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Job Description Krabot LLC has been a recognized leader across the Kratom space since 2016. We’ve built our reputation on strong core values and a culture of bottom-up leadership—empowering every team member to take initiative, grow, and lead with purpose. We’re looking for a driven and versatile professional to join our team in a dual-role position combining Human Resource Management and Account Management. If you're someone who thrives in both people operations and client-facing environments, this is a unique opportunity to make a meaningful impact across internal teams and external relationships. As the Human Resource & Account Manager, you will play a key role in both the internal and external success of Krabot. Internally, you will oversee HR operations—payroll, compliance, employee relations, and culture. Externally, you will serve as the primary point of contact for key clients—managing relationships, ensuring satisfaction, and supporting account growth. Key Responsibilities: Human Resources Functions: • Manage accurate and up-to-date HR documentation, personnel files, and organizational charts, • Oversee onboarding, offboarding, and employee lifecycle processes, • Process weekly payroll in ADP and ensure compliance with wage and hour laws, • Administer benefits enrollment, changes, and terminations; coordinate with brokers/carriers, • Handle LOA requests, workers’ comp claims, and compliance documentation, • Track performance reviews, certifications, and employee training, • Support safety program reporting and internal HR audits, • Foster a positive work culture aligned with Krabot’s core values, • Build and maintain strong, long-term client relationships, • Serve as the main point of contact for assigned accounts, • Understand client goals, purchase history and provide proactive support and tailored solutions, • Coordinate with internal teams to deliver outstanding service and timely deliverables, • Manage client communication, expectations, and issue resolution, • Monitor account performance, provide reports, and identify growth opportunities, • 5+ years of combined HR and/or Account Management experience, • Strong knowledge of payroll, HR compliance, and California labor laws, • Experience with ADP or similar payroll software preferred, • Proven client relationship management experience, • Excellent organizational, communication, and multitasking skills, • Strong attention to detail and a problem-solving mindset, • Proficiency in Microsoft Office Suite and CRM tools, • Competitive salary based on experience, • Full benefits package for full-time employees, including:, • Medical Insurance, • 401(k) Retirement Plan, • Paid Vacation and Sick Time

Job Description Qualifications: • Quick learner and team player, • Effective written and verbal communication skills, • Organized and comfortable with multitasking, • Proficient in MS Office (ie: Word, Excel, Outlook), • Tech-savvy; able to quickly learn marketing tools (social media, CRM, ERP), • Ability to work independently or as part of a team, • Accountability and commitment to generating results, • Automotive or power sports industry knowledge strongly preferred, • Customer service or sales support experience is a plus Key Responsibilities: Customer Service & Sales Support: • Respond to customer inquiries via email, phone, and social media DMs, • Support dealers and customers with orders, shipping ETAs, availability, and product details, • Process orders, manage accounts, and perform data entry, • Provide basic technical support (training provided), • Troubleshoot issues, escalate issues, and handle warranty claims, • Have a basic understanding of Automotive or Powersport Industries / mechanically inclined Marketing & Administrative Support: · Create, schedule, and manage social media content and engagement · Communicate with sponsored drivers, influencers, and partners · Maintain website content, including products, descriptions, and banners · Perform reporting, data entry, and general administrative tasks · Support promotions, campaigns, and special projects as assigned Additional Requirements: • Full-time, on-site position in Norco, CA, • Flexibility for travel and occasional overtime, • Ability to work in a fast-paced environment What We Offer: • Medical, Dental, Vision, Retirement, Paid Time Off, • A collaborative, passionate team culture, • Opportunities to expand your skills and advance within the company How to Apply: Please submit your resume and a brief cover letter detailing your experience and interest in the role to with the subject line: “Customer Service Application – Group-A 2026.” Company DescriptionGroup-A Engineering (est. 1995) specializes in designing performance parts for the Automotive, Motorcycle, and Powersports industries. Our brands include Skunk2 Racing, Kraftwerks Performance, Grams Performance, and Project Red Dog. We are seeking a motivated, detail-oriented Sales, Marketing & Customer Service Administrative Assistant to join our growing team. This role is ideal for someone who enjoys wearing multiple hats, communicating with customers and partners, and thrives in a fast-paced automotive environment.Group-A Engineering (est. 1995) specializes in designing performance parts for the Automotive, Motorcycle, and Powersports industries. Our brands include Skunk2 Racing, Kraftwerks Performance, Grams Performance, and Project Red Dog.\nWe are seeking a motivated, detail-oriented Sales, Marketing & Customer Service Administrative Assistant to join our growing team. This role is ideal for someone who enjoys wearing multiple hats, communicating with customers and partners, and thrives in a fast-paced automotive environment.

Job Description Essential Responsibilities include, and are not limited to: · Answering multiple phone lines. · Prepare agendas, materials and emails for upcoming meetings and/or presentations. · Handle any requests issued by Athena staff as required. · Perform administrative and office support activities. · Run errands including going to the, post office, Fedex offices etc. · Scan invoices into Accounting system. · Prepare & Mail out Fed Ex Packages, UPS, USPS, and Certified outgoing mail. · Prepare and draft confidential correspondence, memos, and contracts. · Prioritize and manage multiple projects and follow through on issues in a timely manner. · Arrange meetings and appointments and provide reminders. · Collect and monitor data and information and support/maintain agency database management systems. · Collect and track insurance documents. · Draft vendor service and maintenance contracts. · Call vendors regarding past due bills. · Assist Property Managers and Assistant Property Managers with miscellaneous administrative tasks. Knowledge, Skills, and Experience Education and/or Experience: · 1-5 years experience in a similar role. · Strong computer skills a must (MS Office Suite). · Excellent verbal and written communication. · Ability to handle multiple tasks with strong organizational skills; · Detail oriented with independent work ethic. · Property Management experience a plus. This Job Is Ideal for Someone Who Is: • Dependable -- more reliable than spontaneous, • People-oriented -- enjoys interacting with people and working on group projects, • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction, • Detail-oriented -- would rather focus on the details of work than the bigger picture, • Achievement-oriented -- enjoys taking on challenges, even if they might fail, • Autonomous/Independent -- enjoys working with little direction

Job Description AR Specialist Job Summary Pacific Electric has an immediate opening for a full-time Accounts Receivable Specialist with SAP experience. This position requires an enthusiastic quick learner, a problem solver, with strong math and reconciliation skills, and a positive attitude. The AR Specialist will also be working directly with the Controller to ensure all tasks are performed in a timely manner and within the parameters of the procedures set in place. Job Type: Full-time Work Location: In person: Ability to commute/relocate: Corona, CA. NO remote work Education: • Bachelor's (Required) Experience: • Accounting: 2 years (Required) Language: • English (Required) Duties and Responsibilities: New Customer Set-Up: • Creating new accounts and profiles for new customers, gathering essential information and ensuring a smooth onboarding experience to foster a positive relationship and long-term loyalty., • Process credit applications and verifying credit information from applicants to help determine credit worthiness., • Consult with the Controller or other appropriate personnel. Invoicing and Payment Processing: • Generate and issuing invoices to customers in a timely manner., • Monitoring and recording incoming payments to customer accounts accurately., • Verify the accuracy of billing data and resolve discrepancies as needed., • Work with customer service to resolve discrepancies as they arise. Collection and Follow-up: • Following up with customers on outstanding payments., • Ensure timely payment of outstanding receivables to improve cash flow., • Handling customer inquiries regarding invoices and payments., • Resolving billing and payment disputes., • Negotiate payment plans and terms with clients as necessary. Record Keeping and Reconciliation: • Maintain accurate accounts receivable records., • Reconcile accounts receivable ledger with the general ledger., • Preparing and distributing accounts receivable reports. Assist in Financial Recordkeeping: • Assisting with month-end closing activities related to accounts receivable. Ad Hoc Tasks • Provide assistance on special projects and tasks as directed by the Controller. Required Qualifications • Solid understanding of basic accounting principles, fair credit practices and collection regulations., • A high degree of accuracy and attention to detail, • Strong customer service skills with the ability to negotiate as needed, • Ability to calculate and manage accounting figures, • Basic understanding of accounting principles with proven ability to calculate, post and manage accounting figures and financial records., • At least two years of experience in accounting.Preferred Qualifications, • Bachelor’s degree in finance, accounting, business, or related field., • Minimum 2 years working experience as Accounts Receivable Clerk, or accountant, • Strongly prefer construction or manufacturing experience.Company Benefits, • Medical, dental, vision, life, AD&D (100% company paid for employee), • Two 401K retirement benefit options., • Company donation match program., • Anniversary program, • Employee referral program, • Educational Assistance program, • Vacation, sick, paid Holidays, floater day

Job Description Pay: $24.00 per hour Job description: Job Summary Beta-Care Support Solutions provides tailored support services for individuals with intellectual and developmental disabilities who are part of the Inland Regional Center network. Our focus is on delivering individualized, compassionate care that promotes dignity, respect, and the well-being of both clients and staff. We strive to foster a progressive, inclusive workplace where each person is valued and empowered. Workplace Culture • Modern, professional office environment, • Flexible and comfortable dress policy, • Supportive, relaxed atmosphere, • Commitment to both employee and client safety Responsibilities • Welcome guests, clients, and callers with a friendly, professional demeanor, • Provide administrative and clerical support, including document preparation, • Maintain accurate and up-to-date records using Microsoft Office and Google Workspace tools, • Schedule appointments and coordinate calendars for staff, • Conduct and organize intake assessments, • Provide a range of administrative support functions, • Directly serve assigned individuals, • Respond to unexpected staff absences by either covering shifts or arranging replacements Skills • Bachelor’s degree in human services required, or an Associate Degree in Human Services with at least two years of relevant experience., • Strong proficiency in Microsoft Word, Excel, and Google Workspace., • Ability to work both independent and collaboratively in a team setting, • Outstanding phone communication and professional interaction abilities, • Clear, courteous, and effective verbal communication, • Advanced organizational skills, • Excellent time management and prioritization, • Proficiency with clerical functions such as filing, data entry, digital scheduling and calendar systems, • Prior experience in social services, human services preferred. Ideal Candidate Attributes • Flexible and adaptable approach to work, • Strong problem-solving skills, • Detail-oriented and professional mindset, • Willingness to respond to evolving workplace needs Job Type: Full-time Benefits: • 401(k), • Paid time off Education: • Associate or Bachelors in Human Services (Preferred) Language: • Corona, CA (Preferred) Work Location: In person Benefits: • 401(k) Security clearance: • Confidential (Required)

Nightingale's List is seeking a Social Work Correctional Licensed Clinical Social Worker for a travel job in Norco, California. Job Description & Requirements • Specialty: Licensed Clinical Social Worker, • Discipline: Social Work, • Duration: 24 weeks, • 40 hours per week, • Shift: 8 hours Qualifications: • Must hold a current LCSW certification valid in California., • A minimum of 12 continuous months of similar experience within the last 3 years. Internship experience does not apply., • Proficiency in English, both oral and written, is mandatory for effective communication and patient care. Responsibilities: • Deliver mental health services under the guidance of the Senior Psychologist or Supervising Psychiatric Social Worker., • Evaluate, diagnose, and manage psychiatric disorders, ensuring the formulation of effective treatment plans., • Participate in crisis interventions, group psychotherapy, and face-to-face interviews, potentially at cell fronts., • Document all care provided, including participation in Interdisciplinary Treatment Team (IOTT) meetings., • Perform mental status exams and review pertinent documents to aid in diagnosis., • Facilitate patient transitions within the institution and assist with their pre-release, ensuring their connection to external mental health programs., • Maintain safety and security, ensuring proper conduct of inmates to prevent any harm., • Comprehend and adhere to CA and CDCR laws, regulations, policies, and procedures. Nightingale's List Job ID #ZR_505_JOBT. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. About Nightingale's List Nightingale's List is a premier healthcare staffing agency based in California, offering diverse job opportunities across America. From travel and per diem to contract and long-term roles, we cater to the unique needs of our healthcare professionals. Founded by a Registered Nurse, we deeply understand our staff's aspirations and challenges. At Nightingale's List, we go beyond providing jobs - we foster rewarding healthcare careers with comprehensive support and growth opportunities. Benefits • Dental benefits, • Vision benefits, • Weekly pay

Administrative Assistant (Remote Position). We are seeking a dependable and well-organized Remote Administrative Assistant to support daily tasks, scheduling, communication, and general administrative operations.

Position: Director of Child and Youth Development Classification: Full-Time – Exempt Location: CYD Shared space - Corona & Eastville sites Reports to: Executive Director of Child and Youth Development Job Description Summary: Under the direction of the Executive Director, the Director of Child and Youth Development is responsible for the overall performance and efficiencies of the following departments within the CYD Department: The Food and Nutrition Program, All Title 22 sites, and the Transportation Department. Qualifications • Bachelor's degree (or equivalent) in human services, nonprofit management, business, or social services., • Title 22 Supervisor Qualifications, • Strong business operations background., • Demonstrated ability to work cross functionally., • Proven communication skills, to include both written and verbal communications, as well as demonstrated platform and public speaking ability., • Branch or Multi-Team Leader Certification required or must be obtained within a maximum of three years or as agreed upon by upper management., • Minimum 6+ years of progressive management experience with sustained operational growth preferably within a nonprofit agency., • Program Director certification preferred. Essential Functions • Oversees and manages all aspects of the Transportation Dept. including van runs, staffing, problem resolution, and more, the CACFP grant and full program and other food grant programming, the Nutrition Department, staff recruitment and development within those departments, as well as ensuring compliance with California State Licensing and Title 5/Title 22 regulations and full compliance with State Grants., • Represents and promotes the organization within assigned service area. Maintains positive working relationships with organizations, businesses, and governmental entities to support and grow programs., • Assists in the development and management of the CYD budget in order to meet or exceed budget targets., • Provides direction and leadership for fundraising activities of the association as assigned. Is accountable for achieving assigned support goals., • Provides leadership and support to directors and supervisors to ensure financial and operational targets are met. Assists in the oversite of any facility construction/renovation and expansion projections as assigned., • Works collaboratively with members of the management team to develop short-term and long-term strategies, and a multifunctional plan of work across all locations., • Continually reviews and evaluates key performance measures to ensure continuous improvement across all areas of operations; assists in the development of corrective action plans and strategies as needed., • Supports the implementation of Association-wide initiatives to attract, recruit, and retain members and participants by fostering a climate of innovation to develop member/participant focused programs that support the overall organization's mission, goals and strategies., • Supervise the hiring, training, development and supervision of assigned staff members. Ensures certifications and licensing requirements are always current within assigned areas of responsibility., • In alignment with the overall strategic plan, develops long and short-range plans for the expansion of programs and services within the Association., • Provides high-level oversite to include volunteer management and development, community relations, communications, and marketing., • All other duties as assigned Physical Requirements: • Ability to sit, walk and stand for extended periods, • Ability to bend, lean and stretch, • Fine manipulation and simple power grasping ability required, • Ability to lift up to 35 pounds, • Ability to drive and must have reliable transportation for business purposes HR Pals acknowledges that equal opportunity for all persons is a fundamental human value. Each employee and applicant will be considered on the basis of individual ability and merit, without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, pregnancy, national origin, marital status, physical disability, mental disability, medical condition, genetic information, protected military or veteran status, or any other characteristics. For more job opportunities, follow us at ___.

Compensation is negotiable and based on experience.Flexible hours and work benefits.Takes client calls and communicates to our chauffeurs.Assures scheduled trips are complete and checked for accuracy.Monitors radio, telephones and on-road provision of service for quality.Scheduling and routing vehic

Universe - Jurupa Valley, CA 91752.ACT Fulfillment is looking for a motivated, self-starter to join a growing team.A valuable partnership with Leadership and Operations for safety initiatives is what we are looking for at our Employee Stock Ownership Plan (ESOP) company.We have three facilities cove

For further information, please review the Know Your Rights notice from the Department of Labor.

H&R Block Seasonal Client Service Professional/Receptionist.At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe in a high performing, connected culture, wh

Monitor routes and schedules to optimize resource allocation and ensure timely service.

D1 Training is an athletic-based group training facility for adults and youth athletes ages 7 and up with a mission of providing the best fitness philosophy and facility to its athletes, empowering them to improve themselves by efficiently and consistently reaching their fitness goals. At D1, our promise to our athletes is: "You pick the goal, and we help you get there." D1 Coaches are the catalysts for our fulfillment of that promise. D1 Coaches implement and instill the D1 training philosophy into every workout. They exhibit the ability to adapt and customize programs in the workouts, to tailor them to each athlete. They take a personal stake in the lives of our athletes, maintaining regular contact and monitoring their individual progress toward their goals. D1 Coaches are a part of the best training environment in the industry and are integral to the success of D1 as it continues its rapid growth. As a Front Desk Representative at D1 Training, you will be the first point of contact for clients and visitors, ensuring a positive and welcoming experience. This position involves handling inquiries, managing scheduling, and providing administrative support to facilitate the smooth operation of the training facility. Essential Duties and Responsibilities include the following: Customer Service: • Greet clients and visitors in a friendly and professional manner., • Provide information about D1 Training programs, schedules, and services., • Manage client appointments, class schedules, and check-in procedures., • Ensure accurate and efficient registration and check-in processes., • Answer phone calls and respond to emails in a timely and professional manner., • Assist in administrative tasks, including data entry, filing, and maintaining client records., • Maintain the cleanliness and organization of the front desk area., • Process client payments, memberships, and retail transactions accurately., • Build positive relationships with clients by providing excellent customer service., • High school diploma, Bachelor's degree preferred., • Previous experience in a customer service or front desk role (fitness industry experience is a plus)., • Excellent communication and interpersonal skills., • Strong organizational and multitasking abilities., • Familiarity with scheduling software and point-of-sale systems., • Positive and welcoming attitude with a commitment to providing exceptional service.

In the position of A/P Clerk, you will be responsible for researching discrepancies for resolution.Support with other internal departments and global vendors.Accountable for details of their assigned vendor accounts, reconciling statements and processing payment to ensure invoices are being paid tim

Staffmark - JobID: 1975387 [Warehouse Associate / Freight Handler] As a Shipping and Receiving Associate at Staffmark, you'll: Manage the receiving of truck deliveries and packages; Handle packages from small envelopes to large boxes; Operate carts, dollies, hand trucks and other moving equipment to

RIVERSIDE DRIVE, BLDG A [Warehouse Associate / Freight Handler] As a RTV Clerk at Costco, you'll: Check damaged, deleted, and defective goods to Return-to-Vendor inventory in the computer; Obtain vendor return authorization for items; Process shipments to vendors.

RIVERSIDE DRIVE, BLDG A [Retail Associate / Team Member] As a Receiving Clerk at Costco, you'll: Count and document delivered merchandise; Key received goods to computer; Perform cycle counts; Reconcile inventory discrepancies.

Grocery Clerk will maintain stocking and rotation of merchandise in the grocery area and to perform other functions as required. To view the applicant notice about your personal information click the link below. For further information, please review the Know Your Rights notice from the Department o

Mercor is recruiting Judicial Law Clerks to work on a research project **for one of the world’s top AI companies. This project involves using your professional experience to design questions related to your occupation as a Judicial Law Clerk.

Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility.

We are seeking a highly organized, proactive, and dependable Remote Executive Personal Assistant to support daily administrative and personal coordination tasks for a senior executive. Coordinate personal or household-related scheduling (as authorized).

This project involves using your professional experience to design questions related to your occupation as a Insurance Claims and Policy Processing Clerks. Mercor is recruiting Insurance Claims and Policy Processing Clerks to work on a research project **for one of the world’s top AI companies

Nightingale's List is seeking a Social Work Correctional Licensed Clinical Social Worker for a travel job in Norco, California.Job Description & Requirements.Licensed Clinical Social Worker.Join our dedicated team at this Correctional Facility as a Licensed Clinical Social Worker (LCSW).This role is

Medical, dental & vision / 401k match / PTO - As a Billing Coordinator at AVI-SPL, you will: Collaborate with project accountants to receive and manage financial workflow tasks; Identify, validate, and submit accurate billing requests in accordance with contract terms; Collect and verify all necessa

Accounting & Finance Support / Remote] - Anywhere in U.

Medical, dental & vision / 401k match / PTO - As a Billing & Collection Specialist at Avesis, you will: Generate accurate and timely invoices for clients both utilizing the system and manual inputs; Review and monitor customer accounts for outstanding balances and overdue payments; Identify delinque

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Billing Coordinator at Valenz Health, you will: Prepare and issue accurate and timely invoices for services rendered, ensuring compliance with contractual terms, correct pricing, applied discounts, and quantities; Maintain detailed

Accounting Assistant / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k match / PTO - As an Accounts Payable Specialist, you will: Manage and process all invoices and payments accurately and in a timely manner; Review and verify invoices and purchase orders for accuracy and

Collections / Billing / Remote] - Anywhere in U.Competitive pay - As an Accounts Receivable Specialist at Ovation Healthcare, you will: Manage and reconcile customer accounts to ensure timely and accurate payments; Provide exceptional customer service by responding to inquiries and resolving billing

El Super - JobID: 27459 [Restaurant Associate / Team Member] As a Restaurant Clerk at El Super, you'll: Be one of the key contact points for the customer service experience; Assist with the preparation of El Super grilled and hot food items; Follow precise Company standards for preparation and prese

Accounts Receivable / Remote] - Anywhere in U.Up to $70K per year / Medical, dental & vision / 401k match / PTO / WFH stipend - As an Accounts Payable Specialist at HappyCo, you will: Process vendor invoices with accuracy and timeliness while maintaining clean, complete documentation; Own vendor onb

Competitive pay / Benefits - As an Accounts Receivable Specialist at Ensemble Health Partners, you will: Examine denied and other non-paid claims to determine the reason for discrepancies; Communicate directly with payers to follow up on outstanding claims, file technical and clinical appeals, resol

Partner with hiring managers to understand staffing needs and develop tailored recruiting strategies.

California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.

Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.

California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.

California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.

California applicants: Please review the Costco Applicant Privacy Notice.The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist.Position summary: Responsible for scheduling deliveries to the Costco warehouses.Conveys pertinent information to drive

Business Office Manager with all business office functions and ensuring policy and procedure compliance in all areas. Assist with the management of the business office, including but not limited to, supervising, organizing, evaluating, and monitoring business office operations and staff responsible

As a sales associate you will act as the point of contact for customers.

We're the risk-takers, the trailblazers, the game-changers.We're not perfect, and we don't pretend to be.We're raw, unfiltered, and a bit unconventional.But our drive is unrivaled, just like our athletes.The power is in your hands to define what success looks like and where you want to take your car

Licensed Nursing Home Administrator. Minimum 1 - 2 years of previous experience as a Licensed Skilled Nursing Facility Administrator. Has a valid Administrator's license issued by the State's governing Board.

Master degree preferred, Bachelor degree in social work, psychology or human development required.

We Empower the Fighting Spirit in You!.We are seeking a highly experienced Administrative / Executive Assistant to provide comprehensive administrative support to senior leadership.This role requires an exceptionally organized, professional, and proactive individual who thrives in a fast-paced envir

California applicants: Please review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.

No experience requited, hiring immediately, appy now.Excellent benefits such as health, dental, and vision insurance.Paid holidays and paid time off.

UFC GYM Administrative / Executive Assistant.We empower the fighting spirit in you! We are seeking a highly experienced Administrative / Executive Assistant to provide comprehensive administrative support to senior leadership.This role requires an exceptionally organized, professional, and proactive