Office customer service jobs in Valley Stream, NYCreate job alerts

Job Summary We are seeking a motivated and detail-oriented Real Estate Assistant to support our real estate team in various administrative tasks. The ideal candidate will possess strong organizational skills and a customer service mindset, ensuring smooth operations within the office. This role is essential in helping our team manage client interactions, maintain schedules, and handle documentation efficiently. Responsibilities - Provide administrative support to real estate agents, including managing calendars and scheduling appointments. - Assist with data entry and maintain accurate records of transactions and client information. - Create and publish content for social media platforms (WeChat, Facebook, Instagram, etc.) - Design property flyers, email campaigns, and other marketing materials - Support real estate listing promotions, open houses, and company events - Track and report marketing performance metrics - Handle customer inquiries with professionalism and provide exceptional customer service. - Proofread documents for accuracy and completeness before distribution. - Organize and maintain office files, ensuring easy access to important documents. - Utilize Google Workspace tools for document creation, sharing, and collaboration. - Support the team in preparing marketing materials and listings for properties. - Coordinate open houses and property showings, ensuring all logistics are handled smoothly. Experience - Proven experience in an office environment; - Strong organizational skills with the ability to manage multiple tasks effectively. - Proficiency in Google Workspace applications (Docs, Sheets, Drive) is essential. - Proficiency in Canva - Strong time management skills to prioritize tasks efficiently. - Attention to detail for proofreading documents and maintaining accurate records. If you are passionate about real estate and possess the necessary skills to thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Real Estate Assistant. Job Type: Full-time Pay: $16.50 - $20.00 per hour Expected hours: 40 per week Benefits: Professional development assistance Referral program Work Location: In person

We are seeking a reliable and customer-focused Administrative Assistant to join our team. This role combines front desk responsibilities with retail support and general office duties. The ideal candidate is organized, detail-oriented, and capable of multitasking in a fast-paced environment while delivering excellent customer service. Key Responsibilities: Welcome and assist customers in a friendly and professional manner. Provide product recommendations and service information based on customer needs. Operate the cash register accurately, process transactions, and manage cash handling. Ensure the retail space is clean, organized, and well-stocked. Maintain and organize filing systems and documentation. Answer phone calls and emails, schedule appointments, and respond to inquiries. Update and maintain customer records in the database. Manage calendars, including appointment scheduling and reminders. Draft reports, memos, letters, and other business documents using office software (e.g., Word, Excel, or Google Suite). Communicate daily updates to team members to ensure smooth operations. Support the team with additional administrative tasks and responsibilities as needed.

Job Title: Medical Office Receptionist (Bilingual English/Chinese) Location: LV Medical Associate PC
Employment Type: Full-Time Job Summary: LV Medical Associate PC is seeking a friendly, organized, and bilingual Medical Office Receptionist (English/Chinese) to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing excellent customer service while efficiently managing front desk operations and supporting the daily workflow of the medical office. Key Responsibilities: - Greet and check in patients in a warm, professional manner - Answer phone calls, schedule appointments, and manage patient inquiries - Verify patient information and insurance coverage, and collect co-payments - Assist patients with registration forms and explain office procedures as needed - Maintain accurate patient records and update information in the electronic medical records (EMR) system - Communicate effectively with patients in both English and Chinese (Mandarin or Cantonese preferred) - Coordinate follow-up appointments, referrals, and diagnostic test scheduling - Handle incoming and outgoing correspondence, faxes, and emails - Support medical staff with administrative tasks to ensure efficient office operations - Adhere to HIPAA guidelines and maintain patient confidentiality at all times Qualifications: - High school diploma or equivalent required - Minimum 1 year of experience in a medical office or customer service role preferred - Must be fluent in both English and Chinese (Mandarin or Cantonese) - Excellent interpersonal, communication, and organizational skills - Familiarity with medical terminology and insurance verification a plus - Proficiency in Microsoft Office and EMR systems preferred - Professional, patient-centered, and team-oriented attitude

Job Summary MASS DEVELOPMENT is seeking a highly organized and proactive Executive Assistant / Assistant project management to provide comprehensive support to our executive team. The ideal candidate will possess exceptional organizational skills, be adept at managing multiple tasks, and demonstrate strong communication abilities. This role is crucial in ensuring the smooth operation of the office and facilitating effective project coordination. Executive Assistant Duties - Manage executive calendars, scheduling appointments, meetings, and travel arrangements efficiently. - Organize and maintain office files, records, and documentation to ensure easy access and retrieval. - Transcribe meeting notes, create agendas, track follow-ups, and prepare reports or presentations as needed. - Coordinate various projects, ensuring timelines are met and deliverables are achieved. - Handle front desk responsibilities, including answering phone systems, greeting visitors professionally, screen emails, and draft correspondence on behalf of executives. - Assist with office management tasks to ensure a productive work environment. - Liaise with vendors, order supplies, maintain system. - Handle sensitive information with discretion. Assistant Project Management Duties - Monitor project progress, deadlines, and deliverables. - Coordinate project meetings, milestones, and timelines. - Maintain project files, reports, and meeting notes. - Support clear communication among team members and clients. - Help track budgets and costs. - Flag delays or problem to the project manager. Qualifications - Proven experience as an Executive Assistant or in a similar role that highlights strong organizational skills. - Excellent calendar management skills with the ability to prioritize tasks effectively. - Strong communication skills, both written and verbal, with a focus on customer service excellence. - Familiarity with phone systems and front desk operations is preferred. - Ability to work independently while also being a collaborative team player. - Proficient in Microsoft Office Suite, especially Excel. - Experience with QuickBooks for invoicing, expense tracking, and financial reporting - Familiarity with project management tools (e.g., Asana, Trello, Microsoft Project, Monday.com) - Experience preparing professional reports, presentations, and documentation - Knowledge of general office operations and administrative procedures If you are a motivated individual looking to contribute to a dynamic team while enhancing your professional skills, we encourage you to apply for this exciting opportunity as an Executive Assistant. Job Type: Full-time Pay: $20.00 - $27.00 per hour Expected hours: 40 per week

We are seeking a dedicated and enthusiastic Customer Support Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your ability to communicate effectively and handle inquiries with professionalism will be key to ensuring customer satisfaction and loyalty. Duties Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information regarding products and services to clients. Assist customers with troubleshooting issues and resolving complaints. Maintain detailed records of customer interactions through data entry into our systems. Demonstrate excellent phone etiquette while managing multiple calls. Collaborate with team members to improve client services and enhance the overall customer experience. Stay updated on product knowledge and company policies to provide informed support. Experience Previous experience in customer service or customer support is preferred but not mandatory. Proficiency in English and Spanish is a must and required; multilingual skills are a plus. Strong communication skills, both verbal and written, are essential for effective client interaction. Familiarity with office software and computerized systems for data entry is necessary. A positive attitude and the ability to work well under pressure in a fast-paced environment. Join us as we strive to provide outstanding support to our customers while fostering a collaborative work environment. We look forward to welcoming you to our team!

Family owned company seeks individual with the ability to work well independently as well as part of a team. Ideal candidate must demonstrate ability to: Multitask Follow instructions well Be able to file electronically, be able to track jobs, project log etc. Generate payment requisitions Answer and manage incoming calls Type and review letters Assisting in creating PO requests with our vendors Manage all emails, faxes, mail and appointments, as well as reminders Organizing and maintaining client and employee records Excellent communication skills (verbal and written) Exceptional Math, spelling and grammar Close attention to detail Bilingual (English/Spanish) preferred Must have your own vehicle for bank and post office errands Must be reliable and trustworthy Must be able to work Monday through Friday (40 Hours) Must have Excellent Attendance Customer Service Microsoft Excel, Outlook, Word Docusign

Load Planning and Assignment: Review load boards and transportation management systems to identify available loads. Match loads with suitable drivers based on factors such as equipment type, location, and driver preferences. Driver Communication: Maintain open and effective communication with drivers regarding load assignments, pick-up and delivery times, routes, and any relevant updates. Shipment Tracking: Monitor shipment progress using GPS tracking systems and other tools. Proactively address any delays or issues that may impact delivery timelines. Customer Service: Provide excellent customer service to shippers and consignees by addressing inquiries, resolving issues, and providing shipment updates. Documentation: Prepare and maintain accurate shipping documents, including bills of lading, manifests, and delivery receipts. Rate Negotiation: Negotiate freight rates with carriers and shippers to ensure profitability. Problem Resolution: Identify and resolve issues that may arise during the transportation process, such as equipment breakdowns, traffic congestion, or weather-related delays. Compliance: Ensure compliance with all federal, state, and local regulations pertaining to transportation. Qualifications: High school diploma or equivalent Previous experience in transportation or logistics preferred Strong organizational and time management skills Excellent communication and interpersonal skills Proficiency in transportation management software and systems Ability to work under pressure and meet deadlines Physical Demands: Ability to sit for extended periods of time Ability to use computer and phone systems Ability to communicate effectively in person and over the phone Work Environment: Office environment with moderate noise levels Potential for extended work hours, including weekends and holidays

Why Join Keller Williams Ozone Park? Looking to launch or elevate your real estate career? Keller Williams Ozone Park is hiring motivated individuals to join our team. As the #1 Real Estate Franchise in the U.S. for sales volume, units sold, agent count, and training across all industries, we provide the tools, resources, and support to help you succeed. ___________________________________________________ What We Offer: ● Flexible Schedule: Design your workday to fit your lifestyle. ● Competitive Commission Structure: Every agent has the opportunity to earn as much as they want! ● Pre-Licensing Education Assistance: Begin your real estate career without the financial burden of licensing fees. ● Professional Development: Unmatched in-house productivity and coaching. ● Cutting-Edge Technology: Access to the latest real estate tools and market data. ● Supportive Team Environment: Be part of a collaborative and motivated team. ___________________________________________________ What We’re Looking For: ● A valid real estate license (or earn a scholarship through KW to receive a real estate salesperson course at no cost to you). ● Strong communication, negotiation, and customer service skills. ● Self-motivation, a proactive attitude, and a strong work ethic. ● Ability to work independently and thrive in a team setting. ● Familiarity with real estate tools and technology is a plus. ___________________________________________________ Your Role: ● Build relationships with clients to understand their property needs. ● Conduct market analyses and provide valuable insights to clients. ● Schedule and host property showings and open houses. ● Negotiate transactions to ensure client satisfaction. ● Expand your professional network and grow your business. ● Stay informed on market trends and real estate regulations. ___________________________________________________ Start Your Career with Our Pre-Licensing Program: Some Keller Williams locations offer a digital, pre-licensing curriculum designed to put aspiring agents on a direct path to licensure and profitability—and we are proud to be one of those locations! ● KW Prep Program: After vetting, approved students are registered and can begin KW Prep modules, providing foundational training for their new career. ● Real Estate School Partnership: Through our partnership, students receive a scholarship to cover the cost of the basic pre-licensing courses, bringing their total expense to $0 ● Independent Enrollment: Students register and complete their pre-licensing education independently with no interference or involvement from us—empowering them to take ownership of their future. ● Future Coaching: After obtaining your license and joining our office, you’ll receive coaching at no additional cost and without any extra commission split. ___________________________________________________ Ready to Join Us? Click “Apply” to submit your resume and take the first step toward building a fulfilling and lucrative career with KW Platform. We are an equal-opportunity employer committed to fostering diversity and inclusion. ___________________________________________________ Job Types: Full-time, Part-time Pay: $52,717.51 - $213,920.89 per year Expected hours: 20 – 50 per week Benefits: Flexible schedule Health insurance Professional development assistance Referral program Retirement plan Schedule: Choose your own hours Work Location: Hybrid remote in Ozone Park, NY 11416

Since 2002, Mason Technologies has been a leader in technology integration, proudly certified as a Woman-owned Business Enterprise (WBE) both in NYC and nationally. With headquarters and a fully equipped warehouse in Deer Park, NY, an additional office in downtown NYC, and resources across the nation, we design, implement, and service innovative solutions in low-voltage structured cabling, audio visual systems, data centers, and unified security. We serve a variety of industries including healthcare, government, higher education, finance, and business (both big and small). We're always aiming to build lasting relationships based on trust, respect, and a shared vision for a better future. Our founder, Jennifer Mason, has cultivated a family-like environment that emphasizes deep care and commitment to our people and the clients and communities we serve, forming the foundation of everything we do. At Mason Technologies, diversity and inclusion drive our hiring, ensuring we bring together the most talented individuals regardless of race, age, religion, gender identification, or sexual orientation. If you want to have a career of unparalleled growth, a team with a family-strong bond, and an unmatched atmosphere of motivated and caring professionals, apply to Mason today! Let’s craft a future together that's built upon integrity, equality, professional pride, the authentic spirit of our family, and a commitment to making the world a better place. Our Comprehensive Employee Benefit and Perk Package: Medical, Dental, and Vision Coverage: We provide comprehensive healthcare benefits to keep you and your family healthy and secure. 401k with Matching: Plan for your future with our 401k program, featuring competitive company matching. Paid Time Off (Holiday/Vacation/Sick/Personal): Generous PTO to ensure a healthy work-life balance and time for relaxation and personal needs. Unlimited Growth Opportunities: We believe in fostering talent and providing opportunities for continuous professional growth. Family-Friendly Company Events & Outings: We host regular events and outings to foster a family-friendly atmosphere and build team camaraderie, like our Warehouse Jam Sessions and Holiday Parties! Bagel Thursdays & Tuesday Lunch Catering: Enjoy weekly treats with Bagel Thursdays and Tuesday Lunch catering at our offices! Caring Ownership: We believe in mutual dedication. If you're committed to Mason Technologies, we are equally committed to you. We prioritize the well-being of our employees and their families, ensuring a supportive and caring work environment. Position Overview: Mason Technologies is seeking a skilled and experienced Low Voltage Field Technician to join our team. In this role, you will be responsible for the installation, testing, and troubleshooting of various low voltage systems in commercial environments. This includes (but is not limited to) Structured Cabling Systems, Paging/Telephone Systems, and Security Systems. You will work alongside other technicians, lead techs, and project managers to ensure all work meets the Mason standard of quality. We’re looking for candidates with a strong background in field installation, who take pride in their craftsmanship and are capable of working independently in fast-paced job site environments. Core Responsibilities: Install, terminate, and test structured cabling systems, including Cat5e, Cat6, Cat6a, and fiber optics Perform rack-and-stack, patch panel terminations, and head-end wiring Conduct fiber optic terminations and splicing (fusion splicing experience is a plus) Interpret and work from floor plans, line diagrams, riser diagrams, and rack elevations Build and configure IDF, MDF, and Data Center environments Maintain a clean, organized job site daily; ensure quality and workmanship at every phase Submit detailed daily reports outlining job progress and work completed Communicate effectively and professionally with customers and onsite personnel, always representing Mason Technologies with integrity Ensure all work aligns with project specifications, timelines, and safety requirements Qualifications: Minimum 5 years of hands-on experience with low voltage system installations Strong troubleshooting skills across voice/data, fiber, and security platforms Reliable transportation and ability to travel to job sites across NYC, Long Island, and New Jersey Clean driving record required Physically able to lift 50+ lbs and perform tasks involving bending, crouching, climbing, and standing for extended periods Must possess current OSHA 30 and SST 10 cards (physical copies required) Professional demeanor, punctual, and able to work well both independently and as part of a team Salary: $25.00-$40.00 hourly Job Type: Full-time Pay: $25.00 - $40.00 per hour Expected hours: 30 – 50 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Compensation Package: Hourly pay Overtime pay Schedule: 8 hour shift Monday to Friday Weekends as needed Year round work Work Location: In person