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Job Description L2 AVT Tech Work Location: Hillsboro OR 97124 Hourly Pay Rate: $19 Work Schedule: M - F 8-5 10/27/2025 to 12/25/2025 - CONTRACT-TO-HIRE You will work in a corporate environment located onsite with one of our largest and most well-known customers. This position is in the Video Collaboration group providing Audio/Visual support. REQUIREMENTS: • 2+ years audio/visual experience desired., • Complete knowledge of audio/video signal flow., • Must understand Extron components and integrated AV signal paths (Scalers, Switchers, DAs, Extenders) for high level troubleshooting., • May be required to travel between sites using personal vehicle/company van., • Must be able to lift up to 35 lbs. solo., • May be required to walk/sit/stand/crawl/kneel for extended periods., • Must have excellent customer service skills and excellent written/verbal communication skills., • Requires knowledge of Microsoft suite (Outlook, Excel and Word primarily) and Windows., • Daily and Quarterly Preventative Maintenance Checks in the Conference Room environment., • Daily updates in the database of record, both online and offline., • Acting as point of contact for Level 1 technicians., • Monitoring of online queues to assist customers with break/fix and meeting support requests., • Engaging customers' requests for meeting support., • Updating Extron and AMX firmware for preventative maintenance., • Engage external vendors for RMA replacement., • Escalating large, or out of scope, break/fix issues and workarounds to L3/L4., • Assisting and coordinating L3/L4 with large deployment or renovation projects., • Technician will have frequent interaction with clients in person and via phone, email and IM. And will also be working in a dynamic team and cross training to backfill for peer team members.