Medical Receptionist
21 days ago
Teaneck
Job Description We are looking for a skilled Medical Receptionist to join our healthcare team near Sparta, New Jersey. This position offers the opportunity to work in a fast-paced, detail-oriented environment within the healthcare industry. As part of a long-term contract role, you will play a crucial part in ensuring smooth patient access and front office operations. Responsibilities: • Review weekly denial reports and resolve issues, including submitting retro authorization requests and front-end appeals., • Follow established workflows and promptly escalate any issues to the Supervisor., • Ensure strict adherence to confidentiality standards as well as state, federal, and organizational guidelines concerning patient records., • Successfully complete required e-learning courses within the first 90 days of employment., • Assist with patient scheduling and check-in processes to maintain operational efficiency., • Navigate multiple systems effectively while multitasking in a dynamic environment., • Perform receptionist duties, including managing patient inquiries and maintaining a welcoming front office., • Collaborate with healthcare staff to improve efficiencies and uphold quality standards., • Take on additional tasks as assigned to support the team and organizational goals., • High School diploma or equivalent required., • Minimum of two years' experience in patient access or financial clearance roles, with oncology experience preferred., • Advanced understanding of medical terminology., • Ability to work efficiently across various systems and multitask effectively., • Strong commitment to quality and ability to uphold high performance standards., • Demonstrated adaptability to handle shifting priorities and rapid changes., • Competence in receptionist duties, including patient scheduling and check-in., • Capability to manage physical demands of the role, including standing and walking for extended periods.