balances, guarantor payments and assign to the correct patient accounts., • Participate in quality improvement projects., • Check to make sure that Financial Screening, program enrollment, and verification is completed in check-in., • Ability to speak clearly, distinctly, and pleasantly on telephone and face-to-face patient encounters while maintaining professionalism., • Screen telephone calls to ensure routing to the appropriate department or individual(s)., • Assist with appointment cancellation and rescheduling and conducting reminder calls., • Ensure complete and accurate data entry during telephone patient registration process., • Provide general information (e.g. directions, scope of services, available programs) to patients and/or customers., • Forward patient concerns and feedback to appropriate personnel within the Community Health Center for resolution and optimization of clinic efficiency., • Provide assistance and information to patient when requested., • Assist in data collection for Clinic Operations’ performance measure., • Make, cancel, and reschedule appointments as needed., • Comply with HIPAA/HITECH/OSHA and CMS regulations., • High School Diploma or GED, • 1 Year minimum working experience in front clinic office functions, patient scheduling and registration, is preferred., • Proficiency in written and verbal English and targeted language., • Able to work effectively while multi-tasking., • Bilingual in English and Spanish or Mandarin/Cantonese preferred

Job DescriptionBilling Specialist (Onsite - Beverly Hills, CA 90211) Schedule: Mon-Fri, Full Time Seeking an experienced Biling Specialist who will handle insurance verifications, collections, and high-volume AR follow-up in a healthcare setting. Strong communication skills and accuracy are essential. Responsibilities: • Complete insurance verifications (commercial, Medicare, MediCal), • Follow up on unpaid and denied claims, • Review EOBs, correct and resubmit claims, • Manage aging reports and document all actions, • Communicate with payers, patients, and internal teamsRequirements:, • Minimum 3 years of recent medical collections & insurance verification experience, • Strong understanding of claims, denials, billing workflows, • Proficiency with medical billing systems (Epic, NextGen preferred), • Bilingual in Spanish Pay Details: $23.00 to $25.00 per hour Search managed by: Joanna Calderon Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description Position Description: The Behavioral Health Peer Support Navigator is embedded in the KP LAMC Emergency department and engages homeless patients and high utilizers of Emergency Department services. The Peer Support Navigator provides education on the benefits of being connected to medical homes, such as Wesley, informs them of the services offered through our network of clinics, and assists these patients in scheduling an appointment and supports linkage to Wesley Health Centers and other services as appropriate. This position also works in concert with the Patient Navigator to help prevent insufficient coverage during periods of high volume. The Behavioral Health Peer Support Navigators provide recovery-oriented, culturally appropriate services that promotes engagement, socialization, self-sufficiency, self-advocacy, natural supports and are trauma aware. The Peer Support Navigator conducts initial brief assessments, introduce patients to MOUD programs & services, and expedite appointments at MOUD-capable clinics. They also assist patients in accessing additional services such as financial counseling, primary care, mental health services, case management, housing support, social services, and residential treatment programs. Note: This position is stationed within Kaiser Sunset Emergency Department and candidate will be subject to policies of both JWCH institute and Kaiser Permanente. This position will may be required to work Saturdays and potentially some evenings. Principal Responsibilities: • Member of the Emergency Department (ED)-based or Bridge clinic-based MOUD Team., • Upholds JWCH/Kaiser Permanente’s Policies & Procedures, & applicable state, federal & local laws., • Understands own & team members scope of practice & escalates issues as appropriate., • Leads & directs other through the change process, • Utilizes communication strategies including chain of command & issue escalation, which result in intended outcomes., • Mentors, orients, & coach’s others in unit specific operations & patient care activities as they relate to substance use & care., • Complies with regulatory requirements, policies, procedures, & standards of practice., • Well versed in a variety of substance use treatment models, patterns of substance use, effects of intoxicants & withdrawal of various substances., • Knowledgeable in local & regional substance use treatment options & local harm reduction services., • Discusses patient findings & progress toward outcomes & referrals with physicians & other members of the health care team., • Demonstrates competencies during the grant funded limited period (12-month) & ongoing completion by departmental competency validation. Employee must pass a probationary period., • Participates in departmental performance improvement activities, i.e., planning, measuring/monitoring, assessing, & improving., • Attends all mandatory meetings, in-services & staff meeting as required, actively participates in other departmental professional development., • Keeps self-informed of actives on the unit & makes recommendations for change., • Nonjudgmental, energetic, empathetic positive approach to assisting patients with Substance Use Disorder (SUD)., • Practices customer service standards as defined by the Service Area, Medical Center, & specified department, • Available for a flexible schedule, to approach patients once acutely stabilized to discuss the program & develop realistic individualized action plans for the patients – hours will evolve based on patient flow., • Able to interact with patients in a culturally relatable manner. Any additional ability to communicate in languages spoken in local community such as Spanish, Tagalog, Hmong, etc. helpful., • Supports a collaborative Labor-Management Partnership environment through unit-based teams., • Respect for patient confidentiality and privacy., • Giving patients information in a way they can understand and ensures comprehension. Uses interpreter services, as needed., • Makes appropriate referrals and facilitates the customer’s ability to utilize resources., • Ensures clean, orderly, and function work environment., • Treats all families of patients with courtesy, respect, kindness, and compassion., • Provides an optimal patient care experience by actively listening to the needs of patients and family members and taking responsibility for meeting those identified needs., • AA or Bachelor’s Degree in Social Work, Psychology or related field with demonstrated experience working with substance abuse disorders and behavioral health problems for at least 2 years., • Successfully complete the 80-hour training requirements for a Peer Support Specialist through a CalMHSA-approved training entity or able to complete the Certification training and pass the certification examination within 180 days from hire date., • Supervised at all times by a qualified mental health professional; LCSW, LMFT, PhD, etc., • Be self-identified as having experience with the process of recovery from a mental illness or substance use disorder, either as a consumer of these services or as the parent, caregiver or family member of a consumer., • Demonstrate knowledgeable about and basic competence in the following areas: harm reduction, motivational interviewing, strengths-based care, participant centered care, and trauma-informed care and experience with evidence-based short-term behavioral health interventions, • Able to document using Nextgen for all services in an accurate, thorough, and timely manner., • Demonstrates effective interpersonal, oral, and written communication skills, • Ability to collaborate effectively in a team setting, • Evidence of clear criminal record and proof of valid California Driver’s License Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer. Schedule Shift - Tuesday- Saturday 8am to 5pm

Job Description Center for Family Health & Education (CFHE) Job Description: Enrollment Specialist Overview The Enrollment Specialist supports the mission of the Center for Family Health & Education (CFHE) by expanding patient access to healthcare services through effective insurance enrollment and community outreach. This position assists patients and families with health insurance applications, renewals, and coverage maintenance across Medi-Cal, Covered California, and other public or private health programs. The Enrollment Specialist ensures that both patients and providers maintain continuous participation in insurance networks, promoting equitable access to high-quality, affordable care. Primary Duties and Responsibilities · Assist patients and families in understanding and applying for health coverage including Medi-Cal, Presumptive Medi-Cal, FPACT, EWC, and Covered California programs. · Conduct eligibility screenings and ensure all required documentation is accurate and submitted promptly. · Provide patient education and outreach on available health coverage options and preventive care benefits. · Help patients maintain insurance coverage by assisting with renewals and re-determinations to prevent lapses. · Support provider network participation by completing payer enrollment applications and ensuring timely renewals for Medi-Cal, Medicare, and commercial plans. · Track and maintain accurate provider enrollment records and credentialing documentation to ensure compliance with payer requirements. · Work with clinic and outreach teams to identify uninsured or underinsured patients and connect them to coverage or financial assistance programs. · Attend and participate in community events, health fairs, and educational sessions to promote CFHE’s services and access to care initiatives. · Respond to patient inquiries regarding insurance coverage, eligibility, and available programs in a professional and compassionate manner. · Ensure confidentiality and compliance with HIPAA and CFHE privacy policies in all patient interactions. · Document enrollment activities, outreach efforts, and patient interactions in the electronic health record (EHR) and submit accurate monthly reports. Minimum Qualifications · High school diploma or equivalent required; associate or bachelor’s degree preferred. · At least two (2) years of experience in patient access, enrollment, or related healthcare administrative role, preferably in a Federally Qualified Health Center (FQHC). · Certified Enrollment Counselor (CEC) certification required within 90 days of hire. · Knowledge of Medi-Cal, Covered California, and other public assistance programs required. · Proficiency with Microsoft Office and EHR systems (Athenahealth or NextGen preferred). · Ability to communicate effectively with diverse populations; bilingual (English/Spanish) strongly preferred. · Must possess a valid California driver’s license and reliable transportation for community outreach activities. Required Skills and Abilities · Excellent communication, interpersonal, and customer service skills. · Strong organizational and time management abilities with attention to detail. · Ability to work independently and as part of a multidisciplinary team. · Commitment to serving underserved and diverse communities. · Ability to handle sensitive patient information with discretion and confidentiality. · Proactive and resourceful in identifying solutions to patient access barriers. Working Conditions and Physical Requirements · Work performed in a standard office or clinic setting with frequent computer and telephone use. · Occasional travel to CFHE sites, community outreach events, and partner locations. · Ability to stand, sit, and walk for extended periods. · May occasionally lift or carry up to 25 pounds. · Regular attendance and punctuality are essential functions of the position. CFHE Core Values · Commitment to Service – Dedicated to improving the health and well-being of our communities. · Respect and Compassion – Treating every patient and colleague with dignity and empathy. · Integrity and Accountability – Upholding ethical standards and organizational trust. · Teamwork and Collaboration – Working together to achieve shared goals and outcomes. · Excellence and Quality – Delivering patient-centered, culturally competent care. Our Mission At the Center for Family Health & Education (CFHE), our mission is to provide comprehensive, compassionate, and culturally sensitive healthcare to individuals and families in the communities we serve. We are committed to expanding access to quality care and empowering patients through education, preventive services, and community partnerships. Company DescriptionThe Center for Family Health & Education, Inc. (CFHE) is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC), located in the northeast San Fernando Valley area of Los Angeles. CFHE provides affordable and comprehensive medical care for underserved, uninsured, and underinsured residents of the greater Panorama City area. CFHE has been providing primary health care, mental health care, dental care, and women’s and children health care, as well as transportation services for patients since 2009.The Center for Family Health & Education, Inc. (CFHE) is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC), located in the northeast San Fernando Valley area of Los Angeles. CFHE provides affordable and comprehensive medical care for underserved, uninsured, and underinsured residents of the greater Panorama City area. CFHE has been providing primary health care, mental health care, dental care, and women’s and children health care, as well as transportation services for patients since 2009.

Job DescriptionDescription: Title: Dental Office Administrator Base Salary Range: $83,000 - $87,000 plus benefits FTE: Full-time, Exempt Seeking for a skilled and dedicated Dental Office Administrator who wants to make a difference in our community. We want to hear from you if you thrive in a fast-paced, caring, and compassionate environment! Our Mission: The Mission of South Central Family Health Center is to improve the quality of life for the diverse community of inner-city Los Angeles by providing affordable and comprehensive health care and education in a welcoming and multicultural environment. To lead the way in health care in South Los Angeles, as the premier provider and employer of choice offering comprehensive, high quality, affordable, efficient, and culturally responsive services. General Summary: Under the supervision of the Dental Director, the Dental Office Administrator is responsible for maintaining uniform standards for dental clinic operations, direct supervision of the dental front and back office staff for all dental clinic sites, patient flow, and ensuring that all sites are in compliance with federal, state, local, and organizational requirements. The ideal candidate will have to perform some of the following essential duties. • Maintain dental facilities, including equipment repairs, record logs for maintenance of clinic regulations pertinent to daily function of the dental clinic, • Supervision of Registered Dental Assistants, Dental Assistants, Dental Front Office Coordinator, and Dental Patient Service Representatives, • Review, implement, train, and enforce compliance with all federal, state, local, HIPAA standards and organizational regulations at all dental sites, • Train new staff on Nextgen Electronic Practice Management (EPM), Health Record (EHR), Dental Record (EDR), and ADP software, • Fulfill the responsibilities of the Registered Dental Assistant (RDA), as needed, • Demonstrates the skills, initiative, exertion, drive, productivity, and continuous quality improvement objectives., • Perform annual evaluations for all front/ back-office staff, • Create monthly work schedules for back/ front office staff at all sites, including management of vacation and sick time requests, • Train employees concerning HIPPA requirements, and maintains documentation of compliance with all HIPPA regulations, • High School Diploma or equivalent required, • Registered Dental Assistant License, • Current BLS Certification, • Must be familiar with the Nextgen EDR, EPM, and EHR systems and be computer literate., • Must be familiar with Access Dental and Liberty Dental online portal systems., • Require knowledge of dental/office equipment, and dental/medical terminology., • Completion of formal Dental Assistant program required, • Bilingual and Bi-literate Spanish/English required, • Must be able to communicate effectively, in English and Spanish, both verbally and written., • Benefits: Health care, dental, life insurance, • 403 (b) Retirement plan, • Education Reimbursement, • Career development: Entry-level employees have opportunities to work in management, HR or other areas of the company Requirements:

Job Description JWCH Institute, Inc. is a non-profit Federally Qualified Health Center (FQHC) with a mission to provide comprehensive health care to low-income and homeless people in the County of Los Angeles. Position Purpose: The Dentist is responsible for providing preventive and general dental care consistent with the dentist’s training and experience in a community health clinic setting. Principal Responsibilities: • Examines individuals requesting care, diagnoses their dental condition, prescribes and carries out, or directs others in carrying out, appropriate dental treatment, or refers individuals for specialty consultation or treatment in conformance with approved clinical protocols and guidelines., • Records patient-dentist encounters as they occur in the patient’s dental record so that the dental record accurately and completely reflects the nature of the contact, the condition of the patient, and the care of treatment provided. In addition, the dentist shall complete patient referrals and other records and paperwork as required by the organization., • Educates individuals regarding oral health and how it relates to overall health and in the general promotion of oral health-related disease prevention., • Travels as necessary to meet operational needs. May be assigned to provide dental services on the Mobile Dental Unit as needed., • Performs other related tasks assigned by the Chief Dental Officer, Associate Dental Director, or Lead Dentist as necessary to achieve organizational goals and program objectives., • Maintains and updates skills and knowledge to appropriate professional levels with continuing education courses and educational materials., • Responsible for personal and professional compliance with all applicable federal, state, local, and Clinic rules, regulations, protocols, and procedures governing practice of dentistry and the clinical provision of dental care, as well as those relating to, but not limited to, personal issues, workplace safety, public health, and confidentiality., • Demonstrates full knowledge of Infection & Exposure control and sterile techniques for dental practice., • Follows Dental Department compliance, relative to Infection & Exposure Control and safety, as required by local State, and Federal guidelines, Dental Department directives and protocols, and clinic policies and procedures., • Works collaboratively with support staff, providing clear expectations., • Works with Lead Dentist and Dental Manager to attain goals for efficiency, satisfaction, and productivity., • Follows JWCH Dental Quality protocols, which include maintaining a documentation compliance rate of 85% and documents required smart codes to accurately reflect and maintain data integrity. Participates in PDSAs (Quality Improvement Tool) to achieve the desired Dental Quality Measure Goals., • Follows DHSP (LA County Department of HIV and STD Programs) requirements for patients with a diagnosis of HIV., • Is familiar with Medi-Cal Dental Manual of Criteria and understands what is covered and not covered., • Has a general understanding of Dental insurance, such as HMOs and PPOs., • Is familiar with Current Dental Terminology/CDT Codes and ICD-10 diagnosis codes that pertain to dental diseases., • Follows Dental Department Protocols relating to Medical Consultations., • Maintains regular and predictable attendance., • Must follow the Dental Board of California Table of Dental Auxiliary Duties Delegable by Supervising Dentist., • Participate in JWCH’s customer service training called AIDET on an annual basis., • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions., • Graduation from an accredited dental school., • Current California Dental License., • Current DEA Certificate., • Current CPR Certification., • Ability to travel from site to site as needed., • Experience in working with clients and staff from diverse socio-economic, ethnic, and cultural backgrounds. Note: If you become a JWCH provider, you may be able to participate in Loan Repayment Program. A majority of our clinics are NHSC approved sites. The National Health Service Corp may be accepting applications Loan Repayment Program awards. The program is open to licensed primary care medical, dental, and mental and behavior health providers who are employed or have accepted an offer of employment at an NHSC-approved site. Awardees receive up to $50,000 in exchange for two years of service if they practice in a HPSA of 14 above (Tier I). Awardees can also receive up to $30,0000 in exchange for two years of service if they practice in a HPSA of 13 and below (Tier II). You will need to contact National Health Service Corp to apply and receive more information. Upon acceptance, you are encouraged to apply to National Health Service Corp for Loan Repayment Program. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job Description Position Purpose: The Behavioral Health Specialist will report to the Behavioral Health Aide/Specialist Supervisor or designee and will be dedicated to supporting Behavioral Health and Psychiatric providers, including LCSWs, ASWs, LMFTs, Psychiatrists, and Psychiatric Mid-Levels. The role involves managing appointments, overseeing Behavioral Health and Psychiatric panels, and coordinating care with clinic administration to address patient needs, crisis intervention, and scheduling efficiency. The ideal candidate will have documented experience working with Behavioral Health and psychiatric patients, with a strong understanding of their panels and scheduling requirements. Principal Responsibilities: • Manage appointments for all Behavioral Health and Psychiatric providers, including Licensed Clinical Social Workers (LCSWs), Associate Clinical Social Workers (ASWs), Licensed Marriage and Family Therapists (LMFTs) and Psychiatrists and Psychiatric Mid-Levels., • Collaborate closely with clinic administration to assist with crisis intervention, triage, and supportive counseling. Evaluate the urgency of referrals and assess patient needs., • Provide warm hand-offs between clinic administration and provider staff to ensure patients receive appropriate care promptly., • Oversee relevant Behavioral Health and Psychiatric panels to ensure all slots are utilized effectively and walk-in appointments are scheduled promptly., • Respond to calls and emails regarding psychiatric medication refills, appointments, and urgent or emergent issues., • Follow up daily on all no-shows, rescheduling as soon as possible., • Conduct weekly reviews of no-show lists to ensure all have been rescheduled. Document all attempts in NextGen and maintain communication with mental health providers., • Possess comprehensive knowledge of the registration and scheduling process, including check-in, payer selection, sliding scale, and fee policies., • Be familiar with Behavioral Health referrals, including receiving and processing referrals, making appointments, and rescheduling., • Ability to navigate the referral system within the Electronic Medical Record., • Assist in preparing check-in paperwork for patients, checking in and outpatients, and confirming patient appointments as needed., • Conduct pre-check-in for all patients 24 hours prior to their visit to ensure confirmation and completion of all paperwork, consents, and screenings. If not confirmed, fill the slot with a patient from the waitlist., • Coordinate with Behavioral Health and medical providers, clinic staff, and assist with patient requests, including but not limited to medical records, urgent cases, referrals to the Office of the Day, and walk-ins., • Attend meetings and trainings as necessary., • Assist the BH Aide Supervisor or designee to ensure compliance with clinic and departmental policies and procedures., • Run reports from the computer system upon request., • Follow guidelines regarding scheduling appointments through email requests., • Assist with other department check-in duties upon request., • Work closely with medical, dental, and staff to ensure smooth patient flow and reduce waiting time., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Participate in JWCH’s customer service training called AIDET on an annual basis., • Perform other duties as assigned within scope of practice. Requirements: • Must have a Bachelor of Arts in Psychology, Social Work, or a related social service or health field., • Minimum of two years of experience working with behavioral health patients or in a behavioral health setting., • Minimum of one year of front office, registration, or clerical experience dealing directly with patients., • Ability to relate to and communicate effectively with a diverse patient population and work within a team setting., • Excellent verbal and written communication skills, including strong interpersonal skills., • Ability to multi-task in a fast-paced environment., • Ability to perform assigned responsibilities within JWCH’s established guidelines in an organized, detailed, and efficient manner., • Experience with Next-Gen, Excel, and Microsoft programs., • Excellent computer skills and proficiency in documenting in an electronic medical record system. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job DescriptionPosition Purpose: The Certified Medical Coder plays a crucial role in the Billing Department by ensuring precise and compliant coding of medical services. Under the guidance of the Billing Department Supervisor, the Coder will assign appropriate diagnosis and procedural codes for services provided by JWCH physicians, adhering to industry standards and legal requirements. This position involves validating and auditing coding practices to guarantee accuracy in billing, supporting optimal reimbursement, and maintaining adherence to regulatory guidelines. Duties and Responsibilities: • Serve as the primary liaison between providers and the Billing Department, effectively communicating to clarify diagnoses, procedures, coding, and documentation requirements., • Recommend appropriate ICD-10-CM, CDT diagnosis codes, CPT codes, and HCPCS codes., • Regularly review diagnosis and procedure coding within NextGen to ensure optimal billing accuracy., • Collaborate with clinicians on the correct use of ICD-10 codes to enhance HEDIS, HCC, and other performance incentives submitted through claims data., • Work with the Quality Insurance Team to ensure coding supports Meaningful Use and other clinical incentive payments., • Provide compliance and coding training to new providers during onboarding and orientation., • Ensure all codes are current and active., • Code based on documentation in the medical record., • Report missing or incomplete documentation., • Evaluate and ensure that all codes are submitted to third-party payers and IPA., • Act as a resource for insurance resolutions and coding questions., • Follow coding guidelines and legal requirements to ensure compliance with federal and state regulations., • Support the Billing Supervisor in improving current medical billing practices., • Conduct monthly coding audits and maintain up-to-date outcome reports., • High School diploma or GED., • Medical Coding Certificate; RHIT or CPC certification from AAPC or AHIMA; meet state licensure requirements., • Maintain coding certification and attend in-service training as required., • Two years of medical coding experience., • Understanding of medical terminology, anatomy, and physiology., • Ability to work independently or as part of a team., • Strong computer skills in data entry, coding, and knowledge of Electronic Medical Record software; proficiency in Microsoft Office Suite., • Exceptional attention to detail., • Ability to multitask, prioritize, and manage time efficiently. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job Description Position Purpose: The IT Systems Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software and related infrastructure. In this role, you will participate in technical research and development to enable continued innovation within the infrastructure. You will ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff and our partners to be successful. Principal Responsibilities: • Administer and manage large physical and virtual Microsoft Windows environment, including file servers, print servers, web servers, Nextgen EHR, Office 365, and other servers., • Manage Active Directory objects including users, groups, and GPOs., • Deploy and updates Nextgen EHR servers, EDR, Care Sentry, Welligent, Casewatch. and apply latest patches., • Monitor and troubleshoot system issues., • Install and manage software for anti-virus, backup, monitoring, and other required Microsoft, Nextgen EHR, or third party applications., • Manage the helpdesk support service, which includes prioritizing, delegating, fulfilling the support requests, provide directions and getting outside assistance / resources., • Lead / supervise a team of Help Desk / EHR Technician personnel., • Develop, maintain, and follow systems policies, procedures, documentations, and diagrams., • Maintain, test, and execute plans for disaster recovery and business continuity., • Provides support for NextGen EHR/EPM/ICS and related systems., • Provide consultation and technical guidance to end users and IT Technician., • Represent the team during meetings, discussions, and projects., • Ensures that all system changes are documented and communicated to the appropriate users and stakeholders., • Collaborate in the development and implementation of strategic plans for enhancing and supporting the health system’s IT environment., • Manage project deliverables and system performance to meet service level agreements., • Collaborate effectively with IT team members, management, and the user community., • Communicate updates on the status of incidents, changes, requests and deliverables., • Provide day-to-day oversight of the environment, with a focus on continuous service improvement; respond to monitoring alerts and identify areas which could be improved., • Requires travel from site to site and light lifting., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Participate in JWCH’s customer service training called AIDET on an annual basis., • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions., • Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes., • Performs other duties as assigned. Requirements: • Associate Degree in related field or equivalent experience as an IT Systems Administrator., • 3+ years experience in Windows server system administration., • Advanced knowledge of Windows Server 2012 /2016 , Windows 7, 8, and 10., • Microsoft certifications (MCSA, MCITP, MCSE) are a strong plus., • Excellent understanding of storage, network, and hardware technologies, • Excellent attention to detail and proven strong analytical/trouble shooting skills., • Excellent communication skills both written and oral, interpersonal, organizational skills, and problem solving ability to work with non-technical end users., • Good problem solving skills in resolving issues with complex systems., • Experience within a healthcare environment is preferred., • Knowledge of Office 365 / Microsoft Office Suite (Word, Power Point, Vision, Access, etc) is desired. Wesley Health Centers JWCH Institute is an Equal Opportunity Employer

Job DescriptionDescription: OUR MISSION Wellness Equity Alliance (WEA) is a novel national public health organization comprised of a multidisciplinary team of population and public health experts with backgrounds in infectious disease, public health, emergency medicine, primary care, cardiology, pediatrics, psychiatry, community health work (CHW), nursing and advanced practice pharmacy. We work nearly exclusively with underrepresented communities, fundamentally addressing healthcare disparities and the social determinants of health (SDoH) that have been amplified during the COVID-19 pandemic, prioritizing the following: • People experiencing homelessness, • Indigenous communities, • Immigrant communities, • Rural communities, • BIPOC communities, • LGBTQIA+ communities Wellness Equity Alliance (WEA) is actively seeking compassionate and driven individuals for several pivotal roles in our groundbreaking School-Based Health Center (SBHC) program for Bernalillo County, New Mexico. Our approach will focus on health promotion, prevention, and treatment centered on behavioral health and primary care (including sexual health and gender-affirming care) located in large mobile units (including a brick-and-mortar clinic) in schools across the county. Working for WEA is more than a job; it's a calling to serve those who are most in need, directly in their environment. Position Summary The Director of Information Technology is responsible for the strategic planning, implementation, security, and management of all technology systems supporting the organization’s clinical, administrative, and operational functions. This role ensures that IT infrastructure, electronic health records (EHR), cybersecurity, and data systems are reliable, compliant, and aligned with the organization’s mission of delivering high-quality patient care. The IT Director will lead IT staff and vendors, oversee system upgrades, ensure HIPAA compliance, and partner with executive leadership to support growth and innovation across the medical organization. Key ResponsibilitiesStrategic Leadership • Develop and execute the organization’s IT strategy in alignment with clinical and business goals., • Serve as a strategic advisor to executive leadership on technology investments, risks, and opportunities., • Lead IT planning for organizational growth, new services, and regulatory requirements.Infrastructure & Systems Management, • Oversee all IT systems including networks, servers, cloud services, hardware, and software., • Ensure high availability and performance of clinical and administrative systems., • Manage disaster recovery, backup, and business continuity plans.EHR & Clinical Systems, • Oversee implementation, optimization, and maintenance of EHR systems (e.g., Epic, Athena, NextGen, eClinicalWorks, etc.)., • Partner with clinical leadership to improve workflows, data accuracy, and user experience., • Manage interfaces between EHR, billing, labs, pharmacies, and other third-party systems.Cybersecurity & Compliance, • Ensure compliance with HIPAA, HITECH, and other healthcare regulatory requirements., • Establish and enforce cybersecurity policies, risk assessments, and incident response protocols., • Monitor system security, access controls, and data privacy protections.Vendor & Budget Management, • Manage IT budgets, contracts, and vendor relationships., • Negotiate service agreements and evaluate third-party technology solutions., • Ensure cost-effective use of technology resources.Team Leadership & Support, • Lead, mentor, and develop IT staff and contractors., • Establish help desk standards and service level expectations., • Ensure timely resolution of IT issues impacting patient care and operations.Data & Reporting, • Oversee data integrity, reporting tools, and analytics systems., • Support leadership with dashboards and data insights for operational and clinical decision-making.Requirements:Required Qualifications, • Bachelor’s degree in Information Technology, Computer Science, Healthcare Informatics, or a related field (Master’s preferred)., • 7+ years of progressive IT experience, including leadership or management roles., • Experience working in a healthcare or medical environment., • Strong knowledge of EHR systems, HIPAA compliance, and healthcare IT operations., • Proven experience managing IT infrastructure, cybersecurity, and vendor relationships.Preferred Qualifications, • Master’s degree in IT, Healthcare Administration, or related field., • Healthcare IT certifications (e.g., CHCIO, CISSP, CISM, PMP)., • Experience supporting multi-site medical organizations or FQHCs., • Experience with cloud-based systems and telehealth platforms.Key Competencies, • Strategic thinking and problem solving, • Strong leadership and communication skills, • High attention to detail and compliance, • Ability to manage competing priorities in a fast-paced healthcare environment, • Commitment to patient privacy, security, and quality careWorking Conditions, • May require occasional after-hours or on-call support for critical system issues., • Minimal travel between clinic sites, if applicable.

Job Description Location: This Dentist position will travel to various Wesley Health Center dental and medical clinics, as well as outreach locations throughout Los Angeles County, including traveling with the Mobile Dental Unit as needed. Position Purpose: The Dentist is responsible for providing quality preventive and primary dental care consistent with the Dentist’s training and experience in a community health clinic setting to patients of the clinics. This position is responsible for providing Oral Screenings at JWCH medical sites, and also responsible for providing coverage at various JWCH dental clinic sites, filling in for dental providers. The position performs community outreach at various JWCH and non-JWCH sites. Principal Responsibilities: • Provides Oral Screenings, preventive services, and education to individuals and populations of all ages at various JWCH medical clinics, JWCH, and non-JWCH community outreach sites. Assignment locations will vary depending on JWCH-Oral Health Department needs., • Provides coverage at various JWCH Dental Clinic sites and the mobile dental unit, filling in for dental providers; and examines individuals requesting care, diagnoses their dental condition, prescribes, carries out, or directs others in carrying out, appropriate dental treatment, or refers individuals for specialty consultation or treatment in conformance with approved clinical protocols and guidelines. Assignment locations will vary depending on JWCH-Oral Health Department needs., • Prepare and deliver oral health presentations, along with potential care options, explaining benefits of good oral health to patients and their families at various sites., • Perform all other related duties as assigned by the Chief Dental Officer., • Helps to train dental clinic staff in the Oral Health Screening Procedures and Protocols., • Assist patients in resolving minor difficulties, answering their questions and giving directions to patients., • Coordinates oral health screenings at the medical and dental clinics and communicates with the medical care team to make sure screenings are accomplished and daily goals are met. 10. Maintains adequate operation of supplies and compiles a list of individual item shortages for inventory control and ordering purposes., • Enters all patient encounters into the electronic dental record., • Participates in appropriate health promotion/disease prevention activities, both on-site and off-site., • Insures the proper disposal of all contaminated or potentially contaminated materials in accordance with Dental Department directives, clinic policy, as well as state and federal regulations., • Maintains and updates skills and knowledge to appropriate professional levels with continuing education courses and educational material., • Exercises professional judgement in the performance of services provided consistent with the organization’s policies and the principles of ethics and code of conduct of the dental profession., • Maintains Dental Department compliance, relative to Infection Exposure Control, safety, and HIPAA as required by local, State, and Federal guidelines, Dental Department directives and protocols, and clinic policies and procedures., • Graduation from an accredited dental school., • Current California Dental License., • Current DEA Certificate., • Current CPR Certification, • Experience in working with clients and staff from diverse socio-economic, ethnic, and cultural backgrounds., • Ability to manage short notice changes in scheduling and working site., • Ability to travel from site to site as needed., • Experience with NextGen/EDR or Dentrix preferred. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job Description Position Purpose: The Lead Dentist is responsible for providing management and oversight for the daily operations of a regional dental clinical team, to include staff dental providers, dental assistants and dental front office. The Lead Dentist works closely with the Chief Dental Officer. This role also provides preventive and comprehensive dental care consistent with the dentist’s training and experience in a community health clinic setting to patients of the clinic. Principal Clinical Responsibilities: • Examines individuals requesting care, diagnoses their dental condition, prescribes, and carries out, or directs others in carrying out, appropriate dental treatment, or refers individuals for specialty consultation or treatment in conformance with approved clinical protocols and guidelines., • Records patient-dentist transactions as they occur in the patient’s dental record so that the dental record accurately and completely reflects the nature of the contact, the condition of the patient and the care of treatment provided. In addition, the dentist shall complete patient referrals and other records, and paperwork as shall be required from time by the corporation., • Educates individuals regarding the correlation of oral health and overall health and in the general promotion of oral health related disease prevention., • Maintains and updates skills and knowledge to appropriate professional levels with continuing education courses and educational materials., • Responsible for personal and professional compliance with all applicable federal, state, local and Clinic rules, regulations, protocols and procedures governing practice of dentistry and the clinical provision of Dental care as well as those relating to, but not limited to, personal issues, workplace safety, public health and confidentiality., • Demonstrates full knowledge of Infection & Exposure control and sterile techniques for dental practice., • Supervises Dental Department compliance, related to Infection & Exposure Control and safety, as required by local State, and Federal guidelines, Dental Department directives and protocols, and clinic policies and procedures., • Works collaboratively with support staff, providing clear expectations., • Works with Lead Medical Provider and Clinic Administrator to attain goals for efficiency, patient satisfaction, and productivity., • Performs Oral Screenings to fill gaps in scheduling such as No Shows, • Manages difficult clients and patients, demonstrating interpersonal savvy and influence skills., • Exercises professional judgement in the performance of services provided consistent with organization’s policies and the standards of the dental profession., • Actively participate in Community Health Fairs as needed. Principal Administrative Responsibilities: • Makes sure that daily Dental Care Team Huddles are being conducted each morning and that the meetings are logged for each Dental Care Team, • Works with the Dental Manager and Lead RDA to make sure that all Dental Logs are updated, daily, weekly and monthly., • Makes sure that Dental Front Office is providing printed Daily Appointment lists at the end of each day for the next day., • Monitors Daily Dental Clinic Productivity for all Dental Providers on-site and works with Dental Manager and Lead RDA to make sure that Oral Screenings are being performed to fill gaps in the schedule for all Dental Providers., • Works to make sure that Dental Productivity Goals are achieved daily., • Has intricate knowledge of Medi-Cal Dental covered and non-covered services and limits of services and guides other dental providers with regards to Medi-Cal Dental Guidelines as well as all as other programs within the dental clinic such as DHSP or any Medi-Cal Dental HMOs and/or Dental Commercial Insurances, • Manages conflicts with Dental Auxiliary Staff in a positive constructive manner with the aid of the Dental Manager., • Conducts Peer Chart Audits quarterly (5 charts/dental provider on staff and assigned Lead Dentist). Creates a Dental Quality Report for each assigned dentist and overall DQM for the clinic using i2i data each Quarter and reports results to Chief Dental Officer., • Utilizes and monitors effectiveness and efficiency of all equipment and supplies used in the delivery of service and reports any deficiencies or needed repairs to the Chief Dental Officer immediately., • Assists with in-service and on-going training of clinic staff, • Builds relationships and fosters a high level of customer service inside and outside of the organization, • Confers with the Dental Manager and CDO on dental management issues, • Participates in Lead Dental Provider meetings, dental staff meetings, audits, peer review, quality assurance activities and participate in strategic planning of the Dental Department., • Maximizes the time and resources of the Dental Clinic by overseeing patient flow to maximize number of patients seen in the time available, • Works closely with the Dental Manager and CDO to focus on continuous program improvement, clinical care and exceptional service to patients., • Conducts performance management, evaluation and coaching for the designated clinical dental team with the direction of the CDO, • Monitors Specialty Referrals from Dental Providers along with Dental Manager to make sure patients are not being referred out unnecessarily for treatment that could be rendered on-site., • For DHSP contracted sites- work with the Dental Manager to make sure that ALL Staff are following the protocols. For providers that the HIV palette button is selected for every date of service for a HIV+ patient and that the Dental Visual Assessment is filled out on EDR at every HIV+ patient visit and that all signatures are obtained., • Performs an annual Visual Xray apron inspection and sends report to Chief Dental Officer., • Reads the vendor generated Quarterly Dosimeter reports and signs off on the report. Updates the Quarterly Dosimeter Matrix and has Lead RDA sign off and email each Quarter to Chief Dental Officer., • Monitors the Dental Quality Measures from i2i for their assigned Dental Site/providers on a quarterly basis and (submits with Chart Audits)., • Assists in annual performance evaluations of all staff on-site., • Performs annual evaluations on providers on site using the JWCH Performance Evaluation Sheet and uses the DQM measures, peer chart audits and productivity to provide an objective data driven evaluation., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions., • Graduation from an accredited dental school., • Current California Dental License., • Current DEA Certificate., • Current CPR Certification., • Demonstrated knowledge and success in driving overall clinical operations., • Ability to travel from site to site as needed., • FQHC or Community Health Center experience., • Management experience., • Experience with NextGen/EDR preferred. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer. Note: If you become a JWCH provider, you may be able to participate in Loan Repayment Program. A majority of our clinics are NHSC approved sites. The National Health Service Corp may be accepting applications Loan Repayment Program awards. The program is open to licensed primary care medical, dental, and mental and behavior health providers who are employed or have accepted an offer of employment at an NHSC-approved site. Awardees receive up to $50,000 in exchange for two years of service if they practice in a HPSA of 14 above (Tier I). Awardees can also receive up to $30,0000 in exchange for two years of service if they practice in a HPSA of 13 and below (Tier II). You will need to contact National Health Service Corp to apply and receive more information. Upon acceptance, you are encouraged to apply to National Health Service Corp for Loan Repayment Program.

Job Description About the Company: JWCH Institute, Inc. Wesley Health Centers is a private non-profit health agency that is working towards increasing access to high quality health care resulting in decreased health disparities among at-risk populations through the expansion of comprehensive and preventative health care programs and services. Our mission is to to improve the health status and well-being of under-served segments of the population of Los Angeles Area through the direct provision or coordination of health care, health education, services, and research. Position Description: As an LVN Case Manager in our Enhanced Care Management (ECM) department, you will provide case management and healthcare services to diverse clients, including high service utilizers, individuals and families experiencing homelessness, adults with serious mental illness or substance use disorders, and those transitioning from incarceration. Your primary responsibilities will include conducting assessments, developing care plans, and coordinating medical services for individuals experiencing homelessness, SMI, SUD, chronic medical conditions and other high utilizers of services. Generally the case load will be 40-50. You will collaborate closely with interdisciplinary teams, including social workers, counselors, and outreach workers, to address the complex needs of our clients. Additionally, you will facilitate access to medical resources, provide health education, and advocate for the wellbeing of our clients within the community. As a Licensed Case manager, you will also assist in reviewing and signing off on assessments and care plans to ensure they meet HP requirements and community standards. Your compassion, clinical expertise, and commitment to serving vulnerable populations will be essential in helping individuals experiencing homelessness access quality healthcare and work towards achieving stability and improved health outcomes. Principal Responsibilities: * Collaborates with ECM Staff, Providers, Managed Care Plans, Housing Navigation Team, and community homeless service providers to offer enhanced care coordination for eligible patients and/or entities, ensuring a seamless experience for the patient and avoiding duplication of services. * Conducts case management services, including intake and assessment (functional, psychosocial, housing, mental health, and substance use). Develops a comprehensive care plan based on the assessment with measurable goals, interventions, and objectives to effectively implement the care plan. Includes subspecialty referrals, regular monitoring of the care plan, and necessary follow-ups. * Connects Members to other social services/support services and provides appropriate referrals for subspecialty care (e.g., ophthalmology, behavioral health, podiatry, nutrition), transportation, food, and housing. Accompanies members to office visits, as needed. * Provides health education as needed based on the patient's requirements and follows up on compliance issues, especially with medication management, blood sugar, blood pressure, etc. * Advocates on behalf of Members with healthcare professionals. * Assist in the review of other LCM’s assessments and care plans to ensure they meet health plan requirements and community standards. All care plans to submitted to the health plan must be signed off by a licensed ECM staff in addition to the unlicensed care manager. * Utilizes motivational interviewing, trauma-informed care, and harm-reduction approaches. * Coordinates with hospital staff on discharge plans. * Monitors treatment adherence, including medication. * Provides health promotion and self-management training. * Collects and enters necessary data for reporting purposes. Completes and submits monthly project activity and other reports as assigned for submission to the funding source. * Participates in agency and community meetings related to the needs of patients and issues related to Case Management diseases. * Attends weekly case conferences with PCP’s clinical supervisor and peers to assist in problem-solving related to clients and ensure the provision of professional guidance and high-quality case management services. * Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors. * Participate in required safety and compliance trainings and apply learned practices in daily work activities. * Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace. * Use equipment, tools, and supplies safely and responsiblyin accordance with organizational and regulatory standards. * Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role. * Participate in JWCH’s customer service training called AIDET on an annual basis. • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions., • Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes. • LVN with at least 2 years of experience in case management and a current California license., • Experience working with individuals who have multiple chronic conditions, frequent ER visits or in-patient admissions, mental illness, substance use disorders, or are experiencing homelessness., • Electronic Health Record experience and data entry skills required., • NextGen experience preferred., • Proficient in utilizing Microsoft Word, Excel, and PowerPoint. Demonstrates excellent communication and customer service skills., • Strong desire to work as part of a multi-disciplinary team with care coordinators, RNs, LCSWs, MSWs, PCPs, and MAs., • Bilingual ability (English/Spanish) strongly preferred., • Reliable transportation,a valid CA Driver’s License, and proof of insurance., • BLS/First Aid training required. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job DescriptionLocation: Skid Row, Downtown Los Angeles, CA Position Purpose: The Peer Support Specialist (PSS) provides recovery-oriented, culturally responsive, and trauma-informed support services to individuals receiving care through JWCH Institute, Inc.’s behavioral health, harm reduction and substance use disorder (SUD) programs. The position is grounded in the principles of mutual respect, empowerment, and shared lived experience, with the goal of supporting individuals in making self-directed choices that promote recovery and wellness. The role is an integral part of the interdisciplinary treatment team and contributes to the development and implementation of person-centered care plans. About the Crocker Care Campus & Harm Reduction Model: The Crocker Care Campus is a patient-centered space designed as a welcoming drop-in site for people who use drugs and those experiencing homelessness. It provides a safe, accessible environment focused on hospitality, community, and comprehensive care. Unlike traditional clinics, Crocker operates with flexibility, prioritizing low-barrier engagement and emphasizing participant-led engagement over standardized structures. Principal Responsibilities: • Establish trusting relationships rooted in mutual respect and shared lived experience with program clients., • Support individuals in identifying personal goals, enhancing quality of life, and removing barriers to recovery., • Use personal lived experience to:, • Share stories of recovery and resilience., • Model self-care, coping strategies, and recovery tools., • Encourage hope, empowerment, and personal agency., • Provide individual and group support, including education, coaching, and navigation of systems of care., • Support development of natural supports and connection to community-based resources., • Co-facilitate peer support or wellness groups and recovery activities., • Participate in Street Medicine or outreach efforts as part of integrated care teams., • Promote self-determination using principles of harm reduction, trauma-informed care, and motivational interviewing., • Collaborate with clinical teams in developing and updating individualized care plans., • Document services in Next-Gen or other designated systems promptly and accurately., • Attend multidisciplinary team meetings, supervision, and required trainings., • Meet outcome expectations outlined in grants, funding sources, or licensing agency requirements., • Maintain client confidentiality and respond appropriately to crises or emergencies., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Participate in JWCH’s customer service training called AIDET on an annual basis., • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions., • Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces, • High school diploma or equivalent required., • Must self-identify as having lived experience with recovery from mental illness and/or substance use disorder, either personally or as a caregiver/family member., • Familiarity with harm reduction, trauma-informed care, strengths-based and participant-centered models., • Understanding of the impacts of trauma, racism, poverty, incarceration, and homelessness on health and wellness., • Proficient in interpersonal, written, and verbal communication., • Comfortable documenting in electronic health record systems (e.g., NextGen). Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job Description Position Purpose: The position is responsible for providing management and oversight for the daily operations of an assigned dental clinic and dental administrative and auxiliary dental teams, to include dental front office receptionists and dental assistants. The Dental Manager works closely with the Lead Dentists, the Regional Dental Manager, and the Chief Dental Officer to ensure delivery of comprehensive quality oral health services to Wesley Health Centers’ patient population and meet operational goals. This position requires the ability to maintain strict professional boundaries with staff members. Must be adept at problem solving and be able to think critically to achieve positive and reasonable solutions to patient grievances and managing team morale. Requires the ability to prioritize projects. Principal Administrative Responsibilities: • Make sure that daily Dental Care Team Huddles are conducted each morning and that the meetings are logged for each Dental Care Team., • Models excellent customer service both internally and externally as a representative of Wesley Health Centers., • Make sure that Dental Staff are following a high level of Customer Service following AIDET principles and special comfort touches. Enforces Telephone scripts and 3 rings rule to answer calls., • Supports and trains Dental Front Office regarding business functions such as receipts, use of Dental Sliding Fee, charges, posting of transactions on EPM, dental coding, daily reconciliation, and deposits., • Make sure ALL STAFF Front and Back are well trained in the use of computers and NextGen modules-EPM, EDR, EHR, • Works with the Lead Dentist to achieve expected levels of productivity (20 scheduled appointments for an 8-hour day/provider OR 22 scheduled appointments for a 10-hour day/provider)., • Full understanding of productive scheduling methods to meet goals while assisting and educating providers to meet their personal goals. Monitors and coordinates appointment schedules and training of Front Office Staff on optimal scheduling for efficiency and productivity., • Make sure New Patients are called and scheduled within 2 weeks., • Monitor patient registration, eligibility verifications and financial screening process of Dental Front Office and suggest improvement of processes to Dental Operations Manager and CDO., • Ensure compliance with HIPAA., • Make sure that Front Office staff is making confirmation calls and following up with no shows, cancellations, referrals, unscheduled treatment plans and recalls., • Monitors the appointment schedules for all dental providers to maximize productivity., • Assist in Back Office Functions as needed if RDA or DA is licensed., • Understands and interprets KEY Performance Indicators and adjusts operational functions accordingly., • Helps to achieve DHSP stated grant goals on unduplicated clients by engaging with onsite primary care providers and HIV Specialists, medical staff and MCC Teams to make sure Oral Screenings of potential clients and internal dental referrals are being made to the dental clinic., • Conducts OUTREACH activities to outside potential referral sources and distributes flyers and Referral Slips. Follows-up with referral sources monthly., • Order monthly Dental Front Office Supplies and obtains approval from CDO., • Helps to motivate, guide and encourage dental team to achieve goals., • Provides leadership to onsite staff and fosters a departmental team atmosphere including the expectation that staff will be asked to cover at other sites as needed., • Continually assesses staffing needs., • Manages Staffing Schedules at assigned clinics monthly to ensure efficiency and smooth clinic workflow and sends schedule to CDO and Dental Operations Manager each month., • Oversee scheduling of clinic personnel and coordinates time-off, vacation requests and approval process under the guidance of the CDO., • Reviews ALL Specialty Referrals for appropriateness and notifies Lead Dentist and CDO of any dental provider issues., • Manages Specialty referrals and Pre-Authorizations for HMOs on a weekly basis. Has Front Office call patients when treatment has been authorized by insurance as well as to follow-up pending treatment for patients after specialty care is completed., • Plans, and creates agenda and facilitates monthly team meetings along with Lead Dentist., • Participates in Quality Improvement activities including PDSAs as assigned by Dental Operations Manager and CDO., • Oversees coordination of facility maintenance as needed, • Maintains and supports the CARE TEAM concept for patient continuity of care, • Supports, directs, and manages administrative and auxiliary dental staff as needed with performance reviews, employee related matters or corrective action plans as needed with the approval of CDO and assistance of HR Staff. Performs Annual Performance Evaluation of Dental Front Office Receptionists. Coaches and mentor Dental Front Office staff and Dental Auxiliaries., • Helps to recruit, train and retain high quality dental staff., • Provide training and development support to ensure all dental administrative and auxiliary staff of assigned clinics, • demonstrate knowledge of business models, operating procedures, and protocols., • Support daily clinic operations, • Respond to clinical and operational concerns timely and effectively, • Ensure that patient grievances are documented as warranted and resolved in a manner satisfactory to the patient in collaboration with Lead Dentist and Clinic Administrator following proper protocols to avoid escalation. Follow through to ensure a satisfactory resolution., • Manages and facilitates the correction of Open Encounters and reports corrections to assigned Biller, • Run the Finalized Report AND the EPM/EHR Pending Charges Report DAILY 30 minutes before the end of each and communicates any issues to the Front Office Staff AND Dental Providers to correct PRIOR to leaving for the day. GOAL is to have ZERO OPEN ENCOUNTERS., • Facilitates Audits and helps to implement any corrective action plans, • Works with Lead Dental Assistant to make sure that all Dental Logs are updated, daily, weekly and monthly., • Make sure that the Dental Front Office provides printed Daily Appointment lists at the end of each day for the next day., • Monitors Daily Dental Clinic Productivity for all Dental Providers on-site and works with Lead Dental Assistant to make sure that Oral Screenings are being performed to fill gaps in the schedule for all Dental Providers., • Works with Clinic Administrators to make sure that Medical Providers and Medical Staff are engaged with the SAME DAY Oral SCREENINGS process and ensure that Dental Screening opportunities are being optimized each day from the medical side. Encourage MEDICAL-DENTAL Integration and establishment of a Dental Home for Patients, • Has intricate knowledge of Denti-Cal covered and non-covered services and limits of services and guides Dental Front Office and Dental providers with regards to Medi-Cal Dental Guidelines as we as all as other programs within the dental clinic such as DHSP/RWP, MHLA or any dental HMOs and/or Dental Commercial Insurances., • Reports to the Chief Dental Officer, the monthly Dental Encounters/Dental Provider, no shows and Same Day Oral Screenings, over-the-counter collections by type (cash, check, credit card), i2i reports including Referrals, Dental Quality Measures, Medical- Dental Integration., • Manages conflicts with Dental Administrative and Auxiliary Staff with the assistance of the Lead Dentist in a positive constructive manner using CONFLICT RESOLUTION tools., • Manages and Reports to CDO and HR any work-related staff injuries following agency protocols with the assistance of the Clinic Administrator and HR Staff., • Utilizes and monitors effectiveness and efficiency of all equipment and supplies used in the delivery of service and reports any deficiencies or needed repairs to the Chief Dental Officer immediately., • Assists with in-service and on-going training of staff, • Builds relationships and fosters a high level of customer service, • Consults with Chief Dental Officer regarding work performance of dental providers and with Dental Operations Manager regarding Dental Assistants, and Dental Front Office Staff., • Conference with the CDO and Dental Operations Manager on dental management issues., • Works closely with the CDO and Dental Operations Manager to focus on continuous program improvement, clinical care, and exceptional service to patients., • Participates in appropriate oral health promotion/ dental disease prevention activities both on and off site as required., • Travels when necessary to meet operational needs., • Responsible for personal compliance with all applicable federal, state, local, clinic rules, regulations, protocols, and procedures including personnel issues, workplace safety, public health and confidentiality., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • High School Diploma, • Business Management coursework, • CPR/BLS Current, • At least 3 years of supervisory experience, • Demonstrated knowledge and success in driving overall clinical operations., • Ability to travel from site to site as needed., • Experience in working with clients and staff from diverse socio-economic, ethnic, and cultural background., • At least 4 years working in a dental office front and/or back Preferred: • FQHC or Community Health Center experience., • Management experience., • Experience with NextGen/EDR preferred., • Bilingual English/Spanish preferred, • DA/RDA preferred *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job DescriptionCardiac Device Technician Location: Long Beach, California 90806 Work Type: Full-Time, On-Site Pay Range: $28.90 - $42.23 per hour (DOE) About This Opportunity Are you passionate about cardiac care and ready to make a meaningful difference in patients' lives? We're seeking a skilled Cardiac Device Technician to join our innovative cardiovascular team in Los Alamitos, California. As our Cardiac Device Technician, you'll provide direct, high-quality care to patients requiring advanced cardiovascular services for arrhythmia management and ventricular assist devices. You'll be the expert behind the analysis, monitoring, and documentation of pacemakers and implantable cardioverter defibrillators (ICDs)—both in-person and through our cutting-edge remote monitoring systems. In this vital role, you'll ensure patients and their families understand their device management while maintaining the highest clinical standards and safety protocols. Be part of a dedicated team that directly improves patients' quality of life through advanced cardiac care. Your Key Responsibilities • Support pacemaker and ICD patient follow-up according to established clinical guidelines to ensure safe, accurate, and efficient care, • Analyze, monitor, and evaluate the function of various pacemaker and defibrillator models both in person and remotely, including management of remote checks, alerts, patient enrollment, and equipment requests, • Perform and interpret intra-cardiac device evaluations across multiple manufacturers, including threshold, sensing, and impedance testing with appropriate safety margins, • Establish and confirm underlying cardiac rhythm prior to device testing and demonstrate proficiency in telemetry and intra-cardiac electrogram interpretation, • Recognize patient symptoms or physiological signs of inappropriate device function or potential malfunction and take appropriate action, • Notify physicians of cardiac rhythms or device readings outside normal parameters in accordance with policy, and accurately document findings in the electronic medical record (EMR), • Collaborate with physicians and clinical staff to review device status, provide detailed analysis, and ensure continuity of patient care, • Troubleshoot pacemaker monitors, resolve equipment or technical issues, and educate patients on monitor use and follow-up procedures, • Maintain compliance with the Code of Business Conduct, company policies, and all applicable laws and regulations, • Participate in continuing education and training to remain current on cardiac device technologies, clinical standards, and regulatory requirements, • Assist with special projects and perform additional duties as assigned by the Clinical Services ManagerWhat You'll BringRequired Qualifications, • High School Diploma or GED, • Minimum 2 years of experience analyzing and reprogramming cardiac pacemakers and ICDs, OR cardiac device technology certification from a recognized training institution, • Basic ECG interpretation and rhythm analysis skills, • Current Basic Life Support (BLS) certification, • Outstanding organizational, analytical, and planning skills, • Exceptional interpersonal and communication skills, both verbal and written, • Ability to collaborate effectively with physicians, clinical staff, and patientsPreferred Qualifications, • Associate degree or higher; Bachelor's degree strongly preferred, • Knowledge of NextGen or similar EHR systems, • Advanced cardiac device certifications or specialized trainingPhysical Requirements, • Ability to work an 8-hour day with prolonged periods of sitting, • Ability to lift up to 15 pounds occasionally, • Ability to manage prolonged periods of telephone communication in a fast-paced, high-call-volume environment This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. This document does not constitute a contract of employment, and employment remains at-will unless otherwise specified. Employees with questions regarding their responsibilities are encouraged to consult their supervisor or Human Resources.

Job DescriptionPosition Purpose: Under the direction of the Dental Manager, the Front Office-Dental Services Patient Representative/ Dental Assistant functions as a Wesley Health Center ambassador by welcoming and attending to the needs of all patients. The Front Office-Dental Services Patient Representative/ Dental Assistant will create a positive front office experience by managing patient expectations, while demonstrating compassion and respect. This position will function as an integrated member of the health care team by assisting in the delivery of patient-focused care while performing varied moderately complex administrative and financial service support functions in a front office setting. The DPSR/DA performs varied, moderately complex administrative and financial service support functions. When applicable, the DPSR/DA assists in the preparation of reimbursement bills, audits, reviews performance with the Dental Manager and/or Clinic Administrator and assists in planning contractual and budgetary compliance. Principal Responsibilities: • Responsible for greeting and verifying the purpose for the patient’s visit in order to determine patient priority., • Verifies and records eligibility and registration, as appropriate for each individual patient into the Electronic Practice Management System., • Responsible for monitoring patient wait times and proactively communicating with patients regarding their status during their visit., • Responsible for scheduling appointments and making sure patients receive referral documentation as needed., • Responsible for telephone management and ensuring that all calls are answered courteously, promptly and any issues resolved as expected., • Ensure clients receive reminder calls promptly to preserve high levels of retention., • Responsible for communicating with the patient care team, which can include but is not limited to the medical assistants, providers and other team members to ensure that the patient experiences a seamless transition between hand-offs and to ensure all patient needs are met., • Maintains modern office practices, procedures and organization, as assigned., • Performs Financial Screenings for Dental Sliding Fee and possible enrollment into County or Government programs., • Responsible for reviewing and preparing necessary patient paperwork such as registration forms and consents in advance of the visit., • Responsible for collection of patient co-pays and payments, as well as daily reconciliation of their collections and enters all transactions on EPM. Gives all payments to Clinic Administrator at the end of each day., • Understands the Dental Broken Appointment Policy and can explain to the patient and enforces the policy with patients who NO SHOW or cancel without notice on a frequent basis., • Closes Front Office-related Open Encounters on a weekly basis and communicates it to the appropriate Biller, • Ensures accurate recordkeeping and computer systems; business accounting and bookkeeping., • Responsible for the collection of patient co-pays and payments, as well as the daily reconciliation of their collections., • Responsible for monitoring waiting rooms and ensures that waiting areas are kept clean., • Provides reports and correspondence using basic business math skills, correct English usage, grammar, spelling and punctuation., • Continuously analyzes a variety of administrative and/or technical problems and makes effective recommendations., • Prepares accurate financial and statistical documents, reports, and correspondence., • Works independently and has the ability to organize, prioritize and coordinate work assignments., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Experience with working with NextGen and/or Dentrix., • High School diploma or GED certificate required., • One year of experience performing financial support duties., • Knowledge of Ryan White Funding for Oral Health Services, • Current California Driver’s License and ability to drive to and from clinic sites, • Prior Dental Billing experience., • Communicates effectively both orally and in writing., • Ability to work with persons from a wide diversity of social, ethnic and economic background., • Ability to work creatively with other health care professionals from a variety of disciplines to achieve maximal results for the clinic’s patient, from a system of integrated primary health care., • Experience working in a dental front office area or front desk., • Bilingual proficiency in English and Spanish. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job DescriptionDescription: Title: Patient Services Representative Base Salary Range: $23.00 per hour - plus benefits FTE: Full-time, Non-Exempt Seeking a skilled and dedicated Patient Services Representative who wants to make a difference in our community. We want to hear from you if you thrive in a fast-paced, caring, and compassionate environment! Our Mission: The Mission of South Central Family Health Center is to improve the quality of life for the diverse Community of inner-city Los Angeles by providing affordable and comprehensive health care and education in a welcoming and multicultural environment. To lead the way in health care in South Los Angeles, as the premier provider and employer of choice offering comprehensive, high-quality, affordable, efficient, and culturally responsive services. General Summary: The Patient Services Representative receives and registers patients, makes/cancels appointments, provides referrals to other departments or services, helps walk-in patients obtain appropriate appointments or services, facilitates patient flow, assists patients in completing required documents, and retrieves and files medical charts. This position provides support to Medical, Dental, and Behavioral Health services. The ideal candidate will have to perform some of the following essential duties • Answers multi-line telephone, ensuring that all calls are channeled to, and responded by the appropriate personnel, • Makes reminder calls to patients regarding scheduled appointments and follow-up medical care, • Conducts intake and outtake of patients, • Schedules patient appointments and enters required information in the computer system in an accurate and timely manner, • Obtains demographic, insurance, and financial information from patient or guarantor., • Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor, and obtaining necessary signatures, • Protects the financial integrity of SCFHC by collecting patient liability, establishing payment arrangements, discussing payment options, and screening for eligibility, • Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes, • Posts payments in the computer system and generates the appropriate patient receipts, • Monitors, reviews and resolves patient account issues on assigned reports, • Communicates in an effective and professional manner with Physicians, ancillary departments, nursing units, office staff, insurance companies, as well as patients and their families., • Daily use of NextGen Electronic Health Record (EHR) system, • High School Diploma or equivalent, • Must have a minimum of 1-2 years or more clinical experience as a PSR, • Bilingual and Bi-literate Spanish/English preferred, • Good written, oral and customer service skills, • Proficient in MS Office Suite, Word, Excel, type 40 wpm, • Ability to handle multiple phone lines, • Multi-task and detail oriented As a team member at South Central Family Health Center, you’ll enjoy competitive wages and generous benefits: • Benefits: Health care, dental, life insurance, • 403 (b) Retirement plan, • Education Reimbursement, • Career development: Entry-level employees have opportunities to work in management, HR or other areas of the company Requirements:

Job Description Position Purpose: The Substance Abuse Counselor will provide individual and group counseling services to unhoused clients residing in the Los Angles General Recuperative Care Center located on the Los Angeles General Medical Center campus, in the city of Los Angeles, California. This position works collaboratively with the social work, case management, medical provider, nursing team and offsite providers to provide quality services to those most in need. The Counselor is responsible for maintaining a high standard of care within the Substance Abuse and Prevention Control (SAPC), Drug Medi-Cal (DMC) program, and State Alcohol and Other Drug Program (ADP) guidelines. The Counselor upholds JWCH’s mission to improve the health and well-being of underserved populations in Los Angeles County Principal Responsibilities: • Collaborate effectively with treatment team members to ensure cohesive care., • Conduct intake assessments, establish problem lists, and maintain accurate documentation in partnership with the program coordinator and other team members., • Deliver high-quality treatment to an assigned caseload., • Facilitate weekly individual counseling sessions and care coordination efforts., • Lead various counseling groups, including Matrix, Seeking Safety, Parenting, Relapse Prevention, Domestic Violence, Anger Management, Helping Women Recover, Women in Recovery, SUD Education, Life Skills, and Co-Dependency., • Provide clients with detailed progress reports upon request., • Utilize the Electronic Health Record system (NextGen and CHAMP) for all client documentation., • Complete documentation within 24 hours of delivering treatment services., • Collaborate with an integrated, multi-disciplinary team that includes the Los Angeles County Probation/Parole Department, the Los Angeles County Department of Health Services, the Los Angeles County Department of Public Health, Department of Health, and other mental and behavioral health professionals., • Remain open to feedback and explore innovative approaches to treatment., • Maintain confidentiality of records in accordance with HIPAA requirements., • Provide immediate support and intervention for clients in crisis, ensuring their safety and connecting them to appropriate resources., • Engage with clients' families to provide education and support, fostering a collaborative approach to recovery., • Assist clients in accessing community resources, including housing, employment, and social services, to support their recovery journey., • Certified Substance Use Disorder or Registered (SUD) Counselor: Must be certified or registered by one of the agencies accredited by the NCCA and recognized by DHCS, which include CADTP and CCAPP; and must adhere to all requirements of the California Code of Regulations, Title 9, Chapter 8, and Title 9., • One year of experience as a drug and alcohol counselor., • Knowledge of and training in trauma-informed treatment and evidence-based treatment for substance abuse., • Experience with Electronic Health Record systems., • Experience administering the ASAM, ASI, and other substance abuse assessment tools., • Ability to obtain an NPI number and C number by the time of hire., • Must have a valid California driver’s license, proof of insurance, and an excellent driving record., • Excellent written, oral, organizational, and documentation skills., • Must be a team player, willing to receive feedback and grow professionally., • Ability to perform multiple tasks while demonstrating the capacity to work within a team structure., • Experience in Outpatient treatment working with minority, low income and disenfranchised populations., • Experience working with co-occurring disorders., • Experience and knowledgeable of Drug Medi-Cal (DMC) and Los Angeles County Substance Abuse Prevention Control (SAPC) system of care. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job Description Position Purpose: Under the direction of the Dental Director, the Dental Front Desk Clerk/Dental Assistant (DFOC/DA) functions as a Wesley Health Center ambassador welcoming and attending to the needs of all patients and creating a positive front office experience by managing patient expectations while demonstrating compassion and respect. Also functions as an integrated member of the health care team by assisting in the delivery of patient-focused care. The DFOC/DA performs varied, moderately complex administrative and financial service support functions. This position exercises independent judgment and procedural knowledge in performing work duties within standard operating procedures. The DFOC/DA prepares and processes various financial documents and transactions for completion, accuracy, and conformance with established policies, regulations, and procedures. This includes composing and preparing correspondence. When applicable, the DFOC/DA assists in the preparation of reimbursement bills, and audits, reviews performance with the Clinic Administrator, and assists in planning contractual and budgetary compliance. The DFOC/DA is tasked with ensuring the accuracy of records and files, including the monitoring and maintenance of various recordkeeping systems. This position is also responsible for assisting the dentist(s) in the direct provision of primary care dental services to patients at the clinic as needed. The Registered Dental Assistant is also responsible for sterilization, preparation, and inventory control of dental instruments, and supplies, and for proper infection control of all areas involving patient care. Principal Responsibilities: • Responsible for greeting and verifying the purpose of the patient’s visit in order to determine patient priority., • Verifies and records eligibility and registration, as appropriate for each individual patient into the Electronic Practice Management System., • Responsible for monitoring patient wait times and proactively communicating with patients regarding their status during their visit., • Responsible for scheduling appointments and making sure patients receive referral documentation as needed., • Responsible for telephone management and ensuring that all calls are answered courteously, and promptly and any issues resolved as expected., • Ensure clients receive reminder calls promptly to preserve high levels of retention., • Responsible for communicating with the patient care team, which can include but is not limited to the medical assistants, providers, and other team members to ensure that the patient experiences a seamless transition between hand-offs and to ensure all patient needs are met., • Maintains modern office practices, procedures, and organization, as assigned., • Ensures accurate recordkeeping and computer systems; business accounting and bookkeeping., • Responsible for the collection of patient co-pays and payments, as well as the daily reconciliation of their collections., • Responsible for monitoring waiting rooms and ensuring that waiting areas are kept clean., • Provides reports and correspondence using basic business math skills, correct English usage, grammar, spelling, and punctuation., • Holds a high level of expertise in County, State, and Federal grants and/or dental billing as appropriate., • Communicates effectively both orally and in writing., • Continuously analyzes a variety of administrative and/or technical problems and makes effective recommendations., • Prepares accurate financial and statistical documents, reports, and correspondence., • Maintains a cooperative working relationship with the public, staff, and management., • Works independently and has the ability to organize, prioritize and coordinate work assignments., • Is sensitive to the needs of diverse cultures and populations including patients impacted by HIV/AIDS., • Other duties as assigned., • Serves as dentist’s chair-side assistant as needed., • Assists patients in resolving minor difficulties, answering their questions and giving directions to patients as authorized by the dentist., • Prepares operation procedures for patient treatment as per Dental Department protocols and the dentist’s directions., • Completion of dental radiographs in accordance with state regulations and law, as well as Dental Department directives and protocols., • Performs independent procedures as delegated by the dentist in accordance with state regulation, law, and Department directives and protocols., • Maintains all Dental Department equipment in accordance with the manufacturer’s directions and Dental Department policy and protocol., • Maintains adequate operation of supplies and compiles a list of individual item shortages for inventory control and ordering purposes., • Maintains a daily list of all scheduled Dental Department patients, monitors patient flow, and assists the dentist(s) in assuring that all patient records and documents are properly and accurately completed and filed., • Receives and places necessary telephone calls consistent with professional matters, clinic business, and patient care of the Dental Department., • Insures the sterility of all reusable dental instruments and equipment in accordance with Dental Department directives and protocols., • Insures the proper disposal of all contaminated or potentially contaminated materials in accordance with Dental Department directives, clinic policy, as well as state and federal regulations., • Participates in appropriate health promotion/disease prevention activities, both on-site and off-site as required., • Participate in JWCH’s customer service training called AIDET on an annual basis., • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions., • Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes, • Maintains Dental Department compliance, relative to Infection Exposure Control, safety, and HIPPA as required by local, State, and Federal guidelines, Dental Department directives and protocols, and clinic policies and procedures. Skills and Abilities: • Effective written and oral communication., • Comprehensive knowledge of dental assisting techniques and procedures for all phases of specialty and general dentistry., • Knowledge of modern dental materials, their storage, handling and applications., • Ability to work with persons from a wide diversity of social, ethnic and economic background., • Ability to work creatively with other health care professionals from a variety of disciplines to achieve maximal results for the clinic’s patient, from a system of integrated primary health care., • Prolonged sitting or standing may be required. Those physical movements and the degree of mobility, manual dexterity and hand-eye coordination normally associated with dental assisting in specialty and general practice dentistry will be performed on a repetitive basis., • May require travel to sites/program and special functions., • Frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations, radiation, and other conditions common to a clinical environment may routinely be encountered., • OSHA Blood Borne Pathogen Exposure Classification - Category I., • Utilizes appropriate Infection Control protocols., • May be exposed to low-level radiation., • High School diploma or GED certificate required., • Completion of an accredited course in dental assisting., • X-Ray, infection control, and current CPR and First Aid certificates required., • Bilingual: English /Spanish is required Requirements: • Two years’ experience working in a dental front office area or front desk., • Two years’ experience working with HIV-positive clients., • One year of working with Ryan White grants, • Bilingual proficiency in English and Spanish., • Certification as a Registered Dental Assistant or Dental Assistant, • Experience with working with preferably NextGen and/ or Dentrix., • One year of experience performing financial support duties, • Dental Billing with two years of experience. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job Description JOB OVERVIEW We are seeking a detail-oriented and compassionate Medical Receptionist to join our oncology/hematology healthcare team. The ideal candidate will be responsible for providing exceptional patient service. The role requires proficiency in various medical administrative tasks, including scheduling appointments, handling patient inquiries, and maintaining accurate medical records. A strong understanding of medical terminology is essential to ensure compliance with healthcare regulations. RESPONSIBILITIES • Schedule and confirm patient appointments using Nextgen Enterprise (EHR)., • Handle incoming calls on multi-line phone system, addressing inquiries with professionalism and courtesy., • Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and security of sensitive information., • Assist with the intake process by collecting necessary information from patients., • Provide clerical support including filing, typing, and managing health information., • Utilize computer skills effectively to manage electronic health records (EHR) and other office software applications, such as Microsoft Office. REQUIREMENTS • High School Diploma, • 2-3 years of proven experience as a Medical Receptionist or in a similar role within a medical office or clinic setting., • Familiarity with medical terminology., • Bilingual (Spanish) candidates are highly desirable to enhance patient communication., • Excellent organizational skills with attention to detail in documentation review and record keeping., • Ability to manage multiple tasks efficiently in a fast-paced environment while maintaining professionalism., • Knowledge of health insurance policies., • Monday through Thursday, up to 10 hours per day, • No weekend shifts; extended weekday hours for work/life balance Company DescriptionEstablished, three physicians medical office specializing in oncology care, servicing the greater San Gabriel Valley.Established, three physicians medical office specializing in oncology care, servicing the greater San Gabriel Valley.

Job Description Notice: This position reports to the Call Center Department located at the Corporate Office in Commerce, CA. This position does NOT work remotely. Position Purpose: Under the general supervision of the Nurse Manager, the Triage Nurse is responsible for patient triage via the nurse phone line and Call Center agents, in collaboration with Clinic Administrators, providers, and other departments. The Triage Nurse provides quality patient care in compliance with local, state, and federal regulations, as well as accreditation standards. Principal Responsibilities: • Responds to triage calls on the nurse phone line, assessing patient needs and providing appropriate guidance., • Manages inquiries on the pharmacy phone line, ensuring timely and accurate responses., • Conducts patient assessments over the phone, directing them to emergency rooms (ERs), urgent care centers, home care advice, or scheduling physician appointments as needed., • Determines urgency based on a telephone assessment and the patient’s medical history in the electronic medical record (EMR)., • Utilizes clinical decision-making tools, including algorithms that replicate physician logic, to guide scheduling decisions., • Escalates high-risk cases involving symptoms such as chest pain, abdominal pain, or severe headaches, ensuring immediate ER referral or ambulance coordination., • Provides home care guidance to patients who do not require emergency services., • Maintains thorough documentation of consultations and treatments in the NextGen Electronic Health Record system., • Coordinates appointments for non-emergency patients and consults with physicians as necessary., • Acts as a resource for patient inquiries when designated as "Ask a Nurse," addressing routine questions such as vaccination schedules., • Serves as a clinical resource and role model for nursing staff, promoting best practices., • Manages workload effectively, prioritizing tasks and completing them promptly., • Assists with medical chart reviews and compiles data for audits and reports., • Supports policy development, collaborating with the Managing Nurse to establish nursing protocols and procedures., • Ensures clear, concise, and accurate triage documentation., • Provides patient education, offering guidance on self-care and medical conditions., • Communicates professionally with staff, consultants, patients, families, and the community., • Resolves conflicts proactively, improving patient satisfaction through timely responses., • Participates in team meetings, training sessions, and planning discussions as needed., • Licensed by the State of California as a Registered Nurse., • Current BLS certification from the American Heart Association or the American Red Cross., • Bilingual (English/Spanish) is required., • At least one year of experience in an ambulatory care setting., • Experience working with patients and staff from diverse socioeconomic, ethnic, and cultural backgrounds., • Excellent verbal and written communication skills, including strong organizational, detail-oriented, and interpersonal skills., • Proficiency in computer skills and word processing. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer. Notice: This position does NOT work remotely.

Job DescriptionCardiovascular Technician Location: Laguna Hills, California 92626 Employment Type: Full-Time, On-Site Pay Range: $25.40 - $28.00 per hour About This Opportunity Are you passionate about delivering exceptional patient care in a dynamic healthcare environment? Join our cardiology team as a Cardiovascular Technician and make a direct impact on patient outcomes. In this role, you'll perform critical diagnostic cardiac procedures, working alongside physicians and healthcare professionals to provide accurate, high-quality testing that helps patients understand and manage their cardiovascular health. If you're detail-oriented, compassionate, and committed to clinical excellence, we'd love to hear from you. Key Responsibilities • Perform diagnostic cardiac procedures including stress testing, nuclear stress testing, stress echocardiograms, and electrocardiograms with precision and adherence to clinical protocols, • Prioritize and organize workflow to meet clinical needs and ensure timely completion of patient exams, • Triage patients appropriately based on acuity level and follow established procedures for patient identification and safety, • Review exam orders and clinical indications to ensure appropriateness and gather pertinent patient history, • Prepare accurate exam worksheets and templates consistent with department protocols for physician interpretation, • Perform data entry and clerical procedures to ensure completed exams are properly recorded in our EHR system (NextGen), • Maintain compliance with all clinical policies, procedures, and safety protocols, • Support the orientation and cross-training of new employees and students, including proctoring as needed, • Contribute to a collaborative team environment focused on patient care excellenceRequired Qualifications, • High School Diploma or GED, • Current BLS (Basic Life Support) certification, • Knowledge of cardiac anatomy and physiology, • Understanding of safety practices and emergency protocols, • Ability to work in a fast-paced clinical environment while maintaining attention to detail, • Strong communication and interpersonal skills, • Proficiency with electronic health records and data entry systemsPreferred Qualifications, • Cardiovascular Technician (CVT) certification or eligibility, • EKG interpretation and arrhythmia recognition skills, • Graduate of an accredited ultrasound program (CAAHEP-approved or CMA-approved), • Prior experience in a cardiology or diagnostic imaging department, • Sit, stand, walk, reach, and move throughout the workday, • Perform fine motor movements including wrist movement and grasping, • Communicate clearly through talking and listening, • Occasionally bend, climb, kneel, or reach overhead, • Lift, push, or pull up to 25 pounds regularly This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. This document does not constitute a contract of employment, and employment remains at-will unless otherwise specified. Employees with questions regarding their responsibilities are encouraged to consult their supervisor or Human Resources.

Job DescriptionDescription: OUR MISSION Wellness Equity Alliance (WEA) is a novel national public health organization comprised of a multidisciplinary team of population and public health experts with backgrounds in infectious disease, public health, emergency medicine, primary care, cardiology, pediatrics, psychiatry, community health work (CHW), nursing and advanced practice pharmacy. We work nearly exclusively with underrepresented communities, fundamentally addressing health-care disparities and the social determinants of health (SDoH) that have been amplified during the COVID-19 pandemic, prioritizing the following: • People experiencing homelessness, • Indigenous communities, • Immigrant communities, • Rural communities, • BIPoC communities, • LGBTQIA+ communities Purpose of the Position The Revenue Cycle Management (RCM) Analyst plays a critical role in optimizing the financial performance of the organization by analyzing revenue cycle data, identifying trends, reducing claim denials, and supporting timely and accurate reimbursement. This role monitors the full revenue cycle—from patient registration through final payment—to improve cash flow, operational efficiency, and regulatory compliance. The RCM Analyst partners closely with billing, clinical, finance, and operational teams to identify issues, recommend improvements, and support data-driven decision-making across revenue cycle functions. Key Responsibilities Data Analysis & Reporting • Analyze billing, claims, and payment data to identify trends, risks, and opportunities for revenue optimization., • Develop and maintain reports and dashboards to track key revenue cycle performance indicators (e.g., denial rates, days in A/R, clean claim rates)., • Provide actionable insights and recommendations to revenue cycle leadership and cross-functional teams.Claims & Denial Management, • Review, audit, and analyze denied or rejected insurance claims to identify root causes., • Partner with billing teams to correct errors, resubmit claims, and prevent recurring issues., • Track denial trends and support strategies to reduce future denials.Process Improvement, • Identify workflow inefficiencies or bottlenecks across front-end and back-end revenue cycle processes., • Support the development and implementation of process improvements to enhance efficiency, accuracy, and reimbursement timelines., • Assist with documentation of workflows, policies, and standard operating procedures.Compliance & Quality Assurance, • Ensure adherence to HIPAA, CMS, payer-specific requirements, and other applicable regulations., • Support internal audits and compliance reviews related to billing and revenue cycle operations., • Monitor data accuracy and integrity across revenue cycle systems.Workflow Coordination & Collaboration, • Collaborate with front-end teams (registration, eligibility, authorization) and back-end teams (billing, coding, collections)., • Serve as a liaison between departments to resolve revenue-impacting issues., • Support training efforts by sharing insights and best practices related to revenue cycle performance.Essential Skills and Qualifications, • Strong analytical and problem-solving skills with high attention to detail., • Ability to interpret complex data sets and translate findings into clear recommendations., • Knowledge of medical billing and coding concepts (ICD-10, CPT, HCPCS)., • Proficiency in Microsoft Excel (pivot tables, formulas, data analysis)., • Experience working with Electronic Health Record (EHR) and billing systems (e.g., Epic, Athena, NextGen, Cerner, or similar)., • Strong written and verbal communication skills., • Bachelor’s degree in Business, Finance, Health Administration, Information Systems, or a related field (preferred)., • Minimum of 3+ years of experience in healthcare billing, revenue cycle, finance, or health information systems., • Experience with revenue cycle analytics, reporting tools, or business intelligence platforms., • Familiarity with payer contracts, reimbursement methodologies, and value-based care models., • Experience working in multi-site or multi-state healthcare organizations., • Certification in medical billing, coding, or revenue cycle management (e.g., CPB, CPC, CRCR) is a plus.