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Job Description Zennith People Inc. is hiring a Fitness Studio Manager for our client, a Fitness Studio, to lead daily operations and the member experience at the Flushing location(s). You’ll manage the front-of-house team, drive memberships and retail revenue, and maintain a spotless, safe, and welcoming studio in line with brand standards. Key Responsibilities * Team Leadership: Recruit, hire, train, schedule, and coach front-desk/Studio Coordinator teams; manage attendance, coverage, and performance feedback. * Operations: Coordinate vendors and troubleshoot equipment; ensure cleanliness/safety; manage inventory and POS accuracy; oversee cash handling and daily reconciliation. * Billing & Systems: Administer pricing, memberships, payment plans, failed-payment recovery, freezes, promotions, and reporting in Mindbody. * Sales: Achieve membership, retail, and repeat-purchase targets; execute upsells, referral programs, and in-studio campaigns; track funnel metrics. * Client Experience: Resolve inquiries/complaints promptly; train staff on service standards and service recovery. * Marketing Support: Execute in-studio promotions, signage, events, and community partnerships in coordination with Marketing. Requirements (Hard Must-Haves) * 2+ years full-time management experience as a Manager/Assistant Manager in a fitness center or boutique fitness studio (people-leadership role; not trainer-only/front-desk-only). * Managed team size of 5+ with independent scheduling and coaching responsibility. * Proven, quantified sales results: provide at least two metrics (e.g., monthly net member growth %, revenue target attainment, PT/retail lift). * 1+ year of Mindbody administrator-level experience (pricing, products, failed payments/dunning, freezes, promo codes, reporting). * Schedule: Able to work mornings/evenings/weekends/holidays; on-site in Flushing and flexible across locations. * Strong customer service, organization, and multitasking; authorized to work in the U.S. Preferred * Mandarin Chinese speaking is a plus (not required). * CPR/AED certification; multi-location oversight; new-studio launch experience; basic facilities/vendor management. Compensation & Benefits * Employee benefits administered by Zennith People Inc. (e.g., health insurance, PTO, studio membership perks).