Tag and Title Clerk/DMV Specialist
8 days ago
Mira Loma
Job DescriptionQuick Auto Tags is a licensed DMV registration services office located in Jurupa Valley. Our company offers convenience & time savings - we aim for the 5 star review all the time. We are seeking an experienced , detail-oriented Title Clerk/ Customer Service Representative to join our growing team.The ideal candidate for this position requires a strong customer service backround, strong research skills and experience with the vehicle titling and registration process in accordance with DMV rules and regulations. We are looking for someone who takes their job seriously, and who is looking for a place that will appreciate their hard work. *We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, sex, sexual orientation, age, nationality, disability, protected veteran status, gender identity or any other factors protected by applicable federal, state or local laws. Shift: Mon - Fri, Rotating Saturdays Full Time: 40 Hours per week Qualifications: • High School diploma or equivalent, • Valid driver's license, • Minimum two year experience in DMV transaction/paperwork processing, • Knowledge of current DMV laws and regulations, • Commercial registration experience a plus, • Must possess good problem-solving and organizational skills, • Basic office skills and computer software skills required, • Interpersonal skills and effective communication a must, • Excellent customer service and problem-solving skills, • Data entry skills, • Telephone skills, • Spanish bilingual a plus, • Team playerOur team processes a variety of transactions. These transaction types include the following:, • Registration renewals, • Title transfers, • Commercial Vehicle Titling and Registration, • Replacement Titles, • Replacement inventory (new stickers, new plates, new registration cards), • Issue permits, • Perform VIN Verifications, • Help with complicated transactions, such as title reconstructions, diligent efforts and lien sale re- egistrations., • Process documents for vehicle titling and registration, and ensure all transactions are fully accurate and compliant.Our clientele varies, but usually consists of :, • Walk-in Individuals, • Car dealerships, • Commercial fleetsWe offer the following benefits:, • Health, vision and dental coverage for employee, • Two weeks of paid vacation per year, • Wage is directly tied to candidate's knowledge, skills and abilities.Candidate will be responsible for the following: Disclaimer: This posting is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties or responsibilities. • Process transfers & renewals for general public, • Process transfers for auto dealerships, • Process transfers & renewals for fleet/commercial clients, • Answering phone calls, emails and texts from prospective & existing clients, • Making appointments for our VIN verification customers, • Performing VIN verifications, • Work as a team with our other team members to complete pending tasks, • Ensuring costumer's documentation is accurate, complete and compliantWhat to expect from us:, • A positive work environment, • Additional and continuous training in order to help your professional growth, • There will be a 90 day probation period upon hire, • Qualification for benefits after your 90 day probation period, • You will be monitored & tested on your work regularly to ensure compliancePrior to your hire, you will be tested on your level of your knowledge & experience - wage will be determined based on results from such competencies. There is a two step interview process for candidates that are considered for hire.