Front Desk Assistant - Physical Medicine Office
14 days ago
Dallas
Job Description Are you an experienced medical front office professional with a passion for patient care, strong insurance knowledge, and an upbeat personality? If so, Back to Health Physical Medicine wants to meet you! We are a vibrant, multi-disciplinary wellness clinic seeking a Front Desk Assistant who is tech-savvy, detail-oriented, and thrives in a fast-paced environment. This is not just a receptionist role—this is a key position that sets the tone for every patient’s visit. What You’ll Do: * Greet and check in patients with warmth and professionalism * Handle insurance verifications and benefit breakdowns * Manage scheduling, phone calls, and patient follow-up * Collect co-pays and manage basic billing and payments * Communicate with patients via phone, email, text message, and in-person with confidence and clarity * Document and update patient info in EHR and scheduling software * Assist with passive therapies (e.g., Red Light Therapy, Spinal Decompression) – training provided Must-Have Qualifications: ✅ 1+ year medical front office experience (chiropractic, PT, or wellness clinic experience a plus) ✅ Proven insurance verification experience ✅ Excellent phone and email communication skills ✅ Strong typing speed (45+ WPM) and computer proficiency ✅ Friendly, professional, and able to multitask with ease ✅ Self-starter with a “figure it out” attitude ✅ Available to work on-site at our North Dallas clinic What We Offer: * A positive, energized team that truly cares about our patients and each other * Competitive pay + bonuses based on performance * Training and growth opportunities * A clinic culture that prioritizes wellness, professionalism, and positivity How to Apply: If you meet the qualifications and are excited to be the face of a thriving, holistic healthcare clinic, we’d love to hear from you. Apply now with your resume and complete our quick screening questions. We can’t wait to learn more about you! Company DescriptionAt Back to Health Physical Medicine, we’re not your typical medical office—we’re a high-energy, health-focused team passionate about helping people live pain-free, vibrant lives without drugs or surgery. Our work culture is upbeat, professional, and team-driven, where every role plays a key part in delivering exceptional care. We love what we do—and we love who we do it with. If you're friendly, fast on your feet, sharp with tech, and thrive in a positive, purpose-driven environment, you’ll fit right in here. We support growth, encourage new ideas, and genuinely care about the well-being of our team just as much as our patients.At Back to Health Physical Medicine, we’re not your typical medical office—we’re a high-energy, health-focused team passionate about helping people live pain-free, vibrant lives without drugs or surgery. Our work culture is upbeat, professional, and team-driven, where every role plays a key part in delivering exceptional care.\r\n\r\nWe love what we do—and we love who we do it with. If you're friendly, fast on your feet, sharp with tech, and thrive in a positive, purpose-driven environment, you’ll fit right in here. We support growth, encourage new ideas, and genuinely care about the well-being of our team just as much as our patients.