Are you a business? Hire office customer service candidates in New York, NY
Midtown acupuncture office Job Title: Front Desk Receptionist Schedule: Monday, Wednesday, Friday, 10:00 AM – 6:00 PM Location: 2 W 45th Street, New York, NY 10036 Job Summary: We are seeking a friendly and organized receptionist to join our acupuncture and Traditional Chinese Medicine practice. The ideal candidate will provide excellent customer service, manage the front desk, and assist with administrative tasks to ensure smooth clinic operations. ** *** Retiree is welcome!!** Key Responsibilities: • Greet and check in patients warmly and professionally. • Schedule and confirm appointments. • Answer phone calls, emails, and patient inquiries. • Manage patient records and intake forms. • Process payments and maintain accurate records. • Maintain a clean and welcoming reception area. Qualifications: • Strong interpersonal and communication skills. • Proficiency in basic computer programs (e.g., scheduling software, email). • Highly organized and detail-oriented. • Previous experience in a medical or wellness office preferred. • Interest in acupuncture or holistic health a plus.
We are seeking a proactive and eager-to-learn Receptionist to provide comprehensive support to our clients. This role requires strong organizational skills, excellent communication, and a genuine interest in gaining knowledge about the insurance industry while contributing to a dynamic environment. As a receptionist, you will be the first point of contact for visitors and clients. You will manage front desk operations, handle inquiries, and provide administrative support to ensure the smooth operation of our office. Qualifications - Bilingual Spanish English. - Strong organizational skills. - Excellent verbal and written communication abilities. - A positive attitude and a willingness to learn about the insurance industry. - Previous experience as a receptionist or in a customer-facing role is an advantage. This is an exciting opportunity for those who want to grow in a fast-paced and collaborative environment while gaining valuable experience in the insurance industry. Please include your resume in the application.
Busy tax office in Brooklyn. Contract for Jan. to end of April. Duties include customer service, data entry into our tax software, creating documents in MS Word/Excel and etc. Must be available weekends. Job Types: Full-time, Part-time, Temporary, Contract Pay: $20.00 per hour Expected hours: 30 – 40 per week Schedule: 8 hour shift Monday to Friday Weekends as needed Experience: Microsoft Office: 1 year (Preferred) Customer Service: 1 year (Preferred) Work Location: In person
We are a Family Owned Tax office seeking a Full-time Bilingual Tax Preparer to join our team for the upcoming tax season . This is a seasonal role with potential to turn permanent based on experience and performance. Were located in the North Eastern Area of the Bronx and Please note this in an In- person position . *** PTIN and NY Registration ID MANDATORY *** The Ideal Candidate must be able to Independently Prepare complex tax returns , conduct tax research, and perform other accounting tasks. A+ if the respondent is familiar with Ultra Tax and Quickbooks. Must be Bilingual in Spanish and English ! Responsibilities: Preparation of complex corporate, partnership, high net worth individual, trust, and tax- exempt, entity tax returns. Preparation of business and personal tax projections, financial statements, form w2s and 1099s. Review and adjustment of client's books and records Respond to federal, state and local tax notices and assist in Federal, State and Local audits and examinations Conduct research of federal , state and international tax issues Advise clients on Tax Issues and aide in resolving Requirements for Role : 2-3 Years Accounting and Tax Experience with public accounting Strong Tax Compliance and accounting skills Excellent analytical and problem-solving skills Strong Management Skills Able to work comfortably under pressure and meet tight deadlines Knowledge of foreign reporting requirements a plus A+ Pay : $20 - 25 Hourly , Depending on experience Ability to Commute : Bronx NY 10470 Education : Associate Degree Required Experience : Tax Accounting - 2 years minimum Tax - 2 years Minimum Customer Service - 2 years Required
Job Summary : Full- Time Medical Assistant at our Upper East Side Office. The Medial Assistant is responsible for performing the highest quality of medical, clinical and clerical tasks in a medical setting. Schedule : Full time, Monday - Friday 9am-5:00 pm . Open Flexibility to help cover in a team environment is needed. Medical Assistant Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective providers Assist physician in medical , cosmetic and laser procedures Prep rooms before and after patients, including checking all equipment at the beginning of each shift to ensure all is in proper working order Daily scan all retail and cosmetic products and medical supplies and alert Practice Manager of any low level supplies Qualifications Healthcare experience required Nationally Certified Medical Assistant preferred Experience using EMR software and patient scheduling system Must be computer savvy Strong communication, interpersonal and organizational skills Excellent patient relations and customer services skills
Join Our Winning Team – We’re Looking for Driven, Ambitious, and Competitive Talent! Are you motivated to succeed, self-driven, and thrive in a dynamic environment? If you are excited by fast-paced, goal-oriented work, we want YOU! Our mission is to help protect families while empowering you to achieve your own financial success. NO CUBICLES. NO BORING OFFICE JOBS. We are a supplemental benefits company, providing permanent benefits to union members and other clients at their request. With just a smartphone and laptop, you can work 100% virtually! About Us: The Jason Bratin Group, contracted with Globe Life AIL/NILICO Division, focuses on helping blue-collar Americans secure their assets. With offices nationwide and growing, we provide a career path with unlimited income potential and lifetime residuals. Recognized as a Top Workplace for 10 years in a row, we prioritize leadership, a supportive system, and the well-being of the families we serve. Role Overview: As a Salesperson with the Jason Bratin Group, representing Globe Life AIL/NILICO, you will work with clients to promote financial products, build strong relationships, and help protect their financial futures. This is a fast-paced sales environment where success is rewarded. What We’re Looking For: • Excellent communication and interpersonal skills • Strong negotiation and persuasion abilities • Self-motivated with a passion for hitting targets • Ability to work independently and remotely • Prior sales or customer service experience is a plus • Knowledge of financial products or insurance is beneficial Why Work With Us? • Leads provided weekly—no cold calling • Strong partnerships with labor unions and associations • Comprehensive training and ongoing support • Weekly pay with residual income opportunities • Clear path to leadership and career growth • Exciting contests and rewards, including cash bonuses, trips, and more • Remote work opportunities across the U.S. Endorsed by the Los Angeles Lakers, Dallas Cowboys, Texas Rangers, and FC Dallas! Apply today and take the next step in building a rewarding career with us, while making a difference in the lives of others.
Do customers specifically request you based on your great customer service? Does your personality alone put people at ease? Are you looking for an opportunity for growth and advancement in your next position? Then YOU are EXACTLY the type of person that we are looking for! We're looking for someone excited to try something new and let their personality shine through. As a newly expanded office, we are looking for fun, open-minded individuals to join our growing team. We are interested in someone who likes working with people and is excited to act as the face of different large brands. Our representatives are known for providing stellar service to our clients and delivering a positive customer service experience. Creative Acquisitions offers: · Full training, assigned coaches and ongoing mentoring for leadership development · Team-based atmosphere · Performance and merit-based environment · Fast-track management training programs · Travel opportunities (networking events, company team-building trips, leadership development, company retreats) Entry-level team members will learn how to: · Use face-to-face sales and marketing principles to acquire new customers and retain existing ones · Effectively promote a positive image of our client's brand · “Wow” the customers away from the competition, creating a lifetime relationship for our clients · Develop workshops, meeting and presentations geared towards sales and leadership performance
Join Our Dynamic Team and Launch Your Career Today! Are you ready to step into an exciting, fast-paced career with limitless potential? We’re seeking driven, self-motivated, and energetic candidates who want to be part of a fun, competitive, and purpose-driven organization. Here, you’ll not only build financial freedom but also make a meaningful impact by helping protect families and communities. No boring cubicles or monotonous office work—we’re transforming the way people work and earn! Why Join Us? • 100% Virtual Work Environment: Work from anywhere using your smartphone, laptop, Zoom, and PowerPoint. • Exclusive Union Partnerships: We’re the nation’s only fully union-labeled supplemental benefits company, partnering with 20,000+ labor unions, credit unions, and trade associations. ** •** No Cold Calling: Enjoy qualified leads supplied weekly at no cost. • Earn While You Learn: Complete our comprehensive two-week training program to master your role. Incredible Perks: • Accelerated promotion track to leadership positions. • High Earnings Potential: • $60K+ for Entry-Level Sales Reps • $100K+ for Supervising Managers • $200K+ for Senior Leaders • Residual income and bi-weekly paychecks. • All-expense-paid vacations and year-round contests (cash prizes, cars, and trips!). • Endorsed by top teams like the LA Lakers, Dallas Cowboys, Texas Rangers, and FC Dallas. Supportive and Fun Environment: • Daily Zoom meetups to collaborate and celebrate wins. • Direct access to experienced management and mentors. • Build skills in sales, leadership, and personal development through weekly coaching. No Experience? No Problem! Whether your background is in sports, hospitality, retail, customer service, or team activities, your skills are valued here. We provide the training and tools to help you succeed from day one. If you’re ready to unlock your potential and thrive in a nationwide team of go-getters, apply to learn more. Opportunities are filling fast—don’t miss out! This is your chance to take control of your future and achieve the financial freedom you deserve. Let’s get started!
Front Desk Receptionist needed for Afternoon Hours Duties and Responsibilities are as follows - Preparing and typing routine correspondence, letters and reports - Answering Phones & routing calls to appropriate person - Greeting visitors and Patients as applicable and conducting them to the appropriate location or person as needed - Setting up Charts for new clients - Maintaining schedules and daily calendars - Scheduling clients - Assisting in Various basic personnel administrative functions Requirements Experience in medical office References Required Bilingual/Spanish or Polish Speaking Schedule 1-7pm Job Types: Part-time Schedule: Monday to Friday able to cover some Saturdays and Sundays if needed Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Preferred) Computer Skills: 1 year (Preferred) Work Location: In person
- Prepares leases and related leasing addendums. Maintains lease records and files. Maintains property waiting list and other updates to various records and reports in accordance with policy and procedures, applicable affordable housing programs and HUD/Agency regulations. - Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software for leasing data. - Ensures apartments are ready for occupancy by inspecting, placing move-in products and last minute touches when necessary. Distributes keys, move-in package, safety video and other appropriate paperwork at time of lease signing. - Maintains current knowledge of marketing and leasing techniques. Strives to attain affirmative marketing goals. Seeks out new residents through outreach, direct marketing, cold calling, distributing literature and contacting government, social, religious and community organizations in selected target areas. Maintains current knowledge of apartments, building amenities and local agencies or attractions of interest to residents. Maintains awareness of current rental rates and promotions of competitive properties. - Assists with resident retention. Provides on going customer service to residents after moving in. Process work order requests, package collection, assists with day to day operations of the property and resident satisfaction This position requires a High School Diploma/GED. - An additional that is preferred for the position include : Associate Degree in Customer Service/Hospitality. - 1-2 years of required experience in Leasing or Sales. - This position may require a valid driver's license depending on the needs of the property. - Required skills for this position include: fair housing laws, affordable housing programs, Microsoft Office, personal accountability, persuasiveness, and customer service. - A preferred skill for this position include : One-Site. - This position requires up to 10%
We are looking for a Front desk Receptionist to manage our Dental Laboratory. You will act as the ‘face’ of our company and ensure our doctors receive a heartwarming welcome. You will coordinate all front desk activities, including calls scheduling pick ups and deliveries .As a Front desk Receptionist, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers. Responsibilities: - Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets) - Schedule pick up and deliveries - Pack and unpack dental cases - Ensure timely and accurate customer service - Handle complaints and specific customers requests - Troubleshoot emergencies - Monitor stock and order office supplies - Keep updated records of office expenses and costs - Ensure company’s policies and security requirements are met Skills: - Proven work experience as a Front desk Receptionist - Hands on experience with office machines (e.g. fax machines and printers) - Thorough knowledge of customer service, office management and basic bookkeeping procedures - Proficiency in English (oral and written) - Excellent communication and people skills - Good organizational and multitasking abilities - Problem-solving skills - High School diploma; additional certification is a plus
We are now hiring Customer Service representatives. Must be 18 and over to apply for this position. Position will require for you to deal with a high volume of incoming and outgoing phone calls, bookings and reservation. All in office amenities and supplies will be provided. Apply now!
Are you passionate about building meaningful connections and driving positive change? Join Collective Fare Enterprises as an Account Manager Intern and become part of a dynamic team dedicated to servicing businesses and others with spectacular food, customer service and class. This role offers an exceptional opportunity to gain hands-on experience in client relationship management and sales while working alongside industry professionals committed to making a real impact. You'll develop valuable skills in communication, strategy, and collaboration, all within an organization that values creativity and community. If you're eager to grow your career while contributing to a mission-driven enterprise, this internship is your gateway to both personal and professional fulfillment. Position Details: Title: Account Manager Intern Location: Hybrid and/or remote Type: Unpaid Internship Hours: Part-time or Full-time, flexible schedule Responsibilities: - Maintain relationships with current clients to retain revenue. - Perform client outreach to earn new revenue streams for Collective Fare Enterprises. - Conduct market research and analyze data to support client strategies and organizational initiatives. - Collaborate with cross-functional teams (marketing, operations, etc.) to address client needs. - Assist with general operational tasks within the organization as needed. Qualifications: - Current student or recent graduate in business, communications, and/or hospitality. - Strong interpersonal and communication skills. - Ability to analyze data and prepare reports. - Ability to handle and organize invoices correctly. - Proficiency in MS Office Suite (Excel, Word, PowerPoint) and familiarity with CRM software is a plus. - Passion for sales, hospitality, and food. - 1-2 years in a client-facing or sales role. Benefits: - Practical, resume-building experience in account management and client relations. - Development of essential skills in communication, negotiation, and data analysis. - The opportunity to work alongside a passionate, mission-driven team dedicated to promoting sustainability and food equity.
United Decorators is a small business in Brooklyn, NY. We are professional, agile and customer-centric. Our work environment includes: Modern office setting On-the-job training Casual work attire We are looking for a positive, upbeat Administrative Assistant to join our team. The successful candidate will have prior administrative assistant experience and should be organized and have strong communication skills. The Administrative Assistant works closely with the various staff members and assists with preparation of off-site meetings. This role will involve handling a wide variety of administrative tasks in a fast paced environment and working directly with all members of our team. Responsibilities: Professional phone etiquette and ability to field and answer questions Ability to follow directions and take initiative when given a project Ability to function as an effective team player, interacting with all parts of the organization, and external vendors Professional communication skills both written and verbal Proficient with various Social Media Platforms (Instagram, Facebook, etc.) Schedule meetings. File documents. Make travel arrangements. Manage the CEO's calendar and schedule appointments for other members of the Sale Force Personable and focused interaction with customers. Order/data entry with high level of detail and accuracy Follow up with Reps on various clients Maintain and distribute marketing materials and organize products on display Assist with deliveries and inventory scheduling for installations MUST BE ON TIME
Customer service and data entry. Assisting new and existing customers. Promoting campaigns and conducting sales. Learning how to train in an office atmosphere.
Are you a customer-service pro fluent in English and Mandarin (Cantonese is a plus)? We're seeking a bilingual Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $35,000-$45,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English and Mandarin (Cantonese is a bonus). Strong verbal and written communication skills.
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. This role is essential in ensuring the smooth operation of our office by providing administrative support to various departments. The ideal candidate will possess strong communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently. If you are proactive, adaptable, and enjoy working in a dynamic environment, we encourage you to apply. Responsibilities Answer and direct phone calls with professionalism and courtesy, ensuring excellent phone etiquette. Manage front desk operations, greeting visitors and providing them with necessary information. Perform clerical duties including filing, data entry, and maintaining organized records. Utilize computer literacy to manage office software and databases effectively. Assist in scheduling appointments and coordinating meetings for staff members. Provide customer support by addressing inquiries and resolving issues promptly. Support dental receptionist functions as needed, including patient check-ins and appointment confirmations. Collaborate with team members to streamline administrative processes and improve efficiency. Qualifications Proven experience in an administrative role or similar position is preferred. Strong clerical skills with attention to detail and accuracy in data entry tasks. Excellent verbal and written communication skills; bilingual candidates are a plus. Proficiency in computer applications such as Microsoft Office Suite (Word, Excel, Outlook). Ability to handle multiple tasks simultaneously while maintaining a high level of professionalism. Previous experience in a front desk or customer support role is advantageous. A positive attitude and the ability to work well both independently and as part of a team. If you are looking for an opportunity to contribute to a thriving organization while developing your skills in a supportive environment, we would love to hear from you. Job Type: Full-time Pay: $16.00 - $22.04 per hour Expected hours: 20 – 40 per week Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Schedule: 4 hour shift 8 hour shift No nights No weekends Experience: Customer service: 3 years (Required) Ability to Commute: Brooklyn, NY 11229 (Required) Ability to Relocate: Brooklyn, NY 11229: Relocate before starting work (Required) Work Location: In person
We are seeking a Front Desk Receptionist who is bilingual to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk. Duties: - Greet and welcome guests in a professional and friendly manner - Answer and direct phone calls promptly - Schedule appointments and maintain calendars - Assist with clerical tasks such as typing, transcribing, and proofreading - Manage incoming and outgoing mail and emails - Maintain a tidy reception area - Handle inquiries from clients and staff - Utilize phone systems effectively Qualifications: - Proven experience as a Front Desk Receptionist or similar role - Knowledge of dental or medical office procedures is a plus - Strong customer service skills - Proficiency in Google Suite and other office software - Ability to transcribe accurately - Excellent communication skills, both verbal and written - Attention to detail and organizational skills This position offers the opportunity to work in a dynamic environment where your skills will be valued. If you are a dedicated individual with a passion for customer service, we would love to hear from you. Apply now to join our team as a Front Desk Receptionist! Job Type: Part-time Pay: $17.00 - $18.00 per hour Expected hours: 15 – 25 per week Schedule: 8 hour shift Experience: Customer service: 1 year (Required) Ability to Commute: Jamaica, NY 11435 (Required) Ability to Relocate: Jamaica, NY 11435: Relocate before starting work (Required) Work Location: In person
REGIONAL SALES MANAGER Outside Sales & Marketing BW Management NYC LLC is looking for Regional Sales Managers to oversee the sales activities and sales growth for multiple campaigns. A regional sales manager's job is to oversee sales operations in a specific geographical area. Their responsibilities include: 1 - Building relationships: Developing and maintaining relationships with clients to increase sales and revenue 2 - Managing a sales team: Ensuring the productivity and effectiveness of sales professionals by setting sales targets, forecasting sales volumes, and evaluating performance 3 - Sales planning: Creating a sales process and marketing strategies for sales managers and representatives to follow 4 - Meeting sales goals: Planning and setting sales goals based on selling patterns in the area 5 - Team leadership: Motivating sales professionals to meet their targets 6 - Problem solving: Identifying sales challenges, addressing customer concerns, and finding solutions for issues that could affect a company's sales goals Candidate Profile: Sales experience: At least five years of sales experience Management experience: At least three years of experience in a managerial role Communication: Strong written and verbal communication skills Analytical skills: Excellent analytical skills and comfort with math Customer relationship management: The ability to understand customer needs, build long-term relationships, and maintain meaningful interactions Microsoft Office: Knowledge of Microsoft Office, particularly Excel and PowerPoint Problem-solving: Creative problem-solving skills Multitasking: The ability to multitask Customer service: Excellent customer service Teamwork: The ability to work well in teams Join Us: To apply, contact our Recruiting Team.
Full job description: Job Overview: We are seeking a Front Desk Receptionist who is bilingual to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk. Duties: - Greet and welcome guests in a professional and friendly manner - Answer and direct phone calls promptly - Schedule appointments and maintain calendars - Assist with clerical tasks such as typing, transcribing, and proofreading - Manage incoming and outgoing mail and emails - Maintain a tidy reception area - Handle inquiries from clients and staff - Utilize phone systems effectively Qualifications: - Proven experience as a Front Desk Receptionist or similar role - Knowledge of dental or medical office procedures is a plus - Strong customer service skills - Proficiency in Google Suite and other office software - Ability to transcribe accurately - Excellent communication skills, both verbal and written - Attention to detail and organizational skills This position offers the opportunity to work in a dynamic environment where your skills will be valued. If you are a dedicated individual with a passion for customer service, we would love to hear from you. Apply now to join our team as a Front Desk Receptionist! Job Type: Part-time Pay: $17.00 - $18.00 per hour Expected hours: 15 – 25 per week Schedule: 8 hour shift Experience: Customer service: 1 year (Required) Ability to Commute: Jamaica, NY 11435 (Required) Ability to Relocate: Jamaica, NY 11435: Relocate before starting work (Required)
Seeking an intelligent, responsible, detail-oriented person to join our private Ophthalmology practice as an Ophthalmic Technician. No prior experience necessary. On the job training will be provided. Must speak Korean and English. Must have ability to pay taxes (W-2) RESPONSIBILITIES: - Acquaints all new patients with office procedures to which they will be exposed. - Informs patients of the purpose of all tests personally performed, and how the patient will be affected during the tests. - Obtains patient history to include chief complaint, history of present illness, past history (ocular and general), family history (ocular and general), and history of allergies and medications. - Performs testing and imaging that includes: - Visual acuity - Confrontational visual fields - Stereo testing - Evaluation of motility - Pupillary function tests - Color plates - Applanation tonometry - Refractometry - Angle assessment - Dilation of pupils - ERG testing - Skin Allergy Testing - Visual field testing - Optic nerve and macular OCTs - Fundus Photos - Corneal pachymetry - Corneal topography - Assists physician with minor surgery, maintaining practice standards of sterile technique and infection control. - Maintains a smooth flow of patients to the physician. - Provides telephone support regarding ocular emergencies, prescription refills, and patient care questions. - Communicates with reception to facilitate proper patient flow. - Compliance with all practice procedures and protocols - Seeks advice from more senior staff as necessary, never performing beyond capabilities. - Maintains cleanliness in exam rooms. - Maintains backup levels of stock in exam rooms. - Maintain operating integrity of office equipment, troubleshooting and performing preventive maintenance as necessary - Performs other duties as required. Qualifications: - Must be able to speak Korean and English - High school diploma or equivalent. - Prior experience in a medical office or customer service role is preferred. - Strong interpersonal and communication skills. - Ability to work independently and as part of a team. - Proficiency in basic computer skills, including basic familiarity with scheduling software and electronic medical records (EMR) systems. - Detail-oriented with strong organizational skills. - Must be able to pay taxes (W-2) Benefits: - 40 hours Personal Time Off - 2 weeks vacation time after full 1 year employment. - Friendly and kind office environment.
Queens Location: Main Job Tasks and Responsibilities · greet patients · register patients according to established protocols · assist patients to complete all necessary forms and documentation including medical insurance · ensure patient information is accurate including billing information · inform patients of medical office procedures and policy · maintain and manage patient records · move patients through appointments as scheduled · answer incoming calls and deal with inquiries · transfer calls as required · schedule patient appointments · collect co-pays and payments · report statistics as required · obtain external medical reports as required by medical professionals · respond and comply to requests for information · deal with incoming and outgoing post · complete other clerical duties as assigned · ensure reception area is well maintained, neat and clean · safeguard patient privacy and confidentiality · check patient's insurance eligibility · Billing Posting EOBs Education and Experience · Associate Degree or higher. · knowledge of medical terminology, procedures and diagnosis preferred · knowledge of computer and relevant software applications · knowledge of general administrative and clerical procedures · working knowledge of healthcare insurance preferred · Key Competencies · communication skills · information collection and management · planning and organizing · attention to detail · customer service skills · adaptability · confidentiality · responsible Job Type: FullTime Required experience: Medical related field for at least 1 year preferred. Required language: Cantonese or Mandarin Preferred Must be legal to work in the US
Title: Medical Office Receptionist. Hours: 43 hours per week / 35 hours per week. Compensation: $20 per hour (W2). Must have ability to pay taxes. Position Overview: We are seeking 2 full-time Korean and English speaking medical office secretaries to join our Ophthalmology practice. Seeking an intelligent, responsible, detail-oriented person to join our private Ophthalmology practice. No prior experience necessary. On the job training will be provided. The ideal candidate should have excellent communication skills, attention to detail, and a strong ability to multitask in several different job roles. Job roles will be decided at a later date. Possible Key Responsibilities: - Patient Interaction: Greet and check-in patients, ensuring a warm and professional first impression. Provide assistance with initial paperwork and guide patients through the check-in process. - Customer Service: Address patient inquiries and concerns, both in person and over the phone, in a professional and empathetic manner. Facilitate communication between patients and medical staff, ensuring clarity and satisfaction. - Appointment Scheduling: Efficiently manage the scheduling of patient appointments, coordinating with medical staff to optimize the practice’s schedule and accommodate patient needs. - Records Management: Maintain accurate and up-to-date patient and medical records, ensuring confidentiality and compliance with HIPAA regulations. Manage electronic and physical files, organizing them for easy access and retrieval. - Administrative Support: Provide general administrative support to office staff, including filing, data entry, and managing office supplies. Assist in various clerical tasks to ensure the smooth operation of the office. - Check patient’s insurance eligibility, prior authorization and referrals online. - Review, send and start prior authorization for medications online. - Responsible to book eye surgeries and to carefully follow thru to its completion. - Help with medical billing inquires and completion of daily medical billing needs. Qualifications: - High school diploma or equivalent. - Prior experience in a medical office or customer service role is preferred. - Strong interpersonal and communication skills. - Ability to work independently and as part of a team. - Proficiency in basic computer skills, including basic familiarity with scheduling software and electronic medical records (EMR) systems. - Detail-oriented with strong organizational skills. ** Benefits:** - 40 hours Personal Time Off - 2 weeks vacation time after full 1 year employment. - Friendly and kind office environment.