Office customer service jobs in New York, NY - Page 2Create job alerts

Full Job Description Job Overview: We’re seeking a motivated and outgoing Guest Service Associate to support both in-office and out-of-office functions for our premiere tour company, HeliNY. This role is ideal for someone who enjoys engaging with people, thrives in a dynamic environment, and has a passion for both customer service and hands-on marketing. The ideal candidate will spend part of their time in the office handling customer inquiries via phone and email, and the other part actively promoting our services in the community. Your goal will be to generate awareness, attract new customers, and drive ticket sales while ensuring a smooth and welcoming experience for every client. Key Responsibilities: Customer Service (In-Office): · Answer incoming phone calls and respond to customer emails promptly and professionally · Assist walk-in clients with booking tours and answering general questions · Manage scheduling, basic data entry, and maintain accurate records of sales and customer interactions · Provide outstanding service to ensure repeat business and customer satisfaction Field Work & Sales (Out-of-Office): · Promote our sightseeing tour services, charter flights, and destination packages to potential customers in designated public areas and high-traffic spots · Create brand and product awareness by distributing flyers, engaging with potential customers, and offering on-the-spot information · Persuade potential clients to visit the office and book tours or learn more about our other helicopter experience offerings. · Track and report outreach activity and generate sales leads · Work closely with the office team to align on promotions, messaging, and sales goals Qualifications: · 2+ year of experience in customer service, retail, hospitality, or in-person sales · High school diploma or GED required; college coursework or a degree in Marketing, -Communications, Business, or Hospitality is preferred · Experience in field marketing, tourism, hospitality, or aviation is a plus · Outgoing, friendly personality · Excellent verbal communication and interpersonal skills · Highly motivated, reliable, and capable of working independently · Basic computer literacy (email, spreadsheets, and booking systems) · Bilingual or multilingual candidates are encouraged to apply Additional Requirements: · Must be available to work the full Friday–Sunday schedule consistently · Ability to stand, walk, and be active for extended periods while working in the field · Comfortable working both indoors and outdoors in various weather conditions Job Type: Part-time Expected hours: 24 per week Benefits: - Employee assistance program - Referral program Schedule: - 8 hour shift - Day shift - Evening shift - Every weekend Education: - High school or equivalent (Required) Experience: - Customer service: 2 years (Required) Shift availability: - Night Shift (Required) - Day Shift (Required) Ability to Commute: - Hoboken, NJ 07030 (Required) Ability to Relocate: - Hoboken, NJ 07030: Relocate before starting work (Required) Work Location: In person

Are you a warm, friendly, and detail-oriented professional who loves creating a welcoming environment? NYHO is seeking a Real Estate Receptionist to be the Director of First Impressions—the friendly face that greets our staff, clients, and visitors while ensuring smooth day-to-day office operations. If you thrive in a fast-paced setting, have a heart for customer service, and enjoy supporting a dynamic team, this is the perfect opportunity for you! Compensation: Salary Range: $40,000 - $60,000 Paid Time Off Compensation: $40,000 - $60,000 yearly Responsibilities: Be the first point of contact for all visitors, agents, and clients, providing exceptional service in person and over the phone. Maintain a welcoming and professional office area. Assist with administrative duties, including handling mail, checks, and packages. Answer and direct phone calls, emails, and inquiries to the appropriate departments. Support agents with transactional management, schedules, and office resources. Manage office calendars, meetings, and daily events. Assist with marketing efforts, social media communication, and agent engagement. Provide basic tech support for office tools, including email, printers, and scheduling systems. Help coordinate office events and meetings to foster a positive and collaborative work environment. Qualifications: A friendly and professional demeanor with strong interpersonal skills. Excellent organizational abilities and attention to detail. Proficiency in Microsoft Office, Google Suite, Adobe Acrobat. Strong multitasking and problem-solving skills in a fast-paced environment. A team player with a proactive approach to office support and operations is essential. Prior experience in reception, customer service, or an administrative role (real estate experience is a plus). About Company NYHO is a dynamic real estate brokerage in The Bronx, NY, known for our commitment to innovation, goal achievement, and a collaborative culture. We believe in providing our staff with top-tier support backed by decades of proven results, to help them thrive in their careers. As a Market Center, we emphasize teamwork, personal growth, and a passion for serving clients and the community. Join us and be a part of a company that values excellence, service, and leadership in the real estate industry! Job Type: Full-time Pay: $40,000.00 - $100,000.00 per year Benefits: 401(k) matching Employee discount Paid time off Parental leave Relocation assistance Retirement plan Tuition reimbursement Schedule: Monday to Friday Weekends as needed Ability to Commute: Bronx, NY 10467 (Required) Ability to Relocate: Bronx, NY 10467: Relocate before starting work (Required) Work Location: In person

We are seeking a detail-oriented and organized Office Clerk to join our team. The ideal candidate will play a vital role in ensuring smooth office operations by performing various administrative tasks. This position requires strong customer service skills and proficiency in office software, making it essential for maintaining effective communication and support within the organization. Responsibilities Greet and assist visitors at the front desk, providing excellent customer service. Manage incoming calls and respond to inquiries with professionalism. Perform data entry and maintain accurate records using computerized systems. Utilize Google Suite for document creation, scheduling, and collaboration. Proofread documents for accuracy and clarity before distribution. Provide administrative support to team members as needed, ensuring efficient workflow. Handle customer support inquiries, addressing concerns promptly and effectively. Maintain an organized filing system for easy retrieval of documents. Experience Previous experience in an administrative role is preferred but not required. Strong customer service skills with a friendly demeanor. Familiarity with front desk operations and office procedures is a plus. Proficient in using Google Suite applications (Docs, Sheets, Calendar). Excellent proofreading skills to ensure high-quality documentation. Bilingual Chinese candidates are encouraged to apply to enhance communication with diverse clients. A willingness to learn and adapt in a fast-paced environment is essential. Join our team as an Office Clerk where your contributions will help create a positive experience for both our clients and staff! Job Type: Full-time Pay: $20.00 - $21.00 per hour Expected hours: 35 per week Benefits: Health insurance Paid time off Schedule: 8 hour shift Day shift Monday to Friday No nights No weekends Work Location: In person

Join LendingHub NYC – We’re Hiring Lending Associates LendingHub NYC is a fast-growing financial services firm specializing in creative lending solutions for individuals, institutions, and family offices. We provide access to capital across a range of asset classes, including equities, real estate, and digital assets — helping clients unlock liquidity without selling valuable holdings. We are actively hiring Lending Associates to help originate, structure, and close customized credit solutions. If you’re entrepreneurial, relationship-driven, and eager to work at the intersection of finance and innovation, we want to hear from you. Key Responsibilities: - Originate and structure bespoke loans across asset classes - Develop and manage a pipeline of borrower relationships - Collaborate with internal teams to execute and close transactions - Stay up to date on market trends, credit risk, and deal structures - Represent LendingHub NYC in meetings with clients, partners, and intermediaries What We Look For: - Experience in private credit, capital markets, or high-net-worth lending - Strong borrower network or the ability to build one quickly - Familiarity with alternative assets and creative lending structures - Self-starter mindset with excellent communication skills Why LendingHub NYC: - Competitive base and performance-driven compensation - Fast-paced, entrepreneurial environment with room to grow - Exposure to cutting-edge credit strategies and asset classes - Direct collaboration with leadership Location: New York City. Hybrid/remote flexibility available depending on the role.

Unitex is currently seeking an Administrative Assistant for our location in Linden, NJ. Compensation: $21.00 per hour. The salary range for this position is $21.00/hour to $21.00/hour. Actual compensation decisions are based on factors such as experience, seniority, location, and other permissible job-related factors. Schedule: Sunday - Thursday 8:00AM - 4:30PM At Unitex, the Office Clerk is responsible for but not limited to: Ability to work independently and have the ability to multi-task while answering phones, greeting visitors, distributing mail, managing customer database system and all incoming/outgoing deliveries. Support the Office Manager and General Manager in updating customer requests and changes. Sorts and distributes incoming mail daily. Prepares/maintains outgoing customer orders for transportation department. Prepares outgoing mail and ensures daily pickup. Maintains database of customer requests and invoices. Provides support on special projects using Microsoft Office. Supports in maintaining inventory of office equipment and supplies. Acts as messenger between Plant Managers, Drivers and employees. Performs other clerical duties as assigned and as needed. Required Skills Computer literacy in Microsoft Word, Excel and e-mail High level of accuracy and attention to detail Ability to multi-task Friendly/outgoing personality Fast-paced multi-tasker – gets the job done right and on time

South Asian Youth Action (SAYA) is committed to providing its employees opportunities for growth in a supportive community environment. With a flexible schedule and generous benefits package, SAYA provides its employees a healthy work-life balance in a youth development nonprofit. SAYA: Belong. Grow. Thrive. Organization Description: Established in 1996, South Asian Youth Action (SAYA) is a 501(c)3 youth development organization dedicated to providing holistic, impactful programming to underserved New York City students. Our mission is to foster a strong sense of belonging in youth while equipping them with tools to excel academically, professionally, and personally. By championing education equity through our innovative approach, we ensure our youth are prepared to thrive and make meaningful contributions to their communities. As one of the first South Asian organizations in the United States, we play a critical role in supporting the positive development of youth from immigrant communities. Today, we provide culturally affirming programming at 10 schools and our community center reaching an ever-growing number of individuals each year. To date, we have made a significant impact on the well-being of our community by fostering resilience and wellness and increasing access to opportunities. Position Summary: The Young Women’s Leadership Program Coordinator will be responsible for the planning, implementation, coordination and facilitation of SAYA’s programming at our partner high schools and the Elmhurst Center including but not limited to Young Women’s Leadership and Postsecondary Access. SAYA’s high school programming aims to help youth navigate their complex and layered personal and social identities; practice self-care; develop positive relationships with family members and peers; and receive mentorship. The skills we help our youth build are transferable in other areas of their lives and in the future, including succeeding in high school and post-secondary opportunities. The goal is to raise their critical consciousness so that they will be better equipped to navigate their own lives, offer peer support to others and become advocates for themselves and their communities. Supervisor: Co-Director of High School and College Programs Responsibilities: Program Management - Oversee the registration and enrollment process for youth. - Lead the annual Young Women’s Leadership Conference. - Track and manage attendance and other student data using our web-based database and other customized tools. - Provide program data for grant reporting as is necessary. - Conduct periodic evaluation of programming to measure effectiveness of services and maintain documentation of activities and outcomes. - Attend trainings, professional development workshops and conferences. - Manage new projects, initiatives, and duties. Curriculum Development and Facilitation - Develop lesson plans and curriculum for leadership, college access and enrichment programming. - Utilize social emotional learning framework and strategies in the development of resources, tools and support for youth. - Incorporate social justice and advocacy framework for curriculum development. - Facilitate sessions at the Elmhurst Center and school site(s). - Collaborate with colleagues around the planning of lessons, curriculum, career exposure and career events, special events, and trips. - Plan and facilitate enrichment activities such as visual arts, performing arts, and interest-based clubs during the school day and after school. - Incorporate an equity lens in program development. - Relationship Building and Youth Engagement. - Build positive rapport and mentoring relationships with youth by being enthusiastic, approachable, available and ready to listen. - Navigate varying group dynamics when facilitating different cohorts of youth and be a strong relationship-builder. - Provide individual, group advisement, and overall guidance for the personal and academic development of youth participants. - Participate in youth activities and free time spent outside of formally structured programming. - Lead events, and recreational and enrichment activities, which will vary throughout the year based on student interest and program scheduling priorities. - Coordinate and chaperone trips which may be held during the school day, after-school, evenings, weekends and summer. - Support youth with academic activities by providing assistance with school work and projects. - Ability to hold space for difficult conversations and formulate a plan of action for individual youth after 1:1 check ins. Partnership Development and Recruitment - Cultivate strong partnerships with SAYA colleagues, school teachers/administrators, college representatives, other CBOs and NYC government agencies to provide youth with a range of resources and support. - Build collaborative relationships with community partners and school leaders, including administration, teachers, parent coordinators, and guidance counselors. - Strengthen the connection between SAYA school partner sites and SAYA’s Elmhurst Center by collaborating with colleagues and providing information about Center programs and events to school-based youth. - Participate in youth recruitment efforts with outreach to school and community organization stakeholders. - Attend occasional evening events at the school site(s), Elmhurst Center, and other community-based organizations throughout the year to represent SAYA programming. The above is intended to describe the general nature and level of work being performed by this position. Other functions may be assigned, and management retains the right to add or change the duties at any time. Qualifications: - Bachelor degree required - At least 2+ years experience in relevant fields (Education, Social Work, Counseling) preferred - Experience with workshop facilitation, youth mentorship, classroom management, and curriculum development required - Experience developing curriculum incorporating social-emotional learning (SEL), social justice and positive youth development - Previous experience in and knowledge of NYC public schools required - Highly flexible and openness to feedback, with ability to organize and manage multiple tasks in a fast-paced setting - Willingness to support larger SAYA team with various tasks as is needed, must be open to and contribute to supportive team culture across programs - Excels with contingency planning for events, workshops, and flexibility in addressing changing program needs - Excellent proficiency in Google Suite, including Google Spreadsheet, Google Docs, Google Slides, Google Forms, MS-Excel - Must be comfortable with public speaking in leading events and initiative Compensation and Benefits - $60,000-$65,000 commensurate with experience - PTO starting at 25 days - 10 paid holidays - 12 weeks (60 days) of paid leave based on eligibility - Employer sponsored medical benefits with generous employer contributions for employee and dependents - Optional dental, vision, transit, and FSA benefits - Retirement plan with 1:1 match of employee’s contribution up to 3% of annual salary (capped at $16,000) Additional Information - This position is in-person - This role may require you to work a Tuesday-Saturday schedule. You must be available to work early morning hours at school-based sites and evening hours when at our Elmhurst Center - Must be comfortable with periodic commute and occasional transfer of items between school and SAYA central office, and other designated locations as assigned or as is needed Please provide a cover letter with your application. SAYA is an Equal Opportunity Employer.

Job description We are currently looking for motivated and self-driven individuals to join our service team to help us achieve their goal of being the top. This is a great opportunity for an individual to not only build a career but to help contribute to the development of a large growing agency. We are looking for quality professionals to join our team. · Must be motivated · Goal-oriented self-starters · Excellent interpersonal and communication skills · Can work alone and in a team environment. · Successful PA/ Administrative experience is a prerequisite · Multitask Capable. We offer ongoing professional education training as well as assistance to teach you multiple systems of the organization. If the following core values: Employees, Customers, Trust, Performance and Citizenship are consistent with yours, we would love to discuss this opportunity further with you.

BILINGUAL AND FLUENT IN CHINESE IS REQUIRED!!! 职位名称：物流销售人员 职位概述： 我们正在寻找一位具有推动力和结果导向的物流销售人员加入我们的团队。此职位需要一名积极主动的个体，能够有效推广我们的物流服务，与潜在客户建立联系，并维持与现有客户的良好关系。理想候选人需具备双语能力，能够流利使用英语和中文进行沟通，以有效服务于我们多元化的客户群体。该职位对扩大市场覆盖面并推动收入增长具有重要作用。 主要职责： 制定并执行战略性销售计划，以实现业务目标和销售指标。 识别潜在客户，生成销售线索，并进行外联推广物流服务。 通过定期沟通和个性化服务，建立并维护稳固的客户关系。 进行客户会议、产品演示及谈判，以达成交易。 与内部团队合作，确保按时并准确地向客户提供服务。 及时关注行业趋势、市场动态和竞争对手活动。 维护准确的销售活动和客户互动记录。 提供售后支持，及时回应客户咨询并解决问题。 技能和资质： 必须能熟练使用英语和中文进行有效沟通，以服务于多元化客户群体。 能快速响应客户需求，具备解决复杂问题和突发情况的能力。 熟悉美国市场文化与客户习惯具备针对性，指定性销售策略与沟通方案的能力。 具备销售领域的成功经验，物流、运输或航运行业背景者优先。 优秀的谈判、演示及人际交往能力。 良好的团队协助意识与执行力，能在跨部门配合中高效的推进客户项目落地，以达成销售目标。 出色的组织能力和时间管理能力。 熟练使用 Microsoft Office 办公软件。 拥有商业、销售、物流或相关领域的学士学位者优先。 加入我们的团队，发挥您的双语沟通能力，与广泛客户建立联系，共同推动我们物流业务的发展！ Job Title: Salesperson – Logistics Job Overview: We are seeking a driven and results-oriented Salesperson to join our logistics team. This role requires a highly motivated individual who can effectively promote our logistics services to potential clients and maintain strong relationships with existing customers. The ideal candidate must be bilingual, fluent in both English and Mandarin Chinese, to effectively communicate with our diverse client base. This is a crucial role in expanding our market reach and driving revenue growth. Key Responsibilities: · Develop and execute strategic sales plans to achieve business objectives and sales targets. · Identify potential clients, generate leads, and conduct outreach to promote logistics services. · Build and maintain strong client relationships through regular communication and personalized service. · Conduct client meetings, presentations, and negotiations to close deals. · Collaborate with internal teams to ensure timely and accurate service delivery to clients. · Stay updated on industry trends, market conditions, and competitor activities. · Maintain accurate records of sales activities and client interactions. · Provide post-sale support to address client inquiries and resolve issues promptly. Skills and Qualifications: · Must be fluent in both English and Mandarin Chinese, enabling effective communication with diverse clientele. · Able to quickly respond to client needs and resolve complex issues or unexpected situations. · Familiarity with U.S. market culture and customer habits, with the ability to craft targeted sales strategies and communication approaches. · Experience in sales, logistics, transportation, or shipping industries is a plus. · Strong negotiation, presentation, and interpersonal skills. · Strong teamwork and execution skills, capable of efficiently advancing client projects through cross-department collaboration to achieve sales goals. · Excellent organizational and time management skills. · Proficient in Microsoft Office applications. · Bachelor’s degree in Business, Sales, Logistics, or a related field is preferred. Join our team and play a pivotal role in driving our logistics business forward while leveraging your bilingual communication skills to connect with a wide range of clients.

Since 2002, Mason Technologies has been a leader in technology integration, proudly certified as a Woman-owned Business Enterprise (WBE) both in NYC and nationally. With headquarters and a fully equipped warehouse in Deer Park, NY, an additional office in downtown NYC, and resources across the nation, we design, implement, and service innovative solutions in low-voltage structured cabling, audio visual systems, data centers, and unified security. We serve a variety of industries including healthcare, government, higher education, finance, and business (both big and small). We're always aiming to build lasting relationships based on trust, respect, and a shared vision for a better future. Our founder, Jennifer Mason, has cultivated a family-like environment that emphasizes deep care and commitment to our people and the clients and communities we serve, forming the foundation of everything we do. At Mason Technologies, diversity and inclusion drive our hiring, ensuring we bring together the most talented individuals regardless of race, age, religion, gender identification, or sexual orientation. If you want to have a career of unparalleled growth, a team with a family-strong bond, and an unmatched atmosphere of motivated and caring professionals, apply to Mason today! Let’s craft a future together that's built upon integrity, equality, professional pride, the authentic spirit of our family, and a commitment to making the world a better place. Our Comprehensive Employee Benefit and Perk Package: Medical, Dental, and Vision Coverage: We provide comprehensive healthcare benefits to keep you and your family healthy and secure. 401k with Matching: Plan for your future with our 401k program, featuring competitive company matching. Paid Time Off (Holiday/Vacation/Sick/Personal): Generous PTO to ensure a healthy work-life balance and time for relaxation and personal needs. Unlimited Growth Opportunities: We believe in fostering talent and providing opportunities for continuous professional growth. Family-Friendly Company Events & Outings: We host regular events and outings to foster a family-friendly atmosphere and build team camaraderie, like our Warehouse Jam Sessions and Holiday Parties! Bagel Thursdays & Tuesday Lunch Catering: Enjoy weekly treats with Bagel Thursdays and Tuesday Lunch catering at our offices! Caring Ownership: We believe in mutual dedication. If you're committed to Mason Technologies, we are equally committed to you. We prioritize the well-being of our employees and their families, ensuring a supportive and caring work environment. Position Overview: Mason Technologies is seeking a skilled and experienced Low Voltage Field Technician to join our team. In this role, you will be responsible for the installation, testing, and troubleshooting of various low voltage systems in commercial environments. This includes (but is not limited to) Structured Cabling Systems, Paging/Telephone Systems, and Security Systems. You will work alongside other technicians, lead techs, and project managers to ensure all work meets the Mason standard of quality. We’re looking for candidates with a strong background in field installation, who take pride in their craftsmanship and are capable of working independently in fast-paced job site environments. Core Responsibilities: Install, terminate, and test structured cabling systems, including Cat5e, Cat6, Cat6a, and fiber optics Perform rack-and-stack, patch panel terminations, and head-end wiring Conduct fiber optic terminations and splicing (fusion splicing experience is a plus) Interpret and work from floor plans, line diagrams, riser diagrams, and rack elevations Build and configure IDF, MDF, and Data Center environments Maintain a clean, organized job site daily; ensure quality and workmanship at every phase Submit detailed daily reports outlining job progress and work completed Communicate effectively and professionally with customers and onsite personnel, always representing Mason Technologies with integrity Ensure all work aligns with project specifications, timelines, and safety requirements Qualifications: Minimum 5 years of hands-on experience with low voltage system installations Strong troubleshooting skills across voice/data, fiber, and security platforms Reliable transportation and ability to travel to job sites across NYC, Long Island, and New Jersey Clean driving record required Physically able to lift 50+ lbs and perform tasks involving bending, crouching, climbing, and standing for extended periods Must possess current OSHA 30 and SST 10 cards (physical copies required) Professional demeanor, punctual, and able to work well both independently and as part of a team Salary: $25.00-$40.00 hourly Job Type: Full-time Pay: $25.00 - $40.00 per hour Expected hours: 30 – 50 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Compensation Package: Hourly pay Overtime pay Schedule: 8 hour shift Monday to Friday Weekends as needed Year round work Work Location: In person

Job description Responsibilities: - Clean and sanitize designated areas, including but not limited to restrooms, offices, common areas, and kitchens - Sweep, mop, and vacuum floors - Empty trash receptacles and replace liners - Dust and wipe down surfaces - Clean windows, mirrors, and toilets - Restock supplies as needed - -Able to thoroughly clean in residential and commercial settings - -Discard leftover materials and products used to clean - -Complete cleanings in a timely manner - -Leave all items in place while creating a clean environment customers will be satisfied with - Follow established cleaning procedures and protocols - Adhere to health and safety regulations Qualifications: -Able to work as a contractor/1099 - Excellent communication skills (interpersonal and soft skills, use of judgement) to interact with team members and clients - -Must have reliable transportation and cleaning supplies - -Professionalism at all times - -Contractors with their own cleaning supplies - Previous experience in house cleaning, commercial/janitorial cleaning - Ability to work independently and follow instructions - Attention to detail and thoroughness in completing cleaning tasks (avoid streaks and leftover dust) - Strong time management skills to ensure efficient completion of duties - Physical stamina to perform repetitive tasks and lift heavy objects if necessary - ***Please note that this is a general description of duties and responsibilities for the cleaner position. Duties may vary depending on the specific work environment. - Company Description - Join a growing team of commercial cleaning subcontractors looking to enhance their skills in providing cleaning services!